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Owner’s Manual
Installation and Operation
Models:
SL-550TV-IPI-E
SL-750TV-IPI-E
SL-950TV-IPI-E
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• DO NOT store or use gasoline or other flam-
mable vapors and liquids in the vicinity of this
or any other appliance.
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
• What to do if you smell gas
- DO NOT try to light any appliance.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
- If you cannot reach your gas supplier, call
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
ACO detector shall be installed in the room where the appliance
in installed.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory trained
professionals, or technicians supervised by an NFI
certified professional.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 5
6 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 22
1 Listing and Code Approvals
7 Vent Information and Diagrams
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Tempered Glass Specifications . . . . . . . . . . . . . . . . . . . . . 7
C. BTU Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 8
E. Non-Combustible Materials Specification. . . . . . . . . . . . . . 8
F. Combustible Materials Specification . . . . . . . . . . . . . . . . . 8
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
A. Vent Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Vent System Configuration. . . . . . . . . . . . . . . . . . . . . . . . 23
8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 24
B. Wall and Ceiling Penetration Framing . . . . . . . . . . . . . . . 24
C. Vertical Penetration Framing . . . . . . . . . . . . . . . . . . . . . . 24
User Guide
9 Appliance Preparation
2 Operating Instructions
A. Installing Outside Air Kit Damper Assembly. . . . . . . . . . . 25
B. Gas and Electrical Connections. . . . . . . . . . . . . . . . . . . . 25
C. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . 25
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Fan Kit (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
E. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 10
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Remote Controls, Wall Controls and Wall Switches. . . . . 10
H. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 10
I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
J. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
K. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 12
10 Installing Vent Pipe
A. Assembly of Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . 26
B. Attaching Vent to Firebox. . . . . . . . . . . . . . . . . . . . . . . . . 26
C. Securing Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 26
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . 26
11 Gas Information
A. Fuel Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 27
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 13
B. Maintenance Tasks-Qualified Service Technician . . . . . . 14
12 Electrical Information
Installer Guide
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
B. Intellifire Ignition System Wiring. . . . . . . . . . . . . . . . . . . . 28
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 28
D. Electrical Service and Repair. . . . . . . . . . . . . . . . . . . . . . 28
E. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 30
F. Wall Switch Installation for Fan (Optional) . . . . . . . . . . . . 30
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Design and Installation Considerations . . . . . . . . . . . . . . 17
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 17
E. Negative Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
13 Finishing
A. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 31
B. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5 Framing and Clearances
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 19
B. Constructing the Appliance Chase. . . . . . . . . . . . . . . . . . 20
C. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 21
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14 Appliance Setup
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 33
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 33
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
E. Lava Rock, Mineral Wool/Ember Placement . . . . . . . . . . 33
F. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 34
G. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
H. Install the Mesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
I. Install Trim and/or Surround. . . . . . . . . . . . . . . . . . . . . . . 36
J. Install Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
K. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
15 Troubleshooting
A. Intellifire Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 37
16 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 39
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Î = Contains updated information.
4
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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B. Limited Lifetime Warranty
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5
B. Limited Lifetime Warranty (continued)
6
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Listing and Code Approvals
1
A. Appliance Certification
C. BTU Specifications
Orifice
Size
(DMS)
Maximum
Minimum
Model(s)
MODELS: SL-550TV-IPI-E, SL-750TV-IPI-E, SL-950TV-IPI-E
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: B-Vent Gas Appliance
Input BTU/h Input BTU/h
U.S. (0-2000 ft.) or Canada (2000-4500 ft.)
US
21,100
18,990
20,000
18,000
24,800
22,320
23,200
20,880
30,900
27,810
30,700
27,630
14,700
13,230
14,300
12,870
17,700
15,930
17,300
15,570
21,300
19,170
22,500
20,250
44
45
55
56
42
43
54
55
37
38
52
53
SL-550TV-IPI-E
STANDARD: ANSI Z21.50-2007 • CSA 2.22-2007
CAN
US
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High
Altitudes”.
SL-550TV-IPI-E (LP)
CAN
May be installed in a sleeping room when the provisions
for combustion, ventilation and dilution air are met per the
requirements of ANSI 223.1/NFPA 54 National Fuel Gas
Code. In Canada, installation in a sleeping room requires
installation with a thermostat certified for use with this prod-
uct. Consult your local authorities having jurisdiction.
US
SL-750TV-IPI-E
CAN
US
SL-750TV-IPI-E (LP)
CAN
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
US
SL-950TV-IPI-E
CAN
US
This model (natural gas and propane) can be installed in
a bedroom (in Canada) if a thermostat (Model WH-STAT)
is installed with the unit. Consult local code authorities.
Detailed installation instructions for Model WH-STAT are
included with the kit.
SL-950TV-IPI-E (LP)
CAN
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
B. Tempered Glass Specifications
Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous loca-
tions such as bathtub enclosures as defined by the Con-
sumerProductSafetyCommission(CPSC).Thetempered
glass has been tested and certified to the requirements
of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing
Certification Council SGCC# 1595 and 1597. Architectur-
al Testing, Inc. Reports 02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certification and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certificate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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7
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper orifice
size.
E. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
considered non-combustible materials.
F. Combustible Materials Specification
Materials made of or surfaced with wood, compressed pa-
per, plant fibers, plastics, or other material that can ignite
and burn, whether flame proofed or not, or plastered or
unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
8
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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User Guide
Operating Instructions
2
• Keep remote controls out of reach of children.
A. Gas Fireplace Safety
• Never leave children alone near a hot fireplace, whether
operating or cooling down.
WARNING
HOT SURFACES!
• Teach children to NEVER touch the fireplace.
Glass and other surfaces are hot during
operation AND cool down.
• Consider not using the fireplace when children will be
present.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
Contact your dealer for more information, or visit: www.
hpba.org/staysafe.
To prevent unintended operation when not using your fire-
place for an extended period of time (summer months,
vacation, trips, etc):
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
• Remove batteries from remote controls.
• Turn off wall controls.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
• Unplug 3 volt adapter plug and remove batteries on IPI
models.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
If you expect that small children or vulnerable adults may
come into contact with this fireplace, the following precau-
tions are recommended:
B. Your Fireplace
WARNING! DO NOT operate fireplace before read-
ing and understanding operating instructions. Failure
to operate fireplace according to operating instructions
could cause fire or injury.
• Install a physical barrier such as:
- A decorative firescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.E.
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 14.G.
OUTSIDE AIR CONTROL
(NOT SHOWN)
SECTION 9.A.
MANTEL
HEARTH
CLEAR SPACE
SECTION 2.D.
Figure 2.1 General Operating Parts
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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9
C. Fan Kit (optional)
E. Decorative Doors and Fronts
• Refer to Figures 2.2 and 2.3 for location of control.
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fireplace to overheat.
This fireplace has been supplied with an integral
barrier to prevent direct contact with the fixed glass
panel. DO NOT operate the fireplace with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
RHEOSTAT
SWITCH
TEMPERATURE
SENSOR
Figure 2.2 Fan Wiring with Rheostat
F. Fixed Glass Assembly
See Section 14.G.
VARIABLE
SPEED SWITCH
G. Remote Controls, Wall Controls and Wall
Switches
JUNCTION BOX
Follow the instructions supplied with the control installed
TEMPERATURE
SENSOR SWITCH
to operate your fireplace:
For safety:
BLUE
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
Figure 2.3 Detail of Fan Wiring with Rheostat
D. Clear Space
H. Before Lighting Fireplace
WARNING! DO NOT place combustible objects in front
of the fireplace or block louvers. High temperatures may
start a fire. See Figure 2.4.
Before operating this fireplace for the first time, have a
qualified service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the firebox.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT oper-
ate fireplace with fixed glass assembly removed.
Figure 2.4 Clear Space
10
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Î
I. Lighting Instructions (IPI)
The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.
FOR YOUR SAFETY
LIGHTING
READ BEFORE LIGHTING
INSTRUCTIONS (IPI)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burn-
er. DO NOT try to light the burner by
hand.
GAS
VALVE
• If you cannot reach your gas sup-
plier, call the fire department.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
C. DO NOT use this appliance if any
part has been under water. Imme-
diately call a qualified service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
2. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-
bel. If you do not smell gas, go to next step.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
3. To light the burner:
• DO NOT touch any electric switch; do
not use any phone in your building.
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
WARNING: CAUTION:
Equipped with thermostat: Set temperature to
desired setting.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having flammable
vapors away.
DO NOT CONNECT LINE VOLT-
AGE (110/120 VAC OR 220/240
VAC) TO THE CONTROL VALVE.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
DO NOT operate the appliance with
fixed glass assembly removed, cracked
or broken. Replacement of the fixed
glass assembly should be done by a
licensed or qualified service person.
to OFF.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
Equipped with remote or wall control: Press
OFF button.
NOT FOR USE
WITH SOLID FUEL
Equipped with thermostat: Set temperature to
lowest setting.
If not installed, operated, and main- For use with natural gas and propane.
tained in accordance with the manufac- A conversion kit, as supplied by the
turer’s instructions, this product could manufacturer, shall be used to convert
expose you to substances in fuel or this appliance to the alternate fuel.
2. Service technician should turn off electric
power to the control when performing service.
fuel combustion which are known to the
State of California to cause cancer, birth
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
593-913G
defects, or other reproductive harm.
For assistance or additional informa-
Keep burner and control compartment
tion, consult a qualified installer, ser-
clean. See installation and operating
vice agency or the gas supplier.
instructions accompanying appliance.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final inspection by
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11
J. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Section 14.G.
• Clean fixed glass assembly. See Section 3.
• Replace the fixed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fire-
place.
NOTICE! Open windows for air circulation during fire-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
K. Frequently Asked Questions
ISSUE
SOLUTIONS
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Condensation on the glass
This is a result of normal operation and the flames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
Blue flames
When first operated, this appliance may release an odor for the first several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from finishing materials and adhesives used around the appliance.
Odor from appliance
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Metallic noise
In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow pilot flame to
remain lit.
Is it normal to see the pilot flame burn
continually?
Î
12
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Maintenance and Service
3
Doors, Surrounds, Fronts
Any safety screen or guard removed for servicing must be
replaced prior to operating the fireplace.
Frequency: Annually
By: Homeowner
When properly maintained, your fireplace will give you
many years of trouble-free service. We recommend an-
nual service by a qualified service technician.
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
A. Maintenance Tasks-Homeowner
• Inspect for scratches, dents or other damage and repair
as necessary.
Installation and repair should be done by a qualified service
technician only. The fireplace should be inspected before
use and at least annually by a professional service person.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
Remote Control
Frequency: Seasonally
By: Homeowner
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fireplace must be
kept clean.
Tools needed: Replacement batteries and remote con-
trol instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
CAUTION! Risk of Burns! The fireplace should be turned
off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
If not using your fireplace for an extended period of time
(summer months, vacations/trips, etc), to prevent unin-
tended operation:
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• Remove batteries from remote controls.
• Unplug 3 volt adapter plug on IPI models.
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and door frame by placing a drop cloth
on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or floor surfaces.
• Remove door or decorative front from fireplace and set
aside on work surface.
• See Section 14.G for instructions to remove fixed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fixed glass assembly in place on fireplace.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
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Venting
Control Compartment and Firebox Top
Frequency: Annually
Frequency: Seasonally
By: Homeowner
By: Qualified Service Technician
Tools needed: Protective gloves and safety glasses.
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Verify termination cap clearance to subsequent construc-
tion. See Section 6.
• Remove all foreign objects.
• Inspect for corrosion or separation.
• Verify unobstructed air circulation.
• Verify weather stripping, sealing and flashing remains
intact.
Burner Ignition and Operation
Frequency: Annually
• Inspect draft shield to verify it is not damaged or missing.
By: Qualified Service Technician
B. Maintenance Tasks-Qualified Service
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, flashlight, voltmeter, indexed drill bit set, and a
manometer.
Technician
The following tasks must be performed by a qualified ser-
vice technician.
• Verify burner is properly secured and aligned with pilot
or igniter.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
By: Qualified Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 14 for proper ember placement.
• Inspect gasket seal and its condition.
• Verify batteries have been removed from battery back-
up IPI systems to prevent premature battery failure or
leaking.
• Inspect fixed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confirm there is no damage to glass or glass frame.
Replace as necessary.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Verify that fixed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
• Inspect for lifting or other flame problems.
• Verify air shutter setting is correct. See Section 14 for
required air shutter setting. Verify air shutter is clear of
dust and debris.
Logs
Frequency: Annually
• Inspect orifice for soot, dirt and corrosion. Verify orifice
size is correct. See Service Parts List for proper orifice
sizing.
By: Qualified Service Technician
Tools needed: Protective gloves.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect for damaged or missing logs. Replace as neces-
sary. Refer to Section 14 for log placement instructions.
• Inspect pilot flame pattern and strength. See Figure 3.1
for proper pilot flame pattern. Clean or replace orifice
spud as necessary.
• Verify correct log placement and no flame impingement
causing sooting. Correct as necessary.
Firebox
• Inspect
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fireplace if firebox has been perforated.
14
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Figure 3.1 IPI Pilot Flame Patterns
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15
Installer Guide
Getting Started
4
A. Typical Appliance System
NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
VERTICAL TERMINATION CAP
(SECTION 4.D)
NON-COMBUSTIBLE ROOF FLASHING
MAINTAINS MINIMUM CLEARANCE
AROUND PIPE
STORM COLLAR
(SECTION 4.D)
VENT PIPE PENETRATES ROOF
PREFERABLY WITHOUT AFFECTING
ROOF RAFTERS (SECTION 8.B)
VENT PIPE (SECTIONS 7 and 8)
ATTIC INSULATION SHIELD (NOT SHOWN) MUST
BE USED HERE TO KEEP INSULATION AWAY
FROM VENT PIPE IF ATTIC IS INSULATED (SECTION 10.D)
CEILING FIRESTOP
ON FLOOR OF ATTIC
(SECTION 8.B)
FRAMING HEADED OFF
IN CEILING JOISTS
(SECTION 8.B)
FRAMING/HEADER
(SECTION 5)
OPTIONAL
WALL SWITCH
MANTEL AND MANTEL LEG
(SECTION 5.D)
SURROUND
HEARTH EXTENSION
GAS LINE
(SECTION 11)
Figure 4.1 Typical System
16
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• The vent system components and decorative doors and
fronts may be shipped in separate packages.
B. Design and Installation Considerations
Heat & Glo B-type vent gas appliances are designed to
operate with all exhaust gases expelled to the outside of
the building, and combustion air pulled from the room.
• If packaged separately, the log set and appliance grate
must be installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
Installation MUST comply with local, regional, state and
national codes and regulations. Consult insurance carrier,
local building inspector, fire officials or authorities having
jurisdiction over restrictions, installation inspection and
permits.
• Read all of the instructions before starting the instal-
lation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, in-
complete or substitute components. Keep appliance dry.
Before installing, determine the following:
• Where the appliance is to be installed.
• The vent system configuration to be used.
• Gas supply piping requirements.
• Electrical wiring requirements.
Hearth & Home Technologies disclaims any responsibility for,
and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Framing and finishing details.
• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualified
service technician, service agency or your dealer.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fire hazard.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualified service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.
Tape measure
Pliers
Framing material
High temperature caulking material
Phillips screwdriver
Hammer
Gloves
Framing square
Voltmeter
Plumb line
Level
Electric drill and bits (1/4 in.)
Safety glasses
Reciprocating saw
Manometer
Flat blade screwdriver
Noncorrosive leak check solution
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws
One 1/4 in. female connection (for optional fan).
D. Inspect Appliance and Components
The following B-vent components are needed for instal-
lation.
• Fireplace Box
• Pipe Components
• Firestops
• Attic Insulation Shield
• Elbows
• Strapping
• Roof Flashing or Chase Top
• Termination Cap
• Storm Collar
• Carefully remove the appliance and components from
the packaging.
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• Ensure adequate outdoor air is supplied for combustion
appliances and exhaust equipment.
E. Negative Pressure
WARNING! Risk of Asphyxiation! Negative pressure
can cause spillage of combustion fumes and soot. Fire-
place needs to draft properly for safety.
• Ensure furnace and air conditioning return vents are not
located in the immediate vicinity of the fireplace.
• Avoid installing the fireplace near doors, walkways or
small isolated spaces.
Draft is the pressure difference needed to vent fireplaces
successfully. Considerations for successful draft include:
• Preventing negative pressure
• Recessed lighting should be of “sealed can” design; attic
hatches weather stripped or sealed; and attic mounted
ductwork and air handler joints and seams taped or
sealed.
• Location of fireplace and chimney
Negative pressure results from the imbalance of air
available for the fireplace to operate properly. Causes for
this imbalance include:
• Basement installations should be avoided due to stack
effect. Stack effect creates negative pressure in lower
levels. Hearth & Home Technologies recommends the
use of direct vent fireplaces in basements.
• Exhaust fans (kitchen, bath, etc.)
• Range hoods
Location of the fireplace and chimney will affect perfor-
mance. As shown in Figure 4.2, the chimney should:
• Combustion air requirements for furnaces, water heaters
and other combustion appliances
• Clothes dryers
• Be installed through the warm space enclosed by the
building envelope. This helps to produce more draft,
especially during lighting and die-down of the fire.
• Location of return-air to furnace or air conditioning
• Imbalances of the HVAC air handling system
• Penetrate the highest part of the roof. This minimizes
the effects of wind turbulence.
• Upper level air leaks (recessed lighting, attic hatch
opening, duct leaks)
• Be located away from trees, adjacent structures, uneven
roof lines and other obstructions.
To minimize the effects of negative air pressure, the fol-
lowing must be considered:
Offsets can restrict draft so their use should be minimized.
Consider the fireplace location relative to floor and ceiling
and attic joists.
• Install the fresh air kit. Install the intake on the side of
the house towards prevailing winds during the heating
season.
Recommended
Location
Recommended
Location
Marginal
Location
Location
Not
Recommended
Location NOT
Recommended
Windward
Leeward
Multi-level Roofs
Figure 4.2
18
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Framing and Clearances
5
NOTICE: Illustrations reflect typical installations and are
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.
A. Selecting Appliance Location
When selecting a location for the appliance it is important to
consider the required clearances to walls (see Figure 5.1).
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be locat-
ed out of traffic and away from furniture and draperies.
F
A
TOP VENT
B
D
ALCOVE
INSTALLATION
A
B
C
TOP VENT
TOP VENT
B
E
F
Model
A
B
C
D
E
Minimum
Inches
Millimeters
Inches
42
37
940
42
59-1/2
1511
16-1/4
413
1/2
SL-550TV-IPI-E
1067
45-1/2
1156
13
1/2
13
64-3/8
1635
See Section
5.D for Alcove
Installation
16-1/4
413
SL-750TV-IPI-E
Millimeters
Inches
1067
49
50-1/2
1283
71-1/2
1816
16-1/4
413
1/2
13
SL-950TV-IPI-E
Millimeters
1245
Figure 5.1 Appliance Locations
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To further prevent drafts, the wall shield and ceiling fire-
stops should be caulked with high temperature caulk to
seal gaps. Gas line holes and other openings should be
caulked with high temp caulk or stuffed with unfaced in-
sulation. If the appliance is being installed on a cement
slab, a layer of plywood may be placed underneath to
prevent conducting cold up into the room.
B. Constructing the Appliance Chase
A chase is a vertical box-like structure built to enclose the
gas appliance and/or its vent system. In cooler climates
the vent should be enclosed inside the chase.
NOTICE: Treatment of ceiling firestops and wall shield
firestops and construction of the chase may vary with the
type of building. These instructions are not substitutes
for the requirements of local building codes. Therefore,
you MUST check local building codes to determine the
requirements to these steps.
C. Clearances
NOTICE: Install appliance on hard metal or wood surfaces
extending full width and depth. DO NOT install directly
on carpeting, vinyl, tile or any combustible material other
than wood.
Chases should be constructed in the manner of all out-
side walls of the home to prevent cold air drafting prob-
lems. The chase should not break the outside building
envelope in any manner.
WARNING! Risk of Fire! Maintain specified air space
clearances to appliance and vent pipe:
Walls, ceiling, base plate and cantilever floor of the chase
should be insulated. Vapor and air infiltration barriers
should be installed in the chase as per regional codes for
the rest of the home. Additionally, in regions where cold
air infiltration may be an issue, the inside surfaces may be
sheetrocked and taped for maximum air tightness.
• Insulation and other materials must be secured to prevent
accidental contact.
• The chase must be properly blocked to prevent blown
insulation or other combustibles from entering and
making contact with fireplace or chimney.
• Failure to maintain airspace may cause overheating and
a fire.
A
E
F
J
H
B
C
D
G
I
* MINIMUM FRAMING DIMENSIONS
A
B
C
D
E
F
G
H
I
J
Rough
Rough
Rough
Rough
Models
Clearance Combustible Combustible Behind
Sides of
Front of
Opening Opening Opening Opening
(Vent Pipe) (Height) (Depth)
to Ceiling
Floor
Flooring
Appliance Appliance Appliance
(Width)
in.
mm
in.
10
254
10
34-3/4 16-1/4
883 413
38-1/4 16-1/4
971 413
42-1/4 16-1/4
1073 413
37
32
813
32
0
0
0
0
0
0
0
0
0
0
0
0
1/2
13
1/2
13
36
915
36
SL-550TV-IPI-E
SL-750TV-IPI-E
SL-950TV-IPI-E
940
42
1/2
13
1/2
13
mm
in.
254
10
1067
49
813
32
915
36
1/2
13
1/2
13
mm
254
1245
813
915
* Adjust framing dimensions for interior sheathing (such as sheetrock)
Figure 5.2 Clearances to Combustibles
20
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D. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clear-
ances as specified. Framing or finishing material closer than
the minimums listed must be constructed entirely of noncom-
bustible materials (i.e., steel studs, concrete board, etc).
Combustible Mantels
1/2 IN.
MINIMUM
TOP VIEW
CEILING
12
2-7/8 IN.
11
MINIMUM
3 FT.
MAXIMUM
10
9
8
Note: Clearance from
opening Alcove/Mantel leg.
32
7
6
5
13
4
12
Figure 5.5 Combustible Mantel Leg or Wall Projections
(Acceptable on both sides of opening)
11
3
10
9
8
7
6
5
4
TOP OF HOOD OR FIREPLACE OPENING
Note: All measurements are in inches.
Figure 5.3 Minimum Vertical and Maximum Horizontal
Dimensions of Combustibles
3 IN.
MINIMUM
TOP VIEW
5-3/8 IN.
1/2 in.
MINIMUM
SHEETROCK
3-1/2 in.
UNLIMITED
NON-COMBUSTIBLE
BOARD SHIPPED
WITH APPLIANCE
Note: Clearance from
opening Alcove/Mantel leg.
Figure 5.6 Clearance to Wall Projection
(Acceptable on one side of opening.)
1/2 in.
NON-COMBUSTIBLE ZONE
Figure 5.4 Non-Combustible Zone
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Termination Locations
6
Î
A. Vent Termination Minimum Clearances
A
B
6 in. (minimum) up to 20 in.
152 mm/508 mm
18 in. minimum
457 mm
WARNING
20 in. and over
0 in. minimum
Fire Risk.
Gas, Wood or Fuel Oil
Termination Cap
Maintain vent clearance to combustibles as
specified.
• DO NOT pack air space with insulation or other
materials.
Failure to keep insulation or other materials away
B
from vent pipe may cause overheating and fire.
A*
Gas
Termination
Cap **
8 FEET
VERTICAL
WALL
LOWEST
DISCHARGE
LISTED B-VENT
OPENING
TERMINATION
CAP
X
12
*
If using decorative cap cover(s), this distance may need to be
increased. Refer to the installation instructions supplied with the
decorative cap cover.
ROOF PITCH
IS X/ 12
** In a staggered installation with both gas and wood terminations, the
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
wood termination cap must be higher than the gas termination cap.
Figure 6.2 Staggered Termination Caps
Roof Pitch
H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12.................................................1.25*
Over 7/12 to 8/12.................................................1.5*
Over 8/12 to 9/12.................................................2.0*
Over 9/12 to 10/12...............................................2.5
Over 10/12 to 11/12.............................................3.25
Over 11/12 to 12/12.............................................4.0
Over 12/12 to 14/12.............................................5.0
Over 14/12 to 16/12.............................................6.0
Over 16/12 to 18/12.............................................7.0
Over 18/12 to 20/12.............................................7.5
Over 20/12 to 21/12.............................................8.0
* 3 foot minimum in snow regions
Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening
22
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Vent Information and Diagrams
7
A. Vent Guidelines
WARNING! Risk of Fire and Asphyxiation! This appliance
requires the specified pipe for operation. Incorrect pipe may
cause spillage, condensation and overheating.
MINIMUM CLEARANCES
ARE PER VENT
MANUFACTURER’S
SPECIFICATIONS
These models require the following size B-vent double
wall, or single wall rigid or flex vent pipe.
METAL
PLUMBER’S
STRAP
9 FEET
MINIMUM
Models
Pipe Size
5 inch
48 FEET
MAXIMUM
SL-550TV-IPI-E
SL-750TV-IPI-E
SL-950TV-IPI-E
VENT SUPPORTS ARE PER
VENT MANUFACTURER’S
SPECIFICATIONS
5 inch
6 inch
• Follow pipe manufacturer’s installation guidelines when
installing the appliance.
WARNING! Risk of Fire, Explosion or Asphyxiation!
DO NOT connect this gas appliance to a chimney flue
serving a separate solid-fuel or gas burning appliance.
Figure 7.1
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
Note: Horizontal runs require
1/4 in. rise per foot run.
May impair safe operation of this appliance or other appli-
ances connected to the flue.
VENT SUPPORTS
ARE PER VENT
METAL
MANUFACTURER'S
SPECIFICATIONS.
PLUMBERS' STRAP
B. Vent System Configuration
CAUTION! Risk of Fire! ALL vent configuration speci-
fications MUST be followed. This product is tested and
listed to these specifications. Appliance performance will
suffer if specifications are not followed.
Rise to Run Ratio = 2:1
MAXIMUM HORIZONTAL RUN IS 50%
OF VERTICAL. HORIZONTAL RUN
Maximum Total Horizontal Run = 15 Feet
Minimum Total Vertical Rise = 9 Feet
Maximum Total Vertical Rise = 48 Feet
Maximum Number of Elbows: Two 90º or Four 45º
CANNOT BE MORE THAN 15 FT
.
Figure 7.2
WARNING! Risk of Fire or Explosion! Insulation and
other combustibles must not infringe on clearances.
MAXIMUM
HORIZONTAL
15 FEET
• ALWAYS maintain specified clearances around venting
and firestop systems.
MINIMUM
VERTICAL
9 FEET
• Install firestops as specified.
Failure to keep insulation or other material away from vent
pipe may cause fire.
45 DEGREES
ELBOW
OFFSETS EXCEEDING
45 DEGREES ADAPT
HORIZONTAL LIMITATIONS
90 DEGREES
ELBOW
Note: Maximum horizontal
distance is 50% vertical vent
height.
Figure 7.3
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Vent Clearances and Framing
8
A. Pipe Clearances to Combustibles
B. Wall and Ceiling Penetration Framing
Vent clearances are per vent manufacturer’s specifica-
For a wall or ceiling penetration consult B-vent pipe
manufacturer’s instructions to provide adequate clear-
ances. Use same size framing materials as those used in
the wall or ceiling construction. Firestop spacers must be
used in wall and ceiling penetrations per the B-Vent pipe
manufacturer’s specifications and national, regional and
local codes.
tions. MUST be Listed B-Vent pipe.
WARNING! Risk of Fire! Maintain air space clearance to
vent. DO NOT pack insulation or other combustibles:
• Between ceiling firestops
• Between wall shield firestops
• Around vent system
Note: MUST terminate vertically.
Failure to keep insulation or other material away from
vent pipe may cause over heating and fire.
1 in. TOP
CLEARANCE
C. Vertical Penetration Framing
WARNING! Risk of Fire! DO NOT allow loose materials
or insulation to touch vent. Hearth & Home Technologies
Inc. requires the use of an attic shield.
1 in. CLEARANCE
AROUND VERTICAL
SECTIONS
The National Fuel Gas Code ANSI Z223.1 and NFPA 54
requires an attic shield constructed of 26 gauge minimum
metal that extends at least 2 in. (51 mm) above insulation.
1 in. SIDE AND
BOTTOM CLEARANCE
Attic shields must meet specified clearance and be se-
cured in place.
Use B-vent manufacturer’s firestops to provide adequate
clearances.
Figure 8.1 Pipe Clearances
24
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Appliance Preparation
9
A. Installing Outside Air Kit Damper Assem-
bly
B. Gas and Electrical Connections
If applicable, ensure that gas and electrical connections are
installed at this time. Refer to Sections 11 (Gas Information)
and 12 (Electrical Information).
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during instal-
lation. Sheet metal edges are sharp.
C. Securing and Leveling the Appliance
WARNING! Risk of Fire/Asphyxiation. DO NOT draw
outside combustion air from:
WARNING! Risk of Fire! Prevent contact with:
• Sagging or loose insulation
• Insulation backing or plastic
• Framing and other combustible materials
• Wall, floor or ceiling cavity.
• Enclosed space such as an attic or garage.
• Close proximity to exhaust vents or chimneys.
Fumes or odor may result.
Block openings into the chase to prevent entry of blown-
in insulation. Make sure insulation and other materials
are secured.
• Remove and discard cover plate or knockout from side
of appliance.
DO NOT notch the framing around the appliance
standoffs.
• Open air kit damper slightly.
• Locate door hinge toward back of appliance (see Figure
9.1).
Failure to maintain air space clearance may cause
overheating and fire.
The diagram shows how to properly position, level, and
secure the appliance (see Figure 9.3). Nailing tabs are pro-
vided to secure the appliance to the framing members.
DOOR
• Bend out nailing tabs on each side.
• Place the appliance into position.
HINGE
• Keep nailing tabs flush with the framing.
• Level the appliance from side to side and front to back.
HANDLE
• Shim the appliance as necessary. It is acceptable to use
wood shims underneath the appliance.
Figure 9.1 Damper Assembly and Handle
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
• Attach damper assembly to appliance using screws
provided (see Figure 9.2).
• Secure the appliance to the floor by inserting two screws
through the pilot holes at the bottom of the appliance.
• Insert narrow end of handle through tab and into upper
slot of door.
• Check handle operation. Pull handle out to open, and in
to close.
NAILING TABS
BOTH SIDES
Figure 9.3 Proper Positioning, Leveling And Securing Of An
Appliance
Figure 9.2 Outside Air Kit Installation
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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Installing Vent Pipe
10
A. Assembly of Vent Sections
C. Securing Vent Sections
This B-Vent appliance requires 5-inch (SL-550/750TV-IPI-
E) or 6-inch (SL-950TV-IPI-E) B-vent double-wall pipe.
Follow the pipe manufacturer’s installation guidelines when
installing the unit. This will ensure proper operation and
prevent safety hazards.
Secure vent sections with vent supports following B-vent
manufacturer’s instructions.
WARNING! Risk of Fire or Explosion! Use vent run sup-
ports per vent manufacturer’s installation instructions.
•
•
•
Connect vent sections per vent manufacturer’s instal-
lation instructions.
WARNING! Risk of Fire or Exhaust Fumes! Assemble
pipe sections per B-vent manufacturer’s instructions. Use
support tabs for screws. Pipe may separate if not properly
joined.
Maintain all clearances to combustibles. Maintain
specified slope (if required).
Improper support may allow vent to sag or separate.
B. Attaching Vent to Firebox
Attach the first B-Vent component to the flue outlet collar
using 2 self-tapping screws. Remove 10-5/8 in. collar for
access to flue outlet collar.
D. Install Attic Insulation Shield
WARNING! Risk of Fire! DO NOT allow loose materials
or insulation to touch vent. Hearth & Home Technologies
Inc. requires the use of an attic shield.
CAUTION
The 10-5/8 in. collar MUST be reattached. See Figure 10.1.
The National Fuel Gas Code ANSI Z223.1 and NFPA 54
requires an attic shield constructed of 26 gauge minimum
metal that extends at least 2 in. (51 mm) above insulation.
Attic shields must meet specified clearance and be se-
cured in place.
B-VENT COMPONENT
SCREW
10-5/8 IN. COLLAR
FLUE OUTLET COLLAR
Figure 10.1
26
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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Gas Information
11
A. Fuel Conversion
C. Gas Connection
• Make sure the appliance is compatible with available gas
types.
• Refer to Reference Section 16 for location of gas line
access in appliance.
• Conversions must be made by a qualified service
technician using Hearth & Home Technologies specified
and approved parts.
• Gas line may be run through knockout(s) provided.
• The gap between supply piping and gas access hole
may be caulked with high temperature caulk or stuffed
with non-combustible, unfaced insulation to prevent cold
air infiltration.
B. Gas Pressure
• Optimum appliance performance requires proper input
pressures.
• Ensure that gas line does not come in contact with outer
wrap of the appliance. Follow local codes.
• Gas line sizing requirements will be determined in ANSI
Z223.1 National Fuel Gas Code in the USA and CAN/
CGA B149 in Canada.
• Pipe incoming gas line into valve compartment.
• Connect incoming gas line to the 1/2 in. (13 mm)
connection on manual shutoff valve.
• Pressure requirements are:
WARNING! Risk of Fire or Explosion! Support control
when attaching pipe to prevent bending gas line.
Gas Pressure
Minimum inlet pressure
Maximum inlet pressure
Manifold pressure
Natural Gas
5.0 in. w.c.
14.0 in. w.c.
3.5 in. w.c.
Propane
11.0 in. w.c.
14.0 in. w.c.
10.0 in. w.c.
• A small amount of air will be in the gas supply lines.
WARNING! Risk of Fire or Explosion! Gas build-up dur-
ing line purge could ignite.
• Purge should be performed by qualified service
technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as sparks
or open flames.
WARNING! Risk of Fire or Explosion! High pressure
will damage valve. Low pressure may cause explosion.
• Verify inlet pressures. Verify minimum pressures when
other household gas appliances are operating.
Light the appliance. It will take a short time for air to purge
from lines. When purging is complete the appliance will
light and operate normally.
• Install regulator upstream of valve if line pressure is
greater than 1/2 psig.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Check all fittings and connections with a non-corrosive
commercially available leak-check solution. DO NOT use
open flame. Fittings and connections could have loos-
ened during shipping and handling.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
WARNING! Risk of Fire! DO NOT change valve settings.
This valve has been preset at the factory.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
Note: Have the gas supply line installed in accordance with
local codes, if any. If not, follow ANSI 223.1. Installation
should be done by a qualified installer approved and/or
licensed as required by the locality. (In the Commonwealth
of Massachusetts installation must be performed by a
licensed plumber or gas fitter).
When installing above 2000 feet elevation:
• In the USA: Reduce burner orifice 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce burner orifice 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Note: A listed (and Commonwealth of Massachusetts ap-
proved) 1/2 in. (13 mm) T-handle manual shut-off valve
and flexible gas connector are connected to the 1/2 in. (13
mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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Electrical Information
12
C. Optional Accessories Requirements
A. Wiring Requirements
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control.
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
Wiring for optional Hearth & Home Technologies approved
accessories should be done now to avoid reconstruction.
Follow instructions that come with those accessories.
• Wire the appliance junction box to 110-120 VAC. This is
required forr proper operation of the appliance.
D. Electrical Service and Repair
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compli-
ance with the applicable electrical codes, when it is installed
in locations such as in bathrooms or near sinks.
WARNING! Risk of Shock! Label all wires prior to dis-
connection when servicing controls. Wiring errors can
cause improper and dangerous operation. Verify proper
operation after servicing.
• Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
WARNING! Risk of Shock! Replace damaged wire with
type 105° C rated wire. Wire must have high temperature
insulation.
WARNING! Risk of Shock or Explosion! DO NOT wire
110V to the valve or to the appliance wall switch. Incorrect
wiring will damage controls.
B. Intellifire Ignition System Wiring
• Wire the appliance junction box to 110 VAC for proper
operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
IPI controlled appliance junction box to a switched circuit.
Incorrect wiring will override IPI safety lockout.
• Refer to Figures 12.1 and 12.2, Intellifire Pilot Ignition
(IPI) Wiring Diagram.
• This appliance is equipped with an Intellifire control valve
which operates on a 3 volt system.
• Plug the 3-volt AC transformer into the appliance junction
box to supply power to the unit OR install two D cell
batteries (not included) into the battery pack before use.
NOTICE: Batteries should not be placed in the battery
pack while using the transformer. Remove batteries before
using the transformer, and unplug the transformer before
installing the batteries. Battery polarity must be correct or
module damage will occur.
28
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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INTERMITTENT
PILOT IGNITOR
I
IGNITION
MODULE 3 VAC
S
WHITE
TRANSFORMER 3V
ORG
GROUND TO
FIREPLACE CHASSIS
PLUG-IN
BLACK
BLACK
BATTERY PACK
TEMP SENSOR
VALVE
THERMOSTAT WIRE ASSEMBLY
NOTE: 1. Ignition module, valve, pilot, and
wall switch operate on 3 volts. 120 VAC is
required at junction box unless equipped
with battery back-up.
Figure 12.1 Intellifire Pilot Ignition (IPI) Wiring Diagram with Wall Switch or Thermostat
INTERMITTENT
PILOT IGNITOR
I
IGNITION
MODULE 3 VAC
S
WHITE
TRANSFORMER 3V
ORG
GROUND TO
FIREPLACE CHASSIS
PLUG-IN
BLACK
BLACK
BATTERY PACK
PLUG IN
TEMP SENSOR
VALVE
NOTE: 1. Ignition module, valve, pilot, and
wall switch operate on 3 volts. 120 VAC is
required at junction box unless equipped
with battery back-up.
REMOTE RECEIVER
Figure 12.2 Intellifire Pilot Ignition (IPI) Wiring Diagram with Remote Receiver
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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29
E. Junction Box Installation
If the box is being wired from the INSIDE of the appli-
Romex
Connector
ance:
• Remove the screw attaching the junction box/receptacle
to the outer shell, rotate the junction box inward to dis-
engage it from the outer shell (see Figure 12.3).
14/2WG
Cover Plate
outside firebox
• Pull the electrical wires from outside the appliance through
the opening into the valve compartment and secure wires
with a Romex connector. See Figure 12.3.
• Make all necessary wire connections to the junction
box/receptacle and reattach the junction box/receptacle
to the outer shell.
Copper
ground attached
to GRN screw with
GRN wire
GRN wire
inside box
NOTICE: DO NOT wire
110 VAC to wall switch.
Figure 12.3 Junction Box Detail
F. Wall Switch Installation for Fan (Optional)
If the box is being wired to a wall mounted switch for use
with a fan (See Figure 12.4):
Switch
Minimum 14-3 AWG
with Ground
• The power supply for the appliance must be brought into
a switch box.
Red
Black
White
Green
Black
White
Green
Junction Box
• The power can then be supplied from the switch box to the
appliance using a minimum of 14-3 with ground wire.
Power
Supply
Wires
• At the switch box connect the black (hot) wire and red
(switch leg) wire to the wall switch as shown.
Switch Box
• At the appliance connect the black (hot), white (neutral)
and green (ground) wires to the junction box as shown.
Knockout
Red
• Add a 1/4 in. insulated female connector to the red (switch
leg) wire, route it through the knockout in the face of the
junction box, and connect to the top fan switch connector
(1/4 in. male) as shown.
Figure 12.4 Junction Box Wired to Wall Switch or BC10
30
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Finishing
13
A. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clear-
ances as specified. Framing closer than the minimums list-
ed must be constructed entirely of noncombustible materi-
als (i.e., steel studs, concrete board, etc.) Failure to comply
could cause fire.
1/2 IN.
MINIMUM
Combustible Mantels
TOP VIEW
CEILING
2-7/8 IN.
MINIMUM
12
3 FT.
MAXIMUM
11
10
9
8
Note: Clearance from
opening Alcove/Mantel leg.
32
7
6
5
13
4
12
Figure 13.3 Combustible Mantel Leg or Wall Projections
(Acceptable on both sides of opening)
11
3
10
9
8
7
6
5
4
TOP OF HOOD OR FIREPLACE OPENING
Note: All measurements are in inches.
Figure 13.1 Minimum Vertical and Maximum Horizontal
Dimensions of Combustibles
3 IN.
MINIMUM
TOP VIEW
1/2 in.
SHEETROCK
3-1/2 in.
5-3/8 IN.
MINIMUM
NON-COMBUSTIBLE
BOARD SHIPPED
WITH APPLIANCE
UNLIMITED
Note: Clearance from
opening Alcove/Mantel leg.
Figure 13.4 Non-Combustible Mantel Leg or Wall Projections
(Acceptable on both sides of opening)
1/2 in.
NON-COMBUSTIBLE ZONE
Figure 13.2 Minimum Vertical and Maximum Horizontal
Dimensions of Non-Combustibles
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B. Facing Material
• Metal front faces may be covered with non-combustible
materials only.
FINISH WALL MATERIAL
MAY BE COMBUSTIBLE
TOP AND SIDES
TOP SEAL
JOINT
• Facing and/or finishing materials must not interfere with
air flow through louvers, operation of louvers or doors,
or access for service.
SIDE SEAL
JOINT
• Facing and/or finishing materials must never overhang
into the glass opening.
• Observe all clearances when applying combustible
materials.
1 INCH
(25 mm)
• Seal joints between the finished wall and appliance top
and sides using a 300 °F minimum sealant. Refer to
Figure 13.5 and 13.6.
0 INCH
(0 mm)
WARNING! Risk of Fire! DO NOT apply combustible
materials beyond the minimum clearances. Comply with
all minimum clearances to combustibles as specified in
this manual. Overlapping materials could ignite and will
interfere with proper operation of doors and louvers.
NON-COMBUSTIBLE STRIP
SHIPPED WITH UNIT
Figure 13.6 Noncombustible Facing Diagram
NON-COMBUSTIBLE STRIP SHIPPED WITH UNIT
Finish wall material may be
combustible - Top and Sides
1 in.
0 in.
0 in.
0 in.
High Temperature Sealant (300° F/149° C min.)
Top and Side Seal Joint
Figure 13.5 Noncombustible Facing Diagram
32
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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Appliance Setup
14
Placing the Ember Material
A. Remove Glass Assembly
Ember material is shipped with this gas appliance. To place
the ember material:
See Section 14.G.
B. Remove the Shipping Materials
• Embers CANNOT be placed directly over ports. See
Figure 14.4 for the only exception to this guideline. Care
should be taken not to cover the lighting trail of ports
(from back to front).
• When placing Glowing Embers® onto the burner care
should be taken so that the ports are not covered. Place
the dime-size ember pieces near the port holes in the
burner top (see Figure 14.3). Failure to follow this pro-
cedure will likely cause lighting and sooting problems.
Remove shipping materials from inside or underneath the
firebox.
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
D. Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of ap-
proved accessories.
• Some of the small port holes should be covered with
ember material. See Figure 14.4 for detail.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional acces-
sories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
• Save the remaining ember materials for use during appli-
ance servicing. The embers provided should be enough
for 3 to 5 applications.
NO EMBERS
RHEOSTAT
SWITCH
TEMPERATURE
SENSOR
Figure 14.1 Fan Wiring with Rheostat
Figure 14.3 Placement of Embers
VARIABLE
SPEED SWITCH
JUNCTION BOX
TEMPERATURE
SENSOR SWITCH
BLUE
Figure 14.2 Detail of Fan Wiring with Rheostat
E. Lava Rock, Mineral Wool/Ember Placement
Placing the Lava Rock
PORT HOLES IN CIRCLED
AREA SHOULD BE COVERED
WITH EMBER MATERIAL. NO
OTHER PORT HOLES MAY
COME INTO CONTACT WITH
EMBER MATERIAL.
See Section 14.F for Lava Rock placement instructions.
WARNING! Risk of Explosion! Follow ember placement
instructions in manual. DO NOT place embers directly over
burner ports. Replace ember material annually. Improperly
placed embers interfere with proper burner operation.
Figure 14. 4
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F. Install the Log Assembly
Log Set Assembly: LOGS-550-E, 750-E, 950-E
Model: SL-550TR-E, 750TR-E, 950TR-E,
SL-550TV-E, SL-750TV-E, SL-950TV-E
If the gas logs have been factory installed they should not
need to be positioned. If the logs have been packaged
separately, refer to the following instructions.
3/8 in.
Note: Figure 1 illustrates the recommended gap between the
burner and the lava rock retainer.
Burner
Carefully remove the logs from the packaging.
CAUTION: Logs are fragile!
Lava Rock
retainer
No lava rock
may be placed
past this edge.
Figure 1
Left rearr log tab
Right rear log tab
Indentation
Shoulder screw
1
Lava Rock rretainer
Grate ttine (4)
Slot
Figure 3
Figure 2
Log # 2 should touch firebox
Left rearr log tab
Indentation
1
2
Mate notchh with grate tine
Figure 5
Mate sllot with tab
Figure 4
Log #2 : Mate the left grate tine with the notch located on
the left end of log #2. The right end of log #2 should rest
on log #1 as shown. Be sure that the top of log # 2 touches
the back of the firebox.
Log #1 : Locate the slot on the bottom right side of log 1.
Mate the slot with the right rear log tab. Pull the left end of
log #1 forward until it touches the left rear log tab.
2118-935D 6/07
34
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3
3
PIN HOLE
Mate shhoulder screw with pin hole
Figure 6
Figure 7
Log #3: Locate the pin hole on the underside of log #3.
Mate the pin hole with the shoulder screw located on the
burner top. Push the left end of log # 3 toward the back of
the firebox until it touches the lava rock retainer.
Bump
Bump
Swing knot towards log #3
5
4
Mate notch with grate tine
Mate notchh with grate tine
Figure 8
Figure 9
Log #4: Locate the notch at the end of log # 4. Mate the
notch with the tine as shown above. The top end of log #4
should rest between the end of log #2, and the bump located
on log #1. Swing the knot on log # 4 towards log #3.
Log #5: Locate the notch at the end of log # 5. Mate the
notch with the far right grate tine. The top end of log # 5
should rest on the right side of the “bump” as shown above.
You may need to move log #4 slightly.
SL-550TR-E
SL-550TV-E
SL-750TR-E
SL-750TV-E
SL-950TR-E
SL-950TV-E
Log 1
SRV2115-701
SRV2118-701
SRV2121-701
Log 2
Log 3
Log 4
Log 5
SRV2115-702
SRV2115-703
SRV2115-704
SRV2115-705
SRV2118-702
SRV2118-703
SRV2118-704
SRV2118-705
SRV2121-702
SRV2118-703
SRV2121-704
SRV2121-705
Lava Rock
Figure 10
Step #6: Apply the supplied lava rock as shown above.
Take care to ensure that no lava rock is placed past the line
indicated in Figure 1.
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35
G. Fixed Glass Assembly
J. Install Hood
Hood is included with this appliance and required in all
installations.
Removing Fixed Glass Assembly
WARNING! Risk of Asphyxiation! Handle fixed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
K. Air Shutter Setting
Air shutter settings should be adjusted by a qualified ser-
vice technician at the time of installation. The air shutter is
set at the factory for minimum vertical vent run. Adjust air
shutter for longer vertical runs. See Figure 14.6.
• DO NOT strike, slam or scratch glass.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
• Loosen the wing nut.
• Replace as a complete assembly.
• Push the air handle in to close the air shutter.
• Pull the air handle out to open the air shutter.
• Tighten the wing nut.
Removing Fixed Glass Assembly
• Pull the four glass assembly latches out of the groove on
the glass frame. Remove glass door from the appliance
(see Figure 14.5).
NOTICE: If sooting occurs, provide more air by opening
the air shutter.
Replacing Fixed Glass Assembly
• Replace the glass door on the appliance. Pull out and
latch the four glass assembly latches into the groove on
the glass frame.
LATCHES
(BOTH BOTTOM
AND TOP)
GLASS
ASSEMBLY
SHUTTER ADJUSTMENT
Figure 14.5 Fixed Glass Assembly
Figure 14.6 Air Shutter
H. Install the Mesh
Air Shutter Settings
The screen mesh is a protective barrier and must be at-
tached to the appliance front/door.
Models
NG
LP
SL-550TV-IPI-E
SL-750TV-IPI-E
SL-950TV-IPI-E
Fully Closed
Fully Closed
3/16 in.
3/16 in.
3/16 in.
3/8 in.
I. Install Trim and/or Surround
• Install optional trim kits and/or surrounds using the
instructions included with the accessory.
• Use non-combustible materials to cover the gap between
the sheet rock and the appliance (when applicable to the
model).
36
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Troubleshooting
15
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact
your dealer to arrange a service call by a qualified service technician.
A. Intellifire Ignition System
Symptom
Possible Cause
Corrective Action
1. Pilot won’t light.
The ignitor/module
makes noise, but no
spark.
A. Incorrect wiring.
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to correct terminals on module and pilot assembly.
B. Loose connections or electrical
shorts in the wiring.
Verify no loose connections or electrical shorts in wiring from mod-
ule to pilot assembly. Verify connections underneath pilot assembly
are tight; also verify connections are not grounding out to metal
chassis, pilot burner, pilot enclosure, mesh screen if present, or any
other metal object.
C. Ignitor gap is too large.
D. Module.
Verify gap of igniter to right side of pilot hood. The gap should be
approximately .17 in. or 1/8 in. (3 mm).
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5
mm) away from “I” terminal on module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode. Replace pilot if necessary.
2. Pilot won’t light,
there is no noise or
spark.
A. No power or transformer installed
incorrectly.
Verify that transformer is installed and plugged into module. Check
voltage of transformer under load at spade connection on module
with ON/OFF switch in ON position. Acceptable readings of a good
transformer are between 3.2 and 2.8 volts AC.
B. A shorted or loose connection in
wiring configuration or wiring har-
ness.
Remove and reinstall the wiring harness that plugs into module.
Verify there is a tight fit. Verify pilot assembly wiring to module. Re-
move and verify continuity of each wire in wiring harness. Replace
any damaged components.
C. Improper wall switch wiring.
D. Module not grounded.
Verify that 110/VAC power is “ON” to junction box.
Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
E. Module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place ON/OFF rocker switch or wall
switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode.
3. Pilot sparks, but
Pilot will not light.
A. Gas supply.
Verify that incoming gas line ball valve is “open”. Verify that inlet
pressure reading is within acceptable limits, inlet pressure must not
exceed 14 in. W.C.
B. Ignitor gap is too large.
C. Module is not grounded.
Verify gap of igniter to right side of pilot hood. The gap should be
approximately .17 in. or 1/8 in. (3 mm).
Verify module is securely grounded to metal chassis of appliance.
D. Module voltage output / Valve/Pilot Verify battery voltage is at least 2.7 volts. Replace batteries if volt-
solenoid ohms readings. age is below 2.7.
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37
Intellifire Ignition System - (continued)
Symptom
Possible Cause
Corrective Action
A. A shorted or loose connection in flame
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify con-
nections are not grounding out to metal chassis, pilot burn-
er, pilot enclosure or screen if present, or any other metal
object.
4. Pilot lights but contin-
ues to spark, and main
burner will not ignite.
(If the pilot continues
to spark after the
pilot flame has been lit,
flame rectification has
not occurred.)
sensing rod.
B. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en-
flame sensing rod.
gulfing flame sensing rod on left side of pilot hood. Flame
sensing rod should glow shortly after ignition. Verify cor-
rect pilot orifice is installed and gas inlet is set to pressure
specifications. Clean flame sensing rod with emery cloth to
remove any contaminants that may have accumulated on
flame sensing rod.
C. Module is not grounded.
Verify module is securely grounded to metal chassis of ap-
pliance. Verify that wire harness is firmly connected to the
module.
D. Damaged pilot assembly or contami-
Verify that ceramic insulator around the flame sensing rod
is not cracked, damaged, or loose. Verify connection from
flame sensing rod to white sensor wire. Clean flame sensing
rod with emery cloth to remove any contaminants that may
have accumulated on flame sensing rod. Verify continuity
with a multimeter with ohms set at lowest range. Replace
pilot if any damage is detected.
nated flame sensing rod.
E. Module.
Turn ON/OFF rocker switch or wall switch to OFF position.
Remove ignitor wire “I” from module. Place ON/OFF rocker
switch or wall switch in ON position. If there is no spark at “I”
terminal module must be replaced. If there is a spark at “I”
terminal, module is fine.
38
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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Reference Materials
16
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.
M
L
N
O
J
K
P
S
G
F
D
E
ELECTRICAL
ACCESS
GAS LINE
ACCESS
R
H
B
A
I
Q
C
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
in.
36
31
1
18-1/16 27-3/16
459 691
30
31-1/16 5-1/2 3-13/16 16-5/16 8-3/8 1/2 25-3/4 12-7/8 15-13/16 5-1/16
789 140 97 415 213 14 654 327 402
6
2-3/16 34-5/16
56 872
2-3/16 37-7/8
56 962
2-3/16 41-3/4
56 1061
SL-550TV-E
SL-750TV-E
SL-950TV-E
mm 913 790 25
in. 41 36
mm 1040 917 25
in. 48 43
mm 1218 1095 25
762
129 153
1
21-1/2 32-1/16 33-9/16 34-9/16 5-1/2 3-13/16 16-5/16 8-3/8 1/2 30-3/4 15-3/8 15-13/16 5-1/16
546 815 853 878 140 97 415 213 14 751 391 402 129 153
23-9/16 39-1/16 37-9/16 38-9/16 5-1/2 3-13/16 16-5/16 8-3/8 1/2 37-3/4 18-7/8 15-13/16 6-1/16
599 993 954 980 140 97 415 213 14 959 480 402 129 153
6
1
6
Figure 16.1 Appliance Dimensions
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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39
SL-550TV-IPI-E
B. Service Parts
Service Parts Diagram
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date:_________
6
8
9
10
7
12
11
Log Set Assembly
2
3
5
4
1
Part number list on following page.
40
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
SL-550TV-IPI-E
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
Log Set Assembly
Log 1
LOGS-550-E
SRV2115-701
SRV2115-702
SRV2115-703
SRV2115-704
SRV2115-705
2115-007
Y
1
2
3
4
5
6
7
8
9
Log 2
Log 3
Log 4
Log 5
Burner NG, LP
Grate Assembly
Y
Y
Y
2115-015
Glass Door Assembly
Door
GLA-550TR
2116-020
Mesh Assembly
Hood
2115-036
2115-230
10
11
12
Air Chute
2119-154
Junction Box
4021-013
Y
Glass Latch Assembly
High Limit Switch
Lava Rock
386-122A
066-531
Y
Y
060-721
Mineral Wool
050-721
Non-combustible board
Pilot Tube
547-401
SRV485-301
TUP-GBK-12
Y
Touch Up Paint
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
NGK-550IPIE
LPK-550IPIE
593-528
Y
Y
Y
Y
Y
Y
593-527
NGK-DXV
LPK-DXV
Regulator LP
Additional service part numbers appear on following page.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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41
SL-750TV-IPI-E
Service Parts
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: ________
Service Parts Diagram
6
9
8
10
7
12
11
Log Set Assembly
2
3
5
4
1
Part number list on following page.
42
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
SL-750TV-IPI-E
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
LOGS-750-E
SRV2118-701
SRV2118-702
SRV2118-703
SRV2118-704
SRV2118-705
2118-007
Log Set Assembly
Log 1
Y
1
2
3
4
5
6
7
8
9
Log 2
Log 3
Log 4
Log 5
Burner NG, LP
Grate Assembly
Y
Y
Y
2118-015
GLA-750TR
2119-020
Glass Door Assembly
Door
2118-036
Mesh Assembly
Hood
2118-230
10
11
12
Air Chute
2119-154
Junction Box
4021-013
Y
Glass Latch Assembly
High Limit Switch
Lava Rock
386-122A
066-531
Y
Y
060-721
Mineral Wool
050-721
Non-Combustible Board
Pilot Tube
534-401
SRV485-301
TUP-GBK-12
Y
Touch Up Paint
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
NGK-750IPIE
LPK-750IPIE
593-528
Y
Y
Y
Y
Y
Y
593-527
NGK-DXV
LPK-DXV
Regulator LP
Additional service part numbers appear on following page.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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43
SL-950TV-IPI-E
Service Parts
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: ________
Service Parts Diagram
6
9
8
10
7
12
11
Log Set Assembly
2
3
5
4
1
Part number list on following page.
44
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
Download from Www.Somanuals.com. All Manuals Search And Download.
Service Parts List
SL-950TV-IPI-E
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
Log Set Assembly
Log 1
LOGS-950-E
SRV2121-701
SRV2121-702
SRV2118-703
SRV2121-704
SRV2121-705
2121-007
Y
1
2
3
4
5
6
7
8
9
Log 2
Log 3
Log 4
Log 5
Burner NG, LP
Grate Assembly
Y
Y
Y
2121-015
Glass Door Assembly
Door
GLA-950TR
2122-020
Mesh Assembly
Hood
2121-035
10
11
12
2121-230
Air Chute
2119-154
Junction Box
4021-013
Y
386-122A
066-531
Glass Latch Assembly
High Limit Switch
Lava Rock
Y
Y
060-721
050-721
Mineral Wool
560-401
Non-Combustible Board
Pilot Tube
SRV485-301
TUP-GBK-12
Y
Touch Up Paint
Conversion Kit NG
Conversion Kit LP
Pilot Orifice NG
Pilot Orifice LP
Regulator NG
NGK-950IPIE
LPK-950IPIE
593-528
Y
Y
Y
Y
Y
Y
593-527
NGK-DXV
LPK-DXV
Regulator LP
Additional service part numbers appear on following page.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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45
Service Parts
SL-550 / 750 / 950TV-IPI-E
Valve Assembly Parts List
Beginning Manufacturing Date: June 2007
Ending Manufacturing Date: ______
1
IPI Valve Assembly
2
13
11
3
12
4
5
10
6
9
7
8
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Stocked
at Depot
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
2090-012
2090-013
2118-121
582-844
Pilot Assembly NG
Pilot Assembly LP
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
1
2
Shutter Bracket Assembly
Orifice NG (#44C)
Orifice LP (#55C)
Orifice NG (#42C)
Orifice LP (#54C)
Orifice NG (#37C)
Orifice LP (#55C)
Flexible Gas Connector
Battery Pack
SL-550TV-IPI-E
SL-750TV-IPI-E
SL-950TV-IPI-E
582-855
582-842
3
582-854
582-837
582-855
7000-156
593-594A
522-504A
593-593A
593-590A
593-592
4
5
Wire Assembly 80" & 72"
3 Volt Transformer
Module Wire Assembly
Module
6
7
8
9
Thermostat Wire Assembly
Valve NG
2118-170
750-500
10
11
Valve LP
750-501
Flex Ball Valve Assembly
Valve Bracket
302-320A
2118-104
12
13
46
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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C. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies Inc.
7571 215th St, Lakeville, MN 55044
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
- NOTES -
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162,
5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340,
5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588,
6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174,
D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.
Printed in U.S.A. - Copyright 2009
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09
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47
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