Panasonic HC 902M User Manual

Basic Owner’s Manual  
High Definition Video Camera  
Model No.  
HC-X920  
HC-X920M  
HC-X910  
Please read these instructions carefully before using this product, and save this manual for future  
use.  
This document explains basic operations of the unit. For more detailed  
explanation, please refer to “Owner’s Manual (PDF format)” which is  
recorded in the enclosed CD-ROM.  
For USA and Puerto Rico assistance, please call: 1-800-211-PANA(7262) or,  
VQT4R14  
THE FOLLOWING APPLIES ONLY IN THE U.S.A.  
FCC Note:  
This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Caution:  
To assure continued compliance, follow the attached installation  
instructions and use only shielded interface cables with ferrite core  
when connecting to computer or peripheral devices.  
Any changes or modifications not expressly approved by the party responsible for compliance  
could void the user’s authority to operate this equipment.  
Declaration of Conformity  
Trade Name:  
Model No.:  
Panasonic  
HC-X920P  
Responsible Party:  
Panasonic Corporation of North America  
One Panasonic Way, Secaucus, NJ 07094  
Panasonic Consumer Marketing Company of North America  
1-800-211-PANA (7262)  
Support Contact:  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may cause undesired operation.  
HC-X920P  
THE FOLLOWING APPLIES ONLY IN CANADA.  
This Class B digital apparatus complies with Canadian ICES-003.  
3
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THE FOLLOWING APPLIES ONLY IN THE U.S.A. AND CANADA.  
AC adaptor  
This AC adaptor operates on AC between 110 V and 240 V.  
But  
In the U.S.A. and Canada, the AC adaptor must be connected to a 120 V AC power supply only.  
When connecting to an AC supply outside of the U.S.A. or Canada, use a plug adaptor to suit  
the AC outlet configuration.  
When connecting to a supply of greater than AC 125 V, ensure the cord you use is suited to the  
voltage of the AC supply and the rated current of the AC adaptor.  
Contact an electrical parts distributor for assistance in selecting a suitable AC plug adaptor or  
AC cord set.  
The power plug is the disconnecting device. Install this unit so that the power plug can be  
unplugged from the socket outlet immediately.  
THE FOLLOWING APPLIES ONLY IN LATIN AMERICAN COUNTRIES.  
The mains plug is the disconnecting device. Install this unit so that the mains plug can be  
unplugged from the socket outlet immediately.  
Concerning the battery  
Battery pack (Lithium ion battery pack)  
Use the specified unit to recharge the battery pack.  
Do not use the battery pack with equipment other than the specified unit.  
Do not get dirt, sand, liquids, or other foreign matter on the terminals.  
Do not touch the plug terminals (i and j) with metal objects.  
Do not disassemble, remodel, heat or throw into fire.  
If any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with  
water.  
If any electrolyte should come into contact with your eyes, never rub the eyes. Rinse eyes  
thoroughly with water, and then consult a doctor.  
Warning  
Risk of fire, explosion and burns. Do not disassemble, heat above 60 oC (140 oF) or incinerate.  
CAUTION  
Danger of explosion if battery is incorrectly replaced. Replace only with the type  
recommended by the manufacturer.  
When disposing the batteries, please contact your local authorities or dealer and ask for the  
correct method of disposal.  
4
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Product Identification Marking  
Product  
High Definition Video Camera  
AC adaptor  
Location  
Battery holder  
Bottom  
U.S.A./CANADA CONSUMERS: ATTENTION:  
A lithium ion battery that is recyclable powers the product  
you have purchased. Please call 1-800-8-BATTERY for information  
on how to recycle this battery.  
Conforms to UL STD 60065  
Certified to CAN/CSA STD C22.2 No.60065  
Conforme à la norme CAN/CSA C22.2 No.60065  
THE FOLLOWING APPLIES ONLY IN THE U.S.A.  
Contains FCC ID: VPYLBVX532  
FCC WARNING  
Changes or modifications not expressly approved by the party responsible for compliance could  
void the user's authority to operate the equipment.  
This transmitter must not be co-located or operated in conjunction with any other antenna or  
transmitter.  
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled  
environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to  
OET65.  
This equipment has very low levels of RF energy that are deemed to comply without testing of  
specific absorption ratio (SAR).  
THE FOLLOWING APPLIES ONLY IN CANADA.  
Contains IC: 772C-LBVX604  
This device complies with RSS-210 of the IC Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference,  
(2) This device must accept any interference received,  
including interference that may cause undesired operation of the device.  
This equipment complies with IC radiation exposure limits set forth for an uncontrolled  
environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.  
This equipment has very low levels of RF energy that are deemed to comply without testing of  
specific absorption ratio (SAR).  
5
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IMPORTANT SAFETY  
INSTRUCTIONS  
Read these operating instructions carefully before using the unit. Follow the safety instructions on  
the unit and the applicable safety instructions listed below. Keep these operating instructions handy  
for future reference.  
1) Read these instructions.  
12) Use only with the  
2) Keep these instructions.  
cart, stand, tripod,  
bracket, or table  
specified by the  
3) Heed all warnings.  
manufacturer, or  
sold with the  
4) Follow all instructions.  
apparatus. When a  
5) Do not use this apparatus near water.  
cart is used, use caution when moving the  
cart/apparatus combination to avoid injury  
from tip-over.  
6) Clean only with dry cloth.  
7) Do not block any ventilation openings.  
13) Unplug this apparatus during lightning  
Install in accordance with the  
storms or when unused for long periods of  
manufacturer’s instructions.  
time.  
8) Do not install near any heat sources such  
14) Refer all servicing to qualified service  
as radiators, heat registers, stoves, or  
personnel. Servicing is required when the  
other apparatus (including amplifiers) that  
produce heat.  
apparatus has been damaged in any way,  
such as power-supply cord or plug is  
damaged, liquid has been spilled or objects  
9) Do not defeat the safety purpose of the  
have fallen into the apparatus, the  
polarized or grounding-type plug. A  
apparatus has been exposed to rain or  
polarized plug has two blades with one  
moisture, does not operate normally, or has  
wider than the other. A grounding-type plug  
been dropped.  
has two blades and a third grounding  
prong. The wide blade or the third prong  
are provided for your safety. If the provided  
plug does not fit into your outlet, consult an  
electrician for replacement of the obsolete  
outlet.  
10) Protect the power cord from being walked  
on or pinched particularly at plugs,  
convenience receptacles, and the point  
where they exit from the apparatus.  
11) Only use attachments/accessories  
specified by the manufacturer.  
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-If you see this symbol-  
About connecting to a PC  
Do not use any other USB cables except the  
supplied one.  
Information on Disposal in other  
Countries outside the European  
Union  
About connecting to a TV  
Always use the supplied HDMI mini cable or  
a genuine Panasonic HDMI mini cable  
(RP-CDHM15, RP-CDHM30: optional).  
Do not use any other AV cables except the  
supplied one.  
This symbol is only valid  
in the European Union.  
If you wish to discard  
this product, please  
contact your local  
authorities or dealer and  
ask for the correct  
method of disposal.  
About using a headphone  
Excessive sound pressure from earphones  
and headphones can cause hearing loss.  
Listening at full volume for long periods may  
damage the user’s ears.  
Cautions for use  
About the recording format for  
Keep this unit as far away as possible from  
electromagnetic equipment (such as  
microwave ovens, TVs, video games etc.).  
If you use this unit on top of or near a TV, the  
pictures and/or sound on this unit may be  
disrupted by electromagnetic wave radiation.  
Do not use this unit near cell phones because  
doing so may result in noise adversely  
affecting the pictures and/or sound.  
Recorded data may be damaged, or pictures  
may be distorted, by strong magnetic fields  
created by speakers or large motors.  
Electromagnetic wave radiation generated by  
microprocessors may adversely affect this  
unit, disturbing the pictures and/or sound.  
If this unit is adversely affected by  
recording motion pictures  
You can select from AVCHD* or iFrame  
recording formats to record motion pictures  
using this unit.  
* It is compatible with AVCHD 3D or AVCHD  
Progressive (1080/60p).  
AVCHD 3D:  
It is possible to record powerful, lifelike 3D full  
high-definition images.  
A 3D compatible television compatible to the  
frame sequential format is required to view the  
3D full high definition images.  
AVCHD Progressive:  
It is possible to record 2D image in the highest  
quality (1080/60p) for this unit.  
electromagnetic equipment and stops  
iFrame:  
functioning properly, turn this unit off and  
remove the battery or disconnect AC adaptor.  
Then reinsert the battery or reconnect AC  
adaptor and turn this unit on.  
This is a recording format suitable for viewing or  
editing on Mac (iMovie’11).  
It is not compatible with motion pictures  
recorded in AVCHD format.  
Do not use this unit near radio transmitters  
or high-voltage lines.  
If you record near radio transmitters or  
high-voltage lines, the recorded pictures and/  
or sound may be adversely affected.  
7
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Indemnity about recorded  
For the purposes of this  
content  
owner’s manual  
Panasonic does not accept any responsibility  
for damages directly or indirectly due to any  
type of problems that result in loss of recording  
or edited content, and does not guarantee any  
content if recording or editing does not work  
properly. Likewise, the above also applies in a  
case where any type of repair is made to the  
unit (including any other non-built-in memory  
related component).  
SD Memory Card, SDHC Memory Card and  
SDXC Memory Card are referred to as the  
“SD card”.  
Function that can be used for Motion Picture  
Recording Mode:  
Function that can be used for Still Picture  
Recording Mode:  
Function that can be used for the Playback  
Mode:  
Function that can be used for the Playback  
Mode (motion picture only):  
About Condensation  
(When the lens, the viewfinder  
or LCD Monitor is fogged up)  
Function that can be used for the Playback  
Mode (still pictures only):  
Scene(s) recorded in 1080/60p, 1080/60i,  
AVCHD 3D or side-by-side ([SbS 3D]):  
AVCHD scene(s)  
Pages for reference are indicated by an  
arrow, for example: l 00  
Condensation occurs when there is a change in  
temperature or humidity, such as when the unit  
is taken from outside or a cold room to a warm  
room. Please be careful, as it may cause the  
lens, the viewfinder or LCD monitor to become  
soiled, moldy, or damaged.  
When taking the unit to a place which has a  
different temperature, if the unit is accustomed  
to the room temperature of the destination for  
about one hour, condensation can be  
This owner’s manual is designed for use with  
models  
,
and  
HC-X920 HC-X920M  
. Pictures may be slightly different  
HC-X910  
from the original.  
The illustrations used in these owner’s  
prevented. (When the difference in temperature  
is severe, place the unit in a plastic bag or the  
like, remove air from the bag, and seal the bag.)  
When condensation has occurred, remove the  
battery and/or the AC adapter and leave the  
unit like that for about one hour. When the unit  
becomes accustomed to the surrounding  
temperature, fogginess will disappear naturally.  
manual show model  
parts of the explanation refer to different  
models.  
Depending on the model, some functions  
are not available.  
, however,  
HC-X920  
and  
are equipped  
HC-X920M  
HC-X920  
with the Wi-Fi® function.  
Features may vary, so please read carefully.  
Not all models may be available depending  
on the region of purchase.  
Cards that you can use with  
this unit  
SD Memory Card, SDHC Memory Card and  
SDXC Memory Card  
4 GB or more Memory Cards that do not have  
the SDHC logo or 48 GB or more Memory  
Cards that do not have the SDXC logo are  
not based on SD Memory Card  
Specifications.  
Refer to page 14 for more details on SD  
cards.  
8
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Contents  
How to open the owner’s manual (PDF format)  
When you insert the CD-ROM and open the [INDEX.pdf] in the CD-ROM, the Owner’s Manual  
list will be displayed. Click the document name of the Owner’s Manual you would like to open.  
Adobe Reader is required to view the PDF file. Please download it from the homepage of  
Adobe Systems Incorporated.  
Accessories..................................................10  
Wi-Fi [HC-X920]/[HC-X920M]  
Preparation  
What you can do with the Wi-Fi®  
function.........................................................23  
Power supply................................................ 11  
If the Wi-Fi connection cannot be  
established..............................................24  
Inserting/removing the battery................ 11  
Charging the battery...............................12  
Charging and recording time ..................13  
Recording to a card .....................................14  
Others  
Cards that you can use with this unit......14  
Inserting/removing an SD card ...............14  
Turning the unit on/off.................................15  
How to use the touch screen......................15  
Optional accessories...................................29  
About the Touch Menu............................16  
Setting date and time...................................17  
About copyright ...........................................26  
Specifications...............................................27  
Accessory Order Form (For USA and  
Puerto Rico Customers)..........................31  
Limited Warranty (ONLY FOR U.S.A. AND  
PUERTO RICO) .............................................32  
Warranty (For Canadian Customers)..........34  
Basic  
Useful Information  
Selecting a media to record  
(Only For Latin American Countries) .........35  
[HC-X920M]...................................................17  
Changing the Recording Mode...................18  
Recording motion pictures .........................19  
Recording still pictures...............................19  
Using the zoom ............................................20  
Motion picture/Still picture playback .........20  
Watching Video/Pictures on your TV......21  
Using the menu screen ...............................22  
Language selection ................................22  
Formatting ..............................................22  
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Accessories  
Check the accessories before using this unit.  
Keep the accessories out of reach of children to prevent swallowing.  
Product numbers correct as of Dec. 2012. These may be subject to change.  
Battery pack  
VW-VBN130  
AC adaptor  
(P/PC)  
VSK0732  
(PU)  
VSK0733  
AC cable  
K2CA2YY00259  
AV cable  
K1HY12YY0018  
USB cable  
K2KYYYY00201  
HDMI mini cable  
K1HY19YY0021  
Lens hood  
VDW2412  
Shoe adaptor  
VYC0996  
CD-ROM  
Software  
CD-ROM  
Owner’s Manual  
VFF1126  
10  
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Preparation  
Power supply  
About batteries that you can use with this unit  
The battery that can be used with this unit is VW-VBN130/VW-VBN260.  
The unit has a function for distinguishing batteries which can be used safely. The  
dedicated battery (VW-VBN130/VW-VBN260) supports this function. The only batteries  
suitable for use with this unit are genuine Panasonic products and batteries manufactured  
by other companies and certified by Panasonic. (Batteries which do not support this  
function cannot be used). Panasonic cannot in any way guarantee the quality,  
performance or safety of batteries which have been manufactured by other companies and  
are not genuine Panasonic products.  
It has been found that counterfeit battery packs which look very similar to the genuine  
product are made available to purchase in some markets. Some of these battery packs  
are not adequately protected with internal protection to meet the requirements of  
appropriate safety standards. There is a possibility that these battery packs may lead to  
fire or explosion. Please be advised that we are not liable for any accident or failure  
occurring as a result of use of a counterfeit battery pack. To ensure that safe products are  
used we would recommend that a genuine Panasonic battery pack is used.  
Inserting/removing the battery  
Press the power button to turn off the unit. (l 15)  
Open the LCD monitor and install the battery by inserting it in the direction  
shown in the figure.  
Removing the battery  
Be sure to hold down the power button until  
the status indicator goes off. Then remove  
the battery while supporting the unit to  
prevent it from dropping.  
Move the battery release lever in the  
direction indicated by the arrow and  
remove the battery when unlocked.  
A
B
Insert the battery until it clicks and locks.  
Battery holder  
BATT  
11  
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Charging the battery  
When this unit is purchased, the battery is not charged. Charge the battery fully before  
using this unit for the first time.  
The unit is in the standby condition when the AC adaptor is connected. The primary circuit is always  
“live” as long as the AC adaptor is connected to an electrical outlet.  
Important:  
Do not use the AC cable with any other equipment as it is designed only for this unit. Also,  
do not use the AC cable from other equipment with this unit.  
The battery will not be charged if the unit is turned on.  
It is recommended to charge the battery in a temperature between 10 °C and 30 °C (50 oF  
and 86 oF). (The battery temperature should also be the same.)  
1
2
Connect the AC cable to the AC  
adaptor, then the AC outlet.  
Connect the AC adaptor to the DC  
input terminal.  
The status indicator will flash red at an interval  
of 2 seconds (approximately 1 second on, 1  
second off), indicating that charging has begun.  
It will turn off when the charging is completed.  
Connecting to the AC outlet  
If you turn on the unit while connecting with  
the AC adaptor, you can use the unit with  
power supplied from the outlet.  
When recording for a long time, keep the AC  
adaptor connected and use it together with the  
battery.  
A
DC input terminal  
Do not use any other AC adaptors except the supplied one.  
We recommend using Panasonic batteries. (l 10, 29)  
If you use other batteries, we cannot guarantee the quality of this product.  
Do not heat or expose to flame.  
Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with  
doors and windows closed.  
12  
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Charging and recording time  
Charging/Recording time  
Temperature: 25 oC (77 oF)/humidity: 60%RH  
When using the viewfinder (times in parentheses are when using the LCD monitor)  
Battery model number  
[Voltage/Capacity  
(minimum)]  
Maximum  
continuous  
recordable time  
Actual  
recordable  
time  
Charging  
time  
Recording  
mode  
[1080/60p],  
1 h 20 min  
50 min  
[AVCHD 3D]*  
(1 h 15 min)  
(45 min)  
[PH], [HA],  
[HG]  
1 h 25 min  
(1 h 15 min)  
50 min  
(45 min)  
Supplied battery/  
VW-VBN130 (optional)  
[7.2 V/1250 mAh]  
2 h 30 min  
1 h 25 min  
(1 h 15 min)  
55 min  
(45 min)  
[HE], [SbS 3D]*  
[iFrame]  
1 h 30 min  
(1 h 20 min)  
55 min  
(45 min)  
* This will be the recording mode when the 3D Conversion Lens (optional) is attached.  
These times are approximations.  
The indicated charging time is for when the battery has been discharged completely.  
Charging time and recordable time vary depending on the usage conditions such as high/  
low temperature.  
The actual recordable time refers to the recordable time when repeatedly starting/stopping  
recording, turning the unit on/off, moving the zoom lever etc.  
Battery capacity indication  
The battery capacity indication is displayed on the LCD monitor.  
If there is less than 3 minutes remaining, then  
will become red. If the battery discharges,  
then will flash. Recharge the battery or replace it with a fully charged battery.  
13  
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Preparation  
Recording to a card  
The unit can record still pictures or motion pictures to an SD card or built-in memory. To record to an  
SD card, read the following.  
Cards that you can use with this unit  
Use SD cards conforming to Class 4 or higher of the SD Speed Class Rating for motion  
picture recording.  
Please confirm the latest information about SD Memory Cards/SDHC Memory Cards/SDXC  
Memory Cards that can be used for motion picture recording on the following website.  
(This website is in English only.)  
Keep the Memory Card out of reach of children to prevent swallowing.  
Inserting/removing an SD card  
When using an SD card not from Panasonic, or one previously used on other equipment, for the first  
time on this unit, format the SD card. (l 22) When the SD card is formatted, all of the recorded data  
is deleted. Once the data is deleted, it cannot be restored.  
Caution:  
Check that the access lamp has gone off.  
Access lamp [ACCESS] A  
When this unit is accessing the  
SD card or built-in memory, the  
access lamp lights up.  
1
Open the SD card cover and insert (remove) the SD card into (from) the  
card slot.  
Face the label side B in the direction shown in the illustration and press it straight in as far as  
it will go.  
Press the center of the SD card and then pull it straight out.  
2
Press the C part of the SD card cover and close the SD  
card cover.  
Securely close it until it clicks.  
14  
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Preparation  
Turning the unit on/off  
You can turn the unit on and off using the power button, the LCD monitor or the viewfinder.  
Turning the unit on and off with the power button  
Open the LCD monitor and press the power button to turn on the unit.  
To turn off the unit  
Hold down the power button until the status  
indicator goes off.  
A
The status indicator lights on.  
Opening the LCD monitor or extending the viewfinder turns on the unit. Closing the LCD monitor/  
viewfinder turns off the unit.  
Preparation  
How to use the touch screen  
You can operate by directly touching the LCD monitor (touch screen) with your finger.  
Touch  
Touch and release the touch screen to select icon or picture.  
Touch the center of the icon.  
Touching the touch screen will not operate while you are touching  
another part of the touch screen.  
Slide while touching  
Move your finger while pressing on the touch screen.  
15  
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About the operation icons  
/
/
/
:
Touch when changing a page or performing settings.  
:
Touch to return to the previous screen.  
About the Touch Menu  
Touch (left side)/ (right side) of  
the Touch Menu to switch the operation  
icons.  
on  
T
It is also possible to switch the operation icons by  
sliding the Touch Menu right or left while touching it.  
W
A
Touch Menu  
To display the Touch Menu  
Display of the Touch Menu will disappear when no  
touch operation is performed for a specific period of  
time during recording of motion picture/still picture. To  
display it again, touch  
.
16  
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Preparation  
Setting date and time  
The clock is not set at the time of purchase. Make sure to set the clock.  
1
Select the menu. (l 22)  
MENU  
: [SETUP] # [CLOCK SET]  
2
Touch the date or time to be set, then set the desired value using  
Displaying the World Time setting:  
/
.
A
[HOME]/  
[DESTINATION]  
The year can be set between 2000 and 2039.  
3
Touch [ENTER].  
A message prompting for World Time setting may be  
displayed. Perform the World Time setting by touching the  
screen.  
Touch [EXIT] to complete the setting.  
/
HC-X920 HC-X920M  
At the time of purchase, the confirmation screen for the Wi-Fi setup is displayed after setting the  
world time.  
Exit the screen if the setup is not necessary.  
When the unit is turned on for the first time, a message asking you to set the date and time will  
appear. Select [YES] and perform Steps 2 to 3 to set the date and time.  
Basic  
Selecting a media to record  
[HC-X920M]  
The card and built-in memory can be selected separately to record motion pictures or still pictures.  
1
Change the mode to  
or  
.
2
3
Select the menu. (l 22)  
MENU  
: [MEDIA SELECT]  
Touch the media to record motion pictures  
or still pictures.  
The media selected separately for motion pictures or still  
pictures is highlighted in yellow.  
4
Touch [ENTER].  
17  
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Basic  
Changing the Recording Mode  
Intelligent Auto Mode  
The modes (appropriate for the condition) are set just by pointing the unit to what you want to  
record.  
Intelligent auto button  
Pressing the Intelligent auto button can change  
the Recording Mode.  
Pressing the Intelligent auto button when other  
Recording Modes are set will change to Intelligent  
Auto Mode.  
To change to the other Recording Modes  
1
Touch the Recording Mode button icon.  
Touch the desired Recording Mode button icon.  
Mode  
Q.  
MENU  
MENU  
2
Effect  
Intelligent Auto  
You can switch the mode to the Intelligent Auto Mode,  
which optimizes settings to the recording environment  
you are in.  
Intelligent Auto Plus  
You can add manually-adjusted brightness and color  
balance settings to the Intelligent Auto Mode, and record.  
Creative Control*  
Scene Mode  
You can record motion pictures with added effects.  
This option allows this unit to automatically adjust the  
shutter speed and aperture according to the scene you  
want to record.  
SCN  
MNL  
Manual  
You can set the shutter speed, focus, White Balance, and  
brightness (iris/gain).  
* In Motion Picture Recording Mode only  
Pressing the Intelligent auto button while in Intelligent Auto Mode can also change the Recording  
Mode.  
18  
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Basic  
Recording motion pictures  
1
2
Change the mode to  
.
T
W
Open the LCD monitor or extend the  
viewfinder.  
3
Press the recording start/stop button  
to start recording.  
   
A
B
Recording button icon  
When you begin recording, ; changes to ¥.  
4
Press the recording start/stop button again to pause recording.  
Recording can also be started/stopped by touching the recording button icon.  
Basic  
Recording still pictures  
1
2
Change the mode to  
.
Open the LCD monitor or extend the  
viewfinder.  
3
4
Press the  
(For Auto Focus only)  
button halfway.  
Press the  
button fully.  
19  
VQT4R14  
Basic  
Using the zoom  
Zoom lever/Zoom button icons  
T side:  
T
Close-up recording (zoom in)  
W side:  
W
Wide-angle recording (zoom out)  
The zoom speed varies depending on the  
range over which the zoom lever is moved.  
T
6
W
T
W
A
Zoom bar  
The zoom bar is displayed during the zoom  
operation.  
Basic  
Motion picture/Still picture playback  
1
2
Change the mode to  
.
ALL  
Touch the play mode select icon A.  
MENU  
You can also set by touching  
SETUP] or [PICT. SETUP] # [MEDIA, VIDEO/  
PICTURE]. (l 22)  
, selecting [VIDEO  
3
/
HC-X920 HC-X910  
Select the still picture B or the recording  
format of the motion picture C you wish to  
play back.  
HC-X920M  
Select the media type D and then select the  
still picture B or the recording format of the  
motion picture C you wish to play back.  
Touch [ENTER].  
20  
VQT4R14  
The icon is displayed in the thumbnail display when the item for motion picture is touched.  
(
,
,
,
,
,
,
)
60p is displayed on the 1080/60p scene, 3D (Blue) is displayed on the AVCHD 3D scene and  
3D is displayed on the side-by-side scene by touching [ALL AVCHD].  
4
Touch the scene or the still picture to be played back.  
To display the next (previous) page:  
j Slide the thumbnail display upward (downward) while touching it.  
j Switch the touch menu, and then touch  
(up) /  
(down) on the thumbnail scroll  
lever.  
5
Select the playback operation by touching the operation icon.  
Operation icon  
E
0h01m30s  
Operation icons and screen display will disappear when  
no touch operation is performed for a specific period of  
time. To display them again, touch the screen.  
Touch 1/; to start/pause playback of motion pictures.  
Watching Video/Pictures on your TV  
Connect this unit to a TV using an HDMI mini  
cable (supplied) or an AV cable (supplied).  
A/V  
A
B
HDMI mini connector [HDMI]  
A/V connector [A/V]  
21  
VQT4R14  
Basic  
Using the menu screen  
MENU  
Touch  
(left side)/ (right side) of  
on the Touch Menu to display  
. (l 16)  
About  
After touching  
and items will cause function descriptions and  
settings confirmation messages to appear.  
After the messages have been displayed, the  
guide display is canceled.  
guide display  
, touching the submenus  
MENU  
1
Touch  
.
Q.  
MENU  
MENU  
Language selection  
2
Touch the top menu A.  
You can select the language on the screen  
display and the menu screen.  
MENU  
: [SETUP] # [LANGUAGE] #  
desired language  
Formatting  
3
Touch the submenu B.  
Please be aware that if a medium is formatted,  
then all the data recorded on the medium will be  
erased and cannot be restored. Back up  
important data on a PC, DVD disc etc.  
MENU  
: [SETUP] # [FORMAT MEDIA] #  
desired media  
[Built-inMemory]*1/[SD CARD]/[HDD]*2  
Next (previous) page can be displayed by  
touching  
/
.
*1  
only.  
HC-X920M  
*2 Displayed when connecting a USB HDD.  
(Refer to the Owner’s Manual (PDF  
format))  
4
5
Touch the desired item to enter the  
setting.  
Touch [EXIT] to exit the menu  
setting.  
HC-X920 HC-X910  
/
Media selection screen is not displayed when  
the USB HDD is not connected. Touch [YES].  
22  
VQT4R14  
Wi-Fi [HC-X920]/[HC-X920M]  
What you can do with the Wi-Fi®  
function  
By linking with Wi-Fi compatible devices, you can use the Wi-Fi functions of [Link to Cell][DLNA  
Play], [Live Cast] and [Home Cam].  
Before using the respective Wi-Fi functions, check and prepare your device.  
To use the Wi-Fi function, connect this unit to a wireless access point or smartphone via Wi-Fi.  
Please refer to the Owner’s Manual (PDF format) for details about the Wi-Fi connection.  
For the operations and settings of your device such as the smartphone, please read the  
operating instructions of the device.  
Feature  
Description of functions  
Using a smartphone, you can perform record/playback  
operations from a remote location or upload motion  
pictures and still pictures recorded in this unit on SNS  
(Social Networking Service).  
[Link to Cell]  
[DLNA Play]  
[Live Cast]  
[Home Cam]  
Connecting this unit to a DLNA-compatible TV via Wi-Fi,  
you can play back scenes and still pictures on the TV.  
You can broadcast motion pictures of this unit live by  
setting up a link between the “LUMIX CLUB” and  
USTREAM.  
You can confirm the recording screen of this unit from  
outside using a smartphone.  
23  
VQT4R14  
If the Wi-Fi connection cannot be established  
Problem  
Check points  
It cannot connect  
to the wireless  
access point.  
(General)  
Turn ON the wireless access point.  
Approach the wireless access point and reconnect.  
If it takes time to complete the connection, the Wi-Fi connection will be  
aborted.  
Reset the connection settings.  
Check how to connect to the wireless access point and how to set the  
security settings.  
The wireless  
access point is not  
detected.  
Make sure the wireless access point is registered in this unit.  
The device may be unable to locate the wireless access point due to  
problems with the signal. Use [Manual Connection].  
(Easy Connection)  
Make sure the wireless access point is in the correct WPS standby  
mode.  
Make sure the PIN code has been correctly input.  
(Manual Connection)  
Make sure the SSID and password have been correctly input.  
Check the Authentication method, Encryption type, and Encryption  
key (Password).  
Radio waves of the  
wireless access  
point get  
The condition may improved by moving the location or changing the  
angle of the wireless access point.  
If you use another 2.4 GHz band device such as a microwave oven or  
cordless telephone nearby, you may interrupt the signal. Keep a  
sufficient distance from these types of devices.  
disconnected.  
24  
VQT4R14  
Problem  
The Wi-Fi  
Check points  
(Wireless Access Point Connection)  
connection is not  
possible between  
this unit and a  
smartphone.  
Make sure the smartphone is properly connected to the wireless  
access point by checking the Wi-Fi settings of the smartphone.  
Make sure this unit and the smartphone are connected to the same  
wireless access point.  
Make sure the wireless access point is registered in this unit.  
(Direct Connection)  
Make sure the smartphone is properly connected to this unit by  
checking the Wi-Fi settings of the smartphone.  
Make sure the SSID and Password have been correctly input.  
Make sure the smartphone is not connected to the wireless access  
point. If it is connected to the wireless access point, change the Wi-Fi  
access point using the smartphone's Wi-Fi set up.  
It takes long time  
every time to  
connect to a  
It may take longer time to connect depending on the Wi-Fi connection  
setting of the smartphone, but it is not a malfunction.  
smartphone.  
This unit is not  
displayed in the  
Wi-Fi setting  
screen of the  
smartphone.  
Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of  
the smartphone.  
The Wi-Fi  
If there is a setting for avoiding poor connections in the Wi-Fi setting  
connection is  
disconnected  
immediately.  
menu of the Android™ device 4.0 or later version, turn it off.  
25  
VQT4R14  
Others  
About copyright  
Other names of systems and products  
mentioned in these instructions are usually  
the registered trademarks or trademarks of  
the manufacturers who developed the system  
or product concerned.  
Carefully observe copyright  
laws  
Whatever you have recorded and created  
can be used for your personal entertainment  
only. Under copyright laws, other materials  
cannot be used without obtaining  
permission from the holders of the  
copyrights.  
This product is licensed under the AVC patent  
portfolio license for the personal and  
non-commercial use of a consumer to (i)  
encode video in compliance with the AVC  
Standard (“AVC Video”) and/or (ii) decode AVC  
Video that was encoded by a consumer  
engaged in a personal and non-commercial  
activity and/or was obtained from a video  
provider licensed to provide AVC Video. No  
license is granted or shall be implied for any  
other use. Additional information may be  
obtained from MPEG LA, LLC.  
Licenses  
SDXC Logo is a trademark of SD-3C, LLC.  
“AVCHD”, “AVCHD 3D”, “AVCHD  
Progressive”, “AVCHD 3D/Progressive” and  
the “AVCHD 3D/Progressive” logo are  
trademarks of Panasonic Corporation and  
Sony Corporation.  
Manufactured under license from Dolby  
Laboratories. Dolby and the double-D symbol  
are trademarks of Dolby Laboratories.  
HDMI, the HDMI Logo, and High-Definition  
Multimedia Interface are trademarks or  
registered trademarks of HDMI Licensing  
LLC in the United States and other countries.  
x.v.Coloris a trademark.  
LEICA is a registered trademark of Leica  
Microsystems IR GmbH and DICOMAR is a  
registered trademark of Leica Camera AG.  
iMovie, Mac and Mac OS are trademarks of  
Apple Inc. registered in the U.S. and other  
countries.  
Android and Google Play are trademarks or  
registered trademarks of Google Inc.  
The Wi-Fi CERTIFIED Logo is a certification  
mark of the Wi-Fi Alliance.  
This product incorporates the software licensed  
under the GNU General Public License Version  
2.0 (GPL V2.0), the GNU LESSER General  
Public License Version 2.1 (LGPL V2.1) or the  
other open source software licenses. A copy of  
the corresponding source code licensed under  
GPL V2.0 or LGPL V2.1 is available to you in  
response to your request. For the detailed  
terms and conditions thereof and the contact  
information, please refer to the Owner’s Manual  
shown in the attached Owner’s Manual CD-  
ROM.  
The Wi-Fi Protected Setup Mark is a mark of  
the Wi-Fi Alliance.  
“Wi-Fi”, “Wi-Fi Protected Setup”, “WPA” and  
“WPA2” are marks or registered marks of the  
Wi-Fi Alliance.  
DLNA, the DLNA Logo and DLNA  
CERTIFIED are trademarks, service marks,  
or certification marks of the Digital Living  
Network Alliance.  
26  
VQT4R14  
Others  
Specifications  
High Definition Video Camera  
Information for your safety  
Still picture recording format:  
JPEG (Design rule for Camera File system,  
based on Exif 2.2 standard)  
MPO format compatible (3D still picture)  
Refer to the owner’s manual (PDF format) for  
picture size of a still picture and number of  
recordable pictures.  
Recording media:  
SD Memory Card  
SDHC Memory Card  
SDXC Memory Card  
Power source:  
DC 9.3 V (When using AC adaptor)  
DC 7.2 V (When using battery)  
Power consumption:  
Recording;  
/
HC-X920 HC-X920M  
9.3 W  
HC-X910  
8.7 W  
Refer to the owner’s manual (PDF format) for  
details on SD cards usable in this unit.  
Charging;  
10.3 W  
HC-X920M  
Built-in memory; 32 GB  
Image sensor:  
1/2.3z 3MOS image sensor  
Total; 12760 Kk3  
Motion picture recording format:  
[AVCHD]; AVCHD format version 2.0 compliant  
(AVCHD 3D/Progressive)  
[iFrame]; MPEG-4 AVC file format compliant  
(.MP4)  
Motion picture compression:  
MPEG-4 AVC/H.264  
MPEG-4 MVC/H.264 (AVCHD 3D)  
Audio compression:  
[AVCHD]; Dolby® Digital/5.1 ch (built-in  
microphone), 2 ch (built-in microphone/external  
microphone)  
Effective pixels;  
Motion picture; 2830 Kk3 (16:9)  
Still picture; 2260 Kk3 (4:3),  
2540 Kk3 (3:2), 2830 Kk3 (16:9)  
Lens:  
Auto Iris, 12k Optical Zoom, F1.5 to F2.8  
Focal length; 2.84 mm to 34.1 mm  
Macro (Full range AF)  
35 mm equivalent;  
[iFrame], [MP4]; AAC/2 ch  
Motion picture;  
Recording mode and transfer rate:  
[1080/60p]; Maximum 28 Mbps (VBR)  
[PH]; Maximum 24 Mbps (VBR)  
[HA]; Average 17 Mbps (VBR)  
[HG]; Average 13 Mbps (VBR)  
[HE]; Average 5 Mbps (VBR)  
[iFrame]; Maximum 28 Mbps (VBR)  
[AVCHD 3D]; Maximum 28 Mbps (VBR)  
[SbS 3D]; Average 17 Mbps (VBR)  
Refer to the owner’s manual (PDF format) for  
the picture size and recordable time of motion  
picture.  
29.8 mm to 399.2 mm (16:9)  
Still picture;  
36 mm to 431.7 mm (4:3),  
33.1 mm to 397.1 mm (3:2),  
29.8 mm to 399.2 mm (16:9)  
Minimum focus distance;  
Normal; Approx. 3.5 cm (1.4q) (Wide)/  
Approx. 1.2 m (4.0 feet) (Tele)  
Tele Macro; Approx. 95 cm (38q) (Tele)  
Intelligent Auto Macro;  
Approx. 1 cm (0.4q) (Wide)/  
Approx. 95 cm (38q) (Tele)  
Filter diameter:  
49 mm  
Zoom:  
12k optical zoom, 25k i.Zoom, 40k/700k  
digital zoom  
27  
VQT4R14  
Image stabilizer function:  
Mass (Weight):  
Optical (Hybrid Optical Image Stabilizer, Active  
Mode (Rotation correction), Optical Image  
HC-X920  
Approx. 417 g (Approx. 0.919 lbs.) [without  
battery (supplied) and an SD card (optional)]  
HC-X920M  
Stabilizer Lock, Tilt correction function  
)
Creative Control:  
[Miniature Effect]/[Silent movie]/[8mm movie]/  
[Time Lapse Rec]  
Approx. 419 g (Approx. 0.924 lbs.) [without  
battery (supplied)]  
Monitor:  
HC-X910  
3.5z wide LCD monitor (Approx. 1152 K dots)  
Viewfinder:  
0.24z wide EVF (Approx. 263 K dots  
equivalent)  
Approx. 415 g (Approx. 0.915 lbs.) [without  
battery (supplied) and an SD card (optional)]  
Mass (Weight) in operation:  
HC-X920  
Microphone:  
Approx. 477 g (Approx. 1.052 lbs.) [with battery  
(supplied) and an SD card (optional)]  
5.1 channel surround microphone/  
Zoom microphone/Focus microphone/  
Stereo microphone  
HC-X920M  
Approx. 479 g (Approx. 1.056 lbs.) [with battery  
Minimum required illumination:  
Approx. 1.6 lx (1/30 with Low Light mode in the  
Scene Mode)  
Approx. 1 lx with the Color Night Rec function  
AV connector video output level:  
1.0 Vp-p, 75 h, NTSC system  
HDMI mini connector video output level:  
HDMI™ (x.v.Color™) 1080p/1080i/480p  
AV connector audio output level (Line):  
316 mV, 600 h, 2 ch  
(supplied)]  
HC-X910  
Approx. 475 g (Approx. 1.047 lbs.) [with battery  
(supplied) and an SD card (optional)]  
Operating temperature:  
0 oC to 40 oC (32 °F to 104 °F)  
Operating humidity:  
10%RH to 80%RH  
Battery operation time:  
See page 13  
Headphone output:  
/
HC-X920 HC-X920M  
77 mV, 32 h (Stereo mini jack)  
HDMI mini connector audio output level:  
[AVCHD]; Dolby Digital/Linear PCM  
[iFrame], [MP4]; Linear PCM  
MIC input:  
j60 dBV (Mic sensitivity j40 dB equivalent,  
0 dB=1 V/Pa, 1 kHz)  
(Stereo mini jack)  
Wireless transmitter:  
Compliance standard; IEEE802.11b/g/n  
Frequency range used;  
Central frequency 2412 MHz to 2462 MHz [11ch]  
Encryption method; Wi-Fi compliant WPA™/  
WPA2™/WEP  
Access method; Infrastructure mode  
AC adaptor  
USB:  
Information for your safety  
Reader function  
SD card; Read only (No copyright protection  
support)  
Power source:  
AC 110 V to 240 V, 50/60 Hz  
Power consumption:  
16 W  
DC output:  
DC 9.3 V, 1.2 A  
HC-X920M  
Built-in memory; Read only  
Hi-Speed USB (USB 2.0), USB terminal Type Mini AB  
USB host function (for USB HDD)  
Flash:  
Available range; Approx. 1.0 m to 2.5 m  
(3.3 feet to 8.2 feet)  
Dimensions:  
Dimensions:  
52 mm (W)k26 mm (H)k86.3 mm (D) [2.1 q  
(W)k1.0 q (H)k3.4 q (D)]  
Mass (Weight):  
67 mm (W)k72 mm (H)k150 mm (D)  
[2.64 q (W)k2.83 q (H)k5.90 q (D)] (including  
projecting parts)  
Approx. 115 g (Approx. 0.25 lbs.)  
28  
VQT4R14  
When using 3D Conversion Lens  
(optional)  
Lens:  
F2.0 (f = 1.64 mm)  
35 mm equivalent; 36 mm  
Minimum recording distance; Approx. 1.2 m  
(3.9 feet)  
Minimum illumination:  
Approx. 12 lx (1/30 with Low Light Mode in the  
Scene Mode)  
Others  
Optional accessories  
Accessory No.  
VW-BC20PP  
Figure  
Description  
Battery charger  
VW-VBN130*1  
VW-VBN260  
Rechargeable Lithium Ion Battery  
Pack  
Rechargeable Lithium Ion Battery  
Pack  
RP-CDHM15  
RP-CDHM30  
HDMI mini cable  
VW-W4907H*2  
VW-CLT2*2  
Wide conversion lens  
3D Conversion Lens  
VW-LF49N*2  
Filter kit  
*1 Please refer to page 13, concerning the battery charging time and available recording time.  
*2 Remove the lens hood (supplied) and set to the flash setting to ([OFF]).  
29  
VQT4R14  
Accessory No.  
VW-VMS10PP  
Figure  
Description  
Stereo microphone  
VW-SK12PP  
Shoe adaptor  
NOTE:  
Accessories and/or model numbers may vary by country. Please consult your local  
dealer.  
Product numbers correct as of Dec. 2012. These may be subject to change.  
30  
VQT4R14  
Accessory Order Form (For USA and Puerto Rico Customers)  
Please photocopy this form when placing an order.  
1. Model #  
2. Items Ordered  
Accessory #  
Description  
Price Each  
Quantity  
Total Price  
Shipping & Handling  
Subtotal  
$6.95  
Your State & Local Sales Tax  
Total  
3. Method of payment (check one)  
American Express  
VISA  
Credit Card #  
MasterCard  
Expiration Date  
Discover  
Customer Signature  
(Please do not send cash)  
4. Shipping information (UPS delivery requires complete street address)  
Ship To:  
Mr.  
Mrs.  
Ms.  
Phone#:  
First  
Last  
Day  
(
)
)
Street Address  
City  
Night  
(
State  
Zip  
TO OBTAIN ANY OF OUR ACCESSORIES YOU CAN DO ANY OF  
THE FOLLOWING:  
VISIT YOUR LOCAL PANASONIC DEALER  
OR  
CALL PANASONIC’S ACCESSORY ORDER LINE AT 1-800-332-5368  
[6 AM-6 PM M-F, PACIFIC TIME]  
OR  
MAIL THIS ORDER TO: PANASONIC NATIONAL PARTS CENTER  
20421 84th Ave. S., Kent, WA 98032  
In CANADA, please contact your local Panasonic dealer for more information on Accessories.  
31  
VQT4R14  
Others  
Limited Warranty  
(ONLY FOR U.S.A. AND PUERTO RICO)  
Panasonic Consumer Marketing Company of North America,  
Division of Panasonic Corporation of North America  
One Panasonic Way, Secaucus, New Jersey 07094  
Panasonic Products Limited Warranty  
Limited Warranty Coverage (For USA and Puerto Rico Only)  
If your product does not work properly because of a defect in materials or workmanship,  
Panasonic Consumer Marketing Company of North America (referred to as “the warrantor”) will,  
for the length of the period indicated on the chart below, which starts with the date of original  
purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts,  
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price.  
The decision to repair, replace or refund will be made by the warrantor.  
Product or Part Name  
High Definition Video Camera  
Parts  
Labor  
1 Year  
90 Days  
All included Accessories  
(Except Non-Rechargeable Batteries)  
90 Days  
Not Applicable  
Only Non-Rechargeable Batteries  
10 Days  
Not Applicable  
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty  
period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for  
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies  
to products purchased and serviced in the United States or Puerto Rico. This warranty is  
extended only to the original purchaser of a new product which was not sold “as is”.  
Mail-In Service  
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the product  
prepaid to:  
Panasonic Exchange Center  
4900 George McVay Drive Suite B McAllen, TX 78503  
Online Repair Request  
To submit a new repair request and for quick repair status visit our Web Site at  
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s  
Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping  
Panasonic is committed to providing the most up to date information. Include a letter detailing the  
complaint, a return address and provide a daytime phone number where you can be reached.  
A valid registered receipt is required under the Limited Warranty.  
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE  
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE  
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE  
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF  
PURCHASE.  
32  
VQT4R14  
Limited Warranty Limits And Exclusions  
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER  
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which  
occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which  
result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,  
set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning  
damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office,  
restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service  
Center or other Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY  
COVERAGE”.  
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING  
FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.  
(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media  
or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)  
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF  
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, or  
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.  
This warranty gives you specific legal rights and you may also have other rights which vary from state  
to state. If a problem with this product develops during or after the warranty period, you may contact  
your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the  
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE  
YOUR RESPONSIBILITY.  
Customer Services Directory (United States and Puerto Rico)  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Service Center; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
You may also contact us directly at:  
1-800-211-PANA (7262)  
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST  
For hearing or speech impaired TTY users, TTY: 1-877-833-8855  
Accessory Purchases (United States and Puerto Rico)  
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products  
by visiting our Web Site at:  
Or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)  
(Monday-Friday 9am-9pm EST)  
Panasonic National Parts Center  
20421 84th Ave. S., Kent, WA 98032  
(We accept Visa, MasterCard, Discover Card, American Express)  
For hearing or speech impaired TTY users, TTY: 1-866-605-1277  
As of October 2012  
33  
VQT4R14  
Others  
Warranty  
(For Canadian Customers)  
Panasonic Canada Inc.  
5770 Ambler Drive, Mississauga, Ontario L4W 2T3  
PANASONIC PRODUCT – LIMITED WARRANTY  
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under  
normal use and for a period as stated below from the date of original purchase agrees to, at its option  
either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished  
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will  
be made by Panasonic Canada Inc.  
Camcorder Products - One (1) year, parts and labour  
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product  
mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold  
“as is”, and which product was delivered to you in new condition in the original packaging.  
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE  
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND  
PLACE OF PURCHASE IS REQUIRED  
LIMITATIONS AND EXCLUSIONS  
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER  
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in  
shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result  
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments,  
misadjustment of consumer controls, improper maintenance, improper batteries, power line surge, lightning damage,  
modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other  
business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is  
attributable to acts of God.  
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are  
warranted for ninety (90) days from date of original purchase.  
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR  
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY  
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT  
OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty  
excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other  
memory or recorded content. This list of items is not exhaustive, but for illustration only.)  
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or  
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions  
may not be applicable. This warranty gives you specific legal rights and you may have other rights which  
vary depending on your province or territory.  
WARRANTY SERVICE  
For product operation and information assistance, please contact:  
Our Customer Care Centre:  
Telephone: 1-800-995-8649  
Fax #: (905) 238-2360  
For defective product exchange within the warranty period, please contact the original dealer or our  
Customer Care Centre.  
34  
VQT4R14  
Others  
Useful Information  
(Only For Latin American Countries)  
Customer Service  
Customer Service Directory  
Obtain product information and operative assistant; localize the closer distributor or  
Service Center; buy spare parts and accessories by our web site to Latin American:  
Also you may contact us directly by our Contact Center:  
Panama  
800-PANA (800-7262)  
Colombia  
Ecuador  
Costa Rica  
El Salvador  
Guatemala  
Chile  
01-8000-94PANA (01-8000-947262)  
1800-PANASONIC (1800-726276)  
800-PANA737 (800-7262737)  
800-PANA (800-7262)  
1-801-811-PANA (1-801-811-7262)  
800-390-602  
From a cell phone: 797-5000  
800-PANA-800 (800-7262-800)  
0-800-PANA (0-800-7262)  
0-800-00-PAN(0-800-00726)  
0800-333-PANA (0800-333-7262)  
0810-321-PANA (0810-321-7262)  
0800-11-PANA (0800-11-7262)  
809-200-8000  
Venezuela  
Uruguay  
Peru  
Argentina  
Paraguay  
Dominican Republic  
Mexico Service  
To obtain information in the Republic of Mexico contact us at:  
Or you may contact us in the next following phones numbers:  
01800-VIP-PANA (01800-847-7262) - Interior  
(55) 5000-1200 - Mexico D.F. and Metropolitan Area  
35  
VQT4R14  
Panasonic Consumer Marketing Company of North America,  
Division of Panasonic Corporation of North America  
One Panasonic Way, Secaucus, NJ 07094  
Panasonic Canada Inc.  
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3  
VQT4R14  
F1212KK0 ( 2000 )  
© Panasonic Corporation 2012  
Printed in Japan  

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