Acer Network Card Altos R520 User Manual

Acer Altos R520 Series  
User’s Guide  
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iii  
Notices  
FCC notice  
Class A equipment  
This device has been tested and found to comply with the limits for a Class A  
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy, and if not installed  
and used in accordance with the instructions, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is  
likely to cause harmful interference, in which case the user will be required to  
correct the interference at personal expense.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this device does cause harmful interference to radio or television  
reception, which can be determined by turning the device off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the device and receiver  
Connect the device into an outlet on a circuit different from that to which  
the receiver is connected  
Consult the dealer or an experienced radio/television technician for help  
Notice: Shielded cables  
All connections to other computing devices must be made using shielded cables  
to maintain compliance with FCC regulations.  
Notice: Peripheral devices  
Only peripherals (input/output devices, terminals, printers, etc.) certified to  
comply with the Class A limits may be attached to this equipment. Operation  
with noncertified peripherals is likely to result in interference to radio and TV  
reception.  
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iv  
Caution! Changes or modifications not expressly approved by the  
manufacturer could void the user’s authority, which is granted by  
the Federal Communications Commission, to operate this server.  
Use conditions  
This part complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Notice Canadian users  
This device does not exceed the Class A limits for radio noise emissions from  
digital apparatus set out in the interference-causing equipment standard  
entitled “Digital Apparatus” ICES-003 of the Canadian Deparmment of  
Communications.  
Laser compliance statement  
The DVD-ROM drive in this server is a laser product. The optical drive’s  
classification label (shown below) is located on the drive.  
CLASS 1 LASER PRODUCT  
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO  
BEAM.  
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v
Important safety instructions  
Read these instructions carefully. Save these instructions for future reference.  
1
2
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
3
4
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
5
Slots and openings on the back or bottom side of the chassis are provided  
for ventilation; to ensure reliable operation of the product and to protect  
it from overheating, these openings must not be blocked or covered. The  
openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar surface. This product should never be placed near or  
over a radiator or heat register, or in a built-in installation unless proper  
ventilation is provided.  
6
This product should be operated from the type of power indicated on the  
marking label. If you are not sure of the type of power available, consult  
your dealer or local power company.  
7
8
Do not allow anything to rest on the power cord. Do not locate this  
product where persons will walk on the cord.  
If an extension cord is used with this product, make sure that the total  
ampere rating of the equipment plugged into the extension cord does not  
exceed the extension cord ampere rating. Also, make sure that the total  
rating of all products plugged into the wall outlet does not exceed the fuse  
rating.  
9
Never push objects of any kind into this product through the chassis slots as  
they may touch dangerous voltage points or short out parts that could  
result in a fire or electric shock. Never spill liquid of any kind on the  
product.  
10 Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points or other risks. Refer all  
servicing to qualified service personnel.  
11 Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
a
b
c
When the power cord or plug is damaged or frayed  
If liquid has been spilled on the product  
If the product has been exposed to rain or water  
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vi  
d
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions since improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal condition.  
e
f
If the product has been dropped or the chassis has been damaged  
If the product exhibits a distinct change in performance, indicating a  
need for service.  
12 Replace the battery with the same type as the product's battery we  
recommend. Use of another battery type may present a risk of fire or  
explosion. Refer battery replacement to a qualified service technician.  
13 Warning! Batteries may explode if not handled properly. Do not  
disassemble or dispose of them in fire. Keep them away from children and  
dispose of used batteries promptly.  
14 This product is not suitable for use with visual display workplace devices  
according to §2 of the German Ordinance for Work with Visual Display  
Units.  
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Notices  
FCC notice  
1 System tour  
System features  
Performance  
Front bezel  
Front panel  
Rear panel  
9
System boards  
25  
27  
Mainboard  
Control panel  
System LED indicators  
Hot-plug HDD LED indicators  
System jumpers  
2 System setup  
36  
Setting up the system  
Turning off the system  
3 System upgrade  
37  
39  
39  
39  
40  
41  
41  
43  
45  
Installation precautions  
ESD precautions  
Pre-installation instructions  
Post-installation instructions  
Opening the server  
Removing and installing the front bezel  
Removing and installing the top cover  
Removing and installing the CPU air duct  
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viii  
board cover  
56  
61  
68  
68  
Removing and installing a PCI riser assembly  
Upgrading the CPU  
Memory module installation guidelines  
Memory module population guidelines  
RAID components  
activation key  
4 BIOS setup  
BIOS setup  
Entering BIOS setup  
Main  
92  
Advanced  
Security  
118  
121  
122  
123  
125  
Server Management  
Boot Options  
Boot Manager  
Error Manager  
Exit  
Upgrading the BIOS  
5 Troubleshooting  
127  
129  
129  
129  
130  
Troubleshooting  
Resetting the system  
Problems following initial system installation  
First steps checklist  
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139  
Error beep codes  
BIOS POST error beep codes  
151  
153  
154  
155  
Setting up the system rack  
System rack installation  
Vertical mounting hole pattern  
Installing the system into the rack  
Appendix B: RAID configuration  
Configuring integrated SAS RAID  
Configuring the integrated SAS SW RAID  
Configuring the onboard SATA RAID  
163  
165  
167  
169  
174  
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1 System tour  
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The Acer Altos R520 is a 1U dual-core Intel Xeon-  
based server equipped with numerous high  
performance features designed to provide easy  
server set up, remote management, highly  
reliable shared storage, and handle more  
demanding database or high transaction  
applications.  
This chapter provides a brief overview of the  
system hardware, including illustrations with  
component identification.  
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3
System features  
Listed below are the key features of the Acer Altos R520 server.  
Performance  
Processor  
®
Supports two dual-core or quad-core Intel Xeon™ processors  
5000 sequence with 667 MHz, 1066 MHz, or 1333 MHz front side  
bus speed  
Extended Memory 64-bit Technology  
Enhanced Intel SpeedStep Technology  
Execute Disable Bit Technology  
Chipset  
Intel 5000P Memory Controller Hub (north bridge)  
Intel ESB2-E (Enterprise South Bridge) I/O Controller (south bridge)  
Memory  
Quad memory channels  
Eight DDR2 FBDIMM (fully buffered DIMM) slots  
Supports 512 MB, 1 GB, and 2 GB DDR2 667 MHz FBDIMM  
Support for the following RASUM (reliability, availability,  
serviceability, usability, and manageability) features:  
Memory error detection and correction  
Memory scrubbing  
Retry on correctable errors  
Memory built-in self test  
Memory sparing  
Memory mirroring  
Media storage  
Slim-line IDE optical drive  
Supports either a SAS or SATA HDD interface  
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1 System tour  
4
For SATA models, the embedded SATA controller support  
-
-
-
-
Passive mid-plane board  
Six onboard SATA connectors  
Up to six hot-plug 2.5” SATA hard disk drives  
Intel Embedded Server RAID Technology capable of SATA  
software RAID levels:  
RAID 0  
RAID 1  
RAID 10  
RAID 5 (optional)  
For SAS models, the embedded SAS controller support  
-
-
-
Active mid-plane board  
Up to eight hot-plug 2.5” SAS hard disk drives  
Intel Embedded Server RAID Technology capable of SAS  
software RAID levels:  
RAID 0  
RAID 1  
RAID 10  
-
Provides optional hardware RAID support through  
installation of a RAID activation key and a RAID cache on  
1
the mid-plane board. The SAS hardware RAID levels  
supported include:  
1
RAID 0  
RAID 6  
RAID 1  
RAID 5  
RAID 10  
RAID 50  
Note: The active mid-plane board provides a 244-pin mini-DIMM  
connector, supporting a single registered ECC non-parity DDR2-  
400 MHz mini-DIMM to provide RAID cache. To protect from data  
loss in the RAID cache in the event of power failure, you can also  
install a RAID BBU.  
1
Supported when available.  
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5
Networking  
Intel ESB2 I/O controller  
Intel 82563EB Gigabit controller with dual ports  
Supports Intel I/O Acceleration Technology  
PCI I/O  
Low profile riser slot  
One x8 PCI Express slot  
Full height riser slot  
One x8 PCI Express slot  
One 64-bits/133 MHz PCI-X slot (optional)  
Graphic interface  
®
ATI ES1000 video controller with 16MB DDR SDRAM  
Server management  
BMC (Baseboard Management Controller)  
IPMI (Intelligent Platform Management Interface) 2.0  
compliant  
In-band and out-band server management  
ARMC/3 (Acer Remote Management Card/3) module (optional)  
High performance KVM redirection  
Includes a dedicated NIC port  
USB mouse, keyboard, and media redirection  
Control panel  
Mini control panel  
Standard control panel (optional)  
I/O ports  
Front  
USB 2.0 port  
VGA/monitor port (optional)  
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1 System tour  
6
Rear  
PS/2 keyboard port  
PS/2 mouse port  
Serial B port (RJ-45)  
Two Gigabit (10/100/1000 Mbps) LAN ports (RJ-45)  
2
Server management port (10/100 Mbps) (RJ-45)  
VGA/monitor port  
Two USB 2.0 ports  
Operating system and software  
Operating system options  
®
®
Microsoft Windows Server 2003, x64 edition  
Microsoft Windows Server 2003  
Novell Netware 6.5  
Red Hat Enterprise Linux 4.0  
Red Hat Enterprise Linux 4.0, EM64T  
®
SUSE Linux Enterprise Server 9.0  
SUSE Linux Enterprise Server 9.0, EM64T  
3
ASM (Acer Server Manager)  
2
Easy Build  
Power supply  
Supports one to two 650-watts power supply modules  
Supports redundant (1+1) or non-redundant (1+0) power  
configuration  
System fan  
Five dual rotor system fans  
2
3
Reserved for remote management of server. This requires installation of an  
ARMC/3 module to mainboard.  
For more information on how to install and use ASM and Easy Build utilities,  
refer to the manual on the EasyBUILD DVD.  
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7
External and internal structure  
Front bezel  
The front bezel provides an interface for system management via  
status LED indicators. The light pipes on the backside of the front bezel  
allow the system status LEDs to be monitored when the front bezel is  
closed. Separate front bezels are available to support systems that use  
a mini control panel or standard control panel.  
Front bezel supporting mini control panel  
Front bezel supporting standard control panel (optional)  
The front bezel is removable to allow access to the server’s hard drives,  
peripheral device, and control panel. For details on how to remove the  
front bezel, see “To remove the front bezel” section on page 41.  
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1 System tour  
8
Front panel  
Item  
Component  
Item  
Component  
A
B
C
Rack handles  
D
E
Dual-purpose bay*  
Slim-line optical drive bay  
Mini control panel bay  
2.5” hot-plug HDD bays  
* The Acer Altos R520 dual-purpose bay supports either the standard control panel or two  
2.5” hot-plug HDD drives.  
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9
Rear panel  
Item  
Component  
Item  
G, H  
I
Component  
A
B
PS2 mouse port  
USB 2.0 ports  
Low profile PCI expansion  
slot  
VGA/monitor port  
C
Full height PCI expansion slot J, K  
Gigabit LAN ports (10/100/  
1000 Mbps)  
Power supply module1  
L
D
E
DB9 serial port A  
PS2 keyboard port  
Power supply module bay  
filler panel  
M
F
Server management port (10/  
100 Mbps) (RJ-45) cover 2  
1 The system power can be configured to support redundant (1+1) and non-redundant (1+0)  
configuration.  
2 Reserved for remote management of server. This requires the installation of an ARMC/3  
module.  
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1 System tour  
10  
Internal components  
Item  
Component  
Item  
G
Component  
A
B
Power distribution board  
Memory modules  
CPU air duct  
Power distribution board  
cover  
H
C
Power supply module 1  
I
System fan modules  
D
Power supply module bay 2  
(filler panel shown)  
J
Mid-plane board (active  
mid-plane shown)  
E
F
Riser card assembly  
Mainboard  
K
Bridge board  
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11  
System boards  
Mainboard  
The mainboard becomes accessible once you open the system. It should  
look like the figure shown below.  
Item  
Description  
Item  
W
Description  
A
B
Rolling BIOS jumper  
Intel ESB2-E I/O controller  
Battery  
X
Power supply management  
connector  
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1 System tour  
12  
Item  
Description  
Item  
Description  
C
Diagnostic POST code  
indicators  
Y
Dual port USB 2.0 connector  
D
E
F
Full height PCI riser slot  
Low profile PCI riser slot  
USB ports  
Z
SATA 0 connector  
SATA 1 connector  
SATA 2 connector  
SATA 3 connector  
SATA 4 connector  
SATA 5 connector  
AA  
BB  
CC  
DD  
EE  
FF  
G
H
I
VGA/Monitor port  
System ID indicator  
System status indicator  
J
Gigabit LAN1 and LAN 2  
ports  
SATA software RAID  
activation key connector  
K
L
Serial B port  
GG  
HH  
ARMC/3 module connector  
PS2 mouse (top) and  
keyboard (bottom) port  
System recovery settings  
jumper block  
M
Serial B configuration  
jumper  
II  
Serial A connector  
N
O
P
FBDIMM slots  
JJ  
NIC module connector  
Intel 5000P MCH  
CPU socket 1  
Q
R
S
CPU socket 2  
CPU voltage regulator  
Bridge board connector  
IDE optical drive connector  
CPU power connector  
AC power connector  
T
U
V
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13  
Backplane board  
SAS/SATA backplane board  
The backplane board installed on the rear side of the hot-plug drive  
bay provides support for both SAS and SATA hard drives.  
Front view  
Item  
Description  
Item  
Description  
A
Slim-line optical drive con-  
nector  
C
SAS/SATA connectors  
B
Mini control panel connector  
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1 System tour  
14  
Rear view  
Item  
Description  
Item  
Description  
A
B
C
Control panel connector  
USB connector  
D
E
Mid-plane connectors  
Backplane power connector  
IDE connector  
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15  
Mid-plane board  
The mid-plane boad serves as the primary interface between the  
mainboard, backplane, and control panel. It is used to determine the  
desired hard drive interface for the system. There are two mid-planes  
available for this system: an active mid-plane board and a passive mid-  
plane board.  
Active mid-plane board (SAS model)  
The active mid-plane board is used to provide SAS support. It has an  
integrated LSI 1068 SAS controller that provides support for up to eight  
hot-plug SAS HDDs. By default, the active mid-plane provides software  
RAID levels 0, 1, and 10. With the installation of an optional RAID  
activation key and RAID cache, the mid-plane can support hardware  
RAID levels 0, 1, 5, 6, 10, and 50.  
Note: Mid-plane will support RAID level 6 when available.  
B
C
A
D
E
F
K
J
I
G
H
Item  
Description  
Item  
Description  
A
Fan 2 power connector  
G
RAID BBU (battery backup  
unit) connector  
B
C
Fan 1 power connector  
H
I
Mid-plane power connector  
Thumbscrew  
RAID activation key  
connector  
D
Bridge board connector  
J
Fan 4 power connector  
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1 System tour  
16  
Item  
Description  
Item  
Description  
Fan 3 power connector  
E
F
Fan 6 power connector  
RAID cache slot  
K
Passive mid-plane board (SATA model)  
The passive mid-plane board is used to provide SATA support for the  
onboard SATA controller and six SATA ports. The mid-plane also  
supports up to six hot-plug SATA HDDs and software RAID levels 0, 1,  
and 10. With the installation of an optional SATA software RAID  
activation key can support software RAID level 5.  
Item  
Description  
Item  
Description  
A
B
Fan 2 power connector  
Fan 1 power connector  
F
Fan 6 power connector  
HBA I2C connector  
G
C
D
E
Thumbscrew  
H
I
Fan 4 power connector  
Fan 3 power connector  
Bridge board connector  
Mid-plane power connector  
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17  
Control panel  
The Acer Altos R520 server supports either the mini control panel,  
providing basic functionality, or the standard control panel, which adds  
additional server management features. Both control panels utilize a  
combination of control buttons, status LED indicators, along with I/O  
ports, to centralize system control, monitoring, and accessibility.  
Mini control panel  
A
B
C
D
G
F
E
TP02215  
Item  
Component  
Item  
Component  
A
B
USB 2.0 port  
E
F
Power/sleep button  
NMI button  
System identification  
indicator  
C
System status indicator  
Power/sleep indicator  
G
System ID button  
D
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1 System tour  
18  
Standard control panel (optional)  
AB C D E F  
G
H
I
L
K
J
Item  
Component  
Item  
Component  
A
B
C
D
E
LAN 2 activity indicator  
LAN 1 activity indicator  
Power/sleep button  
G
H
I
System ID indicator  
System ID button  
Reset button  
Power/sleep indicator  
HDD actvity indicator  
System status indicator  
J
USB 2.0 port  
K
L
NMI button  
F
VGA/monitor port  
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19  
Control panel button function overview  
The following table list and describe the function of the control  
buttons available on the control panel.  
Control button  
Function  
NMI button  
Puts the server in a halt-state for diagnostic purposes  
and allows you to issue a non-maskable interrupt.  
After using the interrupt, a memory download can be  
performed to determine the cause of the problem.  
Reset button  
Reboots and initializes the system.  
Power/sleep button  
Toggles the system power on and off. This button also  
functions as a sleep button if enabled by an ACPI-  
compliant operating system.  
System ID button  
Toggles the front panel ID LED and the mainboard  
system ID LED on and off. The mainboard system ID  
LED is visible through the rear of the chassis and  
allows you to locate the server you’re working on  
from behind a rack of servers.  
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1 System tour  
20  
System LED indicators  
This section describes the different LED indicators located on  
Mainboard  
Control panel  
Hot-plug HDD carrier  
LAN port  
Hot-plug power supply module  
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21  
Mainboard diagnostic LED indicators  
Item Description  
Color  
State Description  
A
Diagnostic  
POST code  
indicators  
During the system boot process,  
BIOS executes a number of  
platform configuration processes,  
each of which is assigned a specific  
hex POST code number. As each  
configuration routine is started,  
BIOS will display the given POST  
code to the POST Code Diagnostic  
LEDs found on the rear of the  
mainboard. To assist in  
troubleshooting a system hang  
during the POST process, the  
diagnostic LEDs can be used to  
identify the last POST process to  
be executed.  
Refer to the Diagnostic POST code  
table on page 142. for a complete  
description of how these LEDs are  
read, and a list of all supported  
POST codes.  
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1 System tour  
22  
Item Description  
Color  
State Description  
B
System ID  
indicator  
Blue  
On  
The system ID buton on the control  
panel is activated  
Off  
System identification is disabled  
Blink  
Appropriate hex IPMI “Chassis  
Identify” value has been issued  
C
System  
status  
indicator  
Green/ Altern Pre DC power on - 30-35 second  
Amber ating  
blink  
BMC initialization when AC power  
is applied to the system  
Green  
On  
System booted and ready or  
normal operation  
Blink  
System degraded  
Unable to use all of the  
installed memory  
System loses memory  
redundancy when memory  
mirroring takes place  
System loses memory  
redundancy when memory  
sparing takes place  
Redundancy loss such as power  
supply or fan  
PCI-E link error  
CPU failure or disabled  
Fan alarm or failure  
Non-critical temperature and  
voltage threshold crossed  
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23  
Item Description  
Color  
State Description  
System  
status  
Amber On  
Critical or non-recoverable  
condition  
indicator  
(cont.)  
DIMM failure when there is one  
DIMM present  
Run-time memory  
uncorrectable error in  
non-redundant mode  
IERR signal asserted  
Processor 1 missing  
Critical temperature  
Power fault  
CPU configuration error  
Blink  
Non-critical condition  
Critical voltage threshold  
crossed  
VRD hot asserted  
Fans failed or not present  
Correctable error threshold in  
non-sparing and non-mirroring  
mode crossed  
Off  
AC power off  
D
DIMM error  
indicators  
On  
System BIOS disables a DIMM after  
it reaches a specified number of  
given failures or critical DIMM  
failures are detected  
E, F  
G
CPU error  
indicator  
On  
On  
CPU is disabled  
CPU configuration error is  
detected  
5-volt  
AC power is applied to the  
system  
standby  
present  
indicator  
5 V standby voltage is supplied  
to the system by the power  
supply  
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1 System tour  
24  
Control panel LED indicators  
The following table list and describe the LED indicators available on  
the mini or optional standard control panel.  
Indicator  
Color  
State  
On  
Description  
LAN1/LAN2 Green  
activity  
indicator  
Link between system and network  
Network access  
Blink  
Off  
Power/Sleep Green  
indicator  
System is not powered on or ACPI S4  
or S5 state  
On  
System has power applied to it or ACPI  
S0 state  
Blink  
System is in ACPI S1 state (sleep mode)  
HDD is active  
HDDactivity Green  
indicator  
Random  
blink  
Off  
On  
Off  
No HDD activity  
System ID  
indicator  
Blue  
System identification is active  
System identification is disabled  
System  
status  
indicator  
Green/  
Amber  
Alternating Pre DC power on - 30-35 second BMC  
blink  
initialization when AC power is  
applied to the system  
Green  
Amber  
Off  
On  
Running or normal operation  
System degraded  
Blink  
On  
Critical or non-recoverable condition  
Non-critical condition  
Blink  
POST or system stop  
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25  
Hot-plug HDD LED indicators  
There are two status LED indicators mounted for each hot-plug HDD  
carrier. The table below list the possible drive states.  
Indicator  
Color  
State  
Description  
Hot-plug  
Amber  
Flash  
HDD is active  
HDDactivity  
indicator  
Amber + Alternate  
HDD is powered on and rebuilding  
RAID  
Green  
flash  
HDD is powered on and is in a fault  
condition  
Green  
Off  
Blink  
Ongoing hot-plug activity  
No HDD is installed  
HDD is initiated but has no current  
activity  
Hot-plug  
HDD failure  
indicator  
Amber  
Green  
On  
HDD failure.  
Blink  
Ongoing hot-plug activity  
LAN port LED indicators  
Indicator  
Color  
State  
Description  
Speed  
indicator  
(left)  
Green/  
Amber  
Off  
10 Mbps connection  
Green  
Amber  
Green  
On  
100 Mbps connection  
On  
1000 Mbps connection  
Network link is detected  
No network connection  
Transmit or receive activity  
Link/  
On  
activity  
indicator  
(right)  
Off  
Blink  
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1 System tour  
26  
Hot-plug power supply module LED indicator  
The table below list and describe the bi-color LED indicator located on  
the power supply module.  
Indicator  
Color  
Off  
State  
Description  
Status  
No AC power to the power supply  
System has power applied to it  
Green  
On  
Blink  
AC power cord is plugged into an  
active AC power source  
Amber  
On  
No AC power  
Power supply critical event  
(i.e, failure, fuse blown, fan  
failed, etc.) causing shutdown  
Blink  
Power supply displays warning  
event (i.e., high temperature, high  
power, high current, slow fan, etc.)  
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27  
System jumpers  
Jumper name  
Settings  
Function  
J1D2  
1-2 (default) Password enabled  
Password clear  
2-3  
Password disabled/cleared  
J1D3  
1-2 (default) BIOS clear CMOS  
Clear CMOS  
2-3  
Forced CMOS clear  
J3H1  
1-2  
Force lower bank  
BIOS select  
2-3 (default) Normal operation  
J1D1  
1-2 (default) BMC force update disabled  
BMC force update mode 2-3  
BMC force update enabled  
J8A3  
1-2  
DCD (Data Carrier Detect) to DTR  
(Data Terminal Ready) signal  
Serial B port (RJ-45)  
3-4 (default) DSR (Data Set Ready) to DTR signal  
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1 System tour  
28  
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2 System setup  
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This chapter gives you instructions on how to set up  
the system. Procedures on how to connect  
peripherals are also explained.  
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31  
Setting up the system  
Pre-installation requirements  
Selecting a site  
Before unpacking and installing the system, select a suitable site for  
the system for maximum efficiency. Consider the following factors  
when choosing a site for the system:  
Near a grounded power outlet  
Clean and dust-free  
Stable surface free from vibration  
Well-ventilated and away from sources of heat  
Secluded from electromagnetic fields produced by electrical  
devices such as air conditioners, radio and TV transmitters, etc.  
Checking the package contents  
Check the following items from the package:  
Acer Altos R520 server system  
Acer EasyBUILDTM  
Acer Altos R520 accessory box  
If any of the above items are damaged or missing, contact your dealer  
immediately.  
Save the boxes and packing materials for future use.  
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2 System setup  
32  
Connecting peripherals  
Caution! The server operates on 100-127/200-240 VAC only. Do  
not connect the system to an incorrect voltage source.  
Refer to the illustration below for specific connection instructions on  
the peripherals you want to connect to the system.  
Note: Consult the operating system manual for information on  
how to configure the network setup.  
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33  
Turning on the system  
After making sure that you have properly set up the system and  
connected all the required cables, you can now power on the system.  
Note: After plugging in the AC power cord, allow system to warm  
up for 30 seconds or until the status/fault indicator on the control  
panel stops blinking before turning on the system.  
Refer to “Control panel” on page 17 for the location of the status/  
fault indicator. The location of the status/fault indicator will  
depend on the type of control panel installed on your system.  
To power on the system:  
1
Remove the front bezel. See “To remove the front bezel”section  
on page 41.  
2
Press the power button on the control panel.  
The system starts up and displays a welcome message on the monitor.  
After that, a series of POST messages appears.  
Note: If the system does not turn on or boot after pressing the  
power button, go to the next section for the possible causes of the  
boot failure.  
If the POST finds any problems, the system will emit a beep code  
followed by an error message displayed on the monitor. Aside from the  
POST messages, you can determine if the system is in good condition  
by checking if the following occurred:  
Power indicator on the control panel lights up (green)  
Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard  
light up  
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2 System setup  
34  
Power-on problems  
If the system does not boot after you have applied power, check the  
following factors that might have caused the boot failure.  
The external power cord may be loosely connected.  
Check the power cord connection from the power source to the  
power supply module AC input connector on the rear panel. Make  
sure that the power cord is properly connected to the power  
source and to the AC input connector.  
No power comes from the grounded power outlet.  
Have an electrician check your power outlet.  
Loose or improperly connected internal power cables.  
Check the internal cable connections. If you are not confident to  
perform this step, ask a qualified technician to assist you.  
Warning! Make sure all power cords are disconnected from  
the electrical outlet before performing this task.  
Note: If you have gone through the preceding actions and the  
system still fails to boot, ask your dealer or a qualified technician  
for assistance.  
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35  
Configuring the system OS  
The Acer Altos R520 server comes with Acer EasyBUILDTM that allows  
you to conveniently install your choice of operating system. To start  
using EasyBUILD, follow the steps below.  
1
2
Locate the EasyBUILD DVD included in the system package.  
With the system turned on, gently press the optical drive’s Stop/  
Eject button.  
3
4
When the disc tray slides open, insert the EasyBUILD DVD with the  
label or title side of the disc facing upward.  
Note: When handling the disc, hold it by the edges to avoid  
smudges or fingerprints.  
Gently press the disc down to make sure that it is properly  
inserted.  
Caution! While pressing the disc, be careful not to bend the disc  
tray. Make sure that the disc is properly inserted before closing  
the disc tray. Improper insertion may damage both the disc and  
the CD-ROM drive.  
5
6
Gently press the drive Stop/Eject button again to close the disc  
tray.  
The Acer EasyBUILD sequence begins. Follow all onscreen  
instructions.  
For more information, refer to the EasyBUILD Installation guide.  
Note: EasyBUILD DVD supports Windows Server 2003, Red Hat  
Linux, and SUSE operating system only.  
Windows or Linux OS CD is needed when you install the OS with  
the EasyBUILD DVD.  
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2 System setup  
36  
Turning off the system  
There are two ways to turn off the server. These include:  
Software power off  
If you are using a Windows OS on your server, you can turn off the  
server by clicking the Start button, point to Shut Down..., select  
Shut down from the drop-down window then click on OK. You  
can then turn off all peripherals connected to your server.  
If you are using another OS, refer to the OS documentation for  
instructions on how to shut down the OS.  
Hardware power off  
If you cannot shut down the server using the software, press the  
power button for at least four seconds. Quickly pressing the  
button may put the server in a Suspend mode only.  
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3 System upgrade  
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This chapter discusses the precautionary measures  
and installation procedures you need to know to  
upgrade the system.  
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39  
Installation precautions  
Before you install any server component, we recommend that you read  
the following sections. These sections contain important ESD  
precautions along with pre-installation and post-installation  
instructions.  
ESD precautions  
Electrostatic discharge (ESD) can damage the processor, disk drives,  
expansion boards, motherboard, memory modules and other server  
components. Always observe the following precautions before you  
install a server component:  
1
Do not remove a component from its protective packaging until  
you are ready to install it.  
2
Wear a wrist grounding strap and attach it to a metal part of the  
server before handling components. If a wrist strap is not  
available, maintain contact with the server throughout any  
procedure requiring ESD protection.  
Pre-installation instructions  
Perform the steps below before you open the server or before your  
remove or replace any component:  
1
2
3
4
5
Turn off the system and all the peripherals connected to it.  
Unplug all cables from the power outlets.  
Place the system unit on a flat, stable surface.  
Open the system according to the instructions on page 41.  
Follow the ESD precautions described in this section when  
handling a server component.  
6
Remove any hardware structure or cable that block access to the  
component you must replace or upgrade.  
See the following sections for specific installation instructions on the  
component you want to install.  
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3 System upgrade  
40  
Warning! Failure to properly turn off the server before you  
start installing components may cause serious damage. Do  
not attempt the procedures described in the following  
sections unless you are a qualified service technician.  
Post-installation instructions  
Perform the steps below after installing a server component.  
1
See to it that all components are installed according to the  
described step-by-step instructions.  
2
Reinstall all components or cable that have been previously  
removed.  
3
4
5
6
Reinstall the top cover.  
Reinstall the front bezel.  
Connect the necessary cables.  
Turn on the system.  
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41  
Opening the server  
Caution! Before you proceed, make sure that you have turned  
off the system and all peripherals connected to it. Read the “Pre-  
installation instructions” on page 39.  
You need to open the server before you can install additional  
components. The front bezel and top cover are removable to allow  
access to the system’s internal components. Refer to the following  
sections for instructions.  
Removing and installing the front bezel  
To remove the front bezel:  
1
If necessary, remove any cables attached to the control panel.  
2
Grasp the front bezel at the outer edge and pull it straight out.  
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3 System upgrade  
42  
To install the front bezel:  
1
Line up the center notch on both ends of the bezel with the center  
guide on the rack handles.  
2
Slide the front bezel onto the chassis until it clicks into place.  
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43  
Removing and installing the top cover  
To remove the top cover:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
3
Remove the screw located on the top cover (A).  
Press and hold the blue release button (B), then slide the cover  
toward the back of the chassis until the cover disengage with the  
slots on the chassis (C).  
4
Lift the top cover away from the server and put it aside for  
reinstallation later.  
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3 System upgrade  
44  
To install the top cover:  
1
2
3
4
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Place the top cover on the chassis so that the tabs on the cover  
align with the slots on the chassis .  
Slide the top cover toward the front of the chassis until it is fully  
closed (A).  
Replace the screw on the top cover (B).  
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45  
Removing and installing the CPU air  
duct  
Caution! Always operate your server with the CPU air duct  
installed to ensure reliable and continued operation.  
To remove the CPU air duct:  
You will need to remove the CPU air duct to perform the following  
procedures:  
Removing and installing a CPU air baffle  
Removing and installing the PCI riser assembly  
Removing and installing the PCI card  
Removing and installing a CPU  
Removing and installing a memory module  
1
2
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Lift the CPU air duct from the chassis.  
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3 System upgrade  
46  
To install the CPU air duct:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Place the CPU air duct over the two processor sockets. The front  
edge of the air duct should touch the front fan module and the  
top of the installed air duct should be flush with the top of the PCI  
riser assembly.  
Caution! Do not pinch or unplug cables that may be near or  
under the air duct.  
3
Observe the post-installation instructions described on page 40.  
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47  
Removing the CPU air dam  
To remove the CPU air dam:  
Important: Do not remove the CPU air dam from the CPU air duct  
except when installing a second CPU to the system. The air dam  
ensures proper air flow when a single CPU is installed to the  
system.  
Do not remove the memory air deflector.  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
3
Turn the CPU air duct over.  
Remove the air dam by sliding slotted holes off duct pins.  
4
5
Store it in a protective packaging.  
To install a second CPU to your system, see “Upgrading the CPU”  
section on page 61 for detailed instructions.  
6
Observe the post-installation instructions described on page 40.  
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3 System upgrade  
48  
Removing and installing the power  
distribution board cover  
To remove the power distribution board cover:  
You will need to remove the power distribution board cover to  
perform the following procedures:  
Removing and installing the RAID activation key and RAID cache  
Removing and installing a RAID BBU  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
3
Loosen the thumbscrew that secures the cover to the chassis (A).  
Pull up the cover to remove it (B).  
A
B
8  
4
Observe the post-installation instructions described on page 40.  
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49  
To install the power distribution board cover:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
3
Lower the power distribution board cover to the chassis (A).  
Tighten the thumbscrew to secure the cover to the chassis (B).  
B
A
4
Observe the post-installation instructions described on page 40.  
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3 System upgrade  
50  
Configuring the storage devices  
The system supports 2.5-inch storage devices. It accommodates slim-  
line optical drives and depending on system model, can support up to  
six 2.5-inch hot-plug SATA hard disk drives or eight hot-plug SAS hard  
disk drives.  
Caution! To maintain proper system cooling, filler panels must be  
installed if a device is not replaced.  
Removing and installing a hard disk drive  
Note: Use only Acer-qualified SAS or SATA HDDs. To purchase a  
SAS or SATA HDD, contact your local Acer representative.  
Caution! To ensure proper airflow and server cooling, all drive  
bays must contain either a carrier with a hard drive installed in it  
or a hard disk carrier cover.  
Determining drive status  
Each HDD carrier features two status LED indicators to display the hard  
drive status. If you are replacing a failed HDD, determine which drive  
has failed by checking the drive status LED. For more information on  
how to determine the drive status, refer to “Hot-plug HDD LED  
indicators” on page 25.  
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51  
To remove a HDD:  
1
Observe the ESD precautions described on page 39.  
2
If you are removing a failed HDD, determine which drive has failed  
by checking the drive status LEDs.  
3
4
Press the green HDD carrier latch to open the drive (A).  
Pull out the lever and slide the carrier from the chassis (B).  
B
A
5
6
Place the HDD carrier on a clean, static-free work surface.  
If you are replacing a hard disk, remove the four screws that secure  
the hard disk to the HDD carrier, then remove the disk from the  
HDD carrier.  
7
Keep the screws for later HDD installation.  
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3 System upgrade  
52  
To install a HDD:  
Note: To puchase a HDD carrier, contact your local Acer  
representative.  
1
2
3
Perform steps 1 to 4 listed on the “To remove a HDD” section on  
page 51.  
Remove the four screws that secure the air baffle to the HDD  
carrier (A).  
Remove the air baffle from the HDD carrier (B).  
4
5
6
Save the air baffle and screws for later use.  
Remove the HDD from its protective packaging.  
Install a hard disk on the HDD carrier, then secure it with the four  
screws (A) that came with the HDD carrier (B).  
B
A
TP02231  
7
With the lever still extended, slide the HDD carrier all the way into  
the drive bay (A). Do not push on the lever until it begins to close  
by itself.  
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53  
8
When the lever begins to close by itself, push on it to lock the drive  
assembly into place (B).  
A
B
Removing and installing a slim-line optical drive  
Note: The slim-line optical drive is not hot-pluggable. Before  
removing or replacing the drive, you must first power down the  
server, unplug the AC power cord from the system, and turn off all  
peripherals devices connected to the server.  
Caution! To maintain proper system cooling, a filler panel must  
be installed if a device is not installed in the bay.  
To remove a slim-line optical drive:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
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3 System upgrade  
54  
2
Press the blue release lever to unlock the optical drive tray (A) and  
slide the optical drive tray out through the front of the server (B).  
A
B
3
If no device will be installed in the drive bay, install the filler panel  
in the drive bay.  
If installing a new optical drive, see succeeding section.  
To install a slim-line optical drive:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
3
If necessary, remove the old optical drive. See previous section.  
If a filler panel is installed, remove it from the drive bay.  
4
Remove the new drive from its protective packaging.  
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55  
5
Install the plastic guide on the rear of the optical device, then  
secure it with the two screws that came with the optical drive kit.  
6
Slide the optical drive tray into the front opening in the server.  
Make sure the back end of the plastic guide plugs into the  
matching connector on the backplane board.  
7
8
Verify that the blue release lever on the tray locks into place.  
Observe the post-installation instructions described on page 40.  
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3 System upgrade  
56  
Removing and installing a PCI riser  
assembly  
Note: The PCI riser assembly includes an intrusion switch that  
engages the system cover. The intrusion switch is provided to  
allow server management software to monitor removal of the top  
cover from the server.  
proper airflow inside the server.  
This section explains how to access the PCI riser assembly and remove  
and install PCI cards.  
To remove the PCI riser assembly:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
3
4
Diconnect any cables attached to an installed PCI card.  
Grasp both riser latches with thumb and forefinger, then pull up to  
release the riser assembly.  
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57  
5
Lift the riser assembly from the chassis.  
6
7
Place the riser assembly on a clean, static-free work surface.  
If you need to replace PCI cards. See “Removing and installing a  
PCI card” on page 58.  
8
Observe the post-installation instructions described on page 40.  
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3 System upgrade  
58  
To install the PCI riser assembly:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Lower the PCI riser assembly (A), aligning the four hooks on the  
back edge of the riser assembly with the matching slots on the rear  
of the chassis (B).  
3
Press down on the assembly until the four hooks on the rear of the  
riser assembly engage the chassis rear panel slots. The riser cards  
4
5
Connect the cables to the installed PCI card.  
Observe the post-installation instructions described on page 40.  
Removing and installing a PCI card  
To remove a PCI card:  
1
2
3
4
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
Remove the PCI riser assembly from the server. See “To remove the  
PCI riser assembly” section on page 56.  
Open the rear retention clip by pushing the blue slide upward and  
rotating clip to the fully open position.  
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59  
5
6
When removing a full height PCI card, open the full length PCI  
card retention clip on the front of the riser assembly by rotating it  
90 degrees outward.  
Note: The install sequence for low profile PCI cards on the  
opposite side of the riser assembly is the same.  
Pull up the card to remove it, then store the card in an antistatic  
protective wrapper.  
A
B
7
Observe the post-installation instructions described on page 40.  
To install a PCI card:  
Note: When installing PCI-X cards into the full height riser board,  
the cards must be installed starting with the top slot first,  
followed by the middle and then the bottom. Any card populated  
in the bottom PCI slot will cause the bus to operate at 66 MHz.  
1
2
3
4
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
Remove the PCI riser assembly from the server. See “To remove the  
PCI riser assembly” section on page 56.  
Open the rear retention clip by pushing the blue slide upward (A)  
and rotating clip to the fully open position.  
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3 System upgrade  
60  
5
When installing a full height PCI card, open the full length PCI card  
retention clip on the front of the riser assembly by rotating it 90  
degrees outward (B).  
6
7
Remove the filler panel, if installed.  
Insert the PCI card into the selected slot (C). Make sure the card is  
properly seated.  
A
C
B
TP02240  
8
9
Close both retention clips.  
Observe the post-installation instructions described on page 40.  
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61  
Upgrading the CPU  
The server supports two dual-core or quad-core Intel Xeon processors  
5000 sequence with system bus speeds of 667 MHz, 1066 MHz or 1333  
MHz, and core frequencies starting at 1.6 GHz.  
CPU upgrading guidelines  
When installing CPUs the following rules must be observed:  
Use only Acer-qualified CPUs.  
Each CPU socket include a CPU and heat sink.  
core voltage, and bus/core speed values.  
When only one CPU is installed, it must be installed in CPU 1  
socket.  
System is designed to provide up to 130 W of current per  
processor. Processors with higher current requirements are not  
supported.  
To install a CPU:  
1
described on page 39.  
Warning! The heat sink becomes very hot when the system  
is on. NEVER touch the assembly with any metal or with  
your hands.  
2
3
4
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
If installing a second CPU, remove the CPU air dam first. See  
“Removing the CPU air dam” section on page 47.  
Locate the processor socket.  
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3 System upgrade  
62  
5
Push the socket retainer lever handle down and away from the  
socket to release it (A), then pull the lever to a fully open, upright  
position (B).  
6
7
Push the rear tab with your finger tip to bring the front end of the  
load plate up slightly (A).  
Lift the load plate (B).  
8
9
Remove the CPU from its protective packaging.  
Position the CPU over the socket (A), making sure the CPU cutouts  
match the socket notches, then insert the CPU into the socket (B).  
Caution! The underside of the CPU has components that may  
damage the socket pins if installed improperly. CPU must align  
correctly with socket opening before installation. DO NOT drop  
processor into the socket.  
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10 Remove the protective socket cover by grasping the socket cover  
tab (A) and pulling it away from the load plate (B).  
11 Store the protective socket cover for future use.  
12 Close the load plate (A), then press the retainer lever down to lock  
the load plate in place (B, C).  
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13 If the heat sink does not have thermal grease on the bottom, apply  
thermal grease to the heat sink base.  
14 Install the heatsink and fan  
Caution! The heat sink has a thermal interface material (TIM) on  
the underside. Use caution so that you do not damage the TIM.  
(1) If a protective film is installed on the TIM, remove it.  
(2) Set the heat sink over the processor, aligning the four captive  
screws with the four screw posts surrounding the processor.  
(3) Loosely screw in the captive screws on the heat sink corners in  
a diagonal manner.  
Note: Do not fully tighten one screw before tightening another.  
(4) Gradually and equally tighten each captive screw until each is  
firmly tightened.  
3
2
1
4
15 Observe the post-installation instructions described on page 40.  
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To remove a CPU:  
If you are replacing a CPU on the system, the heat sink must first be  
removed.  
sure to create a backup file of all important data.  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Warning! The heat sink becomes very hot when the system  
is on. NEVER touch the assembly with any metal or with  
your hands.  
2
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
3
4
Locate the CPU you want to remove.  
Remove the heat sink.  
(1) Loosen the four captive screws on the heat sink.  
(2) Twist the heat sink lightly to break the seal between the  
heatsink and the processor.  
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3 System upgrade  
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(3) Lift the heat sink from the processor.  
Caution! If it does not pull up easily, twist the heat sink again. Do  
not force the heat sink from the processor. Doing so could damage  
the processor.  
(4) Place the heat sink upside down on a flat surface.  
Note: Wipe off the thermal grease from both the heat sink and  
processor using an alcohol pad.  
5
Pull the CPU socket retainer lever handle down and away from the  
socket to release it.  
6
7
8
9
Lift the load plate.  
Pull out the CPU from the socket, then store it in an anti-static bag.  
If installing a replacement processor, see “To install a CPU”.  
Observe the post-installation instructions described on page 40.  
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Upgrading the system memory  
Acer Altos R520 server supports eight DDR2 fully buffered DIMM slots  
with four FBDIMM memory channels. Each channel can support up to 2  
dual ranked DDR2 FBDIMMs. The memory channels are organized in to  
two branches for support of mirrored memory configuration. Up to 8  
FBDIMMs or a maximum memory size of 32 GB physical memory in  
standard non-mirrored mode and 16 GB physical memory in a mirrored  
configuration are supported by the server.  
On the server, a pair of channels becomes a branch where each branch  
consists of:  
Branch 0  
Channel A - DIMMA1 and DIMMA2  
Channel B - DIMMB1 and DIMMB2  
Branch 1  
Channel C - DIMMC1 and DIMMC2  
Channel D - DIMMD1 and DIMMD2  
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Memory module installation guidelines  
The following rules apply when installing fully-buffered memory  
modules to the server:  
The system must have a minimum of one 512 MB FBDIMMs  
installed. When installing additional memory, refer to the tables  
on “Memory module population order” on page 69 for proper  
population order.  
Use only DDR2 FBDIMMs. Other DIMMs will not fit into the socket.  
Attempts to force a non-DDR2 FBDIMM into a socket will damage  
or the slot or the FBDIMM.  
Hold FBDIMMs only by the edges. Do not touch the components or  
gold edge connectors.  
Install FBDIMMs with gold-plated edge connectors only.  
Memory module population guidelines  
The following configuration rules must be observed when populating  
memory modules:  
In a minimum memory configuration, the FBDIMM should be  
installed in DIMM A1 slot.  
Install FBDIMM pairs in the following order:  
Channel A: DIMM slots A1 and A2  
Channel B: DIMM slots B1 and B2  
Channel C: DIMM slots C1 and C2  
Channel D: DIMM slots D1 and D2  
FBDIMMs within a given channel must be identical with respect to  
size, speed, and organization.  
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Memory module population order  
The tables below list the suggested DDR2 FBDIMM module population  
for standard, mirrored or sparing configuration.  
Standard configuration  
Branch 0  
Branch 1  
Channel A  
Channel B  
Channel C  
DIMM C1  
Channel D  
DIMM D1  
DIMM A1 DIMM A2 DIMM B1  
DIMM B2  
DIMM C2  
512 MB  
1 GB  
DIMM D2  
512 MB  
1 GB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
1 GB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
512 MB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
1 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
Mirrored configuration  
Branch 0  
Branch 1  
Total Memory  
Channel A  
Channel B  
Channel C  
Channel D  
Physical Detected  
Memory by OS  
DIMM  
DIMM  
A2  
DIMM  
DIMM  
B2  
DIMM  
C1  
DIMM  
C2  
DIMM  
DIMM  
D2  
A1  
B1  
D1  
512 MB  
512 MB  
512 MB  
(Mirror)  
512 MB  
(Mirror)  
2 GB  
4 GB  
4 GB  
8 GB  
8 GB  
16 GB  
1 GB  
2 GB  
2 GB  
4 GB  
4 GB  
8 GB  
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB  
(Mirror) (Mirror) (Mirror) (Mirror)  
1 GB  
1 GB  
2 GB  
2 GB  
1 GB  
1 GB  
2 GB  
2 GB  
1 GB  
(Mirror)  
1 GB  
(Mirror)  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
1 GB  
1 GB  
1 GB  
(Mirror) (Mirror) (Mirror) (Mirror)  
2 GB  
(Mirror)  
2 GB  
(Mirror)  
2 GB  
2 GB  
2 GB  
2 GB  
(Mirror) (Mirror) (Mirror) (Mirror)  
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Sparing configuration  
Branch 0  
Branch 1  
Channel C Channel D  
Total Memory  
Channel A  
Channel B  
Physical Detected  
Memory by OS  
DIMM  
A1  
DIMM  
A2  
DIMM  
B1  
DIMM  
B2  
DIMM  
C1  
DIMM  
C2  
DIMM  
D1  
DIMM  
D2  
512 MB 512 MB  
(Sparing)  
1 GB  
2 GB  
4 GB  
2 GB  
4 GB  
8 GB  
4 GB  
8 GB  
16 GB  
512 MB  
1 GB  
2 GB  
1 GB  
2 GB  
4 GB  
2 GB  
4 GB  
8 GB  
512 MB 512 MB 512 MB 512 MB  
(Sparing) (Sparing)  
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB  
(Sparing)  
(Sparing)  
(Sparing)  
(Sparing)  
1 GB  
(Sparing)  
1 GB  
1 GB  
1 GB  
2 GB  
2 GB  
2 GB  
1 GB  
(Sparing)  
1 GB  
(Sparing)  
1 GB  
1 GB  
1 GB  
(Sparing)  
1 GB  
(Sparing)  
1 GB  
(Sparing)  
1 GB  
1 GB  
(Sparing)  
1 GB  
2 GB  
(Sparing)  
2 GB  
(Sparing)  
2 GB  
(Sparing)  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
(Sparing)  
(Sparing)  
(Sparing)  
(Sparing)  
Memory configuration overview  
The system supports the following memory configuration that allow  
flexibility in performance, redundancy, and ability to upgrade.  
Standard configuration  
Memory mirroring  
Memory sparing  
Memory mirroring and memory sparing features are mutually  
exclusive, only one of these memory modes can be enabled at one time  
and not both at the same time.  
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Standard memory configuration  
The system is capable of supporting a minimum of only one FBDIMM  
installed on the DIMM A1 slot. However, for system performance  
reasons, we recommend that at least two memory modules must be  
installed per branch. The modules must cover the same slot position on  
both channels and FBDIMM pairs must be identical with respect to size,  
speed, and organization. FBDIMMs that cover adjacent slot positions  
do not need to be identical.  
When adding four FBDIMMs to a standard non-mirrored  
configuration, the memory modules must be populated in DIMM slots  
A1 and B1 first then DIMM slots C1 and D1. It allows both memory  
branches to operate in parallel and simultaneously to achieve  
equivalent performance.  
Mirrored memory configuration  
Memory mirroring is implemented in the MCH and the system BIOS.  
You can configure the system to maintain mirrored copy of the data in  
memory. When operating in mirrored mode, both branches operate in  
lock step. In mirrored mode, branch 1 contains a replicate copy of the  
data in branch 0. The minimum FBDIMM configuration to support  
memory mirroring is four FBDIMMs, populated as shown in the figure  
below:  
All four memory modules must be identical with respect to size, speed,  
and organization.  
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To upgrade to a four FBDIMM mirrored memory configuration, four  
additional FBDIMMs must be added to the system. All four memory  
modules in the second set must be identical to the first with the  
exception of speed. The memory controller hub (MCH) will adjust to  
the low-speed FBDIMM memory.  
Note: After upgrading system memory to this feature, the  
memory RAS setting in the BIOS setup must be set to Mirroring  
configuration. Refer to the BIOS setup’s Configure Memory RAS  
and Performance screen on page 101 for more information.  
Memory sparing configuration  
The system provides FBDIMM sparing capabilities. Sparing is a RAS  
feature that involves configuring a FBDIMM to be placed in reserve so  
it can be use to replace a failed FBDIMM.  
Note: FBDIMM sparing occurs within a given bank of memory and  
is not supported across branches.  
The system supports two types of memory sparing configurations:  
Single branch mode sparing  
In single branch mode sparing the following population rules must  
be observed:  
DIMM slots A1 and B1 or DIMM slots A2 and B2 must be  
identical in organization, speed, and speed  
DIMM slots A1 and A2 or DIMM slots B1 and B2 need not be  
identical in organization, size and speed  
Sparing should be enabled in the BIOS setup utility  
System BIOS will configure rank sparing mode.  
The largest memory size among the DIMM pairs (DIMM_A1,  
DIMM_B1) and (DIMM_A2, DIMM_B2) will be selected as the  
spare pair unit.  
Dual branch mode sparing  
Dual branch mode sparing requires that all eight FBDIMM slots be  
populated and must comply with the following population rules:  
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The following FBDIMM slots must be identical in organization,  
size and speed.  
• DIMM slots A1 and B1  
• DIMM slots A2 and B2  
• DIMM slots C1 and D1  
• DIMM slots C2 and D2  
The following DIMM slots need not be identical in  
organization, size and speed.  
• DIMM slots A1 and A2  
• DIMM slots B1 and B2  
• DIMM slots C1 and C2  
• DIMM slots D1 and D2  
BIOS will configure rank sparing mode.  
The largest memory size among the DIMM pairs (DIMM_A1,  
DIMM_B1) and (DIMM_A2, DIMM_B2) and (DIMM_C1,  
DIMM_D1) and (DIMM_C2, DIMM_D2), will be selected as the  
spare pair units.  
Note: After upgrading system memory to this feature, the  
memory RAS setting in the BIOS setup must be set to Sparing  
configuration. Refer to the BIOS setup’s Configure Memory RAS  
and Performance screen on page 101 for more information.  
To install FBDIMMs:  
Caution! Use extreme care when installing a FBDIMM. Applying  
too much pressure can damage the connector. FBDIMMs are keyed  
and can be inserted in only one way.  
Note: The number labels next to the FBDIMM slots correspond to  
proper installation sequence.  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
Locate the DIMM slots on the mainboard.  
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4
5
6
Open the clips on the DIMM slot(s) (A).  
Align (B) then insert the FBDIMM into the socket (C).  
Press the holding clips inward to lock the FBDIMM in place (D).  
Note: The DIMM slot is slotted to ensure proper installation. If  
you insert a FBDIMM but it does not fit easily into the socket, you  
may have inserted it incorrectly. Reverse the orientation of the  
FBDIMM and insert it again.  
7
Observe the post-installation instructions described on page 40.  
To remove FBDIMMs:  
Before you can install a new DIMM in a socket, first remove any  
previously installed DIMM from that socket.  
Important: Before removing any DIMM from the mainboard,  
make sure to create a backup file of all important data.  
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Caution! Use extreme care when removing DIMMs. Too much  
pressure can damage the connector. Apply only enough pressure  
on the plastic levers to release the DIMM.  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Press the holding clips on both sides of the DIMM slot outward to  
release the DIMM (A).  
Gently pull the DIMM upward to remove it from the DIMM slot  
(B).  
4
Observe the post-installation instructions described on page 40.  
To reconfigure the system memory:  
The system automatically detects the amount of memory installed. Run  
the BIOS setup to view the new value for total system memory and  
make a note of it.  
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Installing and removing a power  
supply module  
The server has two power supply module bays on the rear panel that  
accept hot-plug power supply modules. The system ships out with only  
a single power supply module installed. You have the option to  
purchase an extra power supply module to provide the system with a  
redundant power source. A redundant power configuration enables a  
fully-configured system to continue running even if one power supply  
module fails.  
WARNING! To reduce the risk of personal injury or damage to  
the equipment, the installation of power supply modules  
should be referred to individuals who are qualified to service  
server systems and are trained to deal with equipment capable  
of generating hazardous energy levels.  
WARNING! To reduce the risk of personal injury from hot  
surfaces, observe the thermal labels on each power supply  
module. You can also consider wearing protective gloves.  
WARNING! To reduce the risk of personal injury from electric  
shock hazards, do not open the power supply modules. There  
are no serviceable parts inside the module.  
Caution! Electrostatic discharge can damage electronic  
components. Make sure that you are properly grounded before  
handling a power supply module.  
Caution! Due to chassis airflow disruption, a power supply bay  
should never be vacant for more than two minutes when the  
server is powered on. Exceeding five minutes might cause the  
system to exceed the maximum acceptable temperature and  
possibly damage the system components.  
Caution! The power supply is only hot-pluggable if you have a  
redundant system with two power supplies installed. If you  
only have one power supply installed, before removing or  
replacing the power supply, you must first take the server out  
of service, turn off all peripheral devices connected to the  
system, turn off the system by pressing the power button, and  
unplug the AC power cord from the system or wall outlet.  
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To install a second power supply module:  
1
Remove the top cover. Perform the instructions described in “To  
remove the top cover” section on page 43.  
2
If a filler panel is installed, use the finger hole to remove the filler  
panel out of the bay (A).  
3
Insert the power supply module into the right bay, labeled power  
supply bay 2, until it locks into place.  
3  
4
Verify that the LED on the power supply are functioning. Refer to  
the “Hot-plug power supply module LED indicator” on page 26  
for more information.  
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To remove a power supply module:  
Caution! Power supply hot-plug operations should be performed  
only if a failure occurs in the power supply.  
1
If there are more than one power supply modules installed,  
determine which power supply module has failed. Refer to the  
“Hot-plug power supply module LED indicator” on page 26 for  
more information.  
2
3
Remove the AC power cord from the power supply being replaced.  
Press the power supply latch to release the power supply module  
from the chassis (A).  
4
Use the handle to pull the power supply module out of the server  
(B).  
B
A
5
Install a new power supply module or install a filler panel to the  
empty bay.  
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Removing and installing an ARMC/3  
module  
The optional ARMC/3 module provides server management firmware  
and functionality to the system.  
To remove an ARMC/3 module:  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
Remove the NIC module.  
a
b
Pull up the module to remove it from the connector.  
Remove the three standoffs from the mainboard, then keep  
the standoffs for later NIC module installation.  
4
Hold the module both by the finger grip loop and by the opposite  
corner (A).  
Caution! Do not bend or twist the module.  
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3 System upgrade  
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5
Pull up the module to remove it from the connector (B).  
6
Observe the post-installation instructions described on page 40.  
To install an ARMC/3 module:  
Note: Prior to installing the ARMC/3 module module, you must  
remove the server management port cover module cover on the  
rear of the server.  
1
2
3
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
Remove the CPU air duct. Perform the instructions described in “To  
remove the CPU air duct” section on page 45.  
Insert the standoff into the hole in the ARMC/3 module. The  
standoff installs on the bottom side of the module (A).  
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4
Attach the module to the ARMC/3 module connector on the  
mainboard and snap the standoff into the matching hole on the  
mainboard (B).  
5
Install the NIC module.  
a
b
Install the three standoffs to the mainboard.  
Attach the module to the NIC module connector on the  
mainboard and matching standoff holes.  
6
Observe the post-installation instructions described on page 40.  
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Installing and removing the SAS  
hardware RAID components  
The system supports SAS hardware RAID through the active mid-plane  
and backplane board. The server platform supports SAS hardware RAID  
0, 1, 5, 6 (when available), 10, and 50 levels. Functionality for SAS  
hardware RAID is enabled by using the following components:  
RAID activation key and RAID cache  
The RAID activation key works in conjunction with the RAID cache  
to provide hardware RAID.  
RAID BBU  
If power to the storage I/O processor drops below specifications,  
the RAID BBU maintains the contents of the DIMM by keeping the  
DIMM in self-refresh mode until power is restored. After power is  
restored, data can be safely written to drives, maintaining the  
integrity of the disk array.  
Installing and removing the RAID activation key  
and RAID cache  
To install the RAID activation key and RAID cache:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the power distribution board cover. Perform the  
instructions described in “To remove a power distribution module  
cover” section on page 48.  
3
4
Remove the RAID activation key from its protective packaging.  
Align then insert the activation key into the RAID activation key  
connector on the active mid-plane board (A).  
5
Locate the RAID cache memory (DDR-2) slot on the active  
mid-plane board.  
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83  
6
7
Open the clips on the slot (B).  
Align then insert the RAID cache into the slot (C).  
A
B
C
B
8
9
Press the holding clips inward to lock the RAID cache in place.  
Observe the post-installation instructions described on page 40.  
To remove the RAID activation key and RAID cache:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the power distribution board cover. Perform the  
instructions described in “To remove a power distribution module  
cover” section on page 48.  
3
Insert the tip of a small flat-bladed screwdriver under the plastic  
tab on the retainer holding the activation key to the active mid-  
plane board.  
4
5
Gently push down to detach the activation key (A).  
Press the holding clips on both sides of the slot outward to release  
the RAID cache (B).  
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3 System upgrade  
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6
Gently pull the RAID cache upward to remove it from the slot (C).  
A
B
C
B
7
8
9
Close the clips.  
Store the RAID activation key and RAID cache in an anti-static bag.  
Installing and removing the RAID BBU  
To install the RAID BBU:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the power distribution board cover. Perform the  
instructions described in “To remove a power distribution module  
cover” section on page 48.  
3
Open the BBU case lid (A), then connect the power cable to the  
power cable connector inside the battery pack (B).  
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85  
4
5
Close and latch the BBU case lid.  
Align the two hooks on the underside of the RAID BBU with the  
matching chassis tabs, then slide toward the power supply to lock  
into place (C).  
6
Connect the power cable to the rear of the BBU and the RAID BBU  
connector on the active mid-plane board (D).  
D
C
A
B
7
Observe the post-installation instructions described on page 40.  
To remove the RAID BBU:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the power distribution board cover. Perform the  
instructions described in “To remove a power distribution module  
cover” section on page 48.  
3
Disconnect the BBU power cable from the rear of the RAID BBU  
and the mid-plane board (A).  
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4
Slide the RAID BBU forward and lift from the chassis (B).  
A
B
5
6
Store the RAID BBU in an antistatic protective wrapper.  
Observe the post-installation instructions described on page 40.  
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Installing and removing the SATA  
The system supports SATA software RAID 5 through the installation of  
a RAID activation key on the mainboard.  
To install the RAID activation key:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the power distribution board cover. Perform the  
instructions described in “To remove a power distribution module  
cover” section on page 48.  
3
Locate the SATA software RAID activation key connector on the  
mainboard.  
4
5
Remove the RAID activation key from its protective packaging.  
With the lighter colored edge of the RAID activation key pointing  
to the edge of the mainboard, push the key onto the connector on  
the mainboard.  
6
Observe the post-installation instructions described on page 40.  
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3 System upgrade  
88  
To remove the RAID activation key:  
1
Observe the ESD precautions and pre-installation instructions  
described on page 39.  
2
Remove the power distribution board cover. Perform the  
instructions described in “To remove a power distribution module  
cover” section on page 48.  
3
4
Tightly squeeze the two ends of the RAID activation key to create  
a small gap at the lock points on the front and rear of the key (A).  
While continuing to squeeze the ends, wiggle the key back and  
forth while pulling it from the connector (B).  
5
6
Store the RAID activation key in an anti-static bag.  
Observe the post-installation instructions described on page 40.  
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4 BIOS setup  
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This chapter gives information about the system  
BIOS and discusses how to configure the system  
by changing the settings of the BIOS parameters.  
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91  
BIOS setup  
BIOS setup is a hardware configuration program built into the system's  
Basic Input/Output System (BIOS). Since most systems are already  
properly configured and optimized, there is no need to run this utility.  
The BIOS setup utility stores basic settings for your server. You will need  
to run this utility under the following conditions:  
When changing the system configuration  
When a configuration error is detected by the system and you are  
prompted ("Run Setup" message) to make changes to the BIOS  
setup  
Note: If you repeatedly receive Run Setup messages, the battery  
may be bad. In this case, the system cannot retain configuration  
values in CMOS. Ask a qualified technician for assistance.  
When redefining the communication ports to prevent any conflicts  
When changing the password or making other changes to the  
security settings  
BIOS setup loads the configuration values in a battery-backed  
nonvolatile memory called CMOS RAM. This memory area is not part of  
the system RAM which allows configuration data to be retained when  
power is turned off.  
Before you run BIOS setup, make sure that you have saved all open  
files. The system reboots immediately after you close the setup.  
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4 BIOS setup  
92  
Entering BIOS setup  
Power on the server to start the system POST process. During bootup,  
press F2 to enter the BIOS setup screen.  
Note: You must press F2 while the system is booting. This key  
does not work during any other time.  
There are several tabs on the setup screen corresponding to the eight  
primary BIOS menus.  
Main  
Advanced  
Security  
Server Management  
Boot Options  
Boot Manager  
Error Manager  
Exit  
The parameters on the screens shown in this User’s Guide display  
default system values. These values may not be the same as those in  
the system.  
Note the following reminders when moving around the setup screen.  
Use the Left and Right arrow keys to move to the next page or to  
return to the previous screen.  
Use the Up and Down arrow keys to select an item.  
Use the + and - keys to select an option.  
Note: You can configure a parameter that is enclosed in square  
brackets. Grayed-out items have fixed settings and are not  
user-configurable.  
Use the Enter key to display a submenu screen.  
Note: When a parameter is preceeded by a [>], it means that a  
submenu screen is available.  
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93  
Press F1 for General Help on using the BIOS setup.  
Press F9 to load the default configuration.  
Press F10 to save changes and close the BIOS setup.  
Press Esc to close the BIOS setup.  
In the descriptive table following each of the screen illustrations,  
settings in boldface are the default and suggested parameter settings.  
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4 BIOS setup  
94  
Using the BIOS menus  
Main  
The Main menu displays basic and important information about the  
system. These information are necessary for troubleshooting and may  
be required when asking for technical support. These entries are for  
your reference only and are not user-configurable.  
The System Date and System Time parameters lets you define the  
sytem’s time and date settings. The real-time clock keeps the system  
date and time. After setting the date and time, you do not need to  
enter them every time you turn on the system. As long as the internal  
battery remains good and connected, the clock continues to keep the  
date and time accurately even when the power is off.  
Parameter  
Description  
Option  
BIOS Version  
Version of the BIOS.  
Date BIOS was created.  
BIOS Build  
Date  
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95  
Parameter  
Description  
Option  
Processor  
Specification of the processor currently  
installed in the server.  
Total Memory  
Quiet Boot  
Indicates the size of the system memory.  
When Enabled, the BIOS splash screen is  
displayed during startup.  
Enabled  
Disabled  
When Disabled, the diagnostic messages  
are displayed during startup.  
POST Error  
Pause  
If Enabled, the system will pause if an error  
is found during POST.  
Disabled  
Enabled  
System Date  
Sets the date following the month-day-year  
format. Valid values for weekday, month,  
day, and year are:  
Month: Jan, Feb, Mar, Apr, May, Jun, Jul,  
Aug, Sep, Oct, Nov, Dec  
Day: 1 to 31  
Year: 1998 to 2099  
System Time  
Sets the time following the hour-minute-  
second format. Valid values for hour,  
minute, and second are:  
Hour: 00 to 23  
Minute: 00 to 59  
Second: 00 to 59  
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4 BIOS setup  
96  
Advanced  
The Advanced menu contains parameter values that define how the  
system behaves on startup.  
Warning! Be cautious in setting parameter values in the  
Advanced menu as any incorrect value may cause the  
system to malfunction.  
Press Enter to enter the submenu screen of the parameters shown in  
the screen below.  
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97  
Processor  
The Processor submenu displays CPU settings such as type, actual  
speed, cache size and other CPU related settings.  
Parameter  
Description  
Option  
Core Frequency  
Indicates the processor clock speed.  
System Bus  
Frequency  
Indicates the processor front side bus  
speed.  
Hyper  
Threading  
Technology  
Enables or disables the Hyper-Threading  
Technology function of the processor.  
Enabled  
Disabled  
Enhanced Intel  
SpeedStep  
Technology  
When set to Enabled, this feature allows  
the OS to reduce power consumption.  
Enabled  
Disabled  
When set to Disabled, the system  
operates at maximum CPU speed.  
Dual Core  
Enables or disables the secondary  
processor core.  
Enabled  
Disabled  
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4 BIOS setup  
98  
Parameter  
Description  
Option  
Virtualization  
Technology  
Enables or disables the system to run  
multiple operating systems and  
applications in different partition.  
Disabled  
Enabled  
ExecuteDisable  
Bit  
When Enabled, the processor disables  
code execution when a worm attempts  
to insert a code in the buffer preventing  
damage and worm propagation.  
Enabled  
Disabled  
When Disabled, the processor forces the  
Execute Disable Bit feature flag to  
always return to 0.  
Note: This parameter is hidden if the  
processor does not support this function.  
Hardware  
Prefetcher  
Enables or disables the speculative  
prefetch unit within the processor(s).  
Enabled  
Disabled  
Note: Changing this feature may affect  
system performance.  
Adjacent Cache  
Line Prefetch  
When Enabled, cache lines are fetched  
in pairs (even line + odd line)  
Enabled  
Disabled  
When Disabled, only current cache line  
required is fetched.  
Note: Changing this feature may affect  
system performance.  
Processor  
Re-Test  
When Enabled, all processors will be  
activated and retested on the next boot.  
This option will be automatically reset to  
disable on the next boot.  
Disabled  
Enabled  
Processor #  
Information  
Press Enter to access the Processor #  
Information submenu.  
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99  
Processor # Information  
The screen below appears when you select the Processor #1 or 2  
Information menu.  
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4 BIOS setup  
100  
Memory  
The Memory submenu displays the total amount of memory installed,  
the number of memory modules installed, and the current memory  
configuration.  
Parameter  
Description  
Total Memory  
Indicates the total amount of onboard memory. The  
memory size is automatically detected by BIOS during  
the POST. If you install additional mamory, the system  
automatically adjusts this parameter to display the new  
memory size.  
Effective  
Memory  
Indicates the total effective memory installed in the  
server.  
Current  
Displays the current memory configuration.  
Configuration  
Current Memory  
Speed  
Indicates the speed of the memory module(s) installed  
in the server.  
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101  
Parameter  
Description  
Configure  
Press Enter to access the Configure Memory RAS and  
Memory RAS and  
Performance  
Performance submenu.  
DIMM  
Indicates the DIMM and DIMM slot status.  
information  
Configure Memory RAS and Performance  
The screen below appears when you select the Configure Memory RAS  
and Performance menu. This submenu allows you to view memory  
configuration details and configure the memory modules in the server.  
Parameter  
Description  
Option  
Capabilities  
Displays the characteristics of the selected  
memory configuration.  
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4 BIOS setup  
102  
Parameter  
Description  
Option  
Memory  
MIrroring  
Possible  
Indicates whether a mirrored  
configuration is possible with the current  
installed memory.  
Yes  
No  
If No is displayed, you may need to install  
more memory to meet the requirements  
of the selected configuration.  
Memory  
Sparing  
Possible  
Indicates whether a sparing  
configuration is possible with the current  
installed memory.  
Yes  
No  
If No is displayed, you may need to install  
more memory to meet the requirements  
of the selected configuration.  
Select Memory  
RAS  
Select a memory RAS configuration/  
option.  
RAS  
Disabled  
Configuration  
Sparing  
Mirroring  
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103  
ATA Controller  
The ATA Controller submenu lets you define the parameter settings  
related to the hard disk(s).  
Parameter  
Description  
Option  
Onboard PATA  
Controller  
Enables or disables the integrated  
parallel ATA controller.  
Enabled  
Disabled  
Onboard SATA  
Controller  
Enables or disables the integrated Serial  
ATA controller.  
Enabled  
Disabled  
SATA Mode  
When set to Enhanced, it will enable all  
SATA connectors as individual  
connectors.  
Enhanced  
Legacy  
When set to Legacy, it will enable  
primary and secondary channels on SATA  
connectors.  
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4 BIOS setup  
104  
Parameter  
Description  
Option  
AHCI Mode  
Enables or disables access to all six SATA  
connectors via the AHCI (Advanced Host  
Controller Interface) Option ROM. AHCI  
is an interface specification that allows  
the storage driver to enable advanced  
SATA features such as Native Command  
Queuing and hot plug.  
Disabled  
Enabled  
Note: Requires an AHCI aware OS.  
ConfigureSATA  
as RAID  
Enables or disables the software RAID  
technology Option ROM within the  
ESB2-E controller.  
Disabled  
Enabled  
Primary IDE  
Master  
Indicates the controller that is set as  
primary master.  
Primary IDE  
Slave  
Indicates the controller that is set as  
primary slave.  
SATA Port  
0, 1, 2, 3  
Indicates the SATA HDD connected to  
the SATA connector.  
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105  
Mass Storage  
The Mass Storage submenu displays the status of the mass storage  
controller.  
Parameter  
Description  
Option  
SAS Controller  
Enables or disables the SAS controller.  
Enabled  
Disabled  
SAS Option  
ROM  
If enabled, initializes the the embedded  
SAS device Option ROM.  
Enabled  
Disabled  
Configure SAS  
as SW RAID  
Enables or disables the Embedded Server  
RAID Technology on the SAS connectors.  
Disabled  
Enabled  
ROMB setup  
Indicates if integrated RAID is enabled  
or not.  
RAID  
Activation Key  
Indicates if the RAID activation key is  
installed or not.  
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4 BIOS setup  
106  
Serial Port  
The Serial Port submenu lets you define the parameter settings for the  
system’s serial port.  
Parameter  
Description  
Option  
Serial A Enable  
Enables or disables the onboard serial A  
port.  
Enabled  
Disabled  
Address  
Set the base I/O address for the serial A  
port.  
3F8  
2F8  
2E8  
3E8  
IRQ  
Set the interrupt request line for the  
serial A port.  
4
3
Serial B Enable  
Enables or disables the onboard serial B  
port.  
Enabled  
Disabled  
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107  
Parameter  
Description  
Option  
Address  
Set the base I/O address for the serial B  
port.  
2F8  
3E8  
2E8  
3F8  
IRQ  
Set the interrupt request line for the  
serial B port.  
3
4
USB Confguration  
The USB Configuration submenu allows you specify settings for USB  
devices.  
Parameter  
Description  
Option  
USB Controller  
Enables or disables the USB controller.  
Enabled  
If disabled, all the USB controllers will be  
turned off and inaccessible to the OS.  
Disabled  
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4 BIOS setup  
108  
Parameter  
Description  
Option  
Legacy USB  
Support  
Enables or disables the support for  
legacy USB devices.  
Enabled  
Disabled  
Auto  
Port 60/64  
Emulation  
Enables or disables the I/O port 60/64h  
emulation support.  
Enabled  
Disabled  
This parameter is enabled for complete  
USB keyboard legacy support for non-  
USB aware OS.  
Device Reset  
Timeout  
Select the number of seconds POST waits  
for the USB mass storage device after  
the start unit command.  
20 Sec  
10 Sec  
30 Sec  
40 Sec  
Storage  
Emulation  
When set to Auto, USB mass storage  
devices with less than 530 MB will be  
emulated as a floppy and the remaining  
as hard drives.  
Auto  
Floppy  
Forced FDD  
CD-ROM  
Hard Disk  
The Forced FDD option can be used to  
force a formatted HDD to boot as a FDD.  
USB 2.0  
Controller  
Sets the transfer rate at Hi Speed  
(480 Mbps) or Full Speed (12 Mbps).  
Enabled  
Disabled  
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109  
PCI  
The PCI submenu lets you specify settings that are related to the  
onboard controllers. enable or disable the ROM scan of a device  
installed in the selected PCI slot. It also enables or disables posting of a  
16-bit legacy ROM from the plug-in fiber channel card.  
Parameter  
Description  
Option  
PCI Memory  
Mapped IO  
Space  
This selects the amount of memory that is  
reserved for PCI address space below 4GB  
for PCI devices.  
2.50 GB  
2.75 GB  
3.00 GB  
3.25 GB  
3.50 GB  
Onboard Video  
Enables or disables the onboard VGA  
controller.  
Enabled  
Disabled  
Dual Monitor  
Video  
Select a graphic controller as a primary  
boot device.  
Disabled  
Enabled  
Note: This parameter will be disabled  
when the Onboard Video is set to  
Disabled.  
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4 BIOS setup  
110  
Parameter  
Description  
Option  
Onboard NIC  
ROM  
Enables or disables both channels of the  
embedded LAN.  
Enabled  
Disabled  
Note: If disabled, NIC1 and NIC2 cannot  
be used to boot the system.  
NIC 1 or 2 MAC  
Address  
Indicates the media access control of the  
system’s LAN controller.  
I/O  
Enables or disables the onboard LAN’s  
I/O Acceleration Technology.  
Enabled  
Acceleration  
Technology  
Disabled  
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111  
System Acoustic and Performance Configuration  
The System Acoustic and Performance Configuration submenu lets you  
set the system fan performance option.  
Parameter  
Description  
Option  
Set Fan  
Profile  
Select the Fan Control Profile that  
will be used to cool the system.  
Performance  
Acoustics  
Altitude  
When set to less than 300 m  
(<= 980 ft), it will provide the best  
performance option for servers  
operating at or near sea level.  
301 m - 900 m  
300 m or less  
Higher than 900  
m
When set to 301m - 900m (980 ft -  
2950 ft), it will provide the best  
performance option for servers  
operating at moderate altitudes  
above sea level.  
When set to higher than 900m (>2950  
ft), it will provide the best  
performance option for servers  
operating at high elevations above  
sea level.  
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4 BIOS setup  
112  
Security  
The Security menu allows you to safeguard and protect the system  
from unauthorized use by setting up access passwords.  
Parameter  
Description  
Option  
Administrator  
Password  
Prevents unauthorized access to the  
BIOS setup utility.  
Not Installed  
Installed  
User Password  
Secures the system against unauthorized  
use. Once you set this password, you  
have to type it whenever you boot the  
system. User password is available only  
when an Administrator password is set.  
Not Installed  
Installed  
Administrator  
Password  
Press Enter to change the Administrator  
password.  
User  
Press Enter to change the User  
Password  
password.  
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113  
Parameter  
Description  
Option  
Front Panel  
Lockout  
When Enabled, the front panel power  
and reset buttons will be locked. The  
power and reset operation must be  
controlled via system management  
interface.  
Disabled  
Enabled  
To set a Administrator/User password  
1
2
3
Use the up/down keys to highlight a password parameter (Set  
Administrator Password or Set User Password) then press Enter.  
A password box will appear.  
Type a password then press Enter.  
The password may consist of up to seven alphanumeric characters  
(A-Z, a-z, 0-9).  
Retype the password to verify the first entry then press Enter  
again.  
After setting the password, the system automatically sets the  
chosen password parameter to Installed.  
To change the Administrator/User password  
1
Use the up/down keys to highlight either change password  
parameters (Change Administrator Password or Change User  
Password) then press Enter.  
2
3
4
Type the original password then press Enter.  
Type a new password then press Enter.  
Retype the password to verify the first entry then press Enter  
again.  
To remove the User password  
1
Use the up/down keys to highlight the Clear User Password  
parameter then press Enter.  
2
3
Enter the current password then press Enter.  
Press Enter twice without entering anything in the new and  
confirm password fields.  
After doing this, the system automatically sets the User password  
parameter to Not Installed.  
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4 BIOS setup  
114  
Server Management  
The Server Management submenu lets you specify the appropriate  
settings for the system’s event handling function.  
The system event log enables you to record and monitor events that  
occur in the system (eg., system temperature changes, fan stops, over-  
temperature, over-voltage, fan failures, etc.).  
Parameter  
Description  
Option  
Assert NMI on  
SERR  
Enables or disables the PCI bus SERR  
(system error) support.  
Enabled  
Disabled  
Assert NMI on  
PERR  
Enables or disables the PCI bus PERR  
(parity error) support.  
Enabled  
Disabled  
Note: This parameter is disabled when  
the NMI on SERR is disabled.  
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115  
Parameter  
Description  
Option  
Resume on  
AC Power  
Loss  
Defines the mode of operation if a  
power loss occurs.  
Stay Off  
Last State  
Reset  
When set to Stay Off, the system  
remains off after power shutdown.  
When set to Last State, the system  
returns to the state it was prior to the  
AC power loss.  
When set to Reset, the system will turn  
on after power is restored.  
Clear System  
Event Log  
Deletes all events in the System Event  
Log.  
Disabled  
Enabled  
FRB-2 Enable  
When Enabled, the BMC (Baseboard  
Management Controller) will reset the  
system if BIOS does not complete the  
POST before the FRB-2 (Fault Resilient  
Booting) timer expires.  
Enabled  
Disabled  
O/S Boot  
Watchdog  
Timer  
Enables or disables the BIOS timer. It  
helps to determine if the OS has  
loaded successfully or followed the OS  
boot watchdog timer policy.  
Disabled  
Enabled  
The BIOS timer can only be shut off  
using the management software after  
the OS loads.  
Console  
Press Enter to access the Console  
Redirection  
Redirection submenu.  
System  
Press Enter to access the System  
Information  
Information submenu.  
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4 BIOS setup  
116  
Console Redirection  
The Console Redirection submenu lets you enable or disable the  
console redirection parameters for server management tasks over the  
serial port.  
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117  
System Information  
The System Information submenu displays basic information about the  
server unit.  
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4 BIOS setup  
118  
Boot Options  
The Boot Options menu allows you to set the network device priority  
during system bootup. It also displays information about the installed  
storage devices.  
Parameter  
Description  
Option  
Boot Timeout  
Sets the automatic boot time-out value.  
10  
Note: A value ot 65535 will disable the  
1
timeout completely.  
Boot Option 1  
Boot Option 2  
Sets the device from which the system  
will first attempt to boot up.  
Sets the device from which the system  
will attempt to boot up when the first  
attempt failed.  
Boot Option 3,  
4, or 5  
Sets the device from which the system  
will attempt to boot up when the first,  
second, third, and fourth attempts  
failed.  
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119  
Parameter  
Description  
Option  
CD-ROM Order  
Specifies the boot device priority  
sequence for available CD drives.  
Floppy Order  
Specifies the boot device priority  
sequence for available FDD.  
Network  
Specifies the boot device priority  
Device Order  
sequence for available network devices.  
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4 BIOS setup  
120  
Network Device #  
The Network Device # submenu lets you specify the preferred settings  
for system bootup.  
Parameter  
Description  
Option  
Network  
Device #  
Sets the boot order of the Bootstrap  
Entry Vector Devices. Network devices  
are devices which have a bootable  
Option ROM such as a network card or  
onboard network controller.  
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121  
Boot Manager  
The Boot Manager menu lets you set the device priority during system  
bootup. The server will attempt to boot from the first device on the  
list. If the first device is not available, it will continue down the list until  
it reaches an available device. Select a boot option, then press Enter.  
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4 BIOS setup  
122  
Error Manager  
The Error Manager menu lets you view the system POST errors  
detected by the system.  
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123  
Exit  
The Exit menu displays the various options to quit from the BIOS setup.  
Highlight any of the exit options then press Enter.  
Parameter  
Description  
Save Changes and Exit  
Saves changes made and close the BIOS setup.  
Discards changes made and close the BIOS setup.  
Discard Changes and  
Exit  
Save Changes  
Saves changes made in the BIOS setup.  
Discard Changes  
Restore Defaults  
Discards all changes made in the BIOS setup.  
Loads the default settings for all BIOS setup  
parameters. Setup defaults are quite demanding  
in terms of resources consumption. If you are  
using low-speed memory chips or other kinds of  
low-performance components and you choose  
to load these settings, the system might not  
function properly.  
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4 BIOS setup  
124  
Parameter  
Description  
Save as User Default  
Values  
Saves current values to be restored later.  
Restore User Default  
Values  
Restores previously saved user default values.  
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125  
Upgrading the BIOS  
The upgrade utility allows you to upgrade the BIOS in the flash  
memory. To prepare to upgrade the BIOS, you need to record the  
current BIOS settings and download the BIOS image file to a temporary  
folder on your hard drive or a USB flash memory device.  
To record the current BIOS settings:  
1
Run BIOS setup. See “Entering BIOS setup” on page 92.  
2
Write down the current settings in the BIOS setup utility.  
To download the BIOS image file:  
Download the image file to a temporary folder on your hard drive or a  
USB flash memory device.  
Note: Review the instructions and release notes that are provided  
in the Readme file distributed with the BIOS image file before  
attempting a BIOS upgrade. The release notes contain critical  
information regarding jumper settings, specific fixes, or other  
information to complete the upgrade.  
To upgrade the BIOS:  
Follow the instructions in the Readme file that came with the BIOS  
upgrade. When the update completes, remove the bootable media  
from which you performed the upgrade.  
Note: Do not power down the system during the BIOS update  
process. The system will reset automatically when the BIOS update  
process is completed. You may encounter a CMOS checksum error  
or other problem after reboot. It this happens, shut down the  
system and boot it again. CMOS checksum errors require that you  
enter Setup, check your settings, save your settings, and exit  
Setup.  
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This chapter provides possible solutions for specific  
problems. If you cannot correct the problem, contact  
your local Acer representative or authorized dealer  
for assistance.  
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Troubleshooting  
This chapter helps you identify and solve problems that might occur  
while you are using the system.  
For any issue, first ensure that you are using the latest firmware and  
files. Firmware upgrades include updates for BIOS, the BMC, FRUSDR,  
and the HSC. In addition to the server firmware and files, make sure to  
update any drivers used for components you have installed in your  
system, such as video drivers, network drivers and SAS drivers.  
If you are unable to resolve your server problems on your own, contact  
your dealer or local Acer representative for assistance.  
Resetting the system  
Before going through in-depth troubleshooting, attempt first to reset  
the system using one of the methods below.  
To do this  
Press  
Soft boot reset to clear the system memory and reload the  
operating system.  
Ctrl+Alt+Del  
Clear system memory, restart POST, and reload the OS.  
Reset button*  
Power button  
Cold boot reset. Turn the system power off and then on.  
This clears system memory, restarts POST, reloads the OS  
and halts power to all peripherals.  
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Problems following initial system installation  
Problems that occur at initial system startup are usually caused by an  
incorrect installation or configuration. Hardware failure is a less  
frequent cause. If the problem you are experiencing is with a specific  
software application, see "There is problem with the application  
software" on page 136.  
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First steps checklist  
AC power available at the wall outlet?  
Are the power supplies plugged in? Check the AC cable(s) on the  
back of the chassis and at the AC source.  
Are all cables correctly connected and secured?  
Is the processor fully seated in the socket on the mainboard?  
Are all standoffs in the proper location and not touching any  
components, causing a potential short?  
Are all expansion boards fully seated in their slots on the PCI riser  
assembly?  
Are all jumper settings on the mainboard correct?  
Are all jumper and switch settings on expansion boards and  
peripheral devices correct? If applicable, ensure that there are no  
conflicts - for example, two expansion boards sharing the same  
interrupt.  
Are all peripheral devices installed correctly?  
Are all device drivers properly installed?  
Are the configuration settings made in the BIOS setup correct?  
Is the operating system properly loaded? Refer to the operating  
system documentation.  
Did you press the system power button on the control panel to  
turn the server on (power indicator should be lit)?  
Is the system power cord properly connected to the system and  
plugged into an outlet for 100-127 V or 200-240 V?  
Are all integrated components from the tested components lists?  
Check the tested memory, and chassis lists, as well as the supported  
hardware and operating system list.  
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Hardware diagnostic testing  
This section provides a more detailed approach to identifying a  
hardware problem and locating its source.  
Caution! Before disconnecting any peripheral cables from the  
system, turn off the system and any external peripheral devices.  
Failure to do so can cause permanent damage to the system and/  
or the peripheral device.  
1
Turn off the system and all external peripheral devices. Disconnect  
each of device from the system, except for the keyboard and the  
video monitor.  
2
3
Make sure the system power cord is plugged into a properly  
grounded AC outlet.  
Make sure your video display monitor and keyboard are correctly  
connected to the system. Turn on the video monitor. Set its  
brightness and contrast controls to at least two thirds of their  
maximum ranges (see the documentation supplied with your video  
display monitor).  
4
5
6
If the operating system normally loads from the hard disk drive,  
make sure there is no disc in the optical drive.  
If the power indicator does light, attempt to boot from a diskette  
or disc.  
Turn on the system. If the power indicator on the control panel  
does not light, see “Power indicator does not light” on page 132.  
Verifying proper operation of key system lights  
As POST determines the system configuration, it tests for the presence  
of each mass storage device installed in the system. As each device is  
checked, its activity light should turn on briefly. Check if the HDD  
activity indicator lights briefly? If not, see “HDD activity indicator does  
not light.” on page 133.  
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Confirming loading of the OS  
Once the system boots up, the operating system prompt appears on  
the screen. The prompt varies according to the operating system. If the  
operating system prompt does not appear, see "No Characters Appear  
on Screen" on page 137.  
Specific problems and corrective actions  
The following contains specific problems that may arise during the use  
of your server. Possible solutions are listed for each problem.  
Power indicator does not light.  
Do the following:  
Make sure the power button on the control panel is turned on.  
Make sure the power cord is connected correctly.  
Make sure that the wall outlet has power. Test it by plugging  
another device.  
Remove all expansion cards and see if the system boots. If  
successful, add the cards back in one at a time with a reboot  
between each addition.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
Remove and reseat the memory modules.  
Make sure the CPU comply with the system requirements.  
Make sure the CPU is populated according to the system  
requirements.  
Remove and reseat the CPU.  
Make sure the chassis standoffs are installed on the corresponding  
mounting holes. Misplaced standoffs may have contact to the pins  
on the bottom of the mainboard and cause a short.  
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Server boot does not complete POST  
Do the following:  
Make sure the CPU is properly seated.  
Check the BIOS release notes to ensure the BIOS installed on the  
platform supports the stepping and the family of processors  
currently installed.  
Server does not recognize all of the processors installed  
Do the following:  
Make sure the CPU is properly seated.  
Make sure the CPU complies with the system requirements.  
Make sure the CPU is populated according to the system  
requirements.  
Remove and reseat the CPU.  
HDD activity indicator does not light.  
Do the following:  
Make sure the drive is compatible.  
Make sure you have not exceeded the power budget for the  
server.  
ODD (optical disk drive) activity indicator does not light.  
Do the following:  
Make sure the ODD and plastic guide are properly connected. See  
page 54 for detailed installation instructions.  
Check that relevant switches and jumpers on the drive are set  
correctly.  
Check that drive is properly configured.  
Check that onboard IDE controller is enabled in the BIOS setup.  
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ODD tray cannot be ejected.  
Insert the tip of a paperclip into the small hole on the ODD drive.  
Slowly pull the tray out from the drive until the tray is fully  
extended then remove the disc.  
ODD drive cannot read a disc.  
Do the following:  
Make sure you are using the correct type of disc.  
Make sure the disc is properly seated in the drive.  
Make sure the disc is unscratched.  
Make sure ODD and plastic guide are properly connected.  
Hard drives are not recognized.  
Do the following:  
Make sure the disk controller is not disabled in the BIOS setup.  
Make sure the drive is compatible.  
Bootable CD drive is not detected.  
Make sure the Boot Options setting in the BIOS setup utility is  
configured to allow the CD drive to be the first bootable device.  
New memory modules installed are not detected.  
Do the following:  
Make sure the memory modules are properly seated on the DIMM  
slots.  
Make sure the memory modules comply with the system  
requirements.  
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Make sure the memory modules have been populated according  
to the system requirements.  
External device connected to a USB connector does not work.  
Do the following:  
Reduce the number of external devices connected to a USB hub.  
Refer to the documentation that came with the device.  
Server cannot connect to a network  
Make sure the network cable is securely attached to the correct  
connector at the system rear panel.  
Try a different network cable.  
Make sure you are using the correct and the current drivers.  
Make sure the driver is loaded and the protocols are bound.  
Problems with the network  
Network status indicator does not light.  
Do the following:  
Check the cabling and network equipment to make sure that all  
cables are properly connected.  
Reinstall the network drivers.  
Try another port or hub on the switch.  
Diagnostics pass but the connection fails.  
Make sure the network cable is securely attached.  
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The controller stopped working when an adapter was installed.  
Make sure the cable is connected to the port from the onboard  
network controller.  
Make sure the other adapter supports shared interrupts and your  
OS supports shared interrupts.  
Try reseating the adapter.  
The adapter stopped working without apparent cause.  
Try reseating the adapter first, then try a different slot if necessary.  
The network files driver may be corrupt or deleted. Delete and  
reinstall the drivers.  
Run the diagnostics.  
Network activity indicator does not light.  
Do the following:  
Make sure the correct network drivers are loaded on the system.  
Network might be idle. Try accessing the server.  
Server hangs when the drivers are loaded.  
Change the PCI interrrupt settings.  
There is problem with the application software.  
Do the following:  
Verify that the software is properly configured for the system.  
Refer to the software installation and operation documentation  
for instructions on setting up and using the software.  
Try a different version of the software to see if the problem is with  
the copy you are using.  
Make sure all cables are properly connected.  
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If other software runs correctly on the system, contact your vendor  
about the defective software.  
No characters appear on the screen.  
Check the following:  
Is the keyboard functioning? Test it by turning the “Num Lock”  
function on and off to make sure the Num Lock light is  
functioning.  
Is the video monitor plugged in and turned on? If you are using a  
switch box, is it switched to the correct system?  
Are the brightness and contrast controls on the video monitor  
properly adjusted?  
Is the video monitor signal cable properly installed?  
Does this video monitor work correctly if plugged into a different  
system?  
Is the onboard video controller enabled in the BIOS setup?  
Remove all expansion cards and see if the system boots. If  
successful, add the cards back in one at a time with a reboot  
between each addition.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
Remove and reseat the memory modules.  
Make sure the CPU comply with the system requirements.  
Make sure the CPU is populated according to the system  
requirements.  
If you are using a video controller board, do the following:  
1
2
Verify that the video works using the onboard video controller.  
Verify that the video controller board is fully seated in the  
mainboard connector.  
3
4
Reboot the system for changes to take effect.  
If there are still no characters on the screen after you reboot the  
system and POST emits a beep code, write down the beep code  
you hear. This information is useful for your service representative.  
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5
If you do not receive a beep code and characters do not appear,  
the video display monitor or video controller may have failed.  
Contact your service representative or authorized dealer for help.  
Characters are distorted or incorrect.  
Check the following:  
Are the brightness and contrast controls properly adjusted on the  
video monitor? Refer to the documentation that came with the  
video monitor.  
Are the video monitor’s signal and power cords properly  
connected.  
different system?  
System cooling fan do not rotate properly.  
If the system cooling fan is not operating properly, it is an indication of  
possible system component failure.  
Check the following:  
Is the power indicator lit? If not, see “Power indicator does not  
light.” on page 132 .  
Have any of the fan motors stopped? Use the server management  
subsystem to check the fan status.  
Have your fans speeded up in response to an overheating  
situation?  
Have your fans speeded up in response to a fan that has failed?  
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Error beep codes  
BIOS POST error beep codes  
The following table lists the POST error beep codes. Prior to system  
video initialization, BIOS uses these beep codes to inform you of error  
conditions. The beep code occurs only when a critical error occurs or  
when the BIOS fails to boot to the operating system. Not all error  
conditions are supported by the BIOS beep codes.  
Number  
Description  
of Beeps  
1, 2, or 3  
Memory error  
4 – 7 or  
9 – 11  
Fatal error indicating a possible serious system problem  
8
Video error  
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Troubleshooting BIOS POST error beep codes  
The following table lists the possible beep codes thay may occur while  
using the system and is followed by solutions to the situation.  
Number  
Troubleshooting action  
of beeps  
1, 2, or 3  
Make sure the memory modules are properly seated on the  
DIMM slots.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated  
according to the system requirements.  
4-7, 9-11  
Indicates a fatal error. Consult your dealer or local Acer  
representative for assistance.  
If beep codes are generated even when all PCI cards are  
absent, consult your system manufacturer’s technical  
support.  
Check for a malfunctioning expansion card. If beep codes  
are not generated when all expansion cards are absent, one  
of the expansion cards is causing the malfunction. Insert  
the cards back into the system, booting the system between  
each card addition, until the beeps occur again to reveal  
the malfunctioning card.  
8
Make sure the video adapter is properly seated on the  
expansion slot.  
If the video adapter is an integrated part of the mainboard,  
the board may be faulty.  
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ARMC/3 module error beep codes  
In addition to the beep codes above, additional beep codes are  
provided if an ARMC/3 module is installed. The management modules  
provide the following additional beep codes.  
Beep  
Reason for the beeps and action to take  
Code  
1
Control panel CMOS clear has been initiated.  
1-5-1-1  
1-5-2-1  
Processor failure. Reseat or replace the failed processor.  
No processor is installed or the CPU 1 socket is empty. Reseat  
or replace the failed processor.  
1-5-2-3  
Processor configuration error or CPU 1 socket is empty. Reseat  
or replace the failed processor. In a two-processor system,  
make sure the processors are identical.  
1-5-2-4  
1-5-4-2  
1-5-4-3  
1-5-4-4  
Front side bus selects configuration error  
AC power unexpectedly lost  
Chipset control failure  
Power control failure  
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Diagnostic POST code LEDs  
During the system boot process, BIOS executes a number of platform  
configuration processes, each of which is assigned a specific hex code  
number. As each configuration routine is started, BIOS will display the  
given POST code to the diagnostic POST code LEDs found on the rear of  
the mainboard. To assist in troubleshooting a system hang during the  
POST process, the diagnostic LEDs can be used to identify the last POST  
process to be executed.  
Each POST code will be represented by a combination of colors from  
the four LEDs. The LEDs are capable of displaying three colors: green,  
red, and amber. Each bit in the upper nibble is represented by a red  
LED and each bit in the lower nibble is represented by a green LED. If  
both bits are set in the upper and lower nibbles then both red and  
green LEDs are lit, resulting in an amber color. If both bits are clear,  
then the LED is off.  
Diagnostic LED placement diagram  
Diagnostic LEDs  
USB Port  
USB Port  
Back edge of server board  
MSB  
LSB  
The following table lists the possible POST codes that may be displayed  
on the Diagnostic POST code LEDs during system initialization.  
Diagnostic LED Decoder  
Checkpoint  
code  
G=Green, R=Red, A=Amber  
Description  
MSB  
LSB  
Host Processor  
0x10h  
0x11h  
0x12h  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
G
R
A
R
Power-on initialization of the host  
processor (bootstrap processor)  
OFF  
OFF  
Host processor cache initialization  
(including AP)  
Starting application processor  
initialization  
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Diagnostic LED Decoder  
G=Green, R=Red, A=Amber  
Checkpoint  
code  
Description  
MSB  
LSB  
0x13h  
OFF  
OFF  
OFF  
OFF  
G
R
A
SMM initialization  
Chipset  
0x21h  
OFF  
OFF  
G
Initializing a chipset component  
Memory  
0x22h  
A
OFF  
Reading configuration data from  
memory (SPD on DIMM)  
0x23h  
0x24h  
OFF  
OFF  
OFF  
G
A
R
G
Detecting presence of memory  
OFF  
Programming timing parameters in  
the memory controller  
0x25h  
0x26h  
OFF  
OFF  
G
G
R
G
Configuring memory parameters in  
the memory controller  
A
OFF  
Optimizing memory controller  
settings  
0x27h  
0x28h  
PCI Bus  
0x50h  
0x51h  
0x52h  
OFF  
G
G
A
R
G
Initializing memory, such as ECC init  
Testing memory  
OFF  
OFF  
OFF  
OFF  
OFF  
R
R
R
OFF  
OFF  
G
R
A
R
Enumerating PCI busses  
Allocating resources to PCI busses  
Hot Plug PCI controller  
initialization  
0x53h  
0x54h  
0x55h  
0x56h  
0x57h  
USB  
OFF  
OFF  
OFF  
OFF  
OFF  
R
G
A
R
Reserved for PCI bus  
Reserved for PCI bus  
Reserved for PCI bus  
Reserved for PCI bus  
Reserved for PCI bus  
A
A
A
A
OFF  
OFF  
G
A
R
G
A
0x58h  
0x59h  
G
G
R
R
OFF  
OFF  
R
Resetting USB bus  
A
Reserved for USB devices  
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Diagnostic LED Decoder  
G=Green, R=Red, A=Amber  
Checkpoint  
code  
Description  
MSB  
LSB  
ATA / ATAPI / SATA  
0x5Ah  
G
G
R
R
G
G
R
Resetting PATA / SATA bus and all  
devices  
0x5Bh  
SMBUS  
0x5Ch  
0x5Dh  
A
Reserved for ATA  
G
G
A
A
OFF  
OFF  
R
Resetting SMBUS  
A
Reserved for SMBUS  
Local Console  
0x70h  
0x71h  
0x72h  
OFF  
R
R
R
R
R
A
R
A
R
Resetting the video controller  
Disabling the video controller  
Enabling the video controller  
OFF  
OFF  
Remote Console  
0x78h  
0x79h  
0x7Ah  
G
G
G
R
R
R
R
R
A
R
A
R
Resetting the console controller  
Disabling the console controller  
Enabling the console controller  
Keyboard (PS/2 or USB)  
0x90h  
0x91h  
0x92h  
R
R
R
OFF  
OFF  
OFF  
OFF  
OFF  
G
R
A
R
Resetting the keyboard  
Disabling the keyboard  
Detecting the presence of the  
keyboard  
0x93h  
0x94h  
0x95h  
R
R
R
OFF  
G
G
A
R
Enabling the keyboard  
OFF  
OFF  
Clearing keyboard input buffer  
G
A
Instructing keyboard controller to  
run Self Test (PS/2 only)  
Mouse (PS/2 or USB)  
0x98h  
0x99h  
0x9Ah  
A
A
A
OFF  
OFF  
OFF  
OFF  
OFF  
G
R
A
R
Resetting the mouse  
Detecting the mouse  
Detecting the presence of mouse  
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Diagnostic LED Decoder  
G=Green, R=Red, A=Amber  
Checkpoint  
code  
Description  
MSB  
LSB  
0x9Bh  
A
OFF  
G
A
Enabling the mouse  
Fixed Media  
0xB0h  
R
R
R
OFF  
OFF  
OFF  
R
R
A
R
A
R
Resetting fixed media device  
Disabling fixed media device  
0xB1h  
0xB2h  
Detecting presence of a fixed  
media device (IDE hard drive  
detection, etc.)  
0xB3h  
R
OFF  
A
A
Enabling / configuring a fixed  
media device  
Removable Media  
0xB8h  
0xB9h  
0xBAh  
A
A
A
OFF  
OFF  
OFF  
R
R
A
R
A
R
Resetting removable media device  
Disabling removable media device  
Detecting presence of a removable  
media device (IDE CDROM  
detection, etc.)  
0xBCh  
A
G
R
R
Enabling/configuring a removable  
media device  
Boot Device Selection  
0xD0  
0xD1  
0xD2  
0xD3  
0xD4  
0xD5  
0xD6  
0xD7  
0xD8  
0xD9  
0XDA  
R
R
R
R
R
R
R
R
A
A
A
R
R
R
R
A
A
A
A
R
R
R
OFF  
OFF  
G
R
A
R
A
R
A
R
A
R
A
R
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
G
OFF  
OFF  
G
G
OFF  
OFF  
G
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Diagnostic LED Decoder  
G=Green, R=Red, A=Amber  
Checkpoint  
code  
Description  
MSB  
A
LSB  
0xDB  
0xDC  
0xDE  
0xDF  
R
G
A
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
Trying boot device selection  
A
A
A
A
OFF  
G
R
R
A
A
A
G
Pre-EFI Initialization (PEI) Core  
0xE0h  
0xE2h  
0xE1h  
0xE3h  
R
R
R
R
R
R
R
R
R
A
R
A
OFF  
OFF  
G
Started dispatching early  
initialization modules (PEIM)  
Initial memory found, configured,  
and installed correctly  
Reserved for initialization module  
use (PEIM)  
G
Reserved for initialization module  
use (PEIM)  
Driver Execution Environment (DXE) Core  
0xE4h  
R
A
R
OFF  
Entered EFI driver execution phase  
(DXE)  
0xE5h  
R
R
A
A
R
G
Started dispatching drivers  
Started connecting drivers  
0xE6h  
A
OFF  
DXE Drivers  
0xE7h  
R
A
R
R
R
A
A
R
G
Waiting for user input  
Checking password  
Entering BIOS setup  
Flash update  
0xE8h  
A
A
A
A
OFF  
G
0xE9h  
R
0xEAh  
0xEEh  
A
A
OFF  
OFF  
Calling Int 19. One beep unless  
silent boot is enabled.  
0xEFh  
A
A
A
G
Unrecoverable boot failure / S3  
resume failure  
Runtime Phase/EFI Operating System Boot  
0xF4h  
0xF5h  
R
R
A
A
R
R
R
Entering Sleep state  
Exiting Sleep state  
A
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Diagnostic LED Decoder  
G=Green, R=Red, A=Amber  
Checkpoint  
code  
Description  
MSB  
LSB  
0xF8h  
0xF9h  
0xFAh  
A
R
R
R
R
R
A
R
Operating system has requested EFI  
to close boot services (Exit Boot  
Services has been called)  
A
A
A
R
Operating system has switched to  
virtual address mode (Set Virtual  
Address Map has been called)  
Operating system has requested  
the system to reset (Reset System  
has been called)  
Pre-EFI Initialization Module (PEIM)/Recovery  
0x30h  
OFF  
OFF  
R
R
Crisis recovery has been initiated  
because of a user request  
0x31h  
OFF  
OFF  
R
A
Crisis recovery has been initiated by  
software (corrupt flash)  
0x34h  
0x35h  
OFF  
OFF  
G
G
R
R
R
Loading crisis recovery capsule  
A
Handing off control to the crisis  
recovery capsule  
0x3Fh  
G
G
A
A
Unable to complete crisis recovery.  
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5 Troubleshooting  
148  
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Appendix A: Acer Altos R520  
rack installation guide  
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This appendix shows you how to set up the Acer  
Altos R520 server in a rack mount configuration.  
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151  
Setting up the system rack  
Important! Observe the electrostatic discharge (ESD) precautions  
indicated on page 39 when perfoming the following procedures.  
Do not attempt the procedures described in the following sections  
unless you are a qualified technician.  
Equipment rack precautions  
Follow the rack manufacturer's safety and installation instructions for  
proper rack installation.  
The following additional rack safety installation measures should be  
considered:  
Anchor the equipment rack  
The equipment rack must be anchored to an unmovable suitable  
support to prevent the rack from falling over when one or more  
systems are fully extended out of the rack assembly. You must also  
consider the weight of any other devices installed in the rack  
assembly. The equipment rack must be installed according to the  
manufacturer's instructions.  
Main AC power disconnect  
You are responsible for installing an AC power disconnect for the  
entire rack unit. This main disconnect must be readily accessible,  
and it must be labeled as controlling power to the entire unit, not  
just to the system(s).  
Earth ground the rack installation  
To avoid the potential for an electrical shock hazard, the rack  
assembly itself must be suitably earth grounded, according to your  
local regional electrical codes. This typically will require the rack to  
have its own separate earth ground. We recommend you consult  
your local approved electrician.  
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152  
Appendix A: Acer Altos R520 rack installation guide  
Elevated operating ambient temperature  
The maximum operating temperature of the system is 35 °C (95°F).  
Careful consideration should be given to installing the system in  
an environment compatible with the 35 °C (95°F) maximum  
ambient temperature.  
Reduced airflow  
The amount of airflow required for the safe operation of the  
equipment should not be compromised when installing the system  
in a rack.  
Mechanical loading  
Exercise care when mounting the system in a rack to avoid any  
accidents.  
Circuit overloading  
Appropriate consideration should be given when connecting the  
supply circuit to the system to avoid any circuit overload. The  
system name plate rating should be used when addressing  
concerns about circuit overload.  
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153  
System rack installation  
The Acer Altos R520 server should be mounted into a rack. A tool-less  
rack rail and CMA (cable management arm) kit is available for  
installing system to a rack cabinet.  
The figure below shows the server in a rack-mount position.  
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154  
Appendix A: Acer Altos R520 rack installation guide  
Vertical mounting hole pattern  
The four vertical rails of the system rack contain mounting holes  
arranged in a manner shown in the figure below:  
The system occupies 1U in the rack. Count the U positions and hole  
numbers from the bottom up.  
The distance from the center of two holes with closer spacing to the  
center of the next pair is equivalent to 1U.  
Note: The unit of measurement used in this guide is "U"  
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all  
components in the rack measured in "U" cannot exceed the  
height of the rack. For more information, refer to the  
documentation that came with the system rack.  
When installing components, you must start your measurement from  
the center of the two holes with closer spacing. Otherwise, the screw  
holes on the component may not match those on the rack.  
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155  
Installing the system into the rack  
Caution! To minimize the chances of injuries, make sure that two  
or more people help in installing the server.  
To install the system into a four-post rack  
1
Remove the inner rails from the mounting rails.  
(1) Extend the inner rail from the mounting rail until the rail  
release latch clicks.  
(2) Depress the release latch (A) and slip the inner rail out (B).  
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156  
Appendix A: Acer Altos R520 rack installation guide  
(3) Do the same thing to the other mounting rail.  
Caution! To avoid personal injury, care should be taken when  
pressing the inner rail release latches and sliding the component  
into the rack.  
2
Attach the inner rails to both sides of the server.  
Align the screw holes of the inner rail to the server screws (A),  
then slide rails to the left until the rails lock into place with an  
audible click (B).  
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157  
3
Install the mounting rails to the rack posts.  
(1) Determine the vertical position in the rack. Refer to “Vertical  
mounting hole pattern” on page 154 for more information.  
(2) Align and insert the mounting rails into the rack posts’  
mounting holes (A).  
(3) Make certain the proper mounting holes on rack post are  
selected.  
(4) Use two metal screws supplied with the kit to secure the front  
and rear mounting rail to the rack (B).  
(5) Do the same thing to the other mounting rail.  
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Appendix A: Acer Altos R520 rack installation guide  
(6) Fully extend the mounting rails on the rack.  
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159  
4
Install the server into the rack.  
Caution! To avoid personal injury, care should be taken when  
pressing the inner rail release latches and sliding the component  
into the rack.  
(1) Carefully align the inner rails attached to the server with the  
fully extended mounting rails on the rack.  
(2) Press the release latch on both sides of the server (A).  
(3) Insert the inner rails into the mounting rails, then push the  
server into the rack until you hear a click sound (B).  
(4) Secure the server to the rack using two metal screws (C).  
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160  
5
Appendix A: Acer Altos R520 rack installation guide  
Attach the CMA (cable management arm) to the rear of the server.  
The CMA allows you to tie-wrap all cables to and from the system.  
As you slide the system in and out of the rack, the CMA collapses  
and extends, keeping the cables untangled and attached to the  
system.  
(1) Insert the smaller CMA extension into the rear of the left inner  
rail (A1).  
(2) Insert the larger CMA extension into the rear of left mounting  
rail (A2).  
(3) Insert the CMA extension connector into the rear of the right  
mounting rail (B1).  
(4) Insert the CMA arm connector into the blue plastic cutout on  
the CMA extension connector (B2).  
(5) Attach the cable clips into the appropriate mounting holes in  
the CMA (C).  
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161  
(6) Connect the power, peripheral and networking cables into  
their appropriate ports.  
Refer to “Connecting peripherals” on page 32 for detailed  
instructions.  
(7) Route all cables through the cable clips.  
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Appendix A: Acer Altos R520 rack installation guide  
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Appendix B: RAID  
configuration  
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This appendix gives an overview of the different  
RAID configuration that you can use to  
configure RAID settings for the system hard  
drives.  
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165  
Configuring integrated SAS RAID  
This section briefly shows how to create RAID volume with integrated  
SAS RAID when the hardware RAID components: RAID activation key  
and RAID cache, are installed.  
Load BIOS default setting  
1
Power on the server to start the system POST (Power On Self Test)  
process. During boot up, press F2 to enter the BIOS setup screen.  
2
Press F9 to load BIOS default setting and press F10 save the  
configuration changes and exit setup.  
Enter the integrated SAS RAID Configuration Utility  
When you see the RAID Controller BIOS Version information shows on  
the screen during the POST (Power-On Self Test), press Ctrl+G to enter  
the Intel RAID BIOS Console Virtual Configuration.  
When the Adapter Selection page displayed on the screen, please click  
on Start to continue.  
Loading Factory Default Setting  
1
2
3
In the left panel, select Adapter Properties. The current adapter  
settings will be listed. Please click on Next to change the setting.  
Change the setting of Set Factory Defaults from No to Yes then  
click on submit.  
Press Ctrl+Alt+Del to reboot the server.  
Creating and Initialing a RAID Volume  
1
2
3
4
In the left panel , select Configuration Wizard.  
Select Add Configuration (default) and click on Next.  
Select Custom Configuration (default) and click on Next.  
Select the drives that you want to add into the array with Ctrl key.  
Click on Accept DG then Next.  
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Appendix B: RAID configuration  
166  
5
Select the RAID Level you want to configure. Create the logical  
volume by specify the size at Select Size and click on Accept to  
create the logical volume.  
6
7
The RAID volume is created, click on Accept and Yes to save the  
configuration.  
Select Fast Initialize and click on Go to initialize the new logical  
drives. You will see all the logical drives listed.  
8
9
Click on Home to go back to the configuration menu.  
Select Exit, click on Yes and press Ctrl+Alt+Del to reboot the  
system.  
Now you can reboot the system and install the Operating System  
Assigning a Hot Spare Disk  
1
2
3
Insert an additional SAS HDD.  
Enter the Intel RAID BIOS Console Virtual Configuration.  
Select a free disk marked as UNCONF GOOD and listed under  
Physical Drives.  
4
5
Select Make Global Dedicated HSP or Make Dedicated DSP  
and click on Go.  
Click on Home to go back to the configuration menu. You will see  
the disk marked as Hotspare in pink and listed under Physical  
Drives.  
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167  
Configuring the integrated SAS SW  
RAID  
This section briefly shows how to create RAID 1 (mirror) volume with  
integrated SAS SW RAID function.  
Load BIOS default setting  
1
Power on the server to start the system POST (Power On Self Test)  
process. During boot up, press F2 to enter the BIOS setup screen.  
2
Press F9 to load BIOS default setting and press F10 save the  
configuration changes and exit setup.  
Enable integrated SAS SW RAID function  
1
2
3
In the BIOS Setup Utility, move cursor to Advanced. Then select  
Mass Storage Controller and press Enter.  
Move cursor to Configure SAS as SW RAID and press Enter to  
change the Options to Enabled.  
Press F10 save the configuration changes and exit setup.  
Enter the integrated SAS SW RAID Configuration Utility  
When you see the Intel Embedded Server RAID Technology II  
information shows on the screen during the POST (Power-On Self Test),  
press Ctrl+E to enter the Embedded RAID II Configuration Utility.  
Loading integrated SAS SW RAID default setting  
1
2
3
Select Objects from Management menu.  
Select Adapter from Objects. The selectable adapter will be listed.  
Press Enter on the adapter and the adapter setting will be shown  
on the screen. You can change the setting from this menu.  
4
5
Select Factory Default and Yes to load the default settings.  
Exit the configuration utility and press Ctrl+Alt+Del to reboot the  
server.  
Create RAID 1 volume  
1
Select Configuration from Management Menu.  
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Appendix B: RAID configuration  
168  
2
Select New Configuration from the Configuration menu and  
select Yes to continue. An array selection menu displays the  
devices connected to the current controller.  
3
4
Press the arrow keys to choose specific physical drives and press  
spacebar to associate the selected drive with the current array. The  
indicator for selected drive change from READY to ONLINE  
Add 2 drives to current array and press Enter to finish creating  
current array.  
5
6
Press Enter again to select array to configure.  
Press spacebar to select the array and press F10 to configure the  
logical drive  
7
The default RAID level for 2 disk drives is RAID1. Select Accept to  
use the default setting and press Enter to return to the ARRAY  
SELECTION MENU.  
8
9
Press Enter to end the array configuration.  
Select Yes to Save Configuration and press any key to return to  
the Configure menu.  
Initial RAID Volume  
1
Press Esc to return to the Management Menu.  
2
Select Initialize from Management menu. All logical drives should  
be listed under Logical Drives.  
3
4
Press spacebar to select drives for initialization. The selected drive  
will be shown in yellow.  
After selecting the drives, press F10 and select Yes to start the  
initialization process.  
5
6
When initialization is complete, press any key to continue.  
Press Esc to return to the Management Menu.  
Save and Exit Embedded RAID II Configuration Utility  
1
When RAID configuration and initialization is complete, press Esc  
in the Management Menu  
2
3
Select Yes to exit the Embedded RAID Configuration Utility.  
Press Ctrl+Alt+Del to reboot the server.  
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169  
Configuring the onboard SATA RAID  
This section briefly shows how to create RAID 1 (mirror) volume with  
onboard SATA RAID function.  
Load BIOS default setting  
1
Power on the server to start the system POST (Power On Self Test)  
process. During boot up, press F2 to enter the BIOS setup screen.  
2
Press F9 to load BIOS default setting and press <F10> save the  
configuration changes and exit setup.  
Enable onboard SATA RAID function  
1
2
3
In the BIOS Setup Utility, move cursor to Advanced. Then select  
ATA Controller and press Enter.  
Move cursor to Configure SATA as RAID and press Enter to  
change the options to Enabled.  
Press F10 save the configuration changes and exit setup.  
Enter the onboard SATA RAID Configuration Utility  
When you see the Intel Embedded Server RAID Technology II  
information shows on the screen during the POST (Power-On Self Test),  
press Ctrl+E to enter the Embedded RAID II Configuration Utility.  
Loading onboard SATA RAID default setting  
1
2
3
Select Objects from Management menu.  
Select Adapter from Objects. The selectable adapter will be listed.  
Press Enter and the adapter setting will be shown on the screen.  
You can change the setting from this menu.  
4
5
Select Factory Default and Yes to load the default settings.  
Exit the configuration utility and press Ctrl+Alt+Del to reboot the  
server.  
Create RAID 1 volume  
1
Select Configuration from Management Menu.  
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Appendix B: RAID configuration  
170  
2
Select New Configuration from the Configuration menu and  
select Yes to continue. An array selection menu displays the  
devices connected to the current controller.  
3
4
Press the arrow keys to choose specific physical drives and press  
spacebar to associate the selected drive with the current array. The  
indicator for selected drive change from READY to ONLINE.  
Add 2 drives to current array and press Enter to finish creating  
current array.  
5
6
Press Enter again to select array to configure.  
Press spacebar to select the array and press F10 to configure the  
logical drive  
7
The default RAID level for 2 disk drives is RAID1. Just select Accept  
to use the default setting and press Enter to return to the ARRAY  
SELECTION MENU.  
8
9
Press Enter to end the array configuration.  
Select Yes to Save Configuratio and press any key to return to  
the Configure menu.  
Initial RAID Volume  
1
Press Esc to return to the Management Menu.  
2
Select Initialize from Management menu. All logical drives should  
be listed under Logical Drives.  
3
4
Press spacebar to select drives for initialization. The selected drive  
will be shown in yellow.  
After selecting the drives, press F10 and select Yes to start the  
initialization process.  
5
6
When initialization is complete, press any key to continue.  
Press Esc to return to the Management Menu.  
Save and Exit Embedded RAID II Configuration Utility  
1
When RAID configuration and initialization is complete, press Esc  
in the Management Menu and select Yes to exit the Embedded  
RAID Configuration Utility.  
2
Press Ctrl+Alt+Del to reboot the server.  
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171  
Index  
ARMC/3 module  
installing 80  
removing 79  
specifications  
A
5
FBDIMMs  
installing 73  
B
BIOS menus  
Advanced 96  
front panel 7,  
ATA Controller 103  
Mass Storage 105  
Memory 100  
8
Configure Memory RAS  
and Performance 101  
PCI 109  
Processor 97  
HDD  
Processor  
Information  
99  
Serial Port 106  
System Acoustic and  
Performance  
Configuration 111  
USB Configuration 107  
Boot Manager 121  
Boot Options 118  
Network Device # 120  
Devices  
I
CPU 61  
LAN 111  
FBDIMMs 73  
front bezel 42  
Error Manager 122  
Exit 123  
Main 94  
Security 112  
changing password 113  
removing password 113  
Supervisor password 112  
User password 112  
PCI riser assembly 58  
Server Management 114  
Console Redirection 116  
System Information 117  
power supply 77  
RAID BBU 84  
BIOS setup 91  
entering 92  
specifications  
RAID cache 82  
BMC  
SATA software RAID activation  
key 87  
5
top cover 44  
C
internal components 10  
configuring the system OS 35  
control panel 17  
mini control panel 17  
standard control panel 18  
CPU  
L
LED indicators 20  
front panel 24, 25  
installing 61  
M
removing 65  
memory 76  
CPU air dam  
reconfiguring 75  
removing 47  
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172  
integrated SAS SW RAID  
create RAID Volume 167  
onboard SATA RAID  
N
NIC module  
installing 81  
removing 79  
rear panel  
O
opening the system 41  
installing the front bezel 42  
installing the top cover 44  
removing the front bezel 41  
removing the top cover 43  
optical drive  
CPU 65  
FBDIMMs 74  
installing 54  
removing 53  
NIC module 79  
P
PCI card  
installing 59  
removing 58  
PCI riser assembly  
installing 58  
removing 56  
peripherals 32  
plastic guide  
installing 55  
power cord 33  
power distribution board cover  
installing 49  
removing 48  
power supply  
PCI riser assembly 56  
power supply 78  
RAID activation key 83  
RAID BBU 85  
installing 87  
installing 77  
removing 78  
processor  
preinstallation requirements 31  
upgrade guidelines 61  
control panel  
graphic interface  
media storage  
R
5
rack  
5
installing 155  
rack installation 149  
mounting pattern 154  
precautions 151  
RAID activation key  
installing 82  
3
networking  
PCI I/O  
removing 83  
RAID BBU  
processor  
SAS models  
3
installing 84  
removing 85  
4
SATA models  
server management  
system fan  
system boards 11  
4
RAID cache  
5
installing 82  
removing 83  
6
RAID configuration  
configuring integrated SAS  
RAID 165  
backplane board 13  
SAS/SATA backplane  
board 13  
configuring integrated SAS SW  
RAID 167  
mainboard 11  
mid-plane board 15  
active mid-plane board 15  
passive mid-plane board 16  
system diagnostic LEDs 21  
configuring onboard SATA  
RAID 169  
integrated SAS RAID  
create RAID Volume 165  
system features  
3
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173  
system jumpers 27  
system memory  
reconfiguring 75  
system tour  
1
working 136  
system upgrade 37  
ESD precautions 39  
DVD/CD drive no light 133  
installation precautions 39  
post-installation instructions 40  
preinstallation instructions 39  
HDD not recognized 134  
initial system installation 129  
T
network connection fails 135  
no characters on screen 137  
no video 135  
top cover  
installing 44  
removing 44  
power indicator no light 132  
server boot does not complete  
POST 133  
troubleshooting 127  
confirming loading of the OS 132  
hardware diagnostic testing 131  
POST error codes 140  
problems 132  
system fans do not rotate 138  
resetting the system 129  
verifying key system lights 131  
turning off the system 36  
turning on the system 33  
power-on problems 34  
adapter stopped working 136  
cannot connect to a  
network 135  
cannot detect bootable  
drive 134  
cannot detect memory 134  
U
upgrading the BIOS 125  
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174  
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