Instructions for Installation and Use
Gas Hob
Model GF640 - GF 641
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Introduction
Your new hob is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has been
installed in accordance with the installation instructions detailed in this booklet.
To help make best use of your cooking equipment, please read this booklet carefully.
The hob is designed specifically for domestic use and responsibility will not be accepted for use in any other installation.
*The guarantee is subject to the provisions that the appliance:
(a) Has been used solely in accordance with this booklet.
(b) Has been properly connected to a suitable supply voltage as stated on the rating plate, attached to the
appliance.
(c) Has not been subjected to misuse or accident or been modified or repaired by any person other than the
manufacturers authorised employee or agent.
(d) Has been correctly installed.
The European Directive 2002/96/EC onWaste Electrical and Electronic Equipment (WEEE), requires that old household
electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact
on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information concerning the correct disposal of their old
appliance.
This appliance conforms with the following European Economic Community directives:
-
-
-
-
73/23/EEC of 19/02/73 (Low Voltage) and subsequent modifications;
89/336/EEC of 03/05/89 (Electromagnetic Compatibility) and subsequent modifications;
90/396/EEC of 29/06/90 (Gas) and subsequent modifications;
93/68/EEC of 22/07/93 and subsequent modifications.
3
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ForYour Safety
When used properly your appliance is completely safe but as with any electrical product there are certain
precautions that must be observed.
PLEASE READ THE BELOW PRECAUTIONS BEFORE USING YOUR APPLIANCE.
To maintain the efficiency and safety of this appliance, we recommend you do the following:
- only call the Service Centres authorised by the manufacturer.
- always use genuine spare parts.
ALWAYS:
- keep any ventilation slots clear of obstructions.
- make sure you remove all packaging and dispose of
safely.
- check the soundness of the appliance after it has been
unpacked.
- make sure you understand the controls before using the
appliance.
- keep children away from the appliance during use.
- take care to avoid heat/steam burns when operating the
controls.
- make sure the controls are turned off when you have finished
cooking and when not in use.
- take care to avoid heat/steam burns when operating the
controls.
- disconnect from the power supply, and allow to cool, before
cleaning or performing maintenance.
- refer servicing to a qualified appliance service engineer.
- keep the hob clean as a build up of grease or fat from
cooking can cause a fire.
- follow the basic principles of food handling and hygiene to
prevent the possibility of bacterial growth.
- dry food thoroughly before frying and lower it slowly into the
hot oil or fat. Frozen food in particular, will cause frothing and
spitting if added too quickly.
- keep outside of pans clean and free from streaks of oil or
fat.
- place pans centrally over the burner making sure handles
are kept away from the edge of the hob and cannot be
heated by other burners/pans.
NEVER:
- attempt to install or repair the appliance without the
assistance of qualified personnel.
- store items above the appliance that children may attempt
to reach.
- heat up unopened food containers, as pressure can build
up causing the container to burst.
- use the appliance to heat up anything other than food.
- use the appliance as a room heater.
- dry any items on the hob.
- install the appliance next to curtains or other soft furnishings.
- allow children to play with or tamper with the controls.
-leave children unsupervised where cooking appliances are
installed as all the cooking surfaces get hot during and after
use.
- store chemicals, foodstuffs or pressurised containers in or
on the appliance, or in cabinets immediately above or next
to the appliance.
- use flammable or plastic items on or near the hob.
- use adapters, multiple sockets and/or extension leads.
- fill a deep fat frying pan more than 1/3 full of oil, or use a lid.
DO NOT LEAVE UNATTENDED WHILE COOKING.
- fry too much food at a time, especially frozen food. This
only lowers the temperature or the oil or fat too much, resulting
in greasy food.
- pull on the appliance or the supply able to unplug it from
the electrical outlet.
- allow power cables of other appliances to come into contact.
- with hot parts of this appliance.
- expose the appliance to atmospheric agents, such as
rain or sunlight.
- operate the appliance with wet hands.
- allow anyone to sit or stand on any part of the appliance.
- use misshapen pans which may be unstable.
- use round base woks directly on the pan supports.
- use fish kettles or large preserving pans across two burners.
- operate the appliance with wet parts of the body.
SAFETY ADVICE
IMPORTANT - As with any cooking appliance there could be some fire risk attached to the heating of oil, particularly for
deep fat frying. Cooking utensils containing oil must not be left unattended (eg. to answer the telephone) on or in close
proximity to the cooking areas.
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:
1. Turn off the burners.
2. Cover the pan with a fire blanket or damp cloth, this will smother the flames and extinguish the fire.
3. Leave the pan to cool for at least 60 minutes before moving it. Injuries are often caused by picking up a hot pan and
rushing outside with it.
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of the extinguisher is likely to tip the pan
over. Never use water to extinguish oil or fat fires.
4
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Know your Hob
I
J
A
F
H
B
D
A. Gas Burners
B. Pan Support for Cookware
C
G
C. Control Knobs for Gas Burners
D. Ignitor for Gas Burners
E. Ignition Button for Gas Burners (only on certain
models)
F. Flame Failure Device - Activates if the flame
accidentally goes out (spills, drafts, etc.), interrupting
the delivery of gas to the burner.
L
G
A
B
G. Semi Rapid Burner
H. Reduced Rapid Burner
1
6
2
5
I. Triple Crown Burner
4
3
J. Auxilliary Burner
L. Electric Hot Plates (only on certain models)
M. Indicator Light for Electric Hot Plates (only on certain
models) - On those models equipped with electric hot
plates and ignitor, the indicator light is incorporated into
the ignition button.
C
H
M
E
How To Use Your Hob
The position of the corresponding gas burner is indicated
on each control knob.
keeps the flame lighted warms up.
On those models fitted with an ignitor (D), the "E"
ignition button, identified by the
symbol, must first
be pressed and then the corresponding knob pushed
all the way in and turned anti-clockwise to the "High"
setting.
To light a burner, simply press the corresponding knob
all the way in and then turn it anti-clockwise to the
"High" setting, keeping it pressed in until the burner
lights.
Caution: If the burner accidently goes out, turn off the gas
with the control knob and try to light it again after waiting at
least 1 minute.
To turn off a burner, turn the knob in the clockwise direction
until it stops (it should be on the “•” setting).
The burners differ in size and power. Choose the most
appropriate one for the diameter of the cookware being used.
The burner can be regulated with the corresonding control
knob by using one of the following settings:
• Off
High
Low
To light a burner, simply press the corresponding knob all
the way in and then turn it in the counter-clockwise direction
to the "High" setting, keeping it pressed in until the burner
lights.
This model is fitted with a safety device (F), the knob
must be pressed in for about 6 seconds until the device that
5
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Practical Advice
Practical Advise on Using the Burners
For best performance, follow these general guidelines:
It may occur that the cooktop does not function or does
not function properly. Before calling customer service for
assistance, lets see what can be done.
First of all, check to see that there are no interruptions in
the gas and electrical supplies, and, in particular, that the
gas valves for the mains are open.
•
Use the appropriate cookware for each burner (see
table) in order to prevent the flame from reaching the
sides of the pot or pan;
•
•
Alwasy use cookware with a flat bottom and keep the
lid on;
When the contents come to a boil, turn the knob to
"Low".
The burner does not light or the flame is not uniform
around the burner.
Check to make sure that:
•
•
The gas holes on the burner are not clogged;
All of the movable parts that make up the burner are
mounted correctly;
Burner
ø Cookware Diameter (cm)
Fast (R)
24 – 26
22 – 24
16 – 20
10 – 14
24 – 26
•
There are no draughts around the cooking surface.
Reduced Fast (RR)
Semi Fast (S)
The flame does not stay lighted on the model with
the safety device.
Check to make sure that:
•
•
You press the knob all the way in;
You keep the knob pressed in long enough to activate
the safety device.
Auxiliary (A)
Triple Crown (TC)
•
The gas holes are not clogged in the area corresponding
to the safety device.
To identify the type of burner, refer to the designs in the
section entitled, "Burner and Nozzle Specifications".
Practical Advice on Using the Electric Hot Plates
In order to avoid heat loss and damage to the hot plate,
use cookware with a flat bottom the diameter of which is
not less than that of the hot plate.
The burner does not remain on when set to "Low".
Check to make sure that:
•
•
•
The gas holes are not clogged.
There are no draughts near the cooking surface.
The minimum has been adjusted correctly (see the
section entitled, "Minimum Regulation").
Setting Normal or Fast Plate
0
1
Off
The cookware is not stable.
Check to make sure that:
Cooking vegetables, fish
•
•
The bottom of the cookware is perfectly flat.
The cookware is centered correctly on the burner or
electric hot plate.
Cooking potatoes (using steam) soups,
chickpeas, beans.
2
3
•
The support grids have not been inverted.
Continuing the cooking of large quantities
of food, minestrone
If, despite all of these checks, the cooktop does not
function properly and problem persists, call the nearest
Customer Service Centre,
informing them of:
- The type of problem.
4
5
For roasting (average)
For roasting (above average)
- The abbreviation used to identify the model (Mod. ...) as
indicated on the warranty.
Never call upon technicians not authorized by the
manufacturer, and refuse to accept spare parts that are
not original.
For browning and reaching a boil in a
short time.
6
Before using the hot plates for the first time, you should
heat them at maximum temperature for approximately
4 minutes, without any pans. During this initial stage,
their protective coating hardens and reaches its
maximum resistance.
6
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Care and Cleaning
Before cleaning or performing maintenance on your
and then rubbed with oil while still warm;
appliance, disconnect it from the electrical power supply.
To extend the life of the cooktop, it is absolutely
indispensable that it be cleaned carefully and
thoroughly on a frequent basis, keeping in mind the
following:
•
Stainless steel can be stained if it remains in contact
with highly calcareous water or aggressive detergents
(containing phosphorous) for an extended period of time.
It is recommended that these parts be rinsed thoroughly
with water and then dried well. It is also a good idea to
clean up any spills.
•
•
Do not use steam equipment to clean the appliance.
The enameled parts and the glass top, if present, must
be washed with warm water without using abrasive
powders or corrosive substances which could ruin them;
The removable parts of the burners should be washed
frequently with warm water and soap, making sure to
remove caked-on substances;
Greasing theTaps
The taps may jam in time or they may become difficult to
turn. If so, the tap itself must be replaced.
N.B.:This operation must be performed by a technician
authorised by the manufacturer.
•
•
On cooktops with automatic ignition, the end of the
electronic ignition device must be cleaned carefully and
frequently, making sure that the gas holes are not
clogged;
•
The electric hobs should be cleaned using a damp cloth
Troubleshooting
Before calling service for assistance, check through the
following list, there may be nothing wrong.
If the burner does not remain on when set to "Low".
Check to make sure that:
First of all, check to see that there are no interruptions in the
gas and electrical supplies, and, in particular, that the gas
valves for the mains are open.
•
•
•
The gas holes are not clogged.
There are no draughts near the cooking surface.
The minimum has been adjusted correctly (see Installation
section, "Minimum Regulation").
If the burner does not light or the flame is not uniform
around the burner.
If the cookware is not stable.
Check to make sure that:
Check to make sure that:
•
•
The gas holes on the burner are not clogged.
All of the movable parts that make up the burner are
mounted correctly.
•
•
•
The bottom of the cookware is perfectly flat.
The cookware is centered correctly on the burner .
The support grids have not been inverted.
•
There are no draughts around the cooking surface.
If, despite all of these checks, the hob does not function
properly and problem persists, call Hotpoint Service (see
KEY CONTACTS, back page), informing them of:
- The type of problem.
- The abbreviation used to identify the model (Mod. ...) as
indicated on the warranty.
If the flame does not stay lit on a model with the
Flame Failure device.
Check to make sure that:
•
•
You press the knob all the way in.
You keep the knob pressed in long enough to activate
the flame failure device.
•
The gas holes are not clogged in the area corresponding
to the flame failure device.
IMPORTANT:
Never call upon technicians not authorized by the
manufacturer, and refuse to accept spare parts that are not
original.
7
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Installation
Thefollowinginstructionsareintendedfortheinstallersothatthe
d) Liquidifiedpetroleumgasesareheavierthanairand,asaresult,
settle downwards. Rooms in which LPG tanks are installed
mustbefittedwithventilationopeningstotheoutsideinorderto
allowthegastoescapeintheeventofaleak. Therefore, LPG
tanks, whetheremptyorpartiallyfull, mustnotbeinstalledor
storedinroomsorspacesbelowgroundlevel(cellars,ect.).Itis
alsoagoodideatokeeponlythetankcurrentlybeingusedin
theroom,makingsurethatitisnotnearsourcesofheat(ovens,
fireplaces,stoves,etc.)thatcouldraisetheinternaltemperature
of the tank above 50°C.
installationandmaintenanceproceduresmaybefollowedinthe
most professional and expert manner possible. Important:
Disconnect the appliance from the electrical supply before
performinganymaintenanceorrepair.
PositioningtheHob
Important: this unit may be installed and used only in
permanently ventilated rooms in accordance with British
Standard Codes Of Practice:B.S. 6172 / B.S. 5440, Par. 2 and
B.S.6891 Current Editions.The following requirements must be
observed:
InstallationofBuilt-inHobs
The gas hob is equipped with type X degree protection against
overheating. Therefore, the appliance can be installed next to
cabinets,providedtheheightofthecabinetdoesnotexceedthatof
thehob. Forproperinstallationofthehob, thefollowingguidlines
mustbefollowed:
a) Theroommustbefittedwithaventilationsystemwhichvents
smokeandgasesfromcombustiontotheoutside.Thismust
be done by means of a hood or electric ventilator that turns
onautomaticallyeachtimethehobisoperated.
a) Ifthecabinet(s)locatednexttothehobarehigherthanthehob
itself, thecabinet(s)mustbeinstalledatleast110mmfromthe
hobedge.
b) Hoods must be installed in accordance with the instructions
containedintheinstallationmanualforthehoodsthemselves,
andnolessthan650mmfromthehob.
c) In the case of the 600 mm cooker hoods, besides following
the recommendations in point b), the cabinets should be
positioned next to the hood at a height of at least 540 mm
from the top since this will make it possible to install the lid
and move it correctly.The cabinet should always be installed
at a height from the top which allows easy use of pots and
pans on the cooker.
d) Shouldthehobbeinstalleddirectlyunderacupboard,thelatter
shouldbeatleast700mm(millimetres)fromthetop,asshown
inFigureC.
In a chimney stack or branched flue.
(exclusively for cooking appliances)
Directly to the Outside
b) Theroommusthaveanairflowtoallowforpropercombustion.
3
Thismustbe2m ³/hperkWofinstalledpower.Theairflowcan
HOOD
Fig. C
becreatedusinganenclosedventwithaninnercrosssection
ofatleast100cm²whichmustnotbeabletobeblocked. Ithe
appliancedoesnothaveaflamefailuredevice, theventmust
Min. 600mm.
3
haveaninternalcrosssectionof200cm ³(Fig. A). Alternatively
theroominwhichthehobissituatedcanbeventedindirectly
through ventilation ducts as specified above, as long as the
adjacentroomisnotasharedarea, abedroomorpresentany
riskoffire(Fig. B).
Detail A
Adjacent
Room
Room to be
Vented
e) Thedimensionsofthecutoutfortheappliancemustbethose
indicatedinthefigureD.Clampsareprovidedtofastenthehob
tocountersmeasuringfrom20to40mminthickness.Tofasten
the hob securely, it is recommended that all the clamps be
used.
Fig. D
A
555 mm.
Examples of ventilation holes
for comburant air.
Enlarging the ventilation slot
between window and floor.
Fig.A
Fig.B
c) Intensiveandprolongeduseoftheappliancemaynecessitate
supplementalventilation, e.g. openingawindoworincreasing
thepoweroftheairintakesystem(ifpresent).
8
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Installation
Fastening Clamps - Assembly Diagram
Gas Connection for the Hob
Thehobshouldbeconnectedtothegassupplybyanauthorized
installer. During installation of this product it is essential to fit an
approvedgastaptoisolatethesupplyfromtheapplianceforthe
convenienceofanysubsequentremovalorservicing.Connection
of the appliance to the gas mains or liquid gas tanks must be
carriedoutaccordingtothesafetystandardscurrentlyinforce,and
onlyafteritisascertainedthatitissuitableforthetypeofgastobe
used. Ifnot, followtheinstructionsindicatedinthesectionentitled,
“Adapting the Hob for Different Types of Gas”. If the hob is to be
connectedtotankscontainingliquidgas, usepressureregulators
thatcomplywithcurrentsafetystandards.
Clamp Position for
H=30mm top
Clamp Position for
H=40mm top
Front
Important: Toinsurethattheapplianceoperatessafety, thegas
is regulated correctly and your appliance lasts over time, make
sure that gas pressure levels comply with the indications given
in Table 1, “Nozzle and Burner Specifications”.
Gas Connection to Non-flexible Pipe
(copper or steel)
Connection to the gas source must be done in such a way as to
not create any stress points at any part of the appliance.
The appliance is fitted with an adjustable, "L" shaped connector
and a gasket for the attachment to the gas supply. Should this
connector have to be turned, the gasket must be replaced
(supplied with the appliance).
Clamp Position for
H=20mm top
N.B: Use the clamps contained in the "accessory kit."
Back
f) In the event the hob is not installed above a built-in oven, a
woodpanelmustbeinsertedasinsulation. Thispanelmustbe
placedatleast20mmfromthebottomofthehobitself.
Important:Wheninstallingthehobaboveabuilt-inoven,theoven
should be placed on two wooden strips; in the case of a joining
cabinet surface, remember to leave a space of at least 45 x 560
mmattheback.
Thegasfeedconnectortotheapplianceisathreaded, male 1/2"
connectorforroundgaspipe.
Gas Connection to Flexible Steel Pipe
Thegasfeedconnectortotheapplianceisathreaded, male1/2"
connectorforroundgaspipe. Onlyusepipes, tubesandgaskets
thatcomplywithcurrentsafetycodes. Themaximumlengthofthe
flexible pipes must not exceed 2000 mm. Once the connection
hasbeenmade,ensurethattheflexiblemetaltubedoesnottouch
anymovingpartsandisnotcrushed.
Check the Seal
560 mm.
Once the hob has been installed, make sure all the connections
are properly sealed, using a soapy water solution. Never use a
flame.
When installing the hob above a built-in oven without forced
ventilation, ensurethatthereareairinletsandoutletsforventilating
theinteriorofthecabinetadequately.
9
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Installation
Adapting the Hob for Different Types of Gas
RegulationofAirSupplytotheBurner
To adapt the hob to a different type of gas than that for which it
wasdesigned,(seethestickerunderthehoboronthepackaging),
theburnernozzlesmustbechanged, asfollows:
Theburnersdonotneedaprimaryairregulator.
MinimumRegulation
• Turn the gas valve to minimum.
• Remove the pan supports and slide the burners out of the
•
Remove the knob and turn the regulator screw (positioned
either on the side of the top or inside the shaft) clockwise
until the flame becomes small but regular.
cooktop.
• Unscrew the nozzles using a 7mm socket wrench and
replacethemwiththoseforthenewtypeofgas. (Seetable1,
“BurnerandNozzleSpecifications”).
N.B.: In the case of liquid gas, the regulation screw must be fully
screwedin(clockwise).
• Reassemblethepartsfollowingtheinstructionsinreverseorder.
• Oncompletingtheoperation, replacetheoldratinglabelwith
the one showing the new type of gas; the sticker is available
fromHotpointService(seeKEYCONTACTS, backpage).
If the gas pressure is different than that prescribed, a pressure
regulatormustbeinstalledatthesource,incompliancewithnational
standardsgoverningtheuseof pipedgasregulators.
• Makesurethat,whentheknobisturnedrapidlyhightolow,the
flamedoesnotgoout.
• In the event of a malfunction on appliances with the security
device(thermocouple)whenthegassupplyissetatminimum,
increasetheminimumsupplylevelsusingtheregulatorscrew.
Once the adjustment has been made, apply sealing wax, or a
suitable substitute, to the old seals on the by-pass.
1 0
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Electrical Connection
Before connecting to the power supply, make sure that:
Electrical connection
• the limiter switch and the domestic system can
withstand the load from the appliance (see rating
plate).
• the supply system is efficiently earthed according to
standards and laws in force.
WARNING: THIS APPLIANCE MUST BE EARTHED.
The hob is designed to work with alternating current, the
supply voltage and frequency indicated on the rating plate
(situated under the hob). Make sure that the local supply
voltage corresponds to the voltage indicated on the rating
plate.
• the socket or double-pole switch are easily accessible
when the appliance is installed.
Connecting the supply cable to the mains electricity
supply
Important: the wires in the mains lead are coloured in
accordance with the following code:
For models supplied without a plug, fit a standard plug
suitable for the load indicated on the rating plate, onto a
cable and connect to a suitable socket.
Green & Yellow
Blue
Brown
- Earth
- Neutral
- Live
To connect direct to the mains supply, a double pole switch
with a contact separation of at least 3mm suitable for the
load and complying with current standards and regulations
must be fitted between the appliance and the mains supply
outlet.
As the colours of the wires in the mains lead may not
correspond with the coloured markings identifying the terminals
in your plug, proceed as follows:
Connect the Green & Yellow wire to terminal marked “E” or
or coloured Green or Green & Yellow.
Connect the Brown wire to the terminal marked “L” or coloured
Red or Brown.
Connect the Blue wire to the terminal marked “N” or coloured
Black or Blue.
The green-yellow earth wire must not be interrupted by the
switch.
The supply cable must be positioned so that no part of it
reaches a temperature of 50°C above room temperature.
For installation above a built-under oven, the hob and the
oven must be connected separately to the electricity supply,
both for safetly reasons and for easy removal of the oven
for repair, maintenance etc.
FAILURE TO OBSERVE THE ACCIDENT-
PREVENTION REGULATIONS RELIEVES THE
MANUFACTURER OF ALL LIABILITY.
DO NOT use adapters as they could cause overheating or
burning.
Replacing the cable
Use a rubber cable of the type H05RR-F with a suitable
cross section 3 x 0.75 mm².
The yellow-green earth wire must be 2-3 cm longer than
the other wires.
1 1
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Characteristic of the burners and nozzles
Table 1
Liquid Gas
Natural Gas
Burner
Diameter Thermal Power
By-pass
1/100
Nozzle
1/100
Flow*
g/h
Nozzler
1/100
Flow*
l/h
(mm)
kW (p.c.s.*)
(mm)
Nom.
Red.
0.7
(1)
(mm)
86
***
**
(mm)
116
Rapid
(Large) (R)
100
100
75
3.00
2.60
1.65
1.00
3.25
41
41
30
30
60
39
39
28
28
57
218
214
286
248
157
95
Reduced
Rapid (RR)
0.70
0.4
0.4
1.3
80
64
50
91
189
120
73
186
118
71
110
96
SemiRapid
(Medium)(S)
Auxiliary
(Small) (A)
55
71
Triple Crown
(TC)
130
236
232
133
309
Nominal (mbar)
Minimum (mbar)
Maximum (mbar)
28-30
20
35
37
25
45
20
17
25
Supply
pressures
*
At 15°C and 1013 mbar-dry gas
Natural
P.C.S. = 37.78 MJ/m3
**
Propane
P.C.S. = 50.37 MJ/kg.
P.C.S. = 49.47 MJ/kg.
(1) re. Models with the security device (Ref. F).
*** Butane
1 2
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Notes
1 3
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After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of
free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales
service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs
include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service
cover plans to give you total peace of mind.
l Repair Protection Plan
-
FREE service repairs for a single Hotpoint appliance during the
period of cover.
l Kitchen Cover
-
FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web
site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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Guarantee
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair
for an engineer to call. If the technical problem is not resolved under this guarantee, we will
replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and
cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint
engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to
the following provisions that your appliance:
l
l
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not
for commercial or trade use).
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Has been properly connected to a suitable electrical supply voltage as stated on the
appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other than one of
our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be
plugged into a mains socket.
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Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete
confidence in both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
INDESIT Company UK LTD, Morley Way, Peterborough, PE2 9JB
195.036.404.02
09-2005 Part no. FP162 - 01
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