QuickSpecs
Overview
HP StorageWorks Library and Tape Tools
HP StorageWorks Library and Tape Tools (L&TT) is a free, robust diagnostic tool for all of HP's tape storage and magneto-optical
storage products.
Targeted for a wide range of users, it is ideal for customers who want to verify their installation, ensure product reliability, perform
their own diagnostics and achieve faster resolution of tape device issues.
L&TT performs firmware upgrades, verification of device operation, failure analysis and a range of utility functions. Performance tools
assist in troubleshooting bottlenecks and system configuration checks warn of common host issues. It also provides seamless
integration with HP support by generating and e-mailing test results and support tickets.
HP Support will require the use of L&TT to troubleshoot most device issues, so it is recommended that a support ticket is pulled and
the device assessment test is run before calling.
Operating systems currently supported include HP-UX, Microsoft® Windows®, Linux, OpenVMS and Solaris.
Features & Benefits
Free, easy to install and easy to use diagnostic tool
Downloaded and installed from HP.com (http://www.hp.com/support/tapetools) in less than five minutes
Intuitive user interface requires no customer training
Choose between local installation or running from a remote installation, CD or memory stick
Reduce product downtime through preventative maintenance, fast issue diagnosis with corrective actions
Automated, smart firmware downloads, updates and notifications
Comprehensive device analysis and troubleshooting tests
First level failure analysis of both the device and system without HP involvement
Troubleshoot system performance issues through the use of analysis tools
Identify the most common host system configuration issues
Provides a direct link to the ITRC web-based troubleshooting content
Seamless integration with HP's hardware support organization
Generate and e-mail support tickets to the support center for faster service and support
Provides an all-inclusive source of device information for HP support center
Get the most out of your device through access to operational, health and usage data in the support ticket
Drive health, life, usage, utilization, performance
Media health, life, usage (Ultrium only)
Backup quality (Ultrium only)
What's New
L&TT is frequently updated and developed to:
Support all of HP's latest tape storage products including the virtual tape D2D and VLS devices
Run on the latest versions of the most commonly used operating systems
Provide the most effective support and diagnostics for these products in the industry
For details of new features in any particular release, please refer to the release notes located with the L&TT download on HP's
support web pages or in the L&TT user guide.
It is highly recommended that the latest version of L&TT is used at all times as the support of even older products can benefit from
improvements in the latest releases of the tool.
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 1
QuickSpecs
Product Highlights
HP StorageWorks Library and Tape Tools
Performance Tools
Effects of poor system performance can range from increased mechanical wear to missed backup
windows. There may also be increased cleaning requests or reduced media life due to multiple passes of
the media over the tape drive head. This all leads to decreased customer satisfaction. L&TT offers users a
variety of performance analysis tools to identify where bottlenecks may exist in a system. These tools will
help assess the system allowing the user to:
Verify that the tape drive operates at specified transfer rates
Verify that the disk subsystem can provide data that fast
Verify that the disk subsystem can accept restored data at the expected rates
Test Functions
L&TT provides several standard and advanced tests that can be used to check the performance of or to
diagnose issues with storage hardware. After each test is run, test results can be reviewed and are
included in the application's event log. A user may perform the following tests on libraries and
autoloaders:
Device Self Test (internal self-test of the device)
Device Analysis Test (analysis of the device logs)
Library Exerciser Test (exercise the robotics and robot drive hardware)
Library Read Write Test (exercise the robotics and drives together)
Media IDs Test (link media cartridge ID to barcode)
A user may perform the following tests on drives:
Tape Drive Assessment Test (15 minute comprehensive health check)
Media Assessment Test (comprehensive media health check for Ultrium)
Device Self Test (internal self-test of the device)
Device Analysis Test (analysis of the device logs)
Connectivity (ability of the host to communicate with the device)
Media Validation (determine quality of the media)
Read/Write (verify the ability of the drive to read/write data independent of the storage
application) - superseded by the Assessment Test
Support Tickets
L&TT will automatically generate a support ticket based on information that the application determines
about the system. This information can be used to diagnose the issues with the storage hardware. The
tool can automatically email the support ticket to the HP service and support organization to assist the
help desk technician in resolving the issues. Browser links to common HP Web sites are also provided.
Support tickets can also be used to find out operational and usage information from the device. Ultrium,
in particular, has a very useful support ticket categorized into user friendly sections rather than basic
device logs.
System Configuration
Checking
Checks the configuration of the server that L&TT is running on for services such as RSM (Windows) that
should not be running during backups. Also checks driver versions and Insight Manager agents giving
warnings if issues are found.
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 3
QuickSpecs
Product Highlights
HP StorageWorks Library and Tape Tools
Auxiliary Menu
Commands
L&TT uses pull-down menu commands that provide the user with the following access or functionality:
Load previously generated support ticket
Retrieve firmware files from the web
Sign-off and close the application
Change options that set the behavior and display characteristics for L&TT
Enable factory overrides when supplied a password from the HP service and support organization
Run non-device specific utilities such as system configuration checks
Run a custom script written by the HP service and support organization
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 4
QuickSpecs
Compatibility Information
HP StorageWorks Library and Tape Tools
Device Support
NOTE: This list may include discontinued products and is shown for compatibility purposes only.
Tape Libraries (includes HP/Compaq StorageWorks & Surestore families)
HP SSL2020 AIT library
HP MSL5026DLX tape library
HP MSL502S2 tape library
HP MSL5026SL tape library
HP MSL5030 tape library
HP MSL5052S2 tape library
HP MSL5052SL tape library
HP MSL5060 tape library
HP TL895 tape libraries
HP TL891 tape libraries
HP MSL6060 tape library
HP MSL6030 tape library
HP ESL 712e tape library
HP ESL 630e tape library
HP ESL322e tape library
HP 286e tape library
HP ESL9322S2 tape library
HP ESL9595L1 tape library
HP ESL9595S2 tape library
HP ESL9595SL tape library
HP ESL9326D tape library
HP ESL9326DX tape library
HP ESL9326SL tape library
HP Tape Library Model 2/15
HP Tape Library Model 3/30
HP Tape Library Model 2/28
HP Tape Library Model 4/48
HP Tape Library Model 2/20
HP Tape Library Model 4/40
HP Tape Library Model 6/60
HP Tape Library Model 8/80
HP Tape Library Model 10/100
HP ESL E-series multi-cabinet library with Cross Link HP Tape Library Model 6/140
HP EML E-series libraries
HP Tape Library Model 6/100
HP Tape Library Model 10/180
HP Tape Library Model 20/700
HP MSL2024 tape library
HP ESL9322 tape library
HP ESL9595 tape library
HP ESL9322 extended tape library
HP ESL9595 extended tape library
HP ESL9198SL tape library
HP ESL9322L1 tape library
HP MSL4048 tape library
HP MSL8096 tape library
Tape Autoloaders (includes HP/Compaq StorageWorks & Surestore families)
HP Tape Autoloader Model 1/8
HP Tape Autoloader Model 1/9
HP SSL1016 tape autoloader
HP DLT1 1280 tape superloader
HP AIT 35 GB autoloader
HP 418 DLT autoloader
HP 818 DLT autoloader
HP 20/40 GB DAT DDS-4 autoloader
HP DAT 24x6 tape autoloader
HP DAT 40x6e tape autoloader
HP DAT 72x6 tape autoloader
HP DAT 72x10 tape autoloader
HP 1/8 G2 tape autoloader
HP 718 DLT autoloader
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 5
QuickSpecs
Compatibility Information
HP StorageWorks Library and Tape Tools
Virtual Library Systems and D2D Backup Systems (includes HP StorageWorks families)
HP D2D Backup Systems
HP 9xxx Virtual Library Systems
HP 1xxx Virtual Library Systems
HP 6xxx Virtual Library Systems
HP 12xxx Virtual Library Systems
HP Virtual Library System 300 Gateway
Storage Area Network (SAN) (includes HP StorageWorks & Surestore families)
HP Interface Manager
ESL Interface Manager
HP Network Storage Router E1200 & E2400
HP Network Storage Router E1200-160 & E2400-
160
HP Bridge FC 4/2
HP Network Storage Router N1200
HP Bridge FC 4/1 (HVDS)
HP Bridge FC 2/1 (LVDS)
HP N1200-320 4Gb Network Storage Router
Tape Drives (includes HP/Compaq StorageWorks & Surestore families)
HP Ultrium 1840 tape drives
HP Ultrium 1760 tape drives
HP Ultrium 960 tape drives
HP Ultrium 920 tape drives
HP Ultrium 460 tape drives
HP Ultrium 448 tape drives
HP Ultrium 232 tape drives
HP Ultrium 230 tape drives
HP Ultrium 215 tape drives
HP SDLT 600 tape drives
HP SDLT 320 tape drives
HP DLT 80 tape drives
HP DLT VS80 tape drives
HP DAT160 tape drives (SCSI and USB)
HP DAT72 tape drives (SCSI and USB)
HP DAT40 tape drives (SCSI and USB)
HP DAT24 tape drives (SCSI and USB)
HP DAT8 tape drives
HP DDS-4 tape drives
HP DDS-3 tape drives
HP DDS-2 tape drives
HP Tape 6000 tape drives
HP Tape 5000 Plus tape drives
HP AIT 35/70 GB tape drives
HP AIT 50/100 GB tape drives
HP AIT 100/200 GB tape drives
HP DLT 70 tape drives
HP DLT1 tape drives
HP DLT VS160 tape drives
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 6
QuickSpecs
Compatibility Information
HP StorageWorks Library and Tape Tools
Magneto-Optical Storage (includes HP StorageWorks & Surestore families)
HP Optical Disk Drive 1300t
HP Optical Jukebox 320ex
HP Optical Jukebox 330fx
HP Optical Jukebox 440ex
HP Optical Jukebox 40fx
HP Optical Jukebox 40st
HP Optical Disk Drive 5200ex
HP Optical Jukebox 600fx
HP Optical Jukebox 600mx
HP Optical Jukebox 660ex
HP Optical Jukebox 700mx
HP Optical Jukebox 80ex
HP Optical Jukebox 80fx
HP Optical Jukebox 80st
HP Optical Disk Drive 9100mx
HP Optical Disk Drive 2600fx
HP Optical Jukebox 100st
HP Optical Jukebox 1200ex
HP Optical Jukebox 1200mx
HP Optical Jukebox 125ex
HP Optical Jukebox 160ex
HP Optical Jukebox 160fx
HP Optical Jukebox 200fx
HP Optical Jukebox 20xt
HP Optical Jukebox 2200mx
HP Optical Jukebox 220mx
HP Optical Jukebox 300mx
HP Optical Jukebox 300st
Ultra Density Optical Storage (includes HP StorageWorks families)
HP Optical Disk Drive 30ux
HP Optical Jukebox 700ux
HP Optical Jukebox 1000ux
HP Optical 1100ux
HP Optical Jukebox 2300ux
HP Optical Jukebox 3800ux
HP Optical Jukebox 7100ux
HP Optical Jukebox 1900ux
Operating System Support L&TT is supported on the following operating systems:
Microsoft Windows 2000 Server, Advanced Server & Datacenter Server
Microsoft Windows 2003 (& R2) (x86, x64 & ia64) Editions
Microsoft Windows XP (x86, x64 & ia64) Editions
Microsoft Windows Vista (x86, x64) Editions
HP-UX 11i (PA-RISC)
HP-UX 11i v2 (PA-RISC & IPF)
HP-UX 11i v3 (PA-RISC & IPF)
Linux RedHat 9.0 (x86)
Linux RedHat EL 3 (x86, x86_64 & ia64)
Linux RedHat EL 4 (x86, x86_64 & ia64)
Linux RedHat EL 5 (x86, x86_64 & ia64)
Linux SUSE SLES 9 (x86 & x86_64)
Linux SUSE SLES 10 (x86, x86_64 & ia64)
OpenVMS 7.3-2 (Alpha)
OpenVMS 8.2 (Alpha)
OpenVMS 8.2-1 (IPF)
OpenVMS 8.3 (Alpha, IPF)
Solaris 10 (Sparc, AMD64)
NOTE:
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 7
QuickSpecs
Compatibility Information
HP StorageWorks Library and Tape Tools
HP L&TT has not been tested in cluster environments.
NetWare is no longer supported from L&TT 4.3 - please use L&TT 4.2 SR1a for device support.
Tru64 is no longer supported from L&TT 4.5 - please use L&TT 4.4 for device support.
For a list of the last versions of L&TT that support older versions of operating systems please see
the L&TT user guide
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Microsoft and Windows NT are US registered trademarks of Microsoft Corporation.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
DoDwnAlo-ad1f1ro5m9W1ww.SWomoarnlduwalsid.ceom—. AVlleMrasniounals2S0ea—rchAApnrdilD1o8w,nl2o0ad0.8
Page 8
|