AT T SL81108 User Manual

User’s manual  
SL81108/SL81208  
DECT 6.0 cordless  
telephone with caller ID/call  
waiting  
Parts checklist  
Your telephone contains the following items.  
Quick start guide  
User’s manual  
SL81108/SL81208  
DECT 6.0 cordless  
telephone with caller ID/call  
waiting  
SL81108/SL81208  
DECT 6.0 cordless  
telephone with caller ID/call  
waiting  
User's manual  
Quick start guide  
Telephone base with  
mounting bracket,  
telephone line cord and  
power adapter installed  
Cordless handset  
(1 for SL81108)  
(2 for SL81208)  
Charger for cordless handset  
with power adapter installed  
(1 for SL81208)  
Battery for cordless handset  
(1 for SL81108)  
(2 for SL81208)  
Battery compartment cover  
(1 for SL81108)  
(2 for SL81208)  
Belt clip for cordless handset  
(1 for SL81108)  
(2 for SL81208)  
User’s manual  
SL81108/SL81208  
DECT 6.0 cordless  
telephone with caller ID/call  
waiting  
Table of contents  
Getting started  
Quick reference guide  
Caller ID  
Caller ID operation..........................38  
To review the caller ID  
history..............................................41  
handset............................................2  
telephone base............................3  
Installation preparation..................4  
Telephone base & charger  
installation......................................5  
Battery installation & charging...7  
Belt clip & optional headset..............9  
Mounting bracket procedure..........10  
Appendix A, Screen icons,  
lights & tones................................43  
Appendix B, Handset display  
screen messages............................45  
Appendix C, Adding and  
registering handsets.....................48  
Appendix D, Replacing a  
handset..........................................49  
Appendix E, Maintenance.....50  
Appendix F, Important safety  
information...................................51  
Appendix G, FCC Part 68 and  
ACTA................................................54  
Appendix H, FCC Part 15......56  
Appendix I,  
Limited warranty.........................57  
Appendix J, Technical  
specifications................................60  
Appendix K,  
Troubleshooting..........................61  
Index...................................................68  
Handset settings  
Handset settings..............................17  
Telephone operation  
Handset operation..........................22  
Options while on calls..................25  
Intercom...............................................28  
Call transfer using intercom......30  
Directory  
About the directory........................32  
Creating directory entries...........33  
Directory review...............................35  
Directory search...............................36  
To dial, delete or  
edit entries.....................................37  
1
Getting started  
Quick reference guide - handset  
CHARGE indicator  
On when the handset is  
charging in the telephone base  
or charger.  
MENU/SELECT  
DIR /  
CID  
Press to display the menu.  
Press  
DIR to display  
While in the menu, press to  
select an item or save an entry  
or setting.  
directory entries (page 35).  
Press to scroll up while in  
menus.  
DELETE/MUTE  
While entering names or  
numbers, press to move the  
cursor to the right.  
During a call, press to mute  
microphone (page 26).  
While reviewing the caller ID  
history, press to delete an indi-  
vidual entry, or press and hold  
to clear the caller ID history  
(page 42).  
Press  
history (page 41).  
CID to display caller ID  
Press to scroll down while in  
menus.  
While entering names or  
numbers, press to move the  
cursor to the left.  
While predialing, press to delete  
digits (page 22).  
VOLUME  
REDIAL/PAUSE  
Press on the side of the handset  
to adjust listening volume when  
on a call.  
Press to adjust ringer volume  
when in idle mode.  
Press to view redial memory  
(page 26).  
While entering numbers, press  
and hold to insert a dialing  
pause (page 33).  
PHONE/FLASH  
OFF/CLEAR  
Press to make or answer a call.  
During a call, press to receive  
an incoming call if call waiting  
is activated (page 25).  
During a call, press to hang up.  
While using menus, press to  
cancel an operation, back up to  
the previous menu, or exit the  
menu display.  
SPEAKER  
Press to turn on the handset  
speakerphone.  
Press again to resume normal  
handset use (page 22).  
INT  
Press to begin an intercom  
conversation or to transfer a  
call (pages 28-31).  
2
Getting started  
Quick reference guide - telephone base  
Feature menu  
The > symbol shows a  
highlighted menu item.  
Feature menu  
Using menus  
DIRECTORY (page 35)  
CALL LOG (page 41)  
RINGER VOLUME (page 17)  
RINGER TONE (page 18)  
KEY TONE (page 18)  
Press  
or  
to scroll  
through menu items.  
<DIRECTORY  
CALL LOG  
Press MENU/SELECT to  
select or save changes to a  
highlighted menu item.  
LANGUAGE (page 19)  
CLR VOICE MAIL (page 20)  
Press  
OFF/CLEAR to  
cancel an operation, back  
up to the previous menu, or  
exit the menu display.  
Menu  
IN USE indicator  
On when the handset  
is in use, when you are  
registering a handset.  
VOICEMAIL indicator  
Flashes when another  
telephone is in use  
on the same line, or  
you are deregistering  
handset(s) from the  
telephone base.  
Flashes when you have  
new voice mail. Voice  
mail is provided by your  
local telephone company.  
It is different from the  
answering system on the  
telephone base.  
Flashes quickly when  
there is an incoming  
call.  
HANDSET LOCATOR  
Press to make handsets  
beep so you can locate  
them (page 24).  
3
Getting started  
Installation preparation  
You must install and  
charge the battery before  
using the telephone.  
See page 7  
for easy instructions.  
STOP!  
If you subscribe to high-speed internet service (Digital Subscriber Line - DSL)  
through your telephone lines, you must have a DSL filter between the telephone  
base and the telephone wall jack (see the following page). The filter will prevent  
noise and caller ID problems caused by DSL interference. Please contact your  
DSL service provider for more information about DSL filters.  
Your product may be shipped with a protective sticker covering the handset or  
telephone base display - remove it before use.  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial  
1 (866) 288-4268.  
Avoid placing the telephone base too close to:  
• Communication devices such as: television sets, VCRs, or other cordless  
telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave ovens,  
refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of the washing machine or work  
bench.  
4
Getting started  
Telephone base & charger installation  
Install the telephone base as shown below. Make sure that the electrical outlet  
is not controlled by a wall switch.  
If you subscribe to high-speed internet service (Digital Subscriber Line - DSL)  
through your telephone lines, you must have a DSL filter between the telephone  
base and the telephone wall jack. The filter will prevent noise and caller ID  
problems caused by DSL interference. Please contact your DSL service provider  
for more information about DSL filters.  
The telephone base comes with the mounting bracket installed for desktop use.  
Also, the telephone line cord and the power adapter are already plugged into the  
telephone base. If you want to change to wall mounting installation, see page 10  
for details.  
Telephone base installation  
1. Plug the power  
adapter into a power  
outlet not controlled  
by a wall switch.  
2. Plug the other end  
of the telephone line  
cord into a telephone  
jack.  
3. Make sure the  
telephone line cord  
and power adapter  
cord are routed  
Telephone  
line cord  
through the slots on  
the bracket.  
4. Raise the antenna.  
DSL filter  
(not included)  
Power  
adapter  
5
Getting started  
Telephone base & charger installation  
Charger installation  
Plug the power adapter  
into an electrical outlet.  
IMPORTANT INFORMATION  
1. Use only the power adapter(s) supplied with this product. To order a replacement  
power adapter, visit our website at www.telephones.att.com, or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
2. The power adapters are intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it is  
plugged into a ceiling, under-the-table or cabinet outlet.  
6
Getting started  
Battery installation & charging  
Install the battery as shown below. After installing the battery, you can make  
and receive short calls, but replace the handset in the telephone base or  
charger when not in use. For optimal performance, charge the handset battery  
for at least 16 hours before use. When fully charged, the handset battery  
provides approximately five hours of talk time or three days of standby time.  
Step 1  
Step 2  
Step 3  
Plug the battery  
securely into the  
connector inside  
the handset battery  
compartment, matching  
the color-coded label.  
Insert the supplied  
battery with the label  
THIS SIDE UP facing  
up as indicated.  
Align the cover flat  
against the battery  
compartment  
cover, then slide  
it upwards until it  
clicks into place.  
7
Getting started  
Battery installation & charging  
Step 4  
Charge the handset by placing it face up in the  
telephone base or charger. The CHARGE light will  
be on when charging.  
IMPORTANT INFORMATION  
Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our  
website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial  
1 (866) 288-4268.  
8
Getting started  
Belt clip & optional headset  
Removal  
Pull and unlock one flap  
from the notch first before  
detaching the whole belt clip  
from the handset.  
Installation  
Snap the belt clip  
into the notches  
on both sides of  
handset.  
For handsfree telephone conversations, you can use any industry standard  
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm  
headset. To purchase a headset, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial  
1 (866) 288-4268.  
Lift the rubber  
flap here.  
Plug a 2.5 mm headset  
into the jack on the side  
of handset (beneath the  
small rubber flap).  
Side of handset  
9
Getting started  
Mounting bracket procedure  
The telephone base comes with the mounting bracket installed for desktop  
use. Wall mounting requires a telephone outlet wall mounting plate with  
mounting studs that may require professional installation. You can purchase  
the mounting plate from many hardware or consumer electronics retailers.  
NOTE: The mounting bracket must be used for both tabletop and wall mounting positions.  
Desktop to wall mount installation  
To change the telephone base to the wall mount position:  
1. Remove the cords from the routing  
slots on the bracket.  
2. Place the telephone base on a flat  
surface with the antenna on the left  
side as shown in Figure 2.  
Antenna  
Figure 1. Cords removed from the routing slots  
Figure 2. Desktop mounting bracket location  
10  
Getting started  
Mounting bracket procedure  
Desktop to wall mount installation  
3. Position your hands as shown in Figure 3. Press your thumbs down on the tabs  
that are below the bracket, holding it in place. Use your index fingers to move  
the bracket towards yourself.  
Figure 3. Detaching the bracket from the telephone base  
4. Tilt the top of the bracket away from you until it is resting on the telephone  
base.  
5. Align the grooves of the bracket with the upper keeper tabs on the telephone  
base. Make sure the cords are pointing towards you as shown in Figure 4.  
Upper keeper tabs  
Figure 4. Upper keeper tab location  
11  
Getting started  
Mounting bracket procedure  
Desktop to wall mount installation  
6. Slide the bracket away from you until it clicks into the keeper tabs.  
Figure 5. Upper keeper tab location  
7. Align the holes on the telephone base with the standard wall plate and  
slide the bracket until the telephone is secured as shown in Figure 6.  
Figure 6. Wall mount position  
12  
Getting started  
Mounting bracket procedure  
Desktop to wall mount installation  
8. Raise the antenna.  
13  
Getting started  
Mounting bracket procedure  
Wall mount to desktop installation  
To change the telephone base to the desktop position:  
1. Remove the telephone base from the wall.  
2. Place the telephone base on a flat surface with the antenna on the left side as  
shown in Figure 7.  
Antenna  
Figure 7. Wall mounting bracket location  
14  
Telephone operation  
Mounting bracket procedure  
Wall mount to desktop installation  
3. Maintain contact with the telephone base and slide the bracket towards  
you until it is free of the upper keeper tabs shown in Figure 8.  
Upper keeper tabs  
Figure 8. Upper keeper tab location  
4. Tilt the top of the bracket towards you until it is resting on the telephone base.  
5. Align the grooves of the bracket with the lower keeper tabs on the base. Make  
sure the cords are pointing away from you as shown in Figure 9.  
Lower keeper tabs  
Figure 9. Lower keeper tab location  
15  
Telephone operation  
Mounting bracket procedure  
Wall mount to desktop installation  
6. Slide the bracket away from you until it clicks into the keeper tabs.  
Figure 10. Lower keeper tab location  
7. Route the telephone line cord and the power adapter through the slots on the  
bracket.  
16  
Handset settings  
Handset settings  
Using the feature menu, you can customize many  
of the telephone’s settings.  
1. Press MENU/SELECT when in idle mode (when  
the phone is not in use) to enter the feature  
menu.  
>DIRECTORY  
CALL LOG  
2. Use  
DIR /  
CID to scroll to the feature  
to be changed. When scrolling through the  
menu, the top menu item is always highlighted  
with a > symbol.  
3. Press MENU/SELECT to select the highlighted item.  
NOTE: To cancel an operation, back up to the previous  
menu or exit the menu display, press  
OFF/CLEAR. Press  
and hold  
OFF/CLEAR to return to idle mode.  
Ringer volume  
Using this menu, you can set the ringer volume  
level (1-6), or turn the ringer off. When the ringer  
>DIRECTORY  
CALL LOG  
is turned off,  
will appear on the handset screen.  
To adjust the RINGER VOLUME:  
1. Press MENU/SELECT when in idle mode to enter  
the feature menu.  
2. Use  
DIR /  
CID to scroll to  
>RINGER VOLUME  
RINGER TONE  
>RINGER VOLUME, then press MENU/SELECT.  
3. Press  
level.  
DIR /  
CID to sample each volume  
4. Press MENU/SELECT to save your preference and  
RINGER VOLUME  
return to the feature menu.  
-OR-  
When the handset is in idle mode, press the  
VOLUME  
buttons on the right side of the handset  
to change the ringer volume.  
NOTE: The ringer volume also determines the ringer volume  
of intercom calls (pages 28-29) and the paging tone for  
the handset locator feature (page 24). If the handset ringer  
volume is set to off, that handset is silenced for all incoming  
calls and paging.  
17  
Handset settings  
Handset settings  
Ringer tone  
>DIRECTORY  
CALL LOG  
This feature allows you to choose one of 10 ringer  
tones.  
To choose a ringer tone:  
1. Press MENU/SELECT when in idle mode to enter  
>RINGER TONE  
the feature menu.  
KEY TONE  
2. Use  
DIR /  
CID to scroll to >RINGER TONE,  
then press MENU/SELECT.  
3. Press  
DIR /  
CID to get to the next ringer  
RINGER TONE  
1
tone and to hear a sample of it.  
4. Press MENU/SELECT to save your preference and  
return to the feature menu.  
Key tone  
>DIRECTORY  
CALL LOG  
The handset is factory programmed to beep with  
each key press. If you turn off the KEY TONE,  
there will be no beeps when keys are pressed.  
>KEY TONE  
LANGUAGE  
To turn the KEY TONE on or off:  
1. Press MENU/SELECT when in idle mode to enter  
the feature menu.  
2. Use  
DIR /  
CID to scroll to >KEY TONE,  
KEY TONE  
ON  
then press MENU/SELECT.  
3. Press  
DIR /  
CID to select ON or OFF.  
4. Press MENU/SELECT to save your preference  
and return to the feature menu.  
18  
Handset settings  
Handset settings  
Language  
In this menu, you can select the language used for  
all screen displays.  
>DIRECTORY  
CALL LOG  
To select a language:  
1. Press MENU/SELECT when in idle mode to enter  
>LANGUAGE  
CLR VOICE MAIL  
the feature menu.  
2. Use  
DIR /  
CID to scroll to  
>LANGUAGE, then press MENU/SELECT.  
3. Press DIR / CID to select ENGLISH,  
LANGUAGE  
ENGLISH  
FRANCAIS or ESPANOL.  
4. Press MENU/SELECT to save your preference and  
return to the feature menu.  
19  
Handset settings  
Handset settings  
Visual message waiting (voicemail) indicator  
If you subscribe to a voice mail service provided  
by your local telephone company, the visual  
message waiting indicator (VMWI) feature will  
provide visual indication when you have new  
voice a mail messages - the VOICEMAIL light on  
the telephone base will flash, and NEW VOICE  
MAIL and the  
icon will appear on all handset  
screens.  
NOTE: This feature does not indicate new answering  
system messages recorded on your phone.  
To clear voice mail indication  
Use this feature when the telephone indicates  
that there is new voice mail but there is none  
(for example, when you have accessed your voice  
mail from a different telephone line while away  
from home). If there actually are new voice mail  
messages, your local telephone company will  
continue to send the signal to activate the visual  
message waiting indicator.  
>DIRECTORY  
CALL LOG  
>CLR VOICE MAIL  
DIRECTORY  
To manually turn off the new voice mail indicator:  
1. Press MENU/SELECT when in idle mode to enter  
the feature menu.  
TURN INDICATOR  
OFF?  
2. Use  
DIR /  
CID to scroll to  
>CLR VOICE MAIL, then press MENU/SELECT.  
3. Press MENU/SELECT again to turn the voice mail  
indication off, or press OFF/CLEAR to cancel the  
procedure.  
NOTES:  
1. The telephone company voice mail may alert you to new  
messages with stutter (broken) dial tone. Contact your  
telephone company for more details.  
2. This only turns off the displayed NEW VOICE MAIL message,  
icon and VOICEMAIL light; it does not delete your voice  
mail message(s).  
20  
Handset settings  
Handset settings  
Temporary ringer silencing  
Press OFF/CLEAR or DELETE/MUTE while the  
telephone is ringing to silence the ringer temporarily.  
This will silence the ringer without disconnecting the  
call. The next incoming call will ring normally at the  
preset volume.  
OFF/CLEAR  
NOTE: If more than one handset is installed, each handset  
will ring when there is an incoming call unless the ringer  
volume is turned off. Pressing  
OFF/CLEAR or DELETE/  
MUTE on one handset will only silence the ringer of that  
particular handset.  
DELETE/MUTE  
21  
Telephone operation  
Handset operation  
Making a call  
Elapsed  
time  
To make a call:  
• Press PHONE/FLASH or SPEAKER, then enter  
PHONE 00:00:30  
the telephone number.  
To end a call:  
• Press OFF/CLEAR or return the handset to the  
telephone base or charger.  
The screen displays the elapsed time as you talk  
(in hours, minutes and seconds).  
NOTE: Pressing  
PHONE/FLASH to  
access services from  
your local telephone  
service provider will  
not affect the elapsed  
time.  
On-hook dialing (predialing)  
• Enter the telephone number. Press  
DELETE/MUTE or OFF/CLEAR to make  
corrections when entering the phone number.  
• Press PHONE/FLASH or SPEAKER to dial.  
The screen displays the elapsed time as you talk  
(in hours, minutes and seconds).  
Handset speakerphone  
Elapsed  
time  
During a call, you can press SPEAKER to alternate  
between hands-free speakerphone and normal  
handset use. Press OFF/CLEAR to hang up.  
SPEAKER 00:00:30  
NOTE: If a headset is plugged into the handset, you will  
not be able to use the handset speakerphone.  
Answering a call  
To answer a call:  
• Press PHONE/FLASH or SPEAKER.  
–OR–  
• Press any dial pad key (0-9, * or #).  
To end a call:  
• Press OFF/CLEAR or return the handset to the  
telephone base or charger.  
22  
Telephone operation  
Handset operation  
Auto off  
A call will end automatically when you put the hand-  
set in the telephone base or charger.  
Last number redial  
To view the five most recently dialed numbers:  
REDIAL  
888-883-2445  
• Press REDIAL/PAUSE to display the most recently  
called number (up to 30 digits).  
• Press  
DIR /  
CID or REDIAL/PAUSE repeatedly  
to view up to five recently called numbers.  
The handset will beep twice at the beginning and at  
the end of the list.  
Press OFF/CLEAR to exit.  
To redial a number:  
• Press PHONE/FLASH or SPEAKER to dial the  
displayed number.  
–OR–  
• Press PHONE/FLASH or SPEAKER, then  
REDIAL/PAUSE to call the most recently called  
number (up to 30 digits).  
While reviewing the redial memory, press  
DELETE/MUTE to delete the displayed number.  
23  
Telephone operation  
Handset operation  
Handset locator  
The handset locator feature is useful if you misplace  
a handset(s).  
To start the paging tone:  
• Press HANDSET LOCATOR at the telephone  
base. This starts the paging tone on the handset(s)  
for 60 seconds.  
NOTE: When paging, if you press OFF/CLEAR or  
DELETE/MUTE on a handset, the ringer of the handset will be  
silent but the handset locator feature will not be cancelled.  
To stop the paging tone:  
• Press PHONE/FLASH, SPEAKER, or any dial  
pad key (0-9, *, or #) on the handset(s),  
–OR–  
• Press HANDSET LOCATOR on the telephone  
base.  
**PAGING**  
NOTE: The handset ringer volume also determines the level  
of the paging tone. If the handset ringer volume level is set  
to off, that handset will be silent for all calls and paging  
(page 17).  
24  
Telephone operation  
Options while on calls  
Volume control  
Press the VOLUME  
keys on the side of the  
handset to adjust the listening volume. Each press  
of the button increases or decreases the volume  
level.  
Volume  
control  
NOTES:  
1. All volume settings, (normal handset, speakerphone, and  
headset) are independent.  
2. When the volume reaches the minimum or maximum  
setting, you will hear two beeps.  
Call waiting  
If you subscribe to call waiting service with your  
local telephone service provider, you will hear a  
beep if someone calls while you are already on  
a call. Press PHONE/FLASH to put your current  
call on hold and take the new call. You can press  
PHONE/FLASH at any time to switch back and  
forth between calls.  
Multiple handset use (not for model SL81108)  
If a handset is already on a call and you’d like to  
join the call, press PHONE/FLASH or SPEAKER  
on another system handset.  
Press OFF/CLEAR or place the handset in the  
telephone base or charger to exit the call. The call  
will not be terminated until all handsets hang up.  
NOTE: Only two system handsets can be used at the same  
time on an outside call.  
25  
Telephone operation  
Options while on calls  
Last number redial  
REDIAL/PAUSE  
Press REDIAL/PAUSE to display and dial the  
most recently dialed number. If you press  
REDIAL/PAUSE again within two seconds, the  
number will not be dialed.  
NOTE: While on a call, only the most recently called  
number can be reviewed, and erasing the entry is not  
allowed. For more details about the redial memory, see  
page 26.  
Mute  
The mute function allows you to turn off the  
microphone. You can hear the caller, but the  
caller will not be able to hear you.  
DELETE/MUTE  
To mute the call:  
• Press DELETE/MUTE to turn off the microphone.  
When mute is on, the handset screen will show  
MUTED for a few seconds and the MUTE icon  
will be shown until mute is turned off.  
To un-mute the call:  
• Press DELETE/MUTE again and resume speaking.  
When mute is turned off, MICROPHONE ON  
will display temporarily on the handset screen.  
NOTE: You cannot press OFF/CLEAR to exit redial, directory  
or caller ID history without ending the call.  
26  
Telephone operation  
Options while on calls  
Directory  
Robert Brown  
888-883-2445  
Press  
DIR to review the directory. To dial the dis-  
played number, press MENU/SELECT.  
NOTE: You cannot edit a directory entry while you are on a  
call. For more details about the directory, see page 35.  
Caller ID history  
Press  
CID to review the caller ID history. To dial  
the displayed number, press MENU/SELECT.  
CHRISTINE SMITH  
888-722-7702  
NOTE: You cannot copy a caller ID entry into the directory  
while you are on a call. For more details about the caller ID  
history, see page 41.  
NEW  
10:01AM 11/23  
27  
Telephone operation  
Intercom  
Use the intercom feature for conversations between  
handsets. Unless additional handsets have been  
registered, this feature is not available on model  
SL81108.  
You can buy additional accessory handsets,  
(SL80108), for this telephone base. Up to 12  
handsets can be registered to the base. The first  
nine handsets that you register will be named  
Handsets 1-9. These names will appear in the top  
lines of the displays of those handsets, and you  
use the name of the handset for intercomming  
and transferring calls.  
Although the names for handsets 10-12 will  
appear in their displays as 10-12, when you  
intercom or transfer to one of them, you must  
use *0 for Handset 10, *1 for handset 11, and *2  
for Handset 12.  
INT  
Model SL81208  
1. Press INT. The screen will show CALLING OTHER  
HANDSET. The called handset will ring, and its  
screen will show OTHER HANDSET IS CALLING.  
2. On the ringing handset, press PHONE/FLASH,  
INT, SPEAKER, or any dial pad key (0-9, * or #)  
to answer the intercom call.  
Intercom with three or more registered handsets  
(Option for accessory handset(s))  
1. Press INT. The screen will show INTERCOM TO:.  
2. Enter the handset number, 1-9 or *0-*2. The  
display will show CALLING HANDSET X, with X  
being the handset number. The called handset  
will ring, and its screen will show HANDSET X IS  
CALLING.  
3. On the ringing handset, press PHONE/FLASH,  
INT, SPEAKER, or any dial pad key (0-9, * or #)  
to answer the intercom call.  
28  
Telephone operation  
Intercom  
To end the intercom call:  
• Press OFF/CLEAR or INT on either handset.  
-OR-  
• Place either handset in the charger or telephone  
base.  
NOTES:  
1. Before the intercom call is answered, you can cancel the  
intercom call by pressing OFF/CLEAR or INT on the calling  
handset.  
2. If the called handset is not answered within 100 seconds, or  
if it is in the directory or caller ID history mode, or on a call,  
or out of range, the calling handset will show the message  
UNABLE TO CALL TRY AGAIN.  
3. Pressing  
OFF/CLEAR or DELETE/MUTE will temporarily silence  
the intercom ringer.  
4. You can buy additional accessory handsets, (SL80108). If  
there are a total of two handsets registered to the telephone  
base, the intercom feature will be the same as that of model  
SL81208. If there are more than two handsets registered to  
the telephone base, the intercom feature will be the same as  
that of Intercom with three or more registered handsets.  
If you want to intercom with the handset 10, 11 or 12, enter  
the handset number as *0, *1 or *2 respectively on the call-  
ing handset.  
29  
Telephone operation  
Call transfer using intercom  
Use the intercom feature to transfer an outside  
call from one handset to another. Unless additional  
handsets have been registered, this feature is not  
available on model SL81108.  
Model SL81208  
1. When on an outside call, press INT. The outside  
call is automatically placed on hold. The  
transferring set’s screen will show CALLING  
OTHER HANDSET. The called handset will ring,  
and its screen will show OTHER HANDSET IS  
CALLING.  
2. On the ringing handset, press PHONE/FLASH,  
INT, SPEAKER, or any dial pad key (0-9, * or  
#) to answer the intercom call. You can now  
talk without the outside caller hearing the  
conversation.  
3. Press OFF/CLEAR on the transferring handset  
or place it in the telephone base or handset  
charger to complete the transfer. The transferring  
handset’s screen will show CALL TRANSFERED  
and the other handset will automatically be  
connected to the outside call.  
INT  
NOTES:  
1. Before the intercom call is answered, you can cancel  
the transfer and return to the outside call by pressing  
OFF/CLEAR, PHONE/FLASH, or INT.  
2. If the called handset does not answer the intercom call  
within 100 seconds, is in directory or caller ID history  
mode or is or out of range, the transferring handset will  
show UNABLE TO CALL TRY AGAIN on its screen and will  
automatically return to the outside call.  
3. You can switch between the intercom call and the outside call  
by pressing INT on the transferring handset. The display will  
alter between INTERCOM and OUTSIDE CALL to indicate  
which call is active.  
4. You can end the intercom call and return to the outside call by  
pressing PHONE/FLASH on the transferring handset.  
5. If you register an accessory handset to your SL81108 (for a  
total of two handsets), call transfer using intercom will be the  
same as model SL81208.  
30  
Telephone operation  
Call transfer using intercom  
Call transfer with three or more registered  
handsets (Option for accessory handset(s))  
1. While on an outside call, press INT. The outside  
call is automatically placed on hold and  
NOTES:  
1. Before the intercom call is  
answered, you can cancel the  
transfer and return to the out-  
side call by pressing  
TRANSFER TO: is displayed on the screen.  
2. Enter a handset number, 1-9 or *0-*2. The  
transferring set’s screen will show CALLING  
HANDSET X. The called handset will ring, and its  
screen will show HANDSET X IS CALLING.  
OFF/CLEAR, PHONE/FLASH, or  
INT.  
2. If the called handset does not  
answer the intercom call within  
100 seconds, is in directory or  
caller ID history mode or is or  
out of range, the transferring  
handset will show UNABLE TO  
CALL TRY AGAIN on its screen  
and will automatically return to  
the outside call.  
3. On the ringing handset, press PHONE/FLASH,  
INT, SPEAKER, or any dial pad key (0-9, * or  
#) to answer the intercom call. You can now  
talk without the outside caller hearing the  
conversation.  
4. Press OFF/CLEAR on the transferring  
handset or place it in the telephone base or  
handset charger to complete the transfer.  
The transferring handset’s screen will show  
CALL TRANSFERED and the other handset will  
automatically be connected to the outside call.  
3. You can switch between the  
intercom call and the outside call  
by pressing INT on the transfer-  
ring handset. The display will  
change between INTERCOM and  
OUTSIDE CALL to indicate which  
call is active.  
4. You can end the intercom call  
and return to the outside call by  
pressing PHONE/FLASH on the  
transferring handset.  
5. If you register two or more  
accessory handsets (for a total  
of three or more), the feature of  
call transfer using intercom will  
be the same as Call transfer  
with three or more registered.  
If you want to transfer the call  
to handset 10, 11 or 12, enter  
the handset number as *0, *1  
or *2 respectively on the calling  
handset.  
31  
Directory  
About the directory  
Shared directory  
The directory is stored in the telephone base, and  
is shared by all handsets. Changes made to the  
directory on any one handset will apply to all.  
Robert Brown  
888-883-2445  
NOTE: Only one handset can review the directory at a time.  
If another handset attempts to enter the directory, the  
screen will display NOT AVAILABLE AT THIS TIME.  
Capacity  
The directory can store up to 50 entries, with a  
maximum of 15 alphanumeric characters (including  
spaces) for the names and 30 digits for the  
telephone numbers. A convenient search feature  
can help you find and dial numbers quickly (page  
36).  
If there are already 50 entries, the screen will  
display LIST FULL. You will not be able to store a  
new number until an existing one is deleted.  
Exiting the directory  
Press OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu display.  
Press and hold OFF/CLEAR to return to the idle  
mode.  
If you pause for too long while creating or  
reviewing an entry, the procedure will time out  
and you will have to begin again.  
32  
Directory  
Creating directory entries  
To create a new directory entry  
1. Press MENU/SELECT when in idle mode to enter  
>DIRECTORY  
CALL LOG  
the feature menu.  
2. Press MENU/SELECT again to enter  
>DIRECTORY menu.  
3. Press  
CID to highlight STORE.  
>REVIEW  
STORE  
4. Press MENU/SELECT  
5. Enter the telephone number when prompted.  
• Use the dial pad to enter up to 30 digits.  
>STORE  
REVIEW  
– Press  
DIR /  
CID to move the  
cursor to the right or left.  
– Press DELETE/MUTE to erase digits.  
ENTER NUMBER  
888-883-2445_  
– Press and hold DELETE/MUTE to erase all  
digits.  
– Press and hold REDIAL/PAUSE to enter a  
three-second dialing pause.  
-OR-  
Copy a number from redial by pressing  
REDIAL/PAUSE then press DIR or  
CID  
to locate the number to copy. Press  
MENU/SELECT to copy the number.  
6. Press MENU/SELECT to save the number in the  
display.  
The display will show ALREADY SAVED if the  
number is already in the directory. The same  
number cannot be saved twice.  
33  
Directory  
Creating directory entries  
7. Enter the name when prompted.  
ENTER NAME  
• Use the dial pad to enter a name (up to  
15 characters). Each time a key is pressed,  
the character on that key will be displayed.  
Additional key presses will produce other  
characters on that key. See the chart below.  
Robert Brown_  
– Press  
DIR or  
CID to move the  
NOTE: The first letter  
of every word will be  
capitalized. The  
remaining letters in a  
word begin with  
lower case letters  
shown in the chart to  
the right.  
cursor to the right or left.  
– Press DELETE/MUTE to erase letters.  
– Press and hold DELETE/MUTE to erase all  
letters.  
Characters by number of key presses  
Dial  
Key  
1
1
2
#
3
4
,
5
-
6
.
7
&
8
9
1
2
3
4
A
D
G
B
E
H
C
F
I
2
3
4
a
d
g
b
e
h
c
f
i
5
6
J
M
K
N
L
O
5
6
j
m
k
n
l
o
7
8
9
P
T
W
Q
U
X
R
V
Y
S
8
Z
7
t
9
p
u
w
q
v
x
r
s
z
y
0
*
#
0
*
Robert Brown  
888-883-2445  
?
!
/
(
)
@
space  
8. Press MENU/SELECT to store your new directory  
entry. The name and the telephone number will  
then be shown on the screen. To change them  
later, see page 37.  
34  
Directory  
Directory review  
To review directory entries  
1. Press  
DIR when in idle mode to display the  
DIR  
first entry in the directory. DIRECTORY EMPTY  
will be displayed if there are no directory  
entries.  
-OR-  
You can also display the first entry in the  
directory by pressing MENU/SELECT twice,  
then pressing MENU/SELECT again to choose  
>REVIEW.  
2. Press  
DIR or  
CID to browse through  
the directory. Entries will be displayed  
alphabetically by the first letter in the name.  
35  
Directory  
Directory search  
To search by name  
1. Press  
DIR when in idle mode to display the  
DIR  
first listing in the directory. DIRECTORY EMPTY  
will be displayed if there are no directory  
entries.  
2. When a name entry is displayed, press the dial  
pad keys (2-9) to start a name search.  
The directory will display the first name  
beginning with the first letter associated with  
the dial pad key if there is an entry in the  
directory that begins with that letter.  
3. To see other names that start with the letters  
on the same dial pad key, keep pressing the  
key. The names will be shown in alphabetical  
order.  
For example, if you have the names Jennifer,  
Jessie, Kevin and Linda in your directory:  
• If you press 5 (JKL) once, you will see Jennifer.  
• If you press 5 (JKL) twice, you will see Jessie.  
• If you press 5 (JKL) three times, you will see  
Kevin.  
• If you press 5 (JKL) four times, you will see  
Linda.  
• If you press 5 (JKL) five times, you will see  
Jennifer again.  
NOTES:  
1. If there is no name matching the first letter of the key you  
press, you will see a name that matches the second letter  
of the key.  
2. If you press a key (2-9) and no name starts with the letters  
on that key, the directory will show the entry that matches  
the next letter in the directory.  
36  
Directory  
To dial, delete or edit entries  
To dial, delete or edit a directory entry (name  
and number), the entry must be displayed on the  
handset. Use the directory search or review (pages  
35-36) to display an entry.  
Display dial  
To dial a displayed number from the directory,  
press PHONE/FLASH or SPEAKER.  
To delete an entry  
When a directory entry is displayed, press  
DELETE/MUTE to delete the displayed entry from  
the directory. Once deleted, an entry cannot be  
retrieved.  
To edit an entry  
When a directory entry is displayed:  
1. Press MENU/SELECT to modify the entry. You  
will be prompted to EDIT NUMBER.  
• Press the dial pad keys to add digits.  
Andrew  
888-490-2005  
• Press DELETE/MUTE to erase digits.  
• Press  
DIR or  
CID to move the cursor.  
• Press and hold REDIAL/PAUSE to add a three-  
second pause if desired.  
EDIT NUMBER  
888-883-2445  
• Press REDIAL/PAUSE, then  
DIR or  
CID  
to scroll to a previously dialed number. Press  
MENU/SELECT to add the redial number to the  
entry.  
EDIT NAME  
Andy  
2. Press MENU/SELECT. You will be prompted to  
EDIT NAME.  
• Press the dial pad keys to add characters  
(page 34).  
Andy  
• Press DELETE/MUTE to erase characters.  
888-883-2445  
• Press  
DIR or  
CID to move the cursor.  
3. Press MENU/SELECT to confirm.  
37  
Caller ID  
Caller ID operation  
This product supports caller ID services provided  
by most local telephone service companies.  
Depending on your service subscription, you may  
see the caller’s number, or the caller’s name and  
number which are sent by the telephone company  
after the first or second ring. Caller ID allows you  
to see the name, number, date and time of calls.  
CHRISTINE SMITH  
888-722-7702  
NEW  
Information about caller ID with call waiting  
10:01AM 11/23  
Caller ID with call waiting lets you see the name  
and telephone number of the caller before  
answering the telephone, even while on another  
call.  
It may be necessary to change your telephone  
service to use this feature. Contact your  
telephone company if:  
• You have both caller ID and call waiting, but as  
separate services (you may need to combine  
these services).  
• You have only caller ID service, or only call  
waiting service.  
• You don't subscribe to caller ID or call waiting  
services.  
There are fees for caller ID services. In addition,  
services may not be available in all areas.  
Depending on your service, you may see the  
caller’s phone number or the caller’s name and  
number.  
NOTE: You can use this  
product with regular  
caller ID service, or you  
can use this product’s  
other features without  
subscribing to either  
caller ID or combined  
caller ID with call  
This product can provide information only if both  
you and the caller are in areas offering caller  
ID service and if both telephone companies use  
compatible equipment. The time and date are  
sent by the telephone company along with the  
call information.  
waiting service.  
38  
Caller ID  
Caller ID operation  
How the caller ID history works  
The caller ID history stores information about the  
last 50 incoming calls. Review the caller ID history  
to find out who called, to easily return the call, or  
to copy the caller’s name and number into your  
directory.  
CHRISTINE SMITH  
888-722-7702  
The phone deletes the earliest entry when the log  
is full to make room for new calls.  
NEW  
10:01AM  
11/23  
If you answer a call before the information  
appears on the screen, it will not be saved in the  
caller ID history.  
The caller ID history is stored in the telephone  
base, and is shared by all handsets. Changes made  
on any one handset will be reflected in all.  
NOTE: Only one handset can review the caller ID  
history at a time. If another handset attempts to enter  
the directory or caller ID history, it will display NOT  
AVAILABLE AT THIS TIME.  
Caller’s name  
Caller’s number  
Appears when the  
call is missed and  
un-reviewed  
CHRISTINE SMITH  
888-722-7702  
NEW  
Date of call  
10:01AM  
11/23  
Time of call  
39  
Caller ID  
Caller ID operation  
Memory match  
If the incoming telephone number exactly matches  
a telephone number in your directory, the name that  
appears on the screen will match the corresponding  
name in your directory.  
Chris  
888-722-7702  
For example, if Christine Smith calls, her name will  
appear as Chris if this is how you entered it into your  
directory.  
NEW  
10:01AM 11/23  
NOTE: The number shown by your caller ID will be in the  
format sent by the phone company. The phone company  
usually delivers ten-digit phone numbers (area code plus  
phone number). If the telephone number of the caller does  
not exactly match a number in your directory, the name  
will appear as it is delivered by the phone company. For  
example if the phone company includes the area code and  
the directory number does not, the name will appear as  
delivered by the phone company.  
Missed calls indicator  
When a handset is in idle mode and has calls that  
have not been reviewed, its screen will show XX  
MISSED CALLS.  
All entries which have not been reviewed will be  
counted as missed calls when the phone is idle. Each  
time an entry in the caller ID history marked NEW is  
reviewed, the number of missed calls decreases by  
one.  
HANDSET 1  
6 MISSED CALLS  
If you have too many missed calls and you do not  
want to review them one by one, but you still want  
to keep them in the caller ID history, you can press  
and hold OFF/CLEAR for four seconds when the  
handset is idle. All the entries in the caller ID history  
will be considered old (have been reviewed), and the  
missed calls counter is reset to 0.  
Robert Brown  
888-883-2445  
NEW  
10:31AM  
11/23  
40  
Caller ID  
To review the caller ID history  
To review the caller ID history  
1. Press  
CID to review the caller ID history in  
HANDSET 1  
6 MISSED CALLS  
reverse chronological order starting with the most  
recent call.  
-OR-  
You can also review the caller ID history by  
pressing MENU/SELECT, and using  
CID to scroll to >CALL LOG, then press  
MENU/SELECT.  
DIR or  
2. Press DIR or  
CID to scroll through the list  
as shown on the left.  
To dial from the caller ID history  
CID  
While reviewing an entry in the caller ID history:  
• Press PHONE/FLASH or SPEAKER to call the  
number as it is displayed in the caller ID history.  
Robert Brown  
888-883-2445  
-OR-  
• Press # repeatedly to see the various dialing  
options (you can choose to dial with or without an  
area code, or with or without the 1), then press  
PHONE/FLASH or SPEAKER to place the call.  
NEW  
10:31AM  
11/23  
Charlie Johnson  
800-222-3111  
NEW  
NOTE: You may need to change how a caller ID number  
will be dialed if the entry is not displayed in the correct  
format. Caller ID numbers may appear with an area code  
which may not be required for local calls, or without a 1  
which may be needed for long distance calls.  
10:21AM  
11/23  
Linda Miller  
888-722-7702  
NEW  
10:11AM  
11/23  
The various dialing options are:  
883-2445  
888-883-2445  
1-888-883-2445  
1-883-2445  
41  
Caller ID  
To review the caller ID history  
Other options  
Press DELETE/MUTE to delete the displayed entry  
from the caller ID history.  
NOTE: If neither the  
• With an entry from the caller ID history is  
displayed, press and hold DELETE/MUTE to delete  
all entries from the caller ID history. When  
the screen displays DELETE ALL CALLS, press  
MENU/SELECT to clear the caller ID history of all  
entries, or press OFF/CLEAR to exit and leave all  
entries in the caller ID history intact.  
name nor number is  
provided, UNABLE  
TO SAVE will be  
displayed.  
• Press MENU/SELECT to copy the entry into your  
directory. You can edit the name and the number  
(page 37).  
• Press OFF/CLEAR to exit the caller ID history.  
42  
Appendix A  
Screen icons, lights & tones  
Screen icons & alert tones  
Screen icons  
Speakerphone is in use.  
New voice mail messages have been received.  
Ringer off.  
HANDSET 1  
Microphone is muted.  
25 MISSED CALLS  
Missed and unreviewed calls.  
MUTE NEW  
Battery charging (animated display).  
10:21AM  
11/23  
Low battery (flashing); place handset in telephone base or  
charger to recharge.  
Handset tones  
VOLUME  
keys are pressed when the volume is  
Two short beeps  
already at its highest or lowest setting.  
Four short beeps  
Two beeps  
Low battery warning.  
Out of range while the handset is on a call.  
Command completed successfully.  
Three rising  
tones  
Telephone base tones  
Beeps every 10  
seconds  
Message alert.  
VOLUME  
keys are pressed when the volume is  
A series of beeps  
already at its highest or lowest setting.  
43  
Appendix A  
Screen icons, lights & tones  
Lights  
IN USE  
On when handset is in use,  
or when you are registering a  
handset.  
Flashes when another telephone  
is in use on the same line, or you  
are deregistering handset(s) from  
the telephone base.  
Flashes quickly when there is an  
incoming call.  
VOICEMAIL  
Flashes when you have new voice  
mail. Voice mail is provided by  
your local telephone company. It is  
different from the answering system  
on the telephone base.  
CHARGE  
On when the  
handset is charging  
in the telephone  
base or charger.  
Blue backlit  
display  
Blue backlit  
keypad  
SPEAKER  
On when the  
speakerphone is on.  
44  
Appendix B  
Handset display screen messages  
Screen display messages  
The handset is in use.  
PHONE  
You have just ended a call.  
ENDED  
You are accessing an empty caller  
ID history.  
CALL LOG EMPTY  
You are accessing an empty directory.  
DIRECTORY EMPTY  
LIST FULL  
The directory is full. No new entries  
can be saved unless some existing  
items are deleted.  
The microphone is muted.  
MUTED  
The handset speakerphone is in use.  
SPEAKER  
The battery needs to be recharged.  
There is a call coming in.  
LOW BATTERY  
INCOMING CALL  
There are new voice mail messages.  
NEW VOICE MAIL  
XX MISSED CALLS  
There are new calls in the caller ID  
history.  
The handset has lost communication  
with the telephone base.  
CONNECTING ...  
** PAGING **  
The telephone base is paging handset(s).  
The other handset is calling.  
OTHER  
HANDSET IS  
CALLING  
(For SL81208)  
The other handset is calling.  
HANDSET X  
IS CALLING  
(For three or more  
registered handsets)  
An extension phone or one of the  
handsets is in use.  
LINE IN USE  
NO LINE  
There is no telephone line connected.  
45  
Appendix B  
Handset display screen messages  
Screen display messages  
A handset with a low battery has  
been placed in the telephone base  
or charger.  
CHARGING  
Failed intercom or conference call  
(there are already two handsets  
being used).  
UNABLE TO CALL  
TRY AGAIN  
Someone else is already using the  
directory or caller ID history.  
NOT AVAILABLE  
AT THIS TIME  
Mute has just been turned off so  
your voice will be heard by the  
other party.  
MICROPHONE ON  
You have started the intercom  
process, and need to enter the  
number of the handset you wish to  
call.  
INTERCOM TO:  
(For three or more  
registered handsets)  
The intercom call has just ended.  
INTERCOM ENDED  
The handset is calling the other  
handset (for intercom calls).  
The handset is going to transfer an  
outside call to another handset.  
CALLING OTHER  
HANDSET  
(For SL81208)  
The handset is calling the other  
handset (for intercom calls).  
CALLING HANDSET  
X
(For three or more  
registered handsets)  
You have started transferring a call,  
and need to enter the desired handset  
number.  
TRANSFER TO:  
(For three or more  
registered handsets)  
The handset is out of range while  
on a call.  
NO SIGNAL,  
CALL ENDED  
The telephone number you have  
entered is already stored in the  
directory.  
ALREADY SAVED  
The entry in caller ID history is  
saved to the directory successfully.  
SAVED  
46  
Appendix B  
Handset display screen messages  
Screen display messages  
The battery is very low. The handset  
should be placed in the telephone base  
or charger for recharging.  
PLACE IN  
CHARGER  
• The battery is not installed or not  
installed properly in the handset.  
-OR-  
WARNING  
CHECK BATTERY!  
• The battery needs to be replaced.  
-OR-  
• An incorrect battery has been  
installed. Use only the supplied  
rechargeable battery or  
replacement battery (model BT  
8001).  
The handset registration is  
successful.  
HS X REGISTERED  
An outside call from one handset is  
transferred to another handset.  
CALL TRANSFERRED  
47  
Appendix C  
Adding and registering handsets  
Your telephone can accommodate up to twelve cordless handsets. You can add  
new handsets (SL80108, sold separately) to the SL81108/SL81208 at any time,  
but each new handset must be registered with the telephone base before use.  
Each handset must be registered separately.  
The handset provided with your SL81108 is automatically registered as handset 1.  
Additional handsets will be assigned numbers in the order they are registered  
(handset 2, handset 3, handset 4 and so on). You can register eleven additional  
handsets.  
The SL81208 has two handsets automatically registered as handset 1 and handset  
2. You can register ten additional handsets, which will be assigned as handset 3,  
handset 4 and so on.  
Handsets purchased separately need to be registered to  
the telephone base before use. When first purchased, all  
NOT REGISTERED  
optional accessory handsets will show NOT REGISTERED on  
the screen. The new handset(s) may need to be charged for  
five minutes before registering to the telephone base.  
PRESS HNDST LOC  
To register a handset to your telephone base  
4 SEC ON BASE  
1. Place the unregistered handset into the telephone base.  
If PRESS HNDST LOC 4 SEC ON BASE does not appear  
on the handset screen after a few seconds, remove the  
handset and place it in the telephone base again.  
2. On the telephone base, press and hold HANDSET  
LOCATOR for about four seconds (until the red IN USE  
light on the telephone base turns on) and then release  
the button. The handset will show PLEASE WAIT... and it  
will take about 10 seconds to complete the registration.  
The handset will show HS X REGISTERED and will beep if  
the registration is successful.  
PLEASE WAIT...  
NOTES:  
1. If the registration is not successful, the display will show NOT  
REGISTERED. To reset the handset, remove the handset from the  
telephone base and place it back in. Try the registration process again.  
HS X REGISTERED  
2. You cannot register a handset if any other system handset is in use.  
48  
Appendix D  
Replacing a handset  
You may need to de-register your handsets if:  
You have twelve registered handsets and need to replace a handset.  
-OR-  
You wish to change the designated handset number of your registered  
handsets.  
You must first de-register ALL the handsets, and then re-register each handset  
you wish to use.  
Please read carefully through all the instructions on this page before  
beginning the de-registration process.  
To de-register all handsets  
1. Press and hold  
seconds (until the IN USE light turns on and starts to flash), then release  
the HANDSET LOCATOR button.  
HANDSET LOCATOR on the telephone base for about 10  
2. Immediately press and release HANDSET LOCATOR again. You must  
press HANDSET LOCATOR while the IN USE light is still flashing. (The  
light flashes for about seven seconds. If the light stops flashing, pick up the  
handset and place it back into the telephone base, then start again with  
step one above.)  
3. The handset(s) will show CONNECTING... and it will take about 10 seconds  
to complete the de-registration process. ALL handsets will show NOT  
REGISTERED if de-registration was successful.  
NOT REGISTERED  
4. To re-register the handset(s) to the telephone base, follow the registration  
instructions on page 48.  
NOTES:  
1. If the de-registration process was not successful, you may need to reset the system and try  
again. To reset: pick up the handset and press the PHONE/FLASH button, then press the  
OFF/CLEAR button and place the handset back into the telephone base. You may also reset  
by unplugging the power from the telephone base and plugging it back in.  
2. You cannot de-register the handset(s) if any other system handset is in use.  
49  
Appendix E  
Maintenance  
Taking care of your telephone  
• Your cordless telephone contains sophisticated electronic parts, so it must  
be treated with care.  
• Avoid rough treatment.  
• Place the handset down gently. Save the original packing materials to pro-  
tect your telephone if you ever need to ship it.  
Avoid water  
• Your telephone can be damaged if it gets wet. Do not use the handset in  
the rain, or handle it with wet hands. Do not install the telephone base near  
a sink, bathtub or shower.  
Electrical storms  
• Electrical storms can sometimes cause power surges harmful to electronic  
equipment. For your own safety, take caution when using electric appliances  
during storms.  
Cleaning your telephone  
• Your telephone has a durable plastic casing that should retain its luster for  
many years. Clean it only with a soft cloth slightly dampened with water or  
a mild soap.  
• Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or  
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit  
out by the unplugged cords.  
50  
Appendix F  
Important safety information  
This symbol is to alert you to important operating or servicing instructions  
that may appear in this user’s manual. Always follow basic safety precautions  
when using this product to reduce the risk of injury, fire, or electric shock.  
Safety information  
• Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
• Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
• Do not use a telephone in the vicinity of a gas leak. If you suspect a  
gas leak, report it immediately, but use a telephone away from the area  
where the gas is leaking. If this product is a cordless model, make sure the  
telephone base is also away from the area.  
• Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool,  
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays  
for cleaning. If the product comes in contact with any liquid, unplug any  
line or power cord immediately. Do not plug the product back in until it has  
dried thoroughly.  
• Install this product in a protected location where no one can trip over  
any line or power cords. Protect cords from damage or abrasion.  
• If this product does not operate normally, see the Troubleshooting  
section on pages 61-67 of this user’s manual. If you cannot solve the  
problem, or if the product is damaged, refer to the Limited warranty on  
pages 57-59. Do not open this product except as may be directed in your  
user’s manual. Opening the product or reassembling it incorrectly may  
expose you to hazardous voltages or other risks.  
• Replace batteries only as described in your user’s manual. Do not burn  
or puncture batteries — they contain caustic chemicals.  
• This power unit is intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it  
is plugged into a ceiling or an under-the-table/cabinet outlet.  
Caution: Use only the power adapter provided with this product. To obtain a  
replacement, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
51  
Appendix F  
Important safety information  
Especially about cordless telephones:  
Privacy: The same features that make a cordless telephone convenient create  
some limitations. Telephone calls are transmitted between the telephone base  
and the handset by radio waves, so there is a possibility that your cordless  
telephone conversations could be intercepted by radio receiving equipment  
within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on  
corded telephones.  
Electrical power: The telephone base of this cordless telephone must be con-  
nected to a working electrical outlet which is not controlled by a wall switch.  
Calls cannot be made from the handset if the telephone base is unplugged  
or switched off, or if the electrical power is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such  
interference, do not place the telephone base of the cordless telephone near  
or on top of a TV or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
Rechargeable batteries: This product contains either nickel-cadmium or  
nickel-metal hydride rechargeable batteries. Exercise care in handling batter-  
ies in order not to create a short circuit with conductive material such as rings,  
bracelets, and keys. The battery or conductor may overheat and cause harm.  
Observe proper polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed  
of properly. Do not dispose of them in household garbage. Do not burn or  
puncture. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
Nickel-metal-hydride rechargeable batteries: Dispose of these batteries in  
a safe manner. Do not burn or puncture. Like other batteries of this type, if  
burned or punctured, they could release caustic material which could cause  
injury.  
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry  
program to collect and recycle nickel-metal-hydride rechargeable batteries when taken  
out of service within the United States. These batteries may be taken to a participating  
local retailer of replacement batteries or recycling center. Or you may call 1-800-8-  
BATTERY for locations accepting spent Ni-MH batteries.  
52  
Appendix F  
Important safety information  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led  
a multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food  
and Drug Administration, WTR recommends to physicians that:  
PACEMAKER PATIENTS  
• Should keep wireless telephones at least six inches from the pacemaker.  
• Should NOT place wireless telephones directly over the pacemaker, such as  
in a breast pocket, when it is turned ON.  
• Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless telephones.  
Especially about telephone answering systems:  
Two-way recording: This unit does not sound warning beeps to inform the  
other party that the call is being recorded. To ensure that you are in compli-  
ance with any federal or state regulations regarding recording a telephone  
call, you should start the recording process and then inform the other party  
that you are recording the conversation.  
SAVE THESE INSTRUCTIONS  
53  
Appendix G  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among  
other things, a product identifier in the format US:AAAEQ##TXXXX. This  
identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and  
the telephone network must comply with the applicable Part 68 rules and  
technical requirements adopted by ACTA. A compliant telephone cord and  
modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. An RJ11 jack should normally  
be used for connecting to a single line and an RJ14 jack for two lines. See  
Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices  
you may connect to your telephone line and still have them ring when you  
are called. The REN for this product is encoded as the 6th and 7th characters  
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In  
most, but not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially  
wired alarm dialing equipment connected to your telephone line, ensure the  
connection of this equipment does not disable your alarm equipment. If you  
have questions about what will disable the alarm equipment, consult your  
telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone  
equipment can only be made by the manufacturer or its authorized agents.  
For repair procedures, follow the instructions outlined under the Limited  
Warranty.  
If this equipment is causing harm to the telephone network, the telephone  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advance  
notice is not practical, you will be notified as soon as possible. You will be  
given the opportunity to correct the problem and the telephone company is  
required to inform you of your right to file a complaint with the FCC. Your  
telephone company may make changes in its facilities, equipment, operation,  
or procedures that could affect the proper functioning of this product. The  
telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
54  
Appendix G  
FCC Part 68 and ACTA  
If this product has memory dialing locations, you may choose to store  
emergency telephone numbers (e.g., police, fire, medical) in these locations. If  
you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging  
up.  
Perform such activities in off-peak hours, such as early morning or late  
evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not  
cause harmful interference, and (2) this device must accept any interference,  
including interference that may cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that  
the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.  
The REN is an indication of the maximum number of devices allowed to be  
connected to a telephone interface. The termination on an interface may  
consist of any combination of devices subject only to the requirement that  
the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
55  
Appendix H  
FCC Part 15  
This equipment has been tested and found to comply with the requirements  
for a Class B digital device under Part 15 of the Federal Communications  
Commission (FCC) rules. These requirements are intended to provide  
reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy and, if  
not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate  
the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation. Privacy of  
communications may not be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used  
such that parts of the user’s body other than the hands are maintained at a  
distance of approximately 20 cm (8 inches) or more. If you choose to use a  
clipping device, please make sure to only use the supplied AT&T belt clip.  
This Class B digital apparatus complies with Canadian ICES-003.  
56  
Appendix I  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty  
service, and all questions about this product should be directed to: In  
the United States of America, visit www.telephones.att.com or call  
1 (800) 222-3111. In Canada, call 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and all  
accessories provided in the sales package PRODUCT”) are free from defects in  
material and workmanship, pursuant to the following terms and conditions, when  
installed and used normally and in accordance with the PRODUCT operating  
instructions. This limited warranty extends only to the CONSUMER for products  
purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially defective  
PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative will repair or replace at the manufacturer’s option, without charge,  
a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they  
may use new or refurbished replacement parts. If the manufacturer chooses to  
replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of  
the same or similar design. The manufacturer will retain defective parts, modules,  
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s  
option, is your exclusive remedy. The manufacturer will return repaired or  
replacement products to you in working condition. You should expect the repair or  
replacement to take approximately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from  
the date of purchase. If the manufacturer repairs or replaces a materially defective  
PRODUCT under the terms of this limited warranty, this limited warranty also  
applies to repaired or replacement PRODUCT for a period of either (a) 90 days  
from the date the repaired or replacement PRODUCT is shipped to you or (b) the  
time remaining on the original one-year limited warranty; whichever is longer.  
57  
Appendix I  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
• PRODUCT that has been damaged due to repair, alteration, or modification by  
anyone other than an authorized service representative of the manufacturer; or  
• PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
• PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or  
electronic serial numbers have been removed, altered or rendered illegible; or  
• PRODUCT purchased, used, serviced, or shipped for repair from outside the  
United States of America or Canada, or used for commercial or institutional  
purposes (including but not limited to products used for rental purposes); or  
• PRODUCT returned without valid proof of purchase (see item 6 below); -or-  
• Charges for installation or setup, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call  
1 (866) 288-4268. NOTE: Before calling for service, please review the  
user’s manual; a check of the PRODUCT controls and features may save you a  
service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this limited  
warranty to you, transportation, delivery or handling charges prepaid. The  
manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the  
PRODUCT failure is not covered by this limited warranty, or proof of purchase does  
not meet the terms of this limited warranty, the manufacturer will notify you and  
will request that you authorize the cost of repair prior to any further repair activity.  
You must pay for the cost of repair and return shipping costs for the repair of  
products that are not covered by this limited warranty.  
58  
Appendix I  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service? You must:  
a. Return the entire original package and contents including the PRODUCT to  
the service location along with a description of the malfunction or difficulty;  
and  
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the  
manufacturer of this AT&T branded PRODUCT. It supersedes all other written or  
oral communications related to this PRODUCT. The manufacturer provides no  
other warranties for this PRODUCT. The warranty exclusively describes all of the  
manufacturer’s responsibilities regarding the PRODUCT. There are no other express  
warranties. No one is authorized to make modifications to this limited warranty  
and you should not rely on any such modification.  
State/Provincial Law rights: This warranty gives you specific legal rights, and  
you may also have other rights which vary from state to state or province to  
province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is fit  
for ordinary use) are limited to one year from date of purchase. Some states/  
provinces do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you. In no event shall the manufacturer be liable  
for any indirect, special, incidental, consequential, or similar damages (including,  
but not limited to lost profits or revenue, inability to use the PRODUCT or other  
associated equipment, the cost of substitute equipment, and claims by third  
parties) resulting from the use of this PRODUCT. Some states/provinces do not  
allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
59  
Appendix J  
Technical specifications  
RF frequency band  
1921.536 MHz — 1928.448 MHz  
5
Channels  
Operating temperature  
32°F — 122°F  
0°C — 50°C  
Telephone base voltage  
(AC voltage, 60Hz)  
96 — 127 Vrms  
6VDC @300mA  
2.2 — 3.0 VDC  
6VDC @200mA  
2.4V 500mAH  
Telephone base voltage  
(AC adapter output)  
Handset voltage  
Charger voltage  
(AC adapter output)  
Replacement battery  
DECT 6.0 digital technology  
This technology digitally transmits your voice across multiple channels using  
the newly available DECT 6.0 frequency band. This technology provides superior  
quality of voice and sound, high protection against wiretapping and better  
range than the 2.4 GHz and 5.8 GHz phone systems, while not interfering with  
wireless routers.  
Telephone operating range  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC). Even so, this handset and  
telephone base can communicate over only a certain distance — which can  
vary with the locations of the telephone base and handset, the weather, and  
the construction of your home or office.  
Extended range and clarity  
This telephone base comes with an antenna which gives much better clarity  
and covers a longer range than before.  
60  
Appendix K  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For  
Customer Service, visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
• Make sure the power cord is securely plugged in.  
My phone  
doesn’t work  
at all.  
• Make sure that the battery connector is securely plugged  
into the cordless handset.  
• Make sure the telephone line cord is securely and firmly  
plugged into the telephone base and the telephone wall  
jack.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to the telephone base or charger when  
not in use.  
• Reset the telephone base. Unplug the unit’s electrical  
power. Wait for approximately 15 seconds, then plug it  
back in. Allow up to one minute for the cordless handset  
and telephone base to reset.  
• You may need to purchase a new battery, please refer to  
Battery installation and charging, page 8, in this user’s  
manual.  
I cannot get a  
dial tone.  
• First try all the suggestions above.  
• Move the cordless handset closer to the telephone base.  
You might have moved out of range.  
• If the previous suggestions don’t work, disconnect the  
telephone base from the telephone jack and connect to  
a different phone. If there is no dial tone on that phone  
either, the problem is in your wiring or local service.  
Contact your local telephone company.  
• Your line cord might be malfunctioning. Try installing a  
new line cord.  
I cannot dial  
out.  
• First try all the suggestions above.  
• Make sure you have a dial tone before dialing. The cordless  
handset may take a second or two to find the telephone  
base and produce a dial tone. This is normal. Wait an extra  
second before dialing.  
61  
Appendix K  
Troubleshooting  
• Eliminate any background noise. Noise from a television,  
radio or other appliances may cause the phone to not  
dial out properly. If you cannot eliminate the background  
noise, first try muting the cordless handset before dial-  
ing, or dialing from another room in your home with less  
background noise.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
My cordless  
handset isn’t  
performing  
normally.  
• Make sure the power cord is securely plugged into the  
telephone base. Plug the unit into a different, working  
electrical outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base.  
You might have moved out of range.  
• Reset the telephone base. Unplug the unit’s electrical  
power. Wait for 15 seconds then plug it back in. Allow  
up to one minute for the cordless handset and tele-  
phone base to reset.  
• Other electronic products can cause interference to your  
cordless phone. Try installing your phone as far away  
from these types of electronic devices as possible: tel-  
evision sets, VCRs, or other cordless  
telephones.  
CONNECTING... • Ensure that the telephone base is powered up.  
displays on my  
cordless handset.  
• Place the cordless handset in the telephone base for  
one minute to allow the cordless handset and base to  
resynchronize.  
• Move the cordless handset closer to the telephone base.  
You might have moved out of range.  
62  
Appendix K  
Troubleshooting  
• Reset the telephone base. Unplug the unit’s electrical  
power. Wait for 15 seconds then plug it back in. Allow  
up to one minute for the cordless handset and tele-  
phone base to reset.  
• Other electronic products can cause interference with  
your cordless phone. Try installing your phone as far  
away from these types of electronic devices as possible:  
television sets, VCRs, or other cordless  
telephones.  
• If the cordless handset is in the telephone base or  
charger and the charge light does not come on, refer to  
The charge light is off in this Troubleshooting guide.  
The batteries  
will not hold a  
charge.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to the telephone base or charger when  
not in use.  
• You may need to purchase a new battery. Please refer to  
Battery installation and charging, page 8, in this user’s  
manual.  
I get noise,  
static, or weak  
signals even  
when I’m near  
the telephone  
base.  
• If you subscribe to high-speed internet service (Digital  
Subscriber Line - DSL) through your telephone lines, you  
must have a DSL filter between the telephone base and  
the telephone wall jack (see the following page). The filter  
will prevent noise and caller ID problems caused by DSL  
interference. Please contact your DSL service provider for  
more information about DSL filters.  
• You may be able to improve the performance of your  
cordless phone by installing your new telephone base  
as far as possible from any other existing cordless  
telephone system that may already be installed.  
• Other electronic products can cause interference to your  
cordless phone. Try installing your phone as far away  
from the following electronic devices as possible: televi-  
sion sets, VCRs, or other cordless  
telephones.  
63  
Appendix K  
Troubleshooting  
• Do not install this phone near a microwave oven or  
on the same electrical outlet. You may experience  
decreased performance while the microwave oven is  
operating.  
• If your phone is plugged in with a modem or a surge  
protector, plug the phone (or modem/surge protec-  
tor) into a different location. If this solves the problem,  
re-locate your phone or modem farther apart from one  
another, or use a different surge protector.  
• Relocate your phone to a higher location. The phone  
will likely have better reception when installed in a high  
area.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
I hear other  
calls while using  
my phone.  
• Disconnect the telephone base from the telephone jack,  
and plug in a different telephone. If you still hear other  
calls, the problem is probably in your wiring or local ser-  
vice. Call your local telephone company.  
My cordless  
• Make sure that the ringer is not turned off. Refer to the  
section(s) on ringer selection in this user’s manual.  
handset does  
not ring when I  
receive a call.  
• Make sure the telephone line cord is plugged securely  
into the telephone base and the telephone jack. Make  
sure the power cord is securely plugged in.  
• The cordless handset may be too far from the telephone  
base.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to the telephone base or charger when  
not in use.  
• You may have too many extension phones on your tel-  
ephone line to allow all of them to ring simultaneously.  
Try unplugging some of the other phones.  
64  
Appendix K  
Troubleshooting  
• The layout of your home or office might be limiting  
the operating range. Try moving the telephone base to  
another location, preferably on an upper floor.  
• If the other phones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may  
apply).  
• Test a working phone at the phone jack. If another  
phone has the same problem, the problem is the phone  
jack. Contact your local telephone company (charges  
may apply).  
• Other electronic products can cause interference with  
your cordless phone. Try installing your phone as  
far away as possible from electronic devices such as  
television sets, VCRs, or other cordless  
telephones.  
• Re-install the battery, and place the cordless handset in  
the telephone base. Wait for the cordless handset to re-  
establish its connection with the telephone base. Allow  
up to one minute for this to take place.  
• Your line cord might be malfunctioning. Try installing a  
new line cord.  
My calls cut  
in and out  
while I’m using  
my cordless  
handset.  
Other electronic products can cause interference with  
your cordless phone. Try installing your phone as far  
away from the following electronic devices as possible:  
television sets, VCRs, or other cordless  
telephones.  
• Do not install this phone near a microwave oven or  
on the same electrical outlet. You may experience  
decreased performance while the microwave oven is  
operating.  
• If your phone is plugged in with a modem or surge pro-  
tector, plug the phone (or modem/surge protector) into  
a different location. If this solves the problem, re-locate  
your phone or modem farther apart from one another,  
or use a different surge protector.  
65  
Appendix K  
Troubleshooting  
• Relocate your telephone base to a higher location. The  
phone will have better reception when installed in a high  
area.  
• If the other phones in your home are having the same prob-  
lem, the problem is in your wiring or local service. Contact  
your local telephone company (charges may apply).  
The charge  
light is off.  
• Make sure the power and line cords are plugged in cor-  
rectly and securely.  
• Unplug the unit’s electrical power. Wait for 15 seconds,  
then plug it back in. Allow up to one minute for the cord-  
less handset and telephone base to reset.  
• Clean the cordless handset and telephone base charging  
contacts each month using a pencil eraser or cloth.  
My caller ID  
isn’t working.  
• Caller ID is a subscription service. You must subscribe to  
this service from your local telephone company for this  
feature to work on your phone.  
• Your caller must be calling from an area that supports  
caller ID.  
• Both you and your caller’s telephone companies must use  
caller ID compatible equipment.  
• If you subscribe to high-speed internet service (Digital  
Subscriber Line - DSL) through your telephone lines, you  
must have a DSL filter between the telephone base and the  
telephone wall jack (see the following page). The filter will  
prevent noise and caller ID problems caused by DSL inter-  
ference. Please contact your DSL service provider for more  
information about DSL filters.  
System does  
not receive  
caller ID when  
on a call.  
• Make sure you subscribe to caller ID with call waiting  
features provided by your local telephone company. Caller  
ID features will work only if both you and the caller are  
in areas offering caller ID service, and if both telephone  
companies use compatible equipment.  
66  
Appendix K  
Troubleshooting  
Common cure  
for electronic  
equipment.  
If the unit does not seem to be responding normally, try  
putting the cordless handset in the telephone base or  
charger. If it does not seem to respond, do the following (in  
the order listed):  
• Disconnect the power to the telephone base.  
• Disconnect the cordless handset battery, and spare bat-  
tery, if applicable.  
• Wait a few minutes.  
• Connect power to the telephone base.  
• Re-install the battery, and place the cordless handset  
into the telephone base.  
• Wait for the cordless handset to re-establish its  
connection with the telephone base. Allow up to one  
minute for this to take place.  
67  
Index  
A
F
AC adapter, 5  
Alert tones, 43  
Answering calls, 22  
Auto off, 23  
Flash (switchhook flash), 25  
H
Hands speakerphone, 22  
Handset key tone, 18  
Handset language, 19  
Handset locator, 24  
Handset ringer tone, 18  
Handset ringer volume, 17  
Handset settings, 17-21  
Handset voicemail indicator, 20  
Headset, 9  
B
Battery charging, 7  
Battery installation, 7  
Belt clip, 9  
C
Call transfer, 30  
Call waiting, 25  
Caller ID (CID), 38  
I
add entries to phone directory, 42  
delete entries, 42  
Intercom, 28  
Incoming caller ID history, 41  
Incoming calls, answering, 22  
dial entries, 41  
Clear voice mail indication, 20  
L
D
Language, 19  
Last number redial, 26  
Lights, 44  
Deregistration, 49  
Delete entries in the  
call ID history, 42  
Delete redial entries, 23  
Dialing,  
from a record in the  
caller ID history, 41  
directory dialing, 37  
Directory, 32  
dial number, 37  
edit entries, 37  
name search, 36  
new entries, 33-34  
Display dial, 37  
DSL, 5  
M
Making calls, 22  
Memory match, 40  
Missed calls indicator, 40  
Mute, 26  
N
Names,  
enter into directory, 34  
search for, 36  
O
On-hook dialing, 22  
E
Elapsed time, 22  
Ending calls, 22  
68  
Index  
Q
Quick reference guide, 2-3  
R
Receiving calls, 22  
Redial, 26  
Registration, 48  
Ringer silencing, 21  
Ring tone options, 18  
Ringer volume, handset, 17  
S
Search for names, 36  
Speakerphone, 22  
T
Technical specifications, 60  
Telephone operating range, 60  
Temporary ringer silencing, 21  
Troubleshooting, 61-67  
V
Visual message waiting indicator, 20  
Voicemail, 3, 44  
Volume controls, 17, 25  
69  
© 2008 Advanced American Telephones. All rights reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a  
AT&T Intellectual Property licensed to Advanced American Telephones.  
Printed in China. Issue 1 AT&T 01/08.  

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