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		 1050 Fountain St N. Cambridge, Ontario, Canada N3H-4R7   
					Business (5ꢀ9) 650-5775 Fax (519) 650-3773 Toll Free Phone: 1-877-650-5775 Toll Free Fax: 1-800-327-5609   
					The Artisan is listed to   
					ULC Standard S-627 & UL   
					1482 by Warnock Hersey   
					Professional Services   
					INSTALLATION   
					AND OPERATING   
					INSTRUCTIONS   
					SAVE ThESE   
					INSTRUCTIONS   
					The Artisan   
					fOR fUTURE USE   
					Note: Please read these instructions   
					thoroughly before attempting to   
					install this unit.   
					SAfETYNOTICE:Ifthisstoveisnotproperlyinstalled,   
					a house fire may result, for your safety, follow the   
					installation directions, contact local building or fire   
					officials about restrictions and installation inspection   
					requirements in your area.   
					IMPORTANT: Check around oven chamber on a   
					weekly basis for soot and creosote accumulation.   
					Clean the chamber thoroughly from the top, side   
					and bottom with the rake provided. Burn the stove   
					hot daily to reduce creosote accumulation. Use only   
					dry wood aged for one year. failure to do so could   
					result in chimney fire and void the warranty.   
					OVERfIRING CAUTION:   
					Repeated or extended overfiring   
					willvoidwarrantyonthisappliance.   
					See page ꢀ8 for details.   
					The temperature registered by the oven door   
					thermometer may not necessarily correspond with the   
					reading taken with a thermometer inside the oven.   
					© 2006 HEARTLAND APPLIANCES INC.   
					PLEASE NOTE: Specifications contained in this manual are subject to change with out notice   
					ꢀ 
					WOODSTOVES   
					ATTENTION INSTALLER: Leave this manual with appliance   
					Manual #1705 051502   
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				Artisan   
					CONSUMER WARRANTY   
					ENTIRE PRODUCT –LIMITED ONE YEAR WARRANTY   
					HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove to be defective in mate-   
					rial or workmanship. Painted porcelain enamel finish or plated surfaces have a 90 day warranty from the date of   
					original purchase. Such parts will be replaced or repaired at the option of Heartland without charge, subject to   
					the terms and conditions set out below.   
					The warranty does not include normal wear or firebox parts or gaskets.   
					TERMS AND CONDITIONS   
					1. This warranty applies only for single family domestic use when the Wood Cookstove has been properly installed   
					according to the instructions supplied by Heartland and is connected to an adequate and proper chimney   
					and and chimney connections. Damage due to faulty installation, improper usage and care, abuse, accident,   
					fire, flood, acts of God, commercial, business or rental use, and alteration, or the removal or defacing of the   
					serial plate, cancels all obligations of this warranty. Service during this warranty must be performed by a   
					factory Authorized Service Person.   
					2. Warranty applies to product only in the country in which it was purchased.   
					3. Heartland is not liable for any claims or damages resulting from any failure of the Wood Cookstove or from   
					service delays beyond their reasonable control.   
					4. To obtain warranty service, the original purchaser must present the original Bill of Sale, Model and Serial   
					number. Components repaired or replaced are warranted through the remainder of the original warranty   
					period only.   
					5. The warranty does not cover expense involved in making this appliance readily accessible for servicing.   
					6. This warranty gives you specific legal rights. Additional warranty rights may be provided by law in some   
					areas.   
					7. Adjustments such as calibrations, levelling, tightening of fasteners, or chimney and and chimney connections   
					normally associated with original installation are the responsibility of the dealer or installer and not that of   
					the Company.   
					8. Overfiring of this appliance will void warranty.   
					TO ENSURE PROMPT WARRANTY SERVICE, SEND IN YOUR WARRANTY CARD WIThIN ꢀ0 DAYS Of   
					PURChASE.   
					If further help is needed concerning this warranty, contact:   
					Business (519) 650-5775   
					Fax (519)650-3773   
					Customer Service   
					Toll Free Telephone1-877-650-5775   
					Heartland Appliances Inc.   
					Toll Free Fax 1-800-327-5609   
					1050 Fountain St N.   
					Cambridge, Ontario, N3H-4R7   
					PLACE OF PURCHASE______________________________   
					DATE OF PURCHASE_______________________________   
					SERIAL NUMBER__________________________________   
					MODEL NUMBER__________________________________   
					ꢂ 
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				TABLE Of CONTENTS   
					ꢀ) Welcome…………………………………………………………….....................................…………..Pg 5   
					ꢁ) Installation…………………………………………………………….....................................………...Pg 6   
					ꢂ) Installation Requirements...........................................................................................................Pg 7   
					.............................................................................................   
					4) Clearances Single Wall Stove Pipe..…………………………….....................................………..Pg 8   
					5) Clearances Double Wall Stove Pipe.…………………………….....................................………..Pg 9   
					6) Installing the Chimney Connector…………………………….…....................................………..Pg ꢀ0   
					7) Chimney and Draft........................................................................................................................Pg.ꢀꢀ   
					8) floor Protection...........................................................................................................................Pg.ꢀꢀ   
					9) User Instructions.……………………………………………………….....................................……..Pg ꢀꢁ   
					ꢀ0) Door Operation…………………………………………………....................................……………...Pg ꢀꢂ   
					ꢀꢀ) Lighting the fire……………………………………………………....................................………….Pg ꢀꢂ   
					ꢀꢁ) Refueling………………………………………………………………....................................………..Pg ꢀꢃ   
					ꢀꢂ) Break-In fire...………………………………………………………....................................………….Pg ꢀ5   
					ꢀꢃ) flue way Cleaning…....................................………………………………………………………….Pg ꢀ6   
					ꢀ5) fresh Air Kit……………....................................……………………………………………………….Pg ꢀ7   
					ꢀ6) Understanding Combustion……....................................…………………………………………....Pg ꢀ7   
					17) Over firing.………………………………………………....................................………………………Pg 18   
					ꢀ8) Trouble Shooting….………………………………………....................................…………………...Pg ꢀ8   
					ꢀ9) Contact Information...........…..…………………………..……..................................……………...Pg ꢁꢀ   
					ꢃ 
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				— Welcome —   
					Getting Acquainted   
					The Artisan stove is a time proven heating and cooking   
					appliance. Take your time to acquaint yourself with the   
					principles on which your new stove operates as a heater   
					and a cooking stove.   
					Safety Notice: If your stove is not properly installed and   
					maintained,ahousefiremayresult.Foryoursafety,follow   
					all installation, operation and maintenance directions.   
					Contact local building officials about restrictions and   
					installation inspection requirements in your area.   
					(“Makeshift” compromises in the installation may result   
					in hazardous conditions, including a house fire.)   
					Familiarizing yourself with the primary principles of the air   
					intake controls, the oven damper, the flame path for the   
					fire and the relationship to the chimney will give you a very   
					comprehensive understanding of what you are trying to   
					accomplish with the stove.   
					Note: Do NOT connect to or use in conjunction with any air   
					distribution ductwork. This stove is not approved for such   
					installations.   
					Save These Instructions   
					Do NOT use chemical or fluids to start the fire.   
					Keep the manual available for future reference. The manual   
					is an important part of your stove. If your stove is sold, deliver   
					the manual to the new owner along with the stove.   
					Do NOT burn garbage or flammable fluids such as gasoline   
					or engine oil.   
					CAUTION: Stove is hot while in operation. Keep children,   
					clothing, and furniture away. Contact may cause skin   
					burns.   
					Thequalityoftheinstallation(especiallythechimneyconnector   
					and chimney), and the quality of the fuel being burned will   
					affect the performance of your stove, but the most important   
					factor is the way you operate the stove. With the help of this   
					manual, you will learn how to effectively heat and cook with   
					your stove. Be sure to read it entirely, including the terms of   
					reference and function.   
					Spend some time becoming familiar with the various parts of   
					the stove by operating them before you burn your stove.   
					After a few weeks of operating the stove re-read this manual.   
					Many of the procedures will become clearer after you have   
					had some experience with the stove.   
					In addition, your own experience will help you to learn the   
					role that the chimney plays in stove performance. The   
					Artisan has been tested and is listed by Warnock Hersey.   
					The test standards are ULC S-627for Canada and UL   
					1482 for U.S.   
					The serial number is located on a pull out plate at the bottom   
					right hand side of the front of the unit. The listed rating plate   
					is located on the back wall of the unit.   
					The Artisan is listed for burning wood only. Do not burn   
					other materials or garbage. The Artisan is not listed for   
					installation in mobile homes. Do not install the stove in   
					mobile homes.   
					5 
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				INSTALLATION   
					Place the stove in the intended position and lift out the   
					hotplate, checking that the joint between the underside   
					of the hob and the top of the stove is intact. Any joints   
					which have opened should be made good with the fire   
					cement provided.   
					Replace the hotplate making sure that it is seated evenly   
					on   
					the soft rope and that it is approximately 0.1" (1.5 mm)   
					higher then the enamelled top plate, with an equal space   
					all round. Fit the flue chamber which should have a rope   
					seal already installed. The flue chamber is screwed to the   
					stove making a good seal as any air leak at this point will   
					impede the working of the stove. Open the firebox and   
					ashpit doors and check that the reciprocating bottom grate   
					bars are in position. Operate the riddling lever to ensure   
					bottomgrate operation.   
					fig.ꢀ   
					handrail:   
					The handrail brackets are held on the front ends of the stove   
					top-plate casting. Remove the travel nuts and replace with   
					the handrail brackets ensuring the fibre protecting washers   
					are in position. Insert the handrails with fitted endcaps into   
					the brackets, positioning them correctly, and tighten the   
					locating bolts (See Figure 1). Do not use handrail to move   
					stove. Do not hang combustible material on handrail   
					during stove operation.   
					Be sure to read the sections on clearances, floor   
					protection and chimneys before actively starting the   
					installation.   
					A woodburning stove radiates heat in all directions. Heat   
					directed toward living areas in front of the stove is usually   
					very welcome. However, heat radiating in other directions will   
					not be as welcome if it results in overheating nearby walls,   
					ceilings and floors.   
					An important part of planning a safe installation is to be sure   
					that the combustible material located near your stove does   
					not overheat.   
					Clearance is the distance between your stove and stovepipe   
					and nearby walls, ceilings and floors.   
					Warning   
					The ashpit and firebox door must be closed during   
					normal use, except when lighting or refueling.   
					If there is adequate clearance, then the nearby surfaces will   
					not overheat.   
					It is very important that you match the stove pipe you are   
					using to the clearances specified. Failure to do so will result   
					in an unsafe condition.   
					Clearances must be maintained to all combustible   
					material. These include doors, trim, furniture,   
					drapes, newspapers and clothes. See local codes   
					for a description of combustible material.   
					Unit must be placed on a continuous non-combustible pad   
					(floor tile with grouting or sheet metal pad) extending 21" (540   
					mm) in front and 8" (203 mm) to the sides and back.   
					Make sure that no floor or chimney supports will be cut due   
					to chimney installations.   
					Air flowing between the stove pipe and nearby surfaces   
					carries away heat. Do not fill the empty space with any   
					insulating material.   
					Contact local building officials about restrictions and   
					installation inspection in your area.   
					A chimney approved to CSA B.365-01 in Canada or   
					NfPA ꢁꢀꢀ in the USA must be used to connect to the   
					6 
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				Heartland Appliances Inc. 1050 Fountain St North, Cambridge, ON, N3H 4R7   
					Model heartland Artisan   
					Due to continuing product improvements, Heartland Appliances reserves the right to amend specifications   
					without notice. Please contact Heartland for the most up to date information, as it applies to product being   
					
					Installation Requirements   
					Help Desk   
					877-650-5775   
					ARTISAN   
					REQUIREMENTS   
					ChIMNEY CONNECTOR   
					REQUIREMENTS   
					How-to Steps   
					How-to Steps   
					Note: Information herein is for recommendation   
					purposes only. All clearances are subject to local,   
					Provincial or State building and fire codes. Clear-   
					ances may change without notice. Always consult   
					with local building inspector. Improperly installed   
					and/or maintained stoves may result in a house fire.   
					Note: Information herein is for recommendation purposes   
					only. All clearances are subject to local, Provincial or State   
					building and fire codes. Clearances may change without   
					notice. Always consult with local building inspector. Im-   
					properly installed and/or maintained stoves may result in a   
					house fire.   
					Chimney Connector Approvals   
					Clearances   
					For Single and listed Double Wall   
					Use only 6” diameter approved and listed chimney   
					to the following standards.   
					Single Wall Stove Pipe   
					· 
					· 
					· 
					· 
					· 
					· 
					Left side of stove adjacent to combustible material:   
					6 inches/ 152.4 mm   
					· 
					· 
					Canada: ULC Standard S629   
					U.S.: UL 103 HT   
					Right side of stove adjacent to combustible mate-   
					rial: 6 inches/ 152.4 mm   
					Rear clearance to combustible material: 6 inches/   
					152.4 mm   
					Clearance Guidelines   
					Part of planning a safe installation is to be sure that   
					combustible materials located near your stove do   
					not overheat.   
					Corner clearance to combustible material: 6   
					inches/ 152.4 mm   
					Front clearance to combustible material: 36   
					inches/ 915 mm   
					Minimum clearance to combustible ceiling: 51.75   
					inches/ 1321 mm   
					Double Wall Stove Pipe   
					· 
					· 
					· 
					· 
					· 
					Left side of stove adjacent to combustible material:   
					Safety   
					3 inches/ 76.2 mm   
					· 
					Clearances specified herein must be   
					adhered to as a minimum. Local build-   
					ing codes may require additional spacing.   
					Please confirm with your local regulations   
					before commencing any work.   
					Floor or ceiling supports must not be cut   
					due to chimney installation (adjust stove lo-   
					cation accordingly to avoid chimney interfer-   
					ence with these critical areas).   
					Certain States require fresh air supply kits   
					to be installed. Contact state or local au-   
					thorities for specific details prior to installing   
					unit.   
					Do not pass stovepipe chimney connector   
					through combustible walls.   
					Always use an approved, insulated wall/   
					ceiling pass through (refer to CSA B365 in   
					Canada and NFPA 211 in U.S.)   
					Do not use stovepipe as an outside chim-   
					ney.   
					Chimney connector should be exposed   
					and accessible for inspection and cleaning   
					(never pass through combustible ceiling).   
					Chimney connector must be securely at-   
					tached to the pipe and chimney. Individual   
					sections must be attached together.   
					Stove pipe must not be connected to an air   
					Right side of stove adjacent to combustible mate-   
					rial: 3 inches/ 76.2 mm   
					Rear clearance to combustible material: 3 inches/   
					76.2 mm   
					Corner clearance to combustible material: 3   
					inches/ 76.2 mm   
					Front clearance to combustible material: 36   
					inches/ 915 mm   
					· 
					· 
					Minimum clearance to combustible ceiling: 51.75   
					inches/ 1321 mm   
					Combustible Walls   
					Please contact your local building inspector   
					Warning   
					for confirmation of what construction materials   
					are considered combustible or non-combustible in your   
					particular application. Combustible materials include,   
					but are not limited to, doors, trim, furniture, drapes,   
					newspapers, woodpiles and clothes.   
					· 
					· 
					floor Protection   
					· 
					· 
					Unit must be placed on a continuous non combustible   
					pad (floor tile with grouting or sheet metal pad) extending   
					21" (534 mm) in front and 8" (203 mm) to the sides and   
					back of the unit.   
					hearth MUST extend to the walls if using clearances   
					less   
					· 
					· 
					than these dimensions.   
					7 
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				Clearances to Combustibles   
					Single Wall Chimney Connector   
					All measurementrs must be done before starting the intsallation.   
					All drawings are for reference only, showing approximate dimensions for rough-in purposes.Ins   
					ome installations, two or more clearances to combustible walls may contradict each other. The   
					clearance with the greater numerical value is to be used   
					Dimensions   
					Non combustible hearth must extend 8 inches (203mm) to the sides and back of the unit. Must   
					extend 21 inches (534mm) to the front in Canada and 18 inches (458mm) to the front in U.S.   
					Hearth must extend fully to the wall if using clearances that are less than these dimensions.   
					Rough In   
					Measurements   
					8 
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				Clearances to Combustibles   
					Listed Double Wall Chimney Connector   
					All measurementrs must be done before starting the intsallation.   
					All drawings are for reference only, showing approximate dimensions for rough-in purposes.Ins   
					ome installations, two or more clearances to combustible walls may contradict each other. The   
					clearance with the greater numerical value is to be used   
					Dimensions   
					Non combustible hearth must extend 8 inches (203mm) to the sides and back of the unit. Must   
					extend 21 inches (534mm) to the front in Canada and 18 inches (458mm) to the front in U.S.   
					Hearth must extend fully to the wall if using clearances that are less than these dimensions.   
					Rough In   
					Measurements   
					9 
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				Guidelines for Installing the Chimney   
					Connector   
					Connection Requirements   
					1. The chimney connector should be made of 24 gauge or   
					thicker sheet metal and should be 6” in diameter.   
					The chimney connector is a single-wall pipe or a listed and   
					approved double-wall pipe that connects the stove to the   
					chimney. Approved clearances change according to what   
					type of chimney connector you use. Consult the clearances   
					section of this manual for the proper clearances. The stove's   
					flue collar accepts only 6" chimney connector.   
					Follow the chimney manufacturer's direction for installation.   
					We recommend that prior to installing your stove into a   
					masonry chimney, you have the chimney inspected by   
					a qualified mason. Note: Canadian installations into a   
					masonry chimney MUST be fully relined with a listed solid   
					fuel chimney liner.   
					2. The last section of the chimney connector starting from   
					the stove should be screwed to the flue collar of the stove   
					with at least 3 self -tapping screws. Individual sections of   
					the chimney connector must be screwed together with at   
					least three sheet metal screws. The last section should   
					be securely attached to the chimney. Be sure there are   
					no “weak links” in the system.   
					3. Thecrimpedendsofpipesectionsshouldpointdownward   
					toward the stove so that any soot or creosote that falls   
					from the inside of the pipe will be funnelled into a clean   
					out or fall into the stove.   
					4. A horizontal run of chimney connector should be no   
					longer than 10 inches. A vertical run of stovepipe to a   
					prefabricated metal chimney should be no longer than   
					8 ft.   
					horizontal Connection   
					The Heartland Artisan has the ability to connect stove pipe   
					out the top of the flue box vertically or out the back of the   
					flue box horizontally.   
					5. Do not pass the stovepipe chimney connector through   
					a combustible wall if it can be avoided. If this cannot be   
					avoided, follow the recommendation in CSA B365 in   
					Canada and NFPA 211 in the U.S., recommendation on   
					Wall Pass-Throughs.   
					To run horizontally out the back of the flue box, remove   
					plate from rear of the flue box by loosening 5/16" nut on   
					the inside of the flue box hold down. Ensure rope gasket   
					insulation is intact on plate perimeter. Remove flue collar   
					from top of flue box by removing one screw and small   
					bracket. Set screw and bracket aside and loosen only   
					screw on opposite side.Flue collar can now be removed.   
					Interchange position of the removed flue collar and the flue   
					plate..Ensure the two tabs on the flue collar are securely   
					tightened inside flue box. Ensure rope gasket is tight on   
					plate for proper seal.Tighten 5/16" nut on plate hold down.   
					Make sure all connections are tightly sealed.   
					6. Do not use single wall chimney connector as an outside   
					chimney.   
					7. Never pass a chimney connector through a combustible   
					ceiling.   
					8. The whole chimney connector should be exposed and   
					accessible for inspection and cleaning.   
					9. Galvanizedstovepipeshouldnotbeused.Whenexposed   
					to the temperatures reached by smoke and exhaust   
					gases, galvanized pipe may release toxic fumes.   
					All horizontal stove pipe must slope slightly upwards a   
					minimum of 1/4 per foot (6mm per 0.3m). This slope is   
					to allow water vapour to drain back into the stove. All   
					connections must be tight and secured by a minimum   
					of three equally spaced sheet metal screws. Under no   
					condition should the chimney connector have more than   
					one 90 degree bend or two 45 degree bends.   
					10. Horizontalrunsofchimneyconnectorshouldslopeupward   
					1/4” per foot going from the stove toward the chimney.   
					11. Duringachimneyfire,thechimneyconnectormayvibrate   
					violently. The connector must be securely attached to   
					the pipe and chimney, and individual sections must be   
					securely attached together.   
					12. This stove is not to be connected to an air distribution   
					ꢀ0   
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				Chimney and draft   
					Chimney Maintanence   
					. 
					Chimneysservingwoodburningappliancesmustbechecked   
					regularly for creosote build-up.Until you are familiar with the   
					rate of creosote build-up in the system, check it often - every   
					couple of weeks.   
					Creosote may be in the form of dry, flaky deposits clinging to   
					thelinerofashiny, glazed coatingthatresembles blackpaint.   
					Glazed creosote is the most dangerous kind and indicates   
					that one or a combination of the following conditions exist.   
					1) cold liner   
					The chimney is the most important element of a successful   
					stove operation. The chimney 'drives' the system by   
					producing the draft that draws in combustion air and   
					exhausts smoke and gases to outdoors.   
					When installing a new stove or upgrading an existing one,   
					give as much attention to the chimney as you do to the   
					appliance that it serves.   
					2) smouldering fires   
					3) wet wood   
					Glazed creosote should never exceed 1/8" (3mm) thickness.   
					Dry flaky cresote should never exceed 1/4" (6mm) thickness   
					before it is removed.   
					A glowing red hot stove or chimney connector indicates   
					excessive draft. The stoves failure to get hot, or long burn   
					times may indicate poor draft conditions.   
					Good draft in a cold chimney should be between 0.0ꢀ"   
					and 0.ꢀ" of water column. ( your dealer may be able to   
					check this for you.   
					floor Protection   
					When installing your woodstove on a combustible floor, a   
					non-combustiblefloorprotectorisrequiredunderthestoveto   
					protectthefloorfromhotembersthatmayfallwhenreloading.   
					The floor pad must be a continuous, non combustible pad   
					(floor tile with grouting or sheet metal pad).Afloor pad should   
					not be placed on top of a carpet.   
					Pad must extend 21"(534mm) in front of the stove in Canada   
					and 18" (458mm) in front of stove in US.   
					Pad must extend 8"(203mm) to the sides and back of the   
					stove.   
					Recommended Chimney Clearances   
					The chimney must:   
					1) extend at least 14 ft. above the collar of the stove.   
					2) extend at least 3 ft. above the point where it passes   
					through the roof.   
					Pad must extend fully to the wall if using side and back   
					3) be at least 2 ft. above anything within a 10 ft.   
					radius of the top of the pipe.   
					Pad extensionmustbefabricatedfromnon-combustiblema-   
					terials: 1/2” (13 mm) thick minimum with thermal conductivity   
					factor “K” of 0.43 or lower (units of K = btu/ft/h/F/in).   
					To determine thickness of equivalent material required use   
					formula: (“K” x 0.5) / 0.43 = thickness required (“K” value can   
					be obtained from manufacturer of floor material).   
					36" (900 mm)   
					24" (600mm)   
					Effect of Extractor fan   
					It is not permissable to use an air extraction device in the   
					same room as this appliance, unless additional ventilation   
					is provided to compensate the equivalent capacity.   
					Anything that may cause a negative pressure can cause   
					gases or fumes to be pulled into the living area.   
					10'   
					(3 metres)   
					Illustration showing minimum heights required,   
					depending on the locaton of chimney   
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				User Instructions   
					General   
					fuelling with Wood   
					WARNING: hOT SURfACES, use the tool   
					supplied to operate this appliance. It is   
					recommended to use the heatproof glove   
					supplied when raising the dome lids to use the   
					hotplate.   
					Woodburning   
					Thefirewoodyouusewillmakeanimportantcontributionto   
					successfuloperation.Youwillachievethebestperformance   
					and overall efficiency by burning firewood that has been   
					split, stacked and air-dried undercover from rain for at least   
					oneyear.Burningimproperlyseasonedor“green”woodcan   
					be a frustrating experience leading to poor performance,   
					smokyfiresandabuild-upofcreosote.Donotburnsaltwater   
					driftwoodrefuse,rubbertires,etc.Useofimproperfuelscan   
					cause a fire hazard and lead to a premature deterioration   
					of the stove components, voiding the warranty.   
					Air for combustion within the firebox is obtained   
					when the appliance is being used for cooking.   
					The rate of burning is determined by the manually   
					operated spinwheel control on the ashpit door.   
					Any air inlet grilles must be maintained so that they are   
					free from blockage.   
					Burn dry wood because:   
					• 
					• 
					• 
					• 
					it gives up to 25% higher efficiency;   
					it produces less creosote;   
					Failing to maintain your stove properly can lead to a   
					chimney fire. Chimney fires occur when combustible   
					deposits on the inner walls of the chimney ignite. These   
					combustible deposits, called “creosote”, are a natural   
					byproduct of wood burning. A fire hazard exists if 1/4” of   
					creosote (or more) coats the inner walls of the chimney.   
					it ignites faster and smokes less;   
					valuable heat is lost in the fire as it dries out wet   
					wood.   
					Familiarise Yourself With Your Stove   
					Ashpit door   
					firebox door   
					firebox   
					Primary air intake   
					Secondary Air   
					control   
					Slide   
					Cleaning Door   
					Riddling Rod   
					Bottom Grate   
					Ashpan   
					flue Collar   
					flue Pipe   
					flue Chamber   
					Door   
					flue Chamber   
					Damper   
					Dome Lids   
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				Door Operation   
					OVEN DOOR OPERATION -   
					To open the doors. Use the utensil provided to turn door   
					release screw 1/4 turn counterclockwise.   
					Screw will back off enough to open door.It is not possible   
					to open lower door without first opening upper door. (See   
					Figure 2)   
					To open the doors. Twist the handle slightly to lift up the   
					door catch from the locking spindle and pull the door   
					open. (See Figure 1)   
					To close the doors. Gently push the door shut until the   
					door catch makes contact with the locking spindle.   
					To close the doors. Close both doors tight and use utensil   
					to tighten both door release screws clockwise. Ensure both   
					doors are secured tight so that no air will be able to fuel the   
					fire through the fire doors.   
					Do not slam the fire door shut!   
					Lighting the fire   
					fIRE DOOR OPERATION   
					a)   
					b)   
					c)   
					d)   
					Check the flue pipe is free of blockage.   
					Open firebox door.   
					CAUTION- ThESE DOORS ARE EXTREMELY hOT   
					DURING OPERATION. USE ThE UTENSIL PROVIDED   
					TO OPEN AND CLOSE ThE DOORS (See figure   
					Below).   
					Open ashpit door.   
					De-ash and remove dead fuel from bottom grate   
					(lift off cleaning door above the bottom grate   
					rake fuel into ashpan replace cleaning door).   
					Remove ashpan, empty and replace.   
					Fully open ash spin wheel on ash pan door   
					(primary air) and flue chamber damper door.   
					Crumple 6-8 sheets of paper into loose balls   
					and place on grate. Lay kindling on top of paper   
					and light from bottom. It may help to leave   
					firebox door open a few seconds to establish the   
					fire.   
					e)   
					f)   
					g)   
					h)   
					i)   
					Close and lock ashpit door with spin wheel   
					control open.   
					Slowly open the doors to allow the stove to clear of   
					smoke.   
					Close and lock firebox door. The secondary air   
					slide setting is normally full open with this stove.   
					With fire established, open firebox door and fill   
					with fuel. Push the flue chamber damper back to   
					the position which gives the desired burning   
					rate. Set the spin wheel air intake to the position   
					j)   
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				Refueling   
					Cleaning of Bottom Grate   
					The firebox should be filled to the recommended level at   
					the middle of the firebox door opening.   
					A correctly fueled fire will last a minimum of 2 hours   
					burning wood when maintaining the maximum rated   
					output of the stove with intermittent cooking periods   
					included. Once refueling has been completed, close the   
					firebox door immediately and open only for refueling   
					charges.   
					Due to an accumulation of ash and other material, it may   
					not be possible to pass through the grate. Allow the fire   
					to burn out and then open the ashpit door. Lift off the   
					cleaning door (See Fig. 10) and insert a hooked poker to   
					draw out any offending accumulation. Replace cleaning   
					door after use.   
					The amount of accumlated debris is dependent on the   
					heating load and should be checked weekly for any   
					build-up. Excessive build-up will lead to a fall in heating   
					output and reduction in life of the bottomgrate.   
					Restriction Plates   
					Your unit comes supplied with three rectangular air   
					restriction plates on the bottomgrate. These should   
					always be in place during operation to control the   
					amount of air into the firebox. They should be removed   
					to clean the bottomgrate and to use the riddling rod on   
					the left hand side of the unit but must be replaced after   
					cleaning.   
					Use of the hot Plate   
					The best results can be obtained by using machined   
					base cookware. The hottest part of the hot plate is   
					immediately above the fire, the other end being for   
					simmering.   
					The circular plug in the hotplate (near the flue chamber   
					end) is for flue cleaning and must not be removed for   
					cooking.   
					Keep the hotplate clean with a wire brush.   
					Continuous use of the oven with the hotplate covers   
					down may result in discolouration of the hotplate and the   
					chrome covers.   
					NOTE: To obtain optimum hotplate performance for fast   
					boiling or hotplate cooking, fuel the firebox to the bottom   
					edge of the firebox opening to a horizontal level.   
					WARNING: The stove top plate surface around the   
					hotplate will become hot under use and care must be   
					observed. Please refer to the installation instructions on   
					page 7 regarding minimum clearances to combustible   
					surfaces and materials.   
					De-Ashing   
					NOTE: Should the bottomgrate de-ashing fail to   
					clear an accumulation of ash and debris, it may be   
					removed as described in the section on removal of   
					melted ash.   
					Open the ashpit door to give access to the ashpan which   
					must be emptied regularly (See Fig. 9).   
					In winter, this may be as much as three times daily   
					depending on weather severity.   
					NOTE: Do not allow ash to accumulate in the ash   
					pan until it touches the underside of the bottom   
					grate bars or they will quickly burn out.   
					- 
					Ensure the ashpan is in place otherwise the ashpit   
					door may not close and lock completely.   
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				Break-In fire   
					flue Chamber Damper   
					SMOKE/SMELL EMITTED DURING INITIAL USAGE   
					Some parts of the stove have been coated with a light   
					covering of protective oil. During initial operation of the   
					stove, this may cause smoke/smell to be emitted and is   
					normal and not a fault with the appliance, it is therefore   
					advisable to open doors and or windows to allow for   
					ventilation.   
					The adjustable flue chamber damper is for chimney draft.   
					The more it is closed, the easier it is to control the heat.   
					The line markings on the flue chamber enable you to   
					repeat the best settings to suit your chimney, from No. 1   
					in a closed position to No. 6 fully open.   
					Open the damper fully before refueling. Reset the damper   
					to the position that has been found by experience to give   
					the best results with your chimney.   
					Lift the insulating lids to prevent staining the linings.   
					Do not try to obtain a fast increase in temperature by   
					opening the flue chamber damper to it's fullest extent.   
					This results in most of the heat being wasted up the   
					chimney.   
					The firebox of your stove is made of superior materials-   
					cast iron and firebrick lining. Both materials can be   
					broken by a sharp blow or thermal shock. A little extra   
					care should be taken during the first six break in fires.   
					During this period, it is important to let the cast iron and   
					firebrick slowly dry out and avoid thermal shock caused   
					by strong, hot fires.   
					The flue chamber box has a removeable door on the front   
					for cleaning access to the flueway. The stove is not to be   
					operated with this door removed. This could result in a   
					dangerous backdraft condition.   
					Direction of Flueway in Stove   
					Chimney Sweeping   
					Sweep annually and inspect soot box at 3 monthly   
					intervals and remove any deposits. Stove must not be in   
					use and not had a fire for at least 16 hours.   
					NOTE: Sweeps brushes must be of the type with wire   
					centres and guide wheels.   
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				flueway Cleaning   
					Cleaning   
					WARNING: HOT SURFACES, use the tool supplied to   
					operate this appliance. It is recommended to use the   
					heatproof glove supplied when raising the dome lids to   
					use the hotplate.   
					Surface blemishes caused by spillage on the gloss   
					enamel are easier to remove when the stove is cool, and   
					a damp cloth is usually all that is necessary.   
					This should not be done while the stove is hot.   
					Following a prolonged shutdown of the appliance,   
					perhaps after the summer break, ensure the flueway is   
					free from obstruction prior to re-lighting.   
					Do not use abrasive pads, oven cleaner, or cleaners   
					containing citric acid on porcelain surfaces.   
					IMPORTANT NOTE: Porcelain enamel is glass. Clean   
					porcelain surfaces with glass cleaner or polish and a soft   
					cloth. These cleaners are unsuitable for use on chrome   
					and stainless steel including the hand-rails and their   
					brackets.   
					The insulating covers should be cleaned regularly with a   
					NON-ABRASIVE mild detergent, applied with a soft   
					(coarse free) cloth and lightly polished up afterwards with   
					a soft (coarse free) duster or tissue to bring it back to its   
					original lustre.   
					Prolonged soot formation may result in flueways   
					becoming blocked and could give rise to the release of   
					carbon monoxide, a poisonous gas into the room.   
					Failure to ensure clean flueways, flue pipes and bends   
					may lead to emission of dangerous gases and an inferior   
					performance from your appliance.   
					Stove Flueway - Allow the fire to burn out, open the   
					flue chamber damper to its maximum and remove the   
					flue chamber door by lifting up on an angle.   
					Brush the soot or fly ash from the flue pipe allowing it to   
					fall onto the top of the oven. Fig. 11.   
					Remove the hotplate plug and rake the deposits forward,   
					pushing them into the firebox. Figs. 12 & 13   
					To Replace Bottom Grate   
					Bars   
					NOTE: The stove is designed and intended to be   
					under continuous firing but if it is not in use ashpit   
					and flue chamber doors should be left open to   
					ensure free passage of air through the stove and   
					avoid condensation problems.   
					Allow fire to burn out first then open the ashpit door and   
					lift off the cleaning door. Remove dead fuel with hooked   
					poker into ashpan and then lift up each individual bar,   
					pulling forward to remove.   
					NOTE: There are two types of bars assembled and   
					the replacement bars should be checked against   
					'Replaced' bar before replacement.   
					firebrick Replacement   
					Damaged firebricks should be replaced as soon as   
					possible but it may be temporarily repaired with stove   
					cement. The firebricks fitted to the Heartland Artisan are   
					of first quality manufacture, and providing the stove has   
					been installed and used correctly will have a reasonable   
					life. They are, however, expendable items and in time will   
					require renewal.   
					Replacement bricks either in sets or singular can be   
					obtained from your Heartland distributor. Always quote the   
					serial number.   
					The serial number, which will be found fixed to the   
					appliance, should be quoted if any question arises in   
					connection with the Heartland Artisan stove.   
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				Servicing   
					Always use a qualified service/heating engineer when   
					servicing is required. Use only authorised replacement   
					parts. Do not make unauthorised modifications.   
					Part Number Description   
					No. Req’d   
					1/16182 T   
					1/16182 B   
					3/16272   
					4/16273   
					3/16271   
					3/18172   
					Bottomgrate bars top   
					6 
					5 
					2 
					1 
					1 
					3 
					Bottomgrate bars bottom   
					Oven side firebricks   
					Firebox side top firebricks   
					Front firebricks   
					fume Emission Warning   
					Properly installed and operated, this stove will not emit   
					fumes.   
					Occasional fumes from de-ashing and re-fuelling   
					may occur but persistent fume emission must not be   
					tolerated.   
					If fume emission does persist, then the following   
					immediate action should be taken:-   
					a) Open doors and windows to ventilate room.   
					b) Let the fire out or remove lit fuel from cooker.   
					c) Check for flue or chimney blockage, and clean if   
					required.   
					d) Do not attempt to relight fire until cause of fume has   
					been identified, and if necessary, seek professional   
					advice.   
					Grate Baffle   
					Please contact your Heartland dealer for information.   
					fresh Air Kit   
					A fresh air kit enables you to use outside air, instead   
					of room air to fuel the fire. Using an outside source for   
					combustion air has its advantages. If your home is tight   
					and well insulated, the fire in the stove may be “starved”   
					of combustible air, it will be difficult maintaining a fire, and   
					you may have back drafting problems.   
					During the heating season, cold air, (which is more dense   
					than warm air), will cause the fire to burn a little hotter,   
					resultinginmoreBTU’sfromyourwood,andlesscreosote   
					build-up.Please contact an authorized Heartland dealer   
					to purchase this option.   
					Understanding Combustion   
					Water: Up to half the weight of   
					freshly cut logs is water. After   
					proper seasoning only about 20%   
					of the weight is water. As the wood   
					is heated in the firebox, this water   
					boils off, consuming heat energy in   
					the wood, the more heat energy is   
					consumed. That is why wet wood   
					hisses and sizzles while dry wood   
					ignites and burns easily.   
					Smoke (or flame): As the wood   
					most of the gases have vaporized,   
					charcoal remains. Charcoal is   
					almost100%carbonandburnswith   
					very little flame or smoke. Charcoal   
					is a good fuel that burns easily and   
					cleanly when enough oxygen is   
					present. Of the total energy content   
					of the wood you burn, about half is   
					in the form of smoke, and half is   
					charcoal.   
					heats up above the boiling point   
					of water, it starts to smoke. The   
					hydrocarbon gases and tars that   
					make up the smoke are combustible   
					ifthetemperatureishighenoughand   
					oxygen is present. When the smoke   
					burns,itmakesthebrightflamesthat   
					arecharacteristicofawoodfire.Ifthe   
					smokedoesnotburn,itwillcondense   
					in the chimney forming creosote or   
					exit the chimney as air pollution.   
					Charcoal: Asthefireprogressesand   
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				Overfiring — Caution!   
					Overfiring of your woodburning appliance represents a serious fire hazard.   
					Overfiring can also warp your stove, break welds, permanently discolour the   
					enamel and cause premature burnout of your stove. Repeated overfirings will   
					void the warranty of this appliance.   
					To prevent overfiring:   
					1. If the air intake has little effect on dampering the fire, excessive chimney draft is   
					the probable cause (especially on chimneys in excess of 20’). Normal chimney   
					draft is approximately 0.05" W.C. NOTE: Open damper before opening door   
					to prevent smoking.   
					2. Install a magnetic thermometer on the top of your stove near the flue collar or   
					a probe-type thermometer in the smoke pipe.   
					To prevent creosote buildup in the pipes, the stove should be run between   
					800°F and 900°F for 30-45 minutes each burning day.   
					3. Except for the initial period after lighting (5-10 minutes), do not operate your   
					stove with the door open.   
					4. Ensuretheashpandooristightlyclosedduringoperation.Anopenashpandoor   
					will allow excess draft through the firebox, causing overfiring. When emptying   
					ashes, clean thoroughly behind the ash pan to allow complete closure.   
					5. Clean your chimney regularly to remove creosote buildup. A chimney fire is a   
					fire hazard and will overfire your stove. See page 20, "What to do if you have   
					a chimney fire"   
					6. During operation, if any parts of the stove or pipe begin to glow the stove is   
					overfired.Donotaddfuel.Closealldoors,dampersanddraftcontrolscompletely   
					until glowing is eliminated and safe temperatures are restored. If overfiring   
					conditions persist on subsequent burnings, contact your dealer for remedial   
					action.   
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				Trouble Shooting   
					Chimneys and Draft   
					fireplace inserts vented through fireplace chimneys tend to   
					performpoorly.Ideally,thelinershouldhavethesameinternal   
					area as the flue collar of the appliance.   
					The performance of your woodburning system depends   
					more on the chimney than on any other single component.   
					The chimney ‘drives’ the system by producing the draft that   
					draws in combustion air and exhausts smoke and gases   
					to outdoors. Give as much attention to the chimney as you   
					do to the appliance that it serves.   
					Chimney height   
					Tallerchimneystendtoproducestrongerdraft.Werecommend   
					that the top of the chimney should be at least 36" (900 mm)   
					higher than the highest point at which it contacts the roof and   
					24" (600 mm) higher than any roofline or obstacle within a   
					horizontal distance of ten feet (three metres). These figures   
					produce the minimum allowable chimney height. Chimneys   
					higher than this are often needed for performance reasons.   
					A chimney serving a cookstove located on the main floor of   
					a single-storey house or cottage may not be tall enough to   
					performwell,eventhoughtheminimumheightsinthebuilding   
					code have been followed. Agood rule of thumb to use states   
					that the top of the chimney should be at least 16 feet (4.9   
					metres) higher than the floor on which the cookstove sits.   
					how Chimneys Work   
					It is well known that hot air rises. This principle is at work   
					inside chimneys and is the key to understanding how   
					chimneys function.   
					The hot exhaust gases from the appliance are lighter than   
					the outside air. This buoyancy causes the gases to rise   
					in the chimney. As they rise, a slight negative pressure is   
					created inside the appliance. Air rushes into the appliance   
					through any available openings to balance this negative   
					pressure.   
					Negative Pressure in the House   
					The force caused by the rising gases is called draft. Draft is   
					createdbythedifferenceintemperaturebetweenthegases   
					in the chimney and the outside air. Greater temperature   
					differences produce stronger draft.   
					The draft produced by chimneys is a weak force that can be   
					influenced by pressures inside the house. A woodburning   
					cookstove acts as an exhaust ventilator by removing air for   
					combustionfromthehouse.Atypicalhousemayhaveseveral   
					other exhausts, clothes dryer, gas or oil furnace, fireplace,   
					or central vacuum system. When one or more of these other   
					exhaustventilatorsisrunning,itmaycompeteforthesameair   
					that the woodburning appliance needs for combustion. This   
					competition for air supply can make a fire slow to kindle or   
					cause a stove to smoke when its door is opened. Chimneys   
					are often blamed for this type of performance.   
					factors That Effect Draft   
					There are several factors that interfere with draft and most   
					woodburningsystemshaveoneormoreofthesefeatures.It   
					is usually a combination of conditions that make a chimney   
					fail to function properly.   
					Here are the main factors that influence draft:   
					Stack Effect in houses   
					Cold Chimney Liner   
					Inwinter,theairinhousesismuchwarmerand,therefore,more   
					buoyant than the outside air. The warm air in the house tends   
					to rise, creating slightly negative pressure in the basement   
					and slightly positive pressure at higher levels. This negative   
					pressure in the basement can compete with chimney draft   
					to a stove or furnace located there.   
					An uninsulated chimney that runs up the outside of a house   
					and is exposed on three sides is chilled by outside cold.   
					This means that the flue gases give up their heat rapidly to   
					the liner. As they cool, they lose their buoyancy and draft   
					is reduced. Insulation between the liner and the chimney   
					shell can help to reduce the heat loss, but a chimney that   
					is enclosed within the house is preferable.   
					ChECKING AN EXISTING ChIMNEY   
					Large Liner   
					Before an existing chimney is used to vent your new   
					cookstove,athoroughinspectionshouldbedonetodetermine   
					its suitability. The inspection should be performed by an   
					experienced professional because of the many factors that   
					must be considered. A reputable chimney sweep or retailer   
					Chimney liners that are much larger than the flue collar   
					of the appliance allow flue gases to move too slowly. This   
					slow movement gives the gases more time to cool and lose   
					their buoyancy. Oversized liners are the reason that many   
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				can give you good advice on the suitability of an existing   
					chimney.   
					Safety Practices   
					Masonry chimneys should be checked for deterioration   
					including damaged bricks, crumbling and missing mortar,   
					cracks in the drip cap at the top of the chimney, and loose   
					flashings at the roof line. The liner should be checked for   
					cracks and mis-alignment. It must be at least 6" in size.   
					What To Do If You Have a Chimney Fire   
					1) Close all the combustion air dampers on the appliance.   
					An existing factory-built metal chimney needs a careful   
					inspection. Your new cookstove should be connected only   
					to factory-built chimneys approved to ULC Standard S629   
					in Canada and UL 103HT in the U.S. Possible problems   
					with an older metal chimney can include a warped or buckled   
					liner caused by the heat of a chimney fire, corrosion of the   
					outer shell, a loose flashing, and a lack of proper support.   
					Any discolouration of the metal shell near a joint indicates   
					that the insulation has settled. A damaged metal chimney   
					should be replaced with a new approved chimney which will   
					be safer and will perform better.   
					2) Call the fire department immediately.   
					3) Be prepared to get everyone out of the house in case the   
					fire spreads   
					4) Go outside and check to see that hot ashes do not ignite   
					shingles.   
					5) Watch anything near the chimney that could catch fire and   
					burn.   
					6) Afterthefirehasrunitscourseandthechimneyhascooled,   
					have the chimney thoroughly inspected to determine   
					if it sustained any damage.   
					7) Resolve to inspect and clean the chimney more often to   
					prevent another chimney fire.   
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				Add on kits that are available for the Heartland Artisan:   
					fresh Air Kit   
					If your home is tight and well insulated, the stove may be “starved” for combustible   
					air, then this kit is what you need!   
					Artisan fresh Air Kit- #RN000ꢀ   
					If you have any questions or you need replacement parts, contact your dealer or call   
					us direct at 519-650-5775. Our office hours are from 8:30 a.m. to 5:00 p.m. est   
					Classic Dual fuel ꢃ8" Model 5ꢁꢀ0   
					
					com or phone 1-877-650-5775 and ask to speak to a sales representative.   
					For pricing please call your dealer, or call Heartland Appliances (519) 650-5775   
					or Fax (519) 650-3773   
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