REVERSE OSMOSIS APPLIANCE
OWNER’S MANUAL AND INSTALLATION GUIDE
MODELS H2000, H2500, H3000, H3500, LC30,
LC50, LC100, LC50P, LC100P
VERSION 4.2
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Contents
OWNER INFORMATION......................................................................................................................................4
General Information .......................................................................................................................................4
Service Log....................................................................................................................................................5
Introduction to Reverse Osmosis ...................................................................................................................6
How Your Appliance Works............................................................................................................................8
WQA–Performance Data Sheet ...................................................................................................................10
Fact Section for Pentavalent Arsenic Treatment Appliances........................................................................12
INSTALLATION AND MAINTENANCE INFORMATION...................................................................................13
Checklist Before Installation.........................................................................................................................13
Installation Tool List .....................................................................................................................................14
Installation Diagram .....................................................................................................................................15
Typical Flow Diagram...................................................................................................................................16
Booster Pump Retrofit Diagrams..................................................................................................................17
Installation Steps and Start-Up Procedures .................................................................................................18
Changing Filters...........................................................................................................................................24
Sanitizing the WaterMax® RO Appliance......................................................................................................27
Assembly and Parts .....................................................................................................................................29
Optional Parts ..............................................................................................................................................40
Troubleshooting ...........................................................................................................................................41
RO Specifications.........................................................................................................................................43
Certificates...................................................................................................................................................44
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OWNER INFORMATION
General Information
Congratulations on choosing a superior Hague water treatment appliance! Use
this guide to attain the maximum benefit from your appliance. As an owner, you
may find the first few pages to be the most helpful in solving your needs. If you
have trouble with the operation of your appliance, see Troubleshooting in the back
of this manual or contact your independent Hague dealer.
Warning: This appliance must be applied to potable water only. It is recommended that an independent Hague
dealer install and maintain this appliance.
Note: The manufacturer reserves the right to make specification and product changes without prior notice.
This manual is for installation, operation, and maintenance of the following RO appliance models:
ꢀ WaterMax® H2000
ꢀ WaterMax® H2500
ꢀ WaterMax® H3000
ꢀ WaterMax® H3500
ꢀ WaterMax® LC30
ꢀ WaterMax® LC50
ꢀ WaterMax® LC100
ꢀ WaterMax® LC50P
ꢀ WaterMax® LC100P
For Owner’s Reference
Date of Installation:
Model Number:
Serial Number1:
Installer’s Signature:
Dealership Name:
Dealership Address:
Dealership Phone Number:
Hardness:
Iron:
pH:
Water Pressure:
Water Temp:
Returned Warranty Card Date2:
1 The serial number is located on top of the mounting bracket.
2 Completely fill out the Warranty Card and return it by mail to ensure that the appliance is registered with the factory and the warranty
becomes validated.
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Service Log
Services
We recommend that you have your local independent Hague dealer service this appliance.
Important: Meeting operational maintenance and replacement requirements are essential for this product to
perform to specifications. Hague recommends that the storage tank be drained weekly to maintain highest
quality water.
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Introduction to Reverse Osmosis
Reverse Osmosis (RO) operates by removing contaminants from water at the molecular level. By using your
household water pressure to squeeze your water against a special membrane, water molecules are separated
from impurities. Rejected dissolved solids are automatically rinsed down the drain leaving only high-quality,
delicious water for you to use.
General Information
1. WaterMax® Reverse Osmosis Drinking Water Appliances replenish at about one-half gallon per hour,
depending on your tap water pressure and the water temperature. Low water pressure and
temperature will cause all RO appliances to produce a lower quantity of treated water. This appliance is
designed with a self-regulating flush feature that limits the reject water to approximately four gallons for
every gallon of permeate water. Your RO will perform better and last longer with heavy use. We
encourage you to water house plants, provide water for pets, cook, mix drinks, fill batteries, etc., with
RO water.
Figure 1: H3500 RO Appliance
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Introduction to Reverse Osmosis, Cont.
2. The storage tank will store between two and three gallons of water.
Note: The storage tank will operate in either a horizontal or a vertical position to permit convenient placement
under your sink. Additional tanks may be added to your appliance to provide more storage, space permitting.
3. Your WaterMax® RO Drinking Water Appliance can be connected to your automatic ice maker and
cold water dispenser in the refrigerator door. You may also want to install additional spigots in remote
locations such as at a wet bar.
4. Your WaterMax® RO Drinking Water Appliance is designed to be used on cold water only. Never run
warm or hot water through your appliance.
Caution: Connect to the cold water supply only!
Warning: Do not allow your appliance to freeze.
5. The rate that water will dispense through your treated water spigot will not be as strong as your regular
sink faucet. The appliance is designed to operate at up to 90% of your regular sink water pressure.
6. The WaterMax® spigot has two dispensing positions. Push down on the black handle for intermittent
flow, or lift the handle to a vertical position for continuous flow. The spout may be turned clockwise or
counterclockwise for convenient use. The spigot handle may also be repositioned for your
convenience.
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How Your Appliance Works
Your WaterMax® Drinking Water Appliance has been designed as a complete, self-contained appliance using
three stages of primary filtration and separation. The frequency in which membranes and filters should be
replaced depends upon the quality of the water that enters the appliance (feed water).
Meeting operational maintenance and replacement requirements are essential for this appliance to perform to
specification. Contact your local dealer for replacement filters and parts, or contact Hague Quality Water
International for the dealer nearest you.
First Stage–The Pre-Filters
Your RO appliance uses one or more pre-filters to remove impurities before the feed water reaches the reverse
osmosis membrane.
Pre-Filter
Sediment
Model Number
Function
H2000, H2500, H3000, Removes suspended and particulate matter 5 microns or larger
LC30, LC50, LC100
from the incoming tap water to protect the RO membrane and
any Carbon Pre-Filter from clogging
Carbon
H3000, LC30, LC50,
LC100
Removes free chlorine from the feed water and protects the
membrane from chlorine degradation
Dual-Function
(combination sediment and
carbon)
H3500, LC50P LC100P Protects the membrane from clogging and chlorine degradation
Sediment Pre-Filter Maintenance—Models H2000, H2500, H3000, LC30,
LC50 and LC100
If you are using softened water, replace your Sediment Pre-Filter annually. If you are not using softened water,
the replacement interval will vary. Every six months, schedule an inspection and replace the Sediment
Pre-Filter as necessary. If you notice a discoloration in the core (center) of the Sediment Pre-Filter and/or a
heavy accumulation of sediment on the surface of the Sediment Pre-Filter, then replacement is necessary. The
maximum recommended practical service life of the Sediment Pre-Filter is one year. The pre-filter is overdue
for change when you notice reduced water production or a slower rate of flow.
Note: The Sediment Pre-Filter performance has not been tested or certified by WQA.
Carbon Pre-Filter Maintenance—Models H3000, LC30, LC50, and LC100
Changing the Carbon Pre-Filter should be based on the free chlorine levels in the feed water. If the free
chlorine is 1 ppm or less, then the Carbon Pre-Filter should be replaced once a year. If the free chlorine level is
greater than 1 ppm, then the Carbon Pre-Filter should be replaced every six months.
Note: Models H3000, H3500, and LC30 also incorporate a special prolonged contact filter that further reduces
chlorine and organics from your water supply.
Dual-Function Pre-Filter Maintenance—Models H3500, LC50P and LC100P
Follow the same maintenance procedures as for the Sediment Pre-Filter.
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How Your Appliance Works, Cont.
Second Stage—The Reverse Osmosis Membrane
The semi-permeable RO membrane separates the remaining suspended solids and most of the dissolved
solids from the water molecules. Remaining impurities are washed down the drain.
Maintenance
The RO membrane is critical for effective reduction of total dissolved solids. The product water should be tested
periodically to verify that the appliance is performing satisfactorily. The RO membrane should be changed when
it rejects less than 75% of the dissolved solids. A noticeable change in water quality and taste may occur and
indicates that a change is needed. Consult your Hague dealer for additional monitoring devices or water check
programs.
Note: If your WaterMax® RO appliance is installed on a soft water supply, it will greatly increase the life of the
membrane.
Third Stage—Carbon Post-Filter
The Activated Carbon Post-Filter is the final stage of filtration depending on your model. It reduces tastes,
odors, and chlorine.
Maintenance
Replace the Carbon Post-Filter at least once a year.
Note: The performance of the Carbon Post-Filter has not been tested or certified by WQA.
Getting Maximum Efficiency From the Appliance
This appliance should be used only with potable water. It contains replaceable components critical to its
efficiency. Replacement of the components should be with ones of identical specifications, as defined by
Hague, to assure the same efficiency and contaminant reduction performance. See Performance Data Sheet.
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WQA–Performance Data Sheet
Performance Data Sheet
Reverse Osmosis / Activated Carbon Drinking Water Appliance
Test Parameters
4343 South Hamilton Rd.
Groveport, OH 43125 614-836-2115
Our H3000 and H3500 Reverse Osmosis Drinking Water Appliances have been
tested and conform to NSF/ANSI Standard 58. The water treatment
performance for specific claims are substantiated and verified by the “Reduction
Performance” test data listed below. The concentration of the indicated
substances in water entering the appliances was reduced to a concentration
less than or equal to permissible limits for water leaving the appliance, as
specified in NSF/ANSI 58. While testing was performed under standard
laboratory conditions actual performance may vary. H3000 and H3500 are
certified by WQA to NSF/ANSI 58.
pH
7.5 0.5
TDS
200-500 mg/L
77 2°F 25 1°C
ꢀ 1 NTU
Temperature
Turbidity
Pressure
50 3 psig
* This contaminant was tested at 750 mg/L 40 mg/L TDS.
** This appliance may be used on disinfected water that may contain filterable cysts.
1 This appliance is acceptable for treatment of Nitrate / Nitrite with influent
concentrations of no more than 27 mg/L of nitrate and 3 mg/L of nitrite combined
measured as N and is certified for nitrate/nitrite reduction only for water sources with a
water pressure of 40 psig or greater.
Reduction Performance
Model H3000 (P/N 3146U)
ICC2
MPWC3
mg/L
Average %
Rejection
Contaminant
† This appliance has been tested for the treatment of water containing pentavalent
arsenic (also known as As(V), As(+5), or arsenate) at concentrations of 0.30 mg/L or
less. This appliance reduces pentavalent arsenic, but may not remove other forms of
arsenic. This appliance is to be used on water supplies containing a detectable free
chlorine residual at the appliance inlet or on water supplies that have been
demonstrated to contain only pentavalent arsenic. Treatment with chloramine
(combined chlorine) is not sufficient to ensure complete conversion of trivalent arsenic
to pentavalent arsenic. Please see the Arsenic Facts section.
mg/L
0.050 10%
10.0 10%
0.03 10%
0.30 10%
0.30 10%
Min.50,000/mL
8.0 10%
Arsenic (+5) †
Barium*
Cadmium*
Chromium (3)*
Chromium (6)*
Cysts**
Fluoride
Lead
Nitrate-N*1
Nitrite-N*1
Selenium
TDS
0.010
99.3
99.8
99.0
99.7
99.2
99.98%
97.0
99.4
94.3
82.1
94.0
96.7
2.0
0.005
0.05
0.05
99.95%
1.5
WARNING! These appliances must not be installed where the water source is
microbiologically unsafe or of unknown quality without adequate disinfection before
and/or after the appliance! A water source that is not potable relative to waterborne
pathogens voids the warranty.
0.15 10%
27 10%
3.0 10%
0.010
10.0
1.0
Operational maintenance and replacement requirements are essential for these
appliances to perform to specification as advertised.
0.10 10%
750 40 mg/L
0.05
187
FACTORS WHICH AFFECT THE LIFETIME AND
®
PERFORMANCE OF YOUR WATERMAX RO
1. TYPE OF MEMBRANE: Cellulose Tri-Acetate (CTA): Up to 1,200 PPM TDS with
pressure of at least 40 PSI. Chlorine Tolerant- Some bacteria resistance- 5.0 to 9.0
pH- Excellent production rate- For use only with a chlorinated water supply.
Thin-Film Composite (TFC): Up to 2,000 PPM TDS with pressure of at least 40 PSI.
Not chlorine tolerant- Bacteria resistant- 4.0 to 11.0 pH- Most advanced thin-film
composite, non-cellulosic- Chemically stable- Highest production rate.
2. SQUARE FEET OF MEMBRANE: The square feet of membrane and the production
of RO water are in direct proportions.
3. WATER PRESSURE: The higher the net pressure across the membrane, the greater
the quantity of RO water. A minimum pressure of 40 PSI is recommended.
4. TOTAL DISSOLVED SOLIDS: The higher the TDS, the lower the production. Each
100 PPM represents about one PSI reduced pressure on the membrane. Thus,
1,000 PPM reduces the effective net pressure by 10 PSI.
5. WATER TEMPERATURE: Colder water results in lower production. Temperatures
above 85 degrees F are to be avoided because of problems with the membrane
support structures and accelerated compaction rates of CTA membranes. TFC may
be used at temperatures up to 113 degrees F.
6. SURFACE COATING OR FOULING: A neglected pre-filter can allow sediment to
accumulate on the cartridge surface and impair the necessary flow of water through
the filter, thus reducing membrane life. Also, salts can precipitate on the membrane,
plugging the pores and channels. A water softener or other types of pre-treatment
installed before the RO appliance significantly reduces this load and extends
membrane life.
Reduction Performance
Model H3500 (P/N 2246 U)
ICC2
mg/L
MPWC3
mg/L
Average %
Rejection
Contaminant
Arsenic (+5)†
Barium*
Cadmium*
Chromium (3)*
Chromium (6)*
Cysts**
0.050 10%
10.0 10%
0.03 10%
0.30 10%
0.30 10%
Min.50,000/mL
8.0 10%
0.010
99.3
99.8
99.0
99.7
99.2
99.99
97.0
99.4
94.3
82.1
94.0
96.2
2.0
0.005
0.1
0.1
99.95%
1.5
0.010
10.0
1.0
Fluoride
Lead
0.15 10%
27 10%
3.0 10%
0.10 10%
750 40 mg/L
Nitrate-N*1
Nitrite-N*1
Selenium
TDS
0.05
187
2 Influent Challenge Concentration
3 Maximum Permissible Water Concentration
Our Reverse Osmosis Drinking Water appliances contain replaceable treatment components, critical for the effective reduction of Total Dissolved Solids as well as
inorganic contaminants. Each appliance will have some or all of the following replacement service components: Sediment pre-filter, sediment/carbon block pre-filter
( H3500 only ), activated carbon pre-filter, prolonged contact filter, activated carbon post-filter, flow restrictor and the membrane. (Please see replacement element
diagrams on reverse side.) The life expectancy of these components will vary from one water source to another. Therefore, we recommend that you, the user, have
the water tested every six months to maintain acceptable water quality. Operational, maintenance and replacement requirements are essential for these appliances
to perform to specification. To maintain the highest quality water, we recommend draining the storage tank every week. Ask your dealer about maintenance
programs or monitoring devices for any of our drinking water appliances.
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WQA–Performance Data Sheet
Reverse Osmosis / Activated Carbon Drinking Water Appliance
1 Product output is measured to atmosphere with feed water of 77 degrees F,
60 psig and 360 ppm TDS.
General Operation Limits
Membrane Type
Model H3500
TFC
Model H3000
TFC
20 (76)
13 (49)
13%
2 WQA production is measured against a pressure tank @ 5 psi backpressure,
77 degrees F, 50 psig and 750 mg/L 40 mg/L TDS.
1
Production, GPD (LPD)
20 (76)
13 (49)
17.9%
21.4%
30-100
40°-113°
0.0
10
<0.1
<0.05
4.0-11.0
0.0
2
3 Efficiency Rating means the percentage of the influent water to the system
that is available to the user as reverse osmosis treated water under
operating conditions that approximate typical daily usage.
4 Recovery Rating means the percentage of the influent water to the
membrane portion of the system that is available to the user as reverse
osmosis treated water when the system is operating without a storage tank
or when the storage tank is bypassed.
NOTE! Actual production rate and TDS reduction will vary depending on
water temperature, water pressure, TDS level, usage and membrane type.
5 Models equipped with TFC membranes incorporate activated carbon as
pretreatment for chlorine.
Production, WQA gpd (LPD)
3
Efficiency Rating
Recovery Rating
4
24%
Pressure, Min-Max, psig
40-100
40°-113°
0.0
10
<0.1
<0.05
4.0-11.0
0.0
1.0
2000
Temperature, Min- Max, Deg. F
5
Chlorine Tolerance, ppm
Hardness, Max grains
Iron, Max ppm
Manganese, Max ppm
pH, Min / Max
Hydrogen Sulfide, ppm
Turbidity, Max NTU
TDS, Max ppm
1.0
2000
CAUTION! Contaminants in excess of the established
limits will require pretreatment.
WARNING! Do not use with water that is microbiologically unsafe or of unknown
quality without adequate disinfection before and/ or after the appliance.
LIMITED 25 YEAR WARRANTY
25 years—Dispensing spigot, filter housings and caps, PCF housing and cap and membrane housing and cap.
5 years—R.O. storage tank.
2 years—Permeate pump (H3500 only) and automatic shutoff valve.
1 year—Membrane.
Filters—Are not warranted.
REPLACEMENT ELEMENT DIAGRAMS
Routine maintenance is essential for our products to function at peak performance. Estimated costs are listed with the part numbers. We strongly recommend
changing the Sediment Pre-filter, Pre-carbon filter, Post-carbon filter and Prolonged contact filter every six months to one year or sooner depending on the quality
of the feedwater source. Replace the membrane and the drain restrictor when the TDS rejection reaches 75% or less. The practical service life of the membrane is
three years. Contact your local dealer for service and sanitizing for your Reverse Osmosis drinking water appliance.
Appliance
Part Number
Estimated Cost
Appliance
Part Number
Estimated Cost
H3000
H3500
Drain Restrictor
Prolonged Contact Filter
R.O. Module
Carbon Postfilter
Carbon Pre-filter
Sediment Pre-filter
200095-24
200190
200290
200195
200195
$6.80
$10.32
$51.80
$6.44
$6.44
$3.14
Drain Restrictor
Prolonged Contact Filter
R.O. Module
Carbon Postfilter
Dual Function Pre-filter
200095-24
200190
200290
200195
200851
$6.80
$10.32
$51.80
$6.44
$26.80
P/N 200850
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Fact Section for Pentavalent Arsenic Treatment Appliances
Arsenic (As) is a naturally occurring contaminant found
in many ground waters. It generally occurs in two forms
(valences or oxidation states): pentavalent arsenic (also
known as As(V), As(+5), or arsenate) and trivalent
arsenic (also known as As(lll), As(+3), or arsenite). In
natural ground water, arsenic may exist as trivalent
arsenic, pentavalent arsenic, or a combination of both.
Although both forms of arsenic are potentially harmful
to human health, trivalent arsenic is considered more
harmful than pentavalent arsenic. More information
about arsenic and its toxicity can be found on the U.S.
Environmental Protection Agency Web site at
Private water supplies and waters that do not have
detectable free chlorine residuals should be analyzed to
determine the form(s) of arsenic present and the
potential need for oxidation of trivalent arsenic to
pentavalent arsenic.
Arsenic does not generally impart color, taste, or smell
to water; therefore, it can only be detected by a
chemical analytical test. Public water supplies are
required to monitor treated water for total arsenic
(trivalent arsenic plus pentavalent arsenic) and the
results are available to the public from the utility.
Consumers using private water sources will need to
make arrangements for testing. A total arsenic test
usually costs about $15-$30 and it is recommended the
test be conducted by a certified laboratory. Local health
departments and environmental protection agencies
can help provide consumers with a list of certified
laboratories. Some laboratories may also be able to
analyze specifically for (speciate) the two forms of
arsenic present in a water sample if requested.
These appliances (Model Numbers; H3000 and 3500)
are designed to remove only pentavalent arsenic.
These appliances do not provide a feature for
conversion of trivalent arsenic to pentavalent arsenic.
The appliances may remove some trivalent arsenic;
however, they have not been evaluated to remove
trivalent arsenic.
Trivalent arsenic is generally more difficult to remove
from drinking water than pentavalent arsenic. Trivalent
arsenic can be converted to pentavalent arsenic in the
presence of an effective oxidant such as free chlorine.
The arsenic in water containing detectable free chlorine
or that has been treated with another effective oxidant
will be in the pentavalent arsenic form.¹ Treatment with
chloramines (combined chlorine) is not sufficient to
ensure complete conversion of trivalent arsenic to
pentavalent arsenic.
These appliances were tested under laboratory
conditions as defined in NSF/ANSI 58 Reverse
Osmosis Drinking Water Treatment appliance and were
found to reduce 0.30 mg/L in the test water to less than
0.010 mg/L, under standard testing conditions. Actual
performance of the appliance may vary depending on
specific water quality conditions at the consumer’s
installation. Following installation of the appliance, the
consumer should have the treated water tested for total
arsenic to verify arsenic reduction is being achieved
and the appliance is functioning properly.
Consumers using public water supplies can contact
their utility to verify whether free chlorine treatment
chemicals are being used.
The pentavalent arsenic removal component of these
appliances must be replaced at the end of its useful life
(approx. 3 years). The replacement component
#200290 can be purchased from the original source of
this appliance (retailer or distributor), from other
sources of these appliances, or directly from the
manufacturer.
¹ Laboratory Study on the Oxidation of Arsenic lll to Arsenic V,
EPA/600/R-01/021, March 2001 available online at:
Hague Quality Water
4343 S. Hamilton Rd.
Groveport, OH 43125
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INSTALLATION AND MAINTENANCE INFORMATION
Checklist Before Installation
Refer to this checklist before installation.
WaterMax® H3000 and H3500 are designed for chlorinated municipal water supplies.
A WaterMax® Water Softener or additional types of pretreatment are highly recommended should your water
not meet water quality or characteristics standards. Should you have any questions about your water not
meeting these standards, contact your Hague dealer.
$ Water Quality—If the water supply contains sand, sulfur, bacteria, iron bacteria, tannins, algae, oil, acid, or
other unusual substances, consider pre-treating the water to remove these contaminants before the water
supply enters the appliance, unless the appliance is represented as being capable of treating these
contaminants in its specifications. Consider purchasing and installing a WaterMax® water conditioner or filter.
$ Water Pressure—Not less than 40 psi constant for WaterMax® RO appliances.
$ Drain—Drain the appliance to an appropriate drain, such as a floor drain or washer drain that complies with all
local and state plumbing codes. To prevent back-siphoning, provide an adequate air gap or a siphon break.
See Installation Steps and Start-Up Procedures.
$ Water Characteristics: pH—The appliance requires a pH of between 5.0 and 9.0 for H3000 and H3500
models and between 4.0 and 11.0 for other models to function properly.
$ Water Characteristics: Iron and/or manganese—A test to determine iron or manganese levels is necessary.
Should iron exceed 0.1 ppm, or manganese exceed 0.05 ppm, additional pretreatment is recommended.
If you have any questions, contact your Hague dealer.
Precautions
Do
1. Comply with all state and local, building, plumbing, and electrical codes.
2. Check all fittings and locking clips to ensure none are loose.
3. Install the appliance after the pressure tank on well-water installations.
4. Connect to the cold water supply only!
Do Not
1. Do not install if checklist items are not satisfactory. See Checklist Before Installation.
2. Do not install if the incoming or outlet piping water temperature exceeds 113°F. See Specifications.
3. Do not use to treat water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the appliance.
4. Do not allow your appliance to freeze.
5. Do not tie into hot water feed.
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Installation Tool List
The following are the tools you will need for installation.
Recommended Tool List
1/4-inch High-speed drill bit
7/16-inch High-speed drill bit
Optional Tool List
Needle nose pliers
7/8-inch High-speed hole saw
1/2-inch High-speed drill bit, with 3/8-inch shank
(for non air gap spigot)
Air-pressure test gauge, 1-20 psi
1-inch High-speed drill bit with 1/2-inch shank
(for air gap spigot)
7/8-inch chassis punch
1/2-inch Drill motor (for 1-inch high-speed drill bit)
1/2-inch Open-end wrench
9/16-inch Open-end wrench
Conductivity or TDS meter
Water-pressure test gauge
Bicycle tire pump
5/8-inch Open-end wrench
Medium-sized Phillips screwdriver
Silicon/carbide grinding wheel
High-speed Dremel tool
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Installation Diagram
WaterMax® H2000, H2500, H3000, H3500, LC30, LC50, LC100, LC50P,
and LC100P
Figure 2: Installation Diagram
Notes:
1. For maximum flow, keep yellow tubing to tank and blue tubing to spigot as short as practical.
2. Install feed water line on COLD WATER LINE ONLY.
3. Installation procedures for the WaterMax® H2000, H2500, H3000, H3500, and LC30 are identical.
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Typical Flow Diagram
Air Gap Silencer for H3500 and H2500
Figure 3: WaterMax® H3500 Flow Diagram
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Booster Pump Retrofit Diagrams
WaterMax® H2000
For retrofit instructions see form #F0873
Figure 4: WaterMax® H2000
WaterMax® H3000
For retrofit instructions see form #F0874
Figure 5: WaterMax® H3000
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Installation Steps and Start-Up Procedures
We recommend that you have your local Hague dealer install and service this appliance.
Warning: Installation of this appliance must conform with state and local plumbing and electrical codes, laws,
regulations and the instructions provided with this appliance. Failure to install as instructed will void the product
warranty.
Step 1
Study the Installation Diagram
Study the overall installation diagram (See Figure 2) before proceeding, to familiarize yourself
with the general layout of the appliance.
Step 2
Check Fit
Ensure that the complete appliance will fit under the sink. Check all factory fittings1 and tubing
connections. Be sure all locking clips are in place. See steps A through F and the illustrations
below for tube connection instructions.
A. Cut tube square
D. Insert the locking clip
Collet
Cut the tube square. It is essential that the outside
diameter be free of score marks and that burrs and sharp
edges be removed before inserting into fitting.
Insert the locking clip. The locking clip secures the collet in its
position to prevent an accidental disconnection of the tube.
B. Insert tube
E. Pull to check security
The fitting grips before it seals. Ensure that the tube is
pushed into the tube stop.
Pull on the tube to check that it is secure. Test the appliance
before leaving the site or before use.
C. Push up to tube stop
F. Disconnecting
Push the tube into the fitting to the tube stop. The collet
To disconnect, ensure that the appliance is depressurized.
(gripper) has stainless-steel teeth that hold the tube firmly Remove the locking clip. Push in the collet squarely against
in position while the O-Ring provides a permanent
leak-proof seal.
face of the fitting. With the collet held in this position, the tube
can be removed. The fitting can then be re-used.
1The WaterMax® RO has been pressure tested. However, due to shipping vibrations, Hague recommends rechecking all
factory fittings upon installation.
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Installation Steps and Start-Up Procedures, Cont.
Step 3
Install the Spigot Assembly
The most convenient installation would allow the use of an existing spray attachment hole. If the
spray attachment hole is not available, then follow the basic procedures outlined below.
Drilling a stainless steel sink:
A. Mark the sink location for the center of the faucet.
B. Impact punch the sink top to provide a starting point
for the drill bit.
C. Drill a 1/4-inch pilot hole in the sink using a
high-speed drill bit.
D. Drill a 1/2-inch diameter hole to accept the bolt of a 1-
1/4-inch Greenlee Chassis Punch.
E. Set the punch and turn the nut with a wrench to cut
the hole. Follow Greenlee instructions.
Drilling a porcelain clad steel or cast iron sink:
A. Mark the sink location for the center of the faucet. Be
sure the location you select is not over a reinforcing
rib. Check the location from below.
B. Grind away a 1-1/4-inch diameter circle in the
porcelain using a silicon/carbide wheel and high-
speed grinder (See Installation Tool List), down to the
metal surface of the sink. (See Figure 7)
C. Impact punch a small indent in the center of the area
ground away.
D. Drill a 1/4-inch pilot hole through the metal base
using a standard high-speed drill bit.
Caution: Be careful when the drill is about to penetrate
the base metal of the sink. Reduce the speed and
support the drill so the drill chuck does not impact the
porcelain or enamel.
Figure 6: Air Gap Spigot Assembly
E. Use the pilot hole as a guide to drill a minimum 1-inch up
to a 1-1/4-inch diameter hole with carbide bits to mount
the RO air gap spigot.
Figure 7: Grinding Wheel
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Installation Steps and Start-Up Procedures, Cont.
Step 4
Prepare the RO Air Gap Spigot Assembly for Installation
A. Using the diagram in Figure 6, assemble the Air Gap Spigot with all the components except
the slot washer. Begin with the escutcheon, followed by the rubber gasket, spacer, flat
washer, 9/16-inch nut, and 3/8-inch spigot adapter.
B. Using the diagram in Figure 2, from under the sink, feed the pre-connected 1/4-inch black
tube and the pre-connected 3/8-inch blue tube from the RO assembly through the hole in the
sink. Remove the red locking clip from the spigot adapter, slip the blue tube into the spigot
adapter, and replace the red locking clip. Slip the 1/4-inch black tube onto the small hose
barb on the base of the spigot.
C. Slip one end of the loose 3/8-inch black tube over the large hose barb on the base of the
spigot.
Installation Tip: To make it easier to slip the tubing over the hose barbs, soak the black tube
ends in hot water to soften the tubing. The tubing will slip onto the hose barbs much more easily,
and will conform better as it cools and reduce the possibility of splitting.
D. Feed the assembled spigot and tubing through the hole in the sink and let the spigot rest on
the rubber gasket and escutcheon.
E. From under the sink, slip the slot washer between the sink and the spacer and finger-tighten
the 9/16-inch nut until snug.
F. Position the spigot for customer convenience and then use a 9/16-inch wrench to tighten the
nut to secure the spigot on the sink.
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Installation Steps and Start-Up Procedures, Cont.
Step 5
Install the Feed Water Supply Valve
For Installation with Standard Angle Stop Water Supply Valve
A. Shut off the water at the angle stop valve.
B. Use a 5/8-inch open-end wrench to loosen the compression nut on the angle stop riser tube.
C. Install the Feed Water Supply valve onto the angle stop. Use the 5/8-inch wrench to tighten
the compression nut on the feed water supply valve. Do not overtighten!
D. Reconnect the riser tube to the other end of the feed water supply valve. Do not
overtighten!
Caution: A longer riser tube assembly will be required if a gentle loop cannot be made (See
Figure 8).
E. Remove the red locking clip from the feed water supply valve. Fully insert the red 1/4-inch
tube into the speedfit connection and replace the red locking clip. The new feed water valve
can be swiveled to position the tubing out of the way of under sink items.
F. Make sure the feed water supply valve is off before turning the angle stop valve on. Check for
leaks.
Figure 8: Flexible Hose Positions
Figure 9: Installation With Flexible Hose
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Installation Steps and Start-Up Procedures, Cont.
Step 6
Install the Drain Saddle Assembly
The drain assembly should be installed above the P-trap on the vertical or horizontal tailpiece.
(See Figure 10.)
A. Position the drain saddle in the desired
location, mark the spot to be drilled, and
remove the saddle. (See Figure 11.)
B. Drill a 7/16-inch hole through one side of drain
pipe only.
C. Peel off the white backing from the drain
gasket and apply the gasket to the “port”
connection of the drain saddle (See Figure 15).
Make sure to align the drain saddle to the
drilled hole. Attach the drain saddle to the
drain pipe and tighten the two screws evenly.
D. Cut the 3/8-inch black tube to desired length
and connect to the drain saddle with the
provided clip. (See Figure 2)
Note: State and local plumbing codes may prohibit
the use of saddle valve connections.
Figure 10: Drain Saddle Assembly
Mounting Locations
A
B
C
Figure 11: Drain Saddle Assembly
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Installation Steps and Start-Up Procedures, Cont.
Step 7
Mount the Reverse Osmosis Appliance
Mount the RO Appliance on the cabinet wall using the screws supplied. Leave 3 inches below
the bottom of the filter housing for clearance when changing filters (See Figure 2).
Step 8
Start-Up Procedure
A. Check all connections to ensure they are tight, with locking clips in place.
B. Turn on the feed water and check for leaks.
C. Open the valve on top of the storage tank.
D. The appliance is now in operation.
Step 9
Operation Procedure
A. Operation of the appliance will require two to five hours to initially fill the storage tank.
B. After the storage tank is filled, open the spigot by lifting the black handle to the up position
and drain the tank.
C. After the tank has drained, return the black handle to the off position.
D. Allow the storage tank to refill, and drain again. The water is now ready to use.
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Changing Filters
When replacing the primary filter of any RO appliance equipped with a permeate pump, be sure to follow the
purge procedures exactly. Failure to do this may result in premature failure of the permeate pump due to an “air
locked” condition created when entrained air enters the brine cavity of the permeate pump. This condition stalls
the valves of the pump and will either stop brine flow or allow continuous flow to the drain.
Note: Whenever any filter is changed, sanitize the appliance. See Sanitizing the WaterMax RO Appliance.
Caution: Lubricate O-Rings with glycerin. Never use a petroleum-based lubricant where it can contact the
O-Rings.
Changing the Sediment Pre-Filter
1. Turn off the ball valve on top of the storage tank 1/4 turn
clockwise. (See Figure 2).
2. Turn off the feed (cold) water supply valve. (See Figure 12).
3. Lift the black handle on the dispensing spigot and wait at
least five minutes for the pressure to be relieved from the
appliance.
4. Remove the Pre-Filter housing by turning it counterclockwise
(as viewed from the bottom). If you encounter difficulty, use
the filter wrench provided with your RO.
5. Inspect the Pre-Filter. If it is visibly dirty, discard it.
6. Wash out the filter housing using warm, soapy water and
rinse thoroughly.
7. Sanitize the appliance. See Sanitizing the WaterMax RO
Appliance.
8. Be sure the O-Ring is properly seated in the groove that is
located in the top of the filter housing and lubricated with
glycerin.
9. Insert the new Pre-Filter. (For correct operation, the correct
pre-filter designed for your particular model MUST be used).
(See Figure 16).
10. Reattach the filter housing.
11. Purge the air out of the filter by removing the 1/4-inch locking Figure 12: Feed Water Supply Valve
clip from the elbow connection from the fitting in the “out” port
on the Pre-Filter cap. (See Figure 17, Item 1).
12. Connect a suitable length of 1/4-inch tubing to the out port and route to the sink. Turn on the water
supply and flush the filter until the water runs clear and steady.
13. Turn off the feed water supply and remove the flush tubing.
14. Reattach the red feed tube and the 1/4-inch locking clip to the fitting on the outlet fitting.
15. Turn on the feed water supply valve and check that the permeate pump is functioning properly. Let the
water run for ten to fifteen minutes to confirm consistent performance.
16. Close the tank valve to check for proper shutoff valve function. When the permeate pump stops cycling,
the water flow has shut off.
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Changing Filters, Cont.
17. Open the tank valve to allow the shutoff valve to open and resume normal operation of the RO. If the
permeate pump does not begin to cycle, lift up on the black handle of the dispensing spigot and let the
water run until the permeate pump begins to cycle.
18. Turn on the storage tank ball valve.
19. Inspect for leaks.
Note: With a new installation or after replacing the primary filter with the storage tank empty, it is normal for the
water to run steady to the drain. The pump will start to cycle once the pressure starts to build in the storage
tank. It may take up to 20 minutes for the permeate pump to cycle, which is normal.
Changing the Carbon Pre-Filter
1. Turn off the ball valve on top of the storage tank 1/4 turn clockwise (See Figure 2).
2. Turn off the feed water supply valve.
3. Lift the black handle of the dispensing spigot and wait at least five minutes for the pressure to be
relieved from the system.
4. Remove the Carbon Pre-Filter housing by turning it counterclockwise (as viewed from the bottom) and
dispose of the spent cartridge. If you encounter difficulty, use the filter wrench provided with your RO.
5. Wash out the filter housing using warm soapy water and rinse thoroughly.
6. Be sure the O-Ring is properly seated in the groove located in the top of the filter housing and
lubricated with glycerin.
7. Sanitize the appliance. See Sanitizing the WaterMax RO Appliance.
8. Insert the new Carbon Pre-Filter of the same type and reattach the filter housing.
9. Follow steps 11–19 of Changing the Sediment Pre-Filter.
Changing the Dual-Function Pre-Filter
Follow the instructions in Changing the Sediment Pre-Filter. Ensure that air is purged from the filter for any
appliance equipped with a permeate pump.
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Changing Filters, Cont.
Changing the Membrane
We strongly recommend that you seek the services of a Hague dealer to change your RO membrane, as well
as perform a complete check-up and re-sanitize your appliance.
Be sure to order the proper type of membrane for your appliance: CTA or TFC. See Assembly and Parts, RO
Assembly.
1. Turn off the ball valve on top of the storage tank 1/4 turn clockwise (See Figure 2).
2. Turn off the feed water supply valve.
3. Lift the black handle on the dispensing spigot and wait at least five minutes for the pressure to be
relieved from the appliance.
4. Detach the red tubing connection on the pressure vessel end cap. (See Figure 18, Item 11.)
5. Remove the pressure vessel end cap by turning counterclockwise.
6. Remove the membrane, use needle nose pliers to grab the product tube and pull the membrane out of
the housing.
7. Sanitize the appliance. (See Sanitizing the WaterMax RO Appliance).
8. Insert the new membrane, making sure that the brine seal (See Figure 16) and the product water
O-Rings are seated. Lubricate the brine seal and O-Rings with glycerin.
9. Inspect the O-Rings on the pressure vessel end cap and lubricate with glycerin. Replace if damaged or
out of round.
10. Replace the end cap by turning clockwise.
11. Reattach the tubing to the pressure vessel end cap.
Changing the Carbon Post-Filter
1. Turn off the ball valve on top of the storage tank 1/4 turn clockwise. (See Figure 2.)
2. Turn off the feed water supply valve.
3. Lift the black handle of the dispensing spigot and wait at least five minutes for the pressure to be
relieved from the system.
4. Remove the Carbon Post-Filter housing by turning it counterclockwise (as viewed from the bottom) and
dispose of the spent cartridge. If you encounter difficulty, use the filter wrench provided with your RO.
5. Wash out the Post-Filter housing using warm soapy water and rinse thoroughly.
6. Be sure the O-Ring is properly seated in the groove located in the top of the post-filter housing and
lubricate with glycerin.
7. Sanitize the storage tank. (See Sanitizing the WaterMax RO Appliance.)
8. Insert the new Carbon Post-Filter of the same type and reattach the Post-Filter housing.
9. Turn on the feed water supply valve.
10. Turn on the storage tank valve.
11. Inspect for leaks.
12. Allow the first two tanks full of water to flush the Carbon Post-Filter before use.
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Sanitizing the WaterMax® RO Appliance
Sanitize the RO assembly and storage tank during installation and when replacing filters to prevent bad taste
and odor in the drinking water. Common household chlorine bleach (5.25% - unscented) is suitable for this
purpose.
Hint: Before you sanitize an RO appliance that has been in operation in a customer’s home, the customer may
wish to draw off some drinking water into a pitcher. It may be several hours until a sanitized RO appliance has
generated sufficient clean water to meet their needs. Also, disconnect the icemaker to prevent it from freezing
up, as well as any similar devices.
Caution: The procedures described below are for maintenance purposes only and are not intended to sterilize
an appliance that has become heavily contaminated from misuse or neglect.
Sanitize the RO Assembly
1. Close the feed water valve and open the RO spigot to drain any water from the storage tank. The tank
should be light when picked up. If the tank is heavy, leave the spigot open and use a tire pump (See
Installation Tool List) to pump air into the tank to displace the water. When the tank is drained, use a
low-pressure tire gauge to adjust the air charge to between 5 and 7 psig.
2. Close the RO spigot.
3. Remove the pre-filter housing(s) and discard the spent cartridge(s). Wash out the housing(s) with warm
water and soap using a bottlebrush and then rinse thoroughly with clear water to flush away any soap
residue.
Note: Be sure all carbon pre- and post-filters are removed during the sanitizing procedure.
4. Insert the new cartridge(s) for the specific model.
Caution: Do not touch the filter(s) with your bare hands. Peel the wrapper and use as a sleeve to
prevent contamination. Wearing clean latex gloves can help prevent hand contact.
5. Pour 1 teaspoon (5 mL) of chlorine bleach directly down the center of the pre-filter cartridge so it will
collect in the small cuplike centering device in the bottom of the housing. Keep the housing upright
when attaching to the appliance to prevent spilling.
Note: For model H3000 and LC 30, flush the Carbon Pre-Filter to remove the carbon fines. This will
prevent fouling of the membrane. Pour 1 teaspoon (5 mL) of chlorine bleach into the top of the flushed
Carbon Pre-Filter cartridge.
6. Open the feed water valve and let the water run to the drain until there is a strong chlorine odor at the
end of the drain line. Shut off the feed water and let the RO sit for twenty minutes.
7. After twenty minutes, open the feed water valve and let the RO run for two to five hours.
8. Empty the tank and allow the appliance to refill. The water is now ready for use.
Sanitize the Storage Tank
The two options outlined below are the most convenient ways to sanitize the storage tank of your drinking water
appliance. Other methods may be used but require more complex procedures and apparatus typically used by
a professional Hague service technician.
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Sanitizing the WaterMax® RO Appliance, Cont.
Option 1
1. Close the feed water valve and open the RO spigot to drain any water from the storage tank. The tank
should be light when picked up. If the tank is heavy, leave the spigot open; use a tire pump and pump
air into the tank to displace the water. When the tank is drained, use a low-pressure tire gauge to adjust
the air charge between 5 and 7 psig.
2. Close the RO spigot and close the valve on top of the storage tank 1/4 turn clockwise. (See Figure 2.)
3. Remove the red locking clip and disconnect the yellow tubing from the tank valve.
4. Place the tank in the sink with the valve port pointed away from you and open the valve 1/4 turn
counterclockwise to rid the tank of any water not previously drained.
5. Add 1/2 teaspoon (3 mL) of chlorine bleach (5.25% - unscented) to the port of the tank valve.
6. Close the tank valve. Put the tank back in place and reinsert the yellow tube and red locking clip.
7. Open the feed water valve to pressurize the appliance and verify flow to the drain.
8. Open the tank valve and let the appliance run for two to five hours to fill the tank. Lift the spigot handle
to empty the tank and allow the appliance to refill. The water is now ready for use.
Option 2
Follow steps 1 and 2 as outlined above, then proceed as follows.
1. Remove the Pre-Filter housing and discard the spent cartridge. Wash out the housing with warm water
and soap using a bottlebrush and then rinse thoroughly with clear water to flush away any soap
residue.
2. Insert the new cartridge for the specified model.
Caution: Do not touch the filter with your bare hands. Peel the wrapper and use as a sleeve to prevent
contamination. Wearing clean latex gloves can help prevent hand contact.
3. Pour 1 teaspoon (5 mL) of chlorine bleach directly down the center of the Pre-Filter cartridge so it will
collect in the small cuplike centering device in the bottom of the housing. Keep the housing upright
when attaching to prevent spilling.
4. Remove the 1/4-inch red locking clip from the elbow on the “OUT” port of the pre-filter cap,
(See Figure 17, Item 1). Disconnect the red tube.
5. Remove the 1/4-inch red locking clip from the 3/8-inch x 1/4-inch reducing tee, (See Figure 17, Item 9)
and disconnect the 1/4-inch blue tube from the 1/4-inch branch of the reducing tee. Use a suitable
length of 1/4-inch polyethylene tubing and connect to the elbow and tee connections.
6. Open the feed water valve and the tank valve and allow the sanitizing solution to flow to the tank for
two to three minutes for the standard 3.1-gallon tank.
7. Close the tank valve and the feed water valve. Lift up on the spigot handle to depressurize the tank line
and let the water flow until it stops and then close the spigot handle.
8. Remove the by-pass tubing and reconnect the red and blue tubes as well as the locking clips.
9. Open the feed water valve and the tank valve. Drain the tank after twenty to thirty minutes and allow
the appliance to refill. The water is now ready for use.
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Assembly and Parts
Feed Water Service Valve Assembly
2
1
Figure 13: Feed Water Assembly
Part #
200540
200200
Description
Feed Water Service Valve Assembly
1/4-inch Locking clip
Quantity
1
2
1
1
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Assembly and Parts, Cont.
RO Air Gap Spigot (Lead Free)
2
1
3
4
2
5
Figure 14: RO Air Gap Spigot (Lead Free)
Part #
202310
200350
200360
200199
10271
Description
Filter housing wrench
Quantity
1
2
3
4
5
1
1
1
1
1
Air gap spigot assembly
Spigot adapter, 3/8-inch x 7/16-inch J.G.
Locking clip, 3/8-inch
Spigot rebuild kit
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Assembly and Parts, Cont.
Drain Saddle Assembly
Figure 15: Drain Saddle Assembly
Part #
200130JG Drain saddle assembly, 2 Piece (Plastic)
200199 3/8-inch Locking clip
Description
Quantity
1
2
1
1
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Assembly and Parts, Cont.
RO Assembly (Front View)
Figure 16: RO Assembly (Front View)
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Assembly and Parts, Cont.
RO Parts (Front View)
Part #
Description
Quantity
1
200412
200460
200408
200142
200195
200405
90816
20-inch sump housing 1/4-inch (LC50, LC100 not shown)
Filter sump
1
1
1
1
1
2
1
1
1
1
1
3
3
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
3
O-Ring, 10-inch filter sump
4
20-inch carbon cartridge (LC50, LC100 not shown)
Carbon Pre-Filter/Post-Filter, 10-inch GAC
Cap, 1/4-inch FPT
5
6
7
Male elbow, 3/8-inch x 1/4-inch (Plastic)
Locking clip, 3/8-inch
8
200199
200920
200045
9
3/8-inch x 5-foot tubing, blue
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Bracket, all models
200245HJG Membrane housing, black
200200
201030
200190
200191
201165
200300
200290
200298
200295
200851
200850
200192
200144
200910
F6026
200892
90845
200870
200860
200840
200890
Locking clip, 1/4-inch
Male elbow, 1/4-inch x 1/4-inch (Plastic)
Prolonged contact filter, 12-inch H3000, H3500, LC30
Inline nitrate filter (Optional)
Pressure vessel O-Ring
CTA membrane, 16 GPD H2000, H2500
TFC membrane, 24 GPD H3000, H3500
TFC membrane, 36 GPD LC30, (Optional on H3500)
TFC membrane, 50 GPD LC50/P, LC100/P
Dual-Function Pre-Filter, H3500 only
Sediment Pre-Filter, 10-inch 5 Micron
20-inch LC carbon filter, LC50P / LC100P (Not Shown)
20-inch sediment cartridge (LC50, LC100 not shown)
1/4-inch x 5-foot tubing, red
Label, membrane test
Label, prolonged contact filter
Label, Hague WaterMax®
Label, Sediment Pre-Filter
Label, Carbon Pre-Filter
Label, DFC Pre-Filter
Label, Carbon Post-Filter
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Assembly and Parts, Cont.
RO Assembly (Back View)
Figure 17: RO Assembly (Back View)
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Assembly and Parts, Cont.
RO Parts (Back View)
Part #
Description
Quantity
1
2
201030
Male elbow, 1/4-inch x 1/4-inch (Plastic)
4
12
1
1
6
1
3
1
1
1
1
1
1
1
1
1
200200
Locking clip, 1/4-inch
3
200930
3/8-inch x 5-foot tubing, yellow
4
200190
Prolonged contact filter, 12-inch
5
202349
Plug in elbow, 1/4-inch tube x 1/4-inch Stem
Male elbow, 3/8-inch x 1/4-inch (Plastic)
6
90816
7
200199
Locking clip, 3/8-inch
8
201070
Male connector, 1/4-inch x 1/4-inch
9
202356
Reducing tee, 3/8-inch x 3/8-inch x 1/4-inch (Plastic)
Mounting clip, permeate pump
10
11
12
13
14
15
16
PAMC
PAM1000
200095-16
200095-24
200095-36
200095-50
Permeate pump H2500, H3500, LC50P, LC100P
Flow restrictor/pressure control, 170 mL/M, 16 GPD H2000, H2500
Flow restrictor/pressure control, 250 mL/M, 24 GPD H3000, H3500
Flow restrictor/pressure control, 380 mL/M, 36 GPD LC30, opt. H3500
Flow restrictor/pressure control, 525 mL/M, 50 GPD LC50 / 50P
200095-100 Flow restrictor/pressure control, 1,050 mL/M, 100 GPD LC100 / 100P
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Assembly and Parts, Cont.
RO Assembly (Top/Back View)
Figure 18: RO Assembly (Top/Back View)
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Assembly and Parts, Cont.
RO Parts (Top/Back View)
Part #
Description
Quantity
1
2
J138-4
200200
202356
200910
200900
200920
200930
200199
90816
1/4-inch Check valve
Locking clip, 1/4-inch
1
12
1
1
1
1
1
3
1
3
1
2
2
1
1
2
2
2
8
3
Reducing tee, 3/8-inch x 3/8-inch x 1/4-inch (Plastic)
1/4-inch x 5-foot tubing, red
4
5
1/4-inch x 5-foot tubing, black
6
3/8-inch x 5-foot tubing, blue
7
3/8-inch x 5-foot tubing, yellow
8
Locking clip, 3/8-inch
9
Male elbow, 3/8-inch x 1/4-inch (Plastic)
Plug-in elbow, 1/4-inch tube x 1/4-inch Stem
10
11
12
13
14
15
16
17
18
19
202349
200245CJG Membrane housing cap, black, with O-Ring
201030
200110
200410
PAMASV
200500
200501
200115
200310
Male elbow, 1/4-inch x 1/4-inch
2-inch vessel clip
Automatic shutoff valve, H2000, H3000, LC-30, LC-50, LC-100
Permeate pump shutoff valve, H2500, H3500, LC50P, LC100P
Screw, 10-32
Hex nut, 10-32 Nylock
PCF to vessel clip
Sheet metal screw, #10 x 3/4-inch, Phillips
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Assembly and Parts, Cont.
Storage Tank Assembly
Figure 19: Storage Tank Assembly
Part #
201140
200199
200100
200030
Description
Tank shutoff valve, 3/8-inch x 1/4-inch, plastic
3/8-inch Locking clip
RO storage tank, 3.1 gallon capacity, black
Tank stand, plastic
Quantity
1
2
3
4
1
1
1
1
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Assembly and Parts, Cont.
Parts-Booster Pump Kit P/N PAB6800KIT
Figure 20: Parts-Booster Pump Kit
Part #
Description
Quantity
1
2
3
4
PAB6800
PAT115
PAW260
200910
Booster pump
1
1
1
1
Transformer, 24VAC
Pressure switch
1/4-inch x 5-foot tubing, red
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Optional Parts
Part #
Description
Quantity
Options, Permeate Pump Retrofit Kit - P/N PAM5000
200200
PAM1000
202349
PAMC
200500
200501
PAMASV
Locking clip, 1/4-inch
Permeate pump
Plug in elbow, 1/4-inch tube x 1/4-inch stem
Mounting clip, permeate pump
Screw, 10-32 x 1/2-inch, Phillips
Hex nut, 10-32 Nylock
8
1
4
1
2
2
1
Permeate pump shut-off valve
Options, Storage Tanks
200105
200109
7.9 gallon pressure tank
10.7 gallon pressure tank
1
1
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Troubleshooting
Problem
Possible Cause
Membrane expended
Solution
High product water TDS
Replace Membrane module. Contact your
local Hague dealer
Membrane attack by chlorine (Not applicable Precarbon may be exhausted. Replace with a
to CTA element)
Check valve failure
new cartridge and a new membrane
Replace check valve. Contact your local
Hague dealer
Insufficient brine flow rate-screen of flow
restrictor pressure/control plugged
Replace or flush out screen and /or flow
restrictor/pressure control. Contact your local
Hague dealer
A clogged pre-filter creates pressure drop
and low brine flow
Feed pressure too low
Replace the clogged pre-filter cartridge with a
new one
See Filter Specifications chart to verify
minimum feed pressure for your model
Insufficiently flushed Carbon Post-Filter
cartridge
Increase in feed water TDS
Feed water shut off
Flush Carbon Post-Filter with product water.
One or two tanks should be sufficient
Contact your local Hague dealer
Turn on your feed water valve
No water or not enough
water
Low feed pressure
See Filter Specifications chart to verify
minimum feed pressure for your model
A pre-filter cartridge clogged
Replace the clogged pre-filter cartridge with a
new one
Screen in flow restrictor/pressure control
plugged
Replace or flush out screen and/or flow
restrictor/pressure control. Contact your local
Hague dealer
Membrane fouled
Determine and correct cause; replace
membrane. Contact your local Hague dealer
Product check valve stuck
Tank overpressurized
Over use
Replace check valve
Adjust air pressure between 5 and 7 PSI
Contact your local Hague dealer
Open tank valve
Tank valve off
Stalled permeate pump
Confirm both product and reflect flow into and
out of permeate pump. Replace pump if
necessary
Low flow rate from
spigot
Low water production
Tank lost air precharge
See “No water or not enough water”
Adjust air pressure between 5 and 7 PSI valve
stem and tighten
Tank diaphragm slipped
Carbon Post-Filter clogged
Tank valve partially closed
Replace tank
Replace Carbon Post-Filter cartridge
Open tank valve
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Troubleshooting, Cont.
Problem
Possible Cause
Solution
Bad tasting water
Increase in product TDS
See “High product water TDS”
Carbon Post-Filter exhausted
Tank and appliance contaminated
Replace Carbon Post-Filter cartridge
Replace Pre- and post-Filter, sanitize tank and
appliance
Tank contaminated
Tank diaphragm slipped
Sanitize tank
Replace tank and postfilter cartridges
Carbon Post-Filter cartridge not flushed
completely
Flush one or two tanks of product water
through Post-Filter
Cloudy water
Dissolved air in feed water, which is
concentrated in product water
This condition usually clears up eventually as
the condition of feed water changes. Letting
water stand will allow dissolved air to dissipate
Cloudy ice cubes
Increase in product TDS
Dissolved air in feed water which is
concentrated in product water
See “High product water TDS”
Contact your local Hague dealer
Certain ice cube shapes trap more dissolved Change ice cube mold shape, make cubes
air than others. The larger, more squared off manually if using automatic. Let water sit to
cubes are the clearest. Smaller, rounded
surface ice cubes are cloudier
Membrane fouled, hydrolyzed, ruptured or
attacked by bacteria
release dissolved air before freezing
RO membrane is bad
Replace membrane
Pre- or Post-Filter leaks
from housing
Deformed or stretched O-Ring or housing not Replace O-Ring and clean seating surface or
tight
tighten housing
Flow/pressure control
plugged
Dirt or debris plugging flow restrictor tube
Replace flow restrictor/pressure control
Spigot-valve leaks
through spout
Valve seat is defective
Repair spigot assembly, P/N 10271
Air gap overflows
Debris is lodged in 3/8-inch tube from air gap Disconnect the tube from drain saddle and
to drain
clean out debris
Handle breaks off
Spout breaks off
Fatigue or misuse
Fatigue or misuse
Repair spigot assembly, P/N 10271
Replace spout assembly, P/N 200350
Replace stem assembly, P/N 10271
Repair spigot assembly, P/N 10271
Adjust air pressure between 5 and 7 PSI
Valve leaks around stem Fatigue
Leak at base of spout
Fatigue
Tank-Loss of Air
Tank may lose air over a period of time
Slipped diaphragm
Pressure exceeds diaphragm strength due to Replace tank
combination of high feed pressure and low
precharge, or defective tank
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RO Specifications
H2000
Model Part #
H2500
2256U
H30001
3146U
H35001
2246U
LC 30
N/A
LC 50/50P LC 100/100P
2056U
N/A
N/A
Membrane
CTA
CTA
TFC
TFC
TFC
TFC
TFC
Production Rates
Gallons per day2
Liters per day2
WQA GPD3
16
16
N/A
N/A
13
N/A
N/A
13
30
50
N/A
N/A
50
100
378
N/A
N/A
60.5
N/A
N/A
60.5
N/A
N/A
189
N/A
N/A
WQA LPD3
49
49
Water Pressure
40–100
40–100
40–85
40–100
40–113
0
40–100
40–113
0
40–100
40–113
0
40–100
40–113
0
40–100
40–113
0
(Min-Max)
Water Temperature
Degrees, F (Min-Max)
Chlorine Tolerance
(ppm)
40–85
0.5–1.5
0.5–1.5
Max. Hardness (Gr. pg)
Max. Iron (ppm)
Max. Mang. (ppm)
pH Limit
Max. TDS Limit (ppm)
Hydrogen Sulfide (ppm)
Max. Turbidity (NTU)
10
< 0.1
< 0.05
5.0–9.0
1200
0.00
10
< 0.1
< 0.05
5.0–9.0
1200
0.00
10
< 0.1
< 0.05
4.0–11.0
2000
0.00
10
< 0.1
< 0.05
4.0–11.0
2000
0.00
10
< 0.1
< 0.05
4.0–11.0
2000
0.00
10
< 0.1
< 0.05
4.0–11.0
2000
0.00
10
< 0.1
< 0.05
4.0–11.0
2000
0.00
1.0
1.0
1.0
1.0
1.0
1.0
1.0
TDS Rejection
Typical @ 60 psi
WQA @ 50 psi
95%-97%
N/A
95%-97%
N/A
N/A
N/A
97%–98%
N/A
97%–98%
N/A
97%–98%
N/A
96.7%
96.2%
Storage (Gal.)
3.1
3.1
3.1
3.1
3.1
Optional
Optional
Municipal,
Well, Non-
Chlorinated
Municipal,
Well, Non-
Chlorinated
Municipal,
Well, Non-
Chlorinated
Municipal,
Well, Non-
Chlorinated
Municipal,
Well, Non-
Chlorinated
Municipal,
Municipal,
Water Supply
Chlorinated
Chlorinated
Treatment Stages
3
3
5
5
5
44
44
5 Micron,
20-inch
Sediment,
GAC
5 Micron,
20-inch
Sediment,
GAC
5 Micron
Sediment,
GAC
1 Micron
Sediment/
5 Micron
Sediment,
GAC
5 Micron
Sediment
5 Micron
Sediment
Prefiltration
Carbon Block
PCF
Postfilter
N/A
GAC
15 1/4
14 1/2
7
29 lb
N/A
N/A
N/A
GAC
15 1/4
14 1/2
7
29 lb
N/A
N/A
Standard
GAC
16 3/4
14 1/2
7
Standard
GAC
16 3/4
14 1/2
7
35 lb
17.9%
21.4%
Standard
GAC
16 3/4
14 1/2
7
35 lb
N/A
N/A
N/A
GAC
28
14 1/2
7
38 lb
N/A
N/A
N/A
GAC
28 3/4
14 1/2
7
40 lb
N/A
N/A
Height (inches)
Width (inches)
Depth (inches)
Weight
Efficiency Rating5
Recovery Rating6
1 H3000 and H3500 are certified by WQA to NSF/ANSI 58 for the specific performance
claims as verified and substantiated by the test data. These are the only units certified
by WQA.
2 Product output is measured to atmosphere with feed water of 77 degrees F, 60 PSIG
and 360 ppm TDS.
35 lb
13%
24%
4 LC50P and LC100P use dual function prefilter for chlorine taste and odor removal.
Note: Actual production rates may vary depending on water temperature, pressure, TDS
level and membrane type.
5 Efficiency Rating means the percentage of the influent water to the system that is
available to the user as reverse osmosis treated water under operating conditions that
approximate typical daily usage.
6 Recovery Rating means the percentage of the influent water to the membrane portion of
the system that is available to the user as reverse osmosis treated water when the
system is operating without a storage tank or when the storage tank is bypassed.
3 WQA production is measured against a pressure tank @ 5 psi backpressure,
77 degrees F, 50 PSIG and 750 mg/L 40 mg/L TDS,
1 NTU turbidity 7.5 0.5 pH, 1 US/cm.
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Certificates
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Certificates, Cont.
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Notes
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Notes
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Reverse Osmosis Appliance
The WQA Gold Seal assures that this product has been tested and validated by the Water Quality
Association. This validation assures that all electrical components are UL or CSA listed and all
components that are in contact with the treated water are FDA or NSF listed.
Hague Quality Water, Int’l
4343 South Hamilton Road, Groveport, OH 43125
Phone: 614-836-2115 ꢀ Fax: 614-836-9876
LITHO USA
©2009
F7550
RV1109
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