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102 D
Cooker Hood
Installation and Operating Instructions
What to do if
If your appliance fails to work properly please carry out the
following checks.
Symptom
Solution
The cooker hood will not start... Check that:
The hood is connected to
the electricity supply.
Check that the fan speed
control is set to 1, 2 or 3.
The cooker hood is not working Chec k that:
effectively..
The fan speed is set high
enough for the task.
The grease filters are
clean.
The kitchen is adequately
ventedtoallowtheentryof
fresh air.
If set up for recirculation,
check that the charcoal
filter is still effective.
If set up for extraction,
check that the ducting and
outlets are not blocked.
The cooker hood has
The safety cut-out device
switched off during operation... has been tripped.
Turn off the hob and then
waitforthedevicetoreset.
If the hood has been
installedbelowtheheights
indicatedintheinstallation
instructions the motor will
cut-out frequently which
will damage the hood.
If after all these checks, the problem persists, contact your local
Service
Force Centre, quoting the model and serial number.
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the above checks
have been made as the engineer will make a charge if the fault
is not a mechanical or electrical breakdown.
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Service and spare parts
In the event of your appliance requiring service, or if you
wish to purchase spare parts, contact your local AEG
Service Force Centre by telephoning
08705 929 929
Your call will be automatically routed to the Service Centre
covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
Please ensure that you have read the section „What to do
if....“ as the engineer will make a charge if the fault is not a
mechanical or electrical breakdown even the appliance is
under warranty.
Please note that proof of purchase is required for in-
guarantee service calls.
Help us to help you
Please determine your type of enquiry before writing or
telephoning.
When you contact us we need to know:
•
•
•
•
•
•
Your name
Address and post code
Telephone number
Clear and concise details of the fault
Name and model of the appliance*
E number*
* This information can be found on the rating plate, which
can be seen when the grease filters are removed.
Customer Care
For general enquiries concerning your AEG appliances, or
for further
information on AEG products, please contact our Customer
Care
Department at the address below or visit our website at
Customer Care Department
AEG Domestic Appliances
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel.: 08705 350 350*
*
calls to this number may be recorded for training
purposes.
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Guarantee conditions
Guarantee Conditions
AEG offer the following guarantee to the first purchaser of this
appliance.
1. The guarantee is valid for 12 months commencing when the
appliance is handed over to the first retail purchaser, which
must be verified by purchase invoice or similar
documentation.The guarantee does not cover commercial
use.
2. The guarantee covers all parts or components which fail
due to faulty workmanship or faulty materials. The
guarantee does not cover appliances where defects or poor
performance are due to misuse, accidental damage,
neglect, faulty installation, unauthorised modification or
attempted repair, commercial use or failure to observe
requirements and recommendations set out in the
instruction book.This guarantee does not cover such parts
as light bulbs, removable glass-ware or plastic.
3. Should guarantee repairs be necessary the purchaser must
inform the nearest customer service office (manufacturer`s
service or authorised agent). AEG reserves the right to
stipulate the place of the repair (i.e.the customer`s home,
place of installation or AEG workshop).
4. The guarantee or free replacement includes both labour and
materials.
5. Repairs carried out under guarantee do not extend the
guarantee
period for the appliance. Parts removed during guarantee
repairs become the property of AEG.
6. The purchaser`s statutory rights are not affected by this
guarantee.
European Guarantee
If you should move to another country within Europe then your
guarantee moves with you to your new home subject to the
following qualifications:
-
The guarantee starts from the date you first purchased your
product.
-
The guarantee is for the same period and to the same
extent for labour and parts as exist in the new country of
use for this brand or range of products.
This guarantee relates to you an cannot be transferred to
another user.
Your new home is within the European Community (EC) or
European Free Trade Area.
The product is installed and used in accordance with our
instructions and is only used domestically, i.e. a normal
household.
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-
-
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The product is installed taking into account regulations in
your new country.
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Before you move please contact your nearest Customer Care
Centre, listed below, to give them details of your new home.They
will then ensure that the local Service Organisation is aware of
your move and able to look after you and your appliances.
France
Germany
Italy
Senlis
+33 (0) 3 44 62 29 29
+49(0)8002347378
+39 (0) 800 117 511
+46 (0) 8 672 5360
+44 (0) 1753 219899
Nürnberg
Pordenone
Stockholm
Slough
Sweden
UK
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AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg
© Copyright by AEG
LI1ZGA Ed. 05/02
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