Australia
New Zealand
Oricom International Pty Ltd
Atlas Gentech (NZ) Limited
Private Bag 14927
Panmure, Auckland
Locked Bag 658
South Windsor, NSW, 2756
Touch Digital
Cordless
Phone with
Answering
System
Customer Support
Email: support@oricom.com.au
Phone: 1300 889 785
Customer Support
Email: support@atlasgentech.co.nz
Phone: 0900 50 025 (Toll Call)
Fax: (09) 574 2722
Fax: (02) 4574 8898
User
Guide
Touch TA2000 Series
PACK CONTENTS
ENVIRONMENT AND SAFETY
Depending on the model you have purchased the pack should contain the following items:
• Avoid exposure of this telephone to moisture or liquid.
• To prevent electric shock, do not open the handset or such as answering machines, TV and radio sets, clock
base cabinet. radios and computers if placed too close. It is recommended
• Avoid metallic contact (e.g. metal clips, keys) between that you position the base unit at least one metre from
the battery contacts and charging conductors. such appliances.
• Do not use the handset in an explosive hazard area such • This telephone complies with applicable safety
as where there is gas leaking. requirements for exposure to radio waves (EMR). The mean
• Do not use your telephone during an electrical power of this telephone does not exceed 20mW limit
storm/thunderstorm as it is possible to get an electric at which point testing is required.
shock. Refer to information contained in the White • The earpiece of the handset may attract small metal
• Your phone can interfere with electrical equipment
TA2000-1
TA2000-2
TA2000-3
Base units
1
1
0
1
1
1
1
2
1
2
1
1
1
3
2
3
1
1
Cordless handsets
Charging cradles
Power adaptors
pages directory.
objects such as staples and pins. Care should be taken
• As there is a slight chance that the telephone could when placing the handset near these items.
be damaged by an electrical storm it is recommended • This telephone is not designed for making emergency
that you unplug the phone from the mains supply and telephone calls when the mains power fails. Always have a
Phone line cords
Modular Australian adaptor plug
telephone socket during an electrical storm.
• Follow the local regulations regarding the disposal of your calls to emergency services if the mains power fails.
packing materials, exhausted batteries and used phone. • Privacy of communications may not be ensured when
corded phone available to be able to make and receive
Handset rechargeable AAA
Ni-MH Batteries (1.2V 750mAh)
3
1
1
6
1
1
9
1
1
Wherever possible, recycle these materials.
using this telephone.
This user guide
Warranty card
• We advise that this phone should not be used near intensive
care medical equipment or by persons with pacemakers.
• Clean with a dry, soft, lint-free cloth. Never use
cleaning agents, particularly aggressive solvents.
• Because the phone works by sending radio signals
between base station and handset, wearers of hearing
aids may experience interference in the form of a humming noise.
If any of these items are missing, please contact the retailer where you purchased the product from. You may expand your
Oricom Touch TA2000 by adding more handsets (T1050). These may be purchased separately from the retailer where you pur-
chased the product from or direct from Oricom (Australia only). The TA2000 can accommodate a total of 4 cordless handsets.
touch
QUICK SET UP
DO YOU HAVE BROADBAND?
Make sure your base is:
Attaching the belt clip
If you do you must connect a in-line filter (not supplied)
between the telephone socket and your Touch phone base
to ensure that your broadband and Touch phone work
properly. See below.
• Located within reach of a mains power socket and With the back of the handset facing you, align the belt clip
telephone socket. with the two slots on the side of the handset and push
• At least 1 metre away from other electrical appliances, to securely into place.
avoid interference.
• Not located in humid or damp conditions, e.g. in a Your Oricom Touch TAM phone is now ready for use.
bathroom.
1 Connect the base power lead and the telephone line cord ATTENTION
to the back of the base. Plug the power adaptor into the Congratulations on your purchase of the Oricom Touch
IMPORTANT NOTE: Ensure all phone sockets in use have
their own in-line filter.
Touch Phone
mains wall socket.
2 For multi-handset packs only: Plug the charger power panel is much more sensitive than a normal phone keypad
adaptor into the mains power socket. and provides very fast and responsive keying - however
Phone with its high tech touch sensitive keypad. The touch
3 On each handset: Slide the battery cover off and insert like most new technology it takes a little getting used to.
the batteries supplied following the markings shown
inside the battery compartment, then slide the cover To get the best use out of your Touch Phone
Telephone socket
back on until it clicks into place.
• Pick it up from the rear and cradle it in your hand.
4 Place the handsets in the base/charger handset cradle • During use, avoid touching the keypad area unnecessarily
and charge for 15 hours before use.
5 Plug the telephone line cord into the wall socket.
to prevent accidental triggering of the keypad.
• The keypad will automatically disable when you hold
the receiver to your ear. The idea being, to reduce the risk
of accidental keypad presses while the phone is held
against the side of your face.
In-line filter
(not supplied)
me
USING YOUR TOUCH PHONE
YOUR HANDSET DISPLAY
Earpiece/Receiver
Symbol
Explanation
Display
Remains steady - the handset is in range with the base.
Display with icons and blue backlight.
Headset jack (2.5mm)
Disappears and OUT OF RANGE is displayed when the handset is out of range of
the base.
Up/Down
Press during a call to increase/decrease
earpiece volume. During standby use to
scroll Up or Down through the menu
options and through phonebook and
Calls log entries.
End
Press to end calls. Press to exit the menu
and return to standby mode.
Keypad is locked. You cannot make calls, only receive them.
Automatic keypad lock - which is activated when the handset is placed against the side
of the face.
Talk
Phonebook
Use to access the phonebook.
Press to make and receive calls.
Displayed when the handset ringer is set to OFF.
Alarm is set.
Redial/Pause
Use to redial any of the last 20 numbers
called. Press to enter a pause in a number.
#/Conf
Small letter entry activated.
When entering text use to toggle between
lower and upper case. Press to start a
conference call.
An envelope indicates you have voice messages from your Network provider’s voicemail service.
(You will need to subscribe to your Network provider’s service.)
Alphanumeric keypad
Use to enter digits and characters.
Always displayed, shows the battery status.
Battery is fully charged.
Menu/Mute
*
When entering text, press
repeatedly to enter punctuation.
Press to access the menu or confirm a
menu setting. During a call, press to
mute the microphone.
Battery is low and needs charging. LOW BATTERY will also be displayed.
Recall/Cancel
For use with certain network services,
including Call Waiting. Press to delete an
incorrect character/digit. Press to return
to previous menu.
Scrolling bars
Battery charging.
INT
Use to call another registered
handset.
only
CONTENTS
YOUR TOUCH BASE & ANSWERING MACHINE
Message counter
Displays the total number
of new messages stored on
the answering machine.
Time
M2
Answer mode
USING YOUR PHONE
1
1
Edit a phonebook entry
3
3
4
Set the time
8
8
8
Press to check the time setting.
Use when changing the time
setting.
Press to select mailbox 2.
Press to switch the answering
machine on/off. Press to exit
answering machine set up menu.
Touch Activated Keypad
Delete a phonebook entry
Delete all phonebook entries
Setting Caller ID Display Format
Set the alarm
M3
To return to standby mode
at any time
Press to select mailbox 3.
1
1
1
Play/M1
Press to play message
Press to select mailbox 1.
USING THE
ANSWERING MACHINE
MENUS AND SETTINGS
Navigating the menus
Display settings
5
5
5
5
5
5
5
5
5
6
6
6
7
7
8
Make a call
+
9
9
Use to increase the
loudspeaker volume. Use
to scroll through menu
settings. Use to alter the
value of settings.
Preparatory dialling
Switching the answer
machine on/off
Switch to handsfree/
speakerphone during a call
-
Use to decrease the
loudspeaker volume. Use to
scroll through menu settings.
Use to alter the value
of settings.
1
1
1
1
2
2
2
2
2
3
3
3
Display language
Display contrast
Answering machine day
and time
10
10
10
10
10
11
Adjust the call volume
End a call
Set the day and time
Check the day and time
Volume Control
Next message
Press to play next message.
Backlight time
Receive a call
Handset settings
Handset ringtone
Handset ringer volume
Key tones
Handset connection port
Redial a number
Mute ON/OFF
OGM
Press to check the outgoing
message. Use to record a
new outgoing message.
Ok/menu
Press to open the menu.
Use to confirm settings and
return to standby.
Call Screening
Mailboxes
Use to confirm a selection.
Playing messages from
a mailbox
Call waiting
Recall time
11
Page
Press to locate/page
a handset.
Note
Page a handset
Phonebook
Smart key lock On/Off
Manual key lock On/Off
Auto Answer On/Off
Clock settings
Delete all messages from
a selected mailbox
To respond to keypresses
the keypad backlight must
be on, indicating the keypad
is active, touch any key to
wake up the keypad if it is
not active.
11
12
12
LED
Store a phonebook entry
Dial a phonebook entry
Record a memo
Previous message
Press to play previous
Del
Indicates when the line is in use
when the handset is charging and
Press to delete recorded
and outgoing messages.
Message memory full
touch
message.
when there is an incoming call.
1
USING YOUR PHONE
Touch Activated Keypad
To return to standby mode at any time, press
Outgoing message (OGM)
12
Store a number to the
phonebook
Cleaning your Oricom Touch Phone 24
NOTES FOR OPERATION IN
17
18
18
Unlike other phones your Touch phone has a ‘touch Make a call
activated keypad’. The touch activated keypad will Press
automatically disable when you hold the handset receiver
to your ear. The idea being, to reduce the risk of accidental Preparatory dialling
keypad presses while the phone is held against the Enter the number first, then press
side of your face. Likewise, the keypad also disables cancel.
automatically 5 seconds after the last key is pressed. To Press
‘wake’ the keypad enabling you to dial further digits, e.g. if
you are using telephone banking or want to access the Switch to handsfree/speakerphone during a call
menu, just touch any of the numbers to reactivate the Press
keypad. When the keypad illuminates dial normally. It back to the handset.
is very easy to tell when the keypad is disabled, as
the keypad backlight will not be on. Additionally if you Adjust the call volume
want to manually disable the keypad when carrying During a call, press
the handset to prevent accidental key operations, just the volume.
Record your own ‘Answer and
Record’ outgoing message
, wait for the dial tone and dial the number.
12
13
13
13
13
14
14
Delete an entry/all entries
NEW ZEALAND
REN (RN for New Zealand)
Caller ID
25
25
25
26
27
Play/check your OGM
Delete your OGM
Voice Message/Message Waiting
to dial or
to
How to clear the
icon manually 18
Answering machine menu options
Announce Only
WARRANTY
MULTI-HANDSET USE
Register a new handset
Select a base to use
De-register a handset
Make internal call
19
19
19
19
20
20
20
to delete digits.
Customer support
Ring delay
. SPKR will be displayed. Press
again to go
Time Saver Mode
REMOTE ACCESS
15
15
15
15
Transfer an external call
3-Way conference call
Security PIN code
or
to increase/decrease
Change the security PIN code
Phone in to hear your messages
press
followed by the
key. The manual keylock
SIMPLE SOLUTIONS
Troubleshooting
21
21
22
feature cannot be activated during a call. A key icon will End a call
appear in the top left of the display to show the keys are Press
Remote operation command table 16
or place the handset on the base/charger.
locked, pressing
followed by the
will unlock the
NETWORK SERVICES
Caller ID
17
17
17
17
Electrostatic Discharge
keys again for use.
Receive a call
When the phone rings, lift the handset from the
base/charger and press
GENERAL INFORMATION
Safety
23
23
23
.
Call log
View/dial/edit from the call log
Batteries
me
3
2
Phonebook
Dial a phonebook entry
If auto-answer is on and the handset is in the base:
you of another incoming call. If you wish to answer this call:
Store up to 60 phonebook entries. Names up to 16 1 Press
.
Lift the handset to answer the call. You do not need to 1 When the handset receives a second call, the number of
characters, numbers up to 24 digits.
2 Scroll
or
to display the entry you want. Or,
press
.
the caller appears on the display. It will display for 60
seconds or until you press a key on the phone. Press
search alphabetically, by pressing the alphanumeric button
showing the first letter of the name you want the relevant
number of times.
Store a phonebook entry
Headset connection port
listen for dial tone then Press
call on hold and talk with the second caller.
2 To toggle between calls press listen to dial tone then
press
to put the current
1 Press
then
twice.
The headset has a connection port suitable for 2.5mm
stereo jack, on the right-hand side with which to connect a
headset (headset not supplied). There is no guarantee the
headset will function properly.
2 Enter a name using the keypad and press
3 Enter a number using the keypad and press
confirm.
.
3 Press
to dial.
to
.
Edit a phonebook entry
Caller information of this second call will be stored in the call log.
To enter characters, press the key showing the required 1 Press
letter repeatedly until the letter you want is displayed. Wait 2 Scroll
for the cursor to move to the right if the next letter is on the search alphabetically.
same key and press the key to confirm. 3 Press , then
.
Redial a number
or
to display the entry you want. Or,
If you have subscribed to your telephone network operators
Call Waiting Caller ID service (Australia only), your phone
will display the number of the second incoming call for
around 60 seconds while you are talking on the phone.
Press
Press
, then
, then press
. Or
or
to scroll to any of
to dial.
or
, or press
to display
the last 20 dialled numbers and press
EDIT RECORD and press
.
Press
Press
Press
Press
repeatedly to display * # ? ! $ & % / \ | ~
repeatedly to display 0 ‘ “ [ ] < > { }
to delete characters/digits.
4 Edit the name using the keypad and press
to
to
Mute ON/OFF
(New Zealand only)
1 To put your current call on hold and talk to the second
confirm.
Mute your voice so the caller cannot hear you. During a call:
Press
5 Edit the number using the keypad and press
confirm.
Press
to switch mute ON/OFF. MUTE will be shown
caller press the
key.
on the display.
2 To toggle between calls press the
key.
to delete incorrect characters/digits.
to switch from lower to upper case,
will be
shown if a smaller letter is entered.
Call waiting
(Australia only)
To use Call Waiting you must subscribe to the relevant
service from your network provider.
Page a handset
Delete a phonebook entry
Press repeatedly to display SPACE 1 _ - + = . , ; :
Press
on the base. Handset(s) will ring.
1 Press
2 Scroll
.
To stop the paging ring, press
key on the handset.
again or press any
or
to display the entry you want. Or,
To enter a pause in a number, press
.
search alphabetically.
During a call, you will hear two loud beeps periodically to notify
only
5
4
MENUS AND SETTINGS
3 Press
, then
or
, or press
.
to display
Navigating the menus
You can use the menus to change the settings on your 1 Press
Touch phone.
• To open the main menu, press
Backlight time
DELETE RECORD and press
, then scroll
or
, or press
to select
4 Press
again to confirm.
PHONE SETUP and press
.
.
2 Scroll
or
, or press
to select BACKLIGHT TIME
Delete all phonebook entries
• Press
or
to scroll through the menus.
and press
3 Scroll
.
1 Press
2 Scroll
and press
3 Press
then
or
.
.
• To return to standby mode at any time, press
.
or
to select the time you want the
backlight to stay on after the last button press, then
, or press
to display DELETE ALL
• To return to the previous screen, press
• To confirm a menu selection, press
hear a confirmation beep.
.
and you will press to confirm.
again to confirm.
Handset settings
Handset ringtone
1 Press , then scroll
Display Settings
Display language
or
, or press
to RING
1 Press
, then scroll
or
, or press to select SETTING and press
.
LANGUAGE and press
to select from ENGLISH, FRENCH, and press
SPANISH, PORTUGUESE, DUTCH, GERMAN, ITALIAN, 3 Scroll
.
2 Scroll
or
or
, or press
to select RINGER TONE
2 Scroll
or
.
to select EXTERNAL CALL or INTERNAL
SWEDISH, FINNISH, DANISH or NORWEGIAN and CALL ringtone volume then press
.
press
to confirm.
4 Scroll
or
to select from 10 polyphonic ringtones
to confirm.
and 4 standard ringtones, then press
Display contrast
1Press
, then scroll
or
.
, or press
to select Handset ringer volume
1 Press , then scroll
PHONE SETUP and press
or
.
, or press
to select
2Scroll
or
, or press
to confirm.
to select SET CONTRAST RING SETTING and press
and press
touch
6
7
Smart key lock On/Off
Manual key lock On/Off
Use the manual key lock to lock the keypad and prevent 1 Press
accidental dialling at any time.
1 In standby mode, press
Handset Name
, then scroll
2 Scroll
press
3 Scroll
or
or
to select RINGER VOLUME and
Smart key lock prevents accidental activation of keys
during a call. When set to ON, when you have dialled the
number and you hold the receiver to your ear the keypad
automatically locks. When you move your ear away from
the keypad the keylock deactivates again. We recommend
that smart keylock is left switched on to prevent accidental
dialling when using the handset.
or
, or press
to
.
PHONE SETUP and press
.
to select EXTERNAL CALL or
then immediately press
.
2 Scroll
or
, or press
to HANDSET NAME
INTERNAL CALL ringtone volume then press
.
The
symbol is displayed while the key lock is ON. and press
.
4 Scroll
press
or
to select the required volume and
Press the
and
to turn off the keypad lock.
3 Enter a name using the keypad and press
confirm.
to
to confirm.
When the keypad is locked you will still be able to answer
incoming calls. Once the call has ended the keypad will
remain locked. Only the
is on. When the keylock icon is on, calls may still be made to
the official emergency number programmed in to your phone,
key in the emergency number and press
Repeat steps above to turn off the keypad lock.
Key tones
1 Press
Reset to Default Settings
All the settings you have made will be restored to the
default settings if you reset.
1 Press
, then scroll
or
, or press
to
, then scroll
or
, or press
to
key functions when the key lock
select PHONE SETUP and press
.
select PHONE SETUP and press
.
2 Scroll
or
, or press
.
to select ON or OFF and press
to select SMART KEY
2 Scroll
and press
3 Scroll
or
.
or
, or press
to select KEY TONE
1 Press
, then scroll
or
, or press
to SET
LOCK and press
3 Scroll
confirm.
directly.
DEFAULT and press
.
or
to
to select from 4 key tones to silent
to confirm.
2 Scroll
or
to select YES and press
to confirm.
key tone and press
Auto Answer On/Off
When set to ON, incoming calls can be answered by lifting
Recall time
the handset out of the cradle (without pressing
).
Only change this setting if your call waiting function does
not work. Select 100ms for use in Australia and 600ms for
use in New Zealand.
1 Press
, then scroll
or
.
, or press
to select
PHONE SETUP and press
2 Scroll
press
or
or
, or press
to AUTO ANSWER and
1 Press
, then scroll
or
, or press
.
to select RECALL TIME
to
.
select PHONE SETUP and press
2 Scroll
and press
3 Scroll
and press
3 Scroll
confirm.
to select ON or OFF and press
to
or
, or press
.
or
to select the recall time you require
to confirm.
me
8
9
USING THE ANSWERING MACHINE
Clock Settings
Set the time
Set the alarm
Your Touch answering machine is switched on and ready to 3 When the setting you require is announced and
use within a few seconds of connecting to the mains displayed, wait for the answering machine to return to
power. It has 3 mailboxes with up to 13 minutes recording standby mode.
The
icon is displayed when the alarm is set.
, then scroll or , or press to select
1 Press
, then scroll
or
, or press
to 1 Press
select set TIME and press
.
SET TIME and press
.
time (shared between the mailboxes) and can store up to a
maximum of 50 messages.
2 Scroll
or
, or press
.
to select CLOCK 2 Scroll
or
, or press
to select ALARM and
If no buttons are pressed for 10 seconds the answer machine
will automatically return to standby mode. When in standby
SETTING and press
3 Enter the time using the keypad, press
AM/PM (for 12 hour clock) and press
press
.
to toggle 3 Scroll
or
to select ON or OFF and press
.
If you do not wish to use the mailbox feature, and just mode, the answer machine’s digital display will show the
use the Touch like a simple answer machine with all total number of new messages stored.
the messages recorded in one place, you do not need
to confirm.
4 Enter the alarm time and press
For 12-hour-format, press
to confirm.
to toggle AM/PM.
Setting Caller ID Display Format
to do anything, and all messages will be recorded When switched on your Touch answering machine will
1 Press
, then scroll
or
.
, or press
to
in Mailbox one.
answer calls after a specific number of rings (ring delay)
and play callers the selected outgoing message (OGM). If
select SET TIME and press
2 Scroll
or
, or press
.
to select DISPLAY
When using your Touch answering machine you will hear you have selected the ‘Answer and Record’ OGM, callers
helpful voice prompts to guide you through the operations. can then leave a message for you in your mailbox which
When the answer machine keypad is idle, the backlight will you can listen to at a convenient time.
be off, and you must touch the keypad to wake it up before
FORMAT and press
3 Scroll
press
or
to select 12/24 hour format and
.
4 Scroll
or
to select DD/MM (day/month) or
it will respond to key presses.
Messages can be up to 60 seconds long. The minimum
message length is 1 second. With the answering machine
switched on you can still make and receive calls as normal
to until the answering machine takes a call.
MM/DD (month/day) format and press
to confirm.
Switching the answer machine on/off
1 With the answer machine keypad active, press
display and hear the current setting.
2 Press
to switch between answering machine on and Answering machine menu structure
off. The message counter displays ON or OF accordingly Ao - Set answer mode
- Ring delay
H - Set time
and you will hear either “Answer machine is Off” or
“Answer machine is On”.
C - Remote access code
E - record OGM1/ OGM2 / Memo in mailbox.
only
10
11
Answering machine day and time
4 Press
to select the correct hour and press
to
answers a call. It allows you to hear the caller before you mode, press
,
or
to select the mailbox you want.
Once the day and time has been set, your answering confirm. The current time format is displayed and
machine will automatically record and announce the day announced. The answering machine messages can be time
pick up the call.
2 Any messages from the selected mailbox will begin to
play back. The day and time the message was received will
be announced and the message counter will show the
number of the playing message. If the mailbox has new
messages, these will be played and if you are using
mailboxes 2 and 3 then these will also be checked for new
mesages. If the mailbox only has old messages these will
be played, followed by a check if the other mailboxes have
any new messages.
To adjust the call screening volume,
Press the answer machine keypad to activate the keypad
and time each message was received. The time and date stamped in 12 or 24 hour format. Press
on the handset is set independently from the answer the messages will be time stamped using the 12 or 24 hour
machine time and date, so they must be set separately. If clock and press to confirm. For 24 hour mode the
to select if
then, press
to adjust the volume level (0 to 7).
you have caller display, the handset time and date will be display will show --, for 12 hour clock the display will show
At 0 the playback volume is OFF. You will not be able to
hear the caller. At level 7 the volume is at its highest and
you will hear the caller.
set automatically, but the answer machine must still be set. A/P (am/pm).
The default time and day is 12.00am Monday. The days will 5 Press
to select the first digit, press
to confirm.
to confirm.
display as follows: 01: Monday, 02: Tuesday through to Press
to select the second digit, press
07: Sunday. With the 24 hour clock selected, midnight The new time setting is displayed and announced.
3 During message playback:
There are 8 volume levels to select from (0 to 7).
Note for normal message playback etc you will need to
increase volume to the desired level.
will display as 00 and 11pm will display as “23”. With 6 Press
to confirm and return to standby.
the 12 hour clock selected, A is displayed for AM. P is
Press
Press
to decrease/increase the volume.
to play the next message.
displayed for PM. When setting the time, the information Check the day and time
Mailboxes
If a new message is playing press
to repeat current
must be entered using the 24 hour clock.
1 With the answer machine keypad active, press
to
Your Touch answering machine can separate messages into
3 mailboxes. Memos can also be recorded in the mailboxes.
The default mailbox is mailbox 1. If no mailbox is specified by
the caller, messages will automatically be stored in mailbox 1.
If you do not wish to use the mailbox feature, and just use
the Touch like a simple answer machine with all
messages recorded in one place, you do not need to do
anything, and all messages will be recorded in Mailbox one.
message. If an old message is playing press to play the
previous message.
announce the current day and time setting.
Set the day and time
Press
4 Press
to delete the currently playing message.
to exit and return to standby.
1 With the answer machine keypad active, press
enter the menu.
to Volume Control
There are 8 volume levels to select from (0 off to 7 highest).
2 Press
. You will hear “Current time is” followed by The default volume setting is level 02.
Delete all messages from a selected mailbox
You can only delete ‘old’ messages, messages you have listened to.
the current time setting.
1 With the answer machine keypad active, press
to
3 “Set day” is then announced, followed by the current day. adjust the volume level.
Press to select the correct day and press to
confirm. The digits for the current hour setting are Call Screening
displayed and announced. The answering machine’s speaker turns on when it
1 With the answer machine keypad active, press
2 Press or to select and confirm the mailbox
you want to delete messages from. “All old messages in
.
,
Playing messages from a mailbox
1 With the answer machine keypad active, in standby
touch
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13
mailbox 1/2/3 are deleted” is announced and the phone will Outgoing message (OGM)
will show 00, or the number of new messages, if it is set in 1r or 2r, depending on which OGM is selected.
Announce only mode, the display will show oo (If the Press to decrease/increase the volume.
to stop playback and return to standby.
Delete your OGM
1 With the answer machine keypad active, in standby
mode, press . The OGM will begin to playback.
2 During playback, press to delete the OGM and return
return to standby.
Your Touch answering machine comes with a pre-set
‘Answer and Record’ outgoing message (OGM) which is
played to your callers when your answering machine takes
answer machine is off the display is blank).
2 Press
Record a memo
You can record a memo in a selected mailbox. It can then be a call. The pre-set message is, “I am not available to take
played back, with any other messages, by the mailbox user. your call at the moment so please leave your message after
1 With the answer machine keypad active, in standby the tone.”. You can also record your own personalised
If you are using the mailbox feature
If you are using this feature when recording a message, you
should remind callers to select a mailbox, by dialling *1, *2
or *3 before leaving their message, to ensure it is saved in
the correct mailbox.
mode, press
2 Press
want to store the memo.
.
OGM. This will replace the pre-set OGM. If your answer
to select the mailbox where you machine has the Answer and record OGM set, the display
will show 00 or the number of new messages, if it is set in
to standby. The default OGM will be played and reinstated.
The default (pre-set) OGM cannot be deleted.
,
or
The minimum recording time is 1 second.
3 After the beep, speak your memo message clearly, at the base. Announce only mode, the display will show 00 (If the
1 With the answer machine keypad active, in standby
Answering machine menu options
Announce Only
4 Press
to stop recording “End of recording” is answer machine is off the display is blank).
mode, press , then press
.
announced and the phone will return to standby.
While recording, the recording time will be shown in
seconds on the message counter. Recording will stop
automatically if the memory is full.
2 After the beep, speak your outgoing message clearly,
close to the base.
If you delete your own OGM, the pre-recorded OGM will be
re-instated.
If you set Announce Only to ‘On’, when the answering
machine takes a call, the caller will be played the Announce
Only outgoing message and will not be able to leave
you a message. When set to Announce only, the message
counter will display oo.
3 Press to stop recording. “End of recording” is announced
and your message will be played back to you for checking.
While recording, the message counter displays the
recording time in seconds. If the message memory becomes
full during recording, you will hear the announcement
“memory full”.
There is also a pre-set ‘Announce Only’ OGM which does
not invite your caller to leave a message. The pre-set
message is “I am not available now, and you cannot leave
a message, so please call later”. The Announce Only OGM
will also be played to your caller if the message memory
becomes full. To use the Announce Only OGM, see page 13.
Message memory full
1 With the answer machine keypad active, press
enter the menu.
to
When the message memory is full, you will hear the
announcement “memory full” and the Announce Only
message (OGM2) will be played to callers. You will need to
delete some messages before new messages/memos can
be recorded, see page 18.
2 Ao is displayed, press
to select. The current
setting is displayed.
Play/check your OGM
1 With the answer machine keypad active, in standby
Record your own ‘Answer and Record’ outgoing message
Your OGM can be up to 60 seconds long. If you record a
new OGM, it will replace the current OGM. If your answer
machine has the Answer and record OGM set, the display
3 Press
to select either ON for ‘Answer Only On’
(no message can be recorded) or OF for ‘Answer Only Off’
mode, press
. The OGM will be played.
(allowing messages to be recorded).
While the OGM is playing, the message counter will display
4 Press
to confirm and return to standby.
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REMOTE ACCESS
Ring delay
You can ring your Touch phone from any external press
Touchtone™ phone or mobile phone and enter a 4-digit 6 Press
remote access PIN code to switch your answering machine code will be announced.
on and off / or listen to your messages remotely.
to set the value for the other 2 digits.
to confirm and return to standby. The new
The ring delay is the number of rings after which your
answering machine will take an incoming call. You can
select from 2, 4, 6, 8 rings or Time Saver mode. The default
setting is 6 rings.
Phone in to hear your messages
If you left your answering machine switched on:
Security PIN code
Time Saver Mode (TS)
A 4-digit security PIN is required for remote operation. The 1 With the answer machine keypad active, call your Touch
default (pre-set) PIN code is 0000. For security, you can phone.
Time Saver( TS) can save you the cost of a call when you ring
in to listen to your messages from another phone (see
Remote Access, page 15). If your answering machine
answers after 2 rings then you have new messages. If it
answers after 6 rings, then there are no new messages. This
means that you can hang-up after 2 rings knowing you have
no new messages and save yourself the cost of the call.
change this code to your own preferred combination.
2 Your phone will answer after the set ring delay and begin
to play the selected OGM.
Change the Security PIN
3 While the OGM is playing, press #, the OGM will stop
1 With the answer machine keypad active, press
enter the menu.
to playing.
4 Enter your 4-digit remote access PIN (default code 0000).
2 Press
to display C and press
to select. The first You are not prompted for this code.
1 With the answer machine keypad active, press
enter the menu.
to
2 digits (00XX to 99XX) of the current code are displayed and 5 You will then hear the remote access control help menu.
you will hear the announcement 'The current remote access 6 To listen to your messages, press 1, 2 or 3 to select and
2 Press
to display rd and press
to select. The
code is XXXX, set first two digits of remote access code.'
3 Press to set the value for the first digit and press
to confirm. The first digit is displayed and announced.
play messages from mailbox 1, 2 or 3.
7 Your messages will begin to play back. You can control
playback by pressing any of the buttons shown in the
current ring delay number or TS (for toll saver) is displayed
and “Set to X rings” or “Set to time saver” is announced
according to the current setting.
3 Press
4 Press
4 Press
press
to set the value for the second digit and remote operation command table.
to confirm. The second digit is displayed and If no button is pressed for 10 seconds, your machine will
to select either TS, 2, 4, 6 or 8 rings.
to confirm and return to standby.
announced.
hang up.
5 The message counter will display the last 2 digits of the
current code and you will hear the announcement "Set
last two digits of remote access code". In the same way,
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17
NETWORK SERVICES
Remote operation command table
Function
IMPORTANT
one new call from the same number, REPT (repeat) will
Button
press 1
press 2
press 3
press 5
press 6
press 7
TO USE ANY OF THE FEATURES DESCRIBED IN
THIS SECTION YOU MUST FIRST SUBSCRIBE TO THE
RELEVANT SERVICE VIA YOUR NETWORK PROVIDER.
be displayed.
Play messages from mailbox 1
Play messages from mailbox 2
Play messages from mailbox 3
Stop playback
View/dial/edit from the call log
1 During standby mode, press
or
to open the call
Caller ID
log. The number of new calls and the total (ALL) number of
calls logged entries will be displayed.
When you receive an incoming call, the caller's number is
displayed so you can see who is calling before you answer.
If the caller's number is stored in the phonebook and an
exact number match is found, the caller's name will be
displayed instead.
2 Press
3 With an entry displayed:
To dial: Press
To edit the number:
or
to scroll through the entries.
Play next message
.
, then scroll
or
. Edit the number
to dial.
, or press
Delete current message
Record a memo
to select EDIT TO DIAL and press
during standby, press 8, then press 1, press 2 or press 3 to select
If you do not subscribe to your network operators Caller ID
service your touch phone will still indicate the missed calls.
The display will indicate the number of missed calls but
when you scroll down no numbers will be displayed.
using the keypad and then press
mailbox (press 5 to stop recording)
To delete digits press
.
To return to standby without dialling: Press
.
Record OGM
press 9, after recording, the message will be played back
(press 5 to stop recording)
Store a number to the phonebook
1 During standby mode, press
calls log.
Call log
Switch answering machine
Switch between ‘Announce Only’
and ‘Announce and record’
Play remote help menu
During standby, press 0 On/Off
During standby,
or
to open the
The call log stores details of the last 40 incoming calls
(numbers up to 16 digits and names up to 16 characters).
When the call log is full, a new call will replace the oldest
call. If the caller has withheld their number or the number
is unavailable the display will show UNAVAILABLE or
WITHHELD. If a call is new (has not been viewed before)
NEW will be displayed. If you have received more than
2 Press
3 Press
or
to scroll to the entry you want.
, ADD RECORD is displayed, press
.
press # On/Off
4 Enter a name using the keypad and press
5 The number is displayed, press to store.
.
During standby, press
*
‘Standby’ is when no messages are playing back and the remote access is in an idle state.
touch
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19
MULTI-HANDSET USE
Delete an entry/all entries
1 During standby mode, press
calls log.
To clear the
to open the 1 Press
icon manually
, then scroll
Register a new handset
Select a base to use
or
or
, or press
to
Register up to 4 handsets to your Touch base and register 1 Press
your Touch handset with up to 4 bases. Handsets and SECURITY SET and press
bases must be GAP compatible. New handsets must be 2 Scroll or , or press
, then scroll
or
.
, or press
to select
select SECURITY SET and press
.
2 Press
or
to scroll to the entry you want.
2 Scroll
or
, or press
.
to select CLEAR MSG
to select SELECT BASE
For DELETE ALL, scroll and display any entry.
WAIT and press
3 Scroll
confirm.
fully charged.
1 Press
and press
to select 3 Scroll
to confirm. ACCEPTED is displayed when the base has
, or press to select REGISTRATION and been selected.
RETRY is displayed if base selection fails, press
to select the base you want to register or to exit.
.
3 Press
DELETE ALL and press
, then
or
to DELETE RECORD or
to confirm.
or
to select YES and press
to
, then scroll
or
.
, or press
or
to select the base number and press
SECURITY SET and press
2 Scroll
press
or
Voice Message/Message Waiting
.
to retry
You have to subscribe to a voice message service (eg
Telstra Message Bank) provided by your service provider to
use this feature. When you receive a voice message your
Touch handset will display the symbol
message wait light on the base will flash to alert you when
you have new voice messages.
• To listen to your voice messages follow the instructions
given by your service provider.
• When you retrieve your messages the
will turn off.
3 Scroll
or
to and press
4 Enter the 4 digit PIN code (default 0000) and press
5 Press and hold at the base. The base indicator 1 Press
light flashes. The handset attempts to register with the base. select SECURITY SET and press
or , or press
.
.
De-register a handset
, then scroll
and the voice
or
, or press
to
.
6 When registration is complete REGISTRATION ACCEPTED 2 Scroll
to select DEREGISTRATION
is displayed.
and press
.
RETRY is displayed if registration fails, press
to retry 3 Scroll
or
to select the handset you want to
symbol
or
to exit. To test the handset is registered, press
de-register and press .
on the base and the handset should ring. Press
to stop the ring.
again 4 ACCEPTED is displayed when the handset has de-registered.
RETRY is displayed if de-registration fails, press to retry
or to exit.
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SIMPLE SOLUTIONS
Make internal call
How does the ‘Touch Activated Keypad’ work?
Cannot make a call
1 Press
and scroll
or
then press
, or enter
to answer
The touch activated keypad will automatically disable when • Is the
you hold the handset receiver to your ear. The idea being, to • Is
reduce the risk of accidental keypad presses while the phone page 6.
is held against the side of your face. Likewise, the keypad • If you have multi-handsets, another handset may already
also disables automatically 5 seconds after the last key press. be on a call. Ext in use will be shown on display.
To ‘wake’ the keypad to enable you to dial further digits, e.g.
symbol missing? - move closer to the base.
symbol displayed? if so unlock the keypad, see
the handset number directly you want to call.
2 The called handset rings and can press
the call.
3 Press
to end the call.
Transfer an external call
1 During a call, press
2 Scroll or then press
number directly you want to call.
3 The called handset can press
if you want to access the menu, you should touch any of the Interference on the Touch when on a call
number keys, wait for the backlight to come on and then you • If you have Broadband installed you MUST install high
can dial normally. It is very easy to tell when the keypad is quality line filters (not supplied) on all phone sockets. This
.
, or enter the handset
to answer. The calling
disabled, as the keypad backlight will not be on.
is not a problem with your Touch phone.
handset can press
to transfer the call.
Troubleshooting
Handset does not ring/ring is low
If you are experiencing problems with your Oricom Touch • Check the ringer volume level, see page 5.
Phone, firstly check that:
3-Way conference call
While one handset is on an external call, a second internal
handset can join in and have a 3-way conference call.
• the telephone line cord is correctly connected.
• the mains power cord is correctly connected and the • Check that the handset is sitting correctly in the base or
Handset is not charging properly
1 During an external call, press
2 Scroll or then press
number directly you want to call.
3 The called handset can press
.
power switched on.
• the batteries are charged, polarities are correct and that
the batteries are not in need of replacing.
charger. Clean the charging contacts with a dry cloth.
, or enter the handset
to answer. The calling
Buzzing noise on my radio, TV, computer or hearing aid
• Sometimes your phone may interfere with other electrical
handset can press
4 Either internal handset can press
the conference call.
to start the conference call.
If you have more than one handset registered to your base equipment if it is placed too close. We recommend you
remember to check the connections on this too. If you are leave a distance of at least one metre to avoid this.
still experiencing a problem, you are likely to find a solution
at any time to leave
in the following:
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GENERAL INFORMATION
Caller’s details are not displayed
I cannot seem to access the answering machine remotely
IMPORTANT
Battery Usage
• Make sure you have subscribed to a Caller ID service via • Are you entering the correct remote access PIN, default
This equipment is not designed for making emergency IMPORTANT
your network provider.
• The caller may have withheld their details.
• Let the phone ring a couple of times as there may be a Electrostatic discharge
code is 0000.
telephone calls when the power fails. Alternative THERE IS A RISK OF EXPLOSION IF BATTERY IS
arrangements should be made for access to emergency REPLACED BY AN INCORRECT TYPE.
services.
delay in receiving the Caller ID information.
If your Touch phone has been subjected to a large
Never use non-rechargeable batteries; use the recommended
rechargeable type supplied with this telephone. Ni-MH
SAFETY
electrostatic discharge or a power surge the unit may
need to be reset. Use the following procedure to
reset the system.
• The LCD display is made of glass and may break if the
Accidental key press to the keypad may occur
• Always use manual key lock.
• When answering a call, always keep contact with your 1 Remove the batteries from all the cordless handsets
ear and the receiver.
batteries must be disposed of in accordance with the
handset is dropped. Place the phone securely on a stable
applicable waste disposal regulations.
surface.
• Only use the power supply that came with the product.
2 Unplug the power and the phone line to the main base unit
3 Leave it like this for approximately 15 minutes
4 Put everything back together and try the handsets again
Battery requirements: Each handset requires three
Using an unauthorised power supply will invalidate your
rechargeable Ni-MH batteries, size AAA 1.2V 750mAh
• Avoid touching the keypad area when handling.
guarantee and may damage the telephone.
Caller’s name is not displayed even though it is stored in 5 If this does not fix the problem call our support line
the phonebook
• The name will only be displayed if an exact number
match (including STD dialling code) is found.
Batteries
• Use only the battery type listed in this user guide. Do not
use Alkaline or lithium batteries.
• Do not dispose of the batteries in a fire, as they can
explode.
Answering machine is not recording messages
• Check that you have set ‘Announce Only’ to Off, see
page 13.
• Do not open or mutilate the batteries. Released
electrolyte is corrosive and can cause damage to the eyes
or skin. It can be toxic if swallowed.
• The message memory may be full, try deleting some old
messages, see page 11.
Base:
Charger:
• Avoid contact with metal objects when handling the
batteries. These objects could short out the batteries or
cause the conductor to overheat resulting in burns.
Input: 240 VAC 50 Hz
Output: 8 VDC 500 mA
Polarity: Centre positive
Input: 240 VAC 50 Hz
Output: 6 VDC 300 mA
Polarity: Centre positive
• Do not attempt to recharge the batteries by heating them.
touch
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25
NOTES FOR OPERATION IN NEW ZEALAND
• Observe the proper polarity, or direction, of any battery.
Reverse insertion of the batteries can result in leakage
or explosion.
The grant of a Telepermit for any item of terminal no degradation to the product's performance. Exceeding
equipment indicates only that Telecom has accepted this limit may cause the volume of the ringer in any phone
that the item complies with the minimum conditions for to decrease or not ring at all.
• Remove the batteries if you do not plan to use the
product for several months at a time.
connection to its network. It indicates no endorsement of
the product by Telecom, nor does it provide any sort of Caller ID
• Discard any “dead” batteries because they are likely to
leak into the product.
• Do not store this product or the batteries in a high
temperature area.
warranty. Above all, it provides no assurance that any item Customers using non Telecom toll services should not
will work correctly in all respects with another item of use the dial back feature for local calls as this will
Telepermitted equipment of a different make or model, nor incur a charge, only the 7 digit number should be dialled.
does it imply that any product is compatible with all of Some of the CID services listed may not be available in
Telecom's network services. This device may be subject to New Zealand.
NOTE
ringing or bell tinkle when certain other devices are
Your Touch Handset will get warm during charging
and usage. This is normal. The handset may take a few
seconds to power up.
connected to the same line. If this occurs, the problem This telephone is not designed for making emergency
should not be referred to the Telecom Faults service.
telephone calls when the power fails. Make alternative
arrangements for access to emergency services.
This equipment shall not be set to make automatic calls to
the Telecom “111” Emergency Service. This equipment
may not provide for the effective hand-over of a call to
another device connected to the same line.
Cleaning your Oricom Touch Phone
Wipe the handset, base and charger with a soft anti-static
cloth (supplied). Never use a dry cloth as this may cause
a static shock. Never use household polish as this will
damage your product.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of
significance only if you wish to connect more than 1
telephone to your telephone line. A standard telephone line
has a maximum REN capacity of 3 (RN of 5). It is possible
to connect 3(5) devices with a REN of 1 (RN of 1) with
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27
WARRANTY
(a) Oricom warrants that the product is free from defects in (iv) Non adherence by you to the warnings in the User
materials and workmanship for a period of 12 months Guide and the User Guide generally; and
effective from the date of purchase. This warranty in no (v) Modification to the product or services carried out to
way affects your statutory warranty under the Trade the product by anyone other than Oricom or on Oricom's
Practices Act 1974 or any other similar legislation. It is behalf.
Customer Support
If you feel this product is not working correctly please
consult the user guide and ensure that you are using the
product in accordance with the instructions. Remove
all extra telephone equipment and connect only this
telephone directly to the telephone socket. If the fault is
still present, connect another telephone (if available) to the
telephone socket. The results will show you whether the
fault lies with this unit or with the telephone line.
If the product is working correctly the fault is on the
telephone line. Please contact your network operator for
assistance.
important that you read the Warranty Card as it
contains full and additional details of the warranty, Oricom will not be liable for consequential losses including
limitation of warranty and conditions for receiving the loss of profits arising from a cause of action in contract, tort
warranty services during the warranty period. The Warranty or any other statutory or common law (except where a
Card is located in the package.
statute or any law prohibits this exclusion). The warranty
does not extend to damage caused by misuse, negligence,
(b) Exclusion and limitation of liability. Oricom will not be in excessive voltage, faults on the telephone line or
breach of a warranty or condition expressly stated in this lightning. This warranty in no way affects your statutory
User Guide or the Warranty Card or implied by the Trade rights. Full details of the warranty are contained in the
Practices Act and excludes any liability arising under any enclosed warranty card.
statutory or common law for damages or any other remedy
if the damage occurs as a result of:
(i) Failure by you to follow the instructions in the User
Guide for the installation and proper functioning of the
product.
(ii) Negligence on your part or misuse by you of the
product.
(iii) Any un-controlled external cause to the phone not
functioning including but not limited to electricity failure,
lighting, over voltage.
To order spare parts, additional handsets, replacement
batteries and in case of any technical issues you may have
with the product please consult our website for further
information or send us an email for a prompt response to
your enquiry.
In the unlikely event of a fault developing, please contact
us for assistance. If the product is then found to be faulty
you will be asked to return it directly to us with a copy of
the purchase receipt.
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