Haier Washer HLP021 WM User Manual

Space Saving 120 Volt  
Portable Compact Electronic  
Top Load Washer  
French  
Spanish  
Welcome to the world of  
Haier Compact Portable Laundry!  
• Efficient, Compact and Portable  
• Easy Installation and Use  
• Uses Convenient Standard120VAC -15 amp Outlets  
You can install them anywhere!  
US  
STAT  
AL  
NORM  
WASH  
Y
HEAV  
QUICK  
CY  
CLE  
User Manual  
HLP021-WM  
Guide de l’Utilisateur  
HLP021-WM  
Manual del Usuario Modelo  
HLP021-WM  
ß
ß
Quality Innovation Style  
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English  
IMPORTANT SAFETY  
INSTRUCTIONS  
Warning – To reduce the risk of fire, electric shock, or injury  
to persons when using your appliance, follow basic  
precautions, including the following:  
1. Read all instructions before using the appliance.  
2. Use this appliance only for its intended purpose as described in this use and  
care guide.  
3. Use only detergents or softeners as recommended for use in this manual and  
keep them out of the reach of children.  
4. This appliance must be properly installed in accordance with the installation  
instructions before it is used.  
5. Never unplug your appliance by pulling on the power cord. Always grasp  
the plug firmly and pull straight out from the outlet.  
6. Replace immediately any worn power cords, loose plugs and power outlets.  
7. Unplug your appliance before cleaning or before making any repairs.  
8. If your old appliance is not being used, we recommend that you remove the  
door. This will reduce the possibility of danger to children.  
9. Do not operate your appliance in the presence of explosive fumes.  
10. Do not use this appliance to wash clothes that have been soaked, spotted  
or washed in gasoline, dry cleaning solvents or any other explosive or flam-  
mable substances that may ignite and explode.  
11. Clothes or rags used to clean flammable or explosive materials should not be  
washed in this appliance until all traces of this material have been removed.  
12. Do not add or mix any flammable or explosive substances to the wash.  
13. Do not try to remove clothes while the tub is moving. Allow it to come to a  
complete stop before reaching in.  
14. The appliance’s loading door must be closed when the tub is spinning.  
15. Do not operate your appliance when parts are missing or broken.  
16. Do not use this appliance for commercial uses.  
17. Do not operate this appliance unless all enclosure panels are properly in  
place.  
18. Do not tamper with controls.  
19. To reduce the risk of injury, do not allow children to play in or on the  
appliance. Close supervision of children is necessary when the appliance is  
used near children.  
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20. This appliance must be connected to a proper electrical outlet with the  
correct electrical supply.  
21. Proper grounding must be ensured to reduce the risk of shock and fire. DO  
NOT CUT OR REMOVE THE GROUNDING PLUG. If you do not have a  
three-prong electric receptacle outlet in the wall, have a certified electrician  
install the proper receptacle. The wall receptacle MUST be properly  
grounded.  
22. Hydrogen gas may be produced if the water heater has not been used in  
more than 2 weeks. This may be explosive under certain circumstances.  
If this is the case turn on all the hot faucets and let the hot water run for a  
few minutes before using this appliance. This will let the trapped hydrogen  
escape. Avoid accidents during this process by refraining from turning  
ON any electrical appliances, smoking, lighting a match/lighter, and using  
flames.  
23. Do not repair or replace any part of the appliance or attempt any servicing  
unless specifically recommended in the user-repair instructions, which you  
understand and have the skill to carry out.  
If for any reason this product requires service, we strongly  
recommend that a certified technician perform the service.  
Note:  
24. To reduce the risk of electric shock or fire, do not use extension cords or  
adapters to connect the unit to an electrical power source.  
SAVE THESE INSTRUCTIONS  
HOUEHOLD USE ONLY  
Tools and Materials Required  
You will need to use the following tools when installing your washer:  
1
2
3
4
5
1. Phillips Screwdriver - For bottom plate.  
2. Open End Plyers - To secure fintake hose.  
3. Tape Measure - Check measurement of washer location.  
4. Level - To balance washer.  
5. Wrench - To attach and lock caster.  
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safety instructions  
Electrical Requirements  
Grounding Instructions  
WARNINGS:  
This appliance must be grounded. It is equipped with a 3-wire cord having  
a grounded plug. The plug must be plugged into an outlet which is properly  
installed and grounded.  
Warning! Improper use of the grounded wire can result in the risk of electric  
shock. Consult a qualified electrician if necessary. Do not attempt to defeat this  
safety feature by modifying the plug.  
Avoid the use of an extension cord because it may overheat and cause a risk of  
fire. However, if it is necessary to use an extension cord:  
A. Use only 3-wire extension cord with 3-blade grounding plug.  
B. The marked rating of the extension cord must be equal to or greater  
than the rating of this appliance.  
C. It should be positioned such that it does not drape over the counter  
or tabletop where it can be pulled on children or tripped over.  
WARNING  
Avoid fire hazard or  
electric shock. Do not use an extension  
cord or an adapter plug. Do not remove  
any prong from the power cord.  
Grounding type  
wall receptacle  
Do not, under any  
circumstances,  
cut, remove,  
or bypass the  
grounding prong.  
Power supply  
cord with 3-prong  
grounding plug  
Attempting any maintenance or cleaning:  
To minimize the possibility of electric shock, unplug this appliance from the power  
supply or disconnect the dryer at the household distribution panel by removing the  
fuse or switching off the circuit breaker before attempting any  
maintenance or cleaning (except the removal and cleaning of the lint filter).  
Pressing the Power ON/OFF button to an off position or pressing Start /  
PAUSE button, does NOT disconnect the appliance from the power supply.  
Note:  
Wiring Requirements  
• This appliance must be plugged into at least a 15 AMP  
110-115 VOLT, 60 HZ GROUNDED OUTLET.  
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table of contents  
PAGE  
SAFETY INSTRUCTIONS............................................................1-2  
PARTS AND FEATURES .............................................................4-5  
OPERATING YOUR WASHER .................................................6-11  
UNPACKING AND ACCESSORIES INVENTORY........................12  
PROPER LOCATION ...................................................................13  
INSTALLATION INSTRUCTIONS........................................... 14-16  
UNIT DIMENSIONS....................................................................17  
ELECTRICAL CONNECTIONS.......................................................18  
PROPER CARE AND CLEANING ................................................19  
TROUBLESHOOTING GUIDE................................................ 20-21  
WARRANTY................................................................................22  
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unpacking and checking parts  
Unpacking  
1. Remove all packing materials. This includes the foam base and all adhesive  
tape holding the washer accessories inside and outside. Slide out and remove  
the  
bottom Styrofoam that is used to protect the washer from shipping damage  
due to vibrations and shock.  
2. Inspect and remove any remaining packing, tape or printed materials before  
using the washer.  
Note:  
The bottom panel is located between the top foam used for  
protection and box.  
Parts  
f)  
g)  
h)  
1 Quick Sink Faucet Adapter  
2 Washers  
1 Lint Filter  
a) 1 Bottom Panel  
b) 6 Screws for the Bottom Plate  
c) 1 Water Inlet Hose  
d) 1 Drain Hook (Gooseneck)  
fi) 4 Caster  
e)  
1 Wrench  
FRONT  
FACE TO FLOOR  
b
e
a
c
d
Sink Faucet  
Optional 4 Pack  
Silver Faucet  
Connector  
Quick Sink  
Faucet  
Adapter  
HOSE  
g
h
f
Check to make sure that the accessories are present and in  
good condition. If you find that they are not in good condition  
or are missing, please contact our customer service department  
for assistance. Our Toll-Free number is  
6
1-877-337-3639.  
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washer parts and features  
Front View  
1
2
US  
STAT  
QUICK  
W
ASH  
HEAVY  
NORMAL  
C
YCLE  
6
5
3
4
1. Top Lid  
5. Cabinet Handle (located on both  
sides of the washer)  
2. Control Panel  
6. Control panel  
3. Washer Cabinet  
4. Front Leveling Leg (or for Caster)  
Back View  
7
10  
11  
8
9
12  
7. Water Inlet Fitting  
8. Water Absorption Cushion  
9. Water Level Selector  
10. Power Cord Holder Clip  
7
11. Drain Hose  
12.  
Power Cord (120 Volt / 60 Hz)  
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control panel  
1. Cycle Button  
Choose washing cycle  
Normal - Normal Wash  
Heavy - Huge and heavy garments  
Quick Wash - Small loads that are slightly soiled  
2. Status Incicator Lights  
Indicates cycle chosen with stages of cycle in operation.  
3. Start/Pause Button  
With Power "ON" Press the "Start/Pause" button to start washing cycle, pause  
operation, or resume operation.  
4. Power ON/OFF Button  
Press in the "Power On/Off" button to turn on the power of the washer.  
1
2
3
4
HLP021-WM  
STATUS  
CYCLE  
QUICK WASH  
HEAVY  
NORMAL  
Water Level Selector Knob  
Select water height in drum based on laundry being washed.  
High  
Medium  
Manual  
Water Level  
Low  
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Quick set-up instructions for normal  
wash  
1. Locate the best place for using your NEW compact portable washer.  
Make sure it is near a 120 volt outlet and a water source, like a sink,  
with a drain.  
FRONT  
2. Screw on the bottom plate with the six (6) screws provided.  
FACE TO FLOOR  
3. Connect the water inlet hose, Using the Quick connect fitting, or directly connect  
to faucet.  
4. Place drain hose in drain or inside the sink using the Drain Hook.  
Sink Faucet  
Dr
Ho
Silver Faucet  
Connector  
Quick Sink  
Faucet  
Adapter  
5. Make sure the lint filter is in place, it is installed on the side of the drum.  
6. Ensure nothing but clothing is in the washer, then plug power cord into a  
15 AMP 110-120 VOLT, 60 HZ GROUNDED OUTLET ONLY.  
Power  
7. Proceed by pressing the "POWER ON" button.  
8. Select water height  
9. Select “NORMAL” washing using the “CYCLE” button, then press the  
"START" button.  
High  
Medium  
NORMAL  
Manual  
S t a r t  
Pause  
Water Level  
CYCLE  
Low  
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proper location  
• Select a suitable location for the washer on a hard even surface away from  
direct sunlight and heat sources (e.g., radiators, baseboard heaters, cooking  
appliances, etc.).  
• Verify the compact washer’s measurement with the location you have selected  
and make sure the washer will fit.  
• Make sure you hav e a grounded 120 volt outlet next to the area of  
washers use.  
• Any floor unevenness should be corrected with the leveling leg located on the  
bottom right corner of the washer.  
Cold Environments  
• The washer must be placed and used at room temperatures ONLY. You must  
not place the washer where the temperature is at or below freezing or outside.  
• This appliance must be stored at room temperature. Do not install or operate  
this appliance in an area where room temperature is below freezing.  
• If you received this appliance when the outside temperature is below freezing,  
do not operate until this appliance has warmed to room temperature.  
Unit Dimensions  
17-1/4”  
17-1/4”  
38-5/8”  
29-15/16”  
17-5/8”  
17-5/8”  
installation instructions  
Read carefully and understand all installation instructions before installing this  
washing machine. If after completing the process you are still unsure whether  
the washer has been properly installed, we recommend that you contact a  
qualified installer.  
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Step 1  
Installing the Bottom Panel  
The bottom panel blocks noises to provide you with the quietest performance  
possible during the wash cycle operation.  
FRONT  
1. First, lay down the washer on its front side.  
2. Place the panel against the bottom of the machine.  
Align the holes in the panel with the holes in the  
washer.  
FRONT  
3. Insert the screws through the holes of the  
panel into the bottom of the washer and  
tighten. (6 screws are supplied)  
FACE TO FLOOR  
4. Once all screws have been installed  
and the panel is in place, return the  
washer to its standing position.  
Note: During this time, you may reroute the drain hose to the left or right side  
for draining. Just remove hose clamp and snake to other side, then re  
insert hose to other side  
FRONT  
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Leveling the Washer  
Your washer has an adjustable leveling leg that is located on the front right  
corner. After properly placing your washer in its final location, you must level  
the washer.  
Warning! An "off-balance" washer will not function properly and can stop.  
Using a level is best practice.  
• Loosen the adjustable outer and larger ring of the fixed foot. The leveling leg  
can be adjusted by turning the center foot counter-clockwise to raise the foot  
and clockwise to lower the washer. Once the foot is at the right height, then  
lock that position using the outer and larger ring of the fixed foot. This should  
be done for all feet of the washer.  
Note: If the washer is inclined more than 2˚, the machine will not operate.  
Caster Option  
This washer can convert from fixed feet to casters for mobility and portability.  
The best time to change from fixed feet to casters is when installing the  
bottom panel.  
Unscrew and remove the fixed feet.  
Screw each of the 4 casters to the bottom base by hand first, then use a wrench to  
secure the caster's locking bolt to the washer body.  
Locking caster;  
Lift tab DOWN to lock and UP to unlock  
Leveling leg  
Higher  
Lower  
Leveling leg  
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Installing Your Washer  
Read the installation instructions carefully and ensure washer location before  
beginning.  
Installing Quick Sink Adapter:  
When installing the quick sink faucet adapter to the faucet, follow the steps  
below:  
1. First, remove the aerator from your faucet nozzle and determine the size/type  
of the faucet.  
B
2. Once you determine the size/type of the faucet (Outside  
A
Threaded End or Inside Threaded End), place the proper  
Large  
Outside  
sized rubber washer into the silver faucet adapter.  
Inside  
Thread  
thread  
3. Attach the silver faucet connector to the faucet.  
4. Attach the faucet connector to the water inlet hose and make sure that the  
rubber washer is placed in between.  
5. Attach the other end of the water inlet hose to the washer water inlet and make  
sure that the rubber washer is placed in between.  
Attached hose to water inlet  
As a second option, you can install directly to a fixed utility hot and cold water  
outlet by using a “Y Hose” (NOT suppliered) .  
To washer inlet  
Note:  
13  
Incomfing hot water must not exceed 122˚F/50˚C.  
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6. The drain hose must be placed into a drainpipe or sink at least 1-1/2 inches  
in diameter. Use the gooseneck drain hook to hold the hose in place. To avoid  
possible water back-up, the drain hose must reach a height of at least 31-1/2  
inches minimum and 40 inches maximum.  
Laundry tub:  
Just hang hook over side of sink or for a  
more permanent use plastic ties.  
Drain Hook  
Drain Hook  
Plastic Tie  
Final connection of washer to sink should look like this.  
7. Make sure the lint filter is installed. The lint filter must be installed before the  
washer is used. The lint filter is packaged with the User Manual.  
8. Plug in the washer to a regular 115 Volt / 60 Hz, 15 Amps outlet, only after  
all water and drain lines are connected .  
Carefully inspect for any leaks around the machine and at the back. If  
there is a leak, check if any connections are loose. You may need to  
tighten any loose connections. Do not remove the water absorption  
cushion. Check before each use to make sure it is not damaged.  
Note:  
CAUTION! If after completing these steps you are still unsure whether unit has  
been properly installed, contact a qualified installer. We recommend  
that the washer be installed by a certified technician to ensure that it  
is properly installed.  
Installing the Lint Filter  
The lint filter must be installed  
before the washer is used.  
The lint filter is packaged  
with the User Manual.  
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operating your washer  
High  
Medium  
Manual  
The Control Panel  
Water Level  
4
Low  
3
5
2
1
HLP021-WM  
STATUS  
CYCLE  
QUICK WASH  
HEAVY  
NORMAL  
Power ON/OFF: (1)  
• Press the POWER button once to turn ON the power to the washer.  
Press it again to turn the power OFF.  
Power  
Start/Pause: (2)  
• Press this button once to start the wash process. Press this button  
once again to pause the activity during the wash cycle. Push it  
again to resume the wash cycle.  
S t a r t  
Pause  
CYCLE Select: (3)  
• Select your desired cycle program by pressing the “CYCLE Select”  
button. There are 3 main washing cycles, Normal, Heavy and  
CYCLE  
Quickwash, along with a total of 7 wash operation options.  
NORMAL  
QUICK WASH  
HEAVY  
Press the CYCLE select button for the desired setting.  
Water Level Selector: (4)  
• Turn the Water Level Selector knob to select the proper water level setting. You  
may select from low, medium and high water level settings depending on the  
wash load. There is also a MANUAL overide, by holding the knob in the  
manual position, until the desired water level is achieved  
STATUS  
Function and Status Indicator Lights: (5)  
• The function display lights indicate that a selected  
NORMAL  
feature is ON or what the cycle is about to begin.  
• During the wash cycle, a flashing light indicates the current STATUS of  
wash/rinse/spin cycle.  
Note: Rapid flashing indicates that the washer is not operating properly.  
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Steps for the Wash Process  
1. The lint filter must be cleaned and in place before you start washing  
2. Turn the power ON by pressing the “ON” button.  
3. Press “Cycle Select” to select the wash program.  
4. Select the water level.  
5. Add the detergent.  
6. Add the wash load.  
7. Press the Start / Pause button.  
8. After the washing machine starts, you may change the Cylcle or program by  
turning OFF the machine and then restarting to make the new selection.  
Note: If the washer is turned ON without any water in the tub, it will start to  
spin after a few minutes. The pulsator will not rotate unless the water is  
filled to a selected level.  
Note: Do not use the “HEAVY Wash” program for woolen clothing.  
Note:  
• Load each item loosely.  
Loading the Washer  
• Separate the white from the colored clothing. Separate heavy fabrics from light  
fabrics.  
• Carefully check all pockets and cuffs for foreign items. They can easily slide  
into the tub and cause damage to the tub and/or make disturbing noises during  
cycles.  
• Always balance the laundry load evenly within the washer tub, so there is no  
single heavy areas and all the laundry is evenly distributed.  
Lint Filter and Water Filter  
• The Lint filter is located inside the washer drum. A small nylon bag collects lint  
and residue from clothes during the wash cycle.  
Note:  
NEVER wash your clothes without the filter in its compartment  
inside the tub.  
• You must clean the filter after every load for the best results. Push down the tab  
in the filter to remove. Clean and slide the filter back in place.  
• There is also a filter in the water inlet valve. This prevents foreign particles in  
the water from entering the washer. Clean this at least once a month.  
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Selecting the Wash Cycle  
When you first turn on the POWER, the washer will automactically be set for the  
NORMAL wash cycle, for Wash, Rinse & Spin. The LED indicators with be lit,  
to show cycle program.  
Power ON  
Wash, Rinse & Spin  
Normal Wash  
STATUS  
Power  
NORMAL  
S t a r t  
Pause  
Then press the START button to begin.  
• With POWER ON, Press the “CYCLE Select” button for your desired wash  
cycle. Choose between 7 various washing cycles options. Each time you press  
the CYCLE button, you will move throught the washers cycle menu. When you  
finalize your selection, please press the START button.  
CYCLE  
Program Select  
1. Power ON  
Wash Program  
Normal Wash Cycle  
Wash only  
Application  
Wash, Rinse & Spin  
No Spin or Rinse  
No Spin  
2. Press Once  
3. Press Twice  
Wash & Rinse only  
Rinse & Spin only  
Spin only  
4. Press Three Times  
5. Press Four Times  
6. Press Five Times  
No Wash  
No Wash or Rinse  
Heavy Wash Cycle  
Heavy Wash, Wash,  
Rinse, Spin  
7. Press Six Times  
Quick Wash Cycle  
Quick, Wash, Rinse,  
Spin  
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Approximate Wash Times  
Wash Program Soak  
Times  
Wash  
Rinse  
Spin  
Total  
(approx  
minutes)  
(approx  
minutes)  
Minutes  
/ Times  
(approx  
minutes)  
(approx  
minutes)  
NORMAL Wash  
Wash, Rinse  
& Spin  
None  
25  
8 – 15  
6 / 2  
6 / 2  
4
4
35 – 42  
68 – 82  
Heavy Wash  
Twice Wash,  
Wash, Rinse  
& Spin  
16 – 30  
Quick Wash  
Quick, Wash,  
Rinse & Spin  
None  
5 - 9  
3 / 1  
4
21 – 28  
Note:  
• The total wash times will vary depending on cycle.  
• The total time includes the normal water inlet time and drain time. The total  
washing time may be affected by the water inlet pressure and water level.  
• The spin time is the time from the intermittent running to the finishing of the cycle.  
• In the “Heavy Wash” program, ( heavy soiled laundry) the first soak is  
approximately 20 minutes, pre-wash is approximately 8 minutes. Clothes are  
soaked again for approximately 5 minutes. The washing, rinsing and spinning will  
then be completed. The wash time includes the pre-wash time.  
• In the “Quick” program select wash, (fast wash, for delicates) rinse and spin are  
set automatically. No procedure can be selected after setting.  
Note: When you turn the power OFF, then ON; the machine will reset to the  
standard NORMAL wash program with wash/rinse/spin appliactions.  
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Selecting the Water Level  
• There are 3 pre-set water levels to chose from: Low, Medium and High and 1  
manual overide selection using the knob. Your selection may depend on your  
wash load.  
High  
Medium  
Manual  
Water Level  
Low  
• Turning the knob to “MANUAL” will add more water to your wash load as long  
as it is held in that position. Release knob after setting to the desired water level  
by manually adding water.  
Recommended Water Levels  
Load Size in lbs  
Water Level  
Approximate  
Water used in  
Gallons  
8.72  
3.3  
High  
1.76  
Medium  
Low  
5.81  
Less than 1.76  
3.70  
End-of-Cycle Signal  
The machine will beep at the end of the cycle, indicating that the washing is  
complete. The “Wash/Rinse/Spin” indicator lights will still be ON. The washer  
will turn OFF automatically in approximately 10 minutes after the completion of  
the cycle.  
Closing the Top Lid  
For safety purposes, the top lid must always be closed during the wash process.  
If you open the top lid while the wash cycle is in progress, you will observe the  
following:  
• An alarm will sound.  
• The tub will not spin while the lid is open.  
• If the unit is in wash mode, it will stop running.  
Simply close the top lid and press the start/pause button to resume the cycle.  
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Loading the Washer  
• Load each item loosely.  
• Separate the white from the colored clothing. Separate heavy fabrics from light  
fabrics.  
• Carefully check all pockets and cuffs for foreign items. They can easily slide  
into the tub and cause damage to the tub and/or make disturbing noises during  
cycles.  
• Pre-treat all stains and heavily soiled areas for best results.  
• Do not overload your washer.  
• Close the door or top lid properly after loading the clothes.  
• When loading wet items, keep water level high enough to keep the unit in  
balance and to allow clothing to float easily in the water.  
Proper Use of Detergent  
• Fill water in the tub at the “Low” water level.  
• Add the detergent.  
• Load the washer.  
• Select the water level.  
Note: The amount of detergent used depends on the size of the load, the water  
type (hard or soft) and whether the clothes are heavily soiled or lightly  
soiled. Besides the performance of the washing machine, the quality of  
the detergent also affects the wash result. For best results, use low  
sudsing detergents only. Refer to the detergent manufacturer’s  
recommended amount for usage.  
Proper Use of Bleach  
Refer to the bleach manufacturer’s chart for the recommended use of liquid  
bleach. Dilute the bleach and add it to the water before putting clothes into the  
washtub.  
Warning! Be careful not to spill undiluted bleach onto the washer cabinet or  
onto clothing. It is a strong chemical that may damage your clothes  
and the finish of the washer if not properly diluted.  
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proper care and cleaning  
Warning! Always unplug your appliance before cleaning to avoid electric  
shock. Ignoring this warning may result in personal injury or death.  
Before using cleaning products, always read and follow the cleaning  
product manufacturer’s instructions and warnings to avoid personal  
injury and product damage.  
General Cleaning and Maintenance  
Use only a damp or sudsy cloth to clean the control panel.  
• To avoid any kind of damage to the cabinet finish, wipe the appliance cabinet  
as needed. If liquid/powdered softener, bleach or detergent is spilled onto the  
cabinet, wipe the cabinet immediately because it may cause damage to the  
finish.  
• Do not use any abrasives, harsh chemicals, ammonia, chlorine bleach,  
concentrated detergent, solvents or metal scouring pads. Some of these  
chemicals and materials may dissolve, damage and/or discolor your  
appliance.  
• Remove pins and other sharp objects from clothing to prevent scratches  
on interior parts.  
• The lint filter must be cleaned before each use for optimal efficiency. DO NOT  
USE YOUR WASHER WITHOUT THE LINT FILTER IN PLACE.  
• The filter screen of the water inlet valve may become blocked by soil  
and residue. Please clean it with a brush monthly.  
Long Absences / Moving  
• Turn OFF the water supply faucets and disconnect the hoses. Drain water from  
all hoses. This will prevent damage from water leakage if the hoses are  
accidentally ruptured or if they become loose.  
• Disconnect the electrical plug.  
• Dry the inner washtub. If moving the washer, disconnect the drain hose.  
• To prevent mold and mildew, leave the door open so that the moisture inside  
the machine can evaporate.  
• Reinstall the foam base/Styrofoam at the bottom of the unit to prevent internal  
parts from becoming damaged due to vibrations and shock when the washer is  
being moved to another location.  
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Normal Operating Sounds  
The following sounds are normally heard during the operation of the washer:  
• Tumbling sounds can be heard as heavy wet clothes in the washer are tossed  
around continuously.  
• Air rushing noise is the result of the washtub spinning at a very high RPM.  
• Clicking sounds are caused by the wash and rinse cycles turning ON and OFF.  
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troubleshooting guide  
Before calling for service, determine the symptoms and follow the suggested  
solutions:  
Washer does not operate:  
• Check if the unit is plugged in. The plug may have come loose.  
• Check if the electrical wall receptacle is of proper voltage.  
• Check if the circuit breaker needs to be reset or if the fuse needs to be  
replaced.  
• Check if the washer is overloaded. Reload and redistribute the clothing to  
rebalance the machine.  
• Check if the door is open. You may have to close the door properly.  
• Check if the program selections are set properly. You may have to adjust the  
settings.  
• Check the Power “ON/OFF” button to see if it is in the OFF position. You may  
need to press the button to set it in the ON position.  
• Check if the “Start/Pause” button is on “Pause” mode. Press this button to start  
the wash process.  
• The wash process is paused. This is normal. The clothing sensor is checking to  
verify that there are clothes inside the washtub. Water will be added  
approximately 48 seconds later.  
• The pulsator pauses during incoming water flow in the wash and rinse cycle.  
This is normal. This prevents splashing during water inlet.  
• The washer may need to be reloaded and the clothes may need to be  
rebalanced.  
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Problems with water:  
• Not enough water is coming in - The water faucet may need to be fully turned  
ON. Water hose may be tangled or bent; straighten the hose. Check the water  
level selection. It may need to be readjusted. This may cause the wash program  
to pause for a few minutes after water inlet.  
• Water leaks - This is due to improper installation of the drain hose or fill hose.  
Your home drain may be clogged. You may need to tighten the hose, check the  
plumbing or call a plumber. Water may also leak if the machine is  
overloaded or if too much detergent is used.  
• Water does not drain - This is due to improper installation of the drain hose.  
You may need to connect the drain hose properly. Check the position of the  
drain hose. The drain hose may be clogged or bent.  
• Water flows out of the drain hose during the first use of the machine - This may  
be the water left in the tub after the factory inspected the unit to test its  
performance in order to ensure the best quality.  
Washer makes noises:  
• Washer may need to be reinstalled and leveled. Refer to the washer  
installation section.  
• Wash load may need to be rebalanced, as the load may be uneven.  
• Coins, loose change, buttons or other heavy objects may be making the noise.  
• A squeaking sound may be due to an overloaded wash tub.  
• Vibration noises are due to an improper leveling of the washer or an uneven  
distribution of clothing in the tub.  
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Problems with clothing:  
• Clothes are too wrinkled – Clothes have been improperly sorted or the machine  
has been overloaded. Do not mix heavy clothes such as work clothes with light  
clothes such as blouses, light shirts and delicate items.  
• Clothes have soap residue – The detergent may not be dissolving in the water.  
Check the water temperature or add detergent as the washtub is being filled  
with water (before you load your clothes) to avoid soap residue on clothes.  
Liquid detergent is recommended.  
• Clothes are ripped or have holes - Sharp objects such as pins and belt buckles  
were left in the washtub. You must remove small, loose, sharp objects. Fasten  
belts, zippers, metal snaps etc. Check if you are using undiluted bleach. Never  
add undiluted bleach to the wash.  
Other:  
• The spinning is intermittent when it starts – The laundry needs to be balanced to  
avoid slanting. Move the laundry around to equalize tehe load.  
• The “Spin” does not work in Program Select – The program is setting the drain  
time. Spinning will start in a few minutes.  
• During the final spinning, it stops, the “Rinse” indicator lights up and the washer  
starts to fill with water – The wash load is slanting on one side. After the water  
is filled, the slanting will be removed and the spinning will be reactivated.  
Welcome to the world of  
Haier Compact Portable Laundry!  
• Efficient, Compact and Portable  
• Easy Installation and Use  
• Uses Convenient Standard120VAC -15 amp Outlets  
You can install them anywhere!  
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limited warranty  
In Home Service  
This warranty covers appliances  
within the continental United States,  
Puerto Rico and Canada. What is  
not covered by this warranty:  
Replacement or repair of household fuses,  
circuit breakers, wiring or plumbing.  
A product whose original serial number has  
been removed or altered.  
Full ONE Year Warranty  
For 12 months from the date of original  
retail purchase, Haier will repair or replace  
any part free of charge including labor that  
fails due to a defect in materials or  
workmanship.  
Any service charges not specifically  
identified as normal such as normal  
service area or hours.  
Limited Warranty  
After one year from the original retail  
purchase date, Haier will provide a part at  
no cost, as indicated below, to replace said  
part as a result of a defect in materials or  
workmanship. Haier is solely responsible  
for the cost of the part. All other costs such  
as labor, trip charge, etc are the  
Damage to clothing.  
Damage incurred in shipping.  
Damage caused by improper installation or  
maintenance.  
Damage from misuse, abuse accident, fire,  
flood, or acts of nature.  
responsibility of the owner.  
Damage from service other than an  
authorized Haier dealer or service center.  
Damage from incorrect electrical current,  
voltage or supply.  
Second through Fifth Year  
Haier will provide the outer washtub and  
related outer tub assembly parts should the  
part fail to hold water.  
Damage resulting from any product  
modification, alteration or adjustment not  
authorized by Haier.  
Second through Seventh Year  
Haier will provide the inner stainless steel  
wash tub if defective in material or  
workmanship.  
Adjustment of consumer operated controls  
as identified in the owner’s manual.  
Hoses, knobs, lint trays and all attachments,  
accessories and disposable parts.  
Labor, service transportation, and shipping  
charges for the removal and replacement of  
defective parts beyond the initial 12-month  
period.  
Note: This warranty commences on the  
date the item was purchased and the  
original purchase receipt must be presented  
to the authorized service representative  
before warranty repairs are rendered.  
Damage from other than normal household  
use.  
Exceptions: Commercial or Rental Use  
Any transportation and shipping charges.  
Warranty  
THIS LIMITED WARRANTY IS GIVEN  
IN LIEU OF ALL OTHER WARRANTIES,  
EXPRESSED OR, INCLUDING THE  
WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR  
PURPOSE  
90 days labor from date of original  
purchase  
90 days parts from date of original  
purchase  
No other warranty applies  
The remedy provided in this warranty is  
exclusive and is granted in lieu of all other  
remedies.  
For Warranty Service  
Contact your nearest authorized service  
center. All service must be performed by  
a Haier authorized service center. For the  
name and telephone number of the nearest  
authorized service center please call  
1-877-337-3639.  
This warranty does not cover incidental or  
consequential damages, so the above  
limitations may not apply to you. Some  
states do not allow limitations on how long  
an implied warranty lasts, so the above  
limitations may not apply to you.  
Before calling please have available  
the following information:  
This warranty gives you specific legal rights,  
and you may have other rights, which vary,  
from state to state.  
Model number and serial number of your  
appliance. The name and address of the  
dealer you purchased the unit from and the  
date of purchase.  
Haier America  
A clear description of the problem.  
A proof of purchase (sales receipt).  
New York, NY 10018  
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IMPORTANT  
Do Not Return This Product To The Store  
If you have a problem with this product, please contact the  
“Haier Customer Satisfaction Center” at 1-877-337-3639.  
DATED PROOF OF PURCHASE, MODEL # AND SERIAL # REQUIRED FOR  
WARRANTY SERVICE  
IMPORTANT  
Ne pas renvoyer cet appareil au magasin.  
Si vous avez un problème avec cet appareil, veuillez contacter  
le service à la clientèle de Haier au 1-877-337-3639.  
IL EST OBLIGATOIRE DE FOURNIR UNE PREUVE D’ACHAT DATÉE, LE NUMÉRO DU MODÈLE  
ET SON NUMÉRO DE SÉRIE AFIN DE BÉNÉFICIER DE LA COUVERTURE DE LA GARANTIE.  
IMPORTANTE  
No Devuelva Este Producto al Establecimiento Compra.  
Si tiene problemas con este producto, por favor póngase en contacto con el  
“Centro Haier de Atención al Cliente” en el 1-877-337-3639.  
PARA EL SERVICIO DE GARANTÍA SE REQUIERE PRUEBA DE COMPRA, FECHADA,  
No. DE MODELO Y No. DE SERIE  
120 V, 60 Hz  
Made in China  
Fabriqué en Chine  
Hecho en China  
Haier America  
New York, NY 10018  
Printed in China  
HLP021-WM  
100421 1107  
Part # WD-9999-14  
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