Hand Held Products Barcode Reader 3700 CCD User Manual

SCANTEAMR3700 CCD  
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The CE mark on the product indicates that the system has been tested to and  
conforms with the provisions noted within the 89/336/EEC Electromagnetic  
Compatibility Directive and the 73/23/EEC Low Voltage Directive.  
For further information, please contact:  
Welch Allyn Ltd.  
1st Floor  
Dallam Court Dallam Lane  
Warrington, Cheshire WA2 7LT  
England  
Welch Allyn shall not be liable for use of our product with equipment  
(i.e., power supplies, personal computers, etc.) that is not CE marked and  
does not comply with the Low Voltage Directive.  
Patents  
The SCANTEAM 3700 product is covered by the following U.S. Patent: 5,932,862. Other U.S. and foreign patents pending.  
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TABLE OF CONTENTS  
Disclaimer  
Agency Compliance  
Chapter 1  
SCANTEAM 3700 Description  
Section  
Page  
1.1  
1.2  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
SCANTEAM 3700 Hardware Description . . . . . . . . . . . . . . . . 1–1  
1.2.1  
1.2.2  
Interface Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2  
Nonvolatile Memory . . . . . . . . . . . . . . . . . . . . . . . . 1–2  
1.3  
SCANTEAM 3700 Software Description . . . . . . . . . . . . . . . . . 1–2  
Chapter 2  
Section  
System Hardware Description  
Page  
2.1  
2.2  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
General Characteristics of the 3700 . . . . . . . . . . . . . . . . . . . . . 2–2  
2.2.1  
2.2.2  
2.2.3  
2.2.4  
Mechanical Layout of the 3700 . . . . . . . . . . . . . . 2–2  
Single Modular Connector Port . . . . . . . . . . . . . . 2–3  
Audible Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3  
Mounting Inserts . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3  
2.3  
2.4  
Operating Theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3  
Scanner/Host Communication . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4  
2.4.1  
2.4.2  
2.4.3  
Communications Port . . . . . . . . . . . . . . . . . . . . . . 2–4  
Asynchronous ASCII Interface . . . . . . . . . . . . . . . 2–4  
Hardwire Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5  
2.5  
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6  
Chapter 3  
Section  
Set–Up and Installation  
Page  
3.1  
3.2  
3.3  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
General Preparation for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
Set–Up Procedure for Evaluation of the 3700 . . . . . . . . . . . . 3–2  
3.3.1  
3.3.2  
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2  
Set–up Procedure . . . . . . . . . . . . . . . . . . . . . . . . . 3–3  
3.4  
Installation in the Host Instrument . . . . . . . . . . . . . . . . . . . . . . . 3–4  
i
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Chapter 4  
Configuring the SCANTEAM 3700  
Section  
Page  
4.1  
4.2  
4.3  
4.4  
4.5  
4.6  
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
Command Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
Operational Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3  
Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5  
Configuration Status Query Commands . . . . . . . . . . . . . . . . . 4–15  
Default Operating Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16  
Chapter 5  
Service/Technical Assistance  
Section  
Page  
5.1  
5.2  
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
5.2.1  
5.2.2  
5.2.3  
Troubleshooting Hints . . . . . . . . . . . . . . . . . . . . . . 5–1  
Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . 5–2  
Troubleshooting Checklist . . . . . . . . . . . . . . . . . . 5–2  
5.3  
5.4  
Obtaining Factory Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3  
5.3.1  
5.3.2  
Service Under Warranty . . . . . . . . . . . . . . . . . . . . 5–4  
Out of Warranty Service . . . . . . . . . . . . . . . . . . . . 5–4  
SCANTEAM 3700 Removal/Replacement . . . . . . . . . . . . . . . 5–5  
ii  
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Appendices  
A
CCD Operation and Bar Code Scanning  
A.1  
A.2  
A.3  
Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1  
Scanning and Decoding a Bar Code Symbol . . A–1  
Bar Code Basics and Scanning Techniques . . . A–4  
B
Technical Specifications  
B.1  
B.2  
B.3  
B.4  
B.5  
B.6  
B.7  
Scanner Performance . . . . . . . . . . . . . . . . . . . . . . B–1  
Optical Specifications . . . . . . . . . . . . . . . . . . . . . . B–1  
Electrical Specifications . . . . . . . . . . . . . . . . . . . . B–3  
Environmental Specifications . . . . . . . . . . . . . . . . B–4  
Mechanical Specifications . . . . . . . . . . . . . . . . . . B–5  
Bar Code Label Specifications . . . . . . . . . . . . . . . B–5  
SCANTEAM 3700 Interface Cable . . . . . . . . . . . B–6  
C
Serial Commands Summary  
C.1  
C.2  
C.3  
C.4  
Configuration Commands . . . . . . . . . . . . . . . . . . . C–1  
Operational Commands . . . . . . . . . . . . . . . . . . . . C–2  
Configuration Status Query Commands . . . . . . . C–2  
Default Configuration Settings . . . . . . . . . . . . . . . C–3  
D
ASCII Conversion Table  
Glossary  
Index  
SCANTEAM 3700 Limited Warranty  
iii  
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List of Tables  
Table  
Page  
4.1  
5.1  
SCANTEAM 3700 Code ID Values . . . . . . . . . . . . . . . . . . . . . . 4–7  
SCANTEAM 3700 Troubleshooting Checklist . . . . . . . . . . . . . 5–2  
List of Illustrations  
Figure  
Page  
2.1  
2.2  
2.3  
3.1  
3.2  
3.3  
3.4  
3.5  
3.6  
A.1  
A.2  
Basic System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
3700 Fixed Mount CCD Dimensions . . . . . . . . . . . . . . . . . . . . 2–2  
Basic Scanner/Decoder Operation . . . . . . . . . . . . . . . . . . . . . . 2–3  
SCANTEAM 3700 Identification Label . . . . . . . . . . . . . . . . . . . 3–2  
Mounting Dimensions for the 3700 . . . . . . . . . . . . . . . . . . . . . . 3–5  
Examples of SCANTEAM 3700 Barcode Orientation . . . . . . 3–6  
SCANTEAM 3700 Pitch, Skew & Tilt Tolerance . . . . . . . . . . . 3–7  
Specular Reflection Interference . . . . . . . . . . . . . . . . . . . . . . . . 3–7  
Scanner Illumination Clearance . . . . . . . . . . . . . . . . . . . . . . . . 3–8  
Main Elements of the 3700 CCD Bar Code System . . . . . . . A–1  
SCANTEAM 3700 Timing Sequence . . . . . . . . . . . . . . . . . . . . A–3  
iv  
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Preface  
Intended Audience  
This manual is written for users familiar with serial data communications. An  
understanding of integrated circuitry and bar code technology is recommended.  
Overview of the Technical Manual  
Chapter 1 provides a brief description of SCANTEAM 3700 software and hardware.  
Chapter 2 discusses the system’s hardware, including connectors, ports, and power  
requirements.  
Chapter 3 explains how to set up and install your 3700 Machine Mount CCD.  
Chapter 4 describes the default operating and configuration parameters and explains  
how to change these to meet your specific needs using serial commands sent through the  
host RS–232 communications interface. Explains how to use the configuration status  
query commands.  
Chapter 5 explains how to obtain service and technical assistance.  
Appendix A is a guide to CCD operation, bar code basics and scanning techniques.  
Appendix B provides information about scanning performance, optical, electrical,  
environmental, mechanical and bar code label specifications.  
Appendix C lists the configuration, operational and configuration status query serial  
commands. The default configuration settings are also listed.  
Appendix D provides an ASCII conversion chart.  
v
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Related Publications  
Reading Between the Lines: An Introduction to  
Bar Code Technology  
Craig K. Harmon and Russ Adams  
1989 Helmers Publishing Inc.  
174 Concord Street  
Peterborough, NH 03458  
(603) 924–9631  
The Bar Code Book: Reading, Printing, and  
Specification of Bar Code Symbols  
Roger C. Palmer  
1989 Helmers Publishing Inc.  
174 Concord Street  
Peterborough, NH 03458  
(603) 924–9631  
Handbook of Bar Coding Systems  
Harry E. Burke  
1984 NCR Corporation  
Van Nostrand Reinhold Company, Inc.  
115 Fifth Avenue  
New York, New York 10003  
Automatic ID Resource Catalog  
AIM USA Publications  
634 Alpha Drive  
Pittsburgh, PA 15238–2802  
Fax: 412–963–8753  
Phone: 412–963–8588  
AIM “Guidelines on Symbology Identifiers,” “Uniform Symbology Specifications”  
(USS), and other AIM resources from the address above.  
vi  
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1
SCANTEAM 3700 DESCRIPTION  
1.1  
Introduction  
The Hand Held Products SCANTEAM 3700 is a fixed mount CCD bar code scanner  
with integral decoder for easy integration into host equipment. Typical host equipment  
with bar code requirements satisfied by the 3700 include automated clinical chemistry  
analyzers, pharmaceutical label verification systems, industrial automation equipment,  
robotic systems, materials handling equipment, library systems, point of sale terminals  
and office equipment.  
The 3700 features Hand Held Products’ time–proven decoding algorithms in a  
microprocessor–controlled bar code scanner/decoder and offers configurable operating  
parameters, providing you with the capability to tailor the 3700 to your present  
requirements and the flexibility to meet your future application requirements.  
The following features are available with every SCANTEAM 3700:  
Economical, reliable, safe CCD scanning technology  
Audible indicator configurable for good read or no read  
True RS–232 data communications with RTS/CTS, XON/XOFF, ACK/NAK  
Autodiscrimination of 6 bar code symbologies  
100 scans per second (standard); other scan rates available  
Flexible scan trigger configurations  
Decoder configurable for high security  
Scan voting to ensure bar code data integrity  
Automatic read timeout  
Ease of configuration through RS–232 interface  
1.2  
SCANTEAM 3700 Hardware Description  
The SCANTEAM 3700 housing is molded ABS formed to enclose the optics platform  
and electronics. Standard housing width is 3.5 inches (88.9mm). The housing length is  
2.9 inches (73.7mm) and the height is fixed at 1.05 inches (26.7mm).  
The scanner uses red (660 nm wavelength) LED’s to illuminate the bar code label. A  
high resolution CCD (charge coupled device) is used as an image or reading sensor. A  
trigger signal can direct the 3700 to read the bar code. The trigger signal may originate  
from the scanner itself, from a host serial communications program, or from a hardware  
object sensor. The scanned code is converted to a digital signal in the scanner, then  
decoded and sent to the host computer or system. Scan width and focal point of the  
optics may be customized to the particular requirements of your application.  
SCANTEAM 3700 Description  
1–1  
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Communication is achieved using full duplex, asynchronous serial ASCII through a  
bidirectional RS–232 connection to the host system. The host defines or sets the  
configurable features and controls the operation of the 3700. The 3700’s configuration  
may be stored in non–volatile memory.  
Note: In this manual, the term “host” refers to any computer that communicates with the  
SCANTEAM 3700 through its RS–232 port. During the configuration procedure, the host  
can be the main computer which controls the entire application, or can be a PC which has  
been connected to the 3700 for just that purpose. The terms “host instrument,” “host  
equipment,” and “host device” all refer to the system in which the 3700 has been  
integrated and which communicates with, controls and configures the operating features.  
1.2.1 Interface Port  
The SCANTEAM 3700 has one port for I/O and Power. The port is a 10 pin RJ11  
modular female connector. Hardwire connection to the scanner motherboard is available  
for additional features Pin assignments and function descriptions are presented in  
Appendix B. Cables are available from Hand Held Products for evaluation of the 3700.  
Hand Held Products can provide custom cables for host integration. A modular  
connector was chosen as the standard configuration for ease in servicing the scanner once  
installed..  
1.2.2 Nonvolatile Memory  
The 3700 contains nonvolatile FLASH memory which is used to store operating  
parameters configured by means of host serial commands. This memory is easily  
reconfigurable to modify or add symbologies, as well as to modify or add serial  
commands to emulate a currently installed scanner.  
1.3  
SCANTEAM 3700 Software Description  
SCANTEAM 3700 software employs Hand Held Products’ time–proven decoding  
algorithms, controls the microprocessor functions, selects the scanner ports, decodes the  
bar codes, and formats the serial output messages.  
The 3700 standard default parameters can be easily reconfigured to meet most scanning  
requirements. Application–specific features and options are configurable through the  
RS–232 communications link to the host system.  
The 3700 can be configured to autodiscriminate among the following bar code  
symbologies and their variations: Codabar, Code 39, Code 128, Interleaved 2 of 5, UPC  
and EAN. Most common bar code options, such as validating symbol length and  
optional check character, are supported and easily selected. Symbologies can be added  
from Hand Held Products’ library of decoding algorithms.  
In addition to decoding selections; data output formats, such as preamble and postamble  
strings, and operating parameters are also configurable through the host RS–232 serial  
communications connection.  
1–2  
SCANTEAM 3700 Description  
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2
SYSTEM HARDWARE DESCRIPTION  
2.1  
Introduction  
The major components of the system are the SCANTEAM 3700 Machine Mount CCD  
and the host instrument or equipment. Electrical power is generally supplied to the 3700  
Machine Mount CCD by the host system. Figure 2.1 shows the functional relationships  
between the components of the basic system.  
SCANTEAM  
3700  
Host System  
Machine  
Mount CCD  
Asynchronous  
Communication  
Auxiliary Trigger  
Device  
(Optional)  
Power Supply  
Bar Code  
Scanning Circuitry  
Host Application  
Provides Data Input  
Scans Bar Code  
Supplies Power to 3700 (typically)  
Sends Configuration Commands  
Sends Operational Commands  
Aux Trigger  
Decoder  
Triggers Decoder  
Enables Scanning Circuitry  
Sends Configuration Status Query  
Commands  
Reads Bar Code  
Sends Software Trigger Signal  
(Optional)  
Sends Decoded Bar Code  
to Host  
Scanning circuitry is internal to 3700.  
Figure 2.1 Basic System Operation  
System Hardware Description  
2–1  
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2.2  
General Characteristics of the 3700  
2.2.1 Mechanical Layout of the 3700  
Figure 2.2 shows several views of the SCANTEAM 3700 Machine Mount CCD,  
including general dimensions, the location of connectors, and the scanner window.  
3.5”  
[88.9]  
Top View  
2.9”  
[73.7]  
Side View  
1.05”  
[26.7]  
Mounting Surface  
Back View  
Interface Port  
(I/O Communications and Power)  
Mounting Surface  
Front View  
Scanner Window  
millimeters in brackets [mm]  
Figure 2.2 3700 Fixed Mount CCD Dimensions  
2–2  
System Hardware Description  
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2.2.2 Single Modular Input /Output/Power Port  
The interface port is an 8–pin female modular connector used for attaching the  
Asynchronous Serial Communications Interface Cable. Allows triggering capability (at  
pin 2) for an external triggering device, such as an object sensor or a switch. Power and  
ground connections are also on this port.  
2.2.3 Audible Indicator  
The beeper can be disabled by using a configuration command. Refer to Chapter 4 for  
information on setting configuration commands. The beeper also sounds on power–up or  
reconfiguration as an audible self–check of software configuration.  
2.2.4 Mounting Inserts  
Inserts are molded into the housing to retain mounting screws. Inserts are available for  
metric (3.5) or SAE (#6–32) screws.  
2.3  
Operating Theory  
Figure 2.3 presents a block diagram of the basic SCANTEAM 3700 Machine Mount  
CCD operation.  
The SCANTEAM 3700 Machine Mount CCD looks for data input from the scanning  
circuitry, which includes the LED reflector (illuminates the bar code target), the CCD  
sensor and imaging lens (focuses the scattered optical energy from the bar code symbol),  
and the peak detectors and comparator (generates a digital representation of the bar code  
symbol to send to the microprocessor). Refer to Appendix A, CCD Operation and Bar  
Code Scanning, for a detailed explanation of 3700 scanning circuitry operation. When  
the 3700 sees a trigger, a read cycle is started. The read cycle is completed when a bar  
code is read or the read timeout expires.  
LED Pulse Generator  
LED Reflector  
RS–232  
Communications  
CCD Sensor  
Peak Detectors  
and Comparator  
Decode  
Second Scanner  
Digital Input  
(Optional)  
Auxiliary Trigger  
(Optional)  
Figure 2.3 Basic Scanner/Decoder Operation  
Note: A trigger can be a hardware trigger, such as an object sensor, or a software command,  
such as a serial trigger command or continuous read trigger mode command, from the  
host. Refer to chapter 4 for description of serial trigger and trigger mode commands..  
During a read cycle, the 3700 evaluates scanner data for a valid bar code symbol. If a  
valid bar code symbol is seen, data is placed into the output queue where it may be  
transmitted to the host through the RS–232 communications port. The 3700 can  
optionally be configured to send a “No Read” message when a read cycle times out.  
System Hardware Description  
2–3  
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2.4  
Scanner/Host Communication  
The RS–232 communications interface of the 3700 is used for entering configuration  
commands from a PC or host instrument for specific application requirements. The  
communications I/O port also sends decoded bar code data to the host.  
2.4.1 Communications Port  
The communications port connector for the 3700 is an 8–pin female modular socket for  
interfacing to the host system or other communications device. Communications  
between the host system and the 3700 occur using an Asynchronous ASCII protocol.  
Refer to Appendix B for a complete description of pin assignments of the RS–232  
communications port.  
Caution:  
Do not use a host communications cable with more wires connected than are  
required for the application. Damage to equipment within the system may result if  
the communications connection is improperly wired.  
2.4.2 Asynchronous Serial ASCII Interface  
The Asynchronous serial ASCII Interface operates in Full Duplex Mode. Software  
configuration parameters (see Chapter 4) control Baud Rate, Parity, Data Bits, Stop Bits,  
Xon/Xoff, ACK/NAK, RTS/CTS, and Pre/Postambles.  
Baud rate is a means of expressing data transmission speed, where “baud” equals the  
number of signal events per second (roughly equivalent to bits per second). Parity is a  
means of checking character bit patterns for validity by confirming if they contain an  
Even or Odd number of “1”s. The communications port can be configured to operate at  
baud rates of 600, 1200, 2400, 4800, 9600, 19200, and 38400, with even, odd, or no  
parity.  
Data bits refers to the number of bits used to encode each ASCII character in a data  
message. Stop bits refers to the number of stop bits appended to each character. The  
communications port can be configured to send 7 or 8 data bits, with 1 or 2 stop bits.  
Note: For proper operation the 3700 must be configured for the same baud rate, parity, number  
of data bits, and number of stop bits as the connected RS–232 host device.  
Xon/Xoff are control characters that refer to ASCII characters “DC1” and “DC3,”  
respectively. If enabled, Xon/Xoff is a method to control data flow in the following  
manner. Whenever its buffers approaches full, the device receiving communications data  
sends an “Xoff” to stop data transmission. The transmitting device stops data  
transmission. When its buffer approaches empty, the receiving device sends “Xon” and  
the transmitting device starts sending data again. The receiving device refers to the host  
instrument. Likewise, the transmitting device refers to the 3700.  
Note: The SCANTEAM 3700 will respond to XON and XOFF characters from the host, but will  
not send these characters.  
2–4  
System Hardware Description  
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ACK/NAK are ASCII characters that allow the receiving device to tell the sending  
device to repeat a data message that contains errors. If enabled, the 3700 expects to  
receive an ACK (positive acknowledgement of data transmission) or a NAK (negative  
acknowledgement of data transmission) from the host after each message is sent. If a  
NAK is received, the 3700 repeats the message. After three attempts to transmit have  
been made, with successive NAK from the host, the 3700 will discard the message. The  
3700 responds to communication from the host with an ACK or NAK.  
Pins are available at the I/O Port to support RTS/CTS handshaking. The RTS/CTS  
feature may be enabled or disabled in the scanner software configuration. During  
communications, the 3700 will raise RTS and wait for CTS before each transmission. In  
applications where the host system does not support “handshaking,” the CTS line may be  
left unconnected and the 3700 will pull it to the active state. Alternately, if CTS is left  
unconnected, RTS/CTS can be disabled by configuration command.  
Preambles and postambles are optional ASCII strings that precede and are appended to  
each data message sent by the 3700. Typical preamble and postamble strings would  
include the ASCII control characters STX (start of text), ETX (end of text), CR (carriage  
return) and LF (line feed). An identification character to indicate the type of bar code  
read and source scanner port is included in the standard scanner software configuration.  
2.4.3 Hardwire Pinouts  
The following signals not related to communications are available by hardwiring to the  
motherboard (factory ordered with all cable requirements). See Appendix B for the full  
lising of available pinouts.  
Pin 1  
Pin 2  
Pin 3  
Pin 4  
Boot Strap  
Dig In – Auxiliary  
Reset  
IND – Good Read  
Auxiliary Trigger  
The scanned data input can be controlled by an external triggering device connected to  
the Trigger/Enable line (pin 2 of the Communications port). The actual trigger can be as  
simple as a foot actuated relay switch and as sophisticated as an optical sensor.  
The Trigger/Enable line action depends on output mode, as follows:  
Bar/Space Output Mode – continuous scan while active  
ASCII Output Mode – read while active – transmit on timeout.  
System Hardware Description  
2–5  
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2.5  
Power Requirements  
DC operating voltage is +5 volts and consumes approximately 200 milliamps when  
scanning. Refer to Appendix B for a complete description of voltage range, current  
consumption levels, and pin assignments.  
2–6  
System Hardware Description  
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3
SET–UP AND INSTALLATION  
3.1  
Introduction  
This chapter explains the SCANTEAM 3700 Machine Mount CCD set–up for use in the  
design lab and a brief description of installation in a host instrument. The set–up  
procedures are intended for a technician or design engineer to explore the functions and  
features of the 3700 Machine Mount CCD in a hands–on setting, before the 3700 is  
embedded in host equipment. The section on installation in a host instrument includes  
the general mounting dimensions of the 3700.  
Set–up and installation includes unpacking the unit, checking for possible damage during  
shipment, and connecting the Machine Mount CCD to the host system. The host system  
in the design lab will typically be a PC/DOS microcomputer with an RS–232  
communications port and a serial communications program. Otherwise, the host system  
is the instrument or equipment the 3700 is intended to be embedded in.  
A Hand Held Products representative will provide application support if needed. Refer  
to Chapter 5 for Hand Held Products’ service and technical assistance phone number(s).  
3.2  
General Preparation for Use  
Upon receipt, open the carton. Keep the shipping carton since this should be used in the  
event the scanner ever needs to be returned to the factory for service or repair.  
Check the part numbers and confirm that each item on the packing list has been supplied.  
Check that the scanner model number and any other companion products are the ones  
ordered for your application. The scanner model and serial numbers are on the  
identification label attached to the scanner enclosure. Refer to Figure 3.1. You may  
want to record these numbers for easy reference when communicating with Hand Held  
Products or your Sales Representative.  
Thoroughly inspect the 3700 to determine if any damage has occurred during shipment.  
Any damage should be reported immediately to the carrier that delivered the 3700.  
Damage claims due to handling during shipping should be placed directly with the  
carrier. Hand Held Products will quote for repair of shipment damage (refer to Chapter  
5), but the final claim and negotiations with the carrier are the responsibility of the  
purchaser.  
When all the components of your order have been identified and checked, prepare the  
3700 for service using the procedures provided in the following sections (for set–up in a  
design lab or for installation in host equipment). To assure proper operation and prevent  
possible damage to the 3700 or your host system, perform the following set–up  
procedures in the sequence in which they are presented.  
Note: Before starting the set–up or installation procedure, set the host system or computer  
power switch to the “OFF” position.  
Set–Up and Installation  
3–1  
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Enlarged View ofLabel  
ST3700  
NEAR CONTACT DECODED OUTPUT  
ITEM# 3700-XYZ  
SOFTWARE# 31203795-XYZ  
DATE - S/N H-04-1234  
www.welchallyn.com  
MADE IN USA  
PATENT 5,294,783  
Figure 3.1 SCANTEAM 3700 Identification Label  
3.3  
Set–up Procedure for Evaluation of the 3700  
Caution:  
The 3700 contains static sensitive components. The 3700 has been designed for  
internal protection against damage due to discharge. Precautions should be taken  
to protect against static discharge to the 3700.  
3.3.1 Preparation  
Interface cables for evaluating the 3700 are available from Hand Held Products. Hand  
Held Products also offers 110VAC and 220VAC to 5VDC power supplies for the 3700.  
If you wish to construct your own cables, Appendix B lists the 3700 port pin  
assignments.  
Set–up Checklist  
SCANTEAM 3700 CCD Scanner  
SCANTEAM 3700 Input/Output/Power Cable  
5 VDC Power Supply  
Computer with Serial I/O Port  
For I/O: may need a 25 pin to 9 pin convertor  
(Refers to step 4 in 3.3.2 Set–up Procedure.)  
For I/O: may need a Null Modem adapter  
(Refers to step 4 in 3.3.2 Set–up Procedure.)  
Terminal Emulation Software  
(Refers to step 6 in 3.3.2 Set–up Procedure.)  
3–2  
Set–Up and Installation  
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3.3.2 Set–up Procedure  
This procedure will verify that bar code scanning and communications between the host  
and the 3700 has been established.  
To setup serial communications to the scanner  
1) Connect the RS–232 communications (I/O) cable between the 3700 and the PC  
serial port. (You may require a 25 pin to 9 pin converter and Null Modem adapter.  
Contact your Hand Held Products sales representative or distributor for assistance.)  
2) Connect power to the 3700. The scanner should beep once.  
3) Start serial communications software program, such as PCTools Desktop (Central  
Point Software), on the PC.  
4) On the PC, set up the serial communications program to match the 3700 default  
values:  
Baud rate = 9600  
Parity = Even  
Stop Bits = One  
Data Bits = Seven  
5) The default factory scanner configuration for the SCANTEAM 3700 requires a  
serial command from a host to trigger a scan. Change the trigger mode to  
“Continuous Read, Send Once, Clear on Timeout” by typing <Kg , 1>. The elapsed  
time between the typing of each character should not exceed 5 seconds. The  
illumination LEDs should light in response to the command.  
6) Confirm communications to the 3700 with the test label below. Observe that the  
LED reflector is illuminated. Scan the test label“ABC123” below. The default  
scanner configuration for preamble is Port ID and Code ID. Default postamble is  
CR (carriage return) and LF (line feed). Observe within 3 seconds the message  
“1bABC123” on the PC.  
“1” = Port ID  
“b ” = Code ID (Code 39 code ID is “b”)  
“ABC123” = The bar code label  
A B C 1 2 3  
This completes set–up of the SCANTEAM 3700 Machine Mount CCD for evaluation.  
You are now ready to configure the 3700 to explore the functions and features.  
Instructions for configuring the 3700 using configuration and operational commands are  
provided in Chapter 4, Configuring the SCANTEAM 3700.  
Set–Up and Installation  
3–3  
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3.4  
Installation in the Host Instrument  
Caution:  
The 3700 contains static sensitive components. Precautions must be taken to  
eliminate potential static discharge to the 3700.  
Installation in the host instrument includes the following activities:  
1) Power down the host system or instrument.  
2) Mount the SCANTEAM 3700 in the host instrument. The 3700 has four mounting  
holes (threaded inserts). Be sure to allow access to all cable connections. Figures  
3.2 and 3.3 show the general dimensions for mounting the 3700.  
3) Connect the 3700 RS–232 Communication Port to the host system I/O.  
4) If applicable, connect your object sensor or hardware triggering device to the 3700.  
5) Power up the host system or instrument.  
3–4  
Set–Up and Installation  
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.375”  
[9.5]  
Focal Plane  
1.75”  
[44.5]  
REF  
1.95”  
[49.5]  
Top View  
3.5”  
[88.9]  
2.75”  
[69.9]  
Mounting Screw Location #6–32 UNC–2B or M3.5 (4 Places)  
2.73”  
[69.3]  
2.9”  
[73.7]  
.31” [7.9]  
Nominal Optics Center Line  
1.05”  
[26.7]  
Side View  
Installation should provide adjustment to align the optical center line  
on the intended target. This adjustment should account for tolerance  
variation in the 3700 scanner, as well as the host equipment.  
3.1” [78.7]  
.2” [5.1]  
Front View  
.42” [10.7]  
Mounting Surface  
Scanner Window  
millimeters in brackets [mm]  
Figure 3.2 Mounting Dimensions for the 3700  
Set–Up and Installation  
3–5  
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The 3700 Machine Mount CCD may be oriented in any way so that the beam scanning  
path moves across the bar code as shown in Figure 3.3. Bar code presentation to the  
scanner is important for successful scanning of the label. The first requirement is that the  
beam scan path cross all bars on the label, as well a 0.25 inch quiet zone before and after  
the code. The Automatic Identification Manufacturers (AIM), the industry association,  
has defined orientation of the bar code label according to Figure 3.4.  
Bar Code Target Moving  
Perpendicular to Scan Beam  
Optical Light Center Line  
Mounting Surface  
Optical Light Center Line  
Mounting Surface  
Bar Code Target Moving  
Parallel to Scan Beam  
Front View  
Indicates relative direction  
of bar code target movement  
Mounting Surface  
Figure 3.3 Examples of SCANTEAM 3700 Barcode Orientation  
3–6  
Set–Up and Installation  
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PITCH OR ROLL  
R
Rotation about the Y–axis 7°  
Bar Code Label  
SKEW OR YAW  
Rotation about the X–axis 30°  
(0 to –10° specular  
reflection interference )  
See Figure 3.5  
R
Bar Code Label  
TILT  
Rotation about the Z–axis  
controlled by bar code  
length and height  
R
Bar Code Label  
Rear View  
R = Rotation  
THE ABOVE DEFINITIONS ARE FROM AIM SPECIFICATIONS  
Figure 3.4 SCANTEAM 3700 Pitch, Skew and Tilt Tolerance  
–30°  
Mounting Surface  
–10°  
0°  
Bar  
Code  
Target  
.31” [7.9]  
Nominal Optics  
Center Line  
SCANTEAM  
3700  
+30°  
Specular Zone  
(Operation in the Specular Zone must be avoided)  
Figure 3.5 Specular Reflection Interference  
Set–Up and Installation  
3–7  
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– NOM –  
Focal Plane  
1.55”  
[39.4]  
15°  
27°  
2.4”  
[61]  
Top View  
3.5” 3.1”  
[88.9] [78.7]  
Minimum clearance required for  
=
scanner illumination of target. [  
Receive path/area. [  
=
.61”  
[15.5]  
.2”  
[5.1]  
2°  
Side View  
2°  
[ Illumination area is larger than receive area.  
millimeters in brackets [mm]  
Figure 3.6 Scanner Illumination Clearance  
This completes installation of the SCANTEAM 3700 Machine Mount CCD in a host  
instrument. You are now ready to configure the 3700 for your particular application.  
Instructions for configuring the 3700 using configuration and operational commands are  
provided in Chapter 4, Configuring the SCANTEAM 3700.  
3–8  
Set–Up and Installation  
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4
CONFIGURING THE SCANTEAM 3700  
4.1  
Preparation  
This chapter provides instructions for configuring the software in the SCANTEAM 3700  
Machine Mount CCD. The configuration process allows you to change the operating  
parameters of the scanner software to explore the functions of the 3700. The  
user–defined configuration is stored in volatile RAM memory and can be changed by the  
user.  
All communication between the host system and the 3700 Machine Mount CCD is  
through the RS–232 communications interface using an Asynchronous ASCII protocol.  
The host system sends commands one at a time to the 3700. During the configuration  
process, there is no acknowledgement or other response from the 3700. It is important to  
enter commands accurately. If a command is sent erroneously to the 3700, you may  
terminate that command and send the command again. You may send configuration  
status query commands to obtain a status listing of the configuration selections.  
For detailed instructions on preparing the SCANTEAM 3700 for configuration, refer to  
section 3.3, Set–up Procedure for Use in the Design Lab, or section 3.4, Installation in  
the Host Instrument.  
The application–specific features that can be modified using the RS–232 communication  
line include the following:  
Auditory feedback for operator  
Bar code symbology may be disabled for security reasons  
Communications parameters  
Data message options  
Decoding enabled or disabled  
Fully configurable bar code symbologies and their options  
Triggering options.  
Configuring the SCANTEAM 3700  
4–1  
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4.2  
Command Conventions  
The following conventions apply when entering configuration commands:  
Actual serial configuration command entries are highlighted in bold to distinguish  
them from descriptive text.  
Spaces shown within command strings must not be included in the actual string;  
they are for clarity only.  
Commas shown in command strings are used as item separators and are required as  
place holders; except for trailing commas in abbreviated strings, which are not  
required.  
Where a selection in a command string is indicated to be more than one character  
(for example, the time value in the Read Timeout command) commas are never used  
to separate the characters within that item.  
Command Format  
The command format contains the following, with the exception of two commands :  
< data string >  
The data string is the serial command. Send the hexadecimal equivalent of each ASCII  
value when programming the 3700 from the host. An ASCII conversion chart is  
provided in Appendix D.  
The following three sections, 4.3, 4.4 and 4.5, explain the operational, configuration and  
configuration status query commands, providing the ASCII and equivalent hex characters  
for command definitions.  
Note: In order to provide compatibility with drivers already written for the SCANTEAM 7300,  
configuration commands that deal with multiple scanner ports in the SCANTEAM 7300  
are also recognized by the SCANTEAM 3700 Machine Mount CCD. These commands  
may contain port–specific data not relevant to the 3700. This extra data will be accepted,  
but ignored. These items are identified in the command descriptions by a pound sign (#).  
The two commands, DC2 and DC4 for enabling and disabling decoding, do not  
follow the above command format. They are single character commands which do  
not need the “<” before or the “>” after the data byte.  
4–2  
Configuring the SCANTEAM 3700  
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4.3  
Operational Commands  
Five operational commands recognized by the SCANTEAM 3700 are:  
<A> – resets the 3700  
DC4 – disables bar code scanning  
DC2 – enables bar code scanning  
<1> – serial trigger  
<Z> – saves current configuration in non–volatile memory.  
Explanations, ASCII and hex characters for the operational commands follow.  
Reset Command <A>  
COMMAND  
ASCII  
<A>  
Hex Characters  
Reset  
3C 41 3E  
Sending the operational command <A> causes the 3700 to reset. After reset the 3700  
will operate according to the last configuration saved in non–volatile memory. If a valid  
configuration cannot be retrieved from memory, the 3700 will operate according to the  
default configuration.  
Disable Decoding Command DC4  
COMMAND  
ASCII  
DC4  
Hex Characters  
Disable Decoding  
14  
This is a single character command. Sending the operational command DC4 will cause  
the 3700 to stop looking at bar code data.  
Enable Decoding Command DC2  
COMMAND  
ASCII  
DC2  
Hex Characters  
Enable Decoding  
12  
This is a single character command. Sending the operational command DC2 will allow  
the 3700 to decode according to its current configuration.  
Note: DC4 and DC2 are ASCII control characters. With a terminal emulation program running  
on a PC, send a DC4 by holding down the CTRL key while pressing the “T” key. Send a  
DC2 by holding down the CTRL key while pressing the “R” key.  
Configuring the SCANTEAM 3700  
4–3  
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Serial Trigger Command <1>  
COMMAND  
ASCII  
<1>  
Hex Characters  
Serial Trigger  
3C 31 3E  
Sending the operational command <1> sends a serial trigger to scanner port “1.” If the  
Trigger Mode for Port “1” is set to allow serial triggers, the 3700 enables the Machine  
Mount CCD and attempts to read a bar code.  
Trigger Mode, a configuration command, is described in section 4.4.  
Serial Trigger Command <2>  
COMMAND  
ASCII  
<2>  
Hex Characters  
Serial Trigger  
3C 32 3E  
Sending the operational command <2> sends a serial trigger to scanner port “2.” If the  
Trigger Mode for Port “2” is set to allow serial triggers, the 3700 enables the auxilliary  
wand input port. The hardware configuration to support this port is optional.  
Save Configuration Command <Z>  
COMMAND  
ASCII  
<Z>  
Hex Characters  
Save Configuration  
3C 5A 3E  
Sending the operational command <Z> causes the current configuration to be saved in  
non–volatile memory.  
4–4  
Configuring the SCANTEAM 3700  
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4.4  
Configuration Commands  
Fifteen configuration commands recognized by the SCANTEAM 3700 are:  
Ka – sets communication port  
Kd – sets preamble  
Ke – sets postamble  
Kf – sets communications protocol  
Kg – sets trigger mode  
Kh – sets read timeout  
Kk – sets no read message  
Km – sets votes  
Kp – sets Code 39  
Kq – sets Codabar  
Kr – sets I 2 of 5  
Ks – sets UPD A/E and EAN 8/13  
Kt – sets Code 128  
Ku – sets beeper mode  
Kv – scan rate  
Explanations and ASCII characters for the configuration commands follow.  
Note: The commands in this section are shown in ASCII format only. Refer to Appendix D for  
an ASCII conversion chart.  
Format for a Configuration Comand  
<K mode_global , mode_port_1 , mode_port_2>  
(2)(3)  
(4)  
(5)  
(1)  
(1) Configuration commands start with “<” and end with “>.”  
(2) Configuration commands include “K” as the start of the command text string. The  
“K” must be upper case.  
(3) The next letter in the command string defines the function and must be lower case.  
(4) Where applicable, the “mode_global” portion of the command defines the selection  
for the particular command (for both scanner inputs) unless specified otherwise in  
the following mode portions of the command.  
(5) “Mode_port_1” and “mode_port_2” refer to the configuration for the particular  
scanner input. The 3700 CCD is port 1, and so is controlled by Mode 1. A second  
(optional) external digital scanner input is configured as Mode 2.  
Note: Default configuration indicated by asterisk “*” following default configuration. Default  
options (if applicable) will follow in parenthesis.  
(6) No more than five (5) seconds may pass between keystrokes or the decoder will not  
recognize the command as a single string of characters.  
(7) If an incorrect keystroke is entered, end the string with a “>” and enter the string  
over from the beginning.  
Configuring the SCANTEAM 3700  
4–5  
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Set Communications Port Command Ka  
COMMAND <Ka baud, parity, stop bits, data bits>  
Parameter ASCII Option  
Baud  
0
1
2
3
4
5
6
0
1
2
0
1
0
1
600  
1200  
2400  
4800  
9600 *  
19,200  
38,400  
none  
even *  
odd  
one *  
two  
Parity  
Stop Bits  
Data Bits  
seven *  
eight  
Sending the configuration command Ka sets the communications port parameters. Baud  
rate, parity, stop bits and data bits may be selected. For example, if you wanted to set the  
baud rate to 2400, the parity to none, the stop bits to two, and the data bits to eight; you  
would send the following command: <Ka 2, 0, 1, 1>. If you only wanted to set the  
baud rate to 4800, leaving the other parameters unchanged, you could send the following  
abbreviated command: <Ka 3>. If you only wanted to set the stop bits to two, leaving  
the other parameters unchanged, you could send the following command: <Ka , , 1>.  
The default setting is 9600 baud, even parity, one stop bit, and seven data bits.  
Tip:  
The Ka command does not become effective until the 3700 is reset. Since reset  
causes the 3700 to use the configuration saved in non–volatile memory, the Ka  
command should be followed by a Save Configuration command <Z> and a Reset  
command <A>.  
4–6  
Configuring the SCANTEAM 3700  
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Set Preamble Command Kd  
COMMAND <Kd enable, data>  
Parameter ASCII  
Option  
Enable  
Data  
0
1
no  
yes * (Port ID, Code ID)  
one to four ASCII characters  
Sending the configuration command Kd sets the preamble characters. The preamble  
option may be enabled or disabled; if enabled, up to four preamble characters may be  
defined. Any ASCII character can be specified except NUL, ACK, NAK, DC1, DC2,  
DC3, DC4 or DEL. The character SUB should only be used as the first character in a  
pair, with the second character being either a 1 or a 2. SUB 1 causes the 3700 to include  
the Port ID in the preamble, while SUB 2 specifies that the Code ID should be included.  
Table 4.1 lists the Code ID values. The default setting is preamble enabled, Port ID and  
Code ID characters sent with data strings.  
Tip:  
When character pairs SUB 1 and SUB 2 are specified in the preamble, the SUB  
characters are not counted toward the maximum number of ASCII characters  
allowed (four).  
Code ID Value  
Definition  
a
b
e
Codabar  
Code 39  
Interleaved 2 of 5  
Code 128  
j
c
d
UPC  
EAN  
SPACE  
No code  
Table 4.1 SCANTEAM 3700 Code ID Values  
Configuring the SCANTEAM 3700  
4–7  
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Set Postamble Command Ke  
COMMAND <Ke enable, data>  
Parameter ASCII  
Option  
Enable  
Data  
0
1
no  
yes * (CR, LF)  
one to four ASCII characters  
Sending the configuration command Ke sets the postamble characters. The postamble  
option may be enabled or disabled; if enabled, up to four postamble characters may be  
defined. Any ASCII character can be specified except NUL, ACK, NAK, DC1, DC2,  
DC3, DC4 or DEL. The character SUB should only be used as the first character in a  
pair, with the second character being either a 1 or a 2. SUB 1 causes the 3700 to include  
the Port ID in the postamble, while SUB 2 specifies that the Code ID should be included.  
Port ID is always 1. Table 4.1 lists the Code ID values. The default setting is postamble  
enabled, CR and LF characters sent with data strings.  
Tip:  
When character pairs SUB 1 and SUB 2 are specified in the postamble, the SUB  
characters are not counted toward the maximum number of ASCII characters  
allowed (four).  
4–8  
Configuring the SCANTEAM 3700  
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Set Communications Protocol Command Kf  
COMMAND  
<Kf mode>  
Parameter ASCII Option  
Mode  
0
1
2
3
4
5
6
7
Disable RTS/CTS *  
Disable XON/XOFF *  
Disable ACK/NAK *  
Mode  
Mode  
Mode  
Mode  
Mode  
Mode  
Mode  
Enable RTS/CTS  
Disable XON/XOFF  
Disable ACK/NAK  
Disable RTS/CTS  
Enable XON/XOFF  
Disable ACK/NAK  
Enable RTS/CTS  
Enable XON/XOFF  
Disable ACK/NAK  
Disable RTS/CTS  
Disable XON/XOFF  
Enable ACK/NAK  
Enable RTS/CTS  
Disable XON/XOFF  
Enable ACK/NAK  
Disable RTS/CTS  
Enable XON/XOFF  
Enable ACK/NAK  
Enable RTS/CTS  
Enable XON/XOFF  
Enable ACK/NAK  
Sending the configuration command Kf sets the communications protocol. The default  
setting is Mode 0, with RTS/CTS, XON/XOFF, and ACK/NAK disabled.  
Configuring the SCANTEAM 3700  
4–9  
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Set Trigger Mode Command Kg  
COMMAND <Kg mode_global, mode_port_1, mode_port_2, #>  
Parameter ASCII Option  
Mode  
0
1
2
3
4
5
Continuous Read  
Mode  
Mode  
Mode  
Mode  
Mode  
Continuous Read, Send Once, Clear on Timeout  
External Trigger, Read While Active  
External Trigger, Read Once  
Serial Trigger  
Serial Trigger or External Trigger,  
Read Once *  
Sending the configuration command Kg sets the trigger mode. The command string is  
interpreted left to right. For example, if you send the following command: <Kg 4, 0>,  
both ports will be set to mode 4, then port 1 changes back to mode 0. Likewise, if you  
send the following command: <Kg , 0, 4>, port 1 is set to mode 0 and port 2 is set to  
mode 4. Both commands have the same end result; port 1 will be in continuous read  
mode and port 2 will be in serial trigger mode. The default setting is Mode_global 5,  
selecting a serial trigger or an external trigger, one read.  
Tip 1: Careful consideration must be taken when configuring multiple ports to a  
continuous trigger mode. The 3700 decodes from only one port at a time. With  
multiple ports triggered, the 3700 will select each in turn and attempt to read. If  
no bar code label is present at the selected port, the 3700 will wait for read  
timeout to expire before stepping to the next port. If read timeout is set to a value  
near or greater than the time it takes a bar code label to pass by a scanner, then  
the label will often be missed.  
Set Read Timeout Command Kh  
COMMAND  
<Kh mode_global, time_global, mode_port_1, time_port_1,  
mode_port_2, time_port_2, #, #>  
Parameter ASCII  
Option  
Mode  
Time  
0
Timeout Ends a Read Attempt * (150)  
one to five ASCII digits,  
range of 10 to 65000  
Sending the configuration command Kh sets the read timeout. One to five ASCII digits  
in the range of 10 to 65,000 determine the number of 10ms increments of time that the  
3700 will, once triggered, wait while attempting to read from a port. For example, if you  
wanted to set port 1 to timeout ends a read attempt after 100ms; you would send the  
following command: <Kh , , 0, 10>. Port 2 is not changed. The default setting is  
Mode_global 0 and Time_global 150 (150 x 10 msec = 1.5 seconds).  
4–10  
Configuring the SCANTEAM 3700  
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Set No Read Message Command Kk  
COMMAND  
<Kk enable, data>  
Parameter ASCII  
Option  
Enable  
Data  
0
1
no  
yes * (NR)  
one to seven ASCII characters  
Sending the configuration command Kk sets the no read message. Any ASCII character  
can be specified except NUL, ACK, NAK, DC1, DC2, DC3, DC4 or DEL. The default  
setting is NR (no read).  
Tip:  
The No Read Message is not sent for scanner ports that are configured for a  
continuous trigger mode.  
Set Votes Command Km  
COMMAND  
<Km data_global, data_port_1, data_port_2, #>  
Parameter ASCII  
Option  
Data  
one or two ASCII digits  
range of 1 to 31 * (3, 1)  
Sending the configuration command Km sets the votes. One or two ASCII digits in the  
range of 1 to 31 determine the number of consecutive identical decodes required for a  
valid read. A selection of 1 means that no voting will take place. The default setting is  
Data_port_1, 3 and Data_port_2, 1, which means voting is set to 3 for port 1 and set to 1  
for port 2.  
Tip:  
When using the voting feature for additional decode security, a value of three is  
generally adequate in most applications.  
Configuring the SCANTEAM 3700  
4–11  
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Set Code 39 Command Kp  
COMMAND  
<Kp enable, require checksum, send checksum, minimum  
length, maximum length>  
Parameter  
ASCII Option  
Enable  
0
1
0
1
0
1
no  
yes *  
no *  
yes  
no *  
yes  
Require Checksum  
Send Checksum  
Minimum Length  
Maximum Length  
Set from 1 to 48 * (1)  
Set from 1 to 48 * (48)  
Sending the configuration command Kp sets Code 39 and all its parameters:  
enable/disable, require checksum, send checksum, minimum length, and maximum  
length. The default setting is Code 39 enabled, doesn’t require or send checksum,  
minimum length 1, and maximum length 48.  
Set Codabar Command Kq  
COMMAND  
<Kq enable, send start/stop, minimum length, maximum  
length>  
Parameter  
ASCII Option  
Enable  
0
1
0
1
no  
yes *  
no  
yes *  
Send Start/Stop  
Minimum Length  
Maximum Length  
Set from 1 to 60 * (6)  
Set from 1 to 60 * (60)  
Sending the configuration command Kq sets Codabar and all its parameters:  
enable/disable, send start/stop, minimum length, and maximum length. The default  
setting is Codabar enabled, send start/stop, minimum length 6, and maximum length 60.  
4–12  
Configuring the SCANTEAM 3700  
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Set I 2 of 5 Command Kr  
COMMAND  
<Kr enable, require checksum, send checksum,  
minimum length, maximum length>  
Parameter  
ASCII Option  
Enable  
0
1
0
1
0
1
no *  
yes  
no *  
yes  
no *  
yes  
Require Checksum  
Send Checksum  
Minimum Length  
Maximum Length  
Set from 2 to 80 * (6)  
Set from 2 to 80 * (80)  
Sending the configuration command Kr sets I 2 of 5 and all its parameters:  
enable/disable, require checksum, send checksum, minimum length, and maximum  
length. The default setting is I 2 of 5 disabled, doesn’t require or send checksum,  
minimum length 6, and maximum length 80.  
Tip 1: To require a fixed length, set the minimum and maximum lengths to the same  
value.  
Tip 2: An Interleaved 2 of 5 symbol must always have an even number of characters  
encoded in it. However, if you have configured the 3700 to require a checksum but  
not send the checksum, the 3700 will reduce the number of characters output by  
one to an odd value. The minimum and maximum lengths will be checked after  
the checksum is removed and so must be set to allow a symbol length that is one  
less than actually encoded in the label to be read.  
Set UPC A/E, EAN 8/13 Command Ks  
COMMAND  
<Ks enable UPC, enable EAN>  
ASCII Option  
Parameter  
Enable UPC  
Enable EAN  
0
1
0
1
no  
yes *  
no  
yes *  
Sending the configuration command Ks sets UPC A/E and EAN 8/13 to enable or  
disable. The default setting is UPC A/E and EAN 8/13 enabled.  
Configuring the SCANTEAM 3700  
4–13  
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Set Code 128 Command Kt  
COMMAND <Kt enable, minimum length, maximum length>  
Parameter  
ASCII Option  
Enable  
0
1
no  
yes *  
Minimum Length  
Maximum Length  
Set from 1 to 80 * (1)  
Set from 1 to 80 * (80)  
Sending the configuration command Kt sets Code 128 and all its parameters:  
enable/disable, minimum length, and maximum length. The default setting is Code 128  
enabled, minimum length 1, and maximum length 80.  
Set Beeper Mode Command Ku  
COMMAND  
<Ku mode_global, mode_port_1, mode_port_2, #>  
Parameter ASCII Option  
Mode  
Mode  
Mode  
0
1
2
Disable beeper *  
Enable beeper on valid read  
Enable beeper on failed read  
Sending the configuration command Ku sets the beeper mode. For example, if you  
wanted to enable the beeper for good reads on port 1; you would send the following  
command: <Ku , 1>. The default setting is Mode_global 0, with beeper disabled.  
Set Scan Rate Command Kv  
COMMAND  
<Kv rate, reserved, reserved>  
Parameter ASCII Option  
Rate  
Rate  
Rate  
0
1
3
50 scans per second  
100 scans per second  
200 scans per second  
The Kv command has been retained in the 3700 for compatibility with the SCANTEAM  
3600, but the 3700 scan rate is fixed at the time of manufacture and cannot be changed  
by the Kv command. The <Kv?> status request (see next section) will report the scan  
rate setting.  
4–14  
Configuring the SCANTEAM 3700  
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4.5  
Configuration Status Query Commands  
The configuration status query commands are used to obtain a status listing of the  
configuration command selections. You may request a listing of the entire series of  
individual configuration status messages or you may request the status of a single  
configuration status message be output to your host system or terminal. Descriptions and  
ASCII characters for the configuration commands follow.  
Note: The commands in this section are shown in ASCII format only. Refer to Appendix D for  
an ASCII conversion chart.  
The following command causes the entire series of individual configuration status  
messages to be output to the host system:  
<?> – configuration query.  
Fifteen configuration status query commands recognized by the SCANTEAM 3700 are:  
<Ka?> – communications port status  
<Kd?> – preamble status  
<Ke?> – postamble status  
<Kf?> – communications protocol status  
<Kg?> – trigger/enable mode status  
<Kh?> – read timeout status  
<Kk?> – no read message status  
<Km?> – votes status  
<Kp?> – Code 39 status  
<Kq?> – Codabar status  
<Kr?> – Interleaved 2 of 5 status  
<Ks?> – UPC, EAN status  
<Kt?> – Code 128 status  
<Ku?> – beeper status  
<Kv?> – scan rate status  
Each configuration query will cause the current status of the selected option to be output  
in a format identical to the configuration command string itself, except that global fields  
are excluded. For example, if the trigger mode_global is set to 5 <Kg?> will result in  
<Kg , 5, 5> being output by the 3700.  
Except for the Communication Port Command, configuration commands take effect  
immediately upon receipt by the 3700. Therefore most configuration commands can be  
verified as having been received by the 3700 by immediately following the command  
with a status query. For the Communications Port Command to become effective, the  
command must be followed by a <Z><A> (save configuration and reset the 3700  
commands) since the port is only initialized upon a reset. Since the 3700 reports the  
current configuration of the port itself, the status query <Ka?> will not indicate if a  
Communications Port Configuration Command has been received correctly until the  
<Z><A> has been received.  
All status output strings will include the current preamble and postamble. Thus if the  
preamble is set to DC1 and the postamble to DC3 then a postamble status query <Ke?>  
will result in the output string DC1<Ke1,DC3>DC3. The receiving system must be able  
to handle the embedded DC3 and not treat it as the termination of the string.  
Configuring the SCANTEAM 3700  
4–15  
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4.6  
Default Operating Parameters  
The SCANTEAM 3700 is configured at the Hand Held Products factory with standard  
(default) operating parameters. The default configuration can be used as is or changed  
(reconfigured) by downloading new parameters over an RS–232 communications line  
from a host instrument. The default configuration settings are listed below.  
Default Configuration Settings  
ACK / NAK  
Baud Rate  
Beeper Mode  
Data Bits  
No Read Message  
Parity  
Postamble  
Preamble  
Read Timeout  
RTS/CTS  
Disabled  
9600  
Disable beeper  
7
“NR”  
Even  
CR LF  
Port ID Code ID  
Timeout ends a read attempt, 1.5 seconds  
Disabled  
1
Serial Trigger or External Trigger, Read Once  
Voting set to 3 for port 1 and set to 1 for port 2  
Disabled  
Stop Bit  
Trigger Mode  
Votes  
XON/XOFF  
Default Configuration: Symbology Settings  
Codabar  
Send Start/Stop  
Enabled  
Yes  
Minimum Length  
Maximum Length  
6
60  
Code 39  
Enabled  
Require Checksum  
Send Checksum  
Minimum Length  
Maximum Length  
No  
No  
1
48  
Code 128  
Enabled  
1
80  
Disabled  
Minimum Length  
Maximum Length  
I 2 of 5  
Require Checksum  
Send Checksum  
No  
No  
Minimum Length  
Maximum Length  
UPC A/E, EAN 8/13  
6
80  
Enabled  
4–16  
Configuring the SCANTEAM 3700  
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5
SERVICE/TECHNICAL ASSISTANCE  
5.1  
Maintenance  
The Hand Held Products SCANTEAM 3700 Machine Mount CCD Bar Code Scanner  
and Decoder is designed to provide reliable and efficient operation, requiring no routine  
maintenance. The 3700 has no moving physical parts. Convection air flow serves to  
cool the unit. Maintenance, therefore is related to troubleshooting and replacement of the  
3700 Machine Mount CCD.  
Troubleshooting procedures are described in the following section. Section 5.4 provides  
procedures for removing and replacing a SCANTEAM 3700 Machine Mount CCD.  
5.2  
Troubleshooting Guide  
This section describes procedures for identifying problems that prevent the SCANTEAM  
3700 from operating normally. Field repair procedures include the following:  
Power supply troubleshooting  
3700 Machine Mount CCD troubleshooting  
5.2.1 Troubleshooting Hints  
If there is no power to the 3700 Machine Mount CCD, check the following:  
Host power supply output to the 3700. Check that the output voltage from the host  
is +5 VDC. If the voltage isn’t present or is out of range, there may be a problem  
with power distribution from the host system. Appendix B provides the specific  
voltage range.  
If there is no output voltage, check to be sure the host instrument power switch is set  
to “ON”; if this switch is on and there is no output voltage, there may be a problem  
with the host power supply.  
Check all cables for secure connections and continuity (with an ohm/volt/meter).  
Warning: Only a qualified person should attempt to replace a power supply.  
Service/Technical Assistance  
5–1  
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5.2.2 Diagnostic Procedure  
The SCANTEAM 3700 Machine Mount CCD may be reset to the last saved  
configuration parameters by issuing a Reset Command. (A list of these parameters may  
be found on in section 4.6 and C.4.)  
To perform a Reset Command, send an <A> serial command to the 3700. This  
action causes all data in memory to be erased and the current user configuration  
parameters to be loaded from non–volatile memory. In the absence of a user  
configuration, the default configuration is loaded into memory. This action allows  
the user to clear memory of any corrupt data from scanned data.  
5.2.3 Troubleshooting Checklist  
Problem  
Possible Cause  
Solution  
3700 does not scan.  
1) Loose I/O communications cable.  
2) Trigger mode not configured correctly.  
1) Connect cable.  
2) Configure the 3700 for the proper trigger  
mode and read timeout value.  
3) Provide trigger consistent with the trigger  
mode configuration.  
3) Not triggered.  
3700 is not reading bar  
code.  
1) Bar code symbol type is disabled.  
2) Symbol length is out of range.  
3) Symbol does not contain a valid  
checksum character.  
1) Enable the symbology.  
2) Configure the 3700 for correct length.  
3) Configure the 3700 to not require checksum  
or use a label with a valid checksum.  
4) Bar code is bad, damaged or out of spec. 4) Replace bar code.  
5) Window is scratched or dirty.  
5) Clean window.  
Beeper does not come on. 1) 3700 is not decoding.  
2) Good read is disabled.  
1) See “3700 is not reading bar code.”  
2) Configure the 3700 for desired good read  
operation.  
Data is not transmitted.  
1) Loose I/O communications cable.  
1) Connect cable.  
2) 3700 is waiting for clear to send (CTS). 2a) Have the receiving equipment generate CTS.  
2b)Disconnect CTS signal allowing the 3700 to  
force CTS to the active state.  
3a) Send an XON to the 3700.  
3) 3700 is waiting for XON.  
3b)Configure the 3700 to disable XON.  
Data message is missing Baud rate, parity, stop bits or data bits is  
or garbled. wrong.  
Configure the 3700 for the proper  
communications parameters.  
Table 5.1 SCANTEAM 3700 Troubleshooting Checklist  
5–2  
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5.3  
Obtaining Factory Service  
Hand Held Products provides service for all its products through a service center located  
at its manufacturing facilities in Skaneateles, New York. To obtain warranty or  
non–warranty service, return the unit to Hand Held Products (postage paid) with a copy  
of the dated purchase record attached.  
In the United States, please contact the Hand Held Products’ Product Service Department  
at the address/telephone number listed below to obtain a Return Material Authorization  
number (RMA #).  
Main Office  
Welch Allyn Data Collection, Inc. (d/b/a Hand Held Products)  
4619 Jordan Road  
P.O. Box 187  
Skaneateles Falls, New York 13153–0187  
Product Service Department  
Telephone: (315) 685–4278 or 685–4360  
Fax: (315) 685–4156  
For service in Europe, please contact your Hand Held Products’ representative (at the  
address that follows) or your local distributor.  
European Office  
Hand Held Products, Ltd.  
Hondsruglaan 87 D  
5628 DB Eindhoven  
The Netherlands  
Telephone: Int+ 31 40 242 4486  
Fax: Int+ 31 40 242 5672  
United Kingdom Office  
Hand Held Products (UK) Ltd.  
Dallam Court  
Dallam Lane  
Warrington  
Cheshire WA2 7LT  
United Kingdom  
Telephone: Int+44 (0) 1 925 240055  
or  
Fax:  
or  
Int+353 1 216 0070  
Int+44 (0) 1 925 631280  
Int+353 1 295 6353  
For service in Asia, please contact your Hand Held Products’ representative (at the  
address that follows) or your local distributor.  
Asia/Pacific Office  
Hand Held Products  
10/F Tung Sun Commercial Centre  
194–200 Lockhart Road  
Wanchai, Hong Kong  
Telephone: Int+852–2511–3050 or 2511–3132  
Fax: Int+852–251–1355  
For service in Japan, please contact your Hand Held Products’ representative (at the  
address that follows) or your local distributor.  
Service/Technical Assistance  
5–3  
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Japan Office  
Hand Held Products  
Bon Marusan 8F  
3–5–1 Kanda–Jinbocho  
Chiyoda–ku  
Tokyo 101, Japan  
Telephone: Int+81–3–5212–7392  
Fax: Int+81–3–3261–7372  
For service in Latin America, please contact your Hand Held Products’ representative (at  
the address that follows) or your local distributor.  
Latin America Office  
Hand Held Products  
5150 North Tamiami Trail  
Suite 302  
Naples, FL 34103–2821  
Telephone: (941) 263–7600  
Fax: (941) 263–9689  
5.4  
Help Desk  
If you need assistance installing or troubleshooting your scanner, please call your  
Distributor or the nearest Hand Held Products technical support office:  
North America:  
Telephone: (315) 685–2476 (8 a.m. to 6 p.m. EST)  
Fax number: (315) 685–4960  
E–mail: [email protected]  
Europe:  
Telephone–  
European Ofc:  
Int+31 40 242 4486  
U.K. Ofc: Int+44 1925 240055  
E–mail: [email protected]  
Asia:  
Telephone: Int+852–2511–3050 or 2511–3132  
E–mail: [email protected]  
5.3.1 Service Under Warranty  
All Welch Allyn bar code products carry a one (1) year warranty (from date of  
shipment). The specific Limited Warranty coverage for the SCANTEAM 3700 Machine  
Mount CCD is described near the end of this manual. Warranty service may be obtained  
by contacting the Welch Allyn Customer Service Group.  
5.3.2 Out Of Warranty Service  
Factory service is also available for out of warranty products on a time and materials or  
fixed price basis. The scanner/decoder should be returned (postage paid) for repair only  
after obtaining a Return Material Authorization (RMA) from a Customer Service  
Representative. When out of warranty product service is required, you will be advised of  
a “not to exceed” price for repair when the Return Material Authorization is requested.  
5–4  
Service/Technical Assistance  
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The following information is required to process an RMA for the product and should be  
available for the Service Representative. It is located on the manufacturers label attached  
to the box the SCANTEAM 3700 was shipped in.  
Model Number  
Serial Number  
Date of Manufacture  
Note: The Welch Allyn Customer Service Group cannot accept materials that are returned  
without an RMA number.  
When out of warranty service is required the Customer Service Representative will  
request a Purchase Order Number in the amount of the “not to exceed” price for repair.  
However, customers will be billed only for the actual service costs.  
5.4  
SCANTEAM 3700 Removal/Replacement  
The application intention of the 3700 makes it a component of the host controlled  
instrument. Power to the host system must be turned off before removing the 3700  
Machine Mount CCD. Removing the 3700 involves reversing the steps that you  
followed during installation (Chapter 3).  
Caution:  
Some circuits in the 3700 Machine Mount CCD are sensitive to electrostatic  
discharge. Be sure you are properly grounded before removing the 3700 from the  
host system.  
Note: Set the host instrument power switch to the “OFF” position.  
Step 1: Disconnect the data communications/power cable between the 3700 Machine  
Mount CCD and the host system (see Chapter 2, Figure 2.2 for the exact  
location of the port on the 3700).  
Step 2: Using a screwdriver, remove the mounting screws, if applicable, from the 3700  
Machine Mount CCD.  
Step 3: Remove the 3700 Machine Mount CCD and place it immediately into an  
antistatic container or an antistatic bag.  
This completes the 3700 Machine Mount CCD removal procedure. For replacement  
vinstructions, please follow the set–up and installation procedures in Chapter 3.  
Service/Technical Assistance  
5–5  
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5–6  
Service/Technical Assistance  
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A
CCD OPERATION AND BAR CODE SCANNING  
A.1 Objectives  
This appendix describes:  
Reading and decoding a bar code symbol.  
Overview of how the SCANTEAM 3700 works, including a scanner diagram with  
the main decoding elements listed.  
In–depth discussion of the operation of the scanner, including a block diagram and  
discussion of the internal parts of the scanner, and a timing sequence diagram.  
Bar code basics and scanning tips.  
A.2 Scanning and Decoding a Bar Code Symbol  
The body of the SCANTEAM 3700 houses all the scanning elements, and  
decoding/interface elements. Refer to Figure A.1.  
LED  
Reflector  
LED Pulse  
Generator  
Bar  
Code  
Symbol  
CCD  
Sensor  
Decoding/Interface  
Aperture  
Power Supply,  
Digitizing,  
Microprocessor,  
Signal  
Lens  
Processing,  
and Control  
Circuitry  
Cable  
Modular  
Connector  
Bar Code  
Label  
Image  
Pixel  
Array  
Figure A.1 Main Elements of the 3700 CCD Bar Code System  
The SCANTEAM 3700 performs the following steps when scanning and decoding a bar  
code symbol:  
1. The scanner turns the LEDs (Light Emitting Diodes) inside the scanner ON, and the  
light from the LEDs illuminate the bar code symbol.  
CCD Operation and Bar Code Scanning  
A–1  
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2. The black bars on the symbol absorb the LED light, while the white spaces scatter  
the LED light.  
3. A portion of the scattered light re–enters the scanner’s optical system and is detected  
by the pixels of the CCD (Charged Coupled Device).  
4. The CCD converts the returned light into a sequence of electrical pulses with  
amplitude proportional to the energy level of the scattered light.  
5. The digitizer converts the analog light signal to a bit serial representation of the bar  
code symbol. The width of the binary signal pulse being proportional to the width of  
the bars and spaces of the bar code symbol.  
6. The Decoding Circuitry decodes the digitized pulses into characters of data  
representative of the bar code symbol.  
7. After a successful decode is complete, a beeper is sounded (if enabled to indicate a  
Good Read). The decoded information is transmitted to the host.  
8. Depending upon the trigger chosen, the scanner either continuously initiates another  
scan cycle or waits for the next trigger to scan.  
LED Reflector  
The bar code symbol is illuminated with a bank of LEDs with a proprietary reflector.  
The LEDs are pulsed, strobing illumination, to stop relative motion of the scanner and  
the label.  
CCD Sensor  
The optical energy scattered from the bar code symbol is focused with a custom lens onto  
the pixel array of the CCD sensor.  
The switching transients from the CCD are removed with analog filters. This filtered  
signal is then an analog representation of scattered light incident on the CCD.  
Peak Detectors and Comparator  
The positive and negative peak detectors retain the signal level associated with the  
minimum black and maximum white reflectances respectively. The comparator  
threshold is then set at a point between the black and white peak reflectance levels. The  
threshold level and the analog representation of the scattered light are then compared  
with a comparator, generating the bit serial digital representation of the bar code symbol.  
A–2  
CCD Operation and Bar Code Scanning  
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Microprocessor  
The microprocessor controls the generation of timing signals required for the operation  
of the SCANTEAM 3700 device. Additionally it monitors the digital output of the  
device, configures the operating parameters sent through serial commands (as required),  
and decodes the scanned bar code data.  
Timing Sequence  
Figure A.2 illustrates the timing sequence for the SCANTEAM 3700.  
Bar Code Symbol  
Being Scanned  
Timing  
Shift Out Analog Data  
Illumination  
Analog Signal from CCD Array  
White  
Black  
Digital Data Out  
White  
Black  
Decoded Data (Decoded Output Only)  
Figure A.2 SCANTEAM 3700 Timing Sequence  
CCD Operation and Bar Code Scanning  
A–3  
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A.3 Bar Code Basics and Scanning Tips  
A Closer Look At Bar Code Symbols  
The illustration at the right shows a typical bar code  
symbol. If you look at it closely, you’ll see it is  
composed of a series of dark lines (bars) and white  
areas (spaces) of various widths. By arranging these  
bars and spaces in a certain order, it is possible to  
represent, or “encode” letters, words and numbers.  
0
42000 06200  
You may also print the numbers represented by the bar code symbol on the label. These  
human readable characters allow you to know exactly what information the scanner is  
sending to the register or terminal. The human readable characters under the bar code  
symbol also allow you to key in information in case the bar code symbol is not readable.  
The blank area located just before and just after the bar space pattern is called the “quiet  
zone.” It is placed on the symbol so the scanner knows exactly where the bar code  
begins and ends. It is important to remember where the quiet zone is located so you can  
scan accurately.  
Bar Code Scanning  
The purpose of the bar code scanner is to “read” the image formed by the bars and  
spaces. A signal sends the information printed on the bar code symbol to the terminal.  
Several types of scanners are in use today. The most common types include the wand  
scanner, the laser scanner, and the CCD scanner. All scanners use optical systems which  
are protected by “windows” at the scanning end to read the bar code symbol. On wand  
scanners, the window is located in the tip. Laser and CCD scanners have a larger and  
more noticeable viewing “window.” It is important to keep these optics clean, because  
just like the lenses on reading glasses, if they become dirty, scratched or smudged, they  
won’t work properly.  
If your scanner is attached to a decoder (or it is also a decoder), the decoder may have a  
beeper that will let you know when a scan has been performed properly and that the bar  
code has been read accurately. After you’ve scanned a symbol, listen for a single beep,  
(called a “good read” beep). This lets you know that the bar code information has been  
received by the terminal. If you don’t hear the single beep or if you hear several beeps, it  
means the symbol is unacceptable to the decoder, and the terminal has not received the  
bar code information. If that happens, try scanning the symbol again.  
Before using any scanner, make sure the symbol is of good quality and that the optic area  
of your scanner is clean. Any dirt or specks in the bar code symbol or on the scanner  
optics may prevent it from reading accurately. Even a symbol that is smudged during  
printing, or gets wrinkled when it is applied to an object can cause a reading problem. If  
you can’t get a good read beep or you begin to receive error beeps, be sure to check the  
scanner optics and the symbol. The decoder may need to enable the beeper, either with a  
hardware configuration or with a software command.  
A–4  
CCD Operation and Bar Code Scanning  
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B
TECHNICAL SPECIFICATIONS  
B.1 Scanner Performance  
The SCANTEAM 3700 performance has been measured in terms of the first bar  
elongation/contraction and inner bar (space) elongation/contraction when scanning  
Welch Allyn test targets. If you need more information on these measurements, contact  
your Welch Allyn representative.  
B.2 Optical Specifications  
Scanning Direction:  
Scan Rate:  
Single Line (Unidirectional)  
100 scans per second  
See chart below.  
Scan Speeds  
Scans/Second  
Approximate Lateral Scan Speed  
Inch/Sec  
375  
mm/Sec  
9500  
100  
Lateral Motion Sensitivity:  
Scan Width:  
5 inches per second (254mm/sec)  
2.4 inches [61mm] at contact  
3.5 inches [89mm] maximum  
Technical Specifications  
B–1  
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Focal Distance (selected at time of order) from scanner window:  
Focal Distance  
Maximum Scan Width  
0.6 inches [15mm] with a 3 inch [76mm] maximum scan width  
1.95 inches [50mm] with a 3.5 inch [89mm] maximum scan width  
3.2 inches [81.3mm] with a 3.5 inch [89mm] maximum scan width  
MRD (minimum reflective difference): 37.5%  
Tilt Angle:  
Controlled by bar code length and height  
(See Figure 3.4)  
Skew Angle:  
+30 to –30 degrees (See Figure 3.4)  
Specular reflection zone 0 to –10 degrees  
(Operation in this zone must be avoided.)  
Pitch Angle:  
+7 to – 7 degrees on 7.5 mil (See Figure 3.4)  
Visible Red LED (Wavelength = 645 nm 30)  
Light Source (Illumination):  
CCD Type  
Standard Resolution/Standard Performance  
Standard Resolution/Enhanced Performance  
High Resolution/Enhanced Performance  
B–2  
Technical Specifications  
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B.3 Electrical Specifications  
Operating Voltage:  
+5V+5% ✺  
Operating Current:  
170 to 250 mA, ✺  
depending on scan rate for  
Standard Resolution/Enhanced Performance  
CCD type  
Power for the SCANTEAM 3700 is provided by the host system.  
Communications Port Connector Pin Assignments:  
See chart below.  
1
10  
10–Pin Modular Connector  
Communications Port  
Pin  
Signal  
Function  
1
2
3
Shield  
Cord Shield  
Trigger/Enable ✤  
Trigger Signal to Decoder  
Scanner Enable (Input)  
4
5
6
7
Ground  
RX Data  
TX Data  
VCC  
System Ground  
Receive Data (Input)  
Transmit Data (Output)  
+5VDC Power (Input)  
Ready to Send (Output)  
RTS  
8
9
CTS  
Clear to Send (Input)  
10  
State depends on use  
Hardwire Option:  
See chart below.  
Four Pads for Hardwire to  
3700 Motherboard  
Pin  
Signal  
Function  
1
2
3
4
BTS  
Bootstrap  
Second Scanner Input  
Reset  
DIG IN  
DEFAULT  
IND  
Good Read  
Technical Specifications  
B–3  
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Indicators:  
Beeper  
Beeper.  
See descriptions below.  
The good read/no read beeper indicator is configurable and can be disabled, if desired.  
B.4 Environmental Specifications  
Operating Temperature:  
32° F to 122° F (0° C to +50° C)  
Storage Temperature:  
–40° F to 158° F (–40° C to +70° C)  
Relative Operating  
and Storage Humidity:  
0 to 95% (non–condensing)  
Barometric Pressure:  
ESD:  
101,000 to 69,000 Pascals  
(Sea level to 3000 meters)  
15 KV ✺  
A drain path for ESD should be provided when installing a 3700 in the host system.  
Shock (Drop Test):  
Sustains three (3) drops from 4 feet (1.2  
meters) to a non–yielding surface  
Mean Time Between  
Failure (Ground Benign):  
45,000 hrs. minimum  
(will vary among models)  
B.5 Mechanical Specifications  
3700:  
Width:  
Length:  
Height:  
3.5 Inches (89mm)  
2.9 Inches (75mm)  
1.05 Inches (26m)  
Interface Cables:  
1) Welch Allyn p/n 42204595–01  
Input/Output cable with 25 pin connector.  
Note: A null modem is required for connection to a DTE type port.  
Mounting Holes:  
Four #6–32 UNC–2B (M3.5)  
(Alternate dimensions available.)  
B–4  
Technical Specifications  
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B.6 Bar Code Symbol Specifications  
All bar code symbols should satisfy the appropriate AIM Uniform Symbology  
Specification.  
Background Substrate  
The bar code symbol should be printed on material which is reflective and has a matte  
(not glossy) finish. A background diffuse reflectance of at least 70% to 80% is desirable  
for optimum contrast.  
Ink Color and Type  
The type of ink should be compatible with 660nm LEDs used in the scanner. The bar  
code symbols inked bars should not exceed 10% reflectance at 660nm which is being  
used for reading, whether printed with black ink or colored ink.  
Voids and Specks  
The code should be printed clearly, free of voids, specks, blemishes and lines which  
could “fool” the scanner. Specks or blemishes in the white spaces, or false or missing  
bar sections could be interpreted by the reading equipment as part of the code.  
Generally, the width of such flaws is more serious than the height. Code symbols should  
be rejected if these defects are present.  
Definition  
The bars in the bar code symbol should be well defined. Their edges should not be rough  
or fuzzy, so that the bars and spaces have the proper widths intended for the bar code  
symbology used. Since a scanner’s aperture and resolution are chosen to comply with  
these widths, definition should be sharp and consistent.  
Tolerance  
The ratio of the widths of bars and spaces in a bar code symbol must conform to the  
appropriate AIM bar code specifications and can cause problems if not correct  
throughout the bar code. Problems can occur when bar edges are smeared or rough, or  
when they exhibit voids.  
Technical Specifications  
B–5  
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B.7 SCANTEAM 3700 Interface Cable  
Cable part number: 42205204–01 or 42205204–02 (external power required)  
Caution: Do not substitute any other Welch Allyn serial interface cable.  
To SCANTEAM 3700  
To Host System  
Interface Port  
P2  
P3  
P1  
Optional connector for external power supply  
P1  
P2  
10 Pin RJ41 Modular  
9 Pin D Female  
Pin5  
Pin 1  
Pin 1  
Pin 10  
Pin 9  
Pin 6  
Connector Pinouts  
Connector Pinouts  
1
2
3
4
5
6
7
8
9
10  
1
2
3
4
5
6
7
8
9
TRIG  
TX  
RX  
Unused  
GND  
Unused  
CTS  
RTS  
Shield/Drain  
TRIG – Trigger/Enable (input)  
GND– Ground  
RX – Receive Data (input)  
TX – Transmit Data (output)  
VCC (+5VDC – input)  
RTS – Ready to Send (output)  
CTS – Clear to Send (input)  
VCC or Unused*  
Shell Shield/Drain  
*Pin 9 is unused if an exter-  
nal power supply is used  
(P3).  
Optional: P3  
4 Pin Mini–Din Female  
Pin 4  
Pin 3  
Pin 2  
Pin 1  
Connector Pinouts  
1
2
3
4
VCC  
GND  
Unused  
Unused  
Shell Shield/Drain  
B–6  
Technical Specifications  
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C
SERIAL COMMANDS SUMMARY  
C.1 Configuration Commands  
The following is a summary of configuration commands sent by the host system. More  
details are provided in Section 4.4, Configuration Commands.  
Note: These commands may contain port–specific data not relevant to the SCANTEAM 3700  
machine mount CCD. This extra data will be accepted, but ignored. These items are  
identified in the command descriptions by a pound sign (#).  
Command  
Format  
Set Communications Port Command  
Set Preamble Command  
<Ka baud, parity, stop bits, data bits>  
<Kd enable, data>  
Set Postamble Command  
<Ke enable, data>  
Set Communications Protocol Command  
Set Trigger Mode Command  
<Kf mode>  
<Kg mode_global, mode_port_1,  
mode_port_2, #>  
Set Read Timeout Command  
<Kh mode_global, time_global,  
mode_port_1, time_port_1,  
mode_port_2, time_port_2, #, #>  
<Kk enable, data>  
<Km data_global, data_port_1,  
data_port_2, #>  
Set No Read Message Command  
Set Votes Command  
Set Code 39 Command  
<Kp enable, require checksum, send  
checksum, minimum length,  
maximum length>  
Set Codabar Command  
Set I 2 of 5 Command  
<Kq enable, send start/stop, minimum  
length, maximum length>  
<Kr enable, require checksum, send  
checksum, minimum length,  
maximum length>  
Set UPC A/E, EAN 8/13  
Set Code 128 Command  
<Ks enable UPC, enable EAN>  
<Kt enable, minimum length,  
maximum length>  
Set Beeper Mode  
<Ku mode_global, mode_port_1,  
mode_port_2, #>  
Serial Commands Summary  
C–1  
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C.2 Operational Commands  
The following is a summary of operational commands sent by the host system. More  
details are provided in Section 4.3, Operational Commands.  
Command  
Format  
Reset Command  
<A>  
DC4  
DC2  
<1>  
Disable Scanning Command  
Enable Scanning Command  
Serial Trigger Command  
Save Configuration Command  
<Z>  
C.3 Configuration Status Query Commands  
The following is a summary of configuration status query commands sent by the host  
system. More details are provided in Section 4.5, Configuration Status Query  
Commands.  
Command  
Format  
Configuration Query <?>  
Causes the entire series of individual status messages to be output.  
Individual Configuration Query <K?>  
Stands for the letter of the individual configuration command. Causes a single  
configuration status message to be output.  
To determine the current configuration status for an individual configuration command  
section use the appropriate query string indicated below:  
Command  
Format  
Communications Port Status  
Preamble Status  
Postamble Status  
Communications Protocol Status  
Trigger/Enable Mode Status  
Read Timeout Status  
No Read Message Status  
Votes Status  
Code 39 Status  
Codabar Status  
I 2 of 5 Status  
UPC, EAN Status  
Code 128 Status  
<Ka?>  
<Kd?>  
<Ke?>  
<Kf?>  
<Kg?>  
<Kh?>  
<Kk?>  
<Km?>  
<Kp?>  
<Kq?>  
<Kr?>  
<Ks?>  
<Kt?>  
<Ku?>  
<Kv?>  
Beeper Status  
Scan Rate  
C–2  
Serial Commands Summary  
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C.4 Default Configuration Settings  
The following is a summary of default configuration settings.  
Configuration CommandDefault Settings  
ACK / NAK  
Baud Rate  
Beeper Mode  
Data Bits:  
Disabled  
9600  
Disable beeper  
7
No Read Message  
Parity  
“NR”  
Even  
Postamble  
Preamble  
CR LF  
Port ID Code ID  
Read Timeout  
RTS/CTS  
Timeout ends a read attempt, 1.5 seconds  
Disabled  
Stop Bit:  
1
Trigger Mode  
Serial Trigger or External Trigger, Read  
Once  
Votes  
XON/XOFF  
3 votes for port 1 and 1 vote for port 2  
Disabled  
Symbology Configuration  
Default Settings  
Codabar  
Enabled  
Send Start/Stop  
Minimum Length  
Maximum Length  
Code 39  
Yes  
6
60  
Enabled  
Require Checksum  
Send Checksum  
Minimum Length  
Maximum Length  
Code 128  
Minimum Length  
Maximum Length  
EAN 8/13  
No  
No  
1
48  
Enabled  
1
80  
Enabled  
Disabled  
No  
I 2 of 5  
Require Checksum  
Send Checksum  
Minimum Length  
Maximum Length  
UPC A/E  
No  
6
80  
Enabled  
Serial Commands Summary  
C–3  
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C–4  
Serial Commands Summary  
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D
ASCII CONVERSION TABLE  
BIT NUMBERS  
0
0
0
0
1
1
1
1
0
0
0
1
1
2
1
3
0
4
0
5
1
6
1
7
0
1
0
1
0
1
0
1
COLUMN  
b7 b6 b5 b4 b3 b2 b1  
ROW  
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
NUL DLE  
SOH DC1  
STX DC2  
ETX DC3  
EOT DC4  
ENQ NAK  
ACK SYN  
BEL ETB  
SP  
!
0
1
2
3
4
5
6
7
8
9
:
@
A
B
C
D
E
F
P
Q
R
S
T
U
V
W
X
Y
Z
[
p
q
r
1
a
b
c
d
e
f
2
3
#
$
%
&
s
t
4
5
u
v
6
7
G
H
I
g
h
i
w
8
BS  
HT  
LF  
VT  
FF  
CR  
SO  
SI  
CAN  
EM  
(
x
9
)
y
10  
11  
12  
13  
14  
15  
SUB  
ESC  
FS  
*
J
j
z
+
,
;
K
L
k
l
{
<
=
>
?
\
|
GS  
.
M
N
O
]
m
n
}
RS  
^
~
US  
/
_
o
DEL  
CONTROL FUNCTION DEFINITIONS  
NUL  
SOH  
STX  
ETX  
EOT  
ENQ  
ACK  
BEL  
BS  
Null, or all zeros  
Start of heading  
Start of text  
DC1  
DC2  
DC3  
DC4  
NAK  
SYN  
ETB  
CAN  
EM  
Device control 1  
Device control 2  
Device control 3  
Device control 4  
End of text  
End of tranmission  
Enquiry  
Negative acknowledge  
Synchronous idle  
End of transmission block  
Cancel  
Acknowledge  
Bell, or alarm  
Backspace  
End of medium  
Substitute  
HT  
Horizontal tabulation  
Line Feed  
SUB  
ESC  
FS  
LF  
Escape  
VT  
Vertical tabulation  
Form feed  
File separator  
Group separator  
Record separator  
Unit separator  
Space  
FF  
GS  
CR  
Carriage Return  
Shift out  
RS  
SO  
US  
SI  
Shift in  
SP  
DLE  
Data link escape  
DEL  
Delete  
ASCII Conversion Table  
D–1  
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D–2  
ASCII Conversion Table  
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SCANTEAM 3700 GLOSSARY  
AIM– is the Automatic Identification Manufacturers, Inc. AIM is an industry  
organization that supports the application of all varieties of automatic identification  
technology including bar codes. An important contribution has been AIM’s efforts to  
standardize bar code symbologies and the way they are identified in data communication.  
Algorithm– is a finite set of rules to solve a problem in a measurable number of steps.  
It is a predetermined numerical calculation which is permanently programmed into the  
data system’s memory to provide a desired result (bar code decoding, for example).  
Ambient Light Immunity– describes the ability of a scanner to maintain its specified  
scanning ability in the presence of external light sources. Usually, scanners are specified  
for incandescent, florescent, and sunlight.  
Analog– (used in contrast to Digital) describes a signal whose amplitude is directly  
proportional to the physical factors responsible for the signal. An example of this is an  
optical sensor’s output depicting the bars and spaces of a bar code as it “sees” it.  
ASCII– is an acronym for the American Standard Code for Information Interchange. It  
is a data communications protocol for data transmission between an originating and a  
destination interface. 128 coded characters are included, comprising 96  
noncommunications data characters and 32 control characters. It should be noted that  
most bar code symbologies are unable to encode the full ASCII set.  
Asynchronous Serial Communication– is a form of data communication transmission  
which occurs without a regular or predictable time relationship. The transmission of data  
characters is one at a time.  
Autodiscriminates– refers to the ability of the SCANTEAM 3700 to recognize and  
decode multiple bar code symbologies.  
Bar code– is an array of parallel bars and spaces arranged in a predetermined pattern to  
represent data elements called characters.  
Baud Rate– is a means of expressing data transmission speed, where “baud” equals the  
number of signal events per second (roughly equivalent to bits per second).  
Beam Velocity– is the speed of a laser’s scanning beam on the target.  
Bidirectional– refers to the ability of a scanner to scan a bar code in either a  
left–to–right or right–to–left direction.  
Bit– is a contraction of “binary digit,” the smallest unit of information used in data  
processing.  
Glossary–1  
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Buffer– refers to a storage facility in a data communications system which can  
compensate for a difference in time or rate of data transmission.  
Byte– is a group of 8 bits handled as a unit.  
Character (Bar code)– is group of bars and spaces which represents a single number,  
letter, mark or other graphic element.  
Check Character or Digit– is a special character which is part of the bar code and can  
be generated by an algorithm, and used to insure data integrity. When transmitted, the  
same algorithm can be used by the host on the data characters and this independent  
calculation can be compared to the transmitted check character. This procedure can also  
be accomplished wholly within the decoder. Often the check character is not transmitted  
because it is not a data character.  
Codabar Start and Stop Enabled– is a decoder option. When enabled, the capital  
letters representing the start and stop characters will be included in the data message.  
Code ID– is a letter that designates the symbology which has been decoded. The Code  
ID can be included in the data preamble or postamble to identify the scanned symbology  
to the host device. Welch Allyn has a standard set of lower case Code ID’s. These are  
given in Table 4.2. See also Port ID.  
Code 39 Check Character Included– is a decoder option. When enabled with Code 39  
check character required, the check character will be confirmed and included in the data  
message.  
Code 39 Check Character Required– is a decoder option. When enabled, Code 39’s  
checksum will be calculated and confirmed for a valid read.  
(Host) Computer– is the data system’s controlling processor which interfaces with the  
decoder (either directly or through a multiplexer) and other system elements to receive  
their data outputs and command their functions.  
Decoder– (bar code) is a microprocessor based electronic device which translates the  
electrical signals from a bar code scanner into recognizable or computer compatible data.  
Decoding Enabled– is a decoder option that allows the decoding of an individual bar  
code symbology to be enabled or disabled.  
Density (Bar code)– refers to the number of characters in a linear inch of bar code.  
Depth of Field– refers to the range of distances over which a scanner can accurately  
digitize barcode. This distance is measured from the front of the scanner at the exit  
window and is dependent on code size, contrast, and quality. Depth of field is equal to  
the far distance minus the near distance (distance).  
Glossary–2  
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Digital– (used in contrast to Analog) describes a coded squarewave signal (processed  
from an analog signal) which is utilized by decoding circuitry. Digital bar code is  
generally square wave pulses (0 to 5 volts) with widths which depict the bar and space  
widths in the code.  
DIP– is an acronym for “dual in–line pins,” a type of integrated circuit package. DIP  
components are used with through–hole or viahole circuit board technology.  
Exit Window– is the optical opening through which the laser beam, or other method of  
illumination, leaves the scanner.  
Far Distance– is the farthest distance that a scanner can accurately digitize a given bar  
code.  
Field Width– is the window width. Refers to the greatest width of bar code label that  
can be successfully interpreted.  
Firmware– is a term for software which is permanently designed into a data system  
device (such as a bar code decoding algorithm) to provide special programs and service  
routines.  
Focal Distance– is the distance of highest resolution in front of the scanner window.  
Host Computer– refers to the data system’s controlling processor which interfaces with  
the decoder and other system elements to receive their data outputs and command their  
functions.  
Interleaved 2 of 5 Check Digit Included– is a decoder option. When enabled with  
Interleaved 2 of 5 check digit required, the check digit will be confirmed and included in  
the data message.  
Interleaved 2 of 5 Check Digit Required– is a decoder option. When enabled,  
Interleaved 2 of 5’s checksum will be calculated and confirmed for a valid read.  
Laser Enable– is a scanner input signal that controls the flow of power to the scanner.  
Usually this signal will control all the scanning functions in the scanner.  
LED– is an acronym for “light emitting diode.”  
Marker Beam– refers to a visual indicator that an infrared laser beam is present. The  
marker beam is an aid to pointing a hand–held or set up a machine mount scanner. This  
beam is not necessary for the optical performance of the laser scanner.  
Message Length– refers to the number of characters in the data message decoded from  
a bar code label.  
Glossary–3  
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Minimum and Maximum Message Lengths– refers to how the various symbologies  
may be restricted in code length to minimize the chances of misreading a bar code. By  
setting the message length, the decoder will count the data characters plus any others  
(start/stop, check digit, etc.) and only accept those bar code reads that fall within the set  
message length parameters. The default values of the minimum and maximum message  
lengths are indicated in section 4.4 under the specific configuration commands for setting  
the bar code symbologies.  
Near Distance– is the nearest distance that a scanner can accurately digitize a given bar  
code.  
No Read, Non–read, Non–scan– is the absence of data at the scanner output after an  
attempted scan due to no code, defective code, scanner failure or operator error.  
Non–volatile– refers to the characteristic of a device which allows it to retain data in  
memory when power is lost or turned off.  
Optical Axis– is a line extending from the center of the exit window to the midpoint of  
the usable scan length.  
Parity– is a means of checking character bit patterns for validity by confirming if they  
contain an Even or Odd number of “1”s.  
PLCC– is an acronym for “plastic leaded chip carrier,” a type of integrated circuit  
package. PLCC components are used in surface mount circuit board technology.  
Port– refers to the electrical connector on a decoder, computer or other system  
component through which data is transmitted or received.  
Port ID– is a number that designates the scanner port from which a bar code signal has  
been decoded. The Port ID can be included in the data preamble or postamble to identify  
the scanner input port to the host device. The Port ID numbers are given in Table 4.1.  
See also Code ID.  
Protocol– refers to a set of procedures for establishing and controlling data  
transmissions.  
Quiet Area– is an area of clear space, containing no dark marks, which precedes the  
start character of a symbol and follows the stop character. Also known as Quiet Zone.  
RS–232–C– is a set of rules which govern the transfer of data between Data Terminal  
Equipment (DTE) and Data Communications Equipment (DCE), effected through 25 pin  
plug–in connectors. This standard applies to both synchronous and asynchronous  
transmissions at speeds up to 20K bps (bits/sec) in full or half–duplex modes.  
Scan Enable– is a scanner input signal that controls the flow of power to the scanner.  
Usually this signal will control all the scanning functions in the scanner.  
Glossary–4  
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Scan Rate– is the number of times a laser’s scanning beam passes through the exit  
window in one second.  
Scan Velocity– is the speed of a laser’s scanning beam on a target at a given distance  
from the front of the scanner or rotating polygon mirror. Usually expressed in  
inches/sec.  
Scan Width– is the length of the widest bar code label that can be successfully  
interpreted by the scanner.  
Scanner– is an opto–electronic device which produces electrical signals representing the  
light it detects as it “sees” a bar code.  
SMT– is an acronym for “surface mount technology.”  
Specular Reflection Zone – The zone where light from the scanner’s illumination  
source is reflected directly back into the scanner. Specular reflection interferes with the  
scanner’s operation. This zone should be avoided.  
Start/Stop Characters– are characters used at the beginning and end of a bar code label  
that indicate the start and stop (end) of the label.  
Trigger– is a signal input to the decoder that the scanning process should be initiated.  
The actual trigger mechanisms can be a push button switch, photoelectric control,  
internal object sense, proximity sensor, or multiple combinations of all of these.  
Usable Scan Length– refers to that portion of the scan path for which the scanner can  
accurately digitize bar code and maintain all its specifications. This length is specified  
on a flat surface which is perpendicular to the optical axis of the scanner.  
Volatile– refers to the characteristic of a device which loses data in memory when  
power is lost or turned off.  
Voltage Range– refers to the specified range of voltages over which a decoder or a  
scanner can maintain all of its electrical, optical (for scanners), and environmental  
specifications.  
Voting– is a feature of the SCANTEAM 3700 set by using the Set Votes Configuration  
Command, Km. If the Voting selection is set to more than 1, the SCANTEAM 3700  
decodes and compares consecutive outputs from the scanner(s); successive reads of the  
same data are required for a valid read. Voting results is a slightly slower read rate, but  
will reduce the probability of reading errors when a laser scanner, especially, is being  
used. If the Voting selection is set to 1, only one laser scan resulting in a successful  
decode is required for a valid read.  
Glossary–5  
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Glossary–6  
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INDEX  
A
AIM Publications, vi  
E
Electrical Specifications, B-3  
Communication Port Connector Pin Assignments, B-3  
Four Pads/Hardwire to Motherboard, B-3  
Indicators, B-4  
ASCII Conversion Table, D-1  
Control Function Definitions, D-1  
Auxiliary Trigger, 2-5  
Operating Current, B-3  
Operating Voltage, B-3  
Environmental Specifications, B-4  
Barometric Pressure, B-4  
ESD, B-4  
B
Bar Code Basics and Scanning Techniques, A-4  
Bar Code Scanning, A-4  
Bar Code Symbols, A-4  
Humidity, B-4  
Mean Time Between Failure, B-4  
Operating Temperature, B-4  
Shock (Drop Test), B-4  
Storage Temperature, B-4  
Bar Code Symbol Specifications, B-5  
Background Substrate, B-5  
Definition, B-5  
Ink Color and Type, B-5  
Tolerance, B-5  
Voids and Specks, B-5  
Evaluation Use, 3-2  
See also Installation in Host Instrument; Troubleshooting  
Guide  
Preparation, 3-2  
Bar Code Symbologies, 1-2  
Barcode Orientation, 3-6  
Beeper. See Indicator  
Scanner Software Configuration, 3-3  
External Trigger. See Auxiliary Trigger  
C
CCD Sensor, A-2  
F
Factory Service, 5-3  
Out of Warranty Service, 5-4  
Warranty Service, 5-4  
Communications I/O Port, 2-4  
See also Interface Port  
Asynchronous Serial ASCII Interface, 2-4  
Communications Port, 2-4  
Miscellaneous Communications Port Pinouts, 2-5  
G
General Dimensions, 3700, 2-2  
D
Decoder Operation, Block Diagram, 2-3  
H
Default Operating Parameters, 4-16  
Configuration Settings, 4-16  
Symbology Settings, 4-16  
Hardware Description, 1-1  
See also System Hardware Description  
Diagnostic Procedure. See Troubleshooting Guide  
Hardwire Option. See Electrical Specifications  
Index–1  
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Focal Distance, B-2  
Lateral Motion Sensitivity, B-1  
Light Source, B-2  
I
Identification Label, 3-2  
MRD (Minimum Reflective Difference), B-2  
Pitch Angle, B-2  
Pitch/Roll, 3-7  
Scan Rate, B-1  
Scan Width, B-1  
Indicator, 2-3  
Audible Indicator, 2-3  
Installation in Host Instrument, 3-4  
See also Evaluation Use; Troubleshooting Guide  
Scanning Direction, B-1  
Skew Angle, B-2  
Skew/Yaw, 3-7  
Interface Cable. See SCANTEAM 3700, Interface Cable  
Interface Port, 1-2  
See also Electrical Specifications  
Specular Reflection, 3-7  
Tilt, 3-7  
Tilt Angle, B-2  
L
LED Reflector, A-2  
P
Peak Detectors and Comparator, A-2  
M
Maintenance, 5-1  
Power Requirements. See Power Supply Port  
Power Supply Port, 2-6  
See also Interface Port  
Mechanical Layout, 2-2  
Mechanical Specifications, B-4  
3700 Dimensions, B-4  
Interface Cable, B-4  
R
Mounting Holes, B-4  
Related Publications, vi  
Microprocessor, A-3  
Modular I/O Port, 2-3  
Modular Power Port, 2-3  
S
Mounting Dimensions  
See also Installation in Host Instrument  
SCANTEAM 3700, 3-5  
Scanner Illumination Clearance, 3-8  
Scanner Operation, Block Diagram, 2-3  
Scanner Performance, B-1  
Mounting Inserts, 2-3  
Scanning a Bar Code, A-1  
N
Nonvolatile Memory, 1-2  
SCANTEAM 3700  
Applications, 1-1  
Communications Features, 4-1  
Features, 1-1  
Interface Cable, B–6  
Operating Theory, 2-3  
O
SCANTEAM 3700 Replacement, 5-4  
See also Maintenance  
Optical Specifications, B-1  
CCD Type, B-2  
Index–2  
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Serial Commands, 4-1  
Command Conventions, 4-2  
Command Format, 4-2  
Enable Decoding Command, 4-3  
Reset Command, 4-3  
Save Configuration Command, 4-4  
Serial Trigger 1 Command, 4-4  
Serial Trigger 2 Command, 4-4  
Configuration Commands, 4-5  
Set Beeper Mode Command, 4-14  
Set Codabar Command, 4-12  
Set Code 128 Command, 4-14  
Set Code 39 Command, 4-12  
Set Communications Port Command, 4-6  
Set Communications Protocol Command, 4-9  
Set I 2 of 5 Command, 4-13  
Set No Read Message Command, 4-11  
Set Postamble Command, 4-8  
Set Preamble Command, 4-7  
Set Read Timeout Command, 4-10  
Set Scan Rate Command, 4-14  
Set Trigger Mode Command, 4-10  
Set UPC A/E, EAN 8/13 Command, 4-13  
Set Votes Command, 4-11  
Serial Commands Summary, C-1  
Configuration Commands Summary, C-1  
Configuration Status Query Commands Summary, C-2  
Default Configuration Settings, C-3  
Operational Commands Summary, C-2  
Service  
Hong Kong, 5-4  
Ireland, 5-3  
U.K., 5-3  
U.S., 5-3  
Software Description, 1-2  
System Hardware Description, 2-1  
See also Hardware Description  
Configuration Status Query Commands, 4-15  
Beeper Status, 4-15  
Codabar Status, 4-15  
System Operation, Block Diagram, 2-1  
Code 128 Status, 4-15  
Code 39 Status, 4-15  
Communications Port Status, 4-15  
Communications Protocol Status, 4-15  
Configuration Query, 4-15  
Interleaved 2 of 5 Status, 4-15  
No Read Message Status, 4-15  
Preamble Status, 4-15  
T
Timing Sequence, A-3  
Troubleshooting Guide, 5-1  
Diagnostic Procedure, 5-2  
Troubleshooting Checklist, 5-2  
Troubleshooting Hints, 5-1  
Read Timeout Status, 4-15  
Scan Rate Status, 4-15  
Trigger/Enable Mode Status, 4-15  
UPC, EAN Status, 4-15  
Votes Status, 4-15  
Operational Commands, 4-3  
Disable Decoding Command, 4-3  
W
Welch Allyn Product Service  
Asia, 5-4  
Europe and Great Britain, 5-3  
Index–3  
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Index–4  
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SCANTEAM 3700 LIMITED WARRANTY  
Welch Allyn, Inc., hereby warrants its Machine Mount CCD Scanner to be functional and  
free from manufacturing defects at the time of delivery. Welch Allyn, Inc. further  
warrants that it will replace or repair, at its option, any unit that fails to perform  
according to Welch Allyn’s published specifications during a period of one (1) year from  
the time of shipment by Welch Allyn, Inc. to the user or the time it is purchased from any  
of Welch Allyn Inc.’s Authorized Distributors. Any attempt on the part of the user to  
disassemble or service the wand, except for tip replacement, shall void the warranty.  
This warranty does not apply to products which have been damaged by improper  
handling, shipping or misuse. The warranty does not apply if, in the sole opinion of  
Welch Allyn, Inc., the unit has been damaged by accident, misuse, neglect, improper  
shipping or handling. Since the unit is sensitive to static discharges and electricity, the  
responsibility to protect it from static damage is solely that of the user. The warranty is  
valid only if the wand has not been tampered with, or serviced by any party unauthorized  
by Welch Allyn, Inc. as a repair facility.  
THE WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ANY AND ALL  
OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. THE BUYER ACKNOWLEDGES THAT NO OTHER  
REPRESENTATIONS WERE MADE OR RELIED UPON WITH RESPECT TO THE  
QUALITY AND FUNCTION OF THE SCANNER HEREIN SOLD.  
In no event shall Welch Allyn, Inc. or its resellers be liable for any loss, inconvenience or  
damage whether direct, incidental, consequential or otherwise, and whether caused by  
negligence or other fault resulting from the breach of any express warranty except as set  
forth herein. Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so the above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which  
vary from state to state or country to country.  
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4619 Jordan Road  
P.O. Box 187  
Skaneateles Falls, New York 13153–0187  
3700/TM Rev E  
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