AT T 9465 User Manual

9465 book_1ATT 2/29/00 11:23 PM Page ii

This AT&T product is manufactured by Lucent Technologies Consumer Products L.P.

Printed in Mexico. XXXXXXXXX Issue 1AT&T 3/00

9465 book_1ATT 2/29/00 11:23 PM Page 1

CONTENTS

Edit Memory Numbers..............................28

Review Talking Caller ID ...........................28

Record Talking Caller ID for a

INSTALLATION.................................3

Before You Install...........................................3

Table/Desk and Wall Installation................4

Number Previously Stored without

Talking Caller ID.....................................29

Store a Number and Name from

FEATURE SETUP..............................6

Softkeys............................................................6

Message Window Display............................6

Telephone Feature Setup.............................7

Caller ID Feature Setup...............................8

Answering System Feature Setup............10

Caller Specific Outgoing

Call History in Telephone Memory....29

ANSWERING SYSTEM OPERATION

At the Base

Audible Indicators.......................................30

About Mailboxes.........................................30

Announcement Play/Silent ........................30

Answering Calls...........................................31

Call Screening/Intercept ............................31

Announcement Bypass ..............................31

Record a Memo ..........................................31

Listen to, Save, & Delete Messages.........32

Message Window Display..........................33

Announcement Feature Setup.............14

TELEPHONE OPERATION

At the Handset ............................17

Make,Answer, or End a Call.....................17

Handset Volume...........................................17

Flash.................................................................17

Preview a Number ......................................17

Redial .............................................................18

Redial Plus.....................................................18

Temporary Tone ..........................................18

Mute...............................................................19

Hold ...............................................................19

Intercom........................................................19

Record a Phone Conversation ................20

Headset Jack.................................................20

ANSWERING SYSTEM OPERATION

At Cordless Handset or

Touch Tone Phone ........................34

Call Screening ..............................................34

Connect with the Answering System.......34

Remote Access Commands......................35

Voice Help Menu.........................................37

Audible Signals.............................................37

TELEPHONE OPERATION

At the Base..................................21

Speaker Volume/Base Ringer Volume......21

Hold ...............................................................21

Mute...............................................................21

Make,Answer, or End a Call.....................21

Page/Intercom..............................................22

Handset Locator .........................................22

CALLER ID OPERATION..................38

About Caller Identification.......................38

Call Waiting ..................................................39

Incoming Call History................................39

Mailbox Link.................................................39

Memory Match............................................39

Review Call History ...................................40

Display Dial...................................................40

Delete Call Records from Call History..41

Caller ID Display Messages.......................42

TELEPHONE MEMORY/DIRECTORY..23

Priority Ring .................................................23

Talking Caller ID .........................................23

Store a Number in Memory

from the Handset ...................................23

Store a Pause in a Memory Number ......25

Replace a Stored Number ........................25

Store a Name with a

Memory Number ...................................25

Store a Talking Caller ID Announcement

with a Memory Number ......................26

Dial a Memory Number............................26

View Memory Numbers ............................27

Delete Memory Numbers........................27

OPERATING RANGE .......................43

BATTERIES ....................................44

Battery Life...................................................44

Charge the Handset Battery Pack..........44

Replace the Handset Battery Pack.........46

IN CASE OF DIFFICULTY ................47

INDEX ..........................................51

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9465 book_1ATT 2/29/00 11:23 PM Page 3

INSTALLATION

Before You Install

Choose a location for the base near an electrical outlet and a telephone

jack. This phone requires a modular telephone jack and a standard

electrical outlet (110v AC) not controlled by a wall switch. For optimum

performance, install the base on the highest floor of your home. See the

illustration below for other location suggestions.

9465 book_1ATT 2/29/00 11:23 PM Page 4

INSTALLATION

Table/Desk and Wall Installation

Install the handset battery.

a) Remove battery

compartment

cover by pressing

on indentation

and sliding

c) Replace cover

by sliding it

downward.

on its track up

over battery

case until it

snaps firmly

into place.

b) Plug battery pack

connector into handset,

and place battery pack and

wires into compartment.

Attach belt clip to the cordless handset ( optiona l) .

NOTE: The handset cannot be charged in the face-up position

when the belt clip is attached.

a) Slide

down into

b) Push up

and

grooves to

attach.

away to

remove.

NOTE: Connect power to the base unit before placing the

handset in the cradle.

9465 book_1ATT 2/29/00 11:23 PM Page 5

INSTALLATION

Modular

telephone

jack

Standard

electrical outlet

Connect the telephone line cord.

If you are wall mounting the phone, use the

short line cord and press the excess cord

into the groove on the bottom of the base.

Connect the

power cord.

Mount the base on the wall. (WALL MOUNTING ONLY)

Hold the base so the mounting knobs on the standard wall jack

will fit into the holes on the bottom of the base. Slide the base

down onto the knobs until it locks into place.

Charge the handset battery.

Place the handset face up or face down in the base.

Charge the battery at least 12 hours the first time. After the first

charge, the battery will quick-charge in only six hours.

Check for dial tone.

After the batteries are charged, lift the handset and press P;

you should hear a dial tone.

Set up Telephone features.

See pages 6 and 7.

Set up Caller ID features.

See pages 8 and 9.

1 0 Set up Answering System features.

See pages 10–13.

1 1

Set up Caller Specific Outgoing Announcements.

See pages 14–16.

9465 book_1ATT 2/29/00 11:23 PM Page 6

FEATURE SETUP

Softkeys

Use the two “softkeys” on the handset, shown in the illustration, to access

many features.

Press U to begin viewing options.

When you see arrows on the display

screen, you can use the < and > buttons

next to the softkeys to scroll through

choices or move to the next display.

SETUP REDIAL +

Press the softkey below the operation

indicated on the display screen to select

that operation.

Softkey

Message Window Display

The message window on the base displays messages during feature setup.

Window Displays:

When:

System is in Setup Mode

You have pressed c

9465 book_1ATT 2/29/00 11:23 PM Page 7

FEATURE SETUP

Telephone Feature Setup

At the handset, you can set up one feature at a time, or you can set up a

feature and then move on to set up another feature.

Make sure the phone is off (

displayed).

is not

Press U, then >, and use the softkey to

select SETUP.

Select DONEif needed to reach the feature

you want to set, then use the CHANGE

softkey to scroll through the options for

that feature.

SETUP REDIAL +

Select DONEagain when the desired choice

is displayed to save your selection and

move to the next feature.

When you have finished setting Telephone features,

you can continue on to set up Caller ID features. If

you would like to exit Feature Setup, press U.

Dial Mode

If you have touch tone service, the phone will be

ready to use as soon as the battery is charged.

DIAL MODE:TONE

CHANGE

DONE

DIAL MODE:PULSE

CHANGE

DONE

Ringer Off / Battery Save

When the Ringer is set to OFF, the handset stays

ready to use for up to 30 days before you have to

return it to the base for recharging. When the

Ringer is off, the Page/Handset Locator feature does

not work, and the screen does not display incoming

call information. However, the call information is

stored in the call history. When the Ringer is on,

the handset stays ready to use for up to four days,

and all features are active.

RINGER: ON

CHANGE

DONE

RINGER: OFF

CHANGE

Handset Ringer

You can choose from four different handset Ringer

styles. Select DONEto choose a Ringer style.

RING TYPE: 1

CHANGE DONE

9465 book_1ATT 2/29/00 11:23 PM Page 8

FEATURE SETUP

Caller ID Feature Setup

You can continue to set up Caller ID features directly after setting up the final

Telephone feature (Handset Ringer), by programming your Home Area Code.

Make sure the phone is off (

displayed).

is not

Press U, then >, and use the softkey to

select SETUP.

Select DONEif needed to reach the feature

you want to set, then use the CHANGE

softkey to scroll through the options for

that feature.

Select DONEagain when the desired choice

is displayed to save your selection and

move to the next feature. When you have

finished setting Caller ID features, press

U to exit.

Program Home and Local Area Codes

Your “home area code” is the area code from which you are dialing.

“Local area codes” are area codes for which you must dial an area code but

not “1.”

Always program your home area code, and, if you need them, up to four

local area codes to allow for correct operation of the Display Dial feature

(see page 40).

NOTE: Do not select CHANGE. Instead, when screen displays AREA

CODE 1:

Use the keypad to enter your home area

code (AREA CODE 1).

Select CODE 2to reach AREA CODE 2(the

screen displays any current local area code

stored here). Use the keypad to enter a

three-digit local area code.

AREA CODE 1:000

CODE 2 DONE

Continue as in Step 1 for area codes 3, 4

and 5 as needed.

Select DONEwhen finished.

9465 book_1ATT 2/29/00 11:23 PM Page 9

FEATURE SETUP

Caller ID with Call Waiting

You must subscribe to Caller ID with Call Waiting

(a combined service) in order for this feature to

work. If you don’t have Caller ID with Call Waiting

service, turn this feature off.

CIDCW: ON

CHANGE

DONE

CIDCW: OFF

CHANGE

Call List Options

Choose whether the system stores information

LIST:ALL CALLS

CHANGE DONE

about ALL CALLSreceived, or for NO CALLS.

LIST:NO CALLS

CHANGE DONE

9465 book_1ATT 2/29/00 11:23 PM Page 10

FEATURE SETUP

Answering System Feature Setup

At the base, you can set up one feature at a time, or you can set up a

feature, and then move on to set up another feature. The system provides

audible prompts as you set up Answering System features.

Make sure the answering system is on, and press c on the

base. The Message Window displays CH.

Press s to reach the feature you want to set (the current

feature will be announced by the system).

Press < or > to scroll through the options for that

feature.

Press s again when the desired choice is displayed to save

your selection and move to the next feature.

To exit Answering System Feature Setup at any time, press

X or x.

Change

selected

announcement

or clock setting

Set/review

answering

Record/review

outgoing

system features

announcement

Set/review day

and time

Delete selected

announcement

Scroll through

screen options

Scroll through

screen options

Stop recording;

Exit Answering System

Feature Setup

9465 book_1ATT 2/29/00 11:23 PM Page 11

FEATURE SETUP

Select Your Announcement

NOTE: For information about recording your announcement, see

page 12.

•

You can record up to three different announcements — A, B, and AO

(the system comes set to A).

•

Announcements A and B are used when you want the system to record

callers’ messages. Announcement AO (Announce Only) is used when

you want to give information to callers without accepting messages.

By selecting A, B, or AO, you decide which announcement your callers

will hear when the system answers a call.

If you choose not to record an announcement for A or B, the system

answers with a prerecorded announcement: “Hello. Please leave a

message after the tone.” The system does not have a prerecorded

announcement for AO.

•

Press s until the system announces “Selected announcement

is….”

Press < or > to choose announcement A, B, or AO.

Press s when your choice is announced and displayed.

Ring Select / Toll Saver

Choose how many times the phone will ring before the system answers a

call (preset to 4). Set for 1 to 7 rings, or set to SA for Toll Saver. With Toll

Saver active, the system answers after two rings when you have new

messages and after four rings when you have no new messages.

Press s until the system announces “Number of rings…”

Press < or > to choose Ring Select setting.

Press s when your choice is announced and displayed.

Audible Message Alert

When Message Alert is on, the base beeps once every 15 seconds when

new mesages have been received.

Press s until the system announces “Message Alert is…”

Press < or > to choose your setting.

Press s when your choice is announced and displayed.

9465 book_1ATT 2/29/00 11:23 PM Page 12

FEATURE SETUP

Change Remote Access Code

Access features and functions of the answering system from a touch tone

phone. The Remote Access Code is preset to 500.

NOTE: Do not use the same code as the Priority Calling Code.

Press s until the system announces “Remote access code is…”

Press < or > to change the first digit, then press

s to move to the next digit. Repeat for second and third

digits.

Press s when your choice is announced and displayed.

Change Priority Calling Code

When a caller enters the Priority Calling Code from a touch tone phone,

the system “chirps” to alert you that you have a priority call. The Priority

Calling Code comes set to 999. You’ll need to provide callers with the

Priority Calling Code in order for them to use this feature.

NOTE: Do not use the same code as the Remote Access Code.

Press s until the system announces “Priority Calling Code

is…”

Press < or > to change the first digit, then press

s to move to the next digit. Repeat for second and third

digits.

Press s when your choice is announced and displayed.

Review Feature Settings

Check the status of the answering system feature settings by pressing

s on the base.

Record Your Announcement from the Base

•

The system has prerecorded announcements for A and B, but you

must record an announcement for AO. You can record an

announcement (up to three minutes long) that callers will hear when

the system answers a call.

•

Make sure you indicate in your announcement who has been assigned

to each mailbox, and that callers should press 1 or 2 to access the

appropriate mailbox.

NOTE: For best sound quality, record your announcement from the

cordless handset (see “Remote Access Commands” in ANSWERING

SYSTEM OPERATION At Cordless Handset or Touch Tone Phone on

page 35).

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FEATURE SETUP

If the announcement you want to record is the currently selected

announcement (A, B, or AO) go to Step 2. If not, select the

announcement by following the instructions in “Select Your

Announcement” on page 11, then go to Step 2 below.

Press c on the base.

Press A.

At the prompt, begin recording your announcement. Your

announcement can be up to three minutes long. Speak in a

normal tone of voice, about nine inches from the microphone.

When you are finished, press X or x. If the

announcement did not record successfully, you’ll hear an error

tone. Record the announcement again.

To r eview the a nnou ncement at any time, press A.

NOTE: The total recording time for this system is about 20 minutes.

Since all messages, memos, and announcements contribute to that time,

a short outgoing announcement is recommended.

Delete an Announcement

If the announcement you want to delete is the currently selected

announcement (A, B, or AO) go to Step 2. If not, select the

announcement by following the instructions in “Select Your

Announcement” on page 11, then go to Step 2 below.

Press A on the base.

Press D while the announcement is playing. The system

beeps once when the announcement is deleted.

Set the Clock

Press c. The Message Window displays CH.

Press C. The system announces the current day setting. To

change the day setting, hold down < or > until the

correct day is announced. Then release the button.

Press C. The system announces the current hour setting. To

change the hour setting, hold down < or > until the

correct hour is announced. Then release the button.

Press C. The system announces the current minutes setting.

To change the minutes setting, hold down < or >

until the correct minutes are announced. Then release the button.

Press C. The system announces the new day and time.

To check the cu r rent clock setting at any time, press C.

9465 book_1ATT 2/29/00 11:23 PM Page 14

FEATURE SETUP

Caller Specific Outgoing Announcement Feature Setup

Record personalized announcements — Caller Specific Outgoing

Announcements — that can be played to select callers. You can program

Caller Specific Outgoing Announcements to match:

•

specific telephone numbers, or

callers who choose to block their name and number when

calling (private calls), or

•

callers from areas in which Caller ID information is not transmitted

(unknown calls).

Callers from the numbers and call types you designate will hear your

special announcement, not the “regular” announcement. You can set the

system to record callers’ messages after your special announcement plays,

or to give information to callers without accepting messages (see Step 6 in

“Record Caller Specific Outgoing Announcements” on page 15).

You can program up to three Caller Specific Outgoing Announcements.

Each announcement can be up to three minutes long.

Record Caller Specific Outgoing Announcements from the Handset

Make sure the phone is off (

displayed).

is not

Press U, then > twice.

Use the softkey to select SPEC-ANN.

INTCM SPEC-ANN

Select ADD.

SPECIFIC ANNC

VIEW

ADD

Use the keypad to enter the digits (up to

24) of the incoming phone number, then

press > and select DONE

— OR —

ENTER NUMBER:

REDIAL PRIVATE

Select REDIALto match last number dialed

— OR —

Select PRIVATEto match blocked calls

— OR —

Press >, then select UNKNOWNto match

unknown calls.

ENTER NUMBER:

UNKNOWN

DONE

9465 book_1ATT 2/29/00 11:23 PM Page 15

FEATURE SETUP

Select YESto turn the Announce Only

feature on for this number or call type

— OR —

select NO.

Select RECORD, and record an

announcement using the handset.

ANNOUNCE ONLY?

YES

— OR —

5550123

RECORD

PLAY

Select STOPwhen finished. The system

plays the announcement you just recorded.

RECORDING...

STOP

The screen displays the number or call

type matched to this announcement. To

change the recording, select RECORD

— OR —

5550123

RECORD

PLAY

DONE

Select PLAYto hear the announcement

again

— OR —

Press >, then select DONE.

5550123

Review Caller Specific Outgoing Announcements

Make sure the phone is off (

displayed).

is not

Press U, then > twice.

Use the softkey to select SPEC-ANN.

INTCM SPEC-ANN

Select VIEW. The screen displays the

number or call type matched to the first

announcement.

Use < or > if needed to display the

announcement you want to review.

SPECIFIC ANNC

VIEW

ADD

NOTE: Press * to activate Announce Only

for the displayed number or call type (the

screen displays AO). To deactivate, press #.

9465 book_1ATT 2/29/00 11:23 PM Page 16

FEATURE SETUP

Select OPTIONS.

3175550123

OPTIONS

DONE

Select PLAY. The system plays the

announcement. You can select STOPto

stop playback

3175550123

RE-RECORD PLAY

— OR —

Select RE-RECORDto change the

announcement.

3175550123

RE-RECORD PLAY

Delete a Caller Specific Outgoing Announcement

Follow Steps 1 through 6 in “Review

Caller Specific Outgoing

Announcements.”

Press > and select DELETE. The

announcement is deleted, and the

remaining announcements are

renumbered.

3175550123

DELETE

DONE

DELETED

9465 book_1ATT 2/29/00 11:23 PM Page 17

TELEPHONE OPERATION

AT THE HANDSET

See the TELEPHONE

MEMORY and CALLER

ID OPERATION

sections of this

manual for more

calling options.

Screen remains lit

for 30 seconds after

you press any key

Scroll through

screen displays

Make,

Access answering

system features

Answer, or

End a Call

Press P.

The screen

displays

Access system

features to

program

when

connected, and

may display

SEARCHING...

Handset

Volume

Level changes

each time you

press V.

At the highest

setting, you’ll

Ñ OR Ñ

Flash

Preview a Number

hear a beep.

Access

Enter up to 24 digits

before calling (use < to

correct an error), then

subscriber

services while

on a call.

press

to call.

9465 book_1ATT 2/29/00 11:23 PM Page 18

TELEPHONE OPERATION

AT THE HANDSET

Redial

The last number dialed on this phone (up to 24 digits) is stored in redial

memory until you dial another number.

Press P. Wait for the dial tone and

for the to appear.

Use the softkey to select REDIAL.

5550123

MEM REDIAL

(REDIALdoes not appear on the screen if

there is no number in redial memory.)

NOTE: MEMin the screen display refers to

telephone memory. For Telephone Memory

Features, see TELEPHONE MEMORY/ DIRECTORY

starting on page 23.

Redial Plus

The handset stores the last five numbers dialed.

Make sure the phone is off (

displayed).

is not

Press U, then >.

Select REDIAL +.

SETUP REDIAL +

Use < and > to scroll through the last

five numbers dialed.

Press

to call the displayed

number.

5550123

Temporary Tone

If you have dial pulse (rotary) service, you can press * during a call to

switch to touch tone dialing.

Dial the call.

Press *. Buttons pressed after this send tone signals.

When you hang up or press

, the phone automatically

returns to dial pulse (rotary) dialing.

9465 book_1ATT 2/29/00 11:23 PM Page 19

TELEPHONE OPERATION

AT THE HANDSET

Mute

Mute allows you to hear your caller, but prevents the caller from hearing you.

Press > while on a call, until the screen

displays MUTE; select MUTE.

MUTE

HOLD

To return to your conversation, select

UNMUTE.

MUTED

UNMUTE

Hold

When you put a call on hold, you cannot hear your caller and your caller

cannot hear you.

Press > while on a call, until the screen

displays HOLD; select HOLD. The screen

displays CALL HELD.

MUTE

HOLD

To return to the call, select UNHOLD

— OR —

CALL HELD

UNHOLD

Lift the handset of an extension on the

same line.

Intercom

Press U, then >; select INTERCOM.

INTCM SPEC-ANN

Using the handset, speak to someone at the

base.

Select OFFwhen finished.

INTERCOM ON

PAGE

OFF

9465 book_1ATT 2/29/00 11:23 PM Page 20

TELEPHONE OPERATION

AT THE HANDSET

Record a Phone Conversation

Using the handset (not the speakerphone), you can record a phone

conversation up to three minutes long. Listen to the recording as you do

any other message.

NOTE: This unit does not sound warning beeps to let the other party

know that the call is being recorded. To ensure that you are in

compliance with any state and federal regulations that concern

recording a telephone call, you should start the recording process and

then inform the caller that you are recording the call.

Press a, then # at any time during a phone conversation at

the handset.

Press 1 or 2 to select in which mailbox the conversation will be

recorded. The system beeps and begins recording.

To stop recording, press 5.

Headset Jack

You can use this telephone hands-free when you install an AT&T 2.5 mm

headset (purchased separately).

Plug the headset into the jack located on the left side of the handset.

Do not force the connection, but make sure the plug fits securely.

Follow the instructions under “Make,Answer, or End a Call” on

page 17.

If you wish, attach the belt clip (see page 4 in the INSTALLATION

section of this manual).

NOTE: The earpiece and

microphone on the handset are

disabled when the headset is

plugged in.

9465 book_1ATT 2/29/00 11:23 PM Page 21

TELEPHONE OPERATION

AT THE BASE

Speaker Volume/

Base Ringer Volume

Press E or

e to adjust

from highest to

lowest.

While on a call,

use to adjust the

volume of what

you hear.

When not on a

call, use to adjust

how loudly the

phone rings.

NOTE: If you

try to increase

highest setting

or decrease

lowest, you’ll

hear a beep.

When Base Ringer

Volume is set to 0,

Ringer is off and

BASE RINGER OFF

light goes on.

Mute

Hold

Press M to

Press H to put

a call on hold.

The SPEAKER

light flashes. To

return to the call,

press H again.

prevent your caller

from hearing you

(you can hear your

caller). Press again

to deactivate.

Make,

Answer, or

End a Call

Press K.

The SPEAKER

light is on

when call is

connected.

NOTE: When

Hold is active,

pressing K

on base or P

on handset will

also return you

to the call.

9465 book_1ATT 2/29/00 11:23 PM Page 22

TELEPHONE OPERATION

AT THE BASE

Page/Intercom

Press and release i to

signal someone at the handset. A three-

part paging tone sounds.

When the person at the handset selects

INTERCOM, the handset and base can

communicate without tying up the

phone line.

PAGE FROM BASE

INTERCOM

Handset Locator

Press and hold i to locate the handset. The handset will

beep for up to three minutes or until you turn it off. To cancel, press any

button on the handset or i on the base.

NOTE: When the handset is in use or the Ringer is turned off, the Page

and Handset Locator features are inactive.

9465 book_1ATT 2/29/00 11:23 PM Page 23

TELEPHONE MEMORY/DIRECTORY

You can store up to 20 telephone numbers and names in memory. Your

directory entries will be saved in the event of a power failure.

Priority Ring

While storing numbers in memory, you can choose to have the handset

alert you with a special ring when you receive a call from:

•

specific telephone numbers you store, or

callers who choose to block their name and number when

calling (private calls), or

•

callers from areas in which Caller ID information is not transmitted

(unknown calls).

The special ring begins after the first normal ring. (See Step 7 in “Store a

Number in Memory from the Handset” on page 24.)

Talking Caller ID

You can also record announcements to be played at the base — Talking

Caller ID — when a call is received from a telephone number or call type

you program.

Each announcement can be up to four seconds long. (See Step 8 in “Store

a Number in Memory from the Handset.”)

Store a Number in Memory from the Handset

Make sure the phone is off (

displayed).

is not

Press U.

Use the softkey to select DIR.

CALL-ID

DIR

Select ADD.

DIRECTORY

VIEW

Press < or > to scroll through memory

— OR —

ENTER LOC.#:__

TO SCROLL

Enter a memory location from 01–20.

NOTE: Press * to activate Priority Ring for

the displayed number (the screen displays !).

To deactivate, press #.

Press U twice to exit.

NOTE: When viewing numbers in memory, you can press

dial the number displayed on the screen.

Delete Memory Numbers

Follow Steps 1 through 4 in “View

Memory Numbers.”

Press U.

Use the softkey to select DELETE.

5550123

DELETE EDIT

Use the softkey to select YES.

DELETE LOC.?

YES NO

The screen displays DELETED.

Remaining memory locations are not

renumbered.

DELETED

NOTE: When you delete a number stored with Talking Caller ID, the

announcement stored with that number is also deleted.

9465 book_1ATT 2/29/00 11:23 PM Page 28

TELEPHONE MEMORY/DIRECTORY

Edit Memory Numbers

Follow Steps 1 through 4 in “View

Memory Numbers” on page 27.

Press U.

Use the softkey to select EDIT.

5550123

DELETE EDIT

Press < to erase digits, then use the dial

pad to enter new digits.

Select DONEto edit the name.

5550123

PAUSE

DONE

Press < to erase letters, then use the dial

pad to enter new letters

— OR —

DOE JOHN

NUMBER DONE

Select NUMBERto edit the telephone

number.

Select DONE.

Press U twice to exit.

Review Talking Caller ID

Follow Steps 1 through 4 in “View

Memory Numbers” on page 27.

Press U, then >

5550123

DELETE EDIT

Use the softkey to select PLAY. The

system plays the announcement.

— OR —

Select RE-RECORDto change the

announcement.

5550123

RE-RECORD PLAY

— OR —

Press U twice to exit.

9465 book_1ATT 2/29/00 11:23 PM Page 29

TELEPHONE MEMORY/DIRECTORY

Record Talking Caller ID for a Number Previously

Stored without Talking Caller ID

Follow Steps 1 through 4 in “View

Memory Numbers” on page 27.

Press U, then >

3175551233

DELETE EDIT

Use the softkey to select YES.

TALKING CID?

YES NO

Select RECORD, and record an

announcement using the handset.

3175551233

RECORD

DONE

Select STOPwhen finished. The system

plays the announcement you just recorded.

You can select STOPto stop playback.

RECORDING...

STOP

The screen displays the number or call

type matched to this announcement. To

change the recording, select RE-RECORD

— OR —

3175551233

RE-RECORD DONE

Select DONE.

Press U twice to exit.

Store a Number and Name from

Call History in Telephone Memory

You can store information received from Caller ID in the telephone

memory (see “Review Call History” on page 30 in CALLER ID OPERATION.)

Use < or > to scroll to the phone number

you want to store.

Press U.

WRITER’S NOTE: Has

this section changed as

well?

Use the softkey to select STORE.

Enter a memory location from 01–20.

The handset “chirps” if programming

was successful.

9465 book_1ATT 2/29/00 11:23 PM Page 30

ANSWERING SYSTEM OPERATION

AT THE BASE

Set/review

day and time

Record/review

outgoing

announcement

Set/review

answering

Use with other

system features

buttons to

change settings

Turn answering

system on or off

Delete all or

some messages

Adjust message

playback volume

Skip all or

part of

message

Repeat all or

part of

message/

Record a memo

Mailbox 2/

Stop message

playback

Mailbox 1/

Stop message

playback

Audible Indicators

This system will give you voice prompts for feature operations and voice

confirmations when you press a button or complete an operation.

About Mailboxes

This answering system has two voice mailboxes. Callers using a touch tone

phone can select the mailbox in which their messages will be recorded by

pressing 1 or 2 after the system answers the call. All other messages will

be recorded in Mailbox 1.

Announcement Play/Silent

You can reset the system so you won’t hear the announcement when it

answers a call.

Press and hold A for approximately two seconds, until the current

setting (AP for Announcement Play, or AS for Announcement Silent) is

displayed. Continue to hold A until the display changes, then release

the button.

9465 book_1ATT 2/29/00 11:23 PM Page 31

ANSWERING SYSTEM OPERATION

AT THE BASE

Answering Calls

NOTE: See descriptions of Announcements A, B, and AO, on page 11.

•

If you select Announcement A or B, callers can press 1 or 2 during

the announcement to select a mailbox, or they can wait for the beep

to leave a message in Mailbox 1. If the message is longer than three

minutes, or if the caller is silent for more than seven seconds, or if the

system runs out of memory, the system beeps once and hangs up.

•

If you select Announcement AO, the system plays to the end of the

announcement, then hangs up.

If the system is off and the phone rings, the call will be answered after

10 rings and the caller will hear “The machine is off.” The system then

hangs up after 15 seconds if it does not receive a remote command.

•

If the system is on and the memory is full, the call will also be

answered after 10 rings, and the caller will hear “Memory is full.”

To turn the system on or off remotely, see ANSWERING SYSTEM

OPERATION–From Cordless Handset or Touch Tone Phone.

Call Screening/Intercept

Set the system to answer calls, and set the message playback

volume control so you can hear the caller’s message.

If you decide to take the call, press P on the handset or

K on the base.

If you pick up an extension phone during the announcement and the

announcement does not stop right away, press and release the

telephone switchhook or press X or x on the base.

Announcement Bypass

To bypass your announcement, callers using a touch tone phone can press

#, then 1 or 2 to select a mailbox when they hear your announcement

begin. The system then stops playing your announcement and beeps so

the caller can immediately begin recording a message.

Record a Memo

You can record a memo up to three minutes long to store as an incoming message.

Press and release m on base. Both MBOX lights blink rapidly.

Press a b button to select a mailbox for the memo. After

the beep, speak toward the microphone. The Message Window

displays the length of your memo.

To stop recording, press b.

9465 book_1ATT 2/29/00 11:23 PM Page 32

ANSWERING SYSTEM OPERATION

AT THE BASE

Listen to, Save & Delete Messages

The system automatically saves your messages until you delete them,

and can store approximately 20 minutes of messages, memos, and

announcements (up to a maximum of 99 messages).

Before playing a message, the system announces the day and time it was

received. While the message plays, the Message Window displays the

number of the message. After playing the last message in a mailbox, the

system announces “End of messages.”

When memory is full, or the maximum number of messages is recorded,

the Message Window flashes F.

To play and delete messages, either press and release the appropriate

button or hold it down as indicated below in the chart below. When a

button is held down, the system will beep.

Function:

Button:

Play all messages in a mailbox Press X or x.

Play only new messages

in a mailbox

HoldX or x for

about two seconds.

Repeat previous message

or skip to next message

Press < or >.

Back up to earlier message

Press < or > until Message

or skip ahead to later message Window displays message number.

Repeat part of message

or skip part of message

Hold < or >; release to

resume playing.

View Caller ID information

Stop message playback

Delete all messages

Press a while a message plays.

Press X or x.

Press D; MBOX lights flash.

You cannot delete messages until Press X or x for

they’ve been reviewed; deleted

messages cannot be recovered.

mailbox of messages you want

to delete.

Delete selected message

Press D while message is playing.

Check message before deleting

by pressing < to replay.

9465 book_1ATT 2/29/00 11:23 PM Page 33

ANSWERING SYSTEM OPERATION

AT THE BASE

Message Window Display

Window Displays:

When:

–

You have messages waiting, or message is playing

System is set to Announce Only

System is taking a call

– –

–

CL ↔

You need to reset the clock, and there are

messages waiting

CL ↔ AO

You need to reset the clock, and the system is set

to Announce Only

F, flashing

Answering system memory is full

Counting 0 to 59

Shows time elapsed while recording an

announcement or memo

Announcement Playback has been selected

Announcement Silent has been selected

You have pressed D

System is ready to record a memo

Indicates volume level selected

–

7, in left position

for 1 second

System “initializing” or deleting messages

Handset is in use

Speakerphone is in use

Handset and Speakerphone are in use

Intercom is on

NOTE: Before the system announces “End of Messages,” you can replay a

deleted message. Press < to display message number. Once the

system announces “End of Messages,” you cannot replay.

9465 book_1ATT 2/29/00 11:23 PM Page 34

ANSWERING SYSTEM OPERATION

AT CORDLESS HANDSET OR TOUCH TONE PHONE

You can access many features of this system remotely from a touch tone

phone or from the cordless handset (within range of the base).

Whether you are using the cordless handset or calling from a touch tone

phone, you press the same buttons. The only difference is the way you

connect with the answering system.

Call Screening

You can use the cordless handset to listen to callers as they leave messages.

Press P to speak to a caller.

To monitor a call:

If the handset is away from the base, press a.

To end monitoring without taking the call, press a or put the

handset in the base.

Connect with the Answering System

From the Cordless Handset

When the Ringer is set to ON, the

appears to let you know you have

new messages. To access the answering system:

Press a on the handset. The screen displays REMOTE

ACCESS.

The system announces the number of messages, and then beeps

twice.

After the two beeps, the system is ready to accept a command (see

“Remote Access Commands” on page 35).

To disconnect from the answering system, press a or return

the handset to the base.

From a Touch Tone Phone

Dial your telephone number.

When the system answers, enter your Remote Access Code (preset

to 500). The system announces the number of messages, then

beeps twice.

Wait four seconds for the system to play back all messages

— OR—

Enter a remote command (see “Remote Access Commands”).

9465 book_1ATT 2/29/00 11:23 PM Page 35

ANSWERING SYSHTEEAMDLOIPNEERRATIGIOHNT

AT CORDLESS HANDSET OR TOUHCEHADTOLINNEEPRH-OSUNBE

Remote Access Commands

Function:

Command:

Play all messages in

a mailbox

Press 1, then mailbox number (1 or 2)

Play new messages in

a mailbox

Press 2, then mailbox number (1 or 2)

Repeat a message

Press 4 while message is playing; each

press backs up another message

Repeat part of a message

Skip message

Hold 4, release to resume playing

Press 6 while message is playing; each

press advances another message

Skip part of message

Stop

Hold 6, release to resume playing

Press 5

Save messages

Hang up

Play messages in

another mailbox

After “End of messages” and two beeps,

press 1 (all) or 2 (new), then mailbox

number (1 or 2)

Delete selected message

Delete all messages

Press 3 while message is playing

After “End of messages,” press 3, then

mailbox number (1 or 2)

Review announcement

Record announcement

Press 7; system beeps twice, is ready

to accept a command

Press * 7; after beep, record

announcement, press 5 to stop. System

beeps twice, is ready to accept command

Record memo

Press #, then mailbox number where

you want memo recorded; speak after

beep; press 5 to exit

Review settings

Change settings

Press 9; system announces current settings

Press * 9

9465 book_1ATT 2/29/00 11:23 PM Page 36

ANSWERING SYSTEM OPERATION

AT CORDLESS HANDSET OR TOUCH TONE PHONE

Remote Access Commands

Function:

Command:

End remote access call

Hang up, or if you are using the handset,

press a

Select an Outgoing

Announcement

Press * 9, then press 9; system

announces current selection. Press 6 or

4 to hear other selections, press 9 to

save, press 5 to exit

Set the Clock

Press * 8; system announces day

setting, followed by,“To change, press 6

or 4. To change the hour, press 8.” Press

4 to move back a day, or 6 to move

forward a day.

Press 8; system announces hour setting,

followed by,“To change, press 6 or 4. To

change the minutes, press 8.” Press 4 to

decrease or 6 to increase hour.

Follow the same procedure to change

minutes setting. System announces new

time setting

Review On/Off Status

Turn System Off

Press 0; system announces current status

Press * 0; system announces,“The

machine is off”

Turn System On

When system is off, it answers after 10

rings, announces “The machine is off”

and beeps twice. Press * 0; system

announces,“The machine is on”

Record Message When

System is Off

Press # when system answers after 10

rings; begin speaking after system beeps

NOTE: The system beeps twice to indicate it is ready to accept a

command.

9465 book_1ATT 2/29/00 11:23 PM Page 37

ANSWERING SYSHTEEAMDLOIPNEERRATIGIOHNT

AT CORDLESS HANDSET OR TOUHCEHADTOLINNEEPRH-OSUNBE

Voice Help Menu

Use the Voice Help Menu to access the answering system from your

cordless handset or from a remote touch tone telephone, even if you do

not know or remember the command codes.

Connect with the answering system.

Press 5. The system announces a list of operations and the

buttons you need to press.

At the end of the list, the system beeps twice to indicate it is ready

to accept a command.

You can access the Voice Help Menu any time after the system has

given you the two-beep signal that it is ready to accept a

command.

Audible Signals

Signal:

Means:

Long ring

Incoming call

Single beep

Valid button press

Page

Three-part tone

Repeating three-part tone

Two short beeps

Four short beeps

Four long beeps

Handset Locator

Handset is out of range

Low battery

Base is busy

Long buzzing tone

Series of ascending tones

“Chirp” after ring

Error – unsuccessful action

Action has been successful

Priority Call

9465 book_1ATT 2/29/00 11:23 PM Page 38

CALLER ID OPERATION

Ringer is off

Answering system message

Priority Call

Repeat Call

Unreviewed

call

information

Battery

Phone not

in use

status

Time

Call number

Date

Caller’s phone

number

Caller’s

name

About Caller Identification

•

The Caller ID feature works with Caller Identification service

provided by your local telephone company. There is a fee for this

service, and it may not be available in all areas. This phone can

provide information only if both you and the caller are in areas

offering Caller Identification service, and if both telephone

companies use compatible equipment. Depending on your

service, you will be able to see the number, or the name and

number, of your caller.

•

Caller ID with Call Waiting allows you to see who’s calling even

while you’re on another call.

This feature requires Caller ID with Visual Call Waiting combined

service available through your local telephone company. If you

are already subscribing to Caller ID and Call Waiting as

separate services, you need to request a subscription to

Caller ID with Visual Call Waiting as a single, combined

service.

•

If you choose not to use the Call Waiting feature, this unit will also

work with regular Caller ID service. Such services are not

available in all areas. To turn off Caller ID with Call Waiting, see

the FEATURE SETUP section of this manual. The time and date are

sent by the provider, along with the call information.

9465 book_1ATT 2/29/00 11:23 PM Page 39

CALLER ID OPERATION

Call Waiting

If you have Call Waiting with Caller ID service, the screen will display

information about your Call Waiting call when you hear the call signal.

Press

to access the call. Press

again to return

to the original call.

NOTE: If you are using an extension phone

when you receive a Call Waiting signal, the

screen displays MULTIPLE PHONES IN USE:

NO DATA.

MULTIPLE PHONES

IN USE: NO DATA

Incoming Call History

This telephone assigns each incoming call a number from 1 to 99. The

most recent call will have the highest number. When the call history is full,

the oldest call information is deleted to make room for new incoming call

information.

Mailbox Link

The screen displays

if the caller left a voice message. To hear the voice

message immediately, press a and proceed as when listening to any

messages (see “Remote Access Commands” in the ANSWERING SYSTEM

OPERATION At Cordless Handset or Touch Tone Phone section of this

manual). After playing the message, the system returns to call history.

Memory Match

Names stored in memory will appear in your incoming Caller ID as you

stored them (not as the telephone company sends them).

9465 book_1ATT 2/29/00 11:24 PM Page 40

CALLER ID OPERATION

Review Call History

Review information in the call history at any time.

Press < or >, or press U.

Select CALL-ID. The screen displays the

number of calls in the call history and

how many, if any, are new.

CALL-ID

DIR

Use < or > to scroll through the call

history. The screen displays the name (if

your service provides this), number,

date, and time of the call simultaneously,

beginning with the most recent call.

99 CALLS/25 NEW

TO SCROLL

3175550123

DOE JOHN

When you reach the end of the call

history, the screen displays END OF

LIST. Press < or > to continue

reviewing the call history.

END OF LIST

To exit the review, you can press either

softkey or wait 30 seconds.

Display Dial

NOTE: To use the Display Dial feature, you must follow the directions to

“Program Home and Local Area Codes” in the FEATURE SETUP section of

this manual.

Press

on the handset as you review calls in call history. The

screen displays the number being called and the phone dials the number.

If the screen displays an error indicator (for example, Er), you cannot dial

any displayed digits.

If the call came from your home area code, then the screen displays only

the seven digits of the number you’re calling. When you press

the phone dials the seven displayed digits. You must program your home

area code for this to work.

If the call came from one of the local area codes you programmed, the

screen displays ten digits (three digits of area code plus seven digits of

phone number). When you press

, the phone dials ten digits,

without inserting a “1” before the area code.

9465 book_1ATT 2/29/00 11:24 PM Page 41

CALLER ID OPERATION

If you receive a call from an area code not programmed in the phone, you

will see 10 digits on the screen (the area code and the phone number).

The phone will automatically dial “1” before the number when you press

If you try to use the Display Dial feature, but your call cannot be completed

unless you dial “1” before the number, follow the steps below:

Press < or > to locate the number you

want to call.

Press U.

Press > until the screen displays DIAL +1.

Select DIAL +1to dial the number.

3175550123

DIAL +1 DONE

Delete Call Records from Call History

NOTE: Once you delete a call from call history, you cannot retrieve the

call information.

Delete a Specific Call Record

Press < or > to scroll to the record you

want to remove.

Press U while the call information is

displayed.

Use the softkey to select DELETE. The

handset beeps and deletes the call record.

The screen displays DELETED.

3175550123

DELETE STORE

DELETED

9465 book_1ATT 2/29/00 11:24 PM Page 42

CALLER ID OPERATION

Delete All Call Records

Press < or > to display the number of

calls in the call history.

While the number of calls is displayed,

press U.

The screen displays DELETE ALL?. Select

YESto remove all calls.

DELETE ALL?

YES NO

The screen displays ARE YOU SURE?.

Select YESto remove all calls. The screen

displays NO CALLS, and the information is

permanently deleted.

ARE YOU SURE?

YES NO

NO CALLS

Caller ID Display Messages

Display:

Means:

PRIVATE NAME

The other party is blocking name information.

PRIVATE NUMBER

PRIVATE CALL

UNKNOWN CALL

The other party is blocking telephone number

information.

The other party is blocking name and number

information.

Your phone company is unable to receive

information about this caller’s name and

number.

UNKNOWN NAME

Caller’s number is available, but name is not.

Caller’s name is available, but number is not.

UNKNOWN NUMBER

MULTIPLE PHONES

IN USE/NO DATA

An extension phone is in use when a Call

Waiting signal is received.

9465 book_1ATT 2/29/00 11:24 PM Page 43

OPERATING RANGE

This cordless telephone operates within the maximum power allowed by

the Federal Communications Commission (FCC). Even so, this handset and

base can communicate over only a certain distance — which can vary with

the locations of the base and handset, the weather, and the construction of

your home or office. For best performance, keep the base antenna fully

upright.

If you receive a call while you are out of range, the handset might not

ring — or if it does ring, the call might not connect when you press P.

Move closer to the base, then press P to answer the call.

If you move out of range during a phone conversation, you might

hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing P, your phone will be

left “off the hook.” To hang up properly, walk back into range, periodically

pressing P.

9465 book_1ATT 2/29/00 11:24 PM Page 44

BATTERIES

Battery Life

Battery life depends on how far the handset is from the base, and other

environmental conditions.

NOTE: For optimum battery performance, charge your handset on the

base every night.

Operation:

Approximate Battery Life:

IN USE

Near base unit

4 hours

(phone on)

Away from base unit

2 1/2 hours

NOT IN USE

Powersave off

Powersave on

4 days

17 days

Charge the Handset Battery Pack

This battery should remain charged up to four days with Powersave turned

off and up to 17 days with Powersave on. A fully charged battery provides

an average talk time of about three hours.

The battery pack needs charging when:

•

A new battery is installed in the handset.

The phone beeps four times when you press P.

The battery status symbol on the screen is only partly displayed.

The phone does not respond when you press P.

Place the handset in the base either in the face-down or face-up position so

the CHARGING light turns on. The battery pack is typically fully charged in

six hours. For best results, the initial charge should be 12 hours.

You can keep the battery fully charged by returning the handset to the

base after each use.

If you repeatedly get a low battery indicator, even after four hours of

charging, the battery should be replaced.

9465 book_1ATT 2/29/00 11:24 PM Page 45

BATTERIES

CAUTION: To reduce the risk of fire or injury to persons or

damage to the telephone, read and follow these instructions

carefully:

•

Use only Replacement Battery XXXX (SKU# XXXXX).

Do not dispose of the battery in a fire. The cell might explode.

Check with local codes for special disposal instructions.

Do not open or mutilate the battery. Released electrolyte is

corrosive and may cause damage to the eyes or skin. It may be

toxic if swallowed.

Exercise care in handling batteries in order not to short the battery

with conducting materials such as rings, bracelets, and keys. The

battery or conductor may overheat and cause harm.

Charge the battery provided with or identified for use with this

product only in accordance with the instructions and limitations

specified in this manual.

•

Observe proper polarity orientation between the battery and

battery charger.

Nickel Cadmium Rechargeable Batteries must be

recycled or disposed of properly. Do not dispose of in

household garbage. If burned, it could explode. If

punctured, it could release caustic material which could

injure the skin or eyes. If swallowed, it may be toxic.

™

The RBRC seal means that the manufacturer is voluntarily participating in

an industry program to collect and recycle Nickel-Cadmium rechargeable

batteries when taken out of service within the United States. These

batteries may be taken to a participating local retailer of replacement

batteries or recycling center. Or, you may call 1-800-8BATTERY for

locations accepting spent Nickel-Cadmium batteries.

RBRC is a registered trademark of the Rechargeable Battery Recycling Corporation.

9465 book_1ATT 2/29/00 11:24 PM Page 46

BATTERIES

Replace the Handset Battery Pack

Remove the battery compartment cover on the handset by

pressing on the indentation and sliding the cover downward.

Lift out the old battery pack.

Hold the new battery pack and plug the connector into the

handset. Place the battery pack into the compartment.

Replace the cover by sliding it on its track up over the battery

case until it snaps firmly into place.

The new battery pack must be charged before using the

phone. Place the handset face up or face down in the base and

allow it to charge for at least 12 hours the first time. After the first

charge, the battery will quick charge in only six hours. The

telephone might operate before that, but for best performance, let

the battery pack charge fully.

NOTE: The handset cannot be charged in the face-up position if the

belt clip is attached.

9465 book_1ATT 2/29/00 11:24 PM Page 47

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.a t t.com or call

1 800 222–3111. Please retain your receipt as your proof of

purchase.

If the phone does not work at all, check these items first:

•

Make sure the power cord is plugged into the base and an electrical

outlet not controlled by a wall switch.

Make sure the telephone line cord is plugged firmly into the base unit

and the telephone jack.

If the phone does not beep, or beeps four times when you press

P, the battery pack might need recharging or replacement.

If the battery does not charge after six hours, replace it with

Replacement Battery XXXX (SKU# XXXXX).

Make sure the battery pack is installed correctly.

If the above suggestions do not solve the problem, try re-initializing the

handset and base (see “To re-initialize the handset and base”).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone,

disconnect the phone and try another phone in the same jack. If there is

no dial tone on that phone either, the problem is probably in your wiring

or local service.

If you hear a two-beep signal when you try to use the handset:

•

The handset and base are not communicating properly. You might be

out of range. Move closer to the base and try again.

If moving closer to the base does not help, follow the directions below

to re-initialize the handset and base.

•

To re-initialize the handset and base:

Disconnect the power to the base.

Remove the handset battery pack.

Wait at least 15 seconds.

Insert the handset battery pack.

Connect the power to the base.

Put the handset in the base to re-initialize.

9465 book_1ATT 2/29/00 11:24 PM Page 48

IN CASE OF DIFFICULTY

If you hear noise or interference when using the phone:

•

Make sure the base antenna is fully upright.

You may be out of range. Move closer to the base.

Household appliances plugged into the same circuit as the base can

sometimes cause interference. Try moving the appliance or the base to

another outlet.

•

The layout of your home or office may be limiting the operating range.

Try moving the base to another location, preferably on an upper floor.

If the phone does not ring when you receive a call:

•

Make sure the handset Ringer is on.

•

Make sure the telephone line cord is connected firmly to the base and

the telephone jack.

•

Make sure the AC adapter is plugged firmly into an electrical outlet not

controlled by a wall switch.

•

You might be too far from the base; move closer.

You might have too many extension phones on your telephone line to

allow all of them to ring. Try unplugging some of them.

If your telephone misdials or you don’t hear the other person

right away:

•

It might take a few seconds for your handset to find a good connection to

the phone line. While it is searching, the screen displays SEARCHING....

Do not start dialing until the

appears and you hear the dial tone.

If you have dial pulse (rotary) service, you’ll need to set the Dial Mode

to PULSE. Follow the instructions under “Dial Mode” in the FEATURE

SETUP section of this manual.

If you have touch tone service and you hear clicks while you are dialing,

you’ll need to set the Dial Mode to TONE. Follow the instructions under

“Dial Mode”in the FEATURE SETUP section of this manual.

If the caller’s name or phone number is not displayed:

•

Make sure you subscribe to Caller ID service or Caller Name service

from your local telephone company.

•

Make sure Powersave is off.

Make sure the battery is charged.

Caller ID with Visual Call Waiting service might not work when the

phone is connected to a Private Branch Exchange (PBX).

9465 book_1ATT 2/29/00 11:24 PM Page 49

IN CASE OF DIFFICULTY

If the caller’s name or phone number is not displayed during

Call Waiting:

•

You should call your service provider to confirm that you subscribe to

combined Caller ID with Call Waiting service.

The screen may not display the call information if someone is on an

extension phone.

The Caller ID with Call Waiting feature is inactive during a power

interruption.

•

Make sure the battery is charged.

Make sure Caller ID with Call Waiting is turned on (see the CALLER ID

OPERATION section of this manual).

If speakerphone conversation sounds distorted:

After the phone is powered up, the speakerphone initializes for about 10–15

seconds the first time it is used. Conversation should be clear after this.

If messages are incomplete:

•

If a caller leaves a very long message, part of it may be lost when the

system disconnects the call after three minutes.

If the caller pauses for more than seven seconds, the system stops

recording and disconnects the call.

If the system’s memory becomes full during a message, the system

stops recording and disconnects the call.

If you have difficulty hearing messages:

Check the volume setting.

If the system does not answer after the correct number of rings:

•

Make sure that the two-digit message window in the base is on. If it is

off, press O.

If Toll Saver is on, the number of rings changes to two when you have

new messages waiting.

In some cases, the system may be affected by the ringing system used

by the local telephone company.

If the memory is full or the system is off, the system answers after

10 rings.

9465 book_1ATT 2/29/00 11:24 PM Page 50

IN CASE OF DIFFICULTY

If CL appears in the Message Window:

You need to reset the clock.

If the system does not respond to commands from a remote

touch tone phone:

•

Make sure you are calling from a touch tone phone. When you dial a

number, you should hear tones. If you hear clicks instead, the phone is

not a touch tone telephone.

•

The answering system may not detect the Remote Access Code while

your announcement is playing. Try waiting until the announcement is

over before entering the code.

•

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using.

Press keys firmly.

If your outgoing announcement isn’t clear:

•

If you record your announcement at the base, make sure you speak in

a normal tone of voice, about nine inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you

are recording.

For best sound quality, record the announcement using the cordless

handset.

9465 book_1ATT 2/29/00 11:24 PM Page 51

INDEX

Index

Come

9465 book_1ATT 2/29/00 11:24 PM Page 52

INDEX

Index

Come

9465 book_1ATT 2/29/00 11:24 PM Page 53

9465 book_1ATT 2/29/00 11:24 PM Page 54

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