Cavalry Storage CADT U32A User Manual

User's Manual  
CADT-U32A Series  
Thank you for choosing Cavalry.  
We at Cavalry extend our sincere gratitude for your purchase of this product.  
We hope our dedication to delivering high quality products with excellent  
customer service will ensure your continued interest in our products.  
This manual will assist in the operation of the product. To optimize your  
experience with this product, we recommend reading this entire manual  
before usage. Please keep this manual for future reference.  
3
Table of Contents  
Preface ....................................................................................................  
List of Accessories .............................................................................  
Product Illustrations ...........................................................................  
Features .............................................................................................  
Setup Instructions ..............................................................................  
RAID .................................................................................................  
Troubleshooting .................................................................................  
Warranty ............................................................................................  
Contact ...............................................................................................  
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5
6
8
9
13  
15  
18  
19  
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List of Accessories  
1.  
2.  
3.  
External power adapter / power cord (may vary with product)  
USB 2.0 cable  
Resources CD  
3
1
2
5
Front  
1
1. LED status indicators  
6
Back  
2. Power switch  
3. 5-pin power jack  
4. USB 2.0 port  
5. Ventilation fan  
3
2
4
5
7
Features  
Plug-and-play for Mac OS v9.x and newer  
USB 2.0 interface  
Pre-formatted in Mac OS X Extended  
RAID 1 capability provides data protection  
Exceptional heat dissipating ability  
LED light indicators  
Nearly silent operation  
Designed for use with a Mac  
8
Setup Instructions  
Follow the steps below to successfully set up your Cavalry External Hard  
Drive with your computer.  
Step 1. Start your computer and wait for the Mac OS to load completely.  
Step 2. Connect the power adapter to the drive. Then  
plug the power adapter into an electrical outlet.  
NOTE: Make sure the flat end of the plug is facing  
toward the power switch to prevent damage to the pins.  
9
Step 3. Connect the square end of the USB cable to the hard drive. Then  
connect the flat end of the USB cable to the USB port on your computer.  
USB Cable Plug  
USB Port  
Step 4. Turn the power switch on.  
NOTE: Connect the USB cable to the drive before connecting the cable to  
the computer. To disconnect, remove the cable from the computer first.  
10  
Step 5. Installing drivers for the Cavalry External Hard Drive.  
Mac OS  
This drive is preformatted to be plug-and-play for Mac OS 9.x and  
above. No formatting or drivers should be needed.  
Windows 2000/XP/Vista  
Requires reformatting to NTFS: go to the "Contents" folder of the  
Resources CD and follow the "Formatting Instructions" Guide. After  
that, your drive is plug-and-play: no device drivers or configuration  
required. The computer will detect the USB External Hard Drive as a  
new USB device and display messages on the bottom-right corner  
reading "USB Mass Storage Device Detected" and "Your new  
hardware is installed and ready to use."  
11  
Windows 98/Me  
1. Make sure Windows 98/Me is fully updated. Follow the  
"Formatting Instructions" PDF in the "Contents" folder of the CD.  
Click on "Windows 98 Driver" to download file. Extract the file.  
3. Navigate the device manager.  
4. Right-click on the yellow question mark (unknown storage device).  
5. When the device driver wizard starts, click on the "Browse" button  
to select the search directory to find drivers.  
6. Find the USB 2.0-98 driver in the extracted file.  
7. Click "Next" to continue.  
NOTE: When the hard drive is on, the red "Power" LED light will appear on  
the front of the drive. The green "HDD1 ACCESS" and "HDD2 ACCESS"  
lights will flicker when the computer is accessing these drives.  
12  
RAID  
Your product is already set up as RAID 1 (mirrored). "Mirrored" means that  
each of the two drives in your disk array store the same data, providing  
protection against the failure of one drive; however, when the drive appears  
on your computer, it will be recognized as a single hard drive.  
NOTE: Although the box indicates two hard drives are included, the total  
capacity in RAID 1 mode will not equal the sum of the two because the  
second drive is used as a "backup" of the first drive. (e.g. two 250GB drives  
do not have a 500GB capacity. Instead, only 250GB is available for storage,  
while the other 250GB drive is used to back up this storage.)  
13  
NOTE: Though your product is preconfigured to RAID 1, it is also capable of  
being configured to RAID 0 (striped). In RAID 0 mode, the read/write speed  
of your unit will be increased, and the total capacity will be equal to the sum  
of the two hard drives inside. However, your data will not be mirrored as in  
RAID 1. Total data loss can occur if either drive fails.  
If you wish to configure your product to RAID 0, please email  
[email protected] for assistance.  
14  
Troubleshooting  
LED light indicator does not turn on  
Make sure the power adapter is securely connected to a working electrical  
outlet. Secondly, make sure the USB cable is inserted correctly into the hard  
drive and the computer. Turn on the power switch (page 7).  
Computer does not detect hard drive  
Make sure the USB cable is securely connected. If this still does not work,  
attach another known working device and working cable into the USB port  
on the computer. If the known working device is not detected, the problem  
could be your computer's USB port. If the port and cable both work, and the  
hard drive is still not detected, contact customer support.  
15  
Loud noises coming from external hard drive  
In most cases, loud noises coming from the drive suggest a defective drive or  
a loose part. We apologize for any inconvenience this may cause. Please  
contact customer service for assistance.  
"HDD1 ERROR" or "HDD2 ERROR" lights appear  
This indicates one of the drives may need replacing. The hard drive must be  
replaced by another hard drive of the same capacity, brand, and model  
number. Open the enclosure, remove the failed hard drive and replace with  
the new drive. After inserting the new drive and closing the unit, turn it on and  
the new hard drive will automatically be rebuilt using a copy of the data from  
the good hard drive. The unit does not need to be connected to the computer  
in order to be rebuilt. Do not turn off the power during the rebuilding process.  
16  
Hard drive will not work with my PC  
Reformat to NTFS by following the instructions in the "Formatting Guide"  
found in the Resources CD and online at  
I reformatted with Mac OS 10.5 and the drive does not work  
If you have Mac OS 10.5 and reformatted for use with a Mac, your drive will  
not work; Mac 10.5 formatting will not work with the RAID hardware. If you  
have Mac OS 10.5, contact Cavalry customer support. For Mac OS 10.4 and  
older, format the drive according to the instructions provided by your Mac.  
If you have more questions, please refer to the Frequently Asked  
further inquiries, you may contact Bason/Cavalry tech support at  
17  
Warranty  
This product comes with a one year warranty from the date of purchase.  
activate the warranty. Please have your Serial Number and Model Number  
ready. We are not responsible for any loss of data. Please back up your data  
often to avoid unexpected losses.  
18  
Contact  
Cavalry Storage, Inc.  
555 E. Easy St.  
Simi Valley, CA 93065  
Email:  
Website:  
19  
CA1043  
062708  

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