Electric
Cooktop
Welcome .................................. 2
ImportantSafetyInstructions .. 3-4
Setting Surface Controls .... 4-7
Surface Cooking..................... 8
Care & Cleaning................. 9-10
Before You Call
Questions?
S.o.l.u.t.io.n..s..t.o..................................... 11
1-800-944-9044 (United States)
Common Problems
1-800-668-4606 (Canada)
Visit the Frigidaire Elements Web Site at:
Warranty ................................ 12
READ AND SAVE THESE INSTRUCTIONS
318200633 (0604) Rev. A
Important Safety Instructions
Read all instructions before using this appliance.
Save these instructions for future reference.
This manual contains important safety symbols and instructions. Please pay attention to these symbols and follow all
instructions given.
This symbol will help alert you to situations that may cause serious bodily harm, death or property damage.
This symbol will help alert you to situations that may cause bodily injury or property damage.
• Remove all tape and packaging wrap before using the
appliance. Destroy the carton and plastic bags after
unpackingtheappliance.Neverallowchildrentoplaywith
packagingmaterial.
orletclothingorotherflammablematerialstouchtheseareas
until they have had sufficient time to cool. Among these
areas are the cooktop and areas facing the cooktop.
• WearProperApparel.Loose-fittingorhanginggarments
should never be worn while using the appliance. Do not
let clothing or other flammable materials contact hot
surfaces.
• Proper Installation. Be sure your appliance is properly
installed and grounded by a qualified technician in
accordance with the National Electrical Code No. 70 -
latest edition in the United States, or CSA C22.1, Part 1
in Canada, and local code requirements. Install only per
installationinstructionsprovidedintheliteraturepackagefor
this appliance.
Never use your appliance for warming or
heating the room.
• DoNotUseWaterorFlouronGreaseFires.Smotherthe
fire with a pan lid, or use baking soda, a dry chemical or
foam-typeextinguisher.
Askyourdealertorecommendaqualifiedtechnicianandan
authorized repair service. Know how to disconnect the
electricalpowertotheapplianceatthecircuitbreakerorfuse
box in case of an emergency.
• Whenheatingfatorgrease,watchitclosely.Fatorgrease
may catch fire if allowed to become too hot.
• User Servicing. Do not repair or replace any part of the
appliance unless specifically recommended in the
manuals. All other servicing should be done only by a
qualified technician to reduce the risk of personal injury and
damage to the appliance.
• UseOnlyDryPotholders. Moistordamppotholderson
hot surfaces may result in burns from steam. Do not let
the pot holders touch hot surface units. Do not use a towel
or other bulky cloth instead of a pot holder.
• Do Not Heat Unopened Food Containers. Buildup of
pressure may cause the container to burst and result in
injury.
• Never modify or alter the construction of an appliance
such as removal of panels, wire covers or any other
permanent part of the appliance.
IMPORTANT.Donotattempttooperatethecooktopduring
a power failure. If the power fails, always turn off the
cooktop. If the cooktop is not turned off and the power
resumes,thecooktopwillnotoperateandanerrormessagewill
be displayed.
• StorageonAppliance. Flammablematerialsshouldnot
be stored near surface units. This includes paper, plastic
andclothitems,suchascookbooks,plasticwareandtowels,
as well as flammable liquids. Do not store explosives, such
as aerosol cans, on or near the appliance. Flammable
materialsmayexplodeandresultinfireorpropertydamage.
IMPORTANT SAFETY INSTRUCTIONS FOR
USINGYOUR COOKTOP
• Know which knob controls each surface unit.
Do not store items of interest to children in
the cabinets above the appliance. Children climbing on the
cooktop to reach items could be seriously injured.
• Clean the appliance regularly to keep all parts free of
greasethatcouldcatchfire.Exhaustfanventilationhoods
and grease filters should be kept clean. Do not allow grease
to accumulate on hood or filter. Greasy deposits in the fan
couldcatchfire. Whenflamingfoodunderthehood, turnfan
on. Refer to hood manufacturer's instructions for cleaning.
• Do not leave children alone. Children should not be left
aloneorunattendedintheareawhereanapplianceisin
use.Theyshouldneverbeallowedtositorstandonanypart
of the appliance.
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
THESE UNITS. Surface units may be hot even though they
are dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch,
• Use Proper Pan Size. This appliance is equipped with one
or more surface units of different sizes. Select utensils
having flat bottoms large enough to cover the surface unit.
3
Important Safety Instructions
The use of undersized utensils will expose a portion of the • Do Not Use Decorative Surface Element Covers. If an
surface heating unit to direct contact and may result in
ignition of clothing. Proper relationship of utensil to element
will also improve efficiency.
element is accidentally turned on, the decorative cover will
become hot and possibly melt. Burns will occur if the hot
covers are touched. Damage may also be done to the
appliance.
• Utensil Handles Should Be Turned Inward and Not
ExtendOverAdjacentSurfaceUnits.Toreducetheriskof
burns, ignition of flammable materials, and spillage due to
unintentional contact with the utensil.
FOR CERAMIC-GLASS COOKTOP ONLY
• Do Not Clean or Operate a Broken Cooktop. If cooktop
should break, cleaning solutions and spillovers may
penetrate the broken cooktop and create a risk of electric
shock. Contact a qualified technician immediately.
• Never Leave Surface Units Unattended. Boilovers cause
smoking and greasy spillovers that may ignite, or a pan that
has boiled dry may melt.
• Clean Cooktop with Caution. If a wet sponge or cloth is
used to wipe spills on a hot cooking area, be careful to avoid
a steam burn. Some cleaners can produce harmful fumes if
applied to a hot surface.
• Protective Liners. Do not use aluminum foil to line any part
oftheappliance.Onlyusealuminumfoilasrecommendedfor
baking if used as a cover placed on the food. Any other use
of protective liners or aluminum foil may result in a risk of
electric shock or fire or short circuit.
• DoNotPlaceHotCookwareonColdCooktopGlass.This
could cause glass to break.
• Glazed Cooking Utensils. Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for range top service without breaking
• Do not slide pan across the cooktop surface. They may
scratch the cooktop surface.
due to the sudden change in temperature. Check the • Do Not Let Pans Boil Dry. This may cause permanent
manufacturer's recommendations for cooktop use.
damage in the form of breakage, fusion, or marking that can
affect the ceramic-glass cooktop. (This type of damage is
not covered by your warranty).
IMPORTANTSAFETYNOTICE
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of
substances known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn
customers of potential exposure to such substances.
Setting Surface Controls
About the Ceramic Glass Cooktop
The ceramic cooktop has radiant surface elements located below the surface of the
glass. The design of the ceramic cooktop outlines the area of the surface element
underneath. Make sure the diameter of the pan matches the diameter of the element
outline on the cooktop (See Figs. 1 & 2).
Heat is transferred up through the surface of the cooktop to the cookware. Only flat-
bottomcookwareshouldbeused.Thetypeandsizeofcookware,thenumberofsurface
elements in use and their settings are all factors that will affect the amount of heat that
willspreadtoareasbeyondthesurfaceelements.Theareassurroundingtheelements
may become hot enough to cause burns.
Fig.1 - 30” Model - Cooktop
Appearance
About the Radiant Surface Elements
expandable
element
The element temperature rises gradually and evenly. As the temperature rises, the
element will glow red. To maintain the selected setting, the element will cycle ON and
s
p
e
e
d
e
OFF.Theheatingelementretainsenoughheattoprovideauniformandconsistentheat
l
e
b
e
r
i
d
m
g
e
e
n
ex
l
p
e
a
m
n
e
d
n
a
t
b
l
e
m
l
e
t
e
e
n
t
during the OFF cycle. For efficient cooking, turn OFF the element several minutes
ELEMENT ON
Center
Rear
Left
Front
Right
Front
Left
Rear
Right
Rear
before cooking is complete. This will allow residual heat to complete the cooking
process.
Fig. 2 - 36” Model - Cooktop Appearance
4
Setting Surface Controls
locations of the surface radiant elements
Your cooktop is equipped with radiant surface radiant elements with different wattage
ratings.Theabilitytoheatfoodquickerandinlargervolumesincreasesastheelement
wattageincreases.
The radiant surface elements are located on the 30” cooktop as follows:
- 1 dual 6 to 9 inch radiant element located at the right front position;
- 1 bridge radiant element located on the left front and rear positions;
- 1 small 6 inch radiant element located at the right rear position.
30” cooktop
The radiant surface elements are located on the 36” cooktop as follows:
- 1 small 6 inch radiant elements located at the center rear position;
- 1 dual 5 to 7 inch radiant elements located at the right rear position;
- 1 dual 6 to 9 inch radiant elements located at the right front position;
- 1 bridge radiant element located on the left front and rear positions;
expandable
element
s
p
e
e
d
e
l
e
b
e
r
i
d
m
g
e
e
n
ex
l
p
e
a
m
n
e
d
n
a
t
b
m
l
e
t
e
e
n
t
ELEMENT ON
Center
Rear
Left
Front
Right
Front
Left
Rear
Right
Rear
Surface cooking settings
Use the chart to determine the correct setting for the type of food you are preparing.
Note: The size and type of cookware used will influence the setting needed for best
cooking results.
36” cooktop
Recommended Settings for Surface Elements
Setting
Type of Cooking
HIGH(HI)
Start most foods; bring water to a boil and pan broiling.
MEDIUMHIGH(8-10) Continue a rapid boil; frying, deep fat frying.
MEDIUM(6) Maintain a slow boil; thicken sauces and gravies; steaming
vegetables.
MEDIUM LOW (2 - 4) Keep foods cooking; poaching and stewing.
LOW(LO) Keep warm, melting and simmering.
NOTE: PleasereaddetailedinstructionsforceramicglasscooktopcleaningintheGeneralCare&CleaningsectionandBefore
You Call checklist section of this Use and Care Guide.
NOTE: Radiant elements have a limiter that allows the element to cycle on and off, even at the HI setting. This helps to prevent
damage to the ceramic smooth top. Cycling at the HI setting is normal and can occur if the cookware is too small for the radiant
element or if the cookware bottom is not flat (Refer to page 12 under Selecting Surface Cooking Utensils).
NOTE: Due to the high intensity of heat generated by the surface elements, the glass surface will turn green when the
element will be turned off.This phenomenon is normal and the glass will come back to its original white color after it has
completely cooled down. (White glass cooktops only).
5
Setting Surface Controls
The electronic surface element control (esec)
TheElectronicSurfaceElementControl(“ESEC”)featureincludes
5 digital display windows. The ESEC feature provides a numeric
digital setting for the 5 radiant surface element positions on the
cooktop. These settings work the same way as normal knob
setting indicators work except the settings are displayed in digital
windows (Figs. 1 thru 4).
Fig. 1
Fig. 2
Fig. 4
The available ESEC Display Settings
The ESEC control provides various heat levels from Hi (Fig. 2) to
Lo (Fig. 4) and OFF (Fig. 1). The settings between 9.5 and 3.0
decrease or increase in increments of .5 (1/2). The settings
between 3.0 and 1.2 are Simmer settings which decrease or
increase in increments of .2 (1/5) to Lo (Figure 4; lowest Simmer
setting) for more precise settings at lower heat levels. Use the
Recommended Surface Setting Chart to determine the correct
setting for the kind of food you are preparing.
.
Fig. 3
Control knobs shown are typical only.
Note: The size and type of cookware used will influence
the setting needed for best cooking results.
ESEC Power Failure Indicator Message (PF)
When the range is first plugged in or when the power supply to the range has been interrupted, the ESEC control
will display the message "PF" (Power Failure; See Fig. 5). After a few seconds the "PF" message will disappear
from the display.
Fig. 5
Fig. 6
ESEC Error Indicator Message (Er)
Anerrormessagewillbedisplayed(glowing“Er”)atpowerup(orafterapowerfailure)ifANYofthesurfacecontrol
knobs were left in the ON positions (See Fig. 6). If a power failure should occur, be sure to set all of the surface
control knobs to the OFF position. This will reset the surface controls.
Once the surface controls have been set to the OFF positions, the surface controls should return to normal
operation.Ifthesurfacecontrolsdonotfunctionand the“Er”messageremainsinanydisplayafterfollowingthese
procedures, contact your authorized servicer for assistance.
ESEC Hot Element Indicator Message (HE)
Afterusinganyofthesingle, dualortripleradiantelementpositionsthecooktopwillbecomevery
hot. Even after turning the control knob to OFF, the cooktop will remain hot for some time. The
ESEC control monitors the temperature of the cooktop and displays the message “HE” (hot
element)warningwhenthecooktopisstilltoohottotouch(SeeFig.7).IftheHEmessageappears
in the window, the control can still be turned ON again for use.
Fig. 7
Operating the Single Surface Radiant Elements
The cooktop has a single radiant surface element located as shown on Figures 8 & 9.
To Operate the Single Surface Element
expandable
element
1. Place correctly sized cookware on the radiant surface element.
2. Push in and turn the surface control knob in either direction to the desired setting using
the ESEC digital display window to verify (Fig. 2). Turn the knob to adjust the setting as
needed.
s
p
e
e
d
e
l
e
b
e
r
i
d
m
g
e
e
n
ex
e
p
e
a
m
n
e
d
n
a
t
b
l
e
m
l
e
t
e
l
n
t
ELEMENT ON
Left
Front
Center
Rear
Right
Front
Left
Rear
Right
Rear
3. Start most cooking operations on a higher setting and then turn to a lower setting to finish
cooking. Each surface element provides a constant amount of heat at each setting. A
glowing red surface heating area extending beyond the bottom edge of the cookware
indicates the cookware is too small for the surface heating area.
4. When cooking has completed, turn the surface control knob to OFF before removing the
cookware. Note: The surface “Element On” indicator lights will glow when one or more
elements are turned on. A quick glance at these indicator lights when cooking is finished
is an easy check to be sure all surface elements are turned off. Also, the HE message will
appear in the display after turning the control knob to OFF if the cooktop is still hot and
remain on until the heating surface area has cooled sufficiently.
Fig. 8
Fig. 9
6
Setting Surface Controls
Operating the Dual Surface Radiant
Elements
expandable
element
30” cooktop is equipped with dual radiant elements at the
right front position (see Fig. 1). 36” cooktop is equipped
with dual radiant surface elements located at the right
front and right rear positions (See Fig 2).
s
p
e
e
d
e
l
e
b
e
r
i
d
m
g
e
e
n
ex
e
p
e
a
m
n
e
d
n
a
t
b
l
e
m
l
e
t
e
l
n
t
ELEMENT ON
Center
Rear
Left
Front
Right
Front
Left
ear
Right
Rear
To Operate the Dual Surface Element:
1. Place correctly sized cookware on the dual surface element.
Fig. 1
Fig. 2
2. Push in and turn the control knob counterclockwise (See Figs. 3 & 5) for smaller cookware
or clockwise (See Figs. 4 & 6) for larger cookware to the desired setting using the ESEC
digital display window for the desired setting.
3. Turn the knob to adjust the setting as needed. Start most cooking operations on a higher setting
and then turn to a lower setting to finish cooking. Each surface element provides a constant
amount of heat at each setting. A glowing red surface heating area extending beyond the bottom
edge of the cookware indicates the cookware is too small for the surface heating area.
4. When cooking has completed, turn the surface control knob to OFF before removing
the cookware. Note: The surface “Element On” indicator lights will glow when one or
more elements are turned on. A quick glance at these indicator lights when cooking is
finished is an easy check to be sure all surface elements are turned off. Also, the HE
message will appear in the display after turning the control knob to OFF if the cooktop is
still hot and remain on until the heating surface area has cooled sufficiently.
Fig. 3
Fig. 5
Fig. 6
Fig. 4
Note: See recommended Setting for Surface Element table on page 5.
Radiant surface elements may appear to have cooled after they have been
turned OFF. HE (Hot Element) message will turn ON and will continue to glow until the glass
cooktop has cooled down to a moderate level. The glass surface may still be hot and burns
may occur if the glass surface is touched before the indicator light has turned OFF.
Operating the Bridge Radiant Element
This cooktop is equipped with a "Bridge" surface
element located at the left front and middle (see
Figs 7 & 8) positions. The Bridge can be used
when cooking with rectangular (like a griddle) or
oval shaped cookware (Fig. 8) The element will
maintain an even temperature setting across
both portions of the Bridge. If needed for normal
Fig. 7
Fig. 8
(30" cooktop model shown only)
Fig. 9
cookware, the bridge element can work like a
single element without the Bridge (Fig.7).
To Operate the Dual Surface Element:
1. Place correctly sized cookware on the Bridge surface element.
2. Push in and turn the control knob counterclockwise (See Figs. 5 & 7) to heat the portion of the Bridge element for
normal shaped cookware or clockwise (See Figs. 6 & 8) for larger or rectangular shaped cookware.
3. Use the ESEC digital display window for the desired setting. Turn (do not push) the knob to adjust the setting as
needed. Start most cooking operations on a higher setting and then turn to a lower setting to finish cooking. Each
surface element provides a constant amount of heat at each setting. A glowing red surface heating area extending
beyond the bottom edge of the cookware indicates the cookware is too small. Please note that not all cookware will fit
the Bridge element correctly.
4. When cooking has completed, turn the surface control knob to OFF before removing the cookware. Note: The surface
“Element On” indicator lights will glow when one or more elements are turned on. A quick glance at these indicator
lights when cooking is finished is an easy check to be sure all surface elements are turned off. Also, the HE message
will appear in the display after turning the control knob to OFF if the cooktop is still hot and remain on until the heating surface
area has cooled sufficiently.
The bridge element may also be used in combination with the left rear single element. Because these element have 2
different controls, one element can be used to cook while the other element may be used to keep food warm (see Fig. 9).
7
Surface cooking
Selecting Surface Cooking Cookware
Cookware should have flat bottoms
thatmakegoodcontactwiththeentire
surface heating element. Check for
flatness by rotating a ruler across the
bottomofthecookware(SeeFigure1).
Besuretofollowtherecommendations
forusingcookwareasshowninFigure
2.
Note: The size and type of cookware
used will influence the setting needed
for best cooking results.
Figure 1
Figure 2
Cookware Material types
Thecookwarematerialdetermineshowevenlyandquicklyheatistransferredfromthesurfaceelementtothepanbottom. The
most popular materials available are:
ALUMINUM - Excellent heat conductor. Some types of food will cause it to darken (Anodized aluminum cookware resists
staining & pitting). If aluminum pans slide across the ceramic glass cooktop, they may leave metal marks which will resemble
scratches. Remove these marks immediately.
COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (see Aluminum above).
STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to clean and resists staining.
CAST IRON - A poor heat conductor however will retain heat very well. Cooks evenly once cooking temperature is reached.
Not recommended for use on ceramic cooktops.
PORCELAIN-ENAMEL on METAL - Heating characteristics will vary depending on base material. Porcelain-enamel coating
must be smooth to avoid scratching ceramic cooktops.
GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the glass.
8
Ca(rCele&aninCglCehaanrti)ng
Cleaning Various Parts of Your Cooktop
Beforecleaninganypartofthecooktop, besureallcontrolsareturnedOFFandthecooktopisCOOL. REMOVESPILLOVERS
AND HEAVY SOILING AS SOON AS POSSIBLE. REGULAR CLEANING WILL REDUCE THE NUMBER OF MAJOR
CLEANINGLATER.
Surfaces
How to Clean
Aluminum (Trim Pieces)
Use hot, soapy water and a cloth or paper towel. Dry with a clean cloth.
Painted and Plastic
Control Knobs, Body Parts,
andDecorativeTrim
Using a soft cloth, clean with mild dish detergent and water or a 50/50 solution of vinegar
and water. Follow by rinsing the area with clean water; dry and polish with a soft cloth.
Glass cleaners may be used if sprayed on a soft cloth first. DO NOTsprayliquidsdirectly
onthecontrolpadanddisplayarea.Donotuselargeamountsofwateronthecontrolpanel
- excess water on the control area may cause damage to the appliance. Do not use other
liquidcleaners,abrasivecleaners,scouring pads,orsomepapertowels-theywilldamage
the finish.
ControlPanel
Wipe the control panel clean after each use. Before cleaning the control panel, turn all
controls to OFF and remove the control knobs. To remove, pull each knob straight off the
shaft.Cleanusinghot,soapywaterandacloth.Besuretosqueezeexcesswaterfromthe
cloth before wiping the panel; especially when wiping around the controls. Excess water
in or around the controls may cause damage to the appliance. To replace knobs after
cleaning,lineuptheflatsidesofboththeknobandtheshaft;thenpushtheknobintoplace.
Stainless Steel, Chrome
(brushed)
DecorativeTrimCooktop
Clean stainless steel with hot, soapy water and a dishcloth. Rinse with clean water and
a cloth. Do not use cleaners with high concentrations of chlorides or chlorines. Do
notuseharshscrubbingcleaners. Onlyusekitchencleanersthatareespeciallymadefor
cleaning stainless steel. Always be sure to rinse the cleaners from the surface as bluish
stains may occur during heating that cannot be removed.
Ceramic-Glass
See Ceramic-Glass Cooktop in this Owner's Guide.
Cooktop
9
Care & Cleaning
Ceramic Glass Cooktop Cleaning & Maintenance
Consistent and proper cleaning is essential to maintaining your Ceramic glass cooktop
Prior to using your cooktop for the first time, apply the recommended CERAMA BRYTE® Cleaning Creme to the ceramic
surface. Cleanandbuffwithanonabrasiveclothorpad. Thiswillmakecleaningeasierwhensoiledfromcooking. Thespecial
cooktop cleaning cream leaves a protective finish on the glass to help prevent scratches and abrasions.
Sliding aluminum or copper clad bottom pans on the cooktop can cause metal markings
onthecooktopsurface.Thesemarksshouldberemovedimmediatelyafterthecooktop
hascooledusingthecooktopcleaningcream.Metalmarkscanbecomepermanentifnot
removed prior to future use.
Cookware(castiron,metal,ceramicorglass)withroughbottomscanmarkorscratchthe
cooktopsurface. Donotslideanythingmetalorglassacrossthecooktop. Donotuse
yourcooktopasacuttingboardorworksurfaceinthekitchen. Donotcookfoodsdirectly
on the cooktop surface without a pan. Do not drop heavy or hard objects on the glass
cooktop, or they may crack it.
Before cleaning the cooktop, be sure the controls are turned to OFF and the cooktop is COOL.
DO NOT use a cooktop cleaner on a hot cooktop. The fumes can be hazardous to your health, and can
chemically damage the ceramic glass surface.
Cleaning Recommendations for the Ceramic Glass Cooktop
For light to moderate soil:
Apply a few drops of CERAMA BRYTE® Cleaning Creme directly to the cooktop. Use a paper towel or a Multi-
Purpose No Scratch Scrub Sponge to clean the entire cooktop surface. Make sure the cooktop is cleaned
thoroughly, leaving no residue. Do not use the sponge you use to clean the cooktop for any other purpose.
For heavy, burned on soil:
First, clean the surface as described above. Then, if soils remain, carefully scrape soils with a metal razor blade
scraper, holding scraper at a 30 degree angle to the surface. Remove loosened soils with
cooktop cleaning cream and buff surface clean.
Damage to the ceramic glass cooktop may occur if you use any scrub pad
other than a Multi-Purpose No Scratch Scrub Sponge.
Plastic or foods with a high sugar content:
These types of soils need be removed immediately if spilled or melted onto the ceramic
cooktop surface. Permanent damage (such as pitting of the cooktop surface) may occur if
not removed immediately. After turning the surface elements OFF, use a razor blade
scraperorametalspatulawithamittandscrapethesoilfromthehotsurface(asillustrated).
Allow the cooktop to cool, and use the same method for heavy or burned on soils.
Do not use the following on the ceramic glass cooktop:
• Do not use abrasive cleaners and scouring pads, such as metal and some nylon
pads. They may scratch the cooktop, making it more difficult to clean.
• Do not use harsh cleaners, such as chlorine bleach, ammonia or oven cleaners, as
they may etch or discolor the cooktop.
• Donotusedirtysponges,clothsorpapertowels,astheycanleavesoilorlintonthe
cooktop which can burn and cause discoloration.
Special Caution for Aluminum Foil and Aluminum Cooking Utensils
•
Aluminum foil: Use of aluminum foil will damage the cooktop. Do not use under any
circumstances.
•
Aluminumutensils:Sincethemeltingpointofaluminumismuchlowerthanthatofother
metals, care must be taken when aluminum pots or pans are used. Pans that boil dry may
permanently damage cooktop by breaking, fusing to, or marking it.
10
Before you call
Solutions to Common Problems
OCCURRENCE
POSSIBLECAUSE/SOLUTION
Entire cooktop does not
operate.
(1)Housefusehasblownorcircuitbreakerhastripped.Check/resetbreakerorreplacefuse.Ifthe
problem is a circuit overload, have this situation corrected by a qualified electrician. (2) Service
wiringnotcomplete. Contactinstallationagentordealer. (3)Poweroutage. Checkhouselightsto
be sure. Call local electric company.
Surface element does not
heat.
(1)Nopowertoappliance.Check/resetbreakerorreplacefuse.Iftheproblemisacircuitoverload,
or improper connection of the armored cable supplied with the appliance, have this situation
correctedbyaqualifiedelectrician.(2)Toolowheatsetting.Turncontroltoaslightlyhighersetting
until element comes on. (3) Incorrect control is on. Be sure to use correct control for the element
to be used.
Surface element too hot or
not hot enough.
(1) Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial
markings are an indicator of relative heat settings and will vary slightly. (2) Lightweight or warped
pans being used. Use only flat, evenly balanced, medium or heavyweight cookware. (3) Voltage
is incorrect. Be sure appliance is properly connected to the specified power source. (4) Use only
flat bottom, evenly balanced, medium or heavyweight cookware. Pans having a flat bottom heat
betterthanwarpedpans.Cookwarematerialaffectsheating.Heavyandmediumweightpansheat
evenly. Because lightweight pans heat unevenly, foods may burn easily.
Food not heating evenly.
(1)Impropercookware.Selectflat-bottomedcookwareofapropersizetofitelement.(2)Incorrect
control setting. Raise or lower setting until proper amount of heat is obtained.
Scratches or abrasions on
ceramicglasscooktop
surface.
(1)Coarseparticles(suchassaltorsand)arebetweencooktopandutensil.Besurecooktopsurface
andbottomofutensilsarecleanbeforeuse.Smallscratchesdonotaffectcookingandwillbecome
lessvisiblewithuse.(2)Cleaningmaterialsnotrecommendedforglassceramiccooktophavebeen
used.SeeCeramic-GlassCooktop sectioninthisOwner'sGuide.(3)Cookwarewithroughbottom
hasbeenused.Useflat-bottomed,smoothutensils.SeeSelectingSurfaceCookingUtensilsin
thisOwner'sGuide.
Metal marks on ceramic
glasscooktopsurface.
(1)Slidingorscrapingofmetalutensilsoncooktopsurface.Donotslidemetalutensilsoncooktop
surface. Use a mildly abrasive cleanser to remove marks.
Brownstreaksandspecks
on ceramic glass cooktop
surface.
(1) Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See Ceramic-
Glass Cooktop section in this Owner's Guide. (2) Cleaning materials not recommended for
ceramic-glasscooktophavebeenused. Userecommendedcleanersandcleaningmethod. See
Ceramic-Glass Cooktop section in this Owner's Guide.
Areas of discoloration on
ceramicglasscooktop
surface.
(1)Mineraldepositsfromwaterandfood.Wetsurfacewithwaterandsprinkleonacooktopcleaning
creme.Scrubwithacleandamppapertoweluntilthestaindisappears.Wiperemainingpasteaway,
then apply a small amount of cooktop cleaning creme and polish with a clean paper towel. Use
cookwarewithclean, drybottoms. See Ceramic-GlassCooktop sectioninthisOwner'sGuide.
11
Major Appliance Warranty Information
Your appliance is covered by a one year limited warranty. For one year from your original date of
purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove to be
defective in materials or workmanship when such appliance is installed, used and maintained in
accordance with the provided instructions.
Exclusions
This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or
Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased "as-is" are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances
not in ordinary household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards,
shelves, etc., which are not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or
knobs, handles, or other cosmetic parts.
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip
charges, or mileage expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to
floors, cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE
YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH
AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS
WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR
LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need
Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period
should service be required. If service is performed, it is in your best interest to obtain and keep all receipts.
Service under this warranty must be obtained by contacting Electrolux at the addresses or phone
numbers below.
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances
North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as
described or illustrated are subject to change without notice.
USA
Canada
1.800.944.9044
Electrolux Major Appliances
North America
1.800.668.4606
Electrolux Canada Corp.
5855 Terry Fox Way
P.O. Box 212378
Augusta, GA 30907
Mississauga, Ontario, Canada
L5V 3E4
|