Motorola IDEN NNTN5837A User Manual

Motorola  
iDEN  
Digital Multi-service Data-capable Phone  
i325 Phone User’s Guide  
@NNTN5837A@  
NNTN5837A  
IMPORTANT NOTICE: PLEASE READ  
PRIOR TO USING YOUR PHONE  
The SIM card provided in this kit is intended for use with  
the phone provided in this package.  
Loss of certain features will result when using a SIM  
card from one of the following models: i30sx, i35s,  
i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl  
series, and the i2000 series.  
For more information on SIM card compatibility, go to  
www.motorola.com/iden/support.  
Defects or damage to your Motorola phone that result  
from the use of non-Motorola branded or certified  
Accessories, including but not limited to replacement  
housings and or other peripheral accessories, are  
excluded from warranty coverage. Please refer to the  
text of Motorola's Limited One Year warranty located in  
this user’s guide for complete details.  
Ways to Enter Calls.........................................18  
Using Speakerphone.......................................20  
Using Mute......................................................21  
Making Emergency Phone Calls .....................21  
Contents  
Getting Started........................................... 1  
Removing the Battery Door ...............................2  
Locating Your SIM Card....................................3  
Activating Service..............................................6  
Antenna.............................................................6  
Maintaining Durability........................................6  
Powering On and Off.........................................6  
Enabling Over-the-Air Security..........................7  
Finding Your Phone Number.............................8  
Phone Basics ....................................................9  
SIM Card Security ...........................................12  
Locking the Keypad.........................................15  
Accessories.....................................................16  
For More Information.......................................16  
TM  
MOTOtalk ..............................................22  
Channels and Codes.......................................23  
Private MOTOtalk Calls...................................25  
Emergency Calls Using MOTOtalk .................26  
Setup Options .................................................26  
Call Alerts..................................................28  
Sending Call Alerts..........................................28  
Receiving Call Alerts .......................................28  
Using the Call Alert Queue..............................28  
Recent Calls..............................................30  
Storing Recent Calls to Contacts ....................30  
Deleting Recent Calls......................................31  
Making Calls............................................. 17  
Phone Calls.....................................................17  
Private Calls ....................................................17  
Receiving Calls................................................17  
Call Icons.........................................................18  
Contacts ....................................................32  
Viewing Contacts ............................................33  
Creating Entries ..............................................34  
Storing Numbers Faster ..................................36  
i
Editing Entries .................................................36  
Deleting Entries...............................................36  
Checking Capacity ..........................................37  
Creating Pauses and Waits.............................37  
International Numbers.....................................37  
Accessing Contacts with GSM Phones...........38  
Making TTY Calls............................................48  
Memo .........................................................50  
Ring Tones................................................51  
Setting Your Phone to Vibrate.........................51  
Turning Ring Tones Off...................................51  
Ring and Vibrate .............................................52  
Assigning Ring Tones to Contacts ..................53  
Viewing Ring Tone Assignments ....................53  
Downloading More Ring Tones.......................53  
Managing Memory ..........................................53  
Deleting Custom Ring Tones ..........................54  
Call Forwarding........................................ 39  
Forwarding All Calls ........................................39  
Turning Off Call Forwarding ............................40  
Forwarding Missed Calls.................................40  
Viewing Call Forwarding Settings....................41  
Additional Calling Options...................... 42  
Call Waiting .....................................................42  
Call Hold..........................................................43  
Making a 3-Way Call .......................................43  
Creating Pauses and Waits While Dialing.......44  
Making International Calls...............................44  
Setting One Touch PTT...................................44  
Group Calls .....................................................45  
Call Timers ......................................................46  
Using Your Phone as a Modem ......................47  
Entering Text ............................................55  
Using Alpha Mode...........................................55  
Using Word Mode ...........................................55  
Special Function Keys.....................................56  
Using Numeric Mode.......................................57  
Using Symbols Mode ......................................57  
Messages ..................................................58  
Message Notifications .....................................58  
Message Center..............................................59  
ii  
Ending Applications.........................................73  
Downloading Applications...............................73  
Deleting Applications.......................................73  
Managing Memory ..........................................74  
Shortcuts on the Main Menu ...........................74  
Java Applications and GPS Enabled ..............75  
Voice Mail Messages............................... 60  
Receiving a Message......................................60  
Accessing Voice Mail from  
the Message Center ...................................60  
Sending Unanswered Calls to Voice Mail .......60  
MOSMS Messages................................... 61  
Setting Up........................................................61  
Receiving a Message......................................61  
Reading from the Message Center .................62  
Creating and Sending Messages ....................62  
Managing Memory...........................................66  
GPS Enabled.............................................78  
IMPORTANT: Things to Keep in Mind ............78  
Making an Emergency Call .............................79  
Viewing Your Approximate Location ...............80  
Enhancing GPS Performance .........................81  
Updating Satellite Almanac Data ....................83  
Setting Privacy Options...................................83  
Using GPS with Map Software........................84  
Advanced Features.................................. 67  
Group Calls, Talkgroups, and Hubs ................67  
Emergency Group Calls ..................................69  
Isolated Operation...........................................70  
Call Alert Status Messages .............................71  
Voice Records ..........................................87  
Creating Voice Records ..................................87  
Playing Voice Records ....................................87  
Labeling Voice Records ..................................88  
Deleting Voice Records...................................88  
Locking Voice Records ...................................88  
Managing Memory ..........................................88  
Java Applications .................................... 72  
Installing Applications......................................72  
Running Applications.......................................72  
Suspending Applications.................................72  
Resuming Applications....................................73  
iii  
Customizing Your Phone........................ 90  
Setting the Volume..........................................90  
Setting Your Phone to Not Ring ......................90  
Seeing the Display Better................................91  
Using Settings .................................................91  
Using a Headset .....................................102  
Attaching a Headset......................................102  
Using a Remote PTT Button .........................102  
Understanding Status Messages..........103  
Safety and General Information ............105  
RF Operational Characteristics .....................105  
Profiles ..................................................... 95  
Viewing Profiles...............................................95  
Switching Profiles............................................95  
Surveillance Profile..........................................96  
How Changing Settings Affects Profiles..........96  
Temporary Profiles..........................................97  
Creating Profiles..............................................97  
Editing Profiles ................................................98  
Deleting Profiles ..............................................98  
Setting Call Filtering ........................................98  
Portable Radio Product Operation and EME  
Exposure...................................................105  
Electro Magnetic Interference/Compatibility..108  
Medical Devices ............................................108  
Operational Warnings ...................................109  
Operational Cautions ....................................110  
Intrinsically Safe Radio Information...............111  
Accessory Safety Information .......................114  
Shortcuts................................................ 100  
Creating a Shortcut .......................................100  
Using a Shortcut............................................100  
Editing a Shortcut ..........................................101  
Deleting Shortcuts.........................................101  
iv  
MOTOROLA LIMITED WARRANTY ...... 116  
Limited Warranty  
Motorola Communication Products  
(International) ..................................... 120  
Patent and Trademark Information ...... 124  
Index ....................................................... 125  
Driving Safety Tips ................................ 130  
v
Note: This equipment has been tested and  
found to comply with the limits for a Class  
B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation.  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is  
Hereby declares that the product:  
Product Name: i325  
encouraged to try to correct the interference  
by one or more of the following measures:  
Model Number: H68XAH6RR1AN  
Conforms to the following regulations:  
Reorient or relocate the receiving  
antenna.  
FCC Part 15, subpart B, section 15.107(a),  
15.107(d) and section 15.109(a)  
Increase the separation between the  
equipment and receiver.  
Class B Digital Device  
As a personal computer peripheral, this device  
complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
vi  
Getting Started  
p
Power button.  
audio jack  
volume  
controls  
Navigation key — press the arrows to  
scroll through menus and lists.  
Push-To-Talk  
(PTT) button  
m
Menu key — accesses context-sensitive  
menus.  
A
Option key — selects the option  
appearing above it on the display.  
s
e
Send key — places phone calls.  
End key — ends phone calls; returns to  
idle screen.  
speaker  
(in back)  
microphone  
Emergency  
Group call  
button;  
accessory connector  
speaker on/off  
1
           
Getting Started  
To start using your i325 phone:  
Note: If the release button does not slide  
forward to release the battery door, rotate  
the circular piece in the center of the  
release button to unlock it.  
Make sure your SIM card is in place.  
Charge the battery.  
Activate your service.  
Enable security.  
Removing the Battery Door  
1 Make sure the phone is powered off. See  
“Powering On and Off” on page 6.  
2 Slide the release button forward until it releases  
the battery door.  
3 Remove the battery door from the back of your  
phone.  
release  
button  
speaker  
2
     
Locating Your SIM Card  
Locating Your SIM Card  
Battery  
Your SIM (Subscriber Identity Module) card is a  
small piece of plastic located in the SIM card  
holder in the back of your phone, underneath the  
battery.  
Inserting the Battery  
1 Remove the battery door.  
2 Insert the top of the battery into the battery area.  
Press the bottom of the battery to secure it.  
SIM card  
holder  
SIM card  
3 Replace the battery door and press it gently until  
you hear a click.  
If your SIM card is not in the SIM card holder, it  
may be in the box your phone came in, attached to  
a piece of plastic about the size of a credit card. If  
this is the case, carefully detach your SIM card  
from the surrounding plastic and insert it as  
described in “Inserting Your SIM Card” on page 14.  
If there is no SIM card in your phone or the box,  
contact your service provider.  
3
       
Getting Started  
4 If you want to ensure the battery door does not  
accidentally come off, rotate the circular piece in  
the center of the release button to lock it.  
3 Plug the other end of the charger into the  
accessory connector.  
Charging the Battery  
Your phone comes with a standard travel charger.  
Charger Attached appears on the display.  
1 Plug the charger into an electrical outlet.  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides  
of the plug. Pull the plug straight out.  
2 Open the connector cover.  
connector cover  
4 When charging the battery for the first time,  
charge for 30 minutes longer than the time  
shown in “Charging Times” on page 5.  
4
 
Locating Your SIM Card  
2 Remove the battery by pushing the battery  
toward the antenna and lifting it out.  
Charging Times  
See your battery and charger to determine the  
appropriate charging time.  
Battery  
Charger  
Rapid  
Mid-Rate  
4 hours  
High  
Performance  
2 hours  
Battery Use and Maintenance  
Extra  
2.5 hours  
3.5 hours  
6 hours  
The Motorola iDEN Approved Lithium Ion  
chargers provide optimum performance. Other  
chargers may not fully charge the iDEN Lithium  
Ion battery or may yield a reduced number of  
lifetime charge cycles.  
Capacity  
Maximum  
Capacity  
7.5 hours  
For best results, charge the batteries within the  
temperature range of 50°F to 104°F (10°C to  
40°C).  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 140°F (60°C) or fall below  
4°F (-20°C).  
Prolonged charging is not recommended.  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If  
long term storage is required, store at half  
capacity.  
Removing the Battery  
1 With the phone powered off, remove the battery  
door.  
5
       
Getting Started  
Removing the Antenna  
1 Grip the antenna firmly and turn it  
counter-clockwise until it is loose.  
Activating Service  
The first time you power on your phone, you must  
be in your local calling area. This activates your  
service.  
2 Remove the antenna from the antenna socket.  
Maintaining Durability  
To maintain the water resistant nature of your  
phone:  
Antenna  
Attach the phone antenna before using your  
phone. The antenna must be screwed in  
completely for proper operation and water  
resistance.  
Attach the phone antenna before using your  
phone.  
Always reinsert the audio jack cover and bottom  
connector cover.  
Attaching the Antenna  
1 Place the antenna into the antenna socket.  
Powering On and Off  
To power your phone on:  
antenna  
socket  
Press p.  
To power your phone off:  
Press and hold p.  
When You Power On for the First Time  
The first time you power your phone on, a screen  
may appear asking you to update your browser  
information. This means you must enable security.  
2 Press and turn antenna clockwise until it will no  
longer turn.  
6
                     
Enabling Over-the-Air Security  
If the Enter SIM PIN Code screen appears, enter  
your SIM PIN. See “Entering the PIN” on page 12.  
Press A under Ok.  
Enabling Over-the-Air  
Security  
When you receive your phone, the SIM PIN is  
0000. Change your PIN to prevent fraudulent use  
of the SIM card (see “Changing the PIN” on page  
12).  
If you are set up to receive over-the-air  
programming from your service provider, you must  
enable security the first time you power on your  
phone or within 20 days of first activation of your  
As your phone connects to the network, you will  
see a connecting message. When the idle screen  
appears, the phone is ready to use.  
1 When you power on your phone for the first time,  
after the idle screen appears, you will be  
prompted to select Ok to update your browser  
information.  
b
Note: If you press A under Later, you will be  
prompted to enable security each time  
you power on your phone until you press  
A under Ok.  
2 Press A under Ok.  
3 You are prompted to enable security. Press A  
under Yes. A series of screens appears. If you  
subscribe to your service provider’s plan, your  
home page appears.  
4 Press e to return to the idle screen.  
Within 24 hours of enabling security, you will  
receive a Net alert containing your Private ID and  
Talkgroup lists for Private calls.  
7
   
Getting Started  
To accept programming:  
Private ID Your Private ID is the number  
that others use to contact you using Private  
calls. It is filled in when you receive your first  
Private call.  
Group ID — the number of the Hub you have  
joined.  
Carrier IP — the IP address assigned to your  
service provider. It is filled in when you  
register for packet data services.  
IP1 Address and IP2 Address — the IP  
addresses you use to access the Internet with  
your phone.  
Ckt — Your circuit data number is the number  
you use if you want to use your phone to  
transfer circuit data. See “Using Your Phone  
as a Modem” on page 47. You receive this  
number from your service provider.  
1 When you receive a Net alert saying New  
Browser Message - Receive Programming  
Info, press A under Goto.  
2 You are prompted to accept changes to your  
lists. Press A under Ok.  
3 If you are prompted again to accept changes to  
your lists, press A under Ok.  
4 A confirmation screen displays. Press A under  
Ok.  
5 Press e to return to the idle screen.  
Finding Your Phone Number  
My Info lets you view your phone number, Private  
ID, and other phone information:  
1 Press m to access the main menu.  
2 Scroll to My Info.  
3 Press A under Select.  
Note: The context-sensitive menu under My Info  
contains information that may be used by  
your service provider if there is a problem  
with your phone.  
4 Scroll to see your information:  
Name — Enter your name. See “Entering  
Text” on page 55.  
Line 1 and Line 2 — your phone numbers for  
phone lines 1 and 2. These are filled in when  
you receive your first phone call after enabling  
over-the-air security on your phone.  
8
 
Phone Basics  
Display Options  
Phone Basics  
Two display options appear at the bottom of most  
screens. You select a display option by pressing  
the option key below it.  
Any time your phone is powered on, the display  
provides you with information and options.  
status icons  
Menus and Lists  
Your phone’s features are arranged in menus,  
submenus, and lists.  
b
text area  
menu icon  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
display options  
In this guide, this symbol > tells you to select a  
menu or list item. For example, Settings >  
Security means:  
The screen shown above is the idle screen. The  
text that appears on your idle screen depends on  
your service provider. The idle screen appears  
when your phone is on, but not engaged in any  
activity.  
1 Scroll to Settings on the main menu.  
2 Press A under Select to see the Settings  
screen.  
Text Area  
3 Scroll to Security.  
This area displays menus, messages, names,  
phone numbers, and other information.  
4 Press A under Select to see the Security  
screen.  
9
               
Getting Started  
Menu Key  
f
g
Call Forward  
Memo  
Set call forwarding  
options. See page 39.  
Many features provide context-sensitive menus  
that let you access related features and actions.  
The S icon appears any time a context-sensitive  
menu is available. Press m to access the menu.  
Store a number to access  
later. See page 50.  
h Call Timers  
Phone usage information.  
See page 46.  
Main Menu  
i
c
P
Recent Calls  
Shortcuts  
Profiles  
Lists recent calls. See  
page 30.  
All your phone’s features can be accessed through  
the main menu. When you are using a feature, the  
icon for that feature appears in the upper left  
corner of the display.  
Create shortcuts to  
screens. See page 100.  
Groups of settings you  
apply together. See  
page 95.  
a
Net  
Browse the Web.  
Java Apps  
Java applications on your  
phone. See page 72.  
j
j
My Info  
View personal phone  
information, including  
phone number and Private  
ID. See page 8.  
s
Settings  
Customize your phone.  
See page 90.  
VoiceRecord  
Contacts  
Record and play audio  
v
messages. See page 87.  
k
Call Alert  
GPS  
Lists call alerts. See  
page 28.  
C
View, store, edit contacts.  
See page 32.  
Find your approximate  
geographical location. See  
page 78.  
g
e Messages  
Access messages. See  
page 58.  
m
Ring Tones  
Assign ring tones and turn  
ringer off. See page 51.  
10  
     
Phone Basics  
Voice Recog  
Used with voice-activated  
dialing and shortcuts. See  
page 20 and page 100.  
C
Talkgroup In Use — Your phone  
V
is active on a group call.  
1 2  
Active Phone Line — 1 indicates  
phone line 1 is ready to make  
calls; 2 indicates phone line 2 is  
ready to make calls.  
m
MOTOtalk/MT  
Options  
Launch/Exit MOTOtalk  
Access MOTOtalk Setup  
and Help. See page 22.  
m
S
MOTOtalk — Your phone is set  
Status Icons  
to MOTOtalk mode.  
Status icons appear in the two rows at the top of  
the display. Some appear at all times. Others  
appear only when your phone is engaged in certain  
activities or when you have activated certain  
features.  
Scan — Your phone is set to  
receive Group calls from all the  
Talkgroups in a Hub.  
T
Talkgroup Icon — Your phone is  
active as a group call  
a b c d Battery Strength — More bars  
Emergency Group Call — Your  
phone is active on an Emergency  
Group call.  
e
on the battery indicate a greater  
e f g d  
charge.  
o p q r Signal Strength — More bars  
GHI  
J KL  
Call Forward — Your phone is  
set to forward calls. See “Call  
Forwarding” on page 39.  
s
A
B
next to the antenna indicate a  
stronger signal.  
Phone In Use — Your phone is  
uvMR Ringer Off — Your phone is set  
not to ring. See “Turning Ring  
active on a phone call.  
Tones Off” on page 51.  
Private In Use — Your phone is  
active on a Private call.  
Messages — You have one or  
more messages. See “Messages”  
on page 58.  
wy x  
11  
 
Getting Started  
D
Entering the PIN  
You may be required to enter a SIM PIN when you  
first use your phone.  
Internet — You are ready to  
browse the internet.  
YZ  
Packet Data — You are ready to  
transfer packet data or are  
transferring packet data. See  
“Using Your Phone as a Modem”  
on page 47.  
When you receive your phone, the SIM PIN is  
0000. Change your PIN to prevent fraudulent use  
of the SIM card.  
Important: If you enter your PIN incorrectly 3 times,  
your SIM card is blocked. To unblock  
your SIM card, you must contact your  
service provider. See “Unblocking the  
PIN” on page 13.  
P
Roaming — You are using your  
phone outside your carrier's  
network.  
SIM Card Security  
1 When the Enter SIM PIN Code screen appears,  
enter your SIM PIN. An asterisk appears for  
each character entered.  
Your SIM card protects your personal information.  
The SIM card stores all your Contacts information.  
Since this information is stored on your SIM card,  
not in your phone, you can remove the information  
by removing your SIM card.  
2 Press A under Ok.  
Changing the PIN  
1 From the main menu, select Settings >  
Note: Except for making emergency phone  
calls, your phone will not function without  
the SIM card.  
Security > Change Password > SIM PIN.  
2 At the Enter Old SIM PIN Code screen, enter  
the current SIM PIN.  
3 Press A under Ok.  
4 At the Enter New SIM PIN Code screen, enter  
the new 4 to 8-digit SIM PIN.  
To prevent unauthorized use of your phone, your  
SIM card is protected by a PIN that you enter each  
time the phone is powered on. You can change the  
PIN or turn off the requirement that it be entered.  
5 Press A under Ok.  
12  
               
SIM Card Security  
6 At the Re-enter New SIM PIN Code screen,  
re-enter the new SIM PIN to confirm.  
Unblocking the PIN  
If you enter your PIN incorrectly 3 times, your SIM  
card is blocked. To unblock your SIM card, you  
must contact your service provider to get a PIN  
Unblock Code (PUK).  
7 Press A under Ok.  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you turn on  
your phone.  
Important: If you unsuccessfully enter the PUK  
code 10 times, your SIM card is  
permanently blocked and must be  
replaced. If this happens, all data is  
lost. You will get a message to contact  
your service provider. Except for  
making emergency phone calls, your  
phone will not function with a blocked  
SIM card.  
Note: If a SIM PIN is required, your phone will  
not function until the SIM PIN is entered,  
except for making emergency phone calls.  
When the PIN requirement is off, your phone can  
be used without entering a PIN.  
To unblock the PIN:  
Important: When the SIM PIN requirement is off,  
the personal data on your SIM card is  
not protected. Anyone can use your  
1 Press * # m 1.  
2 At your service provider representative’s  
request, provide the information needed to give  
you a PUK code.  
3 Select Unblock PIN.  
4 Enter the PUK code.  
phone and access your personal data.  
1 From the main menu, select Settings >  
Security > SIM PIN.  
2 Select On or Off.  
5 Enter a new 4 to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
3 Enter the current SIM PIN.  
4 Press A under Ok.  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
13  
         
Getting Started  
Inserting Your SIM Card  
Inserting and Removing Your SIM  
Card  
With your phone powered off, remove the battery  
door and battery. See “Removing the Battery” on  
page 5.  
Important: Do not touch the gold-colored areas of  
your SIM card.  
1 Hold your SIM card as shown. Do not touch the  
gold-colored area.  
Switching SIM Cards  
Moving your SIM card from one phone to another  
moves all your Contacts information, but erases  
other information. If you remove your SIM card and  
use it with another phone, or use another SIM card  
with your phone, the following information is  
erased:  
cut corner  
The recent calls list  
Call forwarding settings  
Net alerts  
2 Carefully slide your SIM card into your phone,  
until it lies flat in the SIM card holder.  
Mobile originated text messages, drafts, and  
quick notes  
SIM card  
holder  
Information stored in Memo  
3 most recent GPS Enabled locations  
Voice records  
Voice names  
14  
     
Locking the Keypad  
Removing Your SIM Card  
Locking the Keypad  
Locking the phone’s keypad prevents its buttons  
from being pressed. When the keypad is locked,  
you can only:  
Important: To avoid loss or damage, do not remove  
your SIM card from your phone unless  
absolutely necessary.  
1 With your phone powered off, remove the  
battery door and battery.  
2 While holding the tab down, slide your SIM card  
out of the SIM card holder.  
Power the phone on and off  
Unlock the keypad  
Respond to incoming calls, messages, and  
alerts  
Important: Emergency phone calls cannot be  
placed while the keypad is locked.  
SIM card  
holder  
To lock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
tab  
If you press a key while the keypad is locked,  
instructions for unlocking the keypad display  
briefly.  
To unlock the keypad:  
Note: Protect your SIM card as you would any  
1 From the idle screen, press m.  
2 Press *.  
delicate object. Store it carefully.  
While the keypad is locked, you can respond to  
incoming calls, messages, and alerts just as you  
do when the keypad is not locked. When finished,  
press e to return to the idle screen. The keypad  
remains locked.  
15  
       
Getting Started  
Accessories  
To order accessories, log on to our Web site at  
www.motorola.com/store/iden or contact your  
Motorola Authorized Retailer.  
For More Information  
If you have questions about your i325 phone,  
contact your sales representative or your service  
provider.  
16  
     
Receiving Calls  
Making Calls  
Your i325 phone makes two types of calls: digital  
cellular phone calls and Private calls. With Private  
calls, you use your phone as a long-range, digital  
walkie-talkie.  
Phone Calls  
When you receive a phone call, your phone rings,  
vibrates, or lights up its backlight.  
Answering  
Phone Calls  
Press s. -or-  
1 Enter the number you want to call.  
2 Press s to place the call.  
3 Press e to end the call.  
Press A under Yes. -or-  
Press any number key.  
To answer a call by pressing any number key, you  
must have the Any Key Ans feature turned on (see  
“Phone Calls Features” on page 91).  
Private Calls  
1 Enter the Private ID you want to call.  
Sending to Voice Mail  
Press e. -or-  
Press A under No.  
Ending  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
3 Release the PTT button to listen.  
Tip: To let someone know you want to talk to  
him or her on a Private call, send a call  
alert. See “Call Alerts” on page 28.  
Press e.  
Private Calls  
When you receive a Private call, your phone emits  
a chirping sound or vibrates.  
Answering  
1 Wait for the caller to finish speaking.  
17  
                     
Making Calls  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
Select the number from Contacts  
Redial the last phone number called  
Say a voice name into your phone  
Use Speed Dial or Turbo Dial®  
3 Release the PTT button to listen.  
Call Icons  
When you make a call, call icons appear in the text  
area of the phone’s display.  
Use One Touch PTT to make a Private call  
Use a TTY device — see “Making TTY Calls” on  
page 48  
From the Keypad  
X Placing a phone call.  
To enter the number you want to call, press the  
numbers on the keypad.  
W
Y
Z
U
Receiving a phone call.  
Phone call is active.  
Phone call is on hold.  
Phone call ended.  
If you make a mistake:  
To clear a digit, press A under Delete.  
To clear all digits, press and hold A under  
Delete.  
When you miss a call, this icon appears in the text  
area:  
To insert or delete a digit anywhere in the string  
of digits you have entered, scroll left or right.  
To cancel, press e.  
V
You missed a phone call.  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received, except Emergency Group calls.  
Ways to Enter Calls  
To enter the number you want to call, you can:  
Use the numbers on the keypad  
Select the number from the recent calls list  
18  
         
Ways to Enter Calls  
To select a number from the recent calls list as the  
number you want to call:  
Your phone places the call to the phone number  
assigned to the Contacts type displayed.  
If the Contacts type displayed is not a phone  
number, your phone places the call to the phone  
number stored in the Contacts entry.  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your phone  
prompts you to select the phone number you  
want to place the call to.  
1 From the idle screen, scroll down. -or-  
From the main menu, select Recent Calls.  
2 Scroll to the name or number you want to call.  
From Contacts  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information  
on entering numbers into Contacts, see “Creating  
Entries” on page 34.  
Calling from a Contacts Entry  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
3 Press A under View. -or-  
Calling from the Contacts List  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
If View is not one of your options: Press m.  
Select View.  
Tip: To find Contacts entries faster, use the  
keypad to enter the first letter of the name.  
4 Place the call now. -or-  
3 Place the call now. -or-  
Scroll to view more numbers. When you place  
the call, it is made to the number displayed.  
Scroll left or right to display the Contacts type for  
the number you want to call.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
If you are making a Private call, your phone places  
the call to the Private ID stored in the Contacts  
entry, even if the Private icon is not displayed.  
If you are making a phone call:  
19  
   
Making Calls  
Speed Dial  
Using a Voice Name  
1 From the idle screen, use the keypad to enter  
the Speed Dial number assigned to the phone  
number you want to call.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
2 Press #.  
3 Press s.  
If you have created a voice name in Contacts for  
the number you want to call, you can say the voice  
name into your phone to enter the number. See  
page 33 for more information about voice names.  
Turbo Dial  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
To use a voice name:  
1 Press and hold t until a prompt appears telling  
you to say the voice name.  
2 Speaking into the microphone, say the voice  
name assigned to the number you want to call.  
Using One Touch PTT®  
One Touch PTT sets your phone to call the most  
recent Private ID on the recent calls list, or a  
Private ID you choose, every time you press the  
PTT button. See “Setting One Touch PTT” on page  
44.  
Your phone plays the name back to you.  
If you are making a phone call, the call is placed  
automatically.  
Tip: To stop a phone call from being completed,  
Using Speakerphone  
press e.  
If you are making a Private call, press and hold the  
PTT button to place the call.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to enter  
that number.  
Turning on speakerphone makes incoming sound  
come out of the phone’s speaker instead of the  
earpiece. Speakerphone is available whenever you  
are on an active phone call.  
20  
               
Using Mute  
To turn speakerphone on or off:  
Press under A under Spkr. -or-  
Press t.  
When you make an emergency call, your phone’s  
GPS Enabled feature can help emergency service  
personnel find you, if you are in a location where  
your phone's GPS antenna has established a clear  
view of the open sky and your local emergency  
response center has the equipment to process  
location information. See “GPS Enabled” on page  
78, and particularly “IMPORTANT: Things to Keep  
in Mind” on page 78 and “Making an Emergency  
Call” on page 79, for more information on the  
limitations of this feature. Because of the  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
To turn mute on:  
limitations of this feature, always provide your best  
knowledge of your location to the emergency  
response center when you make an emergency  
call.  
Press A under Mute.  
While mute is on, Unmute appears as a display  
option.  
Important: Emergency phone calls cannot be  
placed while the keypad is locked.  
To turn mute off:  
Press A under Unmute.  
Important: If you have not registered on the  
network, emergency calls cannot be  
placed while your SIM card is in your  
phone.  
Making Emergency Phone  
Calls  
Your phone supports emergency calling.  
Emergency phone calls can be made even when  
your SIM card is blocked or not in your phone.  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
21  
         
Call forwarding  
Messages  
Call Timers  
Call alerts  
MOTOtalkTM  
MOTOtalk allows direct two-way phone-to-phone  
communications between two or more phones  
equipped for MOTOtalk. You can make and  
receive MOTOtalk calls even when network service  
is not available. You can talk to anyone on your  
code and channel within your range.  
Voice records  
Using MOTOtalk  
Note: Range will vary based on terrain,  
man-made structures and atmospheric  
conditions.  
To set your phone to MOTOtalk:  
1 From the main menu, scroll to MOTOtalk and  
press A under Select.  
2 Select Go to MOTOtalk.  
MOTOtalk allows you to:  
Use code or private mode operation  
Use up to 10 channels  
Switching to MOTOtalk Please Wait displays.  
After a few seconds, the MOTOtalk idle screen  
appears. MT Ready appears on the first line of the  
display. The code you are set to appears on the  
second line of the display. The channel you are set  
to appears on the third line of the display.  
Communicate with standalone MOTOtalk radios  
Note: MOTOtalk is not compatible with older  
Family Radio Services products.  
The following features and main menu items will  
not be available while in MOTOtalk:  
Note: When switching from the network to  
MOTOtalk, the last channel and code that  
were set appear on the MOTOtalk idle  
screen.  
On-network phone calls  
On-network Private calls  
Data transmission  
While in MOTOtalk, this icon m appears on the  
display, indicating that there is no network signal  
and MOTOtalk is active.  
Incoming message notification  
Musical ring tones  
22  
     
Channels and Codes  
To have a conversation, all parties must be on the  
same channel and code. For private MOTOtalk  
calls, the person you are calling must be in  
MOTOtalk and set to the same channel to receive  
your call.  
Exiting MOTOtalk  
To set your phone to network mode when  
MOTOtalk is active:  
1 From the MOTOtalk idle screen, press m.  
2 Scroll to MT Options and press A under  
Note: When making a code call, all parties that  
are on your code and channel can hear  
your conversation.  
Select.  
3 Select Exit MOTOtalk.  
To set a channel:  
Switching to Network Please Wait displays. After  
a few seconds, the network idle screen appears.  
1 From the MOTOtalk idle screen, press A under  
Edit.  
2 Scroll to Channel.  
3 Press A under Edit.  
4 Select a channel.  
Talk Range  
Phones used in MOTOtalk mode should be a  
minimum of 6 feet apart to maximize performance  
and improve transmission range.  
5 When you are finished, press A under Back to  
return to the MOTOtalk idle screen.  
Channels and Codes  
Your phone has 10 channels and 15 codes.  
To set a code:  
1 From the MOTOtalk idle screen, press A under  
Edit.  
2 Scroll to Code.  
3 Press A under Edit.  
4 Select a code.  
Channels are divided into sets of frequencies that  
allow you to make and receive MOTOtalk calls.  
Other parties may also be talking on the same  
channel.  
Codes help minimize interference from unwanted  
messages and other disturbances when you are on  
the same channel as others.  
5 When you are finished, press A under Back to  
return to the MOTOtalk idle screen.  
23  
     
MOTOtalkTM  
Making and Receiving Code Calls in  
MOTOtalk  
To make a code call in MOTOtalk:  
Receive All  
You can set your phone to receive MOTOtalk  
transmissions from any phone that is set to the  
same channel, regardless of the code (1-15), by  
setting the code to Receive All. When you receive  
transmissions with the code set to Receive All, the  
display changes from Receive All to the code on  
which the transmission was received.  
1 Press and hold the PTT button. MT Transmit  
appears on the first line of display. Begin  
speaking after your phone emits the MOTOtalk  
tone.  
2 Release the PTT button to listen.  
Tip: You can reply to an incoming call within 6  
seconds after hearing the short ending  
beep by pressing the PTT button.  
The tone emitted from your phone when using  
MOTOtalk is 4 beeps and sounds different from the  
standard tone heard with on-network Private and  
group calls.  
Note: You cannot initiate a code call when the  
code is set to Receive All. If you press  
the PTT button with the code set to  
Receive All, you will receive an error  
message.  
If you receive an error message:  
There may be no parties on your channel or  
code.  
To set the code to Receive All:  
You are out of range.  
1 From the MOTOtalk idle screen, press A under  
When you receive a code call using MOTOtalk, MT  
Edit.  
Receive appears on the first line of the display.  
2 Scroll to Code.  
3 Press A under Edit.  
4 Select Receive All.  
Note: An incoming MOTOtalk call can be  
terminated at any time by pressing e.  
5 When you are finished, press A under Back to  
return to the MOTOtalk idle screen.  
24  
Private MOTOtalk Calls  
To set the code to Private Only:  
Private MOTOtalk Calls  
1 From the MOTOtalk idle screen, press A under  
Edit.  
2 Scroll to Code.  
3 Press A under Edit.  
4 Select Pvt Only.  
You can have a private conversation with another  
person using MOTOtalk. When on a private  
MOTOtalk call, no other parties can hear your  
conversation. In order to make a private MOTOtalk  
Call, you must use the valid 10-digit Personal  
Telephone Number (PTN) of the person you are  
calling. The person you are calling must be in  
MOTOtalk and set to the same channel to receive  
your call.  
Making a Private MOTOtalk Call  
1 Enter the 10-digit PTN of the person you want to  
call on your channel. -or-  
If you receive an error message:  
Scroll to a number or name in Contacts. -or-  
You may not be using a valid PTN.  
Scroll to a number in the recent calls list.  
The person that you are trying to reach may not  
be in MOTOtalk.  
2 Press and hold the PTT button. Begin speaking  
after your phone emits the MOTOtalk tone.  
3 Release the PTT button to listen.  
The person that you are trying to reach is set to  
a different channel or is out of range.  
The number or name of the person you are calling  
will appear in the first line of the display.  
Private Only  
To limit MOTOtalk to private conversation only, set  
your code to Private Only. In this mode, code calls  
will be ignored and only private calls can be made  
or received.  
Receiving a Private MOTOtalk Call  
The number or name of the person who initiated  
the call will appear in the first line of the display.  
Note: You will be required to enter a valid PTN  
Note: You can reply within 6 seconds simply by  
before pressing the PTT button.  
pressing the PTT button.  
25  
   
MOTOtalkTM  
To access Setup Options in MOTOtalk:  
Ending a Private MOTOtalk Call  
1 From the main menu, select MT Options.  
2 Select Setup.  
A private MOTOtalk call will end if there is no  
communication for 6 seconds.  
Note: A private MOTOtalk call may be  
interrupted during the 6 second idle time  
by another code call or private call.  
You can set your phone to:  
Launch directly into MOTOtalk when you select  
MOTOtalk from the main menu.  
The display will return to the MOTOtalk idle screen.  
Notify you periodically with a tone that you are in  
MOTOtalk.  
Emergency Calls Using  
MOTOtalk  
Emergency phone calls can still be made even  
when you are not connected to network service.  
Using Direct Launch  
To set your phone to launch MOTOtalk when you  
select MOTOtalk from the main menu:  
1 From the Setup screen, scroll to Direct Launch  
and press A under Change.  
2 Select On.  
Dial 911 to be connected to an emergency  
response center. If you are on an active MOTOtalk  
call, you must end it before calling 911.  
Note: If Direct Launch is set to On, you will not  
see MT Options when you select  
MOTOtalk from the main menu. In order  
to have access to your setup options,  
Direct Launch must be set to Off. Or you  
can access setup options while in  
MOTOtalk by pressing m and selecting MT  
Options.  
Setup Options  
MOTOtalk setup options are available in the MT  
Options screen in both network and MOTOtalk  
modes.  
To access Setup Options in network:  
1 From the main menu, select MOTOtalk.  
2 Select Setup.  
26  
         
Setup Options  
To turn off Direct Launch:  
1 From the Setup screen, scroll to Direct Launch  
and press A under Change.  
2 Select Off.  
Your phone now displays MT Options when you  
select MOTOtalk from the main menu.  
Using State Tone  
To set your phone to notify you with a tone that you  
are in MOTOtalk:  
1 From the Setup screen, scroll to State Tone and  
press A under Change.  
2 Select the time frame during which you want to  
be notified that you are in MOTOtalk.  
For example, if you select 1 hour, you will be  
notified every hour that you are in MOTOtalk.  
To turn off State Tone:  
3 From the Setup screen, scroll to State Tone and  
press A under Change.  
4 Select Off.  
27  
 
Receiving Call Alerts  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls  
or Private calls until you do.  
Call Alerts  
Sending a call alert lets the recipient know you  
want to talk to him or her on a Private call.  
When you send a call alert, the recipient’s phone  
emits a series of beeps, or vibrates, and displays  
your name or Private ID.  
To answer a call alert, press the PTT button to  
make a Private call to the sender.  
To queue a call alert, press A under Queue.  
The recipient can:  
To clear a call alert, press A under Clear.  
Answer — begin a Private call with the sender  
Note: The recent calls list also stores call alerts  
you have received. They appear as  
Private calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Clear — dismiss and delete the call alert  
Sending Call Alerts  
1 Enter the Private ID you want to send to, as you  
Using the Call Alert Queue  
When you queue a call alert, it remains in the call  
alert queue until you make a Private call to the  
sender or delete it.  
would when making a Private call.  
2 Press A under Alert. Ready to Alert appears  
on the display.  
3 Press the PTT button until Alert Successful  
appears on the display.  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
Note: If the alert is not successful, this may  
mean the person you are trying to reach is  
on a call or has the phone turned off.  
28  
                 
Using the Call Alert Queue  
Viewing Date and Time  
Deleting Call Alerts  
To view the date and time a call alert was received:  
To delete a call alert from the queue:  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want information on.  
3 Press m.  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
4 Select View.  
Responding to Call Alerts in the  
Queue  
After you queue a call alert, you can respond to it  
by making a Private call to the sender or sending a  
call alert to the sender.  
To delete all call alerts from the queue:  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press A under Yes to confirm.  
Making a Private Call to the Sender  
Sorting Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the PTT button to begin the call.  
Tip: You must have at least one call alert in the  
queue to access this feature.  
To sort call alerts by the order they were received:  
This removes the call alert from the queue.  
1 From the main menu, select Call Alert.  
2 Press m.  
Sending a Call Alert to the Sender  
3 Select Sort By.  
1 From the main menu, select Call Alert.  
4 Scroll to First on Top or Last on Top.  
5 Press A under Select.  
2 Scroll to the call alert you want to respond to.  
3 Press A under Alert. Ready to Alert appears  
on the display.  
4 Press the PTT button until Alert Successful  
appears on the display.  
29  
     
Note: The recent calls list also stores call alerts  
you have received. They appear as  
Private calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
Recent Calls  
The recent calls list stores the numbers of the 20  
most recent calls you have made and received.  
To view the recent calls list:  
To get more information on a recent call:  
1 From the idle screen, press the down arrow on  
the navigation key. -or-  
1 From the recent calls list, scroll to the call you  
want information on.  
2 Press A under View. -or-  
From the main menu, select Recent Calls.  
2 Scroll through the list.  
If View is not one of your options: Press m.  
Select View.  
If the number of a recent call is stored in Contacts,  
the name associated with the number appears on  
the recent calls list.  
This displays information such as the name  
associated with the call, the number, the date,  
time, and duration of the call.  
An icon appears beside the name or number  
indicating the Contacts type of the number used in  
the call. See “Contacts” on page 32.  
Storing Recent Calls to  
Contacts  
1 From the recent calls list, scroll to the number  
you want to store.  
For phone calls, an icon appears to the left of the  
name or number giving more information about the  
call:  
2 Press A under Store. -or-  
X A call you made.  
If Store is not one of your options: Press m.  
W
V
A call you received.  
Select Store.  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
Tip: If Store is not on this menu, the number is  
already stored in Contacts.  
30  
                 
Deleting Recent Calls  
3 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
4 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign to the number. For information on  
Contacts types, see page 32.  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 34.  
6 Press A under Done.  
Deleting Recent Calls  
To delete a call:  
1 From the recent calls list, scroll to the call you  
want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
To delete all calls:  
1 From the recent calls list, press m.  
2 Select Delete All.  
3 Press A under Yes to confirm.  
31  
   
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Contacts stores up to 600 numbers or addresses.  
Each Contacts entry can store several numbers or  
addresses.  
A
B
C
D
E
F
G
H
T
Mobile  
Private  
Work1  
Work2  
Home  
Email  
Fax  
phone number  
Private ID  
Information stored in Contacts is saved on your  
SIM card.  
phone number  
phone number  
phone number  
email address  
phone number  
phone number  
A Contacts entry contains:  
A name — A name is required if you are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the  
name of the person whose contact information is  
stored in the entry.  
Pager  
A ring tone — You can assign a ring tone to  
each entry. This is the sound your phone makes  
when you receive phone calls or call alerts from  
any of the numbers stored in the entry.  
Talkgroup Talkgroup number  
J
K
IP  
IP address  
Other  
Hub  
phone number  
Hub number  
H
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Private ID, Talkgroup  
number, Hub number, email address, or IP  
address.  
32  
             
Viewing Contacts  
2 If an entry has more than one number or  
address stored, <> surrounds the Contacts type  
icon. Scroll left or right to view the icon for each  
number stored in the entry.  
Note: You can store numbers up to 64 digits  
long, but every 20 digits must be  
separated by a pause or wait. See  
“Creating Pauses and Waits” on page 37.  
3 When the icon for the number or address you  
want to view is displayed, press A under View.  
-or-  
A Speed Dial number — When you store a  
phone number, it is assigned a Speed Dial  
number. You can accept the default Speed Dial  
number or change it.  
If View is not one of your options: Press m.  
Select View.  
A voice name — If you create a voice name for a  
number, you can then dial that number by  
saying the voice name into your phone. This  
icon appears P to the left of the Contacts type  
icon if a voice name is assigned.  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
Tip: To view more entries, continue scrolling.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
Searching for a Name  
To search for a name in Contacts:  
1 From the Contacts list, press m.  
2 Select Search.  
Viewing Contacts  
To access Contacts:  
3 Enter the name you want to see. See “Entering  
Text” on page 55.  
Press A under Contcs. -or-  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
4 Press A under Ok.  
Your phone finds the name you entered or the  
nearest match.  
1 From the Contacts list, scroll to the entry you  
want to view.  
33  
           
Contacts  
Tip: In some fields that require you to enter  
information, you can begin entering the  
information from the keypad instead of  
pressing A under Change.  
Showing Only Private IDs and Groups  
To set Contacts to show only entries that contain  
Private IDs and entries for Talkgroups and Hubs:  
1 From the Contacts list, press m.  
2 Select Filter.  
3 With Prvt/Grp/Hub highlighted, press A under  
Select.  
To create a Contacts entry:  
1 To access the entry details screen:  
Select Contacts > [New Contact]. -or-  
From the Contacts list, press m. Scroll to New.  
To set Contacts to show all entries:  
Press A under Select.  
1 From the Contacts list, press m.  
2 Select Filter.  
3 With Show All highlighted, press A under  
Select.  
2 If you want to assign a name to the entry:  
With the Name field highlighted, press A under  
Change.  
Enter the name. See “Entering Text” on page  
Creating Entries  
A number or address and a Contacts type are  
required for all Contacts entries. Other information  
is optional. You may enter the information in any  
order by scrolling through the entry details.  
55. When you are finished, press A under Ok.  
3 If you want to assign a ring tone to the name:  
With the Ringer field highlighted, press A  
under Change.  
Scroll to the ring tone you want to assign. Press  
A under Select.  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
4 To assign a Contacts type to the number or  
address being stored:  
With the Contacts type field highlighted, press  
A under Change.  
To cancel a Contacts entry at any time press, e to  
return to the idle screen.  
34  
           
Creating Entries  
Scroll to the Contacts type you want to assign.  
Assigning Options  
1 If you have not already, press A under Change  
with the [Options] field highlighted.  
Press A under Select.  
5 To store a number or address:  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
With the # field highlighted (or ID for an email  
address, or IP for an IP address), press A  
under Change.  
Enter the number or address. For phone  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 55.  
If you want to assign the phone number to a  
different Speed Dial location:  
With the Speed # field highlighted, press A  
Tip: Press A under Browse to select a number  
or address from Contacts, the recent calls  
list, or Memo.  
under Change.  
Press and hold A under Delete to delete the  
current Speed Dial number.  
When you are finished, press A under Ok.  
Enter the new Speed Dial number using the  
keypad.  
6 If you want to assign more options to the  
number, press A under Change with the  
[Options] field highlighted. See “Assigning  
Options”.  
7 If you want to add more numbers or addresses  
to the entry:  
When you are finished, press A under Ok.  
3 If you want to create a voice name for a phone  
number, scroll to Voice Name and press A  
under Record.  
Scroll past the information you already entered.  
As directed by the screen prompts, say and  
repeat the name you want to assign to the  
number. Speak clearly into the microphone.  
Enter the additional information for the entry  
using step 2 through step 6. You must assign a  
name to the entry, if you have not already.  
4 When you are finished, press A under Back.  
8 Press A under Done.  
35  
       
Contacts  
Storing Numbers Faster  
To store numbers to Contacts from the recent calls  
list, see “Storing Recent Calls to Contacts” on page  
30.  
Editing Entries  
1 From the Contacts list, scroll to the entry you  
want to edit.  
2 Press m.  
To store numbers to Contacts from Memo, see  
“Memo” on page 50.  
3 Select Edit. The entry details screen displays.  
4 Follow the applicable instructions in “Creating  
Entries” on page 34 to edit the various fields.  
To store numbers to Contacts from the idle screen:  
1 Use the keypad to enter the number you want to  
store.  
Deleting Entries  
2 Press m.  
3 Select Store Number.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Delete an Entry  
1 From the Contacts list, scroll to the entry you  
want to delete.  
2 Press m.  
To store the number to an existing entry, select  
the entry.  
3 To delete the entire entry, scroll to Delete  
Contact.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign to the number.  
4 Press A under Select.  
5 Press A under Yes to confirm.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 34.  
7 Press A under Done.  
2 Scroll left or right to display the Contacts type for  
the number you want to delete.  
3 Press m.  
36  
               
Checking Capacity  
4 Scroll to Delete Number.  
5 Press A under Select.  
6 Press A under Yes to confirm.  
If you store 17035551235P1234, when you select  
this number and make a call, your phone dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
Note: If an entry contains only one number or  
address, deleting the number or address  
deletes the entry.  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents a  
3-second pause.  
To program a wait:  
Checking Capacity  
Press and hold * until the letter W appears.  
The W means your phone waits before dialing  
further.  
To see how many numbers are stored in Contacts:  
1 From the Contacts list, press m.  
2 Select Capacity.  
If you store 17035551235W1234, when you select  
this number and make a call, your phone dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
Creating Pauses and Waits  
When storing a number, you can program your  
phone to pause or wait between digits while  
dialing. A pause makes your phone pause for 3  
seconds before dialing further. A wait makes your  
phone wait for your response before dialing further.  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 44.  
This feature is useful when using voice mail or  
other automated phone systems that require you to  
dial a phone number and then enter an access  
number.  
International Numbers  
Note: This feature may not be offered by your  
To program a pause:  
service provider.  
Press and hold * until the letter P appears.  
The P represents a 3-second pause.  
37  
               
Contacts  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
2 Enter the country code, city code or area code,  
and phone number.  
For information about making international calls,  
see “Making International Calls” on page 44.  
Accessing Contacts with GSM  
Phones  
If you plan to use the information stored in  
Contacts with an i2000, i2000plus, or any other  
GSM phone, download iDEN Phonebook Manager.  
Go to idenphones.motorola.com/iden/support for  
more information.  
You can use iDEN Phonebook Manager to make  
the Contacts information saved to your i325  
phone’s SIM card accessible in this type of phone.  
38  
       
To forward all calls:  
Call Forwarding  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one  
number or forward missed calls to different  
numbers depending on the reason you missed the  
call.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
6 If you specified a forwarding number for all calls  
before, this number displays.  
You can forward phone lines 1 and 2  
independently.  
To forward calls to this number, press A under  
Back. -or-  
Forwarding All Calls  
When you set your phone to forward all calls, an  
icon appears in the top row of the display:  
To delete this number, press A under Change,  
then press and hold A under Delete.  
To enter the number you want to forward calls  
to:  
G Phone line 1 is active; calls to phone line 1  
are being forwarded.  
Enter the number using your keypad. -or-  
H Phone line 1 is active; calls to phone line 2  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
are being forwarded.  
I Phone line 1 is active; calls to phone lines 1  
and 2 are being forwarded.  
7 Press A under Ok.  
J Phone line 2 is active; calls to phone line 1  
All your calls are now forwarded to the number you  
specified.  
are being forwarded.  
K Phone line 2 is active; calls to phone line 2  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
are being forwarded.  
L Phone line 2 is active; calls to phone lines 1  
and 2 are being forwarded.  
39  
       
Call Forwarding  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your  
voice mail access number.  
Turning Off Call Forwarding  
If you don’t want all your calls forwarded, turn the  
feature off:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
To forward missed calls:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select Detailed.  
4 Scroll to To.  
5 Press A under Change.  
6 Scroll to Off.  
4 Scroll to If Busy to specify a forwarding number  
for calls received when your phone is busy.  
7 Press A under Select.  
5 Press A under Change.  
6 If you specified a forwarding number for this type  
All your calls are now sent to your phone.  
of call before, this number displays.  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed  
calls are forwarded to voice mail.  
To forward calls to this number, press A under  
Back and go to step 9. -or-  
To delete this number, press A under Change,  
Forwarding Missed Calls  
You can specify a forwarding number for each type  
of missed call:  
then press and hold A under Delete.  
7 To enter the number you want to forward this  
type of call to:  
Enter the number using your keypad. -or-  
If Busy — Your phone is on a call or transferring  
data.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
If No Answer You do not answer on the first  
4 rings.  
If Unreachable Your phone is out of  
coverage or powered off.  
8 Press A under Ok.  
40  
       
Viewing Call Forwarding Settings  
9 Repeat step 4 through step 8 for If No Answer  
and If Unreachable.  
When you are finished, press A under Back.  
Viewing Call Forwarding  
Settings  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press m.  
6 Select Retrieve Status.  
41  
 
Switching Between Calls  
When you accept a second call, the display shows  
the name or number of each call, with an icon  
indicating which call is active:  
Additional Calling  
Options  
Call Waiting  
Call Waiting lets you receive a second call while on  
an active call. Call Waiting is always available,  
unless you turn it off for a specific call.  
Y
Z
Phone call is active.  
Phone call is on hold.  
To make the call on hold active and put the active  
call on hold:  
If you are on a call and receive a second call, your  
phone emits a tone and displays a message saying  
you are receiving a second call.  
Press A under Switch.  
To accept the second call and put the active call on  
hold:  
Turn Off Call Waiting  
To turn off Call Waiting during a call:  
Press A under Yes.  
1 Press m.  
To accept the second call and end the active call:  
1 Press e.  
2 Select In Call Setup > Call Waiting.  
3 Press A under Change.  
4 Scroll to Off.  
Your phone rings with the second call.  
2 Answer the second call.  
Tip: To turn Call Waiting back on while still on  
the call: Scroll to On.  
To decline the second call:  
5 Press A under Select.  
Press A under No. If you subscribe to voice  
mail, the call is forwarded to your voice mail box,  
unless you set Call Forward for If Busy to a  
different number.  
42  
         
Call Hold  
To turn off Call Waiting for the next call you make  
or receive:  
To end the second call and make the call on hold  
active again:  
1 From the main menu, select Settings > Phone  
Press e.  
Calls > Call Waiting.  
To make the call on hold active and put the active  
call on hold:  
2 Press A under Change.  
3 Scroll to Off.  
4 Press A under Select.  
Press A under Switch.  
Making a 3-Way Call  
Call Waiting is turned back on when you end the  
call.  
Note: This feature may not be offered by your  
service provider.  
Call Hold  
Call Hold lets you put an active call on hold and  
make a second call.  
1 Place or receive a phone call.  
2 While the call is active, press m.  
3 Select 3 Way. This puts the call on hold.  
4 Enter the second phone number you want to  
call.  
To put a call on hold:  
1 While on an active call, press m.  
2 Scroll to Hold.  
3 Press A under Select.  
Tip: For quick ways to enter the number, press  
m.  
4 If you want to make the call active again, press  
A under Resum.  
5 Press s to place the call.  
6 Press A under Join.  
To make a second call while a call is on hold:  
All 3 people in the call can speak to and hear each  
other.  
1 Enter the number you want to call.  
Tip: To enter the number from Contacts: Press  
m. Select Contacts.  
2 Press s to place the call.  
43  
     
Additional Calling Options  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For more information on pauses and  
waits, see “Creating Pauses and Waits” on page  
37.  
Making International Calls  
Note: This feature may not be offered by your  
service provider.  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
To create a pause while dialing a phone number:  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
3 Select Insert Pause.  
4 Enter the digits you want to occur after the  
pause.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
2 Enter the country code, city code or area code,  
and phone number.  
To create a wait while dialing a phone number:  
Setting One Touch PTT  
One Touch PTT sets your phone to call the most  
recent Private ID or Hub on the recent calls list, or  
a Private ID or Hub you choose, every time you  
press the PTT button.  
1 From the keypad, enter the digits you want to  
occur before the wait.  
2 Press m.  
3 Select Insert Wait.  
4 Enter the digits you want to occur after the wait.  
To set your phone to call the most recent Private ID  
on the recent calls list:  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT.  
2 Scroll to Last Call.  
3 Press A under Select.  
44  
                     
Group Calls  
To set your phone to call a Private ID you choose:  
A group call is similar to a Private call, but is made  
to all members of a Talkgroup at once. A Talkgroup  
is a predetermined group of your service provider’s  
customers.  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT > Assigned Number.  
2 To enter the Private ID you want your phone to  
call every time you press the PTT button:  
Before you can make or receive group calls, a  
Talkgroup must be established. After the Talkgroup  
is established, you must join the Talkgroup.  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Joining a Talkgroup  
Your sales representative or your service provider  
establishes Talkgroups for you and assigns each  
Talkgroup a Talkgroup number. You can choose a  
name for each of your Talkgroups when you create  
entries for them in Contacts.  
Tip: If you are entering a Talkgroup number,  
enter # before the number.  
3 Press A under Ok.  
To turn off One Touch PTT:  
To receive group calls made to a Talkgroup, you  
must join the Talkgroup. You can belong to only  
one Talkgroup at a time. When you join a new  
Talkgroup, you no longer belong to your previous  
Talkgroup.  
1 From the main menu, select Settings > 2-Way  
Radio > One Touch PTT.  
2 Scroll to Off.  
3 Press A under Select.  
To join a Talkgroup:  
Group Calls  
1 Press #. Then enter the Talkgroup number  
using the keypad. -or-  
Note: This section describes how group calls  
Choose the Talkgroup name from Contacts or  
the recent calls list.  
work on phone’s without Advance  
Features. If your have Advanced  
Features, see “Group Calls, Talkgroups,  
and Hubs” on page 67 for a a description  
of how group calls work on your phone.  
2 Press A under Join.  
45  
     
Additional Calling Options  
Making Group Calls  
1 Press #. Then enter the Talkgroup number  
using the keypad. -or-  
Call Timers  
Call timers measure the duration of your phone  
calls, Private or group calls, and optionally circuit  
data use, as well as the number of Kilobytes sent  
and received by your phone:  
Choose the Talkgroup name from Contacts or  
recent calls list.  
Last Call — displays the duration of your most  
2 Proceed as if making a Private call.  
Receiving Group Calls  
To answer a group call:  
recent phone call.  
Phone Reset — keeps a running total of your  
phone call minutes, until you reset it.  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
Proceed as if answering a Private call. Only one  
person at a time may speak on a group call.  
Prvt/Grp Reset — keeps a running total of all of  
your Private and group call minutes, until you  
reset it.  
The Private ID or name of the person who is  
speaking will appear on the display below the  
Talkgroup number.  
Prvt/Grp Lifetime — displays the total minutes  
Turning off Group Calls  
To control whether you hear group calls to your  
Talkgroup:  
of all your Private and group calls.  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
1 From the main menu, select Settings > 2-Way  
Radio > Tkgrp Silent.  
2 Press A under Change.  
3 Scroll to On if you don’t want to hear group calls  
to your Talkgroup. -or-  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
phone, until you reset it.  
Scroll to Off if you want to hear group calls to  
To view or reset a timer:  
your Talkgroup.  
1 From the main menu, select Call Timers.  
2 Select the feature you want to view or reset.  
4 Press A under Select.  
46  
           
Using Your Phone as a Modem  
3 To view a feature without resetting: Press A  
under Done when you are finished viewing.  
-or-  
2 With the phone’s display facing up, insert a data  
cable’s connector into the accessory connector,  
until you hear a click.  
To reset a feature: Press A under Reset. Press  
A under Yes to confirm.  
Note: The values displayed by Call Timers  
should not be used for billing. Call timers  
are estimates only.  
Using Your Phone as a Modem  
3 Insert the data plug into the COM port of the  
Note: This feature may not be offered by your  
other device.  
service provider.  
When used as a modem, your phone has these  
data transfer modes:  
To use your phone as a modem with a laptop,  
handheld device, or desktop computer:  
Circuit data — used for sending and receiving  
faxes and for transferring large files  
1 Open the connector cover.  
Packet data — used for small file transfers such  
as email  
connector  
cover  
To use these services, you must install the iDEN  
Wireless Data Services software (available  
separately). For more information on setting up  
your computer and your i325 phone for packet and  
circuit data calls, refer to the Wireless Data  
Services User’s Guide or contact your service  
provider.  
Note: Please remember to reinsert the  
connector cover after a data session.  
47  
             
Additional Calling Options  
Turning On the TTY Feature  
Making TTY Calls  
Your phone’s TTY feature must be on if you want  
to make TTY calls, set the TTY mode, or change  
the TTY baud rate. To make sure the TTY feature  
is on:  
Note: This feature may not be offered by your  
service provider.  
To use your phone to make phone calls using a  
teletypewriter (TTY) device:  
From the main menu, select Settings > Phone  
Calls > TTY. This field must say On.  
1 Connect one end of a 2.5mm cable into the  
audio jack on your phone. Connect the other  
end of the cable to your TTY device.  
2 Make sure that your phone’s TTY feature is on  
and select the TTY mode you want to use.  
Choosing a Mode  
Your phone supports these TTY modes:  
TTY You type and read text on your TTY  
3 Use your phone to enter phone numbers and  
make calls.  
device.  
VCO (Voice-Carry-Over) — You speak into your  
phone and read text replies on your TTY device.  
HCO (Hearing-Carry-Over) — You type text on  
your TTY device and listen to voice replies on  
your phone speaker.  
When you make a TTY call, these icons appear on  
the phone’s display:  
N Phone call is active.  
O Phone call is on hold.  
To change mode while not in a call:  
TTY device features such as Turbo-Code,  
1 From the main menu, select Settings > Phone  
High-Speed, and Interruption are not supported by  
your phone. These features must be turned off or  
disabled to use your TTY device with your phone.  
Calls > TTY > Type.  
2 Press A under Change.  
3 Scroll to the TTY mode you want.  
4 Press A under Select.  
When you make a TTY call, the call begins in the  
TTY mode you last selected.  
48  
         
Making TTY Calls  
To change mode during a call using your phone:  
2 Press A under Change  
3 Scroll to the baud rate for your location.  
4 Press A under Select.  
1 Press m.  
2 Select In Call Setup > TTY > Type.  
3 Select the mode you want.  
To change mode during a call using your TTY  
device, issue one of the following commands:  
“VCO please” — to select VCO mode  
“HCO please” — to select HCO mode  
“HCO off please” — to turn off HCO mode  
Important: When you are using HCO, the sound  
coming from your phone speaker may  
be uncomfortably loud. Use caution  
when putting the phone to your ear.  
(For information on setting the volume  
of your phone speaker, see “Setting the  
Volume” on page 90.)  
Changing the TTY Baud Rate  
By default, your phone’s TTY baud rate is set to  
45.45, the baud rate required for TTY calls within  
the U.S. To make calls outside the U.S., set your  
TTY baud rate to 50.0.  
To change the TTY baud rate:  
1 From the main menu, select Settings > Phone  
Calls > TTY > Baud.  
49  
 
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Press A under Select.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press A under Store.  
To store the number to an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign to the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 34.  
To view the memo later:  
1 From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press A under Store.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press A under Store.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 To make a phone call, press s. -or-  
To make a Private call, press the PTT button.  
50  
               
Setting Your Phone to Vibrate  
If your phone includes a vibrate feature, you can  
set your phone to vibrate when you receive phone  
calls, Private calls and group calls, messages  
notifications, or call alerts.  
Ring Tones  
To set the ring tone your phone makes when you  
receive phone calls, message notifications, or call  
alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or is SilentAll set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign. Vibrate sets your phone  
to vibrate instead of making a sound; Silent sets  
your phone to neither vibrate nor make a sound.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
Turning Ring Tones Off  
You can set your phone to make no sound when  
you receive phone calls, Private calls and group  
calls, messages notifications, or call alerts.  
Tip: Highlighting a ring tone lets you hear it.  
4 Press A under Assign.  
5 Scroll to the feature you want to assign the ring  
tone to.  
These icons indicate how the ringer is set.  
6 Press A under Select.  
v The phone always vibrates instead of making  
Tip: A checkmark next to a feature means the  
current ring tone has been assigned to it. To  
remove the assignment: Scroll to the  
feature. Press A under Select.  
a sound.  
R The phone vibrates instead of making a  
sound for phone calls.  
M The phone never vibrates nor makes a  
sound; or, the phone neither vibrates nor  
makes a sound for phone calls.  
7 To assign the ring tone to other features, repeat  
step 5 through step 6.  
8 When you are finished, press A under Done.  
u Prvt/Grp speaker set to off.  
These icons may appear at the same time.  
51  
                 
Ring Tones  
6 Press A under Select.  
7 To assign Vibrate or Silent to another feature,  
repeat step 5 through step 6.  
Never Ring  
1 From the main menu, select Ring Tones >  
SilentAll.  
8 When you are finished, press A under Done.  
2 Scroll left or right to set SilentAll to On.  
Note: To set ring options for Private calls and  
group calls, see “Setting Your Phone to  
Not Ring” on page 90.  
Always Vibrate Instead of Ringing  
If your phone includes a vibrate feature:  
1 From the main menu, select Ring Tones >  
Ring and Vibrate  
To set your phone to ring and vibrate when you  
receive phone calls or call alerts:  
VibeAll.  
2 Scroll left or right to set VibeAll to On.  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets VibeAll  
to On.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
Do Not Ring for Some Features  
To set individual ring options for phone calls,  
messages notifications, or call alerts:  
4 Press m.  
5 Select Assign w/Vibe.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
3 Scroll through the list of ring tones to Silent. -or-  
6 Select the feature you want to set to ring and  
vibrate.  
7 When you are finished, press A under Done.  
This icon S appears on the display.  
If your phone includes the vibrate feature, scroll  
through the list of ring tones to Vibrate.  
4 Press A under Assign.  
5 Scroll to the feature you want to set to make no  
sound.  
52  
     
Assigning Ring Tones to Contacts  
6 Scroll to view ring tones assigned to features  
Assigning Ring Tones to  
Contacts  
You can set the ring tone your phone makes when  
you receive phone calls or call alerts from  
someone you have stored in Contacts.  
and Contact entries.  
Downloading More Ring  
Tones  
Note: This feature may not be offered by your  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
3 Scroll through the list of ring tones to the one  
you want to assign. Highlighting a ring tone lets  
you hear it.  
4 Press A under Assign.  
5 Select A Contact.  
6 Scroll to the Contacts entry you want to assign  
the ring tone to.  
service provider.  
If you want to use other ring tones, you can  
download them into your phone for a fee. Go to  
www.motorola.com/idenupdate for a selection of  
custom ring tones and downloading instructions.  
Note: Ring tones may be downloaded only  
once. If you delete a ring tone from your  
phone, you must purchase it to download  
it again.  
7 Press A under Select.  
Managing Memory  
To view the amount of memory available for  
custom ring tones:  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
3 Highlight any ring tone.  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
4 Press m.  
5 Select Memory Usage.  
5 Select Overview.  
Deleting custom ring tones frees memory.  
53  
               
Ring Tones  
Note: Ring tones are stored in your phone using  
the same memory space used to store  
voice records. Deleting voice records  
frees memory space for ring tones.  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
1 From the main menu, select Ring Tones.  
2 Make sure VibeAll or SilentAll is set to Off.  
3 Scroll to the ring tone you want to delete.  
4 Press m.  
5 Select Delete.  
6 Press A under Yes to confirm.  
54  
   
2 A checkmark appears next to the current text  
input mode. Scroll to the text input mode you  
want to use.  
Entering Text  
You can enter text into your phone using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you  
want are chosen from a database. You can also  
enter symbols and numbers into a text field.  
3 Press A under Select.  
Using Alpha Mode  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 three times.  
In screens that require you to enter text, you see  
the following icons near the top right corner. These  
icons tell you which text input mode you are using:  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
Alpha — Press a key several times for each  
l
j
See “Special Function Keys” on page 56 for  
more information on adding spaces,  
capitalization, and punctuation.  
character.  
Word — Press a key once for each letter  
while words likely to be the one you want are  
chosen from a database.  
Using Word Mode  
Symbols — Enter punctuation and other  
i
k
In Word mode, T9 Text Input analyzes the letters  
on the keypad button you press and arranges them  
to create words. As you type, T9 Text Input  
matches your keystrokes to words in its database  
and displays the most commonly used matching  
word. You can add you own words to this  
database.  
symbols.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in Alpha mode.  
To choose a text input mode:  
Entering a Word  
1 Select Word as your text input mode.  
1 At a screen that requires you to enter text, press  
m.  
55  
                     
Entering Text  
2 Type a word by pressing one key for each letter.  
Choosing a Language  
For example, to type “test” press 8 3 7  
To change the language of the database:  
8.  
1 At a screen that requires you to enter text, press  
m.  
2 Select Languages.  
3 Scroll to the language you want for your  
database.  
4 Press A under Select.  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to  
the next most likely word in the database.  
Repeat until the desired word appears.  
Special Function Keys  
Some of the phone’s keys assume different  
functions while in Alpha or Word mode.  
If the desired word does not appear, you can add it  
to the database.  
Adding Words to the Database  
Spaces  
Press # for a space.  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
Capitalization  
When you press and hold #, it acts as a 3-way  
toggle. Press and hold # to make the next letter  
typed uppercase (shift), to make all subsequent  
letters typed uppercase (caps lock), or to go back  
to lowercase letters.  
The word you typed in Alpha text entry mode is  
now in the database.  
Note: You cannot store alphanumeric  
combinations, such as Y2K.  
56  
   
Using Numeric Mode  
These icons appear in the top row of your display:  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
Shift is on.  
m
n
A row of symbols appears along the bottom of  
your phone’s display. Scroll right to view the  
complete row.  
Caps lock is on.  
When neither of these icons appear, letters typed  
are lowercase.  
2 Scroll left or right to choose the symbol you want  
to enter.  
3 Press A under Select.  
Note: Your phone automatically makes the first  
letter of a sentence uppercase.  
Punctuation  
Press 1 or 0 to insert punctuation. Continue to  
press the key to view the list of symbols available  
through that key. Pause to select the symbol you  
want.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
57  
       
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
Messages  
You can receive the following types of messages  
on your phone:  
If you are not on a phone call when you receive a  
message, your phone sounds a notification tone  
every 30 seconds until you access the message,  
dismiss the notification, or the alert time-out  
expires.  
Voice mail messages  
Short Message Service (SMS) text messages  
Depending on your service provider, you may  
have the option to receive fax mail and Net  
alerts.  
Setting Notification Options  
To control whether your phone sounds message  
notification tones while you are on phone calls:  
You have 2 ways to access the messages you  
receive:  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
Respond to the message notification that  
appears when the message is received.  
2 Choose the option you want:  
Dismiss the message notification and access  
the message later through the message center.  
Receive All Tones sound during calls for  
all types of messages.  
You can listen to or view these messages, delete  
them, or continue to store them in the message  
center.  
Msg Mail Only Tones sound during calls  
for SMS messages; tones for all other types  
of messages are held until you end calls.  
Delay All Tones for all types of messages  
Message Notifications  
When you receive a message, your phone notifies  
you with text on the display and a notification tone  
or vibration. You can access the message or  
dismiss the notification.  
are held until you end calls.  
3 Press A under Select.  
Tip: To set notification options during a call:  
Press m. Select In Call Setup >  
Notifications.  
58  
               
Message Center  
Message Center  
The message center manages your messages.  
All your messages are stored in the message  
center. The message center shows how many  
messages you have of each type.  
To access your messages through the message  
center:  
1 From the main menu, select Messages.  
2 Scroll to the type of message you want to  
access.  
3 Press A under the display option on the left.  
59  
   
Sending Unanswered Calls to  
Voice Mail  
To send a phone call to voice mail instead of  
answering it:  
Voice Mail Messages  
Note: To receive voice mail messages, you must  
first set up a voice mail account with your  
service provider.  
Press e. -or-  
Receiving a Message  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
Press A under No.  
If the caller leaves a message, this icon y  
appears on the display, reminding you that you  
have a new message.  
To call your service provider’s voice mail system  
and listen to the message:  
Press A under Call.  
To dismiss the message notification:  
Press A under Back. This icon y appears  
on the display, reminding you that you have a  
new message.  
Accessing Voice Mail from  
the Message Center  
1 From the main menu, select Messages > Voice  
Mail.  
2 Press A under Call to call your service  
provider’s voice mail system.  
60  
               
Enter the phone number of your service center.  
If you do not know this number, contact your  
service provider.  
MOSMS Messages  
Note: This feature may not be offered by your  
service provider.  
When you are finished, press A under Ok.  
If your service provider offers MOSMS, your phone  
sends SMS messages using MOSMS and receives  
SMS messages from other phones that are using  
MOSMS.  
7 With the Expire After field highlighted, press A  
under Change.  
This is the amount of time messages you send  
are saved if they cannot be delivered. After this  
period, they are discarded.  
Setting Up  
Before you begin using MOSMS, you may need to  
set up your signature, service center number, and  
expiration information:  
Scroll or press A under Q to change field.  
When you are finished, press A under Done.  
8 Press A under Back to save the information  
you entered.  
1 From the main menu, select Messages.  
2 Scroll to Text Inbox.  
3 Press m.  
Receiving a Message  
When you receive a text message, New Text  
4 Select Text Msg Setup.  
5 With the Signature field highlighted, press A  
under Change.  
Message appears on the display.  
To view the message:  
Enter your signature. It may be up to 11  
characters long. See “Entering Text” on page  
55. When you are finished, press A under Ok.  
1 Press A under Read.  
2 If the message fills more than one screen, scroll  
to read it.  
6 With the Srvc Cntr No field highlighted, press  
A under Change.  
3 To keep the message, scroll to the end of the  
message and press A under Save. -or-  
61  
             
MOSMS Messages  
To delete the message, scroll to the end of the  
message and press A under Delete.  
To delete the message, scroll to the end of the  
message and press A under Delete.  
To dismiss the message notification:  
Tip: To see more choices, including replying to  
the message, press m.  
Press A under Exit. This icon w appears on  
the display, reminding you that you have a new  
message.  
Creating and Sending  
Messages  
1 From the main menu, select Messages > Text  
Inbox > [Create Msg]. -or-  
If your phone is powered off when you receive a  
text message, your phone notifies you the next  
time you power it on. If you are out of your  
coverage area, your phone alerts you when you  
return to your coverage area.  
From the main menu, select Messages > Text  
Outbox > [Create Msg].  
Tip: While reading a text and numeric message  
that contains a phone number, you can  
press s to call that number.  
2 Press A under Create.  
3 To address the message:  
Use the keypad to enter the phone number of  
the person you want to send the message to.  
-or-  
Reading from the Message  
Center  
1 From the main menu, select Message > Text  
Inbox.  
2 Scroll to the message you want to read.  
3 Press A under Read.  
4 If the message fills more than one screen, scroll  
to read it.  
Press A under Browse. Select Contacts,  
Recent Calls, or Memo. Enter the number from  
Contacts, the recent calls list, or Memo, as you  
would when making a call.  
When you are finished, press A under Ok.  
4 Enter the text of the message. See “Entering  
Text” on page 55. -or-  
5 To keep the message, press A under Save.  
-or-  
To use a quick note: Press A under Browse.  
Scroll to the quick note you want. Press A  
62  
       
Creating and Sending Messages  
under Select. For more information on quick  
notes, see “Using Quick Notes” on page 64.  
To delete the message without sending it: Press  
m. Scroll to Delete. Press A under Select.  
If you want to add your signature: Press m.  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
Select Add Signature.  
When you are finished, press A under Ok.  
Beginning Messages From the Recent  
Calls List  
1 From the recent calls list, scroll to the name you  
want to send a message to.  
2 If the entry has more than one phone number  
stored, view the phone number you want to send  
the message to.  
5 If you want to send the message, press A  
under Yes. -or-  
If you want to request confirmation of delivery,  
specify the type of message you want to send,  
save the message as a draft, or delete the  
message without sending it, press A under No.  
6 If you want to request confirmation of delivery:  
With the Report field highlighted, press A  
under Change. Select Yes.  
7 If you want to specify the type of message you  
want to send:  
3 Press m.  
4 Select Compose SMS. The message is  
automatically addressed to the phone number  
you chose.  
5 Follow step 4 through step 8 of “Creating and  
With the Send As field highlighted, press A  
under Change. Scroll to the message type you  
want. Press A under Select.  
Sending Messages” on page 62.  
Beginning Messages From the Idle  
Screen  
1 Using the keypad, enter the number you want to  
send a message to.  
8 To send the message: Press s. Press A under  
Yes. -or-  
To save the message as a draft without sending  
it: Press m. Scroll to Save As Draft. Press A  
under Select. -or-  
2 Press m.  
63  
MOSMS Messages  
3 Select Compose SMS. The message is  
automatically addressed to the phone number  
you chose.  
4 Follow step 4 through step 8 of “Creating and  
Sending Messages” on page 62.  
Using Drafts  
When you save a message as a draft, it is saved in  
the drafts folder. You must have a draft saved to  
have a drafts folder.  
To edit a draft:  
Using Quick Notes  
1 From the main menu, select Messages > Drafts  
Folder.  
2 Press A under Change.  
3 To edit the fields you want to change, follow  
step 3 through step 8 in “Creating and Sending  
Messages” on page 62.  
Quick notes are short, pre-written text messages  
that you can create, edit, and send. You can store  
up to 20 quick notes. A quick note may be up to 30  
characters long.  
To create a quick note:  
1 From the main menu, select Messages > Quick  
Notes > [New Quick Note].  
If you have a draft saved, you can create more  
drafts in the drafts folder:  
2 Press A under Create.  
1 From the main menu, select Messages > Drafts  
Folder > [Create Msg].  
Enter text. See “Entering Text” on page 55. -or-  
2 Press A under Create.  
3 Follow step 3 through step 7 in “Creating and  
Sending Messages” on page 62.  
To choose from pre-installed notes: Press A  
under Browse. Scroll to the note you want.  
Press A under Select.  
4 Scroll to Save As Draft.  
3 Press A under Store.  
Tip: For more options, including sending the  
Using the Outbox  
Messages you have sent are stored in the outbox.  
quick note, press m.  
64  
       
Creating and Sending Messages  
These icons appear next to messages in the  
outbox:  
Deleting Sent Messages  
To delete a sent message:  
5
9
0
4
6
8
7
R
Sent and confirmed.  
Send attempted.  
Forwarded.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to delete.  
3 Press m.  
4 Select Delete.  
Received by addressee.  
Not received by addressee.  
Send failed.  
5 Press A under Yes to confirm.  
To delete all unlocked sent messages:  
1 From the main menu, select Messages > Text  
Outbox.  
2 Press m.  
Re-sent.  
Locked.  
3 Select Delete All.  
4 Press A under Yes to confirm.  
Resending Messages  
To resend a message:  
Locking Sent Messages  
When you lock a message, it cannot be deleted  
until you unlock it.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to resend.  
3 Press m.  
4 Select Re-send.  
1 From the main menu, select Messages > Text  
Outbox.  
2 Scroll to the message you want to lock or  
unlock.  
5 Press A under Yes to confirm.  
3 Press m.  
4 Scroll to Lock to lock the message. -or-  
65  
     
MOSMS Messages  
Scroll to Unlock to unlock the message.  
5 Press A under Select.  
Managing Memory  
Your text inbox, outbox, and drafts folder have a  
set amount of memory available for storing  
messages.  
The text inbox holds 20 messages. If the text inbox  
is full, you cannot receive messages until you  
delete some.  
The outbox and drafts folder share memory space.  
Together they can hold 30 messages. If the outbox  
and drafts folder memory is full, you cannot send  
messages or save drafts until you delete some.  
To view the amount of memory available in your  
text inbox:  
1 From the main menu, select Messages > Text  
Inbox.  
2 Press m.  
3 Select Memory Meter.  
To view the amount of memory available in your  
outbox and drafts folder:  
1 From the main menu, select Messages > Text  
Outbox.  
2 Press m.  
3 Select Memory Meter.  
66  
     
Your sales representative or your service provider  
establishes Talkgroups and Hubs for you. You can  
choose a name for each when you create entries  
for them in Contacts.  
Advanced Features  
Note: These features may not be offered by  
your service provider.  
Joining a Hub  
To make and receive group calls, you must join a  
Hub.  
Group Calls, Talkgroups, and  
Hubs  
A group call is similar to a Private call, but is made  
to all members of a Talkgroup at once. A Talkgroup  
is a predetermined group of your service provider’s  
customers.  
When you join a Hub, you can make or receive  
group calls only with Talkgroups in that Hub. You  
can only belong to one Hub at time.  
To join a Hub:  
A Hub consists of 1 to 4 Talkgroups. You can make  
and receive calls on one of these Talkgroups,  
called the primary Talkgroup. You can set your  
phone to receive calls, but not make calls, to the  
other Talkgroups.  
1 Press #. Enter the Hub number using the  
keypad. -or-  
Scroll to the Hub name in Contacts or recent  
calls list.  
You must join a Talkgroup to make or receive calls  
on that Talkgroup. On your i325 phone, you join a  
Talkgroup by joining the Hub it belongs to.  
2 Press A under Join.  
Talkgroups Not in Hubs  
On your i325 phone, all group calls you make are  
Hub calls. Group calls you receive are Hub calls or  
Talkgroup calls to Talkgroups in the Hub you have  
joined.  
If you have a Talkgroup saved to Contacts that is  
not in a Hub, you cannot join that Talkgroup from  
Contacts or the recent calls list unless you create a  
Hub for it in Contacts.  
To create a Hub for a Talkgroup:  
1 Begin creating a new Contacts entry. See  
“Creating Entries” on page 34.  
67  
               
Advanced Features  
2 Assign the Hub Contacts type to the entry.  
3 Assign the Talkgroup number as the number of  
the Hub.  
Making Group Calls  
You make calls using the primary Talkgroup in a  
Hub.  
This creates a Hub with the same number as the  
Talkgroup it contains. You cannot add any more  
Talkgroups to this Hub.  
1 Press #. Enter the Hub number using the  
keypad. -or-  
Scroll to the Hub name in Contacts or recent  
calls list.  
You can also join a Talkgroup that is not in a Hub  
by pressing # and then entering the Talkgroup  
number using the keypad. Your phone treats this  
as if you had joined a Hub containing only that  
Talkgroup.  
2 Proceed as if making a Private call.  
Receiving Group Calls  
To answer a group call:  
Viewing Hub Details  
While you belong to a Hub, you can see which  
Talkgroups are in it.  
Proceed as if answering a Private call. Only one  
person at a time may speak on a group call.  
When you receive a group call, the following  
appears on the screen:  
1 From the recent calls list, scroll to the Hub.  
2 Press m.  
3 Select Details.  
The name of the Hub  
The name or number of the primary Talkgroup in  
the Hub  
The primary Talkgroup is shown first, after the Hub  
number.  
The Private number of the person speaking  
Tip: You can also view this information while in a  
You can set your phone to receive group calls from  
all the Talkgroups in a Hub or only from the primary  
Talkgroup. See “Setting Talkgroup Scan” on page  
69.  
Hub call: Press m. Select Details.  
68  
     
Emergency Group Calls  
Setting Talkgroup Scan  
To set your phone to receive group calls from all  
the Talkgroups in a Hub:  
Emergency Group Calls  
An Emergency Group call is a Hub call that takes  
priority over all other phone activities in the phone  
making the call and sounds a special emergency  
tone in the phones receiving the call.  
1 From the main menu, select Settings > 2-Way  
Radio > Scan.  
2 Press A under Change.  
3 Scroll to On.  
4 Press A under Select.  
When you make an Emergency Group call, a group  
call is made using a designated emergency Hub or  
the Hub you currently belong to.  
A designated emergency Hub must be created for  
you by your service provider and is stored on your  
SIM card.  
To set your phone to receive group calls only from  
the primary Talkgroup in a Hub:  
Scroll to Off in step 3.  
If no designated emergency Hub has been created  
for you, Emergency Group calls you make are  
made using the Hub you currently belong to. If no  
designated emergency Hub has been created for  
you and you have not joined a Hub, you cannot  
make Emergency Group calls.  
Tip: You can also set this option from Contacts,  
from the recent calls list, or after you begin  
entering a number using the keypad: Press  
m. Select Call Setup > Scan.  
Turning off Group Calls  
To control whether you hear group calls:  
Making an Emergency Group Call  
Important: Making an Emergency Group call ends  
1 From the main menu, select Settings > 2-Way  
Radio > Tkgrp Silent.  
all other activity on your phone,  
including 911 emergency calls.  
2 Press A under Change.  
3 Scroll to On if you don’t want to hear group calls.  
-or-  
Unlike other group calls, pressing the PTT button  
does not start an Emergency Group call. Pressing  
T starts the call. Pressing the PTT button lets you  
begin talking.  
Scroll to Off if you want to hear group calls.  
Note: Setting Tkgrp Silent to On prevents you  
from hearing Emergency Group calls.  
69  
               
Advanced Features  
To make an Emergency Group call:  
Isolated Operation  
Isolated Operation lets you continue to make and  
receive group calls on the Hub you last used,  
within a limited coverage area, even if you lose  
network coverage.  
1 Press and hold T for 3 seconds to start the  
Emergency Group call.  
2 Press and hold the PTT button on the side of  
your phone to talk. Begin talking after your  
phone emits a chirping sound.  
3 Release the PTT button to listen.  
To end an Emergency Group call:  
Press and hold T for 3 seconds.  
When you lose network coverage during a phone  
call, Private call, group call, or data transfer, the  
call or data transfer ends. But you can make and  
receive new group calls on the Hub you last used.  
If the One Touch PTT settings on your phone  
would prevent you from making group calls on the  
Hub you last used, these setting are overridden  
while your phone is in Isolated Operation.  
An Emergency Group call automatically ends if  
there is no activity for 30 seconds.  
Emergency Group calls you make do not appear in  
the recent calls list.  
Important: You cannot make Emergency Group  
calls in Isolated Operation, even if the  
Hub you last used is the designated  
emergency Hub. You must have  
network coverage to make Emergency  
Group calls.  
Receiving an Emergency Group Call  
When receive an Emergency Group call, your  
phone sounds a special emergency tone, unless  
your phone is set to make no sounds.  
To answer an Emergency Group call:  
Proceed as if answering a Private call.  
If the designated emergency Hub is the Hub you  
last used when you lost network coverage, your  
phone treats the Hub you used before the  
designated emergency Hub as the Hub you last  
used.  
Emergency Group calls you receive do not appear  
in the recent calls list.  
70  
       
Call Alert Status Messages  
Receiving a Call Alert Status Message  
Call Alert Status Messages  
You can send call alerts that include text messages  
up to 10 characters long. These messages are  
stored on your SIM card when your receive your  
phone. There are 10 you can choose from.  
When you receive a call alert that includes a text  
message, the text message appears as the part of  
of the call alert information when you receive the  
call alert and in the recent calls list.  
If the phone you send the call alert to has this  
capability, the text message appears on that phone  
when the call alert is received. If the phone you  
send the call alert to does not this capability, the  
call alert appears without the text message.  
Sending a Call Alert Status Message  
1 Proceed as you would when sending any call  
alert.  
2 When the Ready to Alert screen appears,  
choose the text message you want to send:  
Scroll left or right to display the message you  
want to send. -or-  
Press A under Select to view all messages and  
select the one you want to send. -or-  
Press the number on you key pad associated  
with the message you want to send. Press 1 and  
then 0 to choose message 10.  
3
Press the PTT button until Alert Successful  
appears on the display.  
71  
   
Running Applications  
To run an application that has a shortcut on the  
main menu:  
Java Applications  
Your phone arrives with Java applications loaded  
and ready to install. You can download and install  
more Java applications.  
1 From the main menu, select the application or  
suite of applications you want to run.  
2 If you have selected a suite of applications,  
select the application you want to run.  
Note: Using Java applications may cause your  
phone to use up more battery power than  
other uses of your phone.  
To run an application that does not have a shortcut  
on the main menu:  
Installing Applications  
1 From the main menu, select Java Apps.  
1 From the main menu, select Java Apps.  
2 Scroll to the application or suite of applications  
you want to install.  
2 Scroll to the application or suite of applications  
you want to run and press A under Run.  
3 Press A under Install.  
3 If you have selected a suite of applications,  
scroll to the application you want to run and  
press A under Run.  
Installation messages appear as the application  
installs.  
Tip: If you don’t hear the sounds associated with  
the Java application, select Settings >  
Volume and check the volumes of Java  
Speaker and Java Earpiece.  
4 If you want to create a shortcut to the Java  
application on the main menu: Press A under  
Next. Press A under Yes. Press A under Add.  
5 Press A under Done.  
Suspending Applications  
When you suspend an application, it does not stop  
running. It goes to the background so that you can  
run another application in the foreground.  
To suspend an application:  
Press e.  
72  
         
Resuming Applications  
To view your suspended applications:  
To end all applications:  
From the Java menu, scroll to Suspended  
1 From the main menu, select Java Apps.  
2 Scroll to Suspended Apps.  
3 Press m.  
4 Select End All.  
5 Press A under Yes.  
Apps and press A under Open.  
You can have up to 3 applications running at one  
time — 1 running in the foreground and 2 in the  
background.  
6 If you want to end all applications without letting  
them exit, press A under EndNow.  
Resuming Applications  
You can resume a suspended application at any  
time. This brings it to the foreground.  
Downloading Applications  
If you want to run more Java applications, you can  
download them into your phone.  
1 From the Java menu, scroll to Suspended  
Apps and press A under Open.  
2 Scroll to the application you want to resume and  
press A under Open.  
Go to www.motorola.com/idenupdate for a  
selection of Java applications and downloading  
instructions.  
Ending Applications  
To end an application:  
Deleting Applications  
1 From the main menu, select Java Apps.  
To delete an application:  
2 If the application you want to end is part of a  
1 From the main menu, select Java Apps.  
2 Scroll to the application you want to delete.  
3 Press m.  
4 Select Deinstall.  
5 Press A under Yes to confirm.  
suite of applications, select the suite.  
3 Scroll to the application you want to end.  
4 Press m.  
5 Select End.  
Tip: You can also end applications from the  
Suspended Apps screen.  
73  
         
Java Applications  
6 When your phone has finished deleting the  
Shortcuts on the Main Menu  
When you install an application, you can create a  
shortcut to the application on the main menu.  
application, press A under Done.  
To delete all Java applications:  
1 From the main menu, select Java Apps.  
2 Scroll to Java System.  
3 Press m.  
4 Select Delete All.  
5 Press A under Yes to confirm.  
To create a shortcut to an application that is  
already installed:  
1 From the main menu, select Settings >  
Personalize > Menu Options > Add/Remove  
Apps. -or-  
From the main menu: Press m. Select Main  
Menu Setup > Add/Remove Apps.  
Managing Memory  
To view the amount of memory available for Java  
2 Scroll to view the list of Java applications. Any  
application that has a shortcut on the main menu  
has a checkmark next to it.  
3 Scroll to the application you want to create a  
shortcut for.  
4 Press A under Add.  
5 Press A under Done.  
applications:  
1 From the main menu, select Java Apps > Java  
System.  
2 Press A under Next.  
3 To see more memory information, press A  
under Next again.  
To remove a shortcut:  
Deleting Java applications frees memory.  
1 From the main menu, select Settings >  
Personalize > Menu Options > Add/Remove  
Apps. -or-  
Note: Java application data is stored in your  
phone using the same memory used to  
store voice records, and ring tones.  
Deleting some of these other items frees  
memory for Java applications.  
From the main menu: Press m. Select Main  
Menu Setup > Add/Remove Apps.  
74  
     
Java Applications and GPS Enabled  
2 Scroll to view the list of Java applications. Any  
application that has a shortcut on the main menu  
has a checkmark next to it.  
3 Scroll to the application you want to remove the  
shortcut for.  
Restricted — No Java or similar software  
applications may access the location of your  
phone. However, location information may still  
be available to the phone’s owner, fleet  
manager, or account administrator.  
Unrestricted — All Java applications may  
access the location of your phone, without  
notifying you.  
By Permission — When a Java application  
attempts to access the location of your phone,  
you are prompted to give permission. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
4 Press A under Remve.  
5 Press A under Done.  
Java Applications and GPS  
Enabled  
Some Java applications can make use of your  
phone’s GPS feature to determine the approximate  
geographical location of your phone. (See “GPS  
Enabled” on page 78 for more information on the  
GPS feature.) However, for privacy reasons, you  
may not always want Java applications to access  
the location of your phone. Your phone protects  
your privacy by giving you the option to block all or  
some Java applications from accessing the  
location of your phone.  
See “Setting Privacy Options” on page 83 for  
information on choosing these options.  
Granting or Denying Permission  
If you choose By Permission, you must grant or  
deny each Java application access to the location  
of your phone when the application requests  
access for the first time. You may be required to  
grant or deny subsequent requests from the same  
application, depending on the privacy setting you  
choose for the individual Java application (see  
“Setting Privacy for Each Java Application” on  
page 76).  
Setting Privacy for All Java  
Applications  
These options control the privacy of all Java  
applications on your phone:  
75  
   
Java Applications  
When a Java application requests access to the  
location of your phone, a screen appears informing  
you.  
For this session — If the application  
requests access to the location of your phone  
again before you power off your phone, the  
request is granted without notifying you.  
To deny this request:  
Only Once — If the application requests  
access to the location of your phone again,  
you are prompted to grant or deny  
permission.  
1 Press A under Deny. The application does not  
access the location of your phone.  
2 Select the denying option you want:  
Always — If the application requests access  
to the location of your phone again, the  
request is denied without notifying you.  
Setting Privacy for Each Java  
Application  
For this session — If the application  
After a given Java application requests access to  
the location of your phone for the first time, you  
have the opportunity to set the GPS privacy option  
for that Java application.  
requests access to the location of your phone  
again before you power off your phone, the  
request is denied without notifying you.  
Only Once — If the application requests  
access to the location of your phone again,  
you are prompted to grant or deny  
permission.  
1 From the main menu, select Java Apps.  
2 Scroll to the application or suite of applications  
you want to set the privacy option for.  
If the application has requested access to the  
location of your phone,S appears when you  
highlight the application.  
To grant this request:  
1 Press A under Grant. The application accesses  
your phone’s location.  
2 Select the granting option you want:  
3 Press m.  
4 Select Privacy Settings.  
5 Scroll to Location and press A under Change.  
6 Select the privacy option you want for this  
application:  
Always — If the application requests access  
to the location of your phone again, the  
request is granted without notifying you.  
76  
 
Java Applications and GPS Enabled  
Always — The application always has  
permission to access the location of your  
phone, without notifying you.  
Ask — When the application requests access  
to the location of your phone, you are  
prompted to grant or deny permission (see  
“Granting or Denying Permission” on page  
75).  
Never — When the application requests  
access to the location of your phone, the  
request is denied without notifying you.  
77  
IMPORTANT: Things to Keep  
in Mind  
If you are using the GPS feature of your phone  
while driving, please give full attention to driving  
and to the road.  
GPS Enabled  
Your phone’s GPS Enabled feature uses  
information from Global Positioning System (GPS)  
satellites orbiting the Earth to determine the  
approximate geographical location of your phone,  
expressed as latitude and longitude. The  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your phone WILL  
NOT WORK. Such situations include but are  
not limited to:  
availability and accuracy of this location  
information (and the amount of time that it takes to  
calculate it) will vary depending on the environment  
in which you are using the GPS feature. For  
example, GPS location fixes are often difficult to  
obtain indoors, in covered locations, between high  
buildings, or in other situations where you have not  
established a clear broad view of the sky. SEE:  
“IMPORTANT: Things to Keep in Mind”.  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
When you make a 911 emergency call, the GPS  
feature of your phone can help emergency  
personnel locate you if your phone has adequate  
access to GPS satellite signals and your  
emergency response center is equipped to process  
such information.  
Under any other metal or concrete roof or  
structure  
Between tall buildings or under dense  
tree-cover  
Near a powerful radio or television tower  
You can also use the GPS feature to view your  
approximate location. Location information  
appears on the phone’s display.  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
In temperature extremes outside the  
operating limits of your phone  
If your phone is connected to a laptop computer or  
similar device, software running on that device can  
request your location. To protect your privacy, you  
can control whether these requests are granted.  
78  
         
Making an Emergency Call  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
On emergency calls, your phone uses assistance  
information from the phone network to improve the  
speed and accuracy of your phone’s location  
calculation: if such assistance information  
becomes unavailable, it may reduce the speed and  
accuracy of the location calculation.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate. Therefore, in any 911 call,  
always report the location to the emergency  
response center if you can and if you cannot,  
remain on your phone for as long as the  
emergency response center instructs you.  
The satellites used by the GPS feature of your  
phone are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your phone.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes  
much further from your actual location. Advice  
on how to improve GPS performance is  
provided in “Enhancing GPS Performance” on  
page 81.  
Making an Emergency Call  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
While the GPS feature of your phone can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
information and the time needed to obtain it will  
vary depending on circumstances, particularly the  
ability to receive signals from adequate numbers of  
satellites.  
When you make an emergency 911 call, the GPS  
feature of your phone begins to seek information to  
calculate your approximate location. It will take  
the GPS feature of your phone some time to  
determine your approximate location. Even  
where your phone has good access to sufficient  
GPS satellite signals and network assist data, it  
may take 30 seconds or more to determine the  
approximate location. This time will increase where  
79  
     
GPS Enabled  
there is reduced access to satellite signals. When  
your approximate location is determined, it is made  
available to the appropriate emergency response  
center.  
If your phone does not have adequate access to  
GPS satellites signals, the location of the nearest  
cell tower in contact with your phone is  
automatically made available to the emergency  
response center, if the center has the capability to  
receive such information.  
In some cases, your local 911 emergency  
response center may not be equipped to  
receive GPS location information. For this  
reason, and because the GPS location information  
reported is only approximate or may not be  
available in your location (see “IMPORTANT:  
Things to Keep in Mind” on page 78), always  
report your location to the 911 operator you  
speak to when making an emergency call, if able,  
just as you would when using a phone without GPS  
capabilities.  
See “Enhancing GPS Performance” on page 81  
for information on how to help your phone  
determine your location.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
Note: If you are concerned about whether your  
local 911 emergency response center is  
equipped to receive GPS location  
This displays the following information about the  
last time your location was calculated:  
information, contact your local authorities.  
The time (as Greenwich Mean Time) and date  
that the location was last calculated.  
The approximate location, expressed as latitude  
and longitude.  
In general, if your phone has access to signals  
from more GPS satellites, your location will be  
determined faster and more accurately than if your  
phone has access to signals from fewer GPS  
satellites.  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
80  
   
Enhancing GPS Performance  
If you received a phone call or alert while  
attempting to determine your location, the Position  
screen will disappear, but your phone will continue  
attempting to determine its location. If it is  
successful, the new location information will be  
displayed the next time you view the Position  
screen.  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
To calculate your location again:  
Press A under Rfrsh.  
It may take your phone several minutes to  
complete the process of determining your location.  
During this time, a message usually appears on  
your phone’s display saying your phone is  
scanning for satellites. For tips on getting the best  
location calculation, see “Enhancing GPS  
Performance”.  
Enhancing GPS Performance  
Sometimes the GPS feature of your phone may be  
unable to complete a location calculation  
successfully. If this happens when you are making  
an emergency call, the location of the nearest cell  
tower in contact with your phone is made available  
to the appropriate emergency response center if  
the center has the capability to receive such  
information. If this happens when you are trying to  
view your location on the phone’s display, you will  
see a message indicating that your phone cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
Press A under Cancel to return to the Position  
screen. -or-  
Press e to return to the idle screen.  
Each time approximate location of your phone is  
calculated, the latest location information is stored  
in your phone and remains there even when your  
phone is powered off. You will see this information  
the next time you view the Position screen.  
81  
   
GPS Enabled  
To improve accuracy and increase your chances of  
a successful calculation, do the following while  
your phone is determining your approximate  
location:  
GPS antenna area  
Stay in the open. The GPS feature works best  
where there is nothing between your phone and  
a large amount of open sky. If possible, go  
outside, away from tall buildings and foliage.  
While performance in a building is improved by  
moving closer to windows, glass with certain sun  
shielding films may block satellite signals.  
Hold your phone to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is inside the back of your phone,  
opposite the earpiece, above the label with your  
service provider’s name on it. Hold your phone  
away from your body, giving the antenna clear  
access to satellite signals. Do not cover the  
antenna area with your fingers or anything else.  
Stand still. If possible, stand still until your phone  
is finished determining your location. Moving  
your phone at a walking pace while your phone  
is calculating your approximate location may  
substantially decrease GPS performance.  
In a car. When using the GPS Enabled feature in  
a car, position your phone so that the GPS  
antenna has good access to GPS signals  
through the car’s windows. Typically, the GPS  
antenna has best access to GPS signals in a car  
when placed near a window.  
Note: Although moving your phone at a walking  
pace decreases GPS performance,  
moving it at the speed of a moving car  
does not.  
82  
Updating Satellite Almanac Data  
Stay in network coverage. Depending on who  
your service provider is, the network will provide  
your phone with information that helps  
determine your location more quickly and  
accurately.  
If your satellite almanac data is out of date, your  
phone may prompt you to update it. Follow the  
instructions that appear on the phone’s display.  
You may be asked to go to a web site or call a  
customer care number.  
Updating Satellite Almanac  
Data  
Another way to keep the GPS feature of your  
phone working well is to keep your satellite  
almanac data up to date.  
Setting Privacy Options  
Your phone’s GPS privacy options control whether  
software applications may view the location of your  
phone.You may set your phone to one of these  
GPS privacy options:  
Restricted — No software applications may  
view the location of your phone. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your phone. Keeping your satellite almanac up to  
date helps your phone determine your location  
more quickly.  
Unrestricted — All applications may view the  
location of your phone, without notifying you.  
The almanac contains information about the  
location of satellites, their operational status, and  
other satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your phone will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
By Permission — When an application  
attempts to view the location of your phone, you  
will be prompted to give permission. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
Note: Privacy options do not apply to the  
transmission of location information  
during emergency 911 calls.  
Note: When you make an emergency call, your  
phone does not rely upon the almanac to  
determine your location.  
83  
         
GPS Enabled  
To set your GPS privacy options:  
5 Press A under Ok.  
1 From the main menu, select GPS > Privacy.  
To change your GPS PIN:  
2 If your GPS PIN security feature is enabled,  
enter your GPS PIN. (See “Setting the GPS PIN  
Security Feature” for more information.)  
3 Scroll to the privacy setting you want.  
4 Press A under Select.  
1 From the main menu, select Settings >  
Security > Change Password > GPS PIN.  
2 Enter the current GPS PIN.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
3 Press A under Ok.  
Setting the GPS PIN Security Feature  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
7 Press A under Ok.  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
When you receive your phone, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If  
you turn this feature on, you will be required to  
enter a GPS PIN to access your GPS privacy  
options.  
Using GPS with Map Software  
You can use the GPS feature of your phone to  
provide approximate location data to a laptop  
computer or similar device that is running  
interactive map software such as that made by  
DeLorme or Microsoft. This way, if your phone has  
good access to GPS signals, your approximate  
position on a map can be made available as you  
travel in a vehicle.  
To turn the GPS Enabled security feature on or off:  
1 From the main menu, select Settings >  
Security > GPS PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current GPS PIN.  
To do this, connect your phone to your laptop (or  
other device) with a data cable and set your phone  
to transmit data (see “Getting Started” on page 85).  
Your phone then provides your approximate  
Note: When you receive your phone, your GPS  
PIN is 0000.  
84  
         
Using GPS with Map Software  
location to the device running the map software,  
which displays your location on a map. Your phone  
provides an updated location every second and the  
map software displays your changing location on  
its map.  
Getting Started  
To connect your phone to your laptop or other  
device:  
1 Open the connector cover.  
See “Enhancing GPS Performance” on page 81  
for more details on obtaining good location  
information.  
connector  
cover  
Note: Because your phone is continuously  
determining your location, using the GPS  
feature of your phone with map software  
uses the phone’s battery power quickly.  
Software Compatibility  
Your phone sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your phone supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
2 With the phone’s display facing up, insert the  
data cable’s connector into the accessory  
connector, until you hear a click.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
85  
 
GPS Enabled  
To set your phone to send location information to  
your laptop or other device:  
1 From the main menu, select GPS > Interface.  
2 With NMEA OUT highlighted, press A under  
Change.  
3 Scroll to On.  
4 Press A under Select. Your phone is now  
sending location data to your laptop or other  
device.  
To stop your phone from sending location data to  
your laptop or other device:  
3 Insert the data plug into the COM port of your  
Set NMEA OUT to Off.  
laptop or other device.  
Each time you power your phone on, NMEA OUT  
is automatically set to Off.  
Make sure no other application is using the COM  
port selected.  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
Parity: None  
Stop bits: 1  
Flow control: Hardware  
86  
To add to the end of voice record:  
Voice Records  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to add to.  
3 Press m.  
4 Select Add To.  
5 When you are finished recording, press A  
under Stop.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
A voice record is a recording you make with your  
phone and can play back. You can record notes to  
yourself or phone calls.  
To record a phone call:  
Your phone can store up to 20 voice records.  
1 While on an active call, press m.  
2 Select Record.  
3 When you are finished recording, press A  
under Stop.  
Creating Voice Records  
To record a note to yourself:  
1 From the main menu, select VoiceRecord.  
2 With [New VoiceRec] highlighted, press A  
under Record.  
3 Say the message you want to record into the  
microphone.  
Note: Recording of phone calls is subject to  
applicable laws regarding privacy and  
recording of phone conversations.  
Playing Voice Records  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to play.  
3 Press A under Play.  
Tip: To stop recording before you are finished,  
press m, then select Pause. To start  
recording again, press A under Resume.  
To stop recording and discard the voice  
record at any time, press A under Cancel.  
4 To stop the voice record while it is playing, press  
A under Back.  
4 When you are finished recording, press A  
under Stop.  
Tip: To fast forward, scroll right. To rewind, scroll  
left. To pause or resume, press any number  
key.  
87  
           
Voice Records  
5 Press A under Yes to confirm.  
Labeling Voice Records  
When you create a voice record, it is labeled with  
the time and date it was recorded. You can then  
rename it with a custom label.  
Locking Voice Records  
When you lock a message, it cannot be deleted  
until you unlock it.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the voice record you want to label.  
3 Press m. Select Label.  
4 Enter the label you want to assign. See  
“Entering Text” on page 55.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the message you want to lock or  
unlock.  
3 Press m.  
4 Scroll to Lock to lock the message. -or-  
5 Press A under Ok.  
Scroll to Unlock to unlock the message.  
Deleting Voice Records  
When a voice record is locked, this icon l  
To delete a voice record:  
appears next to it.  
1 From the main menu, select VoiceRecord.  
2 Scroll to the unlocked voice record you want to  
delete.  
Managing Memory  
To view the amount of memory available for voice  
records:  
3 Press m.  
4 Select Delete.  
1 From the main menu, select VoiceRecord.  
5 Press A under Yes to confirm.  
2 With [New VoiceRec] highlighted, press m.  
Select Memory. -or-  
To delete all voice records:  
With any voice record highlighted, press m.  
Select Memory.  
1 From the main menu, select VoiceRecord.  
2 Scroll to any voice record.  
3 Press m.  
4 Select Delete All.  
88  
               
Managing Memory  
To free more memory by deleting all unlocked  
voice records:  
1 From the voice records memory screen, press  
A under Delete.  
2 Press A under Yes to confirm.  
Note: Voice records are stored in your phone  
using the same memory space used to  
store messages, Java application data,  
and ring tones. Deleting some of these  
other items frees memory for voice  
records.  
89  
 
volume of the phone’s ring when you get a call  
on that line.  
Customizing Your Phone  
Setting the Volume  
See “Volume Features” on page 92.  
Setting Your Phone to Not  
Ring  
To set your phone to make no sound when you  
receive phone calls, Private calls, group calls,  
message notifications, and call alerts, see “Setting  
Your Phone to Vibrate” on page 51.  
To set the volume of the sound coming from the  
phone’s earpiece or speaker:  
1 From the main menu, select Settings > Volume.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
Scroll to Speaker to set the speaker volume.  
To set your phone to vibrate instead of making a  
sound when you receive Private calls and group  
calls, even if you want your phone to ring for other  
features:  
3 Press A under Change.  
4 To select the volume:  
Scroll left or right. -or-  
Press the volume controls.  
5 Press A under Ok.  
1 From the main menu, select Settings > 2-Way  
Radio > Alert Type.  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
VibeAll or SilentAll is set to Off. Repeat  
step 1.  
To set the volume of the phone’s ring:  
Press the volume controls.  
For another way to set the volume of the phone’s  
ring, or the volume of many other sounds your  
phone makes:  
2 Press A under Change.  
3 Scroll to Vibrate.  
1 From the main menu, select Settings > Volume.  
4 Press A under Select.  
2 Scroll to the option you want and make the  
change. Choose Line 1 or Line 2 to set the  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
90  
               
Seeing the Display Better  
If your phone does not include a vibrate feature,  
you can still set your phone to make no sound.  
Scroll to Silent in step 3.  
Clock — controls whether the time and date  
appears on the idle screen, sets the format of  
the time and date, and sets the year.  
Contrast — sets the contrast on the display.  
Seeing the Display Better  
To set the contrast of the display:  
See “Seeing the Display Better”.  
Language — sets the language that your phone  
displays.  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
2 Press A under Change.  
3 Scroll left or right to set the contrast.  
4 Press A under Ok.  
Phone Calls Features  
The Phone Calls menu controls how your phone  
handles phone calls:  
Set Line — sets phone line 1 or phone line 2 as  
the active line for outgoing calls.  
Using Settings  
Settings contains many submenus that let you  
customize your phone.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any number key on the  
keypad.  
Auto Redial — sets your phone to automatically  
Display/Info Features  
The Display/Info menu controls how the keypad  
and display appear:  
redial calls you make when the system is busy.  
Call Waiting — See “Call Waiting” on page 42.  
Auto Ans — sets your phone to automatically  
answer an incoming call after a specified  
number of rings. When this feature is on, the  
phone answers by connecting you to the caller;  
it does not send the call to voice mail, unless  
you are out of coverage or on the line.  
Palette — changes the color scheme of the  
display.  
Backlight — controls how long the backlight  
stays on after you make or receive a call.  
Minute Beep — causes a beep to sound every  
minute of an active call.  
91  
                         
Customizing Your Phone  
Call Duration — causes the duration of a call to  
appear on the phone’s display when the call  
ends.  
Alert Type — controls how your phone notifies  
you when you receive Private calls and group  
calls. See “Setting Your Phone to Not Ring” on  
page 90.  
TTY — lets you use your phone with a TTY  
device. See “Making TTY Calls” on page 48.  
Notifications — See “Message Notifications” on  
page 58.  
Personalize Features  
The Personalize menu makes main menu items  
easier to access.  
2-Way Radio Features  
The 2-Way Radio menu controls how your phone  
handles Private calls and group calls:  
Menu Options Reorder Menu lets you  
change the order of the items on the main menu  
by grabbing and moving them; Add/Remove  
Apps lets you create a shortcut to a Java  
application on the main menu.  
Scan — controls whether your phone receives  
Group calls from all the Talkgroups in a Hub.  
See “Setting Talkgroup Scan” on page 69.  
Left Sftkey — sets the main menu item you  
access when you press the left option key from  
the idle screen.  
Right Sftkey — sets the main menu item you  
access when you press the right option key from  
the idle screen.  
Note: This feature may not be offered by your  
service provider.  
Tkgrp Silent — controls whether you hear  
group calls to your Talkgroup or Hub. See  
“Turning off Group Calls” on page 69.  
Power Up — sets the main menu item you see  
when you power on your phone.  
Tkgrp Area — lets you define your Talkgroup or  
Hub area.  
Volume Features  
The Volume menu sets the volume of sounds your  
phone makes:  
One Touch PTT — See “Setting One Touch  
PTT” on page 44.  
Line 1 — sets ring volume for phone line 1.  
Line 2 — sets ring volume for phone line 2.  
92  
         
Using Settings  
Keypad Lock — locks the phone’s keypad,  
either immediately or automatically after a set  
period of inactivity. See “Locking the Keypad” on  
page 15 for more information on locking and  
unlocking the keypad.  
Messages — sets the volume of message  
notifications.  
Earpiece — sets the volume of sound coming  
out of the earpiece.  
Speaker — sets the volume of sound coming  
out of the speaker.  
SIM PIN — enables and disables your phone’s  
SIM PIN security feature. See “Turning the PIN  
Requirement On and Off” on page 13.  
GPS PIN — enables and disables your phone’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 84.  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Java Earpiece — sets the volume of sound  
associated with Java applications coming out of  
the earpiece.  
Change Passwords — changes your phone  
unlock code, security code, SIM PIN, and GPS  
PIN.  
Java Speaker — sets the volume of sound  
associated with Java applications coming out of  
the speaker.  
Data — sets the volume of sounds that notify  
you that you are receiving a circuit data call.  
Advanced Features  
The Advanced menu contains advanced and rarely  
used Settings features.  
Security Features  
The Security menu lets you turn security features  
on and off and change passwords:  
Alert Timeout — controls the amount of time a  
tone continues to sound when you receive a  
message notification or call alert.  
Phone Lock — turns on a feature that locks  
your phone, either immediately or automatically  
after a set period of inactivity. An unlock code is  
required to enable this feature, to unlock the  
phone, and to set a new unlock code. Contact  
your service provider for your default unlock  
code.  
Headset/Spker — sets headset option. See  
“Using a Headset” on page 102.  
93  
           
Customizing Your Phone  
Connectivity Network ID sets the phone’s  
network IDs and their roaming options under the  
direction of your service provider; Master Reset  
lets your service provider reset your service in  
the event of a security or provisioning problem.  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of your service provider.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Phone Only — prevents your phone from  
making or receiving Private calls or group calls.  
Note: This feature may not be offered by your  
service provider.  
Baud Rate — sets the baud rate at which your  
phone communicates with a laptop computer,  
PC, or similar device.  
94  
       
Viewing Profiles  
To view the profiles stored in your phone:  
Profiles  
A profile is a group of settings saved together so  
that you can apply them to your phone easily.  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to view.  
A profile contains these settings:  
Tip: The profile that is currently in effect on your  
Ring Tones — sets all options described in  
“Ring Tones” on page 51, except assigning ring  
tones to Contacts.  
phone has a checkmark next to it.  
3 Press m.  
4 Select View.  
5 Scroll to view settings.  
Display/Info — sets Color Palette and  
Backlight options. See “Display/Info Features”  
on page 91.  
Phone Calls — sets Set Line and Auto Ans  
options. See “Phone Calls Features” on page  
91.  
Switching Profiles  
To apply a profile to your phone:  
Volume — sets all options described in “Volume  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to apply.  
3 Press A under Select.  
Features” on page 92.  
Call Filter — controls which calls, call alerts,  
and message notifications your phone responds  
to. See “Setting Call Filtering” on page 98.  
The profile you selected is now in effect.  
Advanced — sets headset option. See “Using a  
Headset” on page 102.  
Your phone arrives with pre-set profiles. You can  
also create your own profiles.  
95  
           
Profiles  
Creates a temporary profile that contains these  
changes  
Surveillance Profile  
During Surveillance profile the following features  
will be disabled:  
Note: This feature may not be offered by your  
service provider.  
screen backlight  
keypad backlight  
speaker audio  
ringtones  
To set your phone to create a temporary profile  
that contains changes you make to settings:  
1 From the main menu, select Profiles.  
2 Press m.  
3 Select Setup > Temp Profile.  
4 Press A under Change.  
5 Set this option to On.  
all vibration  
This setting is designed for public safety use with  
an earbud or headset only.  
To set your phone to update the profile in effect to  
reflect any changes you make to settings:  
Note: Earbuds and headsets are sold  
separately. See “Accessories” on page  
16.  
Set Temp Profile to Off in step 5.  
Note: You cannot change any of the settings in  
How Changing Settings  
Affects Profiles  
Many of the settings contained in profiles can be  
set without switching or editing profiles — for  
example, by selecting Settings or Ring Tones to  
set options, or by setting the volume of the phone’s  
ring using the volume controls.  
the Surveillance profile.  
If your service provider does not offer the Temp  
Profile option, your phone always updates the  
profile in effect to reflect the changes you make to  
settings.  
When you do this, your phone either:  
Updates the profile in effect to reflect these  
changes, without notifying you -or-  
96  
       
Temporary Profiles  
2 Scroll to the temporary profile.  
3 Press m.  
4 Select Store As New.  
Temporary Profiles  
If your phone is set to create temporary profiles, a  
temporary profile is created when you make  
changes to settings without switching or editing  
profiles.  
5 Enter the name you want to give the profile. See  
“Entering Text” on page 55.  
When you are finished, press A under OK.  
A temporary profile is based on the profile in effect  
when you made the changes, but reflects the  
changed settings. Making more changes further  
updates the temporary profile, for as long as it is in  
effect.  
To overwrite the profile the temporary profile is  
based on:  
1 From the main menu, select Profiles.  
2 Scroll to the temporary profile.  
3 Press m.  
A temporary profile stays in effect until you switch  
profiles, power off your phone, or delete it (or the  
profile it is based on) from the list of profiles.  
4 Select Store Changes.  
If you do not store a temporary profile, it is deleted  
when you switch profiles or power off your phone.  
The temporary profile is stored with the name of  
the profile it is based on. The profile it is based on,  
as it existed before you made changes to settings,  
is gone.  
A temporary profile is automatically given the same  
name as the profile it is based on, but with an  
asterisk (*) in front of it.  
Creating Profiles  
1 From the main menu, select Profiles.  
When you view a temporary profile’s settings, the  
options that differ from the profile it is based on  
have an asterisk in front of them.  
2 Select [New Profile]. -or-  
Scroll to any profile. Press m. Select New.  
Storing a Temporary Profile  
To store a temporary profile as a new profile:  
3 Enter the name you want to give the profile. See  
“Entering Text” on page 55.  
1 From the main menu, select Profiles.  
97  
       
Profiles  
Tip: You can begin entering text from the  
Deleting Profiles  
To delete a profile:  
keypad instead of pressing A under  
Change.  
When you are finished, press A under OK.  
1 From the main menu, select Profiles.  
2 Select the profile you want to delete.  
4 If you want to base this profile on an existing  
profile: With Copy From highlighted, press A  
under Change. Select the profile you want to  
base this profile on. If you do not choose a  
profile to copy from, the new profile is based on  
a default profile.  
5 Press A under Create.  
6 Scroll through the list of options and set their  
values.  
Note: A temporary profile is automatically  
deleted when the profile it is based on is  
deleted.  
3 Press m.  
4 Select Delete.  
5 Press A under Yes to confirm.  
To delete all profiles:  
7 Press A under Done.  
1 From the main menu, select Profiles.  
2 Press m.  
3 Select Delete All.  
Editing Profiles  
1 From the main menu, select Profiles.  
2 Scroll to the profile you want to edit.  
3 Press m.  
4 Select Edit.  
5 Scroll through the list of options and set their  
values.  
4 Press A under Yes to confirm.  
Setting Call Filtering  
The call filtering setting in each profile lets you  
control which calls, call alerts, and message  
notifications your phone notifies you of, and which  
it ignores.  
Note: You cannot edit the Surveillance profile.  
98  
           
Setting Call Filtering  
To set call filtering:  
5 To set filtering options for call alerts, scroll to  
Alerts and press A under Change.  
1 While setting options for a profile, select Call  
Filter.  
2 To set filtering options for phone calls, scroll to  
Phone and press A under Change.  
Off sets your phone to notify you of all call  
alerts.  
On sets your phone to ignore all call alerts.  
6 To set filtering options for message notifications,  
scroll to Notifications and press A under  
Change.  
Off sets your phone to notify you of all phone  
calls.  
All sets your phone to ignore all phone calls.  
Off sets your phone to notify you of all  
messages.  
All Contacts sets your phone to notify you  
only of phone calls from numbers stored in  
Contacts.  
Some Cntcs sets your phone to notify you  
only of phone calls from numbers you select  
from Contacts.  
Voice Messages sets your phone not to  
sound a tone or vibrate when you receive  
voice messages.  
Text Messages sets your phone not to sound  
a tone or vibrate when you receive text  
messages.  
All sets your phone not to sound a tone or  
vibrate when you receive any message.  
3 If you set the Phone option to Some Cntcs,  
select up to 5 Contacts entries that contain  
phone numbers you want to be notified of calls  
from.  
Note: When you receive a type of message you  
have set not to sound a tone or vibrate,  
the message notification screen appears  
as usual.  
When you are finished, press A under Done.  
4 To set filtering options for Private calls and  
group calls, scroll to Prvt/Grp and press A  
under Change.  
7 Press A under Done.  
Off sets your phone to notify you of all Private  
calls and group calls.  
On sets your phone to ignore all Private calls  
and group calls.  
99  
6 Press A under Ok.  
Shortcuts  
7 If you want to record a voice name for the  
shortcut: With Voice highlighted, press A under  
Record. As directed by the screen prompts, say  
and repeat the name you want to assign to the  
number. Speak clearly into the microphone.  
Shortcuts lets you access most menu options by  
pressing a number on your keypad (1 through 9) or  
saying the voice name of the shortcut. You create  
the shortcut and then use it to take you to that  
screen any time.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
Creating a Shortcut  
8 Press A under Done.  
Note: When you receive your phone, all number  
keys may already be assigned to  
shortcuts. If this is the case, you can  
create new shortcuts by deleting or  
replacing existing shortcuts.  
9 If the number key you chose is already assigned  
to a shortcut, a prompt appears asking if you  
want to replace the existing shortcut.  
Press A under Yes to replace the existing  
shortcut. -or-  
1 Go to the menu item you want to create a  
shortcut for.  
Press A under No if you want to keep the  
existing shortcut and assign another number key  
to the shortcut.  
For example, if you want to create a shortcut to  
the screen for creating a new Contacts entry:  
From the main menu, select Contacts, then  
highlight [New Contact].  
Using a Shortcut  
If you know the shortcut number:  
2 Press and hold m until a confirmation screen  
appears.  
3 Press A under Yes.  
4 With key highlighted, press A under Change.  
5 Press the number key you want to assign to the  
shortcut.  
1 From the idle screen, press m.  
2 On your keypad, press the number assigned to  
the shortcut.  
100  
           
Editing a Shortcut  
If you do not know the shortcut number:  
8 Repeat step 4 through step 7 for all the items  
you want to move.  
1 From the main menu, select Shortcuts.  
2 Scroll to the shortcut you want to use. -or-  
9 Press A under Done.  
To change the number or voice name assigned to  
a shortcut:  
If you assigned a voice name to the shortcut:  
Select Voice Recog from the main menu. As  
directed by the screen prompt, say the name of  
the shortcut into the microphone. The name of  
the shortcut will be repeated back to you and the  
shortcut with that voice name will be highlighted.  
1 From the main menu, select Shortcuts.  
2 Highlight any shortcut.  
3 Press m. Select Edit.  
4 With Key or Voice highlighted, press A under  
the display option on the left to change  
assignments.  
Note: This is an optional feature. Contact your  
service provider about its availability for  
purchase.  
Deleting Shortcuts  
3 Press A under Go to.  
To delete a shortcut:  
Editing a Shortcut  
To change the number assigned to a shortcut:  
1 From the main menu, select Shortcuts.  
2 Scroll to the shortcut you want to delete.  
3 Press m.  
4 Select Delete.  
5 Press A under Yes to confirm.  
1 From the main menu, select Shortcuts.  
2 With any shortcut highlighted, press m.  
3 Select Reorder.  
4 Scroll to the shortcut you want to move.  
5 Press A under Grab.  
6 Scroll to the place where you want the shortcut  
to appear.  
To delete all shortcuts:  
1 From the main menu, select Shortcuts.  
2 With any shortcut highlighted, press m.  
3 Select Delete All.  
7 Press A under Insert.  
4 Press A under Yes to confirm.  
101  
       
Using a Remote PTT Button  
If you are using a headset or other accessory with  
a remote PTT button, you can use the remote PTT  
button for phone calls and Private calls.  
Using a Headset  
If you use a headset or similar device with your  
phone, you can set your phone to send incoming  
sound to the headset only, or to the headset and  
the speaker at the same time:  
For phone calls, use the remote PTT button to  
answer calls, switch between calls, and end calls.  
Hold the remote PTT button for less than 2  
seconds to answer calls and switch between calls.  
Hold the remote PTT button for more than 2  
seconds to end calls.  
1 From the main menu, select Settings >  
Advanced > Headset/Spkr.  
2 Press A under Change.  
3 Scroll to HdsetOnly to send incoming sound to  
the headset only. -or-  
For Private calls, use the remote PTT button as  
you would the PTT button on your phone.  
Select Hdset&Spkr to send incoming sound to  
the headset and ring tones to the speaker.  
4 Press A under Select.  
Note: When using a headset, the PTT button on  
your phone works the same way as when  
you are not using a headset. Sounds  
associated with Private calls and group  
calls are heard through the headset.  
Attaching a Headset  
1 Lift the audio jack cover.  
2 Insert the headset connector firmly into the  
audio jack. You may have to rotate the headset  
connector until it fits securely into the audio jack.  
102  
           
Status Messages Message Description  
Understanding Status  
Messages  
You may receive status messages under certain  
conditions. Before contacting Customer Care, note  
the message, numeric code, and the conditions  
under which it appeared. The following table lists  
and describes the status messages.  
The system is experiencing heavy  
traffic. Please try again later.  
System Busy  
An error occurred. Please try again.  
Please Try Again  
A fault was detected with your  
phone. If this error recurs, note the  
error code and contact Customer  
Care.  
Self Check Error +  
Number Code  
An operational fault was detected  
with your phone. Note the numeric  
code, turn your phone off, and  
contact Customer Care.  
Self Check Fail +  
Number Code  
Status Messages Message Description  
The number that you entered is not  
valid.  
Number Not in  
Service  
The incorrect PIN was entered 3  
consecutive times. You will be  
unable to place or receive calls on  
your phone. Contact Customer  
Care to have them obtain the PIN  
Unblocking Key (PUK) code.  
PIN Blocked  
Call Your Provider  
The phone that you called is either  
busy, out of coverage, or turned off.  
Please try again later.  
User Not Available  
The person that you called has not  
purchased this service.  
User Not  
Authorized  
Your SIM card is not being  
Insert SIM  
This service is temporarily not  
available. Please try again later.  
Please Try Later  
detected. Please check to ensure  
that you have inserted the SIM card  
correctly into your phone.  
This service was restricted by your  
service provider, or this service was  
not purchased.  
Service Restricted  
Please check your SIM card to  
make sure it has been inserted  
properly.  
Check SIM Card  
Wrong PIN  
You are either out of coverage or  
having problems with provisioning.  
Service Not  
Available  
You have entered an incorrect PIN  
number.  
103  
   
Understanding Status Messages  
Status Messages Message Description  
Please enter your 4 to 8-digit SIM  
PIN code.  
Enter SIM PIN  
Auto Phone Lock is activated.  
Enter you unlock code.  
Enter Unlock Code  
Warns of low memory for Net  
Alerts.  
New Browser  
Message Memory  
Full!  
Searching for GPS satellites.  
Could not find GPS satellites.  
Scanning for  
Satellites  
Unable to Locate  
Sats  
A problem occurred in your phone’s  
GPS circuitry. If this error occurs,  
contact Customer Care.  
Technical Error  
104  
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational  
Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and  
a receiver which enables you to receive  
communication and connection information from  
the network.  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority,  
Resolution 256 (April 11, 2001) “additional  
requirements for SMR, cellular and PCS product  
certification.”  
Portable Radio Product  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
105  
         
Safety and General Information  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Phone Operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5  
cm)  
Two-way radio operation  
Antenna Care  
Use only the supplied or an approved  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the lips.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Body-worn operation  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your  
body when transmitting, always place the radio  
product in a Motorola approved clip, holder,  
holster, case or body harness for this product.  
Use of non-Motorola-approved accessories may  
exceed FCC RF exposure guidelines. If you do  
not use a Motorola approved body-worn  
accessory and are not using the radio product  
in the intended use positions along side the  
head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the  
antenna and the radio product are kept the  
following minimum distances from the body  
when transmitting  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.motorola.com/iden.  
106  
Portable Radio Product Operation and EME Exposure  
ALL MODELS WITH FCC ID AZ489FT5830 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE  
TO RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.06 W/kg and when tested on the body, as  
described in this user guide, is 1.09 W/kg during packet  
data transmission. (Body-worn measurements differ  
among phone models, depending upon available  
accessories and FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It  
is designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by  
the Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC  
and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5830.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit set by the FCC is  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
1
1.6W/kg. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the phone  
transmitting at its highest certified power level in all tested  
frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the  
phone while operating can be well below the maximum  
value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required  
to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information reported to the FCC includes the  
FCC-accepted Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this  
product.  
107  
Safety and General Information  
Electro Magnetic  
Interference/Compatibility  
Medical Devices  
Pacemakers  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum  
separation of 6 inches (15 cm) be maintained  
between a handheld wireless radio product and a  
pacemaker. These recommendations are  
consistent with those of the U.S. Food and Drug  
Administration.  
Facilities  
Persons with pacemakers should:  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Aircraft  
When instructed to do so, turn off your radio  
product when on board an aircraft. Any use of a  
radio product must be in accordance with  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
applicable regulations per airline crew instructions.  
Hearing Aids  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
108  
       
Operational Warnings  
Other Medical Devices  
Potentially Explosive Atmospheres  
If you use any other personal medical device,  
consult the manufacturer of your device to  
determine if it is adequately shielded from RF  
energy. Your physician may be able to assist you  
in obtaining this information.  
Turn off your radio product prior to entering any  
area with a potentially explosive atmosphere,  
unless it is a radio product type especially qualified  
for use in such areas as “Intrinsically Safe” (for  
example, Factory Mutual, CSA, or UL approved).  
Do not remove, install, or charge batteries in such  
areas. Sparks in a potentially explosive  
Operational Warnings  
atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
!
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such  
as grain, dust or metal powders, and  
any other area where you would  
When using the radio product while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
normally be advised to turn off your  
vehicle engine. Areas with potentially  
explosive atmospheres are often but  
not always posted.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
For Vehicles with an Air Bag  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio  
is placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled  
with great force and cause serious injury to  
occupants of the vehicle.  
Blasting Caps and Areas  
To avoid possible interference with blasting  
operations, turn off your radio product when you  
are near electrical blasting caps, in a blasting area,  
or in areas posted: “Turn off two-way radio”. Obey  
all signs and instructions.  
109  
 
Safety and General Information  
3 Shake excess liquid from radio product.  
Operational Cautions  
4 Place the radio product and battery in an area  
that is at room temperature and has good air  
flow.  
!
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside  
a pocket, purse, or other container with metal  
objects. To reduce the risk of injury, batteries  
should not be exposed to fire, disassembled, or  
crushed.  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
If the radio product does not work after following  
the steps listed above, contact your dealer for  
servicing information.  
Clean the external surfaces of the radio product  
with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some  
household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid  
the use of any petroleum-based solvent cleaners.  
Also, avoid applying liquids directly on the radio  
product.  
Cleaning and Drying Considerations  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
If your radio product interior gets wet, then do not  
try to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and  
void the warranty. Instead, do the following:  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
from radio product.  
110  
   
Intrinsically Safe Radio Information  
Operational Cautions for Intrinsically  
Safe Equipment  
Intrinsically Safe Radio  
Information  
The Intrinsically Safe Approval unit refers to a  
product that has been approved as intrinsically  
safe by an approval agency (for example FM, CSA)  
and certifies that a particular product meets the  
Agency's applicable Intrinsic Safety standards for  
specific types of hazardous classified locations. A  
portable radio that has been approved for Intrinsic  
Safety will have an Approval label attached to the  
radio to identify the unit as being Approved for  
specified hazardous atmospheres. This label  
specifies the hazardous Class/Division/Group  
along with the part number of the battery that must  
be used. The Intrinsically Safe Approval Label will  
be located on the portable radio unit.  
Do not operate radio communications  
equipment in hazardous environments  
unless it is a type especially qualified  
(e.g., FM/CSA Approved) for such use.  
An explosion or fire may result.  
!
Do not operate an FM/CSA Approved  
Product in a hazardous atmosphere if it  
has been physically damaged (e.g.,  
cracked housing). An explosion or fire  
may result.  
Do not replace or charge batteries in a  
hazardous atmosphere. Contact sparking  
may occur while installing or removing  
batteries and cause an explosion or fire.  
Intrinsically Safe Approval Label  
111  
   
Safety and General Information  
Warnings for Radios Approved as  
Intrinsically Safe  
• Failure to use an FM/CSA Approved  
Portable Radio Product with the specific  
approved battery or accessories may  
result in a dangerously unsafe condition  
when being used in a hazardous  
environment.  
!
Portable radio products must ship from the  
Motorola manufacturing facility with the hazardous  
atmosphere capability and the intrinsic safety  
approval labeling (FM, CSA, CEPEL, etc). Portable  
radio products will not be upgraded to this  
capability and labeled once they have been  
shipped to the field.  
• Unauthorized or incorrect modification of  
an Intrinsically Safe approved portable  
radio product can negate the FM or CSA  
Approval for that radio unit.  
A modification changes the unit’s hardware from its  
original design configuration. Modifications can  
only be made by the original product manufacturer.  
• Incorrect repair or relabeling of any  
intrinsically safe Agency-approved radio  
could adversely affect the Approval rating  
of the unit.  
Do not replace or change accessories in  
a hazardous atmosphere. Contact  
sparking may occur while installing or  
removing accessories and may cause an  
explosion or fire.  
• Use of a radio that is not intrinsically safe  
in a hazardous atmosphere could result in  
serious injury or death.  
!
Turn the radio communications  
equipment off before removing or  
installing a battery or accessory.  
Do not disassemble the FM/CSA  
Approved Product unit in any way that  
exposes the internal electrical circuits of  
the unit.  
112  
Intrinsically Safe Radio Information  
Do Not Substitute Options or Accessories  
The Motorola communications equipment certified  
as intrinsically safe by the approving agency, (FM,  
UL, CSA, CENELEC) is tested as a complete  
system which consists of the listed agency  
Approved portable, Approved battery, and  
Approved accessories or options, or both. This  
Approved portable and battery combination must  
be strictly observed. There must be no substitution  
of items, even if the substitute has been previously  
Approved with a different Motorola  
Repair  
REPAIRS FOR MOTOROLA PRODUCTS  
!
WITH INTRINSICALLY SAFE APPROVAL  
ARE THE RESPONSIBILITY OF THE  
USER.  
Repairs to a Motorola FM approved radio  
product should only be done at a  
location that has been FM audited under  
the FM 3605 repairs and service  
standard.  
communications equipment unit. Approved  
configurations are listed by the Approving Agency  
(FM, UL, CSA, CENELEC).  
Contact Motorola for assistance  
regarding repairs and service of  
Motorola intrinsically safe equipment.  
The Intrinsically Safe Approval Label affixed to  
radio refers to the intrinsically safe classification of  
that radio product, and the approved batteries that  
can be used with that system.  
A repair constitutes something done internally to  
the unit that would bring it back to its original  
condition.  
The manual PN referenced on the Intrinsically Safe  
Approval Label identifies the approved  
Accessories and or options that can be used with  
that portable radio unit.  
Items not considered as repairs are those in which  
an action is performed on a unit which does not  
require the outer casing of the unit to be opened in  
a manner that exposes the internal electrical  
circuits of the unit.  
Using a non Motorola intrinsically safe battery and  
or accessory with the Motorola approved radio unit  
113  
Safety and General Information  
will void the intrinsically safe approval of that radio  
unit.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet  
immediately and discontinue its use.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings  
on (1) the battery, (2) the battery charger, which  
may include a separate wall-mounted power  
supply or transformer, and (3) the radio product  
using the battery.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
Do not expose any battery charger to water,  
rain, or snow as they are designed for indoor or  
in-vehicle use only.  
An extension cord should not be used with any  
battery charger unless absolutely necessary.  
Use of an improper extension cord could result  
in a risk of fire and electric shock. If an extension  
cord must be used, make sure that:  
Warning: To reduce the risk of injury,  
charge only the rechargeable  
batteries described in “Battery” on  
page 3. Other types of batteries may  
burst, causing personal injury and  
damage.  
!
The pins on the plug of the extension cord are  
the same number, size, and shape as those  
on the plug of the charger.  
The extension cord is properly wired and in  
good electrical condition.  
114  
   
Accessory Safety Information  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it to  
a qualified service technician when service or  
repair is required. Incorrect reassembly may  
result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given on  
the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is made  
by unplugging the power supply from the AC  
receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before attempting  
any maintenance or cleaning.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
115  
MOTOROLA LIMITED  
WARRANTY  
PRODUCTS  
COVERED  
LENGTH OF  
COVERAGE  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these  
Products ("Software") to be free from defects in  
materials and workmanship under normal  
consumer usage for the period(s) outlined below.  
This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new  
Products, Accessories and Software  
Accessories as  
defined above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
Products or  
The balance of the  
Accessories that are original warranty or  
Repaired or Replaced. for ninety (90) days  
from the date returned  
to the consumer,  
whichever is longer.  
Software as defined  
Ninety (90) days from  
purchased by consumers in the United States  
or Canada, which are accompanied by this  
written warranty:  
above. Applies only to the date of purchase.  
physical defects in the  
media that embodies  
the copy of the software  
(e.g. CD-ROM, or  
floppy disk).  
116  
 
What is not covered? (Exclusions)  
Unauthorized Service or Modification. Defects  
or damages resulting from service, testing,  
adjustment, installation, maintenance, alteration,  
including without limitation, software changes, or  
modification in any way by someone other than  
Motorola, or its authorized service centers, are  
excluded from coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with  
(a) serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software  
due to any communication service or signal you  
may subscribe to or use with the Products,  
Accessories or Software is excluded from  
coverage.  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
Use of Non-Motorola Products and  
Accessories. Defects or damage that result from  
the use of Non-Motorola branded or certified  
Products, Accessories, Software or other  
peripheral equipment are excluded from coverage.  
117  
MOTOROLA LIMITED WARRANTY  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the  
Or visit us online at  
http://www.motorola.com/iden/support  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your  
expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of  
your receipt, bill of sale or other comparable proof  
of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if  
applicable; (d) the name and location of the  
installation facility (if applicable) and, most  
importantly; (e) your address and telephone  
number.  
internet), is provided "as is" and without warranty.  
Who is covered? This warranty extends only to  
the first consumer purchaser, and is not  
transferable.  
What will Motorola Do? Motorola, at its option,  
will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or  
Software that does not conform to this warranty.  
We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software  
or applications added to your Product, Accessory  
or Software, including but not limited to personal  
contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software  
and applications please create a back up prior to  
requesting service.  
What Other Limitations Are There? ANY  
IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED  
TO THE DURATION OF THIS LIMITED  
WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED  
UNDER THIS EXPRESS LIMITED WARRANTY IS  
THE EXCLUSIVE REMEDY OF THE  
CONSUMER, AND IS PROVIDED IN LIEU OF  
ALL OTHER WARRANTIES, EXPRESS OF  
IMPLIED. IN NO EVENT SHALL MOTOROLA BE  
LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
118  
PRODUCT, ACCESSORY OR SOFTWARE, OR  
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
software. No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies  
of the Motorola software. Motorola software may  
only be copied into, used in, and redistributed with,  
the Products associated with such Motorola  
119  
Limited Warranty Motorola Communication Products (International)  
Rechargeable Batteries will be replaced during the  
Limited Warranty  
Motorola  
applicable warranty period if:  
a. the battery capacity falls below 80% of rated  
capacity, or  
Communication  
Products (International)  
b. the battery develops leakage.  
MOTOROLA, at its option, will at no charge either  
repair the Product (with new or reconditioned  
parts), replace it (with a new or reconditioned  
Product), or refund the purchase price of the  
Product during the warranty period provided it is  
returned in accordance with the terms of this  
warranty. Replaced parts or boards are warranted  
for the balance of the original applicable warranty  
period. All replaced parts of Product shall become  
the property of MOTOROLA.  
Note: This Warranty applies in Singapore and  
the Philippines.  
I. What This Warranty Covers  
and For How Long:  
MOTOROLA warrants the MOTOROLA  
manufactured iDEN Communication Products  
listed below (“Product”) against defects in material  
and workmanship under normal use and service  
for a period of time from the date of purchase as  
scheduled below:  
This express limited warranty is extended by  
MOTOROLA to the original end user purchaser  
only and is not assignable or transferable to any  
other party. This is the complete warranty for the  
Product manufactured by MOTOROLA.  
MOTOROLA assumes no obligations or liability for  
additions or modifications to this warranty unless  
made in writing and signed by an officer of  
MOTOROLA. Unless made in a separate  
agreement between MOTOROLA and the original  
end user purchaser, MOTOROLA does not warrant  
the installation, maintenance or service of the  
Product.  
iDEN Subscriber Digital Mobile and One (1) Year  
Portable Units  
Product Accessories  
(manufactured by or under license  
from MOTOROLA)  
One (1) Year  
Batteries  
One (1) Year  
120  
   
MOTOROLA cannot be responsible in any way for  
any ancillary equipment not furnished by  
MOTOROLA which is attached to or used in  
connection with the Product, or for operation of the  
Product with any ancillary equipment, and all such  
equipment if expressly excluded from this  
warranty. Because each system which may use  
the Product is unique, MOTOROLA disclaims  
liability for range, coverage, or operation of the  
system as a whole, or any portion of the system not  
produced by MOTOROLA, under this warranty.  
TIME, INCONVENIENCE, COMMERCIAL LOSS,  
LOST PROFITS OR SAVINGS OR OTHER  
INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES ARISING OUT OF THE USE OR  
INABILITY TO USE SUCH PRODUCT, TO THE  
FULL EXTENT SUCH MAY BE DISCLAIMED BY  
LAW.  
III. How to Get Warranty  
Service:  
You must provide proof of purchase (bearing the  
date of purchase and Product item serial number)  
in order to receive warranty service and, also,  
deliver or send the Product item, transportation  
and insurance prepaid, to an authorized warranty  
service location. Warranty service will be provided  
by MOTOROLA through one of its authorized  
warranty service locations. If you first contact the  
company which sold you the Product (e.g., dealer  
or communication service provider), it can facilitate  
your obtaining warranty service.  
II. General Provisions:  
This warranty sets forth the full extent of  
MOTOROLA’S responsibilities regarding the  
Product, Repair, replacement or refund of the  
purchase price, at MOTOROLA’S options, is the  
exclusive remedy. THIS WARRANTY IS GIVEN  
IN LIEU OF ALL OTHER EXPRESS  
WARRANTIES. IMPLIED WARRANTIES,  
INLCUDING WITHOUT LIMITATION, IMPLIED  
WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE  
LIMITED TO THE DURATION OF THIS LIMITED  
WARRANTY TO THE FULL EXTENT SUCH MAY  
BE DISCLAIMED BY LAW. IN NO EVENT SHALL  
MOTOROLA BE LIABLE FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT, FOR ANY LOSS OF USE, LOSS OF  
IV. What This Warranty Does  
Not Cover:  
a. Defects or damage resulting from use of the  
Product in other than its normal and customary  
manner.  
121  
Limited Warranty Motorola Communication Products (International)  
b. Defects or damage from misuse, accident,  
water, or neglect.  
MOTOROLA’S published specifications or the  
local type acceptance labeling in effect for the  
Product at the time the Product was initially  
distributed from MOTOROLA.  
c. Defects or damage from improper testing,  
operation, maintenance, installation, alteration,  
modification, or adjustment.  
d. Breakage or damage to antennas unless  
caused directly by defects in material  
workmanship.  
j. Scratches or other cosmetic damage to  
Product surfaces that does not effect the  
operation of the Product.  
k. Normal and customary wear and tear.  
e. A Product subjected to unauthorized Product  
modifications, disassemblies or repairs  
(including, without limitation, the audition to the  
Product of non-MOTOROLA supplied  
equipment).  
l. Exclusion for defects or damage arising from  
use of the products in connection with  
non-MOTOROLA equipment.  
VI. Patent and Software  
Provisions:  
f. Product which has had the serial number  
removed or made illegible.  
MOTOROLA will defend, at its own expense, any  
suit brought against the end user purchaser to the  
extent that it is based on a claim that the Product or  
parts infringe a patent, and Motorola will pay those  
costs and damages finally awarded against the  
end user purchaser in any such suit which are  
attributable to any such claim, but such defense  
and payments are conditioned on the following:  
g. Rechargeable batteries if:  
1.Any of the seals on the battery enclosure of  
cells are broken or show evidence of  
tampering.  
2.The damage or defect is caused by  
charging or using the battery in equipment  
or service other than the Product for which it  
is specified.  
a. That MOTOROLA will be notified promptly in  
writing by such purchaser of any notice of such  
claim;  
h. Freight costs to the repair depot.  
i. A Product which, due to illegal or unauthorized  
alteration of the software/firmware in the  
b. That MOTOROLA will have sole control of the  
defense of such suit and all negotiations for its  
Product, does not function in accordance with  
122  
settlement or compromise; and  
Laws in the United States and other countries  
preserve for MOTOROLA certain exclusive rights  
for copyrighted MOTOROLA software, such as the  
exclusive rights to reproduce in copies and  
distribute copies of such MOTOROLA software.  
MOTOROLA software may be used in only the  
Product in which the software was originally  
embodied and such software in such Product may  
not be replaced, copied, distributed, modified in  
any way, or used to produce any derivative thereof.  
No other use including, without limitation,  
c. Should the Product or parts become, or in  
MOTOROLA’S opinion be likely to become, the  
subject of a claim of infringement of a patent,  
that such purchaser will permit MOTOROLA, at  
its option and expense, either to procure for  
such purchaser the right to continue using the  
Product or parts or to replace or modify the  
same so that it becomes non-infringing or to  
grant such purchaser a credit for the Product or  
parts as depreciated and accept its return. The  
depreciation will be an equal amount per year  
over the lifetime of the Product or parts as  
established by MOTOROLA.  
alteration, modification, reproduction, distribution,  
or reverse engineering of such MOTOROLA  
software or exercise or rights in such MOTOROLA  
software is permitted. No license is granted by  
implication, estoppel or otherwise under  
MOTOROLA will have no liability with respect to  
any claim of patent infringement which is based  
upon the combination of the Product or parts  
furnished hereunder with software, apparatus or  
devices not furnished by MOTOROLA, nor will  
MOTOROLA have any liability for the use of  
ancillary equipment or software not furnished by  
MOTOROLA which is attached to or sued in  
connection with the Product or any parts thereof. In  
no event shall MOTOROLA be liable for any  
incidental, special or consequential damages  
arising from any claim of patent infringement or  
alleged infringement.  
MOTOROLA patent rights or copyrights.  
123  
Software Copyright Notice  
Patent and Trademark  
Information  
The Motorola products described in this manual  
may include copyrighted Motorola and third party  
software stored in semiconductor memories or  
other media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights  
to distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are  
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &  
Tm. Off. © 2004 Motorola, Inc. All rights reserved.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
T9 is a trademark owned by Tegic  
Communications.  
Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise,  
any license under the copyrights, patents, or patent  
applications of Motorola or any third party software  
provider, except for the normal, non-exclusive,  
royalty-free license to use that arises by operation  
of law in the sale of a product.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437,  
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
Java and all other Java-based marks are  
trademarks or registered trademarks of Sun  
Microsystems, Inc. in the U.S. and other countries.  
All other product names or services mentioned in  
this manual are the property of their respective  
trademark owners.  
124  
   
from Contacts 19  
from memo 50  
from Recent calls 18  
group, see Group calls  
icons 18  
international 44  
making 17  
on hold 43  
phone calls 17  
Private calls 17, 20, 92  
receiving 17  
redialing 19, 91  
remote PTT 102  
Speed Dial 20  
TTY, see TTY calls  
Turbo Dial 20  
C
Index  
Call alerts 28  
Numerics  
deleting 29  
queue 28  
receiving 28  
responding 28, 29  
sending 28  
sorting 29  
status messages 71  
viewing 28  
2-way radio 92  
see also Private calls, group  
calls, and call alerts  
A
Accessories 16  
safety 114  
Alpha mode 55  
Antenna 6  
attaching 6  
removing 6  
Call filtering 98  
Call forwarding  
all calls 39  
missed calls 40  
off 40  
B
Backlight 91  
Battery 3  
care 5  
charging 4, 5  
door 2  
inserting 3  
safety 110  
Baud rate 94  
Call Hold 43  
Call Timers 46  
Call Waiting 42  
off 42  
voice name 20  
Circuit data 47  
Clock 91  
Contacts 19  
Calls  
capacity 37  
creating entries 34  
deleting 36  
answering automatically 91  
answering with any key 91  
emergency 21  
ending 17  
editing entries 36  
125  
 
Index  
icons 32  
Group calls 45, 67, 92  
E
iDEN Phonebook Manager  
38  
see also Emergency Group  
calls  
making 46, 68  
off 46, 69  
Email 32, 35, 47  
Emergency calls 21  
Emergency Group calls 69  
ending 70  
international numbers 37  
searching 33  
showing all entries 34  
showing only Private IDs 34  
SIM card 32  
storing fast 36  
storing from idle screen 36  
storing from Memo 36, 50  
storing from recent calls 30,  
36  
type 30, 32  
viewing 33  
receiving 46, 68  
making 69  
H
receiving 70  
End key 1  
Handset, see phone  
Headset 102  
Hubs 67  
F
Faxes  
joining 67  
setting up 67  
viewing 68  
receiving 47  
sending 47  
G
I
GPS Enabled 78  
almanac data 83  
best results 81  
emergency calls 21, 79  
map software 84  
privacy options 83  
security 84  
viewing location 80  
GPS PIN 93  
GPS, see GPS Enabled  
Icons  
with non-i325 phones 38  
calls 18  
D
Contacts 32  
main menu 10  
MOSMS messages 65  
Recent calls 30  
status 11  
Direct Launch 26  
Display  
backlight 91  
colors 91  
contrast 91  
options 9  
text entry 55  
iDEN Phonebook Manager 38  
Idle screen 9  
screen 9  
126  
storing to Contacts 36  
International numbers 44  
calling 44  
storing 37  
Isolated Operation 70  
Memory  
Java applications 74  
MOSMS messages 66  
ring tones 53  
voice records 88, 89  
Menu key 1, 10  
memory 66  
message center 62  
outbox 64  
quick notes 64  
receiving 61  
sending 62  
J
Menus 9, 10  
sent messages 65  
setting up 61  
Java applications  
deleting 73  
memory 74  
context-sensitive 1, 10  
main menu 10  
Message center 59, 60  
see also messages  
MOSMS messages 62  
voice mail 60  
Message notifications 58  
setting options 58  
Messages 58  
MOTOtalk  
channels 23  
codes 23  
K
Keypad 1  
emergency 26  
private MOTOtalk calls 25  
setup options 26  
talk range 23  
using 22  
locking 15, 93  
L
Language 91  
Lists, see menus  
see also voice mail, MOSMS  
messages, and SMS  
messages  
Mute 21  
M
N
Memo 50  
Navigation key 1  
Numeric mode 57  
calling from 50  
creating 50  
editing 50  
storing to Contacts 36, 50  
viewing 50  
receiving 58  
MOSMS messages 61  
creating 62  
O
deleting 65, 66  
drafts 64  
Over-the-air programming 7  
icons 65  
127  
Index  
surveillance 96  
switching 95  
temporary 97  
setting in Contacts 34, 53  
silent 51, 52  
vibrate 51, 52  
P
Packet data 47  
Passwords 93  
Patent information 124  
Pauses  
viewing 95  
viewing assigned 53  
Programming, over-the-air 7  
PTT  
One Touch 20  
One Touch, setting 44  
PUK code 13  
Ringer 90  
see also Ring tones  
off 90  
dialing 44  
storing 37  
Phone 1, 9  
active line 91  
care 6  
S
Safety 105  
accessory 114  
battery 110  
driving 130  
electromagnetic interference  
108  
intrinsically safe 111  
medical devices 108  
radio frequency 105  
R
locking 93  
modem 47  
off 6  
on 6  
only 94  
Radio frequency 105  
Recent calls 18, 30  
deleting 31  
display time 94  
icons 30  
storing to Contacts 30, 36  
viewing 30  
setting up 2  
Private Calls 17  
Private calls 17  
Profiles 95  
call filtering 98  
changing settings 96  
creating 97  
deleting 98  
editing 98  
Security 93  
Send key 1  
Service, activating 6  
Settings 91  
resetting 94  
Shortcuts  
Redialing 19, 91  
Ring tones 32, 51  
deleting 54  
downloading 53  
memory 53  
off 51  
creating 100  
setting 51  
128  
deleting 101  
editing 101  
using 100  
setting up 60  
Voice name 20, 33  
Voice records 87  
creating 87  
T
T9 Text Input, see text entry  
Talkgroup Scan 69  
Talkgroups 45, 67, 92  
Text display area 9, 18  
Text entry 55  
SIM card 3, 12, 14  
Contacts 32  
deleting 88  
labelling 88  
locking 88  
memory 88, 89  
playing 87  
inserting 14  
removing 15  
with non-i325 phones 38  
SIM PIN 12, 93  
changing 12  
default 12  
entering 12  
requirement 13  
unblocking 13  
SMS messages 58, 61  
Alpha mode 55  
database 55, 56  
icons 55  
Volume, setting 90, 92  
mode 55  
Numeric mode 57  
Symbols mode 57  
Word mode 55  
Trademark information 124  
TTY calls 48  
W
Waits  
dialing 44  
storing 37  
Warranty 120  
Word mode 55  
also see MOSMS messages  
61  
baud rate 49  
making 48  
mode 48  
on 48  
Speakerphone 20  
Speed Dial 20, 33, 35  
State Tone 27  
Status messages 103  
in call alerts 71  
Turbo Dial 20  
V
Voice mail 58, 60  
receiving 60  
sending calls to 17  
Surveillance profile 96  
Symbols mode 57  
129  
Position your wireless phone within easy reach.  
Be able to access your wireless phone without  
removing your eyes from the road. If you receive  
an incoming call at an inconvenient time, if  
possible, let your voice mail answer it for you.  
Driving Safety Tips  
“Safety is your most important call!”  
Your Motorola wireless telephone gives you the  
powerful ability to communicate by voice — almost  
anywhere, anytime, wherever wireless phone  
service is available and safe conditions allow. But  
an important responsibility accompanies that  
benefits of wireless phones, one that every user  
must uphold.  
Let the person you are speaking with know you  
are driving; if necessary, suspend the call in  
heavy traffic or hazardous weather conditions.  
Rain, sleet, snow, ice, and even heavy traffic can  
be hazardous.  
If you receive an incoming call at an  
When driving a car, driving is your first  
responsibility. If you find it necessary to use your  
wireless phone while behind the wheel of a car,  
practice good common sense and remember the  
following tips:  
inconvenient time do not take notes or look up  
phone numbers while driving. Jotting down a “to  
do” list or going through your address book  
takes attention away from your primary  
responsibility — driving safely.  
Get to know your Motorola wireless phone and  
its features such as speed dial and redial. If  
available, these features help you to place your  
call without taking your attention off the road.  
Dial sensibly and assess the traffic; if possible,  
place calls when you are not moving or before  
pulling into traffic. Try to plan calls when your car  
will be stationary. If you need to make a call  
while moving, dial only a few numbers, check  
the road and your mirrors, then continue.  
When available, use a hands-free device. If  
possible, add an additional layer of convenience  
to your wireless phone with one of the many  
Motorola Original hands-free accessories  
available today.  
Do not engage in stressful or emotional  
conversations that may be distracting. Make  
people you are talking with aware you are  
driving and suspend conversations which have  
the potential to divert your attention away from  
the road.  
130  
   
Your phone can perform many other functions  
besides allowing you to make and receive calls.  
Do not let these features distract you from  
driving. Use them only when it is safe to do so.  
Use your wireless phone to call for help. Dial  
9-1-1 or other local emergency number in the  
case of fire, traffic accident or medical  
emergencies.  
Use your wireless phone to help others in  
emergencies. If you see an auto accident, crime  
in progress or other serious emergency where  
lives are in danger, call 9-1-1 or other local  
emergency number, as you would want others to  
do for you.  
Call roadside assistance or a special  
non-emergency wireless assistance number  
when necessary. If you see a broken-down  
vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no  
one appears injured, or a vehicle you know to be  
stolen, call roadside assistance or other special  
non-emergency wireless number.  
131  

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