HP Hewlett Packard Tablet TC4400 User Manual

t
Maintenance and Service  
Guide  
HP Compaq tc4400 Tablet PC  
Document Part Number: 383208-002  
May 2006  
This guide is a troubleshooting reference used for maintaining  
and servicing the tablet PC. It provides comprehensive  
information on identifying tablet PC features, components, and  
spare parts; troubleshooting tablet PC problems; and performing  
tablet PC disassembly procedures.  
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1 Product Description  
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2  
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2  
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3  
Selecting from the Diagnostics Menu. . . . . . . . . . . . 2–4  
Selecting from the System Configuration Menu. . . . 2–5  
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6  
Maintenance and Service Guide  
iii  
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Contents  
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2  
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2  
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2  
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3  
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4  
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5  
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6  
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–7  
iv  
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5.17 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43  
5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47  
5.19 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51  
5.20 Infrared Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53  
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55  
5.22 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60  
5.23 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62  
Maintenance and Service Guide  
v
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Contents  
6 Specifications  
A Screw Listing  
D Connector Pin Assignments  
E Power Cord Set Requirements  
Index  
vi  
Maintenance and Service Guide  
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1
Product Description  
The HP Compaq tc4400 Tablet PC offers advanced modularity,  
Intel® Core™ Duo and Celeron® M processors, and extensive  
multimedia support.  
HP Compaq tc4400 Tablet PC  
Maintenance and Service Guide  
1–1  
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Product Description  
1.1 Features  
Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz),  
T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel  
Celeron M 1.60-GHz processors, varying by tablet PC model  
12.1-inch, XGA, TFT (1024 × 768) display with over  
16.8 million colors  
100-, 80-, or 60-GB high-capacity hard drive, varying by  
tablet PC model  
256-MB DDR2 synchronous DRAM (SDRAM) at 633 MHz  
and 533 MHz, expandable to 4.0 GB  
Microsoft® Windows® XP Tablet Edition  
Full-size Windows keyboard with embedded numeric keypad  
TouchPad and pointing stick pointing devices, including a  
dedicated vertical scroll region  
Integrated 10Base-T/100Base-T/1000Base-T Ethernet local  
area network (LAN) network interface card (NIC) with RJ-45  
jack  
Integrated high-speed 56K modem with RJ-11 jack  
Integrated wireless support for Mini PCI IEEE 802.11b/g and  
802.11a/b/g WLAN device  
Support for one Type I or Type II PC Card slot, with support  
for both 32-bit (CardBus) and 16-bit PC Cards  
1–2  
Maintenance and Service Guide  
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Product Description  
External 65-watt AC adapter with 3-wire power cord  
6-cell Li-Ion battery pack  
Audio speaker  
Volume up, volume mute, and volume down buttons  
Connectors:  
Infrared  
Audio-out (headphone)  
Audio-in (microphone)  
Universal Serial Bus (USB) v. 2.0 (3 ports, 1 powered)  
Power  
External monitor  
RJ-45 (network)  
RJ-11 (modem)  
S-Video-out  
PC Card  
Digital Media Slot  
Primary battery pack  
Travel battery pack  
Docking connector  
Maintenance and Service Guide  
1–3  
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Product Description  
1.2 Resetting the Tablet PC  
If the tablet PC you are servicing has an unknown password,  
follow the steps below to clear the password. These steps also  
clear CMOS.  
The following steps will not clear an unknown password if the  
stringent security option has been enabled in the BIOS. If  
stringent security is enabled, the system board must be replaced  
to reset an unknown password. Refer to Section 5.21, “System  
Before replacing the system board, perform the steps below to  
make sure stringent security has been properly enabled.  
Enabling stringent security provides enhanced prtotection for the  
of power-on authorization. Stringent security is enabled/disabled  
by accessing the Password Options menu in the Computer Setup  
information.  
1. Prepare the tablet PC for disassembly (refer to Section 5.3,  
“Preparing the Tablet PC for Disassembly,” for more  
information).  
2. Remove the real-time clock (RTC) battery (refer to  
Section 5.23, “RTC Battery,” for more information on  
removing and replacing the RTC battery).  
3. Wait approximately 5 minutes.  
4. Replace the RTC battery and reassemble the tablet PC.  
5. Connect AC power to the tablet PC. Do not reinsert any  
batteries at this time.  
6. Turn on the tablet PC.  
All passwords and all CMOS settings have been cleared.  
1–4  
Maintenance and Service Guide  
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Product Description  
1.3 Power Management  
The tablet PC comes with power management features that  
extend battery pack operating time and conserve power. The  
tablet PC supports the following power management features:  
Standby  
Hibernation  
Setting customization by the user  
Hotkeys for setting the level of performance  
Battery calibration  
Lid switch resume  
Power button  
Advanced Configuration and Power Management (ACPM)  
compliance  
Maintenance and Service Guide  
1–5  
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Product Description  
1.4 External Components  
The external components on the front of the tablet PC are shown  
below and described in Table 1-1.  
Front Components  
Table 1-1  
Front Components  
Item  
Component  
Function  
1
Wireless light  
On: An integrated wireless device, such as  
a wireless local area network (WLAN)  
device and/or Bluetooth® device is turned  
on.  
2
Power light  
On: The computer is on.  
Blinking green: The computer is in  
standby.  
Blinking rapidly: An HP Smart AC  
Adapter with a higher power rating  
should be connected.  
Off: The computer is off or in hibernation.  
1–6  
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Product Description  
Table 1-1  
Front Components (Continued)  
Item  
Component  
Function  
3
Battery light  
Amber: A battery pack is charging.  
Green: A battery pack is close to full  
charge capacity.  
Blinking amber: A battery pack that is the  
only available power source has reached  
a low-battery condition. When the battery  
pack reaches a critical low-battery  
condition, the battery light begins  
blinking more quickly.  
Off: If the computer is connected to  
an external power source, the light  
is turned off when all batteries in the  
computer are fully charged. If the  
computer is not connected to an external  
power source, the light is turned off until  
the battery pack reaches a low-battery  
condition, when the light begins blinking  
amber.  
4
5
Drive light  
Blinking green: The hard drive or optical  
drive is being accessed.  
Amber: HP Mobile Data Protection has  
temporarily parked the hard drive.  
Infrared port  
Provides wireless communication between  
the computer and an optional  
IrDA-compliant device.  
6
7
Display release button  
Fingerprint reader  
Opens the tablet PC.  
Allows a fingerprint logon to Windows  
instead of using a password.  
Maintenance and Service Guide  
1–7  
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Product Description  
The external components on the right side of the tablet PC are  
shown below and described in Table 1-2.  
Right-Side Components  
1–8  
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Product Description  
Table 1-2  
Right-Side Components  
Function  
Item  
Component  
1
Audio-out  
(headphone) jack  
Produces computer sound when connected  
to optional power stereo speakers,  
headphones, ear buds, a headset, or  
television audio.  
2
3
Audio-in (microphone)  
jack  
Connects an optional computer headset  
microphone, stereo array microphone, or  
monoarual microphone.  
Powered USB port  
Connects USB 1.1- or 2.0-compliant  
devices to the tablet PC using a standard  
USB cable, or connects an optional external  
MultiBay or external MultiBay II to the  
tablet PC. This USB port is a powered port  
that can be used without external power.  
4
PC Card slot or  
optional smart card  
reader  
On select tablet PC models, the PC  
Card slot may be replaced with an  
optional smart card reader.  
If your tablet PC has  
a PC Card slot, it supports optional  
Type I, Type II, 32-bit (CardBus), or  
16-bit PC Cards.  
a smart card reader, it accepts smart  
cards or Java™ Cards.  
5
Digital Media Slot  
Supports Secure Digital (SD) Memory  
Cards and MultiMediaCards (MMC).  
Maintenance and Service Guide  
1–9  
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Product Description  
The external components on the left side of the tablet PC are  
shown below and described in Table 1-3.  
Left-Side Components  
Table 1-3  
Left-Side Components  
Item Component  
Function  
1
Security cable slot  
Attaches an optional security cable to the  
tablet PC.  
The purpose of security solutions is  
to act as deterrents. These  
deterrents may not prevent a product  
from being mishandled or stolen.  
2
Vent  
Provides airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Use the computer  
only a hard, flat surface. Do not allow  
a hard surface, such as an adjoining  
printer, or a soft surface, such as  
pillows or thick rugs or clothing, to  
block airflow.  
Depending on the tablet PC model,  
vents vary in number and location.  
1–10  
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Product Description  
Table 1-3  
Left-Side Components (Continued)  
Item Component  
Function  
3
Wireless button  
Turns the wireless functionality of the  
WLAN or Bluetooth device on or off, but  
does not establish a connection.  
To establish a wireless connection,  
a wireless network must already be  
set up.  
4
USB port  
Connects a USB 1.1- and 2.0-compliant  
device to the tablet PC using a standard  
USB cable.  
5
6
Info Center button  
Power switch  
Launches Info Center, which enables you  
to open various software solutions.  
When the tablet PC is  
Off, slide toward the front of the  
tablet PC and release to turn on the  
tablet PC.  
In standby, slide toward the front of the  
tablet PC and release to exit standby.  
In hibernation, slide toward the front of  
the tablet PC and release to exit  
hibernation.  
If the tablet PC has stopped responding  
and Microsoft Windows shutdown  
procedures cannot be used, slide toward  
the front of the tablet PC and hold for  
4 seconds to turn off the tablet PC.  
7
Speaker  
Enables you to listen to music and hear  
audio alerts and signals from programs.  
Maintenance and Service Guide  
1–11  
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Product Description  
The external components on the rear panel of the tablet PC are  
shown below and described in Table 1-4.  
Rear Panel Components  
1–12  
Maintenance and Service Guide  
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Product Description  
Table 1-4  
Rear Panel Components  
Function  
Item Component  
1
USB port  
Connects USB 1.1- and 2.0-compliant  
devices to the tablet PC using a standard  
USB cable.  
2
3
RJ-11 (modem) jack  
RJ-45 (network) jack  
Connects a modem cable. Enabled with  
56-K connectivity.  
Connects a network cable. Enabled with  
10BASE-T/100BASE-TX/1000BASE-T  
connectivity.  
4
5
6
Smart adapter power  
connector  
Connects an AC adapter, an optional  
AC adapter, or an optional power cable.  
External monitor port  
Connects an optional VGA external monitor  
or projector.  
S-Video-out jack  
Is a 7-pin, dual-purpose jack.  
It connects an optional S-Video device,  
such as a television, VCR, camcorder,  
overhead projector, or video capture card,  
with an optional, standard (4-pin) S-Video  
cable.  
The extra 3 pins also enable an optional  
S-Video-to-composite adapter to be used  
with the tablet PC.  
Maintenance and Service Guide  
1–13  
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Product Description  
The standard keyboard components of the tablet PC are shown  
below and described in Table 1-5.  
Standard Keyboard Components  
1–14  
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Product Description  
Table 1-5  
Standard Keyboard Components  
Item  
Component  
Function  
1
Function keys (6)  
Perform system and application tasks.  
When combined with the fn key, the  
function keys f3, f4, and f8 through f11  
perform additional tasks as hotkeys.  
2
3
caps lock key  
fn key  
Enables caps lock and turns on the caps  
lock light.  
Executes frequently used system  
functions when pressed in combination  
with a function key or the esc key.  
4
5
Windows logo key  
Displays the Microsoft Windows  
Start menu.  
Windows  
applications key  
Displays a shortcut menu for items  
beneath the pointer.  
6
7
Arrow keys  
Moves the cursor around the screen.  
Embedded numeric  
keypad  
Can be used like an external numeric  
keypad.  
8
num lock key  
Enables numeric lock, turns on the  
embedded numeric keypad, and turns  
on the num lock light.  
Maintenance and Service Guide  
1–15  
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Product Description  
The tablet PC top components are shown below and described in  
Table 1-6.  
Top Components  
1–16  
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Product Description  
Table 1-6  
Top Components  
Function  
Item  
Component  
1
Left and right  
TouchPad buttons (2)  
Function like the left and right buttons on  
an external mouse.  
2
3
TouchPad  
Moves the pointer. Can be set to perform  
other mouse functions, such as scrolling,  
selecting, and double-clicking.  
Left and right pointing  
stick buttons (2)  
Function like the left and right buttons on  
an external mouse.  
4
5
Pointing stick  
Vent  
Moves the pointer.  
Provides airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Use the computer  
only a hard, flat surface. Do not  
allow a hard surface, such as an  
adjoining printer, or a soft surface,  
such as pillows or thick rugs or  
clothing, to block airflow.  
6
Presentation button  
Volume mute button  
Volume down button  
Volume up button  
Turns on the presentation feature.  
Mutes or restores volume.  
7
8
Decreases tablet PC sound.  
Increases tablet PC sound.  
Scrolls upward or downward.  
9
10  
TouchPad scroll zone  
Maintenance and Service Guide  
1–17  
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Product Description  
The tablet PC display components are shown below and  
described in Table 1-7.  
Display Components  
1–18  
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Product Description  
Table 1-7  
Display Components  
Component Function  
Item  
1
Tablet PC Input Panel  
Launch button  
Opens the Microsoft Tablet PC Input  
Panel application, which includes a  
handwriting pad and an on-screen  
keyboard.  
2
3
4
Rotate button  
Q button  
Switches the image between landscape  
and portrait orientation.  
When Windows is running, opens or  
closes the Q Menu.  
Windows Security  
button  
When pressed while:  
Windows is open, enters the  
ctrl+alt+delete command.  
The Setup utility is open, enters the  
reset command.  
5
Jog dial  
Functions like the enter and the up and  
down arrow keys on a standard keyboard.  
Press inward to enter a command.  
Rotate upward to scroll upward.  
Rotate downward to scroll downward.  
6
7
8
Internal microphone  
Pen eject button  
Pen holder  
Records sound.  
Ejects the pen from the pen holder.  
Secures the pen to the tablet PC.  
Maintenance and Service Guide  
1–19  
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Product Description  
The external components on the bottom of the tablet PC are  
shown below and described in Table 1-8.  
Bottom Components  
1–20  
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Product Description  
Table 1-8  
Bottom Components  
Function  
Item  
Component  
1
2
Base enclosure cover  
Docking connector  
Covers the display cable connector.  
Connects the tablet PC to an optional  
docking device.  
3
4
Accessory battery  
connector  
Connects an optional HP Ultra-Capacity  
Battery or HP Extended Life Battery.  
Vents (3)  
Provides airflow to cool internal  
components.  
To prevent overheating, do not  
Ä
obstruct vents. Use the computer  
only a hard, flat surface. Do not  
allow a hard surface, such as an  
adjoining printer, or a soft  
surface, such as pillows or thick  
rugs or clothing, to block airflow.  
5
6
Battery bay  
Holds the battery pack.  
Battery release latch  
Releases the battery pack from the  
battery bay.  
7
8
Hard drive cover  
Holds the primary hard drive.  
Expansion memory  
module compartment  
Contains one expansion memory  
module slot.  
Maintenance and Service Guide  
1–21  
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Product Description  
1.5 Design Overview  
This section presents a design overview of key parts and features  
of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog,”  
to identify replacement parts, and Chapter 5, “Removal and  
Replacement Procedures,” for disassembly steps.  
The system board provides the following device connections:  
Audio  
Display  
Hard drive  
Intel Core Duo and Celeron M processors  
Keyboard  
Memory module  
Mini Card WLAN devices  
PC Card  
Pointing stick  
TouchPad  
CAUTION: To properly ventilate the tablet PC, allow at least a 7.6-cm  
(3-inch) clearance on the left and right sides of the tablet PC.  
Ä
The tablet PC uses an electric fan for ventilation. The fan is  
controlled by a temperature sensor and is designed to turn on  
automatically when high temperature conditions exist. These  
conditions are affected by high external temperatures, system  
power consumption, power management/battery conservation  
configurations, battery fast charging, and software. Exhaust air is  
displaced through the ventilation grill located on the left side of  
the tablet PC.  
1–22  
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2
Troubleshooting  
WARNING: Only authorized technicians trained by HP should repair  
this equipment. All troubleshooting and repair procedures are detailed  
to allow only subassembly-/module-level repair. Because of the  
complexity of the individual boards and subassemblies, do not attempt  
to make repairs at the component level or modifications to any printed  
wiring board. Improper repairs can create a safety hazard. Any  
indication of component replacement or printed wiring board  
modification may void any warranty or exchange allowances.  
Å
2.1 Computer Setup  
Computer Setup is a system information and customization utility  
that can be used even when the operating system is not working  
or will not load. This utility includes settings that are not  
available in Windows.  
Using Computer Setup  
Information and settings in Computer Setup are accessed from  
the File, Security, Diagnostics, or System Configuration menus:  
1. Turn on or restart the computer. Press f10 while the  
F10 = ROM-Based Setup message is displayed in  
the lower-left corner of the screen.  
To change the language, use the cursor control keys  
to navigate to the System Configuration menu.  
To view navigation information, press f1.  
To return to the Computer Setup menu, press esc.  
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Troubleshooting  
2. Select the File, Security, Diagnostics, or  
System Configuration menu.  
3. To close Computer Setup and restart the computer:  
Select File > Save changes and exit, and then press enter.  
– or –  
Select File > Ignore changes and exit, and then  
press enter.  
– or –  
Select File > Restore defaults, and then press enter.  
4. When you are prompted to confirm your action, press f10.  
Selecting from the File Menu  
Table 2-1  
File Menu  
Select  
To Do This  
System Information  
View identification information about the  
computer, processor, memory and cache size,  
and system ROM.  
View BIOS revision, keyboard controller  
version, and battery pack serial number  
information.  
2–2  
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Troubleshooting  
Selecting from the Security Menu  
Table 2-2  
Security Menu  
Select  
To Do This  
Setup Password  
Power-On Password  
Password Options  
Enter, change, or delete an Setup password.  
Enter, change, or delete a power-on password.  
Enable/disable:  
(Password options can  
be selected only when  
a power-on password  
has been set.)  
Stringent security.  
Requirement of password on restart.  
DriveLock Passwords  
Enable/disable DriveLock; change a DriveLock  
user or master password.  
DriveLock Settings are accessible only  
when you enter Computer Setup by turning  
on (not restarting) the computer.  
Smart Card Security  
Enable/disable smart card power-on support.  
A setup password must be established to  
use this feature.  
TPM Embedded Security  
Enable/disable:  
Embedded security device state.  
Power-on authentication support.  
Automatic DriveLock support.  
System IDs  
Establish:  
Notebook asset tracking number.  
Notebook ownership tags.  
Disk Sanitizer  
Establish fast, optimum, or custom settings for  
disk sanitizing.  
*Not applicable to SuperDisk LS-120 drives.  
Maintenance and Service Guide  
2–3  
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Troubleshooting  
Selecting from the Diagnostics Menu  
Table 2-3  
Diagnostics Menu  
Select  
To Do This  
HDD Self-Test Options  
Run a quick comprehensive self test on hard  
drives in the system that support the test features.  
Memory Check  
Run a quick comprehensive test on system  
memory on the following categories:  
Walking 0s  
Walking 1s  
High Address line testing  
Alternate Pattern testing  
2–4  
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Troubleshooting  
Selecting from the System Configuration  
Menu  
Table 2-4  
System Configuration Menu  
Select  
To Do This  
Language  
Boot Options  
Change the Computer Setup language.  
Enable/disable MultiBoot, which sets a startup  
sequence that can include most bootable devices  
and media in the system.  
Device Configurations  
Enable/disable:  
Swap Fn/Ctrl keys.  
USB legacy support.  
BIOS DMA data transfers.  
Fan Always on while on AC Power.  
Data Execution Prevention.  
LAN Power save.  
Built-In Device Options  
Enable/disable:  
Embedded WLAN Device Radio.  
Embedded Bluetooth Device Radio.  
LAN/WLAN Switching.  
Wake on LAN from Off.  
Port Options  
Enable/disable:  
USB Port.  
1394 Port.  
CardBus Slot.  
Maintenance and Service Guide  
2–5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
2.2 Troubleshooting Flowcharts  
Table 2-5  
Flowchart Description  
2.1  
“Flowchart 2.1—Initial Troubleshooting”  
2.2  
“Flowchart 2.2—No Power, Part 1”  
2.3  
“Flowchart 2.3—No Power, Part 2”  
2.4  
“Flowchart 2.4—No Power, Part 3”  
2.5  
“Flowchart 2.5—No Power, Part 4”  
2.6  
“Flowchart 2.6—No Video, Part 1”  
2.7  
“Flowchart 2.7—No Video, Part 2”  
2.8  
“Flowchart 2.9—No Operating System (OS) Loading”  
“Flowchart 2.15—No Audio, Part 1”  
2.9  
2.10  
2.11  
2.12  
2.13  
2.14  
2.15  
2.16  
2.17  
2.18  
2.19  
2.20  
“Flowchart 2.16—No Audio, Part 2”  
“Flowchart 2.17—Nonfunctioning Device”  
“Flowchart 2.18—Nonfunctioning Keyboard”  
“Flowchart 2.19—Nonfunctioning Pointing Device”  
“Flowchart 2.20—No Network/Modem Connection”  
2–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.1—Initial Troubleshooting  
Begin  
troubleshooting.  
N
Go to  
Is there  
power?  
“Flowchart  
2.2—No Power,  
Part 1.”  
Y
N
N
N
N
Check  
LED board,  
speaker  
Beeps,  
LEDs, or error  
messages?  
connections.  
Go to  
All drives  
working?  
Y
Y
Y
Y
“Flowchart  
2.17—Nonfunc-  
tioning Device.”  
Y
Y
Y
Go to  
“Flowchart  
2.6—No Video,  
Part 1.”  
Is there video?  
(no boot)  
Go to  
“Flowchart  
2.18—Nonfunc-  
tioning Keyboard”  
or “Flowchart  
2.19—Nonfunc-  
tioning Pointing  
Device.”  
Keyboard/  
pointing  
device  
working?  
Go to  
“Flowchart  
2.9—NoOperating  
System (OS)  
Loading.”  
Is the OS  
loading?  
Go to  
“Flowchart  
2.20—No  
Network/Modem  
Connection.”  
Connecting  
to network  
or modem?  
Go to  
“Flowchart  
2.15—No Audio,  
Part 1.”  
Is there  
sound?  
End  
Maintenance and Service Guide  
2–7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.2—No Power, Part 1  
No power  
(power LED  
is off).  
Remove from  
docking device  
(if applicable).  
N
N
N
Go to  
“Flowchart  
2.3—No Power,  
Part 2.”  
Power up  
on battery  
power?  
Power up  
on battery  
power?  
Reset  
power.*  
Y
Y
N
Y
Y
N
Y
Go to  
“Flowchart  
2.4—No Power,  
Part 3.”  
Power up  
on AC  
Power up  
on AC power?  
Reset  
power.*  
power?  
Power up in  
docking  
device?  
Done  
*NOTES  
1. On select tablet PC models, there is a  
separate reset button.  
2. On select tablet PC models, the computer  
can be reset using the standby switch and  
either the lid switch or the main power  
switch.  
1. Reset the power cables in the docking device  
and at the AC outlet.  
2. Be sure the AC power source is active.  
3. Be sure that the power strip is working.  
Y
N
Go to  
Power up  
in docking  
device?  
“Flowchart  
Done  
2.8—Nonfunctioning  
Docking Device (if  
applicable).”  
2–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Flowchart 2.3—No Power, Part 2  
Continued from  
“Flowchart  
2.2—No Power,  
Part 1.”  
Visually check for  
debris in battery  
socket and clean  
if necessary.  
Y
Power on?  
Done  
N
Check battery pack  
by  
recharging it,  
moving it to  
another computer,  
N
Replace  
power supply  
(if applicable).  
Power on?  
Y
N
Go to  
“Flowchart  
2.4—No Power,  
Part 3.”  
Done  
Power on?  
Y
Done  
Maintenance and Service Guide  
2–9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Troubleshooting  
Flowchart 2.4—No Power, Part 3  
Continued from  
“Flowchart  
2.3—No Power,  
Part 2.”  
Plug directly  
into AC outlet.  
Y
Power LED  
Done  
on?  
N
Reseat AC adapter  
in computer and  
at power source.  
Y
Power on?  
Done  
N
Y
External  
Internal or  
external AC  
adapter?  
N
Y
Replace external  
AC adapter.  
Try different  
outlet.  
Power outlet  
active?  
Internal  
N
Y
Go to  
“Flowchart  
2.5—No Power,  
Part 4.”  
Power on?  
Done  
Replace  
power cord.  
Power on?  
Done  
N
2–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.5—No Power, Part 4  
Continued from  
“Flowchart  
2.4—No Power,  
Part 3.”  
Open  
computer.  
Y
Reseat loose  
Loose or  
damaged  
parts?  
components and  
boards and  
replace damaged  
items.  
N
Close  
computer and  
retest.  
Replace the following items (if applicable). Check  
computer operation after each replacement:  
1. Internal DC-DC converter*  
2. Internal AC adapter  
N
3. Processor board*  
Power on?  
4. System board*  
*NOTE: Replace these items as a set to prevent  
shorting out among components.  
Y
Done  
Maintenance and Service Guide  
2–11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.6—No Video, Part 1  
No video.  
Docking Device  
Go to  
*NOTE: To change from internal to  
external display, use the hotkey  
combination.  
Stand-alone  
or docking  
device?  
“Flowchart  
2.7—No Video,  
Part 2.”  
Stand-alone  
Y
Internal or  
external  
display*?  
Adjust  
brightness.  
Video OK?  
Done  
N
Internal  
External  
Press lid  
switch to ensure  
operation.  
A
Adjust  
brightness.  
Y
Y
Video OK?  
Done  
Video OK?  
Done  
N
N
Replace the following one at a time. Test after each replacement.  
1. Cable between computer and computer display (if applicable)  
Check for bent  
pins on cable.  
2. Display  
3. System board  
N
N
Replace  
system  
board.  
Try  
another  
display.  
Internal and  
external  
Video OK?  
Done  
video OK?  
Y
Y
Done  
2–12  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.7—No Video, Part 2  
Continued from  
“Flowchart  
2.6—No Video,  
Part 1.”  
Remove  
computer from  
docking device,  
if connected.  
Adjust  
display  
brightness.  
of external  
monitor.  
N
Y
Go to “A” in  
“Flowchart  
2.6—No Video,  
Part 1.”  
Video OK?  
Video OK?  
Done  
Y
N
Check that computer is properly  
seated in docking device, for  
bent pins on cable, and for  
monitor connection.  
Try another  
external  
monitor.  
Y
Y
Internal  
and external  
video OK?  
Video OK?  
Done  
N
N
Go to  
“Flowchart  
Adjust external  
monitor display.  
2.8—Nonfunctioning  
Docking Device (if  
applicable).”  
Maintenance and Service Guide  
2–13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.8—Nonfunctioning Docking Device  
(if applicable)  
Nonfunctioning  
docking device.  
Reset power cord in  
docking device and  
power outlet.  
Check voltage  
setting on docking  
device.  
Reset monitor  
cable connector at  
docking device.  
Reinstall  
computer into  
docking device.  
Y
Y
Docking  
device  
operating?  
Docking  
device  
operating?  
Done  
Done  
N
N
Test replacement  
docking device with  
new computer.  
Replace docking  
device.  
2–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.9—No Operating System (OS)  
Loading  
No OS  
loading.*  
Reset power  
cord in docking  
device and  
power outlet.  
No OS loading from hard drive,  
go to “Flowchart 2.10—No OS Loading,  
Hard Drive, Part 1.”  
No OS loading from diskette drive,  
go to “Flowchart 2.13—No OS Loading,  
Diskette Drive.”  
No OS loading from CD-ROM or DVD-ROM  
drive, go to “Flowchart 2.14—No OS  
Loading, Optical Drive.”  
No OS loading from network,  
go to “Flowchart 2.20—No Network/Modem  
Connection.”  
*NOTE: Before beginning troubleshooting, always  
check cable connections, cable ends, and drives  
for bent or damaged pins.  
Maintenance and Service Guide  
2–15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.10—No OS Loading, Hard Drive,  
Part 1  
OS not  
loading from  
hard drive.  
Y
Go to  
“Flowchart  
2.11—No OS  
Loading,  
Nonsystem  
disk message?  
Hard Drive, Part 2.”  
N
Reseat  
external  
hard drive.  
Y
OS loading?  
Done  
N
Y
N
N
Boot  
from  
CD?  
N
Go to  
Boot  
from  
“Flowchart  
2.13—No OS  
Loading,  
Check the Setup  
utility for correct  
booting order.  
diskette?  
Diskette Drive.”  
Y
Y
Change boot  
priority through  
the Setup Utility  
and reboot.  
Boot  
from  
hard drive?  
N
Y
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Boot  
from  
hard drive?  
Done  
2–16  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Troubleshooting  
Flowchart 2.11—No OS Loading, Hard Drive,  
Part 2  
Continued from  
“Flowchart  
2.10—No OS  
Loading,  
Reseat  
hard drive.  
Hard Drive, Part 1.”  
N
1. Replace  
hard drive.  
CD or  
diskette in  
drive?  
Y
2. Replace system  
board.  
Hard drive  
accessible?  
Done  
Y
N
Y
Remove  
diskette and  
reboot.  
Run FDISK.  
Y
N
Create partition,  
and then format  
hard drive to  
bootable  
Boot  
from  
hard drive?  
Done  
partitioned?  
N
C:\ prompt.  
N
N
Go to  
Format hard drive  
and bring to  
a bootable  
“Flowchart  
2.13—No OS  
Loading,  
Boot  
from diskette  
drive?  
Hard drive  
formatted?  
C:\ prompt.  
Diskette Drive.”  
Y
Y
Y
Hard drive  
accessible?  
Load OS using  
Operating System  
disc (if applicable).  
Computer  
booted?  
Done  
N
Go to  
“Flowchart  
2.12—No OS  
Loading,  
Hard Drive, Part 3.”  
Go to  
“Flowchart  
2.12—No OS  
Loading,  
Hard Drive, Part 3.”  
Maintenance and Service Guide  
2–17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.12—No OS Loading, Hard Drive,  
Part 3  
Continued from  
“Flowchart  
2.11—No OS  
Loading,  
Hard Drive, Part 2.”  
N
System  
Install OS  
files on hard  
and reboot.  
drive?  
Y
Y
Y
Y
Virus  
on  
OS  
loading from  
hard drive?  
Clean virus.  
Done  
hard drive?  
N
N
N
Run SCANDISK and  
check for  
Replace  
hard drive.  
Diagnostics  
on diskette?  
bad sectors.  
N
Run diagnostics  
and follow  
recommendations.  
Can bad  
sectors  
be fixed?  
Replace  
hard drive.  
Y
N
Boot from  
hard drive?  
Fix bad  
sectors.  
Replace  
hard drive.  
Y
Done  
2–18  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.13—No OS Loading, Diskette Drive  
Y
OS not loading  
Reseat  
diskette drive.  
OS  
loading?  
Done  
from  
diskette drive.  
N
Y
Y
N
N
Y
N
Bootable  
in drive?  
Install bootable  
diskette and  
Nonsystem  
disk message?  
reboot computer.  
N
Y
Y
N
Check diskette  
for system files.  
Try different  
diskette.  
Go to  
Boot  
from another  
device?  
“Flowchart  
2.17—Nonfunc-  
tioning Device.”  
Y
Y
1. Replace diskette  
drive.  
board.  
Nonsystem  
Diskette  
drive enabled  
in the Setup  
Utility?  
Enable drive  
and cold boot  
computer.  
N
N
loading?  
Reset the computer.  
Refer to  
Section 1.2,  
“Resetting the  
Tablet PC,for  
instructions.  
Done  
Is diskette  
drive boot  
order  
correct?  
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Change boot  
priority using  
the Setup Utility.  
Maintenance and Service Guide  
2–19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.14—No OS Loading, Optical Drive  
Y
N
No OS  
Install bootable  
disc and  
Bootable  
disc in  
drive?  
Disc  
in drive?  
loading from  
CD-ROM or  
reboot  
DVD-ROM drive.  
computer.  
N
Y
Install  
bootable disc.  
Try another  
bootable disc.  
Y
Boots from  
CD or DVD?  
Done  
N
Y
N
Boots from  
CD or DVD?  
Reseat  
drive.  
Done  
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
N
Y
Booting  
from another  
device?  
Reset the computer.  
Refer to  
Section 1.2,  
“Resetting the  
Tablet PC,” for  
instructions.  
Y
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Booting  
order  
correct?  
N
Correct boot  
order using  
the Setup Utility.  
2–20  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.15—No Audio, Part 1  
Y
N
Turn up audio  
internally or  
externally.  
No audio.  
Audio?  
Done  
N
Y
Y
Go to  
“Flowchart  
2.16—No Audio,  
Part 2.”  
Computer in  
docking device  
(if applicable)?  
Internal  
audio?  
Undock  
N
Go to  
the  
docking device.  
“Flowchart  
2.16—No Audio,  
Part 2.”  
Y
Go to  
“Flowchart  
2.17—Nonfunctioning  
Device.”  
Audio?  
Done  
N
Maintenance and Service Guide  
2–21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.16—No Audio, Part 2  
Continued from  
“Flowchart  
2.15—No Audio,  
Part 1.”  
N
Audio  
Reload  
audio drivers.  
driver in OS  
configured?  
Y
N
Correct  
drivers for  
application?  
Load drivers and  
set configuration  
in OS.  
Y
Connect to  
external  
speaker.  
N
Y
Replace audio  
board and  
speaker  
Audio?  
Audio?  
Done  
connections  
in computer  
(if applicable).  
Y
N
1. Replace internal speakers.  
2. Replace audio board (if applicable).  
3. Replace system board.  
2–22  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.17—Nonfunctioning Device  
Nonfunctioning  
device.  
Reseat  
device.  
Unplug the nonfunctioning device from the computer  
and inspect cables and plugs for bent or broken pins or  
other damage.  
Y
Fix or  
replace  
broken item.  
Clear  
CMOS.  
Any physical  
device detected?  
N
Go to  
“Flowchart  
2.9—No  
Operating System  
(OS) Loading.”  
Reattach device.  
Close computer,  
plug in power,  
and reboot.  
Replace hard drive.  
N
N
Replace NIC.  
If integrated NIC,  
replace system  
board.  
Device  
boots  
properly?  
Device  
boots  
properly?  
Y
Y
Replace diskette  
drive.  
Done  
Done  
Maintenance and Service Guide  
2–23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.18—Nonfunctioning Keyboard  
Keyboard  
not operating  
properly.  
Connect computer  
to good external  
keyboard.  
N
External  
device  
works?  
Replace  
system  
board.  
Y
Reseat internal  
keyboard  
connector  
(if applicable).  
N
Replace internal  
keyboard or  
cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
2–24  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.19—Nonfunctioning Pointing  
Device  
Pointing device  
not operating  
properly.  
Connect computer  
to good external  
pointing device.  
N
Replace  
system  
board.  
External  
device  
works?  
Y
Reseat internal  
pointing device  
connector  
(if applicable).  
N
Replace internal  
pointing device  
or cable.  
OK?  
Y
Y
Done  
OK?  
Done  
N
Replace  
system  
board.  
Maintenance and Service Guide  
2–25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Troubleshooting  
Flowchart 2.20—No Network/Modem  
Connection  
No network  
or modem  
connection.  
N
Network  
or modem jack  
active?  
Replace jack  
or have jack  
activated.  
Y
N
Y
Y
N
Connect  
to nondigital  
line.  
Digital  
line?  
Y
Reload  
drivers and  
reconfigure.  
NIC/modem  
configured  
in OS?  
Done  
OK?  
N
Disconnect all  
power from  
the computer  
and open.  
Replace the  
NIC/modem  
(if applicable).  
Y
Reseat NIC/modem  
(if applicable).  
OK?  
Done  
N
Replace  
system  
board.  
2–26  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
3
Illustrated Parts Catalog  
This chapter provides an illustrated parts breakdown and a  
reference for spare part numbers.  
3.1 Serial Number Location  
When ordering parts or requesting information, provide the tablet  
PC serial number and tablet PC model number located on the  
bottom of the tablet PC.  
Serial Number Location  
Maintenance and Service Guide  
3–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Illustrated Parts Catalog  
3.2 Computer Major Components  
Computer Major Components  
3–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Computer Major Components  
Spare Part  
Number  
Item Description  
1
12.1-inch, XGA, TFT display assembly (includes  
419156-001  
wireless antenna transceivers and cables,  
microphone, fingerprint reader board, and  
display cable)  
2
3
Keyboard cover  
383558-001  
Keyboards, with pointing stick  
Belgium  
Brazil  
The Czech  
Republic  
Denmark  
Europe  
France  
French Canada  
Germany  
Greece  
Hungary  
Iceland  
Israel  
419171-A41  
419171-201  
419171-221  
Latin America  
Norway  
Portugal  
Russia  
Saudi Arabia  
Spain  
419171-161  
419171-091  
419171-131  
419171-251  
419171-141  
419171-071  
419171-231  
419171-B71  
419171-111  
419171-AB1  
419171-281  
419171-141  
419171-031  
419171-081  
419171-021  
419171-051  
419171-121  
419171-041  
419171-151  
419171-211  
419171-DD1  
419171-BB1  
419171-061  
419171-291  
419171-AD1  
Slovakia  
Sweden/Finland  
Switzerland  
Taiwan  
Thailand  
Turkey  
The United  
Kingdom  
The United  
States  
Italy  
Japan  
Korea  
419171-001  
4
5
6
7
Button board (includes button board cable)  
419112-001  
419164-001  
419127-001  
419165-001  
Top cover  
Fan  
TouchPad (includes cable and bracket)  
Maintenance and Service Guide  
3–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
Illustrated Parts Catalog  
Computer Major Components  
3–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Computer Major Components (Continued)  
Spare Part  
Number  
Item Description  
8 Memory modules  
PC2, 5300  
2048-MB  
1024-MB  
512-MB  
419149-001  
419145-001  
419151-001  
419147-001  
256-MB  
PC2, 4200  
2048-MB  
1024-MB  
512-MB  
419148-001  
419144-001  
419150-001  
419146-001  
256-MB  
9
Mini Card WLAN module  
802.11b/g Silverton WLAN module for use in most  
of the world (MOW)  
359106-001  
359107-001  
802.11b/g Silverton WLAN module for use in the  
rest of the world (ROW)  
802.11a/b/g FRLN WLAN card for MOW use  
802.11a/b/g FRLN WLAN card for ROW use  
802.11a/b/g FRLN WLAN card for use in Japan  
802.11a/b/g FRLN WLAN card for use in Europe  
802.11a/b/g DynaStar WLAN card for MOW use  
802.11a/b/g DynaStar WLAN card for ROW use  
802.11a/b/g DynaStar WLAN card for use in Japan  
802.11a/b/g ATMC WLAN card for MOW use  
802.11a/b/g ATMC WLAN card for ROW use  
373888-001  
373889-001  
373888-291  
377792-001  
337407-001  
337407-002  
337407-291  
377408-001  
377408-002  
Maintenance and Service Guide  
3–5  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Computer Major Components (Continued)  
Spare Part  
Item Description  
802.11a/b/g ATMC WLAN card for use in Japan  
Number  
377408-291  
3–6  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Computer Major Components  
Maintenance and Service Guide  
3–7  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Computer Major Components (Continued)  
Spare Part  
Number  
Item Description  
10  
11  
12  
13  
Heat sink (includes thermal paste)  
419161-001  
419162-001  
419129-001  
Thermal shield  
Hinge saddle  
Processors (include thermal paste)  
Intel Core Duo T2600 (2.17-GHz)  
Intel Core Duo T2500 (2.00-GHz)  
Intel Core Duo T2400 (1.83-GHz)  
Intel Core Duo T2300 (1.67-GHz)  
409972-001  
409971-001  
409970-001  
409969-001  
Intel Celeron M 1.60-GHz  
419159-001  
419157-001  
Plastics Kit, includes:  
14a  
14b  
14c  
14d  
PC Card slot bezel  
Bluetooth board cover  
Hard drive cover  
Memory module compartment cover  
Not illustrated:  
Computer feet (5)  
15  
16  
17  
System board  
Speaker  
419116-001  
419160-001  
419143-001  
Modem module (high-speed 56 K, includes modem  
module cable)  
18  
19  
20  
RTC battery  
383625-001  
383520-001  
419114-001  
Base enclosure cover  
Infrared board (includes infrared board cable)  
3–8  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Computer Major Components  
Maintenance and Service Guide  
3–9  
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Illustrated Parts Catalog  
Table 3-1  
Spare Parts: Computer Major Components (Continued)  
Spare Part  
Number  
Item Description  
21  
22  
23  
Base enclosure  
419110-001  
419111-001  
6-cell battery pack  
Hard drives (all 5400 rpm; include cover and frame)  
100-GB  
80-GB  
60-GB  
419124-001  
419126-001  
419125-001  
24  
25  
Bluetooth module (includes Bluetooth module  
cable)  
419117-001  
Hard drive cover  
419128-001  
3–10  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.3 Plastics Kit  
Table 3-2  
Plastics Kit  
Spare Part Number Information  
Spare Part  
Number  
Description  
Item  
Plastics Kit  
419157-001  
Includes:  
1
2
3
4
5
6
Bluetooth module cover  
PC Card slot bezel  
Base enclosure cover  
Hard drive cover  
Memory module compartment cover  
Tablet PC feet (5)  
Maintenance and Service Guide  
3–11  
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Illustrated Parts Catalog  
3.4 Cable Kit  
Table 3-3  
Cable Kit  
Spare Part Number Information  
Spare Part  
Number  
Description  
Item  
Cable Kit  
419118-001  
Includes:  
1
2
3
4
Button board cable  
Modem cable  
Bluetooth module cable  
Pointing stick cable  
3–12  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.5 Miscellaneous (Not Illustrated)  
Table 3-4  
Miscellaneous Spare Part Information  
Spare Part  
Description  
Number  
8-cell travel battery  
367456-001  
366143-001  
366144-001  
413267-001  
391174-001  
419132-001  
380089-001  
373314-001  
External MultiBay II  
External MultiBay II power cable and stand  
HP Docking Station  
HP Docking Station 120 W AC adapter  
Logo Kit  
HP Docking Station Miscellaneous Plastics Kit  
MultiBay 8X DVD-ROM Drive (for use in  
External MultiBay II and HP Docking Station)  
MultiBay 24X DVD/CD-RW Combo Drive (for use in  
External MultiBay II and HP Docking Station)  
373315-001  
375557-001  
373556-001  
DVD RW and CD-RW Double-Layer Combo Drive (for  
use in External MultiBay II and HP Docking Station)  
Screw Kit (includes the following screws; refer to  
Appendix A, “Screw Listing,for more information on  
specifications and usage  
Phillips PM2.5×13.0 spring-loaded  
Phillips PM2.0×4.0 screw  
Torx8 T8M2.0×20.0 screw  
screw  
Phillips PM3.0×4.0 screw  
Phillips PM2.5×7.0 screw  
Phillips PM2.0×5.0 screw  
Phillips PM2.0×4.0 screw  
Torx8 T8M2.0×10.0 screw  
Torx8 T8M2.0×8.0 screw  
Torx8 T8M2.0×5.0 screw  
Maintenance and Service Guide  
3–13  
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Illustrated Parts Catalog  
Table 3-4  
Miscellaneous Spare Part Information (Continued)  
Spare Part  
Description  
Number  
Power supply, 65 watt  
Power cords  
419107-001  
For use in:  
Australia and New Zealand  
Belgium, Europe, Greece, Norway, and Portugal  
350188-011  
350188-021  
Canada, French Canada, Latin America, Taiwan, Thailand, 350188-001  
and the United States  
Denmark  
350188-081  
350188-041  
350188-051  
350188-031  
350188-BB1  
350188-061  
350188-291  
350188-331  
350188-AA1  
350188-171  
350188-071  
350188-B71  
France  
Germany  
Hong Kong and the United Kingdom  
Israel  
Italy  
Japan  
The Netherlands  
The People’s Republic of China  
Saudi Arabia  
Spain  
Sweden/Finland  
3–14  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
3.6 Sequential Part Number Listing  
Table 3-5  
Sequential Part Number Listing  
Spare Part  
Number  
Description  
337407-001  
337407-002  
337407-291  
350188-001  
802.11a/b/g DynaStar WLAN Mini Card WLAN module for  
MOW use  
802.11a/b/g DynaStar WLAN Mini Card WLAN module for  
ROW use  
802.11a/b/g DynaStar WLAN Mini Card WLAN module for  
use in Japan  
Power cord for use in Canada, French Canada, Latin America,  
Taiwan, Thailand, and the United States  
350188-011  
350188-021  
Power cord for use in Australia and New Zealand  
Power cord for use in Belgium, Europe, Greece, Norway, and  
Portugal  
350188-031  
350188-041  
350188-051  
350188-061  
350188-071  
350188-081  
350188-171  
350188-291  
350188-331  
Power cord for use in Hong Kong and the United Kingdom  
Power cord for use in Germany  
Power cord for use in France  
Power cord for use in Italy  
Power cord for use in Spain  
Power cord for use in Denmark  
Power cord for use in Saudi Arabia  
Power cord for use in Japan  
Power cord for use in the Netherlands  
350188-AA1 Power cord for use in the People’s Republic of China  
350188-B71 Power cord for use in Sweden/Finland  
350188-BB1 Power cord for use in Israel  
Maintenance and Service Guide  
3–15  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
359106-001  
802.11b/g Silverton WLAN Mini Card WLAN module  
for MOW use  
359107-001  
802.11b/g Silverton WLAN card Mini Card WLAN module for  
ROW use  
366143-001  
366144-001  
367456-001  
373314-001  
External MultiBay II  
External MultiBay II power cable and stand  
8-cell travel battery pack  
MultiBay 8X DVD-ROM Drive (for use in External MultiBay II  
and HP Docking Station)  
373315-001  
MultiBay 24X DVD/CD-RW Combo Drive (for use in External  
MultiBay II and HP Docking Station)  
373556-001  
373888-001  
Screw Kit  
802.11a/b/g FRLN WLAN Mini Card WLAN module  
for MOW use  
373888-291  
373889-001  
375557-001  
377408-001  
377408-002  
377408-291  
802.11a/b/g FRLN WLAN Mini Card WLAN module for use  
in Japan  
802.11a/b/g FRLN WLAN Mini Card WLAN module  
for ROW use  
DVD RW and CD-RW Double-Layer Combo Drive (for use in  
External MultiBay II and HP Docking Station)  
802.11a/b/g ATMC WLAN Mini Card WLAN module for  
MOW use  
802.11a/b/g ATMC WLAN Mini Card WLAN module  
for ROW use  
802.11a/b/g ATMC WLAN Mini Card WLAN module for use  
in Japan  
3–16  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
377792-001  
802.11a/b/g FRLN WLAN Mini Card WLAN module for use  
in Europe  
380089-001  
383520-001  
383556-001  
383558-001  
383625-001  
391174-001  
409969-001  
HP Docking Station Miscellaneous Plastics Kit  
Base enclosure cover  
Screw Kit  
Keyboard cover  
RTC battery  
HP Docking Station 120-W AC adapter  
Intel Core Duo T2300 (1.67-GHz) processor (includes  
thermal paste)  
409970-001  
409971-001  
409972-001  
Intel Core Duo T2400 (1.83-GHz) processor (includes  
thermal paste)  
Intel Core Duo T2500 (2.00-GHz) processor (includes  
thermal paste)  
Intel Core Duo T2600 (2.17-GHz) processor (includes  
thermal paste)  
413267-001  
419107-001  
419109-001  
HP Docking Station  
65-watt power supply  
Wireless Antenna Kit (includes wireless antenna transceivers  
and cables)  
419110-001  
419111-001  
419112-001  
419114-001  
419115-001  
Base enclosure  
6-cell, 5.1-Ah battery pack  
Button board (includes button board cable)  
Infrared board (includes cable)  
Display board  
Maintenance and Service Guide  
3–17  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
419116-001  
419117-001  
419118-001  
419121-001  
419122-001  
419123-001  
419124-001  
419125-001  
419126-001  
419127-001  
419128-001  
419129-001  
419131-001  
419132-001  
419134-001  
419135-001  
419137-001  
419139-001  
419140-001  
419142-001  
419143-001  
System board  
Bluetooth module (includes Bluetooth module cable)  
Cable Kit  
Digitizer  
Digitizer mesh  
Digitizer mylar  
100-GB hard drive (5400 rpm; includes cover and frame)  
60-GB hard drive (5400 rpm; includes cover and frame)  
80-GB hard drive (5400 rpm; includes cover and frame)  
Fan  
Hard drive cover  
Hinge saddle  
Display inverter  
Logo Kit  
Display bezel (includes fingerprint reader board)  
Display Bracket Kit  
Display Cable Kit  
Display enclosure  
Display mesh tape  
Display Rubber Screw Cover Kit  
Modem module (high-speed 56K, includes modem  
module cable)  
419144-001  
PC2, 4200 1024-MB memory module  
3–18  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
419145-001  
419146-001  
419147-001  
419148-001  
419149-001  
419150-001  
419151-001  
419153-001  
419156-001  
PC2, 5300 1024-MB memory module  
PC2, 4200 256-MB memory module  
PC2, 5300 256-MB memory module  
PC2, 4200 2048-MB memory module  
PC2, 5300 2048-MB memory module  
PC2, 4200 512-MB memory module  
PC2, 5300 512-MB memory module  
Microphone  
12.1-inch, XGA, TFT display assembly (includes wireless  
antenna transceivers and cables, microphone, fingerprint  
reader board, and display cable)  
419157-001  
419159-001  
419160-001  
419161-001  
419162-001  
419164-001  
419165-001  
419171-001  
419171-021  
419171-031  
419171-041  
419171-051  
Plastics Kit  
Intel Celeron M 1.60-GHz processor (includes thermal paste)  
Speaker  
Heat sink  
Thermal shield (includes thermal pad)  
Top cover  
TouchPad (includes cable and bracket)  
Keyboard with pointing stick for use in the United States  
Keyboard with pointing stick for use in Europe  
Keyboard with pointing stick for use in the United Kingdom  
Keyboard with pointing stick for use in Germany  
Keyboard with pointing stick for use in France  
Maintenance and Service Guide  
3–19  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
419171-061  
419171-071  
419171-081  
419171-091  
419171-111  
419171-121  
419171-131  
419171-141  
419171-151  
419171-161  
419171-171  
419171-201  
419171-211  
419171-221  
419171-231  
419171-251  
419171-281  
419171-291  
419171-A41  
Keyboard with pointing stick for use in Italy  
Keyboard with pointing stick for use in Spain  
Keyboard with pointing stick for use in Denmark  
Keyboard with pointing stick for use in Norway  
Keyboard with pointing stick for use in Switzerland  
Keyboard with pointing stick for use in French Canada  
Keyboard with pointing stick for use in Portugal  
Keyboard with pointing stick for use in Turkey  
Keyboard with pointing stick for use in Greece  
Keyboard with pointing stick for use in Latin America  
Keyboard with pointing stick for use in Saudi Arabia  
Keyboard with pointing stick for use in Brazil  
Keyboard with pointing stick for use in Hungary  
Keyboard with pointing stick for use in the Czech Republic  
Keyboard with pointing stick for use in Slovakia  
Keyboard with pointing stick for use in Russia  
Keyboard with pointing stick for use in Thailand  
Keyboard with pointing stick for use in Japan  
Keyboard with pointing stick for use in Belgium  
419171-AB1 Keyboard with pointing stick for use in Taiwan  
419171-AD1 Keyboard with pointing stick for use in Korea  
419171-B71  
Keyboard with pointing stick for use in Sweden/Finland  
3–20  
Maintenance and Service Guide  
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Illustrated Parts Catalog  
Table 3-5  
Sequential Part Number Listing (Continued)  
Spare Part  
Number  
Description  
419171-BB1 Keyboard with pointing stick for use in Israel  
419171-DD1 Keyboard with pointing stick for use in Iceland  
431168-001  
Display Bracket Kit (includes display hinges)  
Maintenance and Service Guide  
3–21  
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4
Removal and Replacement  
Preliminaries  
This chapter provides essential information for proper and  
safe removal and replacement service.  
4.1 Tools Required  
You will need the following tools to complete the removal and  
replacement procedures:  
Magnetic screwdriver  
Phillips P0 screwdriver  
Torx8 T8 screwdriver  
Flat-bladed screwdriver  
Maintenance and Service Guide  
4–1  
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Removal and Replacement Preliminaries  
4.2 Service Considerations  
The following sections include some of the considerations  
that you should keep in mind during disassembly and assembly  
procedures.  
As you remove each subassembly from the tablet PC, place  
the subassembly (and all accompanying screws) away from  
the work area to prevent damage.  
Plastic Parts  
Using excessive force during disassembly and reassembly can  
damage plastic parts. Use care when handling the plastic parts.  
Apply pressure only at the points designated in the maintenance  
instructions.  
Cables and Connectors  
CAUTION: When servicing the tablet PC, make sure cables are  
Ä
placed in their proper locations during the reassembly process.  
Improper cable placement can damage the tablet PC.  
Cables must be handled with extreme care to avoid damage.  
Apply only the tension required to unseat or seat the cables  
during removal and insertion. Handle cables by the connector  
whenever possible. In all cases, avoid bending, twisting, or  
tearing cables. Make sure that cables are routed in such a way  
that they cannot be caught or snagged by parts being removed  
or replaced. Handle flex cables with extreme care; these cables  
tear easily.  
4–2  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.3 Preventing Damage to  
Removable Drives  
Removable drives are fragile components that must be handled  
with care. To prevent damage to the tablet PC, damage to a  
removable drive, or loss of information, observe the following  
precautions:  
Before removing or inserting a hard drive, shut down the  
tablet PC. If you are unsure whether the tablet PC is off or  
in hibernation, turn the tablet PC on, and then shut it down  
through the operating system.  
Before removing a diskette drive or optical drive, make sure  
that a diskette or disc is not in the drive and make sure that the  
optical drive tray is closed.  
Before handling a drive, make sure that you are discharged of  
static electricity. While handling a drive, avoid touching the  
connector.  
Handle drives on surfaces covered with at least one inch of  
shock-proof foam.  
Avoid dropping drives from any height onto any surface.  
After removing a hard drive, an optical drive, or a diskette  
drive, place it in a static-proof bag.  
Avoid exposing a hard drive to products that have magnetic  
fields, such as monitors or speakers.  
Avoid exposing a drive to temperature extremes or liquids.  
If a drive must be mailed, place the drive in a bubble pack  
mailer or other suitable form of protective packaging and label  
the package “FRAGILE: Handle With Care.”  
Maintenance and Service Guide  
4–3  
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Removal and Replacement Preliminaries  
4.4 Preventing Electrostatic Damage  
Many electronic components are sensitive to electrostatic  
discharge (ESD). Circuitry design and structure determine the  
degree of sensitivity. Networks built into many integrated circuits  
provide some protection, but in many cases, the discharge  
contains enough power to alter device parameters or melt  
silicon junctions.  
A sudden discharge of static electricity from a finger or other  
conductor can destroy static-sensitive devices or microcircuitry.  
Often the spark is neither felt nor heard, but damage occurs.  
An electronic device exposed to electrostatic discharge may not  
be affected at all and can work perfectly throughout a normal  
cycle. Or the device may function normally for a while, then  
degrade in the internal layers, reducing its life expectancy.  
4–4  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.5 Packaging and Transporting  
Precautions  
Use the following grounding precautions when packaging and  
transporting equipment:  
To avoid hand contact, transport products in static-safe  
containers, such as tubes, bags, or boxes.  
Protect all electrostatic-sensitive parts and assemblies with  
conductive or approved containers or packaging.  
Keep electrostatic-sensitive parts in their containers until  
the parts arrive at static-free workstations.  
Place items on a grounded surface before removing items  
from their containers.  
Always be properly grounded when touching a sensitive  
component or assembly.  
Store reusable electrostatic-sensitive parts from assemblies  
in protective packaging or nonconductive foam.  
Use transporters and conveyors made of antistatic belts and  
roller bushings. Make sure that mechanized equipment used  
for moving materials is wired to ground and that proper  
materials are selected to avoid static charging. When  
grounding is not possible, use an ionizer to dissipate electric  
charges.  
Maintenance and Service Guide  
4–5  
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Removal and Replacement Preliminaries  
4.6 Workstation Precautions  
Use the following grounding precautions at workstations:  
Cover the workstation with approved static-shielding material  
(refer to Table 4-2, “Static-Shielding Materials”).  
Use a wrist strap connected to a properly grounded work  
surface and use properly grounded tools and equipment.  
Use conductive field service tools such as cutters, drivers, and  
vacuums.  
When fixtures must directly contact dissipative surfaces, use  
fixtures made only of static-safe materials.  
Keep the work area free of nonconductive materials such  
as ordinary plastic assembly aids and Styrofoam.  
Handle electrostatic-sensitive components, parts, and  
assemblies by the case or PCM laminate. Handle these  
items only at static-free workstations.  
Avoid contact with pins, leads, or circuitry.  
Turn off power and input signals before inserting or removing  
connectors or test equipment.  
4–6  
Maintenance and Service Guide  
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Removal and Replacement Preliminaries  
4.7 Grounding Equipment and  
Methods  
Grounding equipment must include either a wrist strap or a  
foot strap at a grounded workstation.  
When seated, wear a wrist strap connected to a grounded  
system. Wrist straps are flexible straps with a minimum of  
one megohm 10% resistance in the ground cords. To provide  
proper ground, wear a strap snugly against the skin at all times.  
On grounded mats with banana-plug connectors, use alligator  
clips to connect a wrist strap.  
When standing, use foot straps and a grounded floor mat.  
Foot straps (heel, toe, or boot straps) can be used at standing  
workstations and are compatible with most types of shoes  
or boots. On conductive floors or dissipative floor mats, use  
foot straps on both feet with a minimum of one megohm  
resistance between the operator and ground. To be effective,  
the conductive strips must be worn in contact with the skin.  
Other grounding equipment recommended for use in preventing  
electrostatic damage includes:  
Antistatic tape  
Antistatic smocks, aprons, and sleeve protectors  
Conductive bins and other assembly or soldering aids  
Nonconductive foam  
Conductive tabletop workstations with ground cords of  
one megohm resistance  
Static-dissipative tables or floor mats with hard ties to  
the ground  
Field service kits  
Static awareness labels  
Material-handling packages  
Nonconductive plastic bags, tubes, or boxes  
Metal tote boxes  
Electrostatic voltage levels and protective materials  
Maintenance and Service Guide  
4–7  
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Removal and Replacement Preliminaries  
Table 4-1 shows how humidity affects the electrostatic voltage  
levels generated by different activities.  
Table 4-1  
Typical Electrostatic Voltage Levels  
Relative Humidity  
Event  
10%  
35,000 V  
12,000 V  
6,000 V  
40%  
15,000 V  
5,000 V  
800 V  
55%  
7,500 V  
3,000 V  
400 V  
Walking across carpet  
Walking across vinyl floor  
Motions of bench worker  
Removing DIPS from plastic tube  
Removing DIPS from vinyl tray  
Removing DIPS from Styrofoam  
Removing bubble pack from PCB  
Packing PCBs in foam-lined box  
2,000 V  
700 V  
400 V  
11,500 V  
14,500 V  
26,500 V  
21,000 V  
4,000 V  
5,000 V  
20,000 V  
11,000 V  
2,000 V  
3,500 V  
7,000 V  
5,000 V  
A product can be degraded by as little as 700 V.  
Table 4-2 lists the shielding protection provided by antistatic  
bags and floor mats.  
Table 4-2  
Static-Shielding Materials  
Material  
Use  
Voltage Protection Level  
1,500 V  
Antistatic plastic  
Carbon-loaded plastic  
Metallized laminate  
Bags  
Floor mats  
Floor mats  
7,500 V  
5,000 V  
4–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
5
Removal and Replacement  
Procedures  
This chapter provides removal and replacement procedures.  
There are as many as 61 screws, in 9 different sizes, that may  
have to be removed, replaced, or loosened when servicing the  
tablet PC. Make special note of each screw and screw lock size  
and location during removal and replacement.  
Refer to Appendix C, “Display Component Recycling,” for  
detailed information on screw and screw lock sizes, locations, and  
usage.  
Maintenance and Service Guide  
5–1  
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Removal and Replacement Procedures  
5.1 Serial Number  
Report the tablet PC serial number to HP when requesting  
information or ordering spare parts. The serial number is  
located on the bottom of the tablet PC.  
Serial Number Location  
5–2  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.2 Disassembly Sequence Chart  
referenced when removing tablet PC components.  
Disassembly Sequence Chart  
# of Screws Removed  
Section  
Description  
5.3  
Preparing the Tablet PC for  
Disassembly  
Battery pack  
5.4  
Hard Drive  
hard drive cover  
1 loosened to remove the hard  
drive  
4 removed to disassemble the  
hard drive  
5.5  
5.6  
Tablet PC Feet  
0
Bluetooth Module  
2 loosened to remove the  
Bluetooth module cover  
5.7  
External Memory Module  
memory module compartment  
cover  
5.8  
Keyboard Cover  
Keyboard  
5.9  
4
5.10  
5.11  
5.12  
5.13  
Fan  
3
Heat Sink  
4
Processor  
1 loosened  
0
Internal Memory Module  
Maintenance and Service Guide  
5–3  
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Removal and Replacement Procedures  
Disassembly Sequence Chart (Continued)  
# of Screws Removed  
Section  
Description  
5.14  
Mini Card WLAN Module  
2
To prevent an unresponsive system and the display of a  
authorized for use in your tablet PC by the governmental  
agency that regulates wireless devices in your country. If  
you install a device and then receive a warning message,  
remove the device to restore tablet PC functionality. Then  
Å
5.15  
5.16  
5.17  
5.18  
5.19  
5.20  
5.21  
5.22  
5.23  
Display Assembly  
Button Board  
Top Cover  
TouchPad  
Speaker  
2
Infrared Board  
System Board  
Modem Module  
RTC Battery  
1
6
2
0
5–4  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.3 Preparing the Tablet PC for  
Disassembly  
Before you begin any removal or installation procedures:  
1. Shut down the tablet PC. If you are unsure whether the  
tablet PC is off or in hibernation, turn the computer on,  
and then shut it down through the operating system.  
2. Disconnect all external devices connected to the tablet PC.  
3. Disconnect the power cord.  
Maintenance and Service Guide  
5–5  
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Removal and Replacement Procedures  
Battery Pack Spare Part Number Information  
6-cell battery pack  
419111-001  
4. Remove the battery pack by following these steps:  
a. Turn the tablet PC upside down with the rear panel  
toward you.  
b. Slide the battery release latch 1 toward you. (The right  
side of the battery pack disengages from the tablet PC.)  
c. Lift the right side of the battery pack and swing it to the  
left 2 and remove it.  
Removing the Battery Pack  
Reverse the above procedure to install the battery pack.  
5–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Removal and Replacement Procedures  
5.4 Hard Drive  
Hard Drive Spare Part Number Information  
Hard drives (all 5400 rpm; include cover, frame, and connector)  
100-GB  
80-GB  
60-GB  
419124-001  
419126-001  
419125-001  
1. Prepare the tablet PC for disassembly (Section 5.3).  
Maintenance and Service Guide  
5–7  
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Removal and Replacement Procedures  
2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the  
hard drive cover to the tablet PC.  
3. Lift the left side of the hard drive cover and swing it to the  
right 2 and remove it.  
The hard drive cover is available using spare part 419128-001  
and is also included in the Plastics Kit, spare part number  
419157-001.  
Removing the Hard Drive Cover  
5–8  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Loosen the Phillips PM2.5×13.0 hard drive retention  
screw 1.  
5. Grasp the mylar tab 2 on the hard drive and slide the hard  
drive to the right 3 to disconnect it from the system board.  
6. Remove the hard drive 4.  
Removing the Hard Drive  
Maintenance and Service Guide  
5–9  
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Removal and Replacement Procedures  
7. Remove the four Phillips PM3.0×4.0 screws 1 that secure the  
hard drive frame to the hard drive.  
8. Lift the frame straight up 2 to remove if from the hard drive.  
Removing the Hard Drive Frame  
Reverse the above procedure to reassemble and install the  
hard drive.  
5–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Removal and Replacement Procedures  
5.5 Tablet PC Feet  
The tablet PC feet are adhesive-backed rubber pads. The feet are  
included in the Plastics Kit, spare part number 419157-001.  
Replacing the Tablet PC Feet  
Maintenance and Service Guide  
5–11  
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Removal and Replacement Procedures  
5.6 Bluetooth Module  
Bluetooth Module Spare Part Number Information  
Bluetooth module (includes Bluetooth module cable)  
419117-001  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the hard drive cover (Section 5.4).  
3. Position the tablet PC with the front toward you.  
4. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the  
Bluetooth module cover to the tablet PC.  
5. Remove the Bluetooth module cover 2.  
The Bluetooth cover is included in the Plastics Kit, spare part  
number 419157-001.  
Removing the Bluetooth Module Cover  
5–12  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Slide the Bluetooth module out of the tablet PC 1.  
7. Disconnect the Bluetooth module cable 2 from the board.  
Removing the Bluetooth Module  
Reverse the above procedure to install the Bluetooth module.  
Maintenance and Service Guide  
5–13  
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Removal and Replacement Procedures  
5.7 External Memory Module  
Memory Module Spare Part Number Information  
PC2, 5300  
2048-MB  
1024-MB  
512-MB  
PC2, 4200  
2048-MB  
1024-MB  
512-MB  
419149-001  
419145-001  
419151-001  
419148-001  
419144-001  
419150-001  
419147-001  
419146-001  
256-MB  
256-MB  
1. Prepare the tablet PC for disassembly (refer to Section 5.3).  
2. Position the tablet PC with the front toward you.  
5–14  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the  
memory module compartment cover to the tablet PC.  
4. Lift the left side of the cover and swing it to the right 2 to  
remove the memory module compartment cover.  
The memory module compartment cover is included in the  
Plastics Kit, spare part number 419157-001.  
Removing the Memory Module Compartment Cover  
Maintenance and Service Guide  
5–15  
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Removal and Replacement Procedures  
5. Spread the retaining tabs 1 on each side of the memory  
module socket to release the memory module. (The side of  
the module opposite the socket rises away from the  
tablet PC.)  
6. Slide the module away from the socket at an angle 2.  
7. Remove the memory module.  
Memory modules are designed with a notch 3 to prevent  
incorrect installation into the memory module socket.  
Removing the Memory Module  
Reverse the above procedure to install an external  
memory module.  
5–16  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.8 Keyboard Cover  
Keyboard Cover Spare Part Number Information  
Keyboard cover  
383558-001  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Position the tablet PC with the front toward you.  
3. Remove the two Torx8 T8M2.0×10.0 screws 1 and the  
two Torx8 T8M2.0×20.0 screws 2 that secure the  
keyboard cover to the tablet PC.  
Removing the Keyboard Cover Screws  
Maintenance and Service Guide  
5–17  
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Removal and Replacement Procedures  
4. Turn the tablet PC right-side up with the front toward you.  
5. Open the tablet PC as far as possible.  
6. Lift up the front edges of the keyboard cover until the cover  
disengages from the tablet PC.  
Releasing the Keyboard Cover  
5–18  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
7. Swing the right edge of the keyboard cover forward until the  
cover disengages from the tablet PC.  
Removing the Keyboard Cover  
Reverse the above procedure to install the keyboard cover.  
Maintenance and Service Guide  
5–19  
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Removal and Replacement Procedures  
5.9 Keyboard  
Keyboard Spare Part Number Information  
Belgium  
Brazil  
419171-A41  
419171-201  
Latin America  
Norway  
Portugal  
Russia  
Saudi Arabia  
Spain  
419171-161  
419171-091  
419171-131  
419171-251  
419171-141  
419171-071  
419171-231  
419171-B71  
419171-111  
419171-AB1  
419171-281  
419171-031  
419171-001  
The Czech Republic 419171-221  
Denmark  
Europe  
France  
French Canada  
Germany  
Greece  
Hungary  
Iceland  
Israel  
419171-081  
419171-021  
419171-051  
419171-121  
419171-041  
419171-151  
419171-211  
Slovakia  
Sweden/Finland  
Switzerland  
Taiwan  
419171-DD1 Thailand  
419171-BB1  
419171-061  
419171-291  
419171-AD1  
Turkey  
The United Kingdom  
The United States  
Italy  
Japan  
Korea  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Turn the tablet PC upside down with the front toward you.  
5–20  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Remove the following:  
1 Three Torx8 T8M2.0×10.0 screws  
2 One Torx8 T8M2.0×5.0 screw  
Removing the Keyboard Screws  
Maintenance and Service Guide  
5–21  
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Removal and Replacement Procedures  
5. Turn the tablet PC right-side up with the front toward you.  
6. Open the tablet PC as far as possible.  
7. Slide the keyboard back 1 until the pointing stick cable is  
accessible.  
8. Release the zero insertion force (ZIF) connector to which the  
pointing stick cable is connected and disconnect the pointing  
stick cable 2 from the system board.  
Disconnecting the Pointing Stick Cable  
5–22  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
9. Lift the rear edge of the keyboard 1 until it disengages from  
the tablet PC.  
10. Slide the keyboard forward 2 until it rests on the palm rest.  
11. Release the ZIF connector to which the keyboard cable is  
connected and disconnect the keyboard cable 3 from the  
system board.  
12. Remove the keyboard.  
Removing the Keyboard  
Reverse the above procedure to install the keyboard.  
Maintenance and Service Guide  
5–23  
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Removal and Replacement Procedures  
5.10 Fan  
Fan Spare Part Number Information  
Fan  
419127-001  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Release the keyboard (Section 5.9).  
4. Disconnect the fan cable 1 from the system board.  
5. Remove the three Torx8 T8M2.0×8.0 screws 2 that secure  
the fan to the tablet PC.  
6. Remove the fan 3.  
Removing the Fan  
Reverse the above procedure to install the fan.  
5–24  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.11 Heat Sink  
Heat Sink Spare Part Number Information  
Heat sink (includes thermal paste)  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Release the keyboard (Section 5.9).  
4. Remove the fan (Section 5.10).  
5. Remove the four Torx8 T82.5×8.0 screws that secure the heat  
sink to the tablet PC.  
Removing the Heat Sink Screws  
Maintenance and Service Guide  
5–25  
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Removal and Replacement Procedures  
6. Lift the right side of the heat sink 1 to disengage it from the  
processor.  
7. Slide the heat sink up and to the right 2 to remove it.  
Due to the adhesive quality of the thermal paste located  
between the heat sink and processor, it may be necessary to  
move the heat sink from side to side to detach the heat sink  
from the processor.  
Removing the Heat Sink  
5–26  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
The thermal paste should be thoroughly cleaned from the  
surfaces of the heat sink 1 and processor 2 each time the heat  
sink is removed. Thermal paste is included with all heat sink  
and processor spare part kits.  
Thermal Paste Locations  
Reverse the above procedure to install the heat sink.  
Maintenance and Service Guide  
5–27  
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Removal and Replacement Procedures  
5.12 Processor  
All processor spare part kits include thermal paste.  
Processor Spare Part Number Information  
Intel Core Duo T2600 (2.17-GHz)  
Intel Core Duo T2500 (2.00-GHz)  
Intel Core Duo T2400 (1.83-GHz)  
Intel Core Duo T2300 (1.67-GHz)  
409972-001  
409970-001  
Intel Celeron M 1.60-GHz  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Release the keyboard (Section 5.9).  
4. Remove the fan (Section 5.10).  
5. Remove the heat sink (Section 5.11).  
5–28  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Use a flat-bladed screwdriver to turn the processor locking  
screw one-half turn counterclockwise 1 until you hear a  
click.  
7. Lift the processor straight up and remove it 2.  
The gold triangle 3 on the processor should be aligned with  
the triangle icon 4 on the processor socket when you install the  
processor.  
Removing the Processor  
Reverse the above procedure to install the processor.  
Maintenance and Service Guide  
5–29  
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Removal and Replacement Procedures  
5.13 Internal Memory Module  
Memory Module Spare Part Number Information  
PC2, 5300  
2048-MB  
1024-MB  
512-MB  
PC2, 4200  
2048-MB  
1024-MB  
512-MB  
419149-001  
419145-001  
419151-001  
419147-001  
419150-001  
419146-001  
256-MB  
256-MB  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Release the keyboard (Section 5.9).  
5–30  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Spread the retaining tabs 1 on each side of the memory  
module socket to release the memory module. (The side of  
the memory module opposite the socket rises away from the  
tablet PC.)  
5. Slide the memory module away from the socket at an  
angle 2.  
6. Remove the memory module.  
Memory modules are designed with a notch 3 to prevent  
incorrect installation into the memory module socket.  
Removing the Internal Memory Module  
Reverse the above procedure to install a memory module.  
Maintenance and Service Guide  
5–31  
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Removal and Replacement Procedures  
5.14 Mini Card WLAN Module  
Mini Card WLAN Module  
Spare Part Number Information  
802.11b/g Silverton WLAN module for most of the world  
(MOW) use  
359106-001  
359107-001  
802.11b/g Silverton WLAN module for rest of the world  
(ROW) use  
802.11a/b/g FRLN WLAN module for MOW use  
802.11a/b/g FRLN WLAN module for ROW use  
802.11a/b/g FRLN WLAN module for use in Japan  
802.11a/b/g FRLN WLAN module for use in Europe  
802.11a/b/g DynaStar WLAN module for MOW use  
802.11a/b/g DynaStar WLAN module for ROW use  
802.11a/b/g DynaStar WLAN module for use in Japan  
802.11a/b/g ATMC WLAN card for MOW use  
802.11a/b/g ATMC WLAN card for ROW use  
802.11a/b/g ATMC WLAN card for use in Japan  
373888-001  
373889-001  
373888-291  
377792-001  
337407-001  
337407-002  
337407-291  
377408-291  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Release the keyboard (Section 5.9).  
5–32  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Make note of which antenna cable is attached to which  
antenna clip on the Mini Card WLAN module, then  
disconnect the auxiliary and main antenna cables 1 from  
the Mini Card WLAN module.  
5. Remove the two Phillips PM2.0×5.0 screws 2 that secure the  
Mini Card WLAN module to the computer. (The edge of  
the Mini Card WLAN module opposite the socket rises away  
from the computer.)  
6. Remove the Mini Card WLAN module by pulling the module  
away from the socket at an angle 3.  
The Mini Card WLAN modules are designed with a notch 4 to  
prevent incorrect installation.  
Removing a Mini Card WLAN Module  
Reverse the above procedure to install a Mini Card WLAN  
module.  
Maintenance and Service Guide  
5–33  
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Removal and Replacement Procedures  
5.15 Display Assembly  
Display Assembly Spare Part Number Information  
12.1-inch, XGA, TFT display assembly (includes wireless  
antenna transceivers and cables, microphone, fingerprint  
reader board, and display cable)  
1. Prepare the tablet PC for disassembly (Section 5.3).  
2. Remove the keyboard cover (Section 5.8).  
3. Remove the keyboard (Section 5.9).  
4. Close the tablet PC.  
5. Turn the tablet PC upside down with the rear panel  
toward you.  
5–34  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
6. Remove the two Torx8 T8M2.0×20.0 screws 1 that secure  
the base enclosure cover to the tablet PC.  
7. Remove the base enclosure cover 1.  
Removing the Base Enclosure Cover  
Maintenance and Service Guide  
5–35  
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Removal and Replacement Procedures  
8. Disconnect the display cable from the system board.  
Disconnecting the Display Cable  
5–36  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Removal and Replacement Procedures  
9. Turn the tablet PC right-side up with the front toward you.  
10. Open the tablet PC as far as possible.  
11. Disconnect the wireless antenna cables from the Mini Card  
WLAN card 1.  
12. Disconnect the microphone cable 2 from the system board.  
13. Remove the wireless antenna cables and the microphone  
cable from the routing channel 3 and clips 4 through which  
the cables are routed.  
Disconnecting the Display Cables  
Maintenance and Service Guide  
5–37  
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Removal and Replacement Procedures  
14. Rotate the display clockwise 90 degrees 1.  
15. Remove the two Torx8 T8M2.0×20.0 screws 2 and the  
two Phillips PM2.0×8.0 screws 3 that secure the display  
assembly to the tablet PC.  
Removing the Display Screws  
5–38  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
16. Position the tablet PC with the rear panel toward you.  
17. Lift the display assembly slightly until it disengages from the  
tablet PC 1.  
18. Route the display connector and cable through the opening 2  
in the base enclosure.  
19. Remove the display assembly.  
Removing the Display Assembly  
Reverse the above procedure to install the display assembly.  
Maintenance and Service Guide  
5–39  
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Removal and Replacement Procedures  
5.16 Button Board  
Button Board Spare Part Number Information  
Button board (includes button board cable)  
419112-001  
1. Prepare the computer for disassembly (Section 5.3)  
and remove the following components:  
a. Keyboard cover (Section 5.8)  
b. Keyboard (Section 5.9)  
c. Display assembly (Section 5.15)  
5–40  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
2. Disconnect the button board cable 1 from the system board.  
3. Remove the Phillips PM2.0×4.0 screw 2 that secures the  
button board to the switch cover.  
Removing the Button Board Screw  
Maintenance and Service Guide  
5–41  
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Removal and Replacement Procedures  
4. Lift the left side of the button board 1 until it rests at angle.  
5. Remove the button board 2.  
Removing the Button Board  
Reverse the above procedure to install the button board.  
5–42  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.17 Top Cover  
Top Cover Spare Part Number Information  
Top cover  
419164-001  
1. Prepare the tablet PC for disassembly (Section 5.3)  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Keyboard cover (Section 5.8)  
c. Keyboard (Section 5.9)  
d. Button board (Section 5.16)  
e. Display assembly (Section 5.15)  
2. Turn the tablet PC upside down with the front toward you.  
Maintenance and Service Guide  
5–43  
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Removal and Replacement Procedures  
3. Remove the seven Torx8 T8M2.0×10.0 screws that secure the  
top cover to the base enclosure.  
Removing the Top Cover Screws, Part 1  
5–44  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Turn the tablet PC right-side up with the front toward you.  
5. Disconnect the TouchPad cable 1 from the system board.  
6. Remove the two Torx8 T8M2.0×20.0 screws 2 and the  
Phillips PM2.0×4.0 screw 3 that secure the top cover to the  
tablet PC.  
Removing the Top Cover Screws, Part 2  
Maintenance and Service Guide  
5–45  
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Removal and Replacement Procedures  
7. Disconnect the TouchPad cable from the system board 1.  
8. Lift the rear edge of the top cover 2 until it disengages from  
the base enclosure.  
9. Lift the top cover straight up 3 and remove it.  
Removing the Top Cover  
Reverse the above procedure to install the top cover.  
5–46  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.18 TouchPad  
TouchPad Spare Part Number Information  
TouchPad (includes cable and bracket)  
419165-001  
1. Prepare the tablet PC for disassembly (Section 5.3)  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Keyboard cover (Section 5.8)  
c. Keyboard (Section 5.9)  
d. Button board (Section 5.16)  
e. Display assembly (Section 5.15)  
f. Top cover (Section 5.17)  
2. Turn the top cover upside down with the front toward you.  
Maintenance and Service Guide  
5–47  
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Removal and Replacement Procedures  
3. Remove the four Phillips PM2.0×4.0 screws that secure the  
TouchPad bracket to the top cover.  
Removing the TouchPad Bracket Screw  
5–48  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Lift the right side of the TouchPad bracket 1 until it rests at  
an angle.  
5. Slide the TouchPad bracket to the right 2 and remove it.  
Removing the TouchPad Bracket  
Maintenance and Service Guide  
5–49  
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Removal and Replacement Procedures  
6. Release the ZIF connector to which the TouchPad cable is  
attached and disconnect the TouchPad cable 1.  
7. Slide the TouchPad 2 to the right and remove it.  
8. If it is necessary to replace the TouchPad cable, disconnect  
the cable 3 from the TouchPad board.  
Removing the TouchPad  
Reverse the above procedure to install the TouchPad.  
5–50  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.19 Speaker  
Speaker Spare Part Number Information  
Speaker  
419160-001  
1. Prepare the tablet PC for disassembly (Section 5.3)  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Keyboard cover (Section 5.8)  
c. Keyboard (Section 5.9)  
d. Button board (Section 5.16)  
e. Display assembly (Section 5.15)  
f. Top cover (Section 5.17)  
Maintenance and Service Guide  
5–51  
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Removal and Replacement Procedures  
2. Disconnect the speaker cable 1 from the system board and  
route the cable under the infrared board cable 2.  
3. Remove the two Torx8 T8M2.0×5.0 screws 3 that secure the  
speaker to the tablet PC.  
4. Remove the speaker 4.  
Removing the Speaker  
Reverse the above procedure to install the speaker.  
5–52  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.20 Infrared Board  
Infrared Board Spare Part Number Information  
Infrared board (includes infrared board cable)  
419113-001  
1. Prepare the tablet PC for disassembly (Section 5.3)  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Keyboard cover (Section 5.8)  
c. Keyboard (Section 5.9)  
d. Button board (Section 5.16)  
e. Display assembly (Section 5.15)  
f. Top cover (Section 5.17)  
g. Speaker (Section 5.19)  
Maintenance and Service Guide  
5–53  
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Removal and Replacement Procedures  
2. Release the ZIF connector to which the infrared board cable  
is connected and disconnect the cable 1 from the system  
board.  
3. Remove the Torx8 T8M2.0×5.0 screw 2 that secures the  
infrared board to the system board.  
4. Remove the infrared board 3.  
Removing the Infrared Board  
Reverse the above procedure to install the infrared board.  
5–54  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
5.21 System Board  
System Board Spare Part Number Information  
System board  
383515-001  
When replacing the system board, make sure that the following  
components are removed from the defective system board and  
installed on the replacement system board:  
Memory modules (Section 5.7 and Section 5.13)  
Processor (Section 5.12)  
Mini Card WLAN module (Section 5.14)  
Modem module (Section 5.22)  
RTC battery (Section 5.23)  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Bluetooth module (Section 5.6)  
c. Keyboard cover (Section 5.8)  
d. Keyboard (Section 5.9)  
e. Fan (Section 5.10)  
f. Heat sink (Section 5.11)  
g. Button board (Section 5.16)  
h. Display assembly (Section 5.15)  
i. Top cover (Section 5.17)  
j. Speaker (Section 5.19)  
k. Infrared board (Section 5.20)  
Maintenance and Service Guide  
5–55  
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Removal and Replacement Procedures  
2. Disconnect the Bluetooth module cable 1 from the system  
board and remove the cable.  
3. Remove the four Torx8 T8M2.0×5.0 screws 1 that secure the  
system board to the computer.  
Removing the System Board Screws, Part 1  
5–56  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
4. Remove the Torx8 T8M2.0×8.0 screw 2 that secures the  
hinge saddle to the tablet PC.  
5. Remove the hinge saddle 2.  
6. Remove the Torx8 T8M2.0×8.0 screw 2 that secures the  
thermal shield to the tablet PC.  
7. Remove the thermal shield 4.  
The hinge saddle is available using spare part number  
419129-001.  
The thermal shield is available using spare part number  
419162-001.  
Removing the System Board Screws, Part 2  
Maintenance and Service Guide  
5–57  
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Removal and Replacement Procedures  
The thermal paste should be thoroughly cleaned from the  
surfaces of the video chip shield 1 and video chip 2 each time  
the shield is removed. Thermal paste is included with the  
system board spare part kit.  
Video Chip Shield and Video Chip Thermal Paste Locations  
5–58  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
8. Lift the left side of the system board 1 until the hard drive  
connector 2 is clear of the base enclosure.  
9. Slide the system board to the left 3 to remove it.  
Removing the System Board  
Reverse the above procedure to install the system board.  
Maintenance and Service Guide  
5–59  
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Removal and Replacement Procedures  
5.22 Modem Module  
Modem Module Spare Part Number Information  
Modem module (high-speed 56 K, includes modem  
module cable)  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Bluetooth module (Section 5.6)  
c. Keyboard cover (Section 5.8)  
d. Keyboard (Section 5.9)  
e. Fan (Section 5.10)  
f. Heat sink (Section 5.11)  
g. Button board (Section 5.16)  
h. Display assembly (Section 5.15)  
i. Top cover (Section 5.17)  
j. Speaker (Section 5.19)  
k. Infrared board (Section 5.20)  
l. System board (Section 5.21)  
2. Turn the system board upside down with the front  
toward you.  
5–60  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Disconnect the modem cable from the two connectors 1 on  
the system board.  
4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the  
modem board to the system board.  
5. Lift the right side of the modem board 3 to disconnect it  
from the system board.  
6. Remove the modem board.  
Removing the Modem Board  
Reverse the above procedure to install the modem board.  
Maintenance and Service Guide  
5–61  
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Removal and Replacement Procedures  
5.23 RTC Battery  
RTC Battery Spare Part Number Information  
RTC battery  
and remove the following components:  
a. Hard drive (Section 5.4)  
b. Bluetooth module (Section 5.6)  
c. Switch cover (Section 5.8)  
d. Keyboard (Section 5.9)  
e. Fan (Section 5.10)  
f. Heat sink (Section 5.11)  
g. Button board (Section 5.16)  
h. Display assembly (Section 5.15)  
i. Top cover (Section 5.17)  
j. Speaker (Section 5.19)  
k. Infrared board (Section 5.20)  
l. System board (Section 5.21)  
2. Turn the system board upside down with the left side  
toward you.  
5–62  
Maintenance and Service Guide  
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Removal and Replacement Procedures  
3. Remove the RTC battery from the system board socket.  
Removing the RTC Battery  
Reverse the above procedure to install the RTC battery. Make  
sure the RTC battery is installed with the “+” sign facing up.  
Maintenance and Service Guide  
5–63  
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6
Specifications  
This chapter provides physical and performance specifications.  
Table 6-1  
Tablet PC  
Dimensions  
Metric  
U.S.  
Height (front to back)  
Width  
Depth  
30.2 to 31.5 mm  
285 mm  
235 mm  
1.19 to 1.24 in  
11.22 in  
9 in  
Weight  
2.04 kg  
4.5 lbs  
Input Power  
Operating voltage  
Operating current  
18.5 V dc @ 3.5 A - 65 W  
3.5 A  
Temperature  
Operating (not writing to  
optical disc)  
0°C to 35°C  
32°F to 95°F  
Operating (writing to optical disc) 5°C to 35°C  
41°F to 95°F  
-4°F to 140°F  
Nonoperating  
-20°C to 60°C  
Maintenance and Service Guide  
6–1  
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Specifications  
Table 6-1  
Tablet PC (Continued)  
Relative humidity (noncondensing)  
Operating  
Nonoperating  
10% to 90%  
5% to 95%  
10% to 90%  
5% to 95%  
Maximum altitude (unpressurized)  
Operating (14.7 to 10.1 psia)  
Nonoperating (14.7 to 4.4 psia)  
-15 m to 3,048 m  
-15 m to 12,192 m -50 ft to 40,000 ft  
-50 ft to 10,000 ft  
Shock  
Operating  
Nonoperating  
125 g, 2 ms, half-sine  
200 g, 2 ms, half-sine  
Random Vibration  
Operating  
0.75 g zero-to-peak, 10 Hz to 500 Hz,  
0.25 oct/min sweep rate  
1.50 g zero-to-peak, 10 Hz to 500 Hz,  
0.5 oct/min sweep rate  
Nonoperating  
Applicable product safety standards specify thermal limits for plastic  
surfaces. The tablet PC operates well within this range of temperatures.  
6–2  
Maintenance and Service Guide  
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Specifications  
Table 6-2  
12.1-inch, XGA, TFT Display  
Dimensions  
Height  
Width  
Diagonal  
20.7 cm  
33.1 cm  
39.1 cm  
8.1 in  
13.0 in  
15.4 in  
Number of colors  
Contrast ratio  
Brightness  
Up to 16.8 million  
150:1  
150 nits typical  
Pixel resolution  
Pitch  
Format  
0.300 × 0.300 mm  
1024 × 768  
Configuration  
RGB vertical stripe  
Backlight  
Edge lit  
80 × 25  
Character display  
Total power consumption  
Viewing angle  
3.5 W  
+/-65° horizontal, +/-50° vertical typical  
Maintenance and Service Guide  
6–3  
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Specifications  
Table 6-3  
Hard Drives  
80-GB*  
60-GB*  
40-GB*  
Dimensions  
Height  
Width  
Weight  
9.5 mm  
70 mm  
99 g  
9.5 mm  
70 mm  
102 g  
9.5 mm  
70 mm  
99 g  
Interface type  
Transfer rate  
ATA-5  
ATA-5  
ATA-5  
Synchronous (maximum)  
Security  
100 MB/sec 100 MB/sec 100 MB/sec  
ATA security ATA security ATA security  
Seek times (typical read, including setting)  
Single track  
Average  
Maximum  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
3 ms  
13 ms  
24 ms  
Logical blocks  
156,301,488 117,210,240 78,140,160  
5400 rpm 5400 rpm 5400 rpm  
5°C to 55°C (41°F to 131°F)  
Disk rotational speed  
Operating temperature  
Certain restrictions and exclusions apply. Consult Customer Care  
for details.  
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual  
accessible capacity is less.  
Actual drive specifications may differ slightly.  
6–4  
Maintenance and Service Guide  
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Specifications  
Table 6-4  
6-cell, Li-Ion Battery Pack  
Dimensions  
Height  
Width  
Depth  
Weight  
2.00 cm  
9.40 cm  
13.40 cm  
0.34 kg  
0.79 in  
3.70 in  
5.28 in  
0.75 lb  
Energy  
Voltage  
Amp-hour capacity  
Watt-hour capacity  
10.8 V  
4.8 Ah  
52 Wh  
Temperature  
Operating  
Nonoperating  
5°C to 45°C  
0°C to 60°C  
41°F to 113°F  
32°F to 140°F  
Maintenance and Service Guide  
6–5  
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Specifications  
Table 6-5  
System DMA  
Hardware DMA  
DMA0  
System Function  
Not applicable  
DMA1*  
DMA2*  
DMA3  
Not applicable  
Not applicable  
Not applicable  
DMA4  
Direct memory access controller  
Available for PC Card  
Not assigned  
DMA5*  
DMA6  
DMA7  
Not assigned  
*PC Card controller can use DMA 1, 2, or 5.  
6–6  
Maintenance and Service Guide  
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Specifications  
Table 6-6  
System Interrupts  
Hardware IRQ  
IRQ0  
System Function  
System timer  
IRQ1  
Standard 101-/102-Key or Microsoft Natural Keyboard  
Cascaded  
IRQ2  
IRQ3  
Intel 82801DB/DBM USB2 Enhanced Host  
Controller—24CD  
IRQ4  
COM1  
IRQ5*  
Conexant AC—Link Audio  
Intel 82801DB/DBM SMBus Controller—24C3  
Data Fax Modem with SmartCP  
IRQ6  
Diskette drive  
IRQ7*  
IRQ8  
Parallel port  
System CMOS/real-time clock  
Microsoft ACPI-compliant system  
IRQ9*  
IRQ10*  
Intel USB UHCI controller—24C2  
Intel 82852/82855 GM/GME Graphic Controller  
Realtek RTL8139 Family PCI fast Ethernet Controller  
Maintenance and Service Guide  
6–7  
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Specifications  
Table 6-6  
System Interrupts (Continued)  
IRQ11  
Intel USB EHCI controller—24CD  
Intel USB UHCI controller—24C4  
Intel USB UHCI controller—24C7  
Intel Pro/Wireless 2200BG  
TI OHCI 1394 host controller  
TI PCI1410 CardBus controller  
IRQ12  
IRQ13  
IRQ14  
IRQ15  
Synaptics PS/2 TouchPad  
Numeric data processor  
Primary IDE channel  
Secondary IDE channel  
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,  
IRQ10, or none.  
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11,  
or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.  
6–8  
Maintenance and Service Guide  
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Specifications  
Table 6-7  
System I/O Addresses  
I/O Address (hex)  
000 - 00F  
010 - 01F  
020 - 021  
022 - 024  
025 - 03F  
02E - 02F  
040 - 05F  
044 - 05F  
060  
System Function (shipping configuration)  
DMA controller no. 1  
Unused  
Interrupt controller no. 1  
Opti chipset configuration registers  
Unused  
87334 “Super I/O” configuration for CPU  
Counter/timer registers  
Unused  
Keyboard controller  
Port B  
061  
062 - 063  
064  
Unused  
Keyboard controller  
Unused  
065 - 06F  
070 - 071  
072 - 07F  
080 - 08F  
090 - 091  
092  
NMI enable/RTC  
Unused  
DMA page registers  
Unused  
Port A  
093 - 09F  
0A0 - 0A1  
Unused  
Interrupt controller no. 2  
Maintenance and Service Guide  
6–9  
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Specifications  
Table 6-7  
System I/O Addresses (Continued)  
I/O Address (hex)  
0A2 - 0BF  
0C0 - 0DF  
0E0 - 0EF  
0F0 - 0F1  
0F2 - 0FF  
100 - 16F  
170 - 177  
178 - 1EF  
1F0 - 1F7  
1F8 - 200  
201  
System Function (shipping configuration)  
Unused  
DMA controller no. 2  
Unused  
Coprocessor busy clear/reset  
Unused  
Unused  
Secondary fixed disk controller  
Unused  
Primary fixed disk controller  
Unused  
Joystick (decoded in ESS1688)  
Unused  
202 - 21F  
220 - 22F  
230 - 26D  
26E - 26  
Entertainment audio  
Unused  
Unused  
278 - 27F  
280 - 2AB  
2A0 - 2A7  
2A8 - 2E7  
2E8 - 2EF  
Unused  
Unused  
Unused  
Unused  
Reserved serial port  
6–10  
Maintenance and Service Guide  
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Specifications  
Table 6-7  
System I/O Addresses (Continued)  
I/O Address (hex)  
System Function (shipping configuration)  
2F0 - 2F7  
2F8 - 2FF  
300 - 31F  
320 - 36F  
370 - 377  
378 - 37F  
380 - 387  
388 - 38B  
38C - 3AF  
3B0 - 3BB  
3BC - 3BF  
3C0 - 3DF  
3E0 - 3E1  
3E2 - 3E3  
3E8 - 3EF  
3F0 - 3F7  
3F8 - 3FF  
CF8 - CFB  
CFC - CFF  
Unused  
Infrared port  
Unused  
Unused  
Secondary diskette drive controller  
Parallel port (LPT1/default)  
Unused  
FM synthesizer—OPL3  
Unused  
VGA  
Reserved (parallel port/no EPP support)  
VGA  
PC Card controller in CPU  
Unused  
Internal modem  
“A” diskette controller  
Serial port (COM1/default)  
PCI configuration index register (PCIDIVO-1)  
PCI configuration data register (PCIDIVO-1)  
Maintenance and Service Guide  
6–11  
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Specifications  
Table 6-8  
System Memory Map  
Size  
Memory Address  
System Function  
Base memory  
Video memory  
Video BIOS  
640 KB  
128 KB  
48 KB  
160 KB  
64 KB  
15 MB  
58 MB  
58 MB  
2 MB  
00000000-0009FFFF  
000A0000-000BFFFF  
000C0000-000CBFFF  
000C8000-000E7FFF  
000E8000-000FFFFF  
00100000-00FFFFFF  
01000000-047FFFFF  
04800000-07FFFFFF  
08000000-080FFFFF  
08200000-FFFEFFFF  
FFFF0000-FFFFFFFF  
Unused  
System BIOS  
Extended memory  
Super extended memory  
Unused  
Video memory (direct access)  
Unused  
4 GB  
64 KB  
System BIOS  
6–12  
Maintenance and Service Guide  
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A
Screw Listing  
This appendix provides specification and reference information  
for the screws and screw locks used in the tablet PC. All screws  
and screw locks listed in this appendix are available in the  
Screw Kit, spare part number 373556-001.  
Maintenance and Service Guide  
A–1  
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Screw Listing  
Table A-1  
Phillips PM2.0×5.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
6
5.0 mm  
2.0 mm  
4.5 mm  
Where used:  
1 Two screws that secure the hard drive cover to the tablet PC (documented in  
Section 5.4)  
2 Two screws that secure the memory module compartment drive cover to the  
tablet PC (documented in Section 5.7)  
Phillips PM2.0×5.0 Screw Locations  
A–2  
Maintenance and Service Guide  
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Screw Listing  
Table A-1  
Phillips PM2.0×5.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
6
5.0 mm  
2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the Bluetooth cover to the tablet PC (screws are captured  
on the cover by C-clips; documented in Section 5.6)  
Phillips PM2.0×5.0 Screw Locations  
Maintenance and Service Guide  
A–3  
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Screw Listing  
Table A-2  
Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
1
13.0 mm 2.5 mm  
5.5 mm  
Where used:  
1 One screw that secures the hard drive to the tablet PC (screw is captured on  
the hard drive frame by a C-clip; documented in Section 5.4)  
Table A-3  
Phillips PM3.0×4.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
4
4.0 mm  
3.0 mm  
5.5 mm  
Where used:  
2 Four screws that secure the hard drive frame to the hard drive (documented  
in Section 5.4)  
Phillips PM2.5×13.0 and Phillips PM3.0×4.0 Screw Locations  
A–4  
Maintenance and Service Guide  
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Screw Listing  
Table A-4  
Torx8 T8M2.0×10.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
12  
10.0 mm 2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the keyboard cover to the tablet PC (documented in  
Section 5.8)  
Torx8 T8M2.0×10.0 Screw Locations  
Maintenance and Service Guide  
A–5  
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Screw Listing  
Table A-4  
Torx8 T8M2.0×10.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
12  
10.0 mm 2.0 mm  
4.5 mm  
Where used:  
3 screws that secure the keyboard to the tablet PC (documented in Section 5.9)  
Torx8 T8M2.0×10.0 Screw Locations  
A–6  
Maintenance and Service Guide  
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Screw Listing  
Table A-4  
Torx8 T8M2.0×10.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
12  
10.0 mm 2.0 mm  
4.5 mm  
Where used:  
7 screws that secure the top cover to the tablet PC (documented in  
Section 5.17)  
Torx8 T8M2.0×10.0 Screw Locations  
Maintenance and Service Guide  
A–7  
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Screw Listing  
Table A-5  
Torx8 T8M2.0×20.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
20.0 mm 2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the keyboard cover to the tablet PC (documented in  
Section 5.8)  
Torx8 T8M2.0×20.0 Screw Locations  
A–8  
Maintenance and Service Guide  
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Screw Listing  
Table A-5  
Torx8 T8M2.0×20.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
20.0 mm 2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the base enclosure cover to the tablet PC (documented in  
Section 5.15)  
Torx8 T8M2.0×20.0 Screw Locations  
Maintenance and Service Guide  
A–9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-5  
Torx8 T8M2.0×20.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
20.0 mm 2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the display assembly to the tablet PC (documented in  
Section 5.15)  
Torx8 T8M2.0×20.0 Screw Locations  
A–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-5  
Torx8 T8M2.0×20.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
20.0 mm 2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the top cover to the tablet PC (documented in  
Section 5.17)  
Torx8 T8M2.0×20.0 Screw Locations  
Maintenance and Service Guide  
A–11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-6  
Torx8 T8M2.0×5.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
10  
5.0 mm  
2.0 mm  
4.5 mm  
Where used:  
One screw that secures the keyboard to the tablet PC (documented in  
Section 5.9)  
Torx8 T8M2.0×5.0 Screw Location  
A–12  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-6  
Torx8 T8M2.0×5.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
10  
5.0 mm  
2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the Mini Card WLAN module to the tablet PC (documented  
in Section 5.14)  
Torx8 T8M2.0×5.0 Screw Locations  
Maintenance and Service Guide  
A–13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-6  
Torx8 T8M2.0×5.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
10  
5.0 mm  
2.0 mm  
4.5 mm  
Where used:  
1 Two screws that secure the speaker to the tablet PC (documented in  
Section 5.19)  
2 One screw that secures the infrared board to the tablet PC (documented in  
Section 5.20)  
Torx8 T8M2.0×5.0 Screw Locations  
A–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-6  
Torx8 T8M2.0×5.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
10  
5.0 mm  
2.0 mm  
4.5 mm  
Where used:  
4 screws that secure the system board to the tablet PC (documented in  
Section 5.21)  
Torx8 T8M2.0×5.0 Screw Locations  
Maintenance and Service Guide  
A–15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-7  
Torx8 T8M2.0×8.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
7
8.0 mm  
2.0 mm  
4.5 mm  
Where used:  
3 screws that secure the fan to the tablet PC (documented in Section 5.10)  
Torx8 T8M2.0×8.0 Screw Locations  
A–16  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-7  
Torx8 T8M2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
7
8.0 mm  
2.0 mm  
4.5 mm  
Where used:  
2 screws that secure the display assembly to the tablet PC (documented in  
Section 5.15)  
Torx8 T8M2.0×8.0 Screw Locations  
Maintenance and Service Guide  
A–17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-7  
Torx8 T8M2.0×8.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Silver  
7
8.0 mm  
2.0 mm  
4.5 mm  
Where used:  
1 One screw that secures the system board and hinge saddle to the tablet PC  
(documented in Section 5.21)  
2 One screw that secures the system board and thermal shield to the tablet PC  
(documented in Section 5.21)  
Torx8 T8M2.0×8.0 Screw Locations  
A–18  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-8  
Torx8 T8M2.5×8.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
4
8.0 mm  
2.5 mm  
4.0 mm  
Where used:  
4 screws that secure the heat sink to the tablet PC (documented in  
Section 5.11)  
Torx8 T8M2.5×8.0 Screw Locations  
Maintenance and Service Guide  
A–19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-9  
Phillips PM2.0×4.0 Screw  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
4.0 mm  
2.0 mm  
4.0 mm  
Where used:  
1 One screw that secures the button board to the tablet PC (documented in  
Section 5.16)  
2 One screw that secures the top cover to the tablet PC (documented in  
Section 5.17)  
Phillips PM2.0×4.0 Screw Locations  
A–20  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-9  
PM2.0×4.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
4.0 mm  
2.0 mm  
4.0 mm  
Where used:  
4 screws that secure the TouchPad bracket to the top cover (documented in  
Section 5.18)  
Phillips PM2.0×4.0 Screw Locations  
Maintenance and Service Guide  
A–21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Screw Listing  
Table A-9  
PM2.0×4.0 Screw (Continued)  
Head  
Color  
Qty.  
Length  
Thread  
Width  
mm  
Black  
8
4.0 mm  
2.0 mm  
4.0 mm  
Where used:  
2 screws that secure the modem module to the system board (documented in  
Section 5.22)  
Phillips PM2.0×4.0 Screw Locations  
A–22  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
B
Software Backup and  
Recovery  
Backup  
HP Backup and Recovery Manager provides several ways to back  
up the system and to recover optimal system functionality.  
HP installed drivers, utilities, and applications can be copied to  
a CD or to a DVD using HP Backup and Recovery Manager.  
Formatted DVD RW discs and DVD RW double-layer discs  
are not compatible with HP Backup and Recovery Manager.  
The computer must be connected to external power before you  
perform backup and recovery procedures.  
Safeguarding Your Data  
To safeguard your documents, store personal files in the My  
Documents folder and periodically create a backup copy of the  
folder.  
Maintenance and Service Guide  
B–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Software Backup and Recovery  
Backing Up the System  
Using HP Backup and Restore Manager, you can  
Back up specific files and folders.  
Back up the entire system.  
Back up modifications since your last backup, using  
HP system restore points.  
Schedule backups.  
Backing Up Specific Files or Folders  
You can back up specific files or folders to the hard drive, to an  
optional external hard drive, or to discs.  
This process will take several minutes, depending on the file  
size and the speed of the computer.  
To back up specific files or folders:  
1. Select Start > All Programs > HP Backup & Recovery >  
HP Backup and Recovery Manager.  
2. Click Next.  
3. Click Back up to protect system settings and important  
data files, and then click Next.  
4. Click Back up individual files and folders, and then click  
Next.  
The Backup Wizard opens.  
5. Click Next.  
6. Click Backup selected files from most common locations  
(Recommended).  
– or –  
Click Advanced Backup (Experienced users) to access  
advanced filtering techniques.  
7. Click Next.  
8. Follow the on-screen instructions.  
B–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Software Backup and Recovery  
Backing Up the Entire Hard Drive  
When you perform a complete backup of the hard drive, you are  
saving the full factory image, including the Windows operating  
system, software applications, and all personal files and folders.  
A copy of the entire hard drive image can be stored on another  
hard drive, on a network drive, or on recovery discs that you  
create.  
This process may take over an hour, depending on your  
computer speed and the amount of data being stored.  
To back up your entire hard drive:  
1. Select Start > All Programs > HP Backup & Recovery >  
HP Backup and Recovery Manager.  
2. Click Next.  
3. Click Back up to protect system settings and important  
data files, and then click Next.  
4. Click Back up entire hard drive, and then click Next.  
The “Back up entire hard disk” page opens.  
5. Click Next.  
6. Select the location for the backup files, and then click Next.  
7. Select the Protect data access with password check box,  
and type your password in the Password and Confirm  
boxes.  
This step is optional. If you do not want to password-protect  
your data access, clear the Protect data access with password  
check box.  
8. Click Next.  
9. Follow the on-screen instructions.  
Maintenance and Service Guide  
B–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Software Backup and Recovery  
Backing Up Modifications Made to the  
System  
When you back up modifications since your last backup, you are  
creating system recovery points. This allows you to save a  
snapshot of your hard drive at a specific point in time. You can  
then recover back to that point if you want to reverse subsequent  
changes made to your system.  
The first system recovery point, a snapshot of the entire image,  
is automatically created the first time you perform a backup.  
Subsequent recovery points make a copy of changes made after  
that time.  
HP recommends that you create recovery points  
Before you add or extensively modify software or hardware.  
Periodically, whenever the system is performing optimally.  
Recovering to an earlier recovery point does not affect data  
files or e-mails created since that recovery point.  
After you create a recovery point, you are prompted to schedule  
subsequent recovery points. You can schedule recovery points for  
a specific time or event in your system.  
To create and schedule a system recovery point:  
1. Select Start > All Programs > HP Backup & Recovery >  
HP Backup and Recovery Manager.  
2. Click Next.  
3. Click Back up to protect system settings and important  
data files, and then click Next.  
4. Click Create or manage Recovery Points, and then click  
Next.  
The “Recovery Point Manager” page opens.  
5. Follow the on-screen instructions.  
B–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Software Backup and Recovery  
Scheduling Backups  
To schedule backups:  
1. Select Start > All Programs > HP Backup & Recovery >  
HP Backup Scheduler.  
The “Backup Scheduler” page opens.  
2. Click Next.  
3. Schedule system recovery points at specific intervals (now,  
daily, weekly, or monthly) or at specific events, such as at  
system start or when you dock to an optional docking station  
(select tablet PC models only), by clicking one of the  
available options. Click Next to further define the settings.  
A summary of your system recovery point settings is  
displayed.  
4. Follow the on-screen instructions.  
Recovery  
HP Backup and Recovery Manager analyzes the hard drive and  
creates a dedicated hard drive recovery partition on the hard drive  
large enough to store a copy of the full factory image. You can  
choose whether you want to store that copy on the recovery  
partition, on another drive, or on external recovery discs.  
Before using HP Backup and Recovery Manager, try repairing  
the system by running Microsoft Windows System Restore.  
For more information, select Start > Help and Support, and  
then search for “System Restore.”  
HP Backup and Recovery Manager allows you to  
Create recovery discs (highly recommended). The  
recovery discs are used to start up your computer and to  
recover the full factory image (operating system and  
software) in case of system failure or instability.  
Maintenance and Service Guide  
B–5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Software Backup and Recovery  
If you do not have a CD or DVD burner, a copy of the entire  
hard drive image can be stored on another hard drive or on a  
network drive.  
Perform a recovery. You can perform a full system recovery  
or recover important files from the recovery partition on the  
hard drive, from another drive, or from recovery discs that  
you create.  
Creating Recovery Discs  
(Highly Recommended)  
After setting up the computer for the first time, you can create a  
set of recovery discs of the full factory image, using Recovery  
Media Creator in the HP Backup and Recovery Manager. The  
recovery discs are used to start up (boot) the computer and  
recover the operating system and software to factory settings in  
case of system failure or instability.  
CAUTION: After you create the recovery discs, you can increase the  
Ä
amount of available space on the hard drive by deleting the recovery  
partition. However, doing this is not recommended. If you delete this  
partition, you will lose any information that is on the partition.  
Only one set of recovery discs can be created for this computer.  
Before creating recovery discs:  
Obtain high-quality CD-R, DVD-R, or DVD+R media,  
purchased separately.  
Formatted DVD RW discs and DVD RW double-layer discs  
are not compatible with HP Backup and Recovery Manager.  
B–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Software Backup and Recovery  
Number each disc before inserting it into the optical drive of  
the computer.  
If necessary, you can cancel Recovery Media Creator before  
you have finished creating the recovery discs. The next time  
you open Recovery Media Creator, you will be prompted to  
continue the disc creation process where you left off.  
To create a set of recovery discs:  
1. Select Start > All Programs > HP Backup & Recovery >  
HP Backup and Recovery Manager.  
2. Click Next.  
3. Click Create factory software recovery CDs or DVDs to  
recover the system (Highly recommended), and then click  
Next.  
The “Recovery Media Creator” page opens.  
4. Click Next.  
5. Click Write to CD/DVD, and then click Next.  
6. Follow the on-screen instructions.  
Performing a Recovery  
Performing a Recovery from the  
Recovery Discs  
To perform a recovery from the recovery discs:  
1. Back up all personal files.  
2. Insert the first recovery disc into the optical drive and restart  
the computer.  
3. Follow the on-screen instructions.  
Maintenance and Service Guide  
B–7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Software Backup and Recovery  
Performing a Recovery from the Hard Drive  
There are 2 ways to initiate a recovery from the hard drive:  
From within Windows.  
From the recovery partition.  
Initiating a Recovery in Windows  
To initiate a recovery in Windows:  
1. Back up all personal files.  
2. Select Start > All Programs > HP Backup & Recovery >  
HP Backup and Recovery Manager.  
3. Click Next.  
4. Click Recover important files or the entire system, and  
then click Next.  
5. Click a recovery option, and then click Next.  
If you choose to recover the system, the computer restarts and  
recovery begins.  
6. Follow the on-screen instructions.  
Initiating a Recovery from the Hard Drive  
Recovery Partition  
To initiate a recovery from the hard drive recovery partition:  
1. Back up all personal files.  
2. Restart the computer, and then press f11 before the Windows  
operating system loads.  
3. Click a recovery option, and then click Next.  
4. Follow the on-screen instructions.  
B–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
C
Display Component Recycling  
WARNING: The backlight contains mercury. Caution should be  
Å
exercised when removing and handling the backlight to avoid  
damaging this component and causing exposure to the mercury.  
CAUTION: The procedures in this appendix can result in damage to  
Ä
display components. The only components intended for recycling  
purposes are the liquid crystal display (LCD) panel and the backlight.  
Careful handling should be exercised when removing these  
components.  
Materials Disposal  
This HP product contains mercury in the backlight in the display  
assembly that might require special handling at end-of-life.  
Disposal of mercury may be regulated because of environmental  
considerations. For disposal or recycling information, contact  
your local authorities or the Electronic Industries Alliance (EIA)  
Maintenance and Service Guide  
C–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Display Component Recycling  
This appendix provides disassembly instructions for the display  
assembly. The display assembly must be disassembled to gain  
access to the backlight 1 and the liquid crystal display (LCD)  
panel 2.  
Disassembly procedures differ from one display assembly to  
another. The procedures provided in this appendix are general  
disassembly instructions. Specific details, such as screw sizes,  
quantities, and locations, and component shapes and sizes, can  
vary from one tablet PC model to another.  
C–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
Perform the following steps to disassemble the display assembly:  
1. Remove all screw covers 1 and screws 2 that secure the  
display bezel to the display assembly.  
Removing the Display Bezel Screw Covers and Screws  
Maintenance and Service Guide  
C–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
2. Lift up and out on the left and right inside edges 1 and the  
top and bottom inside edges 2 of the display bezel until the  
bezel disengages from the display assembly.  
3. Remove the display bezel 3.  
Removing the Display Bezel  
C–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
4. Disconnect all display panel cables 1 from the display  
inverter and remove the inverter 2.  
Removing the Display Inverter  
Maintenance and Service Guide  
C–5  
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Display Component Recycling  
5. Remove all screws 1 that secure the display panel assembly  
to the display enclosure.  
6. Remove the display panel assembly 2 from the display  
enclosure.  
Removing the Display Panel Assembly  
C–6  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
7. Turn the display panel assembly upside down.  
8. Remove all screws that secure the display panel frame to the  
display panel.  
Removing the Display Panel Frame Screws  
Maintenance and Service Guide  
C–7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
9. Use a sharp-edged tool to cut the tape 1 that secures the sides  
of the display panel to the display panel frame.  
10. Remove the display panel frame 2 from the display panel.  
Removing the Display Frame  
C–8  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
11. Remove the screws 1 that secure the backlight cover to the  
display panel.  
12. Lift the top edge of the backlight cover 2 and swing it  
forward.  
13. Remove the backlight cover.  
Removing the Backlight Cover  
Maintenance and Service Guide  
C–9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
14. Turn the display panel right-side up.  
15. Remove the backlight cables 1 from the clip 2 in the  
display panel.  
Releasing the Backlight Cables  
C–10  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
16. Turn the display panel upside down.  
17. Remove the backlight frame from the display panel.  
Removing the Backlight Frame  
Maintenance and Service Guide  
C–11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
WARNING: The backlight contains mercury. Caution should be  
exercised when removing and handling the backlight to avoid  
damaging this component and causing exposure to the mercury.  
Å
18. Slide the backlight out of the backlight frame.  
Removing the Backlight  
C–12  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
19. Disconnect the display cable 1 from the LCD panel.  
20. Remove the screws 2 that secure the LCD panel to the  
display rear panel.  
21. Release the LCD panel 3 from the display rear panel.  
22. Release the tape 4 that secures the LCD panel to the display  
rear panel.  
Releasing the LCD Panel  
Maintenance and Service Guide  
C–13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Display Component Recycling  
23. Remove the LCD panel.  
Removing the LCD Panel  
24. Recycle the LCD panel and backlight.  
C–14  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
D
Connector Pin Assignments  
Table D-1  
Audio-Out (Headphone)  
Pin  
1
Signal  
Pin  
Signal  
Audio out, left channel  
Audio out, right channel  
3
Ground  
2
Maintenance and Service Guide  
D–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Connector Pin Assignments  
Table D-2  
Audio-In (Microphone)  
Pin  
1
Signal  
Pin  
Signal  
Audio signal in  
Audio signal in  
3
Ground  
2
Table D-3  
Universal Serial Bus  
Pin  
1
Signal  
+5 VDC  
Data –  
Pin  
3
Signal  
Data +  
2
4
Ground  
D–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Connector Pin Assignments  
Table D-4  
External Monitor  
Pin  
1
Signal  
Pin  
9
Signal  
+5 VDC  
Red analog  
Green analog  
Blue analog  
Not connected  
Ground  
2
10  
11  
12  
13  
14  
15  
Ground  
3
Monitor detect  
DDC 2B data  
Horizontal sync  
Vertical sync  
DDC 2B clock  
4
5
6
Ground analog  
Ground analog  
Ground analog  
7
8
Maintenance and Service Guide  
D–3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Connector Pin Assignments  
Table D-5  
RJ-11 (Modem)  
Pin  
1
Signal  
Unused  
Tip  
Pin  
4
Signal  
Unused  
Unused  
Unused  
2
5
3
Ring  
6
D–4  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Connector Pin Assignments  
Table D-6  
RJ-45 (Network)  
Pin  
1
Signal  
Pin  
5
Signal  
Unused  
Transmit +  
Transmit –  
Receive +  
Unused  
2
6
Receive –  
Unused  
Unused  
3
7
4
8
Maintenance and Service Guide  
D–5  
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Connector Pin Assignments  
Table D-7  
S-Video-Out  
Pin  
1
Signal  
Pin  
5
Signal  
S-VHS color (C) signal  
Composite video signal  
TV-CD  
2
6
S-VHS intensity ground  
Composite video ground  
3
S-VHS intensity (Y) signal  
S-VHS color ground  
7
4
D–6  
Maintenance and Service Guide  
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E
Power Cord Set Requirements  
3-Conductor Power Cord Set  
The wide range input feature of the computer permits it to operate  
from any line voltage from 100 to 120 or 220 to 240 volts AC.  
The power cord set included with the computer meets the  
requirements for use in the country where the equipment  
is purchased.  
Power cord sets for use in other countries must meet the  
requirements of the country where the computer is used.  
Maintenance and Service Guide  
E–1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Power Cord Set Requirements  
General Requirements  
The requirements listed below are applicable to all countries.  
The length of the power cord set must be at least 1.5 m  
(5.0 ft) and a maximum of 2.0 m (6.5 ft).  
All power cord sets must be approved by an acceptable  
accredited agency responsible for evaluation in the  
country where the power cord set will be used.  
The power cord sets must have a minimum current capacity  
of 10 amps and a nominal voltage rating of 125 or 250 V AC,  
as required by each country’s power system.  
The appliance coupler must meet the mechanical  
configuration of an EN 60 320/IEC 320 Standard Sheet C13  
connector for mating with the appliance inlet on the back of  
the computer.  
E–2  
Maintenance and Service Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Power Cord Set Requirements  
Country-Specific Requirements  
3-Conductor Power Cord Set Requirements  
Country/Region  
Accredited Agency  
EANSW  
OVE  
Applicable Note Number  
Australia  
Austria  
Belgium  
Canada  
Denmark  
Finland  
France  
Germany  
Italy  
1
1
1
2
1
1
1
1
1
3
CEBC  
CSA  
DEMKO  
FIMKO  
UTE  
VDE  
IMQ  
Japan  
METI  
NOTES:  
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation  
in the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a  
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
Maintenance and Service Guide  
E–3  
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Power Cord Set Requirements  
3-Conductor Power Cord Set Requirements (Continued)  
Country/Region  
Korea  
Accredited Agency  
Applicable Note Number  
EK  
4
1
1
5
The Netherlands  
Norway  
KEMA  
NEMKO  
CCC  
People’s Republic  
of China  
Sweden  
SEMKO  
SEV  
BSMI  
BSI  
1
1
4
1
2
Switzerland  
Taiwan  
United Kingdom  
United States  
UL  
NOTES:  
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²  
conductor size. Power cord set fittings (appliance coupler and wall plug)  
must bear the certification mark of the agency responsible for evaluation  
in the country where it will be used.  
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,  
3-conductor. The wall plug must be a two-pole grounding type with a  
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.  
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark  
and registration number in accordance with the Japanese Dentori Law. The  
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor  
size. The wall plug must be a two-pole grounding type with a Japanese  
Industrial Standard C8303 (7 A, 125 V) configuration.  
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.  
Power cord set fittings (appliance coupler and wall plug) must bear  
the certification mark of the agency responsible for evaluation in the country  
where it will be used.  
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor  
size. Power cord set fittings (appliance coupler and wall plug) must bear the  
certification mark of the agency responsible for evaluation in the country  
where it will be used.  
E–4  
Maintenance and Service Guide  
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A
removal 5–12  
accessory battery connector  
1–21  
arrow keys 1–15  
audio troubleshooting 2–21  
audio-in jack  
Bluetooth module cable 3–12  
Bluetooth module cover  
illustrated 3–11  
location 1–9  
pin assignments D–2  
audio-out jack  
location 1–9  
removal 5–40  
pin assignments D–1  
B
base enclosure cover  
location 1–21  
C
spare part number 3–8,  
3–17  
Cable Kit  
3–18  
number 3–10, 3–17  
battery bay 1–21  
battery light 1–7  
battery pack  
cables, service considerations  
4–2  
caps lock key 1–15  
CMOS clearing 1–4  
components  
removal 5–6  
spare part number 3–10,  
3–17, 5–6  
bottom 1–20  
front 1–6  
specifications 6–5  
battery release latch 1–21  
keyboard 1–14  
Maintenance and Service Guide  
Index–1  
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Index  
left-side 1–10, 1–12  
rear 1–10, 1–12  
right-side 1–8  
top 1–16  
display assembly  
Computer Setup  
Advanced Menu 2–5  
Diagnostics Menu 2–4  
File Menu 2–2  
5–34  
number 3–18  
overview 2–1  
Security Menu 2–3  
connector pin assignments  
audio-in D–2  
audio-out D–1  
external monitor D–3  
monitor D–3  
RJ-11 D–4  
RJ-45 D–5  
C–1  
bezel, spare part number  
3–18  
S-Video-out D–6  
UniversalSerialBus(USB)  
D–2  
enclosure, spare part  
number 3–18  
illustrated 1–18  
connectors, service  
considerations 4–2  
inverter, spare part number  
panel, spare part number  
D
design overview 1–22  
Digital Media Slot 1–9  
digitizer components  
mesh, spare part number  
3–18  
display release button 1–7  
Display Rubber Screw Cover  
docking connector 1–21  
drive light 1–7  
drives, preventing damage 4–3  
DVD RW and CD-RW  
Double-Layer Combo Drive,  
spare part number 3–13  
mylar, spare part number  
3–18  
spare part number 3–18  
disassembly sequence chart  
5–3  
Index–2  
Maintenance and Service Guide  
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Index  
no video 2–12, 2–13  
nonfunctioning device  
nonfunctioning docking  
nonfunctioning keyboard  
2–24  
nonfunctioning pointing  
E
electrostatic discharge 4–4,  
4–8  
expansion product,  
troubleshooting 2–14  
external monitor port  
location 1–13  
pin assignments D–3  
External MultiBay II power  
cable and stand, spare part  
number 3–13, 3–16  
External MultiBay II, spare  
part number 3–13, 3–16  
fn key 1–15  
G
F
fan  
methods 4–7  
removal 5–24  
spare part number 3–3,  
3–18, 5–24  
features 1–2  
hard drive  
precautions 4–3  
3–18, 5–7  
feet  
illustrated 3–11  
locations 5–11  
fingerprint reader, location  
1–7  
hard drive cover  
location 1–21  
flowcharts, troubleshooting  
no audio 2–21, 2–22  
no network/modem  
connection 2–26  
no OS loading 2–15  
no OS loading from  
diskette drive 2–19  
no OS loading from hard  
drive 2–16, 2–17, 2–18  
no OS loading from optical  
drive 2–20  
spare part number 3–10,  
3–18  
hard drive frame, removal  
5–10  
headphone jack  
location 1–9  
pin assignments D–1  
Maintenance and Service Guide  
Index–3  
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Index  
heat sink  
removal 5–25  
keyboard cover  
spare part number 3–8,  
3–19, 5–25  
hinge saddle  
removal 5–17  
3–17, 5–17  
removal 5–57  
keypad keys 1–15  
spare part number 3–8,  
3–18  
HP Docking Station 120-W  
AC adapter, spare part  
number 3–17  
HP Docking Station  
Miscellaneous Plastics Kit,  
spare part number 3–13,  
3–17  
L
1–12  
3–13, 3–18  
M
6–12  
removal 5–14, 5–30  
1–21  
cover  
illustrated 3–11  
removal 5–15  
microphone  
HP Docking Station, spare part  
number 3–13, 3–17  
I
I/O address specifications 6–9  
Info Center button 1–11  
infrared board  
removal 5–53  
spare part number 3–8,  
3–17, 5–53  
infrared port 1–7  
interrupt specifications 6–7  
location 1–19  
J
spare part number 3–19  
microphone jack  
location 1–9  
pin assignments D–2  
Mini Card WLAN module  
removal 5–32  
Jog dial 1–19  
K
keyboard  
removal 5–20  
spare part numbers 3–3,  
3–19, 3–20, 3–21, 5–20  
troubleshooting 2–24  
spare part numbers 3–5,  
3–15, 3–16, 3–17, 5–32  
Index–4  
Maintenance and Service Guide  
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Index  
modem cable  
P
illustrated 3–12  
PC Card slot bezel, illustrated  
removal 5–61  
modem jack  
location 1–13  
pin assignments D–4  
modem module  
pen holder 1–19  
removal 5–60  
spare part number 3–8,  
3–18, 5–60  
plastic parts 4–2  
troubleshooting 2–26  
monitor port  
components 3–11  
location 1–13  
pin assignments D–3  
MultiBay DVD/CD-RW  
Combo Drive, spare part  
number 3–13, 3–16  
MultiBay DVD-ROM Drive,  
spare part number 3–13,  
3–16  
pointing device,  
troubleshooting 2–25  
disconnecting 5–22  
power cord  
N
network jack  
set requirements E–2  
spare part numbers 3–14,  
3–15  
location 1–13  
pin assignments D–5  
network, troubleshooting 2–26  
nonfunctioning device,  
troubleshooting 2–14, 2–23  
num lock key 1–15  
power management features  
1–5  
power supply, spare part  
number 3–14, 3–17  
power switch 1–11  
power, troubleshooting 2–8  
presentation button 1–17  
O
optical drive  
OS loading problems 2–20  
precautions 4–3  
Maintenance and Service Guide  
Index–5  
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Index  
processor  
removal 5–28  
speaker  
spare part numbers 3–8,  
3–17, 3–19, 5–28  
removal 5–51  
Q
Q button 1–19  
battery pack 6–5  
I/O addresses 6–9  
tablet PC 6–1  
R
rear components 1–10, 1–12  
removal/replacement  
preliminaries 4–1  
procedures 5–1  
right-side components 1–8  
RJ-11 jack  
location 1–13  
pin assignments D–4  
RJ-45 jack  
location 1–13  
location 1–13  
pin assignments D–5  
Rotate button 1–19  
RTC battery  
pin assignments D–6  
removal 5–55  
removal 5–62  
spare part number 3–8,  
3–17, 5–62  
S
Screw Kit  
T
contents A–1  
spare part number 3–13,  
3–16, 3–17, A–1  
screw listing A–1, B–1  
security cable slot 1–10  
serial number 3–1, 5–2  
service considerations 4–2  
smart card reader 1–9  
illustrated 3–11  
locations 5–11  
Tablet PC Input Panel Launch  
button 1–19  
tablet PC, specifications 6–1  
thermal paste, replacing 5–27,  
5–58  
Index–6  
Maintenance and Service Guide  
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Index  
thermal shield  
U
removal 5–57  
spare part number 3–8,  
3–19  
tools required 4–1  
top components 1–16  
top cover  
removal 5–43  
spare part number 3–3,  
3–19, 5–43  
vents 1–10, 1–17, 1–21  
video troubleshooting 2–12  
volume buttons 1–17  
TouchPad 1–17  
removal 5–47  
W
spare part number 3–3,  
3–19, 5–47  
Windows applications key  
TouchPad buttons 1–17  
TouchPad cable,  
disconnecting 5–46  
TouchPad scroll zone 1–17  
transporting precautions 4–5  
travel battery, spare part  
number 3–13, 3–16  
troubleshooting  
audio 2–21  
Windows logo key 1–15  
1–19  
Computer Setup 2–1  
expansion product 2–14  
flowcharts 2–6  
keyboard 2–24  
modem 2–26  
network 2–26  
nonfunctioning device  
2–14, 2–23  
OS loading 2–15  
overview 2–1  
pointing device 2–25  
power 2–8  
video 2–12  
Maintenance and Service Guide  
Index–7  
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