2Wire Network Router 100S User Manual
I n s t a l l a t i o n G u i d e f o r M o d e l s 1 0 0 S a n d 1 0 0 S W  
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Contents  
Networking Technology Overview  
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
Wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
HomePortal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Home Phoneline Networking (HomePNA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Step 1: Getting Started  
First: Locate your HomePortal key code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Second: Remove or disable conflicting applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Third: Check your computer’s browser and system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Browser Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Step 2: Connect Your First Computer to the HomePortal  
Choose a computer and connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Install the 2Wire Gateway USB driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Home Phoneline Networking (HomePNA) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Network with Ethernet Hub or Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Wireless Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Check your connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Step 3: Install the HomePortal Software  
Installing the HomePortal Setup Wizard on Windows PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Starting the Setup Wizard manually on Windows PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Installing the HomePortal Setup Wizard on Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Step 4: Add Computers to the Network  
Choose a computer and connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Home Phoneline Networking (HomePNA) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
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The HomePortal Indicator Lights  
HomePortal indicator and status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Diagnosing connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
POWER indicator light is not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
BROADBAND LINK indicator light is red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
HOME NETWORK indicator light is not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Appendix A: 2Wire Wireless Adapter Installation  
2Wire Wireless PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Installing the Wireless PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Installing Drivers For Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Installing Drivers For Windows ME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Installing Drivers For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Installing Drivers For Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
2Wire Wireless USB Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Installing the Wireless USB Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Installing Drivers For Windows 98SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Installing Drivers For Windows ME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Installing Drivers For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Installing Drivers For Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Appendix B: Third-party Wireless Adapter Configuration  
Locate the serial number and wireless encryption key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Agere ORiNOCO PC Card - Silver or Gold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Cisco Aironet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
D-Link Air DWL-650 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Apple AirPort card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Other wireless Ethernet adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Wireless configuration with Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Regulatory Information  
Declaration of Conformity  
License Agreement  
Limited Hardware Warranty  
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Networking Technology Overview  
A home network consists of two or more computers that have been connected so they can “talk” with each  
other. Individual users can now connect to Web servers worldwide through the Internet, a global computer  
network. A home network enables computer users in a household to share one Internet connection, share  
files without trading disks, and share peripherals such as printers and external drives. Several technologies  
are available to connect or “network” computers. These technologies include:  
•
•
•
•
Ethernet  
Universal Serial Bus (USB)  
HomePNA  
Wireless  
Ethernet  
Ethernet is a technology that lets you create a home  
network using special wiring such as the dark gray  
cable included with the HomePortal. Many new  
computers are shipped with a built-in Ethernet adapter.  
If you have this kind of computer, you can use  
Ethernet cable to connect the Ethernet connection jack on the computer to the LOCAL  
ETHERNET port on the HomePortal. You can identify an Ethernet connection jack by its  
rectangular shape and size, which is slightly larger than a standard telephone jack. Ethernet is  
recommended if your primary computer will be in the same room as the HomePortal.  
For today’s home networks, you do not necessarily need Ethernet. Alternatives such as USB  
and HomePNA are equally effective and let you network your computers without special  
wiring.  
USB  
Most computers and digital devices manufactured in  
the last few years come with USB connections. USB  
ports, which are small and rectangular, are located on  
the back of the computer. Desktop computers  
typically have two USB ports, and notebook  
computers commonly have one. USB connection is  
recommended if your primary computer will be in the same room as the HomePortal.  
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Home Phoneline Networking (HomePNA)  
The HomePortal supports the HomePNA (Home Phoneline  
Networking Alliance) protocol. Home phoneline networking  
uses HomePNA technology to allow you to connect computers  
in different rooms using your home’s existing telephone wiring.  
To create a home phoneline network, you need either a PCI HomePNA card installed into  
your computer or an external HomePNA adapter. These devices make it possible to connect  
each additional computer through the phoneline.  
Home phoneline networking (HomePNA) is recommended for connecting secondary  
computers to your HomePortal if those computers are in the same room as the HomePortal,  
and for connecting computers in other rooms to the HomePortal.  
Wireless  
Wireless networking uses radio waves to connect your computers to  
your network. A PC Card (PCMCIA) wireless adapter looks like a flat,  
metal credit card with a piece of black plastic attached at one end.  
Other types of wireless adapters can be attached using a USB connector. Wireless technology  
is recommended for networking computers in the same room as the HomePortal or for adding  
computers in other rooms to the network.  
HomePortal  
The 2Wire HomePortal residential gateway makes it possible to create a home network using any of the  
above technologies. By enabling you to connect the computers in your home, the HomePortal provides you  
with all the benefits of networking, including the ability to share one Internet connection among all the  
computers and computer users in your household.  
The HomePortal securely delivers rich content such as games and music from the Internet, distributing it to  
multiple simultaneous users within your household. The HomePortal is easy to install and as easy to use as  
browsing the Web. The HomePortal also makes it easy to share printers, MP3 players, Internet radios,  
game consoles and other Internet devices.  
The HomePortal enables high-speed, always-connected Internet access to the computers on your home  
network—while keeping your private files safe from Internet hackers. The firewall and denial-of-service  
attack protection built into the HomePortal keeps your data safe.  
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Step  
1
Getting Started  
First: Locate your HomePortal key code  
Find the Before You Start page included in your HomePortal package. This insert will help you determine  
the key code that you will need to install the HomePortal residential gateway on your first computer.  
Second: Remove or disable conflicting applications  
Applications that enable a computer to share its Internet connection (often called Internet sharing software)  
and PC based firewall applications typically interfere with the HomePortal and should be removed or  
disabled before you install the HomePortal residential gateway. The HomePortal provides all of the same  
features as the products listed below so you don’t need to worry about losing Internet sharing and security  
capabilities. For more information on the HomePortal firewall, see Technical Support at www.2Wire.com.  
If you have any of the following (or similar) applications installed on your computers, remove or disable  
them according to the manufacturer’s instructions before proceeding.  
Internet sharing applications such as...  
Proxy software such as...  
Security software such as...  
•
•
•
3Com HomeClick  
•
•
WinGate  
Sygate  
•
•
•
Norton Internet Security  
Black Ice  
Microsoft Internet Connection Sharing  
Intel Anypoint ISS  
Zone Alarm  
Third: Check your computer’s browser and system requirements  
Verify that your computers meet the following minimum requirements:  
Browser Requirements  
Windows: Microsoft Internet Explorer 5.0 or higher (included on the HomePortal Setup Wizard CD) or  
Netscape Navigator 4.7 or higher.  
Macintosh: Microsoft Internet Explorer 5.0 or Netscape 4.74 or higher (included on the HomePortal  
Setup Wizard CD).  
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System Requirements  
•
•
•
•
At least 32 MB of RAM  
At least one computer with CD-ROM  
5 MB of available hard disk space for 2Wire HomePortal software  
Windows 98, 98SE, Windows ME, Windows NT 4.0 with Service Pack 6, Windows 2000,  
Windows XP, or Mac OS 8.6 or higher  
•
Network interface card(s) appropriate to your HomePortal model.  
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Step  
2
Connect Your First Computer  
to the HomePortal  
Choose a computer and connection type  
The first computer you connect to your home network is used to configure the HomePortal residential  
gateway for proper operation. Choose one of the following methods to connect your first computer to the  
HomePortal. Save and close all open programs before you begin connecting your HomePortal.  
Connection Type  
Go to...  
Ethernet  
page 6  
Requires: A computer with an Ethernet port.  
Recommended for: Primary computer in the same room as the HomePortal.  
USB  
page 7  
Requires: A Windows 98, 98 SE, ME, Windows 2000, or Windows XP computer  
with an available USB port.  
Recommended for: Primary computer in the same room as the HomePortal.  
Home phoneline networking (HomePNA)  
page 10  
Requires: A computer with a HomePNA port or an external HomePNA adapter  
such as the 2Wire PC Port.  
Recommended for: Additional computers in the same room as the HomePortal  
or computers in other rooms.  
Network connection via Ethernet hub or switch  
page 12  
page 13  
Requires: An Ethernet hub or switch and a computer with an Ethernet port.  
Recommended for: Multiple computers in the same room as the HomePortal.  
Wireless (Model 100SW only)  
Requires: A computer with an 802.11b wireless network adapter* installed.  
Wireless adapters are purchased separately from the HomePortal.  
Recommended for: Mobile computers such as laptops.  
* If you use a 2Wire wireless adapter (PC card or USB adapter) in your computer for wireless  
networking, the HomePortal Setup Wizard software automatically configures it to communicate with  
the HomePortal during setup, but you will need to install the driver. See Appendix A for detailed  
installation instructions.  
If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter to  
communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for  
detailed configuration instructions.  
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Ethernet Connection  
Requires a computer with an Ethernet port  
1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the  
HomePortal.  
2. Connect the provided Ethernet cable from your computer to the LOCAL ETHERNET port on the  
HomePortal.  
3. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.The  
green POWER light on the front of the HomePortal should come on.  
4. Connect the remaining cable from the broadband modem to your broadband service (cable or DSL  
wall jack).  
5. This connection is only required if you plan to use HomePNA to connect other computers to your network.  
Connect the provided telephone cable from the PHONE LINE port on the HomePortal to a telephone  
jack.  
IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make  
sure that your modem is powered on before proceeding.  
Check your connections  
With your computer completely started, verify the POWER and HOME NETWORK indicator lights on the  
front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The  
BROADBAND LINK indicator light will not turn green until the HomePortal software has been installed and  
an Internet connection has been established.  
Continue from here to Step 3 “Install the HomePortal Software” on page 15.  
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USB Connection  
Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP  
computer with an available USB port  
Note: In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows  
XP computer can be directly connected to the HomePortal via USB. Additional computers may be added to  
the network using connection options such as home phoneline networking (HomePNA). USB/HomePortal  
connectivity is not available for Macintosh, Windows 95, Windows 95 B OSR2, or Windows NT.  
1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the  
HomePortal.  
2. Connect the provided USB cable from the PC port on the HomePortal to your computer’s USB port.  
The gray end fits into the HomePortal and the beige end goes to your PC.  
3. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.  
The green POWER light on the front of the HomePortal should come on.  
4. Connect the remaining cable from the broadband modem to your broadband service (cable or DSL  
wall jack).  
5. This connection is only required if you plan to use HomePNA to connect other computers to your  
network. Connect the provided telephone cable from the PHONE LINE port on the HomePortal to a  
telephone jack.  
IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make  
sure that your modem is powered on before proceeding.  
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Install the 2Wire Gateway USB driver  
Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your  
computer. The following screens show the installation under Windows 98SE and may vary somewhat on  
Windows ME, Windows 2000, and Windows XP.  
1. Power on your computer. The Add New  
Hardware Wizard opens. Click Next to  
continue.  
2. Select Search for best driver for your device  
and click Next to continue.  
3. Place the HomePortal Setup Wizard CD in the  
CD-ROM tray and select CD-ROM drive. Click  
Next to continue.  
Note: Make sure only the CD-ROM drive is  
selected. Otherwise, Windows may load the  
wrong file.  
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4. Select The updated driver and click Next.  
5. Click Next.  
Note: If asked to insert your Windows CD,  
please do so and follow the onscreen  
instructions. If you don’t have your Windows  
CD handy, look for the Windows.cab files in the  
locations listed below:  
C:\WINDOWS\options\cab  
C:\WINDOWS  
C:\WINDOWS\system  
C:\Win98  
6. Click Finish.  
7. Remove the CD from the CD-ROM tray, then  
click Yes to restart your computer.  
IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make  
sure that your modem is powered on before proceeding.  
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Check your connections  
With your computer completely started, verify the POWER and HOME NETWORK indicator lights on the  
front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The  
BROADBAND LINK indicator light will not turn green until the HomePortal software has been installed and  
an Internet connection has been established.  
Continue from here to Step 3 “Install the HomePortal Software” on page 15.  
Home Phoneline Networking (HomePNA)  
Connection  
Requires a computer with a HomePNA port or an external HomePNA adapter  
Computers connected with HomePNA access the Internet connection on the HomePortal residential  
gateway and other computers on the network using existing telephone wiring. You will need one adapter  
for each computer that you are connecting through HomePNA. If your computer does not have a  
HomePNA port, you must install a PCI HomePNA adapter or an external HomePNA adapter. Specific  
instructions for installing HomePNA network adapters can be found in the individual adapter package (if  
purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The  
HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter.  
1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the  
HomePortal.  
2. Connect the provided telephone cable from the PHONE LINE port on the HomePortal to a telephone  
jack.  
10  
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3. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.  
The green POWER light on the front of the HomePortal should come on.  
4. Connect the remaining cable from the broadband modem to your broadband service (cable or DSL  
wall jack).  
5. Install your HomePNA adapter according to the manufacturer’s instructions.  
Note: If you are installing a phoneline filter, it must be installed directly between the telephone and the  
wall jack, as shown in the diagram. Do not connect the telephone line from the HomePNA adapter to the  
phoneline filter. The network will not work properly if the phoneline filter is connected directly to the  
HomePNA adapter. You can use the provided Y-adapter to connect both the HomePNA adapter and the  
phoneline filter to the same phone jack.  
Note: Your HomePNA card or adapter is not the analog V90 dial-up modem that may be integrated in  
your computer. Please make sure that you connect both separately.  
IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make  
sure that your modem is powered on before proceeding.  
Check your connections  
With your computer completely started, verify the POWER and HOME NETWORK indicator lights on the  
front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The  
BROADBAND LINK indicator light will not turn green until the HomePortal software has been installed and  
an Internet connection has been established.  
Continue from here to Step 3 “Install the HomePortal Software” on page 15.  
11  
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Network with Ethernet Hub or Switch  
Computer has Ethernet adapter and you are using an Ethernet hub or switch  
Note: The HomePortal has an auto-crossover port. You do not need to use a special crossover cable or  
make any changes to the configuration of your HomePortal, Ethernet hub, or switch. The HomePortal will  
establish the type of port needed during setup.  
1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the  
HomePortal.  
2. Connect the provided Ethernet cable from the LOCAL ETHERNET port on the HomePortal to an open  
port on the hub or switch.  
3. Connect the first computer’s Ethernet adapter to the hub or switch using an Ethernet cable.  
4. Using another Ethernet cable (not provided), connect each additional computer to the hub or switch.  
5. Plug the hub or switch into an electrical outlet.  
6. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.  
The green POWER light on the front of the HomePortal should come on.  
7. Connect the remaining cable from the broadband modem to your broadband service (cable or DSL  
wall jack).  
8. This connection is only required if you plan to use HomePNA to connect other computers to your  
network. Connect the provided telephone cable from the PHONE LINE port on the HomePortal to a  
telephone jack.  
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IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make  
sure that your modem is powered on before proceeding.  
Check your connections  
With your computer completely started, verify the POWER and HOME NETWORK indicator lights on the  
front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The  
BROADBAND LINK indicator light will not turn green until the HomePortal software has been installed and  
an Internet connection has been established.  
Continue from here to Step 3 “Install the HomePortal Software” on page 15.  
Wireless Connection  
Model 100SW only  
Requires a computer with 802.11b wireless adapter installed  
1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the  
HomePortal.  
2. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.  
The green POWER light on the front of the HomePortal should come on.  
3. Connect the remaining cable from the broadband modem to your broadband service (cable or DSL  
wall jack).  
4. Install your wireless adapter according to the manufacturer’s instructions (see note below).  
Note: If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the  
HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal  
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during setup, but you will need to install the driver. See Appendix A for detailed installation  
instructions.  
If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of  
choice to communicate with the HomePortal BEFORE installing the HomePortal software. See  
Appendix B for detailed configuration instructions.  
IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make  
sure that your modem is powered on before proceeding.  
Check your connections  
With your computer completely started and your wireless card properly configured, verify the POWER and  
HOME NETWORK indicator lights on the front of the HomePortal are green. If they are not, see “Diagnosing  
connection problems” on page 22. The BROADBAND LINK indicator light will not turn green until the  
HomePortal software has been installed and an Internet connection has been established.  
Continue to Step 3 “Install the HomePortal Software” on page 15.  
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Step  
3
Install the HomePortal Software  
Before installing the HomePortal software, it is very important that you locate your  
HomePortal key code and disable any conflicting applications such as firewall and file-  
and printer-sharing applications. See Step 1, “Getting Started.”  
Installing the HomePortal Setup Wizard on Windows PCs  
Note: Close all programs before running the HomePortal Setup Wizard.  
Place the HomePortal Setup Wizard CD (see note below) in the CD-ROM drive of your computer and  
follow the onscreen instructions. It may take up to one full minute for the Setup Wizard to start.  
Note: XP users should use the HomePortal Setup Wizard for Windows XP CD.  
Starting the Setup Wizard manually on Windows PCs  
After one minute, if the Setup Wizard does not run automatically, follow these steps:  
1. Double-click the My Computer icon located on the desktop.  
2. Double-click the icon that corresponds to your CD-ROM drive, then double-click Setup.exe.  
3. Follow the onscreen instructions.  
First computer only: After the Setup Wizard completes, the BROADBAND LINK indicator light on the front  
of the HomePortal flashes green as it attempts to establish a connection to your broadband service  
provider. This could take several minutes. The light will turn solid green when the connection is  
established. Your Web browser will automatically launch to complete the installation of the HomePortal  
software.  
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Installing the HomePortal Setup Wizard on Macintosh computers  
IMPORTANT: If your Macintosh does not have a current Web browser, you must install one before  
installing the HomePortal software. To install a browser, drag the folder from the HomePortal Setup Wizard  
CD to your Macintosh hard drive, double-click the browser icon, then follow the onscreen instructions.  
Note: Close all programs before running the HomePortal Setup Wizard.  
1. Place the HomePortal Setup Wizard CD in the CD-ROM drive of your computer.  
2. Double-click on the 2Wire icon. Double-click the 2Wire install icon and click Continue.  
3. Click Install to copy the HomePortal software to a folder called 2Wire HomePortal on the Macintosh  
hard drive. To copy the files to a different folder, click Select Folder... from the pull-down menu and  
select another folder. Click Install and follow the onscreen instructions.  
First computer only: After the Setup Wizard completes, the BROADBAND LINK indicator light on the front  
of the HomePortal flashes green as it attempts to establish a connection to your broadband service  
provider. This could take several minutes. The light will turn solid green when the connection is  
established. Your Web browser will automatically launch to complete the installation of the HomePortal  
software.  
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Step  
4
Add Computers to the Network  
Choose a computer and connection type  
After your first computer is connected to the HomePortal residential gateway and your Internet connection  
has been established, it is time to connect the other computers to the network.  
Use any or all of the following methods to connect additional computers to your network.  
Connection Type  
Go to...  
USB  
page 18  
Requires: A Windows 98, 98 SE, ME, Windows 2000, or Windows XP computer  
with an available USB port.  
Recommended for: Primary computer in the same room as the HomePortal.  
Home phoneline networking (HomePNA)  
page 19  
Requires a computer with a HomePNA port or an external HomePNA adapter  
such as the 2Wire PC Port.  
Network connection via Ethernet hub or switch  
page 12  
page 20  
Requires an Ethernet hub or switch and a computer with an Ethernet port.  
Wireless (Model 100SW only)  
Requires a computer with an 802.11b wireless network adapter installed.*  
* If you use a 2Wire wireless adapter for wireless networking, the HomePortal Setup Wizard software  
automatically configures it to communicate with the HomePortal during setup, but you will need to install  
the driver. See Appendix A for detailed installation instructions.  
If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter to  
communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for  
detailed configuration instructions.  
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USB Connection  
Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP  
computer with an available USB port  
Note: In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows  
XP computer can be directly connected to the HomePortal residential gateway using the USB connection.  
Additional computers may be added to the network using connection options such as Ethernet.  
HomePortal USB connectivity is not available for Macintosh, Windows 95, Windows 95 OSR2, or  
Windows NT.  
1. Connect the provided USB cable from the PC port on the HomePortal to the USB port on your  
computer.  
Before installing your HomePortal software on this computer, you must install a 2Wire Gateway USB  
driver. See page 8 for detailed instructions on installing this driver.  
Repeat Step 3 “Install the HomePortal Software” on page 15.  
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Home Phoneline Networking (HomePNA)  
Connection  
Requires a computer with a HomePNA port or an external HomePNA adapter  
Computers connected with HomePNA access the Internet connection on the HomePortal residential  
gateway and other computers on the network using existing telephone wiring. You will need one adapter  
for each computer that you are connecting through HomePNA. If your computer does not have a  
HomePNA port, you must install a PCI HomePNA adapter or an external HomePNA adapter. Specific  
instructions for installing HomePNA network adapters can be found in the individual adapter package (if  
purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The  
HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter.  
1. Install the HomePNA adapter according to the manufacturer’s instructions.  
After your adapter is successfully installed, repeat Step 3 “Install the HomePortal  
Software” on page 15.  
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Wireless Connection  
Model 100SW only  
Requires a computer with 802.11b wireless adapter installed  
Note: If you use a 2Wire wireless adapter for wireless networking, the HomePortal Setup Wizard software  
automatically configures it to communicate with the HomePortal during setup, but you will need to install  
the driver. See Appendix A for detailed installation instructions.  
If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice  
to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for  
detailed configuration instructions.  
1. Install your wireless adapter according to the manufacturer’s instructions (see note above).  
After your adapter is successfully installed, repeat Step 3 “Install the HomePortal  
Software” on page 15.  
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The HomePortal Indicator Lights  
HomePortal indicator and status lights  
The HomePortal has three indicator lights that can be used to diagnose installation and connection  
problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and HOME  
NETWORK lights.  
Power light Operating state  
OFF  
The HomePortal is not getting power.  
The HomePortal is booting up.  
Power is on.  
Blinking green  
Solid green  
Solid red  
System error. Contact Technical Support.  
Broadband Link light  
Operating state  
OFF  
No broadband signal is present. The HomePortal is not plugged into a power  
outlet, or the HomePortal is not physically connected to your broadband  
service.  
Blinking orange  
Solid red  
The HomePortal is attempting to establish a physical broadband connection.  
The HomePortal has not detected a broadband signal.  
Solid orange  
The HomePortal has established a physical broadband connection but was  
not able to successfully connect to your Internet Service Provider, or has not  
yet been configured.  
Blinking green  
Solid green  
The HomePortal is attempting to establish a connection to your broadband  
service(s).  
The HomePortal is fully connected to your broadband service(s).  
Home Network light  
Operating state  
OFF  
The HomePortal is not plugged into a power outlet, or the HomePortal is not  
connected to any computer or hub by way of HomePNA, USB, Ethernet, or  
wireless.  
ON  
The HomePortal is connected to a computer or hub by way of HomePNA,  
USB, Ethernet, or wireless.  
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Diagnosing connection problems  
This section describes some connection problems you may encounter with your HomePortal home network  
and provides suggestions for solving those problems. If the problem you are having is not covered here or  
in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call your  
Technical Support provider.  
POWER indicator light is not lit  
If the POWER indicator light is not lit, the HomePortal is not getting power:  
1. Check to see if the power cable is plugged into the power outlet or power strip.  
2. If the power cable is plugged into a power strip, make sure the power strip is turned on.  
3. Make sure the power cord is correctly and securely connected into the HomePortal.  
4. Verify that both ends of the power cord are firmly plugged into the brick.  
Note: If the POWER indicator light is red (signifying a system error), or does not light after performing  
the steps above, contact 2Wire Customer Care.  
BROADBAND LINK indicator light is red  
If the BROADBAND LINK indicator light is red, the HomePortal has not established a connection to your  
broadband service provider:  
1. Go to the HomePortal default page (http://homeportal) and click the Info button. Follow the onscreen  
instructions.  
2. Verify that your broadband modem is connected to the HomePortal BROADBAND MODEM port.  
3. Verify that your broadband service is activated.  
4. Verify that your cable modem is connected to a cable outlet.  
HOME NETWORK indicator light is not lit  
If your networked computers are powered on and the HOME NETWORK indicator light is not lit, the  
HomePortal may not have been connected correctly. Double check the connection diagrams for your  
particular connection type against your completed HomePortal setup.  
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Appendix  
A
2Wire Wireless Adapter  
Installation  
2Wire Wireless PC Card  
The Wireless PC Card is a wireless network card that fits into any standard PC Card Type II slot. A  
standard Ethernet card requires a cable connection to a hub or a patch panel. Using the Wireless PC Card,  
you have the same connectivity without the wires. Expanding or redesigning your network is easy, and  
unlike cabled Ethernet, the Wireless PC Card allows you to roam throughout the network while remaining  
connected to the LAN.  
Follow these steps to install the Wireless PC Card:  
Step 1 - Install the Wireless PC Card.  
Step 2 - Install the drivers.  
Step 3 - Reboot your computer so Windows recognizes the adapter.  
The following sections give you detailed instructions for completing each step.  
Note: If you are running Windows XP, drivers are located on the HomePortal Setup Wizard for Windows  
XP CD.  
Installing the Wireless PC Card  
To install the Wireless PC Card, turn off your  
computer and simply insert the card into the PC  
Card slot. If you have a desktop computer, you  
need to use an internal wireless adapter in order  
to insert the Wireless PC Card.  
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Installing Drivers For Windows 98SE  
1. Power on your computer. The Add New  
Hardware Wizard opens. Click Next to  
continue.  
2. When the next window opens, select Search  
for a better driver for your device  
(Recommended), and click Next.  
3. Insert the HomePortal Setup Wizard CD into  
your CD-ROM drive, uncheck Floppy disk  
drives, select the CD-ROM drive checkbox,  
and click Next.  
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4. Windows locates the best driver for your  
device. Click Next to continue.  
5. After the drivers are copied, click Finish.  
6. When the System Setting Change window  
opens, click Yes to reboot your computer and  
complete the installation.  
Installing Drivers For Windows ME  
1. Power on your computer and insert the  
HomePortal Setup Wizard CD into your CD-  
ROM drive.  
2. When the Add New Hardware Wizard  
window opens, select Automatic search for a  
better driver (Recommended), and click  
Next.  
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3. After the driver files are copied, click Finish.  
4. When the System Settings Change window  
opens, click Yes to reboot your computer and  
complete the installation.  
Installing Drivers For Windows 2000  
1. Power on your computer and insert the  
HomePortal Setup Wizard CD into your CD-  
ROM drive.  
2. When the Found New Hardware Wizard  
window opens, click Next to continue.  
3. The next window prompts you to install  
device drivers. Select Search for a suitable  
driver for my device (recommended), and  
click Next.  
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4. When the Locate Driver Files window opens,  
uncheck Floppy disk drives, select the CD-  
ROM drives checkbox, and click Next.  
5. When the Driver Files Search Results window  
opens, click Next.  
6. When the Digital Signature Not Found  
window opens, click Yes to copy the driver  
files.  
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7. Click Finish to complete the installation.  
Installing Drivers For Windows XP  
1. Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your  
CD-ROM drive.  
2. When the Found New Hardware Wizard  
window opens, select Install from a list or  
specific location (Advanced) and click  
Next to continue.  
3. When prompted to choose your search and  
installation options, ensure that the Search  
removable media (floppy, CD-ROM)  
checkbox is selected.  
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4. If the Hardware Installation window opens,  
click Continue Anyway to copy the driver  
files. If the Hardware Installation window  
does not open, continue to step 5.  
5. Click Finish to complete the installation.  
6. To manually configure the Windows XP  
wireless client, refer to Appendix B.  
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2Wire Wireless USB Adapter  
The Wireless USB Adapter is a wireless networking device that is connected to a USB port on your  
computer using a USB cable. Using the Wireless USB Adapter, you can communicate with one or more  
computers that are equipped with wireless adapters. Where a standard Ethernet card requires a cable  
connection to a hub or a patch panel, wireless networking provides the same connectivity without the  
wires. Expanding or redesigning your network is easy, and unlike cabled Ethernet, the Wireless USB  
Adapter allows users to roam throughout the network while remaining connected to the LAN.  
Follow these steps to install the Wireless USB Adapter:  
Step 1 - Install the Wireless USB Adapter.  
Step 2 -Install the drivers.  
Step 3 - Reboot your computer so Windows recognizes the adapter.  
The following sections give you detailed instructions for completing each step.  
Note: If you are running Windows XP, drivers are located on the HomePortal Setup Wizard for Windows  
XP CD.  
Installing the Wireless USB Adapter  
The supplied USB cable has a different type of USB connector on each end.  
Series A connector. The Series A USB connector plugs into the USB port on your computer.  
Series B connector. The Series B USB connector plugs  
into the back of your USB device, such as the port located  
on the back of your USB hub.  
To install the Wireless USB Adapter, simply connect the adapter to an  
available USB port on your computer using the supplied USB cable.  
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Installing Drivers For Windows 98SE  
1. Power on your computer. The Add New  
Hardware Wizard opens. Click Next to  
continue.  
2. When the next window opens, select Search  
for a better driver for your device  
(Recommended), and click Next.  
3. Insert the HomePortal Setup Wizard CD into  
your CD-ROM drive, uncheck Floppy disk  
drives, select the CD-ROM drive checkbox,  
and click Next.  
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4. Windows locates the best driver for your  
device. Click Next to continue.  
5. After the drivers are copied, click Finish.  
6. When the System Setting Change window  
opens, click Yes to reboot your computer and  
complete the installation.  
Installing Drivers For Windows ME  
1. Power on your computer and insert the  
HomePortal Setup Wizard CD into your CD-  
ROM drive.  
2. When the Add New Hardware Wizard  
window opens, select Automatic search for a  
better driver (Recommended), and click  
Next.  
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3. After the driver files are copied, click Finish.  
4. When the System Settings Change window  
opens, click Yes to reboot your computer and  
complete the installation.  
Installing Drivers For Windows 2000  
1. Power on your computer and insert the  
HomePortal Setup Wizard CD into your CD-  
ROM drive.  
2. When the Found New Hardware Wizard  
window opens, click Next to continue.  
3. The next window prompts you to install  
device drivers. Select Search for a suitable  
driver for my device (recommended), and  
click Next.  
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4. When the Locate Driver Files window opens,  
uncheck Floppy disk drives, select the CD-  
ROM drives checkbox, and click Next.  
5. When the Driver Files Search Results window  
opens, click Next.  
6. When the Digital Signature Not Found  
window opens, click Yes to copy the driver  
files.  
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7. Click Finish to complete the installation.  
Installing Drivers For Windows XP  
1. Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your  
CD-ROM drive.  
2. When the Found New Hardware Wizard  
window opens, select Install from a list or  
specific location (Advanced) and click  
Next to continue.  
3. When prompted to choose your search and  
installation options, ensure that the Search  
removable media (floppy, CD-ROM)  
checkbox is selected.  
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4. If the Hardware Installation window opens,  
click Continue Anyway to copy the driver  
files. If the Hardware Installation window  
does not open, continue to step 5.  
5. Click Finish to complete the installation.  
6. To manually configure the Windows XP  
wireless client, refer to Appendix B.  
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Appendix  
B
Third-party Wireless  
Adapter Configuration  
After your 802.11b wireless adapter is installed in your computer, you must configure it to communicate  
with the HomePortal. This section describes how to configure a variety of third-party wireless Ethernet  
(IEEE 802.11b) adapters to operate with the HomePortal:  
Agere ORiNOCO PC Card - Silver or Gold  
Cisco Aironet 340 Series 11Mbps Wireless LAN Adapter  
D-Link Air DWL-650  
Page 38  
Page 40  
Page 42  
Page 44  
Page 45  
Page 45  
Apple AirPort card  
Other wireless Ethernet adapters  
Wireless configuration with Windows XP  
Note: The instructions for Agere, Cisco, and D-Link adapters are for computers running Windows 98.  
The instructions for the Apple card are for computers running MacOS 9.0. Because not all Windows and  
Macintosh versions respond to new hardware in the same way, screens may appear in a different order and  
may have a slightly different appearance than the screens shown in these instructions.  
Locate the serial number and wireless encryption key  
Your HomePortal is configured with unique security parameters that must be configured into your wireless  
adapter.  
On the bottom of your HomePortal you will find two important pieces of information required for  
configuring your adapter: the serial number and the wireless encryption key.  
After you have located the serial number and wireless encryption key, perform the following steps to  
configure your wireless adapter.  
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Agere ORiNOCO PC Card - Silver or Gold  
Consult the documentation provided with your wireless adapter to install the Agere ORiNOCO PC Card -  
Silver or Gold, then follow these steps:  
1. From the Start menu, select Programs >  
ORiNOCO > Client Manager.  
The ORiNOCO Client Manager screen appears.  
2. From the Actions menu, select Add/Edit  
Configuration Profile.  
3. The Add/Edit Configuration Profile screen  
appears.  
4. To create your profile, click Add. The Edit  
Configuration screen appears. Enter a profile  
name in the Profile Name field. The profile  
name identifies your wireless profile, and  
should be no more than 29 characters in length.  
5. From the Network Type pull-down menu, select  
Access Point.  
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6. To identify your network, click Next. The Edit  
Configuration screen appears.  
7. In the Network Name field, enter the word  
“2WIRE” followed by the last three digits of  
your HomePortal serial number, located on the  
bottom of your HomePortal. This is the  
Wireless Network Name. The Wireless  
Network Name is case-sensitive, so it is  
important that you enter the word “2WIRE” in  
capital letters.  
8. Click Next. In the Set Security field, check the  
Enable Data Security checkbox. Verify that the  
Use Hexadecimal (0-9, a-f, A-F) radio button is  
selected.  
9. In the Key field, enter your ten-digit Wireless  
Encryption Key, located on the bottom of your  
HomePortal.  
10. Verify that Key 1 is selected in the Encrypt data  
with pull-down menu (this is the default).  
11. To select a power management option, click  
Next. The following screen appears.  
12. Select the power management option that you  
wish to use (the default is Off), and click Next.  
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13. In the TCP/IP Behavior field, check the Renew  
IP Address when selecting this profile checkbox.  
14. Click Finish. The following screen appears.  
15. Click OK.  
Cisco Aironet  
Consult the documentation provided with your wireless adapter to install the Cisco Aironet adapter, then  
follow these steps:  
1. Double-click the Aironet Client Utility icon on  
your desktop. The Aironet Client Utility screen  
appears.  
2. Click the Profile Manager button. The Profile  
Manager screen appears.  
3. Click Add.  
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4. In the Profile Management field, enter your  
profile name. The profile name identifies your  
wireless profile, and should be no more than 29  
characters in length.  
5. Click Apply. The 340 Series Properties screen  
appears.  
6. Select the System Parameters tab. In the Client  
Name field, enter a client name. The client  
name identifies your PC.  
7. In the SSID1 field, enter the word “2WIRE”  
followed by the last three digits of your  
HomePortal serial number. This is the Wireless  
Network Name. The Wireless Network Name is  
case-sensitive, so it is important that you enter  
the word “2WIRE” in capital letters.  
8. In the Power Save Mode field, verify that the  
CAM (Constantly Awake Mode) radio button is  
selected (this is the default).  
9. In the Network Type field, verify that the Infrastructure radio button is selected (this is the default).  
10. Select the Network Security tab. In the WEP  
field, select the Use Static WEP Keys radio  
button.  
11. In the WEP Key Entry Method field, verify that  
the Hexadecimal (0-9, A-F) radio button is  
selected.  
12. In the WEP Key 1 field, select the Transmit Key  
radio button and enter your ten-digit Wireless  
Encryption Key, located on the bottom of your  
HomePortal.  
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13. Click OK. The Profile Manager screen appears.  
Your profile name should now appear in the  
second line of the Profile Management field,  
indicating that your Cisco adapter is properly  
configured.  
14. Click OK.  
D-Link Air DWL-650  
Consult the documentation provided with your wireless adapter to install the D-Link Air DWL-650, then  
follow these steps:  
1. From the Start menu, select Programs > D-Link  
DWL-650 Control Utility > Configuration Utility.  
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2. The D-Link Air DWL-650 Configuration  
screen appears.  
3. Select the Configuration tab.  
4. In the Mode field, enter Infrastructure.  
5. In the SSID field, enter the word “2WIRE”  
followed by the last three digits of your  
HomePortal serial number. This is the Wireless  
Network Name. The Wireless Network Name is  
case-sensitive, so it is important that you enter  
the word “2WIRE” in capital letters.  
6. In the Tx Rate pull-down menu, verify that  
Fully Automatic is selected (this is the default).  
7. In the PS Mode pull-down menu, verify that  
Disabled is selected (this is the default).  
8. Click Apply Changes.  
9. Select the Encryption tab.  
10. From the Encryption (WEP) pull-down menu,  
select 64 Bit.  
11. In the WEP Key Entry field, select the Manual  
Entry radio button.  
12. In the Key 1 field, enter your ten-digit Wireless  
Encryption Key, located on the bottom of your  
HomePortal.  
13. From the Default Tx Key pull-down, select 1.  
14. Click Apply.  
15. Click OK.  
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Apple AirPort card  
Note: Requires AirPort client software revision 2.0 or greater.  
Consult the documentation provided with your wireless adapter to install the Apple AirPort wireless  
adapter, then follow these steps:  
1. From the Apple pull-down menu, select AirPort  
to open the AirPort dialog box.  
2. In the AirPort Network panel, click the Choose  
Network pull-down menu.  
3. Select your wireless network name. Your  
wireless network name is “2WIRE” followed by  
the last three digits of your HomePortal serial  
number, located on the bottom of your  
HomePortal.  
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4. In the Password field, enter “$” followed by  
your ten-digit Wireless Encryption Key, located  
on the bottom of your HomePortal.  
5. Click OK.  
Other wireless Ethernet adapters  
Note: The following steps are completed using the configuration program provided with your wireless  
adapter. If you have not already done so, install the wireless adapter configuration software before  
continuing.  
1. Set the network type to Infrastructure. Refer to your wireless adapter documentation for instructions on  
editing the adapter’s network profile. Your wireless adapter should be configured to operate with an  
access point or residential gateway. This mode of operation is typically enabled by setting network  
type to Infrastructure.  
2. Set the wireless network name. The wireless network name of your HomePortal is 2WIRE in all capital  
letters, followed by the last three digit of the HomePortal serial number located on the bottom of your  
HomePortal. For example, if the last three digits of your HomePortal serial number are 102, your  
HomePortal network name would be 2WIRE102.  
The wireless network name is sometimes referred to as the Network Name, SSID, ESS ID, or Wireless  
LAN ID.  
3. Enable wireless security. Your HomePortal is pre-configured to take advantage of wireless security.  
Referring to the instructions provided with your wireless adapter, enable wireless security.  
Wireless security is sometimes referred to as WEP (wired equivalent privacy), 64-bit encryption, or 40-  
bit encryption.  
4. Enter the encryption key. Once you have enabled security on your wireless adapter, you need to enter  
the unique security key for your HomePortal. To do this, set the network encryption type to  
hexadecimal, and enter your 10-digit wireless encryption key found on the bottom of your HomePortal.  
5. In general, accept your adapter’s defaults. The default value for the remainder of configurable settings  
for your network adapter should allow your wireless adapter to communicate with the HomePortal.  
Although the HomePortal is set by default to communicate using channel 6, it is not required to change  
your adapter to this setting as most adapters will automatically detect the appropriate channel.  
Wireless configuration with Windows XP  
Note: The following steps are completed using the configuration program provided with Windows XP. If  
you have not already done so, install the wireless adapter configuration software before continuing. Make  
sure that the drivers for your adapter support Windows XP.  
Windows XP is designed to handle wireless configuration in a generic manner, provided that the  
manufacturer’s drivers support Windows XP.  
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1. Right-click the Wireless Network Connection  
icon, located in the systray.  
2. Select View Available Wireless Networks.  
3. The Connect to Wireless Network screen  
appears. In the Available networks field, select  
your wireless access point. The wireless access  
point displays as “2WIRE” in all capital letters,  
followed by the last three digits of the  
HomePortal serial number (located on the  
bottom of your HomePortal).  
4. In the Network key field, enter your ten-digit  
Wireless Encryption Key, located on the bottom  
of your HomePortal.  
5. Click Connect.  
6. A notification message now appears next to the  
Wireless Network Connection icon indicating  
that your wireless adapter is connected to your  
network.  
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Regulatory Information  
Declaration of Conformity  
2Wire  
Trade Name:  
2Wire, Inc.  
Responsible Party:  
1704 Automation Pkwy.  
San Jose, CA 95131  
Address:  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause  
undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules.  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and the receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate  
this equipment.  
Only peripherals (computer input/output devices, terminals, printers, and so forth) that comply with FCC Class B limits may be  
attached to this computer product.  
Operation with noncompliant peripherals is likely to result in interference to radio and television reception.  
All cables used to connect peripherals must be shielded and grounded. Operation with cables, connected to peripherals, that are not  
shielded and grounded may result in interference to radio and television reception.  
CAUTION: To comply with FCC RF exposure requirements, a separation distance of at least 8 inches (20 cm) must be maintained  
between the antenna of this and all persons.  
FCC Part 68  
This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other  
information, the FCC equivalence number (REN) for this equipment. If requested, this information must be provided to the  
telephone company.  
The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the  
telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs  
should not exceed five. To be certain of the number of devices that may be connected to the line, as determined by the total RENs,  
contact the telephone company to determine the maximum REN for the calling area.  
If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary  
discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer  
as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operations of  
the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary  
modifications in order to maintain uninterrupted service.  
If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased.  
Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.  
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License Agreement  
This License Agreement (“Agreement”) is made between 2Wire, Inc. (“2Wire”) and you (“Licensee”).  
This Agreement includes the terms and conditions and contains, among other things, warranty disclaimers, liability limitations and  
use limitations.  
TERMS AND CONDITIONS  
1. Grant of License and Restrictions. Subject to all the terms of this Agreement and payment of all fees for the product, 2Wire, Inc.,  
grants Licensee a non sub licensable, nonexclusive, right to internally use the non-source code form of the software solely as  
embedded in and for installation of the 2Wire HomePortal (the “Product”). Licensee will maintain the copyright notice and any  
other notices that appear on the Product on any such copies and any media. Licensee will not (i) reverse engineer or attempt to  
discover any source code or underlying ideas or algorithms of any Product (except to the extent that applicable law prohibits  
reverse engineering restrictions and then only after written notice to 2Wire); (ii) use any Product, or allow the transfer,  
transmission, export, or re-export of any Product or portion thereof in violation of any export control laws or regulations  
administered by the U.S. Commerce Department, OFAC, or any other government agency; or (iii) copy or modify the software  
contained in the Product. All the limitations and restrictions on Products in this Agreement also apply to documentation. 2Wire  
reserves all rights not expressly granted herein.  
2. Support and Maintenance. For support and maintenance services for the Product during the ninety-day warranty period, please  
call 2Wire Technical Support at the phone number listed on the warranty card.  
3. Termination. This Agreement and all licenses will terminate thirty days (immediately in the case of a breach of Section 1) after  
notice of any breach by Licensee remaining uncured at the end of such notice period. Upon termination, or if a license ceases to be  
effective, Licensee shall immediately cease all use of all affected Products and return or destroy all copies of all affected Products  
and all portions thereof and so certify to 2Wire. Sections 5, 6, and 7 and shall survive termination. Termination is not an exclusive  
remedy and all other remedies will be available whether or not termination occurs. 2Wire has the right to discontinue marketing,  
distribution, or licensing of the Product at any time in its sole discretion.  
4. Indemnification. 2Wire shall hold Licensee harmless from liability to third parties resulting from infringement by the software  
component of a Product of any United States patent or any copyright or misappropriation of any trade secret, provided 2Wire is  
promptly notified of any and all threats, claims, and proceedings related thereto and given reasonable assistance and the  
opportunity to assume sole control over defense and settlement; 2Wire will not be responsible for any settlement it does not  
approve in writing. The foregoing obligations do not apply with respect to the software component of a Product or portions or  
components thereof (i) not supplied by 2Wire; (ii) made in whole or in part in accordance to Licensee specifications; (iii) that are  
modified after delivery by 2Wire; (iv) combined with other products, processes, or materials where the alleged infringement  
relates to such combination; (v) where Licensee continues allegedly infringing activity after being notified thereof or after being  
informed of modifications that would have avoided the alleged infringement; (vi) where Licensee’s use of such Product is not  
strictly in accordance with this Agreement; or (vii) that may cause infringement by the process of caching generally. Licensee will  
indemnify 2Wire from all damages, settlements, attorney’s fees, and expenses related to any claim of infringement or  
misappropriation excluded from 2Wire’s indemnity obligation by the preceding sentence.  
5. Limited Warranty and Disclaimer. 2Wire warrants for a period of ninety (90) days from Licensee’s first acquisition of the  
Product that the Product hardware and media containing the software will be free from material defects and that the software  
component of the Product will materially conform to 2Wire’s then current user documentation for such Product. 2Wire’s sole  
obligation, and Licensee’s sole remedy, with respect to any warranties set forth herein and made within the applicable warranty  
period that shall be for 2Wire, at 2Wire’s sole discretion, to: (i) use reasonable efforts to correct documented failures that 2Wire’s  
diagnosis indicates are caused by a defect in the unaltered, latest version of the Product to cause the Product to materially conform  
to 2Wire’s then-published specifications; (ii) replace the Product with a Product meeting such published Product specifications; or  
(iii) accept return of the Product and refund to Licensee the fees with respect to such Product. The warranties set forth herein shall  
become void: (i) at the expiration of the warranty period; (ii) if the Product has been modified or altered in any way; (iii) if the  
defect is the result of an event after delivery to the Licensee; (iv) if Licensee is in breach of any agreement with 2Wire; (v) if the  
Product has not been installed, operated, repaired or maintained in accordance with any installation, handling, maintenance, or  
operating instructions supplied by 2Wire; (vi) has been subjected to unusual physical or electrical stress, misuse, negligence, or  
accident; or (vii) if the Product is used in ultra-hazardous activities. This warranty covers only problems reported to 2Wire during  
the warranty period in connection with nonconforming Products returned to 2Wire in accordance with 2Wire’s then current  
warranty return procedures. ANY LIABILITY OF 2Wire WITH RESPECT TO A PRODUCT OR THE PERFORMANCE  
THEREOF UNDER ANY WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY WILL BE LIMITED  
EXCLUSIVELY TO PRODUCT REPLACEMENT OR, IF REPLACEMENT IS INADEQUATE AS A REMEDY OR, IN  
2Wire’s OPINION, IMPRACTICAL, TO REFUND OF THE LICENSE FEE. EXCEPT FOR THE FOREGOING, ALL  
PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION,  
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.  
FURTHER, COMPANY DOES NOT WARRANT RESULTS OF USE OR THAT THE PRODUCTS ARE BUG FREE OR THAT  
THEIR USE WILL BE UNINTERRUPTED. Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitations may not apply to you.  
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6. Limitation of Liability. NOTWITHSTANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHERWISE, AND  
EXCEPT FOR BODILY INJURY, THE COMPANY AND ITS LICENSORS SHALL NOT BE LIABLE OR OBLIGATED WITH  
RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT OR UNDER ANY CONTRACT, NEGLIGENCE, STRICT  
LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (i) FOR ANY AMOUNTS IN EXCESS IN THE AGGREGATE  
OF THE FEES PAID TO IT HEREUNDER WITH RESPECT TO THE APPLICABLE PRODUCT DURING OR PRIOR TO  
THE CAUSE OF ACTION; OR (ii) FOR ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY,  
SERVICES OR RIGHTS; (iii) FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES; (iv) FOR INTERRUPTION OF  
USE OR LOSS OR CORRUPTION OF DATA; OR (v) FOR ANY MATTER BEYOND ITS REASONABLE CONTROL. Some  
states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusions may  
not apply to you.  
7. Miscellaneous. This Agreement and the licenses granted hereunder are assignable or transferable by Licensee only in  
conjunction with the sale and transfer of the 2Wire Product within which the software was first delivered. 2Wire may assign this  
Agreement in whole or in part. Any notice, report, approval or consent required or permitted hereunder shall be in writing.  
Licensee hereby represents that Licensee is not an agency, department or other entity of the United States Government. If this  
license is acquired under a U.S. Government contract, use, duplication, or disclosure by the U.S. Government is subject to  
restrictions set forth in FAR subparagraphs 52.227.19 (a) and (d) for civilian agency contracts and DFARS 252.227-7013@(ii) for  
Department of Defense contracts. No failure or delay in exercising any right hereunder will operate as a waiver thereof, nor will  
any partial exercise of any right or power hereunder preclude further exercise. If any provision of this Agreement shall be adjudged  
by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum  
extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement shall be  
deemed to have been made in, and shall be construed pursuant to the laws of, the State of California and the United States without  
regard to conflicts of laws or provisions thereof, and without regard to the United Nations Convention on the International Sale of  
Goods. Any waivers or amendments shall be effective only if made in writing. This Agreement is the complete and exclusive  
statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements and  
communications relating to the subject matter of this Agreement. The prevailing party in any action to enforce this Agreement will  
be entitled to recover its attorney’s fees and costs in connection with such action. Licensee represents that it is not a government  
agency and it is not acquiring the license pursuant to a government contract or with government funds.  
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Limited Hardware Warranty  
2Wire warrants to the original owner that the hardware product delivered in this package will be free from material defects and  
workmanship for one (1) year following the date stated on the receipt evidencing proof of purchase of the product. The warranty  
does not cover the product if it is damaged in the process of being installed.  
THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR  
STATUTORY, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF NONINFRINGEMENT OF INTELLECTUAL  
PROPERTY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING OUT OF  
ANY PROPOSAL, SPECIFICATION, SAMPLE OR OTHERWISE.  
This warranty does not cover replacement of products damaged by abuse, accidental misuse, neglect, alteration, repair, disaster,  
improper installation or improper usage. If the product is found to be otherwise defective, 2Wire, at its option, will replace or  
repair the product at no charge, except as set forth below, provided that you deliver the product along with a return material  
authorization (RMA) number either to the company from whom you purchased it or to 2Wire (North America only) within the  
one-year warranty period, or within 5 days after expiration of the warranty period (to allow for delivery time). If you ship the  
product, you must assume the risk of damage or loss in transit. You must use the original container (or the equivalent) and pay the  
shipping charge. 2Wire may replace or repair the product with either new or remanufactured product or parts, and the returned  
product becomes 2Wire’s property. 2Wire warrants the repaired or replaced product to be free from material defects and  
workmanship for a period of the greater of: (i) ninety (90) days from the date you received the repaired or replaced product, or (ii)  
the period of time remaining on the original one (1) year warranty. This warranty gives you specific legal rights, and you may have  
other rights that vary from state to state. All parts or components contained in this product are covered by 2Wire’s limited warranty  
for this product.  
Returning a Defective Product (RMA)  
Before returning any product, contact 2Wire Customer Support and obtain an RMA number by calling:  
US & Canada only:  
1-800-877-5718 for filter and adapter products  
1-877-347-8680 for residential gateway products or,  
Return the product to the place of purchase. If 2Wire Customer Support determines that the product may be defective, they will  
issue you an RMA number to place on the outer package of the product. 2Wire cannot accept any product without an RMA number  
on the package.  
Limitation of Liability and Remedies  
2Wire SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES, INCLUDING, WITHOUT  
LIMITation, CONSEQUENTIAL, INCIDENTAL AND SPECIAL DAMAGES ARISING FROM THE USE OF OR INABILITY  
TO USE THIS PRODUCT, NEGLIGENCE, TORT, AND/OR BREACH OF WARRANTY, IRRESPECTIVE OF WHETHER  
2Wire HAS ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT NOT LIMITED TO  
LOSS OF USE, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, BUSINESS INTERRUPTIONS, AND LOSS  
OF PROFITS. NOTWITHSTANDING THE FOREGOING, 2Wire's TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS  
AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL  
LIABILITIES WERE AN ESSENTIAL ELEMENT IN SETTING THE PRODUCT PRICE. 2Wire NEITHER ASSUMES NOR  
AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions  
may not apply to you.  
Critical Control Applications  
2Wire specifically disclaims liability for use of the hardware product in critical control applications (including, for example only,  
safety or health care control systems, nuclear energy control systems, or air or ground traffic control systems) by user, and such use  
is entirely at user’s risk. User agrees to defend, indemnify, and hold 2Wire harmless from and against any and all claims arising out  
of use of the hardware product in such applications.  
Software  
Software provided with this product is not covered under the hardware warranty described above. See the applicable software  
license agreement that ships with your product for details on any software warranty. By your use of the software included with the  
product, you are hereby agreeing to the terms and conditions of the License Agreement.  
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5100-000140-000 Rev B  
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