Oricom TA2000 Series User Manual

Australia  
New Zealand  
Oricom International Pty Ltd  
Atlas Gentech (NZ) Limited  
Private Bag 14927  
Panmure, Auckland  
Locked Bag 658  
South Windsor, NSW, 2756  
Touch Digital  
Cordless  
Phone with  
Answering  
System  
Customer Support  
Email: support@oricom.com.au  
Phone: 1300 889 785  
Customer Support  
Email: support@atlasgentech.co.nz  
Phone: 0900 50 025 (Toll Call)  
Fax: (09) 574 2722  
Fax: (02) 4574 8898  
User  
Guide  
Touch TA2000 Series  
PACK CONTENTS  
ENVIRONMENT AND SAFETY  
Depending on the model you have purchased the pack should contain the following items:  
Avoid exposure of this telephone to moisture or liquid.  
To prevent electric shock, do not open the handset or such as answering machines, TV and radio sets, clock  
base cabinet. radios and computers if placed too close. It is recommended  
Avoid metallic contact (e.g. metal clips, keys) between that you position the base unit at least one metre from  
the battery contacts and charging conductors. such appliances.  
Do not use the handset in an explosive hazard area such This telephone complies with applicable safety  
as where there is gas leaking. requirements for exposure to radio waves (EMR). The mean  
Do not use your telephone during an electrical power of this telephone does not exceed 20mW limit  
storm/thunderstorm as it is possible to get an electric at which point testing is required.  
shock. Refer to information contained in the White The earpiece of the handset may attract small metal  
Your phone can interfere with electrical equipment  
TA2000-1  
TA2000-2  
TA2000-3  
Base units  
1
1
0
1
1
1
1
2
1
2
1
1
1
3
2
3
1
1
Cordless handsets  
Charging cradles  
Power adaptors  
pages directory.  
objects such as staples and pins. Care should be taken  
As there is a slight chance that the telephone could when placing the handset near these items.  
be damaged by an electrical storm it is recommended This telephone is not designed for making emergency  
that you unplug the phone from the mains supply and telephone calls when the mains power fails. Always have a  
Phone line cords  
Modular Australian adaptor plug  
telephone socket during an electrical storm.  
Follow the local regulations regarding the disposal of your calls to emergency services if the mains power fails.  
packing materials, exhausted batteries and used phone. Privacy of communications may not be ensured when  
corded phone available to be able to make and receive  
Handset rechargeable AAA  
Ni-MH Batteries (1.2V 750mAh)  
3
1
1
6
1
1
9
1
1
Wherever possible, recycle these materials.  
using this telephone.  
This user guide  
Warranty card  
We advise that this phone should not be used near intensive  
care medical equipment or by persons with pacemakers.  
Clean with a dry, soft, lint-free cloth. Never use  
cleaning agents, particularly aggressive solvents.  
Because the phone works by sending radio signals  
between base station and handset, wearers of hearing  
aids may experience interference in the form of a humming noise.  
If any of these items are missing, please contact the retailer where you purchased the product from. You may expand your  
Oricom Touch TA2000 by adding more handsets (T1050). These may be purchased separately from the retailer where you pur-  
chased the product from or direct from Oricom (Australia only). The TA2000 can accommodate a total of 4 cordless handsets.  
touch  
QUICK SET UP  
DO YOU HAVE BROADBAND?  
Make sure your base is:  
Attaching the belt clip  
If you do you must connect a in-line filter (not supplied)  
between the telephone socket and your Touch phone base  
to ensure that your broadband and Touch phone work  
properly. See below.  
Located within reach of a mains power socket and With the back of the handset facing you, align the belt clip  
telephone socket. with the two slots on the side of the handset and push  
At least 1 metre away from other electrical appliances, to securely into place.  
avoid interference.  
Not located in humid or damp conditions, e.g. in a Your Oricom Touch TAM phone is now ready for use.  
bathroom.  
1 Connect the base power lead and the telephone line cord ATTENTION  
to the back of the base. Plug the power adaptor into the Congratulations on your purchase of the Oricom Touch  
IMPORTANT NOTE: Ensure all phone sockets in use have  
their own in-line filter.  
Touch Phone  
mains wall socket.  
2 For multi-handset packs only: Plug the charger power panel is much more sensitive than a normal phone keypad  
adaptor into the mains power socket. and provides very fast and responsive keying - however  
Phone with its high tech touch sensitive keypad. The touch  
3 On each handset: Slide the battery cover off and insert like most new technology it takes a little getting used to.  
the batteries supplied following the markings shown  
inside the battery compartment, then slide the cover To get the best use out of your Touch Phone  
Telephone socket  
back on until it clicks into place.  
Pick it up from the rear and cradle it in your hand.  
4 Place the handsets in the base/charger handset cradle During use, avoid touching the keypad area unnecessarily  
and charge for 15 hours before use.  
5 Plug the telephone line cord into the wall socket.  
to prevent accidental triggering of the keypad.  
The keypad will automatically disable when you hold  
the receiver to your ear. The idea being, to reduce the risk  
of accidental keypad presses while the phone is held  
against the side of your face.  
In-line filter  
(not supplied)  
me  
USING YOUR TOUCH PHONE  
YOUR HANDSET DISPLAY  
Earpiece/Receiver  
Symbol  
Explanation  
Display  
Remains steady - the handset is in range with the base.  
Display with icons and blue backlight.  
Headset jack (2.5mm)  
Disappears and OUT OF RANGE is displayed when the handset is out of range of  
the base.  
Up/Down  
Press during a call to increase/decrease  
earpiece volume. During standby use to  
scroll Up or Down through the menu  
options and through phonebook and  
Calls log entries.  
End  
Press to end calls. Press to exit the menu  
and return to standby mode.  
Keypad is locked. You cannot make calls, only receive them.  
Automatic keypad lock - which is activated when the handset is placed against the side  
of the face.  
Talk  
Phonebook  
Use to access the phonebook.  
Press to make and receive calls.  
Displayed when the handset ringer is set to OFF.  
Alarm is set.  
Redial/Pause  
Use to redial any of the last 20 numbers  
called. Press to enter a pause in a number.  
#/Conf  
Small letter entry activated.  
When entering text use to toggle between  
lower and upper case. Press to start a  
conference call.  
An envelope indicates you have voice messages from your Network provider’s voicemail service.  
(You will need to subscribe to your Network provider’s service.)  
Alphanumeric keypad  
Use to enter digits and characters.  
Always displayed, shows the battery status.  
Battery is fully charged.  
Menu/Mute  
*
When entering text, press  
repeatedly to enter punctuation.  
Press to access the menu or confirm a  
menu setting. During a call, press to  
mute the microphone.  
Battery is low and needs charging. LOW BATTERY will also be displayed.  
Recall/Cancel  
For use with certain network services,  
including Call Waiting. Press to delete an  
incorrect character/digit. Press to return  
to previous menu.  
Scrolling bars  
Battery charging.  
INT  
Use to call another registered  
handset.  
only  
CONTENTS  
YOUR TOUCH BASE & ANSWERING MACHINE  
Message counter  
Displays the total number  
of new messages stored on  
the answering machine.  
Time  
M2  
Answer mode  
USING YOUR PHONE  
1
1
Edit a phonebook entry  
3
3
4
Set the time  
8
8
8
Press to check the time setting.  
Use when changing the time  
setting.  
Press to select mailbox 2.  
Press to switch the answering  
machine on/off. Press to exit  
answering machine set up menu.  
Touch Activated Keypad  
Delete a phonebook entry  
Delete all phonebook entries  
Setting Caller ID Display Format  
Set the alarm  
M3  
To return to standby mode  
at any time  
Press to select mailbox 3.  
1
1
1
Play/M1  
Press to play message  
Press to select mailbox 1.  
USING THE  
ANSWERING MACHINE  
MENUS AND SETTINGS  
Navigating the menus  
Display settings  
5
5
5
5
5
5
5
5
5
6
6
6
7
7
8
Make a call  
+
9
9
Use to increase the  
loudspeaker volume. Use  
to scroll through menu  
settings. Use to alter the  
value of settings.  
Preparatory dialling  
Switching the answer  
machine on/off  
Switch to handsfree/  
speakerphone during a call  
-
Use to decrease the  
loudspeaker volume. Use to  
scroll through menu settings.  
Use to alter the value  
of settings.  
1
1
1
1
2
2
2
2
2
3
3
3
Display language  
Display contrast  
Answering machine day  
and time  
10  
10  
10  
10  
10  
11  
Adjust the call volume  
End a call  
Set the day and time  
Check the day and time  
Volume Control  
Next message  
Press to play next message.  
Backlight time  
Receive a call  
Handset settings  
Handset ringtone  
Handset ringer volume  
Key tones  
Handset connection port  
Redial a number  
Mute ON/OFF  
OGM  
Press to check the outgoing  
message. Use to record a  
new outgoing message.  
Ok/menu  
Press to open the menu.  
Use to confirm settings and  
return to standby.  
Call Screening  
Mailboxes  
Use to confirm a selection.  
Playing messages from  
a mailbox  
Call waiting  
Recall time  
11  
Page  
Press to locate/page  
a handset.  
Note  
Page a handset  
Phonebook  
Smart key lock On/Off  
Manual key lock On/Off  
Auto Answer On/Off  
Clock settings  
Delete all messages from  
a selected mailbox  
To respond to keypresses  
the keypad backlight must  
be on, indicating the keypad  
is active, touch any key to  
wake up the keypad if it is  
not active.  
11  
12  
12  
LED  
Store a phonebook entry  
Dial a phonebook entry  
Record a memo  
Previous message  
Press to play previous  
Del  
Indicates when the line is in use  
when the handset is charging and  
Press to delete recorded  
and outgoing messages.  
Message memory full  
touch  
message.  
when there is an incoming call.  
1
USING YOUR PHONE  
Touch Activated Keypad  
To return to standby mode at any time, press  
Outgoing message (OGM)  
12  
Store a number to the  
phonebook  
Cleaning your Oricom Touch Phone 24  
NOTES FOR OPERATION IN  
17  
18  
18  
Unlike other phones your Touch phone has a ‘touch Make a call  
activated keypad’. The touch activated keypad will Press  
automatically disable when you hold the handset receiver  
to your ear. The idea being, to reduce the risk of accidental Preparatory dialling  
keypad presses while the phone is held against the Enter the number first, then press  
side of your face. Likewise, the keypad also disables cancel.  
automatically 5 seconds after the last key is pressed. To Press  
‘wake’ the keypad enabling you to dial further digits, e.g. if  
you are using telephone banking or want to access the Switch to handsfree/speakerphone during a call  
menu, just touch any of the numbers to reactivate the Press  
keypad. When the keypad illuminates dial normally. It back to the handset.  
is very easy to tell when the keypad is disabled, as  
the keypad backlight will not be on. Additionally if you Adjust the call volume  
want to manually disable the keypad when carrying During a call, press  
the handset to prevent accidental key operations, just the volume.  
Record your own ‘Answer and  
Record’ outgoing message  
, wait for the dial tone and dial the number.  
12  
13  
13  
13  
13  
14  
14  
Delete an entry/all entries  
NEW ZEALAND  
REN (RN for New Zealand)  
Caller ID  
25  
25  
25  
26  
27  
Play/check your OGM  
Delete your OGM  
Voice Message/Message Waiting  
to dial or  
to  
How to clear the  
icon manually 18  
Answering machine menu options  
Announce Only  
WARRANTY  
MULTI-HANDSET USE  
Register a new handset  
Select a base to use  
De-register a handset  
Make internal call  
19  
19  
19  
19  
20  
20  
20  
to delete digits.  
Customer support  
Ring delay  
. SPKR will be displayed. Press  
again to go  
Time Saver Mode  
REMOTE ACCESS  
15  
15  
15  
15  
Transfer an external call  
3-Way conference call  
Security PIN code  
or  
to increase/decrease  
Change the security PIN code  
Phone in to hear your messages  
press  
followed by the  
key. The manual keylock  
SIMPLE SOLUTIONS  
Troubleshooting  
21  
21  
22  
feature cannot be activated during a call. A key icon will End a call  
appear in the top left of the display to show the keys are Press  
Remote operation command table 16  
or place the handset on the base/charger.  
locked, pressing  
followed by the  
will unlock the  
NETWORK SERVICES  
Caller ID  
17  
17  
17  
17  
Electrostatic Discharge  
keys again for use.  
Receive a call  
When the phone rings, lift the handset from the  
base/charger and press  
GENERAL INFORMATION  
Safety  
23  
23  
23  
.
Call log  
View/dial/edit from the call log  
Batteries  
me  
3
2
Phonebook  
Dial a phonebook entry  
If auto-answer is on and the handset is in the base:  
you of another incoming call. If you wish to answer this call:  
Store up to 60 phonebook entries. Names up to 16 1 Press  
.
Lift the handset to answer the call. You do not need to 1 When the handset receives a second call, the number of  
characters, numbers up to 24 digits.  
2 Scroll  
or  
to display the entry you want. Or,  
press  
.
the caller appears on the display. It will display for 60  
seconds or until you press a key on the phone. Press  
search alphabetically, by pressing the alphanumeric button  
showing the first letter of the name you want the relevant  
number of times.  
Store a phonebook entry  
Headset connection port  
listen for dial tone then Press  
call on hold and talk with the second caller.  
2 To toggle between calls press listen to dial tone then  
press  
to put the current  
1 Press  
then  
twice.  
The headset has a connection port suitable for 2.5mm  
stereo jack, on the right-hand side with which to connect a  
headset (headset not supplied). There is no guarantee the  
headset will function properly.  
2 Enter a name using the keypad and press  
3 Enter a number using the keypad and press  
confirm.  
.
3 Press  
to dial.  
to  
.
Edit a phonebook entry  
Caller information of this second call will be stored in the call log.  
To enter characters, press the key showing the required 1 Press  
letter repeatedly until the letter you want is displayed. Wait 2 Scroll  
for the cursor to move to the right if the next letter is on the search alphabetically.  
same key and press the key to confirm. 3 Press , then  
.
Redial a number  
or  
to display the entry you want. Or,  
If you have subscribed to your telephone network operators  
Call Waiting Caller ID service (Australia only), your phone  
will display the number of the second incoming call for  
around 60 seconds while you are talking on the phone.  
Press  
Press  
, then  
, then press  
. Or  
or  
to scroll to any of  
to dial.  
or  
, or press  
to display  
the last 20 dialled numbers and press  
EDIT RECORD and press  
.
Press  
Press  
Press  
Press  
repeatedly to display * # ? ! $ & % / \ | ~  
repeatedly to display 0 ‘ “ [ ] < > { }  
to delete characters/digits.  
4 Edit the name using the keypad and press  
to  
to  
Mute ON/OFF  
(New Zealand only)  
1 To put your current call on hold and talk to the second  
confirm.  
Mute your voice so the caller cannot hear you. During a call:  
Press  
5 Edit the number using the keypad and press  
confirm.  
Press  
to switch mute ON/OFF. MUTE will be shown  
caller press the  
key.  
on the display.  
2 To toggle between calls press the  
key.  
to delete incorrect characters/digits.  
to switch from lower to upper case,  
will be  
shown if a smaller letter is entered.  
Call waiting  
(Australia only)  
To use Call Waiting you must subscribe to the relevant  
service from your network provider.  
Page a handset  
Delete a phonebook entry  
Press repeatedly to display SPACE 1 _ - + = . , ; :  
Press  
on the base. Handset(s) will ring.  
1 Press  
2 Scroll  
.
To stop the paging ring, press  
key on the handset.  
again or press any  
or  
to display the entry you want. Or,  
To enter a pause in a number, press  
.
search alphabetically.  
During a call, you will hear two loud beeps periodically to notify  
only  
5
4
MENUS AND SETTINGS  
3 Press  
, then  
or  
, or press  
.
to display  
Navigating the menus  
You can use the menus to change the settings on your 1 Press  
Touch phone.  
To open the main menu, press  
Backlight time  
DELETE RECORD and press  
, then scroll  
or  
, or press  
to select  
4 Press  
again to confirm.  
PHONE SETUP and press  
.
.
2 Scroll  
or  
, or press  
to select BACKLIGHT TIME  
Delete all phonebook entries  
Press  
or  
to scroll through the menus.  
and press  
3 Scroll  
.
1 Press  
2 Scroll  
and press  
3 Press  
then  
or  
.
.
To return to standby mode at any time, press  
.
or  
to select the time you want the  
backlight to stay on after the last button press, then  
, or press  
to display DELETE ALL  
To return to the previous screen, press  
To confirm a menu selection, press  
hear a confirmation beep.  
.
and you will press to confirm.  
again to confirm.  
Handset settings  
Handset ringtone  
1 Press , then scroll  
Display Settings  
Display language  
or  
, or press  
to RING  
1 Press  
, then scroll  
or  
, or press to select SETTING and press  
.
LANGUAGE and press  
to select from ENGLISH, FRENCH, and press  
SPANISH, PORTUGUESE, DUTCH, GERMAN, ITALIAN, 3 Scroll  
.
2 Scroll  
or  
or  
, or press  
to select RINGER TONE  
2 Scroll  
or  
.
to select EXTERNAL CALL or INTERNAL  
SWEDISH, FINNISH, DANISH or NORWEGIAN and CALL ringtone volume then press  
.
press  
to confirm.  
4 Scroll  
or  
to select from 10 polyphonic ringtones  
to confirm.  
and 4 standard ringtones, then press  
Display contrast  
1Press  
, then scroll  
or  
.
, or press  
to select Handset ringer volume  
1 Press , then scroll  
PHONE SETUP and press  
or  
.
, or press  
to select  
2Scroll  
or  
, or press  
to confirm.  
to select SET CONTRAST RING SETTING and press  
and press  
touch  
6
7
Smart key lock On/Off  
Manual key lock On/Off  
Use the manual key lock to lock the keypad and prevent 1 Press  
accidental dialling at any time.  
1 In standby mode, press  
Handset Name  
, then scroll  
2 Scroll  
press  
3 Scroll  
or  
or  
to select RINGER VOLUME and  
Smart key lock prevents accidental activation of keys  
during a call. When set to ON, when you have dialled the  
number and you hold the receiver to your ear the keypad  
automatically locks. When you move your ear away from  
the keypad the keylock deactivates again. We recommend  
that smart keylock is left switched on to prevent accidental  
dialling when using the handset.  
or  
, or press  
to  
.
PHONE SETUP and press  
.
to select EXTERNAL CALL or  
then immediately press  
.
2 Scroll  
or  
, or press  
to HANDSET NAME  
INTERNAL CALL ringtone volume then press  
.
The  
symbol is displayed while the key lock is ON. and press  
.
4 Scroll  
press  
or  
to select the required volume and  
Press the  
and  
to turn off the keypad lock.  
3 Enter a name using the keypad and press  
confirm.  
to  
to confirm.  
When the keypad is locked you will still be able to answer  
incoming calls. Once the call has ended the keypad will  
remain locked. Only the  
is on. When the keylock icon is on, calls may still be made to  
the official emergency number programmed in to your phone,  
key in the emergency number and press  
Repeat steps above to turn off the keypad lock.  
Key tones  
1 Press  
Reset to Default Settings  
All the settings you have made will be restored to the  
default settings if you reset.  
1 Press  
, then scroll  
or  
, or press  
to  
, then scroll  
or  
, or press  
to  
key functions when the key lock  
select PHONE SETUP and press  
.
select PHONE SETUP and press  
.
2 Scroll  
or  
, or press  
.
to select ON or OFF and press  
to select SMART KEY  
2 Scroll  
and press  
3 Scroll  
or  
.
or  
, or press  
to select KEY TONE  
1 Press  
, then scroll  
or  
, or press  
to SET  
LOCK and press  
3 Scroll  
confirm.  
directly.  
DEFAULT and press  
.
or  
to  
to select from 4 key tones to silent  
to confirm.  
2 Scroll  
or  
to select YES and press  
to confirm.  
key tone and press  
Auto Answer On/Off  
When set to ON, incoming calls can be answered by lifting  
Recall time  
the handset out of the cradle (without pressing  
).  
Only change this setting if your call waiting function does  
not work. Select 100ms for use in Australia and 600ms for  
use in New Zealand.  
1 Press  
, then scroll  
or  
.
, or press  
to select  
PHONE SETUP and press  
2 Scroll  
press  
or  
or  
, or press  
to AUTO ANSWER and  
1 Press  
, then scroll  
or  
, or press  
.
to select RECALL TIME  
to  
.
select PHONE SETUP and press  
2 Scroll  
and press  
3 Scroll  
and press  
3 Scroll  
confirm.  
to select ON or OFF and press  
to  
or  
, or press  
.
or  
to select the recall time you require  
to confirm.  
me  
8
9
USING THE ANSWERING MACHINE  
Clock Settings  
Set the time  
Set the alarm  
Your Touch answering machine is switched on and ready to 3 When the setting you require is announced and  
use within a few seconds of connecting to the mains displayed, wait for the answering machine to return to  
power. It has 3 mailboxes with up to 13 minutes recording standby mode.  
The  
icon is displayed when the alarm is set.  
, then scroll or , or press to select  
1 Press  
, then scroll  
or  
, or press  
to 1 Press  
select set TIME and press  
.
SET TIME and press  
.
time (shared between the mailboxes) and can store up to a  
maximum of 50 messages.  
2 Scroll  
or  
, or press  
.
to select CLOCK 2 Scroll  
or  
, or press  
to select ALARM and  
If no buttons are pressed for 10 seconds the answer machine  
will automatically return to standby mode. When in standby  
SETTING and press  
3 Enter the time using the keypad, press  
AM/PM (for 12 hour clock) and press  
press  
.
to toggle 3 Scroll  
or  
to select ON or OFF and press  
.
If you do not wish to use the mailbox feature, and just mode, the answer machine’s digital display will show the  
use the Touch like a simple answer machine with all total number of new messages stored.  
the messages recorded in one place, you do not need  
to confirm.  
4 Enter the alarm time and press  
For 12-hour-format, press  
to confirm.  
to toggle AM/PM.  
Setting Caller ID Display Format  
to do anything, and all messages will be recorded When switched on your Touch answering machine will  
1 Press  
, then scroll  
or  
.
, or press  
to  
in Mailbox one.  
answer calls after a specific number of rings (ring delay)  
and play callers the selected outgoing message (OGM). If  
select SET TIME and press  
2 Scroll  
or  
, or press  
.
to select DISPLAY  
When using your Touch answering machine you will hear you have selected the ‘Answer and Record’ OGM, callers  
helpful voice prompts to guide you through the operations. can then leave a message for you in your mailbox which  
When the answer machine keypad is idle, the backlight will you can listen to at a convenient time.  
be off, and you must touch the keypad to wake it up before  
FORMAT and press  
3 Scroll  
press  
or  
to select 12/24 hour format and  
.
4 Scroll  
or  
to select DD/MM (day/month) or  
it will respond to key presses.  
Messages can be up to 60 seconds long. The minimum  
message length is 1 second. With the answering machine  
switched on you can still make and receive calls as normal  
to until the answering machine takes a call.  
MM/DD (month/day) format and press  
to confirm.  
Switching the answer machine on/off  
1 With the answer machine keypad active, press  
display and hear the current setting.  
2 Press  
to switch between answering machine on and Answering machine menu structure  
off. The message counter displays ON or OF accordingly Ao - Set answer mode  
- Ring delay  
H - Set time  
and you will hear either Answer machine is Off” or  
Answer machine is On.  
C - Remote access code  
E - record OGM1/ OGM2 / Memo in mailbox.  
only  
10  
11  
Answering machine day and time  
4 Press  
to select the correct hour and press  
to  
answers a call. It allows you to hear the caller before you mode, press  
,
or  
to select the mailbox you want.  
Once the day and time has been set, your answering confirm. The current time format is displayed and  
machine will automatically record and announce the day announced. The answering machine messages can be time  
pick up the call.  
2 Any messages from the selected mailbox will begin to  
play back. The day and time the message was received will  
be announced and the message counter will show the  
number of the playing message. If the mailbox has new  
messages, these will be played and if you are using  
mailboxes 2 and 3 then these will also be checked for new  
mesages. If the mailbox only has old messages these will  
be played, followed by a check if the other mailboxes have  
any new messages.  
To adjust the call screening volume,  
Press the answer machine keypad to activate the keypad  
and time each message was received. The time and date stamped in 12 or 24 hour format. Press  
on the handset is set independently from the answer the messages will be time stamped using the 12 or 24 hour  
machine time and date, so they must be set separately. If clock and press to confirm. For 24 hour mode the  
to select if  
then, press  
to adjust the volume level (0 to 7).  
you have caller display, the handset time and date will be display will show --, for 12 hour clock the display will show  
At 0 the playback volume is OFF. You will not be able to  
hear the caller. At level 7 the volume is at its highest and  
you will hear the caller.  
set automatically, but the answer machine must still be set. A/P (am/pm).  
The default time and day is 12.00am Monday. The days will 5 Press  
to select the first digit, press  
to confirm.  
to confirm.  
display as follows: 01: Monday, 02: Tuesday through to Press  
to select the second digit, press  
07: Sunday. With the 24 hour clock selected, midnight The new time setting is displayed and announced.  
3 During message playback:  
There are 8 volume levels to select from (0 to 7).  
Note for normal message playback etc you will need to  
increase volume to the desired level.  
will display as 00 and 11pm will display as “23”. With 6 Press  
to confirm and return to standby.  
the 12 hour clock selected, A is displayed for AM. P is  
Press  
Press  
to decrease/increase the volume.  
to play the next message.  
displayed for PM. When setting the time, the information Check the day and time  
Mailboxes  
If a new message is playing press  
to repeat current  
must be entered using the 24 hour clock.  
1 With the answer machine keypad active, press  
to  
Your Touch answering machine can separate messages into  
3 mailboxes. Memos can also be recorded in the mailboxes.  
The default mailbox is mailbox 1. If no mailbox is specified by  
the caller, messages will automatically be stored in mailbox 1.  
If you do not wish to use the mailbox feature, and just use  
the Touch like a simple answer machine with all  
messages recorded in one place, you do not need to do  
anything, and all messages will be recorded in Mailbox one.  
message. If an old message is playing press to play the  
previous message.  
announce the current day and time setting.  
Set the day and time  
Press  
4 Press  
to delete the currently playing message.  
to exit and return to standby.  
1 With the answer machine keypad active, press  
enter the menu.  
to Volume Control  
There are 8 volume levels to select from (0 off to 7 highest).  
2 Press  
. You will hear “Current time is” followed by The default volume setting is level 02.  
Delete all messages from a selected mailbox  
You can only delete ‘old’ messages, messages you have listened to.  
the current time setting.  
1 With the answer machine keypad active, press  
to  
3 Set day” is then announced, followed by the current day. adjust the volume level.  
Press to select the correct day and press to  
confirm. The digits for the current hour setting are Call Screening  
displayed and announced. The answering machine’s speaker turns on when it  
1 With the answer machine keypad active, press  
2 Press or to select and confirm the mailbox  
you want to delete messages from. “All old messages in  
.
,
Playing messages from a mailbox  
1 With the answer machine keypad active, in standby  
touch  
12  
13  
mailbox 1/2/3 are deleted” is announced and the phone will Outgoing message (OGM)  
will show 00, or the number of new messages, if it is set in 1r or 2r, depending on which OGM is selected.  
Announce only mode, the display will show oo (If the Press to decrease/increase the volume.  
to stop playback and return to standby.  
Delete your OGM  
1 With the answer machine keypad active, in standby  
mode, press . The OGM will begin to playback.  
2 During playback, press to delete the OGM and return  
return to standby.  
Your Touch answering machine comes with a pre-set  
‘Answer and Record’ outgoing message (OGM) which is  
played to your callers when your answering machine takes  
answer machine is off the display is blank).  
2 Press  
Record a memo  
You can record a memo in a selected mailbox. It can then be a call. The pre-set message is, I am not available to take  
played back, with any other messages, by the mailbox user. your call at the moment so please leave your message after  
1 With the answer machine keypad active, in standby the tone.”. You can also record your own personalised  
If you are using the mailbox feature  
If you are using this feature when recording a message, you  
should remind callers to select a mailbox, by dialling *1, *2  
or *3 before leaving their message, to ensure it is saved in  
the correct mailbox.  
mode, press  
2 Press  
want to store the memo.  
.
OGM. This will replace the pre-set OGM. If your answer  
to select the mailbox where you machine has the Answer and record OGM set, the display  
will show 00 or the number of new messages, if it is set in  
to standby. The default OGM will be played and reinstated.  
The default (pre-set) OGM cannot be deleted.  
,
or  
The minimum recording time is 1 second.  
3 After the beep, speak your memo message clearly, at the base. Announce only mode, the display will show 00 (If the  
1 With the answer machine keypad active, in standby  
Answering machine menu options  
Announce Only  
4 Press  
to stop recording “End of recording” is answer machine is off the display is blank).  
mode, press , then press  
.
announced and the phone will return to standby.  
While recording, the recording time will be shown in  
seconds on the message counter. Recording will stop  
automatically if the memory is full.  
2 After the beep, speak your outgoing message clearly,  
close to the base.  
If you delete your own OGM, the pre-recorded OGM will be  
re-instated.  
If you set Announce Only to ‘On’, when the answering  
machine takes a call, the caller will be played the Announce  
Only outgoing message and will not be able to leave  
you a message. When set to Announce only, the message  
counter will display oo.  
3 Press to stop recording. “End of recording” is announced  
and your message will be played back to you for checking.  
While recording, the message counter displays the  
recording time in seconds. If the message memory becomes  
full during recording, you will hear the announcement  
“memory full”.  
There is also a pre-set ‘Announce Only’ OGM which does  
not invite your caller to leave a message. The pre-set  
message is I am not available now, and you cannot leave  
a message, so please call later. The Announce Only OGM  
will also be played to your caller if the message memory  
becomes full. To use the Announce Only OGM, see page 13.  
Message memory full  
1 With the answer machine keypad active, press  
enter the menu.  
to  
When the message memory is full, you will hear the  
announcement memory full” and the Announce Only  
message (OGM2) will be played to callers. You will need to  
delete some messages before new messages/memos can  
be recorded, see page 18.  
2 Ao is displayed, press  
to select. The current  
setting is displayed.  
Play/check your OGM  
1 With the answer machine keypad active, in standby  
Record your own ‘Answer and Record’ outgoing message  
Your OGM can be up to 60 seconds long. If you record a  
new OGM, it will replace the current OGM. If your answer  
machine has the Answer and record OGM set, the display  
3 Press  
to select either ON for ‘Answer Only On’  
(no message can be recorded) or OF for ‘Answer Only Off’  
mode, press  
. The OGM will be played.  
(allowing messages to be recorded).  
While the OGM is playing, the message counter will display  
4 Press  
to confirm and return to standby.  
me  
14  
15  
REMOTE ACCESS  
Ring delay  
You can ring your Touch phone from any external press  
Touchtone™ phone or mobile phone and enter a 4-digit 6 Press  
remote access PIN code to switch your answering machine code will be announced.  
on and off / or listen to your messages remotely.  
to set the value for the other 2 digits.  
to confirm and return to standby. The new  
The ring delay is the number of rings after which your  
answering machine will take an incoming call. You can  
select from 2, 4, 6, 8 rings or Time Saver mode. The default  
setting is 6 rings.  
Phone in to hear your messages  
If you left your answering machine switched on:  
Security PIN code  
Time Saver Mode (TS)  
A 4-digit security PIN is required for remote operation. The 1 With the answer machine keypad active, call your Touch  
default (pre-set) PIN code is 0000. For security, you can phone.  
Time Saver( TS) can save you the cost of a call when you ring  
in to listen to your messages from another phone (see  
Remote Access, page 15). If your answering machine  
answers after 2 rings then you have new messages. If it  
answers after 6 rings, then there are no new messages. This  
means that you can hang-up after 2 rings knowing you have  
no new messages and save yourself the cost of the call.  
change this code to your own preferred combination.  
2 Your phone will answer after the set ring delay and begin  
to play the selected OGM.  
Change the Security PIN  
3 While the OGM is playing, press #, the OGM will stop  
1 With the answer machine keypad active, press  
enter the menu.  
to playing.  
4 Enter your 4-digit remote access PIN (default code 0000).  
2 Press  
to display C and press  
to select. The first You are not prompted for this code.  
1 With the answer machine keypad active, press  
enter the menu.  
to  
2 digits (00XX to 99XX) of the current code are displayed and 5 You will then hear the remote access control help menu.  
you will hear the announcement 'The current remote access 6 To listen to your messages, press 1, 2 or 3 to select and  
2 Press  
to display rd and press  
to select. The  
code is XXXX, set first two digits of remote access code.'  
3 Press to set the value for the first digit and press  
to confirm. The first digit is displayed and announced.  
play messages from mailbox 1, 2 or 3.  
7 Your messages will begin to play back. You can control  
playback by pressing any of the buttons shown in the  
current ring delay number or TS (for toll saver) is displayed  
and Set to X rings” or “Set to time saver” is announced  
according to the current setting.  
3 Press  
4 Press  
4 Press  
press  
to set the value for the second digit and remote operation command table.  
to confirm. The second digit is displayed and If no button is pressed for 10 seconds, your machine will  
to select either TS, 2, 4, 6 or 8 rings.  
to confirm and return to standby.  
announced.  
hang up.  
5 The message counter will display the last 2 digits of the  
current code and you will hear the announcement "Set  
last two digits of remote access code". In the same way,  
only  
16  
17  
NETWORK SERVICES  
Remote operation command table  
Function  
IMPORTANT  
one new call from the same number, REPT (repeat) will  
Button  
press 1  
press 2  
press 3  
press 5  
press 6  
press 7  
TO USE ANY OF THE FEATURES DESCRIBED IN  
THIS SECTION YOU MUST FIRST SUBSCRIBE TO THE  
RELEVANT SERVICE VIA YOUR NETWORK PROVIDER.  
be displayed.  
Play messages from mailbox 1  
Play messages from mailbox 2  
Play messages from mailbox 3  
Stop playback  
View/dial/edit from the call log  
1 During standby mode, press  
or  
to open the call  
Caller ID  
log. The number of new calls and the total (ALL) number of  
calls logged entries will be displayed.  
When you receive an incoming call, the caller's number is  
displayed so you can see who is calling before you answer.  
If the caller's number is stored in the phonebook and an  
exact number match is found, the caller's name will be  
displayed instead.  
2 Press  
3 With an entry displayed:  
To dial: Press  
To edit the number:  
or  
to scroll through the entries.  
Play next message  
.
, then scroll  
or  
. Edit the number  
to dial.  
, or press  
Delete current message  
Record a memo  
to select EDIT TO DIAL and press  
during standby, press 8, then press 1, press 2 or press 3 to select  
If you do not subscribe to your network operators Caller ID  
service your touch phone will still indicate the missed calls.  
The display will indicate the number of missed calls but  
when you scroll down no numbers will be displayed.  
using the keypad and then press  
mailbox (press 5 to stop recording)  
To delete digits press  
.
To return to standby without dialling: Press  
.
Record OGM  
press 9, after recording, the message will be played back  
(press 5 to stop recording)  
Store a number to the phonebook  
1 During standby mode, press  
calls log.  
Call log  
Switch answering machine  
Switch between ‘Announce Only’  
and ‘Announce and record’  
Play remote help menu  
During standby, press 0 On/Off  
During standby,  
or  
to open the  
The call log stores details of the last 40 incoming calls  
(numbers up to 16 digits and names up to 16 characters).  
When the call log is full, a new call will replace the oldest  
call. If the caller has withheld their number or the number  
is unavailable the display will show UNAVAILABLE or  
WITHHELD. If a call is new (has not been viewed before)  
NEW will be displayed. If you have received more than  
2 Press  
3 Press  
or  
to scroll to the entry you want.  
, ADD RECORD is displayed, press  
.
press # On/Off  
4 Enter a name using the keypad and press  
5 The number is displayed, press to store.  
.
During standby, press  
*
‘Standby’ is when no messages are playing back and the remote access is in an idle state.  
touch  
18  
19  
MULTI-HANDSET USE  
Delete an entry/all entries  
1 During standby mode, press  
calls log.  
To clear the  
to open the 1 Press  
icon manually  
, then scroll  
Register a new handset  
Select a base to use  
or  
or  
, or press  
to  
Register up to 4 handsets to your Touch base and register 1 Press  
your Touch handset with up to 4 bases. Handsets and SECURITY SET and press  
bases must be GAP compatible. New handsets must be 2 Scroll or , or press  
, then scroll  
or  
.
, or press  
to select  
select SECURITY SET and press  
.
2 Press  
or  
to scroll to the entry you want.  
2 Scroll  
or  
, or press  
.
to select CLEAR MSG  
to select SELECT BASE  
For DELETE ALL, scroll and display any entry.  
WAIT and press  
3 Scroll  
confirm.  
fully charged.  
1 Press  
and press  
to select 3 Scroll  
to confirm. ACCEPTED is displayed when the base has  
, or press to select REGISTRATION and been selected.  
RETRY is displayed if base selection fails, press  
to select the base you want to register or to exit.  
.
3 Press  
DELETE ALL and press  
, then  
or  
to DELETE RECORD or  
to confirm.  
or  
to select YES and press  
to  
, then scroll  
or  
.
, or press  
or  
to select the base number and press  
SECURITY SET and press  
2 Scroll  
press  
or  
Voice Message/Message Waiting  
.
to retry  
You have to subscribe to a voice message service (eg  
Telstra Message Bank) provided by your service provider to  
use this feature. When you receive a voice message your  
Touch handset will display the symbol  
message wait light on the base will flash to alert you when  
you have new voice messages.  
To listen to your voice messages follow the instructions  
given by your service provider.  
When you retrieve your messages the  
will turn off.  
3 Scroll  
or  
to and press  
4 Enter the 4 digit PIN code (default 0000) and press  
5 Press and hold at the base. The base indicator 1 Press  
light flashes. The handset attempts to register with the base. select SECURITY SET and press  
or , or press  
.
.
De-register a handset  
, then scroll  
and the voice  
or  
, or press  
to  
.
6 When registration is complete REGISTRATION ACCEPTED 2 Scroll  
to select DEREGISTRATION  
is displayed.  
and press  
.
RETRY is displayed if registration fails, press  
to retry 3 Scroll  
or  
to select the handset you want to  
symbol  
or  
to exit. To test the handset is registered, press  
de-register and press .  
on the base and the handset should ring. Press  
to stop the ring.  
again 4 ACCEPTED is displayed when the handset has de-registered.  
RETRY is displayed if de-registration fails, press to retry  
or to exit.  
me  
20  
21  
SIMPLE SOLUTIONS  
Make internal call  
How does the ‘Touch Activated Keypad’ work?  
Cannot make a call  
1 Press  
and scroll  
or  
then press  
, or enter  
to answer  
The touch activated keypad will automatically disable when Is the  
you hold the handset receiver to your ear. The idea being, to Is  
reduce the risk of accidental keypad presses while the phone page 6.  
is held against the side of your face. Likewise, the keypad If you have multi-handsets, another handset may already  
also disables automatically 5 seconds after the last key press. be on a call. Ext in use will be shown on display.  
To wake’ the keypad to enable you to dial further digits, e.g.  
symbol missing? - move closer to the base.  
symbol displayed? if so unlock the keypad, see  
the handset number directly you want to call.  
2 The called handset rings and can press  
the call.  
3 Press  
to end the call.  
Transfer an external call  
1 During a call, press  
2 Scroll or then press  
number directly you want to call.  
3 The called handset can press  
if you want to access the menu, you should touch any of the Interference on the Touch when on a call  
number keys, wait for the backlight to come on and then you If you have Broadband installed you MUST install high  
can dial normally. It is very easy to tell when the keypad is quality line filters (not supplied) on all phone sockets. This  
.
, or enter the handset  
to answer. The calling  
disabled, as the keypad backlight will not be on.  
is not a problem with your Touch phone.  
handset can press  
to transfer the call.  
Troubleshooting  
Handset does not ring/ring is low  
If you are experiencing problems with your Oricom Touch Check the ringer volume level, see page 5.  
Phone, firstly check that:  
3-Way conference call  
While one handset is on an external call, a second internal  
handset can join in and have a 3-way conference call.  
the telephone line cord is correctly connected.  
the mains power cord is correctly connected and the Check that the handset is sitting correctly in the base or  
Handset is not charging properly  
1 During an external call, press  
2 Scroll or then press  
number directly you want to call.  
3 The called handset can press  
.
power switched on.  
the batteries are charged, polarities are correct and that  
the batteries are not in need of replacing.  
charger. Clean the charging contacts with a dry cloth.  
, or enter the handset  
to answer. The calling  
Buzzing noise on my radio, TV, computer or hearing aid  
Sometimes your phone may interfere with other electrical  
handset can press  
4 Either internal handset can press  
the conference call.  
to start the conference call.  
If you have more than one handset registered to your base equipment if it is placed too close. We recommend you  
remember to check the connections on this too. If you are leave a distance of at least one metre to avoid this.  
still experiencing a problem, you are likely to find a solution  
at any time to leave  
in the following:  
only  
22  
23  
GENERAL INFORMATION  
Caller’s details are not displayed  
I cannot seem to access the answering machine remotely  
IMPORTANT  
Battery Usage  
Make sure you have subscribed to a Caller ID service via Are you entering the correct remote access PIN, default  
This equipment is not designed for making emergency IMPORTANT  
your network provider.  
The caller may have withheld their details.  
Let the phone ring a couple of times as there may be a Electrostatic discharge  
code is 0000.  
telephone calls when the power fails. Alternative THERE IS A RISK OF EXPLOSION IF BATTERY IS  
arrangements should be made for access to emergency REPLACED BY AN INCORRECT TYPE.  
services.  
delay in receiving the Caller ID information.  
If your Touch phone has been subjected to a large  
Never use non-rechargeable batteries; use the recommended  
rechargeable type supplied with this telephone. Ni-MH  
SAFETY  
electrostatic discharge or a power surge the unit may  
need to be reset. Use the following procedure to  
reset the system.  
The LCD display is made of glass and may break if the  
Accidental key press to the keypad may occur  
Always use manual key lock.  
When answering a call, always keep contact with your 1 Remove the batteries from all the cordless handsets  
ear and the receiver.  
batteries must be disposed of in accordance with the  
handset is dropped. Place the phone securely on a stable  
applicable waste disposal regulations.  
surface.  
Only use the power supply that came with the product.  
2 Unplug the power and the phone line to the main base unit  
3 Leave it like this for approximately 15 minutes  
4 Put everything back together and try the handsets again  
Battery requirements: Each handset requires three  
Using an unauthorised power supply will invalidate your  
rechargeable Ni-MH batteries, size AAA 1.2V 750mAh  
Avoid touching the keypad area when handling.  
guarantee and may damage the telephone.  
Caller’s name is not displayed even though it is stored in 5 If this does not fix the problem call our support line  
the phonebook  
The name will only be displayed if an exact number  
match (including STD dialling code) is found.  
Batteries  
Use only the battery type listed in this user guide. Do not  
use Alkaline or lithium batteries.  
Do not dispose of the batteries in a fire, as they can  
explode.  
Answering machine is not recording messages  
Check that you have set ‘Announce Only’ to Off, see  
page 13.  
Do not open or mutilate the batteries. Released  
electrolyte is corrosive and can cause damage to the eyes  
or skin. It can be toxic if swallowed.  
The message memory may be full, try deleting some old  
messages, see page 11.  
Base:  
Charger:  
Avoid contact with metal objects when handling the  
batteries. These objects could short out the batteries or  
cause the conductor to overheat resulting in burns.  
Input: 240 VAC 50 Hz  
Output: 8 VDC 500 mA  
Polarity: Centre positive  
Input: 240 VAC 50 Hz  
Output: 6 VDC 300 mA  
Polarity: Centre positive  
Do not attempt to recharge the batteries by heating them.  
touch  
24  
25  
NOTES FOR OPERATION IN NEW ZEALAND  
Observe the proper polarity, or direction, of any battery.  
Reverse insertion of the batteries can result in leakage  
or explosion.  
The grant of a Telepermit for any item of terminal no degradation to the product's performance. Exceeding  
equipment indicates only that Telecom has accepted this limit may cause the volume of the ringer in any phone  
that the item complies with the minimum conditions for to decrease or not ring at all.  
Remove the batteries if you do not plan to use the  
product for several months at a time.  
connection to its network. It indicates no endorsement of  
the product by Telecom, nor does it provide any sort of Caller ID  
Discard any dead” batteries because they are likely to  
leak into the product.  
Do not store this product or the batteries in a high  
temperature area.  
warranty. Above all, it provides no assurance that any item Customers using non Telecom toll services should not  
will work correctly in all respects with another item of use the dial back feature for local calls as this will  
Telepermitted equipment of a different make or model, nor incur a charge, only the 7 digit number should be dialled.  
does it imply that any product is compatible with all of Some of the CID services listed may not be available in  
Telecom's network services. This device may be subject to New Zealand.  
NOTE  
ringing or bell tinkle when certain other devices are  
Your Touch Handset will get warm during charging  
and usage. This is normal. The handset may take a few  
seconds to power up.  
connected to the same line. If this occurs, the problem This telephone is not designed for making emergency  
should not be referred to the Telecom Faults service.  
telephone calls when the power fails. Make alternative  
arrangements for access to emergency services.  
This equipment shall not be set to make automatic calls to  
the Telecom “111” Emergency Service. This equipment  
may not provide for the effective hand-over of a call to  
another device connected to the same line.  
Cleaning your Oricom Touch Phone  
Wipe the handset, base and charger with a soft anti-static  
cloth (supplied). Never use a dry cloth as this may cause  
a static shock. Never use household polish as this will  
damage your product.  
REN (RN for New Zealand)  
The REN (Ringer Equivalence Number) or (RN) is of  
significance only if you wish to connect more than 1  
telephone to your telephone line. A standard telephone line  
has a maximum REN capacity of 3 (RN of 5). It is possible  
to connect 3(5) devices with a REN of 1 (RN of 1) with  
me  
26  
27  
WARRANTY  
(a) Oricom warrants that the product is free from defects in (iv) Non adherence by you to the warnings in the User  
materials and workmanship for a period of 12 months Guide and the User Guide generally; and  
effective from the date of purchase. This warranty in no (v) Modification to the product or services carried out to  
way affects your statutory warranty under the Trade the product by anyone other than Oricom or on Oricom's  
Practices Act 1974 or any other similar legislation. It is behalf.  
Customer Support  
If you feel this product is not working correctly please  
consult the user guide and ensure that you are using the  
product in accordance with the instructions. Remove  
all extra telephone equipment and connect only this  
telephone directly to the telephone socket. If the fault is  
still present, connect another telephone (if available) to the  
telephone socket. The results will show you whether the  
fault lies with this unit or with the telephone line.  
If the product is working correctly the fault is on the  
telephone line. Please contact your network operator for  
assistance.  
important that you read the Warranty Card as it  
contains full and additional details of the warranty, Oricom will not be liable for consequential losses including  
limitation of warranty and conditions for receiving the loss of profits arising from a cause of action in contract, tort  
warranty services during the warranty period. The Warranty or any other statutory or common law (except where a  
Card is located in the package.  
statute or any law prohibits this exclusion). The warranty  
does not extend to damage caused by misuse, negligence,  
(b) Exclusion and limitation of liability. Oricom will not be in excessive voltage, faults on the telephone line or  
breach of a warranty or condition expressly stated in this lightning. This warranty in no way affects your statutory  
User Guide or the Warranty Card or implied by the Trade rights. Full details of the warranty are contained in the  
Practices Act and excludes any liability arising under any enclosed warranty card.  
statutory or common law for damages or any other remedy  
if the damage occurs as a result of:  
(i) Failure by you to follow the instructions in the User  
Guide for the installation and proper functioning of the  
product.  
(ii) Negligence on your part or misuse by you of the  
product.  
(iii) Any un-controlled external cause to the phone not  
functioning including but not limited to electricity failure,  
lighting, over voltage.  
To order spare parts, additional handsets, replacement  
batteries and in case of any technical issues you may have  
with the product please consult our website for further  
information or send us an email for a prompt response to  
your enquiry.  
In the unlikely event of a fault developing, please contact  
us for assistance. If the product is then found to be faulty  
you will be asked to return it directly to us with a copy of  
the purchase receipt.  
only  

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