Altinex Network Card DA1926AV User Manual

INTERFACES  
VA6803SX is shown above  
MANUAL PART NUMBER: 400-0154-003  
VA6803SX/VA6804SX/VA6805SX/DA1926AV  
COMPACT ANALOG INTERFACES  
USER’S GUIDE  
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INTERFACES  
Do not place the VA6803SX/ VA6804SX/  
VA6805SX/DA1926AV Interface in direct  
sunlight, near heaters or heat radiating  
appliances, or near any liquid.  
PRECAUTIONS / SAFETY WARNINGS  
1
Please read this manual carefully before using your  
VA6803SX/VA6804SX/VA6805SX/DA1926AV  
Interface. Keep this manual handy for future  
reference. These safety instructions are to ensure  
the long life of your VA6803SX/VA6804SX/  
VA6805SX/DA1926AV and to prevent fire and  
shock hazard. Please read them carefully and heed  
all warnings.  
Exposure to direct sunlight, smoke, or steam  
can harm internal components.  
Handle  
the  
VA6803SX/  
Interface  
VA6804SX/  
VA6805SX/DA1926AV  
carefully.  
Dropping or jarring can damage internal  
components.  
1.1. GENERAL  
Do not place heavy objects on top of the  
VA6803SX/VA6804SX/VA6805SX/DA1926AV.  
There are no user serviceable parts inside.  
Only qualified ALTINEX service personnel must  
perform all service on the VA6803SX/  
VA6804SX/VA6805SX/DA1926AV.  
Do not pull the adapter or any cable that is  
attached to the VA6803SX/ VA6804SX/  
VA6805SX/DA1926AV Interface.  
1.2. SAFETY GUIDELINES FOR THE RACK-  
MOUNTING OF THE VA6803SX/ VA6804SX/  
VA6805SX/DA1926AV  
If the VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV is to be mounted to a table or wall,  
use  
only  
ALTINEX  
made  
mounting  
Maximum operating ambient temperature is 35  
accessories, such as brackets (MB1001) and  
cables for optimum setup.  
(degrees C).  
Never restrict the airflow through the devices’  
If the VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV Interface is not used for an  
extended period, disconnect the adapter from  
the wall to avoid fire, shock, and loss of power.  
fan or vents.  
When installing equipment into  
a
rack,  
distribute the units evenly. Otherwise,  
hazardous conditions may be created by an  
uneven weight distribution.  
1.4. CLEANING  
Unplug  
the  
VA6803SX/  
VA6804SX/  
Connect the unit to a properly rated supply  
VA6805SX/DA1926AV  
adapter  
before  
circuit.  
cleaning.  
Reliable Earthing (Grounding) of Rack-Mounted  
Clean surfaces with a dry cloth. Never use  
strong detergents or solvents such as alcohol  
or thinner. Do not use a wet cloth or water to  
clean the unit.  
Equipment should be maintained.  
1.3. INSTALLATION  
For  
best  
results,  
place  
the  
VA6803SX/VA6804SX/VA6805SX/DA1926AV  
Interface on a flat, level surface in a dry area  
away from dust and moisture.  
1.5. FCC / CE NOTICE  
This device complies with part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) This device may not cause  
harmful interference, and (2) this device must  
accept any interference received, including  
interference that may cause undesired  
operation.  
To prevent fire or shock, do not expose this unit  
to rain or moisture.  
To turn off the main power, be sure to remove  
the adapter from the wall. The power outlet  
socket should be installed as close to the  
equipment as possible, and should be easily  
accessible.  
This equipment has been tested and found to  
comply with the limits for a Class A digital  
device, pursuant to Part 15 of the FCC Rules.  
2
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INTERFACES  
These limits are designed to provide  
reasonable protection against harmful  
VA6804SX/VA6805SX/DA1926AV provides two  
fully buffered outputs: a main output on 5 BNC  
connectors provides RGBHV, RGBS, or RGsB, and  
a pass-through 15-pin HD monitor output. The  
monitor output is typically used to transmit signals  
to a local monitor. If the input signal format is  
RGBS or RGBHV, the main output may be  
RGBHV, RGBS, or RGsB. If the input signal is  
RGsB, the output must be RGsB. The  
VA6803SX/VA6804SX/ VA6805SX/DA1926AV is  
not designed to separate sync from green.  
interference when the equipment is operated in  
a commercial environment. This equipment  
generates, uses, and can radiate radio  
frequency energy and, if not installed and used  
in accordance with the instruction manual, may  
cause  
harmful  
interference  
to  
radio  
communications. Operation of this equipment in  
a residential area is likely to cause harmful  
interference in which case the user will be  
required to correct the interference at his own  
expense.  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
is capable of equalizing the attenuation effects of  
long cable runs, up to 300 feet or more depending  
Any changes or modifications to the unit not  
expressly approved by ALTINEX, Inc. could  
void the user’s authority to operate the  
equipment.  
upon the type of cable.  
The VA6803SX/  
VA6804SX/VA6805SX/DA1926AV accepts stereo  
audio input and offers balanced or unbalanced  
stereo audio output on a terminal block connector.  
There is a 3.5mm jack for computer audio input,  
which may be returned to the local audio system  
with a 3.5mm jack for buffered stereo audio output.  
A 5-pin terminal block is available for stereo audio  
transmission to the main sound system. These  
connectors are easily adaptable to stereo mini or  
RCA type connectors.  
ABOUT YOUR INTERFACE  
2
There are a great variety of computers and  
computer video cards on the market today. There  
are also numerous data monitors and large screen  
data projectors. When displaying a computer  
image on a large screen data projector or on a  
large screen monitor, it often becomes clear that  
some computers are not always compatible with  
these display devices. The VA6803SX/ VA6804SX/  
VA6805SX/DA1926AV Computer Video Interface  
that you have just purchased from ALTINEX is  
designed to resolve this incompatibility.  
Interface Capabilities  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
is a high resolution computer video interface with  
stereo audio designed to allow the connections of  
VGA, SVGA, XGA, UXGA, MAC, SUN, SGI, and  
other analog computer video sources to scan rate  
compatible monitors, projectors, and LCD displays.  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
amplifies video signals and converts sync to  
various formats. It does not change the scan-rate  
or the resolution of the video signal. The computer  
and projector must be scan rate compatible with  
each other.  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
input is VGA compatible. The VA6803SX/  
3
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INTERFACES  
TECHNICAL SPECIFICATIONS  
3
Input Sync Signals  
Horizontal,  
Vertical, &  
FEATURES/  
Audio  
Video  
DESCRIPTION  
TTL(+/-)  
GENERAL  
Composite  
1
1
No. of Inputs  
Input Connector  
Sync on Green  
Impedance  
-0.3V  
10k Ohms  
3.5 mm jack (F) 15-pin HD(F)  
1 Main + 1 Local  
Output Signals  
2
No. of Outputs  
Monitor  
1.7V p-p max  
(terminated)  
Level  
Local Audio Output  
Connector  
Local Monitor  
Output Connector  
Main Output  
3.5 mm jack  
50 Ohms  
15-pin HD  
Female  
Impedance  
(unbalanced), 100  
Ohms (balanced)  
75 Ohms  
5-pin Terminal  
Block  
Gain  
High Frequency  
Gain  
0 dB  
5 BNC Female  
Connector  
Adjustable by  
equalization up  
to 2 dB max  
VGA/SVGA/XGA  
/UXGA  
Stereo or mono MAC/SUN/SGI  
Drive (w/ 600  
Ohms input)  
Output Sync Signals  
Composite,  
Compatibility  
>10 dBu  
Audio  
and other analog  
computer video  
sources  
Table 1. VA6803SX/VA6804SX/VA6805SX/  
DA1926AV General  
Horizontal,  
Vertical  
TTL(+/-)  
Sync on Green  
Impedance  
Frequency Compatibility  
Horizontal  
Vertical  
Minimum Video  
Bandwidth  
Audio Throughput  
Horizontal  
Position Range  
-0.3V  
22 Ohms  
MECHANICAL  
Depth (inches)  
Width (inches)  
Height (inches)  
Weight (pounds)  
4.3 in. (109mm)  
5.2 in. (132mm)  
1.0 in (25mm)  
1.0 lb. (0.45kg)  
15 -130 kHz  
25 -180 kHz  
- 3dB @ 350  
MHz  
Ship Weight (pounds)  
Material  
Finish  
1.6 lb. (0.73kg)  
Aluminum  
Paint, ALTINEX Grey  
Lexan Overlay  
10°C-35°C  
20%  
Top Panel  
T° Operating  
T° Maximum  
Humidity  
20dB @  
100MHz  
Cross-talk  
50°C  
+6 dB balanced, 0  
dB unbalanced  
10 Hz to 20 kHz  
(+/-0.05 dB)  
-98 dB @ 20 kHz  
>40 dB, 10 Hz to  
20 kHz  
90% non-condensing  
Gain  
MTBF (calculations)  
40,000 hrs  
Frequency  
Response  
Noise Floor  
Table 2. VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV Mechanical  
ELECTRICAL  
Input Signals  
Level  
Audio  
Video  
CMRR  
Power  
External Power  
Adapter (DC)  
1.4V max  
75 Ohms ± 1%  
(terminated)  
9V DC-500 mA  
Impedance  
Max Level  
10K Ohms  
0 dBu  
Table 3. VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV Electrical  
4
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INTERFACES  
DESCRIPTION  
4.1. INPUT  
4
CONNECTOR  
OUTPUT (5-BNC FEMALE)  
Red Video  
RED  
Green Video  
Blue Video  
Horizontal or Composite Sync  
Vertical Sync  
GREEN  
BLUE  
H/C SYNC  
V SYNC  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
uses a 15-pin HD connector for input, which is  
compatible with standard VGA pin-outs. This allows  
the connection of a computer using coaxial cables  
to a 15-pin HD connector cable. This allows greater  
flexibility and versatility of the VA6803SX/  
VA6804SX/VA6805SX/DA1926AV. The input and  
output cables for various computers are available.  
Table 5. VA6803SX/ VA6804SX/VA6805SX (5-  
BNC output pin-outs) DA1926AV (15-pin HD pin-  
outs)  
4.3. LOCAL MONITOR OUTPUT  
LOCAL MONITOR  
PINS COMPUTER INPUT  
OUTPUT  
A buffered output is very helpful in connecting your  
local monitor to the interface. This output is fully  
buffered; therefore, any reflections are totally  
eliminated. The output is provided through a 15-pin  
HD connector.  
Red Video  
Green Video  
Blue Video  
Signal Return  
Signal Return  
Signal Return  
Signal Return  
Signal Return  
Red Video  
Green Video  
Blue Video  
1
2
3
4
5
6
7
8
Signal Return  
Signal Return  
Signal Return  
Signal Return  
Signal Return  
Composite Signal/  
(No Connection for  
DA1926AV)  
Signal Return  
Signal Return  
N/C  
4.4. HORIZONTAL POSITION ADJUSTMENT  
KNOB  
Although most monitors and projectors are fully  
capable of adjusting the horizontal position of the  
image, in some instances it is helpful to adjust the  
horizontal position at the interface. This control is  
also helpful when using multiple computers.  
Vesa 5V Input  
9
Sync Return  
Signal Return  
SDA  
10  
11  
12  
In some cases, adjusting the horizontal position at  
the interface may simplify the projector set up.  
Horizontal Sync/  
Composite Sync  
Vertical Sync  
SCL  
Horizontal Sync  
13  
4.5. EXTERNAL POWER ADAPTER  
Vertical Sync  
N/C  
14  
15  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
is powered using a 9VDC 500mA adapter. The  
power regulation is provided inside the unit. The  
adapter uses a 2.5mm connector with a center  
conductor (+) and a shell (-). A selection of several  
power adapters is available for different countries  
from 110 VAC to 240 VAC.  
Table 4. VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV (15-pin HD) pin-outs  
4.2. MAIN RGBHV OUTPUT  
BNC connectors are considered  
standard  
connectors for audio-visual systems. They offer a  
better quality connection for high-resolution video  
signals. They also allow easy cable maintenance in  
the field. This output offers RGBHV, RGBS, and  
RGsB output signals (RGsB type input is pass-  
through only). With these connectors, the  
VA6803SX/ VA6804SX/ VA6805SX can be  
connected to compatible projectors using 4 coax or  
5 coax cables.  
4.6. MOUNTING CAPABILITY  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
is designed for easy mounting to a table, wall, or  
inside a rack using the MB1001 mounting brackets.  
Two mounting holes are provided on each side of  
the unit for the mounting brackets.  
5
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INTERFACES  
4.7 AUDIO  
the third harmonics of the video signal, thus  
maintaining the highest quality of the input signal.  
The VA6803SX/ VA6804SX/ DA1926AV accepts  
stereo audio input and offers balanced or  
unbalanced stereo audio output on a terminal block  
connector. There is a 3.5mm jack for computer  
audio input, which may be returned to the local  
audio system with a 3.5mm jack for stereo audio  
output. A 5-pin terminal block is available for stereo  
audio transmission to the main sound system.  
These connectors are easily adaptable to stereo  
mini or RCA type connectors.  
4.9 EQUALIZATION  
Equalization is a means of boosting Red, Green,  
and Blue signals at high frequencies with digital  
adjustment knobs when using cable runs over 100  
feet. This works for up to 300 feet or more of cable  
depending on the type of cable. The attenuation of  
red, green, and blue signals due to long cables may  
be effectively removed.  
4.8 BANDWIDTH  
The minimum bandwidth is 350 MHz. This  
exceptionally high bandwidth allows the passing of  
DESCRIPTION (con’t)  
6
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INTERFACES  
7
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INTERFACES  
APPLICATION DIAGRAM  
5
8
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INTERFACES  
on the left side of the VA6803SX/  
VA6804SX/ VA6805SX/ Interface with  
the Horizontal Position Control knob in  
the ON position.  
INSTALLING YOUR INTERFACE  
6
Step 1.  
Connect one end of the input cable to the  
video output port of your source  
computer and the 15-pin HD connector  
end to the video input port of the  
VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV.  
Step 9.  
Adjust the red, green, and blue  
equalization settings for the best image  
quality.  
OPERATION  
7
Step 2.  
Step 3.  
Step 4.  
Step 5.  
Also connect one end of the audio input  
cable to the audio output port of your  
source computer and the 15-pin HD  
connector end to the audio input.  
The VA6803SX/VA6804SX/VA6805SX/DA1926AV  
will operate successfully as long as cables are  
attached properly and other technical specifications  
are followed. There are no other adjustments  
necessary to operate the unit.  
Connect the cable from a local monitor to  
the local monitor output of the  
VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV.  
7.1 HORIZONTAL POSITION CONTROL  
When in the OFF position, the switch will disable the  
adjustment of the horizontal position of the image  
through the dial located on the input side plate. If  
the Horizontal Position knob is in the ON position,  
the horizontal position control of image is possible  
through the knob on the side of the VA6803SX/  
VA6804SX/VA6805SX/DA1926AV.  
Also connect the audio cable from a local  
audio amplifier to the local audio output  
of  
the  
VA6803SX/  
VA6804SX/  
VA6805SX/ DA1926AV.  
Connect one end of coaxial cable  
between a projector/monitor and the  
BNC connectors on the side of the  
VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV. Usually either a 4 BNC or 5  
BNC coaxial cable is used, depending on  
the display device’s requirement of  
Composite SYNC (RGBS) or HSYNC &  
VSYNC.  
With the VA6803SX/ VA6805SX’s Horizontal  
Position knob in the OFF position (Horizontal  
position control disabled), it is recommended to first  
adjust the horizontal position of the image using the  
monitor or projector’s Horizontal Position control. If  
the horizontal position of the image needs further  
adjustments, adjust it with the dial located on the  
VA6803SX/ VA6805SX Interface. The horizontal  
position control is in the ON position at this time.  
Step 6.  
Step 7.  
Also connect audio speaker wire from  
the main sound system amplifier to the 5-  
pin terminal block connector of the  
VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV.  
To adjust the horizontal position of the VA6804SX,  
connect the provided cable (CM11365) to the unit.  
Then adjust the horizontal position control knob  
located on the cable.  
Connect the external power supply (AC  
Adapter provided with the unit) with  
2.5mm plug and 9V DC at 500mA output.  
The power indicator light on the  
VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV should turn on.  
7.2 SYNC ON GREEN  
Often systems that use large matrix switchers are  
designed to switch signals in RGsB format. This is  
done to reduce the cost of the switcher and cable. In  
these types of systems, the ability of the VA6803SX/  
VA6804SX/ VA6805SX/ DA1926AV to output Sync  
on Green can be very helpful. It is important to note  
that the VA6803SX/ VA6804SX/ VA6805SX/  
DA1926AV will not separate sync from the green  
Step 8.  
First, adjust the horizontal image  
position using the monitor or projector  
control. If further adjustments of the  
image are needed, use the knob located  
9
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INTERFACES  
signal, if the input signal is RGsB. It will simply  
amplify video and pass it through. It will, however  
combine Sync with Green Video when the switch is  
in the ON position; regardless of whether the input  
signal is RGBS or RGBHV.  
DA1926AV  
Table 8. Selection of Interface Cables.  
Model No. Description  
RACK MOUNT ACCESSORIES  
Rack/Wall mount brackets for  
VA6800 series.  
MB1001  
ACCESSORIES  
Model No.  
8
VGA+MAC INPUT & OUTPUT  
cables  
VGA+MAC+SUN/SGI INPUT &  
OUTPUT cables  
COMBO-PACK  
SUPER-PACK  
Description  
9 V 500 mA Power Supply (requires  
Adapter Cable)  
PS5502US  
Table 9. Optional Accessories  
9 V 500 mA Power Supply for UK  
PS5512UK  
PS5522AU  
PS5532GR  
PS5542JP  
9 V 500 mA Power Supply for Australia  
9 V 500 mA Power Supply for Germany  
9 V 500 mA Power Supply for Japan  
The standard cables are available 3 feet lengths.  
Please call 1-714-990-2300 for a wider selection of  
cables (6 ft, 12 ft).  
Table 7. Power Supply Selection.  
Model No. Description  
VGA-Pack  
VGA Output cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
MS8125CA  
VGA Input cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
MS8126CA  
MAC–Pack  
MS8121CA  
MAC Output cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
MAC Input cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
MS8122CA  
SUN/SGI–Pack  
MS8123CA  
SUN Output cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
SUN Input cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
MS8124CA  
RGB-Pack  
5 coax. (BNC) cable for  
VA6803SX/VA6804SX/VA6805SX/  
DA1926AV  
Stereo/Mono  
CB1206AU  
Audio (3.5mm) cable for  
VA6803SX/VA6804SX/VA6805SX/  
10  
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INTERFACES  
FAQ (FREQUENTLY ASKED QUESTIONS) 9  
No: Question Answer  
When and The Horizontal Position  
JUMPER SETTINGS  
10  
10.1 Accessing PC Board Jumpers  
1
Remove the two screws located on the bottom  
side cover and carefully pull the top cover off.  
why do I  
need to  
use the  
Horizontal  
Position  
Control  
Knob?  
Control Knob enables or  
disables the control of the  
horizontal position of the  
image using the control knob  
of the VA6803SX/  
VA6804SX/ VA6805SX.  
First, adjust the horizontal  
position using the monitor or  
projector control, and then  
use the horizontal position  
control of the VA6803SX/  
VA6804SX/ VA6805SX, if  
needed.  
Fit the top cover over the PC board and end  
panels and replace the screws to reassemble  
the unit. Make sure that the top cover label  
matches the connectors.  
2
3
What  
If the desired output signal is  
jumper do I composite sync, then set the  
set to HV PRES Jumper (J5) to  
receive the OFF and connect only 4 wires  
composite (RGBS) to RED, GREEN,  
SYNC  
output?  
BLUE, and H/C SYNC  
connectors. The default  
position for J5 is ON.  
When and  
why would  
I use the  
Sync on  
Green  
Jumper,  
although  
the unit  
does not  
separate  
Sync from  
Green?  
The VA6803SX/VA6804SX/  
VA6805SX does not separate  
the Sync signal from the  
Green signal, but if the  
desired output is in RGsB  
format regardless of the input  
signal, set the SYNC ON  
GREEN jumper (J2) to the  
ON position. The default  
position for J2 is OFF.  
P.C. Board Jumper Locations  
4
When do I If the desired output is in  
use the HV RGBHV format, set the HV  
PRES  
Jumper?  
PRES jumper (J5) to the ON  
position. If the HV PRES  
jumper is OFF then the  
output signal may have  
Composite Sync present on  
the Horizontal Sync  
connector.  
11  
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INTERFACES  
to affect its stability or reliability, or that has been  
subject to misuse, negligence, or accident.  
TROUBLESHOOTING GUIDE  
11  
Please make sure that the amplitude level of  
the input signal is as follows:  
12.2. RETURN POLICY  
a) RED, GREEN, and BLUE are less than  
1.2 Volts.  
b) HSYNC & VSYNC are less than 5.0 Volts  
It is very important to ALTINEX that you receive the  
products that you have ordered and that this product  
fulfills your need. In the unlikely event, that  
ALTINEX product needs to be returned please  
follow policy below:  
Please use only an ALTINEX supplied power  
supply (AC Adapter) for proper operation.  
ALTINEX will accept product returns for period of 30  
days from authorized ALTINEX dealers. Products  
must be returned in an unopened package.  
If problems show up on the display after  
continuous usage at higher voltage, higher  
temperature, higher humidity, or at other  
extreme environmental conditions, please  
correct those extreme conditions.  
If product has been opened, the restocking fees will  
apply. For restocking fee amount, please contact an  
ALTINEX Sales Representative.  
If the screen is large in the vertical direction  
and if you are using Composite Sync on the  
main output, please disconnect the V. SYNC  
connector. Also, make sure that the HV PRES  
Jumper (J5) is set to the OFF position.  
If product is in your possession for more than 30  
days, the restocking fees will apply.  
ALTINEX will not accept any returns on cables or  
custom products.  
First, adjust the horizontal position control of  
the display and then use the horizontal position  
control knob located on the VA6803SX/  
VA6804SX/ VA6805SX, if needed.  
If your product is in warranty and needs service,  
contact the ALTINEX Sales Department for RMA  
(Return Material Authorization). Products returned  
without RMA number may experience a delay in  
service.  
If you are using RGsB format (Sync on Green),  
make sure that the SYNC ON GREEN Jumper  
(J2) inside of the unit is in the ON position.  
If your product is out of warranty and needs service,  
contact the ALTINEX Sales Department for RMA  
(Return Material Authorization). Products returned  
without RMA number may experience a delay in  
service. The service charges will be quoted to you  
before actual repairs are done.  
ALTINEX POLICY  
12  
12.1. LIMITED WARRANTY  
ALTINEX warrants that its products and cables are  
free from defects in materials under normal use and  
service. This warranty is limited to repairing at  
company’s factory any part or parts of the product,  
which upon company’s examination shall disclose to  
be, thus defective. Products considered defective  
should be returned to company with transportation  
charges prepaid within 2 years or (90 days for  
cables) from date of shipment to the purchaser. The  
warranty is expressly instead of all other warranties  
expressed or implied. ALTINEX neither assumes  
nor authorizes any other person to assume for it any  
other liability concerning the sale of the products.  
This warranty shall not apply to any product that  
shall have been repaired or altered outside of  
company’s factory in any way so as, in its judgment,  
12.3. CONTACT INFORMATION  
ALTINEX, INC.  
592 Apollo Street  
Brea, CA 92821 USA  
TEL: 714-990-2300  
TOLL FREE: 1-800-ALTINEX  
FAX: 714-990-3303  
12  
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