GE 25880 User Manual

25880  
5.8GHz Speakerphone and  
Answering System with Dual Cordless  
Handsets and Call Waiting Caller ID  
User’s Guide  
INTERFERENCE INFORMATION  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
This device may not cause harmful interference; and (2) This device must accept any interference received,  
including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However, there is  
no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”  
the interference).  
Reorient or relocate and increase the separation between the telecommunications equipment and  
receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit different from that to which  
the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/  
television technician for additional suggestions. Also, the Federal Communications Commission has  
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems. This booklet  
is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock  
number 004-000-00345-4 when ordering copies.  
LICENSING  
Licensed under US Patent 6,427,009.  
HEARING AID COMPATIBILITY (HAC)  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
US NUMBER IS LOCATED ON THE CABINET BOTTOM  
REN NUMBER IS LOCATED ON THE CABINET BOTTOM  
CAUTION:  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING  
CAUTION: TO REDUCE THE  
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO  
HEAD WITHIN THE NOT REMOVE COVER (OR  
WARNING:TO  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
BACK). NO USER  
PREVENT FIRE OR  
ELECTRICAL SHOCK  
HAZARD, DO NOT  
EXPOSETHIS  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE  
THE PRODUCT.  
SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO  
QUALIFIED SERVICE  
PERSONNEL.  
INSTRUCTIONS  
ACCOMPANYING  
THE PRODUCT.  
PRODUCT TO RAIN  
OR MOISTURE.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
3
TABLE OF CONTENTS  
EQUIPMENT APPROVAL INFORMATION ....... 2  
INTERFERENCE INFORMATION ................... 3  
LICENSING ........................................... 3  
HEARING AID COMPATIBILITY (HAC) ....... 3  
TABLE OF CONTENTS............................. 4  
INTRODUCTION ..................................... 6  
HANDSET AND CHARGE CRADLE LAYOUT .. 8  
BASE LAYOUT ...................................... 8  
BEFORE YOU BEGIN .............................. 9  
PARTS CHECKLIST ............................. 9  
TELEPHONE JACK REQUIREMENTS ........ 9  
IMPORTANT INSTALLATION INFORMATION ... 9  
IMPORTANT INSTALLATION GUIDELINES 10  
INSTALLING THE HANDSET BATTERY ....... 10  
INSTALLING THE PHONE ....................... 11  
CONNECTING THE AC (ELECTRICAL)  
POWER .......................................... 11  
CONNECTING THE TELEPHONE LINE .... 11  
CONNECTING THE CORDED HANDSET .. 12  
WALL MOUNTING THE BASE............. 12  
TELEPHONE SET UP ............................ 12  
LANGUAGE .................................... 13  
DISPLAY CONTRAST ......................... 13  
RINGS TO ANSWER ......................... 14  
SECURITY CODE .............................. 14  
RINGER LEVEL ................................ 15  
RINGER TONE ................................. 15  
SETTING DAY/TIME ......................... 15  
LOCAL AREA CODE ......................... 16  
REGISTRATION (LINK CORDLESS  
MAKING A CALL ............................. 18  
CORDLESS HANDSET .................... 18  
CORDED HANDSET ....................... 18  
SPEAKERPHONE ........................... 18  
MANUAL CHANNEL SELECTION.......... 18  
CALL TIMER ................................... 19  
AUTO STANDBY .............................. 19  
RINGER VOLUME CONTROL ............... 19  
HANDSET ................................... 19  
BASE UNIT ................................ 19  
FLASH ........................................... 19  
CALL TRANSFER.............................. 19  
TRANSFERRING CALL FROM BASE TO  
CORDLESS HANDSET ....................... 19  
TRANSFERRING CALL FROM CORDLESS  
HANDSET TO ANOTHER CORDLESS  
HANDSET/BASE........................... 20  
LAST NUMBER REDIAL ..................... 20  
BASE SPEAKERPHONE .................. 20  
CORDED HANDSET ....................... 21  
CORDLESS HANDSET .................... 21  
HOLD ............................................ 21  
PAGING THE CORDLESS HANDSET ...... 21  
MUTE ........................................... 22  
VOLUME ........................................ 22  
SPEAKERPHONE ........................... 22  
CORDED HANDSET ....................... 22  
CORDLESS HANDSET .................... 22  
ANSWERING SYSTEM ................... 22  
SPEAKERPHONE OPERATION .............. 23  
RECEIVING A CALL WITH  
HANDSET) ..................................... 16  
DEFAULT SETTING ........................... 17  
BASIC OPERATION .............................. 17  
ANSWERING A CALL ........................ 17  
CORDLESS HANDSET .................... 17  
CORDED HANDSET ....................... 17  
BASE SPEAKERPHONE .................. 18  
SPEAKERPHONE ........................... 23  
MAKING A CALL WITH  
SPEAKERPHONE ........................... 23  
SWITCHING BETWEEN SPEAKERPHONE  
AND HANDSET ............................ 24  
INTERCOM OPERATION ..................... 24  
4
MAKING AN INTERCOM CALL ......... 24  
ANSWERING AN INTERCOM CALL .... 24  
RECEIVING AN INCOMING TELEPHONE  
CALL DURING AN INTERCOM CALL . 25  
USING INTERCOM WITH A TELEPHONE  
CALL ......................................... 25  
TWO-WAY INTERCOM CALLS . 25  
ANSWERING SYSTEM OPERATION .......... 35  
RECORDING THE OUTGOING  
ANNOUNCEMENT ............................ 35  
REVIEWING ANNOUNCEMENT ......... 35  
LEAVING MESSAGE ......................... 35  
SCREENING CALLS FROM THE BASE .... 36  
MESSAGE PLAYBACK FROM BASE UNIT36  
MEMORY FULL ............................... 36  
ERASING MESSAGES ....................... 36  
LEAVING A MEMO ........................... 37  
REMOTE ACCESS ................................ 37  
USING THE HANDSET ....................... 38  
ANSWERING SYSTEM INDICATOR ........ 38  
SCREENING CALLS FROM THE HANDSET38  
MEMORY FULL ............................... 39  
ACCESSING THE ANSWERING SYSTEM  
CONFERENCE THE EXTERNAL  
CALLER WITH CORDLESS HANDSET  
AND BASE ........................... 25  
MEMORY........................................... 26  
STORING A NAME AND NUMBER IN  
MEMORY ....................................... 26  
STORING A REDIAL NUMBER ............. 27  
INSERTING A PAUSE IN THE DIALING  
SEQUENCE ..................................... 27  
REVIEWING, CHANGING OR DELETING  
STORED NAMES/NUMBERS ............... 27  
DIALING A STORED NUMBER ............. 28  
CHAIN DIALING FROM MEMORY ......... 29  
CALLER ID (CID) ............................... 30  
RECEIVING AND STORING CID RECORDS30  
REVIEWING CALL RECORDS ............... 30  
TRANSFERRING CID RECORDS TO  
MEMORY ....................................... 31  
DIALING A CALLER ID NUMBER ......... 32  
DELETING THE CURRENT CALLER ID  
RECORD ........................................ 33  
DELETING ALL CALLER ID RECORDS .. 33  
CALLER ID ERRORS ......................... 34  
CALL WAITING CALLER ID ............... 34  
ANSWERING SYSTEM SET UP .............. 34  
VOICE INSTRUCTIONS ....................... 34  
FROM ANOTHER LOCATION ................ 39  
CHANGING THE SECURITY CODE ........ 40  
CHANGING THE BATTERY ...................... 40  
BATTERY SAFETY PRECAUTIONS ........ 40  
HEADSET AND BELT CLIP OPERATION ..... 41  
CONNECTING AN OPTIONAL HEADSET TO  
THE HANDSET ................................. 41  
CONNECTING THE BELT CLIP ............. 41  
DISPLAY MESSAGES ............................ 41  
HANDSET SOUND SIGNALS .................. 43  
TROUBLESHOOTING GUIDE ................... 43  
GENERAL PRODUCT CARE .................... 46  
CAUSES OF POOR RECEPTION ............... 46  
INDEX ............................................... 47  
SERVICE ............................................ 49  
ACCESSORY INFORMATION .................... 49  
LIMITED WARRANTY ............................ 50  
5
INTRODUCTION  
CAUTION: When using telephone equipment, there are basic safety  
instructions that should always be followed. Refer to the IMPORTANT  
SAFETY INSTRUCTIONS provided with this product and save them for  
future reference.  
Congratulations on purchasing this GE telephone/answering system.  
This system operates in the 5.8GHz/900MHz frequency range, and is  
unique to conventional cordless telephones. When the base is  
connected to electrical power and a telephone line, it can support a  
cordless handset. And you can place the fully featured cordless handset  
anywhere electrical power is available.  
Features:  
5.8GHz Technology  
Speakerphone  
Call Waiting and Caller ID Compatible  
Tone/Pulse Dialing  
Call Transfer  
This telephone has been designed to be simple to use, however, you can  
reach its full potential more quickly by taking a few minutes to read this  
instruction book. This telephone is a multifunction product for use with Call  
Waiting and Caller ID services available from your local telephone company.  
Your Caller ID Call Waiting phone allows you to:  
View the name and telephone number of a caller while you are on the  
phone (Call Waiting Caller ID).  
Identify callers before you answer the phone.  
View the time and date of each incoming call.  
Record up to 40 Caller ID messages sequentially in each handset and  
the base.  
6
Know who called while you are on the other line or when you were away.  
Screen unwanted calls, eliminate harassment from annoying calls, or to  
get prepared before answering a call.  
IMPORTANT: In order to use all of the features of this telephone, you must  
subscribe to two separate services available from your local telephone  
company: the standard Name/Number Caller ID Service to know who is  
calling when the phone rings and Caller ID with Call Waiting Service to know  
who is calling while you are on the phone.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause or receive interference with TVs, microwave ovens, and VCRs.  
To minimize or prevent such interference, the base of the cordless telephone  
should not be placed near or on top of a TV, microwave ovens, or VCR. If such  
interference continues, move the cordless telephone farther away from these  
appliances. Certain other communications devices may also use the 5.8GHz/  
900MHz frequency for communication, and, if not properly set, these devices  
may interfere with each other and/or your new telephone. If you are  
concerned with interference, please refer to the User’s Guide for these devices  
on how to properly set channels to avoid interference. Typical devices that may  
use the 5.8GHz/900MHz frequency for communication include wireless  
audio/video senders, wireless computer networks, multi-handset cordless  
telephone systems, and some long-range cordless telephone systems.  
7
HANDSET AND CHARGE CRADLE LAYOUT  
Display  
caller ID/vol -/+  
(caller ID/volume -  
/+ button)  
talk/end/call back  
(button)  
charge cradle with  
power adaptor  
int/transfer  
(intercom/transfer  
button)  
format/answerer  
(button)  
redial (button)  
flash/prog  
(flash/program  
button)  
del/chan (delete/  
channel button)  
skip (button)  
memory/conference  
(button)  
play/stop (button)  
review (button)  
#pause (button)  
charge indicator  
*exit (button)  
erase (button)  
BASE LAYOUT  
caller ID skip (button)  
format (button)  
mailbox 1/2/3 play/stop  
(button)  
Hook switch  
display  
caller ID rev (button)  
announce (button)  
memo (button)  
delete (button)  
redial (button)  
hs volume (handset  
volume button)  
speaker volume +/-  
(button)  
program/flash  
(button)  
memory/conference  
(button)  
page/intercom  
(button)  
#pause (button)  
*exit (button)  
ans on/off  
(answerer on/off  
button)  
hold (button)  
speaker/call back  
(button)  
mute (button)  
Microphone  
8
BEFORE YOU BEGIN  
PARTS CHECKLIST  
Make sure your package includes the items shown here.  
Base  
Base Handset  
Coiled handset  
cord  
Desktop/Wall  
Mounting pedestal  
AC power  
adaptor  
Dual Cordless handset  
charge cradles  
Dual cordless  
handsets  
Battery  
compartment  
doors  
Belt clips  
Telephone  
line cord  
Handset  
batteries  
Wall plate  
TELEPHONE JACK REQUIREMENTS  
To use this phone, you need an RJ11C type modular  
telephone jack, which might look like the one pictured  
here, installed in your home. If you don’t have a  
modular jack, call your local phone company to find  
out how to get one installed.  
Modular  
telephone  
line jack  
IMPORTANT INSTALLATION INFORMATION  
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is  
specifically designed for wet locations.  
Never touch non-insulated telephone wires or terminals, unless the  
telephone line has been disconnected at the network interface.  
Use caution when installing or modifying telephone lines.  
Temporarily disconnect any equipment connected to the phone such as  
faxes, other phones, or modems.  
9
IMPORTANT INSTALLATION GUIDELINES  
Install telephone near both a telephone (modular) jack and an electrical  
power outlet.  
Avoid sources of noise, such as a window by a busy street, and electrical  
noise, such as motors, microwave ovens, and fluorescent lighting.  
Avoid heat sources, such as heating air ducts, heating appliances,  
radiators, and direct sunlight.  
Avoid areas of excessive moisture or extremely low temperature.  
Avoid dusty locations.  
Avoid other cordless telephones or personal computers.  
INSTALLING THE HANDSET BATTERY  
NOTE: You must connect the handset battery before use.  
1. Locate battery and battery door which are packaged together inside a  
plastic bag and are separate from the handset.  
2. Locate the battery compartment on the back of the handset.  
3. Plug the battery pack cord into the jack inside the compartment.  
NOTE: It is important to maintain the polarity (black and red wires) to the  
jack inside the compartment. To ensure proper battery installation, the  
connector is keyed and can be inserted only one way.  
BATTERY  
RED WIRE  
PRESS DOWN  
FIRMLY  
BLACK WIRE  
4. Insert the battery pack.  
5. Close the battery compartment by pushing the door up until it snaps  
into place.  
10  
6. Place the handsets in the charging cradles.  
Allow handsets to charge for 16 hours prior to first use. If you don’t  
properly charge the handsets, battery performance is compromised.  
NOTE: If the battery is not properly installed in the handset, or if the battery  
pack is not properly connected to the jack inside the battery compartment.  
"NO BATTERY" shows in the display when the handset is placed in the  
charging cradle.  
INSTALLING THE PHONE  
Choose the best location to install your base and handset charge cradles.  
Your base and handset charge cradles should be placed on a level surface  
such as a desk or table top, or you may mount the base on a wall.  
CONNECTING THE AC (ELECTRICAL) POWER  
1. On the base, plug the power adaptor cord into the power jack on the  
back of the base and the other into an electrical outlet. If desired, store  
the extra power adaptor line cord inside desktop pedestal.  
CAUTION: Use only the ATLINKS USA, Inc. 5-2596 (black) and 5-2625  
(gray color adapter for white unit) power adaptor that came with this  
unit. Using other power supplies may damage the unit.  
2. Plug the handset charge cradle into an electrical outlet.  
NOTE: The charge indicator on the handset charge cradle turns on to  
indicate the handset battery is charging  
CONNECTING THE TELEPHONE LINE  
On the base, plug one end of the straight telephone line cord into the jack on  
the back of the base and the other end into a modular wall telephone jack.  
11  
CONNECTING THE CORDED HANDSET  
1. Connect one end of the coiled handset cord to the jack on the side of  
the base.  
2. Connect the other end of the coiled cord to the jack on the handset, then  
place the handset in the base cradle.  
WALL MOUNTING THE BASE  
The base is packaged with the pedestal attached in desktop mode.To  
mount the base on the wall:  
1. Turn the base over and remove the pedestal.  
2. Rotate the pedestal a half turn, and align it with the bottom of the base.  
3. Attach the pedestal by first inserting the tabs on the pedestal into the  
slots on the bottom of the base, and then push the pedestal down until  
it snaps into place.  
4. Plug the telephone line cord into the jack marked PHONE LINE on the  
back of the base and the other end into a modular phone jack.  
5. Feed the telephone line cord and power adaptor cord through the  
grooves on the pedestal to allow the unit to rest flat against the wall.  
6. Slip the mounting holes on the pedestal over the wall plate posts and  
firmly slide the unit into place. (Wall plate not included.)  
7. Remove the handset hook, turn it upside down, and put it back in the slot.  
You need to do this so the corded handset doesn't fall out of the base.  
8. Place the corded handset in the base cradle.  
NOTE: If desired, gather the extra telephone line and power adaptor cord  
together, fasten with a wire tie.  
TELEPHONE SET UP  
There are twelve programmable menus available: Language, Display Contrast,  
Rings to Answer, Security Code, Ringer Level, RingerTone, Set Day, SetTime,  
Local Area Code, Link Cordless Handset, and Default Setting.  
12  
NOTE: Changing menu settings on the handset will only change the settings  
on the handset, and changing menu settings on the base will only change the  
settings on the base. For example, if you change the language on the handset,  
it will not change language on the base.  
NOTE: You can press program/flash button on base or flash/prog button on  
the handset at any time to go to the next menu item.  
NOTE: To exit the menu without making changes, press the *exit button on  
the base or handset.  
LANGUAGE  
NOTE: This setting may be made with the base or the cordless handset.  
1. Press the program/flash button on base or flash/prog button on handset  
until SET LANGUAGE 1ENG 2FRA 3ESP or 1ENG 2FRA 3ESP shows in the  
display. “1ENG” is the default setting.  
NOTE: ENG stands for ENGLISH. FRA stands for French. ESP stands for SPANISH.  
2. Press 1, 2, or 3 on the cordless handset or base touch-tone pad to enter  
your selection, or press the caller ID (rev or skip) button on the base or  
the caller ID/vol (- or +) button on the cordless handset to scroll to  
your selection.  
3. Press program/flash button on base or flash/prog button on handset  
again to store your selection.You will hear a confirmation tone.  
NOTE: The voice prompt language setting will follow the language setting on  
the base. For example, if the language setting is French, the voice prompt  
language is French.  
DISPLAY CONTRAST  
NOTE: This setting may only be made with the base.  
1. Press the program/flash button until SET CONTRAST shows in the  
display. “1” is the default setting.  
2. Press 1, 2 or 3 on the base touch-tone pad to enter your selection, or use  
the caller ID (rev or skip) button on the base to scroll to your selection.  
3. Press program/flash again to store your selection.You will hear a  
confirmation tone.  
13  
RINGS TO ANSWER  
NOTE: This setting may only be made with the base.  
You may set the number of times you want the phone to ring before the  
answering system answers a call.  
1. Press the program/flash button until RING TO ANSWER shows in the  
display. “5” is the default setting.  
2. Use the caller ID (rev or skip) button to scroll to 3, 5 or TOLL.  
NOTE: TOLL (Toll Saver) can save you the cost of a toll call when accessing  
your messages from another phone. If you have new messages, the unit  
answers after the 3rd ring. If you have no new messages, the unit answers after  
the 5th ring. You can hang up after the 3rd or 4th ring and save the pay  
telephone or long distance charge.  
3. Press program/flash again to store your selection.You will hear a  
confirmation tone.  
SECURITY CODE  
NOTE: This setting may only be made with the base.  
You can access the answering system from any tone dialing telephone in  
another location. The security code is required for remote access, and it  
prevents unauthorized access to your answering system.You may only  
change the security code at the base.  
1. Press the program/flash button until SECURITY CODE shows in  
the display.  
2. Use the touch-tone pad to enter your new 3-digit security code. For  
example, press the 6, 2, and 8 number keys for security code 628. The  
default security code is “123”.  
NOTE: If you make a mistake, use the delete button to backspace and erase the  
wrong digit.  
3. Press program/flash again to store your selection.You will hear a  
confirmation tone.  
14  
RINGER LEVEL  
NOTE: This setting may only be made with the base.  
1. Press the program/flash button until SET RING LEVEL shows in the  
display. “1HI” is the default setting.  
2. Press 1, 2 or 3 on the base touch-tone pad to enter your selection, or  
use the caller ID (rev or skip) button to scroll to your selection.  
3. Press program/flash again to store your selection.You will hear a  
confirmation tone.  
NOTE: If you turn the ringer OFF, RINGER OFF ” shows in the base display.  
RINGER TONE  
NOTE: This setting may be made with the base and the handset.  
You may choose from three different ringer tones.  
1. Press the program/flash button on base or flash/prog button on handset until  
SET RINGERTONE shows on the display. The default ringer tone is “1.  
2. Use the touch-tone pad to select 1, 2, 3 on base or 1, 2, 3 on handset or use  
the caller ID (rev or skip) button on the base unit or caller ID/vol (- or +)  
button on the handset to scroll to your selection. The ringer tone plays for  
few seconds.  
3. Press the program/flash button on base or flash/prog button on handset  
again to store your selection.You will hear a confirmation tone.  
SETTING DAY/TIME  
NOTE: This setting may only be made with the base.  
Time is transmitted automatically by your local phone company as part of  
Caller ID service. If you are subscribed to Caller ID service, the current time is  
set automatically when you receive your first CID call. Otherwise, you can set  
the time manually. The day of week is not set automatically by Caller ID. The  
day of week must be set manually through base.  
1. Press the program/flash button until SET DAY shows in the display.  
“Monday” is the default setting.  
15  
2. Use the caller ID (rev or skip) button to select the current day.  
3. Press program/flash until SETTIME shows on the display. “12:00 AM” is  
the default setting.  
4. Use the touch-tone pad to enter the first digit of the hour, then enter the  
second digit of the hour, the first digit of the minute, and the second  
digit of the minute.  
5. Use the caller ID (rev or skip) button to scroll to AM or PM.  
6. Press program/flash again to store your selection.  
LOCAL AREA CODE  
NOTE: This setting may be made with the base or the cordless handset.  
1. Press the program/flash button until SET AREA CODE - - - or AREA  
CODE - - - shows in the display. “- - -” is the default setting.  
2. Use the cordless handset or base number pad to enter your three digit  
area code.  
3. Press program/flash again to store your selection.  
NOTE: To restore the default setting to “- - -”, press and release delete button on  
base or del/chan button on handset when “SET AREA CODE” or “AREA CODE”  
shows in the display.  
REGISTRATION (LINK CORDLESS HANDSET)  
Registration links the base to a cordless handset. Once a handset is  
registered it can use the bases phone connection. A cordless handset will  
not operate until it is registered to the base. During the registration  
process, keep the handset near the base.  
1. Press the program/flash button on the base until LINK HANDSET ?  
shows in the display. “2NO” is the default setting.  
2. Press the 1 number key or press the caller ID (rev or skip) button on the  
base to scroll to 1YES.  
3. Press program/flash on the base to confirm handset is linked to the  
base. WAITING HANDSET REGISTRATION shows in the display.  
16  
4. Press the flash/prog button on the handset until LINK BASE? shows in  
the display. “NO” is the default setting.  
5. Press caller ID/vol (- or +) button on the handset to scroll to YES.  
6. Press flash/prog on the handset again to confirm.You will hear a long  
confirmation tone when the handset is successfully linked to the base.  
DEFAULT SETTING  
NOTE: This setting may be made with the base or the cordless handset.  
1. Press the program/flash button on base or flash/prog button on handset  
until DEFAULT SETTING or DEFAULT shows in the display. “NO” is the  
default setting.  
2. Use the touch-tone pad to select 1YES or 2NO, or press the caller ID (rev  
or skip) button on the base or caller ID/vol (- or +) button on the handset  
to scroll to YES or NO.  
NOTE: If you choose “YES ” all settings in the programmable menu return to  
factory defaults except day and time.  
3. Press the program/flash button on base or flash/prog button on handset  
again to store your selection.  
BASIC OPERATION  
ANSWERING A CALL  
Check the display to see who is calling.  
NOTE: You can only use one handset at a time. "UNAVAILABLE" will be  
displayed if other handset is in use.  
CORDLESS HANDSET  
1. Press the talk/end/call back button on the handset.  
2. When finished, press talk/end/call back or place the handset in charging  
cradle to hang up.  
CORDED HANDSET  
1. Lift the handset.  
17  
2. When finished, put the handset back on the cradle to hang up.  
BASE SPEAKERPHONE  
1. Press the speaker/call back button.  
2. When finished, press speaker/call back to hang up.  
NOTE: For more information, refer to Speakerphone Operation section of  
this manual.  
MAKING A CALL  
CORDLESS HANDSET  
1. Press the talk/end/call back button. Wait for a dial tone, then dial the  
desired number.  
-Or-  
2. Dial the number and then press the talk/end/call back button.  
3. When finished, press talk/end/call back or place the handset in charging  
cradle to hang up.  
CORDED HANDSET  
1. Lift the handset and wait for a dial tone. Dial the desired number.  
-Or-  
2. Dial the number, then lift the handset.  
3. When finished, put the handset back on the cradle to hang up.  
SPEAKERPHONE  
1. Press the speaker/call back button. Wait for a dial tone, then dial the  
desired number.  
2. Or, dial the number and then press the speaker/call back button.  
3. When finished, press speaker/call back to hang up.  
MANUAL CHANNEL SELECTION  
While talking, you might need to manually change the channel in order to  
reduce static caused by baby monitors, garage door openers, or other  
cordless phones. Press and release the del/chan button on the cordless  
handset to advance to the next clear channel.  
18  
CALL TIMER  
After you press talk/end/call back on the cordless handset (or lift the corded  
handset, or press the speaker/call back button on the base), the built-in call  
timer shows in the display and begins counting the length of time of the call.  
AUTO STANDBY  
Placing the cordless handset in the charge cradle while the handset is off  
the hook (or during a call) automatically hangs up the handset.  
RINGER VOLUME CONTROL  
HANDSET  
Use the two-position switch on the cordless handset to turn the ringer off  
or on.  
The ringer switch must be in the ON position for the cordless handset to  
ring when incoming calls are received.  
BASE UNIT  
The base ringer volume is set through the programming menu. Refer to  
Telephone Set Up for more information.  
FLASH  
Use the the program/flash button on base or flash/prog button on handset  
to activate custom calling services such as call waiting or call transfer,  
which are available through your local phone company.  
TIP: Don’t use the talk/end/call back (handset) or speaker/call back (on base)  
button to activate custom calling service such as call waiting, or you’ll hang up  
the phone.  
CALL TRANSFER  
TRANSFERRING CALL FROM BASE TO CORDLESS HANDSET  
During an external call, you may transfer the external call from base to handset.  
NOTE: To cancel the call transfer, you may press *exit button or page/intercom  
button on base.  
19  
1. Press the page/intercom button to put the line on hold. PAGING  
HANDSET LINE ON HOLD shows in the display.  
2. Press the speaker/call back button or put back corded handset to cradle to  
transfer the call. TRANSFERRING LINE ON HOLD shows in the display.  
3. Press the talk/end/call back button or int/transfer button on handset to  
answer the call.  
TRANSFERRING CALL FROM CORDLESS HANDSET TO ANOTHER CORDLESS  
HANDSET/BASE  
During an external call, you may transfer the external call to another handset  
or base.  
NOTE: To cancel the call transfer, you may press *exit button or transfer  
button on the originating handset.  
1. Press the int/transfer button on originating handset to put the line on  
hold. PAGING LINE ON HOLD shows in the display.  
2. Press the talk/end/call back button to transfer the call. TRANSFERRING  
shows in the display.  
3. Press the talk/end/call back button or in/transfer button on handset or  
speaker/call back button on base or lift up the corded handset to answer  
the call.  
NOTE: If there is no answer within 2 minutes after transferring the call, then  
both handsets will be rung back (call back). If neither handset answers within  
30 seconds, then the external call will be automatically dropped.  
LAST NUMBER REDIAL  
To quickly redial the last number you dialed:  
BASE SPEAKERPHONE  
1. Press the speaker/call back button.  
2. Press the redial button.  
-Or-  
3. Press the redial button first, then press the speaker/call back button.  
20  
If you get a busy signal, and want to keep dialing the number, press the  
redial button to quickly redial the number again.  
CORDED HANDSET  
1. Lift the corded handset.  
2. Press the redial button.  
- Or -  
3. Presss the redial button first, then lift the corded handset.  
If you get a busy signal, and want to keep dialing the number, press the  
redial button to quickly redial the number.  
CORDLESS HANDSET  
1. Press talk/end/call back button.  
2. Press the redial button.  
- Or -  
3. Press the redial button then press the talk/end/call back button.  
If you get a busy signal, and want to keep dialing the number, press the  
redial button to quickly redial the number again.  
HOLD  
Press the hold button on the base to put a call on hold. The hold indicator  
light turns on.  
To take a call off hold, press the hold button again, and the hold indicator  
light turns off.  
To switch a call on hold from the base to the cordless handset, press  
talk/end/call back on the cordless handset.  
If you continue the call on a separate extension phone, your phone releases  
the line to the extension phone, and the hold indicator light turns off.  
PAGING THE CORDLESS HANDSET  
This feature helps you locate a misplaced handset.  
21  
Press and release the page/intercom button on the base. The display shows  
PAGING HANDSET.The cordless handset beeps continuously and displays  
PAGING FRM BASE for about two minutes or until you press talk/end/call back  
on the cordless handset or press page/intercom on the base.  
NOTE: You may still page the cordless handset even if the ringer is turned off.  
MUTE  
To have a private, off-line conversation, use the mute feature.The party on  
the other end of the line cannot hear you, but you can still hear them.  
1. Press the mute button on the base. The mute indicator turns on and  
MUTE ON shows in the display.  
2. Press mute again to cancel and return to your phone conversation.  
VOLUME  
SPEAKERPHONE  
Adjust the base unit speaker volume by pressing the speaker volume +  
and - buttons. There are eight volume levels, and each press of the volume  
button adjusts the speaker volume by one level. When you reach the  
maximum or minimum volume level, the phone beeps twice.  
CORDED HANDSET  
Adjust the corded handset volume by pressing the hs volume button on  
the base. There are four volume levels, and each press of the hs volume  
button adjusts the receiver volume by one level.  
CORDLESS HANDSET  
Adjust the receiver volume by pressing the caller ID/vol (- or +) button.  
There are four volume levels, and each press of the caller ID/vol (- or +)  
button adjusts the receiver volume by one level. When the maximum or  
minimum volume level is reached, the phone beeps twice.  
ANSWERING SYSTEM  
Adjust the speaker volume by pressing the speaker volume + and - buttons  
on the base.  
22  
SPEAKERPHONE OPERATION  
For best speakerphone performance, avoid the following:  
Areas with high background noise. (The microphone might pick up  
these sounds.)  
Surfaces affected by vibration.  
Recessed areas such as in a corner, under a cupboard, or next to a  
cabinet, which can generate an echo effect.  
Note the following guidelines when using the speakerphone.  
Stay reasonably close to the phone so that you can be clearly heard by  
the person to whom you are speaking.  
The SPEAKER indicator is on when the speakerphone is in use.  
RECEIVING A CALL WITH SPEAKERPHONE  
1. When the phone rings, press and release the speaker/call back button  
on the base, and speak normally, at a minimum distance of 8-9 inches,  
into the built-in microphone.  
2. Adjust speakerphone volume by pressing the speaker volume + and -  
buttons on the base.  
3. To end the call, press the speaker/call back button again.  
MAKING A CALL WITH SPEAKERPHONE  
1. Press and release the speaker/call back button on the base, and wait for  
a dial tone.  
2. Dial the number (using a memory dial number, if desired.)The number  
shows in the display.  
-Or-  
Dial the number and then press the speaker/call back button.  
3. When the party answers, adjust speakerphone volume by pressing the  
speaker volume + and - buttons.  
4. To end the call, press the speaker/call back button again.  
23  
SWITCHING BETWEEN SPEAKERPHONE AND HANDSET  
You can switch between speakerphone and handset after dialing a number,  
or any time during a conversation.  
Speaker to Cordless/Corded Handset — Press talk/end/call back on handset,  
and then press speaker/call back on the base. Or lift the corded handset when  
using speaker phone. Speak into the cordless/corded handset.  
Corded/Cordless Handset to Speaker — Press speaker/call back, then  
hang up the handset. Speak into the Speakerphone.  
INTERCOM OPERATION  
A two-way intercom is possible between the base and cordless handset  
without tying up the telephone line and since the telephone line is not  
used, you can still receive incoming calls.  
NOTE: There is no conference and intercom features between handsets.  
MAKING AN INTERCOM CALL  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the page/intercom button (on base) or int/transfer button (on  
handset). A paging tone sounds at the base and cordless handset.  
3. When finished, press the page/intercom button on base or int/transfer  
button on cordless handset.  
NOTE: To cancel the intercom call, press page/intercom on base or int/  
transfer button on cordless handset.  
ANSWERING AN INTERCOM CALL  
1. Press the talk/end/call back button or int/transfer button on cordless  
handset, or speaker/call back button or page/intercom on base.  
2. When finished, press the page/intercom button or speaker/call back  
button on base or talk/end/call back button or int/transfer button on  
cordless handset.  
24  
RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM CALL  
During an intercom call, if you receive a telephone call, both intercom  
users are alerted as follows:  
Cordless Handset - Receives a ringing tone.To take the call, press talk/end/  
call back. (The intercom connection is discontinued.)  
Base - Speakerphone rings.To take the call, press the speaker/call back  
button or lift the corded handset.  
USING INTERCOM WITH A TELEPHONE CALL  
During a telephone call, you can use the intercom/paging function to page  
cordless handset and set up a private (2-way) intercom conversation with  
another user while the telephone call is placed on hold. Or, you can create  
a 3-way conversation between the telephone caller, the base, and the  
cordless handset.  
TWO-WAY INTERCOM CALLS  
1. To make an intercom call press the page/intercom button on base or int/  
transfer button on cordless handset.  
The external caller is placed on hold and both intercom users may  
speak privately.  
2. To answer the intercom page, press the speaker/call back button on base  
or talk/end/call back button on cordless handset. When finished press the  
page/intercom button on base or int/transfer button on cordless handset to  
retrieve the external caller.  
CONFERENCE THE EXTERNAL CALLER WITH CORDLESS HANDSET AND BASE  
1. Press the page/intercom button on base or int/transfer button on  
cordless handset.  
The external caller is placed on hold, and a paging tone sounds at the  
base and cordless handset. PAGING or PAGING HANDSET displays on  
the originating unit and PAGING FRM BASE or PAGING FROM  
HANDSET on the other unit.  
25  
2. Press the talk/end/call back button on handset or speaker/call back on  
base to set up the intercom. Then press the memory/conference button  
on base or handset to retrieve the external caller.Three-way  
conversation begins, and CONFERENCE shows in the display.  
NOTE: The handset or the base can enter conference directly by pressing talk/call  
back button on the handset or speaker/call back button on the base while the other  
party (handset or base) is on the external line.  
MEMORY  
The cordless handset and base each have their own separate memory  
storage areas. Store ten 15-character names and 24-digit telephone  
numbers in the handset memory, and ten 15-character names and 24-digit  
telephone numbers in the base memory.  
STORING A NAME AND NUMBER IN MEMORY  
1. Press the memory/conference button on the handset or base.  
2. Press the desired memory location button (0 through 9 number keys) or  
use the caller ID (rev or skip) button on the base or the caller ID/vol (- or  
+) button on the handset to scroll to the desired location. If the memory  
location is occupied, the stored name and number displays. If the  
memory location is unoccupied, EMPTY shows in the display.  
3. Press the memory/conference button again. The display shows  
ENTER NAME.  
4. Use the base or cordless handset touch-tone pad to enter a name (up to  
15 characters). More than one letter is stored in each of the number  
keys. For example, to enter Bill Smith, press the 2 key twice for the  
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times  
for the letter L. Press the 5 key 3 times for the second letter L, and press  
the 1 key to insert a space between the first and last name. Press the 7  
key 4 times for the letter S; press the 6 key once for the letter M; press  
the 4 key 3 times for the letter I; press the 8 key for the letterT; press the  
4 key twice for the letter H.  
5. Press the memory/conference button again to save your selection. The  
display shows ENTER NUMBER.  
26  
NOTE: If you make a mistake, press the delete button on the base or del/chan on  
the handset to backspace and erase the wrong character(s) or number(s).  
6. Use the touch-tone pad to enter the area code followed by the telephone  
number (up to 24 digits, including pauses) and press the memory/  
conference button again to save your selection. The unit beeps to confirm.  
7. To enter another name and number in a different memory location,  
return to step 1 and repeat the process.  
STORING A REDIAL NUMBER  
1. Make sure the phone is OFF (not inTALK mode).  
2. Repeat step 1 through 6 in Storing a Name and Number in Memory.  
3. Press redial to display the redial number and name.  
4. Press memory/conference again to confirm.  
NOTE : If the number you want to redial has more than 24 digits, the  
telephone number cannot be stored in memory.  
INSERTING A PAUSE IN THE DIALING SEQUENCE  
Press the #pause button on the touch-tone pad twice to insert a delay in  
the dialing sequence of a stored telephone number when a pause is  
needed to wait for a dial tone (for example, after you dial 9 for an outside  
line, or wait for a computer access tone.) Each pause counts as 1 digit in  
the dialing sequence.  
REVIEWING, CHANGING OR DELETING STORED NAMES/NUMBERS  
To Review: Press memory/conference on the handset or on base, then  
press the caller ID (rev or skip) button (on base) or the caller ID/vol (- or +)  
button (on cordless handset) to scroll through the stored numbers. Or  
press the memory location number.  
To Change: Follow the steps under Storing a Name and Number in Memory  
except replace the stored name or number with the new information.  
To Delete: Press memory/conference on the handset or on base, then press  
the caller ID (rev or skip) button (on base) or the caller ID/vol (- or +) button  
(on cordless handset) to scroll to a desired memory.  
27  
1. While the entry displays, press delete button on base or del/chan button  
on handset to mark the entry for deletion. The display shows DELETE?  
2. Press delete button on base or del/chan button on handset again to  
delete the entry. **DELETED** is displayed.  
DIALING A STORED NUMBER  
Handset: Make sure the phone is ON by pressing the talk/end/call back  
button on the cordless handset.  
1. Press the memory/conference button.  
2. Press the desired memory location button (0-9). The stored telephone  
number dials automatically.  
-Or-  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the memory/conference button.  
3. Press the desired memory location button (0-9), or use the caller ID/vol  
(- or +) button to scroll to the desired telephone number.  
4. Press the talk/end/call back button. The stored telephone number  
dials automatically.  
Base: Press the speaker/call back button, or lift the corded handset.  
1. Press the memory/conference button.  
2. Press the desired memory location (0-9). The number  
dials automatically.  
-Or-  
1. Make sure the phone is OFF (not in talk mode).  
2. Press the memory/conference button.  
3. Press the desired memory location button (0-9), or use the caller ID (rev  
or skip) button to scroll to the desired telephone number.  
4. Press the speaker/call back button. The number dials automatically.  
28  
CHAIN DIALING FROM MEMORY  
Use this feature to make calls that require a sequence of numbers, such as  
a frequently used long distance card number.The following example  
shows how you can store each part of the long dialing sequence and use  
chain dialing to make a call through a long distance service provider:  
The Number For  
Memory Location  
Long Distance Access Number  
Authorization Code  
7
8
9
Frequently called long distance number  
Handset:  
Make sure the phone is ON.  
1. Press memory/conference and then press 7.  
2. When you hear the access tone, press memory/conference and then  
press 8.  
3. At the next access tone, press memory/conference and then press 9.  
Base:  
Press the speaker/call back button, or lift the corded handset.  
1. Press memory/conference and then press 7.  
2. When you hear the access tone, press memory/conference and then  
press 8.  
3. At the next access tone, press memory/conference and then 9.  
TIP: Wait for the access tones before pressing the memory/conference button  
or your call might not go through.  
29  
CALLER ID (CID)  
Caller ID (CID) is a service available from your local telephone company.  
For Caller ID to work on this system, you must subscribe to Caller ID  
service.To receive Caller ID information for a Call Waiting call, you must  
subscribe to the combined Call Waiting Caller ID service.  
This telephone system receives and displays CID information transmitted  
by your local telephone company. This information can include the phone  
number, date and time; or the name, phone number, and date and time.  
Caller ID/  
Memory Location  
New/  
Repeat  
Time  
Date  
AM  
9:58  
11/24 NEW CALL #01  
317‐555‐1234  
STEVE  
Caller ID phone number  
Caller ID name  
RECEIVING AND STORING CID RECORDS  
When you receive a call, Caller ID information is transmitted by the phone  
company to your telephone between the first and second ring. The Caller ID  
information appears on your phones display while the phone rings, giving  
you a chance to monitor the information and decide whether or not to answer.  
If you are not at home or cannot answer, the telephone stores the  
information so that you can see who called while you were unavailable.  
Caller ID memory automatically stores the call number, date, time, phone  
number and name for the last 40 calls. If Caller ID memory is full, a new  
call record automatically replaces the oldest call record in memory.  
At any time, you can review the stored information for the last 40 calls.  
Any calls received since your last review are marked as NEW in the  
display, to remind you to review them.  
REVIEWING CALL RECORDS  
As calls are received and stored, the display is updated to let you know  
how many calls have been received.  
30  
Press the caller ID rev button (on base) or the caller ID/vol - button (on  
cordless handset) to review the oldest call records and scroll to newer  
records. When you reach the newest call, the display shows END OF LIST.  
Press the caller ID skip button (on base) or the caller ID/vol + button (on  
cordless handset) to review new call records and scroll to older call records.  
When you reach the oldest record, the display shows END OF LIST.  
As you review call records, the display shows you the following  
information for each call:  
The telephone number of the caller.  
The numeric order of the call.  
The name of the caller, if available in your service area.  
NOTE: If a name is received which exceeds 15 characters, the extra characters  
are displayed for 3 seconds.  
Time and date the call was received.  
NEW appears for all calls that have not been reviewed.  
NOTE: Check with your local phone company regarding name service availability.  
TRANSFERRING CID RECORDS TO MEMORY  
You may transfer a Caller ID record to your phones memory.  
NOTE: It is important that you format CID records correctly before storing in  
memory. It is not possible to reformat CID records stored in memory.  
1. Use the caller ID (rev or skip) button (on base) or caller ID/vol (- or +)  
button (on cordless handset) to scroll to the desired record.  
2. Press the memory/conference button on base or handset.  
3. Press the desired memory location. Example, press the number 1 key to  
store the record in memory location 1.You will hear a confirmation tone.  
31  
If the memory location is occupied and, you want to replace it, you must  
confirm the replacement by pressing the memory/conference button on  
base or handset. REPLACE MEMO? shows in the display.  
DIALING A CALLER ID NUMBER  
When reviewing any call record in the Caller ID memory, you can dial back  
the callers number.  
1. Make sure the phone is OFF (not in talk mode).  
2. Press caller ID (rev or skip) button (on base) or caller ID/vol (- or +)  
button (on cordless handset) until the desired call record is displayed.  
Depending on (a) how the incoming callers phone number is formatted  
when received, and (b) whether or not you pre-programmed your local  
area code into memory, you may need to adjust the format of the  
callers phone number before dialing it back.  
The format button lets you change the format of the displayed number.  
Available formats include:  
Number of digits  
Eleven digits  
Explanation  
Example  
long distance code “1”  
+ 3-digit area code  
+ 7-digit telephone number.  
1-317-888-8888  
Ten digits  
3-digit area code +  
7-digit telephone number.  
317-888-8888  
888-8888  
Seven digits  
7-digit telephone number.  
NOTE: If the phone company does not supply all ten digits of an incoming  
caller’s number, you will not be allowed to adjust the format of that number.  
Scroll to the number you want to call back:  
3. If using the base or handset: press the caller ID (rev or skip) button (on  
base) or caller ID/vol (- or +) button (on cordless handset).  
32  
4. If the number does not dial as shown, press the format button on base  
or format/answerer button on cordless handset. Repeat if necessary,  
until the correct number of digits show in the display.  
5. Press the talk/end/call back button on handset or speaker/call back  
button on base. The number dials automatically.  
NOTES: If you find it necessary to dial all local calls with the area codes included  
press and hold program/flash button on base or flash/prog on handset until  
SET AREA CODE appears, then enter 000.  
If the number is corrupted, such as a number in a name or an alphabetical  
character in a number, an error tone comes from the handset and the number  
won't dial.  
DELETING THE CURRENT CALLER ID RECORD  
To delete only the record in the display:  
1. Use the caller ID (rev or skip) button (on base) or caller ID/vol (- or +)  
button (cordless handset) to display the desired Caller ID record.  
2. Press delete button on base or del/chan button on cordless handset. The  
display asks DELETE? for several seconds.  
3. Press delete button on base or del/chan button on cordless handset  
again to erase the record.  
The display shows **DELETED**, confirming the deletion.  
DELETING ALL CALLER ID RECORDS  
To delete all the Caller ID records in memory:  
1. Use the caller ID (rev or skip)button (on base) or caller ID/vol (- or +)  
button (on cordless handset) to display any Caller ID record.  
2. Press and hold delete button on base or del/chan button on cordless  
handset. The display asks DELETE ALL? for several seconds.  
3. Press delete button on base or del/chan button on cordless handset  
again to erase all records. The display shows NO CALLS.  
33  
CALLER ID ERRORS  
If there is an error in the transmission of information to your Caller ID  
phone, ERROR shows in the display.  
If you have not subscribed to Caller ID service or it is not working, NO  
DATA shows in the display.  
CALL WAITING CALLER ID  
Provided you subscribe to Caller ID with Call Waiting service from your  
phone company, you may see who is calling when you hear the call  
waiting tone in the receiver.The CID information appears in the display  
after you hear the tone.  
Press program/flash button on base or flash/prog button on handset to put  
the current call on hold and answer the incoming call. Press program/flash  
again when you want to return to the first call.  
IMPORTANT: In order to use all of the features of this unit, you must  
subscribe to either the standard Name/Number Caller ID Service or Call  
Waiting Caller ID Service. To know who is calling while you are on the phone,  
you must subscribe to Call Waiting Caller ID Service.  
ANSWERING SYSTEM SET UP  
This section shows you how to set up your answering system to receive  
incoming calls. Before you begin the setup, you must turn on the  
answering system.  
Press the ans on/off button to turn the answering system on and off.  
NOTE: The display shows “ANSWERER OFF ” when the answering system is off.  
The default status is on.  
VOICE INSTRUCTIONS  
If you need additional assistance, press the memo button on the base and  
follow the voice instructions.  
34  
ANSWERING SYSTEM OPERATION  
RECORDING THE OUTGOING ANNOUNCEMENT  
For best results when recording, you should be about nine inches from the  
microphone, and eliminate as much background noise as possible.  
1. Make sure the answering system is ON.  
2. Press and hold the announce button on the base while you record  
the announcement.  
3. Begin speaking after you hear the beep.  
4. Release the button after you finish your announcement.  
If you choose not to record an outgoing announcement, the default  
announcement plays.To return to the default announcement after you  
have recorded your personal announcement, press and release the  
announce button on the base while playing the announcement.  
Sample Outgoing Announcement  
Hi, this is (use your name here), I can't answer the phone right now, so please leave your  
name, number and a brief message after the tone, and I'll get back to you. Thanks.  
REVIEWING ANNOUNCEMENT  
Press and release the announce button to play your  
outgoing announcement.  
LEAVING MESSAGE  
1. After the answerer gets the line and plays the outgoing announcement, the  
caller can enter the mailbox number (1, 2, or 3) during the play of outgoing  
announcement or within the 2 seconds after the end of outgoing.  
2. If there is no entry of mailbox number during that period, then your  
message will left in the default mailbox 1.  
NOTE: The maximum recording time for each message is 2 minutes and the  
total recording time of this unit is 20 minutes.  
35  
SCREENING CALLS FROM THE BASE  
You can screen incoming calls by waiting for the caller to leave a message  
(to hear who it is), then pick up the handset, and press talk/end/call back or  
the speaker/call back button on the base to talk to the caller.The  
answering system automatically stops recording when you activate the  
handset or pick up an extension phone.  
TIP: Make sure the volume on the base is set loud enough to hear  
incoming calls.  
MESSAGE PLAYBACK FROM BASE UNIT  
The mailbox button/indicators (play/stop 1, 2, or 3) let you know when you  
have message(s) or new message(s).To play the messages, press the  
corresponding play/stop 1, 2 or 3 button.  
While a message is playing, you may do the following:  
Press the corresponding play/stop 1, 2 or 3 button to stop the  
message playback.  
Press and release the caller ID rev button to restart the current message.  
Press and release the caller ID rev button twice to go to the  
previous message.  
Press and release the caller ID skip button to go to the next message.  
Press the delete button to erase the current message.  
MEMORY FULL  
When the memory is full, the system answers after 10 rings.You should  
erase some messages so the answering system can record new messages.  
ERASING MESSAGES  
You may erase messages three ways:  
To erase a message while it is playing  
1. Press and release the respective mailbox button (play/stop 1 or play/  
stop 2 or play/stop 3)  
36  
2. Press review and skip button to select and play the message you  
want to erase.  
3. Press the delete button, the current message is erased, and the next  
message plays.  
To erase all previously played Messages in a mailbox  
1. Make sure the phone is OFF (not in the talk mode)  
2. Press the delete button, DELETE ALL MESSAGES? and PRESS AND  
HOLD MAILBOX KEY toggle shows in the display.  
3. Press the mailbox button (play/stop 1 or play/stop 2 or play/stop 3).  
4. The answerer will announce "All message erased, mailbox X".  
To erase a message from the handset:  
1. Press the format/answerer button on the handset  
2. Press the play/stop (key 2) followed by the mailbox number on the  
handset (eg. Press key 2 and then key 3 to play messages in mailbox  
in mailbox 3)  
3. Press the erase (key 0) on the handset to erase a message  
during playback.  
NOTE: Erased messages cannot be restored.  
LEAVING A MEMO  
Use the memo feature to leave a message.  
1. Press the memo button. PRESS AND HOLD MAILBOX KEY shows in the display.  
2. Press and hold the play/stop 1, 2, or 3 button.You must hold the button  
until you finish recording the memo.  
3. Begin speaking after it announces "Record message".  
4. Release the mailbox button when finished.  
REMOTE ACCESS  
This section explains two types of remote access: using the cordless  
handset to access the answering system and accessing the answering  
system from another phone.  
37  
You may access the answering system on the base with the handset buttons.  
You may also access your answering system from any touch-tone phone  
by entering a 3-digit security code after you hear the outgoing  
announcement. A voice menu system guides you through the steps.  
USING THE HANDSET  
Press the format/answerer button to access the answering system.  
After you access the answering system, use the marked handset keys just  
as if you were pressing the corresponding buttons on the base (see  
"Answering System Operation" for details on functions).To make it easy  
for you, the functions are listed on the handset above each number. For  
example, to play messages:  
1. Press the format/answerer button.  
2. Press the 2 key (play/stop).  
3. When you are finished listening to your messages, press format/  
answerer again to quit, or you may listen to the voice menu at any time  
by pressing 7.  
ANSWERING SYSTEM INDICATOR  
The answering system is active by default. The display will show  
ANSWERER OFF when the answering system is turned off.  
SCREENING CALLS FROM THE HANDSET  
Use the handset to screen calls even when you can't hear the  
answering system.  
When the answering system picks up:  
1. Press the format/answerer button on the cordless handset to access the  
answering system.  
2. Listen as the caller leaves a message.  
3. Press the talk/end/call back button to speak to the caller, or press the  
format/answerer button to stop screening the call.  
38  
MEMORY FULL  
When the answering systems memory is full, the system answers after 10  
rings, beeps, and waits for you to enter the 3-digit security code.You have  
10 seconds to enter the security code before the phone hangs up.  
You should erase some of the messages in order for the system to record  
incoming messages.  
NOTE: The unit also answers after the 10th ring if it is turned off. To access  
the answering system, enter your 3-digit security code after you hear the beep.  
ACCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION  
You can access your answering system from any touch-tone phone by entering  
your 3-digit security code after you hear the outgoing announcement.  
1. Dial the phone number the answering system is connected to.  
2. After the answering system answers, enter the security code after you  
hear the tone.  
3. Follow the voice menu to use the answering systems remote functions.  
The remote feature enables you to perform the following functions:  
To  
Press this Button  
Review message  
1
Play back messages  
Stop message playback  
Erase message  
2
2
0 (during message playback)  
Skip message  
Turn off/on answering system  
Review voice menu options  
3
4
7
The base LCD shows REMOTE ACCESS ANSWERING CALL.  
TIP: You can bypass the outgoing announcement by pressing any numbered  
key on the touch-tone pad while the announcement is playing. Then, you can  
enter your security code to access the answering system.  
39  
CHANGING THE SECURITY CODE  
The default security code for accessing the answering system from  
another location is 1 2 3.  
The security code is set through the programming menu. Refer to  
Telephone Set Up for more information.  
CHANGING THE BATTERY  
Make sure the telephone is OFF (not inTALK mode) before you replace battery.  
1. Remove the battery compartment cover.  
2. Disconnect the battery plug from the jack inside the battery  
compartment and remove the battery pack from the handset.  
3. Insert the new battery pack and reconnect the battery plug to the jack  
inside the compartment.  
4. Put the battery compartment cover back on.  
5. Place handset in charge cradle to charge. If you don’t charge the  
handset battery properly (for 16 hours) when you first set up the phone  
and/or when you install a new battery pack, the battery’s long-term  
performance will be compromised.  
NOTE: If the battery is not properly installed in the handset, or if the battery  
pack is not properly connected to the jack inside the battery compartment,  
NO BATTERY” flashes in the display.  
BATTERY SAFETY PRECAUTIONS  
Do not burn, disassemble, mutilate, or puncture. Like other batteries of  
this type, toxic materials could be released which can cause injury.  
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
CAUTION: To reduce the risk of fire or personal injury, use only the  
battery listed in the instruction book.  
40  
NOTE: The RBRC seal on the battery used in your  
ATLINKS USA, Inc. product indicates that we are  
participating in a program to collect and recycle  
Nickel Cadmium batteries throughout the  
United States. Please call 1-800-8-BATTERY for  
information or contact your local recycling center.  
HEADSET AND BELT CLIP OPERATION  
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET  
For hands free conversation, connect the headset  
(optional) to the HEADSET jack as shown. The  
handset receiver and microphone are disabled  
when the headset is connected.  
Headset jack  
Adjust the headset to rest comfortably on top of your  
head and over your ear. Move the microphone to  
approximately 2 to 3 inches from your mouth.  
Headset plug  
Slot for belt clip  
Press the talk/end/call back button to answer or  
place a call before using the headset.  
CONNECTING THE BELT CLIP  
There are two slots, one on each side of the handset.  
Attach the belt clip by inserting the sides of the belt clip  
into the slots. Snap the ends of the belt clip into place.  
DISPLAY MESSAGES  
The following indicators show the status of a message or of the unit.  
ERROR  
Caller information has been interrupted  
during transmission or the phone line is  
excessively noisy.  
ENTER NAME  
DELETE ALL?  
Prompt telling you to enter the name in one of  
the 10 memory locations.  
Prompt asking if you want to erase all  
Caller ID records.  
41  
DELETE CALL ID?  
DELETE?  
Prompt asking if you want to erase the current  
Caller ID record that is shown on the display.  
Prompt asking if you want to erase one of the 10  
numbers stored in the phone's outgoing memory.  
END OF LIST  
Indicates that there is no additional information  
in Caller ID memory.  
NEW  
Indicates call or calls have not been reviewed.  
UNKNOWN CALL  
The incoming call is from an area not serviced by  
Caller ID or the information was not sent  
LINK HANDSET?/  
LINK BASE?  
Prompt asking if there is a need to re-register the  
cordless handset with the base or assign a new  
code for the system in case of lost link.  
BLOCKED NUMBER  
REPT  
The person is calling from a number that has  
been blocked from transmission.  
Repeat call message. Indicates that a new call from  
the same number was received more than once.  
NO DATA  
No Caller ID information was received.  
WAITING HANDSET  
REGISTRATION  
Prompt telling you to enter registration mode  
of handset  
NO BATTERY  
No battery is installed in the handset or the  
battery is not properly connected to the battery  
jack inside the battery compartment.  
PLEASE REGISTER  
Indicates the handset needs to be registered  
before use.  
42  
ANSWERER REMOTE  
Indicates the answering system is being  
/ANSWERER REMOTE accessed remotely.  
ACCESS  
PAGING/  
The page/intercom on base or int/transfer button  
PAGING FROM  
HANDSET/  
on cordless handset has been pressed.  
PAGING FRM BASE/  
PAGING HANDSET  
ENTER NUMBER  
Prompt telling you to enter a telephone number  
in one of the 10 memory locations.  
HANDSET SOUND SIGNALS  
Signal  
Meaning  
A long warbling tone (with ringer on)  
Three short beeps  
Signals an incoming call  
Page signal  
One short beep (every 7 seconds)  
Low battery warning  
TROUBLESHOOTING GUIDE  
TELEPHONE SOLUTIONS  
No dial tone  
Check and repeat installation steps:  
Ensure the base power cord is connected to a working outlet .  
Ensure the telephone line cord is connected to the base and the wall jack .  
Connect another phone to the same jack; if there is still no dial tone, the  
problem might be your wiring or local service.  
The cordless handset may be out of range of the base. Move closer to  
the base.  
Ensure the battery is properly charged (16 hours).  
Ensure the battery pack installed correctly.  
43  
Did the handset beep when you pressed the talk/end/call back button?  
The battery may need to be charged.  
Place handset in charge cradle for at least 20 seconds.  
Dial tone is OK, but can’t dial out  
Make sure the TONE/PULSE setting on the base is set to the type of  
phone service you are subscribed to.  
Handset/Base does not ring  
Make sure the handset ringer switch is turned on and the base ringer is  
programmed to HI.  
The cordless handset may be out of range. Move closer to the base.  
You may have too many extension phones on your line.Try unplugging  
some phones.  
Check for dial tone. If no dial tone is heard, see No dial tone above.  
You experience static, noise, or fading in and out  
Change channels.  
The cordless handset may be out of range of the base. Move closer to  
the base.  
Move closer to base (cordless handset might be out of range).  
Make sure base is not plugged into an outlet with another household  
appliance.  
Charge the battery.  
Unit beeps  
Place the handset in the cradle for 20 seconds. If it still beeps, charge  
battery for 16 hours.  
Clean charging contacts on cordless handset and charge cradle with a  
soft cloth, remove comma or an eraser.  
See solutions for “No dial tone” on previous page.  
Replace the battery.  
44  
Memory Dialing doesn't work  
Did you program the memory location keys correctly?  
Did you follow proper dialing sequence?  
Unit locks up and no communication between the base and cordless handset  
Unplug the AC power adaptor from the wall outlet and the back of the  
base. Remove the handset battery. Wait for 30 seconds and plug the  
power adaptor back into the base and wall outlet. Reconnect the battery  
and charge for 16 hours.  
CALLER ID SOLUTIONS  
No Display  
Is battery fully charged? Try replacing the battery.  
Make sure that the unit is connected to a non-switched electrical outlet.  
Disconnect the AC power adaptor from the base and reconnect it.  
Caller ID Error Message  
The unit displays this message if it detects anything other than valid  
Caller ID information during the silent period after the first ring. This  
message indicates the presence of noise on the line.  
No Caller ID  
In order to receive Caller ID information, you must subscribe to  
the standard name/number Caller ID service from your local  
telephone company.  
BATTERY SOLUTIONS  
If you experience any of the following problems, even after fully  
recharging the battery, you may need to replace the battery pack:  
• Short talk time  
• Poor sound quality  
• Limited range  
45  
GENERAL PRODUCT CARE  
To keep your unit working and looking good, follow these guidelines:  
Avoid putting the phone near heating appliances and devices that  
generate electrical noise (for example, motors or fluorescent lamps).  
DO NOT expose to direct sunlight or moisture.  
Avoid dropping the handset, as well as other rough treatment to  
the phone.  
Clean the phone with a soft cloth.  
Never use a strong cleaning agent or abrasive powder because this will  
damage the finish.  
Retain the original packaging in case you need to ship the phone at a  
later date.  
Periodically clean the charge contacts on the handset and remote  
charger with a clean pencil eraser.  
CAUSES OF POOR RECEPTION  
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction that can shield radio signals.  
You’re too close to appliances such as microwaves, stoves,  
computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You’re out of range of the base.  
46  
INDEX  
A
Connecting the Corded Handset 12  
Connecting theTelephone Line 11  
Accessing the Answering System from  
Another Location 39  
Accessory Information 49  
Answering a Call 17  
D
Default Setting 17  
Deleting All Caller ID Records 33  
Deleting the Current Caller ID Record 33  
Dialing a Caller ID Number 32  
Dialing a Stored Number 28  
Display Contrast 13  
Answering an Intercom Call 24  
Answering System 22  
Answering System Indicator 38  
Answering System Operation 35  
Answering System Set Up 34  
Auto Standby 19  
Display Messages 41  
E
B
Equipment Approval Information 2  
Erasing Messages 36  
Base Layout 8  
Basic Operation 17  
Battery Safety Precautions 40  
Battery Solutions 45  
BeforeYou Begin 9  
F
Flash 19  
G
C
General Product Care 46  
CallTimer 19  
Call Transfer 19  
H
Handset and Charge Cradle Layout 8  
Handset Sound Signals 43  
Headset and Belt Clip Operation 41  
Hearing Aid Compatibility (HAC) 3  
Hold 21  
Call Waiting Caller ID 34  
Caller ID (CID) 30  
Caller ID Errors 34  
Caller ID Solutions 45  
Causes of Poor Reception 46  
Chain Dialing from Memory 29  
Changing the Battery 40  
Changing the Security Code 40  
Conference the External Caller with  
Cordless Hands 25  
Connecting an Optional Headset to the  
Handset 41  
Connecting the AC (Electrical) Power 11  
Connecting the Belt Clip 41  
I
Important Installation Guidelines 10  
Important Installation Information 9  
Inserting a Pause in the Dialing  
Sequence 27  
Installing the Handset Battery 10  
Installing the Phone 11  
Intercom Operation 24  
47  
Interference Information 3  
Introduction 6  
Ringer Tone 15  
Ringer Volume Switch 19  
Rings to Answer 14  
L
S
Language 13  
Last Number Redial 20  
Leaving a Memo 37  
Leaving Message 35  
Licensing 3  
Screening Calls from the Base 36  
Screening Calls from the Handset 38  
Security Code 14  
Service 49  
Limited Warranty 50  
Local Area Code 16  
Setting Day/Time 15  
Speakerphone Operation 23  
Storing a Name and Number in Memory  
26  
Storing a Redial Number 27  
M
Making a Call 18  
Making a Call with Speakerphone 23  
Making an Intercom Call 24  
Manual Channel Selection 18  
Memory 26  
Memory Full 36, 39  
Message Playback from Base Unit 36  
Mute 22  
Switching Between Speakerphone and  
Handset 24  
T
Telephone Jack Requirements 9  
Telephone Set Up 12  
Telephone Solutions 43  
Transferring Call from Base to Cordless  
Handset 19  
Transferring Call from Cordless  
Handset to Another Cordless  
Handset/Base 20  
P
Paging the Cordless Handset 21  
Parts Checklist 9  
Transferring CID Records to Memory 31  
Troubleshooting Guide 43  
Two-Way Intercom Calls 25  
R
Receiving a Call with Speakerphone 23  
Receiving an IncomingTelephone Call  
During an Intercom Call 25  
Receiving and Storing CID Records 30  
Recording the Outgoing Announcement  
35  
U
Using Intercom with aTelephone Call 25  
Using the Handset 38  
Registration (Link Cordless Handset) 16  
Remote Access 37  
Reviewing Announcement 35  
Reviewing Call Records 30  
V
Voice Instructions 34  
Volume 22  
Reviewing, Changing or Deleting Stored  
Names/Numbers 27  
Ringer Level 15  
W
Wall Mounting the Base 12  
48  
SERVICE  
If trouble is experienced with this equipment, for repair or warranty information,  
please contact customer service at 1-800-448-0329. If the equipment is causing  
harm to the telephone network, the telephone company may request that you  
disconnect the equipment until the problem is resolved.  
This product may be serviced only by the manufacturer or its authorized service  
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.  
could void the users authority to operate this product. For instructions on how to  
obtain service, refer to the warranty included in this guide or call customer service  
at 1-800-448-0329.  
Or refer inquiries to:  
ATLINKS USA, Inc.  
Manager, Consumer Relations  
P O Box 1976  
Indianapolis, IN 46206  
Attach your sales receipt to the booklet for future reference or jot down the date  
this product was purchased or received as a gift. This information will be valuable  
if service should be required during the warranty period.  
Purchase date ________________________________________________________  
Name of store _______________________________________________________  
_
ACCESSORY INFORMATION  
DESCRIPTION  
MODEL NO.  
BLACK  
5-2596  
5-2622  
5-2444  
WHITE  
5-2625  
5-2622  
5-2425  
AC power adapter  
Belt Clip  
Headset  
Replacement Handset Battery  
5-2548  
To place order, have your Visa, MasterCard, or Discover Card ready  
and call toll-free 1-800-338-0376.  
A shipping and handling fee will be charged upon ordering.  
We are req-uired by law to collect appropriate sales tax for each individual state, country,  
and locality to which the merchandise is being sent. Items are subject to availability.  
49  
LIMITED WARRANTY  
What your warranty covers:  
Defects in materials or workmanship.  
For how long after your purchase:  
One year, from date of purchase.  
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)  
What we will do:  
Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s  
warranty period.  
How you get service:  
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton  
and packing materials.  
”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must  
be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a  
description of the defect. Send via standard UPS or its equivalent to:  
ATLINKS USA, Inc.  
c/o Thomson  
11721 B Alameda Ave.  
Socorro, Texas 79927  
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.  
Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss.  
A new or refurbished unit will be shipped to you freight prepaid.  
What your warranty does not cover:  
Customer instruction. (Your User’s Guide provides information regarding operating instructions and user controls. Any additional  
information, should be obtained from your dealer.)  
Installation and setup service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of nature, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be  
necessary. The return of the card is not required for warranty coverage.  
Limitation of Warranty:  
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR  
IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY  
DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A  
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC.  
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT  
OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED  
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE  
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.  
How state law relates to this warranty:  
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied  
warranty lasts so the above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
ATLINKS USA, Inc.  
101 West 103rd Street  
Model 25880  
00004228 (Rev. 0 E/S)  
05-21  
Indianapolis, IN 46290  
© 2005 ATLINKS USA, Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
Printed in China  

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