InstallatIon & operatIng InstructIons
ImperIal gas logs
Fi36s
Fi42s
Fi36sl
Fi42sl
Fi36m
Fi42m
Fi36ml
Fi42ml
For resIdentIal use
WarnIng: If the information in this manual
is not followed exactly, a fire or explosion may
result causing property damage, personal
injury or loss of life.
—
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
—
What to do if you smell gas
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fire
department.
—
Installation and service must be performed by a
qualified installer, service agency or the gas sup-
plier.
WarnIng!
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
Refer to this manual. For assistance or additional information, consult a qualified installer, service agency or
the gas supplier.
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a. listings and code approvals
The Imperial Series Gas Log Set has been tested and listed in the U.S. in accordance with ansI Z21.60-1996 (Gas Log
Set). In Canada the Imperial Series Gas Log Set has been tested and approved in accordance with cga 2.26-m96. It has
been listed by Underwriters Laboratories Inc. for installation and operation in the United States and Canada as described
in these Installation and Operating Instructions. All components are UL, AGA, CGA or CSA safety certified.
Check with your local building code agency prior to installing this appliance to ensure compliance with local codes, includ-
ing the need for permits and follow-up inspections. In the absence of local codes, comply with the national Fuel gas
code, ansI Z223.1-latest edition in the U.S.; in Canada, the can/cga B149 Installation codes. If any assistance is
HEATILATOR® is a registered trademark of Hearth & Home Technologies Inc.
WarnIng!
this heatilator appliance and its components are designed to be installed and operated as a system.
any alteration to or substitution for items in this system, unless allowed by these installation instruc-
tions, will void the underwriters laboratories listing and may void the product warranty. It may also
create a hazardous installation. read through these instructions thoroughly before starting your
installation and follow them carefully throughout your project.
WarnIng!
Do not use this appliance if any part has been under water. Immediately call a qualified service techni-
cian to inspect the appliance and to replace any part of the control system and any gas control which
has been under water.
B. description of the Imperial gas log set
optional components include:
the heatIlator® Imperial gas log set
RC-BATT-HTL Remote Control (M-Series only)
consists of the following:
1. Burner/Hearth Assembly
2. Grate Assembly
3. Four Fiber Logs
tools and building supplies nor-
mally required for installation:
Pliers
Imperial series nomenclature
Phillips screwdriver
Fi42ml
logset order code number
Tape measure
Fi
Imperial Series Log Set
36” Log Set
Crescent wrenches
36
Non-corrosive leak-check solution
42
42” Log Set
M
Intermittent Pilot
Safety Pilot Manual Valve
Natural Gas
S
No Suffix
L
note:The illustrations and diagrams used throughout
these installation instructions are not drawn to
scale.
Propane Gas
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These gas log sets are available with different valve systems. The Fi36S, Fi36SL, Fi42S and Fi42SL sets use a separate
regulator and valve system, and the Fi36M, Fi36ML, Fi42M and Fi42ML sets use a combination control with an intermit-
tent pilot. Both valve systems are available in natural or propane gas. Only the “M” Series can be used with an optional
remote control (RC-BATT-HTL).
Conversion kits to convert from natural gas to propane or from propane to natural gas are available.
•
•
The conversion kits for all “M” series log sets are:
-
-
dcKp to convert from natural gas to propane
dcKn to convert from propane to natural gas.
The conversion kits for all “S” series log sets are:
-
-
cKmp to convert from natural to propane gas
cKmn to convert from propane to natural gas.
These HEATILATOR® gas log sets and components have been tested and will operate safely when installed in accor-
dance with this installation manual. This decorative appliance is a highly engineered system. Unless you use HEATILA-
TOR® components which have been designed for the system, you may create a fire hazard.
model no. Btu/hr. Input
Orifice
.152
.093
.169
.093
.182
.110
Fi36M
Fi36ML
60,000
Fi36S
Fi36SL
Fi42M
Fi42ML
80,000
Fi42S
.228
.110
Fi42SL
gas pressure
Inlet gas supply pressure (NG)
4.5 (min) - 7.0 (max) in. w.c.
Optimal manifold pressure (NG) 3.5 in. w.c.
Inlet gas supply pressure (LP)
11.0 (min) - 14.0 (max) in. w.c.
Optimum manifold pressure (LP) 10 in. w.c.
Gas pressure
BTU/hr. Input
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c. Important Information
Installer: Please leave these instructions with the owner.
owner: Please retain these instructions for future reference.
Important: read these instructions carefully before making installation.
•
•
•
•
•
•
•
This appliance must be installed only in a solid-fuel burning (woodburning) fireplace with a working flue and
constructed of noncombustible materials.
The appliance area must be kept clear and free from combustible materials, gasoline and other flammable
vapors and liquids.
A fireplace screen must be in place when the log set is burning and, unless other provisions for combustion
air are provided, the screen shall have an opening(s) for introduction of combustion air.
Installation and the provisions for combustion and ventilation air must conform with the latest edition of the
national Fuel gas code ansI Z223.1 or in Canada, the current can/cga-B149.1 and B149.2.
Inlet and outlet taps are provided on the gas control (M Series) for a test gauge connection. Replace the plug
after the test.
The appliance and its manual shutoff valve must be disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of 1/2 PSIG.
The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff
valve during any pressure testing of the gas supply pipe system at test pressure equal to or less than 1/2
PSIG.
•
The minimum size fireplace in which the log set can be installed and the minimum permanent free opening
that must be provided by either the fireplace chimney or chimney damper to vent the flue gases must be in
accordance with the tables in Figure 1.
•
•
Any chimney damper must be fixed so that the minimum permanent vent opening will be maintained at all
times (by screw, bolt at damper edge, or hole in damper.)
Solid fuel shall not be burned in a fireplace where a decorative gas appliance is installed.
1. high altitude Installation
For U.S. installation, appliances are tested and approved for elevations from 0-2000 feet. When installing this Imperial
Gas Log Set at an elevation above 2000 feet, National Fuel Gas Codes require a decrease of the input rating by changing
the existing burner orifice to a smaller size. Input should be reduced 4% for each 1000 feet above sea level. Check with
the local gas utility for proper orifice size identification. The current orifice is available from your Heatilator distributor.
For Canada, appliances are certified for elevations from 0-4500 feet. When installing this Imperial Gas Log Set at an
elevation between 0-4500 feet in Canada, the input rating does not need to be reduced. When installing this log set at an
elevation above 4500 feet in Canada, check with local authorities.
2. minimum dimensions
minimum Firebox dimensions
minimum permanent Free opening
Set Size Depth Height Front Opening
Chimney Ht. (ft)
36 in.
42 in.
36 in.
42 in.
13 in. 16 in.
13 in. 16 in.
30 in.
34 in.
10 ft
40 sq in.
40 sq in.
Figure 1
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5
d. step-by-step Installation
1. unpack the log set
Carefully remove all parts from the shipping container.
Your set includes four fiber logs, a burner assembly, the
grate assembly, fire embers, lava rock, damper stop, and
10” flex connector.
b. Remove the four screws that secure the top pan to
the base of the appliance. See Figure 4.
2. Install the damper stop
To install the damper stop: Open the damper to the fully
open position and secure it open with the stop as shown in
Figure 2.
Figure 4 - top pan
c. Set the burner assembly and top pan aside.
d. The gas line connection for the Imperial Series Gas
Log Set may be plumbed from either the right or
left side of the appliance.
note: One manual shutoff valve is supplied with
the appliance. This appliance must be installed
with an additional manual shutoff valve (not
supplied) located no more than six feet from the
appliance.
Figure 2 - damper operation
If the damper stop doesn’t fit your application, use a per-
manent means that will keep the damper open at least to
the minimum vent opening. See Figure 1.
3. position the log set in the Fireplace
e. The 1/2” iron pipe incoming gas line should be piped
into the valve compartment from either the right or
left side and connected to the brass flare connector
and the 10” stainless steel flex line (supplied). See
Figure 5.
The burner assembly should be located as far back as
possible and centered left to right in the combustion cham-
ber of the vented fireplace.
4. connect the gas line
The appliance is provided with a stainless steel flexible
connector and a listed (and Commonwealth of Massachu-
setts approved) T-handle manual shutoff valve.
optional: Seal around the gas line to prevent cold
air leakage.
a. Remove the four screws that secure the burner
assembly to the top pan. See Figure 3.
Figure 5 - gas line connection
Figure 3 - Burner assembly
note: Have the gas supply line installed in accordance with building codes by a qualified installer approved and/or
licensed as required by the locality. In the Commonwealth of Massachusetts, installation must be performed by a licensed
plumber or gas fitter.
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f. Bleed the gas line to extract any air that may have
been trapped inside the pipe. All connections
must be tightened and checked for leaks with a
commercially available, non-corrosive leak check
solution. Be sure to rinse off the solution when done
leak testing. DO NOT USEAN OPEN FLAME. Turn
off the gas after the leak test.
g. Reassemble the top pan with the four screws
removed earlier, and the burner assembly with the
four screws removed earlier.
note: Be sure when reassembling the burner
assembly that the burner neck is properly positioned
on the orifice.
Figure 7 - rock Wool placement
c. lava rock
Place on the hearth refractory of the fireplace, all around
the log set. See Figure 8.
5. grate assembly
The grate assembly should be positioned on top of the top
pan and the burner assemblies, centered from left to right
and pulled forward as far as possible. See Figure 6.
Figure 8 - lava rock
d. Vermiculite
When placing the vermiculite, sprinkle it evenly over
the area covered by the lava rock.
Figure 6 - placing the grate assembly
e. It is not necessary to use the entire bag of the rock
wool, the Fire Glow, the lava rock or the vermiculite.
Save the remaining portions for later use.
6. place the rock Wool, Fire glow, lava
rock and Vermiculite
a. Rock Wool
Place approximately 1/2” diameter pieces of rock
wool on the top of the burner covering the front 2/3
of the burner. Do not cover the rear row of burner
ports. The rock wool should also be placed to the
sides of the burner on the top pan and under the
front bar of the grate assembly to hide the burner.
See Figure 7.
b. Fire Glow (Fire 98)
A flame colorant material that also adds to the
realism of the gas appliance flame. After placing
the rock wool, sprinkle some of the Fire Glow on
the top of the burner assembly and the rock wool.
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7. place the logs
a. Rear Log
c. Top Right Log
The rear log is supplied with locating slots in the
base of the log. Locate the rear log over the locating
tabs at the rear of the top pan. See Figure 9.
The top right log is supplied with locating slots in
the base of the log. Locate the log over the two
locating pins found in the rear log and the front log.
See Figure 11.
Figure 9 - rear log placement
Figure 11 - top right log
b. Front Log
d. Top Left Log
The front log is supplied with notches in the base
of the log to locate the log on the grate. Line up
the notches in the log with the grate bars and pull
the log forward until it comes into contact with the
upright portion of the grate bars. See Figure 10.
The top left log is supplied with a locating tab that
fits into a notch on the top of the front log. See
Figure 12.
Figure 12 - top left log
Figure 10 - placing the Front log
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8. Intermittent pilot Ignition
a. Appliance Requirements: This appliance does not require 110VAC supply for operation.
1) A wiring diagram is shown in Figure 13. A battery pack is supplied with the appliance. This appliance
requires the use of two D-cell batteries (not supplied with the appliance) for operation.
2) In the event of a power outage, the appliance will continue to operate if batteries are installed in the battery
pack.
Figure 13 - “m” series Intermittent pilot Wiring diagram
b. Battery Replacement
1) Access Cover - Remove the access cover by locating the two hand tabs on either side of the access cover.
Slide the access cover to the right approximately 1” to disengage it from the base. See Figure 14.
2) Battery Pack - Locate the battery pack and slide it forward out of the base. See Figure 15. Replace batteries
and reinstall the battery pack into the base. The battery pack is held in place by a magnet located on the
base pan.
on/oFF switch
Figure 14 - access cover removal
Figure 15 - Battery replacement
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9
e. operating Instructions for the “m” series
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A. This appliance has an intermittent pilot. When
lighting the pilot, follow these instructions
exactly.
C. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to
replace any part of the control system and any
gas control which has been under water.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air
and will settle to the floor.
WHAT TO DO IF YOU SMELL GAS
•
•
Do not try to light any appliance.
Do not touch any electric switch; do not use
any phone in your building.
•
•
Immediately call your gas supplier?from a
neighbor's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call
the fire department.
Due to high surface termperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
Lighting Instructions, “M” Series
LIGHTING INSTRUCTIONS
5.
To light pilot and main burner, turn wall switch to "ON".
Do not light by hand.
1.
2.
STOP! Read the safety instruction label.
Turn wall switch to the "OFF" position.
6.
If appliance will not operate, follow the instructions "TO
TURN OFF GAS TO APPLIANCE" and call your service
technician or gas supplier.
GAS
CONTROL
KNOB
3.
4.
Wait five minutes to clear out any gas. If you smell
gas, STOP! Follow "B" on the safety information
label. If you don't smell gas, go to next step.
Locate pilot assembly inside unit.
PILOT
FLAME
BURNER
SENSOR
IGNITOR
TO TURN OFF GAS APPLIANCE
1.
Turn on/off switch to "OFF".
34006
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F. operating Instructions for the “s” series
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lit by
hand. When lighting the pilot, follow these
instructions exactly.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it, call a qualified
service technician. Force or attempted repair may
result in a fire or explosion.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air
and will settle to the floor.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service techni-
cian to inspect the appliance and to replace any
part of the control system and any gas control
which has been under water.
WHAT TO DO IF YOU SMELL GAS
•
•
Do not try to light any appliance.
Do not touch any electric switch; do not use
any phone in your building.
•
•
Immediately call your gas supplier?from a
neighbor's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call
the fire department.
Due to high surface termperatures, keep children, clothing and furniture away.
Keep burner and control compartment clean. See installation and operating instructions accompanying the appliance.
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
Lighting Instructions for the “S” Series
LIGHTING INSTRUCTIONS
1.
2.
STOP! Read the safety instruction label.
5.
6.
Turn knob on control counterclockwise
to "PILOT".
Push in the knob all the way and hold in. Immediately
light the pilot with the use of a paper match and lighter
rod. Continue to hold the control knob in for about one
minute after the pilot is lit. Release button and it will pop
back up. Pilot should remain lit. If it goes out, repeat
steps 3 through 7.
Turn gas control knob clockwise
to "OFF".
If button does not pop up when released, stop and
immediately call your service technician or gas supplier.
If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician
or gas supplier.
3.
4.
Wait five minutes to clear out any gas. If you smell
gas, STOP! Follow "B" on the safety information
label. If you don't smell gas, go to next step.
7.
Turn gas control knob counterclockwise
to "ON".
Find pilot--follow metal tube from gas control. The
pilot is behind the burner pan.
Knob can be turned to "ON" only if the control knob is
popped out.
THERMOCOUPLE
PILOT
BURNER
TO TURN OFF GAS APPLIANCE
1.
Turn gas control clockwise
to "OFF. Do not force.
34008
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g. glass doors
If your fireplace is equipped with a glass door, the glass doors should be in the full open position when the appliance is
operating. Operating the fireplace with the glass doors closed will block the radiant heat output of the fireplace and may
cause incomplete combustion of the natural or propane gas fuel.
Important! Always ensure that the wire fireplace screen is closed when the fireplace is operating.
h. cleaning
Your gas logs require little care. Keep the burner assembly, logs and burner area surrounding the logs clean by vacuum-
ing or brushing with a dry paint brush at least twice a year.
cautIon:
the logs can get very hot. handle only when they
are cool.
cautIon:
after burning, the log becomes fragile, so take care
in handling.
•
•
•
Always turn off the gas to the pilot before cleaning. For relighting, refer to lighting instructions located on
pages 10 and 11.
Always keep the appliance clear and free from combustible materials, gasoline, and other flammable vapors
and liquids.
Never obstruct the flow of combustion and ventilation air. Keep the front of the appliance clear of all obstacles
and materials.
•
•
Leave clearance of at least 36” from the front of the fireplace.
The air shutter should not be blocked.
I. Inspecting the Venting system
The fireplace venting system is designed and constructed to develop a positive flow adequate to remove flue gases to the
outside atmosphere. See vented fireplace installation instructions.
1. a spillage test must be made before the installed appliance is left with the consumer.
a. Close all doors and windows in the home.
b. Light the log set.
c. After three minutes, test with a smoke match, smoke candle, stick incense, or cigarette 1” below the top
of the opening (lintel) moving across the full width. See Figure 16. If spillage (smoke drawn into the room)
occurs, it will most likely be near the top, outside corners.
Figure 16 - checking for spillage
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2. possible cures
a. The damper needs to be opened further.
b. The fireplace opening needs to be reduced by adding a drop panel across the top under the lintel.
c. The air supply from outdoors needs to be increased. Open the outside air kit if the fireplace is so equipped,
or crack open a door or window.
d. If necessary, seek expert advice. Do not operate this appliance.
3. cleaning
Periodic examination and cleaning of the venting system of the solid-fuel burning fireplace should be done before initial
use and at least annually by a qualified agency.
J. Important safeguards
1. other Fuels
a. Although your gas log set is very realistic in appearance, it is not a real woodburning fire and must not be
used for burning any fuel other than natural or propane gas.
b. To avoid irreparable damage to the appliance and/or personal injury, wood, matches, paper, garbage or any
other material must not be placed or thrown on top of the logs.
2. Fireplace safety
a. To avoid personal injury, do not touch hot surfaces when the appliance is operating.
b. Always ensure that the fireplace screen is closed when the appliance is operating.
c. Close supervision is necessary when the appliance is being used near children.
K. servicing
•
•
Repair and replacement work should be done by a qualified service technician.
Always shut off the gas supply and make sure the appliance is cool before beginning any service
operation.
•
•
Always check for gas leaks after servicing.
Always check for proper venting.
l. owner registration/Warranty
Please complete and return your owner registration card to ensure proper warranty coverage. If you wish to communicate
with the factory, write to Heatilator Technical Services Dept., Hearth & Home Technologies Inc., 1915 W. Saunders Street,
Mt. Pleasant, Iowa 52641
m. replacement parts
Parts lists with exploded views follow. Always include correct name, part number and model number of the appliance
when ordering replacement parts. Contact your local dealer to order parts.
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FI36m
service parts diagram
36” Imperial log set
Beginning manufacturing date: n/a
ending manufacturing date: active
Replacement Parts - “S” Series
5
6
7
8
9
10
11
14
15
12
13
16
17
18
log set assembly
3
1
4
2
part number list on following page.
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FI36m
Beginning manufacturing date: n/a
ending manufacturing date: active
service parts list
36” Imperial log set
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
stocked
at depot
Item
descrIptIon
comments
part numBer
SRV32233
1
2
3
4
5
6
Back Log
Front Log
SRV32234
Top Right Log
Top Left Log
SRV33732
SRV33733
Grate Assembly
Burner Assembly
Valve Assembly NG
Valve Assembly LP
Control Module
Brass Connector
Valve NG
33743
33725
Y
33380
33381
7
8
593-592
303-315/5
593-500
593-501
13425
Y
Y
Y
Y
9
Valve LP
10
11
Brass Male Connector
Gas Tube
33729
Orifice NG (.152)
Orifice LP (.093)
Bulkhead
32229
Y
Y
12
13
14
16752
13405A
385-510A
385-511A
33375
Pilot Assembly NG
Pilot Assembly LP
Pilot Bracket
Y
Y
15
16
17
18
Battery Pack
593-594A
060-511
32238
Y
ON/OFF Rocker Switch
Access Cover
Damper Stop Assembly
10 in. Flexline
14354
Y
Y
Y
15696B
593-590A
34010
Dexen Wire Harness
Wool, rock, Vermiculite
Lava Rock (2lb. Bag)
Mineral Wool
4021-296
14333B
28746
Vermiculite
"Z" Bracket
32228
Qty 2 req
33995
Wire Harness
33734
Installation Manual
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FI42m
Beginning manufacturing date: n/a
ending manufacturing date: active
service parts diagram
42” Imperial log set
5
6
7
8
9
10
11
14
15
12
13
16
17
18
log set assembly
3
1
4
2
part number list on following page.
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FI42m
Beginning manufacturing date: n/a
ending manufacturing date: active
service parts list
42” Imperial log set
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
stocked
at depot
Item
descrIptIon
comments
part numBer
SRV32233
1
2
3
4
5
6
Back Log
Front Log
SRV32234
Top Right Log
Top Left Log
SRV33732
SRV33733
Grate Assembly
Burner Assembly
Valve Assembly NG
Valve Assembly LP
Control Module
Brass Connector
Valve NG
33743
33725
Y
33382
33383
7
8
593-592
303-315/5
593-500
593-501
13425
Y
Y
Y
Y
Pkg of 5
9
Valve LP
10
11
Brass Male Connector
Gas Tube
33729
Orifice NG (.182)
Orifice LP (.110)
Bulkhead
32230
12
13
14
17235
Y
13405A
385-510A
385-511A
33375
Pilot Assembly NG
Pilot Assembly LP
Pilot Bracket
Y
Y
15
16
17
18
Battery Pack
593-594A
060-511
32238
Y
Y
ON/OFF Rocker Switch
Access Cover
Damper Stop Assembly
10 in. Flexline
14354
Y
Y
Y
15696B
593-590A
34010
Dexen Wire Harness
Wool, rock, Vermiculite
Lava Rock (2lb. Bag)
Mineral Wool
4021-296
14333B
28746
Vermiculite
"Z" Bracket
32228
Qty 2 req
33995
Wire Harness
33734
Installation Manual
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17
n. troubleshooting - “m” series
With proper installation and maintenance, your new decorative gas appliance should provide years of trouble-free service.
If you do experience a problem, refer to the troubleshooting guide below. This guide will assist you or a qualified service
technician in the diagnosis of problems and the corrective action to be taken.
symptoms
possible causes
corrective action
1
Pilot sparks, but will not light
after repeated attempts.
a. Main gas shutoff valve closed. Make sure that the shutoff valve located on the
incoming gas line is open.
b. Air in the gas line.
Bleed air out of the gas line. Retest for gas leaks
after bleeding.
c. Pilot orifice is plugged, not
This repair requires tools and some degree of
experience. Call a qualified service technician.
allowing gas to flow.
d. Misaligned electrode.
Check spark gap; spark should be extending
approximately 1/8” to the pilot hood. Adjust gap to
give proper spark. Remove hands from electrode
before attempting to spark.
e. No gas supply to the appliance. Check plumbing to ensure the appliance has been
hooked up to the gas supply line.
The propane tank is empty.
f. Ground wire loose.
g. Weak batteries.
Check that the black ground wire from the ignition
control box is securely attached to the ground.
Replace with two new “D” sized batteries.
2
Pilot lights, but will not stay lit. a. Weak pilot flame.
Pilot flame must engulf the flame sensor. Clean and/
or adjust pilot for maximum flame impingement on
flame sensor.
b. Loose wire connection
Check for loose wires from the pilot to the ignition
control box.
c. Faulty flame sensor.
Check the wire connection into the ignition control
box. If the connection is correct, replace sensor.
3
Pilot does not spark at all.
a. Loose wire connection.
b. Remote control.
Check for loose wires from On/Off switch to ignition
control and remote control.
Make sure the switch located on the front of the
remote control is set to the “Remote” setting.
c. Weak batteries.
Replace with two new “D” sized batteries.
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o. trouBleshootIng - “s” serIes
symptoms
possible causes
corrective action
1
Match will not light pilot.
a. Main gas shutoff valve closed. Make sure that the shutoff valve located on the
incoming gas line is open.
b. Air in the gas line.
Light a match. Turn valve knob to “PILOT” position
and depress. Keep match near pilot burner until it
lights.
c. Valve knob is in “OFF” position Turn valve knob to “PILOT” position and depress.
Keep match near pilot burner until it lights.
d. Pilot orifice is plugged, not
This repair requires tools and some degree of
experience. Call a qualified service technician.
allowing gas to flow
e. No gas supply to the appliance. Check the plumbing to ensure the appliance has
been hooked up to the gas supply line.
2
Pilot lights, but will not stay lit a. Thermocouple too tight or too Thermocouple must be attached to the valve finger-
after carefully following lighting
loose.
tight, plus a 1/8 turn with a wrench.
instructions.
b. Weak pilot flame.
Pilot flame must engulf the thermocouple. Clean
and/or adjust pilot for maximum flame impingement
on the thermocouple.
c. Defective thermocouple.
Check the thermocouple with a millivolt meter as
follows: Disconnect the thermocouple from the
valve and connect the red lead of the meter to the
silver end of the thermocouple. Now connect the
black lead of the meter to the copper tubing of the
thermocouple. Light the pilot and keep the knob
depressed while taking readings. The meter readings
should be greater than 14 mV. If not, replace
thermocouple.
3
Pilot “ON”. No gas to main
burner, valve knob “ON”.
a. A blockage is preventing gas
Inspect the burner orifice for obstruction. Call a
qualified service technician.
flow.
b. Defective valve.
Replace gas valve. Call a qualified service
technician.
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19
p. accessory parts (For “m” series only)
The following accessory parts can be obtained from your dealer. The wireless remote control switch is supplied
with installation instructions packaged with them. Should you need additional information please contact your
remote control
rc-Batt-htl
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Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts Labor
HHT Manufactured Appliances and Venting
EPA
Components Covered
Gas
X
Wood Pellet
Coal Electric Venting
Wood
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
1 Year
X
X
X
X
X
X
Igniters, electronic components,
and glass
X
X
X
X
X
X
2 years
X
X
X
Factory-installed blowers
Molded refractory panels
3 years
X
X
Firepots and burnpots
Castings and baffles
5 years 1 year
X
X
Manifold tubes,
HHT chimney and termination
7 years 3 years
X
X
10
1 year
years
X
X
X
Burners, logs and refractory
Firebox and heat exchanger
Limited
3 years
Lifetime
X
X
X
X
X
X
X
X
All replacement parts
beyond warranty period
90 Days
X
X
See conditions, exclusions, and limitations on next page.
4021-645C 12-29-10
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WARRANTY CONDITIONS:
•
This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
•
•
This warranty is only valid while the HHT appliance remains at the site of original installation.
Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
•
Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•
•
•
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discolor-
ation of glass.
•
•
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-
plaints related to this noise are not covered by this warranty.
Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera-
tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
•
•
•
Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
•
The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
•
•
The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
•
The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645C 12-29-10
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