Lexmark 3200 User Manual

3100, 3200 MFP options  
User’s Guide  
3100  
3200  
Click here for  
Quick Reference  
October 2002  
Contents  
Contents  
iii  
Contents  
iv  
1
Making copies  
Quick copies  
1 Make sure the MFP (Multifunction Printer) control panel is in copy mode and the Readystatus  
message is displayed. If necessary, press Stop/Clear to return to copy mode.  
2 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
3 Enter the number of copies you want to make using the numeric keypad.  
4 Press Go/Send to start scanning your documents.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
Examples of typical jobs  
The following examples explain how to change the settings on the control panel to perform specific  
copying jobs. Each of the examples assumes the necessary features (duplex, color, and so on) are  
installed on the scanner and printer.  
Make sure you are in copy mode and the Readystatus message is displayed. If necessary, press  
Stop/Clear to reset the control panel to copy mode.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
Job 1: single page  
1 Place the document on the flatbed of the scanner.  
2 Make sure 1appears on the control panel display as the copy count (default). If it does not,  
press Stop/Clear to reset the control panel to copy mode.  
3 Press Go/Send.  
Making copies  
1
       
Job 2: mixed content  
Make eight copies of a two-page, letter-size document containing one drawing within the text.  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press Collation/Finishing until you see Collateappear on the control panel display.  
3 Press Content until the mixed light comes on.  
4 Press 8 on the keypad, and then press Go/Send.  
Job 3: use 2-up to save paper  
Make three copies of a four-page document which has some text in color, but minimize paper usage.  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press 3 on the keypad.  
3 Press Paper Saver until the 2-up light comes on. If the scanner and printer support duplex,  
you could also choose Duplex to save paper.  
4 Press Collation/Finishing until you see Collateon the control panel display.  
5 Press Content until the mixed light comes on, and then press Go/Send.  
Job 4: duplex copies  
Make a legal-size, two-page document fit on a duplexed, letter-size page for insertion in a  
standard-size notebook. The original documents contain several color photographs as well as some  
text.  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press Content until the mixed light is on.  
3 Press Duplex until the  
light is on.  
4 Press Original Size until the legal light is on.  
5 Press Copy Size until the letter light is on.  
6 Press Go/Send.  
Examples of typical jobs  
2
     
Job 5: enlarge copies  
Enlarge a black-and-white drawing so you can see it better and make annotations.  
1 Place the document on the flatbed of the scanner.  
2 Press Enlarge. Hold down the button to rapidly increase the scaling factor.  
3 Release the button when 125%appears on the control panel display. You may need to  
experiment to get the copy just the way you want it.  
4 Press Go/Send.  
Job 6: document with color  
Make copies of a one page letter-size document containing several small, color photographs.  
1 Place the document on the flatbed of the scanner.  
2 Press Content until the photo light is on, and then press Go/Send to print a copy.  
Note: Photo mode is intended to be used to copy actual photographs or similar high  
quality images. Photos printed on a printer should be copied using mixed mode.  
3 Press Content until the mixed light comes on, and then press Go/Send to print a second  
copy.  
4 Compare the two copies to the original, and then decide which setting produces the best  
quality of the photograph. Reset Content to the best choice (photo or mixed).  
5 Enter the number of copies you want using the numeric keypad.  
6 Return the page with the photograph to the scanner, and then press Go/Send.  
Examples of typical jobs  
3
   
Adjust copy quality  
You can use the settings in the following tables to adjust the output quality of your copies.  
Change the brightness  
Feature  
Lighter  
Darker  
Description  
Produces lighter copies.  
Produces darker copies.  
Set the copy size  
Feature  
Description  
Copy Size  
Selects the size of the copy being made from the available paper sizes in  
the printer.  
Note: If a particular paper size is not properly loaded into the printer, no  
indication appears on the display for that paper size.  
Original Size --  
Scroll to specify different paper sizes for the original. The paper size is  
shown on the display and the indicator light is on.  
Letter, Legal, A4  
Original Size -- Other  
Scrolls through paper sizes other than letter, legal, and A4.  
Reduce or enlarge  
Feature  
Reduce  
Description  
Press once to decrease the scaling factor by 1%. Hold button down to rapidly  
decrease the scaling factor.  
If either Reduce or Enlarge is pressed, the Original Size light is turned off.  
Automatic scaling between the original and the copy is used if the paper  
size selections have been set.  
Enlarge  
Press once to increase the scaling factor by 1%. Hold button down to rapidly  
increase the scaling factor.  
If either Reduce or Enlarge is pressed, the Original Size light is turned off.  
Automatic scaling between the original and the copy is used if the paper  
size selections have been set.  
Adjust copy quality  
4
     
Select the content  
Content defines what kind of original is being copied. One of the content features is always selected.  
The current selection is indicated by one of the three content lights being on.  
Feature  
text  
Description  
Original document is composed entirely of text, simple line-art graphics, or  
a combination of both. This choice is the default.  
The highest possible scan speed is used. Copies are black and white only,  
even if the original is color.  
mixed  
photo  
Original document contains a mix of both text and graphics.  
If both the scanner and printer are color-capable, this choice produces  
color copies.  
Original document contains extremely fine details and graphics. Use with  
actual photographs or similar high quality images.  
If both the scanner and printer are color-capable, this choice produces  
color copies. The highest scan resolution is used.  
mixed mono  
Original document contains a mix of both text and graphics.  
Copies are black-and-white only, even if the original is color.  
(only available with  
color scanner/color  
printer  
combinations)  
mixed image  
Original document has a mix of both text and graphics, but image quality  
is the highest priority.  
(only available with  
some color  
scanners)  
If both the scanner and printer are color-capable, this choice produces  
color copies.  
photo mono  
Select if your original is an actual photograph or similar high quality image.  
(only available with  
color scanner/color  
printer  
Copies are black and white only, even if the original is color. The highest  
resolution is used.  
combinations)  
Select the content  
5
               
Set the duplex option  
Duplex option  
Description  
Display message  
1 > 2  
Two single-sided originals are copied  
to one two-sided copy (long edge or  
short edge).  
1 > 2 short edge  
One double-sided original is copied to 2 > 1  
two single-sided copies.  
(available only if scanner  
supports duplex)  
A double-sided original is copied to a  
double-sided copy.  
2 > 2  
(available only if scanner  
supports duplex)  
Note: If you press Duplex and no duplex lights come on, no duplex functions can be  
performed. This response occurs if the printer does not have duplex capabilities.  
Set Collation/Finishing features  
Collation is turned off by default. To turn collation on, press Collation/Finishing until you see  
Collatein the control panel display, and then press Select. Turning collation on produces complete,  
ordered copies of the original.  
Finishing features (such as stapling or hole punch) are only available if your printer supports finishing  
functions. If your printer does not support finishing, only collation is supported.  
Save paper when you print  
This process of saving paper is sometimes referred to as N-up. Some features share a panel light.  
For example, the same panel light is on for both 4-up and 4-up Landscape printing.  
Set the duplex option  
6
             
There are five choices available in the Paper Saver menu. Press Paper Saver until your selection  
appears in the control panel display.  
Feature  
Description  
Off  
N-up copying is turned off (no choices lit). This is the default setting. You  
can turn the N-up frame On or Off in the Copy menu on the Copy Setting  
configuration page located on the resident Web page.  
2-up copying transfers two originals to one copy. The two originals are  
rotated and reduced in size to fit onto a single sheet.  
2-up Landscape reduces your two landscape originals to fit on a single  
sheet of paper.  
4-up copying saves even more paper by transferring four originals to one  
single-sided copy. Your four originals are reduced to fit on a single sheet of  
paper in portrait mode.  
4-up Landscape reduces your four originals to fit on a single sheet of  
paper in landscape mode.  
Note: If you want to have each page surrounded by a border, select Solid Border for  
Paper Saver in the Copy menu.  
Select your copy media  
The printer may be capable of using media types other than plain paper for your copies.  
Media type describes the kind of material being printed on, such as plain paper, transparencies, card  
stock, and bond paper.  
Feature  
Description  
Plain paper  
Transparency  
Plain paper is the default for copy media type.  
Choose transparency to draw from the tray loaded with transparencies.  
Transparency +  
Separators  
Press Copy Media until the transparency light is lit, and then press it  
again until Transparency+Sepappears on the control panel display.  
This choice inserts a plain sheet of paper between transparencies if the  
transparencies and paper are correctly loaded in the printer. The Plain  
Paper source must be an automatic tray and the size must be set to be the  
same size as the loaded transparencies.  
Other  
Select from other possible copy media. Press this button repeatedly to  
scroll through the other choices.  
Only properly loaded media types are presented as choices. Refer to your  
printer documentation for help in loading paper properly.  
Select your copy media  
7
   
2
Sending faxes  
There are three ways to send an outgoing fax using the MFP control panel. You can manually enter  
the telephone number to the receiving fax machine and then transmit your fax. Create shortcut  
numbers and then select the shortcut number and transmit your fax.  
Note: If you use the flatbed of the scanner, watch the control panel for messages. If  
prompted to Place Next Or Stop, place the next page and then press Go/Send  
to continue scanning. Press Stop/Clear when all the pages have been scanned.  
Entering a fax recipient number  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press Fax/Scan Mode repeatedly until you see Enter Phone #on the control panel display.  
3 Use the numeric keypad to enter the telephone number of the person receiving the fax.  
Note: Press Pause to insert a two second delay during dialing.  
4 Press Go/Send. The fax modem dials the number and sends the fax once the connection is  
made.  
Using fax destination shortcuts  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press # on the numeric keypad, and then enter the shortcut number of the fax destination.  
For information on creating shortcut numbers, see Create permanent fax destinationson  
3 Press Go/Send. The fax modem dials the number and sends the fax once the connection is  
made.  
Sending faxes  
8
   
Select a Scan to Fax destination  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press Fax/Scan Mode repeatedly until you see SCANFaxon the control panel display.  
3 Press Menu > until you see the correct fax destination.  
Note: If you want to send to multiple fax destinations at the same time, you must create  
a permanent destination containing all the fax numbers of the group. See your  
network administrator for help.  
4 Press Go/Send. The fax modem dials the number and sends the fax once the connection is  
made.  
Cancel an outgoing fax  
There are two ways to cancel an outgoing fax:  
While the original documents are still scanning, press Stop/Clear to cancel sending the fax.  
After the original documents have been scanned to memory, press Menu > repeatedly until  
you see Cancel Fax, and then press Select. Press Menu > repeatedly until you see the  
phone number of the outgoing fax you want to cancel, and then press Select.  
When you cancel an outgoing fax, the MFP control panel resets to copy mode. You must restart the  
fax sending process.  
Examples of typical fax jobs  
You can send an outgoing fax using any of the three methods already mentioned. The examples  
below show manually entering the fax number on the numeric keypad.  
Note: If you are using the flatbed of the scanner, watch the control panel display for  
messages. If prompted to Place Next Or Stop, place the next page and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
Job 1: one page  
1 Place the document on the flatbed of the scanner.  
2 Press Fax/Scan Mode repeatedly until Enter Phone #appears on the control panel display.  
3 Enter the fax recipient phone number on the numeric keypad.  
4 Press Go/Send.  
Examples of typical fax jobs  
9
   
Job 2: multiple pages  
1 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
2 Press Fax/Scan Mode repeatedly until Enter Phone #appears on the control panel display.  
3 Enter the fax recipient phone number on the numeric keypad.  
4 Press Go/Send.  
Job 3: mixed content (text and graphics)  
1 Place the document on the flatbed of the scanner.  
2 Press Fax/Scan Mode repeatedly until Enter Phone #appears on the control panel display.  
3 Enter the fax recipient phone number on the numeric keypad.  
4 Press Content repeatedly until mixed is selected.  
5 Press Fax Resolution repeatedly until fine is selected.  
6 Press Go/Send.  
Job 4: photo (400 x 400 dpi)  
1 Place the photo on the flatbed of the scanner.  
2 Press Fax/Scan Mode repeatedly until Enter Phone #appears on the control panel display.  
3 Enter the fax recipient phone number on the numeric keypad.  
4 Press Content repeatedly until photo is selected.  
5 Press Fax Resolution, and then select ultra fine.  
6 Press Go/Send.  
Job 5: colored original (credit card receipt)  
1 Make a black and white copy of your original. This often produces a document that is much  
clearer and more easily faxed.  
2 Place the copy on the flatbed of the scanner.  
3 Press Fax/Scan Mode repeatedly until Enter Phone #appears on the control panel display.  
4 Enter the fax recipient phone number on the numeric keypad.  
5 Press Content repeatedly until mixed is selected.  
Examples of typical fax jobs  
10  
       
6 Press Fax Resolution, and then select fine.  
7 Press Go/Send.  
Examples of typical fax jobs  
11  
3
Scanning to PC  
Create a scan profile  
A scan profile includes all the necessary information about your originals and presets the MFP  
control panel to those settings. LexmarkScanBackUtility is an easy way to create Scan to PC  
profiles. You can also browse to the IP address of the MFP to create Scan to PC or Scan to e-mail  
profiles.  
Use ScanBack utility  
The ScanBack Utility is shipped on the MFP CD.  
Step 1: Set up your Scan to PC profile  
1 Launch the ScanBack Utility. If you installed the software using the default directories, click  
Start, Programs, Lexmark, MFP, and then ScanBack Utility.  
2 Select the MFP you want to use. If none are listed, see your systems person to obtain a list,  
or click the Setup button to manually search for an IP address or hostname. You must select  
at least one MFP to continue creating a profile.  
3 Follow the instructions on the screens to define the type of document being scanned and  
what kind of output you want to create. Available settings are determined by the capabilities  
of the MFP you select.  
4 Make sure to check:  
Show MFP Instructions -- if you want to view or print the final directions  
Create Shortcut -- if you want to save this group of settings to use again  
5 Click Finish. A dialog box displays your scan profile information and the status of the  
received images.  
Step 2: Scan your original documents  
1 Locate the MFP you specified in the scan profile.  
2 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
Scanning to PC  
12  
   
3 On the control panel, press Fax/Scan Mode repeatedly until you see SCANPROFILE.  
4 Press Menu > repeatedly until you see your scan profile name.  
5 Press Go/Send to start scanning.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
6 Return to your computer. Your output file is saved in a directory or launched in the application  
you specified.  
Use the MarkNet Web pages  
The MarkNetresident Web pages are stored on the MarkNet print server installed in your MFP.  
Step 1: Set up your scan profile  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Create Scan Profiles.  
3 Click PC Scan Profile.  
4 Select your scan settings. For more explanation about the settings, see Custom Scan to PC  
5 Click Next.  
Step 2: Select a storage location  
1 Specify a path and file name for saving the scan output file somewhere on your PC. For  
example, browse to your desktop, find the appropriate directory, and type in a file name.  
2 Assign a Profile Name. This is the name that appears in the SCAN PROFILE list on the  
MFP control panel.  
3 Click Submit. A Receiving Image window appears on your desktop indicating that your PC is  
waiting to receive the scan output file.  
Step 3: Scan your original documents  
1 Locate the MFP you specified in the scan profile.  
2 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
3 On the control panel, press Fax/Scan Mode repeatedly until you see SCANPROFILE.  
Create a scan profile  
13  
     
4 Press Menu > repeatedly until you see your scan profile name.  
5 Press Go/Send to start scanning.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
6 Return to your PC when the job is finished. The job status window changes to Image  
Received. Once your scan output file appears in the list, you can select it and launch an  
application to open the file.  
Note: PC Scan Profiles are not stored. Once they are used, they disappear from the  
control panel list.  
Custom Scan to PC settings  
Menu  
Settings  
Description  
Quick Setup  
Custom  
Lets you customize the scan job settings.  
Lists preset formats.  
Text --BW PDF  
Text -- BW TIFF  
Lets you customize the brightness, set the size  
of your originals, and the orientation of your  
scan file output.  
Mixed -- Gray PDF  
Mixed -- Color PDF  
Photo -- Color JPEG  
Photo -- Color TIFF  
Photo -- Gray JPEG  
Photo -- Gray TIFF  
(Color is only available if your scanner supports  
color.)  
Format Type  
Compression  
Contrast  
JPEG, PDF, TIFF and  
PostScript (PS)  
Determines the final output format of the  
scanned document.  
None, JPEG, ZLib, G4  
Determines the compression format used to  
compress the scanned document output file.  
Text, Mixed, Photo  
Describes the content of the originals being  
scanned.  
Scan Depth  
RGB (available only with color Describes the color scale of the originals being  
scanners)  
scanned.  
Gray, BW (Black and White)  
Resolution  
Original Size  
Orientation  
75, 150, 200, 300, 400, and  
600 dpi  
Sets the resolution of the scanned document  
output file.  
Letter, Legal, A4, and so on.  
Tells the scanner the paper size of the originals  
being scanned.  
Portrait, Landscape  
Determines the orientation of your scanned  
document output file.  
Custom Scan to PC settings  
14  
   
Menu  
Settings  
Description  
Save to  
Type in the path or browse to  
the location  
Location path where scanned file is to be  
located.  
Profile Name  
Duplex  
Type in a unique name  
Name that appears in the MFP control panel.  
Select this name in the MFP control panel to  
activate the scan profile.  
Both or Single (only available  
with duplex scanners)  
Specifies the original is a duplex page.  
Custom Scan to PC settings  
15  
4
Scanning to e-mail  
Create a scan to e-mail profile  
A scan profile includes all the necessary information about your originals and presets the MFP  
control panel to those settings.  
Scan profiles are temporary destinations. A maximum of ten scan profiles can be stored. When the  
eleventh profile is created, the oldest is discarded.  
Step 1: Set up your scan profile  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Create Scan Profiles.  
3 Click E-mail Scan Profile.  
4 Specify the recipient and the sender. You can assign a subject and add a message to the  
content of the e-mail.  
5 Select the scan type, resolution, and size of the original.  
6 Specify whether the file is to be sent as an e-mail attachment or as a Web link.  
Attachment -- a copy of the scanned document is sent attached to the e-mail message  
Web link -- the scanned document is sent to a storage area on a Web site and a Web link  
to that site is sent to the e-mail recipient  
7 Assign a profile name.  
8 Click Submit.  
Step 2: Scan your original documents  
1 Locate the MFP. This must be the same MFP where the scan profile is stored.  
2 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
3 On the control panel, press Fax/Scan Mode repeatedly until you see SCANPROFILE.  
4 Press Menu > repeatedly until you see your scan profile name.  
Scanning to e-mail  
16  
       
5 Press Go/Send to start scanning.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
Scan to permanent e-mail destinations  
For e-mail addresses you frequently use, permanent e-mail destinations can be set up by your  
network administrator. Once a permanent destination is created, it is available on the MFP control  
panel.  
1 Locate the MFP where the permanent destinations are stored.  
2 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
3 On the control panel, press Fax/Scan Mode repeatedly until you see SCANEMAIL.  
4 Press Menu > repeatedly until you see your e-mail destination.  
Note: If you want to send to multiple e-mail destinations, press Select when you see each  
destination, and then Menu > until you see your next choice. An asterisk appears  
beside your selections. Your e-mail is sent to each destination you selected and the  
last destination appearing in the control panel display.  
5 Press Go/Send to start scanning.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
Scan to permanent e-mail destinations  
17  
 
5
Scanning to FTP  
Scan to an FTP destination  
Once an FTP destination has been configured by your systems person, the name of the destination  
becomes available as a network scanning choice in the MFP control panel.  
1 Locate the MFP you want to use. This must be the MFP configured with your FTP destination.  
2 Load all pages in the automatic document feeder of the scanner. Place the pages according  
to the drawing on the scanner.  
3 Press Fax/Scan Mode repeatedly until you see SCANFTP.  
4 Press Menu > repeatedly until you see the name of your FTP destination, and then press  
Select.  
5 Press Go/Send to start scanning.  
Note: If you are using the flatbed of the scanner, watch the control panel for messages.  
If prompted to Place Next Or Stop, place the next page on the flatbed and then  
press Go/Send to continue scanning. Press Stop/Clear when all the pages have  
been scanned.  
After the job is finished, an FTP confirmation page is printed. The confirmation page includes  
the FTP server, directory, and the file name.  
FTP confirmation page  
FTP server: rome.gre.kidnet.bigcity.com  
Directory: web/scans  
Save Scan File (s)  
pic2000-03-13_131942.pdf  
Scanning to FTP  
18  
   
6
Using the MFP control panel  
Button and menu key  
12  
9
8
2
1
10  
13 15  
14  
17  
3
5
7
16  
4
6
11  
Function in copy  
mode  
Function in scan to  
network mode  
Key  
1
Function in fax mode  
Manual fax: Control panel status  
Control panel status  
Control panel status displays  
for scanning and current  
scan to network destination.  
displays for copying and displays a prompt to Enter  
a Readymessage.  
Phone #.  
Scan to Fax: Control panel  
displays SCANFax  
2
3
Keypad for entering  
Manual fax: Keypad for entering  
Keypad for entering numbers  
lets you move around in  
destination lists.  
number of copies to be outgoing fax phone numbers.  
made.  
Scan to Fax: Keypad lets you  
move around in destinations lists.  
Menu> and <Menu  
moves you forward and apply. Backspace (<Menu) lets  
backward in copy  
menus.  
Manual fax: Menu> does not  
Menu> and <Menu moves  
you forward and backward in  
destination lists.  
you move backward to reenter  
information.  
Scan to Fax: Menu > and < Menu  
moves you forward and backward  
in destination lists.  
4
Select makes your  
Pause lets you insert a two second Select makes your choice  
choice active and saves dial out pause in an outgoing fax  
active and saves your  
setting.  
your setting.  
phone number.  
Using the MFP control panel  
19  
     
Function in copy  
mode  
Function in scan to  
network mode  
Key  
5
Function in fax mode  
Return takes you back Redial sets the fax modem to  
to previous menu  
choice.  
Return takes you back to  
previous menu choice.  
redial the last outgoing fax phone  
number.  
6
7
8
Original Size defines  
Original Size defines the size of  
Original Size defines the  
size of the original (letter,  
legal, A4, other).  
the size of the original  
the original (letter, legal, A4,  
(letter, legal, A4, other). other).  
Copy Size specifies the Copy Size does not apply to fax  
size of the copy (letter,  
legal, A4, other).  
Copy Size changes the size  
setting for the scanned file  
(letter, legal, A4, other).  
mode.  
Control panel displays a Manual fax: Control panel  
Control panel displays your  
custom scan profile name or  
a list of e-mail and FTP  
destinations.  
Readystatus message displays an Enter Phone #  
indicating you are in  
copy mode (default).  
prompt.  
Scan to Fax: Control panel  
displays SCANFax.  
9
Stop/Clear clears the  
number of copies so  
you can start over or  
cancels the copy job  
being sent.  
Stop/Clear stops a fax from being Stop/Clear stops the scan  
sent or cancels a fax that is  
already being sent. Control panel  
returns to copy mode.  
and returns the control panel  
to copy mode.  
Faxes, e-mails, and all other  
network scans must be  
resubmitted.  
Note: Faxes already scanned to  
memory cannot be canceled by  
pressing Stop/Clear. Click the  
Send faxeslink for more  
information.  
10  
Go/Send starts the  
Go/Send activates the fax dial out Go/Send starts the process  
process of scanning an process.  
original and sending the  
copy to the printer.  
of scanning a document and  
sending it to a file, as an  
e-mail, or to a designated  
FTP server.  
11  
12  
13  
<Lighter or Darker>  
<Lighter or Darker> adjusts the  
<Lighter or Darker> adjusts  
the darkness of the copy  
being made.  
adjusts the darkness of darkness of the fax being sent.  
the copy being made.  
<Reduce or Enlarge>  
adjusts the size of the  
copy being made.  
<Reduce or Enlarge> does not  
apply to fax mode.  
<Reduce or Enlarge> does  
not apply to scan to network  
mode.  
Collation/Finishing  
collates the copies  
being made or applies  
finishing options (if  
available).  
Collation/Finishing does not  
apply to fax mode.  
Collation/Finishing does  
not apply to scan to network  
mode.  
14  
15  
Duplex specifies the  
type of duplex copies  
being made.  
Duplex does not apply to fax  
mode, unless you have duplex  
capabilities on your scanner.  
Duplex does not apply to  
scan to network mode,  
unless you have duplex  
capabilities on your scanner.  
Paper Saver lets you  
print copies 2-up or  
4-up in order to save  
paper.  
Paper Saver does not apply to fax Paper Saver specifies the  
mode.  
orientation (portrait or  
landscape) of your original  
documents (applies only to  
PDFs).  
Button and menu key  
20  
Function in copy  
mode  
Function in scan to  
network mode  
Key  
16  
Function in fax mode  
Copy Media specifies  
the type of media for  
your printed copies  
(plain paper,  
Fax Resolution specifies the  
resolution of your fax (standard,  
fine, super fine, ultra fine).  
Fax Resolution specifies  
the resolution and JPEG  
quality of your scan to  
network job (standard, fine,  
super fine, ultra fine).  
Standard is the default (no lights).  
transparencies, other).  
Standard is the default (no  
lights).  
17  
Content lets you  
specify the content of  
your original being  
copied (text, mixed,  
photo).  
Content lets you specify the  
Content lets you specify the  
content of your outgoing fax (text, content of the original being  
mixed, photo).  
scanned.  
Button and menu key  
21  
Function modes  
Control panel  
mode  
When it appears on the control panel  
Message displayed  
Copy  
Default mode (you do not need to press Fax/Scan  
Mode)  
Ready  
In copy mode, you can make a copy by placing the  
document in the scanner and pressing Go/Send on the  
MFP control panel.  
Fax  
If you have set the basic fax information during setup,  
press Fax/Scan Mode once to move the control panel  
into this mode.  
Enter Phone #  
(manually enter the  
outgoing fax phone  
number)  
In fax mode, enter the fax phone number of the recipient  
using the numeric keypad on the MFP control panel, and  
then press Go/Send to send the fax.  
Scan to Fax  
If you have set the basic fax information during setup,  
and you have created fax destinations, press Fax/Scan  
Mode repeatedly until you see SCANFaxin the MFP  
control panel display.  
SCAN Fax  
(permanent  
destinations)  
Note: To send faxes to multiple destinations, you must  
create a permanent destination containing the group of  
numbers you want to fax. See Sending faxeson page 8  
for more information.  
Scan to Profile  
For your scan profiles to appear on the MFP control  
panel, you must define both your Scan to PC and  
Scan to e-mail job profiles using the MarkNet resident  
Web pages.  
SCAN PROFILE  
(back to PC or to  
an e-mail)  
In Scan to Profile mode to see your profiles, you must  
press Fax/Scan Mode repeatedly until you see  
SCANPROFILE, and then Menu > to advance through  
your profile names.  
Scan to e-mail  
For a list of permanent e-mail destinations to appear on SCAN EMAIL  
the MFP control panel, you must set up each e-mail  
recipient using the MarkNet resident Web pages.  
(permanent  
destinations)  
In Scan to e-mail mode to see your e-mail destination  
list, you must press Fax/Scan Mode repeatedly until you  
see SCANEMAIL, and then Menu > to advance  
through your permanent destinations.  
Note: To send to multiple e-mail destinations, press  
Select to add an asterisk to your choices. Press Go/  
Send when you have finished.  
Scan to FTP  
For a list of Scan to FTP destinations to appear on the  
control panel, you must set up the FTP destinations  
using the MarkNet resident Web pages.  
SCAN ® FTP  
(FTP servers)  
In Scan to FTP mode to see a list of your configured FTP  
servers, you must press Fax/Scan Mode repeatedly until  
you see SCAN FTP, and then Menu > to advance  
through your FTP destinations.  
Note: You can create multiple FTP servers, but you can  
only scan to one server at a time.  
Function modes  
22  
             
7
Customizing your MFP configuration  
Customize copy settings  
There are two ways to set up the default settings for making copies:  
You can manually define default settings for making copies at the control panel.  
1 Set Content, Duplex and all the other settings the way you typically do.  
2 Press Menu > until Copy Menuappears, and then press Select.  
3 Press Menu > until Save Settingsappears, and then press Select.  
4 Press Menu > until =Saveappears, and then press Select.  
Saving Settings appears briefly on the display to confirm the settings have been entered  
correctly. The normal display showing Ready, scaling percentage, and number of copies reappears.  
You can also set default settings for making copies at the resident Web page.  
1 Type the IP address of the MFP in the URL field of your browser (for example,  
2 Click Configuration.  
3 Select Copy Settings from the MFP menu.  
Note: Many of the available settings depend on the type of printer and scanner you have.  
Restore factory default settings  
To restore the default settings manually:  
1 Press Menu > until Copy Menuappears, and then press Select.  
2 Press Menu > until you see Factory Defaultsdisplayed, and then press Select.  
3 Press Menu > until you see =Restore, and then press Select.  
Restoring Factory Defaultsappears briefly on the display to confirm the settings have been  
entered correctly. The control panel displays the Ready status, scaling percentage, and number of  
copies.  
Customizing your MFP configuration  
23  
       
To restore the default settings through the resident Web page:  
1 Type the IP address of the MFP in the URL field of your browser (for example,  
2 Click Configuration.  
3 Select Copy Setup from the MFP menu.  
4 Find the Factory Defaultsdrop-down box, and select Restore.  
5 Click Submit.  
Manually set basic fax information  
If you have purchased a MarkNet N2501e print server, during power up the message Please Set  
Timeappears. This is the prompt to begin the required fax setup.  
Special tips for using the numeric keypad  
Repeatedly pressing each button changes it from a number, to the uppercase  
character, to the lowercase character, and then to the next character.  
Pressing Menu> or <Menu scrolls through all choices. This method offers you  
additional characters not found on the numeric keypad, such as left and right  
parenthesis, dashes, quotes, and so on.  
Press Copy Size to move to the next field or Original Size to move to the  
previous field.  
1 On the control panel, press Menu> repeatedly until you see Fax Quick Setup, and then  
press Select.  
2 When Country/Zoneappears, use Menu> to find your country and time zone (for example,  
Eastern), and then press Select to save your choice.  
3 Set the current date and time:  
If the correct date and time appear on the display, press Return to go to the next menu  
item.  
If the default date and time appear (1900-01-01 15:35) on the display, use the numeric  
keypad to change the numbers in each field. After the date and time are set, the next  
menu item appears.  
4 When you see Station Name, enter your name or company name using the numeric keypad  
on the panel.  
5 Press Return when you have finished entering your Station Name. SAVEDbriefly appears.  
6 When you see Station Number, enter your fax phone number using the numeric keypad.  
Manually set basic fax information  
24  
   
7 Press Return after entering your Station Number. SAVEDbriefly appears. After the last menu  
item has been entered, Setup Completeappears.  
Create permanent fax destinations  
Instead of entering the phone numbers of fax recipients each time you send a fax, you can create  
permanent fax destinations that appear in the MFP control panel.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. The  
destinations you create are stored only on this MFP.  
2 Click Configuration.  
3 Click Manage Destinations.  
4 Click Fax Destinations Setup.  
5 Enter a unique name for the fax recipient and specify their fax number (for example,  
John_Acct 555-1212). If you want to create a group fax destination, place a comma after  
each fax recipient number entered. Make sure your destination name identifies it as group fax  
or a fax distribution list.  
6 If you want, you can assign a shortcut number (1245). Assigning a shortcut lets you  
press # on the numeric keypad, and then the shortcut number to activate your scan.  
Note: If you try to assign a shortcut number already in use, you are prompted to select  
another number.  
7 Click Submit.  
Change fax send and receive settings  
When incoming faxes are sent to your printer, they are documented in a Receive Fax Log. For more  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. The  
destinations you create are stored only on this MFP.  
2 Click Configuration.  
3 Under the MFP heading, click Fax Setup.  
4 Select either fax server or analog (only available on the MarkNet N2501e). For more  
5 Click Submit if you are changing the mode. If not, click Configuration.  
6 Make changes and click Submit.  
Create permanent fax destinations  
25  
     
Adjust analog send fax options  
Option  
Description  
Auto Redial  
Sets the number of redial attempts the modem makes if the phone line  
is busy.  
This can be set for 0 through 14 attempts. The default is 5 redials.  
Redial Frequency  
Fax Resolution  
Sets the number of minutes between redial attempts (1200 minutes).  
The factory default is set to redial every three minutes repeatedly until  
the number of attempts defined in Auto Redial have been made.  
Adjusts the resolution of the fax being sent.  
The choices are:  
Standard 200 x 100 dpi (204 x 98 metric)  
Fine 200 x 200 dpi (204 x 196 metric)  
Super Fine 300 x 300 dpi (204 x 391 metric)  
Ultra Fine 400 x 400 dpi (408 x 391 metric)  
Faxes are sent in the specified resolution if that resolution is supported  
by the receiving fax machine.  
Default Content  
Defines the content of the original document being faxed.  
The choices are:  
Text  
Mixed  
Photo  
Default Darkness  
Dialing Mode  
Lightens or darkens the outgoing fax.  
Press Menu> to darken and <Menu to lighten.  
(-) . . . .* . . . .(+)  
Sets the fax modem to dial out using Tone or Pulse.  
The default setting is Tone. Pulse dialing is not available in Europe.  
Adjust analog send fax options  
26  
               
Adjust analog receive fax options  
Option  
Description  
Fax Storage  
Determines whether or not the incoming faxes are stored if they cannot  
immediately be printed.  
The settings are ON or OFF. The default setting is ON.  
Fax Paper Size  
Fax Paper Type  
Defines the size of paper on which incoming faxes are to be printed  
(letter, legal and so on) if the requested size is not available.  
Defines the type of paper on which incoming faxes are to be printed  
(plain paper, card stock, and so on). If the requested type is not  
available, the printer prompts for the correct paper to be loaded.  
Output Bin  
Defines the output bin where incoming faxes are to be printed (standard  
bin, bin 1, or bin 2).  
Auto Reduction  
Sets the printer to fit incoming faxes to the available Fax Paper Size.  
The choices are YES and NO.  
Rings to Answer  
Lets you set the number of times the phone rings before the fax  
answers.  
The default for the fax modem port is to answer incoming calls on the  
first ring. Other choices range from 1 through 25.  
Distinctive Ring Feature Three options are available:  
Enable Single Ring Pattern  
Enable Double Ring Pattern  
Enable Triple Ring Pattern  
All options are enabled by default. By changing these settings, you  
control which type of ring the MFP answers.  
Adjust analog fax log options  
Option  
Description  
Print Send Log  
Print Rcv Log  
Auto Print Logs  
Prints a list of faxes sent.  
Prints a list of received faxes.  
Automatically prints both fax logs when the log is full. The setting must  
be ON (default).  
When the setting is OFF, the log is maintained, but not automatically  
printed. Also, the oldest log entries are removed when the log becomes  
full.  
Clear Logs  
Removes all entries from the send and receive logs.  
Transmission Log  
Specifies that when you send a fax, a transmission log is printed to  
verify the fax was sent correctly.  
The settings are Always (default), Never, or Error Only.  
Adjust analog receive fax options  
27  
     
Option  
Description  
Log Paper Size  
Selects an output paper size (Letter, Legal, and so on) for the log.  
Log Paper Size is only used if the setting for Log Paper Type is not  
available.  
The choices vary from printer to printer. For information about what your  
printer supports, refer to your printer documentation.  
Log Paper Type  
Log Output Bin  
Selects an output paper type (Plain, Card stock, and so on) for the log.  
The choices vary from printer to printer. For information about what your  
printer supports, refer to your printer documentation.  
Selects an output bin (Standard, Bin 1, or Bin 2) for the log.  
The choices vary from printer to printer. For information about what your  
printer supports, refer to your printer documentation.  
Adjust analog fax log options  
28  
     
Adjust fax server options  
Option  
Description  
To Field  
Refer to your fax server documentation for the exact format for the  
e-mail address field.  
Use [NUMBER] where the phone number should appear on the address  
line.  
Reply Address  
Sets the e-mail from address used for all fax server jobs.  
Note: Most fax server software sends confirmations to this address.  
Refer to your fax server documentation to decide on a reply address.  
Subject  
Sets the subject text to use for all fax server e-mail jobs.  
The text body sent with each fax server e-mail job.  
Message  
Scan Type  
The format to use for image attachments sent to the fax server.  
Refer to your fax server documentation to find a supported format.  
Paper Size  
Sets the default paper size to use for scanning original documents to be  
faxed.  
Fax Resolution  
Sets the resolution used to scan the original documents to be faxed.  
Note: The fax resolution used for the actual analog fax call is set on  
your fax server software.  
Default Content  
Defines the content of the original document being faxed.  
The choices are:  
Text  
Mixed  
Photo  
Default Darkness  
Lightens or darkens the outgoing fax.  
Original Orientation  
Sets the orientation of the original document being faxed.  
Scan to E-mail General Setup  
In addition to identifying your SMTP gateway, you can also enter a generic subject and message that  
will be included on all scanned e-mail.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Under the MFP heading, click Scan to E-mail General Setup.  
4 Specify the SMTP gateway of your network or internet service provider, plus your e-mail  
address for the reply line of the message.  
Note: You may want to use the network administrators address as the default address.  
When an e-mail cannot be sent, notification is returned to this address.  
Adjust fax server options  
29  
   
5 Enter a subject (descriptive name) and a generic message. This information appears on all  
e-mail scanned to permanent e-mail destinations.  
6 To store scanned documents on a Web site and send only a Web link in the e-mail, complete  
the Web link section.  
7 After entering your choices, click Submit.  
Create permanent e-mail destinations  
When creating an e-mail destination, you must decide what kind of e-mail the recipient will receive.  
You can send a document scanned to e-mail as an:  
Attachment -- a copy of the scan output file is sent attached to the e-mail message  
Web link -- scan output file is sent to a Web site and only a Web link is sent in the e-mail  
Create a separate recipient entry for each e-mail type and give them unique names easily identified  
in the e-mail destinations list.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Click Manage Destinations.  
4 Click E-mail Destinations Setup.  
5 Enter a unique name for the e-mail recipient and specify the e-mail address.  
Note: You can create an e-mail distribution list by creating a destination containing  
multiple e-mail recipients. Place a comma after each e-mail address you enter.  
Assign a unique name to the destination that identifies it as an e-mail distribution  
list.  
6 Select which type of Scan to e-mail you want to send. Attachment is the most common  
choice, but you can avoid attaching large scan output files to e-mail if you use a Web link.  
Here is an example of one e-mail recipient with two unique names.  
Name  
Address  
Type  
Shortcut  
Smith, Jane  
Smith, Jane2  
Attachment  
Web link  
5
6
7 Select scan type and resolution.  
8 If you want, enter a shortcut number (1245) to identify the recipient. A shortcut number lets  
you rapidly find your e-mail recipient by pressing # on the numeric keypad, and entering the  
Create permanent e-mail destinations  
30  
   
number. If you attempt to assign a shortcut number that is already in use, you are prompted  
to make another selection.  
9 Click Add/Modify to add the name to the available list of e-mail addresses. This new  
recipient is now visible in the e-mail destination list (and the entry is also available for  
selection from the MFP control panel menu).  
Create FTP destinations  
Note: Although you can create multiple FTP server destinations, you can only scan to one  
destination at a time.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Click Manage Destinations.  
4 Click FTP Destinations Setup.  
5 Assign a name to the FTP destination. This is the name that appears in the MFP control  
panel display.  
6 Enter Server name, Log-in, Password, and Filename.  
7 Select scan type and resolution.  
8 If you want, enter a shortcut number (1245) to identify the recipient. A shortcut number lets  
you rapidly find your FTP destination by pressing # on the numeric keypad, and entering the  
number. If you attempt to assign a shortcut number that is already in use, you are prompted  
to make another selection.  
9 After entering your choices, click Submit.  
Create FTP destinations  
31  
 
Create an external destinations file  
Instead of creating individual e-mail, FTP, or fax destinations, you can create multiple destinations  
and store them in an external ASCII text file. You can store a large list of addresses in a good location  
on a network FTP server, rather than storing them as permanent destinations in the MFP hardware.  
A file of permanent destinations (e-mail, FTP, and fax) can be created manually in any text editor  
using the following entries as guides:  
% Permanent Destinations List From 192.168.236.24  
DESTEMAILADD 1 "NAME=Smith,  
Jane;[email protected];TYPE=1;SCAN=4;RES=150;SHORT=1;"  
DESTEMAILADD 1  
"NAME=Robb;[email protected];TYPE=1;SCAN=4;RES=150;SHORT=50;"  
DESTEMAILADD 1 "NAME=Doe,  
John;[email protected];TYPE=1;SCAN=1;RES=200;SHORT=0;"  
DESTEMAILADD 1 "NAME=Doe,  
John2;[email protected];TYPE=2;SCAN=4;RES=150;SHORT=0;”  
DESTFTPADD 1  
NAME=smith;SERVER=smith.com;LOGIN=bob;PASS1=sno;PASS2=sno;FN=scan;SCAN=8;RES=300;SHORT  
=20;”  
DESTFAXADD 1 NAME=Sheila;NUMBER=5544;SHORT=88;”  
Valid values for an external destinations file:  
Type=1 entries are e-mail attachments.  
Type=2 are set up to be Web links.  
Short=You may assign a shortcut number from 1245; 0 means no shortcut number has  
been assigned.  
Scan=Values are listed in the following table:  
Scan value  
Content and output file  
Text content - BW PDF  
Text content - BW TIFF  
Text content - BW PS  
0
1
4
5
Mixed content - BW PDF  
Mixed content - BW TIFF  
Mixed content - Gray PDF  
Mixed content - RGB PDF  
Mixed content - Gray PS  
Photo content - Gray JPEG  
Photo content - Gray TIFF  
6
7
8
9
10  
11  
Create an external destinations file  
32  
 
Scan value  
Content and output file  
Photo content - RGB JPEG  
Photo content - RGB TIFF  
Photo content - RGB PS  
12  
13  
14  
Res= Resolution values can equal 75, 150, 200, 300, 400, or 600 dpi.  
Specify the external file  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Click Manage Destinations.  
4 Click Specify External Destinations File.  
5 Specify the FTP server where the file is stored, plus the login and password necessary to  
gain access to the server. Specify the full path and name of the file.  
6 Click Submit. The file is accessed from the server location. The e-mail and FTP destinations  
stored in the external file are added to the current list of permanent destinations.  
7 Check the process worked by clicking Back on the Browser menu until you see one of the  
destinations setup links, such as E-mail Destinations Setup.  
Note: The process works the same for FTP and fax entries.  
8 Click E-mail Destinations Setup. The e-mail destinations stored in the file now appear in the  
e-mail destination list. You may have to scroll through the list to find them.  
The external destinations file is refreshed every 24 hours, on MFP power up, or by re-submitting the  
file (steps 1 through 6).  
Disable scan functions  
You can limit the scan to network functions available on a particular MFP control panel. You can  
disable any scan to network mode without affecting the others.  
Disabling Scan to e-mail or Scan to FTP lets you create or add permanent destinations, but the mode  
is not visible in the control panel, so the scan output file cannot be sent.  
Disabling Scan to Profile prevents anyone from creating a profile, plus the function is not visible in the  
MFP control panel.  
Disabling the multipage TIFF function places each page of a scan in an individual TIFF file rather  
than placing all pages in a single, multipage TIFF file.  
Disable scan functions  
33  
 
Disabling the Scan to FTP confirmation page stops the confirmation page from being printed.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Under the MFP heading, click Scan to Network General Setup.  
4 Remove the check mark from any function you want to disable.  
5 Click Submit.  
Configure Job Accounting  
Track MFP usage  
MarkTrackis software that combines the unique capabilities of Lexmark network printers and  
MarkVisionsoftware with an Oracle database.  
MFP Job Accounting provides MarkTrack users with the ability to accumulate statistics on copy jobs,  
outgoing faxes, and scan to network jobs by requiring users to enter a Job Account number on the  
control panel.  
Note: To count outgoing faxes, you must be using a MarkNet N2501e print server  
containing a fax modem port.  
Create accounts  
To use Job Accounting, you must create a Job Account for each authorized MFP user. You must also  
notify each user that they must enter the assigned Job Account number on the control panel before  
they are allowed to scan.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Click MFP Job Accounting.  
4 Click Manage Job Accounts.  
5 Enter a name for the Job Account and assign an account number.  
6 Click Add/Modify. The new Job Account appears in the list.  
Configure Job Accounting  
34  
     
Protect the Job Account list  
To prevent the Job Account list from being modified by unauthorized individuals, set a password to  
protect the information stored on the print server.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Under the Other heading, click Security.  
4 Enter a user name and a password.  
Note: The user name is MarkNet. The password is whatever you assign. You must type  
it a second time for verification.  
5 Click Submit.  
Select a tracking mode  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Click MFP Job Accounting.  
4 Select one of the tracking modes. For a list of available tracking modes, see List of tracking  
5 Specify a timeout. The timeout is the amount of time that passes after a scan is completed  
before the control panel is relocked.  
6 Click Submit.  
Configure Job Accounting  
35  
 
List of tracking modes  
Mode  
Description  
Job Acntg. Off  
Courtesy I  
This is the default mode.  
Enter an account number on the keypad before the control panel accepts the  
job information.  
The number is not checked against the master Job Account list.  
There are two methods of entering Job Account information:  
Courtesy II  
Courtesy III  
Enter an account number on the keypad before the control panel accepts the  
job information.  
Select a name from the active Job Account menu on the MFP control panel.  
Press Menu > or < Menu repeatedly until the name associated with the  
account is displayed in the control panel, and then press Select.  
There are two methods of entering Job Account information on the control  
panel:  
Enter an account number on the control panel keypad; however, for  
increased security the account is checked against the master list and  
validated.  
Select a name from the active Job Account menu on the MFP control panel.  
Press Menu > or < Menu repeatedly until the name associated with the  
account is displayed in the control panel, and then press Select.  
Validation  
Sets the most security for using the MFP control panel.  
Enter an account number using the keypad on the MFP control panel. The  
account is checked against the master Job Account list and validated before  
the control panel accepts a scan. This choice does not allow a name to be  
selected from the Job Account menu.  
Configure Job Accounting  
36  
 
Use Validation mode to limit usage  
Validation mode, when used with MarkTrack, collects statistical data about copy jobs, network scans,  
and outgoing faxes. However, even if you do not use MarkTrack, Validation mode can be used to limit  
MFP usage to authorized individuals.  
When Validation mode is active, the MFP control panel displays an Enter Account # prompt. To  
unlock the control panel, a user must enter a valid account number using the keypad on the control  
panel, and then press Select.  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Configuration.  
3 Click MFP Job Accounting.  
4 Select Validation mode.  
5 Specify a timeout. The timeout is the amount of time that passes after a scan is completed  
before the control panel is relocked.  
6 Click Submit.  
Job Accounting status messages  
Message  
Description  
<Date Time>  
Message appears instead of the Readymessage when Job Accounting  
modes Courtesy II or Courtesy III are set.  
Select Account  
<Date Time>  
Message appears instead of the Readymessage when Job Accounting  
modes Courtesy I or Validation are set.  
Enter Account #  
Select Account  
Account Name  
Message appears instead of the Readymessage when Job Accounting is  
active. A valid account name must be selected from the Job Account  
active list.  
1 Press Fax/Scan Mode until you see Job Acct.  
2 Press Menu> until you see your Account Name, and then press Select.  
After a correct account is selected, the control panel resets to copy mode  
and the Readymessage appears. Start your scan as usual.  
Enter Account #  
XXX_  
Job Accounting is active. A valid account number must be entered on the  
numeric keypad of the control panel.  
After a correct account number is entered and validated, the control panel  
resets to copy mode and the Ready message appears. Start your scan as  
usual.  
Account #  
Rejected  
Applies to Courtesy III or Validation mode. Message indicates that an  
invalid account number has been entered.  
If you have questions regarding valid account numbers, see your network  
administrator for assistance.  
Use Validation mode to limit usage  
37  
 
8
Solving copy problems  
Common problems and solutions  
For additional help solving printer problems, refer to the documentation that shipped with your printer.  
Problem  
Solution  
Copy printed on the wrong kind of paper  
Wrong type of paper is loaded in the paper tray you  
selected, or the printer may not be set up for  
automatically selecting the paper type.  
1 Put the correct paper or other media in the tray.  
2 Check the paper type setting on the paper menu of  
the printer.  
3 Try sending the copy again.  
Warning displays on printer operator panel The printer does not have enough memory. You may  
about collation area  
have to turn collation off and manually sort your copies.  
Installing additional memory helps alleviate this  
problem.  
I pressed Continue on the printer operator  
panel, but my copies were not in correct  
sequence  
Color page came out black and white  
1 This happens if the scanner or printer (or both) can  
only produce black and white. Check to see if your  
MFP has color capabilities.  
2 If your MFP is capable of color copies, make sure  
Content is set to mixed or photo (not text), and try  
again.  
Duplex does not work  
This usually means the scanner or printer (or both) is  
not capable of duplex. Check the documentation that  
shipped with your MFP to see if it has duplex  
capabilities.  
Duplex lights do not come on  
Cannot select duplex settings  
Ready status message is not displayed in The control panel and the printer are not talking to each  
control panel  
other or the printer may be turned off.  
1 Try turning the printer off and back on.  
2 Trying turning off the scanner and the printer. Make  
sure you power back on in the correct sequence. First  
turn on the scanner, and then turn on the printer.  
Control panel buttons do not respond  
The printer is turned off. Turn the printer back on.  
Solving copy problems  
38  
               
Problem  
Solution  
Unwanted black lines print on my copy  
Clean the entire top cover and the document flatbed.  
Also clean the automatic document feeder.  
Paper does not feed through the automatic Make sure the paper support is open.  
document feeder  
Make sure the pages to be copied are not damaged or  
stapled together.  
Copy status messages  
Message  
Ready  
Description  
100% 1  
MFP is set for copy mode. This is the default setting for the control panel.  
Copying…  
Copy job is printing. If a copy job is printing, this message appears even  
when a fax is being sent or received.  
Busy 100% 1  
Copy Halted…  
Copy job is being canceled.  
Wait  
100%  
1
Place Next  
Or Stop  
1 Place the next page on the flatbed.  
2 Press Go/Send to continue sending pages.  
3 Press Stop/Clear to end the scan.  
The control panel resets to copy mode and the Readymessage appears  
on the display.  
Copy error messages  
Error  
Description  
Check  
There is a problem with the printer, such as a paper jam, open door,  
missing tray, or toner problem. Check the printer operator panel for a  
detailed message.  
Printer  
For more help solving the problem, refer to the documentation that  
shipped with the printer.  
Check Scanner  
Press Return  
There is a problem with the scanner.  
1 Check that all the cables and power cords are still correctly plugged  
into the scanner.  
2 Turn off the MFP hardware, then power back up. First, turn on the  
scanner, then turn the printer back on.  
3 If you are unable to reset the MFP, contact Lexmark Customer Support.  
On the MFP CD, click Contact Lexmark.  
Copy status messages  
39  
   
Error  
Description  
Close Door  
Message appears in the top line of the control panel display. Toner  
cartridge door is open. This message does not display for all scanner and  
printer combinations.  
No Duplex Option  
Installed  
Message appears if user presses Duplex on the MFP control panel, but  
the duplex option is not installed correctly on the printer.  
Check printer documentation for information about installing the duplex  
option.  
Copy error messages  
40  
9
Solving fax problems  
Common fax questions  
Problem  
Solution  
Can I create a fax distribution  
list?  
Group faxing is supported. When you create a permanent fax  
destination, separate multiple entries with a comma.  
How do I enter a pause in the fax If you are manually dialing using the numeric keypad, press  
recipient phone number?  
Pause on the control panel to enter a two second pause. The  
pause appears as a dash (-).  
If you are creating a fax destination using the MarkNet  
resident Web pages, type a dash (-) in the phone number  
(9-1-555-444-2222).  
Solve problems sending faxes  
Problem  
Solution  
Some pages were not sent  
No pages were sent  
1 Check the transmission log for information about the  
problem. The status column provides information about the  
sending problem. The pages column tells you how many  
pages were sent successfully.  
2 Resend the pages that did not get sent, or resend the entire  
fax job.  
No dial tone for the modem  
1 Check your fax phone line and the cable hookup to the  
MarkNet N2501e card. Try resending.  
2 Check the transmission log for information about the  
problem.  
Fax was illegible when received Receiving fax unit may not support high quality faxes. It may be  
automatically reducing the resolution.  
Adjust the resolution and the content setting, then try resending  
the fax.  
Solving fax problems  
41  
       
Problem  
Solution  
Data was missing  
Receiving fax unit may not have automatic reduction turned on.  
Try resending fewer pages at once.  
When sending a large fax,  
scanning stalls in the middle of  
the scan  
MFP first scans all the fax pages to memory.  
If you do not have a hard disk installed in your printer, using  
high resolution settings or sending lots of pages at once can  
rapidly fill up the available printer memory. When the printer  
memory is full, MFP dials and attempts to send the fax pages  
already in memory. After those pages are sent, scanning  
resumes.  
If your fax fails to send correctly, you can try either sending  
fewer pages at once or sending them at a lower resolution.  
If you frequently send large faxes, or faxes requiring high  
resolutions, you may want to add a printer hard disk or more  
memory to your MFP.  
Solve problems receiving faxes  
Problem  
Solution  
Fax was not received  
Have the sender resend the fax.  
Make sure you have not disabled receiving. If you are attached  
to a network, browse to the IP address of the MarkNet N2501e  
and check the setting. (Hint: Setting/Configuration, Advanced  
Settings, and then check the Enable Receive box.)  
Fax was printed on two pages  
Fax quality is poor  
Automatic reduction is turned off.  
Turn automatic reduction on and have the fax resent.  
Have the fax sent at a higher resolution.  
Solve problems receiving faxes  
42  
     
Send fax status  
Message  
Description  
Enter phone #  
xxx-xxx  
Prompt to use the numeric keypad to enter the fax recipient  
phone number.  
Scanning to Mem  
Busy ¨  
Original documents are being scanned to memory.  
Fax recipient number is being dialed.  
Dialing…  
Ready  
100%  
1
Connect <Baud><ECM>  
Shows connection and baud rate with the receiving fax  
machine. If error correction mode is being used, ECM is  
displayed on the control panel.  
Ready  
100%  
1
Sending Page X  
Ready 100%  
Call Complete  
Ready 100%  
Page X is currently being sent.  
1
1
All the pages of the fax have been sent and the phone line  
connection has hung up.  
Shortcut xx Fax  
Destination Name  
Fax shortcut has been initiated by pressing #, and then entering  
the shortcut number on the numeric keypad. Destination Name  
is the name assigned to the fax recipient.  
Place Next  
Or Stop  
1 Place the next page on the flatbed.  
2 Press Go to continue sending pages.  
3 Press Stop to end the fax transmission.  
The control panel resets to copy mode and the Readymessage  
appears on the display.  
Receive fax status  
Message  
Description  
Receiving Fax…  
MFP is receiving an incoming fax.  
Ready  
100%  
1
Connect <Baud><ECM>  
Shows connection and baud rate with the sending fax machine.  
If error correction mode is being used, ECM is displayed on the  
control panel.  
Ready  
100%  
1
Sender Name  
Station name of sending fax machine displays (right justified) on  
top line.  
Ready  
100%  
1
1
1
Receiving Page X  
Page X is currently being received.  
Ready  
Call Complete  
Ready 100%  
100%  
All the pages of the fax have been received and the phone line  
connection has hung up.  
Send fax status  
43  
   
Send fax errors  
Error message  
Description  
No Dial Tone  
Appears in top line of control panel display. Modem cannot  
detect a dial tone.  
No Answer  
Appears in top line of control panel display. Receiving fax  
machine failed to answer.  
Line Busy  
Appears in top line of control panel display. Phone line of  
receiving fax machine is busy.  
Line Dropped  
Appears in top line of control panel display. During a fax, the  
message displays when the phone connection is lost.  
No Phone Number  
Entered  
Appears when Go/Send is pressed before the fax number to be  
dialed has been entered.  
Scan to Fax Mode  
Is Disabled  
Appears when a fax is attempted to let the user know that Scan  
to Fax function is disabled for this MFP.  
Out of Memory  
Appears in top line of control panel display. Some older printers  
display this message when the printer memory is full.  
PS Error  
Appears in top line of control panel display. Fax is being sent  
using Print to Fax and the job encountered a PostScript error.  
Receive fax errors  
Error message  
Load Paper  
Description  
Appears in top line of control panel display. Printer is out of paper.  
Appears in top line of control panel display. Printer is not ready.  
Printer Offline  
Printer Error  
Appears in top line of control panel display. Printer has a door open or a  
tray missing.  
Work with destination lists  
You can view or print lists of the permanent fax destinations that have been configured for an MFP.  
This is a useful way to check for fax recipients that you send information to on a regular basis.  
View the destination lists  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Reports.  
3 Under the MFP heading, click the link of the list you want to view, such as Fax Destinations  
List. Information about each destination is displayed.  
Send fax errors  
44  
     
Print the destination lists  
1 Locate the MFP. This must be the same MFP with the IP address where the destination lists  
were created and stored.  
2 Press Menu > repeatedly until you see Destinations, and then press Select.  
3 Press Menu > repeatedly until you see the list you want to print (for example, Print Fax List),  
and then press Select. Information about each destination is contained in the list. The  
following illustration is an example of one type of list.  
Fax Destinations  
NameFax NumberShortcut #  
----------------------------  
-------------------------------------------------------------  
---------------  
Smith, Jane555-121231  
Smith, Jane21-666-555-123332  
Doe, John1-666-444-778835  
Print the shortcut list  
When creating permanent destinations for an MFP, your systems person may have assigned  
shortcut numbers. A shortcut lets you send to a destination by pressing # and entering the shortcut  
number on the numeric keypad of the MFP control panel.  
Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations  
in the control panel menus.  
1 Locate the MFP. This must be the same MFP with the IP address where the destination lists  
were created and stored.  
2 Press Menu > repeatedly until you see Shortcuts, and then press Select.  
3 Press Menu > repeatedly until you see Print List, and then press Select.  
Work with destination lists  
45  
10  
Solving network scan problems  
Common problems and solutions  
Problem  
Solution  
Scan profile name does not  
appear on the control panel  
display.  
1 Make sure you are looking at the correct control panel menu.  
Press Fax/Scan Mode repeatedly until you see  
SCANPROFILE. Press Menu > until you see your profile  
name.  
2 Make sure the MFP you are trying to use is the same MFP  
where the profile is stored. Each MFP has a unique network  
address. If you are not sure, see your network administrator  
for help.  
3 Create your scan profile again.  
Can I create an e-mail distribution Create a permanent e-mail destination and place a comma  
list?  
after each e-mail address.  
Make sure you assign a unique name to the destination that  
identifies it as an e-mail distribution list.  
Scan to e-mail status  
Message  
Description  
SCANEMAIL  
Prompts you to select the e-mail destination. Press Menu > repeatedly  
until you see your e-mail destination name displayed in the second line.  
Press Go/Send to start the scan.  
Destination name  
To select multiple e-mail destinations, press Menu > repeatedly until you  
see your first e-mail selection, and then press Select. An asterisk appears  
by the selection. Repeat this process until all e-mail destinations have  
been selected. Press Go/Send to start the scan.  
Connecting  
Message indicates the MFP is trying to make a connection with the SMTP  
server.  
Please Wait  
EMLDestination  
Message indicates the MFP is scanning and sending the document.  
Busy 100%  
Solving network scan problems  
46  
         
Message  
Description  
Shortcut #xx EML  
Destination Name  
E-mail shortcut has been initiated by pressing #, and then entering the  
shortcut number on the numeric keypad. Destination Name is the name  
assigned to the e-mail destination.  
Place Next  
Or Stop  
1 Place the next page on the flatbed.  
2 Press Go/Send to continue sending pages.  
3 Press Stop/Clear to end the scan.  
The control panel resets to copy mode and the Readymessage appears.  
Scan to FTP status  
Message  
Description  
SCANFTP  
Prompts you to select the FTP destination. Press Menu >  
repeatedly until you see your FTP destination name on the  
second line of the control panel display. Press Go/Send to start  
scanning.  
Destination name  
Connecting  
Indicates the MFP is trying to make a connection with the FTP  
server.  
Please Wait  
FTPDestination  
Indicates the MFP is scanning and sending the document.  
Busy 100%  
Shortcut #xx FTP  
Destination Name  
FTP destination shortcut has been initiated by pressing #, and  
then entering the shortcut number on the numeric keypad.  
Destination Name is the name assigned to the FTP server  
destination.  
Place Next  
Or Stop  
1 Place the next page on the flatbed.  
2 Press Go/Send to continue sending pages.  
3 Press Stop/Clear when all pages have finished scanning.  
The control panel resets to copy mode and the Ready status  
message appears on the display.  
S-cut Disabled  
Message appears on the second line of the display when a  
shortcut is entered for a network scan function that has been  
disabled.  
One or all of the network scan functions (SCAN PROFILE,  
SCAN EMAIL, and SCAN FTP) can be disabled. See  
your network administrator for assistance.  
Shortcut not set  
Message appears on the second line of the display when an  
invalid shortcut number is entered.  
The list of configured shortcuts can be viewed or printed. See  
Scan to FTP status  
47  
   
Job Accounting status  
Message  
Description  
<Date Time>  
Appears in the Idle/Ready state when Courtesy II or  
Courtesy III modes are active.  
Select Account  
<Date Time>  
Appears in the Idle/Ready state when Courtesy I or Validation  
modes are active.  
Enter Account #  
Select Account  
Account Name  
Appears when user is selecting an account from the list of  
possible accounts. This applies to Courtesy II or Courtesy III  
modes.  
Enter Account #  
xxx_  
Appears when the user manually enters an account number  
using the numeric keypad on the control panel. This applies to  
all Job Accounting modes.  
Account #  
Rejected  
Appears when the user attempts to enter an invalid account  
number. This applies to Courtesy III and Validation modes.  
Scan to e-mail errors  
Message  
Description  
Connection  
Failed  
MFP is unable to find the e-mail server and deliver the file.  
S-cut Disabled  
Appears on the second line of the control panel display when a  
shortcut is entered for a disabled network scan function.  
One or all of the network scan functions (SCAN PROFILE,  
SCAN EMAIL, and SCAN FTP) can be disabled. See  
your network administrator for assistance.  
Shortcut not set  
SMTP Setup Error  
Appears on the second line of the control panel display when  
an invalid shortcut number is entered.  
The list of configured shortcuts can be viewed or printed. See  
SMTP server has not been set up.  
A timeout occurred waiting MFP timed out waiting for a response from the SMTP server.  
for a response from the  
server  
Could not resolve the  
e-mail server address  
DNS server could not resolve the SMTP gateway address.  
DNS server is not correctly set up for use with MFP. Check  
DNS server address.  
Unable to make a TCP  
connection to the server  
Make sure the server address is correct.  
TCP connection to server  
was lost  
Check your network connection.  
Job Accounting status  
48  
       
Message  
Description  
Mail server refused to  
accept mail from us  
Mail server refused to start the e-mail sending process.  
Mail server could not be set up to accept e-mail from the  
MFP IP address.  
Mail server is down.  
Mail server is busy.  
Mail server rejected your Make sure your reply address has been set up correctly.  
reply address  
Mail server rejected one  
of the recipients  
Mail server determined that one of the recipient addresses is  
bad. Correct the address or remove it from the e-mail  
destination list.  
Scan to e-mail errors  
49  
Scan to FTP errors  
Message  
Description  
<452> FTP Disk quota  
reached  
User account for this scan has run out of disk space on the FTP  
server.  
<550> Unable to put file  
(no access)  
User account for this scan does not have write access to the  
specified directory.  
A file already exists with the same name and the user  
account does not have permission to overwrite it.  
<553> Put failed, file or Directory specified in the file name does not exist on the FTP  
directory does not exist  
server.  
Could not resolve the  
server name  
DNS server could not resolve the FTP server address.  
Check SMTP gateway address.  
DNS server is not correctly set up for use with MFP. Check  
DNS server address.  
Could not log in to the  
FTP server  
Username, password, or both have been refused by the FTP  
server.  
Could not make a TCP  
connection to the FTP  
server  
Check the FTP server address.  
Undefined FTP error has  
occurred  
See the FTP scan error log that prints for information about this  
error.  
S-cut Disabled  
Message appears on the second line of the display when a  
shortcut is entered for a network scan function that has been  
disabled.  
One or all of the network scan functions (SCAN PROFILE,  
SCAN EMAIL, and SCAN FTP) can be disabled. See  
your network administrator for assistance.  
Shortcut not set  
Message appears on the second line of the display when an  
invalid shortcut number is entered.  
The list of configured shortcuts can be viewed or printed. See  
Work with destination lists  
You can view or print lists of the permanent destinations that have been configured for MFP. This is a  
useful way to check for destinations that you send information to on a regular basis.  
View the destination lists  
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.  
2 Click Reports.  
3 Under the MFP heading, click the link of the list you want to view such as E-mail  
Destinations List. Information about each destination is displayed.  
Scan to FTP errors  
50  
       
Print the destination lists  
1 Locate the MFP. This must be the same MFP with the IP address where the destination lists  
were created and stored.  
2 Press Menu > repeatedly until you see Destinations, and then press Select.  
3 Press Menu > repeatedly until you see the list you want to print (for example, Print E-mail  
List), and then press Select. Information about each destination is contained in the list. The  
following illustration is an example of one type of list.  
E-Mail Destinations  
NameAddressTypeShortcut #  
----------------------------  
------------------------------------------- ------------------- ---------------  
Smith, [email protected] Link6  
Doe, [email protected] Link12  
Print the shortcut list  
When creating permanent destinations for the MFP, your systems person may have assigned  
shortcut numbers. A shortcut lets you send to a destination by pressing # and entering the shortcut  
number on the numeric keypad of the MFP control panel.  
Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations  
in the control panel menus.  
1 Locate the MFP. This must be the same MFP with the IP address where the destination lists  
were created and stored.  
2 Press Menu > repeatedly until you see Shortcuts, and then press Select.  
3 Press Menu > repeatedly until you see Print List, and then press Select.  
Work with destination lists  
51  
   
11  
Solving scanning problems  
Preventing paper jams  
Your automatic document feeder is designed to handle most paper types. However, if you are unsure  
if your document will cause a jam in the automatic document feeder, we recommend that you scan it  
using the flatbed.  
The following cannot be properly fed by the automatic document feeder:  
Paper with clip or staple attached  
Paper with ink not totally dry  
Paper with inconsistent thickness, such as envelopes  
Paper with wrinkles, curls, folds, or tears  
Tracing paper, coated paper, carbonless paper  
Paper that is too large or too small (use flatbed instead)  
Items other than papers, such as cloth, metal, or OHP film  
Notched paper  
Paper with an odd (non-rectangular) shape  
Photographic paper  
Paper with perforations on its side  
Very thin paper  
Solving scanning problems  
52  
     
Solve scanner problems  
Problem  
Solution  
Paper jams during scanning  
1 Open the automatic document feeder.  
2 Pull out the jammed paper carefully.  
3 Close the automatic document feeder.  
More than one sheet of paper was 1 Open the automatic document feeder.  
fed into the scanner  
2 Remove the multifed sheets of paper.  
3 Close the automatic document feeder.  
4 Flatten the paper corners and edges; loosen the paper  
before reloading it in the paper guide.  
5 Check the feeding roller condition. Clean if necessary.  
6 Replace the pad assembly.  
Paper skewed in the scanner  
Clean the paper feed roller.  
Use the paper guide when feeding the paper.  
Paper does not feed through the  
automatic document feeder  
Make sure the paper support is open.  
Make sure the pages to be copied are not damaged or stapled  
together.  
When I power on, the scanner  
makes noises and will not stand  
ready  
Make sure the lock switch is unlocked. Refer to the MFP  
Setup documentation that shipped with your hardware.  
Place the scanner on a flat desktop surface.  
The scanner power is on but the  
scanner will not operate  
Check the switch settings on the rear of the scanner.  
Note: Some scanners do not have switches.  
Solve scanner problems  
53  
         
Index  
control panel not  
C
control panel  
J
job accounts  
control panel modes  
K
keypad description, control  
D
copy content  
M
menus  
F
factory defaults, restoring copy  
Fax log menu  
Fax send menu  
faxing  
N
copy media  
P
problem solving  
copy settings  
copying  
examples  
examples  
problem solving  
problem solving  
S
Scan to e-mail  
Index  
54  
 
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,  
registered in the United States and/or other countries.  
© 2002 Lexmark International, Inc.  
740 West New Circle Road  
Lexington, Kentucky 40550  

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