TRENDnet Security Camera TVIP572W User Manual

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TV-IP572W / TV-IP572WI  
TRENDnet User’s Guide  
Features  
Product Overview  
TV-IP572W  
The Megapixel Wireless N Internet Camera, model TV- IP572W, transmits real-time  
Megapixel video over the Internet.  
Wireless n technology provides unsurpassed wireless coverage and improved streaming  
video quality. Add this camera to your wireless network at the touch of a button with  
Wi-Fi Protected Setup (WPS).  
Record 1280 x 800 Megapixel (WXGA) video at up to 30 frames per second (fps).  
Manage up to four video profiles to record HD video while streaming low resolution  
video to a compatible smart phone at the same time. Manage up to 32 TRENDnet  
cameras with the included complimentary camera management software. Advanced  
features include adjustable motion detection recording areas, email alerts, scheduled  
recording sessions, H.264/MPEG-4/MJPEG image compression, date-and-time overlays,  
a Micro-SD card slot for backup storage, two-way audio (speakers not included), an  
adjustable lens, and four times digital zoom. A wall/ceiling mounting kit is included and  
the camera’s off white housing blends into most environments.  
TV-IP572W  
TV-IP572WI  
TV-IP572WI  
The Megapixel Wireless N Day/Night Internet Camera, model TV- IP572WI, transmits  
real-time Megapixel video over the Internet. Record indoor video in complete darkness  
for distances of up to 7.5 meters.  
Package Contents  
In addition to your camera, the package includes:  
Muti-Language Quick Installation Guide  
CD-ROM (Utility &User’s Guide)  
Network cable (1.5m / 5ft)  
Wireless n technology provides unsurpassed wireless coverage and improved streaming  
video quality. Add this camera to your wireless network at the touch of a button with  
Wi-Fi Protected Setup (WPS).  
Power adapter (5V DC, 1.2A)  
Record 1280 x 800 Megapixel (WXGA) video at up to 30 frames per second (fps).  
Manage up to four video profiles to record HD video while streaming low resolution  
video to a compatible smart phone at the same time. Manage up to 32 TRENDnet  
cameras with the included complimentary camera management software. Advanced  
features include adjustable motion detection recording areas, email alerts, scheduled  
recording sessions, H.264/MPEG-4/MJPEG image compression, date-and-time overlays,  
a Micro-SD card slot for backup storage, two-way audio (speakers not included), an  
adjustable lens, and four times digital zoom. A wall/ceiling mounting kit is included and  
the camera’s off white housing blends into most environments.  
If any package contents are missing or damaged, please contact the retail store, online  
retailer, or reseller/distributor that the item was purchased.  
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TRENDnet User’s Guide  
Front Panel View  
Product Hardware Features  
Rear Panel View  
Light Sensor  
Camera Lens  
IR LED  
Focus Ring  
Microphone  
Power/Link LED  
Power port  
Ethernet port  
IR LED Built-in 4 IR LED for night vision uses. (For TV-IP572WI)  
Light Sensor Detects the light source to turn IR on or off.  
Microphone Built-in microphone; can be turn on or off.  
LAN PortConnect Ethernet cables to your wired network devices.  
Power Port Connect the included power adapter from your camera to an  
available power outlet.  
Note: Use only the adapter that came with your camera.  
Focus Ring Turn to adjust the focus of the camera.  
Power -This LED indicator is solid blue when your camera is powered on.  
Otherwise if this LED indicator is off, there is no power to your camera.  
Link This LED indicator is blinking orange when there is connection/data to  
your camera.  
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Side Panel View  
Side Panel View  
Reset  
WPS  
Line out  
Mini SD card slot  
Reset Button Use an item such as a paperclip to push and hold this button for  
3 seconds and release to reset your camera to its factory defaults.  
Line out Use this to plug in a 3rd party speaker.  
Micro SD slot Insert a Micro-SD card to store camera video files.  
WPS (Wi-Fi Protected Setup) Push and hold this button for 3 seconds to  
activate WPS. The button LED is blinking green when WPS is activated.  
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Camera Stand  
Application Diagram  
Metal Stand- This base allows the camera to stand upright.  
Adjustable Arm- Screw the arm through the metal stand hole. Use the  
adjustable screw to turn it up or down.  
Washer- Place the washer between the camera and the Plastic Bolt  
Plastic Bolt- Place the plastic bolt after the washer and screw the adjustable  
arm in place.  
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WPS Connection  
Installation  
An alternative method of connecting your camera to your network is by using WPS. WPS  
is a quick, simple and secure method of adding devices to a network. If you have a  
router which supports WPS follow the steps below, otherwise, please use the wired  
mode of setting up the camera.  
Wired Connection  
1. Connect the Ethernet Cable  
If you intend to use the network camera as a wired device, connect one end of  
the included Ethernet cable into the Ethernet port on the rear panel of the  
camera and connect the other end to an available port on your network. If you  
prefer to use the camera on a wireless network, see below for instructions on  
connecting the power adapter.  
1. Attach the Power Supply  
2. Press the WPS button on your wireless device then press the WPS button on  
the camera.  
2. Attach the Power Supply  
Attach the included power supply to the DC5V 1.2A receptor on the rear panel  
of the camera and then connect it to a wall outlet or power strip. A blue LED  
will light up under the lens indicating that the camera has power.  
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2. Connect an RJ-45 cable from a switch/router to the Ethernet port on the back  
of the camera and connect the AC power adapter to the camera. Click Next to  
proceed.  
Starting the Setup Wizard  
Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will run  
automatically.  
Note: If the Install Wizard does not run, you may have autorun disabled on your  
machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the  
installation wizard.  
Begin by selecting Setup Wizard and follow the on-screen steps to continue the  
installation.  
3. From the list of cameras that appears, select the camera you wish to configure  
and click Next to continue. If your camera is not listed, ensure that it is  
connected to both power and the network and click  
the network for your camera.  
to re-scan  
When the installation of the Setup Wizard is complete, run the Setup Wizard:  
1. Click Start > Programs >TRENDnet>SetupWizard>SetupWizard. The TRENDnet  
Setup Wizard appears.  
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4. Login to your camera by entering the ID and Password. By default, both the ID  
6. It is strongly recommended that you change your password to secure the  
camera from being accessed by others. Check the Change Password box and  
enter the new password in both password fields to confirm the new password.  
Click Next to continue.  
and Password are set to admin. Click Next to continue.  
5. Enter a name for the camera in the Camera Name field. The name will be used  
to identify your camera on the network. Enter the correct time for the camera  
for the time zone it is in. If your camera is in the same time zone as the  
7. Select a connection option: (example uses DHCP connection type)  
PPPoE: Select this option if your camera is directly connected to a DSL modem  
and your ISP requires a PPPoE authentication to the Internet.  
DHCP: Select this option if your camera is connected to a router and DHCP is  
enabled.  
Fixed IP: Select this option if your camera is directly connected to a DSL modem  
and your ISP has supplied you with a fixed IP for your Internet connection.  
computer you are using, click the  
to the camera. Click Next to continue.  
icon to copy the local time  
Select the radio button for your connection type and click Next to continue.  
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8. Select whether you want to use the camera over an wireless connection or on a  
wired connection. Click No, I don’t want to use wireless for the camera. Then  
click Next to continue. (skip to step 12 for wireless configuration)  
10. After the Setup Wizard configures the camera, the wizard starts to setup  
process.  
11. When the Setup Wizard has finished, the configuration is complete and the  
following screen appears:  
9. A summary screen of the settings you have chosen appears. Click Next to  
continue.  
You are now ready to use your camera.  
Click the IP address link or the link  
advanced configuration page.  
button to access the camera’s  
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12. When selecting the wireless setup chooses “I want to use wireless for the  
13. A summary screen of the settings you have chosen appears. Click Next to  
continue.  
camera, click Next to continue.  
Wireless Connection  
14. After the Setup Wizard configures the camera, a screen prompting you for the  
connection method appears.  
Find the access point (AP) you wish to connect to from the Available AP drop  
down menu.  
In most cases you should leave the Channel set to Auto as the AP will  
determine the channel of operation.  
Select the type of authentication and encryption required by the access point  
and enter the Key required to connect.  
Check the radio button for the method of connection you want to use for your camera  
and click Next to continue.  
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15. Connecting over wireless  
When the Setup Wizard has finished, the configuration is complete. If there is a  
wireless connection found, the following screen will appear:  
Disconnect the Ethernet cable from the camera and wait for 1 minute for the  
camera to turn to wireless mode then click Next to continue.  
When the Setup Wizard has finished, the configuration is complete. If there is  
no wireless connection found, the following screen will appear:  
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An explanation of Live View  
Configuration  
Live view has many options. Lets take a closer look.  
After completing the Setup Wizard, you are ready to use your camera. The camera’s  
built-in Web configuration utility is designed to allow you to easily access and configure  
your TV-IP572W or TV-IP572WI camera. Open a web browser such as Internet Explorer®  
and enter the IP address of your camera. To log in, use the User name admin and the  
password you created in the Setup Wizard. If you did not create a password, the default  
password is admin. After entering your password, click OK.  
The home page for the TV-IP572W or TV-IP572WI appears.  
Snapshot – takes a picture of the camera’s recordings  
Profiles select from different resolutions settings  
Full Screen Mode Toggles between full screen mode and normal mode  
Storage Folder Select storage destination  
Speaker button Turns speaker feature on/off  
Microphone Turns microsphone feature on/off  
Zoom buttons To zoom in on the live view  
Record press to record the camera video  
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Step 1: LAN Settings  
Setup Wizard  
This screen provides two connection options: DHCP Connection and Static IP Address.  
In DHCP Connection all fields are non-existent cause your router selects an IP address  
for you. Under Static IP address field to enter the IP address details yourself according  
to what your network provider gave you. Select the appropriate option and click Next to  
continue.  
To view the Setup Wizard settings:  
1. Login to the camera as described in the section Using the web-based  
configuration interface.Click on the Setup tab on the left panel.  
2. Click Wizard. The Welcome to Internet Connection Setup Wizard screen  
appears.  
From the menu on the right side of the screen, click Next to start the Setup Wizard.  
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Step 2: Internet Settings  
Step 3: DDNS Settings  
This screen provides PPPoE settings and allows the camera to be connected directly to  
your ADSL modem. Click the Enable checkbox to setup PPPoE. Enter a username and  
password. If your internet connection doesn’t call for PPPoE deselect the Enable  
checkbox and click Next  
This screen provides DDNS settings. Click the Enable checkbox to setup DDNS. Once you  
have clicked Enable, select your DDNS Server and enter your Server Address. Enter a  
Host Name, User Name, and Password. Verify the password by entering your details  
again and then enter the Timeout settings in hours. Click Next to continue. If you do not  
want to use the DDNS settings uncheck the Enable checkbox and click Next.  
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Step 4: Camera Name Settings  
Step 5: Time Zone Settings  
This screen provides Camera Name settings. In the Camera Name field type the name  
you wish to assign to the camera and click Next to continue.  
This screen provides Time Zone settings. From the Time Zone drop-down list, select  
your time zone. Click Enable Daylight Saving if you are going to use that time method  
and select either Auto Daylight Saving or Set date and time manually. Click Next to  
continue.  
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Step 6: Setup Complete  
System  
This screen provides Configuration Settings. The final screen shows the information you  
have just configured. Click Back to make changes, Apply to set the changes and Cancel  
to exit without saving the settings.  
System is divided into two main sections Admin and Time & Date. The Admin section  
is where all Device Management configurations are handled.  
The camera will gather and rebootthe camera to its new settings  
Device Management consists of Admin Password Settings:  
Admin Password Settings: Here you can change the administrator password settings.  
Enter the Old Password, New Password, and Confirm New Password in their respective  
fields.Click Save to continue.  
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Device Settings: Here you can change the Camera Name, click OSD to enable the Label  
Name and check Time Stamp to singe times into your images. The LED light has three  
options from the drop-down list: Power/Link, Off, or Flicker. The options are self-  
explanatory. Click Save to continue.  
Add User Account: Here you can add users who want to view images on the W/WI  
Enter a User Name, Password, and Verify the New Password.Click Add to continue.  
The next configurable section under System is Time and Date. If you didn’t set the time  
and date settings in the Setup Wizard, you can change them here.  
User List: Here you can select a user and click the Delete button to remove the user  
from your list.  
Authentication: Here you have three options to authenticate. RTSP Authentication,  
HTTP Authentication, and Snapshot. Click the checkbox to enable each authentication  
process or leave them blank. Click Save to continue.  
The camera allows users to access the video directly  
When HTTP Authentication is enabled, user name and password are required to access  
the direct view page.  
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Under Time Configuration, select a Time Zone from the drop-down list. Click the  
checkbox next to Enable Daylight Saving to enable this function and choose either Auto  
Daylight Saving or Set DST Manually. Click Apply to continue.  
Network  
This screen shows the LAN Settings. If you didn’t set your LAN settings in the Setup  
Wizard, you can set them up here.  
Under Automatic Time Configuration, click the Synchronize with NTP Server checkbox  
if you wish to sync your W/WI with your NTP server. Click Apply to continue.  
Under Set Date and Time Manually, click the Setup Date and Time Manually checkbox  
if you wish to set the time by yourself. From the drop-down list on all settings, select  
your time and click Apply to continue or click Copy Your Computer’s Time Settings.  
Under LAN Settings, select either DHCP Connection or Static IP Address. If you want to  
setup PPPoE, click the PPPoE checkbox and enter the Username, Password, confirm the  
Password and click Apply. The Status will change from Disabled to Enabled.  
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Under Port Settings, select the HTTPPort (80 is the default) and also select the  
RTSPPort(554). Under UPnP, click the UPnP checkbox if you want to enable this  
function. Click the UPnP Port Forwarding checkbox if you want to enable to set the  
ports. Select the External HTTP port (the default is set) and select the RTSP port (the  
default is set at 554). If you are using a MAC check the Bonjour checkbox to enable this  
function. Click Apply to set the changes.  
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Wireless Setup  
Dynamic DNS  
This screen shows the Wireless Settings. Click the Wireless checkbox to enable wireless.  
Complete the details in the fields according to your router. Enter a Network Name,  
under Site Survey select the SSID from the drop-down list or rescan your network  
settings. Select the Wireless Mode from the drop-down list (Infrastructure, Ad-Hoc  
mode). Select your Security Mode from the drop-down list. Select from WEP/WPA-  
PSK/WPA2-PSK. Finally enter the security key. Click Apply to accept the changes.  
Also under Network Settings is Dynamic DNS. If you have not enabled this function in  
the Setup Wizard click the DDNS checkbox to enable Dynamic DDNS. Select your DDNS  
server from the drop-down list and fill in the parameters from these fields: Host Name,  
User Name, Password, Confirm Password, and Timeout. Click Apply to set these  
changes and continue.  
WEP Wired Equivalent Privacy is a security protocol for wireless local area networks  
defined in the 802.11b standard. WEP provides the same level of security as that of a  
wired LAN.  
WPA-PSK - is a more secured method of wireless encryption. With WPA-PSK you don’t  
provide your router with an encryption key but rather a paraphrase.  
WPA2-PSK highly secured method of wireless encryption.  
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Video and Audio:  
Video and Audio  
This screen shows different video profiles where you can setup different functions for  
the camera. The audio settings also allow for different settings. Each profile coincides  
with the profile icons in Live View. Setting up each profile individually gives the user  
better choice.  
Under each profile settings there are six main functions, Encoder Type, Resolution,  
Frames per Second, Encode Method, bps, and RTSP URL settings.  
Encode Type: This sets the file format and file quality.  
Resolution: This is the size of your image.  
Frames Per Second: This is the speed at which each frame is captured  
bps: Is the transmission speed of your data (4Mbps-64Kbps)  
Encode Method: Is your Constant Bit Rate  
BPS: Is the transmission speed of your data (4Mbps-64Kbps)  
RTSP URL:is the RTSP URL where video streaming is accessed.  
Each Profile offers different specifications. Select the specifications that best suite you.  
Video Profile One - Options:  
Encode Type H.264 & MPEG4  
Resolution 1280x800/640X400/320X192/160X96  
FPS 30/15/10/5/3/2/1  
Encode Method CBR/Quality  
Bps –  
4Mbps/3Mbps/2Mbps/1.5Mbps/1Mbps/768Kbps/512Kbps/384Kbps/256Kbps/12  
8Kbps/64Kbps  
RTSP URL play1.sdp  
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Bps –  
4Mbps/3Mbps/2Mbps/1.5Mbps/1Mbps/768Kbps/512Kbps/384Kbps/256Kbps/12  
8Kbps/64Kbps  
RTSP URL 3gpp  
Video Profile Two - Options:  
Encode Type H.264 & MPEG4  
Resolution 640x400/320x192/160x96  
FPS 30/15/10/5/3/2/1  
Encode Method CBR/Quality  
Bps –  
4Mbps/3Mbps/2Mbps/1.5Mbps/1Mbps/768Kbps/512Kbps/384Kbps/256Kbps/12  
8Kbps/64Kbps  
RTSP URL play2.sdp  
Day/Night Mode  
The TV-IP572WI allows users to record data in day and night mode. The TV-IP572WI  
have LED’s for night mode. This section provides day and night options. You can select it  
to run automatically, manually, in constant day mode or constant night mode.  
Audio Setup  
The TV-IP572W/TV-IP572WI allows users to record and broadcast audio. Click the  
Speaker checkbox to change the volume settings on the camera’s speaker. Click the  
Microphone checkbox and select your preference from the volume drop-down list. Click  
Apply to continue.  
Video Profile Three - Options:  
Encode Type JPEG  
Resolution 1280x800/640X400/320X192/160X96  
FPS 30/15/10/5/3/2/1  
Encode Method Quality  
Quality Low/Fair/Standard/Good/Excellent  
RTSP URL play3.sdp  
Image Setup  
Just like any camera, you are able to make changes to the image settings. With the  
W/WI, you can change the Brightness, Contrast, color scheme to Black/White, Flip the  
image, and change the Frequency, Shutter Speed, Saturation, Hue, Mirror, Auto  
Exposure and White Balancing. The settings can be viewed “live” through the LIVE  
VIDEO display in the forefront image.  
Video Profile Four for Mobile Devices Only - Options:  
Encode Type H.264 & MPEG4  
Resolution 640X400/320X192/160X96  
FPS 30/15/10/5/3/2/1  
If you wish to discard the changes you made click the Reset to Default  
Encode Method CBR/Quality  
button.  
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Action  
Recording  
This screen shows the SD Card parameters. You are able to set the recording options on  
this page. Click the Recording checkbox to enable camera recording. All data is stored on  
the removable SD card.  
There are three main sections:  
Trigger By: Always, Motion, Schedule,  
Recording: Configure the recording options  
SD Card: Recording files size  
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Trigger By - Always  
the camera will start recording before the allotted time schedule. These times can only  
be set in seconds. Click Apply to complete the configuration.  
This option allows you to record constantly. If you select Always bear in mind that the  
Recording Type should be Video and that the source usually comes from Profiles 1, 2 or  
4 under Source. Make sure the SD Card settings are setup to accommodate the huge  
storage space required for Always connections. Click Apply to complete the  
configuration.  
Trigger By Schedule  
This option allows you to record according to the schedule you setup. If you select  
Schedule a calendar of the days of the week appear. Here you can select from each  
day’s checkbox which days you want to setup and you can create a start and end time.  
Click Apply to complete the configuration.  
Recording Type  
The two main sections here are Snapshot and Video. Snapshot takes a picture from  
your recorded data and only works with Profile 3. Video captures source data from  
Profiles 1, 2, and 4. and is configurable in Video/Audio settings.  
Target - SD Card  
These settings depend on the size of your SD card. The larger your SD card the more  
storage space you have to record data. Recording data can be recorded in increments of  
1-6 minutes. Cyclic settings can also be checked.  
Target - Samba Network Device  
The Samba Network Device requires a NAS server or a linux server to operate. Under  
Server, enter the server address. Click the Anonymous radio button to allow  
anonymous users to send files to the Samba server. Then enter the Share Folder, Sub  
Folder (if needed) and enter the disk space needed.  
Trigger By Motion  
This option allows you to record according to the motion parameters you setup. If you  
select Motion, click theOnlyduring checkbox. Then a calendar of the days of the week  
appears. Here you can click one of the day’s checkboxes and you can create a start and  
end time. The Recording Type changes to pre-record or pre-event settings. This means  
If you click the Account radio button then enter a Username and Password. This will  
authenticate the user every time they log on to the samba server.  
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The Trigger by and Video Clip settings are similar to the options under Recording. Please  
see the above description for details.  
Target  
Target offers two variables, FTP or Email. You cannot select both. If you select FTP enter  
the details as laid out in the FTP field.  
FTP Server this is your default FTP server address  
Port this is the default FTPPort (21) address  
Video Clip  
Username the username your FTP administrator provided  
Password the password your FTP administrator assigned you  
Path the directory  
Click the Video Clip checkbox to activate video recording events.  
There are three main sections:  
Trigger By: Always, Motion, Schedule,  
Filename Prefix the filename you are using to access the data or save the data to  
Video Clip Type: Configure the recording options  
Interval The default interval range is 60-86400. the time the server interacts with your  
camera  
Target: The targets available are FTP and E-mail. If you want to record data to an FTP  
server, click FTP. If you want to record data to an E-mail account click E-mail.  
Passive Mode Server/client initiation access to bypass proxies.  
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Click the Test  
button to proceed with a test. This will authenticate the  
email details with your email server.  
If the authentication is positive the test will be complete. If the test is a failure, the  
result will not be successful.  
For Email  
Recipient E-mail Address the email address you want to send information to  
SMTP Mail Server the mail server domain details  
Port - the default Port number (25)  
Username the username settings provided by your email administrator  
Password - the password settings provided by your email administrator  
Sender Email Address the email address of the sender  
Send next email after the alert email interval times  
Use SSL-TLS this is a secure method (please consult your administrator before using  
this setting). There are two options, SSL-TLS or STARTTLS.  
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Snapshot  
SD Management  
These settings control SNAPSHOT settings for your camera. The Trigger by settings is  
similar to settings above, so please view the settings above. The Snapshot Type provides  
for a Single snapshot or 6 snapshots at 1-2 second intervals. The Target FTP and Email  
settings are similar to settings explained above. Please read the configuration in the  
above explanation.  
These settings control the management of data on the SD card installed on the camera.  
Set the files per page 5-100 files. To delete a file, select the file and click the Delete  
checkbox to delete the file. If you wish to format your SC card at any time, click the  
Format SD Card  
button.  
Set Micro-SD card format toFAT32, it is recommendedformatting the SD card to make  
sure the SD card is compatible with the camera. (Please backup all data on the SD card  
to other locations prior to this procedure)  
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Motion Detection  
blocked area will disappear. If you click the Clear  
button too it will also  
remove the motion detection area. If you click the Refresh Image  
button it will do as said. This is useful when the camera is out of focus and comes back  
into focus at a later stage. Once you have set all setting options click Apply.  
These settings control the motion detection settings on the camera. Motion detection  
allows you to designate an area in the cameras viewing angle to capture motion within  
that area. All other areas will not be recorded. This is useful if you want to limit your  
recording to a particular size.  
Click the Enable Video Motion checkbox to activate motion detection. There are two  
main fields: Sensitivity and Drawing Mode. Sensitivity is based on the strength of the  
motion in the designated area. 0% means the strength is low and the system moves up  
incrementally to 100% full sensitive strength.  
Drawing Mode provides two options. Once you select Draw motion area, take your  
mouse and draw a rectangular area where you want the camera to detect the motion. If  
you want to remove the motion detection area select Erase motion area and the red  
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Tools  
is not working properly for any reason, you can reboot the system by clicking the  
Reboot Device  
button.  
System  
Firmware Upgrade  
These settings allow you to save the recorded data to your local hard drive or retrieve it  
from the drive. When you click the Save Configuration  
These settings display the Current Firmware Version and the Current Firmware Build  
Number.  
button it saves a database file to your local system.  
When you want to access recorded data from your hard drive, click the Browse button,  
locate the file on your hard drive and to display the data click Load Configuration  
To do the Firmware Upgrade, locate the path of your upgrade file by clicking the browse  
button and click the Upload  
button to upgrade the firmware.  
.
When you want to reset the camera to system default, click the Restore Factory  
Defaults  
button to reset the system. If the system  
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Advanced  
Log  
These settings display theCurrent Log of the device. Click the Clear  
Device Info  
button to reset the log or click the Download  
file in txt format.  
button to download a  
These settings display theDevice information to you. It comprises of all the important  
details regarding the phones network settings. The description is laid out in the picture  
below.  
For more monitoring features, please refer to SecurView Pro software user’s guide for  
details.  
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How to setup/access the camera remotely  
You can either setup the Dynamic DNS connection via camera itself or your home  
router. An account from any of the listed DDNS providers is required prior to this  
operation.  
Configure DDNS on your Camera  
1. Go to Camera’s DDNS Setting page; click Enable to activate the feature. Then  
select a DDNS provider from the list.  
2. Enter your DDNS’s the Host Name, User Name and Password.  
5. Go to Virtual Server* section and create a new entry.  
Enable: Click Enable  
Name: Enter the application name (eg. CameraName)  
Protocol: Select TCP  
Private Port: The HTTP port that you assign on your Camera.  
Public Port: The port used on remote side to access to your Camera.  
LAN Server: The local IP address of your Camera.  
3. In the Port Number section, assign an HTTP port of the camera. The default  
HTTP Port on the camera is 80. The example shows above is using port number  
9000.  
4. Open another web browser and go to your Router’s Web Configuration page.  
(In the example, TRENDnet’s TEW-651BR Wireless N router is used)  
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Then click Add to add the application.  
* Please refer to your router’s user’s manual for detail Virtual Server setting.  
Some router might use Port Forwarding or Special applications for this  
function. The setup steps should be very similar.  
2. Login to your router’s web configuration page.  
Find the Dynamic DNS configuration section.  
6. Open another web browser and enter your DDNS domain and camera’s port  
number.  
7. Camera’s login page will appear.  
Configure DDNS on your router  
3. Enable DDNS, fill out the following information and then click Apply.  
1. Go to Camera’s DDNS Ports Number section, assign a HTTP port for your  
camera and click Apply.  
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6. The camera login page will appear.  
4. Go to Virtual Server* section and create a new entry.  
Enable: Click Enable  
Name: Enter the application name (eg. Camera Name)  
Protocol: Select TCP  
Private Port: The HTTP port that you assign on your Camera.  
Public Port: The port used on remote side to access to your Camera.  
LAN Server: The local IP address of your Camera.  
Click Add to add the application.  
* Please refer to your router’s user’s manual for detail Virtual Server setting.  
Some router might use Port Forwarding or Special applications for this  
function. The setup steps should be very similar.  
5. Open another web browser and enter your DDNS domain and camera’s port  
number.  
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Temperature  
Operating: 0C ~ 40C (32F ~ 104F)  
Technical Specifications  
Storage: -25C ~ 70C (-13F ~ 158F)  
TV-IP572W  
Humidity  
Max. 95% (non-condensing)  
CE, FCC  
Camera  
Certifications  
Requirement  
General  
Sensor: 1/4” CMOS Sensor  
Board Lens  
Management Interface Internet Explorer 7.0 or above  
Focal Length: 4mm  
F/No: 1.5  
Firefox, Safari, and Chrome  
Minimum illumination: 1 lux  
Focus Depth: 20 cm ~ infinity  
View:  
To Run Software  
Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)  
Windows Server 2003, 2008  
SecurView Pro  
Software  
Channel: supports up to 32 cameras  
Horizontal: 51.8 degrees  
Vertical: 33.8 degrees  
Diagonal: 59.6 degrees  
Digital Zoom: 4x  
Record/Playback/Motion Detection/Audio  
Network Protocols  
IPv4, ARP, TCP, UDP, ICMP  
DHCP Client, NTP Client, DNS Client, DDNS Client, SMTP Client, FTP Client  
HTTP  
Audio  
Built-in omni-directional microphone  
Sensitivity: -40dB +/- 3dB (5 meters max.)  
Frequency: 100~20000Hz  
Samba Client  
PPPoE  
UPnP, UPnPx  
S/N: >60dB  
LLTD  
Format: PCM/ADPCM  
RTP (Real Time Protocol)  
RTCP (Real Time Control Protocol)  
RTSP (Real Time Streaming Protocol)  
3GPP  
External speaker output (speaker sold separately)  
Two-way audio with echo canceling  
Hardware  
Network  
IEEE 802.3u 10/100Mbps Auto-MDIX Fast Ethernet  
Power, Link/Act  
Wireless  
LED  
Standard  
Frequency  
Modulation  
Antenna  
IEEE 802.11b, IEEE 802.11g and IEEE 802.11n  
2.4 ~ 2.497 GHz ISM band  
SD slot  
Supports Micro SD (up to 32GB)  
Enable WPS connection  
WPS Button  
Reset Button  
Power Consumption  
Power  
DQPSK, DBPSK, DSSS and CCK  
Built-in 2dBi antenna  
Reset to factory default  
Max. 3.35 Watts  
Date Rate  
802.11b: up to 11Mbps  
802.11g: up to 54Mbps  
802.11n: up to 150Mbps  
Input: 100~240V 50/60Hz 0.2A  
Output: 5V, 1.2A external power adapter  
Security  
64/128-bit WEP, WPA/WPA2-PSK  
802.11b: 17dBm (typical)  
Dimension  
Weight  
75 x 115 x 30mm (2.95 x 4.5 x 1.2 in.)  
115 g (4.2 oz)  
Output Power  
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802.11g: 15dBm (typical)  
802.11n: 14dBm (typical)  
Recording type: event based (motion detection), continuous, and scheduled  
Event Action  
Port Settings  
Time  
Trigger event: motion detection  
Receiving Sensitivity  
802.11b: -88dBm at 11Mbps  
802.11g: -74dBm at 54Mbps  
802.11n: -68dBm at 150Mbps  
Action: send real-time snapshot or video recording to FTP or email  
HTTP port: 80 (default)  
RTSP port: 554 (default)  
Channels  
1~11 (FCC), 1~13(ETSI)  
Synchronize with NTP server or set time / date manually  
Management  
Accounts  
Up to 64 user accounts  
TV-IP572WI  
Camera  
Remote Login  
Backup / Restore  
Log  
Remote management supported  
Save/retrieve configuration files  
System log up to 500 entries  
General  
Sensor: 1/4” CMOS Sensor  
Board Lens  
Micro SD  
View, download, delete files  
Focal Length: 4mm  
F/No: 1.5  
Format and remove Micro SD card  
Settings  
Image  
Minimum illumination: 0 lux  
Focus Depth: 20 cm ~ infinity  
View:  
Brightness, contrast, saturation, sharpness, white balance, flip, mirror  
(horizontal/vertical), black & white, indoor, outdoor, schedule mode  
Shutter: 1/3.25s, 1/7.5s, 1/10s, and 1/15s  
Horizontal: 51.8 degrees  
Vertical: 33.8 degrees  
Diagonal: 59.6 degrees  
Digital Zoom: 4x  
Video Setting  
Profile 1: H.264/ MPEG-4  
-
-
Resolution: 1280 x 800, 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 30fps  
Profile 2: H.264/ MPEG-4  
Audio  
Built-in omni-directional microphone  
Sensitivity: -40dB +/- 3dB (5 meters max.)  
Frequency: 100~20000Hz  
-
-
Resolution: 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 30fps  
Profile 3: MJPEG  
S/N: >60dB  
-
-
-
Resolution: 1280 x 800, 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 1280 x 800 @ 5fps, 640 x 400/320 x 192@30fps  
JPEG quality: Low, Fair, Standard, Good, Excellent  
Format: PCM/ADPCM  
External speaker output (speaker sold separately)  
Two-way audio with echo canceling  
Profile 4: H.264/MPEG-4  
-
-
-
Resolution: 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 30fps  
Day/Night  
Built-in ICR  
Night vision (IR) supports up to 7.5 meters  
3GPP  
Video codec/MPEG4 (no audio support)  
Protocols/RTSP, RTP  
Hardware  
Network  
LED  
IEEE 802.3u 10/100Mbps Auto-MDIX Fast Ethernet  
Power, Link/Act  
Recording  
Resolution: Define individual resolution for up to 4 profiles  
Required storage: 32MB (minimum per profile)  
SD slot  
Supports Micro SD (up to 32GB)  
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WPS Button  
Enable WPS connection  
Reset to factory default  
Max. 5.05 Watts  
Modulation  
Antenna  
DQPSK, DBPSK, DSSS and CCK  
Built-in 2dBi antenna  
Reset Button  
Power Consumption  
Power  
Date Rate  
802.11b: up to 11Mbps  
802.11g: up to 54Mbps  
802.11n: up to 150Mbps  
Input: 100~240V 50/60Hz 0.2A  
Output: 5V, 1.2A external power adapter  
Security  
64/128-bit WEP, WPA/WPA2-PSK  
Dimension  
Weight  
75 x 115 x 30mm (2.95 x 4.5 x 1.2 in.)  
120 g (4.2 oz)  
Output Power  
802.11b: 17dBm (typical)  
802.11g: 15dBm (typical)  
802.11n: 14dBm (typical)  
Temperature  
Operating: 0C ~ 40C (32F ~ 104F)  
Storage: -25C ~ 70C (-13F ~ 158F)  
Receiving Sensitivity  
802.11b: -88dBm at 11Mbps  
802.11g: -74dBm at 54Mbps  
802.11n: -68dBm at 150Mbps  
Humidity  
Max. 95% (non-condensing)  
CE, FCC  
Certifications  
Requirement  
Channels  
1~11 (FCC), 1~13(ETSI)  
Management  
Accounts  
Management Interface Internet Explorer 7.0 or above  
Up to 64 user accounts  
Firefox, Safari, and Chrome  
Remote Login  
Backup / Restore  
Log  
Remote management supported  
Save/retrieve configuration files  
System log up to 500 entries  
To Run Software  
Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)  
Windows Server 2003, 2008  
SecurView Pro  
Software  
Channel: supports up to 32 cameras  
Record/Playback/Motion Detection/Audio  
Micro SD  
View, download, delete files  
Network Protocols  
IPv4, ARP, TCP, UDP, ICMP  
Format and remove Micro SD card  
DHCP Client, NTP Client, DNS Client, DDNS Client, SMTP Client, FTP Client  
Settings  
Image  
HTTP  
Brightness, contrast, saturation, sharpness, white balance, flip, mirror  
(horizontal/vertical), black & white, indoor, outdoor, schedule mode  
Samba Client  
PPPoE  
Shutter: 1/3.25s, 1/7.5s, 1/10s, and 1/15s  
UPnP, UPnPx  
Video Setting  
Profile 1: H.264/ MPEG-4  
LLTD  
-
-
Resolution: 1280 x 800, 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 30fps  
RTP (Real Time Protocol)  
RTCP (Real Time Control Protocol)  
RTSP (Real Time Streaming Protocol)  
3GPP  
Profile 2: H.264/ MPEG-4  
-
-
Resolution: 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 30fps  
Wireless  
Standard  
Frequency  
Profile 3: MJPEG  
-
-
-
Resolution: 1280 x 800, 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 1280 x 800 @ 5fps, 640 x 400/320 x 192@30fps  
JPEG quality: Low, Fair, Standard, Good, Excellent  
IEEE 802.11b, IEEE 802.11g and IEEE 802.11n  
2.4 ~ 2.497 GHz ISM band  
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Profile 4: H.264/MPEG-4  
-
-
-
Resolution: 640 x 400, 320 x 192, 160 x 96  
Max frame rate: 30fps  
3GPP  
Video codec/MPEG4 (no audio support)  
Protocols/RTSP, RTP  
Recording  
Resolution: Define individual resolution for up to 4 profiles  
Required storage: 32MB (minimum per profile)  
Recording type: event based (motion detection), continuous, and scheduled  
Event Action  
Port Settings  
Time  
Trigger event: motion detection  
Action: send real-time snapshot or video recording to FTP or email  
HTTP port: 80 (default)  
RTSP port: 554 (default)  
Synchronize with NTP server or set time / date manually  
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brightlightssuchasdirectexposuretosunlightorhalogenlights.RepositiontheNetw  
orkCameraintoamoreshadedareaimmediately as prolonged exposure to bright  
lights will damage the CMOS sensor.  
Troubleshooting  
1. The Power LED and Ethernet Activity LED do not light up.  
5. The camera images are ‘noisy’  
The power supply or camera might be faulty. Check that the connection to both  
the power source and the terminal on the back of the camera are secure and  
that you are using the provided power supply. If the camera is otherwise  
functioning correctly, the LEDs might have been disabled in the configuration.  
See the section of this guide on Configuration of System settings.  
Often if the camera is in a low-light environment, the images can contain a lot  
of noise. Try enabling Night mode and see if that improves the image quality.  
Otherwise, try to use the camera in a location where there is a bit more light.  
6. The camera images are of poor quality.  
2. The camera can’t be accessed or access is slow  
Make surethatyourcomputer’sdisplaypropertiesaresettoatleast 16-  
bitcolor.Using16or256colorsonyourcomputerwillproduce dithering artifacts in  
the image, making the image look as if it is of poor quality.  
Theremightbeaproblemwiththenetworkcable.Toconfirmthatthecablesareworki  
ng,pingtheaddressofaknowndeviceonthe  
network.IfthecablingisOKandyournetworkisreachable,youshouldreceiveareplysi  
milartothefollowing(…bytes=32time=2ms).  
Try also adjusting the brightness, contrast, saturation, light frequency and anti-  
flicker controls on the Video Settings under the Configuration menu. You may  
also consider adjusting the resolution of the camera and the compression rate  
to improve the image.  
Anotherpossibleproblemmaybethatthenetworkdevicesuchasahuborswitchutiliz  
edbytheNetworkCameraisnotfunctioning properly. Please confirm the power  
for the devices are well connected and functioning properly.  
7. Video can’t be viewed through the web browser interface.  
3. The camera can be accessed locally but not remotely  
ActiveXmightbedisabled.IfyouareviewingtheimagesfromInternetExplorermakesu  
reActiveXhasbeenenabledintheInternetOptions menu. You may also need to  
change the security settings on your browser to allow the ActiveX plug-in to be  
installed.  
Thismightbecausedbya  
firewall.ChecktheInternetfirewallwithyoursystemadministrator.Thefirewallmay  
needtohave  
somesettingschangedinorderfortheNetworkCameratobeaccessibleoutsideyourl  
ocalLAN.Formoreinformation,pleasereferto the section about installing your  
camera behind a router.  
Makesure that the Network Camera isn’t conflicting with any Web server you  
may have running on your network.  
Thedefaultroutersettingmightbeapossiblereason.Checkthattheconfigurationoft  
heroutersettingsallowtheNetworkCameratobe accessed outside your local LAN.  
4. White vertical lines appear on the image from the camera  
ItcouldbethattheCMOSsensor(asquarepanelsituatedbehindthelensthatmeasure  
sthelightsignalsandchangesitintoadigital  
formatsoyourcomputercanpresentitintoanimagethatyouarefamiliarwith)hasbec  
omeoverloadedwhenithasbeenexposedto  
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Federal Communication Commission Interference Statement  
EN 60950-1: 2006 +A11:2009  
Safety of Information Technology Equipment  
EN 62311: 2008  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one of the following measures:  
Assessment of electronic and electrical equipment related to human  
exposurerestrictions for electromagnetic fields (0 Hz-300 GHz)  
(IEC 62311:2007 (Modified))  
EN 300 328 V1.7.1: (2006-10)  
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband  
Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band  
and using spread spectrum modulation techniques; Harmonized EN covering essential  
requirements under article 3.2 of the R&TTE Directive  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
EN 301 489-1 V1.8.1: (2008-04)  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic  
Compatibility (EMC) standard for radio equipment and services; Part 1: Common  
technical requirements  
Consult the dealer or an experienced radio/TV technician for help.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation.  
EN 301 489-17 V2.1.1 (2009-05)  
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic  
Compatibility (EMC) standard for radio equipment and services; Part 17: Specific  
conditions for 2,4 GHz wideband transmission systems  
FCC Caution: Any changes or modifications not expressly approved by the party  
responsible for compliance could void the user's authority to operate this equipment.  
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in  
all EU member states and EFTA countries, except in France and Italy where restrictive  
use applies.  
IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to  
channels 1 through 11.  
IMPORTANT NOTE:  
In Italy the end-user should apply for a license at the national spectrum authorities in  
order to obtain authorization to use the device for setting up outdoor radio links and/or  
for supplying public access to telecommunications and/or network services.  
FCC Radiation Exposure Statement:  
This equipment complies with FCC radiation exposure limits set forth for an  
uncontrolled environment. This equipment should be installed and operated with  
minimum distance 20cm between the radiator & your body.  
This device may not be used for setting up outdoor radio links in France and in some  
areas the RF output power may be limited to 10 mW EIRP in the frequency range of  
2454 2483.5 MHz. For detailed information the end-user should contact the national  
spectrum authority in France.  
This transmitter must not be co-located or operating in conjunction with any other  
antenna or transmitter.  
Europe EU Declaration of Conformity  
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.  
The following test methods have been applied in order to prove presumption of  
conformity with the essential requirements of the R&TTE Directive 1999/5/EC:  
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saistītajiemnoteikumiem.  
Česky  
[Czech]  
TRENDnet tímto prohlašuje, že tento TV-IP572W / TV-IP572WI je  
ve shodě se základními požadavky a dalšími příslušnými  
ustanoveními směrnice 1999/5/ES.  
Lietuvių  
[Lithuanian]  
Šiuo TRENDnet deklaruoja, kad šis TV-IP572W / TV-  
IP572WIatitinka esminius reikalavimus ir kitas 1999/5/EB  
Direktyvos nuostatas.  
Dansk  
[Danish]  
Undertegnede TRENDnet erklærer herved, at følgende udstyr TV-  
IP572W / TV-IP572WI overholder de væsentlige krav og øvrige  
relevante krav i direktiv 1999/5/EF.  
Hierbij verklaart TRENDnet dat het toestel TV-IP572W / TV-  
IP572WI in overeenstemming is met de essentiële eisen en de  
andere relevante bepalingen van richtlijn 1999/5/EG.  
Nederlands  
[Dutch]  
Deutsch  
[German]  
Hiermit erklärt TRENDnet, dass sich das Gerät TV-IP572W / TV-  
IP572WI in Übereinstimmung mit den grundlegenden  
Anforderungen und den übrigen einschlägigen Bestimmungen der  
Richtlinie 1999/5/EG befindet.  
Malti  
[Maltese]  
Hawnhekk, TRENDnet, jiddikjara li dan TV-IP572W / TV-IP572WI  
jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn  
relevanti li hemm fid-Dirrettiva 1999/5/EC.  
Magyar  
[Hungarian]  
Alulírott, TRENDnet nyilatkozom, hogy a TV-IP572W / TV-IP572WI  
megfelel a vonatkozó alapvetõ követelményeknek és az  
1999/5/EC irányelv egyéb elõírásainak.  
Eesti  
[Estonian]  
Käesolevaga kinnitab TRENDnet seadme TV-IP572W / TV-IP572WI  
vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud  
direktiivist tulenevatele teistele asjakohastele sätetele.  
Polski  
[Polish]  
Niniejszym TRENDnet oświadcza, że TV-IP572W / TV-IP572WI jest  
zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi  
postanowieniami Dyrektywy 1999/5/EC.  
English  
Hereby, TRENDnet, declares that this TV-IP572W / TV-IP572WI is  
in compliance with the essential requirements and other relevant  
provisions of Directive 1999/5/EC.  
Português TRENDnet declara que este TV-IP572W / TV-IP572WI está  
[Portuguese]  
Español  
[Spanish]  
Por medio de la presente TRENDnet declara que el TV-IP572W /  
TV-IP572WI cumple con los requisitos esenciales y cualesquiera  
otras disposiciones aplicables o exigibles de la Directiva  
1999/5/CE.  
conforme com os requisitos essenciais e outras disposições da  
Directiva 1999/5/CE.  
Slovensko  
[Slovenian]  
TRENDnet izjavlja, da je ta TV-IP572W / TV-IP572WI v skladu z  
bistvenimi zahtevami in ostalimi relevantnimi določili direktive  
1999/5/ES.  
Ελληνική  
[Greek]  
ΜΕ ΣΗΝ ΠΑΡΟΤ΢ΑTRENDnet ΔΗΛΩΝΕΙ ΟΣΙTV-IP572W / TV-  
IP572WI ΢ΤΜΜΟΡΦΩΝΕΣΑΙ ΠΡΟ΢ ΣΙ΢ ΟΤ΢ΙΩΔΕΙ΢ ΑΠΑΙΣΗ΢ΕΙ΢ ΚΑΙ  
ΣΙ΢ ΛΟΙΠΕ΢ ΢ΧΕΣΙΚΕ΢ ΔΙΑΣΑΞΕΙ΢ ΣΗ΢ ΟΔΗΓΙΑ΢ 1999/5/ΕΚ.  
Slovensky  
[Slovak]  
TRENDnettýmtovyhlasuje, žeTV-IP572W / TV-IP572WI  
spĺňazákladnépožiadavky a všetkypríslušnéustanoveniaSmernice  
1999/5/ES.  
Français  
[French]  
Par la présente TRENDnet déclare que l'appareil TV-IP572W / TV-  
IP572WI est conforme aux exigences essentielles et aux autres  
dispositions pertinentes de la directive 1999/5/CE.  
Suomi  
[Finnish]  
TRENDnet vakuuttaa täten että TV-IP572W / TV-IP572WI  
tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja  
sitä koskevien direktiivin muiden ehtojen mukainen.  
Italiano  
[Italian]  
Con la presente TRENDnet dichiara che questo TV-IP572W / TV-  
IP572WI è conforme ai requisiti essenziali ed alle altre disposizioni  
pertinenti stabilite dalla direttiva 1999/5/CE.  
Svenska  
[Swedish]  
Härmed intygar TRENDnet att denna TV-IP572W / TV-IP572WI  
står I överensstämmelse med de väsentliga egenskapskrav och  
övriga relevanta bestämmelser som framgår av direktiv  
1999/5/EG.  
Latviski  
[Latvian]  
AršoTRENDnetdeklarē, kaTV-IP572W / TV-IP572WI  
atbilstDirektīvas 1999/5/EK būtiskajāmprasībām un citiemar to  
© Copyright 2013 TRENDnet. All Rights Reserved.  
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Limited Warranty  
TRENDnet User’s Guide  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR  
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE  
OR USE OF TRENDNET’S PRODUCTS.  
Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under  
normal use and service, for the following lengths of time from the date of purchase.  
TV-IP572W / TV-IP572WI 3 Years Warranty  
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND  
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST  
OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,  
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR  
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY  
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
If a product does not operate as warranted during the applicable warranty period,  
TRENDnet shall reserve the right, at its expense, to repair or replace the defective  
product or part and deliver an equivalent product or part to the customer. The  
repair/replacement unit’s warranty continues from the original date of purchase. All  
products that are replaced become the property of TRENDnet. Replacement products  
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please  
contact the point-of-purchase for their return policies.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO  
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN  
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,  
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR  
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL  
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY  
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND  
OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY  
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL  
OF ITS ESSENTIAL PURPOSE.  
TRENDnet shall not be responsible for any software, firmware, information, or memory  
data of customer contained in, stored on, or integrated with any products returned to  
TRENDnet pursuant to any warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to  
service the product by any unauthorized service center. This warranty is voided if (i) the  
product has been modified or repaired by any unauthorized service center, (ii) the  
product was subject to accident, abuse, or improper use (iii) the product was subject to  
conditions more severe than those specified in the manual.  
Warranty service may be obtained by contacting TRENDnet within the applicable  
warranty period and providing a copy of the dated proof of the purchase. Upon proper  
submission of required documentation a Return Material Authorization (RMA) number  
will be issued. An RMA number is required in order to initiate warranty service support  
for all TRENDnet products. Products that are sent to TRENDnet for RMA service must  
have the RMA number marked on the outside of return packages and sent to TRENDnet  
prepaid, insured and packaged appropriately for safe shipment. Customers shipping  
from outside of the USA and Canada are responsible for return shipping fees. Customers  
shipping from outside of the USA are responsible for custom charges, including but not  
limited to, duty, tax, and other fees.  
Governing Law: This Limited Warranty shall be governed by the laws of the state of  
California.  
Some TRENDnet products include software code written by third party developers.  
These codes are subject to the GNU General Public License ("GPL") or GNU Lesser  
General Public License ("LGPL").  
and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.  
These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of  
the developers. TRENDnet does not provide technical support for these codes. Please go  
specific terms of each license.  
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS  
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S  
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE  
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,  
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING  
V1.0R / 5.2.2012  
© Copyright 2013 TRENDnet. All Rights Reserved.  
40  
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Download from Www.Somanuals.com. All Manuals Search And Download.  

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