Heat Glo LifeStyle Electric Heater SUPREME N I30AU User Manual
Owner’s Manual  
Installation and Operation  
Models:  
SUPREME-N-I30AU  
SUPREME-P-I30AU  
SAI Global  
Ref No GSCS20181  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
WARNING  
WARNING: If the information in these  
instructions is not followed exactly, a fire  
or explosion may result causing property  
damage, personal injury, or death.  
HOT SURFACES!  
Glass and other surfaces are hot during  
operation AND cool down.  
Hot glass will cause burns.  
• DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
• DO NOT USE OR STORE FLAMMABLE  
MATERIALS NEAR THIS APPLIANCE.  
• CAREFULLY SUPERVISE children in same room as  
fireplace.  
• Alert children and adults to hazards of high temperatures.  
• DO NOT SPRAYAEROSOLS IN THE VICIN-  
ITY OF THIS APPLIANCE WHILE IT IS IN  
OPERATION.  
High temperatures may ignite clothing or other flammable  
materials.  
• What to do if you smell gas  
• DO NOT PLACE ARTICLES ON OR AGAINST THIS  
APPLIANCE.  
- DO NOT try to light any appliance.  
- DO NOT touch any electrical switch. DO  
NOT use any phone in your building.  
• Keep clothing, furniture, draperies and other flammable  
materials away.  
- Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas supplier’s  
instructions.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the fixed glass panel. DO  
NOT operate the appliance with the barrier removed.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
- If you cannot reach your gas supplier, call  
the fire department.  
• Installation and service must be performed  
by a qualified installer, service agency, or the  
gas supplier.  
WARNING! DO NOT modify this appliance.  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
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1
Read this manual before installing or operating this appliance.  
Please retain this owner’s manual for future reference.  
This Owner’s Manual should be retained for future  
reference. We suggest that you keep it with your other  
important documents and product manuals.  
A. Congratulations  
Congratulations on selecting a Heat & Glo gas fireplace, an  
elegant and clean alternative to wood burning fireplaces.  
The Heat & Glo gas fireplace you have selected is designed  
to provide the utmost in safety, reliability, and efficiency.  
The information contained in this Owner’s Manual, unless  
noted otherwise, applies to all models and gas control  
systems.  
As the owner of a new fireplace, you’ll want to read and  
carefully follow all of the instructions contained in this  
Owner’s Manual. Pay special attention to all cautions and  
warnings.  
Your new Heat & Glo gas fireplace will give you years of  
durable use and trouble-free enjoyment. Welcome to the  
Heat & Glo family of fireplace products!  
We recommend that you record the following pertinent  
information about your fireplace.  
Homeowner Reference Information  
Model Name: ___________________________________________ Date purchased/installed:__________________  
Serial Number:__________________________________________ Location on fireplace:_____________________  
Dealership purchased from: _______________________________ Dealer Phone: __________________________  
Notes: _______________________________________________________________________________________  
_____________________________________________________________________________________________  
Listing Label Information/Location  
The model information regarding your specific fireplace can be found on the  
rating plate usually located in the control area of the fireplace.  
Type of Gas  
SAI Global Certification Nº:  
DMS (mm)  
Model Number  
Serial Number  
xxxx-xxx  
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3
Safety Alert Key:  
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.  
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.  
• NOTICE: Used to address practices not related to personal injury.  
Table of Contents  
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 5  
E. Electrical Outlet Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
F. Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
1 Listing and Code Approvals  
8 Installing Vent Pipe and Appliance  
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
B. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . . 8  
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 8  
D. Non-Combustible Materials Specification. . . . . . . . . . . . . . 8  
E. Combustible Materials Specification . . . . . . . . . . . . . . . . . 8  
F. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
A. Vent Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
B. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
C. Connecting Vent Pipe. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
D. Placing, Securing and Leveling the Appliance . . . . . . . . 25  
E. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 26  
F. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
G. Alternate Venting Configurations Using Adaptation to SLP  
Venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
H. Flue Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
I. Heat Shield Requirements for Horizontal Termination . . . 29  
User Guide  
2 Operating Instructions  
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
D. Decorative Doors, Fronts and Surrounds. . . . . . . . . . . . . 10  
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
F. Remote Controls, Wall Controls and Wall Switches. . . . . 10  
G. IPI Battery Tray/Battery Installation . . . . . . . . . . . . . . . . . 10  
H. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 10  
I. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 11  
J. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 12  
K. After Appliance is Lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 13  
9 Gas Information  
A. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . 36  
B. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
10 Electrical Information  
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
B. IntelliFire PlusTM Ignition System Wiring. . . . . . . . . . . . . . 37  
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 38  
D. REM300-HNG-AU Instructions. . . . . . . . . . . . . . . . . . . . . 39  
11 Finishing  
A. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 46  
3 Maintenance and Service  
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 14  
B. Maintenance Tasks-Service Technician . . . . . . . . . . . . . . 15  
12 Appliance Setup  
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 47  
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 47  
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
E. Place the Lava Rock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
F. Ember Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
G. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 48  
H. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
I. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
J. Decorative Fronts and Surrounds . . . . . . . . . . . . . . . . . . 51  
K. Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Installer Guide  
4 Getting Started  
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16  
B. Design and Installation Considerations . . . . . . . . . . . . . . 17  
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17  
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 17  
5 Fireplace Size Requirements  
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . 18  
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 20  
13 Troubleshooting  
A. IntelliFire Plus™ Ignition System . . . . . . . . . . . . . . . . . . . 53  
B. Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
6 Termination Locations  
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 21  
14 Reference Materials  
7 Installation Preparation  
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 56  
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
A. Inspection and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . 22  
B. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
C. Gas Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
D. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 22  
= Contains updated information.  
4
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
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B. Limited Lifetime Warranty  
AUSTRALIAN WARRANTY INFORMATION  
Warranty information in the attached manual is for international markets,  
not Australia. For Australian warranty information, please see below.  
Hearth & Home Technologies Inc (HHT)  
7571 215th Street West, Lakeville, MN 55044  
0011-1-651-345-1777  
www.heatnglo.com  
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are  
purchased from an HHT authorised dealer.  
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership  
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will  
be free from defects in materials and workmanship at the time of manufacture.  
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during  
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,  
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the  
verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase  
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.  
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this  
manufacturer’s warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by  
an independent, authorised HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s  
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-  
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in  
the following table.  
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas  
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time  
periods reflect the minimum expected useful lives of the designated components under normal operating conditions.  
Warranty Period  
Parts Labor  
Heat & Glo Manufactured Appliances and Venting  
EPA  
Components Covered  
Gas  
X
Wood  
X
Pellet  
X
Coal  
X
Electric Venting  
Wood  
All Parts and Material Except  
as covered by Conditions,  
1 Year  
X
X
X
Exclusion, and Limitations listed  
Igniters, Electronic  
Components, and Glass  
X
X
X
X
X
X
2 years  
X
X
X
Factory-installed blowers  
Molded refractory panels  
3 years  
X
Firepots and burnpots  
2000-645 (1-12)  
Page 1 of 3  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
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Warranty Period  
Parts Labor  
Heat & Glo Manufactured Appliances and Venting  
EPA  
Components Covered  
Castings & baffles  
Gas  
Wood  
Pellet  
Coal  
Electric Venting  
Wood  
5 years 1 years  
7 years 3 years  
X
X
Manifold tubs HEAT & GLO  
chimney and termination  
X
X
X
10 years 1 year  
X
X
X
Burners, logs and refractory  
Firebox and heat exchanger  
Limited  
3 year  
X
X
X
X
X
X
X
X
Lifetime  
All Replacement Parts  
beyond warranty period  
90 Days  
X
X
OTHER RIGHTS  
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian  
law.  
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled  
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or  
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality  
and the failure does not amount to a major failure.  
WARRANTY CONDITIONS AND EXCLUSIONS:  
•
•
The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorised dealer  
or distributor. A list of HHT authorised dealers is available on the HHT branded websites.  
This warranty is only valid while the HHT appliance remains at the site of original installation.  
WARRANTY EXCLUSIONS:  
This HHT manufacturer’s warranty does not cover the following:  
•
•
•
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and  
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.  
Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,  
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.  
Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-  
clude: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration  
of glass.  
•
•
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com-  
plaints related to this noise are not covered by this warranty.  
Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation  
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to in-  
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,  
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly  
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by  
tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air fur-  
naces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or  
use of components not supplied with the appliance or any other components not expressly authorized and approved  
by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-  
tions or fluctuations of electrical power supply to the appliance.  
2000-645 (1-12)  
6
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•
•
•
Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.  
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.  
Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping  
charges for parts  
•
HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-  
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-  
ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of  
the structure.  
This warranty is void if:  
•
The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging  
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,  
cracking and discoloration of steel or enamel finishes.  
•
The appliance is subjected to prolonged periods of dampness or condensation.  
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not  
limited to, improper chimney or venting installation.  
HOW TO CLAIM  
•
•
•
•
To make a claim against this warranty, contact your local distributor during regular business hours. See addresses  
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).  
Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom  
you originally purchased the product.  
Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for  
parts are not covered by this manufacturers’ warranty.  
HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-  
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to  
occur.  
•
To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The  
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you  
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.  
Melbourne  
Perth  
Sydney  
Jetmaster  
Fireplace Corner  
277 Lord Street  
East Perth 6000  
(08) 9228-2600  
Jetmaster  
10 Martin Avenue  
Arncliff 2205  
444 Swan Street  
Richmond 3121  
(03) 9429-5573  
(02) 9597-7222  
2000-645 (1-12)  
Page 3 of 3  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
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Listing and Code Approvals  
1
A. Appliance Certification  
C. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility  
or authorities having jurisdiction.  
MODELS: Supreme-N-I30-AU, Supreme-P-I30-AU  
LABORATORY: SAI Global  
When installing above 2000 ft. (610 m) elevation:  
TYPE: Gas Space Heating Appliance  
STANDARD: AS4553-2008  
Reduce input rate 4% for each 1000 ft. (305 m) above  
2000 ft. (610 m).  
D. Non-Combustible Materials Specification  
The Heat & Glo gas appliances discussed in this Installer’s  
Guide have been tested to certification standards and listed  
by the applicable laboratories.  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, concrete,  
slate, glass or plasters, or any combination thereof.  
Materials that are reported as passing ASTM E 136,  
Standard Test Method for Behavior of Materials in a  
Vertical Tube Furnace at 750 ºC (1382 ºF) and UL763  
shall be considered non-combustible materials.  
This appliance must be installed in accordance with the  
rules in force.  
NOX Class 5 for G20, NOX Class 5 for G31  
E. Combustible Materials Specification  
B. Gas Pressure Requirements  
Materials made of or surfaced with wood, compressed pa-  
per, plant fibers, plastics, or other material that can ignite  
and burn, whether flame proofed or not, or plastered or  
unplastered shall be considered combustible materials.  
WARNING! Risk of Explosion! An in-line regulator  
MUST be installed if the gas pressure exceeds 3.4 kPa.  
Failure to install a regulator could damage valve.  
Pressure requirements for Supreme-N-I30AU and Su-  
preme-P-I30AU fireplaces are shown in table below.  
F. Electrical Codes  
Two taps are provided on the right hand side of the gas  
control for a test gauge connection to measure the inlet  
and outlet pressures.  
All electrical safety testing has been done following the EN  
60335-2-102 standard. Local codes apply.  
The fireplace and its individual shut-off valve must be dis-  
connected from the gas supply piping system during any  
pressure testing of the system at test pressures in excess  
of 60 mbar or 6 kPa.  
If the fireplace must be isolated from the gas supply pip-  
ing system by closing an individual shut-off valve, it must  
be of the handle-less type.  
Natural Gas  
1.13 - 3.40 kPa  
Propane  
2.75 - 3.40 kPa  
2.36 - 2.61 kPa  
30.9 MJ/h  
Inlet Gas Pressure  
Outlet (Manifold) Gas Pressure  
Maximum Gas Consumption  
Burner Injector  
.80 - .95 kPa  
31.9 MJ/h  
DMS 36 (2.70 mm)  
.023  
DMS 52 (1.61 mm)  
.014  
Pilot Injector  
An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage  
valve.  
8
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User Guide  
Operating Instructions  
2
- A decorative firescreen.  
A. Gas Fireplace Safety  
- Adjustable safety gate.  
WARNING  
HOT SURFACES!  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
Glass and other surfaces are hot during  
operation AND cool down.  
• Keep remote controls out of reach of children.  
• Never leave children alone near a hot fireplace, whether  
operating or cooling down.  
Hot glass will cause burns.  
• DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
• Teach children to NEVER touch the fireplace.  
• Consider not using the fireplace when children will be  
present.  
• CAREFULLY SUPERVISE children in same room as  
fireplace.  
Contact your dealer for more information, or visit: www.  
hpba.org/safety-information.  
• Alert children and adults to hazards of high temperatures.  
High temperatures may ignite clothing or other  
flammable materials.  
• Keep clothing, furniture, draperies and other flammable  
materials away.  
To prevent unintended operation when not using your fire-  
place for an extended period of time (summer months,  
vacation/trips, etc):  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the fixed glass panel. DO  
NOT operate the appliance with the barrier removed.  
• Remove batteries from remote controls.  
• Turn off wall controls.  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
B. Your Fireplace  
If you expect that small children or vulnerable adults may  
come into contact with this fireplace, the following precau-  
tions are recommended:  
WARNING! DO NOT operate fireplace before read-  
ing and understanding operating instructions. Failure  
to operate fireplace according to operating instructions  
could cause fire or injury.  
• Install a physical barrier such as:  
APPLIANCE INSTALLED IN EXISTING SOLID  
FUEL FIREPLACE OR CHASE CONSTRUCTED  
FROM NON-COMBUSTIBLE MATERIALS.  
DECORATIVE DOORS  
(NOT SHOWN)  
SECTION 2.D.  
FIXED GLASS ASSEMBLY  
(NOT SHOWN)  
MANTEL  
SECTION 5.B  
AND 11.A  
SECTION 12.H.  
HEARTH  
CLEAR SPACE  
SECTION 2.C.  
REQUIRED ISOLATION SWITCH: AS5601 LOCATION WITHIN 1 METRE OF  
FIREPLACE, SUBJECT TO MANTEL PIECE, ETC. CHECK TO ENSURE IT  
REMAINS CLEAR ON ANY MANTEL PIECE INSTALLATION.  
Figure 2.1 General Operating Parts  
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9
C. Clear Space  
E. Fixed Glass Assembly  
WARNING! DO NOT place combustible objects in front  
of the fireplace or block louvers. High temperatures may  
start a fire. See Figure 2.2.  
See Section 12.H.  
F. Remote Controls, Wall Controls and Wall  
Switches  
Avoid placing candles and other heat-sensitive objects on  
mantel or hearth. Heat may damage these objects.  
Follow the instructions supplied with the control installed  
to operate your fireplace:  
For safety:  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
APPLIANCE INSTALLED IN EXISTING  
SOLID FUEL FIREPLACE  
• Keep remote controls out of reach of children.  
See your dealer if you have questions.  
G. IPI Battery Tray/Battery Installation  
The IntelliFire PlusTM system has a battery backup option.  
Battery longevity and performance will be affected by the  
service temperatures of this appliance.  
NOTICE: Batteries should only be used as a power source  
in the event of an emergency such as an outage.  
H. Control Module Operation  
1. The control module has an ON/OFF/REMOTE selector  
switch that must be set. See Figure 2.3.  
OFF Position: Appliance will ignore all power inputs and  
will not respond to any commands from a wall switch or  
remote. The unit should be in the OFF position during  
installation, service, battery installation, fuel conversion,  
and in the event that the control goes into LOCK-OUT  
mode as a result of an error code.  
Figure 2.2 Clear Space  
D. Decorative Doors, Fronts and Surrounds  
ON Position: Appliance will ignite and run continuously  
in the HI flame setting, with no adjustment in flame  
output. This mode of operation is primarily used for  
initial installation or power outage operation with battery  
backup.  
WARNING! Risk of Fire! Install ONLY doors, fronts or  
surrounds approved by Hearth & Home Technologies.  
Unapproved doors or fronts may cause appliance to over-  
heat.  
This appliance has been supplied with an integral  
barrier to prevent direct contact with the fixed glass  
panel. DO NOT operate the appliance with the barrier  
removed.  
REMOTE Position: Appliance will initiate commands  
from an optional wired wall switch and/or the wireless  
remote (RC300).  
2. If using a wired wall switch with the module in REMOTE  
mode, the flame output can be adjusted with the HI/LO  
selector switch on the module. See Figure 2.3. Note  
that the flame HI/LO selector switch will become inactive  
once an optional remote control (RC200/RC300) is  
programmed to the control module. Note that the control  
module will always ignite the fireplace on HI and remain  
so for the initial 10 seconds of operation. If the HI/LO  
is switched to the LO position, the flame output will  
automatically drop to the lowest setting after the flame  
has been established for 10 sec. After this 10 second  
period, the flame can be adjusted from HI to LO with  
the switch.  
Contact your dealer or Hearth & Home Technologies if  
the barrier is not present or help is needed to properly  
install one.  
For more information refer to the instructions supplied with  
your decorative door or front.  
3. The control module has safety feature that automatically  
shuts down the fireplace after 9 hours of continuous  
operation without receiving a command from the RC300  
remote.  
10  
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4. If you intend to use both an optional wired wall switch  
and the RC300 remote control to operate your fireplace,  
the wall switch will override any commands given by  
the remote.  
Nine Hour Safety Shutdown Feature  
This appliance has a safety feature that automatically  
shuts down the fireplace after 9 hours of continuous  
operation without receiving a command from the wall  
switch or optional remote.  
MODULO  
I. Before Lighting Fireplace  
Before operating this fireplace for the first time, have a  
qualified technician:  
• Verify all shipping materials have been removed from  
inside and/or underneath the firebox.  
INTERRUPTOR  
DE SELECCIÓN  
• Review proper placement of logs, ember material and/  
or other decorative materials.  
• Check the wiring.  
• Check the air shutter adjustment.  
• Ensure that there are no gas leaks.  
INTERRUPTOR  
DE LA LLAMA  
ALTA/BAJA (HI/LOW)  
LUZ INDICADORA  
DEL ESTADO  
LP/NG GAS DE  
INTERRUPTOR DE  
SELECCIÓN  
• Ensure that the glass is sealed and in the proper position  
and that the integral barrier is in place.  
WARNING! Risk of Fire/Asphyxiation! DO NOT oper-  
ate fireplace with fixed glass assembly removed.  
Figure 2.3 Control Module  
Determine if this fireplace has a standing pilot or an  
Intellifire ignition system. Ask your dealer or open control  
access panel, look at gas valve.  
5. Module Reset  
This module may lock-out under certain conditions.  
When this occurs, the appliance will not ignite or  
respond to commands. The module will go into lock-out  
mode by emitting three audible beeps, then continuously  
displaying an error code at its status indicator LED.  
• A standing pilot ignition will have a red or black ignitor  
button (refer to Figure 2.4).  
• An Intellifire ignition system will not have a button.  
•
Check battery tray. Remove batteries if installed.  
Batteries should only be installed for use during power  
outages. See Section G.  
•
•
•
Locate the module selector switch. (See Figure 2.3).  
Set the module selector switch to the OFF position.  
Wait five (5) minutes to allow possible accumulated gas  
to clear.  
•
Set the module selector switch to ON or REMOTE  
position.  
•
Start the appliance.  
RED OR BLACK IGNITOR BUTTON  
WARNING! Risk of Explosion! DO NOT press the mod-  
ule reset switch more than one time within a five minute  
time period. Gas may accumulate in firebox. Call a quali-  
fied service technician.  
Figure 2.4 Ignitor Button  
Note: If the module is in LOCK-OUT mode, resetting the  
circuit breaker to the appliance will also reset the module.  
Note: For units installed in Australia, the residence’s 220/240  
wall outlet to which this appliance’s power cord is connected,  
must be wired to an in-line on/off switch. This is required for  
servicing and/or resetting the control module in the event of  
a control module LOCK-OUT.  
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J. Lighting Instructions (IPI)  
The IPI system may be operated with four AA-cell batteries. When using batteries, unplug the transformer. To prolong  
battery life, remove them when using the transformer.  
FOR YOUR SAFETY  
LIGHTING  
READ BEFORE LIGHTING  
INSTRUCTIONS (IPI)  
WARNING: If you do not follow these instructions exactly, a fire or explosion  
may result causing property damage, personal injury or loss of life.  
1. This appliance is equipped with an ignition  
device which automatically lights the burner.  
DO NOT try to light the burner by hand.  
• Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
A. This appliance is equipped with an  
intermittent pilot ignition (IPI) device  
which automatically lights the burn-  
er. DO NOT try to light the burner by  
hand.  
GAS  
VALVE  
• If you cannot reach your gas sup-  
plier, call the fire department.  
B. BEFORE LIGHTING, smell all around  
the appliance area for gas. Be sure to  
smell next to the floor because some  
gas is heavier than air and will settle  
on the floor.  
C. DO NOT use this appliance if any  
part has been under water. Imme-  
diately call a qualified service tech-  
nician to inspect the appliance and  
to replace any part of the control  
system and any gas control which  
has been under water.  
2. Wait five (5) minutes to clear out any gas.  
Then smell for gas, including near the floor. If  
you smell gas, STOP! Follow “B” in the Safety  
Information located on the left side of this la-  
bel. If you do not smell gas, go to next step.  
WHAT TO DO IF YOU SMELL GAS  
• DO NOT try to light any appliance.  
3. To light the burner:  
• DO NOT touch any electric switch; do  
not use any phone in your building.  
Equipped with wall switch: Turn ON/OFF switch  
to ON.  
Equipped with remote or wall control: Press  
ON or FLAME button.  
WARNING: CAUTION:  
Equipped with thermostat: Set temperature to  
desired setting.  
Hot while in operation. DO NOT touch.  
Keep children, clothing, furniture, gaso-  
line and other liquids having flammable  
vapors away.  
DO NOT CONNECT LINE VOLT-  
AGE (110/120 VAC OR 220/240  
VAC) TO THE CONTROL VALVE.  
4. If the appliance does not light after three tries,  
call your service technician or gas supplier.  
Improper installation, adjustment, al-  
teration, service or maintenance can  
cause injury or property damage. Re-  
fer to the owner’s information manual  
provided with this appliance.  
TO TURN OFF  
GAS TO APPLIANCE  
1. Equipped with wall switch: Turn ON/OFF switch  
DO NOT operate the appliance with  
fixed glass assembly removed, cracked  
or broken. Replacement of the fixed  
glass assembly should be done by a  
licensed or qualified service person.  
to OFF.  
This appliance needs fresh air for  
safe operation and must be installed  
so there are provisions for adequate  
combustion and ventilation air.  
Equipped with remote or wall control: Press  
OFF button.  
NOT FOR USE  
WITH SOLID FUEL  
Equipped with thermostat: Set temperature to  
lowest setting.  
If not installed, operated, and main- For use with natural gas and propane.  
tained in accordance with the manufac- A conversion kit, as supplied by the  
turer’s instructions, this product could manufacturer, shall be used to convert  
expose you to substances in fuel or this appliance to the alternate fuel.  
2. Service technician should turn off electric  
power to the control when performing service.  
fuel combustion which are known to the  
State of California to cause cancer, birth  
Also Certified for Installation in a  
Bedroom or a Bedsitting Room.  
593-913G  
defects, or other reproductive harm.  
For assistance or additional informa-  
Keep burner and control compartment  
tion, consult a qualified installer, ser-  
clean. See installation and operating  
vice agency or the gas supplier.  
instructions accompanying appliance.  
For additional information on operating your  
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.  
Final inspection by  
12  
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K. After Appliance is Lit  
Initial Break-in Procedure  
• The appliance should be run three to four hours  
continuously on high.  
• Turn the appliance off and allow it to completely cool.  
• Remove fixed glass assembly. See Section 12.H.  
• Clean fixed glass assembly. See Section 3.  
• Replace the fixed glass assembly and run continuously  
on high an additional 12 hours.  
This cures the materials used to manufacture the fire-  
place.  
NOTICE! Open windows for air circulation during ap-  
pliance break-in.  
• Some people may be sensitive to smoke and odors.  
• Smoke detectors may activate.  
L. Frequently Asked Questions  
ISSUE  
SOLUTIONS  
This is a result of gas combustion and temperature variations. As the appliance warms, this  
condensation will disappear.  
Condensation on the glass  
Blue flames  
This is a result of normal operation and the flames will begin to yellow as the appliance is al-  
lowed to burn for 20 to 40 minutes.  
When first operated, this appliance may release an odor for the first several hours. This is caused  
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may  
also be released from finishing materials and adhesives used around the appliance.  
Odor from appliance  
Film on the glass  
This is a normal result of the curing process of the paint and logs. Glass should be cleaned  
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing  
process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See  
your dealer.  
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to  
the sound produced by a furnace or heating duct. This noise does not affect the operation or  
longevity of the appliance.  
Metallic noise  
It is normal to have a 5-20 second delay between the execution of the ON command and the  
ignition of the burner flame. The delay is part of the pilot rectification process and does not  
affect performance.  
Delay from ON command to burner  
ignition  
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Maintenance and Service  
3
Doors, Surrounds, Fronts  
Any safety screen or guard removed for servicing must be  
replaced prior to operating the appliance.  
Frequency: Annually  
By: Homeowner  
When properly maintained, your appliance will give you  
many years of trouble-free service. We recommend an-  
nual service by a qualified technician.  
Tools needed: Protective gloves, stable work surface  
• Assess condition of screen and replace as necessary.  
A. Maintenance Tasks-Homeowner  
• Inspect for scratches, dents or other damage and repair  
as necessary.  
Installation and repair should be done by a qualified techni-  
cian only. The appliance should be inspected before use  
and at least annually by a professional service person.  
• Check that louvers are not blocked.  
• Vacuum or dust surfaces.  
The following tasks may be performed annually by the  
homeowner. If you are uncomfortable performing any of  
the listed tasks, please call your dealer for a service ap-  
pointment.  
Remote Control  
Frequency: Seasonally  
By: Homeowner  
More frequent cleaning may be required due to lint from  
carpeting or other factors. Control compartment, burner  
and circulating air passageway of the appliance must be  
kept clean.  
Tools needed: Replacement batteries and remote con-  
trol instructions.  
• Locate remote control transmitter and receiver.  
• Verify operation of remote. Refer to remote control  
operation instructions for proper calibration and setup  
procedure.  
CAUTION! Risk of Burns! The appliance should be  
turned off and cooled before servicing.  
Glass Cleaning  
Frequency: Seasonally  
By: Homeowner  
• Place batteries as needed in remote transmitters and  
battery-powered receivers.  
• Place remote control out of reach of children.  
Tools Needed: Protective gloves, glass cleaner, drop  
cloth and a stable work surface.  
If not using your fireplace for an extended period of time  
(summer months, vacations/trips, etc), to prevent unin-  
tended operation:  
CAUTION! Handle fixed glass assembly with care.  
Glass is breakable.  
• Avoid striking, scratching or slamming glass  
• Avoid abrasive cleaners  
• Remove batteries from remote controls.  
Venting  
• DO NOT clean glass while it is hot  
Frequency: Seasonally  
By: Homeowner  
• Prepare a work area large enough to accommodate fixed  
glass assembly and door frame by placing a drop cloth  
on a flat, stable surface.  
Tools needed: Protective gloves and safety glasses.  
• Inspect venting and termination cap for blockage or  
obstruction such plants, bird nests, leaves, snow, debris,  
etc.  
Note: Fixed glass assembly and gasketing may have res-  
idue that can stain carpeting or floor surfaces.  
• Remove door or decorative front from appliance and set  
aside on work surface.  
• Verify termination cap clearance to subsequent construc-  
tion (building additions, decks, fences, or sheds). See  
Section 6.  
• See Section 12.H for instructions to remove fixed glass  
assembly.  
• Inspect for corrosion or separation.  
• Clean glass with a non-abrasive commercially available  
cleaner.  
• Verify weather stripping, sealing and flashing remains  
intact.  
- Light deposits: Use a soft cloth with soap and water  
• Inspect draft shield to verify it is not damaged or missing.  
- Heavy deposits: Use commercial fireplace glass  
cleaner (consult with your dealer)  
• Carefully set fixed glass assembly in place on appliance.  
Hold glass in place with one hand and secure glass  
latches with the other hand.  
• Reinstall door or decorative front.  
14  
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B. Maintenance Tasks-Service Technician  
Burner Ignition and Operation  
Frequency: Annually  
The following tasks must be performed by a qualified  
technician.  
By: Service Technician  
Tools needed: Protective gloves, vacuum cleaner, whisk  
broom, flashlight, voltmeter, indexed drill bit set, and a  
manometer.  
Gasket Seal and Glass Assembly Inspection  
Frequency: Annually  
By: Service Technician  
• Verify burner is properly secured and aligned with pilot  
or igniter.  
Tools needed: Protective gloves, drop cloth and a stable  
work surface.  
• Clean off burner top, inspect for plugged ports, corrosion  
or deterioration. Replace burner if necessary.  
• Inspect gasket seal and its condition.  
• Replace Glowing embers with new dime-size pieces.  
DO NOT block ports or obstruct lighting paths. Refer to  
Section 12.F for proper ember placement.  
• Inspect fixed glass assembly for scratches and nicks that  
can lead to breakage when exposed to heat.  
• Confirm there is no damage to glass or glass frame.  
Replace as necessary.  
• Verify batteries have been removed from battery back-  
up IPI systems to prevent premature battery failure or  
leaking. For optimal battery life, locate the battery pack  
outside of the control cavity on the hearth. This place-  
ment will reduce the chances of overheating the batteries  
during extended burns which could result in reduced  
battery life or degradation.  
• Verify that fixed glass assembly is properly retained and  
attachment components are intact and not damaged.  
Replace as necessary.  
Logs  
Frequency: Annually  
By: Service Technician  
Tools needed: Protective gloves.  
• Check for smooth lighting and ignition carryover to all  
ports. Verify that there is no ignition delay.  
• Inspect for lifting or other flame problems.  
• Verify air shutter setting is correct. See Section 12.I for  
required air shutter setting. Verify air shutter is clear of  
dust and debris.  
• Inspectfordamagedormissinglogs. Replaceasnecessary.  
Refer to Section 12.G for log placement instructions.  
• Verify correct log placement and no flame impingement  
causing sooting. Correct as necessary.  
• Inspect orifice for soot, dirt and corrosion. Verify orifice  
size is correct. See Service Parts List for proper orifice  
sizing.  
Firebox  
Frequency: Annually  
By: Service Technician  
• Verify manifold and inlet pressures. Adjust regulator as  
required.  
• Inspect pilot flame pattern and strength. See Figure 3.1  
for proper pilot flame pattern. Clean or replace orifice  
spud as necessary.  
Tools needed: Protective gloves, sandpaper, steel wool,  
cloths, mineral spirits, primer and touch-up paint.  
• Inspect for paint condition, warped surfaces, corrosion  
or perforation. Sand and repaint as necessary.  
• Inspect IPI flame sensing rod for soot, corrosion and  
deterioration. Polish with fine steel wool or replace as  
required.  
• Replace appliance if firebox has been perforated.  
• Verify that there is not a short in flame sense circuit by  
checking continuity between pilot hood and flame sense  
rod. Replace pilot as necessary.  
Control Compartment and Firebox Top  
Frequency: Annually  
By: Service Technician  
Tools needed: Protective gloves, vacuum cleaner, dust  
cloths  
• Vacuum and wipe out dust, cobwebs, debris or pet hair.  
Use caution when cleaning these areas. Screw tips that  
have penetrated the sheet metal are sharp and should  
be avoided.  
• Remove all foreign objects.  
• Verify unobstructed air circulation.  
Figure 3.1 IPI Pilot Flame Patterns  
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15  
Installer Guide  
Getting Started  
4
A. Typical Appliance System  
NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not  
drawn to scale. Actual product may vary from pictures in manual  
VERTICAL TERMINATION CAP  
STORM COLLAR  
(SECTION 6 & 8)  
NON-COMBUSTIBLE ROOF FLASHING  
VENT PIPE PENETRATES  
MAINTAINS MINIMUM CLEARANCE  
ROOF PREFERABLY  
AROUND PIPE (SECTION 6 & 8)  
WITHOUT AFFECTING  
ROOF RAFTERS  
(SECTION 8)  
DOUBLE LINED FLUE  
VENT PIPE  
TO COMPLY WITH AS2918:2001 AND THE  
(SECTION 6 & 8)  
BUILDING CODE OF AUSTRALIA  
CEILING FIRESTOP  
ON FLOOR OF ATTIC  
(SECTION 8)  
3 in. (76 mm)  
REQUIRED ISOLATION SWITCH: AS5601  
FLEX LINERS  
LOCATION WITHIN 1 METER OF FIREPLACE,  
(SECTION 8)  
SUBJECT TO MANTEL PIECE, ETC. CHECK  
TO ENSURE IT REMAINS CLEAR ON ANY  
MANTEL PIECE INSTALLATION  
FRAMING/HEADER  
OPTIONAL WALL SWITCH  
(SECTION 5)  
MANTEL AND MANTEL LEG  
SECTION 5.B AND 11.A  
SURROUND OR FRONT  
NOT SHOWN  
SECTION 2.D AND 12.J.  
HEARTH EXTENSION  
GAS LINE (SECTION 9)  
ACCESS THROUGH EXISTING  
MASONRY OR WOODBURNING  
FIREPLACE  
Figure 4.1 Typical System  
16  
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B. Design and Installation Considerations  
D. Inspect Appliance and Components  
Heat & Glo gas inserts are designed for installations into  
solid fuel masonry or factory built fireplaces that have  
been installed in accordance with the National, Provin-  
cial, State and local building codes. Fireplaces are to be  
constructed of non-combustible materials and, in the ab-  
sence of local or regional codes, meet criteria of NFPA  
211. No additional outside air source is required.  
• Carefully remove the appliance and components from  
the packaging.  
• The vent system components and decorative doors and  
fronts may be shipped in separate packages.  
• If packaged separately, the log set and appliance grate  
must be installed.  
Installation MUST comply with local, regional, state and na-  
tional codes and regulations. Consult insurance carrier, local  
building inspector, fire officials or authorities having jurisdic-  
tion over restrictions, installation inspection and permits.  
• Report to your dealer any parts damaged in shipment,  
particularly the condition of the glass.  
• Read all of the instructions before starting the instal-  
lation. Follow these instructions carefully during the  
installation to ensure maximum safety and benefit.  
Prior to installing the gas insert:  
• Have the chimney and adjacent structure inspected  
and cleaned by qualified professionals. Hearth & Home  
Technologies recommends that NFI or CSIA certified  
professionals, or technicians under the direction of certi-  
fied professionals, conduct a minimum of a NFPA 211  
Level 2 inspection of the chimney.  
WARNING! Risk of Fire or Explosion! Damaged parts  
could impair safe operation. DO NOT install damaged, in-  
complete or substitute components. Keep appliance dry.  
Hearth & Home Technologies disclaims any responsibility for,  
and the warranty will be voided by, the following actions:  
• Replace component parts of the chimney and fireplace  
as specified by the professionals.  
• Installation and use of any damaged appliance or vent  
system component.  
• Ensure combustible mantel and surround clearances  
comply with applicable codes and regulations for solid-  
fuel fireplaces. In the absence of local or regional codes,  
refer to NFPA 211.  
• Modification of the appliance or vent system.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
• Improper positioning of the gas logs or the glass door.  
• Ensure all joints are properly engaged and the chimney  
is properly secured.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
• Minimum fireplace size. See Section 5.A.  
• Gas supply piping requirements.  
• Electrical wiring requirements.  
• Finishing details.  
Any such action may cause a fire hazard.  
WARNING! Risk of Fire/Explosion/Electric Shock! DO  
NOT use this appliance if any part has been under water.  
Call a qualified technician to inspect the appliance and to  
replace any part of the control system and/or gas control  
which has been under water.  
• Whether optional accessories—devices such as a wall  
switch or remote control—are desired.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. For  
assistance or additional information, consult a qualified  
technician, service agency or your dealer.  
C. Tools and Supplies Needed  
Before beginning the installation be sure that the following  
tools and building supplies are available.  
Tape measure  
Pliers  
Hammer  
Gloves  
Framing material  
Non-corrosive leak check solution  
Phillips screwdriver  
Framing square  
Voltmeter  
Plumb line  
Level  
Electric drill and bits -1/4 in. (6 mm)  
Safety glasses  
Reciprocating saw  
Manometer  
Flat blade screwdriver  
1/2 - 3/4 in. (13 - 18 mm) length, #6 or #8  
Self-drilling screws  
Caulking material 149 °C (300 °F) minimum continuous  
exposure rating)  
Caulking material 649 °C (1200 °F) or higher minimum  
continuous exposure rating)  
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17  
Fireplace Size Requirements  
5
• The metal floor of the solid fuel firebox may be removed  
to facilitate the installation of the insert.  
A. Minimum Fireplace Opening  
Minimum fireplace opening requirements for a standard 3/4  
inch deep surround are shown in Figure 5.2. For smaller  
openings, an optional 1-1/2 in. (38 mm) deep surround is  
available and dimensions are shown in Figure 5.3.  
• Cutting of any sheet metal parts of the fireplace in which  
the gas fireplace insert is to be installed is prohibited,  
except the floor as tested for and as noted above and in  
Figure 5.1.  
WARNING! Risk of Fire or Burns! Provide adequate  
clearance around air openings and for service access.  
Due to high temperatures, the appliance should be locat-  
ed out of traffic and away from furniture and draperies.  
• A minimum 1/2 in. (13 mm) gap from the bottom of the  
appliance to the metal floor of the solid fuel firebox is  
RECOMMENDED for optimal fan performance. See  
side view in Figure 5.1  
• The firebrick (refractory), glass doors, screen rails, screen  
mesh and log grates can be removed from a factory  
built firebox in order to gain minimum gas insert opening  
requirements.  
• Any smoke shelves, shields and baffles may be removed  
from the factory built firebox if attached with mechanical  
fasteners.  
TOP VIEW  
SIDE VIEW  
METAL FLOOR OF EXISTING  
SOLID FUEL FIREBOX  
9 in.  
(229 mm)  
5 in.  
(127 mm)  
3 in. (76 mm)  
6 in.  
(152 mm)  
REMOVE THIS  
SECTION OF  
METAL FLOOR  
1/2 in. (13 mm) MINIMUM LEVELING  
HEIGHT (RECOMMENDED)  
1/4 in. (6 mm) REQUIRED  
FACTORY BUILT FIREBOX  
METAL FLOOR OF EXISTING SOLID FUEL FIREBOX  
9 in.  
METAL INSERT  
(229 mm)  
5 in.  
(127 mm)  
3 in. (76 mm)  
6 in.  
(152 mm)  
REMOVE THIS  
SECTION OF  
METAL FLOOR  
Figure 5.1-A  
Figure 5.1-B  
• The appliance may not be placed directly on the base  
of the outer wrap, a 1/4 in. (6 mm) airspace MUST  
be provided between the insert and the floor of the  
outer wrap. Use the leveling legs to raise the insert a  
minimum of 1/4 inch. The original fireplace may never  
be returned to solid fuel in this condition. The sidewalls  
and top structure of the firebox may not be altered with  
the exception of removable baffles and dampers.  
• If a minimum 1/2 in. (13 mm) gap can not be achieved,  
a section of the factory-built metal floor can be removed.  
See Figure 5.1-B.  
18  
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C
A
D
E
F
G
B
TOP VIEW  
FRONT VIEW  
SIDE VIEW  
MINIMUM FIREPLACE SIZE (3/4 IN. (19 mm) Surround Depth)  
Supreme-I30AU  
Location  
Rear Width  
Inches  
20-1/4  
Millimeters  
514  
A
B
C
D
E
F
Front Width  
30-1/2  
775  
Glass Opening Width  
Glass Opening Height  
Height-Front  
27-7/16  
12-13/16  
20-1/2  
697  
325  
521  
Height-Rear  
17-5/8  
448  
G
Unit Depth  
14-5/8  
371  
* Note: If exhaust collar on insert and fireplace damper do not line up, add 4 in. (102 mm) to minimum  
fireplace height for bends in vent pipe.  
In addition to these dimensions, also reference Clearances  
and Mantel Projections (Section 5.B).  
Figure 5.2 Fireplace Opening  
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1-1/2 in.  
(38 mm)  
BD  
AD  
CD  
SURROUND  
SURROUND  
APPLIANCE  
APPLIANCE  
SIDE VIEW  
TOP VIEW  
MINIMUM FIREPLACE SIZE (1-1/2 IN. (38 mm) Surround Depth)  
SUPREME-I30AU  
Location  
Inches  
29-1/16  
13-7/8  
Millimeters  
738  
AD  
BD  
CD  
Alternate Unit Width  
Alternate Unit Depth  
Alternate Unit Height  
352  
19-1/16  
484  
* Note: If exhaust collar on insert and fireplace damper do not line up, add 4 in. (102 mm) to minimum fireplace  
height for bends in vent pipe.  
Figure 5.3 Fireplace Opening - Deep Surround  
NON-COMBUSTIBLE FACING  
B. Mantel and Wall Projections  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specified. Framing or finishing  
material closer than the minimums listed must be construct-  
ed entirely of noncombustible materials (i.e., steel studs,  
concrete board, etc).  
12 in.  
(305 mm)  
MAX.  
MINIMUM CLEARANCE  
TO COMBUSTIBLE  
Clearance to combustible material under the insert is 1/4  
in. (6 mm). Clearance from top of fireplace opening for  
combustibles extending 12 in. (305 mm) max. is 12 in  
(305 mm)  
12 in.  
(305 mm)  
MIN.  
MANTEL OR  
PROJECTION  
• Use leveling legs to raise insert minimum 1/4 in. (6 mm)  
above combustible material or outer wrap of factory built  
firebox.  
Combustible facings must not extend behind the insert  
surround. For non-combustible material specifications  
refer to Section 1.E.  
Figure 5.4 Mantel Clearances or Other Combustibles Above  
Appliances  
20  
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Termination Locations  
6
A. Vent Termination Minimum Clearances  
WARNING  
Fire Risk.  
Maintain vent clearance to combustibles as  
specified.  
• DO NOT pack air space with insulation or  
other materials.  
Failure to keep insulation or other materials  
away from vent pipe may cause fire.  
HORIZONTAL  
OVERHANG  
510 mm MIN.  
610 mm MIN.  
VERTICAL  
WALL  
LOWEST  
DISCHARGE  
OPENING  
TERMINATION  
CAP  
X
305 mm  
ROOF PITCH  
IS X/ 305 mm  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
Angle  
H (Min.) mm  
0°-26.6°  
..........................................................500*  
26.6°-30.3° ..........................................................500*  
30.3°-33.7° ..........................................................500*  
33.7°-36.9° ..........................................................610*  
36.9°-39.8° ..........................................................760  
39.8°-42.5° ..........................................................990  
42.5°-45.0° ........................................................1220  
45.0°-49.4° ........................................................1520  
49.4°-53.1° ........................................................1830  
53.1°-56.3° ........................................................2130  
56.3°-59.0° ........................................................2290  
59.0°-60.3° ........................................................2440  
*910 mm minimum in snow regions  
Figure 6.1 Minimum Height From Roof To Lowest Discharge  
Opening  
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21  
Installation Preparation  
7
Prepare the existing solid fuel masonry or factory built  
non-combustible firebox for installation.  
D. Fireplace Conversion Notice  
Permanently attach the label with the following warning to  
the inside lower back of the fireplace firebox into which the  
insert is being installed. Silicone or mechanical fasteners  
may be required to properly secure the label.  
A. Inspection and Cleaning  
Prior to installing the gas insert:  
• Have the chimney and adjacent structure inspected  
and cleaned by qualified professionals. Hearth & Home  
Technologies recommends that NFI, CSIA or AS5601  
certified professionals, or technicians under the direction  
of certified professionals, conduct a minimum of a NFPA  
211 Level 2 inspection of the chimney.  
WARNING! Risk of Fire! This fireplace has been con-  
verted for use with a gas fireplace insert only and cannot  
be used for burning wood or solid fuels unless all original  
parts have been replaced, and the fireplace re-approved  
by the authority having jurisdiction.  
• Replace component parts of the chimney and fireplace  
as specified by the professionals.  
E. Electrical Outlet Box  
An outlet box may be installed in a bottom back corner of  
the existing solid fuel masonry or factory built fireplace to  
power the appliance. Each unit ships standard with a cord  
assembly to permit blowers or other optional accessories  
to be used. The accessories plug may into the new outlet  
box or be routed out onto the hearth to a nearby outlet.  
• Ensure all joints are properly engaged and the chimney  
is properly secured.  
• Ensure combustible mantel and surround clearances  
comply with applicable codes and regulations for solid-  
fuel fireplaces. In the absence of local or regional codes,  
refer to NFPA 211 or AS5601.  
• Ensure chimney is constructed of non-combustible  
materials.  
F. Remote Control  
• Ensure chimney is clean and in good working order.  
IPI Models:  
• Ensure that all chimney cleanouts fit properly to prevent  
air leakage into chimney.  
If a remote control kit is used to control blower function,  
the AUX300CE module can only be placed in the control  
cavity to the right of the control panel. See Figure 7.1.  
B. Flue Damper  
Fully lock the solid fuel fireplace’s flue damper in the open  
position, OR completely remove it.  
C. Gas Line  
Note: If the factory built fireplace has no gas access hole  
provided, an access hole of 1 in. (25 mm) diameter or less  
may be drilled through the lower sides or bottom of the  
firebox in a proper workmanship - like manner. This access  
hole must be plugged with non-combustible insulation after  
the gas supply line has been installed.  
AUX300CE MODULE  
• Install gas line into firebox cavity.  
• Check local codes and gas line sizing requirements  
AS5601. Australian Plumber’s Code applies.  
Figure 7.1 Location of AUX300CE for Remote Control Blower  
Function - IPI  
• It is recommended that extra length of gas line be  
installed within the existing wood burner or masonry  
fireplace to allow removal of the insert for future servicing  
needs.  
An in-line regulator MUST be installed if the gas pressure  
exceeds 3.4 kPa. Failure to install a regulator could dam-  
age valve.  
22  
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Installing Vent Pipe and Appliance  
8
A. Vent Limits  
B. Venting Components  
The abbreviations listed in this vent table key are used in  
the vent diagrams.  
CAUTION! Risk of Cuts/Abrasions/Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
Description  
The vertical vent termination system installed on this model  
includes:  
Minimum Vertical Run Length 13 ft. (4.0 m)  
Maximum Vertical Run Length 40 ft. (12 m)  
• Flexible vent pipe for exhaust air (included with vent kit).  
See Figure 8.13 for horizontal venting with optional SLP  
venting configuration.  
• One length of 3 in. (76 mm) flexible vent pipe for  
combustion air (included with vent kit).  
Vertical terminations are measured to top of chimney.  
• One pipe-to-cap adaptor (included with vent kit).  
• One vertical termination cap (included with vent kit).  
This appliance is listed for use with LINK-DV systems  
and components only. It is permissible to extend venting  
above existing chimney (within specified maximum verti-  
cal limits) using SLP series or Duravent GS series 4 in. x  
6-5/8 in. (101 mm x 168 mm) gas direct-vent pipe. The  
link kit will need to be connected to the DV-46DVA-GK to  
convert the LINK venting to SLP series. The vent must  
be terminated with the cap supplied with the LINK-series  
vent kit. Optional colinear to coaxial adapter may be used  
to configure for SLP series piping. See Section 8.F.  
C. Connecting Vent Pipe  
Reference instructions in the termination kit.  
• Install the 3-inch flexible vent pipe(s) down through the  
chimney.  
• Secure the exhaust flexible vent pipe to the exhaust  
starting collar on to of the appliance with three screws  
and seal with stove cement rated for continuous exposure  
to 649 ºC (1200 ºF) or higher. See Figure 8.1.  
WARNING! Risk of Fire/Explosion/Asphyxiation! Do  
NOT connect this gas appliance to a chimney flue serving  
a separate solid fuel or gas burning appliance.  
• Use 3 screws to attach the section of inlet air vent to the  
inlet collar on the collar slide plate and seal with stove  
cement rated for continuous exposure to 649 ºC (1200  
ºF) or higher. See Figure 8.1. NOTE: The collar slide  
plate may be removed from appliance to aid installation.  
• May impair safe operation of this appliance or other  
appliances connected to the flue.  
• Vent this appliance directly outside.  
• Use separate vent system for this appliance.  
CAUTION! ALL vent specifications MUST be followed.  
This product is tested and listed to these specifications. Appli-  
ance performance will suffer if specifications are not followed.  
TERMINATION  
CAP  
ADAPTER  
INLET  
COLLAR  
EXHAUST  
COLLAR  
INLET AIR STARTING COLLAR  
LOCKING TAB  
EXHAUST  
AIR  
VENT PIPE  
V = 13 FT. (4.0 m) MINIMUM  
40 FT. (12 m) MAXIMUM  
SEAL WITH STOVE CEMENT  
1200º F (649ºC) OR HIGHER  
STARTING COLLAR BRACKET  
EXHAUST STARTING COLLAR  
INLET AIR  
VENT PIPE  
INLET AIR STARTING COLLAR  
NOTE: TO ACHIEVE OPTIMUM PERFOR-  
MANCE OF INSERT, MINIMIZE OR AVOID  
BENDS IN EXHAUST VENT PIPE.  
STARTING COLLAR BRACKET  
EXHAUST STARTING COLLAR  
Figure 8.1  
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23  
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CUT AND BEND  
FLASHING AS NEEDED  
TO FIT CHIMNEY  
SEALANT  
ADHESIVE  
Figure 8.2  
• Trim chimney top plate to minimize excess overhang or  
bend over flue tile (see Figure 8.2).  
• Place 3/8 in. (10 mm) bead of 149 ºF (300 ºF) silicone  
on flue tile top. See Figure 8.2.  
24  
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D. Placing, Securing and Leveling the  
REAR LEVELING LEGS  
SHIPPED IN THIS POSITION  
Appliance  
WARNING! Risk of Explosion/Combustion Fumes!  
Connect vent sections per installation instructions.  
• Connect exhaust vent pipe ONLY to exhaust starting  
collar and termination cap center collar.  
• Connect inlet air vent ONLY to inlet air collar on appliance  
and the termination cap inlet air collar.  
• DO NOT allow vent to sag below connection point to  
appliance.  
• Remove rear leveling legs from shipping position and  
relocate to one of the positions shown in Figure 8.3.  
Remove both screws that secure the leveling leg to the  
side of the appliance. Turn the leveling leg around so  
that the foot is facing out and downward. Line up the  
two holes on the leg with the holes on the appliance and  
secure with screws. See Figure 8.3.  
• Install insert (without surround attached) into existing  
fireplace while pulling collar slide plate forward.  
REAR LEVELING LEGS MAY BE RELOCATED  
TO LOCATION A OR LOCATION B  
• Install gas line into hole provided on side.  
LOCATION A  
• If applicable install remote control wires into insert side  
See Section 8.E.  
• Secure collar slide plate to appliance by placing locking  
handle into position with locking tabs (see Figure 8.1)  
and secure with #8 screw.  
• Level the appliance from side to side and front to back.  
Adjust leveling bolts to desired vertical position so  
appliance is level. Use the leveling bolts included with  
the manual bag.  
• A 1/2 in. (13 mm) gap from the bottom of the appliance  
to a metal surface is RECOMMENDED for optimal fan  
performance. See Figure 5.1.  
• Position any excess flexible vent pipe back up into  
chimney without sagging. Twist and push flex vent  
together to shorten.  
• Attach surround. Follow instructions for surround  
installation included with the front.  
LOCATION B  
• Push insert into the opening so that it tightly overlaps  
the fireplace opening.  
WARNING! Risk of Fire! Only an approved Hearth &  
Home Technologies surround may be used to cover inte-  
gral grills on solid fuel burning fireplaces. No other com-  
ponents such as shrouds, sheetmetal plates, etc., may be  
used to seal off vents.  
WARNING! Risk of Explosion! Failure to position the  
parts in accordance with these diagrams or failure to use  
only parts specifically approved with this appliance may  
result in property damage or personal injury.  
Figure 8.4  
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CAUTION! Risk of Cuts/Abrasions/Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
E. Installing Adaptor and Termination Cap  
For installation of termination cap see minimum vent  
heights for various pitched roofs (see Figure 8.5).  
Damper Flashing Kit (Optional)  
To install adaptor see Figure 8.8.  
For use with LINK-DV30B Liner Kit. See Figure 8.6.  
Note: Damper may have to be removed to use this kit.  
HORIZONTAL  
OVERHANG  
• Run flex liners through 3 in. (76 mm) holes in damper  
flashing.  
510 mm MIN.  
610 mm MIN.  
VERTICAL  
WALL  
• Attach damper flashing to firebox roof with self tapping  
screws included in kit.  
LOWEST  
DISCHARGE  
OPENING  
TERMINATION  
CAP  
CLASS A PIPE  
X
305 mm  
ROOF PITCH  
IS X/ 305 mm  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
FLASHING  
Angle  
H (Min.) mm  
Angle  
H (Min.) mm  
42.5°-45.0° .................1220  
45.0°-49.4° .................1520  
49.4°-53.1° .................1830  
53.1°-56.3° .................2130  
56.3°-59.0° .................2290  
59.0°-60.3° .................2440  
0°-26.6° .......................500*  
26.6°-30.3° ..................500*  
30.3°-33.7° ..................500*  
33.7°-36.9° ..................610*  
36.9°-39.8° ...................760  
39.8°-42.5° ...................990  
*910 mm minimum in snow regions  
Figure 8.6  
Figure 8.5 Minimum Height from Roof to Lowest Discharge  
Opening  
To prevent odors and cold drafts, the chimney must be sealed around the vent with non-combustible blanket insulation or  
field fabricated metal plates.  
LINK-DV30B  
Installation  
Factory Built  
Masonry  
Wood Burning  
APPLY SEALANT  
TERMINATION  
CAP  
OPTIONAL LINK-ZC-ADPB  
FOR USE WITH CLASS A  
WOODBURNING PIPE  
EXHAUST  
AIR  
VENT PIPE  
SEAL GAP  
AROUND FLEX PIPE  
APPLY SEALANT  
Note: Untwist the pipe  
while extending it, to  
achieve full 30 ft. (9 m)  
length.  
INLET AIR  
VENT PIPE  
Remove 18 in. x 18 in. (457 mm x 457 mm) flashing on cap by re-  
moving 3 screws. Connect both the LINK-ZC-ADPB to Class A Pipe  
and the termination cap to the LINK-ZC-ADPB with the self tapping  
screws provided.  
Figure 8.7  
26  
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TABLE 1  
MODEL  
FLUE TERMINATION APPROVAL  
SUPREME-N-I30AU, SUPREME-P-I30AU  
LINK-DV30B  
VERTICAL TERMINATION CAP  
TERMINATION CAP  
SLP-TVHW  
CHIMNEY PLATE  
(MADE TO ORDER)  
INLET AIR  
COLLAR  
EXHAUST  
COLLAR  
FLEXIBLE FLUE  
MINIMUM TOTAL FLUE  
RUN 10 ft. (3 m)  
WARNING: THE EXHAUST PIPE  
MUST ONLY BE CONNECTED TO THE  
EXHAUST STARTING COLLAR OF THE  
UNIT AND THE EXHAUST COLLAR OF  
THE TERMINATION CAP.  
MAXIMUM 39 ft. (12 m)  
THE INLET AIR PIPE MUST ONLY  
BE CONNECTED TO THE INLET AIR  
COLLAR OFTHE UNITAND ATTACHED  
TO THE INLET AIR COLLAR OF THE  
TERMINATION CAP. THE APPLIANCE  
WILL NOT OPERATE PROPERLY IF  
INCORRECTLY CONNECTED.  
THIS ISABALANCED FLUE HEATER  
AND REQUIRES THE USE OF  
BOTH FLUE LINERS AND MUST  
TERMINATE TO THE CAP.  
MINIMUM 1/4 in. (6 mm )  
NON-COMBUSTIBLE BASE (UNDER UNIT)  
Figure 8.8  
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27  
F. Vent Kits Components  
G. Alternate Venting Configurations Using  
Adaptation to SLP Venting  
Direct Vent Flex Liner Accessory Kits (see Figure 8.9).  
This model is approved to use SLP Series flue pipe com-  
ponents. A SLP-TVHW vertical Termination Cap must be  
used for vertical terminations. A SLP-TRAP2 can be used  
for horizontal terminations.  
LINK-DV30B: Masonry 3 in. (76 mm) flex liner kit. Expands  
to 30 ft. (9 m). Includes: two liners, termination cap,  
flashing, and link adapter.  
Flash-Damp: Zero clearance damper flashing kit for use  
with the LINK-DV30B liner kit.  
Approved flue system components are labeled for identifi-  
cation. NO OTHER FLUE SYSTEMS OR COMPONENTS  
MAY BE USED. Detailed installation instructions are in-  
cluded with each flue termination kit and should be used  
in conjunction with this manual.  
LINK-ZC-ADP: Zero clearance chimney adapter  
DV-46DVA-GK: Adapter kit. It is permissible to use DV-  
46DVA-GK to connect collinear flex vent to SL-D vent  
pipe to extend the run.  
WARNING! Risk of Fire! This gas appliance and flue  
assembly must be flued directly to the outside and must  
never be attached to a chimney serving a separate solid  
fuel burning appliance. Each gas appliance must use a  
separate flue system-common flue systems are prohibited.  
FLEX3-30: One 3 in. (76 mm) flexible liner expands to 30  
ft . (9 m).  
FLEX-CNCT: Connector kit - 3 in. (76 mm) liner to 3 in. (76  
mm) liner, one connector per kit.  
WARNING! Risk of Fire! DO NOT apply combustible  
materials beyond the minimum clearances. Comply with  
all minimum clearances to combustibles as specified in  
this manual. Overlapping material could ignite and will in-  
terfere with proper operation of doors and louvers.  
• Horizontal sections 3 in. (76 mm) from the top of the  
pipe.  
• Horizontal sections 2-1/2 in. (64 mm) at wall shield  
firestops.  
• Horizontal sections 1 in. (25 mm) from sides and bottom  
of the pipe.  
• Vertical sections 1 in. (25 mm) on all sides of pipe.  
FLEX3-30  
Failure to keep insulation or other material away from vent  
pipe may cause over heating and fire.  
LINK-DV30B  
For alternative installations, other than depicted, contact  
your dealer for further information.  
FLASH-DAMP  
LINK-ZC-ADP  
FLEX-CNCT  
DV-46DVA-GK  
Figure 8.9 Direct Vent Flex Liner Accessory Kits  
28  
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H. Flue Termination  
I. Heat Shield Requirements for Horizontal  
Termination  
For Horizontal Terminations using the SLP-TRAP2  
WARNING! Risk of Fire! To prevent overheating and fire,  
heat shields must extend through the entire wall thickness.  
To attach and secure the termination to the last section of  
horizontal flue:  
• DO NOT remove the heat shields attached to the  
wall shield firestop and the horizontal termination cap  
(shown in Figure 8.10).  
• The rear flue heat shield MUST be placed one inch above  
the top of the flue between the wall shield and the base  
of the termination cap.  
• Heat shields must overlap 1-1/2 in. (38 mm) minimum.  
• One section of the heat shield is attached to the wall  
shield. The other is attached to the termination cap in  
the same manner (see Figure 8.10).  
There are two sections of the heat shield. One section  
is factory-attached to the wall shield firestop. The other  
section is factory-attached to the cap. See Figure 8.12.  
• The heat shield sections will overlap to match the wall  
thickness (depth).  
If the wall thickness does not allow the required 1-1/2 in.  
(38 mm) heat shield overlap when installed, an extended  
heat shield must be used.  
• If the wall thickness does not allow the required 1-1/2 inch  
(38 mm) heat shield overlap, an extended heat shield  
must be used. The extended heat shield will need to be  
cut to the thickness of the wall and be attached to the  
wall shield.  
• If the wall thickness is less than 4-3/8 in. (111 mm)  
(SLP), the heat shields on the cap and wall shield  
firestop must be trimmed. A minimum 1-1/2 in. (38 mm)  
overlap MUST be maintained.  
• The small leg in the shield rests on top of the flue to  
properly space it from the pipe section (see Figure 8.10).  
• Use an extended heat shield if the finished wall  
thickness is greater than 7-1/4 in. (184 mm).  
Rear Flue  
Heat Shield  
1-1/2 in.  
(38 mm min)  
overlap  
• The extended heat shield may need to be cut to length  
maintaining sufficient length for a 1-1/2 in. (38 mm)  
overlap between heat shields.  
Interior  
Wall Shield  
• Attach the extended heat shield to either of the existing  
heatshieldsusingthescrewssuppliedwiththeextended  
heat shield. Refer to vent components diagrams in the  
back of this manual.  
Outer Flue  
Inner Flue  
• Rest the small leg on the extended heat shield on top of  
the pipe section to properly space it from the pipe section.  
INTERIOR  
EXTERIOR  
Important Notice: Heat shields may not be field constructed.  
Figure 8.10 Venting through the Wall  
• Horizontal sections must be supported every 5 ft. (1.52 m).  
• The termination kit should pass through the wall firestops  
from the exterior of the building.  
• Wall shield firestops may be used to provide horizontal  
support to vent sections.  
• Adjust the termination cap to its final exterior position on  
the building and interlock the flue sections.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Improper support may allow vent to sag and separate.  
Use vent run supports and connect vent sections per in-  
stallation instructions. DO NOT allow vent to sag below  
connection point to appliance.  
WARNING! Risk of Fire! the termination cap must be  
positioned so that the arrow is pointing up.  
• Use a high-temperature sealant gasket to seal between  
the pipe and exterior firestop.  
120º  
1 in. (25 mm)  
Figure 8.12 Securing Horizontal Pipe Sections  
Cap Specification Chart  
(depth without using additional pipe sections)  
7-1/2 in.  
(192 mm)  
MINIMUM  
SLP-TRAP2  
Rear Vent Depth  
5-1/2 in. (152 mm) to 9-1/2 in. (241 mm)  
Supreme-N-AU  
Supreme-P-AU  
Figure 8.11 Termination Cap  
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29  
Note: The header can only be installed in an existing masonry  
chase or equivalent non-combustible enclosure. Clearances  
around and above pipe must be adhered to.  
Note: Adhere to AS5601 plumbers code for minimum clearances  
for termination of balanced flue appliances.  
11-7/8 in.  
(600 mm)  
MAXIMUM  
SLP 90° BEND  
SLP-TRAP  
Must adhere to pipe clearances.  
Colinear to Coaxial Adapter  
LINK ADAPTER  
10 ft. (3 m)  
MINIMUM  
225 & 275 Ø  
GALVANIZED FLUE  
NOTE: Any 3 in. (76 mm) section  
of flex pipe must be enclosed to  
existing fireplace flue in double  
lined flue to comply with  
AS2918-2001 and the building  
code of Australia.  
FLEXIBLE FLUE  
MIN. 35-7/16 ft.  
(900 mm)  
STARTER PLATE  
Seal connection points for ducting.  
Sealant must have a minimum ex-  
plosure rating of 649 °C (1200 °F).  
NOTE: Tape all SLP pipe connec-  
tions with aluminum foil tape rated  
to a minimum of 149 °C (300 °F).  
Figure 8.13 Optional SLP venting configuration - Horizontal Termination  
30  
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SLP-TVHW  
Must adhere to pipe clearances.  
NOTE: Any 3 in. (76 mm)  
section of flex pipe must  
be enclosed to existing  
fireplace flue in double  
lined flue to comply with  
AS2918-2001 and the building  
code of Australia.  
SLP 170 Ø  
TWIN SKIN FLUE  
Colinear to Coaxial Adapter  
LINK ADAPTER  
CHIMNEY PLATE  
MAXIMUM  
(MADE TO ORDER)  
TOTAL FLUE  
RUN 40 ft.  
(12 m)  
FLEXIBLE FLUE  
MINIMUM TOTAL  
FLEXIBLE FLUE  
RUN 35-7/16 ft  
(900 mm)  
Seal connection points for duct-  
ing. Sealant must have a minimum  
explosure rating of 649 °C (1200 °F).  
MINIMUM 1/4 in. (6 mm)  
NON-COMBUSTIBLE BASE (UNDER UNI  
Figure 8.14 Optional SLP Venting Configuration - Vertical Termination  
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31  
Alternate built-in options:  
A
B
C
D
E
F
36 in. (914 mm)  
19 in. (482 mm)  
26 in. (660 mm)  
8-1/4 in. (209 mm)  
12-1/4 in. (311 mm)  
40 in. (1016 mm)  
40 in. (1016 mm)  
G
Minimum construction requirements  
CUT-OUT FOR FLEXI FLUES  
75 X 600 X 200  
HEBEL BLOCKS  
QUALITY 24  
Note: Unit base to have min. 1/4 in.  
(6 mm) non-combustible base.  
If using standard front, box  
depth can be reduced to  
14-1/8 in. (360 mm) internal.  
Figure 8.15  
32  
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A
B
Clearance to non-combustible back  
19 in. (482 mm)  
4 in. (101 mm)  
Clearance from non-combustible back  
to combustible material  
C
D
Clearance to non-combustible header  
Clearance to non-combustible top  
26 in. (660 mm)  
40 in. (1016 mm)  
SLP-TVHW  
Must adhere to pipe clearances.  
SLP 170 Ø  
NOTE: Any 3 in. (76 mm)  
section of flex pipe must  
be enclosed to existing  
fireplace flue in double  
lined flue to comply with  
AS2918-2001 and the building  
code of Australia.  
MINIMUM TOTAL  
FLUE RUN 10 ft. (3 m)  
Colinear to Coaxial Adapter  
LINK ADAPTER  
3-3/8 in.  
(85 mm) Ø  
FLEX FLUE  
MAXIMUM TOTAL  
FLUE RUN 51 ft. (15.5 m)  
225 & 275 Ø GALVANIZED FLUE  
MINIMUM FLEX FLUE  
RUN TOP OF BOX  
SPIGOT TO LINK  
ADAPTER 35-7/16 in.  
(900 MM)  
DOUGBLE SPIGOT STARTER  
PLATE, FIXED TO HEBEL  
TO ACCOMODATE 225 AND  
275 Ø FLUES  
HEBEL BLOCKS  
600 X 200 X 75  
Seal connection points for duct-  
ing. Sealant must have a minimum  
explosure rating of 649 °C (1200° F).  
MINIMUM 1/4 in. (6 mm)  
NON-COMBUSTIBLE  
BASE (UNDER UNIT)  
NOTE: Tape all SLP pipe connec-  
tions with aluminum foil tape rated  
to a minimum of 149 °C (300 °F).  
Figure 8.16  
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33  
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SLP-TVHW  
SPECIAL COVER CONE  
NOTE: Any 3 in. (76 mm) section  
of flex pipe must be enclosed to  
existing fireplace flue in double  
lined flue to comply with  
AS2918-2001 and the building  
code of Australia.  
225 & 275 Ø GALVANIZED FLUE  
FLEXIBLE FLUE  
MINIMUM TOTAL  
FLUE RUN 10 ft. (3 m)  
DOUGBLE SPIGOT STARTER  
PLATE, FIXED TO HEBEL  
TO ACCOMODATE 225 AND  
275 Ø FLUES  
HEBEL BLOCKS  
600 X 200 X 75  
Seal connection points for duct-  
ing. Sealant must have a minimum  
explosure rating of 649 °C (1200 °F).  
MINIMUM 1/4 in (6 mm)  
NON-COMBUSTIBLE  
BASE (UNDER UNIT)  
Figure 8.17  
34  
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FLUE STARTER PLATE  
5 mm Ø set 20 mm in from both sides  
on four corners  
350  
3 mm MILD STEEL  
ELEVATION  
SECTION  
270  
220  
100  
50  
50  
Figure 8.18  
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35  
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Gas Information  
9
Note: Before the first firing of the appliance, the gas supply  
A. Gas Pressure Requirements  
line should be purged of any trapped air.  
Pressure requirements for Supreme-N-I30AU and Su-  
preme-P-I30AU fireplaces are shown in table below.  
Note: Consult local building regulations to properly size the  
Two taps are provided on the front of the gas control for  
a test gauge connection to measure the inlet and outlet  
pressures.  
gas supply line leading to the (Rp 1/2 in.) hook-up at the unit.  
Incoming gas line should be piped into the valve compart-  
ment and connected to the ISO 7-Rp 1/2 (BSP Rp 1/2)  
threaded gas inlet connection on the manual shutoff valve.  
The fireplace and its individual shut-off valve must be dis-  
connected from the gas supply piping system during any  
pressure testing of the system at test pressures in excess  
of 6 kPa.  
IMPORTANT NOTICE: (Items 1, 2 and 3 applies to  
ALL Heat & Glo gas appliances)  
If the fireplace must be isolated from the gas supply pip-  
ing system by closing an individual shut-off valve, it must  
be of the handle-less type.  
1. 1/2 in. GAS LINE: Run through cavity 70 mm  
above finished hearth level, NOT RIGID, NOT  
CLIPPED, with minimum 500 mm into cavity and  
120 mm back from plaster face.  
WARNING  
2. PVC (COMPOSITE) GASLINE must terminate  
minimum 500 mm short of gas heater. Copper pipe  
MUST be the final connection to the gas heater.  
Fire Risk  
Explosion Risk  
High pressure will damage valve.  
• Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 6 kPa.  
3. ISOLATING SWITCH: Location within 1 metre  
of fireplace, subject to mantelpiece etc. Check to  
ensure it remains clear of any mantelpiece instal-  
lation.  
• Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 6 kPa.  
Leak test all gas line points and the gas control valve prior  
to and after starting the gas appliance.  
ON/OFF/REMOTE  
SWITCH  
WARNING  
GAS VALVE  
CHECK FOR GAS LEAKS  
Explosion Risk  
Fire Risk  
Asphyxiation Risk  
• Check all fittings and connections.  
• Do not use open flame.  
CONTROL  
MODULE  
DC ADAPTER  
• After the gas line installation is complete, all  
connections must be tightened and checked  
for leaks with a commercially-available, non-  
corrosive leak check solution. Be sure to rinse  
off all leak check solution following testing.  
Figure 11.1. Valve Components  
B. Gas Connection  
Note: Have the gas supply line installed in accordance with  
local building codes by a qualified installer approved and/or  
licensed as required by the locality.  
Fittings and connections may have loosened  
during shipping and handling.  
Natural Gas  
1.13 - 3.40 kPa  
Propane  
2.75 - 3.40 kPa  
2.36 - 2.61 kPa  
30.9 MJ/h  
Inlet Gas Pressure  
Outlet (Manifold) Gas Pressure  
Maximum Gas Consumption  
Burner Injector  
.80 - .95 kPa  
31.9 MJ/h  
DMS 36 (2.70 mm)  
.023  
DMS 52 (1.61 mm)  
.014  
Pilot Injector  
An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage  
valve.  
36  
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Electrical Information  
10  
B. IntelliFire PlusTM Ignition System Wiring  
A. Wiring Requirements  
• Wire the appliance junction box to 220-240 VAC for  
proper operation of the appliance.  
NOTICE: This appliance must be installed by a qualified  
electrician in accordance with the relevant national and  
local regulations.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
IPI controlled appliance junction box to a switched circuit.  
Incorrect wiring will override IPI safety lockout.  
• Wire the appliance junction box to 220-240 VAC. This is  
required for proper operation of the appliance.  
• Refer to Figure 10.1, IPI Plus Wiring Diagram.  
• This appliance is equipped with an IntelliFire PlusTM  
control valve which operates on a 6 volt/1.5AMP system.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
220/240 VAC to the valve or to the appliance wall switch.  
Incorrect wiring will damage controls.  
NOTICE: The main supply to the appliance must have  
isolation of a minimum 1/8 in. (3 mm) contact separation  
in both poles.  
• Plug the 6 volt transformer plug into the appliance junction  
box to supply power to the appliance OR install 4 C cell  
batteries (not included) into the battery pack before use.  
WARNING! Risk of Injury! The gas supply shall be shut  
off prior to disconnecting the electrical power and remov-  
ing batteries (if installed) before proceeding with any  
maintenance to the appliance.  
• An in-line isolation switch (perAS5601) must be installed  
within 1 meter of the fireplace. This is required for servic-  
ing and/or resetting the control module in the event of a  
control module LOCK-OUT.  
240V FAN (OPTIONAL)  
RC100 6V DC  
(CR2032 X 2)  
RC300 4.5V DC  
(WALL SWITCH)  
(AAA X 3)  
GAS TUBE  
GROUND  
TO CHASSIS  
IGNITOR  
FLAME  
SENSE  
TO AUX300CE  
6V DC SUPPLY  
DC REGULATOR  
CONTROL MODULE  
I
AUX300CE MODULE (OPTIONAL)  
FAN  
S
AUX 1 AUX 2  
TO JUNCTION  
BOX 230 VAC  
8K1 WIRE  
HARNESS  
TO OPTIONAL  
COMPONENTS  
RED  
OPTIONAL ON/OFF  
WALL SWITCH  
ORANGE  
(PILOT)  
GREEN  
(MAIN)  
BLACK  
BROWN  
BATTERY PACK  
6V DC (C X 4)  
220/240 V  
INCOMING POWER  
GROUND  
EMC FILTER UNIT  
Figure 10.1 IPI Wiring Diagram RC300AU  
GROUND  
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37  
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• An IntelliFire Plus™ Wireless Control or WSK-21 wired  
wall switch may be used with the IntelliFire Plus™ Igni-  
tion System.  
C. Optional Accessories Requirements  
• This appliance may be used with a wall switch, wall  
mounted thermostat and/or a remote control.  
• A standard ON/OFF switch is compatible.  
• To connect optional accessories, the supplied cord as-  
sembly should be used. See attached Figure 10.2 for  
WARNING! Risk of Shock! Label all wires prior to dis-  
connection when servicing controls. Wiring errors can  
cause improper and dangerous operation. Verify proper  
operation after servicing.  
a wiring diagram for a blower or remote.  
Wiring for optional Hearth & Home Technologies approved  
accessories should be done now to avoid reconstruction.  
Follow instructions that come with those accessories.  
WARNING! Risk of Shock! Replace damaged wire with  
type 105 °C (221 °F) rated wire. Wire must have high  
temperature insulation.  
• Plug the cord into a convenient outlet.  
• Must use cord supplied.  
POWER CORD ASM  
2222-374  
GROUND  
TERMINATION  
SWITCHED DC  
REGULATOR  
2166-305  
PILOT OPTIONS  
NG 2090-012  
LP 2090-013  
FAN ASSEMBLY  
GFK210-240V  
NOTE: IF ANY OF THE ORIGINAL  
WIRE AS SUPPLIED WITH THE  
APPLIANCE MUST BE REPLACED,  
IT MUST BE REPLACED WITH TYPE  
105° C RATED WIRE.  
GAS TUBE  
IGNITOR  
FLAME  
SENSE  
NOTE: USE ZIPTIES TO RESTRAIN  
THE LOOSE WIRES UNDERNEATH  
THE APPLIANCE AND KEEP THEM  
AWAY FROM THE BLOWER WHEEL  
(FAN BLADES).  
MODULE (GRAY)  
2166-306  
AUX300 MODULE  
2166-340  
TO VALVE  
AUX1 AUX2  
WIRE HARNESS  
2166-304  
BATTERY PACK ASSEMBLY  
4067-223  
FLAME  
MODULATION  
BLACK  
ORANGE  
(PILOT)  
GROUND*  
RED  
OPTIONAL  
WALL SWITCH  
OR  
SURROUND  
SWITCH  
JUMPER WIRE  
2187-198  
RED  
GREEN  
(MAIN)  
VALVE OPTIONS  
NG 2166-302  
LP 2166-303  
* NOTE: GROUND FROM WIRE HARNESS  
MUST BE ATTACHED TO UNPAINTED METAL  
Figure 10.2 Fan Wiring Diagram  
38  
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D. REM300-HNG-AU Instructions  
Introduction  
Hearth & Home Technologies disclaims any responsibility  
for, and the warranty will be voided by, the following actions:  
The RC300AU multifunctional remote control is de-  
signed to control pilot light, flame height, blower speed,  
and up to two 220-240VAC auxiliary functions on your  
gas fireplace. The RC300AU is equipped with thermo-  
stat functions which can automatically control the tem-  
perature in the room in which it is installed. The control  
is only for use with the Hearth & Home Technologies  
IntelliFire Plus™ system (IPI). The AUX300CE module  
is rated for 220-240VAC, 50-60 Hz, and is required for  
• Installation and use of any damaged system component.  
• Modification of the system component.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
Any such action may cause a fire hazard.  
• Read, understand and follow these instructions for safe  
installation and operation.  
operation of this remote control device.  
Installation Precautions  
Fireplace Specific Information  
The installation of this remote control must be performed  
by a qualified service technician. This remote control is  
tested and safe when installed in accordance with this in-  
stallation manual. Do not install any components that may  
be damaged.  
Standard fireplace features vary. Consult the installation  
manual for available options.  
The included AUX300CE receiver provides additional fea-  
tures: Fan control and two Aux functions.  
Do not modify, disassemble, or substitute any of the com-  
ponents included with this kit. Installation of this unit must  
be done by a qualified service technician.  
The REM300-HNG-AU remote control system functions  
include: On/Off, Thermostat Mode, Timer Countdown,  
and Flame Adjustment (for fireplaces with variable flame).  
Placement of this remote control may affect performance.  
An assessment of the space should be done prior to in-  
stallation for optimum performance.  
Kit Contents  
REM300-HNG-AU  
• REM300-HNG-AU Transmitter  
• AAA Batteries (3)  
• Wall Holder  
Determine Location  
Determine the location for the remote control. The selected  
location should be in the same space as the gas fireplace.  
Never place this unit in a separate room. The remote control  
must be placed within 30 ft. (9.14 m) of the fireplace but  
should not be exposed to extreme heat.  
• Drywall Anchor (2)  
• Screws (2)  
The RC300AU is approved for interior installation and  
should not be used in exterior applications.  
• Keep remote control out of reach of children.  
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39  
FCC Requirements  
Installation of Remote Control Housing  
WARNING! Risk of Fire! Changes or modifications to  
this unit not expressly approved by the party responsible  
for compliance could void the user’s authority to operate  
the equipment.  
CAUTION! Risk of Fire! DO NOT install damaged or  
modified components. Warranty will be voided if damaged  
or modified components are installed.  
1. Remove remote control components from packaging.  
2. Remove battery cover from the back of the remote by  
sliding it down and install 3 AAA batteries.  
Note: This equipment has been tested and found to  
comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules and EN298 for  
multi-functional control. These limits are designed to  
provide reasonable protection against harmful inter-  
ference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference  
to radio communications. However, there is no guar-  
antee that interference will not occur in a particular in-  
stallation. If this equipment does cause harmful inter-  
ference to radio or television reception, which can be  
determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by  
one or more of the following measures:  
To prevent unintended operation when not using your fire-  
place for an extended period of time (summer months,  
vacation, trips, etc):  
• Remove batteries from remote control.  
• Unplug switching adapter and remove back-up batteries.  
3. Secure the remote control housing on a flat wall sur-  
face using the two screws and wall anchors provided.  
See Figure 10.4.  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment into an outlet on a circuit dif-  
ferent from that to which the receiver is connected.  
• Contact the dealer or an experienced radio TV techni-  
cian for help.  
Changing Temperature Scale  
Figure 10.4. Mounting Remote Control Housing  
To change the temperature display between Celsius and  
Fahrenheit, remove the battery cover from the back of the  
remote control and slide the switch to your desired tem-  
perature scale (see Figure 10.3). The screen will auto-  
matically change the indicators on the room temperature  
and set temperature portion.  
4. Place remote control inside housing. See Figure 10.5.  
Figure 10.5. Remote in Housing  
Figure 10.3. Temperature Scale  
5. Close the housing door. See Figure 10.6.  
40  
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ProgrammingtheRC300AUtotheControlModule  
CAUTION! Risk of burns! DO NOT program the remote  
control to the control module when fireplace is hot.  
• Verify the ON/OFF/REMOTE switch is in the REMOTE  
position. Green LED light will blink three times and wall  
switch will beep once 5 seconds later when ready. See  
Figure 10.9.  
• Using a small item (such as a paper clip) press and  
release the LEARN button located near the ON/OFF/  
REMOTE switch. See Figure 10.9.  
• Control module will beep once and LED will blink green  
for 10 seconds.  
• While the LED is blinking, press the POWER button on  
the remote control. A double beep will come out of the  
control module to indicate that it has been programmed  
successfully.  
Figure 10.6. Mounting Remote Control Housing  
AUX300CE Module Installation  
NOTICE: Up to three remote controls can be programmed  
into the control module. Simply press a button on the other  
remote controls during the 10 second programming process  
to add another remote into the system. It is recommended  
to program only one RC300AU remote control.  
• Insert the 4 hole harness from theAUX300CE module into  
the 4 pin plug on the control module. See Figure 10.7.  
To clear memory in the control module, use a small item  
(such as a paper clip) to press and release the LEARN  
button. Control module will beep once and LED will blink  
green for 10 seconds DO NOT press any buttons on the  
remote during the ten seconds that the green LED blinks.  
The memory will be cleared. Note that the RC300AU will  
not be programmed if it’s in STANDBY mode. Press the  
ON/OFF button twice to switch to IDLE mode.  
CONTROL MODULE  
AUX 300CE  
CABLE  
REMOTE POSITION  
Figure 10.7 AUX 300 Module Installation  
Fan Installation  
• Insert the 3 prong plug from the fan into the receptacle  
located in the AUX300CE module. See Figure 10.8.  
• Insert 3 prong plug from AUX300CE module into REM/  
AUX receptacle of fireplace junction box.  
AUX 1:  
3 steps, HIGH,  
MED and LOW  
AUX 2:  
ON/OFF  
3 PRONG PLUG (FAN):  
3 steps, timer based,  
7 min. ON, 12 min. OFF  
FAN CORD  
LEARN BUTTON  
Figure 10.9. Programming RC300AU  
AUX 300  
MODULE  
Figure 10.8 Plug Fan into AUX300CE Module  
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41  
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Display Screen  
Idle When Remote is in ON Mode  
The remote control will go into an idle mode if no but-  
tons are pressed within 5 seconds. Press any button to  
resume full functionality. In idle mode only active func-  
tions will show on the screen.  
THERMOSTAT DESIRED  
TEMP SETTING  
FIREPLACE STATUS  
THERMOSTAT  
CHILD LOCK  
INDICATOR  
FLAME HEIGHT  
FAN SPEED  
TRANSMISSION  
INDICATOR  
ADJUSTABLE  
AUXILIARY  
LOW BATTERY  
INDICATOR  
ADJUSTABLE  
OUTPUT (ON/OFF)  
FUNCTION LEVEL  
INDICATOR  
ROOM TEMP  
DISPLAY  
TIMER DISPLAY/FUNCTION  
Figure 10.10 RC300AU Display Screen  
Function Buttons  
Use POWER button to turn the unit on and off.  
Standby mode  
Use MENU button to display the menu functions.  
Only functions that can be activated will be  
displayed. For example: Flame Height will not  
be displayed when the remote status is OFF.  
Menu  
The remote control will go into a standby mode if no but-  
tons are pressed within 5 minutes. Press the POWER  
button to reactivate the remote control to ON mode. Ac-  
tive functions will be displayed  
Use the SELECT button to select the current  
feature.  
Select  
V
Use the UP and DOWN arrows to toggle  
through the menu functions and value selec-  
tions in the submenus.  
V
42  
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About ON Mode  
Adjusting Fan Speed  
• All functions can be accessed when the remote control  
is in the ON mode.  
• Press the MENU button to activate the menu.  
• Using the UP and DOWN arrows highlight the FAN icon  
and press SELECT.  
• Only active functions will be displayed when the remote  
control is in the ON mode. For example: if the fan is the  
only function that’s active, the fan icon and flame will be  
the only icon shown in the display.  
• Use the UP and DOWN arrows to adjust the FAN SPEED,  
then press SELECT. The FAN SPEED can be adjusted  
to 3 different settings: HIGH, MEDIUM, LOW.  
NOTICE: The fan has a timer built into the control module.  
After the fireplace is turned ON the timer will wait for 3  
minutes before turning on the fan. In addition, the fan  
will remain on for 12 minutes after the fireplace has been  
turned OFF.  
About OFF Mode  
Only the following functions can be accessed in the OFF  
mode:  
• AUX1  
• AUX2  
NOTICE: Whenever the fan is turned ON, the FAN will start  
up on the high setting for 10 seconds before adjusting to  
the previous user setting.  
Only active functions will be displayed when the remote  
control is in the OFF mode.  
AUX1 Function (Unit dependent Function)  
Turning ON the Fireplace  
• Press the MENU button to activate the menu.  
• Press the POWER button to turn the fireplace ON. The  
fireplace will first ignite the pilot. Once the pilot flame is  
estabilshed the main burner will be lit.  
• Using the UP and DOWN arrows highlight the AUX1 icon  
and press SELECT.  
NOTICE: Whenever the fireplace is cycled from OFF to  
ON, the main burner will light on high for 10 seconds be-  
fore returning to the previous user setting.  
• Use the UP and DOWN arrows to adjust the AUX1 output,  
then press SELECT. The AUX1 function can be adjusted  
to 4 different settings: HI, MED, LOW and OFF.  
Adjusting Flame Height  
AUX2 Function (Unit dependent Function)  
• Press the MENU button to activate the menu.  
• Press the MENU button to activate the menu.  
• Using the UP and DOWN arrows highlight the FLAME  
icon and press SELECT.  
• Using the UP and DOWN arrows highlight the AUX2 icon  
and press SELECT.  
• Use the UP and DOWN arrows to adjust the FLAME  
HEIGHT, then press SELECT. The FLAME HEIGHT  
can be adjusted to 5 different settings.  
• Use the UP and DOWN arrows to turn the AUX2 ON or  
OFF, then press SELECT. The AUX2 function can be  
either be turned ON or OFF.  
NOTICE: FLAME HEIGHT will not be adjustable for first  
ten seconds when fireplace is turned on.  
NOTICE: The system will remember the previous AUX1  
and AUX2 setting from the menu. However, when the fire-  
place is turned OFF both AUX1 and AUX2 will be turned  
off. AUX and AUX2 can be activated when the flame is off  
from the remote’s OFF mode. When the fireplace is turned  
back ON the AUX1 and AUX2 settings will be restored to  
the previous ON setting.  
NOTICE: The system will remember the previous FLAME  
HEIGHT setting and will automatically adjust after 10  
seconds.  
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43  
Adjusting Thermostat  
Power Outage  
• Press the MENU button to activate the menu.  
• If fireplace battery backup system IS installed at time of  
power outage, fireplace operation will not be interrupted.  
• Using the UP and DOWN arrows highlight the THERMO  
icon and press SELECT.  
• If fireplace battery backup system IS NOT installed at  
time of power outage, fireplace will shut off. To resume  
fireplace operation, install battery backup.  
• Use the UP and DOWN arrows to turn the THERMO ON  
or OFF, then press SELECT (the SET TEMP will start  
blinking). Using the UP and DOWN arrows select the  
desired temperature and press SELECT.  
NOTICE: Battery polarity must be correct or module  
damage will occur.  
NOTICE: If the THERMO function is on, the SET TEMP  
can be adjusted at any time by pressing the UPand DOWN  
arrows.  
Manual Fireplace Shutoff  
In the unlikely event that the remote wall switch malfunc-  
tions and will not turn off the fireplace, call your dealer  
for service assistance. In the meantime, you may choose  
one of the following actions to turn off the fireplace:  
NOTICE: As the ROOM TEMP (RT) approaches SET  
TEMP (ST), the remote system will automatically adjust  
the flame height. If the RT rises above ST, the fireplace  
will shut down the main burner. After this, the fireplace will  
turn back on after the RT drops below the ST.  
CAUTION! Risk of burns! Fireplace surfaces are hot  
when operating and during cool down. Use care and wear  
gloves when opening the front and accessing compo-  
nents inside the fireplace.  
NOTICE: The system will remember the previous TEM-  
PERATURE setting when THERMOSTAT mode is cycled  
ON or OFF.  
Check remote screen for battery level indicator, replace  
the batteries if low battery is indicated (See Figure 10.10).  
NOTICE: If your installation includes an optional wired ON/  
OFF wall switch, it should be in the OFF position when  
using the RC300AU in thermostat mode.  
The fireplace may be manually shut down by one of the  
following methods:  
Turn off the control module:  
Adjusting Timer  
• Open or remove the decorative front to access the control  
module.  
• Press the MENU button to activate the menu.  
• Using the UP and DOWN arrows highlight the TIMER  
icon and press SELECT.  
• Move switch to OFF (See Figure 10.9).  
Disconnect power to the control module:  
• Use the UP and DOWN arrows to turn the TIMER ON  
or OFF, then press SELECT. Using the UP and DOWN  
arrows select the desired set time and press SELECT.  
Timer operates in increments of 15, 30, 45, 60, 90, 120  
and 180 minutes.  
• Open or remove the decorative front to access power  
cord to the junction box and/or back-up batteries.  
• Unplug the control module and/or remove back-up  
batteries.  
Shut off gas to the control:  
Setting the Child Lock  
• Open or remove the decorative front and locate the gas  
shut-off valve to the left of the gas control.  
• Press and hold the MENU and UP arrow buttons simul-  
taneously for 4 seconds to enable or disable the child  
lock feature.  
• Rotate the valve 90 degrees to turn off gas supply.  
NOTICE: No functions will be usable until child lock feature  
is disabled.  
Turn off power to the fireplace (if back-up batteries are  
not installed):  
• Locate house circuit breaker for fireplace.  
• Turn off the circuit breaker.  
44  
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Frequently Asked Questions/Troubleshooting  
Symptom  
Possible Cause  
Batteries  
Corrective Action  
Verify batteries are functional and installed correctly.  
Remote control is in Child  
Lock mode  
Disengage Child Lock mode.  
Remote control will not transmit  
Buttons not being pressed  
firmly  
Press button firmly for one to two seconds to ensure transmis-  
sion to module.  
Control module is not in  
“REMOTE” mode  
Ensure module switch is set to REMOTE.  
Control module and remote The control module will beep when it successfully receives a  
control are not programmed command. If it does not beep, clear module memory and repro-  
Control module will not take  
commands from remote control  
to each other  
gram wall switch.  
Control module is un-  
If the transmission indicator comes on when power button is  
pressed, verify that the control module is plugged in the fire-  
place junction box located in the controls area. Also verify that  
the batteries are installed in the battery pack.  
plugged. In case of power  
outage, backup batteries  
are depleted or missing  
Fan does not turn on when fireplace  
is started  
The fireplace must run for three minutes in order for the fan to  
engage.  
Built in time delay  
Built in time delay  
Fan does not turn off when fireplace  
turned off  
The fan will run for twelve minutes after the fireplace is turned off.  
The fireplace will automatically shut down after nine hours of  
continuous operation if it does not receive a command from  
the remote.  
Fireplace shuts down after extended  
periods  
Built-in timer  
The fireplace cannot be turned off by remote if an external  
wired switch is installed and in the ON position. Turn external  
wall switch to OFF.  
External wired wall switch  
Fireplace is on but will not shut off  
with the remote control  
At control module, turn off fireplace by sliding the ON/OFF/RE-  
MOTE switch to OFF. Warning! Risk of Burns! Fireplace is hot.  
Use caution when accessing module.  
Remote control or control  
module failure  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
45  
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Finishing  
11  
A. Mantel and Wall Projections  
NON-COMBUSTIBLE FACING  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances to combustibles as specified. Framing or finishing  
material closer than the minimums listed must be construct-  
ed entirely of noncombustible materials (i.e., steel studs,  
concrete board, etc).  
12 in.  
(305 mm)  
MAX.  
Clearance to combustible material under the insert is 1/4  
in. (6 mm). Clearance from top of fireplace opening for  
combustibles extending 12 in. (305 mm) max. is 12 in.  
(305 mm).  
MINIMUM CLEARANCE  
TO COMBUSTIBLE  
12 in.  
(305 mm)  
MIN.  
MANTEL OR  
PROJECTION  
• Use leveling legs to raise insert minimum 1/4 in. (6 mm)  
above combustible material or outer wrap of factory built  
firebox.  
Combustible facings must not extend behind the insert  
surround. For non-combustible material specifications  
refer to section 1.E.  
Figure 11.1 Clearances to Mantels or other Combustibles  
above Appliance  
46  
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Appliance Setup  
12  
A. Remove Glass Assembly  
F. Ember Placement  
See Section 12.H.  
WARNING! Risk of Explosion! Follow ember placement  
instructions in manual. DO NOT place embers directly over  
burner ports. Replace ember material annually. Improperly  
placed embers interfere with proper burner operation.  
B. Remove the Shipping Materials  
Remove shipping materials from inside or underneath the  
firebox.  
Ember material is shipped with this gas appliance. To place  
the ember material:  
C. Clean the Appliance  
• Embers CANNOT be placed directly over ports. Care  
should be taken not to cover the lighting trail of ports (from  
back to front).  
Clean/vacuum any sawdust that may have accumulated  
inside the firebox or underneath in the control cavity.  
D. Accessories  
• Place 3/8 in. (10 mm) size pieces of Glowing Embers®  
just in front of the port trail, but not on or in between the  
ports (see Figure 12.2). Care should be taken so that the  
ports are not covered. Failure to follow this procedure will  
likely cause lighting and sooting problems.  
Install approved accessories per instructions included with  
accessories. Contact your dealer for a list of approved ac-  
cessories.  
WARNING! Risk of Fire and Electric Shock! Use ONLY  
Hearth & Home Technologies-approved optional accesso-  
ries with this appliance. Using non-listed accessories could  
result in a safety hazard and will void the warranty.  
• Save the remaining ember materials for use during  
appliance servicing. The embers provided should be  
enough for 3 to 5 applications.  
E. Place the Lava Rock  
EMBERS NOT  
ALLOWED ON  
ANY PORTS  
WARNING! Risk of Explosion! Follow lava rock placement  
instructions in manual. DO NOT place lava rock on burner.  
Improperly placed lava rock interferes with proper burner op-  
eration.  
EMBERS NOT  
ALLOWED IN  
PILOT AREA  
Lava rock is shipped with this gas appliance. To place the  
lava rock:  
• Lava rock CANNOT be placed on the burner.  
• Place lava rock in front of and to the sides of the burner.  
Figure 12.2 Placement of Embers  
PLACE LAVA ROCK IN SHADED AREA ONLY  
Figure 12.1 Placement of Lava Rock  
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47  
G. Install the Log Assembly  
Log Set Assembly: LOGS-I30  
Models: Supreme-I30, Supreme-I30-SP, Supreme-I30AU, Supreme-I30-C  
SRV2206-705  
#6  
#4  
SRV2206-706  
SRV2206-703  
#2  
SRV2206-704  
#5  
SRV2206-702  
#3  
#1 SRV2206-701  
LOG  
SUPPORT  
LOG TAB  
LOG PIN  
LOG SUPPORTS  
PILOT ASSEMBLY  
1
LOG RESTS ON  
GRATE TINE  
GRATE TINES  
Figure 1.  
Figure 2. Install Log #1  
CAUTION: Logs are fragile, handle with care. Log #1 (SRV2206-701): Bend the log tab into the upright position as shown in  
Figure 1. Position Log #1 as shown in Figure 2. The left end of the log should rest on the log support. Mate the right end of the log  
with the right grate tine. Rotate log clockwise, until the right end of the log engages the right grate tine, and the left end of the log  
touches the log tab shown in Figure 1.  
FLAT SPOTS  
FOR LOG #4  
2
2
SLOT  
GRATE TINE FITS IN  
LOG GROOVE  
MATE SLOT WITH LOG PIN  
Figure 3. Log #2  
Figure 4. Place Log #2  
Log #2 (SRV2206-705): Position Log #2 as shown in Figure 3. Mate the slot located on the bottom of Log #2 (Figure 4) with the  
log pin located on the surface of the burner. Rotate the right end of Log #2 clockwise, until it comes into contact with the grate tine.  
48  
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CORNER OF  
LOG FLUSH  
WITH LOG TAB  
3
Figure 5. Place Log #3  
Log #3 (SRV2206-702): Position Log #3 as shown in Figure 5. Position the grate tine groove, located on the bottom of the  
log, over the base of the left grate tine. Pull the log forward. The back end of Log #3 rests on the log support. Bend the tab  
located to the left of the pilot assembly into the vertical position. Rotate the end of Log #3 clockwise until the bottom right  
corner contacts the log tab.  
POINTS OF LOG REST ON  
FLAT SPOTS  
REST LOG ON  
LARGE FLAT  
SPOT  
FRONT END OF LOG  
RESTS ON FLAT  
SPOT  
4
FLAT SPOTS  
(FOR LOG #6)  
5
FLAT SPOTS  
FOR LOG #5  
GRATE TINE  
TOUCHES  
LOG GROOVE  
Figure 6. Place Log #4  
Figure 7. Position Log #5  
Log #4 (SRV2206-703): Position Log #4 as shown in Figure 6. See Figure 3 for additional references. Place the thick end  
of Log #4 on the large flat spot on Log #1. Rest the front end of Log #4 on the flat spot of Log #2.  
Log #5 (SRV2206-704): Position Log #5 as shown in Figure 7. See Figure 6 for additional details. Mate the grate tine with  
the log groove as shown. Position the tips of Log #5 on the flat spots as shown in Figure 6.  
LEFT END OF  
LOG RESTS ON  
FLAT SPOT  
POSITION THE NOSE ON THE  
FORK OF THE LOG  
6
Figure 8. Position Log #6  
Figure 9. Log Set Installed  
Log #6 SRV(2206-706): Position Log #6 as shown in Figure 8. See Figure 7 for additional references. Rest the left end of  
Log #6 on the flat spot of Log #3. Position the nose of Log #6 on the fork of Log #5.  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
49  
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H. Fixed Glass Assembly  
I. Air Shutter Setting  
Air shutter settings should be adjusted by a qualified ser-  
vice technician at the time of installation. The air shutter is  
set at the factory for minimum vertical vent run. Adjust air  
shutter for longer vertical runs. See Figure 12.4.  
Removing Fixed Glass Assembly  
WARNING! Risk of Asphyxiation! Handle fixed glass  
assembly with care. Inspect the gasket to ensure it is  
undamaged and inspect the glass for cracks, chips or  
scratches.  
NOTICE: If sooting occurs, provide more air by opening  
the air shutter.  
• DO NOT strike, slam or scratch glass.  
• DO NOT operate fireplace with glass removed, cracked,  
broken or scratched.  
• Replace as a complete assembly.  
Removing Fixed Glass Assembly  
• The glass assembly fastens to the fireplace in four  
places. Four of the fastening mechanisms are spring-  
loaded glass latches. An example of the glass latch is  
shown in Figure 12.3.  
• To release glass assembly, pull the two bottom spring-  
loaded latches forward and allow them to retract away  
from the glass assembly. Slide the glass assembly out-  
ward and downward until the top latches disengage.  
Replacing Fixed Glass Assembly  
Figure 12.4 Air Shutter  
• Tilt glass assembly toward fireplace and slide glass as-  
sembly upward to engage top latches. Verify top latch-  
es are fully engaged and then fasten the two bottom  
Air Shutter Settings  
latches.  
Natural Gas  
Propane Gas  
SUPREME-I30AU  
9.5 mm  
13 mm  
Figure 12.3 Fixed Glass Assembly  
50  
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J. Decorative Fronts and Surrounds  
All fronts come standard with safety mesh  
FRONTS  
REQUIRED TO COMPLETE INSERT INSTALLATION  
DF-SI30AU-BK  
Standard front, flush fit- Black  
LIN-SI30AU-BK  
Linear front, overlap fit- Black  
ARC-SI30AU-BK  
Arcadia Firescreen front, overlap fit- Black  
Operable, cabinet, mission styled door, overlap fit- Black  
Martini front- Graphite or Fog Gray  
HAL-SI30AU-BK  
MT-SI30AU-(GT,GY)  
MT-SI30AU-(RED,EB)  
Martini front- High gloss Red or Ebony  
BK= Black, GT= Graphite, GY= Fog Gray, RED= High gloss red, EB= High gloss ebony  
A dress guard is required for this appliance. The dress  
guard is fitted to the appliance to reduce the risk of  
fire or injury from burns and no part of it should be  
permanently removed. For protection of young children  
or the infirm, a secondary guard is required  
REQUIRED TO COMPLETE INSERT INSTALLATION  
Surround for DF, Flush Fit Front only  
SI30-4027DF-BK  
Surround, 40-1/8 x 27-1/8 x 1 in. deep - Black  
1020 x 690 x 25 mm deep - Black  
Surrounds- for Overlap Fronts- Linear, Arcadia, Halston  
SI30-4027AUBK  
Surround, 40-1/8 x 27-1/8 x 3/4 in. deep - Black  
1020 x 690 x 20 mm deep- Black  
SI30-4-4034AUBK  
Surround, 4 sided, 40-1/8 x 34 x 3/4 in. deep - Black  
1020 x 864 x 20 mm deep - Black  
Surrounds - for MT (Martini) Fronts only  
SI30-4027MT-BK  
Surround, 40-1/8 x 27-1/8 x 3/4 in. deep - Black  
1020 x 690 x 20 mm deep- Black  
SI30-4-4032MTBK  
Surround, 4 sided, 40-1/8 x 32 x 3/4 in. deep - Black  
1020 x 815 x 20 mm deep - Black  
BK= Black, GT= Graphite, GY= Fog Gray, RED= High gloss red, EB= High gloss ebony  
Refer to the installation instructions supplied with the doors and the surrounds.  
Contact dealer for further information.  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
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K. Optional Accessories  
Firebox Refractory Upgrade  
BRICK-SI30  
Refractory kit - traditional brick pattern  
Mantels by Fireside Furnishings Recommendations - Selections In FSF Section  
Wood  
Cast  
St. Cloud, Covington, Bennington shelf mantels  
Englewood shelf mantel  
Control Recommendations - A complete list of compatible controls is available in the Controls section  
Wall/  
Remote  
RC100-HNG  
IPI+  
IPI+  
•
•
•
•
Wall/  
Remote  
RC300AU-HNG  
•
•
•
•
•
•
•
Optional RC300AU Remote  
Optional BRICK-SI30 Kit  
THERMOSTAT DESIRED  
TEMP SETTING  
FIREPLACE STATUS  
THERMOSTAT  
CHILD LOCK  
INDICATOR  
FLAME HEIGHT  
FAN SPEED  
TRANSMISSION  
INDICATOR  
ADJUSTABLE  
AUXILIARY  
LOW BATTERY  
INDICATOR  
ADJUSTABLE  
OUTPUT (ON/OFF)  
FUNCTION LEVEL  
INDICATOR  
ROOM TEMP  
DISPLAY  
TIMER DISPLAY/FUNCTION  
52  
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Troubleshooting  
13  
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you  
do experience a problem, this troubleshooting guide will assist a qualified technician in the diagnosis of a problem and the  
corrective action to be taken. This troubleshooting guide can only be used by a qualified technician. Contact your dealer to  
arrange a service call by a qualified technician.  
A. IntelliFire Plus™ Ignition System  
Symptom  
Possible Cause  
Corrective Action  
1. Pilot won’t light.  
The ignitor/module  
makes noise, but no  
spark.  
A. Incorrect wiring.  
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are  
connected to correct terminals on module and pilot assembly.  
B. Loose connections or electrical  
shorts in the wiring.  
Verify no loose connections or electrical shorts in wiring from mod-  
ule to pilot assembly. Verify connections underneath pilot assembly  
are tight; also verify igniter and flame sense wires are not grounding  
out to metal chassis, pilot burner, pilot enclosure, mesh screen if  
present, or any other metal object.  
C. Ignitor gap is too large.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
2. Pilot won’t light,  
there is no noise or  
spark.  
A. No power, transformer installed  
incorrectly, or depleted batteries.  
Verify that transformer is installed and plugged into module. Check  
voltage of transformer at connection to module. Acceptable read-  
ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-  
tery power supply voltage must be at least 4 volts. If less than 4  
volts, replace batteries.  
B. A shorted or loose connection in  
wiring configuration or wiring har-  
ness.  
Remove and reinstall the wiring harness that plugs into module.  
Verify there is a tight fit. Verify pilot assembly wiring to module. Re-  
move and verify continuity of each wire in wiring harness. Replace  
any damaged components.  
C. Improper wall switch wiring.  
D. Module not grounded.  
Verify that 220/240 VAC power is “ON” to junction box.  
Verify black ground wire from module wire harness is grounded to  
metal chassis of appliance.  
3. Pilot sparks, but  
Pilot will not light.  
A. Gas supply.  
Verify that incoming gas line ball valve is “open”. Verify that inlet  
pressure reading is within acceptable limits.  
B. Ignitor gap is too large.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
C. Module is not grounded.  
D. Pilot valve solenoid.  
Verify module is securely grounded to metal chassis of appliance.  
Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.  
If below 1.5 volts, replace module. If 1.5 volts or greater, replace  
valve.  
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IntelliFire Plus™ Ignition System - (continued)  
Symptom  
Possible Cause  
Corrective Action  
4. Pilot lights but contin-  
ues to spark, and main  
burner will not ignite.  
(If the pilot continues  
to spark after the  
A. A shorted or loose connection in flame  
sensing rod.  
Verify all connections to wiring diagram in manual. Verify  
connections underneath pilot assembly are tight. Verify  
flame sense or igniter wires are not grounding out to metal  
chassis, pilot burner, pilot enclosure or screen if present, or  
any other metal object.  
pilot flame has been lit,  
flame rectification has  
not occurred.)  
B. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en-  
flame sensing rod.  
gulfing flame sensing rod on left side of pilot hood. Flame  
sensing rod should glow shortly after ignition. With a multi-  
meter, verify that current in series between module and  
sense lead is at least 0.14 microamps. Verify correct pilot  
orifice is installed and gas inlet is set to pressure specifi-  
cations. Polish flame sensing rod with fine steel wool to  
remove any contaminants that may have accumulated on  
flame sensing rod.  
C. Module is not grounded.  
Verify module is securely grounded to metal chassis of ap-  
pliance. Verify that wire harness is firmly connected to the  
module.  
D. Damaged pilot assembly or contami-  
nated flame sensing rod.  
Verify that ceramic insulator around the flame sensing rod  
is not cracked, damaged, or loose. Verify connection from  
flame sensing rod to white sensor wire. Polish flame sens-  
ing rod with fine steel wool to remove any contaminants  
that may have accumulated on flame sensing rod. Verify  
continuity with a multi-meter with ohms set at lowest range.  
Replace pilot if any damage is detected.  
A. Log Placement  
B. Shutter Setting  
C. Gas Type  
Verify placement and assure flame is not excessively  
impinging on log.  
5. Carbon Deposition  
Check to assure correct shutter setting for your model and  
gas type.  
Assurecorrectfuelmatchesunitgasmodelandcomponents.  
54  
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B. Maintenance Tasks  
Inspect  
Maintenance Tasks  
Doors  
1. Inspect for scratches, dents or other damage and repair as necessary.  
2. Verify no obstructions to airflow.  
3. Verify maintenance of proper clearance to combustible household objects.  
1. Inspect gasket seal and its condition.  
Gasket Seal, Glass  
Assembly and Glass  
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.  
3. Confirm there is no damage to glass or glass frame. Replace as necessary.  
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact  
and operating properly. Replace as necessary.  
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.  
Valve Compartment  
and Firebox Top  
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips  
that have penetrated the sheet metal are sharp and should be avoided.  
2. Remove any foreign objects.  
3. Verify unobstructed air circulation.  
Logs  
1. Inspect for broken, damaged, or missing logs. Replace as necessary.  
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.  
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.  
2. Replace appliance if firebox has been perforated.  
Firebox  
Burner Ignition and  
Operation  
1. Verify burner is properly secured and aligned with pilot or igniter.  
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.  
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.  
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.  
5. Inspect for lifting or other flame problems.  
6. Inspect orifice for soot, dirt or corrosion.  
7. Verify manifold and inlet pressures. Adjust regulator as required.  
8. Inspect pilot flame strength. Clean or replace orifice as necessary.  
9. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Polish with fine steel  
wool or replace as required.  
Flueing  
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.  
2. Confirm that termination cap remains clear and unobstructed by plants, etc.  
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or sheds)  
has been maintained.  
4. Inspect for corrosion or separation.  
5. Verify weather stripping, sealing and flashing remains intact.  
1. Verify operation of remote.  
Remote controls  
2. Replace batteries in remote transmitters and battery-powered receivers.  
Carbon Deposition  
1. Appliances incorporating a live fuel effect, and designed to operate with luminous flames, may exhibit slight  
carbon deposition.  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
55  
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Reference Materials  
14  
A. Appliance Dimension Diagram  
Dimensions are actual appliance dimensions. Use for reference only.  
A
H
S
O
Q
R
P
G
B
C
D
F
I
E
M
J
K
L
N
MODEL DIMENSIONS  
SUPREME-I30-AU  
MODEL DIMENSIONS  
SUPREME-I30-AU  
Location  
Location  
Inches Millimeters  
Inches Millimeters  
A
B
C
D
E
F
G
H
I
20-3/16  
30-1/2  
27-7/16  
12-13/16  
20-1/2  
17-5/8  
13-7/8  
10-1/8  
17  
513  
775  
697  
325  
521  
448  
352  
257  
432  
44  
K
L
4-13/16  
9
122  
229  
57  
M
N
O
P
Q
R
S
2-1/4  
3-15/16  
5-3/16  
8
100  
132  
203  
44  
1-3/4  
2-1/4  
4-7/16  
57  
113  
J
1-3/4  
Figure 14.1 Appliance Dimensions  
56  
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SUPREME-N-I30AU, SUPREME-P-I30AU  
B. Service Parts  
Beginning Manufacturing Date: Feb 2011  
Ending Manufacturing Date: ______  
30” Metal Insert, IPI  
Log Set Assembly  
7
5
6
3
1
4
2
8
9
10  
14  
13  
12  
11  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please  
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
LOGS-I30AU  
SRV2222-701  
SRV2222-705  
SRV2222-702  
SRV2222-704  
SRV2222-703  
SRV2222-706  
2206-012  
Log Assembly  
Log 1  
1
2
3
4
5
6
7
Log 2  
Log 3  
Log 4  
Log 5  
Log 6  
Termination Plate Assembly  
Flex Pipe Handle  
Gasket  
438-351  
2206-401  
Burner Assembly  
Base Pan  
2206-009  
8
2206-106  
9
2206-016  
10  
11  
12  
13  
14  
Grate Assemby  
Glass Door Assembly  
Control Panel  
Power Cord Assembly  
Blower Assembly  
GLA-2206  
2222-129  
2222-374  
GFK210-240V  
Additional service part numbers appear on following page.  
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57  
SUPREME-N-I30AU, SUPREME-P-I30AU  
B. Service Parts  
Beginning Manufacturing Date: Feb 2011  
Ending Manufacturing Date: ______  
15.4  
15.3  
#15 Valve Assembly  
15.5  
15.2  
15.1  
15.6  
15.7  
15.9  
15.8  
15.17  
15.10  
15.16  
15.15  
15.11  
15.12  
15.13  
15.14  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please  
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
2118-420  
2206-105  
2206-120  
2198-014  
2202-013  
2198-015  
2202-014  
582-836  
3-Hole Grommet  
Pilot Bracket  
15.1  
Pre June 2012  
Post June 2012  
Pre June 2012  
Post June 2012  
Pre June 2012  
Post June 2012  
15.2  
15.3  
15.4  
Pilot Assembly N  
Pilot Assembly P  
Orifice N (#36C)  
Orifice P (#52C)  
18” Flex Tube Assembly  
Control Panel Bracket  
Valve Bracket  
582-852  
530-302A  
2205-128  
2205-146  
2166-306  
2098-320A  
2166-302  
2166-303  
303-315/5  
2166-305  
2166-304  
2103-013  
2187-198  
4067-223  
2166-340  
15.5  
15.6  
15.7  
15.8  
15.9  
Module  
Flex Ball Valve Assembly  
Valve N  
15.10  
Valve P  
Brass Connector  
Power Supply Adapter  
Wire Harness  
Pkg of 5  
15.11  
15.12  
15.13  
15.14  
15.15  
15.16  
15.17  
Jumper Wire, Remote  
Jumper Wire  
Battery Pack**  
Aux300 CE  
**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4” long  
Additional service part numbers appear on following page.  
58  
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B. Service Parts  
SUPREME-N-I30AU, SUPREME-P-I30AU  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please  
provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
Gasket Assembly  
2206-080  
Includes Air Passage, Valve Plate, Exhaust Bottom, Exhaust Top, and Burner Neck Gaskets  
Glass Clip Support Assembly, Bottom  
Glass Latch Assembly, Top  
Lava Rock  
Qty 2 req  
Qty 2 req  
2155-045  
339-121A  
4021-296  
Mineral Wool  
050-721  
Refractory Kit (Sold as Set Only)  
Remote  
BRICK-SI30  
REM300-HNG-AU  
TUP-GBK-12  
Touch up Paint  
Conversion Kit N  
Conversion Kit P  
Pilot Orifice N  
Pilot Orifice P  
Regulator N  
P2N-I30AU  
N2P-I30AU  
2098-518  
2098-512  
NGK-DXV-50  
LPK-DXV-50  
Regulator P  
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. P • 6/12  
59  
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C. Contact Information  
Heat & Glo, a brand of Hearth & Home Technologies Inc.  
7571 215th Street West, Lakeville, MN 55044  
www.heatnglo.com  
Please contact your Heat & Glo dealer with any questions or concerns.  
For the location of your nearest Heat & Glo dealer,  
please visit www.heatnglo.com.  
- NOTES -  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
This product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487,  
5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712,  
6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.  
2000-945  
Printed in U.S.A. - Copyright 2012  
60  
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