Dell PowerEdge M620 Systems
Owner's Manual
Regulatory Model: HHB
Regulatory Type: HHB003
Contents
Front-Panel Features And Indicators....................................................................................................................... 7
Using USB Diskette or USB DVD/CD Drives............................................................................................................. 7
Hard-Drive/SSD Indicator Patterns.......................................................................................................................... 8
Other Information You May Need.............................................................................................................................9
Choosing The System Boot Mode.......................................................................................................................... 11
Entering System Setup............................................................................................................................................12
Responding To Error Messages.......................................................................................................................12
Using The System Setup Navigation Keys....................................................................................................... 12
System Setup Options.............................................................................................................................................12
System Setup Main Screen..............................................................................................................................12
System BIOS Screen........................................................................................................................................13
System Information Screen..............................................................................................................................13
Memory Settings Screen................................................................................................................................. 14
Processor Settings Screen.............................................................................................................................. 14
SATA Settings Screen......................................................................................................................................15
Boot Settings Screen....................................................................................................................................... 15
Integrated Devices Screen.............................................................................................................................. 16
Serial Communications Screen........................................................................................................................17
System Profile Settings Screen........................................................................................................................18
System Security Screen...................................................................................................................................18
Miscellaneous Settings....................................................................................................................................19
System And Setup Password Features.................................................................................................................. 20
Assigning A System And/Or Setup Password..................................................................................................20
Using Your System Password To Secure Your System....................................................................................21
Deleting Or Changing An Existing System And/Or Setup Password................................................................21
Operating With A Setup Password Enabled.................................................................................................... 22
Entering The UEFI Boot Manager........................................................................................................................... 22
Using The Boot Manager Navigation Keys......................................................................................................22
Boot Manager Screen......................................................................................................................................23
UEFI Boot Menu............................................................................................................................................... 23
Embedded System Management............................................................................................................................23
iDRAC Settings Utility..............................................................................................................................................23
Recommended Tools.............................................................................................................................................. 25
Removing And Installing A Blade........................................................................................................................... 25
Removing The Blade........................................................................................................................................ 25
Installing The Blade..........................................................................................................................................26
Opening And Closing The Blade............................................................................................................................. 27
Opening The Blade...........................................................................................................................................27
Closing The Blade............................................................................................................................................ 28
Inside The Blade.....................................................................................................................................................28
Cooling Shroud....................................................................................................................................................... 29
Removing The Cooling Shroud......................................................................................................................... 29
Installing The Cooling Shroud.......................................................................................................................... 30
System Memory......................................................................................................................................................30
General Memory Module Installation Guidelines............................................................................................ 32
Mode-Specific Guidelines................................................................................................................................32
Sample Memory Configurations.......................................................................................................................33
Removing Memory Modules............................................................................................................................ 36
Installing Memory Modules............................................................................................................................. 37
I/O Module Mezzanine Cards................................................................................................................................. 38
Mezzanine Card Installation Guidelines...........................................................................................................38
Removing A Mezzanine Card........................................................................................................................... 38
Installing A Mezzanine Card.............................................................................................................................39
Management Riser Card.........................................................................................................................................40
Replacing The SD Card.................................................................................................................................... 40
Internal USB Key.............................................................................................................................................. 41
SD vFlash Card........................................................................................................................................................42
Replacing The SD vFlash Card......................................................................................................................... 42
Network Daughter Card/LOM Riser Card............................................................................................................... 43
Removing The Network Daughter Card/LOM Riser Card.................................................................................43
Installing The Network Daughter Card/LOM Riser Card..................................................................................44
Processors..............................................................................................................................................................44
Removing A Processor.....................................................................................................................................44
Installing A Processor......................................................................................................................................48
Hard Drives/SSDs................................................................................................................................................... 49
Hard Drive/SSD Installation Guidelines........................................................................................................... 49
Removing A Hard Drive/SSD............................................................................................................................ 49
Installing A Hard Drive/SSD............................................................................................................................. 50
Shutdown Procedure For Servicing a Hard Drive/SSD....................................................................................50
Configuring The Boot Drive.............................................................................................................................. 51
Removing A Hard Drive/SSD From A Hard-Drive/SSD Carrier.........................................................................51
Installing A Hard Drive/SSD In A Hard-Drive/SSD Carrier...............................................................................51
Installing The Hard-Drive/SSD Backplane.......................................................................................................53
System Board..........................................................................................................................................................53
Removing The System Board........................................................................................................................... 53
Installing The System Board............................................................................................................................ 54
NVRAM Backup Battery......................................................................................................................................... 55
Replacing The NVRAM Backup Battery.......................................................................................................... 55
Storage Controller Card..........................................................................................................................................56
Removing The PCIe Extender Card/Storage Controller Card...........................................................................56
Installing The PCIe Extender Card/Storage Controller Card............................................................................ 57
Safety First—For You and Your System..................................................................................................................59
Troubleshooting System Memory...........................................................................................................................59
Troubleshooting Hard Drives..................................................................................................................................60
Troubleshooting USB Devices................................................................................................................................60
Troubleshooting An Internal SD Card.....................................................................................................................61
Troubleshooting Processors...................................................................................................................................61
Troubleshooting The Blade System Board.............................................................................................................61
Troubleshooting The NVRAM Backup Battery.......................................................................................................62
Dell Online Diagnostics...........................................................................................................................................63
Dell Embedded System Diagnostics....................................................................................................................... 63
When To Use The Embedded System Diagnostics.......................................................................................... 63
Running The Embedded System Diagnostics...................................................................................................63
Running Embedded System Diagnostics From An External Media..................................................................64
System Diagnostic Controls............................................................................................................................. 64
System Board Jumper Settings..............................................................................................................................65
System Board Connectors......................................................................................................................................66
Disabling A Forgotten Password............................................................................................................................ 67
LCD Status Messages.............................................................................................................................................73
Viewing LCD Messages................................................................................................................................... 73
Removing LCD Messages.................................................................................................................................73
System Error Messages..........................................................................................................................................73
1
About Your System
Front-Panel Features And Indicators
Figure 1. Front-Panel Features and Indicators
1. blade handle release button
2. hard drives (2)
4. USB connectors (2)
5. blade power button
3. status/identification indicator
Using USB Diskette or USB DVD/CD Drives
The blade has USB ports on the front which allow you to connect a USB diskette drive, USB flash drive, USB DVD/CD
drive, keyboard, or mouse. The USB drives can be used to configure the blade.
NOTE: Your blade supports only Dell-branded USB 2.0 drives. Use the optional external drive storage tray to
support the drive while in use.
NOTE: If the drive must be designated as the boot drive, connect the USB drive, restart the system, then enter the
System Setup and set the drive as first in the boot sequence. The USB device is displayed in the boot order setup
screen only if it is attached to the system before you run the System Setup. You can also select the boot device by
pressing <F11> during system start-up and selecting a boot device for the current boot sequence.
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Hard-Drive/SSD Indicator Patterns
The hard-drive/SSD indicators display different patterns as drive events occur in the system.
NOTE: The blade must have a hard drive/SSD or a hard-drive blank installed in each drive bay.
Figure 2. Hard-Drive/SSD Indicators
1. drive activity indicator (green)
2. drive status indicator (green and amber)
NOTE: If the drive is in Advanced Host Controller Interface (AHCI) mode, the status LED (on the right side)
does not function and remains off.
Drive-Status
Condition
Indicator Pattern
Blinks green two
times per second
Identifying drive or preparing for removal
Drive ready for insertion or removal
Off
NOTE: The drive status indicator remains off until all drives are initialized after system
power is applied. Drives are not ready for insertion or removal during this time.
Blinks green, amber, Drive predicted failure
and off
Blinks amber four
times per second
Drive failed
Blinks green slowly
Steady green
Drive rebuilding
Drive online
Blinks green three
seconds, amber three
seconds, and off six
seconds
Rebuild aborted
8
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be
included within this document or as a separate document.
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The Getting Started Guide provides an overview of system features, setting up your system, and technical
specifications.
The Rack Installation Instructions included with your rack solution describes how to install your system into a
rack.
The Dell PowerEdge M1000e Enclosure Owner’s Manual provides information about enclosure features and
describes how to troubleshoot the enclosure and install or replace the enclosure's components.
The Dell Chassis Management Controller User’s Guide provides information on installing, configuring and using
the Chassis Management Controller (CMC).
For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/
support/manuals.
Dell systems management application documentation provides information about installing and using the
systems management software.
Any media that ships with your system that provides documentation and tools for configuring and managing your
system, including those pertaining to the operating system, system management software, system updates, and
system components that you purchased with your system.
NOTE: Always check for updates on www.dell.com/support/manuals and read the updates first because they often
supersede information in other documents.
9
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2
Using The System Setup And Boot Manager
System Setup enables you to manage your system hardware and specify BIOS-level options.
The following keystrokes provide access to system features during startup:
Keystroke
<F2>
Description
Enters the System Setup.
<F10>
Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 allows
you to access utilities such as embedded system diagnostics. For more information, see the
Dell LC2 documentation.
<F11>
<F12>
Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI) Boot
Manager, depending on the system's boot configuration.
Starts Preboot eXecution Environment (PXE) boot.
From the System Setup, you can:
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Change the NVRAM settings after you add or remove hardware
View the system hardware configuration
Enable or disable integrated devices
Set performance and power management thresholds
Manage system security
You can access the System Setup using the:
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Standard graphical browser, which is enabled by default
Text browser, which is enabled using Console Redirection
To enable Console Redirection, in System Setup, select System BIOS → Serial Communication screen → Serial
Communication, select On with Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the
text browser, you must press <F1>.
Choosing The System Boot Mode
System Setup enables you to specify the boot mode for installing your operating system:
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BIOS boot mode (the default) is the standard BIOS-level boot interface.
UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI)
specifications that overlays the system BIOS.
You must select the boot mode in the Boot Mode field of the Boot Settings Screen of System Setup. Once you specify the
boot mode, the system boots in the specified boot mode and you proceed then to install your operating system from that
mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating
system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.
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NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit
operating systems do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information on supported operating systems, see dell.com/ossupport.
Entering System Setup
1. Turn on or restart your system.
2. Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart
your system and try again.
Responding To Error Messages
If an error message is displayed while the system is booting, make a note of the message. See System Error Messages
section of this manual for an explanation of the message and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start
your system.
Using The System Setup Navigation Keys
Keys
Action
Up arrow
Down arrow
<Enter>
Spacebar
<Esc>
Moves to the previous field.
Moves to the next field.
Allows you to type in a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop-down list, if applicable.
Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen
exits System Setup. A message prompts you to save any unsaved changes.
<F1>
Displays the System Setup help file.
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
System Setup Options
System Setup Main Screen
NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.
Menu Item
Description
System BIOS
iDRAC Settings
This option is used to view and configure BIOS settings.
This option is used to view and configure iDRAC settings.
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Menu Item
Description
Device Settings
This option is used to view and configure device settings.
System BIOS Screen
NOTE: The options for System Setup change based on the system configuration.
NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.
Menu Item
Description
iDRAC Settings
Device Settings
System Information
This option is used to view and configure iDRAC settings.
This option is used to view and configure device settings.
Displays information about the system such as the system model name, BIOS version, Service
Tag, and so on.
Memory Settings
Displays information and options related to installed memory.
Processor Settings
Displays information and options related to the processor such as speed, cache size, and so
on.
SATA Settings
Boot Settings
Displays options to enable or disable the integrated SATA controller and ports.
Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS
boot settings.
Integrated Devices
Displays options to enable or disable integrated device controllers and ports, and to specify
related features and options.
Serial Communication Displays options to enable or disable the serial ports and specify related features and options.
System Profile
Settings
Displays options to change the processor power management settings, memory frequency,
and so on.
System Security
Displays options to configure the system security settings like, system password, setup
password, TPM security, and so on. It also enables or disables support for local BIOS update
and the power button on the system.
Miscellaneous
Settings
Displays options to change the system date, time, and so on.
System Information Screen
Menu Item
Description
System Model Name Displays the system model name.
System BIOS Version Displays the BIOS version installed on the system.
System Service Tag
Displays the system Service Tag.
System Manufacturer Displays the name of system manufacturer.
System Manufacturer Displays the contact information of the system manufacturer.
Contact Information
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Memory Settings Screen
Menu Item
Description
System Memory Size Displays the amount of memory installed in the system.
System Memory Type Displays the type of memory installed in the system.
System Memory
Speed
Displays the system memory speed.
Displays the system memory voltage.
Displays the amount of video memory.
System Memory
Voltage
Video Memory
System Memory
Testing
Specifies whether system memory tests are run during system boot. Options are Enabled and
Disabled. By default, the System Memory Testing option is set to Disabled.
Memory Operating
Mode
Specifies the memory operating mode. The options available depending on the memory
configuration of your system are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare
Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory
Operating Mode option is set to Optimizer Mode.
NOTE: The Memory Operating Mode can have different defaults and available options
based on the memory configuration.
NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient.
This mode can be used by an operating system that supports the feature to load critical
applications or enables the operating system kernel to maximize system availability.
Node Interleaving
If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is
installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA)
(asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.
Processor Settings Screen
Menu Item
Description
Logical Processor
Allows you to enable or disable logical processors and display the number of logical
processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS only displays one logical processor per
core. By default, the Logical Processor option is set to Enabled.
QPI Speed
Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed
option is set to Maximum data rate.
NOTE: The QPI Speed option is displayed only when both the processors are installed.
Alternate RTID
(Requestor
Transaction ID)
Setting
Allows you to allocate more RTIDs to the remote socket increasing cache performance
between the sockets or work in normal mode for NUMA. By default, the Alternate RTID
(Requestor Transaction ID) Setting is set to Disabled.
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Menu Item
Description
Virtualization
Technology
Allows you enable or disable the additional hardware capabilities provided for virtualization. By
default, the Virtualization Technology option is set to Enabled.
Adjacent Cache Line Allows you to optimize the system for applications that require high utilization of sequential
Prefetch
memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can
disable this option for applications that require high utilization of random memory access.
Hardware Prefetcher Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher
option is set to Enabled.
DCU Streamer
Prefetcher
Allows you to enable or disable DCU streamer prefetcher. By default, the DCU Streamer
Prefetcher option is set to Enabled.
DCU IP Prefetcher
Allows you to enable or disable DCU IP prefetcher. By default, the DCU IP Prefetcher option is
set to Enabled.
Execute Disable
Allows you enable or disable execute disable memory protection technology. By default, the
Execute Disable option is set to Enabled.
Number of Cores per Allows you to control the number of enabled cores in each processor. By default, the Number
Processor
of Cores per Processor option is set to All.
Processor 64-bit
Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core
Speed
Displays the maximum core frequency of the processor.
Processor Bus Speed Displays the bus speed of the processors.
NOTE: The processor bus speed option is displayed only when both the processors are
installed.
Processor X Family- Displays the family and model number of each processor. A submenu displays the core speed,
Model-Stepping
the amount of cache memory, and the number of cores of the processor(s).
SATA Settings Screen
Menu Item
Description
Embedded SATA
Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, Embedded
SATA is set to AHCI.
Port A
Port B
Auto enables BIOS support for the device attached to SATA port A. Off disables BIOS support
for the device. By default, Port A is set to Auto.
Auto enables BIOS support for the device attached to SATA port B. Off disables BIOS support
for the device. By default, Port B is set to Auto.
Boot Settings Screen
Menu Item
Boot Mode
Description
Allows you to set the boot mode of the system.
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Menu Item
Description
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS
allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set
to BIOS.
NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to
BIOS disables the UEFI Boot Settings menu.
Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the
system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the
Boot Sequence Retry option is set to Disabled.
BIOS Boot Settings
Allows you to enable or disable BIOS Boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings
Allows you to enable or disable UEFI Boot options. The Boot options include IPv4 PXE and IPv6
PXE. By default, the UEFI PXE boot protocol is set to IPv4.
NOTE: This option is enabled only if the boot mode is UEFI.
One-Time Boot
Allows you to enable or disable a one-time boot from a selected device.
Integrated Devices Screen
Menu Item
Description
Integrated RAID
Controller
Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID
Controller option is set to Enabled.
User Accessible USB Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On
Ports
disables the front USB ports and selecting All Ports Off disables both front and back USB ports.
By default, the User Accessible USB Ports option is set to All Ports On.
Internal USB Port
Allows you to enable or disable the internal USB port. By default, the Internal USB Port option
is set to On.
Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option
is set to On.
NOTE: This option is displayed only if IDSDM is installed on the system board.
Internal SD Card
Redundancy
If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is
written to the active SD card. Data from this card is copied to the replacement SD card at the
next boot. By default, Internal SD Card Redundancy option is set to Mirror.
NOTE: This option is displayed only if IDSDM is installed on the system board.
Integrated Network
Card 1
Allows you to enable or disable the integrated network card 1. By default, the Integrated
Network Card 1 option is set to Enabled.
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Menu Item
Description
OS Watchdog Timer Allows you to enable or disable the OS watchdog timer. When this field is enabled, the
operating system initializes the timer and the OS watchdog timer helps in recovering the
operating system. By default, the OS Watchdog Timer option is set to Disabled.
Embedded Video
Controller
Allows you to enable or disable the Embedded Video Controller. By default, the embedded
video controller is Enabled.
SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SR-
IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.
Memory Mapped I/O Allows you to enable support for PCIe devices that require large amounts of memory. By
above 4GB
default, the option is set to Enabled.
Mezzanine Slot
Disablement
Allows you to enable or disable available mezzanine card/PCIe mezzanine card slots on your
system. The Slot Disablement feature controls the configuration of mezzanine cards/PCIe
mezzanine cards installed in the specified slot.
CAUTION: Slot disablement must be used only when the installed peripheral card is
preventing booting into the Operating System or causing delays in system startup. If the
slot is disabled, both the Option ROM and UEFI driver are disabled.
NOTE: Use this option only for troubleshooting purposes. If one or more of the mezzanine
card/PCIe mezzanine card slots are disabled, an error message is displayed during the
system startup.
For proper operation, make sure that the server module has two mezzanine cards/PCIe
mezzanine cards installed and both cards are set to Enabled.
Serial Communications Screen
Menu Item
Description
Serial Communication Allows you to enable the COM port or Console Redirection options.
Serial Port Address
Failsafe Baud Rate
Allows you to set the port address for serial devices. By default, the Serial Port Address option
is set to COM1.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console
redirection by SOL, configure the same port address for console redirection and the serial
device.
Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the
baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value
must not be changed. By default, the Failsafe Baud Rate option is set to 11520.
Remote Terminal
Type
Allows you to set the remote console terminal type. By default, the Remote Terminal Type
option is set to VT 100/VT220.
Redirection After
Boot
Allows you to enable or disable to the BIOS console redirection when the operating system is
loaded. By default, the Redirection After Boot option is set to Enabled.
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System Profile Settings Screen
Menu Item
Description
System Profile
Allows you to set the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the
options if the mode is set to Custom. By default, the System Profile option is set to Performance
Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the System Profile is set to
Custom.
CPU Power
Management
Allows you to set the CPU power management. By default, the CPU Power Management option
is set to System DBPM (DAPC). DBPM is Demand-Based Power Management.
Memory Frequency
Turbo Boost
C1E
Allows you to set the memory frequency. By default, the Memory Frequency option is set to
Maximum Performance.
Allows you to enable or disable the processor to operate in turbo boost mode. By default, the
Turbo Boost option is set to Enabled.
Allows you to enable or disable the processor to switch to a minimum performance state when
it is idle. By default, the C1E option is set to Enabled.
C States
Allows you to enable or disable the processor to operate in all available power states. By
default, the C States option is set to Enabled.
Monitor/Mwait
Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/
Mwait option is set to Enabled for all system profiles, except Custom.
NOTE: This option can be disabled only if the C States option in Custom mode is disabled.
NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting
does not impact system power/performance.
Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub
option is set to Standard.
Memory Refresh Rate Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to
1x.
Memory Operating
Voltage
Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets
the system voltage to the optimal setting based on the DIMM capacity and the numbers of
DIMMs installed. By default, the Memory Operating Voltage option is set to Auto.
Collaborative CPU
When set to enabled, the CPU power management is controlled by the OS DBPM and the
Performance Control System DBPM (DAPC). By default, the option is set to Disabled
System Security Screen
Menu Item
Description
Intel AES-NI
The Intel AES-In option improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard set and is set to Enabled by default.
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Menu Item
Description
System Password
Allows you to set the system password. This option is read-only if the password jumper is not
installed in the system.
Setup Password
Password Status
TPM Security
Allows you to set the setup password. This option is read-only if the password jumper is not
installed in the system.
Allows you to lock the system password. By default, the Password Status option is set to
Unlocked.
Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the
TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and
Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On
without Pre-boot Measurements.
TPM Activation
Allows you to change the operational state of the TPM. By default, the TPM Activation option is
set to No Change.
TPM Status
TPM Clear
Displays the TPM status.
CAUTION: Clearing the TPM results in loss of all keys in the TPM. The loss of TPM keys
may affect booting to the operating system.
Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.
Intel TXT
Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT,
Virtualization Technology must be enabled and TPM Security must be enabled with Pre-boot
measurements. By default, the Intel TXT option is set to Off.
BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For
environments that do not require local BIOS updates, it is recommended to set this field to
Limited. By default, the Local BIOS Update Support option is set to Unlocked.
NOTE: BIOS updates using Dell Update Package is not affected by this option.
Power Button
Allows you to enable or disable the power button on the front of the system. By default, the
Power Button option is set to Enabled.
AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default,
the AC Power Recovery option is set to Last.
Miscellaneous Settings
Menu Item
Description
System Time
System Date
Asset Tag
Allows you to set the time on the system.
Allows you to set the date on the system.
Displays the asset tag and allows you to modify it for security and tracking purposes.
Keyboard NumLock
Allows you to set whether the system boots with the NumLock enabled or disabled. By default
the Keyboard NumLock is set to On.
NOTE: This field does not apply to 84-key keyboards.
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Menu Item
Description
Report Keyboard
Errors
Allows you to set whether keyboard-related error messages are reported during system boot.
By default, the Report Keyboard Errors field is set to Report.
F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on Error is
set to Enabled.
In-System
Characterization
This field enables or disables In-System Characterization. By default, In-System
Characterization is set to Enabled.
System And Setup Password Features
You can create a system password and a setup password to secure your system. To enable creation of the system and
setup password, the password jumper must be set to enabled. For more information on the password jumper settings,
see System Board Jumper Settings.
System password
Setup password
This is the password that you must enter to log on to your system.
This is the password that you must enter to access and make changes to the BIOS or UEFI
settings of your system.
CAUTION: The password features provide a basic level of security for the data on your system.
CAUTION: Anyone can access the data stored on your system if the system is running and unattended.
NOTE: Your system is shipped with the system and setup password feature disabled.
Assigning A System And/Or Setup Password
NOTE: The password jumper enables or disables the System Password and Setup Password features. For more
information on the password jumper settings, see System Board Jumper Settings.
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup
Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status
is Locked, you cannot change the System Password and/or Setup Password.
If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need
not provide the system password to log on to the system.
To assign a system and/or setup password:
1. To enter System Setup, press <F2> immediately after a power-on or reboot.
2. In the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. In the System BIOS screen, select System Security and press <Enter>.
The System Security screen is displayed.
4. In the System Security screen, verify that Password Status is Unlocked.
5. Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
–
–
–
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
20
–
The following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to re-enter the system password.
6. Re-enter the system password that you entered earlier and click OK.
7. Select Setup Password, enter your system password and press <Enter> or <Tab>.
A message prompts you to re-enter the setup password.
8. Re-enter the setup password that you entered earlier and click OK.
9. Press <Esc> to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Using Your System Password To Secure Your System
NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
1. Turn on or reboot your system.
2. Type your password and press <Enter>.
When Password Status is Locked, type the password and press <Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.
You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be powered down.
Even after you shut down and restart the system, the error message is displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password
options to protect your system from unauthorized changes.
Deleting Or Changing An Existing System And/Or Setup Password
Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or
change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password
if the Password Status is Locked.
To delete or change the existing System and/or Setup password:
1. To enter System Setup, press <F2> immediately after a power-on or reboot.
2. In the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. In the System BIOS Screen, select System Security and press <Enter>.
The System Security screen is displayed.
4. In the System Security screen, verify that Password Status is Unlocked.
5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password a message prompts you to re-enter the new
password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion.
7. Press <Esc> to save the changes.
NOTE: You can disable password security while logging on to the system. To disable the password security, turn on
or reboot your system, type your password and press <Ctrl><Enter>.
21
Operating With A Setup Password Enabled
If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system displays the message
Incorrect Password! Number of unsuccessful password attempts: <x> System
Halted! Must power down.
Even after you shut down and restart the system, the error message is displayed until the correct password is entered.
The following options are exceptions:
•
•
If System Password is not Enabled and is not locked through the Password Status option, you can assign a
system password.
You cannot disable or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the
system password from unauthorized changes.
Entering The UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64
version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the
BIOS boot mode.
The Boot Manager enables you to:
•
•
Add, delete, and arrange boot options
Access System Setup and BIOS-level boot options without rebooting
To enter the Boot Manager:
1. Turn on or restart your system.
2. Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart
your system and try again.
Using The Boot Manager Navigation Keys
Key
Description
Up arrow
Down arrow
<Enter>
Spacebar
<Esc>
Moves to the previous field.
Moves to the next field.
Allows you to type in a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop-down list, if applicable.
Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen
exits System Setup. A message prompts you to save any unsaved changes.
<F1>
Displays the System Setup help file.
22
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
Boot Manager Screen
Menu Item
Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot order. If the boot
attempt fails, the system continues with the next item in the boot order until the boot is
successful or no more boot options are found.
BIOS Boot Menu
UEFI Boot Menu
Displays the list of available BIOS boot options (marked with asterisks). Select the boot option
you wish to use and press <Enter>.
Displays the list of available UEFI boot options (marked with asterisks). Select the boot option
you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option,
Delete Boot Option, or Boot From File.
Driver Health Menu
Displays a list of the drivers installed on the system and their health status.
Launch System Setup Enables you to access the System Setup.
System Utilities
Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and
reboot the system.
UEFI Boot Menu
Menu Item
Description
Boot From File
Sets a one-time boot option not included in the boot option list.
Select UEFI Boot
Option
Displays the list of available UEFI boot options (marked with asterisks), select the boot option
you wish to use and press <Enter>.
Add Boot Option
Adds a new boot option.
Delete Boot Option
Deletes an existing boot option.
Embedded System Management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The
Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.
For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the
operating system, see the Lifecycle Controller documentation at dell.com/support/manuals.
iDRAC Settings Utility
The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or
disable various iDRAC parameters using the iDRAC7 Settings Utility, for example:
NOTE: Some of the features mentioned in the list may require the iDRAC7 Enterprise License upgrade.
23
•
Configure, enable, or disable the iDRAC local area network through the dedicated iDRAC Enterprise card port or
the embedded NIC
•
•
•
Enable or disable IPMI over LAN
Enable a LAN Platform Event Trap (PET) destination
Attach or detach the Virtual Media devices
For more information on using iDRAC7, see the iDRAC7 User's Guide, at dell.com/supoort/manuals.
Entering The iDRAC Settings Utility
1. Turn on or restart the managed system.
2. Press <F2> during Power-on Self-test (POST).
3. In the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings page is displayed.
24
3
Installing Blade Components
Recommended Tools
You may need the following items to perform the procedures in this section:
•
•
•
#1 and #2 Phillips screwdrivers
T8 and T10 Torx drivers
Wrist grounding strap
Removing And Installing A Blade
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: These procedures are applicable only for full-height and half-height blades. For information on removing
and installing quarter-height blades from a sleeve, see the blade's Owner's Manual at support.dell.com/manuals.
Removing The Blade
1. Power down the blade using OS commands or the CMC, and ensure that the blade's power is off.
When a blade is powered off, its front-panel power indicator is off.
2. Before removing half-height blades 11 or 12, rotate the LCD panel to the storage position to prevent accidental
damage to the LCD screen.
3. Press the release button on the handle.
4. Pull out the handle to unlock the blade from the enclosure.
5. Slide the blade out of the enclosure.
CAUTION: To protect the I/O connector pins, install the I/O connector cover any time a blade is removed from
the enclosure.
6. Install the I/O connector cover over the I/O connector.
CAUTION: If you are permanently removing the blade, install a blade blank. Operating the system for extended
periods of time without a blade blank installed can cause the enclosure to overheat.
25
Figure 3. Removing or Installing the Blade
1. blade handle
2. release button
3. blade
4. guide rail on enclosure
5. guide rail on blade (or blade blank)
Installing The Blade
1. If you are installing a new blade, remove the plastic cover from the I/O connector(s) and save for future use.
2. Orient the blade so that the handle is on the left side of the blade.
3. If you are installing a half-height blade in bays 11 or 12, rotate the LCD module to the horizontal storage position to
prevent accidental damage to the LCD screen.
4. If you are installing a half-height blade in one of the eight upper bays, align the guide rail on the upper edge of the
blade so that the rail fits between the plastic guides on the enclosure.
If you are installing a half-height blade in one of the eight lower bays, align the edge of the blade with the guide rail
on the floor of the M1000e enclosure.
5. Slide the blade into the enclosure until the handle engages and locks the blade in place.
26
Opening And Closing The Blade
Opening The Blade
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: It is recommended that you always use a static mat and static strap while working on components in the
interior of the system.
1. Remove the blade from the enclosure.
2. Install the I/O connector cover.
3. Press the release button and slide the cover toward the back of the blade.
4. Carefully lift the cover away from the blade.
Figure 4. Opening and Closing the Blade
1. I/O connector cover
2. blade cover
3. release button
4. cover alignment pins and notches
27
Closing The Blade
1. Ensure that no tools or parts are left inside the blade.
2. Align the notches in the edges of the chassis with the cover alignment pins on the inner sides of the cover.
3. Lower the cover onto the chassis.
4. Slide the cover until it clicks into position.
A properly seated cover is flush with the surface of the chassis.
Inside The Blade
Figure 5. Inside the Blade
1. management riser card
8. memory modules (for processor 2)
9. hard-drive/SSD backplane
10. hard drives/SSDs (2)
2. optional mezzanine card 1 - Fabric C
3. optional mezzanine card 2 - Fabric B
4. network daughter card
11. processor 2 and heat sink
5. memory modules (for processor 1)
6. processor 1 and heat sink
7. cooling shroud
12. memory modules (for processor 2)
13. memory modules (for processor 1)
28
Cooling Shroud
The cooling shroud covers the memory modules and directs air flow in the system.
Removing The Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly,
resulting in shutdown and loss of data.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Hold the cooling shroud at both ends near the blade chassis and lift it up and away from the blade.
Figure 6. Installing and Removing a Cooling Shroud
1. pins under the cooling shroud (2)
2. cooling shroud
4. holes on the heat sink (2)
5. slots on the chassis (4)
3. tabs (4)
29
Installing The Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Position the tabs below the shroud to align with the holes on the heat sink installed on processor socket CPU1.
2. Lower the cooling shroud into the system until the tabs on the sides of the shroud engage with the slots on the
blade chassis and the pins under the shroud engage with the holes on the heat sink.
3. Close the blade.
4. Install the blade in the enclosure.
System Memory
Your system supports DDR3 unbuffered ECC DIMMs (UDIMM ECC) and registered DIMMs (RDIMMs). It supports DDR3
and DDR3L voltage specifications.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on:
•
•
•
•
•
•
•
DIMM type (UDIMM, RDIMM, or LRDIMM)
DIMM configuration (number of ranks)
maximum frequency of the DIMMs
number of DIMMs populated per channel
DIMM operating voltage
system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)
maximum supported DIMM frequency of the processors
The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is
organized into four channels. In each channel, the release levers of the first socket are marked white, the second socket
black, and the third socket green.
NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to
processor 2.
The following table shows the memory populations and operating frequencies for the supported configurations.
DIMM Type DIMMs Populated/
Channel
Operating Frequency (in MT/s)
Maximum DIMM Rank/
Channel
1.5 V
1.35 V
UDIMM ECC
RDIMM
1
2
1
1333, 1066, and 800
1333, 1066, and 800
1333, 1066, and 800
1333, 1066, and 800
Dual rank
Dual rank
1600, 1333, 1066, and 800 1333, 1066, and 800
1333, 1066, and 800 1066 and 800
1600, 1333, 1066, and 800 1333, 1066, and 800
Dual rank
Quad rank
Dual rank
Quad rank
2
3
1066 and 800
1066 and 800
1333, 1066, and 800
1066 and 800
Dual rank
30
DIMM Type DIMMs Populated/
Channel
Operating Frequency (in MT/s)
1.35 V
Maximum DIMM Rank/
Channel
1.5 V
LRDIMM
1
2
3
1333 and 1066
1333 and 1066
1066
1333 and 1066
1333 and 1066
1066
Quad rank
Quad rank
Quad rank
Figure 7. Memory Socket Locations
Memory channels are organized as follows:
Processor 1
channel 0: memory sockets A2, A6, and A10
channel 1: memory sockets A1, A5, and A9
channel 2: memory sockets A4, A8, and A12
channel 3: memory sockets A3, A7, and A11
channel 0: memory sockets B2, B6, and B10
channel 1: memory sockets B1, B5, and B9
channel 2: memory sockets B4, B8, and B12
channel 3: memory sockets B3, B7, and B11
Processor 2
31
General Memory Module Installation Guidelines
NOTE: Memory configurations that fail to observe these guidelines can prevent your system from starting and
producing any video output, hanging during memory configuration, or operating with reduced memory.
This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset
architectural configuration. The following are the recommended guidelines for best performance:
•
•
•
•
•
UDIMMs and RDIMMs must not be mixed.
x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines.
A maximum of two UDIMMs can be populated in a channel.
Up to two quad-rank RDIMMs and up to three dual- or single-rank RDIMMs can be populated per channel.
Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A12 are
available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
•
•
Populate all sockets with white release tabs first, then black, and then green.
Do not populate the third DIMM socket in a channel with green release tabs, if a quad-rank RDIMM is populated
in the first socket with white release tabs.
•
Populate the sockets by highest rank count in the following order - first in sockets with white release levers,
then black, and then green. For example, if you want to mix quad-rank and dual-rank DIMMs, populate quad-
rank DIMMs in the sockets with white release tabs and dual-rank DIMMs in the sockets with black release tabs.
•
•
In a dual-processor configuration, the memory configuration for each processor must be identical. For example,
if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.
Memory modules of different sizes can be mixed provided that other memory population rules are followed (for
example, 2 GB and 4 GB memory modules can be mixed).
•
•
Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance.
If memory modules with different speeds are installed, they will operate at the speed of the slowest installed
memory module(s) or slower depending on system DIMM configuration.
•
Populate DIMMs based on the following processor-heat sink configurations.
Processor
Configuration
Processor Heat
Number of DIMMs
Type (in
Watts)
Sink
Maximum System Capacity
Reliability, Availability, and
Serviceability (RAS) Features
Single processor up to 95 W 57 mm
12
12
Single processor 115 W or
130 W
77 mm
10 (Three DIMMs in channels 8 (Two DIMMs per channel)
0 and 3 and two DIMMs in
channels 1 and 2)
Dual processor
Dual processor
up to 95 W 57 mm
24
24
115 W or
130 W
77 mm
20 (Three DIMMs in channels 16 (Two DIMMs per channel)
0 and 3 and two DIMMs in
channels 1 and 2)
Mode-Specific Guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode
selected.
NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for
specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in
memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain
SDDC.
32
The following sections provide additional slot population guidelines for each mode.
Advanced ECC (Lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single
DRAM chip failures during normal operation.
Memory installation guidelines:
•
•
Memory modules must be identical in size, speed, and technology.
DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for
sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs -
for example, A1 with A2, A3 with A4, A5 with A6, and so on.
NOTE: Advanced ECC with mirroring is not supported.
Memory Optimized (Independent Channel) Mode
This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot
population requirements.
Memory Sparing
NOTE: To use memory sparing, this feature must be enabled in the System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the
data from this rank is copied to the spare rank and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one rank per
channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the available system
memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.
Memory Mirroring
Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved
uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of
the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an
uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.
Memory installation guidelines:
•
•
Memory modules must be identical in size, speed, and technology.
DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for
sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs -
for example, A1 with A2, A3 with A4, A5 with A6, and so on.
Sample Memory Configurations
The following tables show sample memory configurations that follow the appropriate memory guidelines stated in this
section.
NOTE: 16 GB quad-rank RDIMMs are not supported.
NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.
33
Table 1. Memory Configurations – Single Processor
System Capacity
(in GB)
DIMM Size (in
GB)
Number of
DIMMs
Organization and
Speed
DIMM Slot Population
A1
1R x8, 1333 MT/s
1R x8, 1600 MT/s
2
2
2
2
2
1
2
4
6
1R x8, 1333 MT/s
1R x8, 1600 MT/s
4
A1, A3
1R x8, 1333 MT/s
1R x8, 1600 MT/s
8
A1, A2, A3, A4
A1, A2, A3, A4, A5, A6
1R x8, 1333 MT/s
1R x8, 1600 MT/s
12
16
16
2
4
8
4
1R x8, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8
A1, A2, A3, A4
2R x8, 1333 MT/s
2R x8, 1600 MT/s
24
2
12
6
1R x8, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
2R x8, 1333 MT/s
2R x8, 1600 MT/s
24
4
A1, A2, A3, A4, A5, A6
48
4
12
6
2R x8, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
2R x4, 1333 MT/s
2R x4, 1600 MT/s
48
8
A1, A2, A3, A4, A5, A6
96
8
12
6
2R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
2R x4, 1333 MT/s
2R x4, 1600 MT/s
96
16
A1, A2, A3, A4, A5, A6
2R x4, 1333 MT/s
2R x4, 1600 MT/s
128
144
16
8
A1, A2, A3, A4, A5, A6, A7, A8
A1, A2, A3, A4, A5, A6, A7, A8, A9, A11
16 and 8
10
2R x4, 1333 MT/s
NOTE: 16 GB DIMMs must be
installed in the slots numbered
A1, A2, A3, A4, A5, A6, A7, and A8
and 8 GB DIMMs must be
installed in slots A9 and A11.
256
384
32
32
8
4R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8
12
4R x4, 1333 MT/s
(LRDIMMs only)
A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
34
Table 2. Memory Configurations – Two Processors
System Capacity (in
GB)
DIMM Size (in
GB)
Number of
DIMMs
Organization and
Speed
DIMM Slot Population
1R x8, 1333 MT/s
1R x8, 1600 MT/s
16
32
32
64
64
96
2
2
4
4
8
4
8
A1, A2, A3, A4, B1, B2, B3, B4
16
8
1R x8, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
2R x8, 1333 MT/s
2R x8, 1600 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
16
8
2R x8, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
24
2R x8, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3,
B4, B5, B6, B7, B8, B9, B10,
B11, B12
2R x8, 1333 MT/s
2R x8, 1600 MT/s
96
8
12
16
8
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
128
128
160
8
2R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
2R x4, 1333 MT/s
2R x4, 1600 MT/s
16
8
A1, A2, A3, A4, B1, B2, B3, B4
20
2R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A11, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B11
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
160
16 and 8
12
NOTE: 16 GB DIMMs
must be installed in the
slots numbered A1, A2,
A3, A4, B1, B2, B3, and B4
and 8 GB DIMMs must be
installed in slots A5, A6,
B5 and B6.
192
8
24
2R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3,
B4, B5, B6, B7, B8, B9, B10,
B11, B12
2R x4, 1333 MT/s
2R x4, 1600 MT/s
192
256
16
16
12
16
A1, A2, A3, A4, A5, A6, B1, B2,
B3, B4, B5, B6
2R x4, 1333 MT/s
2R x4, 1600 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
35
System Capacity (in
GB)
DIMM Size (in
GB)
Number of
DIMMs
Organization and
Speed
DIMM Slot Population
384
16
24
2R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3,
B4, B5, B6, B7, B8, B9, B10,
B11, B12
512
768
32
32
16
24
4R x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4, B5, B6, B7, B8
4R x4, 1333 MT/s
(LRDIMMs only)
A1, A2, A3, A4, A5, A6, A7, A8,
A9, A10, A11, A12, B1, B2, B3,
B4, B5, B6, B7, B8, B9, B10,
B11, B12
Removing Memory Modules
WARNING: The DIMMs are hot to touch for some time after the blade has been powered down. Allow time for the
DIMMs to cool before handling them. Handle the DIMMs by the card edges and avoid touching the DIMM
components.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is
not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/
DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant
sockets for the DIMMs and the processor.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Remove the cooling shroud.
4. Locate the memory module socket(s).
CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the
memory module or gold contacts.
5. Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket.
6. Install the cooling shroud.
7. Close the blade.
8. Install the blade in the enclosure.
36
Figure 8. Installing and Removing a Memory Module or Memory Module Blank
1. memory module or memory blank
2. edge connector
4. socket
5. alignment key
3. ejectors (2)
Installing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is
not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a processor/
DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank covers the vacant
sockets for the DIMMs and the processor.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Remove the cooling shroud.
4. Locate the appropriate memory module socket(s).
5. Press the ejectors on the memory module socket down and out to allow the memory module to be inserted into the
socket.
If a memory module blank is installed in the socket, remove it. Retain removed memory-module blank(s) for future
use.
CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the
memory module.
37
6. Align the memory module's edge connector with the alignment key on the memory module socket, and insert the
memory module in the socket.
NOTE: The memory module socket has an alignment key that allows you to install the memory module in the
socket in only one way.
7. Press down on the memory module with your thumbs to lock the memory module into the socket.
When the memory module is properly seated in the socket, the ejectors on the memory module socket align with
the ejectors on the other sockets that have memory modules installed.
8. Repeat step 5 through step 7 of this procedure to install the remaining memory modules.
9. Install the cooling shroud.
10. Close the blade.
11. Install the blade in the enclosure.
12. (Optional) Press <F2> to enter the System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the newly installed memory.
13. If the value is incorrect, one or more of the memory modules may not be installed properly. Check to ensure that the
memory modules are firmly seated in their sockets.
14. Run the system memory test in the system diagnostics.
I/O Module Mezzanine Cards
The blade supports a variety of optional mezzanine cards. If installed, the mezzanine card(s) must be used in conjunction
with a matching I/O module(s).
For more information on I/O modules, see "Guidelines for Installing I/O Modules" in the M1000e Enclosure Owner's
Manual at support.dell.com/manuals.
Mezzanine Card Installation Guidelines
The blade supports two mezzanine cards:
•
•
Mezzanine card slot C supports Fabric C. This card must match the fabric type of I/O modules installed in I/O
module bays C1 and C2.
Mezzanine card slot B supports Fabric B. This card must match the fabric type of I/O modules installed in I/O
module bays B1 and B2.
The blade supports SFF mezzanine cards. x8 PCIe Gen 3 cards are supported.
Removing A Mezzanine Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Open the mezzanine card latch by pressing the ridged area on the latch with your thumb, and lifting the end of the
latch.
NOTE: Hold the mezzanine card by its edges only.
4. Lift the mezzanine card up and away from the system board.
38
5. Close the retention latch.
6. Close the blade.
7. Install the blade in the enclosure.
Figure 9. Installing and Removing a Mezzanine Card
1. mezzanine cards (2)
2. Fabric B mezzanine card slot
3. Fabric C mezzanine card slot
4. retention latch
Installing A Mezzanine Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Open the retention latch by pressing the ridged area on the latch with your thumb and lifting the end of the latch.
4. If present, remove the connector cover from the mezzanine card bay.
NOTE: Hold the mezzanine card by its edges only.
5. Mezzanine cards are designed to fit in either card slot. Rotate the card to align the connector on the bottom of the
mezzanine card with the corresponding socket on the system board.
39
6. Lower the card into place until it is fully seated and the plastic clip on the outer edge of the card fits over the side of
the blade chassis.
7. Close the retention latch to secure the mezzanine card.
8. Close the blade.
9. Install the blade in the enclosure.
Management Riser Card
The management riser card provides two SD card slots and a USB interface dedicated for the embedded hypervisor.
This card offers the following features:
•
•
Internal Dual SD interface — maintains a mirrored configuration using SD cards in both slots and provides
redundancy.
Single card operation — single card operation is supported, but without redundancy.
Replacing The SD Card
NOTE: The SD card in the lower card slot is the primary card (SD1) and the SD card in the upper card slot is the
secondary card (SD2).
1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.
CAUTION: If the Internal SD Card Redundancy option is set to Mirror Mode in the Integrated Devices screen
of the system setup, you must follow the instructions in step 4 through step 6 to avoid loss of data.
NOTE: When an SD card failure occurs, the Internal SD Card Redundancy option in the System Setup is set to
disabled and the internal dual SD module controller notifies the system. On the next reboot, the system
displays a message indicating the failure.
2. Remove the blade from the enclosure.
3. If the Internal SD Card Redundancy option is set to Disabled, replace the failed SD card with a new SD card.
4. Install the blade in the enclosure.
5. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is
enabled.
6. Check if the new SD card is functioning properly.
40
Figure 10. Replacing the SD Card
1. SD card
2. management riser card
3. USB connector
4. SD card slots
Internal USB Key
The blade provides an internal USB connector for a USB flash memory key. The USB memory key can be used as a boot
device, security key, or mass storage device. To use the internal USB connector, the Internal USB Port option must be
enabled in the Integrated Devices screen of the System Setup.
To boot from the USB memory key, you must configure the USB memory key with a boot image, and then specify the
USB memory key in the boot sequence in the System Setup. For information on creating a bootable file on the USB
memory key, see the user documentation that accompanied the USB memory key.
Replacing The Internal USB Key
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid interference with other components in the blade, the maximum allowable dimensions of the
USB key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Locate the USB connector / USB key.
4. If installed, remove the USB key.
5. Insert the new USB memory key into the USB connector.
6. Close the blade.
41
7. Install the blade in the enclosure.
8. Enter the System Setup and verify that the USB key is detected by the system.
Figure 11. Replacing the USB Memory Key
1. USB memory key connector
2. USB memory key
SD vFlash Card
Replacing The SD vFlash Card
1. Remove the blade from the enclosure.
2. If installed, remove the SD vFlash card from the card slot.
NOTE: The SD vFlash card slot is near the Fabric B mezzanine card slot at the back corner of the blade.
3. To install the SD vFlash card, insert the contact-pin end of the SD card into the card slot on the VFlash media unit
with the card label side facing up.
NOTE: The slot is keyed to ensure correct insertion of the card.
4. Press inward on the card to lock it into the slot.
5. Install the blade in the enclosure.
Figure 12. Replacing the SD vFlash Card
1. SD vFlash card
2. SD vFlash card slot
42
Network Daughter Card/LOM Riser Card
Removing The Network Daughter Card/LOM Riser Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Remove the two screws that secure the Network Daughter Card/LOM riser card to the system board.
4. Lift the card from the system board.
5. Close the blade.
6. Install the blade in the enclosure.
Figure 13. Removing and Installing the Network Daughter Card/LOM Riser Card
1. LOM riser card
2. screws (2)
5. tab projections (on the plastic bracket
covering the mezzanine card connectors)
3. LOM riser card connector
4. standoffs (2)
43
Installing The Network Daughter Card/LOM Riser Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Install the Network Daughter Card/LOM riser card:
a) Align the slots on the card edge with the projection tabs on the plastic bracket covering the mezzanine card
slots.
b) Lower the card into place until the card connector fits into the corresponding connector on the system board.
c) Secure the card with the two screws.
4. Close the blade.
5. Install the blade in the enclosure.
Processors
•
•
•
•
Your system supports up to two Intel Xeon processor E5-2600 product family.
Single-processor configuration is supported.
Use 57 mm heat sinks for processors up to 95 W and 77 mm heat sinks with 115 W/130 W processors.
Do not mix processors of different Wattages.
Use the following procedure when:
•
•
Installing an additional processor
Replacing a processor
Removing A Processor
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient
time to cool before handling.
3. Remove the cooling shroud.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat
sink is necessary to maintain proper thermal conditions.
4. Loosen the screws that secure the heat sink to the blade system board.
5. Remove the heat sink.
Set the heat sink upside down on the work surface to avoid contaminating the thermal grease.
44
Figure 14. Installing and Removing a Heat Sink
1. screws (4)
2. heat sink
6. Use a clean, lint-free cloth to remove any thermal grease from the surface of the processor shield.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can
spring up suddenly if not firmly grasped.
7. Position your thumb firmly over the socket-release lever near the label marked OPEN 1st and release the lever from
the locked position by pushing down and out from under the tab.
8. Similarly, release the socket-release lever near the label marked CLOSE 1st from the locked position. Rotate the
lever 90 degrees upward.
45
Figure 15. Processor Shield Opening and Closing Lever Sequence
1. OPEN 1st label
2. open first lever
3. processor
4. close first lever
5. CLOSE 1st label
9. Hold the tab on the processor shield and rotate it upward and out of the way.
10. If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap,
push the cap from the inside of the processor shield and move it away from the socket pins.
NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the
processor shield in the open position.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the
socket when removing the processor out of the socket.
11. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new
processor.
CAUTION: If you are permanently removing a processor, you must install a socket protective cap and a
processor/DIMM blank in the vacant socket to ensure proper system cooling. The processor/DIMM blank
covers the vacant sockets for the DIMMs and the processor.
46
Figure 16. Installing and Removing a Processor
1. socket-release lever 2
2. pin-1 corner of processor
3. tabs (2)
6. socket-release lever 1
7. pin-1 corner on system board
8. processor
4. processor shield
5. socket protective cap
47
Installing A Processor
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: If you are installing just one processor, it must be installed in socket CPU1.
1. If applicable, remove the heat-sink blank.
2. Unlatch and rotate the socket-release levers 90 degrees upward and ensure that the socket-release lever is fully
open.
3. Hold the tab near the label marked LIFT on the processor shield and rotate it upward and out of the way.
4. If applicable, remove the socket protective cap from the processor shield. To remove the socket protective cap,
push the cap from the inside of the processor shield and move it away from the socket pins.
NOTE: It is recommended that you install/remove the socket protective cap from the processor shield with the
processor shield in the open position.
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor.
Be careful not to bend the pins in the socket.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages
easily into the socket.
5. Install the processor in the socket:
a) Identify the pin-1 corner of the processor by locating the tiny gold triangle on one corner of the processor.
Place this corner in the same corner of the ZIF socket identified by a corresponding triangle on the system
board.
b) Align the pin-1 corner of the processor with the pin-1 corner of the system board.
c) Set the processor lightly in the socket.
Because the system uses a ZIF processor socket, do not use force. When the processor is positioned correctly,
it drops down into the socket with minimal pressure.
d) Close the processor shield.
e) Rotate the socket-release lever near the label marked CLOSE 1st until it is locked in position.
f) Similarly, rotate the socket-release lever near the label marked OPEN 1st to the locked position.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and
contaminating the processor socket.
6. Install the heat sink:
If you are:
Reinstalling a
heat sink
Use a clean, lint-free cloth to remove the existing thermal grease from the heat sink.
If a new heat sink was supplied with the processor, install it.
Upgrading a
processor
Reinstalling a
processor
Clean any remnants of thermal grease from the processor.
a) Open the grease applicator included with your processor kit and apply all of the thermal grease in the
applicator to the center of the topside of the new processor.
b) Place the heat sink onto the processor.
48
c) Tighten the four screws to secure the heat sink to the blade board.
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-
tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated. The
screw tension should be no more than 6 in-lb (6.9 kg-cm).
7. Install the cooling shroud.
8. Close the blade.
9. Install the blade in the enclosure.
As the system boots, it detects the presence of the new processor and automatically changes the system
configuration information in the System Setup.
10. Press <F2> to enter the System Setup and check that the processor information matches the new system
configuration.
11. Run the system diagnostics to verify that the new processor operates correctly.
12. Update the system BIOS.
Hard Drives/SSDs
•
•
•
•
The system supports up to two 2.5 inch SAS/SATA/PCIe SSDs or SAS/SATA hard drives.
All drives connect to the blade system board through the hard-drive/SSD backplane board.
Hard drives/SSDs are supplied in special hot-swappable drive carriers that fit in the drive bays.
SAS/SATA/PCIe SSDs or SAS/SATA hard drives cannot be mixed within a blade.
Hard Drive/SSD Installation Guidelines
For a single-drive configuration, a hard-drive blank must be installed in the other drive bay to maintain proper cooling
airflow.
Removing A Hard Drive/SSD
NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with
your operating system.
1. Take the hard drive/SSD offline and wait until the hard-drive/SSD indicator codes on the drive carrier signal that
the drive may be removed safely.
When all indicators are off, the drive is ready for removal.
See your operating system documentation for more information on taking the drive offline.
2. Open the hard-drive/SSD carrier handle to release the drive.
3. Slide the hard drive/SSD out until it is free of the drive bay.
If you are permanently removing the hard drive/SSD, install a blank insert.
49
Figure 17. Removing and Installing a Hard Drive/SSD
1. release button
2. hard drive/SSD
3. hard-drive/SSD connector (on backplane)
4. hard-drive/SSD carrier handle
Installing A Hard Drive/SSD
CAUTION: When a replacement hot-swappable hard drive/SSD is installed and the blade is powered on, the drive
automatically begins to rebuild. Make absolutely sure that the replacement hard drive/SSD is blank or contains
data that you wish to have over-written. Any data on the replacement hard drive/SSD is immediately lost after the
drive is installed.
NOTE: Not all operating systems support hot-swappable drive installation. See the documentation supplied with
your operating system.
1. Open the hard-drive/SSD carrier handle.
2. Insert the hard-drive/SSD carrier into the drive bay. Carefully align the channel on the hard-drive/SSD carrier with
the appropriate drive slot on the blade.
3. Push the drive carrier into the slot until the handle makes contact with the blade.
4. Rotate the carrier handle to the closed position while pushing the carrier into the slot until it locks into place.
The status LED indicator displays a steady green light if the drive is installed correctly. The drive carrier LED green
indicator flashes as the drive rebuilds.
Shutdown Procedure For Servicing a Hard Drive/SSD
NOTE: This section applies only to situations where the blade must be powered down to service a hard drive/SSD.
In many situations, the hard drive/SSD can be serviced while the blade is powered on.
50
CAUTION: If you need to power off the blade to service a hard drive/SSD, wait 30 seconds after the blade’s power
indicator turns off before removing the hard drive/SSD. Otherwise, the hard drive/SSD may not be recognized after
it is reinstalled and the blade is powered on again.
Configuring The Boot Drive
The drive or device from which the system boots is determined by the boot order specified in the System Setup.
Removing A Hard Drive/SSD From A Hard-Drive/SSD Carrier
1. Remove the four screws from the slide rails on the hard-drive/SSD carrier.
2. Lift the hard drive/SSD out of the hard-drive/SSD carrier.
Figure 18. Removing and Installing a Hard Drive/SSD in a Hard-Drive/SSD Carrier
1. hard drive/SSD
2. screw holes (4)
3. hard-drive/SSD carrier
4. screws (4)
Installing A Hard Drive/SSD In A Hard-Drive/SSD Carrier
1. Insert the hard drive/SSD into the hard-drive/SSD carrier with the drive’s controller board’s connector end of the
drive at the back of the carrier.
2. From the back of the carrier, slide the drive into the carrier.
3. Align the screw holes on the hard drive/SSD with the holes on the hard-drive/SSD carrier.
CAUTION: To avoid damaging the drive or the carrier, do not overtighten the screws.
4. Attach the four screws to secure the hard drive/SSD to the hard-drive/SSD carrier.
51
Hard-Drive/SSD Backplane
Removing The Hard-Drive/SSD Backplane
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
CAUTION: You must note the number of each hard drive/SSD and temporarily label them before removal so
that you can replace them in the same locations.
CAUTION: To prevent damage to the hard drives/SSDs and the hard-drive/SSD backplane, you must remove
the hard drives/SSDs from the blade before removing the hard-drive/SSD backplane.
3. Remove the hard drive(s)/SSD(s).
4. Hold both edges of the hard-drive/SSD backplane near the blade chassis and lift the backplane away from the
blade.
Figure 19. Removing and Installing the Hard-Drive/SSD Backplane
52
1. guide pins (3)
4. hard-drive/SSD connectors (2)
2. guides (3)
5. hard-drive backplane/SSD connector
3. hard-drive/SSD backplane
Installing The Hard-Drive/SSD Backplane
1. Open the blade.
2. Align the guides on the hard-drive/SSD backplane with the guide pins on the system board.
3. Press down the backplane until the connectors on the backplane and the system board are fully engaged.
4. Install the hard drives/SSDs in their original locations.
5. Close the blade.
6. Install the blade in the enclosure.
System Board
Removing The System Board
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Install an I/O connector cover on the I/O connector(s) at the back of the board.
WARNING: The processor and heat sink can become extremely hot. Be sure the processor has had sufficient
time to cool before handling.
WARNING: The memory modules are hot to the touch for some time after the system has been powered
down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the
card edges and avoid touching the components.
NOTE: If you are removing more than one hard drive/SSD, label them so you can replace them in their original
locations.
4. Remove the hard drives/SSDs.
5. Remove the hard-drive/SSD backplane.
6. Remove the cooling shroud.
7. Remove both mezzanine cards, if present.
CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other
components.
8. Hold the blade chassis with one hand, lift and pull the system board retention latch with the other hand, and then
slide the system board out of the open end of the chassis.
9. Ensure that the I/O connector cover is still in place on the I/O connector at the back of the board.
10. Remove the memory modules and memory module blanks.
11. Remove the processor(s).
12. Remove the storage controller card/PCIe extender card.
53
Figure 20. Removing and Installing the System Board
1. I/O connector cover
2. retention latch
3. system board
4. tabs on system chassis
5. slots in system board tray
Installing The System Board
1. Transfer the following components to the new system board:
–
–
–
–
–
–
Internal USB key
storage controller card/PCIe extender card
SD vFlash card
Memory modules and memory module blanks
Processor(s) and heat sink(s), or processor filler blank
network daughter card
2. Slide the new system board into the open end of the blade chassis until the retention latch or retention pin
engages.
NOTE: Ensure that the system board plate is parallel with the chassis.
When the board assembly is installed correctly, the tabs on the system board pan fit into the corresponding
openings in the floor of the blade chassis.
3. Replace the mezzanine card(s) in their original locations.
4. Reinstall the hard-drive/SSD backplane.
5. Replace the hard drive(s)/SSDs.
Ensure that you reinstall the hard drives/SSDs in their original locations.
54
6. Reinstall the cooling shroud.
7. Close the blade.
8. Remove the plastic I/O connector covers from the back of the blade.
9. Install the blade in the enclosure.
10. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC7 User's Guide at
support.dell.com/manuals.
NVRAM Backup Battery
Replacing The NVRAM Backup Battery
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. See the safety instructions that came with your system for additional information.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Remove the system board to access the battery.
4. To remove the battery, press down firmly on the positive side of the connector and lift the battery out of the
securing tabs at the negative side of the connector.
5. To install a new system battery:
a) Support the battery connector by pressing down firmly on the positive side of the connector.
b) Hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of the connector.
6. Press the battery straight down into the connector until it snaps into place.
7. Reinstall the system board.
8. Close the blade.
9. Install the blade in the enclosure.
10. Enter the System Setup to confirm that the battery is operating properly.
11. Enter the correct time and date in the System Setup's Time and Date fields.
12. Exit the System Setup.
13. To test the newly installed battery, remove the blade for at least an hour.
14. After an hour, reinstall the blade.
55
Figure 21. Replacing the NVRAM Backup Battery
1. positive side of battery
2. negative side of battery connector
Storage Controller Card
Your system includes a dedicated expansion-card slot on the blade system board for the storage controller card that
provides the integrated storage subsystem for your system’s hard drives. The storage controller card supports SAS and
SATA hard drives.
NOTE: The storage controller card is located underneath the drive bays.
Removing The PCIe Extender Card/Storage Controller Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Remove the system board and place it on the work surface.
4. Remove the two screws from the PCIe extender/storage controller card.
5. Pull the PCIe extender/storage controller card straight up and out of the connector.
56
Figure 22. Removing and Installing the PCIe Extender/Storage Controller Card
1. PCIe extender/storage controller card
2. screws (2)
3. tab
4. connector
Installing The PCIe Extender Card/Storage Controller Card
1. Holding by its edges, position the PCIe extender/storage controller card so that the card-connector aligns with the
system board connector.
2. Adjust the other end of the card so that the card edge is secured under the two tabs on the plastic bracket.
3. Insert the controller card-connector firmly into the system board connector until the card is fully seated.
4. Install the two screws to secure the PCIe extender/storage controller card to the system board.
5. Reinstall the system board.
6. Install the blade in the enclosure.
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4
Troubleshooting Your System
Safety First—For You and Your System
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: For troubleshooting information on the M1000e enclosure components, see “Troubleshooting The
Enclosure” in the Dell PowerEdge M1000e Enclosure Owner's Manual at support.dell.com/manuals.
Troubleshooting System Memory
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: Before performing the following procedure, ensure that you have installed the memory modules according
to the memory installation guidelines for the blade.
1. Restart the blade:
a) Press the power button once to turn off the blade
b) Press the power button again to apply power to the blade.
If no error messages appear, go to step 8.
2. Enter the System Setup and check the system memory setting.
If the amount of memory installed matches the system memory setting, go to step 8.
3. Remove the blade from the enclosure.
4. Open the blade.
CAUTION: The memory modules are hot to touch for some time after the blade has been powered down. Allow
time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components.
5. Reseat the memory modules in their sockets.
6. Close the blade.
7. Install the blade in the enclosure.
8. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
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Troubleshooting Hard Drives
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up
all the files on the hard drive, if possible.
1. Run the appropriate controllers test and the hard drive tests in system diagnostics.
If the tests fail, go to step 3.
2. Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive
may be removed safely, then remove and reseat the drive carrier in the blade.
3. Restart the blade, enter the System Setup and confirm that the drive controller is enabled.
4. Ensure that any required device drivers are installed and are configured correctly.
NOTE: Installing a hard drive into another bay may break the mirror if the mirror state is optimal.
5. Remove the hard drive and install it in the other drive bay.
6. If the problem is resolved, reinstall the hard drive in the original bay.
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace
the drive carrier.
7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly.
8. Partition and logically format the hard drive.
9. If possible, restore the files to the drive.
Troubleshooting USB Devices
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Ensure that the blade is turned on.
2. Check the USB device connection to the blade.
3. Swap the USB device with a known-working USB device.
4. Connect the USB devices to the blade using a powered USB hub.
5. If another blade is installed, connect the USB device to that blade. If the USB device works with a different blade,
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Troubleshooting An Internal SD Card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.
2. Note the Internal SD Card Redundancy option enabled in the Integrated Devices screen of the System Setup
(Mirror or Disabled).
3. Remove the blade from the enclosure.
4. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 1 has failed:
a) Remove the SD card from SD card slot 1.
b) Remove the SD card present in SD card slot 2 and insert it into SD card slot 1.
c) Install a new SD card in slot 2.
5. If the Internal SD Card Redundancy option in the Integrated Devices screen of the System Setup is set to Mirror
mode and SD card 2 has failed, insert the new SD card into SD card slot 2.
6. If the Internal SD Card Redundancy option in Integrated Devices screen of the System Setup is set to Disabled,
replace the failed SD card with a new SD card.
7. Install the blade in the enclosure.
8. Enter the System Setup and ensure that the Internal SD Card Port option is enabled and Internal SD Card
Redundancy option is set to Mirror mode.
9. Check if the SD card is functioning properly.
Troubleshooting Processors
1. Remove the blade from the enclosure.
2. Open the blade.
3. Ensure that the processor(s) and heat sink(s) are properly installed.
4. If your system only has one processor installed, ensure that it is installed in the primary processor socket (CPU1).
5. Close the blade.
6. Install the blade in the enclosure.
7. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Troubleshooting The Blade System Board
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Clear the blade NVRAM.
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4. If there is a still a problem with the blade, remove and reinstall the blade in the enclosure.
5. Turn on the blade.
6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Troubleshooting The NVRAM Backup Battery
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
The battery maintains the blade configuration, date, and time information in the NVRAM when the blade is turned off.
You may need to replace the battery if an incorrect time or date is displayed during the boot routine.
You can operate the blade without a battery; however, the blade configuration information maintained by the battery in
NVRAM is erased each time you remove power from the blade. Therefore, you must re-enter the system configuration
information and reset the options each time the blade boots until you replace the battery.
1. Re-enter the time and date through the System Setup.
2. Remove the blade from the enclosure for at least one hour.
3. Install the blade in the enclosure.
4. Enter the System Setup.
If the date and time are not correct in the System Setup, replace the battery. If the problem is not resolved by
NOTE: If the blade is turned off for long periods of time (for weeks or months), the NVRAM may lose its system
configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the blade’s time to speed up or slow down. If the blade operates normally
except for the time maintained by the System Setup, the problem may be caused by a software rather than by
a defective battery.
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5
Using System Diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical
assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional
equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the
diagnostics results to help you solve the problem.
Dell Online Diagnostics
Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests
on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics
allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and
network interface cards (NICs). You can use the graphical user interface (GUI) or the command line interface (CLI) to run
diagnostic tests on the hardware that Online Diagnostics discovers on your system. For information about using
diagnostics, see the Dell Online PowerEdge Diagnostics User’s Guide under Software → Serviceability Tools, at
dell.com/support/manuals.
Dell Embedded System Diagnostics
NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:
•
•
•
•
•
•
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
When To Use The Embedded System Diagnostics
If a major component or device in the system does not operate properly, running the embedded system diagnostics may
indicate component failure.
Running The Embedded System Diagnostics
The embedded system diagnostics program is run from the Dell Lifecycle Controller.
CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems
may cause invalid results or error messages.
1. As the system boots, press <F11>.
2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics .
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The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The
diagnostics starts executing the tests on all the detected devices.
Running Embedded System Diagnostics From An External Media
1. Format the external resource media (USB flash drive or CDROM) to emulate a hard drive.
See the documentation that came with the resource media for instructions.
2. Configure the resource media to be a bootable device.
3. Create a directory for the system diagnostics on the resource media.
4. Copy the system diagnostics files into the directory.
To download the Dell diagnostics utility, go to support.dell.com.
5. Connect the resource media on your system.
6. As the system boots, press <F11>.
7. When prompted, select the media to perform a one-time boot.
If diagnostics does not start automatically after the diagnostic media is booted, enter psa at the command prompt.
System Diagnostic Controls
Menu
Description
Configuration
Results
Displays the configuration and status information of all detected devices.
Displays the results of all tests that are executed.
Provides the current overview of the system performance.
System Health
Event Log
Displays a time-stamped log of the results of all tests run on the system. This is displayed if at
least one event description is recorded.
For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at
dell.com/support/manuals.
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6
Jumpers And Connectors
System Board Jumper Settings
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password.
Table 3. System Board Jumper Settings
Jumper
Setting
(default)
Description
PWRD_EN
The password feature is enabled.
The password feature is disabled.
NVRAM_CLR
The configuration settings are retained at system boot.
(default)
The configuration settings are cleared at the next system boot.
(If the configuration settings become corrupted to the point
where the system does not boot, install the jumper and boot
the system. Remove the jumper before restoring the
configuration information.)
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System Board Connectors
Figure 23. System Board Connectors
Table 4. System Board Connectors
Item
1
Connector
Description
BATTERY
Connector for the 3.0 V coin cell battery
Processor socket 2
2
CPU2
3
B3, B7, B11, B4, B8, B12
A1, A5, A9, A2, A6, A10
CPU1
Memory module sockets (for processor 2)
Memory module sockets (for processor 1)
Processor socket 1
4
5
6
MANAGEMENT RISER
MEZZ1_FAB_C
MEZZ2_FAB_B
vFLASH
Management riser card connector
Mezzanine card connector for Fabric C
Mezzanine card connector for Fabric B
SD vFlash card connector
7
8
9
10
NETWORK DAUGHTER
CARD
Network daughter card connector
11
12
13
A3, A7, A11, A4, A8, A12
B1, B5, B9, B2, B6, B10
PWRD_EN, NVRAM_CLR
Memory module sockets (for processor 1)
Memory module sockets (for processor 2)
System configuration jumpers
NOTE: Access requires removal of system board.
14
HD_BP
Hard-drive/SSD backplane connector
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Item
15
Connector
STORAGE
USB2
Description
PCIe extender card/storage controller card connector
USB connector
16
17
USB1
USB connector
Disabling A Forgotten Password
The blade's software security features include a system password and a setup password. The password jumper enables
these password features or disables them, and clears any password(s) currently in use.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1. Remove the blade from the enclosure.
2. Open the blade.
3. Remove the system board to gain access to the jumpers.
4. Relocate the jumper plug to disable the password feature.
5. Reinstall the system board.
6. Close the blade.
7. Install the blade in the enclosure.
When the blade is on, the power-on indicator is solid green. Allow the blade to finish booting.
The existing passwords are not disabled (erased) until the system boots with the password removed. However,
before you assign a new system and/or setup password, you must reinstall the password jumper.
NOTE: If you assign a new system and/or setup password with the jumper removed, the system disables the
new password(s) the next time it boots.
8. Remove the blade from the enclosure.
9. Open the blade.
10. Remove the system board to gain access to the jumpers.
11. Relocate the jumper plug to enable the password feature.
12. Reinstall the system board.
13. Close the blade.
14. Install the blade in the enclosure.
15. Assign a new system and/or setup password.
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7
Technical Specifications
Processor
Processor type
One or two Intel Xeon processor E5-2600 product family
Memory
Architecture
1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s DDR3 and
LV-DDR3 DIMMs
Memory module sockets
Memory module capacities
RDIMMs
Twenty-four 240-pin
2 GB (single-rank), 4 GB (single- and dual-rank), 8 GB
(dual-rank), 16 GB (dual-rank), and 32 GB (quad-rank)
UDIMMs
LRDIMMs
2 GB (single-rank) and 4 GB (dual-rank)
32 GB (quad-rank)
Minimum RAM
Maximum RAM
2 GB (single processor configuration)
768 GB (with 32 GB LRDIMMs)
Drives
Hard drives
Up to two 2.5-inch, hot-swappable SAS/SATA hard drives
or two 2.5-inch, hot-swappable SAS/SATA/PCIe SSDs
Optical drive
Flash drive
External optional USB DVD
NOTE: DVD devices are data only.
Internal optional USB
Internal optional SD card
Optional vFlash card (with integrated iDRAC7 Enterprise)
Connectors
Front
USB
Two 4-pin, USB 2.0-compliant
Internal
SD
Two internal SD cards dedicated for the hypervisor
One dedicated for future vFlash support
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Mezzanine Cards
Mezzanine slots
Two mezzanine PCIe x8 Gen 3 slots supporting dual-port
Gb Ethernet, 10 Gb Ethernet, FC8 Fibre Channel, or
Infiniband mezzanine cards
Video
Video type
Video memory
Matrox G200 integrated with iDRAC
MB shared with iDRAC application memory
Battery
NVRAM backup battery
CR 2032 3.0 V Lithium coin cell
Environmental
NOTE: For additional information about environmental measurements for specific system configurations, see
dell.com/environmental_datasheets.
Storage temperature
–40 °C to 65 °C (–40 °F to 149 °F) with a maximum
temperature gradation of 20 °C per hour.
Standard operating temperature
Continuous operation: 10 °C to 35 °C at 10% to 80%
relative humidity (RH), with 26 °C max dew point. De-rate
maximum allowable dry bulb temperature at 1 °C per 300
m above 900 m (1 °F per 550 ft).
Expanded operating temperature
NOTE: When operating in the expanded temperature
range, system performance may be impacted.
NOTE: When operating in the expanded temperature
range, ambient temperature warnings may be
reported on the LCD and in the System Event Log.
≤ 10% of annual operating hours
5 °C to 40 °C at 5% to 85% RH with 26 °C dew point.
NOTE: Outside the standard operating temperature
(10 °C to 35 °C), the system can operate down to 5 °C
or up to 40 °C for a maximum of 10% of its annual
operating hours.
For temperatures between 35 °C and 40 °C, de-rate
maximum allowable dry bulb temperature by 1 °C per 175
m above 950 m (1 °F per 319 ft).
≤ 1% of annual operating hours
–5 °C to 45 °C at 5% to 90% RH with 26 °C dew point.
NOTE: Outside the standard operating temperature
(10 °C to 35 °C), the system can operate down to –5
°C or up to 45 °C for a maximum of 1% of its annual
operating hours.
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Environmental
For temperatures between 40 °C and 45 °C, de-rate
maximum allowable dry bulb temperature by 1 °C per 125
m above 950 m (1 °F per 228 ft).
Expanded operating temperature restrictions
•
•
•
Do not perform a cold startup below 5 °C.
Maximum 95 W processor is supported.
The following do not support the expanded
operating temperature range:
–
–
–
PCIe SSDs
LRDIMMs
Non Dell-qualified peripheral cards
and/or peripheral cards greater than 25
W
–
Dell PowerEdge RAID Controller (PERC)
H710/H710P cards (in dual-processor
configurations)
•
When populating the blade slots in the M1000e
enclosure with only PowerEdge M620 blades:
–
–
Install only 97 mm wide heat sink(s).
Dual-processor blades with PERC H310
cards cannot be mixed with single-
processor blades.
–
If you install a blade with two processors
and a PERC H310 card in the M1000e
enclosure, all blade slots in the
enclosure must have PowerEdge M620
blades with the same configuration
(PowerEdge M620 blades with two
processors and a PERC H310 card).
However, vacant blade slots in the
enclosure can be installed with blade
blanks.
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8
System Messages
LCD Status Messages
The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For
information on the SEL and configuring system management settings, see the systems management software
documentation.
Viewing LCD Messages
If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status
messages. Use the left and right buttons to highlight an error number, and press Select to view the error.
Removing LCD Messages
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically
removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from
the display:
•
•
Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds,
reconnect the power cable, and restart the system.
System Error Messages
System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to
events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings,
see the systems management software documentation.
Some messages are also displayed in abbreviated form on the system's LCD, if the system includes that feature.
NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format
in which the messages are displayed.
NOTE: If you receive a system message not listed here, check the documentation for the application that was
running when the message was displayed or the operating system's documentation for an explanation of the
message and recommended action.
NOTE: In some messages, a particular system component is identified by name (“<name>”), component number
(“<number>”), or location (“bay”).
Error Code
AMP0300
Message Information
Message
The system board <name> current is less than the lower warning
threshold.
Details
System board <name> current is outside of the optimum range.
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Error Code
Message Information
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0301
Message
The system board <name> current is less than the lower warning
threshold.
LCD Message
Details
System board <name> current is outside of range.
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0302
Message
The system board <name> current is greater than the upper warning
threshold.
Details
Action
System board <name> current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0303
Message
The system board <name> current is greater than the upper critical
threshold.
LCD Message
Details
System board <name> current is outside of range.
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0304
Message
The system board <name> current is outside of range.
System board <name> current is outside of range.
LCD Message
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Error Code
Message Information
Details
System board <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0306
Message
Disk drive bay <name> current is less than the lower warning
threshold.
Details
Action
Disk drive bay <name> current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0307
Message
Disk drive bay <name> current is less than the lower critical
threshold.
LCD Message
Details
Disk drive bay <name> current is outside of range.
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0308
Message
Disk drive bay <name> current is greater than the upper warning
threshold.
Details
Action
Disk drive bay <name> current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0309
Message
Disk drive bay <name> current is greater than the upper critical
threshold.
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Error Code
Message Information
LCD Message
Details
Disk drive bay <name> current is outside of range.
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0310
Message
LCD Message
Details
Disk drive bay <name> current is outside of range.
Disk drive bay <name> current is outside of range.
Disk drive bay <name> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0312
Message
Details
Action
System level current is less than the lower warning threshold.
System level current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0313
Message
LCD Message
Details
System level current is less than the lower warning threshold.
System level current is outside of range.
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0314
Message
Details
System level current is greater than the upper warning threshold.
System level current is outside of the optimum range.
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Error Code
Message Information
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0315
Message
LCD Message
Details
System level current is greater than the upper critical threshold.
System level current is outside of range.
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0316
Message
LCD Message
Details
System level current is outside of range.
System level current is outside of range.
System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0318
Message
Details
Action
Chassis power level current is less than the lower warning threshold.
Chassis power level current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0319
Message
Details
Action
Chassis power level current is less than the lower critical threshold
Chassis power level current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
77
Error Code
AMP0320
Message Information
3. Review system configuration changes.
Message
Chassis power level current is greater than the upper warning
threshold.
Details
Action
Chassis power level current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0321
Message
Chassis power level current is greater than the upper critical
threshold.
Details
Action
Chassis power level current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
AMP0322
Message
Details
Action
Chassis power level current is outside of range.
Chassis power level current is outside of the optimum range.
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
ASR0000
ASR0001
Message
Details
The watchdog timer expired.
The operating system or an application failed to communicate within
the time-out period.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
The watchdog timer reset the system.
78
Error Code
ASR0002
Message Information
Details
The operating system or an application failed to communicate within
the time-out period. The system was reset.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The watchdog timer powered off the system.
The operating system or an application failed to communicate within
the time-out period. The system was shut down.
Action
Check the operating system, application, hardware, and system event
log for exception events.
ASR0003
ASR0008
ASR0100
ASR0101
ASR0102
Message
Details
The watchdog timer power cycled the system.
The operating system or an application failed to communicate within
the time-out period. The system was power-cycled.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The watchdog timer interrupt was initiated.
The operating system or an application failed to communicate within
the time-out period. No action was taken.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The BIOS watchdog timer reset the system.
The operating system or an application failed to communicate within
the time-out period. The system was reset.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The OS watchdog timer reset the system.
The operating system or an application failed to communicate within
the time-out period. The system was reset.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
The OS watchdog timer shutdown the system.
79
Error Code
ASR0103
Message Information
Details
The operating system or an application failed to communicate within
the time-out period. The system was shutdown.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The OS watchdog timer powered down the system.
The operating system or an application failed to communicate within
the time-out period. The system was powered down.
Action
Check the operating system, application, hardware, and system event
log for exception events.
ASR0104
ASR0105
ASR0106
ASR0107
BAT0000
Message
Details
The OS watchdog timer power-cycled the system.
The operating system or an application failed to communicate within
the time-out period. The system was power-cycled.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The operating system watchdog timer powered off the system.
The operating system or an application failed to communicate within
the time-out period. The system was powered off.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The watchdog timer expired.
The operating system or an application failed to communicate within
the time-out period.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
Details
The watchdog timer pre-timeout interrupt was initiated.
The operating system or an application failed to communicate within
the time-out period.
Action
Check the operating system, application, hardware, and system event
log for exception events.
Message
The system board battery is low.
80
Error Code
BAT0002
Message Information
Details
The system board battery is either missing, bad, or unable to charge
due to thermal issues.
Action
Check system fans. Replace the system board battery.
Message
LCD Message
Details
The system board battery has failed.
The system board battery has failed. Check battery.
The system board battery is either missing or bad.
Action
BAT0004
BAT0005
BAT0007
Message
LCD Message
Action
The system board battery is absent.
The system board battery is absent. Check battery.
Reinstall the system board battery.
Message
Details
Action
The storage battery is low.
System has to remain powered on to charge the battery.
Message
LCD Message
Details
The storage battery has failed.
The storage battery has failed. Check battery.
Verify the cable connection between the storage battery and the
controller.
Action
Verify the storage battery installation.
BAT0010
BAT0012
Message
Details
Action
The storage battery for disk drive bay <bay> is low.
System has to remain powered on to charge the storage battery.
Allow the storage battery to charge. If the issue persists, see Getting
Help.
Message
LCD Message
Details
The storage battery for disk drive bay <bay> has failed.
Battery for disk drive bay <bay> has failed. Check battery.
Verify the cable connection between the storage battery and the
controller.
Action
Verify the storage battery installation.
BAT0014
Message
The storage battery for disk drive bay <bay> is absent.
81
Error Code
Message Information
LCD Message
Details
Battery for disk drive bay <bay> is absent. Check battery.
Verify the cable connection between the storage battery and the
controller.
Action
Verify the storage battery installation.
BAT0015
BAT0017
Message
Details
Action
The <name> battery is low.
The low <name> battery may impact system performance negatively.
Recharge the <name> battery if possible. If the problem continues
replace the <name> battery.
Message
LCD Message
Details
The <name> battery has failed.
The <name> battery has failed. Check battery.
The <name> battery is either missing, bad, or unable to charge due to
thermal issues.
Action
Check system fans. Replace the <name> battery.
BAT0019
Message
LCD Message
Details
The <name> battery is absent.
The <name> battery is absent. Check battery.
The failed or missing <name> battery may reduce system
performance.
Action
Check system fans. Replace the <name> battery.
CBL0006
CPU0000
Message
Multiple storage controllers are incorrectly connected to the same
backplane <Bay ID>.
Details
Action
Unsupported backplane configuration.
Check backplane configuration. Reconnect cable. If the issue
Message
LCD Message
Details
CPU <number> has an internal error (IERR).
CPU <number> has an internal error (IERR).
System event log and OS logs may indicate that the exception is
external to the processor.
Action
Review System Event Log and Operating System Logs. If the issue
CPU0001
Message
CPU <number> has a thermal trip (over-temperature) event.
82
Error Code
Message Information
LCD Message
Details
CPU <number> has a thermal trip. Check CPU heat sink.
The processor temperature increased beyond the operational range.
Action
Review logs for fan failures, replace failed fans. If no fan failures are
detected, check inlet temperature (if available) and reinstall
processor heat-sink.
CPU0002
Message
Action
CPU <number> has failed the built-in self-test (BIST).
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
CPU0003
Message
Action
CPU <number> is stuck in POST.
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Reduce system configuration to minimum memory and remove
all PCI devices. If system completes POST, update system BIOS.
reinstall memory and PCI one component at a time to meet the
original configuration.
CPU0004
Message
Action
CPU <number> failed to initialize.
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
CPU0005
CPU0006
Message
CPU <number> configuration is unsupported.
LCD Message
CPU <number> configuration is unsupported. Check CPU or BIOS
revision.
Details
Action
System is unable to boot or may run in a degraded state.
Review the technical specifcations for supported processor types.
Message
Details
Unrecoverable CPU complex error detected on CPU <number>.
System is unable to boot or may run in a degraded state.
83
Error Code
Message Information
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
CPU0008
Message
Details
Action
CPU <number> is disabled.
System is unable to boot or may run in a degraded state.
If unexpected, check presence, and system setup (BIOS)
configuration.
CPU0010
CPU0023
CPU0100
CPU0101
Message
Details
Action
CPU <number> is throttled.
The CPU is throttled due to thermal or power conditions.
Review system logs for power or thermal exceptions.
Message
LCD Message
Action
CPU <number> is absent.
CPU <number> is absent. Check CPU.
Verify processor installation. If present, re-seat the processor.
Message
Details
Action
CPU <number> temperature is less than the lower warning threshold.
System performance may be degraded.
Check system operating environment.
Message
LCD Message
Details
CPU <number> temperature is less than the lower critical threshold.
CPU <number> temperature is outside of range.
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
CPU0102
CPU0103
Message
CPU <number> temperature is greater than the upper warning
threshold.
Details
Action
System performance may be degraded.
Check system operating environment, fans, and heat-sinks.
Message
CPU <number> temperature is greater than the upper critical
threshold.
84
Error Code
CPU0104
Message Information
LCD Message
Details
CPU <number> temperature is outside of range. Check fans.
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
Message
LCD Message
Details
CPU <number> temperature is outside of range.
CPU <number> temperature is outside of range. Check fans.
System performance may be degraded.
Action
Check system operating environment, fans, and heat-sinks.
CPU0200
Message
Details
CPU <number> <name> voltage is less than the lower warning
threshold.
Low voltages may be the result of a problem with the voltage
regulator or a problem with the processor. The low voltage may
cause the processor to fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0201
Message
CPU <number> <name> voltage is less than the lower critical
threshold.
LCD Message
Details
CPU <number> <name> voltage is outside of range. Re-seat CPU.
Low voltages may be the result of a problem with the voltage
regulator or a problem with the processor. When the critical
threshold is crossed, the processor will fail to operate. The system
may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0202
Message
Details
CPU <number> <name> voltage is greater than the upper warning
threshold.
High voltages may be the result of problem with the voltage regulator
or a problem with the processor. Elevated voltages may result in
85
Error Code
Message Information
Action
damage to the processor or other electronic components in side the
system.
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0203
Message
CPU <number> <name> voltage is greater than the upper critical
threshold.
LCD Message
Details
CPU <number> <name> voltage is outside of range. Re-seat CPU.
High voltages may be the result of problem with the voltage regulator
or a problem with the processor. Elevated voltages may result in
damage to the processor or other system electrical components. The
system may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0204
Message
LCD Message
Details
CPU <number> <name> voltage is outside of range.
CPU <number> <name> voltage is outside of range. Re-seat CPU.
Voltages outside the allowable range may damage electrical
components or may cause the system to shutdown.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
CPU0700
Message
LCD Message
Details
CPU <number> initialization error detected.
CPU <number> initialization error detected. Power cycle system.
System BIOS was unable to initialize the processor.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
86
Error Code
CPU0701
Message Information
Message
LCD Message
Details
CPU <number> protocol error detected.
CPU <number> protocol error detected. Power cycle system.
System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
CPU0702
Message
LCD Message
Details
CPU bus parity error detected.
CPU bus parity error detected. Power cycle system.
System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
CPU0703
Message
LCD Message
Details
CPU bus initialization error detected.
CPU bus initialization error detected. Power cycle system.
System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
87
Error Code
CPU0704
Message Information
Message
LCD Message
Details
CPU <number> machine check error detected.
CPU <number> machine check error detected. Power cycle system.
System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
CPU0801
Message
LCD Message
Details
CPU <number> voltage regulator module failed.
CPU <number> voltage regulator module failed. Re-seat module.
System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0802
Message
Details
Action
A predictive failure detected on CPU <number> voltage regulator
module.
System performance may be degraded or the system may fail to
operate.
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0803
Message
The power input for CPU <number> voltage regulator module is lost.
LCD Message
Lost power input for CPU <number>voltage regulator module. Re-seat
module.
Details
System performance may be degraded or the system may fail to
operate.
88
Error Code
Message Information
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0804
Message
LCD Message
Details
The power input for CPU <number> voltage regulator module is
outside of range.
The power input for CPU <number> voltage regulator module is
outside of range. Re-seat module.
System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0805
Message
Details
Action
The power input for CPU <number> voltage regulator module is
outside of range, but it is attached to the system.
System performance may be degraded or the system may fail to
operate.
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
CPU0806
Message
CPU <number> voltage regulator module is incorrectly configured.
LCD Message
CPU <number> voltage regulator module incorrectly configured.
Check configuration.
Details
Action
System performance may be degraded or the system may fail to
operate.
Review this manual for proper configuration and installation
procedures.
CPU0816
Message
CPU <number> voltage regulator module is absent.
LCD Message
CPU <number> voltage regulator module absent. Check module.
89
Error Code
HWC1001
Message Information
Details
System performance may be degraded or the system may fail to
operate.
Action
If removal was unintended, check presence and reinstall.
Message
LCD Message
Details
The <name> is absent.
The <name> is absent. Check hardware.
The absent device may be necessary for proper operation. System
functionality may be degraded.
Action
Reinstall or reconnect the hardware.
HWC1002
HWC1005
Message
Action
The <name> is disabled.
If device disabled unexpectedly, re-enable device.
Message
LCD Message
Details
The storage adapter is absent.
The storage adapter is absent. Check hardware.
The storage adapter may be necessary for proper operation. System
functionality may be degraded.
Action
Install storage adapter.
HWC1006
HWC1009
Message
Action
The storage adapter is disabled.
If adapter disabled unexpectedly, re-enable the storage adapter.
Message
LCD Message
Details
The backplane is absent.
The backplane is absent. Check hardware.
The backplane may be necessary for proper operation. System
functionality may be degraded.
Action
If removal was unintended, check presence, then reinstall or
reconnect.
HWC1010
HWC1015
Message
Action
The backplane is disabled.
If disabled unexpectedly, re-enable backplane.
Message
Details
The mezzanine card <number> is absent.
The mezzanine card may be necessary for proper operation. System
functionality may be degraded.
90
Error Code
HWC2006
Message Information
Action
If removal was unintended, check presence, then reinstall or
reconnect.
Message
LCD Message
Details
The <name> is not installed correctly.
The <name> is not installed correctly. Check connection.
The device may be necessary for proper operation. System
functionality may be degraded.
Action
Check presence, then re-install or reconnect.
HWC2008
HWC2011
Message
A fabric mismatch detected between IOM and mezzanine card
<number>.
Details
Action
The fabric type for the IOM and mezzanine cards must match.
Check chassis fabric type in CMC GUI and compare to the type of
IOM or mezzanine card.
Message
The riser board cable or interconnect is not connected, or is
improperly connected.
LCD Message
Details
Riser board cable or interconnect failure. Check connection.
The riser blade cable may be necessary for proper operation. System
functionality may be degraded.
Action
Check the riser board or interconnect presence, then reinstall or
reconnect.
HWC3000
Message
Details
The <name> is removed.
The removed device may be necessary for proper operation. System
functionality may be degraded.
Action
If removal was unintended, check presence of the removed device,
then reinstall or reconnect
HWC3002
HWC3004
Message
Action
Server <number> is removed.
If removal was unintended, check presence of the server, then
reinsert.
Message
Action
IO module <number> is removed.
If removal was unintended, check presence of the IO module, then
reinsert.
91
Error Code
HWC4000
Message Information
Message
A hardware incompatibility detected between BMC/iDRAC firmware
and CPU.
LCD Message
Details
Incompatibility between BMC/iDRAC firmware and CPU. Update
firmware.
A hardware incompatibility was detected between BMC/iDRAC
firmware and Processor(s). An iDRAC or BMC firmware update is
needed.
Action
Update the BMC/iDRAC firmware. If the issue persists, see Getting
Help.
HWC4002
Message
Details
A hardware incompatibility detected between BMC/iDRAC firmware
and other hardware.
A hardware incompatibility was detected between BMC/iDRAC
firmware and other hardware. An iDRAC or BMC firmware update is
needed.
Action
Update the BMC/iDRAC firmware. If the issue persists, see Getting
Help.
HWC4011
HWC4013
HWC4015
Message
Action
Hardware unsuccessfully updated for mezzanine card <number>.
Check presence of the hardware, reinstall or reconnect, then
Message
Action
Hardware unsuccessfully updated for embedded NIC.
Check presence, reinstall or reconnect, then reattempt the update. If
Message
Details
Link Tuning error detected.
CMC has old firmware. After updating the firmware the CMC will
recognize the device.
Action
HWC5001
HWC5002
Message
Action
<name> is offline.
If unexpected, check presence, then reinstall or reconnect.
Message
Details
A fabric mismatch detected on <name>.
The fabric type for the IOM and mezzanine cards must match.
92
Error Code
HWC5004
Message Information
Action
Check chassis fabric type in CMC GUI and compare to the type of
IOM or mezzanine card.
Message
Details
A link tuning failure detected on <name>.
CMC has old firmware. After updating the firmware the CMC will
recognize the device.
Action
HWC5006
HWC5008
HWC5010
HWC5014
HWC5031
Message
Action
A failure is detected on <name>.
Message
Action
Console is not available for the <name>.
Message
Action
<name> cannot detect any hosts.
Message
Action
<name> is not functional and is powered off.
Message
Details
Action
IO module <number> is offline.
The CMC has powered off the IOM.
HWC5032
Message
Details
Action
A fabric mismatch detected on IO module <number>.
The fabric type for IOM's on the same chassis fabric must match.
Check chassis fabric type in CMC GUI and compare to the type of
both IOM's.
HWC5034
HWC5036
Message
Details
Action
A link tuning failure detected on IO module <number>.
Link tuning table not supported for this IO modular.
Message
A failure is detected on IO module <number>.
93
Error Code
HWC6000
Message Information
Details
The IOM module performance may be impacted.
Action
Message
Details
Action
The <name> controller is offline.
Information and status from the controller is unavailable.
Remove and reapply input power. If the issue persists, see Getting
Help.
HWC6002
Message
Details
Action
The <name> controller is stuck in boot mode.
Information and status from the controller is unavailable.
Remove and reapply input power. If the issue persists, see Getting
Help.
HWC6003
HWC6004
Message
The <name> controller is booting.
Message
Details
Action
Cannot communicate with <name> controller.
Information and status from the controller is unavailable.
Remove and reapply input power. If the issue persists, see Getting
Help.
HWC7002
HWC7004
HWC7006
Message
Details
Action
Server <number> health changed to a warning state from a normal
state.
Server <number> health changed to a warning state from a normal
state.
Review System Log or front panel for additional information.
Message
Details
Action
Server <number> health changed to a critical state from either a
normal or warning state.
Server <number> health changed to a warning state from a normal
state.
Review System Log or front panel for additional information.
Message
Details
Server <number> health changed to a nonrecoverable state from a
less severe state.
Server <number> health changed to a warning state from a normal
state.
94
Error Code
HWC7008
Message Information
Action
Review System Log or front panel for additional information.
Message
Server <number> health changed to a warning state from more
severe state. Server <number> health changed to a critical state from
a non-recoverable state.
Details
Action
Server <number> health changed to a warning state from a normal
state.
Review System Log or front panel for additional information.
HWC7010
HWC7012
Message
Details
Action
Server <number> health changed to a critical state from a
nonrecoverable state.
Server <number> health changed to a warning state from a normal
state.
Review System Log or front panel for additional information.
Message
Details
Server <number> health changed to a nonrecoverable state.
Server <number> health changed to a warning state from a normal
state.
Action
Review System Log or front panel for additional information.
LNK2700
Message
Details
Action
The <name> LAN heartbeat is lost.
CMC has lost network connection.
Check network cable and network connections.
MEM0000
Message
Persistent correctable memory errors detected on a memory device
at location(s) <location>.
Details
Action
This is an early indicator of a possible future uncorrectable error.
MEM0001
Message
Multi-bit memory errors detected on a memory device at location(s)
<location>.
LCD Message
Details
Multi-bit memory error on <location>. Re-seat memory.
The memory module has encountered a uncorrectable error. System
performance may be degraded. The operating system and/or
applications may fail as a result.
Action
95
Error Code
MEM0002
Message Information
Message
Parity memory errors detected on a memory device at location
<location>.
Details
Action
The memory is operational. This an early indicator of a possible future
uncorrectable error.
MEM0003
MEM0004
MEM0005
Message
Stuck bit memory error detected on a memory device at location
<location>.
Details
Action
This is an early indicator of a possible future uncorrectable error.
Message
Details
Memory device at location <location> is disabled.
The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action
Message
LCD Message
Details
Persistent correctable memory error limit reached for a memory
device at location(s) <location>.
Persistent correctable memory error limit reached for <location>. Re-
seat memory.
The memory is operational. This an early indicator of a possible future
uncorrectable error.
Action
MEM0007
Message
Unsupported memory configuration; check memory device at location
<location>.
LCD Message
Details
Unsupported memory configuration. Check memory <location>.
The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action
Check the memory configuration. Re-seat the memory modules. If the
MEM0009
Message
Details
Action
Memory device at location <location> is throttled.
System performance is degraded.
If unexpected, review system logs for power or thermal exceptions.
96
Error Code
MEM0010
Message Information
Message
LCD Message
Details
Memory device at location <location> is over heating.
Memory device <location> is over heating. Check fans.
System performance is degraded.
Action
If unexpected, review system logs for power or thermal exceptions.
MEM0022
MEM0701
MEM0702
Message
Details
Memory device at location <location> is absent.
The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action
Message
Details
Correctable memory error rate exceeded for <location>.
The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action
Message
Correctable memory error rate exceeded for <location>.
LCD Message
Correctable memory error rate exceeded for <location>. Re-seat
memory.
Details
Action
The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
MEM1001
Message
LCD Message
Details
Memory device at location <location> failed to transition to a running
state.
Memory device <location> failed to transition to a running state. Re-
seat memory
The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action
MEM1003
Message
Details
Memory device at location <location> failed to transition to in test.
The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action
97
Error Code
MEM1012
Message Information
Message
Details
Memory device at location <location> is in a degraded state.
The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action
MEM1016
Message
LCD Message
Details
Memory device at location <location> is not installed correctly.
Memory <location> is not installed correctly. Reinstall.
The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action
Check the memory configuration. Re-seat the memory modules. If the
MEM1205
Message
Memory mirror redundancy is lost. Check memory device at
location(s) <location>.
LCD Message
Details
Memory mirror lost on <location>. Power cycle system.
The memory may not be seated correctly, misconfigured, or has
failed.
Action
Check the memory configuration. Re-seat the memory modules. If the
MEM1206
Message
Details
Action
Memory mirror redundancy is degraded. Check memory device at
location <location>.
The memory may not be seated correctly, misconfigured, or has
failed.
Check the memory configuration. Re-seat the memory modules. If the
MEM1208
MEM1212
Message
Memory spare redundancy is lost. Check memory device at location
<location>.
LCD Message
Details
Memory spare lost on <location>. Power cycle system.
Memory sparing is no longer available.
Action
Message
Details
Memory redundancy is lost.
The memory may not be seated correctly, misconfigured, or has
failed.
98
Error Code
MEM1214
Message Information
Action
Review system logs for memory exceptions. reinstall memory at
location <location>
Message
Details
Memory redundancy is degraded.
The memory may not be seated correctly, misconfigured, or has
failed.
Action
Check the memory configuration. Re-seat the memory modules. If the
MEM7002
MEM8000
Message
LCD Message
Details
A hardware mismatch detected for memory riser.
Memory riser mismatch detected. Check memory riser.
Memory riser is installed incorrectly, or failed.
Action
Check that the memory riser is installed correctly. If the issue
Message
Correctable memory error logging disabled for a memory device at
location <location>.
LCD Message
Details
SBE log disabled on <location>. Re-seat memory.
Errors are being corrected but no longer logged.
Action
Review system logs for memory exceptions. reinstall memory at
location <location>.
OSE0000
OSE0001
OSE0004
Message
Details
A critical stop occurred during OS load.
The system halted due to an exception during operating system load
or operating system initialization.
Action
Review operating system logs and system video for additional
information.
Message
Details
A runtime critical stop occurred.
The system halted due to an exception while the operating system
was running. This is a kernel panic or bug check event.
Action
Review operating system logs and system video for additional
information.
Message
Details
A soft shut-down initiated by platform event filter.
A separate exception or status condition shutdown the operating
system. (IPMI sensor type 20h - offset 04h).
99
Error Code
OSE0005
Message Information
Action
Review system event log for platform events capable of shutting the
system down.
Message
Details
Agent is not responding.
Graceful shutdown request to an agent via the BMC did not occur
due to a system hardware or software exception.
Action
Review operating system logs and system video for additional
information.
OSE1001
OSE1003
OSE1005
OSE1007
OSE1009
OSE1011
OSE1013
Message
Action
Failed to boot from A.
Review system boot configuration and boot media. Verify the media in
a: is bootable. See system video for additional information.
Message
Action
Failed to boot from C.
Review system boot configuration and boot media. Verify the media in
C: is bootable. See system video for additional information.
Message
Action
PXE boot failed.
Review system boot configuration, local PXE configuration, and PXE
server configuration.
Message
Action
Diagnostic boot failed.
Review system boot configuration and boot media. See system video
for additional information.
Message
Action
Failed to boot from CD-ROM.
Review system boot configuration and boot media. Verify the media in
the CDROM is bootable. See system video for additional information.
Message
Action
Failed to boot from ROM.
Check system event logs for additional exception information. Power
down the system and attempt to boot again.
Message
Action
Failed to boot.
Review system boot configuration and boot media. See system video
for additional information.
100
Error Code
PCI1302
Message Information
Message
A bus time-out was detected on a component at bus
<bus>device<device>function <func>.
Details
Action
System performance may be degraded. The device has failed to
respond to a transaction.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1304
Message
LCD Message
Action
An I/O channel check error was detected.
I/O channel check error detected. Power cycle system.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1306
PCI1308
Message
Action
A software error was detected on a component at bus
<bus>device<device>function <func>.
Reboot the system and update the component drivers.
Message
LCD Message
Details
A PCI parity error was detected on a component at bus
<bus>device<device>function <func>.
PCI parity error on bus <bus> device <device> function <func>.
Power cycle system.
System performance may be degraded, PCI device may fail to
operate, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1310
Message
A PCI system error was detected on a component at bus
<bus>device<device>function <func>.
LCD Message
PCI system error on bus <bus> device <device> function <func>.
Power cycle system.
Details
Action
System performance may be degraded, or system may fail to operate.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1314
Message
Details
A bus correctable error was detected on a component at bus
<bus>device<device>function <func>.
System performance may be degraded.
101
Error Code
PCI1316
Message Information
Action
Cycle input power, update component drivers, if device is removable
reinstall the device at the next scheduled service time.
Message
A bus uncorrectable error was detected on a component at bus
<bus>device<device>function <func>.
Details
Action
System performance may be degraded, or system may fail to operate.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1318
Message
A fatal error was detected on a component at bus
<bus>device<device>function <func>.
LCD Message
Fatal error on bus <bus> device <device> function <func>. Power
cycle system.
Details
Action
System performance may be degraded, or system may fail to operate.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1320
Message
A bus fatal error was detected on a component at bus
<bus>device<device>function <func>.
LCD Message
Bus fatal error on bus <bus> device <device> function <func>. Power
cycle system.
Details
Action
System performance may be degraded, or system may fail to operate.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1322
Message
Details
Action
Bus performance degraded for a component at bus
<bus>device<device>function <func>.
System performance may be degraded. The bus is not operating at
maximum speed or width.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1342
Message
Details
Action
A bus time-out was detected on a component at slot <number>.
System performance may be degraded, or system may fail to operate.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
102
Error Code
PCI1344
Message Information
Message
LCD Message
Action
An I/O channel check error was detected.
An I/O channel check error was detected. Power cycle system.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1346
PCI1348
Message
Action
A software error was detected on a component at slot <number>.
Reboot the system and update the component drivers.
Message
LCD Message
Details
A PCI parity error was detected on a component at slot <number>.
PCI parity error on slot <number>. Re-seat PCI card.
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1350
Message
LCD Message
Details
A PCI system error was detected on a component at slot <number>.
PCI parity error on slot <number>. Re-seat PCI card.
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1354
PCI1356
PCI1358
Message
A bus correctable error was detected on a component at slot
<number>.
Details
Action
System performance may be degraded.
Cycle input power, update component drivers, remove and reinstall
the device at the next scheduled service time.
Message
A bus uncorrectable error was detected on a component at slot
<number>.
Details
Action
System performance may be degraded, or system may fail to operate.
Cycle input power, update component drivers, if device is removable,
reinstall the device.
Message
LCD Message
Details
A fatal error was detected on a component at slot <number>.
Fatal error on slot <number>. Re-seat PCI card.
System performance may be degraded, or system may fail to operate.
103
Error Code
PCI1360
Message Information
Action
Cycle input power, update component drivers, if device is removable,
reinstall the device.
Message
LCD Message
Details
A bus fatal error was detected on a component at slot <number>.
Bus fatal error on slot <number>. Re-seat PCI card.
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1362
PCI2000
Message
Details
Bus performance degraded for a component at slot <number>.
System performance may be degraded. The bus is not operating at
maximum speed or width.
Action
Cycle input power, update component drivers, remove and reinstall
the device at the next scheduled service time.
Message
A fatal IO error detected on a component at bus
<bus>device<device>function <func>.
LCD Message
Details
Fatal IO error on bus <bus> device <device> function <func>.
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, remove and reinstall
the device.
PCI2002
PCI3000
Message
LCD Message
Details
A fatal IO error detected on a component at slot <number>.
Fatal IO error on slot <number>.
System performance may be degraded, or system may fail to operate.
Action
Cycle input power, update component drivers, remove and reinstall
the device.
Message
Details
Action
Device option ROM on embedded NIC failed to support Link Tuning or
FlexAddress.
Either the BIOS, BMC/iDRAC, or LOM firmware is out of date and does
not support FlexAddress.
Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists,
PCI3002
Message
Failed to program virtual MAC address on a component at bus
<bus>device<device>function <func>.
104
Error Code
Message Information
Details
Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and
does not support FlexAddress.
Action
Update BIOS, BMC/iDRAC, LOM, and mezzanine card firmware. If the
PCI3004
Message
Details
Action
Device option ROM on mezzanine card <number> failed to support
Link Tuning or FlexAddress.
Either the BIOS, BMC/iDRAC, or mezzanine card firmware is out of
date and does not support FlexAddress.
Update BIOS, BMC/iDRAC, and mezzanine card firmware. If the issue
PCI3006
PCI3008
PCI3010
Message
Details
Failed to get Link Tuning or FlexAddress data from iDRAC.
Either the BIOS or BMC/iDRAC firmware is out of date and does not
support FlexAddress.
Action
Update BIOS, and BMC/iDRAC firmware. If the issue persists, see
Message
A non-fatal PCIe error detected on a component at bus
<bus>device<device>function <func>.
Details
Action
System performance may be degraded.
Cycle input power, update component drivers, remove and reinstall
the device at the next service window.
Message
A non-fatal IO error detected on a component at bus
<bus>device<device>function <func>.
Details
Action
System performance may be degraded.
Cycle input power, update component drivers, remove and reinstall
the device at the next service window.
PCI3012
PCI3014
Message
Details
The QuickPath Interconnect (QPI) width degraded.
System performance may be degraded. The bus is not operating at
maximum speed or width.
Action
Reset the system, if the problem persists reinstall processors.
Message
Details
A non-fatal PCIe error detected on a component at slot <number>.
System performance may be degraded.
105
Error Code
PDR0001
Message Information
Action
Cycle input power, update component drivers, remove and reinstall
the device at the next scheduled service time.
Message
LCD Message
Details
Fault detected on drive <number>.
Fault detected on drive <number>. Check drive.
The controller detected a failure on the disk and has taken the disk
offline.
Action
Remove and re-seat the failed disk. If the issue persists, see Getting
Help.
PDR0002
PDR0016
Message
Details
A predictive failure detected on drive <number>.
The controller received a SMART error from the drive. The drive is
operational but needs replacement.
Action
The drive will need replacement at the next service window.
Message
LCD Message
Details
Drive <number> is removed.
Drive <number> is removed. Check drive.
The controller detected a drive removal.
Action
If unintended, verify drive installation. Remove and re-seat the
PDR1001
Message
Fault detected on drive <number> in disk drive bay <bay>.
LCD Message
Fault detected on drive <number> in disk drive bay <bay>. Check
drive.
Details
Action
The controller detected a failure on the disk and has taken the disk
offline.
PDR1002
PDR1016
Message
Details
Action
A predictive failure detected on drive <number> in disk drive
bay<bay>.
The controller received a SMART error from the drive. The drive is
operational but needs replacement.
The drive will need replacement at the next service window.
Message
Drive <number> is removed from disk drive bay <bay>.
LCD Message
Drive <number> removed from disk drive bay <bay>. Check drive.
106
Error Code
PDR1024
Message Information
Details
The controller detected that the drive was removed.
Action
Verify drive installation. Re-seat the failed drive. If the issue persists,
Message
Drive mismatch detected for drive <number> in disk drive bay <bay>.
LCD Message
Drive mismatch detected for drive <number> in bay <bay>. Install
correct drive type.
Details
Action
The installed disk does not meet the array requirements, for example
a SATA disk may not operate in an array containing SAS drives.
Verify that the disk meets the array requirements.
PST0128
PST0129
Message
LCD Message
Details
No memory is detected.
No memory is detected. Inspect memory devices.
System BIOS was unable to detect memory in the system .
Action
Message
LCD Message
Details
Memory is detected, but is not configurable.
Memory is detected, but is not configurable. Check memory devices.
System BIOS detected memory, but was unable to configure the
memory for system operation.
Action
Compare system memory installation to supported system memory
configurations.
PST0130
PST0131
Message
LCD Message
Details
Memory is configured, but not usable.
Memory is configured, but not usable. Check memory devices
The system BIOS encountered device failures or speed
configurations that resulted in unused memory.
Action
Message
LCD Message
Details
System BIOS shadow failed.
System BIOS shadow failed. Check memory devices.
Memory errors occurred copying BIOS image into system memory.
Action
Remove input power. Reduce system memory to minimum
configuration and apply input power.
107
Error Code
PST0132
Message Information
Message
LCD Message
Details
CMOS failed.
CMOS failed. Power cycle system.
System BIOS detected a failure with CMOS memory during system
POST.
Action
Check system event log for CMOS battery exceptions. Remove and
PST0133
PST0134
Message
LCD Message
Details
DMA controller failed.
DMA controller failed. Power cycle system.
System BIOS detected a failure with the DMA controller during
system POST.
Action
Remove and reapply input power.
Message
LCD Message
Details
Interrupt controller failed.
Interrupt controller failed. Power cycle system.
System BIOS detected a failure with the interrupt controller during
system POST.
Action
Help.
PST0135
PST0136
Message
LCD Message
Details
Timer refresh failed.
Timer refresh failed. Power cycle system..
System BIOS detected a timer refresh failure during system POST.
Action
Help.
Message
LCD Message
Details
Programmable interval timer error.
Programmable interval timer error. Power cycle system.
System BIOS detected an failure with the programmable interval
timer during POST.
Action
Help.
PST0137
Message
Parity error.
LCD Message
Parity error. Power cycle system.
108
Error Code
PST0138
Message Information
Details
System BIOS detected a parity error during post.
Action
Help.
Message
LCD Message
Details
SuperIO failed.
SuperIO failure. Power cycle system.
System BIOS detected a failure with the SIO.
Action
Help.
PST0139
PST0140
PST0141
PST0142
Message
LCD Message
Details
Keyboard controller failed.
Keyboard controller failed. Power cycle system.
System BIOS detected a failure with the Keyboard Controller.
Action
Help.
Message
LCD Message
Details
System management interrupt initialization failed.
SMI initialization failed. Power cycle system.
System BIOS failed to initialize the system management interrupt.
Action
Help.
Message
LCD Message
Details
QuickPath Interconnect (QPI) fatal error.
QuickPath Interconnect (QPI) fatal error.
Quick Path Interconnect failed during system POST.
Action
Reboot the system. If problem persists, remove input power and re-
seat processors.
Message
LCD Message
Details
MRC fatal error.
Memory initialization error.
BIOS Memory testing failed.
Action
Compare system memory installation to supported system memory
configurations. Reduce system configuration to minimum memory
configuration.
109
Error Code
PST0143
Message Information
Message
LCD Message
Details
Intel Trusted Execution Technology (TXT) fatal error.
Intel Trusted Execution Technology (TXT) fatal error.
TXT boot failed. This could be related to memory errors or an error
with the system TXT configuration. A socketed TPM module may
have been removed.
Action
Check TPM presence. Remove and reapply input power. If the issue
PST0192
PST0193
Message
LCD Message
Details
Shut-down test failed.
Shut-down test failed. Power cycle system.
System BIOS shutdown test failed during POST.
Action
Check system event log for CMOS battery exceptions. Remove and
Message
LCD Message
Details
BIOS POST memory test failed.
BIOS POST memory test failed. Check memory devices.
System BIOS POST memory test failed.
Action
Compare system memory installation to supported system memory
configurations. Reduce system configuration to minimum memory
configuration.
PST0194
Message
Remote access controller configuration failed.
LCD Message
Remote access controller configuration failed. Check screen
message.
Details
Action
System BIOS could not configure the Remote Access controller.
Cycle input power and power on the system. If the issue persists, see
PST0195
Message
LCD Message
Details
CPU configuration failed.
CPU configuration failed. Check screen message.
The current processor configuration is unsupported or encountered a
fatal exception during POST.
Action
Review system processor configuration and reduce the system to the
minimum configuration.
PST0196
110
Message
Incorrect memory configuration.
Error Code
PST0254
Message Information
LCD Message
Details
Incorrect memory configuration. Review User Guide.
System BIOS detected an invalid memory population.
Reinstall memory to match supported memory configuration.
Action
Message
LCD Message
Details
General failure after video.
General failure after video. Check screen message.
System BIOS detected a functional or configuration issue during
system POST.
Action
Check system video and review event log for additional information.
PST0256
Message
LCD Message
Details
POST fatal error detected.
POST fatal error detected.
System BIOS detected a functional or configuration issue during
system POST.
Action
Check system video and review event log for additional information.
PSU0001
PSU0002
Message
LCD Message
Action
Power supply <number> failed.
PSU <number> failed. Check PSU.
Remove and reinstall the power supply. If the issue persists, see
Message
LCD Message
Details
A predictive failure detected on power supply <number>.
Predictive failure on PSU <number>. Check PSU.
System performance and power redundancy may be degraded or
lost.
Action
Remove and reinstall the power supply at the next service window. If
PSU0003
Message
LCD Message
Details
The power input for power supply <number> is lost.
Power input for PSU <number> is lost. Check PSU cables.
The power supply is installed correctly but an input source is not
connected or is not functional.
Action
Verify the input source is attached to the power supply. Verify the
input power is within the operating requirements for the power
supply.
111
Error Code
PSU0004
Message Information
Message
The power input for power supply <number> is outside of the
allowable range.
LCD Message
Details
Power input for PSU <number> is outside of range. Check PSU
cables.
The operating requirements for the power supply may be found in this
manual or on the power supply itself.
Action
Verify the input source is attached to the power supply. Verify the
input power is within the operating requirements for the power
supply.
PSU0005
Message
Details
Action
The power input for power supply <number> is outside of the
allowable range, but it is attached to the system.
The operating requirements for the power supply may be found in this
manual or on the power supply itself.
Verify the input power is within the operating requirements for the
power supply.
PSU0006
PSU0007
Message
LCD Message
Details
Power supply <number> type mismatch.
Power supply <number> is incorrectly configured. Check PSU.
Power supplies should be of the same input type and power rating.
Action
Install matched power supplies and review proper configuration in
this manual.
Message
Details
Power supply <number> is operating at 110 volts, and could cause a
circuit breaker fault.
A power supply that is designed to operate at 220V, but is connected
to a 110V power source requires additional current for operation. The
additional current may trip circuit-breakers or cause other electrical
issues with the input source.
Action
Check input power source and cabling. Use recommended input
PSU0008
PSU0016
Message
Power supply <number> voltage rating does not match the system's
requirements.
Details
Action
The system does not support mixed voltage power supplies.
Install a power supply with the correct voltage rating.
Message
Power supply <number> is absent.
112
Error Code
Message Information
LCD Message
Details
PSU <number> is absent. Check PSU.
The supply has been removed or has failed.
Action
1. Remove and reinstall the power supply.
2. Check cables and subsystem components in the system for
damage.
PSU0031
Message
LCD Message
Details
Cannot communicate with power supply <number>.
Cannot communicate with PSU <number>. Re-seat PSU.
The power supply may operate, however power supply monitoring
will be degraded. System performance may be degraded.
Action
Remove and reinstall the power supply. If the issue persists, see
PSU1201
Message
Details
Power supply redundancy is lost.
The power supply will try to operate in a degraded state. System
Performance and power redundancy may be degraded or lost.
Action
Check input power. Reinstall the power supply. If the issue persists,
PSU1202
PSU1203
Message
Details
Power supply redundancy is degraded.
The power supply will try to operate in a degraded state. System
Performance and power redundancy may be degraded or lost.
Action
Remove input power and reinstall supply at the next service window.
Message
LCD Message
Details
The power supplies are not redundant.
Lost PSU redundancy. Check PSU cables.
The current power operational mode is non-redundant because of a
power supply exception, a power supply inventory change, or a
system power inventory change.
Action
Check the event log for power supply failures. Review system
configuration and power consumption.
PSU1204
Message
The power supplies are not redundant. Insufficient resources to
maintain normal operations.
LCD Message
PSU redundancy degraded. Check PSU cables.
113
Error Code
Message Information
Details
The current power operational mode is non-redundant because of a
power supply exception, a power supply inventory change, or a
system power inventory change.
Action
Check the event log for power supply failures. Review system
configuration and power consumption.
PWR1001
Message
The system performance was degraded.
LCD Message
System performance degraded. Check PSUs and system
configuration.
Details
Action
To avoid shutdown, system performance has been degraded.
Review system configuration and system logs for thermal or
environmental failures and warnings.
PWR1002
PWR1003
Message
Details
Action
The system performance degraded because of thermal protection.
To avoid shutdown, system performance has been degraded.
Review system configuration and system logs for thermal or
environmental failures and warnings.
Message
Details
The system performance degraded because cooling capacity has
changed.
The current power supply configuration does not meet the platform
requirements to enable redundancy. If a power supply fails the
system may shutdown.
Action
If unintended, review system configuration and power consumption
and install power supplies accordingly. Check power supply status
for failures.
PWR1004
Message
Details
Action
The system performance degraded because power capacity has
changed.
The system may power down or operate in a performance degraded
state.
Check the event log for power supply failures. Review system
configuration and power consumption and upgrade or install power
supplies accordingly.
PWR1005
Message
Details
The system performance degraded because the user-defined power
capacity has changed.
The user-defined power settings have affected system operation.
114
Error Code
PWR1006
Message Information
Action
If unintended, review system configuration changes and power
policy.
Message
LCD Message
Details
The system halted because system power exceeds capacity.
System power demand exceeds capacity. System halted.
The system halted because system power exceeds capacity.
Action
Review system configuration, upgrade power supplies or reduce
system power consumption.
PWR1007
Message
LCD Message
Details
The system performance degraded because power exceeds
capacity.
System power exceeds capacity. Performance degraded. Check PSU
configuration.
The system is currently operating in a performance degraded state to
attempt protect from a power shutdown.
Action
Review system configuration, upgrade power supplies or reduce
system power consumption.
PWR1008
Message
LCD Message
Details
The system performance degraded because power draw exceeds the
power threshold.
System power exceeds threshold. Performance degraded. Check
PSU configuration.
The power threshold is configured by the user or automatically by
software based on system configuration.
Action
Review system configuration, upgrade power supplies or reduce
system power consumption.
RFM1003
RFM1005
Message
Details
Removable Flash Media <name> is not IPMI-function ready.
The removable flash media is installed but improperly configured or
failed to initialize.
Action
If unintended, reinstall the flash media and module.
Message
Details
Removable Flash Media <name> is not ready.
The media is being prepared or is under maintenance. If the problem
persists, reinstall the card.
Action
Wait for the media to be ready.
115
Error Code
RFM1006
Message Information
Message
Details
Removable Flash Media <name> is offline.
At boot, the Card Identification (CID) signature of the card is different
from the Non-volatile (NV) storage value or the card is the destination
of a copy operation that is in-progress.
Action
If unintended, reinstall the flash media.
RFM1008
RFM1014
Message
LCD Message
Details
Failure detected on Removable Flash Media <name>.
Removable Flash Media <name> failed. Check SD Card.
An error was reported during a SD card read or write.
Reseat the flash media, if the issue persists replace the media.
Action
Message
LCD Message
Details
Removable Flash Media <name> is write protected.
Removable Flash Media <name> is write protected. Check SD Card.
The card is write-protected by the physical latch on the SD card. A
write-protected card cannot be used.
Action
If unintended, remove the media and disable write protection.
RFM1016
RFM1021
Message
Details
Action
Media not present for Removable Flash Media <name>.
The SD card is not detected or not installed.
If unintended, reinstall the flash media.
Message
Details
Removable Flash Media is not IPMI-function ready.
The removable flash media is installed but improperly configured or
failed to initialize.
Action
If unintended, reinstall the flash media.
RFM1022
RFM1023
Message
Action
Removable Flash Media is ready.
If unintended, reinstall the flash media.
Message
Details
Removable Flash Media is not ready.
The media is being prepared or is under maintenance. If the problem
persists, reinstall the card.
Action
If unintended, reinstall the flash media.
116
Error Code
RFM1024
Message Information
Message
Details
Removable Flash Media is offline.
At boot, the Card Identification (CID) signature of the card is different
from the Non-volatile (NV) storage value or the card is the destination
of a copy operation that is in-progress.
Action
If unintended, reinstall the flash media.
RFM1026
RFM1032
Message
Details
Action
Failure detected on Removable Flash Media.
An error is reported during a SD card read or write.
Reinstall the flash media, if the issue persists replace the media.
Message
Details
Removable Flash Media is write protected.
The card is write-protected by the physical latch on the SD card.
IDSDM cannot use a write-protected card.
Action
If unintended, remove the media and disable write protection.
RFM1034
RFM1201
Message
Details
Action
Media not present for Removable Flash Media.
The SD card is not detected or not installed.
If unintended, reinstall the flash media.
Message
LCD Message
Details
Internal Dual SD Module redundancy is lost.
Internal Dual SD Module redundancy is lost. Check SD Card.
Either one of the SD card or both the SD cards are not functioning
properly.
Action
Replace the failed SD card.
RFM1202
RFM1203
Message
Details
Internal Dual SD Module redundancy is degraded.
Either one of the SD card or both the SD cards are not functioning
properly.
Action
Replace the failed SD card.
Message
Details
Action
Internal Dual SD Module is not redundant.
Internal Dual SD Module is not redundant.
Install additional SD card and configure for redundancy if redundancy
is desired.
117
Error Code
RFM1205
Message Information
Message
Internal Dual SD Module is not redundant. Insufficient resources to
maintain normal operations.
LCD Message
Details
Internal Dual SD Module is not redundant. Insufficient resources.
Check SD Card.
The current operating configuration cannot maintain redundancy. The
unit may operate in a degraded state.
Action
Review this manual and SD card configuration.
RFM2001
Message
LCD Message
Details
Internal Dual SD Module <name> is absent.
Internal Dual SD Module <name> is absent. Check SD Card.
The SD card module is not detected or not installed.
If unintended, reinstall the SD module.
Action
RFM2002
RFM2004
Message
Details
Internal Dual SD Module <name> is offline.
The SD card module is installed but may be improperly installed or
configured incorrectly.
Action
Reinstall the SD module.
Message
LCD Message
Details
Failure detected on Internal Dual SD Module <name>.
Internal Dual SD Module <name> failed. Check SD Card.
The SD card module is installed but improperly configured or failed to
initialize.
Action
Reinstall the SD module and remove and reinstall SD cards.
RFM2006
SEC0000
Message
Details
Internal Dual SD Module <name> is write protected.
The module is write-protected. Changes may not be written to the
media.
Action
If unintended, remove the media and disable write protection.
Message
LCD Message
Details
The chassis is open.
Intrusion detected. Check chassis cover.
The chassis is open. System performance may be degraded, and
security may be compromised.
Action
Close the chassis. Check system logs.
118
Error Code
SEC0001
Message Information
Message
Details
The drive bay is open.
The drive bay is open. A drive may be added or removed. System
performance may be degraded.
Action
Close the drive bay. Check system logs.
SEC0002
SEC0003
Message
Details
The I/O card area is open.
The I/O card area is open. I/O cards may be added or removed.
System performance may be degraded.
Action
Close the I/O card area. Check system logs.
Message
Details
The processor area is open.
The processor area is open. A drive may be added or removed.
System performance may be degraded.
Action
Close the processor area. Check system logs.
SEC0004
SEC0005
Message
Details
Action
The LAN is disconnected.
The LAN is disconnected. Network performance may be degraded.
If unintentional, connect network cable.
Message
Details
Unauthorized docking is detected.
A removable component may have been tampered with, or installed
incorrectly, or does not meet system requirements.
Action
Check removable hardware components for correct installation.
Review installation documentation.
SEC0006
SEC0031
Message
Details
Action
The fan area is open.
The fan area is open. System performance may be degraded.
Close the fan area. Check system logs.
Message
LCD Message
Details
The chassis is open while the power is on.
Intrusion detected. Check chassis cover.
The chassis is open. System performance may be degraded, and
security may be compromised.
Action
Close the chassis. Check system logs.
119
Error Code
SEC0033
Message Information
Message
LCD Message
Details
The chassis is open while the power is off.
Intrusion detected. Check chassis cover.
The chassis was opened while the power was off. System security
may have been comprised.
Action
Close the chassis and verify hardware inventory. Check system logs.
SEC0040
SEC0041
Message
Details
A critical stop occurred during OS load.
Operating system generated critical stop IPMI event. (Sensor type
code = 20H)
Action
Check video and operating system logs for additional information
Message
BIOS detected an error configuring the Intel Trusted Execution
Technology (TXT).
LCD Message
Details
BIOS detected an error configuring TXT. Check system configuration.
TXT initialization failure. System configuration may have changed.
Check system hardware inventory and software configuration.
Action
SEC0042
Message
LCD Message
Details
Processor detected an error while performing an Intel Trusted
Execution Technology (TXT) operation.
CPU detected an error while performing a TXT operation. Check
system configuration.
TXT CPU microcode boot failure. System configuration may have
changed.
Action
Check system hardware inventory and software configuration.
SEC0043
SEC0044
Message
BIOS Authenticated Code Module detected an Intel Trusted
Execution Technology (TXT) error during POST.
LCD Message
Details
BIOS detected a TXT error during POST. Check system configuration.
TXT Post failure. System configuration may have changed.
Check system hardware inventory and software configuration.
Action
Message
SINIT Authenticated Code Module detected an Intel Trusted
Execution Technology (TXT) error at boot.
LCD Message
Details
SINIT detected a TXT error at boot. Check system configuration.
TXT initialization failure. System configuration may have changed.
120
Error Code
SEC0600
Message Information
Action
Check system hardware inventory and software configuration.
Message
Details
Action
A secure mode violation detected.
This may apply to a physical or remote access attempt.
Check system logs for intrusion attempts, and ensure strong
password policies.
SEC0602
SEC0604
SEC0606
SEC0608
SEC0610
SEL0002
Message
Details
Action
User password violation detected.
This may apply to a physical or remote access attempt.
Check system logs for intrusion attempts, and ensure strong
password policies.
Message
Details
Action
A setup password violation detected.
This may apply to a physical or remote access attempt.
Check system logs for intrusion attempts, and ensure strong
password policies.
Message
Details
Action
The network boot password violation detected.
This may apply to a physical or remote access attempt.
Check system logs for intrusion attempts, and ensure strong
password policies.
Message
Details
Action
A password violation detected.
This may apply to a physical or remote access attempt.
Check system logs for intrusion attempts, and ensure strong
password policies.
Message
Details
Action
An Out-of-band password violation detected.
This may apply to a remote access attempt.
Check system logs for intrusion attempts, and ensure strong
password policies.
Message
Details
Logging is disabled.
This message is displayed when event logging of a specific type is
disabled by the user.
121
Error Code
SEL0006
Message Information
Action
If unintended, re-enable logging.
All event logging is disabled.
Message
Details
This message is displayed when all event logging has been disabled
by the user.
Action
If unintended, re-enable logging.
SEL0008
Message
Details
Log is full.
When the event log is full, additional events are not written to the log.
Older events may be overwritten and lost. This message may also
appear if the user disabled event logging.
Action
Backup and clear log.
SEL0010
SEL0012
Message
Details
Log is almost full.
When the event log is full, additional events are not written to the log.
Older events may be overwritten and lost.
Action
Backup and clear log at the next maintained time.
Message
Details
Could not create or initialize the system event log.
If the system event log fails to initialize, platform status and failure
events are not captured. Some management software do not report
platform exceptions.
Action
Reboot the management controller or iDRAC. Cycle system input
power. If problem persists call support.
SEL1204
Message
LCD Message
Details
An unknown system hardware failure detected.
Unknown system hardware failure.
If the system event log failed to initialize platform status and failure
events are not captured. Some management software will not report
platform exceptions.
Action
Re-configure system to minimum supported configuration. If issues
persists, contact support.
SEL1209
Message
Details
The platform event filter action failed.
System policies or permissions may prevent the action from
executing. If configured, the system does not execute the action on
122
Error Code
SEL1211
Message Information
Action
a platform event (such as power down, cycle, interrupt, and send
alert).
Review platform event configuration.
Message
Details
The time-stamp clock could not be synchronized.
The time stamp on system event log events may not correlate to the
system time.
Action
Cycle system input power. If problem persists, contact support.
SEL1300
Message
Details
No bootable media found.
System setup displays the system boot order. The local video screen
may also show additional information. (IPMI sensor type code 1eh -
offset 00h).
Action
Check system boot settings. Check if mass storage controller
configuration settings are applicable.
SEL1302
Message
Details
Non-bootable diskette detected.
The disk in the drive is not formatted correctly or does not contain the
necessary operating system files.
Action
Replace diskette with a bootable disk.
SEL1304
SEL1306
Message
Details
Action
The PXE server not found.
PXE is one way to boot a system from the network.
Check the network and PXE server configuration.
Message
Details
Invalid boot sector found.
The disk in the drive is not formatted correctly or does not contain the
necessary operating system files.
Action
Replace diskette with a bootable disk.
SEL1308
SEL1501
Message
Details
A time-out occurred while waiting for user to select a boot source.
The system has failed to boot to an operating system and needs the
user to select a boot source.
Action
Select boot source within the time allowed.
Message
Chassis management controller (CMC) redundancy is lost.
123
Error Code
SEL1502
Message Information
Details
An action or failure has taken place that breaks CMC redundancy.
Action
Check the CMC network cables and network connections. Check that
CMC firmware versions match.
Message
Details
Action
Chassis management controller (CMC) redundancy is degraded.
An action or failure has taken place that breaks CMC redundancy.
Check the CMC network cables and network connections. Check that
CMC firmware versions match.
SEL1504
SEL1506
SEL1508
SEL1510
SEL9900
Message
The chassis management controller (CMC) is not redundant.
Insufficient resources to maintain normal operations.
Details
Action
There is not enough available power for two CMC's to operate.
Check the overall power consumption and power status.
Message
Details
Lost communications with Chassis Group Member <number>.
The primary CMC has lost communication with the indicated member
CMC.
Action
Check the network cable and network connections.
Message
Details
Member <number> could not join the Chassis Group.
The indicated member CMC is a leader of a different CMC stacking
group.
Action
Check if member CMC is a leader of a different chassis group.
Message
An authentication error detected for Chassis Group Member
<number>.
Details
Action
Group master CMC could not log into the group member CMC.
Check the login credentials of CMC.
Message
Details
An unsupported event occurred.
The current software version cannot decode this event. You may
need to review this event using a tool which displays raw data such
as Ipmitool with the -vvv option or Racadm with the -E option.
Action
Upgrade the management software.
124
Error Code
SWC4004
Message Information
Message
A firmware or software incompatibility detected between iDRAC in
slot <number> and CMC.
Details
Action
FlexAddress is not implemented in one of the versions of firmware.
Check the firmware versions of iDRAC and CMC. Update with the
latest version.
SWC4006
SWC4008
Message
A firmware or software incompatibility detected between system
BIOS in slot <number> and CMC.
Details
Action
FlexAddress is not implemented in one of the versions of firmware.
Check the firmware versions of BIOS and CMC. Update with the latest
version.
Message
Details
Action
A firmware or software incompatibility detected between CMC 1 and
CMC 2.
FlexAddress is not implemented in one of the versions of firmware.
Please update the firmware.
Check firmware versions. Update CMC 1 and CMC 2 firmware to
match.
SWC5001
TMP0100
Message
Action
<name> upgrade failed.
Reboot the system and attempt the upgrade again.
Message
The system board <name> temperature is less than the lower
warning threshold.
LCD Message
Details
System board <name> temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
TMP0101
TMP0102
Message
The system board <name> temperature is less than the lower critical
threshold.
LCD Message
Details
System board <name> temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The system board <name> temperature is greater than the upper
warning threshold
125
Error Code
Message Information
LCD Message
Details
System board <name> temperature is outside of range.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
The system board <name> temperature is outside of the optimum
range. Check the fans.
TMP0103
Message
The system board <name> temperature is greater than the upper
critical threshold.
LCD Message
Details
System board <name> temperature is outside of range.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
The system board <name> temperature is outside of the optimum
range. Check the fans.
TMP0104
TMP0106
TMP0107
TMP0108
Message
LCD Message
Details
The system board <name> temperature is outside of range.
System board <name> temperature is outside of range.
Ambient air temperature is too warm or cool.
Action
The system board <name> temperature is outside of the optimum
range. Check Fans.
Message
The memory module <number> temperature is less than the lower
warning threshold.
LCD Message
Details
Memory module <number> temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The memory module <number> temperature is less than the lower
critical threshold.
LCD Message
Details
Memory module <number> temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The memory module <number> temperature is greater than the upper
warning threshold.
LCD Message
Memory module <number> temperature is outside of range. Check
Fans.
126
Error Code
TMP0109
Message Information
Details
Ambient air temperature is too warm or one or more fans may have
failed.
Action
The system board <name> temperature is outside of the optimum
range. Check Fans.
Message
LCD Message
Details
The memory module <number> temperature is greater than the upper
critical threshold.
Memory module <number> temperature is outside of range. Check
Fans.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
The system board <name> temperature is outside of the optimum
range. Check Fans.
TMP0110
Message
The memory module <number> temperature is outside of range.
LCD Message
Memory module <number> temperature is outside of range. Check
Fans.
Details
Action
Ambient air temperature is too warm or cool.
Check the system operating environment.
TMP0112
TMP0113
TMP0114
Message
LCD Message
Details
The <name> temperature is less than the lower warning threshold.
The <name> temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
LCD Message
Details
The <name> temperature is less than the lower critical threshold.
The <name> temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The <name> temperature is greater than the upper warning
threshold.
LCD Message
Details
The <name> temperature is outside of range. Check Fans
Ambient air temperature is too warm or one or more fans may have
failed.
127
Error Code
TMP0115
Message Information
Action
Check the system operating environment and review event log for fan
failures.
Message
LCD Message
Details
The <name> temperature is greater than the upper critical threshold.
The <name> temperature is outside of range. Check Fans
Ambient air temperature is too warm or one or more fans may have
failed.
Action
Check the system operating environment and review event log for fan
failures.
TMP0116
TMP0118
Message
LCD Message
Action
The <name> temperature is outside of range.
The <name> temperature is outside of range. Check Fans
Check the system operating environment and review event log for fan
failures.
Message
The system inlet temperature is less than the lower warning
threshold.
LCD Message
Details
System inlet temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
TMP0119
TMP0120
Message
LCD Message
Details
The system inlet temperature is less than the lower critical threshold.
System inlet temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
Message
The system inlet temperature is greater than the upper warning
threshold.
LCD Message
Details
System inlet temperature is outside of range.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
Check the system operating environment and review event log for fan
failures.
TMP0121
Message
The system inlet temperature is greater than the upper critical
threshold.
128
Error Code
Message Information
LCD Message
Details
System inlet <name> temperature is outside of range. Check Fans.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
Check the system operating environment and review event log for fan
failures.
TMP0122
Message
LCD Message
Details
The system inlet temperature is outside of range.
System inlet <name> temperature is outside of range. Check Fans.
Ambient air temperature is too warm or cool.
Action
Check the system operating environment and review event log for fan
failures.
TMP0100
TMP0104
Message
Details
Action
Disk drive bay temperature is less than the lower warning threshold.
Ambient air temperature is too cool.
Check the system operating environment.
Message
LCD Message
Details
Disk drive bay temperature is less than the lower critical threshold.
Disk drive bay temperature is outside of range. Check Fans.
Ambient air temperature is too cool.
Action
Check the system operating environment.
TMP0126
Message
Disk drive bay temperature is greater than the upper warning
threshold.
LCD Message
Details
Disk drive bay temperature is outside of range. Check Fans.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
Check the system operating environment and review event log for fan
failures.
TMP0128
Message
LCD Message
Details
Disk drive bay temperature is outside of the allowable range.
Disk drive bay temperature is outside of range. Check Fans.
Ambient air temperature is too warm or cool.
Action
Check the system operating environment and review event log for fan
failures.
129
Error Code
TMP0130
Message Information
Message
The control panel temperature is less than the lower warning
threshold.
LCD Message
Details
Control panel temperature is outside of range.
Ambient air temperature is too cool.
Action
Check the system operating environment.
TMP0132
Message
The control panel temperature is greater than the upper warning
threshold.
LCD Message
Details
Control panel temperature is outside of range.
Ambient air temperature is too warm or one or more fans may have
failed.
Action
Check the system operating environment and review event log for fan
failures.
TMP0134
Message
LCD Message
Details
The control panel temperature is outside of the allowable range.
Control panel temperature is outside of range.
Ambient air temperature is too warm or cool.
Action
Check the system operating environment and review event log for fan
failures.
VLT0100
Message
Processor module <name> voltage is less than the lower warning
threshold.
LCD Message
Details
Processor module <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
VLT0101
Message
Processor module <name> voltage is less than the lower critical
threshold.
LCD Message
Processor module <name> voltage is outside of range.
130
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
VLT0102
Message
Processor module <name> voltage is greater than the upper warning
threshold.
LCD Message
Details
Processor module <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
VLT0103
Message
Processor module <name> voltage is greater than the upper critical
threshold.
LCD Message
Details
Processor module <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
VLT0104
Message
Processor module <name> voltage is outside of the allowable range.
Processor module <name> voltage is outside of range.
LCD Message
131
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
VLT0200
Message
The system board <name> voltage is less than the lower critical
threshold.
LCD Message
Details
System board voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
VLT0201
Message
The system board <name> voltage is less than the lower warning
threshold.
LCD Message
Details
System board voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0202
Message
The system board <name> voltage is greater than the upper warning
threshold.
LCD Message
System board voltage is outside of range.
132
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0203
Message
The system board <name> voltage is greater than the upper critical
threshold.
LCD Message
Details
System board voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0204
Message
LCD Message
Details
The system board <name> voltage is outside of the allowable range.
System board voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0206
Message
The memory module <number> <name> voltage is less than the lower
warning threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
133
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0207
Message
The memory module <number> <name> voltage is less than the lower
critical threshold.
LCD Message
Details
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0208
Message
The memory module <number> <name> voltage is greater than the
upper warning threshold.
LCD Message
Details
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0209
Message
The memory module <number> <name> voltage is greater than the
upper critical threshold.
LCD Message
Memory module <number> <name> voltage is outside of range.
134
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0210
Message
LCD Message
Details
The memory module <number> <name> voltage is outside of range.
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0212
Message
The disk drive bay <name> voltage is less than the lower warning
threshold.
LCD Message
Details
The disk drive bay <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0213
Message
The disk drive bay <name> voltage is less than the lower critical
threshold.
LCD Message
The disk drive bay <name> voltage is outside of range.
135
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0214
Message
The disk drive bay <name> voltage is greater than the upper critical
threshold.
LCD Message
Details
The disk drive bay <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0215
Message
The disk drive bay <name> voltage is greater than the upper critical
threshold.
LCD Message
Details
The disk drive bay <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0216
Message
The <name> voltage is outside of range.
The <name> voltage is outside of range.
LCD Message
136
Error Code
Message Information
Details
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0218
Message
LCD Message
Details
The <name> voltage is less than the lower warning threshold.
The <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0219
Message
LCD Message
Details
The <name> voltage is less than the lower critical threshold.
The <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0220
Message
LCD Message
Details
The <name> voltage is greater than the upper warning threshold.
The <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
137
Error Code
Message Information
Action
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0221
Message
LCD Message
Details
The <name> voltage is greater than the upper critical threshold.
The <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0222
Message
LCD Message
Details
The <name> voltage is outside of range.
The <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0224
Message
The memory module <name> voltage is less than the lower warning
threshold.
LCD Message
Details
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
138
Error Code
Message Information
Action
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0225
Message
The memory module <name> voltage is less than the lower critical
threshold.
LCD Message
Details
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0226
Message
The memory module <name> voltage is greater than the upper
warning threshold.
LCD Message
Details
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0227
Message
The memory module <name> voltage is greater than the upper critical
threshold.
LCD Message
Details
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
139
Error Code
Message Information
Action
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0228
Message
LCD Message
Details
The memory module <name> voltage is outside of range.
Memory module <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
VLT0230
Message
Details
The mezzanine card <number> <name> voltage is less than the lower
warning threshold.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
VLT0231
Message
Details
The mezzanine card <number> <name> voltage is less than the lower
critical threshold.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
140
Error Code
VLT0232
Message Information
2. Re-seat the mezzanine card.
Message
Details
The mezzanine card <number> <name> voltage is greater than the
upper warning threshold.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
VLT0233
Message
Details
The mezzanine card <number> <name> voltage is greater than the
upper critical threshold.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
VLT0234
Message
Details
The mezzanine card <number> <name> voltage is outside of range.
System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the mezzanine card.
141
Warning Messages
A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning
messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more information,
see the documentation that accompanied the operating system or application.
Diagnostic Messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See Running The
Embedded System Diagnostics for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert messages include information, status,
warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems
management software documentation.
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9
Getting Help
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer
service issues:
1. Visit dell.com/support
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
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