Canon Photo Scanner FY8 23AV 000 User Manual

SERVICE  
HANDBOOK  
REVISION 0  
FY8-23AV-000  
JAN.1998  
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON)  
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CONTENTS  
D. Notes on Cartridge.......................1-2  
Cartridges ...............................1-3  
.....................................................1-5  
A. Mechanical...................................2-1  
1. Image Leading Edge Non-Image  
Width (position of white paint on  
2. Image Leading Edge Margin  
(point of detection for registration)  
................................................2-1  
B. Electrical ......................................2-2  
1. Adjusting the Intensity (VR604)  
................................................2-2  
(VR602, VR603) .....................2-4  
A. Making Initial Checks...................3-1  
1. Site Environment ....................3-1  
2. Checking the Documents........3-1  
3. Checking the Copyboard Cover  
and Copyboard Glass for Dirt  
3. The copy is too light (extremely  
light overall). ...........................3-7  
4. The copy has uneven density  
(darker at front).......................3-8  
5. The copy has uneven density  
(lighter at front). ......................3-8  
6. The copy is foggy (overall)......3-8  
7. The copy is foggy (paper feed  
direction).................................3-9  
8. The copy has dark lines (paper  
9. The copy has dark lines (paper  
feed direction, thin). ................3-9  
10. The copy has white spots (paper  
feed direction).........................3-9  
11. The copy has white lines (paper  
feed direction).........................3-9  
12. The copy has white spots (cross  
feed direction).......................3-10  
13. The back of the copy is soiled.  
..............................................3-10  
and Scratches.........................3-2  
4. Checking the Lens Array for Dirt  
5. Checking the Transfer Charging  
Roller ......................................3-2  
6. Checking the Feeding Assembly  
................................................3-2  
7. Checking the Copy Paper.......3-2  
8. Checking the Durables ...........3-2  
9. Others.....................................3-4  
C. Troubleshooting by Image Fault  
.....................................................3-7  
1. The copy is too light (halftone  
2. The copy is too light (dark areas  
as well)....................................3-7  
i
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14. The copy has faulty fixing......3-11  
15. The copy has faulty leading  
edge registration (blank area  
much too wide)......................3-11  
edge registration (blank area too  
wide)......................................3-11  
17. The copy has faulty leading  
edge registration (no blank area)  
..............................................3-11  
18. The copy has a blurred image.  
..............................................3-12  
19. The copy is foggy (cross feed  
direction)...............................3-12  
(focus)...................................3-12  
21. The copy is blank..................3-13  
22. The copy is solid black..........3-13  
A. Troubleshooting Malfunctions......4-1  
9. The main motor fails to rotate.  
................................................4-5  
10. The copyboard fails to move.  
................................................4-5  
1.  
(self diagnosis;PC400/FC200)  
......................................4-1  
2. E0 ...........................................4-1  
3. E2 ...........................................4-2  
5. E9 ...........................................4-3  
6. AC power is absent.................4-3  
7. Pick-up fails. ...........................4-4  
8. The scanning lamp fails to go  
ON. .........................................4-4  
11.  
(paper feeding normally) ....4-6  
13. The fixing heater fails to operate  
................................................4-6  
A. Copy Paper Jams ........................5-1  
1. Pick-Up Assembly...................5-2  
3. Fixing/Delivery Assembly  
B. Feeding Faults .............................5-4  
1. Double Feeding ......................5-4  
2. Wrinkles ..................................5-4  
................................................5-3  
.....................................................6-3  
E. Variable Resistors (VR) and Check  
Pins by PCB.................................6-5  
PCB ........................................6-5  
2. Control Panel PCB..................6-6  
ii  
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON)  
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B. Signals/Abbreviations List ............A-3  
2. Abbreviations..........................A-4  
iii  
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON)  
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iv  
COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON)  
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CHAPTER 1 MAINTENANCE AND INSPECTION  
1
CHAPTER 1 MAINTENANCE AND INSPECTION  
A. Periodically Replaced Parts  
The machine does not have parts which must be replaced on a periodical basis.  
B. Durables  
The machine does not have parts which are classified as durables.  
C. Periodical Servicing  
The machine does not have parts that require periodical servicing.  
1-1  
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CHAPTER 1 MAINTENANCE AND INSPECTION  
D. Notes on Cartridge  
The cartridge is affected by the environment, regardless of whether it is sealed or  
unsealed and installed in the machine or otherwise. Although the properties of the  
cartridge change over time independent of how many copies have been made, the  
degree of care taken for the cartridge affects how long it may remain stable.  
1. Storing Sealed Cartridges  
When storing the cartridge in a warehouse or workshop, make sure the place is  
controlled to the specifications shown in Table 1-1D.  
a. Avoid direct rays of the sun.  
b. Avoid areas subjected to appreciable vibration.  
c. Do not drop or subject it to impact.  
Normal  
(9/10 of period)  
0° to 35°C/  
32° to 95°F  
Severe (1/10 High 35° to 40°C/  
of period)  
95° to 104°F  
Low -20° to 0°C/  
-4° to 32°F  
Temperature fluctuations  
(within about 3 min)  
40° 15°C/  
104° 59°F  
-20°C 25°C/  
-4°F 77°F  
Normal  
35 to 85%RH  
(9/10 of period)  
Severe (1/10 High 85 to 95%RH  
of period)  
Low 10 to 35%RH  
Atmospheric pressure  
460 to 760 mmHg  
(0.1 to 1 atm)  
Table 1-1D Temperature/Humidity Specifications  
Temperature  
Humidity  
-20° to 40°C/-4° to 104°F  
90% or less  
Table 1-2D Transportation  
1-2  
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CHAPTER 1 MAINTENANCE AND INSPECTION  
2. Storing and Handling Unsealed Cartridges  
The photosensitive medium is an organic photoconductor (OPC), which is extremely  
susceptible to light. Since the cartridge also contains toner, you must be extra careful  
when storing or handling the cartridge. Make sure the user is aware of this fact and will  
handle the cartridge with care.  
a. Storing Unsealed Cartridges  
1) Avoid areas subjected to strong rays of the sun. Do not keep it in a car even in a  
protective box; the inside may become extremely hot.  
2) Avoid areas of high or low temperature/ humidity and areas where these elements  
tend to change rapidly (for example, near air conditioners or heaters).  
3) Avoid areas where dust, ammonium gas, or gases from organic solvents tend to  
accumulate.  
4) Keep the cartridge in a place 40°C or less.  
b. Handling the Cartridge  
1) Before inserting the cartridge in the copier or if the toner starts to run short, hold the  
cartridge horizontally as shown in Figure 1-1, and rotate it in both directions about  
90° to even out the toner inside it. Do not shake the cartridge or hold it in a different  
way; otherwise, toner may leak out the cartridge.  
Figure 1-1D  
1-3  
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CHAPTER 1 MAINTENANCE AND INSPECTION  
2) Do not place the cartridge upright or upside down; do not shake it.  
Figure 1-2D  
3) Do not force open the shutter for the photosensitive drum cover found at the bottom  
of the cartridge; do not touch the surface of the photosensitive drum.  
If the surface of the photosensitive drum has become soiled, wipe it using a flannel  
cloth coated with toner. Do not dry wipe it or use solvent.  
4) Do not disassemble the cartridge.  
5) Do not subject the cartridge to vibration or impact; in particular, do not force down  
the photosensitive drum from above the shutter for the drum cover.  
6) Keep the cartridge out of reach of children.  
7) The photosensitive drum is susceptible to light and, therefore, equipped with a light-  
blocking shutter; nevertheless, exposure to light for a long time can affect the drum,  
resulting in copies with white spots or vertical lines. Leave the copier alone for  
some time for possible recovery; to avoid residual memory, which results in white  
spots or vertical lines, however, keep the following in mind.  
Caution:  
Work quickly when removing jams or replacing cartridges.  
When the cartridge must be removed for work, be sure to put the cartridge in its  
storage box or cover it; do not leave it without protective measures once it is  
outside the copier.  
Reference:  
The drum would recover to more or less its normal condition if left alone for five  
minutes in a dark place after exposure to an intensity of 1500 lux (about 5 minutes  
under general lighting). However, you must try to avoid any exposure. (The rays  
of the sun have intensities ranging between about 10000 and 30000 lux.)  
1-4  
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E. Image Adjustment Basic Procedure  
<Pre-Checks>  
<Optimum Density Adjustment>  
Clean the parts.  
Scanning system, pick-up/feeding  
system, and delivery assembly.  
Is gray  
scale No. 9 barely noted?  
(See Note 2.)  
YES  
YES  
YES  
End.  
Is the  
setting of the density  
correction switch at the  
middle?  
NO  
NO  
Is the  
YES  
Set the switch to the  
middle.  
problem corrected by  
the density correction  
switch?  
NO  
Is  
optimum  
density obtained by  
adjusting the intensity of  
light?  
Select non-AE, and set the density control dial/lever  
to 5.5; then, make two to three copies of the Test  
Chart (NB-3, NA-2, NA-3); see Note 1.  
End.  
(See  
NO  
Check the following:  
Notes:  
1. Density of gray scale No. 9; see Note 2.  
2. Difference in density between front and rear; see  
Note 3.  
3. Density of gray scale No. 1; see Note 3.  
4. Fogging in white area; see Note 3.  
1. If a mono color cartridge is used, set the  
density control dial to 4.5.  
Check the following:  
1. Cartridge.  
2. Scanning lamp unit.  
3. DC controller/DC power supply PCB  
(see “Troubleshooting by Image  
Fault”).  
2. If NB3 is used, refer to gray scale No. 10.  
3. The machine is not equipped with an  
adjustment function for each type of image  
fault; see “Troubleshooting by Image Fault.”  
4. For instructions on how to adjust the  
intensity of light, see p. 2-2.  
1-5  
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F. Points to Note  
Copyboard  
Parts  
Optical assembly  
Parts  
Tools/Solve  
alcohol  
Remarks  
Tools/Solve  
Remarks  
Copyboard  
cover  
Lens array  
Cotton wad Do not use the wire  
cleaner meant for  
conventional  
Copyboard  
glass  
alcohol  
alcohol  
machines.  
Scanning lamp Blower  
brush  
White  
reflecting strip  
Dirt can soil the  
leading edge  
margin, causing  
jams.  
Electrical  
Parts  
Tools/Solve  
Remarks  
Cleaning  
Intensity/AE  
sensor  
Blower  
brush  
Cartridge, Transfer charging roller  
Parts Tools/Solve  
Remarks  
Photosensitive Toner  
drum  
As a rule, do not  
clean.  
Do not use solvents.  
Do not touch the  
drum. Avoid light.  
Drum cover  
shutter  
Well-wrung Be sure to clean the  
moist cloth shutter; particles of  
toner can cause  
soiled copies.  
Transfer  
Lint-free  
Cleaning  
charging roller paper  
Do not use water or  
solvent. Take care  
not to touch the  
roller or leave oil.  
Fixing assembly  
Parts  
Tools/Solve  
Solvent  
Remarks  
Inlet guide  
Pick-up roller assembly  
Parts  
Tools/Solve  
Remarks  
Pick-up roller  
Well-wrung Cleaning  
moist cloth;  
or, alcohol  
Registration assembly  
Parts  
Tools/Solve  
Well-wrung Cleaning  
moist cloth  
Remarks  
Registration  
roller  
1-6  
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CHAPTER 2 STANDARDS AND ADJUSTMENTS  
CHAPTER 2 STANDARDS AND ADJUSTMENTS  
A. Mechanical  
2
1. Image Leading Edge Non-Image Width (position of white paint on back of  
glass)  
The leading edge non-image width must be 2.0 ±1.0 mm when the Test Sheet is  
copied.  
2.0 ± 1.0 [mm]  
Figure 2-1A  
The leading edge non-image width is determined by the position of the white paint  
found behind the copyboard glass.  
Size index  
Copyboard glass  
2mm  
White paint  
Figure 2-2A  
2. Image Leading Edge Margin (point of detection for registration)  
The leading edge margin must be 0.2 to 5.0 mm when the Test Sheet is copied.  
To adjust, move the position of the registration cam.  
0.2 to 5.0 [mm]  
Figure 2-3A  
2-1  
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CHAPTER 2 STANDARDS AND ADJUSTMENTS  
B. Electrical  
Notes:  
If you have replaced the scanning lamp unit, intensity sensor, AE sensor, or control  
panel PCB, you must adjust the three variable resistors on the control panel PCB  
(one, if PC400/FC200); you must, however, adjust them in the order of VR604,  
VR602, and VR603 (from intensity to AE).  
1. Adjusting the Intensity (VR604)  
a. After Replacing the Control Panel PCB Only  
1) Disconnect the power plug, and detach the faulty control panel PCB.  
2) Set the meter to the ‘200 k ’ range, and measure C between the terminal of VR604  
and the terminal of R614 on the detached control panel PCB; see Figure 2-1B.  
3) Likewise, measure C between the terminal of VR604 and the terminal of R614 on  
the new control PCB; then, turn VR604 so that the reading is the same as the  
measurement taken in step 2).  
4) In the case of the PC420/430/FC220, adjust VR602 (A between terminals of VR602  
and JP607) and VR603 (Between terminals of VR603 and JP621); see Figure 2-1B.  
5) Attach the new control panel PCB to the copier.  
B (VR603)  
A (VR602)  
C (VR604) Control panel PCB  
C (R614)  
B (JP621)  
A (JP607)  
Figure 2-1B (PC420/430/FC220)  
2-2  
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CHAPTER 2 STANDARDS AND ADJUSTMENTS  
C (VR604)  
Control panel PCB  
C (R614)  
Figure 2-2B (PC400/FC200)  
b. After Replacing the Scanning Lamp Unit, Intensity Sensor, or AE Sensor  
(Before Adjustment)  
• If the scanning lamp has blackened, replace it.  
• Clean the scanning system (lens array, lamp reflector, lamp).  
1) Set the cartridge to the copier.  
2) De-select AE, and set the copy density control lever/dial to the center.  
3) Set the density correction switch (SW606) to the center (PC420/430/FC220).  
4) Set the Test Sheet (NA3/NB3/NA2), and make a copy.  
5) Check if the copy is free of fogging, and gray scale No. 9 (No. 10, if NB3) is  
somewhat visible.  
• If too dark,  
Turn VR604 on the control panel PCB clockwise slightly to increase the intensity.  
• If too light,  
Turn VR604 counterclockwise slightly to decrease the intensity.  
6) Repeat steps 4) and 5) until the density is optimum.  
Notes:  
After adjusting the intensity, be sure to adjust the AE mechanism  
(PC420/430/FC220).  
2-3  
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CHAPTER 2 STANDARDS AND ADJUSTMENTS  
2. Adjusting the AE Mechanism (VR602, VR603)  
(Before Adjustment)  
• Obtain a newspaper whose text consists of fine print; do not use a section with  
photos or large characters.  
• Make sure you have adjusted light intensity.  
1) Switch the copier OFF.  
2) Detach the control panel cover.  
3) Turn VR602 and VR603 on the control panel PCB fully clockwise.  
4) Place a newspaper over the AE light-receiving section of the copyboard, and close  
the copyboard cover.  
AE light-receiving section  
Figure 2-3B  
5) Short the three jumper wires (JP604, JP605, JP607) on the control panel PCB at the  
same time using a screwdriver.  
Caution:  
Take adequate care not to short wires other than those specified.  
2-4  
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CHAPTER 2 STANDARDS AND ADJUSTMENTS  
JP607  
JP605  
JP604  
Control panel PCB  
Screwdriver  
Figure 2-4B  
6) While keeping the condition in step 5), switch the copier ON.  
• ‘0’ is displayed, the scanning lamp goes ON, and the main motor starts to rotate.  
7) Stop shorting the jumper wires.  
8) Set the digital multimeter to the 20V DC range, and turn VR602 (AE offset  
adjustment) until the voltage between the anode side of the diode (D606; +) and  
JP607 (GND) is 4.0 ±0.1 V.  
Notes:  
You must use a Digital Multimeter when making adjustments in steps 8) and 10).  
JP607  
VR602 VR603  
D606 (anode side)  
Control panel PCB  
Figure 2-5B  
2-5  
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CHAPTER 2 STANDARDS AND ADJUSTMENTS  
9) Place about five sheets of blank copy paper.  
10) Turn VR603 (AE gain adjustment) until the voltage between the anode side of the  
diode (D606; it) and JP607 (GND) is 1.8 ±0.1 V; see Figure 2-5B.  
11) Switch the copier OFF.  
Notes:  
Make sure that the jumping wires are no longer shorted.  
12) Switch the copier ON once again.  
13) Set the density correction switch (SW606) to the center (of the three settings).  
14) Make sure that the AE indicator is ON.  
15) Set the newspaper used in step 4) on the copyboard once again; this time, move the  
newspaper to a different area.  
16) Make a copy, and make sure that it is not foggy and has adequate text density.  
• If foggy,  
Turn VR602 clockwise slightly.  
• If text density is low,  
Turn VR602 counterclockwise slightly.  
17) Repeat steps 15) and 16) until the density is optimum.  
2-6  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
CHAPTER 3 IMAGE TROUBLESHOOTING  
A. Making Initial Checks  
1. Site Environment  
a. The voltage of the power source must be within the specifications.  
b. Avoid areas subjected to dust or high temperature/humidity (near water faucets,  
water boilers, humidifiers) and areas near open fires.  
c. Avoid areas subjected to ammonium gas.  
d. Avoid direct rays of the sun; otherwise, provide curtains.  
e. Make sure the site is well ventilated.  
f. Make sure the floor is level.  
3
Check the site to see if it meets the above requirements.  
2. Checking the Documents  
You must first check to see if a particular problem may not be due to the document  
used.  
a. The copy density reading should be 5.5 ±1.5 (black)/4.5 ±1.5 (color).  
b. Some backgrounds, i.e., yellow shades, tend to produce copies with poor  
contrast.  
c. Diazo copies or translucent documents tend to produce copies that may be  
mistaken for foggy copies.  
d. Documents prepared in light pencil tend to produce copies that may be mistaken  
for light copies.  
3-1  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
3. Checking the Copyboard Cover and Copyboard Glass for Dirt and Scratches  
If dirt is found, clean it using mild detergent or alcohol; if scratches are found,  
replace it.  
4. Checking the Lens Array for Dirt  
Check the lens array for dirt. If found, clean it using a cotton wad.  
5. Checking the Transfer Charging Roller  
Check the transfer charging roller for scratches or other abnormalities.  
6. Checking the Feeding Assembly  
Check the feeding assembly for dirt. If dirt is found, clean it with a moist cloth.  
7. Checking the Copy Paper  
a. Check to see if paper of a type recommended by Canon is used.  
b. Check to make sure that the paper is not moist. Try paper fresh out of package.  
8. Checking the Durables  
Checking the Cartridge  
White spots or vertical white lines tend to appear when the cartridge starts to run  
short of toner; see Figure 10-301A.  
Figure 3-1A  
3-2  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
Go over the following when this is noted.  
1) Take out the cartridge from the copier, and rotate it several times.  
Figure 3-2A  
2) Set the cartridge back into the copier, and make copies.  
a. If the copies are normal,  
• The user may use the cartridge for some time more; however, advise the user to  
procure a replacement cartridge.  
b. If the copies fail to return to normal,  
• Replace the cartridge as described in “Replacing the Cartridge.”  
3-3  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
9. Others  
In winter, moving a machine from a cold storage room to a warm site can cause  
condensation inside the machine, leading to various problems.  
a. Condensation on the scanning system (glass, lens array, reflecting plate) causes  
dark images.  
b. When too cold, the photosensitive drum assumes a high electrical resistance,  
resulting in poor contrast.  
c. Condensation in the pick-up/feeding assembly can cause faulty paper transport.  
d. Condensation in the lower roller of the manual pick-up mechanism decreases  
friction, leading to pick-up failure.  
e. Condensation on the copyboard hinders its smooth movement.  
When condensation is noted, dry wipe the parts.  
The same holds true of the cartridge. After having moved the cartridge from a cold  
to warm room, leave it alone for about one to two hours before unpacking it.  
3-4  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
3-5  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
B. Samples of Image Faults  
not available  
3-6  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
C. Troubleshooting by Image Fault  
1. The copy is too light (halftone areas only).  
2. The copy is too light (dark areas as well).  
3. The copy is too light (extremely light overall).  
Cause  
Step  
1
Checks  
YES/NO  
YES End.  
Remedies  
Lens, Reflecting plate,  
Intensity sensor  
Clean the lens, reflecting plate,  
and intensity sensor.  
Is the problem corrected?  
2
Press the Copy Start key, and  
switch the copier OFF in the  
middle of operation; then, open  
the top cover.  
NO  
Go to step 5.  
Is the toner image on the pho-  
tosensitive drum more or less  
normal before transfer?  
Be sure to check quickly to  
protect the drum against light.  
Transfer charging  
roller  
3
4
Is the transfer charging roller  
normal?  
NO  
1. Re-attach the charging  
roller.  
2. Replace the charging  
roller.  
Copy paper  
Try paper fresh out of package.  
Is the copy density higher?  
YES  
1. The paper may be  
moist; advise the user  
on the correct method  
of storage.  
2. Advise the user that the  
use of non-recom-  
mended paper may not  
bring about the best  
results.  
Cartridge  
5
Replace the cartridge.  
Is the problem corrected?  
YES  
NO  
End.  
DC controller/DC  
power supply PCB  
Replace the DC controller/  
DC power supply PCB.  
3-7  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
4. The copy has uneven density (darker at front).  
5. The copy has uneven density (lighter at front).  
Cause  
Step  
1
Checks  
YES/NO  
YES End.  
Remedies  
Scanner  
Clean the scanning lamp,  
reflecting plate, and lens.  
Is the problem corrected?  
Cartridge, Scanning  
lamp  
2
Press the Copy Start key, and  
switch the copier OFF in the  
middle of operation; then, open  
the top cover.  
Does the toner image on the  
photosensitive drum before  
transfer have uneven density?  
YES  
NO  
1. Replace the cartridge.  
2. Replace the scanning  
lamp unit.  
Transfer charging roller  
Check the transfer charg-  
ing roller.  
6. The copy is foggy (overall).  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
End.  
Scanner  
Clean the scanning lamp,  
reflecting plate, and lens.  
Is the problem corrected?  
Scanning lamp,  
Developing bias  
2
Is continuity present between  
photosensitive drum PCB and  
grounding spring?  
YES  
NO  
1. Check if the scanning  
lamp goes ON normally.  
2. Check the developing  
bias.  
Grounding spring  
Check to make sure if the  
grounding spring is prop-  
erly attached in front of the  
cartridge.  
3-8  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
7. The copy is foggy (paper feed direction).  
8. The copy has dark lines (paper feed direction, relatively narrow).  
9. The copy has dark lines (paper feed direction, thin).  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Scanner  
Clean the scanning lamp,  
reflecting plate, and lens.  
Is the problem corrected?  
End.  
Cartridge  
2
Take out the cartridge, and put it  
back in.  
Is the problem corrected?  
YES  
NO  
End.  
Replace the cartridge.  
10. The copy has white spots (paper feed direction).  
11. The copy has white lines (paper feed direction).  
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Fixing assembly  
Press the Copy Start key, and  
switch the copier OFF in the  
middle of operation; then, open  
the top cover.  
Check the fixing assembly.  
Does the copy image have white  
spots or white lines before  
fixing?  
Cartridge  
2
3
Rotate the cartridge several  
times.  
Is the problem corrected?  
YES  
YES  
NO  
Advise the user that the  
cartridge is running short  
of toner.  
Transfer charging roller  
Cartridge  
Is there foreign matter or  
scratches on the transfer  
charging roller?  
Remove the foreign  
matter, or replace the  
transfer charging roller.  
Replace the cartridge.  
3-9  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
12. The copy has white spots (cross feed direction).  
Cause  
Copy paper  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Is the copy paper of a type rec-  
ommended by Canon?  
Try recommended paper;  
if the results are good,  
advise the user to use  
recommended paper.  
2
3
Try copy paper fresh out of  
package.  
Is the problem corrected?  
YES  
The copy paper may be  
moist; advise the user to  
store it wrapped.  
Is the problem noted at the same  
position on all copies?  
YES  
NO  
Check the copyboard rail  
for foreign matter.  
Copyboard rail  
Check the scanning lamp  
for flickering, and check  
the presence/absence of a  
developing bias.  
Scanning lamp,  
Developing bias  
13. The back of the copy is soiled.  
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Press the Copy Start key, and  
switch the copier OFF while the  
copy paper is moving through  
the feeding assembly.  
Go to step 3.  
Is the back of the copy soiled?  
Transfer charging  
assembly  
2
Is the transfer charging assem-  
bly soiled?  
YES  
1. Clean the transfer  
charging assembly.  
2. Clean the registration  
roller.  
3. Clean the pick-up guide  
plate.  
4. Check the cartridge for  
leakage of toner.  
Feeding assembly  
Delivery roller  
3
Is the feeding assembly soiled?  
YES  
NO  
Clean the feeding  
assembly.  
Clean the delivery roller.  
3-10  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
14. The copy has faulty fixing.  
Cause  
Copy paper  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Is the copy paper of a type rec-  
ommended by Canon?  
Try paper of a recom-  
mended type; if the  
results are good, advise  
the user to use recom-  
mended paper.  
Fixing film  
2
3
Is the faulty fixing vertical and in  
the form of lines?  
YES  
YES  
NO  
Check the fixing film and  
pressure roller for  
scratches. If scratches  
are found, replace the  
fixing unit or roller.  
DC controller/DC  
power supply PCB  
Is the heater turned ON for  
control after copy operation is  
started?  
The control temperature  
for the fixing heater may  
be low; check the ther-  
mistor and DC controller/  
DC power supply PCB.  
Fixing heater  
See “The fixing heater fails  
to operate.”  
15. The copy has faulty leading edge registration (blank area much too wide).  
16. The copy has faulty leading edge registration (blank area too wide).  
17. The copy has faulty leading edge registration (no blank area).  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Registration cam  
Move the registration cam on the  
copyboard left and right.  
Is there any change to the reg-  
istration?  
Adjust the position of the  
registration cam.  
Solenoid (SL1),  
DC controller/DC  
power supply PCB  
2
3
Is the solenoid for registration  
(SL1) operating normally?  
NO  
1. Check the solenoid  
(SL1).  
2. Check the DC con-  
troller/DC power supply  
PCB.  
Pick-up roller  
Copy paper  
Is the copy paper of a type  
recommended by Canon?  
YES  
NO  
Check the pick-up roller.  
Try copy paper of a type  
recommended by Canon;  
if the results are good,  
advise the user to use  
recommended paper.  
3-11  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
18. The copy has a blurred image.  
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Copyboard rail  
Is the movement of the copy-  
board rail smooth?  
Replace the copyboard  
rail.  
Copyboard drive  
assembly  
2
Is the movement of the copy-  
board normal?  
NO  
Check the copyboard drive  
assembly; if a fault is  
found, replace the part.  
Main motor assembly  
Feeding assembly  
3
4
Is the main motor assembly  
normal?  
NO  
Replace the main motor  
assembly.  
Does the copy paper stop or  
jump near the transfer assem-  
bly?  
YES  
Remove the foreign matter  
or burrs from the feeding  
system.  
Cartridge  
NO  
Replace the cartridge.  
19. The copy is foggy (cross feed direction).  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Scanning lamp  
Does the scanning lamp flicker?  
Replace the scanning  
lamp unit.  
Cartridge  
2
Replace the cartridge.  
Is the problem corrected?  
YES  
NO  
End.  
High-voltage  
transformer  
Check the high-voltage  
transformer (DC controller/  
DC power supply PCB).  
20. The copy has poor sharpness (focus).  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Does the copy have an image  
which is too light at the same  
time?  
Correct the light image  
first.  
Document  
2
Is there a gap between the  
document and the copyboard  
glass?  
YES  
• Check the copyboard  
glass to make sure it is  
not warped.  
• Advise the user how to  
place documents cor-  
rectly.  
Lens  
3
4
Is the lens off contact?  
YES  
Push the lens into place  
while taking great care not  
to scratch it.  
Scanner  
Clean the scanning lamp,  
reflecting plate, and lens.  
Is the problem corrected?  
YES  
NO  
End.  
Cartridge  
Replace the cartridge.  
3-12  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
21. The copy is blank.  
Cause  
Cartridge  
Step  
Checks  
YES/NO  
NO  
Remedies  
1
Is the cartridge set in the copier?  
Set the cartridge in the  
copier.  
2
3
Does the cartridge have toner?  
NO  
NO  
Replace the cartridge.  
Remove the seal.  
Has the seal been removed from  
the cartridge?  
4
Set the cartridge in the copier,  
and close the copier.  
Does the drum cover shutter  
open without fail?  
NO  
Make adjustments so that  
the shutter opens  
smoothly.  
5
6
Is the drum drive gear rotating  
normally?  
NO  
Check the drum drive  
assembly.  
Drum drive assembly  
High-voltage  
transformer  
Are the primary charging  
terminal at the front left of the  
cartridge and the high-voltage  
terminal at the bottom of the  
copier in firm contact?  
YES  
Check the high-voltage  
transformer (DC controller/  
DC power supply PCB).  
Terminals for primary  
charging,  
Cartridge  
NO  
1. Check the contact for  
electrical continuity.  
2. Try replacing the  
cartridge.  
22. The copy is solid black.  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Is the scanning lamp ON during  
copying operation?  
Check if the cartridge is  
set properly.  
NO  
See “The scanning lamp  
fails to go ON.”  
3-13  
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CHAPTER 3 IMAGE TROUBLESHOOTING  
3-14  
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CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
A. Troubleshooting Malfunctions  
1.  
(self diagnosis; PC400/FC200)  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
See ‘E00’.  
Switch the copier ON.  
Does the Jam indicator remain  
On for about 0.5 sec, and does  
the copier go OFF automatically  
thereafter?  
NO  
See the discussions on  
‘E2’, ‘E6’, and ‘E9’.  
2. E0  
4
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Thermistor (TH1)  
Set the meter to the ‘12VDC’  
range, and wait until the fixing  
heater is sufficiently cool.  
Measure the voltage between  
J603-1 (+) and J603-2 (-).  
Is it about 3.2 V or more?  
Check the wiring from the  
DC controller/DC power  
supply PCB to the ther-  
mistor (TH1); if normal,  
replace the fixing assem-  
bly.  
2
3
Does the fixing heater operate  
normally?  
NO  
YES  
NO  
See “The fixing heater fails  
to operate.”  
DC controller/DC  
power supply PCB  
Switch the copier ON, and make  
a copy.  
Measure the voltage between  
J603-1 and J603-2 once again.  
Is the voltage lower than that  
measured in step 1?  
Replace the DC controller/  
DC power supply PCB.  
Fixing assembly  
Check the wiring from the  
DC controller/DC power  
supply PCB to the ther-  
mistor (TH1); if normal,  
replace the fixing assem-  
bly.  
4-1  
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CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
3. E2  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Copyboard  
Does the copying operation start  
with the copyboard at the left or  
right?  
Check the operation with  
the copyboard moved to  
the center; advise the user  
that this is not the copier’s  
problem  
2
3
Does the copyboard move in  
reverse? In addition, does it  
move in reverse far too slowly?  
NO  
See “The copyboard fails  
to move.”  
DC controller/DC  
power supply PCB  
Does the copyboard move in  
reverse after copying operation  
has started and move forward  
after it has reached the copy-  
board start position?  
YES  
NO  
Replace the DC con-  
troller/DC power supply  
PCB.  
Copyboard drive  
assembly,  
Copyboard glass  
assembly  
1. Check the copyboard  
position sensor (Q902).  
2. Try replacing the copy-  
board drive assembly.  
3. Check the start position  
cam and reversal cam  
in the copyboard glass  
assembly.  
4. E6  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
End.  
Replace the control panel PCB.  
Is the problem corrected?  
Control panel PCB  
DC controller/DC  
power supply PCB  
NO  
Check the harness from  
the control panel PCB to  
the DC controller/DC  
power supply PCB; if  
normal, replace/DC power  
supply PCB.  
4-2  
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CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
5. E9  
Cause  
Step  
1
Checks  
YES/NO  
YES End.  
Remedies  
DC controller/  
DC power supply PCB  
Replace the DC controller/DC  
power supply PCB.  
Is the problem corrected?  
Power supply  
NO  
Advise the user that the  
frequency of the power  
supply is faulty.  
6. AC power is absent.  
Cause  
Power plug  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Is the power plug connected to  
the copier and the power outlet?  
Connect the power plug.  
2
Is ‘E’ code (PC420/430/FC220)  
or ‘JAM’ (PC400/FC200)  
indicated for about 0.5 sec after  
the power switch is turned ON  
and does the power turn OFF  
thereafter?  
YES  
See ‘E0’.  
Top cover,  
Delivery assembly  
cover  
3
4
Are the top cover and delivery  
assembly cover closed properly?  
NO  
NO  
Close the top cover and  
delivery assembly cover.  
Power supply voltage  
Is the rated voltage present at  
the power outlet?  
Advise the user that the  
problem is not of the  
copier.  
Door switch  
5
6
Is the door switch (SW1,SW2)  
normal?  
NO  
Replace the door switch.  
DC controller/  
DC power supply PCB  
Is the rated power supply voltage  
present between J103 and J104  
on the DC controller/DC power  
supply PCB? (Set the meter to  
the 300V AC range).  
YES  
Replace the DC controller/  
DC power supply PCB.  
Fixing assembly  
7
Replace the fixing assembly.  
Is the problem corrected?  
(fixing heater error temperature  
detection circuit ON)  
YES  
NO  
End.  
Replace the DC controller/  
DC power supply PCB.  
4-3  
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CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
7. Pick-up fails.  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Move the copyboard to the left  
until it stops, and open the top  
cover. Does the pick-up roller  
rotate when the door switch is  
turned ON and the Copy Start  
key is pressed at the correct  
pick-up timing?  
See “Pick-Up Assembly” in  
“Troubleshooting Feeding  
Faults.”  
Main motor (M1)  
2
3
Is the main motor rotating?  
NO  
See “The main motor fails  
to rotate.”  
Pick-up sensor (Q131)  
Does the copier operate nor-  
mally when the pick-up sensor  
(Q131) is blocked with paper?  
YES  
Check the sensor lever.  
Pick-up solenoid (SL1;  
PC420/430/FC220),  
Registration solenoid  
(SL1; PC400/FC200)  
4
Set the meter to the ‘30VDC’  
range. Does the voltage  
between J201-6 (+) and J201-7  
(-) on the DC controller/DC  
power supply PCB change to  
about 24 V at pick-up timing?  
YES  
NO  
Check the spring clutch in  
the registration assembly  
and pick-up assembly; if  
normal, replace the  
solenoid.  
DC controller/  
DC power supply PCB  
Check the wiring from the  
solenoid to the DC con-  
troller/DC power supply  
PCB; if normal, replace  
the DC controller/DC  
power supply PCB.  
8. The scanning lamp fails to go ON.  
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Scanning lamp  
(LA1-LA8)  
Is the scanning lamp unit  
attached correctly?  
Re-attach the lamp unit.  
Scanning lamp  
(LA1-LA8)  
2
3
Is the scanning lamp black?  
YES  
YES  
NO  
Replace the scanning  
lamp unit.  
DC controller/DC  
power supply PCB  
Is the connector of the scanning  
lamp connected firmly?  
Replace the DC controller/  
DC power supply PCB.  
Connector  
Re-connect the connector.  
4-4  
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CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
9. The main motor fails to rotate.  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Main motor (M1)  
Set the meter to the ‘30VDC’  
range. Does the voltage  
between J903-1 (+) and J903-2  
change from about 0 V to about  
20 V according to the operation  
of the main motor?  
Replace the main motor.  
DC controller/DC  
power supply PCB  
NO  
Check the wiring from the  
motor to the DC controller/  
DC power supply PCB; if  
normal, replace the DC  
controller/DC power  
supply PCB.  
10. The copyboard fails to move.  
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Main motor (M1)  
Is the main motor rotating?  
See “The main motor fails  
to rotate.”  
Copyboard,  
Copyboard drive  
assembly  
2
3
Push the copyboard by hand.  
Does it move smoothly?  
NO  
Check the copyboard and  
copyboard drive assembly.  
DC controller/DC  
power supply PCB  
Set the meter to the ‘200’  
range. Disconnect J902 from  
the copyboard drive solenoid,  
and measure the resistance  
between terminals of SL2.  
Is it about 120?  
YES  
Check the wiring from the  
solenoid to the DC con-  
troller/DC power supply  
PCB; if normal, replace  
the DC controller/DC  
power supply PCB.  
Copyboard drive  
solenoid (SL2)  
NO  
Check the solenoid (SL2).  
4-5  
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CHAPTER 4 TROUBLESHOOTING MALFUNCTIONS  
11.  
(paper feeding normally)  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Copy paper  
Sensor lever  
Are there pieces of copy paper in  
the delivery assembly or pick-up  
assembly?  
Remove the pieces of  
paper.  
2
3
Is the movement of the delivery  
sensor and pick-up sensor levers  
smooth?  
NO  
Correct the movement.  
End.  
Delivery sensor PCB  
(Q801)  
Replace the delivery sensor  
PCB. Does the copier operate  
normally?  
YES  
NO  
DC controller/DC  
power supply PCB  
Check the wiring from the  
control panel PCB to the  
DC controller/DC power  
supply PCB; if normal,  
replace the DC  
controller/DC power  
supply PCB.  
12.  
(at time of jam)  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
End.  
Control panel PCB  
Replace the control panel PCB.  
Does the indicator go ON?  
DC controller/DC  
power supply PCB  
NO  
Replace the DC controller/  
DC power supply PCB.  
13. The fixing heater fails to operate.  
Cause  
Heater (H1),  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Is continuity present between  
terminals of the heater?  
Replace the fixing  
assembly.  
Thermal fuse (FU2)  
Thermistor  
(TH1, TH2)  
2
3
Is the resistance between the  
following terminals on the control  
panel PCB 0or about 1.3 M?  
YES  
Replace the fixing  
assembly.  
TH1 J603-1 J603-2  
Fixing assembly  
Replace the fixing assembly.  
Is the problem corrected?  
YES  
NO  
End.  
DC controller/DC  
power supply PCB  
Replace the DC controller/  
DC power supply PCB.  
4-6  
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CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS  
CHAPTER 5 TROUBLESHOOTING PAPER FEED  
PROBLEMS  
A. Copy Paper Jams  
Jams can be classified according to location within the copier:  
q Pick-up assembly  
w Separation/feeding assembly  
e Fixing/delivery assembly  
The discussions that follow are organized with reference to these assemblies.  
5
3
2
1
Figure 5-1A  
5-1  
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CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS  
1. Pick-Up Assembly  
Cause  
Copy paper  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Try copy paper of a type  
recommended by Canon.  
Is the problem corrected?  
Advise the user to use  
recommended paper.  
2
Is the copy paper curled or wavy,  
or otherwise deformed?  
YES  
Replace the copy paper;  
advise the user on the  
correct method of storage.  
Pick-up sensor lever  
3
4
Is the movement of the pick-up  
sensor lever smooth?  
NO  
NO  
Adjust the movement of  
the pick-up sensor lever.  
Spring (pick-up guide  
plate;PC420/430/  
FC220)  
Check the movement of the pick-  
up guide plate found under the  
pick-up roller. Is its movement  
smooth?  
Check the position of the  
spring of the pick-up guide  
plate.  
Pick-up roller  
5
Is the pick-up roller deformed or  
worn?  
YES  
NO  
Replace the pick-up roller.  
Spring (for pick-up  
control),  
1. Check the spring.  
2. Check the spring clutch.  
Spring clutch  
(PC420/430/FC220)  
2. Separation/Feeding Assembly  
Cause  
Copy paper  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Try paper of a type recom-  
mended by Canon.  
Advise the user to use  
recommended paper.  
Is the problem corrected?  
2
Is the copy paper curled or wavy,  
or otherwise deformed?  
YES  
Replace the copy paper;  
advise the user on the  
correct method of storage.  
Feeding assembly  
Static eliminator  
Registration roller  
3
4
5
Is foreign matter found in the  
feeding assembly?  
YES  
YES  
YES  
Remove the foreign  
matter.  
Is the static eliminator soiled with  
toner?  
Clean the static eliminator.  
Is the registration roller worn,  
deformed, or soiled?  
If dirt is found, clean it  
using alcohol; if worn or  
deformed, replace it.  
Spring (for registration  
control),  
Spring clutch  
NO  
1. Check the spring.  
2. Check the spring clutch  
in the registration  
assembly.  
(registration assembly)  
5-2  
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CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS  
3. Fixing/Delivery Assembly  
Cause  
Step  
1
Checks  
YES/NO  
NO  
Remedies  
Separation/Feeding  
assembly  
Are the copy image and the  
document matched correctly?  
Check the separation/  
feeding assembly.  
Fixing assembly inlet  
guide  
2
3
4
Is the inlet guide soiled with  
foreign matter or toner?  
Clean it.  
YES  
NO  
Delivery sensor lever  
Does the delivery sensor lever  
move smoothly?  
Correct it so that the lever  
moves smoothly.  
Delivery roller  
assembly  
Is the delivery sensor (Q801)  
PCB normal?  
Check the delivery roller  
assembly.  
YES  
NO  
Delivery sensor PCB  
Replace the delivery  
sensor PCB.  
5-3  
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CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS  
B. Feeding Faults  
1. Double Feeding  
Cause  
Copy paper  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Try copy paper of a type  
recommended by Canon.  
Advise the user to use  
recommended paper.  
Separation pad  
2
Check the movement of the pick-  
up guide plate.  
Is the movement smooth?  
YES  
NO  
Check the condition of the  
separation pad.  
Spring (pick-up guide  
plate;  
Check the position of  
spring.  
PC420/430/FC220)  
2. Wrinkles  
Cause  
Step  
1
Checks  
YES/NO  
YES  
Remedies  
Pick-up assembly,  
Registration roller  
Switch the copier OFF while the  
copy paper is moving through  
the feeding assembly.  
Check the pick-up assem-  
bly. Check the registration  
roller.  
Is the paper wrinkled at the  
time? Or, is it moving askew?  
Copy paper  
2
Try paper fresh out of package.  
Is the problem corrected?  
YES  
The paper may be moist;  
advise the user on the  
correct method of storage.  
Also, advise the user to  
remove curling before  
feeding paper for a second  
time when making two-  
sided/overlay copies.  
3
4
Try copy paper of a type  
recommended by Canon.  
YES  
Advise the user to use  
recommended paper.  
Is the inlet guide soiled with  
foreign matter or toner?  
YES  
NO  
Clean it using solvent.  
Inlet guide  
Check the fixing assembly.  
Fixing assembly  
5-4  
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CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS  
CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF  
ELECTRICAL PARTS  
A. Sensors and Solenoids  
SL1  
Q902  
PD602  
PD601  
SL2  
Q901  
Q131  
Q801  
6
Figure 6-1A  
Symbol  
Name  
Notation  
Description  
Photointerrupter  
Q131  
Q801  
Q901  
Q902  
PD601  
PD602  
SL1  
Pick-up assembly paper sensor  
Delivery assembly paper sensor  
Motor rotation sensor  
Copyboard position sensor  
Intensity sensor  
AE sensor  
Pick-up/registration solenoid  
Copyboard drive solenoid  
Photodiode  
Solenoid  
SL2  
6-1  
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CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS  
B. Switches  
SW1  
SW604  
SW606  
SW2  
Figure 6-1B  
Symbol  
Name  
Notation  
Description  
Top cover switch  
Switch  
Switch  
SW1  
SW2  
Delivery assembly door switch  
SW604  
SW606  
Power switch  
Density 3-setting switch  
6-2  
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CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS  
C. Lamp, Heater, Motor, and Others  
M1  
FU2  
TH1  
H1  
Figure 6-1C  
Symbol  
M
Name  
Notation  
H1  
Description  
Heater  
Motor  
Fixing heater  
M1  
Main motor  
Thermistor  
TH1  
FU2  
Fixing heater temperature detection  
Fixing heater overheating detection  
Thermal fuse  
6-3  
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CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS  
D. Printed Circuit Board (PCB)  
6
3
5
2
1
4
Figure 6-1D  
Ref.  
Name  
Description  
1
DC controller/DC power supply PCB  
Controls sequence, supplies DC power, controls  
scanning lamp ON  
2
3
4
5
6
Control panel PCB  
Scanning lamp PCB  
Delivery sensor PCB  
Motor rotation sensor PCB  
Copyboard position sensor PCB  
Controls/displays copying operation  
Scanning lamp (LA1-LA8)  
Detects delivery  
Detects main motor rotation  
Detects copyboard position  
6-4  
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CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS  
E. Variable Resistors (VR) and Check Pins by PCB  
Of the variable resistors (VR) and check pins used in the copier, those used in the  
field are discussed herein.  
Do not touch those VRs and check pins not discussed herein; they are for factory  
use only and require special tools and high precision for adjustment.  
Note:  
1. VRs that may be used  
in the field. .............................  
2. VRs that must not be  
used in the field. ....................  
1. DC Controller/DC Power Supply PCB  
J101  
J5  
J102  
(T107)  
J103  
J104  
J108  
1
2
VR103  
VR102  
J6  
J8  
J7  
VR101  
Note: The pin No. in parentheses refers to the PC400/FC200.  
Figure 6-1E  
6-5  
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CHAPTER 6 ARRANGEMENT AND FUNCTIONS OF ELECTRICAL PARTS  
2. Control Panel PCB  
a. PC420/430/FC220  
VR602 VR603 VR604  
J611  
7
1
J601  
21  
22  
1
2
Figure 6-2E  
b. PC400/FC200  
VR604  
J611  
7
1
J601  
17  
18  
1
2
Figure 6-3E  
VR  
Description  
VR602 Use it to adjust the AE offset (use it only after replacing the scanning lamp unit, intensity  
sensor, AE sensor, or control panel PCB).  
VR603 Use it to adjust the AE gain (use it only after replacing the scanning lamp unit, intensity  
sensor, AE sensor, or control panel PCB).  
VR604 Use it to adjust the light intensity (use it only after replacing the scanning lamp unit, intensity  
sensor, AE sensor, or control panel PCB).  
Table 6-1E  
6-6  
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CHAPTER 7 SELF DIAGNOSIS  
CHAPTER 7 SELF DIAGNOSIS  
The copier’s microprocessor on the DC controller/DC power supply PCB is  
equipped with a self diagnostic mechanism that checks the condition of the machine;  
when the mechanism detects an error, it indicates an error code on the copy count  
display.  
(The PC400/FC200 does not have a copy count display; it indicates an error  
condition by flashing the Jam indicator.)  
‘E6’ is represented by alternating  
Code  
Cause  
Description  
• Thermistor (TH1; faulty)  
• Fixing heater (H1; faulty)  
• The temperature of the fixing heater is  
215°C or more.  
• DC controller/DC power supply (faulty)  
• The temperature of the fixing heater  
does not reach 80°C within 2.5 sec after  
copying operation has started.  
(Note)  
• The temperature of the fixing heater  
lowers below 135°C after has reached  
150°C.  
• The temperature of the fixing heater  
does not reach 150°C within 7.5 sec  
after copying operation has started.  
• The maximum supply power is detected  
for about 5 sec after the temperature of  
the fixing heater has reached 150°C.  
Note:  
If an error associated with ‘E0’ is detected, ‘E’ is displayed (PC420/430/FC220)  
or the Jam indicator (PC400/FC200) remains ON for about 0.5 sec; thereafter,  
the power goes out.  
7
7-1  
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CHAPTER 7 SELF DIAGNOSIS  
Code  
Cause  
Description  
• Copyboard drive assembly  
(faulty operation)  
• Copyboard drive solenoid  
(SL2; faulty)  
• Copyboard position sensor PCB  
(Q902; faulty)  
• DC controller/DC power supply PCB  
(faulty)  
• The copyboard position sensor (Q902)  
goes ON when copying operation starts.  
• The copyboard position sensor (Q902)  
is ON 0.8 sec after copying operation  
has started.  
• The copyboard position sensor (Q902)  
does not go ON within 5.5 sec after  
copying operation has started.  
• The copyboard does not reach the start  
position within a specific period of time,  
or it moves past the start position.  
• The copyboard position sensor (Q902)  
is ON 1.5 sec after the copyboard has  
started moving forward from the start  
position.  
• The copyboard position sensor (Q902)  
does not go ON 10.4 sec after the copy-  
board has started moving forward from  
the start position.  
• The copyboard position sensor (Q902)  
does not go ON 1.2 sec or 4.7 sec after  
the copyboard has started moving in  
reverse from the reversal position.  
• Control panel PCB (faulty)  
• DC controller/DC power supply PCB  
(faulty)  
• The scanning lamp has remained for 2  
sec continuously at such times as not  
prescribed.  
• Power supply frequency (error)  
• The power supply frequency is higher  
than specified.  
Note:  
1. The copier does not use code ‘E1’, ‘E3’, ‘E4’, or ‘E5’.  
2. After self diagnosis has gone ON, the copier may be reset by switching it  
OFF and then ON.  
In the case of ‘E0’, however, the power is automatically turned OFF. To  
reset, disconnect the power plug once, open the upper cover, or wait about 5  
minutes without any operation; during the period, the microprocessor  
remains powered and retains ‘E0’.  
This consideration is to prevent the user from resetting the machine easily  
when the thermistor may have blown; otherwise, the fixing heater would  
become overheated, damaging parts near it.  
3. Activation of self diagnosis forces the fixing heater (H1) and main motor (M1)  
OFF.  
7-2  
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APPENDIX  
A. General Timing Chart  
PC400/FC200 General Timing Chart  
(A4, 2 copies)  
1 sec  
Power switch  
ON  
Copy paper inserted  
INTR  
Copy paper inserted  
LSTR  
STOP  
STBY  
Sequence  
Copyboard  
STBY  
COPY  
CBRV  
CBRV  
STOP  
CBFW  
CBFW  
CBRV  
1 Main motor (M1)  
Document position sensor  
(Q902)  
2
Copyboard drive solenoid  
(SL2)  
3
4 Scanning lamp (LA1-LA8)  
5 Fixing heater (H1)  
6 Primary AC bias  
-240V  
-625V  
7 Primary DC bias  
8 Developing AC bias  
9 Developing DC bias  
10 Transfer  
-400V  
*
-130 to -550V  
**  
*
*
11 Pick-up sensor (Q131)  
12 Registration solenoid (SL1)  
13 Delivery sensor (Q801)  
* Cleaning mode.  
** Measurement mode.  
A-1  
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PC420/430/FC220 General Timing Chart  
(A4, 2 copies)  
1 sec  
Power switch  
ON  
Copy paper inserted  
INTR  
STBY  
COPY  
CBRV  
LSTR  
STOP  
STBY  
Sequence  
Copyboard  
CBRV  
STOP  
CBFW  
CBFW  
CBRV  
1
2
Main motor (M1)  
Document position sensor  
(Q902)  
Copyboard drive solenoid  
(SL2)  
3
4
Scanning lamp (LA1-LA8)  
Fixing heater (H1)  
Primary AC bias  
5
6
-240V  
-625V  
7
Primary DC bias  
8
Developing AC bias  
Developing DC bias  
Transfer  
-400V  
*
-120 to -560V  
9
**  
*
*
10  
11  
12  
13  
Pick-up sensor (Q131)  
Pick-up solenoid (SL1)  
Delivery sensor (Q801)  
* Cleaning mode.  
** Measurement mode.  
A-2  
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APPENDIX  
B. Signals/Abbreviations List  
What follows below is a list of signals and abbreviations used in the chapters of the  
manual and circuit diagrams.  
The abbreviations within parentheses represent analog signals, which cannot be  
expressed in terms of ‘1’ or ‘0’.  
1. Signals  
ACBTP  
[AE]  
AC BIAS TIMING PULSE COMMAND  
AE SIGNAL  
CBSD  
COPYBOARD DRIVE SOLENOID DRIVE COMMAND  
DC BIAS CONTROL COMMAND  
TRANSFER DC BIAS CONTROL COMMAND  
OSCILLATION SIGNAL 0  
DCBPWM  
DCTPWM  
DGT0  
DGT1  
OSCILLATION SIGNAL 1  
DGT2  
OSCILLATION SIGNAL 2  
HTRD  
FIXING HEATER DRIVE COMMAND  
PRIMARY AC BIAS ON COMMAND  
PRIMARY DC BIAS ON COMMAND  
PRIMARY DC BIAS HIGH OUTPUT COMMAND  
TRANSFER DC BIAS ON COMMAND  
RETURN SIGNAL 0  
RETURN SIGNAL 1  
LAMP DRIVE COMMAND  
LAMP INTENSITY DETECTION SIGNAL  
MAIN MOTOR CLOCK PULSE SIGNAL  
MAIN MOTOR DRIVE COMMAND  
POWER OFF COMMAND  
POWER SWITCH ON SIGNAL  
PICK-UP ROLLER SOLENOID DRIVE COMMAND  
RELAY DRIVE COMMAND  
REGISTRATION SOLENOID DRIVE COMMAND  
THERMISTOR SIGNAL 1  
HVPAC  
HVPDC  
HVPHO  
HVTDC  
KEYR0  
KEYR1  
LAPWM  
[LID]  
MMCLK  
MMD  
PWOFF  
PWSON  
PUSD  
RELAYED  
RGSD  
[TH1]  
TREV  
VPEAK  
ZXDP  
TRANSFER REVERSE DC BIAS ON COMMAND  
VOLTAGE PEAK DETECT SIGNAL  
ZERO CROSS DETECTION SIGNAL  
A-3  
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APPENDIX  
2. Abbreviations  
INTR  
INITIAL ROTATION  
LSTR  
CBFW  
CBRV  
STBY  
LAST ROTATION  
COPYBOARD FORWARD  
COPYBOARD REVERSE  
STANDBY  
A-4  
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C. General Circuit Diagram  
PC400/FC200 GENERAL CIRCUIT DIAGRAM  
9
8
7
6
5
4
3
2
1
Delivery sensor  
Fixing heater  
temperature sensor  
Q801  
I
Intensity sensor  
TH1  
PD601  
J801  
NC  
3
2
1
H
G
N.C N.C  
J621F  
J603F  
J603P  
J621P  
Control panel PCB  
1
1
J601  
J908P J909P  
J908F J909F  
1
3
2
3
J906  
J906PP  
J906F  
1
1
F
E
D
2
1
SW1  
SW2  
J108  
JP350 J101 J102  
J202  
BK  
W
BK  
W
HOT  
RETURN  
DC controller/DC power supply PCB  
100V  
Door switch  
Delivery door switch  
J201  
J5  
J6  
J7  
J8  
HOT  
RETURN  
J1  
120/230V  
1
2
1
2
C
B
A
J902F  
J906PP  
J902  
J901F  
J901PP  
J901  
1
2
3
1
2
1
2
3
Color Code  
J905F  
J903F  
J904F  
BK Black  
BL Blue  
BR Brown  
GY Gray  
GN Green  
OR Orange  
PK Pink  
R5  
J905  
J903  
J904  
1
2
1
2
M
Q902  
Q901  
M1  
Main motor  
SL2  
SL1  
Registration  
solenoid  
Motor rotation  
detection  
Copyboard  
position  
detection  
R
Red  
SB Sky Blue  
V
W
Y
Violet  
White  
Yellow  
Copyboard  
drive solenoid  
YG Yellow Green  
A-5  
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PC420/430/FC220 GENERAL CIRCUIT DIAGRAM  
9
8
7
6
5
4
3
2
1
Fixing heater  
temperature sensor  
Delivery sensor  
Q801  
I
AE sensor  
Intensity sensor  
PD602  
TH1  
PD601  
J801  
NC  
3
2
1
H
J603F  
J603P  
J621F  
J621P  
G
F
Control panel PCB  
J601  
J908P J909P  
J908F J909F  
1
3
2
3
J906  
J906PP  
J906F  
2
1
E
SW1  
SW2  
J108  
JP350 J101 J102  
J202  
BK  
W
BK  
W
HOT  
RETURN  
DC controller/DC power supply PCB  
100V  
Door switch  
Delivery door switch  
J201  
J5  
J6  
J7  
J8  
D
C
B
HOT  
RETURN  
J1  
120/230V  
1
2
1
2
J902F  
J906PP  
J902  
J901F  
J901PP  
J901  
Color Code  
1
2
3
1
2
1
2
3
J905F  
J903F  
J904F  
BK Black  
BL Blue  
BR Brown  
GY Gray  
GN Green  
OR Orange  
PK Pink  
R5  
J905  
J903  
J904  
1
2
1
2
M
Q902  
Q901  
M1  
SL2  
SL1  
Main motor  
R
Red  
Copyboard  
position  
detection  
Motor rotation  
detection  
SB Sky Blue  
V
W
Y
Pick-up  
solenoid  
Violet  
White  
Yellow  
Copyboard  
drive solenoid  
YG Yellow Green  
A
A-6  
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APPENDIX  
D. Special Tools Table  
What follows below is a table of special tools used for servicing the machine in  
addition to the standard tools set.  
No.  
1
Tool name  
Digital  
Tool Number  
CK-0552  
Shape  
Category*  
B
Remarks  
For adjusting the AE  
mechanism.  
multimeter  
*The tools are categorized as follows:  
A:  
B:  
C:  
tools that must be carried by each service person.  
tools that must be carried by a group of about five service persons.  
tools that must be kept by each workshop.  
A-7  
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APPENDIX  
E. Solvents/Oils Table  
No.  
1
Name  
Alcohol  
Uses  
Composition  
Remarks  
Cleaning:  
e.g., glass, plastic, Alcohol  
Hydrocarbon (fluorine family)  
• Do not bring near fire.  
• Procure locally.  
rubber parts;  
external covers  
Surface active agent  
• Isopropyl alcohol may be  
substituted.  
2
3
Solvent  
Cleaning:  
e.g., metal;  
oil or toner dirt  
Hydrocarbon  
(fluorine/chlorine family)  
Alcohol  
• Do not bring near fire.  
• Procure locally.  
Heat-resisting Lubricating:  
Lithium soap  
• CK-0427 (500 g/can)  
grease  
drive assemblies  
(mineral oil family)  
Molybdenum bisulfate  
4
5
Lubricating oil  
Lubricating oil  
Mineral oil (paraffin family)  
Mineral oil (paraffin family)  
• CK-0451 (100 cc)  
• CK-0524 (100 cc)  
A-8  
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APPENDIX  
F. Specifications  
Item  
Body  
PC400/FC200  
Portable (w/ grips)  
PC420/430/FC220  
Copyboard  
Moving  
Light source  
Lens  
Tungsten lamp of fuse type  
Lens array  
Photosensitive medium  
Copying  
OPC (24 dia.)  
Indirect electrostatic  
Roller (direct charging)  
Slit (moving copyboard)  
Manual  
Charging  
Exposure  
Copy density adjustment  
Development  
Pick-up  
Automatic (AE) or Manual  
Multifeeder  
Dry  
Manual tray  
Separation  
Curvature + Static eliminator  
Blade  
Cleaning  
Fixing  
Plane heater  
Document type  
Maximum document size  
Reproduction ratio  
Wait time  
Sheet, Book, 3-D object (2 kg/4.4 lb max.)  
LTR/A4; LGL*  
1:1 (±1.2%)  
0 sec. (approx.; at 20°C/68°F)  
22 sec. (LTR)  
First copy  
Continuous copying  
Copying speed  
Not available  
1 to 9 copies or F  
4 copies/min. (approx.; A4R/LTR- 4 copies/min. (A4R/LTR-R or  
R or smaller)  
smaller)  
3 copies/min.(LGL)  
Copy size  
A4/LTR; LGL* max.; postcard min.  
Copy paper type  
52 to 128 g/m2, Tracing paper, Colored paper, OHP film, Postcard  
(vertical), Labels, Wrapping paper (63 g/m2)  
• Same edge orientation.  
• Copying on each side no more  
than twice.  
• Paper of 64 to 128 g/m2.  
Two-sided copying  
• Paper of 64 to 128 g/m2.  
• Copying on each side no more  
than three times.  
Overlay copying  
Multifeeder tray  
5 mm deep (about 50 sheets of  
A4, 80 g/m2)  
Copy tray  
9 copies (approx.; A4/LTR, 80 g/m2)  
Non-image width  
2 mm (leading edge)  
A4: 0 mm (left/right)  
LTR/LGL: 2 mm (left/right)  
Auto power-off  
*PC430 only.  
Available (5 min, approx.)  
A-9  
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APPENDIX  
Item  
PC400/FC200  
7.5° to 32.5°C/45.5° to 90.5°F  
5% to 85%  
PC420/430/FC220  
Serial numbers  
Temperature  
Humidity  
Operating  
environment  
Atmospheric pressure 810.6 hPa to 1013.3 hPa (0.8 to 1 atm)  
Serial numbers  
ZTG ✕✕✕✕✕ (PC400:WHITE)  
ZTH ✕✕✕✕✕ (PC400:GRAY)  
NVD  
✕✕✕✕✕  
120V, 60Hz  
(FC220:WHITE)  
ZTJ  
✕✕✕✕✕  
Power  
supply  
(PC420:WHITE)  
230V, 50Hz  
RTL/PTQ  
RTM/PTR  
✕✕✕✕✕  
(FC200:WHITE)  
UTP/UTQ  
✕✕✕✕✕ (FC220:WHITE)  
PTS ✕✕✕✕✕ (FC220:WHITE)  
PTT ✕✕✕✕✕ (FC220:WHITE)  
Maximum  
Standby  
0.7 kW or less  
Power  
consumption  
0.1 W (approx.; 5 min; reference only)  
0.2 kWh (reference only)  
71 dB  
Continuous  
Copying  
Sound power level  
by ISO  
Noise  
Standby  
Ozone  
0.01 ppm or less (average over 8 hr)  
14.1 in./359 mm  
Width  
Depth  
Height  
15.7 in./402 mm  
Dimensions  
4.1 in./108 mm  
Weight (including cartridge) 16.6 lb/7.4 kg (approx.)  
Copy paper  
Cartridge  
Keep wrapped to protect against humidity.  
Consumables  
See CHAPTER 1.  
A-10  
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Prepared by  
OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DEPARTMENT 1  
OFFICE IMAGING PRODUCTS TECHNICAL SUPPORT DIVISION  
CANON INC.  
Printed in Japan  
REVISION 0 (JAN. 1998) [23715]  
5-1, Hakusan 7-chome, Toride-shi, Ibaraki 302 Japan  
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This publication is printed on  
70% reprocessed paper.  
PRINTED IN JAPAN (IMPRIME AU JAPON)  
0198M2.01-1  
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