Contacting Actiontec Customer Support
Actiontec Electronics prides itself on making high-quality, durable, high-perfor-
mance products. If you should need assistance, the Actiontec Technical Support
Department is available from 7:00 AM to 7:00 PM Pacific Coast Time, Monday
through Friday to provide professional support.
New drivers and firmware are released as need arises to insure maximum compat-
ibility and operation of your new 56K Internal PCI Modem. Find out about these
Actiontec Electronics, Inc.
Technical Support
760 N. Mary Avenue
Sunnyvale, CA 94086
Phone: 408-752-7714 (choose option 7)
Fax:
408-732-0097
BBS: 408-732-0112
Email:[email protected]
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Product Registration
The installation CD that came with your modem contains a file called registra-
tion. This file will take you to the Actiontec web site:
Please fill in the required fields so that you can get prompt support and notifica-
tion of periodic product upgrades.
Safety Information
This modem card is for use only in Personal Computers that have installation
instructions detailing user installation of adapter cards.
DANGER:
Electrical current from power, telephone, and communication cables is hazardous. To
prevent shock hazard, connect and disconnect cables as shown below when installing,
moving or opening the covers of this product or attached devices. The power cord
must be used with a properly grounded outlet
.
To avoid shock hazard:
•
•
The power cord must be connected to a properly wired and earthed receptacle.
Any equipment to which this product will be attached must also be connected to
properly wired receptacles.
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•
Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
DANGER:
When using your telephone equipment basic safety precautions should always be fol-
lowed to reduce the risk of fire, electrical shock, and injury to persons, including the
following:
•
•
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
•
•
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electrical shock from lightning.
•
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION:
Do not connect your modem to a digital PBX (switchboard) system, because you may
damage the modem. Modems are designed to function with analog telephone lines,
such as residential lines.
Do not connect your modem to an ISDN line. In some areas, ISDN (digital) lines are
being provided for residences and businesses. These lines may damage the modem.
Please note that this modem is fully compatible with analog telephone lines that are
connected to a Digital Exchange. A Digital Exchange is used in some areas to supply
analog lines to homes and businesses.
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Product Features
The Actiontec 56K Internal PCI Modem contained in this package has the follow-
ing features.
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Conforms to the ITU-T V.90 specification with auto-negotiation of V.90, V.34,
V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103 protocols.
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Supports Group 3: class 1 and 2 fax protocols.
V.42bis and MNP 5 data compression. MNP2 - MNP4, V.42, and LAPM
error correction.
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Completely controller-based PCI modem for the widest range of supported
operating systems:
DOS
Windows (3.1x, 95, 98, and NT)
OS/2
UNIX
Linux
Modem does not rely on the host CPU to perform any internal functions.
Package Contents
Before you begin the installation of the modem, make sure that you have the fol-
lowing items that were included with your package.
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A 56K PCI Internal Modem.
This User’s Manual
Telephone cord
Installation diskette or CD-ROM.
Software License Agreement.
As you examine these items, look for any physical damage. Retain your proof of
purchase and packaging material in the event that you need to return your 56K
PCI Internal Modem.
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Installing the Modem
System Preparation
Before you begin the installation of your 56K Internal PCI Modem, all currently
installed modems should be removed. This will help prevent hardware conflicts
between the new modem and any previously installed modems.
For Windows 95/98/NT
Before you physically remove the old modem, go to Start-Settings-Control Panel
and double-click the Modems icon. This will bring-up the Modems Properties
screen. Find your old modem listed in the General window of Modems Proper-
ties. Click once to highlight the modem and then click the Remove button. Click
OK when done. Shutdown Windows, turn off the computer, and remove the old
modem.
For DOS, Windows 3.1, OS/2 Warp, UnixWare, and Linux
There are no special system preparation procedures required for these operating
systems. Be sure that the power is off before removing your old modem or install-
ing the 56K PCI Internal Modem.
Caution:
Always discharge static electricity before handling your modem. You may dis-
charge static electricity by touching a grounded metal structure or by using any
commercially available grounding strap.
Make sure the expansion slot type is PCI, which has a smaller slot to fit the PCI
modem card. If you are not familiar with computers or computer hardware or
you cannot tell the difference between an ISA slot or PCI slot, obtain the help of
someone who has a thorough understanding of computers. You will severely
damage your computer if you install the modem in the wrong slot.
The position of the expansion slots in your computer may differ from the illus-
trations shown.
Hardware Installation
Step 1 Switch off the computer and all peripheral devices connected to it.
Step 2 Unplug the computer power cord from the wall outlet.
Step 3 Remove the computer’s cover. Refer to your computer’s owner’s manual
for instructions.
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Step 4 Remove the screw securing the expansion slot cover behind one of the
computer’s available PCI expansion slots. Lift the expansion slot cover
out as shown below. See the caution statement on page 6.
Figure 1: Removing the Backplate
Step 5 Firmly, but gently, insert the modem into the available PCI expansion
slot. Ensure that the card is seated properly before securing it with the
screw removed in Step 4, as shown in the following diagram.
Figure 2: Installing the Modem
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Step 6 Put the chassis cover back on the computer.
Step 7 Be sure that all power switches are in the OFF position, then reconnect
the power cables to the computer and its peripherals.
Step 8 Connect the telephone line cable to the Line (Telco) jack on the back of
the modem.
Step 9 Turn on the computer and proceed to the following sections to configure
your modem to the operating system you are using.
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Device Driver Installation and Configuration
Configuring Windows 95
Step 1 After you have installed the modem into your machine, turn on the power
and allow the system to boot normally.
Step 2 After Windows 95 loads, it will detect new hardware. The modem will
be identified as a “PCI Card”. Select the option “Driver from disk provided
by hardware manufacturer” and then click the OK button.
Step 3 Windows will prompt you to insert the driver disk. Insert the installation
CD-ROM and click OK.
Step 4 Windows will find the drivers and finish the installation process.
Step 5 After Windows has copied the files, a Modem Country Selector screen
will prompt you to select a country. The following countries are supported:
Canada, Japan, and the United States. Make the proper selection and
then click the Set button. Then click OK. The modem will be set to use
the PSTN of the country you selected. Click Quit to exit the country
select program and then click Yes. (Note: This program will be copied to
your default hard drive; generally the C:\ drive; in the root directory.
Double-click the FHLOAD.EXE icon to launch the program if you wish
to change the country setting at a latter date.)
Step 6 To verify that the modem has been properly installed, go to Start-Settings
-Control Panel and double-click the Modems icon. At the Modems
Properties screen, click the Diagnostics tab. Highlight the COM Port
icon next to the modem and then click the More Info button. The “ATI”
responses should be listed. This shows that the modem has been correctly
installed and is functioning.
Configuring Windows 95 OSR2
Step 1 After you have installed the modem into your machine, turn on the power
and allow the system to boot normally.
Step 2 Windows 95 will display the Update Device Driver Wizard and
immediately identify the modem. Insert the installation CD-ROM. Click
Next.
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Step 3 At the next screen, Windows will ask if you want to use the driver it
found. Click the Finish button. Windows will complete the installation
of the drivers for the modem.
Step 4 To verify that the modem has been properly installed, go to Start-Settings
-Control Panel and double-click the Modems icon. At the Modems
Properties screen, click the Diagnostics tab. Highlight the COM Port
icon next to the modem and then click the More Info button. The “ATI”
responses should be listed. This shows that the modem has been correctly
installed and is functioning.
Step 5 Turn to the section titled “Configuring Your Modem’s Country Code”
for instructions on how to configure the modem to use the PSTN (Public
Switched Telephone Network) of your country.
Configuring Windows 98
Step 1 After you have installed the modem into your machine, turn on the power
and allow the system to boot normally.
Step 2 Windows 98 will immediately display the Add New Hardware Wizard
and identify the modem. Click the Next button.
Step 3 At the next screen, select the option “Search for the best driver for your
device” and then click the Next button.
Step 4 At the Search Options screen, put a “check” in the box for Floppy Disk
Drive.Insert the installation CD-ROM and click Next.
Step 5 Windows 98 will find the driver on the floppy disk and re-identify the
modem. Click the Next button.
Step 6 After Windows has finished loading the drivers, it will announce the end
of the installation process. Click the Finish button.
Step 7 To verify that the modem has been properly installed. Go to Start-Settings
-Control Panel and double-click the Modems icon. At the Modems
Properties screen, click the Diagnostics tab. Highlight the COM Port
icon next to the modem and then click the More Info button. The “ATI”
responses should be listed. This shows that the modem has been correctly
installed and is functioning.
Step 8 Turn to the section titled “Configuring Your Modem’s Country Code”
for instructions on how to configure the modem to use the PSTN (Public
Switched Telephone Network) of your country.
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Configuring Windows NT 4.0
Step 1 After you have installed the modem into your machine, turn on the power
and allow the system to boot normally.
Step 2 Insert the installation CD_ROM. Now go to Start-Run. Type in
“d:drivers\pciven\winnt\setupnt.exe” and click OK.
Step 3 After the program has finished unpacking the driver and setting it up, a
screen like the one shown below will be displayed.
Step 4 Remove the installation CD-ROM from the CD-ROM drive. Click Finish
to end the program and restart.
Step 5 After Windows NT restarts, go to Start-Settings-Control Panel and
double-click the Modems icon.
Step 6 When the Install New Modem screen appears, allow Windows NT to
detect your modem. Click the Next button.
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Step 7 The COM port will be the next one higher than those currently installed.
(In the above example, COM1 is already installed, so the modem is found
on COM2.) In most cases Windows NT will detect the modem as a
“Standard Modem”. Click the Change button.
Step 8 Insert the installation diskette or CD-ROM. Click the Have Disk button.
Step 9 A new window will appear with another list of modems, one of which
will be yours. (Yours will probably be the only modem on the list.) Select
it and click the OK button. At the next screen, click the Next button.
Step 10 Windows NT will complete the installation of the modem. Remove the
installation diskette from the floppy disk drive when the installation
process is complete.
Step 11 If you wish to use the modem to dial a Windows NT Remote Access
Server or wish to connect to the Internet, you will need to configure Dial-
Up Networking. Go to Start-Settings-Control Panel and double-click
the Network icon. (If the networking components of Windows NT 4.0
have not been installed, perform this process before attempting to
configure Remote Access Services.) Click the Services folder and select
Remote Access Service. If the Remote Access Service option is not listed
(if present, go to Step 12), click the Add button. Scroll-down the menu
and select Remote Access Service. Click the OK button. Windows NT
may ask for it’s own installation CD-ROM for some files. Insert as
required. After you have installed Remote Access Services, add the
appropriate protocols as directed (i.e. TCP/IP for Internet Access).
Step 12 (Continued from Step 11) At the Remote Access Setup dialog box, click
on Add. Select the modem as the RAS Device and then click the OK
button.
Step 13 Click Continue to finish the installation.
Step 14 After Windows NT has completed the binding process, allow Windows
to shut down and restart the computer.
Step 15 After Windows NT has restarted, turn to the section titled “Configuring
Your Modem’s Country Code” for instructions on how to configure the
modem to use the PSTN (Public Switched Telephone Network) of your
country.
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Configuring DOS and Windows 3.1X
Note: Not all communications programs are supported under DOS due to PCI
IRQ requirements. Unless your application can support IRQ 9 or above
and can address nonstandard COM Port addresses, it may not be able to
support this modem.
Step 1 After you have installed the modem into your machine, turn on the power
and allow the system to boot normally.
Step 2 After the system has loaded, insert the installation CD-ROM. At the
prompt, type “D:PMDMCFG.EXE” and press enter. (You may need to
change the drive letter from D to the letter of your CD-ROM drive.
Step 3 A message similar to the one shown below will be displayed. (Actual
values will change from system to system)
Found V.90 PCI Data/Fax Modem
-----------------------------
I/O Port:
IRQ#:
FC00
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Step 4 Write down the IRQ Number and Base I/O Address that have been
assigned to the modem. If the default Base I/O Address is greater than
7900, you will need to add a statement to your autoexec.bat file to preset
this address to a specific value. Go to Step 5. If your default address is
below 7900, go to Step 6. Before you proceed, copy the PMDMCFG.EXE
file to the root directory of your default hard drive (usually the C:> drive).
Step 5 If the default Base I/O Address in Step 3 was greater than 7900 (If less
than or equal to 7900, do not perform this procedure.), modify your
autoexec.bat file to preset the Base I/O Address of the modem to a specific
value by adding the following statement:
C:\PMDMCFG /P7900
Step 6 Use the default I/O Port Address (or 7900 if you modified your
autoexec.bat file) and the IRQ Number you recorded in Step 4 to set up
your DOS applications. You may also need to assign an unused COM
Port to the modem. The preferred COM Port setting is COM4.
Step 7 After you nave set up your applications to use the modem, you will need
to issue an AT Command to configure the modem to use the PSTN (Public
Switched Telephone Network) of your country. The modem can be
configured for: Canada, Japan, and the United States.
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To configure the modem’s country setting, open a terminal program such
as Hyper Terminal. At the command prompt, type: at<enter>. The re-
sponse should be “OK”. Now type one of the following commands de-
pending on the country where the modem will be operated.
Canada:
Japan:
United States:
at%T19,0,1c<enter>
at%T19,0,10<enter>
at%T19,0,19<enter>
If the command was properly entered, the response will be “OK”. A re-
sponse of “ERROR” will indicate an incorrect entry. After the command
has been entered and accepted, the modem will default to this setting
every time you turn on the system. To find your current country setting,
issue the command ATI9<enter>. The response will indicate your cur-
rent country setting (Canada, Japan, or North America).
Windows 3.1X
Step 8 After you have modified your autoexec.bat file to preset the I/O Port
address and have obtained the modem’s IRQ Number by running the
DOS “PMDMCFG.EXE” program, load Windows 3.1X.
Step 9 Go to Main-Control Panel-Ports. At the Ports screen, select an unused
COM Port (the preferred setting is COM4) and click on Settings then on
the Advanced button.
Step 10 Change the value for the Base I/O Address and the IRQ to the same value
you wrote down in Step 4. If you modified your autoexec.bat file in Step
5, use 7900 as your Base I/O Address. Click the OK button when done.
Step 11 Windows will prompt you to reboot. Remove the diskette from the floppy
disk drive and then click Yes.
Step 12 After the system reboots, restart Windows 3.1X and configure your
applications to use the same COM Port you assigned to the modem in
Step 10. Your modem should now be properly installed and ready for
use.
Step 13 If you did not issue the Country Code Command during the DOS
installation, turn to the section titled “Configuring Your Modem’s Country
Code” for instructions on how to configure the modem to use the PSTN
(Public Switched Telephone Network) of your country.
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Configuring OS/2 WARP
Note: If your computer system uses Phoenix BIOS, you must disable PnP OS
support for the modem to be recognized in OS/2. See your computer
users manual for information on accessing and changing your system
BIOS settings.
Step 1 After you have installed the modem into your machine, turn on the power
and as OS/2 boots, look for the OS/2 logo in the upper left corner of the
screen. When you see this logo, press the Alt and the F1 key at the same
time to bring up the Startup Menu. Select F5 from the menu for Full
Hardware Detection.
Step 2 After OS/2 boots, insert the V.90 PCI modem’s installation CD-ROM.
Step 3 Click the PCDOS button on the OS/2 screen. At the command prompt
type:
A:PMDMCFG <enter>
Step 4 A message similar to the one shown below will be displayed. (Actual
values will change from system to system)
Found V.90 PCI Data/Fax Modem
-----------------------------
I/O Port:
IRQ#:
FC00
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Step 5 Record these values. They will be needed in Step 9 when you modify
your config.sys file and latter when you configure your applications.
Step 6 Be sure the CD-ROM is still in the CD-ROM drive. Now type:
COPY x:\OS2\COM.SYS C:\OS2\BOOT\COM.SYS<enter>
Where x is the letter of your CD-ROM drive.
Note: This will replace your resident COM.SYS file with a new version. OS/2
will not prompt you to overwrite the existing file. Check that the path
statements are correct before you hit <enter>.
Step 7 Remove the installation CD-ROM.
Step 8 Click the OS/2 command prompt button on the OS/2 screen. At the
command prompt type: e CONFIG.SYS <enter>
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Step 9 You will need to modify your config.sys file. Find the entry for COM.SYS
(It should be just after the KEYBOARD.DCP statement and before the
VIOTBL.DCP statement. If it is not, arrange the order of the statements
so that this requirement is satisfied.) If there is no COM.SYS or
VCOM.SYS statement, add these to your config.sys file (see the example
for the proper syntax). Be sure these statements are between the
KEYBOARD.DCP and VIOTBL.DCP entries.
Modify the COM.SYS statement using the values you recorded in Step
4:
DEVICE=C:\OS2\BOOT\COM.SYS (x,yyyy,n)
DEVICE=C:\OS2\MDOS\VCOM.SYS
Where: x is either 1, 2, 3, or 4 (COM4 is recommended)
yyyy is the I/O Port Address ( in Hexadecimal) of the modem
n is the IRQ number of the modem
Example:
DEVICE=C:\OS2\BOOT\COM.SYS (4,F400,11)
DEVICE=C:\OS2\MDOS\VCOM.SYS
Step 10 Save the new config.sys file. Check that the installation diskette has been
removed from the floppy disk drive and then reboot the system.
Step 11 You will now be able to use your communications programs at the COM
Port you assigned in Step 9.
Configuring UnixWare
Note: These installation instructions are for UnixWare 2.1. Installation on other
versions of Unix may be different. Please consult your operating system
manual or help text for instructions regarding installation of a serial
modem.
Step 1 After you have installed the modem into your machine, turn on the power
and allow the system to boot normally. Log in to Unix as “Desktop User”.
Step 2 Go to Administrative_Tools-Hardware_Setup. This will require the
root password.
Step 3 In the Hardware_Setup main menu, choose Hardware Device
Configuration and press <enter>.
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Step 4 Under the Device Name column, try to locate all of the “Unknown
Devices”. For each unknown device you find, move the cursor to each
row and press F6 for information. Look for the item “Board ID”. You
will be looking for a board with ID “0x11c10480”.
Step 5 Once you find the board, press <enter> to back out to the previous screen.
Now use the tab key to move the cursor to the “Device Name” field for
that board. Press the F2 key to bring up the list of choices.
Step 6 In the Device Name Choices screen, choose COM Port or asyn, then
press the <enter> key to go back to the Hardware Devices
Configuration screen.
Step 7 Press the F10 key to return to the Main Menu. Now choose “Apply
Changes & Exit DCU”.
Step 8 Reboot the computer. Turn to the section titled “Configuring Your
Modem’s Country Code” for instructions on how to configure the modem
to use the PSTN (Public Switched Telephone Network) of your country.
Notes: If you cannot find a board with the proper ID, then exit UnixWare and
power down. Check that the PCI Modem is correctly seated in the PCI
slot. Remove and reseat the card if required.
To find out which COM Port is assigned to the modem, choose Software
Device Driver Selections from the Main Menu. Now choose Commu-
nications Cards and press F6 to get the information for the asyn driver.
To test the modem, UnixWare provides a utility that can be used as a
terminal program. To use this program, log in as “root” or get an x-termi-
nal “su root”. Then run: /usr/lib/uucp/modem <device> <baudrate>.
Configuring the Modem For Linux (Verified for Red Hat 5.2 and 6.0)
Note: The kernel should have serial support and you should have some
communications program, such as minicom, installed.
The modem will come configured to work on a COM port referred to by the files
/dev/ttySx or /dev/cuax. If these files do not exist in your /dev directory, they can
be added as follows.
Step 1 As root, type (the # is the prompt):
# cd dev
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# ./MAKEDEV ttySx
Where x is the COM port. This will create the appropriate files.
Note: There is no MAKEDEV in OpenLinux. The commands will be as follows
(as root):
# mknod /dev/ttyS4 c 4 68
# mknod /dev/cua4 c 5 68
Note: Versions of Linux with the 2.2x kernel or newer versions of Linux, the /
dev/cua4 device is obsolete.
Step 2 Many programs use the /dev/modem symbolic link to refer to the modem.
To create this link, type:
# ln -s /dev/ttyS4 /dev/modem
Typing
# chmod 666 /dev/ttySx
# chmod 666 /dev/modem
(where x is the COM port) will let all users access the modem.
Step 3 Determine the port and IRQ assigned to the device by typing:
# cat /proc/pci
The following is an example of a possible outcome:
5.
Non-prefetchable 32 bit memory at 0x00000000.
Bus 0, device 17, function 0:
Communication controller: Unknown vendor Unknown de-
vice (rev 0).
Vendor id=11c1. Device id=480
Medium devsel. Fast back-to-back capable. IRQ 11.
Master Capable
No Bursts
Min Gnt=252.Max Lat=14
Non-prefetchable 32 bit memory at 0xe4000000.
I/O at 0x6400.
I/O at 0x6800.
I/O at 0x6c00.
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Step 4 Write down the first input/output range and IRQ. In this case, the I/O
address is 0x6400 and the IRQ is 11. Type
# setserial /dev/modem uart 16550A port 0x6400 irq 11
(The IRQ and port may vary depending on the results from step 3.)
Step 5 Try out the settings in a program such as minicom.
Step 6 If the settings work, then add the line above in the /etc/rc.d/rc.local file.
This way, the modem will be set properly each time Linux is booted.
Step 7 To set Linux to configure the modem on boot-up, there are several options.
One method is going to the /etc/rc.d/ directory, and using an editing
program such as jed edit the rc.local file, and insert
setserial /dev/modem uart 16550A prot 0x6400 irq 11
as the last line.
Setting up and using PPP
Note: A PPP package (such as ppp-2.3.5-1.i386.rpm) can be found on the
also have TCP/IP support enabled.
To be able to set up and use PPP, you must have an Internet Service Provider
(ISP). The following information from the ISP is needed:
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user name and password
phone number(s) used to dial into the ISP’s modems
the IP address assigned by the ISP (this is not necessary if the ISP dynamically
assigns an IP address each time you connect)
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the IP address of the ISP’s Domain Name Server. (Many ISPs have more than
one server. You need at least one in order to translate a URL such as
without it.)
There are many tools that make setting up PPP easier. This section explains some
basic ways to set up PPP.
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Setting Up and Using PPP (Minimal Setup)
This section explains one way to set up a PPP connection from the command line.
It does not go into tools such as linuxconf or KPPP.
Step 1 The documentation for PPP comes with some sample dial-in scripts. They
are located under /usr/doc/ppp-2.3.5/scripts. Copy ppp-on, ppp-on-dial
and ppp-off into the /etc/ppp directory, which should have also been
created when PPP was installed.
# cp /usr/doc/ppp-2.3.5/scripts/ppp-* /etc/ppp
This must be done at root. ppp-on-dialer is a script which calls the chat
program, which communicates with the modem on making a connection.
Step 2 Open up ppp-on in a text editor and make the changes to the parameters
at the top of the file. Also, at the bottom of the file, change /dev/ttyS0 to
/dev/ttyS4 and 38400 to 115200. Save and close the file.
Step 3 Open up ppp-on-dialer in a text editor and change the setting after
TIMEOUT (probably 30) to 60. If this script is to be accessible to other
users besides root, change the line which reads:
exec chat -v
to include the path for the chat program (usually /usr/sbin/chat) as fol-
lows:
exec /usr/sbin/chat -v
Then save and close the file.
Step 4 Open up /etc/ppp/options. Make sure there is a line that says “lock” in it.
This prevents other processes from accessing the modem while it is in
use. If it is not there, add it in and save and close the file.
Step 5 Set the permissions on the scripts to be executable by typing
# chmod +x ppp-o*
Since the password is stored unencrypted in ppp-on, it is a good idea to
set permissions on that file to 711 (read/write/execute for owner and ex-
ecute-only for everyone else), and change owner and group to root by
typing (as root):
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# chmod 711 ppp-on
# chown root ppp-on
# chgrp root ppp-on
Step 6 Open up the /etc/resolv.conf file. In it, enter the IP addresses of the ISP’s
DNS’s as follows:
nameserver x.x.x.x
where x.x.x.x is the IP address of the DNS. Enter each one on its own
line in the same format.
Step 7 To test the connection, run /etc/ppp/ppp-on by typing it (full path also) at
the prompt. The prompt should return, and the modem should start dialing
soon.
Step 8 Run ifconfig. You should see a listing for ppp0 if the connection was
successful.
Step 9 To disconnect, run /etc/ppp/ppp-off
Step 10 If this configuration works, you can make a symbolic link to your ppp-on
and ppp-off scripts by typing:
# ln -s /etc/ppp/ppp-on /usr/bin/ppp-on
# ln -s /etc/ppp/ppp-off /usr/bin/ppp-off
Using the GNOME Dialer Applet
The GNOME dialer applet uses the /etc/ppp/ppp-on script to connect and the /etc/
ppp/ppp-off script to disconnect. Be sure those are set up as shown in the previous
section before using the dialer applet.
Step 1 Start the applet by right-clicking on the panel and select the Add Applet
menu. The dialer applet should be in the Networking sub-menu.
Step 2 To connect, click Play/Pause.
Step 3 To disconnect, click Stop.
Configuring And Using kppp
The KPPP package must be installed prior to using these instructions. The file can
either be obtained as part of the kde-applications package or from kdenetwork-
ppp-*.rpm
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Step 1 Open up KPPP from the KDE menu. It is most likely located under the
Internet subfolder.
Step 2 When KPPP starts up, click the Setup button.
Step 3 Before setting up individual PPP accounts, the modem itself needs to be
configured. Click on the Device tab, and verify that the modem device
refers to /dev/modem (kppp does not have an entry for /dev/ttyS4, so /
dev/modem is used instead). If you do not have /dev/modem set up, refer
to the section labeled “Configuring the Modem”. Also, set the connection
speed to 115200.
Step 4 Go to the Modem tab. Click on Modem Commands and change the last
setting under Volume to M1L3. Click OK. Use the slider to adjust the
volume of the modem, if desired. The modem speaker is off when the
slider is all the way to the left. Now click on Query Modem. A window
should come up and return the modem’s ATI strings, if the modem was
configured properly. Close this window after viewing it.
Step 5 Now, back in the KPPP configuration window, go to the Accounts tab
and click New. Enter a name for the connection, your ISP’s phone number,
and any other information provided by the ISP to make this connection
(except the user name and password). Note: Selecting “Save Password”
as the password will cause the password to be saved into a plain text file.
Click OK when done.
Step 6 Click OK to close the kppp configuration window. In the kppp main
window, enter the user name and password for the connection. Click
Connect to dial.
Step 7 When the call is completed, the dialer window will minimize itself. To
disconnect, restore the dialer window and click Disconnect.
Setting Up and Using The linuxconf Dialer
Red Hat’s linuxconf utility can only be run by root or users with superuser privi-
leges.
Step 1 Start up linuxconf by typing linuxconf at the prompt, or, if root, selecting
it from the Control Panel.
Step 2 The menu item for PPP is in Config > Networking > Client Tasks. Select
it and click add to make a new profile.
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Step 3 Choose PPP and click Accept
Step 4 Enter the ISP’s phone number, your user name and password. Note that
the password will be stored unencrypted in a text file, so if security is an
issue, you may choose to not enter the password until actually dialing.
Step 5 Click Accept to save the new record.
Step 6 To dial, select the connection from the list of connections. A new Interface
tab will appear. If you did not enter your password when setting up your
connection, go to the Connection tab and enter the password. When exiting
the dialer, click Cancel to exit so that your password will not be saved.
Step 7 Disconnecting is similar: Start up linuxconf (if you closed it), go to the
PPP/SLIP/PLIP menu item, select your connection and click disconnect.
Some General Tips
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The permissions on pppd have to be changed to suid root if other users besides
root are to be able to make PPP connections. This is the same with KPPP. An
alternative is to create a “modem” group and give read/write permissions to
that group. Then add the users who are allowed to use the modem to that
group.
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A secure way to start up PPP is to make a login specifically for PPP access
whose shell is a call to pppd.
Starting pppd with the “debug” option prints some informative information
to the screen
The KPPP FAQ provides some good additional troubleshooting tips.
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Configuring Your Modem’s Country Code
After following the steps for your operating system and after the system has re-
started, you may need to issue an AT Command to configure the modem to use the
PSTN (Public Switched Telephone Network) of your country. The modem can be
configured for: Canada, Japan, and the United States.
To configure the modem’s country setting, open a terminal program such as Hyper
Terminal. At the command prompt, type: at<enter>. The response should be “OK”.
Now type one of the following commands depending on the country where the
modem will be operated.
Canada:
at%T19,0,1c<enter>
at%T19,0,10<enter>
at%T19,0,19<enter>
Japan:
United States:
If the command was properly entered, the response will be “OK”. A response of
“ERROR” will indicate an incorrect entry. After the command has been entered
and accepted, the modem will default to this setting every time you turn on the
system. To find your current country setting, issue the command ATI9<enter>.
The response will indicate your current country setting (Canada, Japan, or North
America).
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AT Commands Affecting ITU-T V.90 Operation
There are 3 S-registers which support K56flex, V.90, and V.34 connections. The
S37 register is used to control the upstream V.34 rate. S38 sets the maximum
downstream speed that the modem attempts to connect. To disable V.90, set S38
to 0. Use the S109 register to select between K56flex and V.90 protocols.
Use the S109 register to disable 56K connections or to choose between K56flex
and V.90 protocols. The default setting (S109=1) will attempt K56flex and then
V.34 depending upon the central site modem being called and your phone line
conditions.
S37 (default: 0)
Upstream (V.34) Rate
S37 = 0
S37 = 1
S37 = 2
S37 = 3
S37 = 4
S37 = 5
S37 = 6
S37 = 7
S37 = 8
S37 = 9
S37 = 10
S37 = 11
S37 = 12
S37 = 13
S37 = 14
S37 = 15
S37 = 16
S37 = 17
S37 = 18
S37 = 19
maximum modem speed (default)
reserved
1200 bits/s and 75 bits/s
300 bits/s
reserved
1200 bits/s
2400 bits/s
4800 bits/s
7200 bits/s
9600 bits/s
12000 bits/s
14400 bits/s
16800 bits/s
19200 bits/s
21600 bits/s
24000 bits/s
26400 bits/s
28800 bits/s
31200 bits/s
33600 bits/s
S38 (default: 1)
56K Dial Line Rate
S38 = 0
S38 = 1
S38 = 2
S38 = 3
S38 = 4
S38 = 5
S38 = 6
Disable all 56K connections
autorate - maximum achievable connection (default)
29333 bits / s
30666 bits / s
32000 bits / s
33333 bits / s
34666 bits / s
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S38 = 7
S38 = 8
S38 = 9
36000 bits / s
37333 bits / s
38666 bits / s
40000 bits / s
42666 bits / s
44000 bits / s
45333 bits / s
46666 bits / s
48000 bits / s
49333 bits / s
50666 bits / s
52000 bits / s
53333 bits / s
S38 = 10
S38 = 12
S38 = 13
S38 = 14
S38 = 15
S38 = 16
S38 = 17
S38 = 18
S38 = 19
S38 = 20
S109 (default: 1)
K56flex and V.90 Selection
S109 = 0
S109 = 1
S109 = 2
Disable all 56K connections
K56flex only, V.90 disabled (default)
V.90 only. K56flex disabled
Examples
at&fs38=0s109=0
This will disable all 56K connections
at&fs38=1s109=1s37=14 This will disable V.90 connections. The modem
will try to connect at K56flex rates with the V.34
upstream rate limited to 21.6K bps.
at&fs38=1s109=2
at&fs38=10s109=2
This will cause the modem to attempt a V.90
connection only. If V.90 is not achieved, it will
fall back to V.34 rates.
This will cause the modem to attempt a V.90
connection at 40K bps. It will fall back to slower
speeds if it cannot achieve or maintain this rate.
As a suggested “init string” in your communications program, use:
at&fw2s109=2s38=1s37=14
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Help and Service Information
General Troubleshooting Tips
Modem is not detected on power-up:
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Check your system BIOS IRQ assignments and make sure that at least two
interrupts (especially any unused interrupts) have been assigned to the PCI
bus. Go to your system BIOS’s Setup routine and find the Plug-N-Play settings.
These settings can be found within the Advanced, PNP/PCI Configuration,
or Plug and Play Configuration sections depending on the BIOS
Manufacturer. Next, verify that at least two IRQs have been set so that the
PCI bus has access to them (some BIOS don’t allow individual selection of
interrupts to ISA, Plug-N-Play, or PCI). These settings can be called ICU,
ICU/PCI, PCI, or PNP depending on your BIOS version and manufacturer.
Do not set all the interrupts to “ISA” only or to “Legacy ISA”. Pay attention to
the IRQ usage of the other peripherals in your system. Do not reassign an
interrupt that is already in use by an ISA card to the PCI bus.
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Turn off the power and unplug the power cord from the system. Check that
the 56K PCI Internal Modem is properly inserted into the PCI slot. Remove
the card and reinsert it if necessary.
Try inserting the PCI Modem into another PCI slot. The slot you are using
may have a problem. Try all available slots if necessary.
No dial tone error:
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You may have too many devices connected to the phone line. Remove all
other equipment.
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Your modem may not recognize the dial tone. Use the AT%T19,0,nn com-
mand or the Region Selection Program to reconfigure the modem’s Country
Setting.
Communications software does not work:
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Some communication software packages need to be configured to the same
COM Port and/ or IRQ as the modem.
Nothing appears on the screen when I type In terminal mode:
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Issue the command ATE1 to the modem to enable command echo. This will
let you see what you type.
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Can’t Connect at 56K Rates:
Note: Current FCC regulations limit your maximum connection rate to 53Kbits
per sec.
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The number you are calling may not support V.90 or K56flex protocols. Some
ISP’s (Internet Service Providers) have special numbers that you must call to
connect at 56K rates. Contact your service provider and ask if the number
you are calling supports V.90 or K56flex connections to their service.
In Windows 95/98/NT, check the maximum speed setting in the Modem
Properties window. Go to Start-Settings-Control Panel and double-click
the Modems icon. Highlight your modem by clicking once on the icon next
to the modem and then click the Properties button. Select the General tab
and look at the setting in the Maximum speed box. Make sure this is set to
115200.
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You may have too many telephone devices connected to the phone line. To
help your modem achieve the best connection possible, remove all extra
devices connected to the telephone line when the modem is in use. This includes
extension phones, answering machines, and especially cordless phone
recharger bases.
“Open COM Port” Error Message in Windows 95/98/NT:
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You may have Dial-Up Networking connections configured for an old modem
on the same COM Port. Reconfigure these to point to the PCI Modem. See
the next section for instructions.
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If the Dial-Up Networking connections have all been reconfigured and the
error persists, some other program running in the background is accessing the
modem. Close any applications that are open on the Taskbar or that have
icons visible in the sys-tray, including fax software, dialers, and Internet
browsers. Any program that can address a COM Port or uses a modem can
cause this error.
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Reconfiguring a Windows Dial-Up Networking Connection
When you attempt to check your modem after configuration, or to configure a
Dial-Up Networking connection, Windows may issue a “COM Port open” error
message. This means that previously installed modem configurations using the
same COM Port as the Actiontec 56K PCI Internal Modem may be interfering
with its operation. This interference is most likely due to the presence of an old
Dial-Up Networking configuration. The problem is easily corrected by following
these simple steps.
Step 1 Double-click the My Computer icon located on the Windows Desktop
screen.
Step 2 In My Computer, double-click the Dial-Up Networking folder icon.
Find the dial-up profile for any old modem(s). Using your right mouse
button, click once (1 time) on the icon to bring up the menu.
Step 3 Select Properties from the menu to bring up the Properties screen. In
the Connect using box, select your new modem and then click the OK
button. This will reconfigure the dial-up profile for the new modem. After
you have clicked the OK button in the Properties screen, restart the
computer. This should clear the “Open COM Port” error.
30
Notices
Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential instal-
lation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harm-
ful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio and television reception, the user is encouraged to
try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
CAUTION: CHANGES OR MODIFICATIONS NOT EX-
PRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR
COMPLIANCE COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.
must also be installed using an acceptable method of connection. In some cases,
the company’s inside wiring associated with a single line individual service may
be extended by means of a certified connector assembly (telephone extension cord).
The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian main-
tenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunica-
tions company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connec-
tions of the power utility, telephone lines, and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
31
Telecommunications Regulations
The following three statements are provided in accordance with the Federal Com-
munications Commission (FCC) and CDOC (Canada) regulations. Please read
these statements carefully before installing your modem.
FCC Part 68 Requirements
This equipment complies with Part 68 of the FCC Rules. On the bottom of this
equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. If requested,
this information must be given to the telephone company.
The REN is used to determine the maximum number of devices connected to
your telephone line that will ring in response to an incoming call. In most, but not
all, areas, the total REN of devices connected to a line should not exceed five
(5.0). To find out the total permitted in your area, contact your local telephone
company.
If your telephone equipment causes harm to the telephone network, the telephone
company can discontinue your service temporarily. If possible, the company will
notify you in advance. But if advance notice isn’t practical, you will be notified as
soon as possible. You will be informed of your right to file a complaint with the
FCC.
Your telephone company can make changes in its facilities, equipment, opera-
tions, or procedures that could affect the operation of your equipment. If so, you
will be notified in advance so you can make the changes needed to maintain unin-
terrupted service.
If you experience trouble with this equipment, please contact the manufacturer at
the address given in this manual. The telephone company may ask that you dis-
connect this equipment from the network until the problem has been corrected or
until you are sure that the equipment in is not malfunctioning.
Canadian Department Of Communications (CDOC) Certification La-
bel:
NOTICE: The Canadian Department of Communications label identifies certified
equipment. This certification means that the equipment meets certain telecommu-
nications network protective, operational, and safety requirements. The Department
does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
32
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as ap-
propriate.
NOTICE: The LOAD NUMBER (LN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone loop which is used
by the device, to prevent overloading. The termination on a loop may consist of
any combination of devices subject only to the requirement that the sum of the
LOAD NUMBERS of all the devices does not exceed 100.
Industry Canada Class B Emission Compliance Statement
This Class B digital apparatus meets the requirements of the Canadian Interfer-
ence Causing Equipment Regulations.
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