Hotpoint Dishwasher HDA799M User Manual

Dishwasher  
Air Gap  
11  
Problem Solver  
Rinse Agent  
Use and Care of  
Appliance Registration  
2
6
3
built-in model  
Care and  
China,  
11  
10  
Instructions  
User”Maintenance Instructions 11  
Cycle Features  
Consumer Services  
4
15  
Warranty  
Water Temperature  
Back Cover  
6
Detergent, Detergent Guide 6,7  
Winter Storage  
11  
CUDS  
7
Door Latch  
Energy-Saving Tips  
4
2
Front Panel Color Change  
Loading  
11  
8,9  
Model and Serial Numbers  
Operating Guide  
2
4,5  
Cycle Selection  
Options  
5
4
Soil Level  
Plate Warmer  
7
4,5  
GE Answer Center”  
800.626.2000  
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If You Need  
Help us help you...  
To obtain service, see the  
Consumer Services page in the  
back of this book.  
We’re proud of our service and  
want you to be pleased. If for some  
reason you are not happy with the  
service you receive, here are three  
steps to follow for further help.  
FIRST, contact the people who  
serviced your appliance. Explain  
why you are not pleased. In most  
cases, this will solve the problem.  
NEXT, if you are still not pleased,  
write all the details-including  
your phone number—to:  
Before  
Save time and money.  
Before you  
for service...  
read this book  
Check the Problem Solver (pages  
12-14). It lists causes of minor  
operating problems that you can  
correct yourself.  
It is intended to help you operate  
and maintain your new dishwasher  
properly.  
Keep it handy for answers to your  
questions.  
If you don’t understand something  
or need more help, write (include  
your phone number):  
The power consumption of your  
dishwasher can be minimized if  
you follow these suggestions:  
Consumer Affairs  
Appliance Park  
Louisville, KY 40225  
. Operate dishwasher only when  
full. Let dishes accumulate in  
dishwasher. When you put in a  
Manager, Consumer Relations  
Appliance Park  
Louisville, Kentucky 40225  
Write down the model and  
serial numbers.  
You’ll find them on a label fastened  
to the tub wall just inside the  
dishwasher door.  
partial load, use  
HOLD  
cycle to rinse off heavy soils. Be  
sure to latch door when waiting for  
full load. This helps keep soils  
moist, easier to remove.  
FINALLY, if your problem is still  
not resolved, write:  
Major Appliance  
Consumer Action Panel  
Select cycle that uses least  
These numbers are  
on the  
20 North  
Drive  
amount of water to remove soil  
from load. See pages 4 and 5.  
Consumer Product Ownership  
Registration Card that comes with  
your dishwasher. Before sending  
in this card, please write these  
numbers here:  
Chicago, Illinois 60606  
If you don’t need your dishes  
right away, use your Drying Heat  
feature that turns the drying  
heater off automatically and saves  
energy. Dishes dry naturally over a  
longer period such as overnight.  
Model Number  
Serial Number  
Use these numbers in any  
correspondence or service calls  
concerning your dishwasher.  
If you received  
a
dishwasher...  
Immediately contact the  
(or  
that sold you the dishwasher.  
2
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How to  
your  
Door Latch  
(Locked)  
Cycle Indicator Dial  
(Turn Start)  
I
II  
. For LIGHT  
a. Be sure door is unlatched.  
cycle:  
STEP 4. Select the cycle and start  
STEP 1. Load your dishwasher  
with dishes, silverware, pots,  
pans, bowls, etc. according to  
instructions on pages 8 and 9.  
the dishwasher.  
If your dishwasher drains into a  
food waste disposer, operate the  
disposer until it is empty before  
starting the dishwasher. (See Cycle  
Selection Hints at right.)  
To obtain the benefits of a  
cycle, be careful that you do not  
turn the dial any further than  
to start the dishwasher.  
b. Push NORMAL WASH cycle  
button.  
STEP 2. Add detergent to the  
detergent dispenser.  
sure  
the Cycle Indicator Dial is at OFF  
position before adding detergent.  
(See pages 6 and 7.)  
OFF
RINSE & HO1O  
WARMER  
Use rinse aid agent to help prevent  
spotting. (See page 6.)  
. Form & PANS and  
c. Slowly turn Cycle Indicator Dial  
to LIGHT WASH position.  
d. Latch door to start the cycle.  
STEP 3. Select DRYING HEAT  
option. It must be ON for PLATE  
WARMER cycle, OFF for  
HOLD cycle. can be ON or OFF,  
at your option (see below), for any  
of the wash cycles,  
WASH cycle:  
HEAT  
ON  
OFF  
For  
HOLD cycle:  
a. Be sure door is unlatched.  
b. Select DRYING HEAT-OFF  
drying option.  
NORMAL  
PANS  
WASH  
a. Push selected cycle button.  
Latch the door.  
RINSE& HOLO  
WARMER  
WASH  
ON: Turns the drying heater on for  
fast drying.  
OFF: Turns the drying heater off  
to save energy. Dishes will dry  
naturally over a longer period  
such as overnight.  
If you need your dishes sooner,  
open the dishwasher door after the  
cycle is complete to reduce the  
natural drying time.  
Use of this option reduces the  
electrical energy used by this  
model approximately 10% for  
the NORMAL WASH cycle.  
ON ●  
OFF  
, RINSE & HOLO  
c. Slowly turn Cycle Indicator  
to HOLD position.  
d. Latch the door to start the cycle.  
DRYING  
WARMER  
c. Slowly turn Cycle Indicator  
to ON position to start the cycle.  
You will hear the motor start.  
There is a time delay between  
start-up and water fill so you will  
not hear any wash action right  
away.  
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For PLATE  
cycle:  
Cycle selection  
It is important to follow the loading  
instructions on pages 8 and 9.  
HOLD–For rinsing  
partial loads which will be washed  
later. Select DRYING  
a. Load clean plates and dishes to  
be warmed.  
b. Select DRYING HEAT–ON  
drying option.  
POTS & PANS—For items such as  
pots, pans, cookware, dishes and  
glasses with heavy soil. Everyday  
dishes may be included.  
OFF drying option.  
not use  
the door unlatched.  
PLATE WARMER–For warming  
clean dishes and serving plates for  
the serving of hot food.  
WASH  
NORMAL WASH—For most  
loads of everyday dishes, glasses  
and cookware with medium soils.  
OFF●  
ON  
RINSE & HOLO  
WARMER  
LIGHT WASH—For dishes  
that have been pre-rinsed before  
loading. Also, for washing  
lightly soiled dishes with soils  
that have not dried on.  
DRYING  
d.  
Cycle Indicator Dial  
clockwise to PLATE WARMER  
position.  
e. Latch the door to start the cycle.  
in each cycle  
. During the drying period:  
—The motor stops.  
—Water vapor comes through the  
vent during drying and when  
water is being circulated.  
You’ll hear occasional clicking  
sounds:  
food disposer shredding  
action.  
—Drain valve opening to pump  
water out.  
—Timer control as cycle  
progresses.  
—Detergent cup opening  
Minimum  
Wash  
Cycle Time  
Cycle Sequence  
minutes)  
Cycles  
12.6  
10.7  
8.9  
PANS  
WASH  
5’*  
55*  
LIGHT WASH  
HOLD  
3.6  
11  
*DRYING HEAT—ON: Add 29 minutes.  
5
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showers, give your water heater  
time to recover before operating the  
dishwasher.  
How to choose and  
the right  
use only powder or liquid  
detergent specifically made for  
use in dishwashers. Other types  
will cause  
with  
water.  
To get dishes clean and dry, you  
hot water. To help you get water  
of the proper temperature, your  
dishwasher automatically heats the  
water in the wash cycle. For good  
washing and drying, the entering  
water must beat  
prevent dish damage, inlet water  
should not exceed  
To improve washability if the water  
is less than 120°F and you cannot  
adjust your water heater: Select a  
longer  
and fill both detergent  
cups at least half-full with detergent.  
Second, check the phosphate  
content. Phosphate helps prevent  
hard-water materials from forming  
spots or film on your dishes. If  
your water is hard (7 grains or  
more), your detergent has to work  
harder. Detergents with a higher  
phosphate level will probably work  
better. If the phosphate content is  
low (8.7% or less), you’ll have to  
use extra detergent with hard water.  
120°F. To  
Help prevent spotting  
with a rinse agent.  
A rinse agent makes water flow off  
dishes quicker than usual. This  
lessens water spotting and makes  
drying faster, too.  
How to test water temperature:  
Check the water temperature  
inside your dishwasher with a  
candy or meat thermometer.  
Let the dishwasher run through  
one fill and pump out cycle, then  
let the dishwasher fill with water  
the second time.  
For best  
performance, use of a rinse  
agent such as JET-DRY brand is  
recommended.  
Your water department can tell  
you how hard your water is. So  
can your county extension agent.  
Or your area’s water softener  
company. Just call and ask them  
how many “grains” of hardness is  
in your water.  
When you hear the water stop  
filling, unlatch the door and slowly  
open it.  
Rinse agents come in either liquid  
or solid form. Your dishwasher  
uses the solid form.  
Measure the temperature of the  
water in the bottom of the tub this  
way:  
If you can’t find any rinse agent,  
write:  
How much detergent should you  
use? That depends. Is your water  
“hard” or “soft”? With hard water,  
you need extra detergent to get  
dishes clean. With soft water, you  
need less detergent.  
CONSUMER  
INC.  
(“JET DRY”)  
411 W. Putnam Ave.  
Greenwich,  
06830  
Too much detergent with soft water  
not only wastes money, it can be  
harmful. It can cause a permanent  
cloudiness of glassware, called  
An outside layer of glass  
is etched away! But why take a  
chance when it’s easy to find out  
the hardness of your water.  
Remove the silverware basket and  
place a candy or meat thermometer  
the water  
the middle of  
the tub. If the temperature is less  
than 120°F, you will not get good  
washing results. Higher water  
temperature is needed to dissolve  
grease and activate powder  
detergents.  
Keep your detergent fresh and  
dry. Under the sink isn’t a good  
place to store detergent. Too much  
moisture. Don’t put powder  
detergent into the dispenser until  
you’re ready to wash dishes, either.  
(It won’t be fresh OR dry.)  
Helpful  
If outside  
temperatures are unusually low, or  
if your water travels a long distance  
from water heater to dishwasher,  
you may need to set your water  
heater’s thermostat up. If you have  
not used hot water for some time,  
the water in the pipes will be cold.  
Turn on the hot water faucet at the  
sink and allow it to run until the  
water is hot. Then start the  
If your powder detergent  
old  
or  
throw it away. It won’t  
wash well. Old detergent  
dissolve.  
won’t  
If you use a liquid dishwasher  
detergent, these precautions are not  
necessary because liquid detergents  
don’t “lump” as they age or come  
in contact with water.  
dishwasher. If you’ve recently done  
laundry or run hot water for  
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How to prepare the  
dishes for  
You’ll find two detergent  
If this is your first dishwasher, or  
if you’re replacing a much older  
model, you may wonder how much  
pre-preparation your dishes need.  
Actually very little. Pre-rinsing of  
normal food soils is not necessary.  
With common sense and a little  
practice you’ll soon know what  
foods to remove. Here are some  
guidelines:  
3. Try to remove food scraps and  
place dishes in dishwasher before  
soil has a chance to dry and become  
hard. Dishes with dried-on soil are  
more difficult to wash and may  
not come clean in the NORMAL  
WASH cycle. Remember to use  
dispensers on the inside door of  
your dishwasher. Two, because  
some cycles use two washes.  
your  
HOLD cycle for small  
“holding” loads.  
Note: The foods mentioned above  
are for examples only. Other foods  
not mentioned may also need to be  
removed from your dishes. You  
may also want to consider removing  
foods such as mustard, mayonnaise,  
vinegar, lemon juice and other foods  
that can cause discoloration of  
1. Scrape off bones, seeds, skins,  
toothpicks and other hard solids. It  
is also best to remove hard shelled  
vegetables, meat trimmings, leafy  
vegetables and crusts. Remove  
excessive quantities of oil or  
grease.  
See “Detergent Usage Guide”  
below. (Be sure the Cycle Indicator  
Dial is at  
before  
stainless steel if allowed to remain  
on dishes for a long period of time.  
adding detergent. Otherwise, the  
cup will not close and  
latch properly.)  
2. Remove large quantities of any  
food. Your dishwasher has a built-in  
soft food disposer that pulverizes  
food bits and flushes them away.  
It can handle small amounts of  
soft foods, but large amounts will  
be difficult to handle.  
When using the  
PANS  
cycle, less preparation is required  
before loading. The POTS & PANS  
cycle can wash heavily-soiled  
dishes. Items with burned-on and  
baked-on soils may not come  
clean. And the dishwasher cannot  
remove burn marks or restore  
fading caused by overheating  
during cooking.  
Close the main cup.  
may be  
opened  
with no harm.  
Guide (powder or liquid)  
MEDIUM WATER  
(3-7 grains)  
HARD WATER  
(7-12 grains*)  
SOFT WATER  
(O-3 grains hardness)  
Main  
Open  
Main Cup  
1 Tablespoon 1 Tablespoon  
minimum  
1 Tablespoon  
minimum  
Main Cup  
Half Full  
Open Cup  
Half Full  
Open Cup  
PANS and  
NORMAL WASH  
LIGHT WASH cycle  
minimum  
None  
None  
Full  
None  
Use no detergent  
HOLD cycle  
Use no detergent  
Use no detergent  
I
*12 grains and up is extremely hard water. A water softener is recommended. Without it,  
lime can build up in the water valve. The water may stick while open and cause flooding.  
Main Cup holds 3 tablespoons; Filled Open Cup 2 tablespoons.  
7
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How to  
your dishwasher  
How to load the  
The top rack is best for glasses, cups and saucers. Cups  
and glasses  
best along the sides. This is the place for  
dishwasher-safe plastics, too. Make sure small plastic  
items are lodged in tightly so they can’t fall onto the  
heating unit. Arrange stemware so that it cannot  
move easily. Don’t let the glasses touch each other.  
This is a random mixed load, the most common type you  
will have.  
Make sure dishes are properly loaded to insure that  
water can reach the soiled surfaces. The wash arm in  
the bottom sprays water up. The tower that rises in the  
center sends water out over the dishes to wash the items  
in the upper rack.  
I
Sauce pans, mixing bowls and other small items may  
be placed—face down—in the top rack. The top rack is  
handy for all kinds of odd shapes. Be sure the force of  
water and detergent can reach soiled surfaces.  
OUT FOR THIS.  
The wash tower rises through the center of the bottom  
rack during the wash and rinse portions of the cycle.  
Don’t block it or load tall things next to it. Also, be  
careful not to let a portion of an item such as a pot or  
dish handle extend through the bottom rack. This could  
block the wash arm and cause poor washing results.  
8
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How to load the  
Heavily soiled pots, pans and casseroles MUST be  
loaded in the bottom rack, facing down. Prop broiler  
pans and racks along the edge.  
Fit plates and saucers between the pins. Place items so  
that water and detergent from wash arm can reach soiled  
surfaces.  
Put flatware in the removable basket with handles up to  
protect your hands. Mix knives, forks and spoons so  
Take out anything that may fall or extend through the  
bottom of the basket.  
don’t nest  
Distribute evenly. Small Plastic  
spoons and from small  
items, such as  
containers are not recommended for automatic  
If  
in the dishwasher, they should go  
in the bottom of silverware basket with silverware on top.  
9
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What you can usually wash safely in your dishwasher.  
what you can’t.  
Usually  
Safe  
Material  
Exceptions (not safe)  
Special Instructions  
Aluminum  
Some darkening or spotting possible. Remove by  
Some colored  
scouring  
soap-filled steel wool pads.  
aluminum can fade.  
China/  
YES  
Antique, metal-trimmed,  
hand-painted or over-the-glaze  
patterns fade.  
If in doubt, check with the manufacturer. Or test wash  
one piece daily for at least a month. Compare with the  
rest of the set.  
Stoneware  
Gold leaf will discolor.  
Cryst al  
YES  
NO  
Load securely to prevent movement.  
Antique, metal-trimmed or  
hand-painted patterns fade.  
Check manufacturer’s instructions for your crystal.  
will discolor.  
Do not wash in dishwasher. Damage to dishwasher  
and discoloration or staining of dishwasher may result.  
items—such  
as electronic  
air cleaner  
filters, furnace  
filters, paint  
brushes, etc.  
Glass  
YES  
Milk glass may yellow.  
Iron  
Pewter  
NO  
NO  
iron will rust.  
Pewter tarnishes.  
If it doesn’t say DISHWASHER SAFE, test one piece  
Plastics  
YES  
YES  
YES  
before  
an entire set. Wash in top rack only.  
Rinse if not washing immediately. Salty or acid foods  
can stain if left on.  
St ain less st eel  
St erlin g Silver  
an d Silver  
Don’t put in same silverware  
basket with stainless  
Rinse if not washing immediately.  
or acid foods can  
stain if left on. Dry detergent can cause difficult-to-remove  
black spots. Place in back section of silverware basket to  
avoid exposure to detergent from the detergent cup.  
Contact between  
damage silver.  
can  
Don’t wash copper utensils in  
the same  
brown  
Silver may get a  
Adhesive used to attach some  
hollow-handle knives can loosen.  
Non -st ick  
coat in gs  
YES  
After washing, wipe the non-stick coating area with  
vegetable  
to keep it from losing its non-stick quality.  
Tin can rust.  
NO  
NO  
Wood  
Wood can warp, crack or lose  
its finish with any type washing.  
2. Wait a few seconds until the  
water calms. Then open the door.  
3. Add dishes you’ve forgotten.  
4. Close the door and push the  
latch to the far right. When the  
door is locked, washing will  
continue.  
However, opening the door during  
a dish?  
when  
any  
lessens cleaning power.  
you can add it.  
So try to load everything at the  
Add dishes any time during the  
HOLD cycle. With other  
Here’s how to add a forgotten dish:  
1. Push the door latch to the  
Washing will stop.  
wash  
you can add dishes  
at any time BEFORE the main  
detergent wash portion of the  
10  
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Care and  
How to prepare your  
dishwasher for winter  
storage  
If the dishwasher is to be left  
unused in an unheated location  
during the winter months, have a  
service technician take the  
following steps to prevent the  
machine from freezing:  
The air gap easy to clean.  
USER  
With most types, first turn off the  
dishwasher, then lift off the chrome  
cover. Then unscrew the plastic cap  
and check for any build-up of grit.  
A toothpick makes cleaning easy.  
dishwashers  
often use an air gap.  
it clean.  
air gap is a plumbing device.  
It protects your dishwasher against  
water backing up into it if a drain  
clogs. The air gap is not a part of  
the dishwasher and you may not  
even have one. Not  
codes require air gaps.  
Check the air gap any time your  
dishwasher isn’t draining  
keep your dishwasher  
looking good. . .  
Clean the control panel with a  
lightly dampened cloth. Dry  
thoroughly. Do not use abrasives  
or sharp objects on the panel.  
They can damage it.  
Clean the outside with a good  
appliance polish wax. The outside  
cabinet finish is durable, but it can  
scratch. So use no scouring pads or  
harsh or gritty cleaners.  
Remove fuses or trip circuit  
breakers to remove electric power  
from the dishwasher.  
plumbing  
off water to dishwasher.  
Disconnect the water inlet line  
from the water valve and drain.  
Remove water valve from the  
dishwasher and blow on small  
plastic outlet to remove water.  
Replace water valve and water line.  
. Remove plug in bottom of rubber  
boot and drain completely. Replace  
the plug.  
Appliance Polish Wax & Cleaner  
(Cat. No.  
is available  
from Hotpoint Appliance  
Mart.  
If you have an air gap, check it  
at least once a month. THE AIR  
GAP IS  
DISHWASHER. IT IS  
COVERED IN YOUR  
WARRANTY.  
PART OF YOUR  
The inside usually takes care of  
itself. If it should ever need  
cleaning, use a mild cleansing  
powder. Scouring pads and harsh  
cleaners can mar the finish.  
How to change color  
Note: Do not operate dishwasher  
while changing panels or when  
lower access panel is removed.  
A wood panel trim kit contains  
trim and instructions for adding a  
decorative wood door panel and  
lower access panel to match your  
kitchen cabinets. You may purchase  
Your dishwasher comes with a  
reversible front color panel. You  
may purchase other reversible front  
panels from your  
or  
Hotpoint Appliance Parts Mart.  
The available selection is:  
White/Almond . . . . . . . . . .HDX74  
Coffee/Avocado . . . . . . . . .HDX75  
Harvest/Black . . . . . . . . . .HDX76  
this kit,  
from your dealer  
or Hotpoint Appliance  
Mart.  
To change color panels:  
1. Take out two screws from door  
and two screws from access panel.  
Then remove the side trims from  
either side of the dishwasher.  
2. Slide out the panels and  
replace them with the color you  
want in front.  
3. Replace the side trims.  
11  
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Questions?  
Use This  
Solver  
PROBLEM  
POSSIBLE CAUSE AND REMEDY  
A fuse in your home maybe blown, or the circuit breaker  
circuit breaker. Remove any other appliances from the circuit.  
Replace  
or reset  
WON’T RUN  
UNUSUAL NOISE  
Utensils may not be secure on rack pins. Or something small may have dropped from  
the rack. Water is causing utensils to rattle. Make sure everything is securely  
in dishwasher.  
DISHES DON’T DRY  
Make sure inlet water temperature is correct. (See page 6.)  
Unload the bottom rack first. Water from dishes in the top rack maybe spilling into the  
bottom rack.  
Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.  
UNCLEAN DISHES  
AND FLATWARE  
Check inlet water temperature. It should be at least  
(To test,  
page 6.)  
To obtain the benefits of a complete cycle, be careful that you do not turn the  
further than necessary to start the dishwasher.  
Water pressure may be temporarily low. Turn on a  
Is water coming out slower than  
usual? If so, wait until pressure is normal before using your dishwasher.  
Plugged  
gap. (See page 11.)  
Improper rack loading. (See pages 8-9.)  
Aluminum deposits often leave marks when they rub against other things.  
with a mild abrasive cleanser.  
marks  
items.  
BLACK OR GRAY  
MARKS ON DISHES  
Water may not be reaching the detergent cups. Move dishes  
detergent cup.  
maybe blocking  
DETERGENT LEFT  
DISPENSER CUPS  
The dispenser cover may not be opening or may be  
by improperly  
If you used a powder detergent, open the cup and remove any caked-on detergent. If  
cup still doesn’t open automatically, call for service.  
Detergent may be old. If the powder detergent is hard or caked the box, throw it away.  
The detergent may not be working well. Try another  
12  
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POSSIBLE CAUSE AND REMEDY  
PROBLEM  
DETERGENTCUP  
WON’T  
Cycle Indicator dial must be in OFF position for cup to latch properly. If you unlatch  
the door and open it to dry your dishes, the Cycle Indicator does not advance to  
OFF by itself.  
ADDING  
DETERGENT  
AND FILMING  
ON GLASSES AND  
FLATWARE  
Spotting can be caused by all these things:  
. Extremely hard water. (See page 6.)  
Low inlet water temperature. (To test, see page 6.)  
Overloading the dishwasher.  
Improper loading. (Seepages 8 and 9.)  
Old or damp powder detergent.  
Phosphate  
in detergent too  
(Seepage 6.)  
Too little detergent. (Seepage 7.)  
Due to varying local  
conditions and personal preferences, try several brands of  
detergents to find one that gives the best results for you. A liquid dishwasher detergent  
may help reduce filming.  
To remove severe spots and film from glassware:  
Remove all metal utensils from the dishwasher.  
Do not add detergent.  
1.  
3. Select  
& PANS cycle.  
Start the dishwasher and allow to run for 15 to 20 minutes. The dishwasher will now  
be in the main wash.  
Then open the door and pour 2 cups  
the dishwasher.  
of white vinegar into the bottom of  
Close the door and allow to complete the cycle.  
6.  
If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup  
of citric  
If yours  
acid crystals instead of vinegar. (Most drug stores carry citric acid  
doesn’t, call  
Factory Service.)  
Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home  
water softener.  
If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is  
cannot be removed.  
The  
CLOUDINESS ON  
GLASSWARE  
It can be prevented: Use less detergent if you have soft water. Wash glassware in the  
shortest cycle that will get them clean.  
Water temperature entering dishwasher exceeds  
Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup  
bleach and 3 cups warm water.  
YELLOW OR BROWN  
FILM  
An overall yellow or brown film on dishes or glassware can be caused by iron deposits  
in water. A special  
in the water supply line is the only way to correct this problem.  
Your water softener company can tell you about the filter.  
Yellow film on sterling silver results when you wash copper utensils in the same load.  
Silver polish will usually remove this stain.  
13  
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The Problem  
(continued)  
PROBLEM  
POSSIBLE CAUSE AND REMEDY  
CHIPPING OF CHINA Rough handling can cause chipping. Load with care. Make sure glassware and china are  
secure and can’t jar loose. (See pages 8 & 9 for correct way to load glassware,) Make sure  
glasses and stemware will clear the top of  
dishwasher.  
tub when you push the rack into the  
Always use the top rack for delicate items.  
SMALL AMOUNT OF Water around the outlet on the tub bottom at  
back of the tub is normal. It is clean  
lubricated.  
WATER STANDING  
IN THE  
water. It’s there to keep the water  
OF THE TUB  
WATER WON’T PUMP If the entire bottom of the tub has water, you may have a drain problem. Clean the air gap,  
OUT OF THE TUB  
if you have one. (Seepage 11.)  
Check the kitchen sink. Is it draining well? You may need a plumber.  
If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not clogged.  
detergents are not meant for dishwashers. USE ONLY  
SUDS IN THE TUB  
DISHWASHER DETERGENTS  
AVOID  
To remove suds from the tub:  
the dishwasher. Let suds evaporate. Add 1 gallon of  
cold water to the tub. Close and latch the dishwasher. Pump out water by slowly turning  
the control  
until a drain period is reached.  
Repeat if necessary.  
Suds can cause unit to overflow. That’s why it’s so important to use a detergent that’s  
designed for automatic dishwashers.  
DISHWASHER  
need more help..  
ll,  
free:  
GE  
consumer information service  
14  
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Be Th ere  
purchase of your new Hotpoint appliance, receive  
With  
- the assurance that if you ever need information or  
well be there.  
you have to do is cdl—toll-free!  
Whatever your question about any  
Hotpoint  
appliance, GE Answer  
information service is avail-  
able to help. Your  
your  
question—will be answered  
and courteously And you can  
time. GE Answer  
service is  
open 24 hours a  
7 days a week.  
In-Home  
Service  
880-GE-CARES  
Service Contracts  
800-626-2224  
You can have the secure feeling that  
GE Consumer Service will still be  
there after your Hotpoint product  
warranty expires. Purchase a GE  
contract while your warranty is still in  
effect and youll receive a substantial  
discount. With a multiple-year con-  
Our consumer service professionals  
will provide expert repair service on  
your Hotpoint appliance, scheduled  
at a time that’s convenient for you.  
Many GE Consumer Service  
tract, youre assured of  
at todays prices.  
service  
operated locations offer  
today or tomorrow, or at your con-  
service  
Device for  
Deaf  
venience  
days,  
a.m. to  
a.m. to  
p.m. week-  
p.m. Saturdays).  
Our factory-trained technicians know  
your appliance inside and out-so  
most repairs can be handled in just  
one visit.  
For Customers With  
t o service t h eir  
own applian ces can have needed  
Special Needs...  
parts or accessories sent  
to  
their home, free of shipping charge!  
Our parts system provides access to  
over 47,000 Genuine Renewal Parts . . .  
80&626.2000  
Upon request, we will provide Braille  
controls for a variety of Hotpoint  
appliances, and a brochure to assist in  
planning a barrier-free kitchen for  
persons with limited mobility To ob-  
and  
are fully warranted.  
MasterCard and Discover cards are  
accepted.  
User m ain t en an ce in st ru ct ion s  
con t ain ed in  
cover proce-  
tain  
items, free of charge,  
du res in t en ded t o be perform ed by  
an y u ser. Ot h er servicin g  
sh ou ld be referred t o  
vice person n el. Cau t ion m u st be  
exercised, sin ce im proper servicin g  
m ay cau se u n safe operat ion .  
800.626.2000.  
Consumers with impaired hearing  
or speech who have access to a  
or a conventional teletypewriter may  
(800-833-4322)  
to request information or service.  
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YOUR  
DISHWASHER  
Save proof of original purchase date such as your sales slip or  
check to establish warranty period.  
This warranty is extended to  
FULL ONE-YEAR WARRANTY  
WHAT IS COVERED  
the original purchaser and any  
succeeding owner for products  
purchased for ordinary home use  
in the 48 mainland states, Hawaii  
For one year from date of original  
purchase, we will provide, free of  
charge, parts and service labor  
in your home to repair or replace  
and Washington,  
In Alaska the  
of  
dishwasher that  
fails because of a manufacturing  
defect.  
warranty is the same except that it is  
LIMITED because you must pay to  
ship the product to the service shop  
or for the service technician’s travel  
costs to your home.  
All warranty service will be provided  
by our Factory Service Centers or  
by our authorized Customer  
servicers during normal working  
hours.  
Look in the White or Yellow Pages  
of your telephone directory for  
HOTPOINT FACTORY SERVICE,  
GENERAL  
I
FACTORY SERVICE or HOTPOINT  
CUSTOMER CARE@ SERVICE.  
. Replacement of house fuses or  
resetting of circuit breakers,  
WHAT IS  
COVERED  
teach you how to use the product.  
Read your Use and Care material.  
If you then have any questions  
about operating the product,  
please contact your dealer or our  
Consumer Affairs office at the  
address below, or call, toll free:  
Cleaning or servicing of air gap  
device in drain line.  
Failure of the product if it is used  
for other than its intended purpose  
or used commercially.  
GE Answer  
800.626.2000  
consumer information service  
Damage to product caused  
by accident, fire, floods or acts  
of God.  
Improper installation.  
IS NOT RESPONSIBLE  
FOR CONSEQUENTIAL DAMAGES.  
If you have an installation problem,  
contact your dealer or installer.  
You are responsible for providing  
adequate electrical, plumbing and  
other connecting facilities.  
Some states do not  
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company  
If  
help is needed concerning this warranty, write:  
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
No.  
Pub. No. 39-5201  
5-90  
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