Honeywell Home Security System VISTA 15P User Manual

ADEMCO VISTA SERIES  
VISTA-20P / VISTA-20PSIA  
VISTA-15P / VISTA-15PSIA  
Security Systems  
User Guide  
K5309-1V6 12/08 Rev. A  
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Table of Contents  
System Overview ...................................................................................................................................... 5  
Introduction ....................................................................................................................................... 5  
System Basics .................................................................................................................................... 5  
Using the Voice Message Center ...................................................................................................... 7  
About The Keypads .................................................................................................................................. 8  
General Information .......................................................................................................................... 8  
Fixed-Word Display Keypad ........................................................................................................... 10  
Functions of the Keypads ....................................................................................................................... 11  
Entry/Exit Delays ................................................................................................................................... 14  
Entry Delay...................................................................................................................................... 14  
Exit Delay ........................................................................................................................................ 14  
Exit Alarms...................................................................................................................................... 15  
Checking For Open Zones ...................................................................................................................... 16  
Using the [] Key to Display and Announce System Status.......................................................... 16  
Arming the System ................................................................................................................................. 17  
STAY Mode: Arms Perimeter Only, Entry Delay On .................................................................... 17  
NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones ................................................ 17  
INSTANT Mode: Arms Perimeter Only, Entry Delay Off............................................................. 17  
AWAY Mode: Arms Entire System, Entry Delay On ..................................................................... 17  
MAXIMUM Mode: Arms Entire System, Entry Delay Off ............................................................ 17  
Arming Commands.......................................................................................................................... 18  
Single Button Arming ..................................................................................................................... 19  
Single Button Step” Arming .......................................................................................................... 19  
Keyswitch ................................................................................................................................................ 20  
Using the Keyswitch ....................................................................................................................... 20  
Disarming and Silencing Alarms ........................................................................................................... 21  
Using the [OFF] key ........................................................................................................................ 21  
Bypassing Protection Zones ................................................................................................................... 22  
Using the BYPASS Key................................................................................................................... 22  
Quick Bypass ................................................................................................................................... 23  
Chime Mode ............................................................................................................................................ 24  
Using the Chime Mode.................................................................................................................... 24  
Using the Voice Chime .................................................................................................................... 24  
Date and Time ........................................................................................................................................ 25  
Viewing the Current Date and Time .............................................................................................. 25  
Setting the Date and Time.............................................................................................................. 25  
Panic Keys............................................................................................................................................... 26  
Using Panic Keys............................................................................................................................. 26  
– 3 –  
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Table of Contents (continued)  
Macro Key Programming & Usage ........................................................................................................ 27  
About Macro Keys ........................................................................................................................... 27  
Example of Macro Programming .................................................................................................... 28  
Using a Programmed Macro Key.................................................................................................... 28  
Using Device Commands........................................................................................................................ 29  
Paging Feature ....................................................................................................................................... 30  
About Automatic Paging ................................................................................................................. 30  
About Manual Paging...................................................................................................................... 31  
Latch Key Paging ............................................................................................................................ 31  
Security Codes & Authority Levels........................................................................................................ 32  
About Security Codes ...................................................................................................................... 32  
Authority Level Definitions ............................................................................................................ 32  
How to Assign Security Codes and Attributes ............................................................................... 33  
Accessing Other Partitions (VISTA-20P Series) ................................................................................... 34  
About Accessing Partitions ............................................................................................................. 34  
Using the GoTo Command .............................................................................................................. 35  
Multi-Partition Arming................................................................................................................... 35  
Common Zone Operation (VISTA-20P Series) ............................................................................... 36  
Scheduling............................................................................................................................................... 37  
About Scheduling............................................................................................................................. 37  
Creating Schedules.......................................................................................................................... 37  
Event Logging Procedures...................................................................................................................... 39  
About Event Logging....................................................................................................................... 39  
Viewing the Event Log .................................................................................................................... 39  
Testing the System ................................................................................................................................. 41  
Trouble Conditions ................................................................................................................................. 42  
Maintaining Your System ...................................................................................................................... 45  
Fire Alarm System ................................................................................................................................. 46  
Quick Guide to Basic System Functions................................................................................................ 50  
Summary of Audible/Visual Notifications ............................................................................................. 51  
Regulatory Statements and Warnings .................................................................................................. 53  
System Features ..................................................................................................................................... 55  
User Setup ....................................................................................................................................... 56  
Paging Setup.................................................................................................................................... 57  
List of Output Devices..................................................................................................................... 58  
Owners Insurance Premium Credit Request........................................................................................ 59  
Limitations Of This System .......................................................................................................................  
Warranty.....................................................................................................................................................  
– 4 –  
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System Overview  
Introduction  
Congratulations on your ownership of a Honeywell Security System. You've made a  
wise decision in choosing it, for it represents the latest in security protection  
technology today. This system provides:  
Three forms of protection: burglary, fire* and emergency  
At least one keypad which provides control of system and displays system status  
Various sensors for perimeter and interior burglary protection  
Smoke or combustion detectors* designed to provide early warning in case of fire.  
Your system may also have been programmed to automatically send alarm or status  
messages over the phone lines to a Central Monitoring Station.  
* Commercial installations and some residential systems may not include fire  
protection – check with your installer.  
NOTE: Features and procedures described in this manual apply to the  
VISTA-20P/VISTA-20PSIA (VISTA-20P series) and VISTA-15P/VISTA-15PSIA  
(VISTA-15P series) security systems. Differences are noted where applicable.  
System Basics  
Bu r gla r y P r otection  
Several modes of burglary protection: Stay, Night-Stay, Away, Instant, Maximum.  
STAY: arms perimeter zones only and entry delay is on  
INSTANT: same as STAY, except entry delay is off  
NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on  
AWAY: arms perimeter and all interior zones, entry delay is on  
MAXIMUM: same as AWAY, except entry delay is off  
You can BYPASS selected zones while leaving the rest of the system armed.  
CHIME mode alerts you to the opening of protected doors and windows while the  
system is disarmed.  
F ir e P r otection  
Fire protection is always active (if installed) and an alarm sounds if a fire  
condition is detected  
If necessary, you can manually initiate a fire alarm using the keypad (if  
programmed).  
Refer to the Fire Alarm System section for information regarding fire protection,  
smoke detectors and planning emergency exit routes.  
Secu r ity Cod es  
You were assigned a 4-digit security code (master code) during installation.  
Use your security code when arming and disarming the system, and when  
performing other system functions.  
Other users can be assigned different security codes, each with different  
authority levels, which define the system functions a particular user can perform.  
– 5 –  
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System Overview (cont’d)  
Zon es a n d P a r tition s  
The system sensing devices have been assigned to various zones,” which are  
specific areas of protection (e.g., front door, kitchen window, etc.).  
Zone numbers are displayed at the keypad when an alarm or trouble condition  
occurs on a sensor.  
Partitions (VISTA-20P Series) provide two independent areas of protection, with  
each partition containing a group of zones that can be armed and disarmed  
without affecting other zones or users.  
Partitioned systems (VISTA-20P Series) can include a common zone area, which  
is an area shared by users of both partitions (such as a lobby in a building).  
Ar m in g, Step -Ar m in g a n d Disa r m in g Bu r gla r y P r otection  
The system must be armed before the burglary protection can sense intrusions.  
To arm your system, enter your security code followed by the desired arming key.  
If programmed, you can press the [#] key in place of your security code when  
arming the system (e.g., instead of entering your 4-digit security code + [3-STAY]  
to arm the system in STAY mode, you can press [#] + [3-STAY]).  
You can also use the step-arming feature if programmed, to arm the system. This  
is a function key that allows you to arm the system in one of three modes by  
simply pressing the key repeatedly.  
To disarm the system, enter your security code then press the [OFF] key.  
Ala r m s  
When an alarm occurs, both the keypad and external sounders sound, and the  
keypad displays the zone(s) causing the alarm.  
If your system is connected to a Central Monitoring Station, an alarm message is  
also sent. (Dela yed R ep or tin g Note: Message reporting is delayed 30 seconds  
by default to reduce false alarms. If desired, this delay can be removed or can be  
increased to 45 seconds. See your installer if you want the delay time changed.)  
To stop the alarm sounding, simply disarm the system.  
Mem or y of Ala r m  
When an alarm condition occurs, the keypad displays the number(s) of the  
zone(s) that caused the problem, and displays the type of alarm.  
The message remains displayed even after disarming the system, but can be  
cleared with another off” sequence.  
P h on e Access  
If included, a phone module permits you to access the system via a touch-tone  
phone, either on-premises or by call-in when away.  
When you call in, the phone module announces system status over the telephone,  
and you can arm/disarm the system and perform most function commands  
remotely using the telephone keys.  
Complete information for using these features is provided with the voice module.  
– 6 –  
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System Overview (cont’d)  
F u n ction Keys  
The A,” “B,” “C,” and D” keys can be programmed to perform various functions.  
Functions include: activate a panic alarm, arm the system, provide step arming,  
switch lights on/off, send a message to a pager, display Time/Date, and start a  
programmed Macro sequence.  
P a gin g F ea tu r e  
If programmed, the system can automatically send certain system condition  
messages to up to four (VISTA-20P Series) or two (VISTA-15P Series) pagers.  
The pager displays code numbers identifying the type of condition that has occurred.  
Sch ed u lin g  
Your system can be programmed to automatically perform certain functions (e.g.,  
arm the system) at a predetermined time each day.  
Using the Voice Message Center (if Voice Keypad is installed)  
SPEAKER  
LCD  
Voice keypads feature a voice message  
center that lets you record and playback  
one message.  
DISPLAY  
The message can be up to 2.5-minutes  
long  
ARMED  
OFF  
AWAY  
STAY  
The message remains in memory until  
1
2
3
RECORD  
VOLUME  
PLAY  
a new message is recorded.  
READY  
MESSAGE  
MIC  
MAX  
TEST  
BYPASS  
4
5
6
LEDs  
CODE  
CHIME  
The volume control is adjustable.  
Refer to the procedures below when  
using the Message Center functions.  
7
INSTANT  
8
9
READY  
0
#
STATUS  
VOICE  
FUNCTION  
MICROPHONE  
FUNCTION  
KEYS  
Messa ge Cen ter F u n ction s  
To…  
P r ess th ese k eys…  
Notes…  
The red MESSAGE LED lights.  
Message remains in memory until a  
new message is recorded.  
record a  
message  
#
0
1
OFF  
+
+
FUNCTION VOICE RECORD  
The red MESSAGE LED flashes,  
indicating message waiting.  
end  
recording  
1
OFF  
RECORD  
The recorded message plays and the  
red MESSAGE LED turns off.  
play a  
message  
#
0
3
2
STAY  
PLAY  
AWAY  
+
+
+
FUNCTION VOICE  
Adjusting message volume also  
adjusts status volume. Volume  
cannot be adjusted while playing.  
adjust the  
volume  
#
0
+
, then press  
FUNCTION VOICE  
VOLUME  
volume key [3] (up) or [6] (down)  
– 7 –  
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About The Keypads  
General Information  
Your keypads allow you to control all system functions and feature the following:  
A telephone style (digital) keypad  
Liquid Crystal Displays (LCD) that show the nature and location of all occurrences  
Built-in sounder that sounds during alarms and troubles. The sounder also "beeps"  
during certain system functions and also when depressing any of the keys (to  
acknowledge the key press).  
Backlighting of the LCD display windows. Backlighting turns on when any key is  
pressed or when entering the premises through any assigned entry/exit door. This  
feature is helpful when a keypad is located in a dimly lit area.  
Some keypads have a voice feature that announces the nature and location of all  
system occurrences. Voice keypads also announce any faulted entry/exit or  
perimeter zone when Chime mode is on. Ask your installer if this option has been  
programmed for your system.  
IMP OR TANT: If the keypad beeps rapidly upon entering the premises, it indicates that an  
alarm has occurred during your absence and an intruder may still be on the premises.  
LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe location.  
Your keypads are functionally the same, but may have different types of displays,  
depending on the type installed with your system.  
Alpha Display  
2-line alpha display keypads feature a 2-line, 32-character  
alphanumeric LCD that displays system messages in friendly  
English. These keypads can also be programmed with custom  
zone descriptors.  
Fixed-Word Display  
Voice Keypads  
Fixed-Word display keypads are functionally identical to  
Alpha display keypads, but the LCD display uses pre-  
designated words to identify the nature and location of  
occurrences.  
Voice Keypads (if installed), are functionally the same as other  
keypads, except that these keypads can provide the following:  
Voice announcements of system status (see Checking for  
Open Zones section)  
Voice chime, which can alert you to the opening of doors and  
windows while the system is disarmed (see Voice Chime in  
Chime mode section)  
Message center, which lets you record and playback  
messages (see Using the Voice Message Center in the  
System Overview section).  
– 8 –  
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About The Keypads (cont’d)  
ARMED  
ARMED  
READY  
OFF  
MAX  
AWAY  
TEST  
CODE  
STAY  
BYPASS  
CHIME  
OFF  
MAX  
AWAY  
TEST  
CODE  
STAY  
3
BYPASS  
6
CHIME  
9
#
1
4
7
2
5
8
0
3
6
9
#
1
4
7
2
5
8
0
READY  
INSTANT  
READY  
INSTANT  
READY  
Sta n d a r d Alp h a Disp la y Keyp a d  
Sta n d a r d F ixed -Wor d Disp la y Keyp a d  
ARMED  
READY  
MESSAGE  
MIC  
OFF  
AWAY  
STAY  
1
2
3
6
9
#
RECORD  
VOLUME  
PLAY  
MAX  
TEST  
BYPASS  
CHIME  
4
5
CODE  
7
INSTANT  
8
READY  
0
STATUS  
VOICE  
FUNCTION  
Voice-Ca p a ble Alp h a Disp la y Keyp a d  
– 9 –  
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About The Keypads (Cont’d)  
FIXED-WORD DISPLAY KEYPAD  
AWAY: All burglary zones, interior and  
perimeter, are armed.  
STAY: Perimeter burglary zones, such as  
protected windows and doors, are  
armed.  
NIGHT NO AC  
PHONE TEST  
NOT READY  
CHIME BAT  
AWAY  
BYPASS  
ALARM STAY  
CHECK INSTANT CANCELED  
FIRE  
6150disp  
NIGHT-STAY: NIGHT and STAY indicators both  
light when perimeter burglary  
zones plus pre-selected interior  
zones (set by the installer) are  
armed.  
FIXED-WORD DISPLAY  
INSTANT: Entry delay is turned off:  
Lit with STAY = Instant mode  
Lit with AWAY = Maximum mode  
BYPASS: This appears when one or more burglary protection zones have been  
bypassed.  
NOT READY: Appears when burglary portion of the system is not ready for arming (due  
to open protection zones). The system is ready to arm when this message  
disappears and the READY indicator light comes on.  
NO AC: Appears when AC power has been cut off. System is operating on backup  
battery power.  
AC: Appears when AC power is present.  
CHIME: Appears when the chime feature is activated.  
BAT: Low battery condition in a wireless sensor (if zone number displayed) or  
low system battery (if no zone number displayed).  
ALARM: Appears when an intrusion has been detected and the system is armed  
(also appears during a fire alarm or audible emergency alarm).  
Accompanied by the protection zone in alarm.  
CHECK: Appears when a malfunction is discovered in the system at any time, or if  
an open is detected in a fire zone at any time, or a fault in a DAY/NIGHT  
burglary zone during a disarmed period. Accompanied by a display of  
zone number in trouble.  
FIRE: Appears when a fire alarm is generated. Accompanied by a display of the  
zone in alarm.  
A FIRE display also appears when a fire alarm is manually activated,  
accompanied by a display of the fire emergency key zone number.  
CANCELED: Appears when an alarm has been silenced by the Code + OFF sequence  
and will remain on until another Code + OFF sequence is keyed.  
– 10 –  
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Functions of the Keypads  
2
1
3
4
20  
19  
18  
5
17  
16  
15  
STAY  
ARMED  
READY  
MESSAGE  
MIC  
6
7
8
OFF  
AWAY  
1
2
3
6
9
#
RECORD  
VOLUME  
PLAY  
MAX  
TEST  
BYPASS  
4
5
9
CODE  
CHIME  
INSTANT  
8
7
READY  
0
10  
STATUS  
VOICE  
FUNCTION  
14  
13  
12  
11  
Voice-capable 2-line Alpha keypad  
(shown with flip-down front door removed)  
IMP ORTANT!  
Match the numerical callouts in the above graphic with the corresponding number on the  
following pages for a description of usage.  
When entering codes and commands, sequential key depressions must be made within 4-5  
seconds of one another. If 4-5 seconds elapse without a key depression, the entry will be  
aborted and must be repeated from its beginning. Be sure to observe this precaution when  
performing any of the procedures in this manual.  
If you make a mistake while entering a secu r ity code, stop, press the [] key, and then  
start over. If you stop in the middle while entering a code, and then immediately start  
the entry over, an erroneous code might be entered.  
– 11 –  
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Functions of the Keypads (cont’d)  
[PLAY] On Voice keypads, used in  
NOTE: The functions printed directly on the  
keys indicate their primary purpose; the  
functions printed under some of the keys (shown  
in brackets under the respective key), indicate  
their alternate or secondary purpose.  
conjunction with the FUNCTION and  
VOICE keys to play the recorded  
message.  
[
]
On Voice keypads, used in  
1. DISP LAY WINDOW  
conjunction with the FUNCTION and  
VOLUME keys to raise the message  
and voice system status volume.  
Alph a Disp la y Keyp a d s: 2-line, 32-  
character Liquid Crystal Display (LCD)  
keypads that display protection point  
identification, system status, and  
messages.  
5.  
4
MAX Arms the entire burglary  
system, perimeter and interior, but  
without entry delay feature. Entering  
via an entry/exit door will cause an  
alarm.  
Fixed -Wor d Disp la y Keyp a d s:  
Display protection zone ID and system  
status messages using pre-designated  
words in the LCD display area.  
6.  
7.  
5
TEST Tests the system and alarm  
sounder if disarmed. Refer to Testing  
The System section for test procedures.  
2.  
1
OFF  
Disarms burglary portion of  
system, silences alarms and audible  
the  
trouble indicators, and clears visual  
display after problem's correction.  
6 BYPASS  
Removes  
individual  
protection zones from being monitored  
by the system.  
[RECORD] On Voice keypads, used in  
conjunction with the FUNCTION and  
VOICE keys to record up to a 2.5-  
minute message.  
[
]
On Voice keypads, used in  
conjunction with the FUNCTION and  
VOLUME keys to lower the message  
and voice system status volume.  
3.  
2 AWAY  
Arms the entire burglary  
8. 7 INSTANT Arms in manner similar to  
perimeter and interior.  
system,  
the STAY mode, but without the entry  
delay feature.  
[VOLUME] On Voice keypads, used in  
conjunction with the FUNCTION and  
desired volume control keys [3] or ↓  
[6] to adjust the volume of a recorded  
message or voice system status.  
Entering via an entry/exit door will  
cause an alarm.  
9. 8 CODE Used to assign additional  
4.  
3
STAY Arms perimeter portion of  
security codes and attributes for other  
users of the system.  
burglary system only. Interior  
protection is not armed, allowing  
movement within premises without  
causing an alarm. If pressed twice in  
succession, arms system in Night-Stay  
mode.  
10. 9 CHIME  
Turns CHIME mode on and  
When on, the opening of windows or  
off.  
doors while the system is disarmed will  
sound 3 beeps at the keypad(s).  
– 12 –  
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Functions of the Keypads (cont’d)  
15. MIC  
On voice keypads, microphone for  
11. #  
This key can be used for "Quick  
Arming" of the system without use of a  
security code (if programmed).  
Message Center recordings.  
16. ME SSAGE LED INDICATOR : (RED)  
On Voice keypads, flashes red when  
message waiting or lights red (steady)  
when in record mode.  
[FUNCTION] On Voice keypads, enables  
the desired voice or volume function.  
12. 0  
[VOICE] On Voice keypads, enables the  
17. READY LED INDICATOR: (GREEN)  
Lit when the system is ready to be  
armed (no faults present). While the  
system is disarmed, this indicator will  
go on and off as protection zones are  
closed and opened.  
RECORD,  
functions.  
VOLUME  
and  
PLAY  
13. READY Used to display all open  
protection zones.  
[STATUS] On Voice keypads,  
a
18. AR ME D LED INDICATOR : (RED)  
momentary press of the STATUS key  
annunciates the current system status.  
Pressing the STATUS key a second  
time annunciates and displays system  
and/or zone faults (if they exist).  
Lit when the system has been armed.  
19. F UNCTION KEYS: Keys A, B, C, D  
may have been programmed for  
a
variety of functions, including panic  
(emergency) functions. For details, see  
the Function Keys section.  
14. KE YS 0–9: Used to enter the security  
code(s) and to perform their associated  
system functions.  
20. INTE R NAL SP E AKE R : The built-in  
speaker mimics the alarm sounder  
during alarms, and will also "beep"  
during certain system functions. The  
speaker also provides voice playback for  
any recorded messages.  
– 13 –  
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Entry/Exit Delays  
Entry Delay  
Entry Delays give you time to disarm the system when you re-enter through the  
designated entrance door. There are two entry delays (if programmed). The first is for  
your primary entrance and the second can be used for a secondary entrance, where a  
longer delay is required to walk to the keypad to disarm the system.  
You must disarm the system before the entry delay period ends, or an alarm will  
occur. The keypad beeps during the entry delay period, reminding you to disarm the  
system. The beeps stop when a code is entered, but will restart after about 15 seconds  
if an invalid code is entered.  
You can also arm the system with no entry delay at all by using the INSTANT or  
MAXIMUM arming modes. These modes provide greater security while on the  
premises or while away for extended periods of time.  
See your installer for your delay times.  
P a r tition 1____________________________________________________________________________  
Exit Delay:  
seconds  
Entry Delay 1:  
Entry Delay 2:  
seconds  
seconds  
NOTE: Entry/Exit times set for partition 1 also apply to the Common Zone of the VISTA-20P Series.  
P a r tition 2 (on VISTA-20P Ser ies on ly)_______________________________________________  
Exit Delay:  
seconds  
Entry Delay 1:  
Entry Delay 2:  
seconds  
seconds  
Exit Delay  
E xit d ela y gives you time to leave through the designated exit door(s) without  
setting off an alarm. Exit delay begins immediately after arming your system in  
any arming mode and Alpha Display keypads display the message You May Exit  
Now.” When You may exit now” disappears, the system is fully armed. If  
programmed, a slow beeping will sound during the exit delay period until the last  
10 seconds, which then changes to fast beeping (alerting you to the end of exit  
delay). If you cannot leave within this delay time period, you should stop, disarm  
the system, and start over to avoid a false alarm.  
E xit Dela y R esta r t (if programmed):If you wish to open the entry/exit door to let  
someone in after arming STAY, you can restart the exit time delay at any time –  
sim p ly p r ess th e [] k ey, then let that person in (the perimeter zones remain  
armed). The system automatically rearms the entry/exit door when the exit delay  
expires, thereby avoiding having to disarm the system and then rearm it again.  
Additionally, when the system is armed AWAY, reopening and closing the  
entry/exit door befor e exit delay time expires (e.g., re-entering to get a forgotten  
item), will reset the exit delay time once.  
– 14 –  
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Entry/Exit Delays (cont’d)  
Exit Alarms  
E xit E r r or Con d ition s  
Whenever you arm the system, the exit delay begins. If an entry/exit door or interior  
zone is faulted before exit delay expires and remains faulted (e.g., exit door left open),  
the system sounds an alarm and starts the en tr y delay timer. If you disarm the  
system before the entry delay ends, the alarm sound stops and the message "ALARM  
CANCELED " or "CA" is displayed on the keypad, along with a zone number  
indicating the faulted zone. No message is sent to the Central Monitoring Station.  
To clea r th e exit er r or con d ition , the open zone must be made intact; to clear the  
display, enter your code plus OFF.  
If you do not disarm the system before the entry delay ends and the faulted zone  
remains open, the alarm sound continues and an "exit alarm" message is sent to the  
Central Monitoring Station (after the installer-programmed dial delay expires). The  
message "EXIT ALARM" or "EA" is displayed on the keypad, along with a zone  
number indicating the faulted zone. To stop the alarm, the system must be disarmed  
(your code plus OFF); to clear the display, enter your code plus OFF a second time.  
An “exit alarm” also results if an entry/exit door or interior zone is faulted within two  
minutes after the end of the exit delay.  
Your system may have been programmed for this feature to minimize false alarms sent to the Central Monitoring  
Station. Ask your installer if "Exit Alarm" is active in your system. If so, check this box.  
VISTA-20P SIA/VISTA-15P SIA: The Exit Error condition works the same as described above,  
except that in addition to the EXIT ALARM” message, a zone alarm” message is also sent to  
the Central Monitoring Station. In addition, if an entry/exit door or interior zone is faulted  
within two minutes after the end of the exit delay, a Recent Closing” condition occurs instead of  
the exit alarm.” Refer to the next paragraph for details.  
Recen t Closin g” Con d ition (VISTA-20P SIA/VISTA-15P SIA on ly)  
A Recent Closing condition is similar to the Exit Error condition described above, but occurs if  
an entry/exit door or interior zone is faulted within two minutes a fter the initial exit delay  
expires. If you disarm the system within the two minutes, the alarm sound stops and the  
message "ALARM CANCELED " or "CA" is displayed on the keypad, along with a zone number  
indicating the faulted zone. No message is sent to the Central Monitoring Station.  
If you do not disarm the system within two minutes and the faulted zone remains open, the  
alarm sound continues and a recent closing” and a zone alarm” message are sent to the  
Central Monitoring Station (after the installer-programmed dial delay expires). The alarm  
message along with a faulted zone number is displayed on the keypad. To stop the alarm, the  
system must be disarmed (your code plus OFF); to clear the display, enter your code plus OFF a  
second time.  
– 15 –  
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Checking For Open Zones  
Using the [] Key to Display and Announce System Status  
Before arming your system, all protected doors, windows and other protection zones  
must be closed or bypassed; otherwise the keypad will display a "Not Ready"  
message.  
Use the READY key to display all faulted zones, making it easier for you to identify  
and secure any open zone.  
1. Press [] (do not enter code first) to display faulted  
zones.  
2. Secure or bypass the zones displayed.  
The keypads READY indicator lights when all  
protection zones have been either closed or bypassed.  
3. Arm the system as desired.  
Alpha Display:  
DISARMED  
HIT FOR FAULTS  
Fixed-Word Display:  
Zone no. and “NOT READY”  
Voice Sta tu s: Voice keypads (if installed), can announce system status and faulted  
zones (up to 3 zone descriptors) if the Voice Status feature is turned on.  
To tu r n th e Voice Sta tu s fea tu r e on /off:  
#
+
0
+
2
+
4
(also turns on Voice Chime mode; see Chime mode section)  
To a n n ou n ce Sta tu s: Press [#] FUNCTION + [0] VOICE + [] STATUS key.  
(Announces current system status; e.g., Disarmed Ready to  
Arm.)  
To a n n ou n ce fa u lts Press [#] FUNCTION + [0] VOICE + [] STATUS + [] again.  
a n d sta tu s:  
(Announces up to three faulted zones with their zone  
descriptors, if programmed.)  
– 16 –  
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Arming the System  
STAY Mode: Arms Perimeter Only, Entry Delay On  
Used when you want to arm the system with persons staying inside (or if you have  
pets that are moving throughout the premises).  
The perimeter sensors are armed, but interior sensors are left disarmed.  
Exit delay begins (you can leave through the entry/exit door, if desired).  
An alarm sounds if any protected window or non-entry/exit door is opened.  
You may otherwise move freely within the premises.  
Persons entering later can enter through an entry/exit door, but they must disarm  
the system within the entry delay period to avoid sounding an alarm.  
NIGHT-STAY Mode: Arms Perimeter Only, Plus Selected Zones  
Use NIGHT-STAY mode to provide increased security while staying inside.  
Arms same as STAY mode, but also arms preselected interior sensors (programmed  
by your installer), while other interior sensors are left disarmed.  
Persons entering later can enter through an entry/exit door but they must disarm  
the system a n d must not violate any of the programmed interior zones to avoid  
sounding an alarm.  
IMP OR TANT: When NIGHT-STAY mode is on, the selected interior zones are  
armed and cause an alarm if anyone enters those areas (e.g., waking in the middle  
of the night). To avoid sounding an alarm, you must disarm the system before any  
activity takes place in those interior zones.  
INSTANT Mode: Arms Perimeter Only, Entry Delay Off  
Used when staying inside and do not expect anyone to use an entry/exit door.  
Arms same as STAY mode.  
An alarm sounds immediately if any protected perimeter window or any door is  
opened, including entry/exit doors.  
IMP OR TANT: Arming the system in this mode greatly increases the chance of  
false alarms. Use extreme care in selecting this mode of arming.  
AWAY Mode: Arms Entire System, Entry Delay On  
Used when nobody will be staying inside (including pets).  
The entire system (interior and perimeter) is armed.  
Exit delay begins letting you leave through the entry/exit door.  
An alarm sounds if a protected window or any door is opened, or if any movement  
is detected inside your premises.  
You can re-enter through an entry/exit door, but you must disarm the system  
within the entry delay period to avoid sounding an alarm.  
MAXIMUM Mode: Arms Entire System, Entry Delay Off  
Used when leaving the premises for extended periods (e.g., vacation).  
Arms same as Away mode, but entry delay is off.  
An alarm sounds same as Away mode, and sounds upon opening entry/exit doors.  
– 17 –  
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Arming the System (cont’d)  
Arming Commands  
Before arming, close all perimeter doors and windows and make sure the Ready to Arm  
message is displayed.  
Mod e  
P r ess th ese k eys…  
Keyp a d Con fir m s By…  
three beeps†  
armed STAY message displayed  
red ARMED indicator lights  
three beeps†  
NIGHT-STAY message displayed  
red ARMED indicator lights  
three beeps†  
armed STAY message displayed  
red ARMED indicator lights  
Note that entry delay is turned off.  
security code + 3 STAY  
STAY  
security code + 3 STAY + 3 STAY  
security code + 7 INSTANT  
NIGHT-  
STAY  
INSTANT  
two beeps, or, if programmed, beeping for  
duration of exit delay  
security code + 2 AWAY  
AWAY  
armed AWAY message displayed  
red ARMED indicator lights  
Leave the premises through an entry/exit  
door during the exit delay period to avoid  
causing an alarm. The keypad beeps  
rapidly during the last 10 seconds of the  
exit delay to warn you that it is ending.  
same as AWAY (described above)  
Note that entry delay is turned off.  
security code + 4 MAX  
MAXIMUM  
Ar m in g Din g: In addition to the keypad beeps, the external sounder emits  
a
short ding” sound after arming, if  
programmed to do so. The ding confirms that the system is armed, and may occur immediately after the command or be  
delayed (until arm/disarm report is sent or exit delay expires). Ask your installer about how this feature is set for your system.  
Qu ick Ar m in g  
If "Quick Arming" was programmed by the installer, the [#] key can be pressed in place  
of the security code when arming the system in any of the arming modes (except Night-  
Stay). How ever , th e secu r ity cod e m u st a lw a ys b e u sed w h en m a n u a lly  
d isa r m in g th e system .  
F u n ction Key Ar m in g  
For any arming command, a function key may have also been programmed for your  
system. If so, you can press and hold the appropriate function key for 2 seconds to arm  
the system. See your installer for the designated functions (see Sin gle Bu tton  
Ar m in g section).  
Refer to the Accessin g Oth er P a r tition s section for information on multi-partition  
arming (VISTA-20P Series only).  
– 18 –  
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Arming the System (cont’d)  
Single Button Arming  
The A”, “B, “C, and/or “D” keys on your keypad may have been programmed for  
single-button arming. Note that while it is not necessary to use a security code for  
arming (by using the Quick Arm method described previously), a security code must  
always be used when manually disarming the system.  
If Single-Button Arming is programmed:  
A function key has been assigned to a specific type of arming: STAY mode,  
NIGHT-STAY mode, AWAY mode, or STEP-ARMING (see Step-Arming  
paragraph).  
You DO NOT need to enter your user code before pressing the function key but  
you always need your security code to DISARM the system.  
Before arming, close all perimeter doors and windows.  
Alpha Display:  
1. Press and hold the assigned function key for 2  
seconds (no code is required). Function keys are  
shown below.  
DISARMED  
READY TO ARM  
OFF  
AWAY  
TEST  
CODE  
STAY  
A
B
C
D
1
4
7
2
5
8
0
3
6
9
#
Fixed-Word Display: Green LED lit  
BYPASS  
CHECK  
MAX  
INSTANT  
READY  
*
2. The keypad begins beeping and displays the  
armed message. The red ARMED indicator also  
lights.  
Alpha Display:  
ARMED***AWAY***  
YOU MAY EXIT NOW  
Fixed-Word Display: AWAY  
Single Button “Step” Arming  
Single-Button Step” arming may be programmed into one of the lettered keys (A, B,  
C, or D). Check with your installer to see if this has been done in your system.  
If Step-Arming is programmed:  
The assigned key provides a choice of three levels of security.  
The selected key can be pressed once, twice, or three times, increasing the level of  
security with each press, as follows  
Key  
F ir st P r ess  
Secon d P r ess  
Th ir d P r ess  
Ø
Ø
Ø
Ø
Armed-STAY Armed NIGHT-STAY Armed-AWAY  
A, B, C, D  
– 19 –  
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(if programmed)  
Keyswitch  
Using the Keyswitch  
Your system may be equipped with a keyswitch for use when arming and disarming.  
Red and green lights on the keyswitch plate indicate the status of your system as  
follows:  
Gr een Ligh t: Lights when the system is d isa r m ed a n d r ea d y to be armed (no  
open zones). If the system is disarmed and the green light is off, it  
indicates the system is not ready (one or more zones are open).  
R ed Ligh t:  
Lights or flashes when system is armed in AWAY or STAY mode.  
See your installer for the meanings of the lit red light:  
Lit Steady = system armed AWAY or  
system armed STAY and exit delay has expired  
Flashing = system armed STAY and exit delay timer active  
Rapid flashing = an alarm has occurred (memory of alarm).  
Before arming, close all perimeter doors and windows.  
To a r m in th e AWAY m od e:  
Turn the key to the right for 1/2 second and release.  
Keypads beep twice and the red indicator lights or  
flashes.  
To a r m in th e STAY m od e:  
Turn the key to the right and hold for longer than 1  
second, then release. Keypads beep three times and  
the red indicator lights or flashes.  
To d isa r m th e system :  
Turn the key to the right and release. The red light  
turns off  
– 20 –  
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Disarming and Silencing Alarms  
Using the [OFF] key  
The OF F key is used to disarm the system, silence alarm and trouble sounds, and  
clear alarm memories.  
IMP OR TANT: If you r et u r n a n d th e m a in b u r gla r y sou n d er is on , DO NOT  
ENTER, but CONTACT THE POLICE from a nearby safe location.  
If you return after an alarm has occurred and the main sounder has shut itself off,  
th e k eyp a d w ill b eep r a p id ly u p on you r en ter in g, in d ica tin g t h a t a n a la r m  
h a s occu r r ed d u r in g you r a bsen ce.  
LEAVE AT ONCE, and CONTACT THE POLICE from a nearby safe location.  
Alpha Display:  
1.  
+
1
OFF  
(Security Code)  
∗∗∗∗DISARMED ∗∗∗∗  
The READY” indicator light will be lit if all zones  
are secure, and the keypad will emit a single tone to  
confirm that the system is disarmed.  
READY TO ARM  
Fixed-Word Display: READY  
NOTE: If entry delay has started (youve opened the  
entry door), you do n ot need to press the OFF key –  
simply enter your security code. The system will  
disarm in about 15 seconds after the last digit of the  
code is entered.  
2. To Silence a Burglary Alarm and Clear a Memory of Alarm  
Enter your secu r ity cod e and press the OF F key to silence the alarm (or  
warning tones of a Memory of Alarm).  
Note the zone in alarm on the keypad display, and correct the problem (close  
door, window, etc.). After correcting the problem, enter the security code plus  
OFF sequence again to clear the keypads Memory of Alarm display.  
3. To Silence a Fire Alarm or Carbon Monoxide Alarm and Clear a Memory of Alarm  
Simply press the OF F key to silence the alarm. Then enter the secu r ity cod e  
plus OF F sequence twice to clear the keypad's Memory of Alarm display. See the  
Fire Alarm System section.  
– 21 –  
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Bypassing Protection Zones  
Using the BYPASS Key  
Use this key when you want to arm your system with one or more zones  
intentionally unprotected. The system must be disarmed first.  
Ven t Zon es: Your system may have certain windows set as vent” zones, which are  
automatically bypassed if left open when arming the system (you do not need to  
manually bypass them). However, if a vent zone window is closed a fter arming, it  
becomes protected and will cause an alarm if opened again while the system is  
armed.  
When bypassing zones:  
The system must be disarmed before you can bypass zones.  
Bypassed zones are unprotected and will not cause an alarm if violated.  
The system will not allow fire zones to be bypassed.  
Zones are automatically unbypassed when the system is disarmed.  
Alpha Display:  
1.  
+ 6 BYPASS + zone numbers (see below)  
(Security Code)  
DISARMED  
Enter the 2-digit zone number(s) for the zone(s) to be  
bypassed (e.g., 06, 10, 13, etc.). Single digit zone  
numbers must be preceded by a zero (e.g. 05, 06).  
HIT FOR FAULTS  
Fixed-Word Display:  
NOT READY  
2. When finished, the keypad will momentarily display a  
"Bypass" message for each bypassed zone number.  
Wait for all bypassed zones to be displayed.  
Alpha Display:  
DISARMED BYPASS  
READY TO ARM  
Arm the system as usual. When armed, the arming  
message is displayed with ZONE BYPASSED.”  
Fixed-Word Display: BYPASS  
To display bypassed zones p r ior to arming, enter  
your security code and press the [6] BYPASS key.  
Alpha Display:  
ARMED: STAY  
ZONE BYPASSED  
Typical armed display after  
bypassing zones.  
– 22 –  
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Bypassing Protection Zones (cont’d)  
Quick Bypass  
If programmed, "Quick Bypass" allows you to easily bypass all open (faulted) zones  
without having to enter zone numbers individually. This feature is useful if, for  
example, you routinely leave certain windows open when arming at night.  
Alpha Display:  
1.  
+
6 BYPASS + [#]  
(Security Code)  
DISARMED  
In a few moments, all open zones will be displayed  
and automatically bypassed. Make sure that only  
those zones that you wish to leave u n p r otected are  
bypassed, and that there are no other zones  
unintentionally left open.  
HIT FOR FAULTS  
Fixed-Word Display: NOT  
READY  
Alpha Display:  
2. Wait for all bypassed zones to be displayed, then arm  
the system as desired.  
DISARMED BYPASS  
READY TO ARM  
Ask your installer if "Quick Bypass" is active for your  
system, and if so, check here:  
Fixed-Word Display: BYPASS  
– 23 –  
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Chime Mode  
Using the Chime Mode  
CHIME mode alerts you to the opening of a perimeter door or window while the  
system is disarmed.  
When Chime mode is activated:  
Three tones sound at the keypad whenever a perimeter door or window is opened.  
Interior zones do not produce a tone when they are faulted.  
Pressing the R E ADY key will display the open protection points.  
Chime mode can be used only while the system is disarmed.  
To tu r n Ch im e Mod e on :  
Alpha Display:  
+
9 CHIME  
DISARMED CHIME  
(Security Code)  
READY TO ARM  
The CHIME message will appear. Perimeter zones  
will cause a tone when faulted.  
Fixed-Word Display: CHIME  
To tu r n Ch im e Mod e off:  
Alpha Display:  
+
9 CHIME  
∗∗∗∗DISARMED∗∗∗∗  
(Security Code)  
The CHIME message will disappear.  
READY TO ARM  
Fixed-Word Display: READY  
Using the Voice Chime  
Voice keypads have a feature that works in concert with the Chime Mode called Voice  
Chime. Voice chime provides a voice status annunciation, chime, and display when  
any faulted entry/exit or perimeter zone exists. Ask your installer if this option has  
been enabled for your system.  
To tu r n Voice Ch im e Mod e on or off:  
#
+
0
+
2
+
4
(normal Chime mode must be on first)  
When Voice Chime is on, faulted zones cause a voice status announcement, chime and display.  
When off, the sounder still provides chime if normal Chime mode is on.  
– 24 –  
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Date and Time  
Viewing the Current Date and Time  
The master users can view the system time and date setting on an alpha keypad.  
Other users can view the date/time if a function key has been programmed to do so.  
Alpha Display:  
+ [#] + [6] [3]  
(Master Code)  
∗∗∗∗DISARMED∗∗∗∗  
OR,  
READY TO ARM  
Press the function key (A, B, C, or D) for viewing  
current date and time, if programmed.  
A typical time/date display is shown.  
TIME/DATE  
12:05AM_05/09/00  
SAT  
The display will remain on for about 30 seconds or until  
a key is pressed.  
“A”  
“B ”  
“C ”  
“D ”  
If one of the above keys has been programmed for the date/time display feature,  
place a check mark in the box beneath that key.  
Setting the Date and Time  
NOTE: All partitions must be disarmed before date/time can be set.  
You can set the time and date by doing the following:  
Alpha Display:  
1.  
+[#] + [6] [3]  
(Master Code)  
∗∗∗∗DISARMED∗∗∗∗  
READY TO ARM  
2. Press [] when the time/date is displayed.  
TIME/DATE  
04:04PM 10/17/00  
SAT  
A cursor appears under the first digit of the hour.  
To move cursor ahead, press []. To go back, press [#].  
Enter the 2-digit hour setting.  
Current time display  
Enter the 2-digit minute setting.  
Press [1] for PM or [2] for AM.  
Enter the last two digits of the current year.  
Enter the 2-digit month setting.  
Enter the 2-digit day setting.  
TIME/DATE  
04:04P2000/10/17  
Time/date editing display  
SAT  
3. To exit, press [] when cursor is at the last digit, or  
wait 30 seconds.  
– 25 –  
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Panic Keys  
Using Panic Keys  
Your system may have been programmed to use special keys to manually activate  
emergency (panic) functions as follows:  
Th is F u n ction  
Sen d s Th is Sign a l*  
With Th is Sou n d in g…  
Silent Alarm  
silent alarm  
no audible alarm; displays, Press []  
to show faults,” indicating that a  
silent alarm has been initiated.  
a loud, steady alarm at keypad(s) and  
at any external sounders that may be  
connected.  
Audible Alarm  
audible alarm  
Personal Alarm  
Fire Alarm  
auxiliary alarm  
fire alarm  
steady alarm sound at keypad(s), but  
not at external bells or sirens.  
temporal (pulsing) sound at external  
bells and sirens.  
*All panic functions send signals to the Central Monitoring Station, if connected.  
Normal Alpha Display:  
To a ctiva te a P a n ic F u n ction :  
∗∗∗∗DISARMED∗∗∗∗  
Press and hold down for at least 2 seconds whichever  
lettered key on the keypad has been programmed for  
the desired emergency function.  
READY TO ARM  
Fixed-Word Display: READY  
Typical Panic Alpha Display:  
OR  
ALARM 96 ZONE 96  
Press both keys of the assigned key pair at the same  
time.  
Fixed-Word Display: 96 and ALARM  
PRESS BOTH KEYS  
OF DESIRED PAIR  
AT THE SAME TIME  
A
ZONE 95  
ARMED  
OFF  
MAX  
AWAY  
TEST  
CODE  
STAY  
BYPASS  
CHIME  
1
4
7
2
5
8
0
3
6
9
#
B
ARMED  
READY  
READY  
OFF  
MAX  
AWAY  
TEST  
CODE  
STAY  
BYPASS  
CHIME  
1
4
7
2
5
8
0
3
6
9
#
ZONE 99  
ZONE 96  
ZONE 95  
INSTANT  
READY  
INSTANT  
READY  
C
ZONE 96  
D
ZONE 99  
Lettered Panic Keys  
Panic Key Pairs  
See your installer and use the chart provided in the Fea tu r es P r ogr a m m ed in You r  
System section to note the functions that have been programmed for your system.  
– 26 –  
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Macro Key Programming & Usage  
About Macro Keys  
The A”, “B, “C” or “D” keys can be used to automatically activate a series of  
commands of up to 16 keystrokes, if programmed for this function. These keystrokes,  
as a group, are called macros” and are stored in the system's memory.  
Typical macro functions can include:  
-
-
-
Arming sequences: STAY, NIGHT-STAY, INSTANT, or AWAY  
Bypassing particular zone(s)  
Activating relay(s) for turning on (or off) lights, fans, etc.  
Up to four (VISTA-20P Series) or two (VISTA-15P Series) macros can be  
assigned – but no more than one macro to a key.  
Macros can be activated only by users with authority levels authorized to  
perform the macros function.  
NOTE: The installer must activate the desired function key (using *57 Function  
key Menu Mode) before macros can be assigned.  
See the chart at the back of this manual for the key(s) assigned for macros.  
Alpha Display:  
1.  
+ [#] + [6] + [6]  
(Master Code)  
∗∗∗∗DISARMED∗∗∗∗  
READY TO ARM  
2. Enter the macro number (1-4 for VISTA-20P Series; 1-  
2 for VISTA-15P Series) to be programmed at the  
Select Macro?” prompt. Remember, only one macro  
can be assigned to each key.  
SELECT MACRO  
1-4  
0
3. If a macro has been previously defined, the keystrokes  
are shown on the bottom line of the display; otherwise  
the display is blank.  
MACRO DISPLAY  
To exit this mode (and keep the existing macro  
definition), press any key except the [] key. The  
system returns to normal mode.  
To define a macro for the selected key, press [] and  
continue with the next prompt.  
Enter the first of the series of desired commands, (do  
not include your master code), then press/hold the D”  
key for at least two seconds to complete the first  
command. This key terminates each command, and  
appears as an F” in the keypad display.  
MACRO PGM  
– 27 –  
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Macro Key Programming & Usage (cont’d)  
The keypad beeps to acknowledge your input and displays the command you  
entered (followed by F).  
4. Enter the next command, followed by press/holding the D” key for at least two  
seconds. The keypad beeps and displays the keystrokes entered so far.  
5. Repeat until all the desired commands (up to 16 characters including the Fs)  
have been entered.  
Be sure to check your keystrokes before continuing. If you made a mistake, you  
must start over.  
6. To exit, press/hold the D” key for at least two seconds. The display returns to  
system status and indicates system is ready.  
Example of Macro Programming  
Typical Macro Alpha Display:  
Suppose you want to (1) bypass the two upstairs window  
zones, then (2) turn on an exterior light, and then (3) arm  
the security system in the AWAY mode. The procedures  
in the table that follows show you how you would  
MACRO PGM  
60203F#701F2F  
program this macro:  
Function  
Keystrokes Required  
Keypad Display  
1. Bypass zones 02 & 03  
Press BYPASS [6] key, then  
2-digit zone numbers 02 & 03.  
6 0 2 0 3  
2. Insert terminator  
Press the D” key for at least 2 seconds.  
6 0 2 0 3 F  
6 0 2 0 3 F # 7 0 1  
3. Turn light on  
(device 01)  
Press [#] and 7 key for device ON, and  
[01] key for selecting device 1.  
4. Insert terminator  
Press the D” key for at least 2 seconds.  
Press AWAY [2] key.  
6 0 2 0 3 F # 7 0 1 F  
6 0 2 0 3 F # 7 0 1 F 2  
6 0 2 0 3 F # 7 0 1 F 2 F  
5. Arm system AWAY  
6. Insert terminator  
7. Exit Macro Mode  
Press the D” key for at least 2 seconds.  
Press the D” key again  
Using a Programmed Macro Key  
1. Press the Macro key programmed for the desired  
series of commands for at least 2 seconds. The Enter  
User Code” prompt appears. The prompt remains  
displayed for up to 30 seconds.  
∗∗∗∗DISARMED∗∗∗∗  
READY TO ARM  
2. Enter your 4-digit security code.  
ENTER USER CODE  
The programmed macro sequence begins  
automatically after the user code is entered.  
∗ ∗ ∗ ∗  
– 28 –  
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Using Device Commands  
About Device Commands  
Your system may be set up so that it can control certain lights or other devices.  
Some devices may be automatically turned on or off by the system.  
You may be able to override automatically controlled devices using the  
commands described below.  
Some devices can be manually turned on or off using the commands described  
below.  
See your installer for a list of devices that may be set up for your system. A list  
of these devices is provided at the back of this manual for you to fill out.  
To Activa te Devices:  
+ [#] + [7] + 2-digit device number  
Alpha Display:  
∗∗∗∗DISARMED∗∗∗∗  
(Security Code)  
READY TO ARM  
Devices associated with that device number activate.  
Fixed-Word Display: READY  
To Dea ctiva te Devices:  
+ [#] + [8] + 2-digit device number  
(Security Code)  
Devices associated with that device number deactivate.  
– 29 –  
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Paging Feature  
About Automatic Paging  
Your system may be set up to automatically send messages to several pagers (4 pagers  
for VISTA-20P Series, 2 pagers for VISTA-15P Series) as certain conditions occur in  
your system.  
The following events can be programmed by your installer to be sent to the pagers:  
arming and disarming, alarms, and trouble conditions. (reports when  
arming/disarming from a keypad using a security code; auto-arming/disarming,  
arming with assigned button, and keyswitch arming do not send pager messages.)  
You can also program the system to send an automatic pager message to alert you  
in the event that someone has not arrived home (disarmed the system) within a  
defined period of time (see the Sch ed u lin g section for details on programming a  
latch key report).  
Your installer programs the pager phone numbers and reporting events.  
The pager message consists of a 7-digit system status code that indicates the type of  
condition that has occurred.  
An optional, predefined 16-digit character string can precede the 7-digit system  
status code; these characters can consist of a PIN no., subscriber account no., or any  
additional data that you may wish to have sent to the pager.  
The pager display format is as follows:  
3-digit Event Code  
Optional 16 digits  
È
È
Å 1-digit Partition No. + 3-digit Zone No. or User No.  
AAAAAAAAAAAAAAAA BBB CCCC  
A = B =  
C =  
Optional 16-digits for A 3-digit code that  
A 1-digit Partition number plus a 3-digit Zone or User  
Account numbers,  
PIN numbers, or any  
other data;  
programmed by the  
installer, if required.  
describes the event number, depending on the type of event that has  
that has occurred  
in your system  
(see for event  
occurred, where:  
alarms and troubles display zone number  
arming/disarming (opens/closes) display user number  
codes table below)  
The 3-digit Event Codes (BBB) that can be displayed are:  
911 =  
Ala r m s.  
811 =  
Tr ou bles.  
101 =  
Op en  
102 =  
Close  
The 4-digit number  
(CCCC) following this  
code is the partition no. code is the partition no.  
and zone no. that  
caused the alarm.  
The 4-digit number  
(CCCC) following this  
(syst em d isa r m ed ).  
The 4-digit number  
(CCCC) that follows  
this code is the  
partition no. and user  
no. that disarmed the  
system.  
(syst em a r m ed ).  
The 4-digit number  
(CCCC) that follows  
this code is the  
partition no. and user  
no. that armed the  
system.  
and zone no. that  
caused the trouble.  
Examples of typical 7-digit pager displays follow.  
Ex. 1. 9 1 1 – 1 0 0 4 = R eporting of an alarm (911) caused by a fault on zone 4 on Partition 1 (1004).  
Ex. 2. 1 0 2 – 2 0 0 5 = Reporting of a closing–system arming (102)– by user 5 in Partition 2 (2005).  
– 30 –  
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Paging Feature (cont’d)  
About Manual Paging  
Your system may be set up so you can manually send a message to up to four (VISTA-  
20P Series) or two (VISTA-15P Series) pagers.  
Your installer programs the paging function key and the pager phone numbers.  
Pressing the paging keys sends the message 9 9 9 – 9 9 9 9  
to the selected pager.  
This message could mean call home, “call your office, or any other prearranged  
meaning.  
See the Paging chart at the back of this manual for details of the paging setup for  
your system.  
1. Press and hold the programmed Paging Key for at  
least 2 seconds (wait for beep), then press the pager  
number (1-4)* representing the pager intended to  
receive the message.  
Alpha Display:  
∗∗∗∗DISARMED∗∗∗∗  
READY TO ARM  
2. The recipient, on seeing the 999–9999 message, will  
understand the prearranged meaning of this signal.  
Fixed-Word Display: READY  
* If no number is pressed, the message is sent to pager 1.  
Pagers 1-4 for VISTA-20P Series; 1-2 for VISTA-15P Series.  
999-9999  
Pager Display  
Latch Key Paging  
You can program a schedule that causes a pager report to be sent if the system is not  
DISARMED by the scheduled time (see Sch ed u lin g section, event 03). For example,  
a working parent might want a message to be sent to a pager if their child did not  
arrive home from school and disarm the system by a certain time.  
If programmed, the message that is sent is: 7 7 7 – 7 7 7 7  
.
– 31 –  
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Security Codes & Authority Levels  
About Security Codes  
Your installer assigned a master code that is used to perform all system functions.  
In addition, other security codes can be assigned for use by other users (VISTA-20P  
Series provides 47 additional codes; VISTA-15P Series provides 31 additional codes).  
Only the System Master and Partition Master can assign security codes to users.  
Users are identified by 2-digit user numbers and are pre-assigned to either  
partition 1 or partition 2 (VISTA-20P Series).  
Only the System Master can change user partitions.  
In addition to a security code, each user is assigned various system attributes.  
Security codes can be used interchangeably within a partition when performing  
system functions (a system armed with one security code can be disarmed by a  
different security code), with the exception of the Guest and Arm Only codes  
described below.  
Security code programming involves these steps:  
1. Choose a user number from the set of users assigned to the partition in which  
the user will be operating, and assign a 4-digit security code.  
2. Assign an authority level to that user.  
3. Assign other attributes as necessary (see attributes on the next page).  
NOTE: The factory settings are designed to meet most normal user situations.  
Therefore, the only step you usually need to do when adding users is assign a user  
number (from the partitions pre-assigned user numbers) and a security code.  
Authority Level Definitions  
Authority levels define the system functions a particular user can/cannot perform.  
Level Title  
Exp la n a tion  
N/A  
0
System Master  
(default = 1234)  
Reserved for user 02; Can perform all system functions and assign  
codes in both partitions; can change its own code as follows:  
Master code + [8] + 02 + new master code + new master code again  
Standard User:  
Can only perform security functions in assigned partition.  
Cannot perform system functions reserved for the master user.  
1
2
Arm Only:  
Guest:  
Can only arm the system. Cannot disarm or do other functions.  
Can arm the system in assigned partitions, but cannot disarm the system  
u n less the system was armed with this code. This code is typically assigned  
to someone (e.g., babysitter or cleaner) who has a need to arm/disarm the  
system only at certain times. The user of this code should n ot use the Quick  
Arming” feature.  
3
4
Duress Code:  
Intended for use when you are forced to disarm or arm the system under  
threat. When used, the system will act normally, but can silently notify the  
Central Monitoring Station of your situation, if that service has been  
provided.  
Partition Master  
(VISTA-20P Series) Can do everything a standard user can do, and  
can assign security codes to users in their partition.  
– 32 –  
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Security Codes & Authority Levels (cont’d)  
How to Assign Security Codes and User Attributes  
The following lists the various command strings for adding security codes and attributes.  
R efer to th e User Setu p ch a r t a t th e b a ck of th is m a n u a l for fa ctor y d efa u lt s of  
u ser a t tr ib u tes a n d to k eep a r ecor d of u ser p r ogr a m m in g.  
NOTE: Partition Master codes (VISTA-20P Series only) apply only to those user numbers  
previously assigned (by the system master/installer) to the partition masters partition.  
Ad d Secu r ity Cod e:  
System/Partition Master code + [8] + user no. + new user’s security code  
(Users 03/33 are preset  
to partition programmers,  
but can be changed.)  
User 01 = installer  
User 02 = master  
The Keypad beeps once to confirm that new user was added.  
User 03 = partition 1 master  
User 33 = partition 2 master  
Delete Secu r ity Cod e: System/Partition Master code + [8] + [user no.] + [#] [0]  
The security code and all attributes* set for this user number,  
including any associated RF keys, are erased from the system.  
(*except assigned partition)  
Au th or ity Level:  
System/Partition Master code + [8] + [user no.] + [#] [1]+ auth. level  
Factory Defaults:  
users 04-32/34-49 = 0  
users 03/33 = 4  
Authority Levels (see definitions on previous page):  
0 = standard user  
1 = arm only  
2 = guest  
3 = duress  
4 = partition master (VISTA-20P Series  
only)  
Access Gr ou p :  
System/Partition Master Code + [8] + [user no.] + [#] [2]+ group (1-8)  
Factory Defaults:: none  
You can assign users to a group, then set an access schedule that  
defines the times this group of users can operate the system. The  
system ignores these users outside the scheduled times.  
User s P a r tition :  
System Master Code + [8] + [user no.] + [#] [3] + [0] + partition(s) + [#]  
(VISTA-20P only)  
Factory Defaults:  
Part. 1 = users 03-32  
Part. 2 = users 33-49  
This command assigns the partitions the user can access. If more  
than one, enter partition numbers sequentially, then press [#] to end.  
E.g., master code + [8] + [user no.] + [#] [3] + [0] + [1] [2] + [#] gives  
the user access to partitions 1 and 2 and the common partition.  
Partition Entries: 1 = partition 1 and common  
2 = partition 2 and common  
3 = common partition only  
R F User Nu m b er :  
Master/Part. Prog. Code + [8] + [user no.] + [#] [4]+ zone no.  
Factory Defaults:: none  
Use this command to assign a wireless button device (keyfob) to this  
user (keyfob must be enrolled in system first; see installer).  
Zone number: enter the zone number assigned to a button on the  
keyfob that will be used for arming/disarming by this user.  
P a ger On /Off:  
Master/Part. Prog. Code + [8] + [user no.] + [#] [5] + 0 or 1  
Factory Defaults:  
users 01-49 = 1 (on)  
You can program a user so that a message is sent to a pager  
whenever this code is used to arm or disarm the system.  
Paging On/Off: 1 = allow paging; 0 = no paging for this user  
– 33 –  
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Accessing Other Partitions (VISTA-20P)  
About Accessing Partitions  
(GOTO Com m a n d a n d Mu lti-P a r tition Ar m in g)  
Each keypad is assigned a default partition for display purposes, and will show only  
that partition's information.  
If the user is authorized, a keypad in one partition can be used to perform  
system functions in the other partition by using the GOTO command. Refer to  
the GOTO section.  
If the user is authorized, that user can arm other partitions. Refer to the Multi-  
Partition Arming section.  
The following table shows the relationship of the keypads in each partition when  
system is armed and disarmed.  
P ARTITION 1  
P ARTITION 2  
COMMON ZONE  
(LOBBY, etc.)  
Ar m in g  
Sta te  
Keyp a d  
Sta tu s  
Ar m in g  
Sta te  
Keyp a d  
Sta tu s  
Ar m in g  
Sta te  
Keyp a d  
Sta tu s  
Disarmed  
Partition 1  
Disarmed  
Partition 2  
Disarmed Common Zone  
Con d ition 1  
Con d ition 2  
Con d ition 3  
Con d ition 4  
Ö
Ö
Ö
Ö
On ly  
On ly  
On ly  
Disarmed Partition 1 and  
Common Zone  
Armed  
Partition 2  
Disarmed Common Zone  
On ly  
On ly  
Armed  
Partition 1  
Disarmed Partition 2 and Disarmed Common Zone  
On ly  
Common Zone  
On ly  
Armed  
Partition 1  
Armed  
Partition 2  
Armed  
Common Zone  
On ly  
On ly  
On ly  
When both partitions are disarmed, the keypad in each partition displays zone  
status for its partition only. The common zone keypad shows the status in that  
zone only. See Condition 1 above.  
When partition 1 is disarmed and partition 2 is armed, the keypad in partition 1  
shows the status of partition 1 a n d the common zone. Partition 2 will display the  
status of partition 2 on ly. See Condition 2 above.  
When partition 1 is armed and partition 2 is disarmed, the keypad in partition 1  
shows the status of partition 1 on ly. Partition 2 will display the status of partition  
2 a n d the common zone. See Condition 3 above.  
As lon g a s a n y on e of th e two pa r tition s is d isa r m ed , th e com m on zon e will  
a lwa ys be d isa r m ed . Th e com m on zon e will be a r m ed on ly wh en both  
pa r tition 1 a n d 2 a r e a r m ed . See Con d ition 4 a bove.  
– 34 –  
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Accessing Other Partitions (cont’d)  
Using the GoTo Command (VISTA-20P)  
If the user is authorized, a keypad in one partition can be used to perform system  
functions in the other partition by using the GOTO command.  
You must use an Alpha keypad to access another partition.  
Keypads automatically return to their original partition after 30 seconds  
with no keypad activity.  
Alpha Display:  
1.  
+ [] + partition number (0,1,2,3)  
(Security Code; only applies if user has access to other partitions)  
1 DISARMED  
READY TO ARM  
0 = return to keypads original partition.  
1 = partition 1; 2 = partition 2; 3 = common zone  
Fixed-Word Display: Green LED lit  
The keypad beeps to confirm the partition change.  
2. The keypad remains in the new partition until  
directed to go to another partition, or until it  
automatically returns to the original partition.  
Alpha Display:  
2 DISARMED  
READY TO ARM  
The active partition number is displayed in the  
upper left portion of screen, if the option is selected.  
Fixed-Word Display: Green LED lit  
Multi-Partition Arming (VISTA-20P)  
Some users can be given Multi-Partition arming ability by being assigned to both  
partitions when programming user attributes.  
When attempting to arm multi-partitions:  
You must use an Alpha keypad.  
The system arms only if all partitions are ready to arm.”  
If any partition is “not ready,” the system does not arm at all.  
You can use the GOTO command to bypass open zones before arming.  
If any partition is already armed when global arming is attempted, that  
partition remains in its existing armed state.  
Alpha Display:  
+ [0] + arm command (see list below)  
(Security Code)  
1 DISARMED  
READY TO ARM  
Multi-Partition Arming Commands  
Fixed-Word Display: Green LED lit  
2 = arms all partitions AWAY  
3 = arms all partitions STAY  
33 = arms all partitions NIGHT-STAY  
4 = arms all partitions MAXIMUM  
7 = arms all partitions INSTANT  
1 = disarms all partitions  
– 35 –  
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Accessing Other Partitions (cont’d)  
Common Zone Operation (VISTA-20P)  
Your system may have been set up to use a common zone, which is  
an area shared by users of both partitions, such as a foyer or lobby.  
If so, please note the following:  
Ask your installer if a  
"common zone" was  
assigned. If so, check  
this box  
The common zone will sound and report alarms only when b oth  
partitions are armed. If only one partition is armed, the system  
ignores faults on the common zone.  
Either partition may arm its system if the common zone is  
faulted, but once armed, the other partition w ill n ot be able to  
arm unless the common zone is first bypassed or the fault is  
corrected.  
Faults on the common zone are displayed on common partition  
keypads, and will also appear on another partitions keypad when  
the alternate partition is armed.  
Either partition can clear and restore the common zone after an  
alarm.  
Entry/exit time for the common zone is the same as for partition 1.  
– 36 –  
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Scheduling  
About Scheduling  
The system provides end-user schedules (programmable by master/installer only),  
which can control various types of events.  
Each schedule causes a defined event to start and stop (when appropriate) at a  
specified time.  
Schedules can be set to automatically repeat at various intervals.  
Schedules can be set for random starting, if desired.  
VISTA-20P Series provides up to 16 user schedules.  
VISTA-15P Series provides up to 4 user schedules.  
Creating Schedules  
Alpha Displays:  
1.  
+ [#] + [6] [4]  
1 DISARMED  
READY TO ARM  
(Master Code)  
2. Enter a 2-digit schedule number from:  
01-16 (VISTA-20P Series) or 01-04 (VISTA-15P Series)  
Press [] to continue.  
ENTER SCHED NO.  
00=QUIT  
00  
3. Enter the desired 2-digit event number from the list:  
00 = clear the scheduled event  
ENTER EVENT  
CLEAR EVENT 00  
01 = turn a programmed output on or off  
(see Usin g Device Com m a n d s section for a list of output device numbers  
used in your system)  
02 = set a user access schedule for one or more users  
(see Secu r ity Cod es section for an explanation of access groups)  
03 = send a latch-key” report to a pager if the system is not disarmed by a  
specified time; message sent is 777-7777.”  
04 = automatically arm the system in STAY mode at a specified time  
05 = automatically arm the system in AWAY mode at a specified time  
06 = automatically disarm the system at a specified time  
07 = Display the word REMINDER” at a specified time (if selected, the keypad  
beeps every 30 seconds beginning when the word REMINDER” is first  
displayed, and the display alternates with the normal keypad display about  
every 4-5 seconds. To stop the beeps and cancel the display once it starts,  
press any key).  
Press [] to continue.  
4. For event number 01,” enter the output number  
RELAY NUMBER  
associated with this schedule.  
00  
Otherwise, this prompt is skipped.  
Press [] to continue to the Start” prompt shown on  
the next page.  
– 37 –  
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Scheduling (cont’d)  
5. For event number 02,” enter the access group  
number. Otherwise, this prompt is skipped.  
Press [] to continue to the Start” prompt below.  
6. For event numbers 03-07,” enter the partition  
number to be armed or disarmed.  
0 = arm all; 1 = partition 1; 2 = partition 2;  
3 = arm common  
GROUP NUMBER  
PARTITION  
X
X
Otherwise, this prompt is skipped.  
Press [] to continue to the Start” prompt.  
7. Enter the events start time and days of week.  
Hour = 00-12; minute = 00-59  
START  
SMTWTFS  
AM = 0; PM = 1  
HH:MMAM 1000000  
Days = Position the cursor under the desired days  
using the [] key to move forward, then press 1” to  
select the day.  
Press [] to continue.  
8. If applicable, enter the events stop time and days of  
week (applies only to event numbers 01, 02, and 03).  
Refer to step 7 for available entries.  
STOP  
SMTWTFS  
HH:MMAM 1000000  
Press [] to continue.  
9. Enter the desired repeat option.  
0 = no repeat  
REPEAT OPTION  
0-4  
X
1 = repeat schedule weekly  
2 = repeat schedule biweekly (every other week)  
3 = repeat schedule every third week  
4 = repeat schedule every fourth week  
e.g., To make a schedule that happens everyday you  
would select all days with a repeat count of 1. To  
make a schedule that runs for one week then stops,  
select everyday with a repeat count of 0.  
10. For event number 01 (output on/off), select the  
randomize option, if desired.  
RANDOMIZE  
0=NO 1=YES  
X
0 = no; 1 = yes  
If selected, the schedule times will vary within 60  
minutes of the hour” time. For example, if a  
schedule is set to start at 6:15pm, it will do so the  
first time 6:15pm arrives, but on subsequent days it  
will start anytime between 6:00 and 6:59 p.m.  
Press [] to continue.  
– 38 –  
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Event Logging Procedures  
About Event Logging  
The system records various events in a history log, which can be viewed by the master  
user on an Alpha Display keypad.  
The Event Log holds up to 100 (VISTA-20P Series) or 50 (VISTA-15P Series) events.  
Events are displayed in chronological order, from most recent to oldest.  
When the log is full, the oldest event is replaced by the logging of any new event.  
Viewing the Event Log  
Alpha Displays:  
1.  
+ [#] + [6] + [0]  
(Master Code)  
∗∗∗∗DISARMED∗∗∗∗  
READY TO ARM  
2. The system displays the most recent event as follows:  
event number  
001 E441 U001 P1  
12:34AM 01/02/00  
type of event, identified by its corresponding code  
(refer to the code table that follows)  
zone or user number (depending on type of event)  
partition in which event occurred  
time and date of the events occurrence.  
3. Pressing [] displays previous events (back in time).  
Pressing [#] displays events forward in time.  
4. Exit the event log by pressing any key other than []  
or [#].  
Understanding the Type of Event Displayed  
If the event code is preceded by an E (as in the above display), it means that the  
event is new and ongoing; if preceded by an R, it means the event has been restored.  
Code  
110  
121  
122  
123  
Definition  
Code  
131  
132  
134  
135  
137  
Definition  
Fire Alarm  
Alarm, Perimeter  
Alarm, Interior  
Alarm, Entry/Exit  
Alarm, Day/Night  
Alarm, Tamper  
Duress  
Alarm, 24-hour Silent  
Alarm, 24-hour Audible  
– 39 –  
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Event Logging Procedures (cont’d)  
Code  
143  
145  
146  
150  
Definition  
Code  
Definition  
Alarm, Expansion Module  
ECP Module cover tamper  
Silent Burglary  
401  
Disarmed, Armed AWAY,  
Armed MAXIMUM  
403  
406  
407  
Schedule Arm/Disarm AWAY  
Cancel by User  
Alarm, 24-Hour Auxiliary/Monitor  
zone  
Remote Arm/Disarm  
(Downloading)  
162  
301  
302  
Carbon Monoxide  
AC Power  
408  
409  
441  
Quick Arm AWAY  
Keyswitch Arm/Disarm AWAY  
Low System Battery/Battery Test  
Fail  
Disarmed/Armed  
STAY/INSTANT,  
Quick-Arm STAY/INSTANT  
305  
321  
333  
System Reset (Log only)  
Bell/Siren Trouble  
442  
459  
570  
601  
602  
606  
607  
623  
625  
Keyswitch Arm/Disarm STAY  
Recent Closing (SIA panels only)  
Bypass  
Trouble, Expansion Mod.  
Supervision  
341  
344  
351  
353  
373  
374  
380  
Trouble, ECP Cover Tamper  
RF Receiver Jam  
Manually Triggered Dialer Test  
Periodic Test  
Telco Line Fault  
AAV to Follow  
Long Range Radio Trouble  
Fire Loop Trouble  
Walk Test Entered/Exited  
Event Log 80% Full  
Exit Error Alarm  
Real-Time Clock was Changed  
(log only)  
Global Trouble, Trouble  
Day/Night  
627  
628  
642  
Program Mode Entry (log only)  
Program Mode Exit (log only)  
Latch Key (log only)  
381  
382  
383  
384  
393  
RF Supervision Trouble  
Supervision Auxiliary Wire Zone  
RF Sensor Tamper  
750 -789 Reserved for Configurable Zone  
Type report codes (check with  
central station when using these  
codes)  
RF Sensor Low-battery  
Clean Me  
NOTE: Ask your installer to explain the meaning of any code you do not understand.  
– 40 –  
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Testing the System  
About Testing the System  
Using the Test mode allows each protection point to be checked for proper operation.  
Testin g sh ou ld be con d u cted week ly to en su r e pr op er op er a tion .  
The keypad sounds a single beep about every 30 seconds as a reminder that the  
system is in the Test mode.  
Alarm messages are not sent to your Central Station while Test mode is on.  
Alpha Displays:  
1. Disarm the system and close all protected windows,  
doors, etc. The READY indicator light should come on  
if all zones are intact (i.e., all protected windows,  
doors, etc. are closed.  
∗∗∗∗DISARMED∗∗∗∗  
READY TO ARM  
2.  
+
5 TEST then [0] (walk)  
1 = DIAL, 0 = WALK  
(Master Code)  
The Dial test (option 1) is intended for the installer  
and should not be used unless directed to do so by your  
Security System Representative.  
3. Listen. The external sounder should sound for about 1  
second then turn off. If the sounder does not sound,  
CALL FOR SERVICE. The Test in Progress” display  
appears only on the keypad that started the test.  
TEST IN PROGRESS  
4. Fault zones. Open each protected door and window in turn and listen for three  
beeps from the keypad. Identification (zone number or zone description) of each  
faulted protection point should appear on the display. The display clears when the  
door or window is closed.  
5. Walk in front of any interior motion detectors (if used) and listen for three beeps.  
The identification of the detector should appear on the display when it is activated.  
The display clears when no motion is detected. Note that if wireless motion detectors  
are used, there is a 3-minute delay between activations. This conserves battery life.  
6. Test all smoke detectors, following the manufacturer's instructions. The  
identification of each detector should appear on the display when each is activated.  
If a problem is experienced with any protection point (no confirming sounds, no  
display), call for service immediately.  
When all protection points have been checked and are intact (closed), there should  
be no zone identification numbers displayed on the keypad.  
7. Exit test mode:  
+
1
OFF  
(Security Code)  
If the test mode is inadvertently left active, it automatically turns off after 4 hours.  
During the final five minutes, the keypad will emit a double beep every 30 seconds.  
– 41 –  
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Trouble Conditions  
"Check" and  
The word CHECK on the keypad's display, accompanied by a  
"Battery" Displays  
"beeping" at the keypad, indicates a trouble condition in the system.  
To silen ce th e b eep in g for th ese con d ition s, p r ess a n y k ey.  
1. A d isp la y of "CH ECK" a n d on e or m or e zon e n u m b er s  
indicates that a problem exists with the displayed zone(s) and  
requires your attention. Determine if the zone(s) displayed are  
intact and make them so if they are not. If the problem has been  
corrected, the display can be cleared if you enter the OFF  
sequence (security code plus OFF key) tw ice. If the display  
persists, CALL FOR SERVICE.  
Note: A display of CHE CK 70 on Alpha Display keypads  
indicates that the wiring connection to the external sounder is  
at fault (opened or shorted), and you should CALL FOR  
SERVICE. See BELL FAILURE” on next page. A display of  
CHE CK 90 indicates that RF interference may be impeding the  
operation of wireless sensors* in the system. See R cvr J a m ”  
on next page.  
2. If th er e a r e w ir eless sen sor s* in you r system , the CHECK  
condition may also be caused by some change in the  
environment that prevents the wireless receiver from receiving  
messages from a particular sensor. CALL FOR SERVICE if this  
occurs.  
*
Not all systems use wireless sensors.  
IF YOU CANNOT COR R ECT A "CHECK" DISP LAY,  
CALL F OR SER VICE.  
TYP ICAL "CHECK" DISP LAYS  
AC  
06  
C H E C K 0 6  
B E D R O O M W I N D O W  
CHECK  
ALPHA DISPLAY KEYPAD  
FIXED-WORD DISPLAY KEYPAD  
– 42 –  
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Trouble Conditions (cont’d)  
Words or letters in parentheses ( ) are those that are displayed on Fixed-Word Display  
keypads.  
COMM. F AILUR E  
(or F C)  
Indicates that a failure has occurred in  
the telephone communication portion of  
your system. CALL FOR SERVICE.  
Other Trouble  
Displays  
SYSTE M LO BAT  
(or BAT with no  
zone No.)  
Indicates that a low system battery  
condition exists. Display is  
accompanied by "beeping"* at the  
keypad. If this condition persists for  
more than one day (with AC present),  
CALL FOR SERVICE.  
* Any beeping” that  
accompanies a  
trouble display can  
be stopped by  
depressing any key  
on the keypad or by  
entering an OFF  
sequence (code +  
OFF)  
LO BAT  
Indicates that there is a low battery  
condition in the wireless transmitter**  
number displayed (00 is RF keypad).  
+ zone descriptor  
(or BAT with  
zone No.)  
*
Accompanied by a single "beep" (about  
once every 30 seconds) at the keypad.  
** Not all systems use  
wireless sensors.  
Either replace the battery yourself, or  
CALL FOR SERVICE. If the battery is  
not replaced within 30 days, a CHECK  
display may occur.  
R cvr J a m  
(or CHE CK 90)  
Wireless part of the system is experiencing  
RF interference which may impede  
reception from wireless sensors.**  
Indicates a communication problem  
between the control and a connected  
device (e.g., RF receiver, zone expander)  
where the xx” indicates the device  
address. CALL FOR SERVICE.  
ALAR M 1xx  
F AULT 1xx  
CHE CK 1xx  
(or 91)  
Indicates that the control is on-line with  
the Central Monitoring Station's remote  
computer.  
MODE M COMM  
(or CC)  
The control will not report system  
activity while on-line. Wait a few minutes  
the display should disappear.  
BELL F AILUR E  
(or CHE CK 70)  
Indicates that the wiring connection to  
the external sounder is at fault (open or  
shorted). Accompanied by beeping” at  
the keypad. CALL FOR SERVICE.  
– 43 –  
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Trouble Conditions (cont’d)  
Other Trouble  
Displays  
(Continued)  
AC LOSS  
(or NO AC)  
The system is operating on battery power  
only due to an AC power failure.  
If only some lights are out on the  
premises, check circuit breakers and  
fuses and reset or replace as necessary.  
If AC power cannot be restored and a  
low system battery” message appears  
(see previous page), CALL F OR  
SER VICE.  
If this message remains displayed for  
more than 1 minute, system is disabled.  
CALL F OR SER VICE.  
Bu sy-Sta n d by  
(or d I)  
OP EN CIRCUIT  
(or OC)  
The keypad is not receiving signals from  
the control. CALL FOR SERVICE.  
Lon g R n g Tr b l  
(or b F )  
If part of your system, back-up Long  
Range Radio communication has failed.  
CALL FOR SERVICE.  
TELCO F AULT  
(or CHE CK 94)  
The telephone line has a problem.  
CALL FOR SERVICE.  
If there is no keypad display at all, and the READY indicator is not  
lit, operating power (from AC and back-up battery) for the system  
has been interrupted and the system is inoperative. CALL F OR  
SERVICE.  
Total Power Failure  
In The Event Of Telephone Operational Problems  
In the event of telephone operational problems, disconnect the control from the phone line by  
removing the plug from the phone wall jack. We recommend that your installer demonstrate this  
disconnection on installation of the system. Do not attempt to disconnect the phone connection  
inside the control. Doing so will result in the loss of your phone lines. If the regular phones work  
correctly after the control has been disconnected from the phone wall jack, the control has a  
problem and you should immediately call for service. If upon disconnection of the control, there is  
still a problem on the phone line, notify the Telephone Company that they have a problem and  
request prompt phone repair service. The user may not under any circumstances attempt any  
service or repairs to the security system. Repairs must be made only by authorized service (see  
the LIMITED WARRANTY statement for information on how to obtain service).  
– 44 –  
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Maintaining Your System  
The components of your security system are designed to be as  
maintenance-free as possible. However, to make sure that your  
system is in reliable working condition, do the following:  
1. Test your system weekly.  
Taking Care of  
Your System  
2. Test your system after any alarm occurs.  
Silencing Low  
Battery Warning  
Tones at the  
Keypad  
You can silence the keypads warning tones by pressing the OFF key,  
but the keypad's low battery message display will remain on as a  
reminder that you have a low battery condition in one or more of your  
wireless sensors. When you replace the weak battery with a fresh one,  
the sensor sends a "good battery" signal to the control as soon as the  
sensor is activated (opening/closing of door, window, etc.), causing the  
low battery display to turn off. If the sensor is not activated, the  
display will automatically clear within approximately 1 hour.  
Each wireless sensor in your system has a 9-volt or 3-volt battery.  
The system detects a low battery in wireless sensors, including smoke  
detectors, the personal emergency transmitter, and the portable  
wireless keypad and displays a low battery message*. (A low battery  
in a portable wireless keypad is detected as soon as one of its keys is  
pressed, and displayed as 00.). Battery-operated smoke detectors with  
a low battery also emit a single "chirp" sound approximately once  
every 20–30 seconds.  
Replacing  
Batteries in  
Wireless Sensors  
Wireless sensors  
may not have  
been used in your  
security system  
Alkaline batteries provide a minimum of 1 year of operation, and in  
most units and applications, provide 2–4 years of service. 3-volt  
lithium batteries provide up to 4 or more years of operation. Actual  
battery life will depend on the environment in which the sensor is  
used, the number of signals that the transmitter in the sensor has had  
to send, and the specific type of sensor. Factors such as humidity, high  
or low temperatures or large swings in temperature, may all lead to  
the reduction of actual battery life in an installation.  
IMPORTANT:  
Use only batteries  
recommended by  
your installer as  
replacement.  
* The low battery message comes on as a warning that battery replacement  
in indicated sensor(s) is due within 30 days. In the meantime, a sensor  
causing a low battery indication is still fully operational.  
Treat the components of your security system as you would any  
other electrical equipment. Do not slam sensor-protected doors or  
windows.  
Routine Care  
Keep dust from accumulating on the keypad and all protective  
sensors, particularly on motion sensors and smoke detectors.  
The keypad and sensors should be cleaned carefully with a dry soft  
cloth. Do n ot sp r a y w a ter or a n y oth er flu id on t h e u n its.  
– 45 –  
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Fire Alarm System  
THIS SECTION AP P LIES ONLY TO RESIDENTIAL SYSTEMS  
Your fire alarm system (if installed) is on 24 hours a day, for  
continuous protection. In the event of an emergency, the  
strategically located smoke and heat detectors will sound their  
alarms and automatically send signals to your system, triggering a  
loud, interrupted pulsed sound* from the Keypad(s) and any  
external sounders. A FIRE message will appear at your Keypad and  
remain on until you silence the alarm (see below for silencing fire  
alarms).  
General  
* Temporal pulse sounding is produced for Fire alarms, as follows:  
3 pulses–pause–3 pulses–pause–3 pulses–pause. . . , repeated.  
TYP ICAL F IRE EMERGE NCY DISP LAYS  
AC  
F I R E 0 1  
M A S T E R  
01  
ALARM  
FIRE  
B E D R O O M  
ALPHA DISPLAY KEYPAD  
FIXED-WORD DISPLAY KEYPAD  
1. You can silence the alarm at any time by pressing the OF F key  
(the security code is not needed to silence fire alarms). To clear the  
display, enter your code and press the OF F key again (to clear  
Memory of Alarm).  
Silencing  
Fire Alarms and  
Clearing Memory  
of Alarm  
2. If the Keypad's FIRE display does not clear after the second OFF  
sequence, smoke detectors may still be responding to smoke or  
heat producing objects in their vicinity. Investigate, and should  
this be the case, eliminate the source of heat or smoke.  
3. If this does not remedy the problem, there may still be smoke in  
the detector. Clear it by fanning the detector for about 30 seconds.  
When the problem has been corrected, clear the display by  
entering your code and pressing the OF F key.  
Depending on the type of smoke detectors in your system, it may be  
necessary to "reset" the smoke detectors after a fire alarm has been  
turned off. Check with your installer. This "reset" is accomplished at  
a keypad, as follows:  
Smoke Detector  
Reset  
Enter security code ( except arm only” user), then press the [1] key.  
NOTE: During smoke detector reset, FAULT xx” appears (about six  
seconds) and should disappear if the detector is clear.  
– 46 –  
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Fire Alarm System (cont’d)  
THIS SECTION AP P LIES ONLY TO RESIDENTIAL SYSTEMS  
1. Should you become aware of a fire emergency before your smoke or  
heat detectors sense the problem, go to your nearest keypad and  
manually initiate an alarm by pressing the panic key assigned for  
FIRE emergency for 2 seconds (see below). If a key pair has been  
assigned for fire, press both keys at the same time. See the Using  
the Panic Keys section below for further details.  
Manually  
Initiating  
a Fire Alarm  
2. Evacuate all occupants from the premises.  
3. If flames and/or smoke are present, leave the premises and notify  
your local Fire Department immediately.  
4. If no flames or smoke are apparent, investigate the cause of the  
alarm. The zone number(s) of the zone(s) in an alarm condition will  
be displayed at the keypad.  
A key or key pair may have been assigned for manually initiating a  
FIRE alarm. See the Panic Keys section for key assignments.  
For convenience, indicate the key or key pair assigned for fire below.  
I n d i v i d u a l K e y s  
Using the  
Panic Key(s)  
Assigned for  
FIRE  
Emergency  
A
B
C
Press the individual key assigned for fire for 2 seconds.  
O R K e y P a i r s  
1 OFF  
READY  
and  
(zone 95)  
(zone 99)  
(zone 96)  
Press both keys of the  
key pair assigned for  
fire at the same time.  
#
#
READY  
3 STAY  
and  
and  
DISP LAYS F OLLOWING MANUAL INITIATION OF A F IRE ALARM  
AC  
F I R E 9 5  
95  
ALARM  
FIRE  
ALPHA DISPLAY KEYPAD  
FIXED-WORD KEYPAD  
If installed, carbon monoxide detectors provide continuous protection.  
If a high level of carbon monoxide is detected, an interrupted pulsed  
alarm sound occurs at the keypads and the detector(s). Immediately  
move to a spot where fresh air is available, preferably outdoors. From  
a safe area, call your security service provider for further instructions.  
To silence the keypad sounding, press the OF F key. To silence the  
detector, see its instructions.  
Carbon  
Monoxide  
Alarms  
– 47 –  
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Fire Alarm System (cont’d)  
THIS SECTION AP P LIES ONLY TO RESIDENTIAL SYSTEMS  
National Fire Protection Association  
Recommendations on Smoke Detectors  
With regard to the number and placement of smoke/heat detectors, we  
subscribe to the recommendations contained in the National Fire Protection  
Association's National Fire Alarm Code (NFPA 72) noted below.  
Early warning fire detection is best achieved by the installation of fire  
detection equipment in all rooms and areas of the household as follows: A  
smoke detector installed outside of each separate sleeping area, in the  
immediate vicinity of the bedrooms and on each additional story of the  
family living unit, including basements and excluding crawl spaces and  
unfinished attics.  
In addition, the NFPA recommends that you install heat or smoke detectors  
in the living room, dining room, bedroom(s), kitchen, hallway(s), attic,  
furnace room, utility and storage rooms, basements and attached garages.  
KITCHEN  
KITCHEN  
LIVING ROOM  
BDRM  
DINING  
BEDROOM  
BEDROOM  
TV ROOM  
DINING  
BDRM  
BEDROOM  
BEDROOM  
LIVING ROOM  
Smoke Detectors for Minimum Protection  
Smoke Detectors for Additional Protection  
Heat-Activated Detectors  
BEDROOM  
TO  
BR  
BEDROOM  
BEDROOM  
KTCHN  
GARAGE  
CLOSED  
DOOR  
LVNG RM  
.
BASEMENT  
floor_plan-001-V1  
– 48 –  
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Fire Alarm System (cont’d)  
THIS SECTION AP P LIES ONLY TO RESIDENTIAL SYSTEMS  
Emergency Evacuation  
Establish and regularly practice a plan of escape in the  
event of fire. The following steps are recommended by  
the National Fire Protection Association:  
OOM  
CLOSET  
BEDR  
1. Position your detector or your interior and/or  
exterior sounders so that they can be heard by all  
H
OOM  
OOM  
BEDR  
occupants.  
T
BA  
BEDR  
2. Determine two means of escape from each room.  
One path of escape should lead to the door that  
permits normal exit from the building. The other  
may be a window, should your path be impassable.  
Station an escape ladder at such windows if there  
is a long drop to the ground.  
2ND FLOOR  
OOM  
KITCHEN  
BEDR  
BACK DOOR  
H
OOM  
T
3. Sketch a floor plan of the building. Show windows,  
doors, stairs and rooftops that can be used to  
escape. Indicate escape routes for each room. Keep  
these routes free from obstruction and post copies  
of the escape routes in every room.  
BA  
BEDR  
1ST FLOOR  
4. Assure that all bedroom doors are shut while you  
are asleep. This will prevent deadly smoke from  
entering while you escape.  
5. Try the door. If the door is hot, check your  
alternate escape route. If the door is cool, open it  
cautiously. Be prepared to slam the door if smoke  
or heat rushes in.  
BACK  
6. When smoke is present, crawl on the ground. Do  
not walk upright, since smoke rises and may  
overcome you. Clearer air is near the floor.  
7. Escape quickly; don't panic.  
FRONT  
8. Establish a common meeting place outdoors, away  
from your house, where everyone can meet and  
then take steps to contact the authorities and  
account for those missing. Choose someone to  
assure that nobody returns to the house — many  
die going back.  
– 49 –  
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Quick Guide to Basic System Functions  
FUNCTION  
PROCEDURE  
COMMENTS  
Press READY key.  
View faulted zones when system not  
ready.  
Ch eck Zon es  
Enter code. Press arming key desired:  
Arms system in mode selected.  
Ar m System  
(AWAY, STAY, NIGHT-STAY, MAXIMUM,  
INSTANT)  
Press #. Press arming key desired:  
(AWAY, STAY, MAXIMUM, INSTANT)  
Arms system in mode selected, quickly  
and without use of a code.  
Qu ick Ar m  
(if programmed)  
Enter code. Press BYPASS [6] key.  
Enter zone number(s) to be bypassed  
(use 2-digit entries).  
Bypassed zones are unprotected and  
will not cause an alarm if violated.  
Byp a ss Zon e(s)  
Enter code. Press BYPASS [6] key + [#].  
Bypasses all faulted zones  
automatically.  
Qu ick Byp a ss  
(if programmed)  
Silen ce Sou n d er s  
Bu r gla r y:  
Enter code. Press OFF [1] key.  
Also disarms system. Memory of alarm  
remains until cleared.  
Memory of Alarm remains until cleared.  
Determine cause.  
F ir e:  
"Ch eck ":  
Press OFF [1] key.  
Press any key.  
Enter code. Press OFF [1] key. (OFF need  
Also silences sounders. Memory of  
Disa r m System  
not be pressed if entry delay or an alarm is alarm remains until cleared.  
active)  
Clea r Ala r m  
Mem or y  
After disarming, enter code again.  
Press OFF [1] key again.  
Keypad beeps rapidly on entry if alarm  
has occurred while absent. Alarm  
display will remain upon disarming  
until cleared.  
Du r ess (if active  
and connected to  
Central Station)  
Arm or disarm "normally," but use your 4-  
digit Duress code to do so.  
Performs desired action and sends  
silent alarm to Central Station.  
Press key [A], [B], or [C] for at least 2  
seconds, or key pairs 1 + ; + #, or 3 + #  
respectively.  
See the Panic Keys section for  
emergency functions programmed for  
your system. Note: Keys A”, “B, and  
C” may have been programmed for  
other functions.  
P a n ic Ala r m s  
(as programmed)  
To turn ON or OFF: Enter code. Press  
CHIME key.  
The keypad will sound if doors or  
windows are violated while system is  
disarmed and chime mode is ON.  
Ch im e Mod e  
Test Mod e  
To turn ON: Enter code. Press TEST key,  
then [0].  
Tests alarm sounder and allows  
sensors to be tested.  
To turn OFF: Enter code. Press OFF key.  
P h on e Access  
if applicable  
Consult Phone Access User's Guide that  
accompanies the Phone Module.  
Permits system access remotely, via  
Touch-tone phone.  
50 –  
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Summary of Audible/Visual Notifications  
Fixed-Word Display Keypads  
SOUND  
CAUSE  
DISPLAY  
LOUD,  
INTERRUPTED  
Keypad & Ext.  
FIRE ALARM  
F IRE is displayed; zone number of zone in  
alarm is displayed. If a fire alarm is  
manually activated, zone number 95 will be  
displayed.  
*
LOUD,  
CONTINUOUS  
Keypad & Ext.  
BURGLARY/AUDIBLE  
EMERGENCY ALARM  
ALARM is displayed. Zone number of zone  
in alarm is also displayed.  
*
ONE SHORT  
BEEP  
a. SYSTEM DISARM  
b. SYSTEM ARMING ATTEMPT b. Number of the open protection zone  
a. READY indicator light comes on.  
(not repeated)  
Keypad only  
WITH AN OPEN ZONE.  
displayed.  
c. Zone numbers of the bypassed protection  
zones are displayed (one beep is heard for  
each zone displayed). Subsequently,  
BYP ASS is displayed.  
c. BYPASS VERIFY  
ONE SHORT  
BEEP  
(about every 30  
secs)  
a. SYSTEM IS IN TEST MODE  
b. LOW BATTERY AT A  
TRANSMITTER  
c. SYSTEM WILL AUTOARM  
WITHIN 10 MINUTES  
a. Opened zone numbers will appear.  
b. BAT displayed with zone number of  
transmitter.  
c. No special display.  
Keypad only  
TWO SHORT  
BEEPS  
ARM AWAY or MAXIMUM  
AWAY is displayed. Red ARMED indicator is  
lit.  
Keypad only  
THREE SHORT a. ARM STAY, NIGHT-STAY,  
a. STAY or INSTANT is displayed. Red  
ARMED indicator is lit.  
BEEPS  
INSTANT  
Keypad only  
b. ZONE OPENED WITH  
SYSTEM IN CHIME MODE.  
b. CHIME displayed; zone number of open  
protection zone will be displayed if the []  
key is pressed.  
RAPID  
BEEPING  
Keypad only  
a. TROUBLE  
a. CHECK displayed. Zone number of  
troubled protection zone is displayed.  
b. F IRE or ALARM is displayed; zone  
number of zone in alarm is displayed  
c. BAT displayed with no zone ID number.  
b. MEMORY OF ALARM  
c. SYSTEM LOW BATTERY  
d. EXT. SOUNDER WIRING  
FAIL  
d. CHECK 70 is displayed.  
e. LAST 10 SEC of EXIT DELAY  
e. No special display.  
SLOW  
BEEPING  
Keypad only  
a. EXIT DELAY WARNING  
b. ENTRY DELAY WARNING  
a. AWAY is displayed.  
b. Exceeding the entry delay time without  
disarming causes alarm.  
*
If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.  
51 –  
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Summary of A/V Notifications (cont’d)  
Alpha Display Keypads  
SOUND  
CAUSE  
DISPLAY  
LOUD,  
INTERRUPTED*  
Keypad & Ext.  
FIRE ALARM.  
F IRE is displayed; descriptor of zone in alarm is  
displayed. If a fire alarm is manually activated,  
zone number 95 will be displayed.  
LOUD,  
BURGLARY/AUDIBLE  
ALARM is displayed. If programmed, descriptor  
CONTINUOUS* EMERGENCY ALARM.  
Keypad & Ext.  
of zone in alarm is also displayed  
ONE SHORT  
BEEP  
(not repeated)  
Keypad only  
a. SYSTEM DISARM.  
a. DISARMED/READY TO ARM is displayed.  
b. Number and descriptor of open protection zone  
is displayed.  
b. SYSTEM ARMING ATTEMPT  
WITH AN OPEN ZONE.  
c. Numbers and descriptors of the bypassed zones  
are displayed (One beep is heard for each zone  
displayed). Then, the following is displayed:  
DISARMED BYP ASS /Rea d y to Ar m .  
c. BYPASS VERIFY.  
ONE SHORT  
BEEP  
(about every 30  
seconds)  
a. SYSTEM IS IN TEST MODE. a. Opened Zone identifications will appear.  
b, LOW BATTERY AT A  
TRANSMITTER.  
b. LO BAT displayed with description of  
transmitter.  
c. SYSTEM WILL AUTOARM  
WITHIN 10 MINUTES  
Keypad only  
c. No special display.  
TWO SHORT  
BEEPS  
ARM AWAY or MAXIMUM.  
AR ME D AWAY or MAXIMUM displayed. Red  
ARMED indicator lit.  
Keypad only  
THREE SHORT a. ARM STAY, NIGHT-STAY,  
a. ARMED STAY or ARMED INSTANT  
BEEPS  
OR INSTANT.  
displayed. Red ARMED indicator lit.  
Keypad only  
b. CHIME displayed, descriptor of open  
protection zone will be displayed if the [] key  
is pressed.  
b. ZONE OPENED WHILE  
SYSTEM IS DISARMED.  
RAPID  
BEEPING  
Keypad only  
a. TROUBLE.  
a. CHECK displayed. Descriptor of troubled  
protection zone is displayed.  
b. F IRE or ALARM is displayed; descriptor of  
zone in alarm is displayed.  
b. MEMORY OF ALARM.  
c. SYSTEM LOW BATTERY.  
d. EXT. SOUNDER WIRE FAIL.  
e. LAST 10 SEC of EXIT DELAY  
c. SYSTEM LO BAT displayed.  
d. BELL F AILURE is displayed.  
e. No special display.  
SLOW  
BEEPING  
Keypad only  
a. EXIT DELAY WARNING (if  
programmed).  
a. ARME D AWAY or MAXIMUM is displayed  
along with You Ma y Exit Now .  
b. DISARM SYSTEM OR ALARM WILL  
OCCUR is displayed. Exceed in g th e d ela y  
t im e w it h ou t d isa r m in g ca u ses a n a la r m .  
b. ENTRY DELAY WARNING.  
* If a bell is used as external sounder, fire alarm is pulsed ring; burglary/audible emergency is steady ring.  
52 –  
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Regulatory Statements and Warnings  
“F E DER AL COMMUNICATIONS COMMISSION (F CC) P a r t 15 STATEMENT”  
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the  
following statement for your information:  
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict  
accordance with the manufacturers instructions, may cause interference to radio and television reception. It has  
been type tested and found to comply with the limits for a Class B computing device in accordance with the  
specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such  
interference in a residential installation. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
If using an indoor antenna, have a quality outdoor antenna installed.  
Reorient the receiving antenna until interference is reduced or eliminated.  
Move the receiver away from the control/communicator.  
Move the antenna leads away from any wire runs to the control/communicator.  
Plug the control/communicator into a different outlet so that it and the receiver are on different branch circuits.  
If necessary, the user should consult the dealer or an experienced radio/television technician for additional  
suggestions.  
The user or installer may find the following booklet prepared by the Federal Communications Commission helpful:  
Interference Handbook”  
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.  
The user shall not make any changes or modifications to the equipment unless authorized by the Installation  
Instructions or Users Manual. Unauthorized changes or modifications could void the users authority to operate the  
equipment.  
TE LE P HONE /MODEM INTE RF ACE  
F CC P a r t 68  
This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that  
contains the FCC registration number and Ringer Equivalence Number (REN). You must provide this  
information to the telephone company when requested.  
This equipment uses the following USOC jack: RJ 31X  
This equipment may not be used on telephone-company-provided coin service. Connection to party lines is subject  
to state tariffs. This equipment is hearing-aid compatible.  
In d u str y Ca n a d a  
NOTICE : The Industry Canada Label identifies certified equipment. This certification means that the equipment  
meets telecommunications network protective, operational and safety requirements as prescribed in the  
appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the  
equipment will operate to the users satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the  
local telecommunications company. The equipment must also be installed using an acceptable method of  
connection. The customer should be aware that compliance with the above conditions may not prevent  
degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs  
or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications  
company to request the user to disconnect the equipment.  
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Regulatory Statements (cont’d)  
In d u str y Ca n a d a (con tin u ed )  
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone  
lines and internal metallic water pipe system, if present, are connected together, This precaution may be  
particularly important in rural areas.  
Ca u tion : Users should not attempt to make such connections themselves but should contact appropriate electric  
inspection authority, or electrician, as appropriate.  
R in ger E q u iva len ce Nu m b er Notice:  
The R in ger Equ iva len ce Nu m ber (REN) assigned to each terminal device provides an indication of the  
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface  
may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence  
Numbers of all the devices does not exceed 5.  
In d u str ie Ca n a d a  
AVIS: létiquette dIndustrie Canada identifie le matériel homologué. Cette étiquette certifie que le  
matériel est conforme aux normes de protection, dexploitation et de sécurité des réseaux de  
télécommunications, comme le prescrivent les documents concernant les exigences techniques  
relatives au matériel terminal. Le Ministère nassure toutefois pas que le matériel fonctionnera à la  
satisfaction de lutilisateur.  
Avant dinstaller ce matériel, lutilisateur doit sassurer quil est permis de le raccorder aux  
installations de lenterprise locale de télécommunication. Le matériel doit également être installé en  
suivant une méthode acceptée da raccordement. Labonné ne doit pas oublier quil est possible que la  
conformité aux conditions énoncées ci-dessus nempêche pas la dégradation du service dans certaines  
situations.  
Les réparations de matériel nomologué doivent être coordonnées par un représentant désigné par le  
fournisseur. Lentreprise de télécommunications peut demander à lutilisateur da débrancher un  
appareil à la suite de réparations ou de modifications effectuées par lutilisateur ou à cause de  
mauvais fonctionnement.  
Pour sa propre protection, lutilisateur doit sassurer que tous les fils de mise à la terre de la source  
denergie électrique, de lignes téléphoniques et des canalisations deau métalliques, sil y en a, sont  
raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.  
Aver tissem en t : Lutilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir  
racours à un service dinspection des installations électriques, ou à un électricien, selon le cas.  
AVIS : Lin d ice d éq u iva len ce d e la son n er ie (IES) assigné à chaque dispositif terminal indique  
le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison dune  
interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition  
que la somme dindices déquivalence de la sonnerie de tous les dispositifs nexcède pas 5.  
54 –  
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System Features Log  
Features  
Comments  
Part. 1:  
Part. 1:  
Part. 1:  
Zones:  
yes  
*
Exit Delay  
Part. 2 :  
*
Entry Delay 1  
Entry Delay 2  
NIGHT-STAY Zones  
Quick Arm  
Part. 2 :  
*
Part. 2 :  
no  
no  
Quick Bypass  
yes  
Automatic Paging  
yes  
no  
users:  
flash  
flash  
Keyswitch Arming  
Arm AWAY: steady  
Arm STAY: steady  
(circle type of LED lighting)  
Function Keys  
A
B
C
D
Comments  
Single-Button Arming  
Step Arming  
Paging (see Paging chart)  
Time/Date Display  
Macro Key 1  
Macro Key 2  
*
Macro Key 3  
*
Macro Key 4  
Emergency Key**: Personal  
Emergency Key**: Silent Alarm  
Emergency Key**: Audible Alarm  
Emergency Key**: Fire  
Device Activation  
Device:  
*
Features marked with this single asterisk apply to the VISTA-20P Series only.  
** Emergency Keys: A = [1] / [] B = [] / [#] C = [3] / [#]  
55 –  
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System Features Log (cont’d)  
User Setup  
The following chart will help keep track of system users. Copies should be distributed to the  
partition 1 and partition 2 (if applicable) masters for their records.  
To program a user attribute:  
Enter system/partition* master code + [8] + user no. + #” command listed in column heading.  
Users Part(s).†  
(system master only)  
[#] [3] + part(s) + [#]  
User  
No.  
User  
Name  
Security  
Code  
Auth.  
Level  
Access  
Group  
RF Zone  
Number  
Pager  
on/off  
enter new code [#] [1] + level  
[#] [2] + group [#] [4] + zone no. [#] [5] + 0/1  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
installer  
system master  
partition 1 master  
(all)  
(all)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
installer  
master  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(4)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
* Partitions apply to the VISTA-20P Series only.  
56 –  
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System Features Log (cont’d)  
User Set u p (con td )  
Enter system/partition master code + [8] + user no. + #” command listed in column heading.  
User  
User  
Name  
Users Part(s).  
(system master only)  
[#] [3] + part(s) + [#]  
Security  
Code  
Auth.  
Level  
Access  
Group  
RF Zone  
Number  
Pager  
on/off  
*
No.  
enter new code [#] [1] + level  
[#] [2] + group [#] [4] + zone no. [#] [5] + 0/1  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
partition 2 master  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(2)  
(4)  
(1)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(0)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
(1)  
Authority Levels: 0 = standard user  
1 = arm only  
Partitions:0 = clears partition 1 and partition 2 defaults  
1 = partition 1 and common  
2 = guest  
2 = partition 2 and common  
3 = duress  
3 = common partition only  
4 = partition master  
Paging: 0 = no paging; 1 = allow paging  
* Users 34-49 apply to VISTA-20P Series only; user 33 is partition 2 master for VISTA-20P Series, and the last user for  
VISTA-15P Series.  
Paging Setup  
Automatically Reports Upon…  
open/close alarm/trouble zone list  
p1 p2 p1 p2 p1 p2  
Sched. Func. Key  
Pager Phone Number\  
Pager Prefix Characters  
1
2
**  
3
**  
4
** Pagers 3 and 4 and partitions apply to VISTA-20P Series only.  
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System Features Log (cont’d)  
Schedules*: master code + [#] + [6] [4]  
**  
No.  
Event  
Device No.  
Group No. Partition  
Start  
Stop  
Time/  
Day  
Repeat Random  
(see list below) for 01events:  
for 02events: for 04-06events: Time/  
(1-4)  
(yes/no)  
(see device list below) enter 1-8  
enter 1, 2, or 3  
Day  
01  
02  
03  
04  
*
05  
*
06  
*
07  
*
08  
*
09  
*
10  
*
11  
*
12  
*
13  
*
14  
*
15  
*
16  
Events:  
00 = clear event  
01 = device on/off  
02 = user access  
03 = latch key report  
04 = forced STAY arm  
05 = forced AWAY arm  
06 = auto disarm  
07 = display reminder”  
Repeat Options: 0 = none; 1 = repeat weekly; 2 = repeat every other week; 3 = repeat every third week; 4 = repeat every fourth week  
* VISTA-20P Series can use schedules 01-16; VISTA-15P Series can only use schedules 01-04.)  
** Partitions apply to the VISTA-20P Series only.  
List of Output Devices  
Description  
Schedule No.  
Function Key  
Device**  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
15  
16  
17  
18  
(** VISTA-20P Series can use devices 01-16; VISTA-15P Series can only use devices 01-08; both can use trigger devices 17/18.)  
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OWNERS INSURANCE P REMIUM CREDIT REQUEST  
This form should be completed and forwarded to your homeowners insurance carrier for possible  
premium credit.  
A. GENER AL INF OR MATION:  
Insureds Name and Address:  
Insurance Company:  
Policy No.:  
VISTA-20P / VISTA-15P Other _____________________________________________________  
(circle the appropriate model number)  
Type of Alarm:  
Installed by:  
Burglary  
Fire  
Both  
Serviced by:  
Name  
Name  
Address  
Address  
B. NOTIF IES (In ser t B = Bu r gla r y, F = F ir e)  
Local Sounding Device  
Police Dept.  
Fire Dept.  
Central Station  
Name:  
Address:  
Phone:  
C. P OWERED BY: A.C. With Rechargeable Power Supply  
D. TESTING: Quarterly Monthly Weekly  
Other  
continued on other side  
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OWNERS INSURANCE P REMIUM CREDIT REQUEST  
(con t .)  
E. SMOKE DETECTOR LOCATIONS  
Furnace Room  
Basement  
Kitchen  
Bedrooms  
Attic  
Hall  
Living Room  
Dining Room  
F . BURGLARY DETE CTING DEVICE LOCATIONS:  
Front Door  
Basement Door  
All windows  
Rear Door  
All Exterior Doors  
1st Floor Windows  
Interior locations  
All Accessible Openings, Including Skylights, Air Conditioners and Vents  
G. ADDITIONAL P ERTINENT INF ORMATION:  
Signature:  
Date:  
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– Notes –  
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– Notes –  
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LIMITATIONS OF THIS SYSTEM  
WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM  
While this system is an advanced design security system, it does not offer guaranteed protection against burglary or other  
emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety  
of reasons. For example:  
Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor  
or disconnect an alarm warning device.  
Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work  
without power. Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not  
put in properly. Devices powered solely by AC will not work if their AC power supply is cut off for any reason, however  
briefly.  
Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if  
the signal path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the  
path.  
A user may not be able to reach a panic or emergency button quickly enough.  
While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not  
activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by  
the Federal Emergency Management Agency. Some of the reasons smoke detectors used in conjunction with this  
System may not work are as follows. Smoke detectors may have been improperly installed and positioned. Smoke  
detectors may not sense fires that start where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs,  
or on the other side of closed doors. Smoke detectors also may not sense a fire on another level of a residence or  
building. A second floor detector, for example, may not sense a first floor or basement fire. Moreover, smoke detectors  
have sensing limitations. No smoke detector can sense every kind of fire every time. In general, detectors may not  
always warn about fires caused by carelessness and safety hazards like smoking in bed, violent explosions, escaping  
gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson.  
Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as  
anticipated, may not provide sufficient warning to allow all occupants to escape in time to prevent injury or death.  
Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their  
installation manual. Passive Infrared Detectors do not provide volumetric area protection. They do create multiple  
beams of protection, and intrusion can only be detected in unobstructed areas covered by those beams. They cannot  
detect motion or intrusion that takes place behind walls, ceilings, floors, closed doors, glass partitions, glass doors, or  
windows.  
Mechanical tampering, masking, painting or spraying of any material on the mirrors, windows or any part of the optical  
system can reduce their detection ability. Passive Infrared Detectors sense changes in temperature; however, as the  
ambient temperature of protected area approaches the temperature range of 90° to 105°F, the detection performance  
can decrease.  
Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the  
other side of closed or partly open doors. If warning devices sound on  
a
different level of the residence from the  
bedrooms, then they are less likely to waken or alert people inside the bedrooms. Even persons who are awake may not  
hear the warning if the alarm is muffled from a stereo, radio, air conditioner or other appliance, or by passing traffic.  
Finally, alarm warning devices, however loud, may not warn hearing-impaired people or waken deep sleepers.  
Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service  
or temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders.  
Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect  
themselves from the emergency situation. In the case of a monitored alarm system, authorities may not respond  
appropriately.  
This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to  
last as long as 10 years, the electronic components could fail at any time.  
The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance.  
This alarm system should be tested weekly to make sure all sensors and transmitters are working properly.  
Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for  
insurance. Homeowners, property owners and renters should continue to act prudently in protecting themselves and  
continue to insure their lives and property.  
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved  
ones to learn about these developments.  
63 –  
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ONE YE AR LIMITED WARRANTY  
Honeywell International Inc., acting through its Security & Custom Electronics business ("Seller"), 2 Corporate  
Center Drive, Melville, NY 11747, warrants its security equipment (the "product") to be free from defects in  
materials and workmanship for one year from date of original purchase, under normal use and service. Seller's  
obligation is limited to repairing or replacing, at its option, free of charge for parts, labor, or transportation, any  
product proven to be defective in materials or workmanship under normal use and service. Seller shall have no  
obligation under this warranty or otherwise if the product is altered or improperly repaired or serviced by anyone  
other than the Seller. In case of defect, contact the security professional who installed and maintains your security  
equipment or the Seller for product repair.  
This one year Limited Warranty is in lieu of all other express warranties, obligations or liabilities. THERE ARE NO  
EXPRESS WARRANTIES, WHICH EXTEND BEYOND THE FACE HEREOF. ANY IMPLIED WARRANTIES,  
OBLIGATIONS OR LIABILITIES MADE BY SELLER IN CONNECTION WITH THIS PRODUCT, INCLUDING  
ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR  
OTHERWISE, ARE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF ORIGINAL  
PURCHASE. ANY ACTION FOR BREACH OF ANY WARRANTY, INCLUDING BUT NOT LIMITED TO ANY  
IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BROUGHT WITHIN 12 MONTHS FROM DATE OF  
ORIGINAL PURCHASE. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL  
OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,  
OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED  
BY THE SELLER'S OWN NEGLIGENCE OR FAULT. Some states do not allow limitation on how long an implied  
warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or  
exclusion may not apply to you.  
Seller does not represent that the product may not be compromised or circumvented; that the product will prevent  
any personal injury or property loss by burglary, robbery, fire or otherwise; or that the product will in all cases pro-  
vide adequate warning or protection. Buyer understands that a properly installed and maintained alarm may only  
reduce the risk of a burglary, robbery, fire or other events occurring without providing an alarm, but it is not insur-  
ance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result.  
CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY  
DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING. HOWEVER, IF  
SELLER IS HELD LIABLE, WHETHER DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE ARISING  
UNDER THIS LIMITED WARRANTY OR OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN, SELLER'S  
MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT,  
WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST SELLER. This warranty gives you  
specific legal rights, and you may also have other rights which vary from state to state. No increase or alteration,  
written or verbal, to this warranty is authorized.  
2 Corporate Center Drive, Suite 100  
P.O. Box 9040, Melville, NY 11747  
Copyright © 2004 Honeywell International Inc.  
ÊK5309-1V6:Š  
K5309-1V6 12/08 Rev. A  
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