t
Maintenance and Service
Guide
HP Compaq tc4400 Tablet PC
Document Part Number: 383208-002
May 2006
This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts; troubleshooting tablet PC problems; and performing
tablet PC disassembly procedures.
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1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Diagnostics Menu. . . . . . . . . . . . 2–4
Selecting from the System Configuration Menu. . . . 2–5
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6
Maintenance and Service Guide
iii
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Contents
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods. . . . . . . . . . . . . 4–7
iv
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5.17 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43
5.18 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47
5.19 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.20 Infrared Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55
5.22 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.23 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
Maintenance and Service Guide
v
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Contents
6 Specifications
A Screw Listing
D Connector Pin Assignments
E Power Cord Set Requirements
Index
vi
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Product Description
1.1 Features
■
Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz),
T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel
Celeron M 1.60-GHz processors, varying by tablet PC model
■
■
■
12.1-inch, XGA, TFT (1024 × 768) display with over
16.8 million colors
100-, 80-, or 60-GB high-capacity hard drive, varying by
tablet PC model
256-MB DDR2 synchronous DRAM (SDRAM) at 633 MHz
and 533 MHz, expandable to 4.0 GB
■
■
■
Microsoft® Windows® XP Tablet Edition
Full-size Windows keyboard with embedded numeric keypad
TouchPad and pointing stick pointing devices, including a
dedicated vertical scroll region
■
Integrated 10Base-T/100Base-T/1000Base-T Ethernet local
area network (LAN) network interface card (NIC) with RJ-45
jack
■
■
Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini PCI IEEE 802.11b/g and
802.11a/b/g WLAN device
■
Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
1–2
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Product Description
■
■
■
■
■
External 65-watt AC adapter with 3-wire power cord
6-cell Li-Ion battery pack
Audio speaker
Volume up, volume mute, and volume down buttons
Connectors:
❏ Infrared
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Universal Serial Bus (USB) v. 2.0 (3 ports, 1 powered)
❏ Power
❏ External monitor
❏ RJ-45 (network)
❏ RJ-11 (modem)
❏ S-Video-out
❏ PC Card
❏ Digital Media Slot
❏ Primary battery pack
❏ Travel battery pack
❏ Docking connector
Maintenance and Service Guide
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Product Description
1.2 Resetting the Tablet PC
If the tablet PC you are servicing has an unknown password,
clear CMOS.
The following steps will not clear an unknown password if the
stringent security option has been enabled in the BIOS. If
stringent security is enabled, the system board must be replaced
to reset an unknown password. Refer to Section 5.21, “System
✎
Before replacing the system board, perform the steps below to
make sure stringent security has been properly enabled.
Enabling stringent security provides enhanced prtotection for the
power-on password and administrator password and other forms
of power-on authorization. Stringent security is enabled/disabled
by accessing the Password Options menu in the Computer Setup
information.
1. Prepare the tablet PC for disassembly (refer to Section 5.3,
“Preparing the Tablet PC for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.23, “RTC Battery,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the tablet PC.
5. Connect AC power to the tablet PC. Do not reinsert any
batteries at this time.
6. Turn on the tablet PC.
All passwords and all CMOS settings have been cleared.
1–4
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Product Description
1.3 Power Management
The tablet PC comes with power management features that
extend battery pack operating time and conserve power. The
tablet PC supports the following power management features:
■
■
■
■
■
■
■
■
Standby
Hibernation
Setting customization by the user
Hotkeys for setting the level of performance
Battery calibration
Lid switch resume
Power button
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
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Product Description
1.4 External Components
The external components on the front of the tablet PC are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item
Component
Function
1
Wireless light
On: An integrated wireless device, such as
a wireless local area network (WLAN)
device and/or Bluetooth® device is turned
on.
2
Power light
■ On: The computer is on.
■ Blinking green: The computer is in
standby.
■ Blinking rapidly: An HP Smart AC
Adapter with a higher power rating
should be connected.
■ Off: The computer is off or in hibernation.
1–6
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Product Description
Table 1-1
Front Components (Continued)
Item
Component
Function
3
Battery light
■ Amber: A battery pack is charging.
■ Green: A battery pack is close to full
charge capacity.
■ Blinking amber: A battery pack that is the
only available power source has reached
a low-battery condition. When the battery
pack reaches a critical low-battery
condition, the battery light begins
blinking more quickly.
■ Off: If the computer is connected to
an external power source, the light
is turned off when all batteries in the
computer are fully charged. If the
computer is not connected to an external
power source, the light is turned off until
the battery pack reaches a low-battery
condition, when the light begins blinking
amber.
4
5
Drive light
■ Blinking green: The hard drive or optical
drive is being accessed.
■ Amber: HP Mobile Data Protection has
temporarily parked the hard drive.
Infrared port
Provides wireless communication between
the computer and an optional
IrDA-compliant device.
6
7
Display release button
Fingerprint reader
Opens the tablet PC.
Allows a fingerprint logon to Windows
instead of using a password.
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Product Description
Table 1-2
Right-Side Components
Function
Item
Component
1
Audio-out
(headphone) jack
Produces computer sound when connected
to optional power stereo speakers,
headphones, ear buds, a headset, or
television audio.
2
3
Audio-in (microphone)
jack
Connects an optional computer headset
microphone, stereo array microphone, or
monoarual microphone.
Powered USB port
Connects USB 1.1- or 2.0-compliant
devices to the tablet PC using a standard
USB cable, or connects an optional external
MultiBay or external MultiBay II to the
tablet PC. This USB port is a powered port
that can be used without external power.
4
PC Card slot or
optional smart card
reader
On select tablet PC models, the PC
✎
Card slot may be replaced with an
optional smart card reader.
If your tablet PC has
■ a PC Card slot, it supports optional
Type I, Type II, 32-bit (CardBus), or
16-bit PC Cards.
■ a smart card reader, it accepts smart
cards or Java™ Cards.
5
Digital Media Slot
Supports Secure Digital (SD) Memory
Cards and MultiMediaCards (MMC).
Maintenance and Service Guide
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Product Description
The external components on the left side of the tablet PC are
shown below and described in Table 1-3.
Left-Side Components
Table 1-3
Left-Side Components
Item Component
Function
1
Security cable slot
Attaches an optional security cable to the
tablet PC.
The purpose of security solutions is
✎
to act as deterrents. These
deterrents may not prevent a product
from being mishandled or stolen.
2
Vent
Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Use the computer
only a hard, flat surface. Do not allow
a hard surface, such as an adjoining
printer, or a soft surface, such as
pillows or thick rugs or clothing, to
block airflow.
Depending on the tablet PC model,
✎
vents vary in number and location.
1–10
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Product Description
Table 1-3
Left-Side Components (Continued)
Item Component
Function
3
Wireless button
Turns the wireless functionality of the
WLAN or Bluetooth device on or off, but
does not establish a connection.
To establish a wireless connection,
✎
a wireless network must already be
set up.
4
USB port
Connects a USB 1.1- and 2.0-compliant
device to the tablet PC using a standard
USB cable.
5
6
Info Center button
Power switch
Launches Info Center, which enables you
to open various software solutions.
When the tablet PC is
■ Off, slide toward the front of the
tablet PC and release to turn on the
tablet PC.
■ In standby, slide toward the front of the
tablet PC and release to exit standby.
■ In hibernation, slide toward the front of
the tablet PC and release to exit
hibernation.
If the tablet PC has stopped responding
and Microsoft Windows shutdown
procedures cannot be used, slide toward
the front of the tablet PC and hold for
4 seconds to turn off the tablet PC.
7
Speaker
Enables you to listen to music and hear
audio alerts and signals from programs.
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Product Description
Table 1-4
Rear Panel Components
Function
Item Component
1
USB port
Connects USB 1.1- and 2.0-compliant
devices to the tablet PC using a standard
USB cable.
2
3
RJ-11 (modem) jack
RJ-45 (network) jack
Connects a modem cable. Enabled with
56-K connectivity.
Connects a network cable. Enabled with
10BASE-T/100BASE-TX/1000BASE-T
connectivity.
4
5
6
Smart adapter power
connector
Connects an AC adapter, an optional
AC adapter, or an optional power cable.
External monitor port
Connects an optional VGA external monitor
or projector.
S-Video-out jack
Is a 7-pin, dual-purpose jack.
It connects an optional S-Video device,
such as a television, VCR, camcorder,
overhead projector, or video capture card,
with an optional, standard (4-pin) S-Video
cable.
The extra 3 pins also enable an optional
S-Video-to-composite adapter to be used
with the tablet PC.
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Product Description
Table 1-5
Standard Keyboard Components
Item
Component
Function
1
Function keys (6)
Perform system and application tasks.
When combined with the fn key, the
function keys f3, f4, and f8 through f11
perform additional tasks as hotkeys.
2
3
caps lock key
fn key
Enables caps lock and turns on the caps
lock light.
Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
4
5
Windows logo key
Displays the Microsoft Windows
Start menu.
Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6
7
Arrow keys
Moves the cursor around the screen.
Embedded numeric
keypad
Can be used like an external numeric
keypad.
8
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
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Product Description
Table 1-6
Top Components
Function
Item
Component
1
Left and right
TouchPad buttons (2)
Function like the left and right buttons on
an external mouse.
2
3
TouchPad
Moves the pointer. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
Left and right pointing
stick buttons (2)
Function like the left and right buttons on
an external mouse.
4
5
Pointing stick
Vent
Moves the pointer.
Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Use the computer
only a hard, flat surface. Do not
allow a hard surface, such as an
adjoining printer, or a soft surface,
such as pillows or thick rugs or
clothing, to block airflow.
6
Presentation button
Volume mute button
Volume down button
Volume up button
Turns on the presentation feature.
Mutes or restores volume.
7
8
Decreases tablet PC sound.
Increases tablet PC sound.
Scrolls upward or downward.
9
10
TouchPad scroll zone
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Product Description
Table 1-7
Display Components
Component Function
Item
1
Tablet PC Input Panel
Launch button
Opens the Microsoft Tablet PC Input
Panel application, which includes a
handwriting pad and an on-screen
keyboard.
2
3
4
Rotate button
Q button
Switches the image between landscape
and portrait orientation.
When Windows is running, opens or
closes the Q Menu.
Windows Security
button
When pressed while:
■ Windows is open, enters the
ctrl+alt+delete command.
■ The Setup utility is open, enters the
reset command.
5
Jog dial
Functions like the enter and the up and
down arrow keys on a standard keyboard.
■ Press inward to enter a command.
■ Rotate upward to scroll upward.
■ Rotate downward to scroll downward.
6
7
8
Internal microphone
Pen eject button
Pen holder
Records sound.
Ejects the pen from the pen holder.
Secures the pen to the tablet PC.
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Product Description
Table 1-8
Bottom Components
Function
Item
Component
1
2
Base enclosure cover
Docking connector
Covers the display cable connector.
Connects the tablet PC to an optional
docking device.
3
4
Accessory battery
connector
Connects an optional HP Ultra-Capacity
Battery or HP Extended Life Battery.
Vents (3)
Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Use the computer
only a hard, flat surface. Do not
allow a hard surface, such as an
adjoining printer, or a soft
surface, such as pillows or thick
rugs or clothing, to block airflow.
5
6
Battery bay
Holds the battery pack.
Battery release latch
Releases the battery pack from the
battery bay.
7
8
Hard drive cover
Holds the primary hard drive.
Expansion memory
module compartment
Contains one expansion memory
module slot.
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Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■
■
■
■
■
■
■
■
■
■
Audio
Display
Hard drive
Intel Core Duo and Celeron M processors
Keyboard
Memory module
Mini Card WLAN devices
PC Card
Pointing stick
TouchPad
CAUTION: To properly ventilate the tablet PC, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the tablet PC.
Ä
The tablet PC uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the tablet PC.
1–22
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2
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
Å
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when the operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, Diagnostics, or System Configuration menus:
1. Turn on or restart the computer. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the System Configuration menu.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
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Troubleshooting
2. Select the File, Security, Diagnostics, or
System Configuration menu.
3. To close Computer Setup and restart the computer:
❏ Select File > Save changes and exit, and then press enter.
– or –
❏ Select File > Ignore changes and exit, and then
press enter.
– or –
❏ Select File > Restore defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■ View identification information about the
computer, processor, memory and cache size,
and system ROM.
■ View BIOS revision, keyboard controller
version, and battery pack serial number
information.
2–2
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Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Power-On Password
Password Options
Enter, change, or delete an Setup password.
Enter, change, or delete a power-on password.
Enable/disable:
(Password options can
be selected only when
a power-on password
has been set.)
■ Stringent security.
■ Requirement of password on restart.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
user or master password.
DriveLock Settings are accessible only
✎
when you enter Computer Setup by turning
on (not restarting) the computer.
Smart Card Security
Enable/disable smart card power-on support.
A setup password must be established to
use this feature.
✎
TPM Embedded Security
Enable/disable:
■ Embedded security device state.
■ Power-on authentication support.
■ Automatic DriveLock support.
System IDs
Establish:
■ Notebook asset tracking number.
■ Notebook ownership tags.
Disk Sanitizer
Establish fast, optimum, or custom settings for
disk sanitizing.
*Not applicable to SuperDisk LS-120 drives.
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Troubleshooting
Selecting from the Diagnostics Menu
Table 2-3
Diagnostics Menu
Select
To Do This
HDD Self-Test Options
Run a quick comprehensive self test on hard
drives in the system that support the test features.
Memory Check
Run a quick comprehensive test on system
memory on the following categories:
■ Walking 0s
■ Walking 1s
■ High Address line testing
■ Alternate Pattern testing
2–4
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Troubleshooting
Selecting from the System Configuration
Menu
Table 2-4
System Configuration Menu
Select
To Do This
Language
Boot Options
Change the Computer Setup language.
Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Device Configurations
Enable/disable:
■ Swap Fn/Ctrl keys.
■ USB legacy support.
■ BIOS DMA data transfers.
■ Fan Always on while on AC Power.
■ Data Execution Prevention.
■ LAN Power save.
Built-In Device Options
Enable/disable:
■ Embedded WLAN Device Radio.
■ Embedded Bluetooth Device Radio.
■ LAN/WLAN Switching.
■ Wake on LAN from Off.
Port Options
Enable/disable:
■ USB Port.
■ 1394 Port.
■ CardBus Slot.
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Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Flowchart Description
2.1
“Flowchart 2.1—Initial Troubleshooting”
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.9—No Operating System (OS) Loading”
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
“Flowchart 2.13—No OS Loading, Diskette Drive”
“Flowchart 2.14—No OS Loading, Optical Drive”
“Flowchart 2.15—No Audio, Part 1”
2.9
2.10
2.11
2.12
2.13
2.14
2.15
2.16
2.17
2.18
2.19
2.20
“Flowchart 2.16—No Audio, Part 2”
“Flowchart 2.17—Nonfunctioning Device”
“Flowchart 2.18—Nonfunctioning Keyboard”
“Flowchart 2.19—Nonfunctioning Pointing Device”
“Flowchart 2.20—No Network/Modem Connection”
2–6
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Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
N
N
N
Check
LED board,
speaker
Beeps,
LEDs, or error
messages?
connections.
Go to
All drives
working?
Y
Y
Y
Y
“Flowchart
2.17—Nonfunc-
tioning Device.”
Y
Y
Y
Go to
“Flowchart
2.6—No Video,
Part 1.”
Is there video?
(no boot)
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.9—NoOperating
System (OS)
Loading.”
Is the OS
loading?
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
Connecting
to network
or modem?
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Is there
sound?
End
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Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking device
(if applicable).
N
N
N
Go to
“Flowchart
2.3—No Power,
Part 2.”
Power up
on battery
power?
Power up
on battery
power?
Reset
power.*
Y
Y
N
Y
Y
N
Y
Go to
“Flowchart
2.4—No Power,
Part 3.”
Power up
on AC
Power up
on AC power?
Reset
power.*
power?
Power up in
docking
device?
Done
*NOTES
1. On select tablet PC models, there is a
separate reset button.
2. On select tablet PC models, the computer
can be reset using the standby switch and
either the lid switch or the main power
switch.
1. Reset the power cables in the docking device
and at the AC outlet.
2. Be sure the AC power source is active.
3. Be sure that the power strip is working.
Y
N
Go to
Power up
in docking
device?
“Flowchart
Done
2.8—Nonfunctioning
Docking Device (if
applicable).”
2–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery pack
by
recharging it,
moving it to
another computer,
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
“Flowchart
2.4—No Power,
Part 3.”
Done
Power on?
Y
Done
Maintenance and Service Guide
2–9
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
Done
on?
N
Reseat AC adapter
in computer and
at power source.
Y
Power on?
Done
N
Y
External
Internal or
external AC
adapter?
N
Y
Replace external
AC adapter.
Try different
outlet.
Power outlet
active?
Internal
N
Y
Go to
“Flowchart
2.5—No Power,
Part 4.”
Power on?
Done
Replace
power cord.
Power on?
Done
N
2–10
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
computer.
Y
Reseat loose
Loose or
damaged
parts?
components and
boards and
replace damaged
items.
N
Close
computer and
retest.
Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
N
3. Processor board*
Power on?
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
Y
Done
Maintenance and Service Guide
2–11
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking Device
Go to
*NOTE: To change from internal to
external display, use the hotkey
combination.
Stand-alone
or docking
device?
“Flowchart
2.7—No Video,
Part 2.”
Stand-alone
Y
Internal or
external
display*?
Adjust
brightness.
Video OK?
Done
N
Internal
External
Press lid
switch to ensure
operation.
A
Adjust
brightness.
Y
Y
Video OK?
Done
Video OK?
Done
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
Check for bent
pins on cable.
2. Display
3. System board
N
N
Replace
system
board.
Try
another
display.
Internal and
external
Video OK?
Done
video OK?
Y
Y
Done
2–12
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
computer from
docking device,
if connected.
Adjust
display
brightness.
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Video OK?
Done
Y
N
Check that computer is properly
seated in docking device, for
bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Y
Internal
and external
video OK?
Video OK?
Done
N
N
Go to
“Flowchart
Adjust external
monitor display.
2.8—Nonfunctioning
Docking Device (if
applicable).”
Maintenance and Service Guide
2–13
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.
Reset power cord in
docking device and
power outlet.
Check voltage
setting on docking
device.
Reset monitor
cable connector at
docking device.
Reinstall
computer into
docking device.
Y
Y
Docking
device
operating?
Docking
device
operating?
Done
Done
N
N
Test replacement
docking device with
new computer.
Replace docking
device.
2–14
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reset power
cord in docking
device and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to “Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
Maintenance and Service Guide
2–15
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Go to
“Flowchart
2.11—No OS
Loading,
Nonsystem
disk message?
Hard Drive, Part 2.”
N
Reseat
external
hard drive.
Y
OS loading?
Done
N
Y
N
N
Boot
from
CD?
N
Go to
Boot
from
“Flowchart
2.13—No OS
Loading,
Check the Setup
utility for correct
booting order.
diskette?
Diskette Drive.”
Y
Y
Change boot
priority through
the Setup Utility
and reboot.
Boot
from
hard drive?
N
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Boot
from
hard drive?
Done
2–16
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Reseat
hard drive.
Hard Drive, Part 1.”
N
1. Replace
hard drive.
CD or
diskette in
drive?
Y
2. Replace system
board.
Hard drive
accessible?
Done
Y
N
Y
Remove
diskette and
reboot.
Run FDISK.
Y
N
Create partition,
and then format
hard drive to
bootable
Boot
from
hard drive?
Done
partitioned?
N
C:\ prompt.
N
N
Go to
Format hard drive
and bring to
a bootable
“Flowchart
2.13—No OS
Loading,
Boot
from diskette
drive?
Hard drive
formatted?
C:\ prompt.
Diskette Drive.”
Y
Y
Y
Hard drive
accessible?
Load OS using
Operating System
disc (if applicable).
Computer
booted?
Done
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Maintenance and Service Guide
2–17
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Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
Install OS
files on hard
and reboot.
drive?
Y
Y
Y
Y
Virus
on
OS
loading from
hard drive?
Clean virus.
Done
hard drive?
N
N
N
Run SCANDISK and
check for
Replace
hard drive.
Diagnostics
on diskette?
bad sectors.
N
Run diagnostics
and follow
recommendations.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–18
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
Reseat
diskette drive.
OS
loading?
Done
from
diskette drive.
N
Y
Y
N
N
Y
N
Bootable
in drive?
Install bootable
diskette and
Nonsystem
disk message?
reboot computer.
N
Y
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.17—Nonfunc-
tioning Device.”
Y
Y
1. Replace diskette
drive.
board.
Nonsystem
Diskette
drive enabled
in the Setup
Utility?
Enable drive
and cold boot
computer.
N
N
loading?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Tablet PC,” for
instructions.
Done
Is diskette
drive boot
order
correct?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Change boot
priority using
the Setup Utility.
Maintenance and Service Guide
2–19
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Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
N
No OS
Install bootable
disc and
Bootable
disc in
drive?
Disc
in drive?
loading from
CD-ROM or
reboot
DVD-ROM drive.
computer.
N
Y
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
N
Boots from
CD or DVD?
Reseat
drive.
Done
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
N
Y
Booting
from another
device?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Tablet PC,” for
instructions.
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Booting
order
correct?
N
Correct boot
order using
the Setup Utility.
2–20
Maintenance and Service Guide
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Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
N
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Y
Go to
“Flowchart
2.16—No Audio,
Part 2.”
Computer in
docking device
(if applicable)?
Internal
audio?
Undock
N
Go to
the
docking device.
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Audio?
Done
N
Maintenance and Service Guide
2–21
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
Reload
audio drivers.
driver in OS
configured?
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Y
Replace audio
board and
speaker
Audio?
Audio?
Done
connections
in computer
(if applicable).
Y
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–22
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Y
Fix or
replace
broken item.
Clear
CMOS.
Any physical
device detected?
N
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Reattach device.
Close computer,
plug in power,
and reboot.
Replace hard drive.
N
N
Replace NIC.
If integrated NIC,
replace system
board.
Device
boots
properly?
Device
boots
properly?
Y
Y
Replace diskette
drive.
Done
Done
Maintenance and Service Guide
2–23
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect computer
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–24
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect computer
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–25
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack
or have jack
activated.
Y
N
Y
Y
N
Connect
to nondigital
line.
Digital
line?
Y
Reload
drivers and
reconfigure.
NIC/modem
configured
in OS?
Done
OK?
N
Disconnect all
power from
the computer
and open.
Replace the
NIC/modem
(if applicable).
Y
Reseat NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–26
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the tablet
PC serial number and tablet PC model number located on the
bottom of the tablet PC.
Serial Number Location
Maintenance and Service Guide
3–1
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components
Spare Part
Number
Item Description
1
12.1-inch, XGA, TFT display assembly (includes
419156-001
wireless antenna transceivers and cables,
microphone, fingerprint reader board, and
display cable)
2
3
Keyboard cover
383558-001
Keyboards, with pointing stick
Belgium
Brazil
The Czech
Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hungary
Iceland
Israel
419171-A41
419171-201
419171-221
Latin America
Norway
Portugal
Russia
Saudi Arabia
Spain
419171-161
419171-091
419171-131
419171-251
419171-141
419171-071
419171-231
419171-B71
419171-111
419171-AB1
419171-281
419171-141
419171-031
419171-081
419171-021
419171-051
419171-121
419171-041
419171-151
419171-211
419171-DD1
419171-BB1
419171-061
419171-291
419171-AD1
Slovakia
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
The United
Kingdom
The United
States
Italy
Japan
Korea
419171-001
4
5
6
7
Button board (includes button board cable)
419112-001
419164-001
419127-001
419165-001
Top cover
Fan
TouchPad (includes cable and bracket)
Maintenance and Service Guide
3–3
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Computer Major Components
3–4
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item Description
8 Memory modules
PC2, 5300
2048-MB
1024-MB
512-MB
419149-001
419145-001
419151-001
419147-001
256-MB
PC2, 4200
2048-MB
1024-MB
512-MB
419148-001
419144-001
419150-001
419146-001
256-MB
9
Mini Card WLAN module
802.11b/g Silverton WLAN module for use in most
of the world (MOW)
359106-001
359107-001
802.11b/g Silverton WLAN module for use in the
rest of the world (ROW)
802.11a/b/g FRLN WLAN card for MOW use
802.11a/b/g FRLN WLAN card for ROW use
802.11a/b/g FRLN WLAN card for use in Japan
802.11a/b/g FRLN WLAN card for use in Europe
802.11a/b/g DynaStar WLAN card for MOW use
802.11a/b/g DynaStar WLAN card for ROW use
802.11a/b/g DynaStar WLAN card for use in Japan
802.11a/b/g ATMC WLAN card for MOW use
802.11a/b/g ATMC WLAN card for ROW use
373888-001
373889-001
373888-291
377792-001
337407-001
337407-002
337407-291
377408-001
377408-002
Maintenance and Service Guide
3–5
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Item Description
802.11a/b/g ATMC WLAN card for use in Japan
Number
377408-291
3–6
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Computer Major Components
Maintenance and Service Guide
3–7
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item Description
10
11
12
13
Heat sink (includes thermal paste)
419161-001
419162-001
419129-001
Thermal shield
Hinge saddle
Processors (include thermal paste)
Intel Core Duo T2600 (2.17-GHz)
Intel Core Duo T2500 (2.00-GHz)
Intel Core Duo T2400 (1.83-GHz)
Intel Core Duo T2300 (1.67-GHz)
409972-001
409971-001
409970-001
409969-001
Intel Celeron M 1.60-GHz
419159-001
419157-001
Plastics Kit, includes:
14a
14b
14c
14d
PC Card slot bezel
Bluetooth board cover
Hard drive cover
Memory module compartment cover
Not illustrated:
Computer feet (5)
15
16
17
System board
Speaker
419116-001
419160-001
419143-001
Modem module (high-speed 56 K, includes modem
module cable)
18
19
20
RTC battery
383625-001
383520-001
419114-001
Base enclosure cover
Infrared board (includes infrared board cable)
3–8
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Computer Major Components
Maintenance and Service Guide
3–9
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item Description
21
22
23
Base enclosure
419110-001
419111-001
6-cell battery pack
Hard drives (all 5400 rpm; include cover and frame)
100-GB
80-GB
60-GB
419124-001
419126-001
419125-001
24
25
Bluetooth module (includes Bluetooth module
cable)
419117-001
Hard drive cover
419128-001
3–10
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
3.3 Plastics Kit
Table 3-2
Plastics Kit
Spare Part Number Information
Spare Part
Number
Description
Item
Plastics Kit
419157-001
Includes:
1
2
3
4
5
6
Bluetooth module cover
PC Card slot bezel
Base enclosure cover
Hard drive cover
Memory module compartment cover
Tablet PC feet (5)
Maintenance and Service Guide
3–11
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
3.4 Cable Kit
Table 3-3
Cable Kit
Spare Part Number Information
Spare Part
Number
Description
Item
Cable Kit
419118-001
Includes:
1
2
3
4
Button board cable
Modem cable
Bluetooth module cable
Pointing stick cable
3–12
Maintenance and Service Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Illustrated Parts Catalog
3.5 Miscellaneous (Not Illustrated)
Table 3-4
Miscellaneous Spare Part Information
Spare Part
Description
Number
8-cell travel battery
367456-001
366143-001
366144-001
413267-001
391174-001
419132-001
380089-001
373314-001
External MultiBay II
External MultiBay II power cable and stand
HP Docking Station
HP Docking Station 120 W AC adapter
Logo Kit
HP Docking Station Miscellaneous Plastics Kit
External MultiBay II and HP Docking Station)
MultiBay 24X DVD/CD-RW Combo Drive (for use in
External MultiBay II and HP Docking Station)
373315-001
375557-001
373556-001
DVD RW and CD-RW Double-Layer Combo Drive (for
use in External MultiBay II and HP Docking Station)
Screw Kit (includes the following screws; refer to
Appendix A, “Screw Listing,” for more information on
specifications and usage
■ Phillips PM2.5×13.0 spring-loaded
■ Phillips PM2.0×4.0 screw
■ Torx8 T8M2.0×20.0 screw
screw
■ Phillips PM3.0×4.0 screw
■ Phillips PM2.5×7.0 screw
■ Phillips PM2.0×5.0 screw
■ Phillips PM2.0×4.0 screw
■ Torx8 T8M2.0×10.0 screw
■ Torx8 T8M2.0×8.0 screw
■ Torx8 T8M2.0×5.0 screw
Maintenance and Service Guide
3–13
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Illustrated Parts Catalog
Table 3-4
Miscellaneous Spare Part Information (Continued)
Spare Part
Description
Number
Power supply, 65 watt
Power cords
419107-001
For use in:
Australia and New Zealand
Belgium, Europe, Greece, Norway, and Portugal
350188-011
350188-021
Canada, French Canada, Latin America, Taiwan, Thailand, 350188-001
and the United States
Denmark
350188-081
350188-041
350188-051
350188-031
350188-BB1
350188-061
350188-291
350188-331
350188-AA1
350188-171
350188-071
350188-B71
France
Germany
Hong Kong and the United Kingdom
Israel
Italy
Japan
The Netherlands
The People’s Republic of China
Saudi Arabia
Spain
Sweden/Finland
3–14
Maintenance and Service Guide
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Illustrated Parts Catalog
3.6 Sequential Part Number Listing
Table 3-5
Sequential Part Number Listing
Spare Part
Number
Description
337407-001
337407-002
337407-291
350188-001
802.11a/b/g DynaStar WLAN Mini Card WLAN module for
MOW use
802.11a/b/g DynaStar WLAN Mini Card WLAN module for
ROW use
802.11a/b/g DynaStar WLAN Mini Card WLAN module for
use in Japan
Power cord for use in Canada, French Canada, Latin America,
Taiwan, Thailand, and the United States
350188-011
350188-021
Power cord for use in Australia and New Zealand
Power cord for use in Belgium, Europe, Greece, Norway, and
Portugal
350188-031
350188-041
350188-051
350188-061
350188-071
350188-081
350188-171
350188-291
350188-331
Power cord for use in Hong Kong and the United Kingdom
Power cord for use in Germany
Power cord for use in France
Power cord for use in Italy
Power cord for use in Spain
Power cord for use in Denmark
Power cord for use in Saudi Arabia
Power cord for use in Japan
Power cord for use in the Netherlands
350188-AA1 Power cord for use in the People’s Republic of China
350188-B71 Power cord for use in Sweden/Finland
350188-BB1 Power cord for use in Israel
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Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
359106-001
802.11b/g Silverton WLAN Mini Card WLAN module
for MOW use
359107-001
802.11b/g Silverton WLAN card Mini Card WLAN module for
ROW use
366143-001
366144-001
367456-001
373314-001
External MultiBay II
External MultiBay II power cable and stand
8-cell travel battery pack
MultiBay 8X DVD-ROM Drive (for use in External MultiBay II
and HP Docking Station)
373315-001
MultiBay 24X DVD/CD-RW Combo Drive (for use in External
MultiBay II and HP Docking Station)
373556-001
373888-001
Screw Kit
802.11a/b/g FRLN WLAN Mini Card WLAN module
for MOW use
373888-291
373889-001
375557-001
377408-001
377408-002
377408-291
802.11a/b/g FRLN WLAN Mini Card WLAN module for use
in Japan
802.11a/b/g FRLN WLAN Mini Card WLAN module
for ROW use
DVD RW and CD-RW Double-Layer Combo Drive (for use in
External MultiBay II and HP Docking Station)
802.11a/b/g ATMC WLAN Mini Card WLAN module for
MOW use
802.11a/b/g ATMC WLAN Mini Card WLAN module
for ROW use
802.11a/b/g ATMC WLAN Mini Card WLAN module for use
in Japan
3–16
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Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
377792-001
802.11a/b/g FRLN WLAN Mini Card WLAN module for use
in Europe
380089-001
383520-001
383556-001
383558-001
383625-001
391174-001
409969-001
HP Docking Station Miscellaneous Plastics Kit
Base enclosure cover
Screw Kit
Keyboard cover
RTC battery
HP Docking Station 120-W AC adapter
Intel Core Duo T2300 (1.67-GHz) processor (includes
thermal paste)
409970-001
409971-001
409972-001
Intel Core Duo T2400 (1.83-GHz) processor (includes
thermal paste)
Intel Core Duo T2500 (2.00-GHz) processor (includes
thermal paste)
Intel Core Duo T2600 (2.17-GHz) processor (includes
thermal paste)
413267-001
419107-001
419109-001
HP Docking Station
65-watt power supply
Wireless Antenna Kit (includes wireless antenna transceivers
and cables)
419110-001
419111-001
419112-001
419114-001
419115-001
Base enclosure
6-cell, 5.1-Ah battery pack
Button board (includes button board cable)
Infrared board (includes cable)
Display board
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Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
419116-001
419117-001
419118-001
419121-001
419122-001
419123-001
419124-001
419125-001
419126-001
419127-001
419128-001
419129-001
419131-001
419132-001
419134-001
419135-001
419137-001
419139-001
419140-001
419142-001
419143-001
System board
Bluetooth module (includes Bluetooth module cable)
Cable Kit
Digitizer
Digitizer mesh
Digitizer mylar
100-GB hard drive (5400 rpm; includes cover and frame)
60-GB hard drive (5400 rpm; includes cover and frame)
80-GB hard drive (5400 rpm; includes cover and frame)
Fan
Hard drive cover
Hinge saddle
Display inverter
Logo Kit
Display bezel (includes fingerprint reader board)
Display Bracket Kit
Display Cable Kit
Display enclosure
Display mesh tape
Display Rubber Screw Cover Kit
Modem module (high-speed 56K, includes modem
module cable)
419144-001
PC2, 4200 1024-MB memory module
3–18
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Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
419145-001
419146-001
419147-001
419148-001
419149-001
419150-001
419151-001
419153-001
419156-001
PC2, 5300 1024-MB memory module
PC2, 4200 256-MB memory module
PC2, 5300 256-MB memory module
PC2, 4200 2048-MB memory module
PC2, 5300 2048-MB memory module
PC2, 4200 512-MB memory module
PC2, 5300 512-MB memory module
Microphone
12.1-inch, XGA, TFT display assembly (includes wireless
antenna transceivers and cables, microphone, fingerprint
reader board, and display cable)
419157-001
419159-001
419160-001
419161-001
419162-001
419164-001
419165-001
419171-001
419171-021
419171-031
419171-041
419171-051
Plastics Kit
Intel Celeron M 1.60-GHz processor (includes thermal paste)
Speaker
Heat sink
Thermal shield (includes thermal pad)
Top cover
TouchPad (includes cable and bracket)
Keyboard with pointing stick for use in the United States
Keyboard with pointing stick for use in Europe
Keyboard with pointing stick for use in the United Kingdom
Keyboard with pointing stick for use in Germany
Keyboard with pointing stick for use in France
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Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
419171-061
419171-071
419171-081
419171-091
419171-111
419171-121
419171-131
419171-141
419171-151
419171-161
419171-171
419171-201
419171-211
419171-221
419171-231
419171-251
419171-281
419171-291
419171-A41
Keyboard with pointing stick for use in Italy
Keyboard with pointing stick for use in Spain
Keyboard with pointing stick for use in Denmark
Keyboard with pointing stick for use in Norway
Keyboard with pointing stick for use in Switzerland
Keyboard with pointing stick for use in French Canada
Keyboard with pointing stick for use in Portugal
Keyboard with pointing stick for use in Turkey
Keyboard with pointing stick for use in Greece
Keyboard with pointing stick for use in Latin America
Keyboard with pointing stick for use in Saudi Arabia
Keyboard with pointing stick for use in Brazil
Keyboard with pointing stick for use in Hungary
Keyboard with pointing stick for use in the Czech Republic
Keyboard with pointing stick for use in Slovakia
Keyboard with pointing stick for use in Russia
Keyboard with pointing stick for use in Thailand
Keyboard with pointing stick for use in Japan
Keyboard with pointing stick for use in Belgium
419171-AB1 Keyboard with pointing stick for use in Taiwan
419171-AD1 Keyboard with pointing stick for use in Korea
419171-B71
Keyboard with pointing stick for use in Sweden/Finland
3–20
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Table 3-5
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
419171-BB1 Keyboard with pointing stick for use in Israel
419171-DD1 Keyboard with pointing stick for use in Iceland
431168-001
Display Bracket Kit (includes display hinges)
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4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
■
■
■
Magnetic screwdriver
Phillips P0 screwdriver
Torx8 T8 screwdriver
Flat-bladed screwdriver
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Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
As you remove each subassembly from the tablet PC, place
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
✎
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
CAUTION: When servicing the tablet PC, make sure cables are
Ä
placed in their proper locations during the reassembly process.
Improper cable placement can damage the tablet PC.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Make sure that cables are routed in such a way
that they cannot be caught or snagged by parts being removed
or replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
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Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the tablet PC, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
tablet PC. If you are unsure whether the tablet PC is off or
in hibernation, turn the tablet PC on, and then shut it down
through the operating system.
■
■
■
Before removing a diskette drive or optical drive, make sure
that a diskette or disc is not in the drive and make sure that the
optical drive tray is closed.
Before handling a drive, make sure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■
■
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
■
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
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Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
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Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■
■
■
■
■
■
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
Place items on a grounded surface before removing items
from their containers.
Always be properly grounded when touching a sensitive
component or assembly.
Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and
roller bushings. Make sure that mechanized equipment used
for moving materials is wired to ground and that proper
materials are selected to avoid static charging. When
grounding is not possible, use an ionizer to dissipate electric
charges.
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Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
■
■
■
■
■
Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
Use conductive field service tools such as cutters, drivers, and
vacuums.
When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
Keep the work area free of nonconductive materials such
as ordinary plastic assembly aids and Styrofoam.
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■
■
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6
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Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm 10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■
■
■
■
■
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of
one megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
■
■
■
■
■
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
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Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
35,000 V
12,000 V
6,000 V
40%
15,000 V
5,000 V
800 V
55%
7,500 V
3,000 V
400 V
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
2,000 V
700 V
400 V
11,500 V
14,500 V
26,500 V
21,000 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
A product can be degraded by as little as 700 V.
✎
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
4–8
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5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many as 61 screws, in 9 different sizes, that may
have to be removed, replaced, or loosened when servicing the
tablet PC. Make special note of each screw and screw lock size
and location during removal and replacement.
Refer to Appendix C, “Display Component Recycling,” for
detailed information on screw and screw lock sizes, locations, and
usage.
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Removal and Replacement Procedures
5.1 Serial Number
Report the tablet PC serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the tablet PC.
Serial Number Location
5–2
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Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing tablet PC components.
Disassembly Sequence Chart
# of Screws Removed
Section
Description
5.3
Preparing the Tablet PC for
Disassembly
Battery pack
5.4
Hard Drive
2 loosened to remove the
hard drive cover
1 loosened to remove the hard
drive
4 removed to disassemble the
hard drive
5.5
5.6
Tablet PC Feet
0
Bluetooth Module
2 loosened to remove the
Bluetooth module cover
5.7
External Memory Module
2 loosened to remove the
memory module compartment
cover
5.8
Keyboard Cover
Keyboard
5.9
4
5.10
5.11
5.12
5.13
Fan
3
Heat Sink
4
Processor
1 loosened
0
Internal Memory Module
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Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
# of Screws Removed
Section
Description
5.14
Mini Card WLAN Module
2
To prevent an unresponsive system and the display of a
agency that regulates wireless devices in your country. If
remove the device to restore tablet PC functionality. Then
Å
5.15
5.16
5.17
5.18
5.19
5.20
5.21
5.22
5.23
Display Assembly
Button Board
Top Cover
TouchPad
Speaker
2
Infrared Board
System Board
Modem Module
RTC Battery
1
6
2
0
5–4
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Removal and Replacement Procedures
5.3 Preparing the Tablet PC for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the tablet PC. If you are unsure whether the
tablet PC is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the tablet PC.
3. Disconnect the power cord.
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Removal and Replacement Procedures
Battery Pack Spare Part Number Information
6-cell battery pack
419111-001
4. Remove the battery pack by following these steps:
a. Turn the tablet PC upside down with the rear panel
toward you.
b. Slide the battery release latch 1 toward you. (The right
side of the battery pack disengages from the tablet PC.)
c. Lift the right side of the battery pack and swing it to the
left 2 and remove it.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
5–6
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Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
Hard drives (all 5400 rpm; include cover, frame, and connector)
100-GB
80-GB
60-GB
419124-001
419126-001
419125-001
1. Prepare the tablet PC for disassembly (Section 5.3).
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Removal and Replacement Procedures
2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the
hard drive cover to the tablet PC.
3. Lift the left side of the hard drive cover and swing it to the
right 2 and remove it.
The hard drive cover is available using spare part 419128-001
and is also included in the Plastics Kit, spare part number
419157-001.
✎
Removing the Hard Drive Cover
5–8
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Removal and Replacement Procedures
4. Loosen the Phillips PM2.5×13.0 hard drive retention
screw 1.
5. Grasp the mylar tab 2 on the hard drive and slide the hard
drive to the right 3 to disconnect it from the system board.
6. Remove the hard drive 4.
Removing the Hard Drive
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Removal and Replacement Procedures
7. Remove the four Phillips PM3.0×4.0 screws 1 that secure the
hard drive frame to the hard drive.
8. Lift the frame straight up 2 to remove if from the hard drive.
Removing the Hard Drive Frame
Reverse the above procedure to reassemble and install the
hard drive.
5–10
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5.5 Tablet PC Feet
The tablet PC feet are adhesive-backed rubber pads. The feet are
included in the Plastics Kit, spare part number 419157-001.
Replacing the Tablet PC Feet
Maintenance and Service Guide
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Removal and Replacement Procedures
5.6 Bluetooth Module
Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable)
419117-001
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the hard drive cover (Section 5.4).
3. Position the tablet PC with the front toward you.
4. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the
Bluetooth module cover to the tablet PC.
5. Remove the Bluetooth module cover 2.
The Bluetooth cover is included in the Plastics Kit, spare part
number 419157-001.
✎
Removing the Bluetooth Module Cover
5–12
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Removal and Replacement Procedures
6. Slide the Bluetooth module out of the tablet PC 1.
7. Disconnect the Bluetooth module cable 2 from the board.
Removing the Bluetooth Module
Reverse the above procedure to install the Bluetooth module.
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Removal and Replacement Procedures
5.7 External Memory Module
Memory Module Spare Part Number Information
PC2, 5300
2048-MB
1024-MB
512-MB
PC2, 4200
2048-MB
1024-MB
512-MB
419149-001
419145-001
419151-001
419148-001
419144-001
419150-001
419147-001
419146-001
256-MB
256-MB
1. Prepare the tablet PC for disassembly (refer to Section 5.3).
2. Position the tablet PC with the front toward you.
5–14
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Removal and Replacement Procedures
3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the
memory module compartment cover to the tablet PC.
4. Lift the left side of the cover and swing it to the right 2 to
remove the memory module compartment cover.
The memory module compartment cover is included in the
Plastics Kit, spare part number 419157-001.
✎
Removing the Memory Module Compartment Cover
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Removal and Replacement Procedures
5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The side of
the module opposite the socket rises away from the
tablet PC.)
6. Slide the module away from the socket at an angle 2.
7. Remove the memory module.
Memory modules are designed with a notch 3 to prevent
incorrect installation into the memory module socket.
✎
Removing the Memory Module
Reverse the above procedure to install an external
memory module.
5–16
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Removal and Replacement Procedures
5.8 Keyboard Cover
Keyboard Cover Spare Part Number Information
Keyboard cover
383558-001
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Position the tablet PC with the front toward you.
3. Remove the two Torx8 T8M2.0×10.0 screws 1 and the
two Torx8 T8M2.0×20.0 screws 2 that secure the
keyboard cover to the tablet PC.
Removing the Keyboard Cover Screws
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Removal and Replacement Procedures
4. Turn the tablet PC right-side up with the front toward you.
5. Open the tablet PC as far as possible.
6. Lift up the front edges of the keyboard cover until the cover
disengages from the tablet PC.
Releasing the Keyboard Cover
5–18
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Removal and Replacement Procedures
7. Swing the right edge of the keyboard cover forward until the
cover disengages from the tablet PC.
Removing the Keyboard Cover
Reverse the above procedure to install the keyboard cover.
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Removal and Replacement Procedures
5.9 Keyboard
Keyboard Spare Part Number Information
Belgium
Brazil
419171-A41
419171-201
Latin America
Norway
Portugal
Russia
Saudi Arabia
Spain
419171-161
419171-091
419171-131
419171-251
419171-141
419171-071
419171-231
419171-B71
419171-111
419171-AB1
419171-281
419171-031
419171-001
The Czech Republic 419171-221
Denmark
Europe
France
French Canada
Germany
Greece
Hungary
Iceland
Israel
419171-081
419171-021
419171-051
419171-121
419171-041
419171-151
419171-211
Slovakia
Sweden/Finland
Switzerland
Taiwan
419171-DD1 Thailand
419171-BB1
419171-061
419171-291
419171-AD1
Turkey
The United Kingdom
The United States
Italy
Japan
Korea
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Turn the tablet PC upside down with the front toward you.
5–20
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Removal and Replacement Procedures
4. Remove the following:
1 Three Torx8 T8M2.0×10.0 screws
2 One Torx8 T8M2.0×5.0 screw
Removing the Keyboard Screws
Maintenance and Service Guide
5–21
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Removal and Replacement Procedures
5. Turn the tablet PC right-side up with the front toward you.
6. Open the tablet PC as far as possible.
7. Slide the keyboard back 1 until the pointing stick cable is
accessible.
8. Release the zero insertion force (ZIF) connector to which the
pointing stick cable is connected and disconnect the pointing
stick cable 2 from the system board.
Disconnecting the Pointing Stick Cable
5–22
Maintenance and Service Guide
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Removal and Replacement Procedures
9. Lift the rear edge of the keyboard 1 until it disengages from
the tablet PC.
10. Slide the keyboard forward 2 until it rests on the palm rest.
11. Release the ZIF connector to which the keyboard cable is
connected and disconnect the keyboard cable 3 from the
system board.
12. Remove the keyboard.
Removing the Keyboard
Reverse the above procedure to install the keyboard.
Maintenance and Service Guide
5–23
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Removal and Replacement Procedures
5.10 Fan
Fan Spare Part Number Information
Fan
419127-001
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Release the keyboard (Section 5.9).
4. Disconnect the fan cable 1 from the system board.
5. Remove the three Torx8 T8M2.0×8.0 screws 2 that secure
the fan to the tablet PC.
6. Remove the fan 3.
Removing the Fan
Reverse the above procedure to install the fan.
5–24
Maintenance and Service Guide
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Removal and Replacement Procedures
5.11 Heat Sink
Heat Sink Spare Part Number Information
Heat sink (includes thermal paste)
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Release the keyboard (Section 5.9).
4. Remove the fan (Section 5.10).
5. Remove the four Torx8 T82.5×8.0 screws that secure the heat
sink to the tablet PC.
Removing the Heat Sink Screws
Maintenance and Service Guide
5–25
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Removal and Replacement Procedures
6. Lift the right side of the heat sink 1 to disengage it from the
processor.
7. Slide the heat sink up and to the right 2 to remove it.
Due to the adhesive quality of the thermal paste located
between the heat sink and processor, it may be necessary to
move the heat sink from side to side to detach the heat sink
from the processor.
✎
Removing the Heat Sink
5–26
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Removal and Replacement Procedures
The thermal paste should be thoroughly cleaned from the
surfaces of the heat sink 1 and processor 2 each time the heat
sink is removed. Thermal paste is included with all heat sink
and processor spare part kits.
✎
Thermal Paste Locations
Reverse the above procedure to install the heat sink.
Maintenance and Service Guide
5–27
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Removal and Replacement Procedures
5.12 Processor
All processor spare part kits include thermal paste.
✎
Processor Spare Part Number Information
Intel Core Duo T2600 (2.17-GHz)
Intel Core Duo T2500 (2.00-GHz)
Intel Core Duo T2400 (1.83-GHz)
Intel Core Duo T2300 (1.67-GHz)
409972-001
409970-001
Intel Celeron M 1.60-GHz
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Release the keyboard (Section 5.9).
4. Remove the fan (Section 5.10).
5. Remove the heat sink (Section 5.11).
5–28
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Removal and Replacement Procedures
6. Use a flat-bladed screwdriver to turn the processor locking
screw one-half turn counterclockwise 1 until you hear a
click.
7. Lift the processor straight up and remove it 2.
The gold triangle 3 on the processor should be aligned with
the triangle icon 4 on the processor socket when you install the
processor.
✎
Removing the Processor
Reverse the above procedure to install the processor.
Maintenance and Service Guide
5–29
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Removal and Replacement Procedures
5.13 Internal Memory Module
Memory Module Spare Part Number Information
PC2, 5300
2048-MB
1024-MB
512-MB
PC2, 4200
2048-MB
1024-MB
512-MB
419149-001
419145-001
419151-001
419147-001
419150-001
419146-001
256-MB
256-MB
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Release the keyboard (Section 5.9).
5–30
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Removal and Replacement Procedures
4. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The side of
the memory module opposite the socket rises away from the
tablet PC.)
5. Slide the memory module away from the socket at an
angle 2.
6. Remove the memory module.
Memory modules are designed with a notch 3 to prevent
incorrect installation into the memory module socket.
✎
Removing the Internal Memory Module
Reverse the above procedure to install a memory module.
Maintenance and Service Guide
5–31
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Removal and Replacement Procedures
5.14 Mini Card WLAN Module
Mini Card WLAN Module
Spare Part Number Information
802.11b/g Silverton WLAN module for most of the world
(MOW) use
359106-001
359107-001
802.11b/g Silverton WLAN module for rest of the world
(ROW) use
802.11a/b/g FRLN WLAN module for MOW use
802.11a/b/g FRLN WLAN module for ROW use
802.11a/b/g FRLN WLAN module for use in Japan
802.11a/b/g FRLN WLAN module for use in Europe
802.11a/b/g DynaStar WLAN module for MOW use
802.11a/b/g DynaStar WLAN module for ROW use
802.11a/b/g DynaStar WLAN module for use in Japan
802.11a/b/g ATMC WLAN card for MOW use
802.11a/b/g ATMC WLAN card for ROW use
802.11a/b/g ATMC WLAN card for use in Japan
373888-001
373889-001
373888-291
377792-001
337407-001
337407-002
337407-291
377408-291
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Release the keyboard (Section 5.9).
5–32
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Make note of which antenna cable is attached to which
antenna clip on the Mini Card WLAN module, then
disconnect the auxiliary and main antenna cables 1 from
the Mini Card WLAN module.
5. Remove the two Phillips PM2.0×5.0 screws 2 that secure the
Mini Card WLAN module to the computer. (The edge of
the Mini Card WLAN module opposite the socket rises away
from the computer.)
6. Remove the Mini Card WLAN module by pulling the module
away from the socket at an angle 3.
The Mini Card WLAN modules are designed with a notch 4 to
prevent incorrect installation.
✎
Removing a Mini Card WLAN Module
Reverse the above procedure to install a Mini Card WLAN
module.
Maintenance and Service Guide
5–33
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Removal and Replacement Procedures
5.15 Display Assembly
Display Assembly Spare Part Number Information
12.1-inch, XGA, TFT display assembly (includes wireless
antenna transceivers and cables, microphone, fingerprint
reader board, and display cable)
1. Prepare the tablet PC for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.8).
3. Remove the keyboard (Section 5.9).
4. Close the tablet PC.
5. Turn the tablet PC upside down with the rear panel
toward you.
5–34
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Removal and Replacement Procedures
6. Remove the two Torx8 T8M2.0×20.0 screws 1 that secure
the base enclosure cover to the tablet PC.
7. Remove the base enclosure cover 1.
Removing the Base Enclosure Cover
Maintenance and Service Guide
5–35
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Removal and Replacement Procedures
8. Disconnect the display cable from the system board.
Disconnecting the Display Cable
5–36
Maintenance and Service Guide
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Removal and Replacement Procedures
9. Turn the tablet PC right-side up with the front toward you.
10. Open the tablet PC as far as possible.
11. Disconnect the wireless antenna cables from the Mini Card
WLAN card 1.
12. Disconnect the microphone cable 2 from the system board.
13. Remove the wireless antenna cables and the microphone
cable from the routing channel 3 and clips 4 through which
the cables are routed.
Disconnecting the Display Cables
Maintenance and Service Guide
5–37
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Removal and Replacement Procedures
14. Rotate the display clockwise 90 degrees 1.
15. Remove the two Torx8 T8M2.0×20.0 screws 2 and the
two Phillips PM2.0×8.0 screws 3 that secure the display
assembly to the tablet PC.
Removing the Display Screws
5–38
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Removal and Replacement Procedures
16. Position the tablet PC with the rear panel toward you.
17. Lift the display assembly slightly until it disengages from the
tablet PC 1.
18. Route the display connector and cable through the opening 2
in the base enclosure.
19. Remove the display assembly.
Removing the Display Assembly
Reverse the above procedure to install the display assembly.
Maintenance and Service Guide
5–39
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Removal and Replacement Procedures
5.16 Button Board
Button Board Spare Part Number Information
Button board (includes button board cable)
419112-001
1. Prepare the computer for disassembly (Section 5.3)
and remove the following components:
a. Keyboard cover (Section 5.8)
b. Keyboard (Section 5.9)
c. Display assembly (Section 5.15)
5–40
Maintenance and Service Guide
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Removal and Replacement Procedures
2. Disconnect the button board cable 1 from the system board.
3. Remove the Phillips PM2.0×4.0 screw 2 that secures the
button board to the switch cover.
Removing the Button Board Screw
Maintenance and Service Guide
5–41
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Removal and Replacement Procedures
4. Lift the left side of the button board 1 until it rests at angle.
5. Remove the button board 2.
Removing the Button Board
Reverse the above procedure to install the button board.
5–42
Maintenance and Service Guide
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Removal and Replacement Procedures
5.17 Top Cover
Top Cover Spare Part Number Information
Top cover
419164-001
1. Prepare the tablet PC for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Keyboard cover (Section 5.8)
c. Keyboard (Section 5.9)
d. Button board (Section 5.16)
e. Display assembly (Section 5.15)
2. Turn the tablet PC upside down with the front toward you.
Maintenance and Service Guide
5–43
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Removal and Replacement Procedures
3. Remove the seven Torx8 T8M2.0×10.0 screws that secure the
top cover to the base enclosure.
Removing the Top Cover Screws, Part 1
5–44
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Turn the tablet PC right-side up with the front toward you.
5. Disconnect the TouchPad cable 1 from the system board.
6. Remove the two Torx8 T8M2.0×20.0 screws 2 and the
Phillips PM2.0×4.0 screw 3 that secure the top cover to the
tablet PC.
Removing the Top Cover Screws, Part 2
Maintenance and Service Guide
5–45
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Removal and Replacement Procedures
7. Disconnect the TouchPad cable from the system board 1.
8. Lift the rear edge of the top cover 2 until it disengages from
the base enclosure.
9. Lift the top cover straight up 3 and remove it.
Removing the Top Cover
Reverse the above procedure to install the top cover.
5–46
Maintenance and Service Guide
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Removal and Replacement Procedures
5.18 TouchPad
TouchPad Spare Part Number Information
TouchPad (includes cable and bracket)
419165-001
1. Prepare the tablet PC for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Keyboard cover (Section 5.8)
c. Keyboard (Section 5.9)
d. Button board (Section 5.16)
e. Display assembly (Section 5.15)
f. Top cover (Section 5.17)
2. Turn the top cover upside down with the front toward you.
Maintenance and Service Guide
5–47
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Removal and Replacement Procedures
3. Remove the four Phillips PM2.0×4.0 screws that secure the
TouchPad bracket to the top cover.
Removing the TouchPad Bracket Screw
5–48
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Lift the right side of the TouchPad bracket 1 until it rests at
an angle.
5. Slide the TouchPad bracket to the right 2 and remove it.
Removing the TouchPad Bracket
Maintenance and Service Guide
5–49
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Removal and Replacement Procedures
6. Release the ZIF connector to which the TouchPad cable is
attached and disconnect the TouchPad cable 1.
7. Slide the TouchPad 2 to the right and remove it.
8. If it is necessary to replace the TouchPad cable, disconnect
the cable 3 from the TouchPad board.
Removing the TouchPad
Reverse the above procedure to install the TouchPad.
5–50
Maintenance and Service Guide
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Removal and Replacement Procedures
5.19 Speaker
Speaker Spare Part Number Information
Speaker
419160-001
1. Prepare the tablet PC for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Keyboard cover (Section 5.8)
c. Keyboard (Section 5.9)
d. Button board (Section 5.16)
e. Display assembly (Section 5.15)
f. Top cover (Section 5.17)
Maintenance and Service Guide
5–51
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Removal and Replacement Procedures
2. Disconnect the speaker cable 1 from the system board and
route the cable under the infrared board cable 2.
3. Remove the two Torx8 T8M2.0×5.0 screws 3 that secure the
speaker to the tablet PC.
4. Remove the speaker 4.
Removing the Speaker
Reverse the above procedure to install the speaker.
5–52
Maintenance and Service Guide
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Removal and Replacement Procedures
5.20 Infrared Board
Infrared Board Spare Part Number Information
Infrared board (includes infrared board cable)
419113-001
1. Prepare the tablet PC for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Keyboard cover (Section 5.8)
c. Keyboard (Section 5.9)
d. Button board (Section 5.16)
e. Display assembly (Section 5.15)
f. Top cover (Section 5.17)
g. Speaker (Section 5.19)
Maintenance and Service Guide
5–53
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Removal and Replacement Procedures
2. Release the ZIF connector to which the infrared board cable
is connected and disconnect the cable 1 from the system
board.
3. Remove the Torx8 T8M2.0×5.0 screw 2 that secures the
infrared board to the system board.
4. Remove the infrared board 3.
Removing the Infrared Board
Reverse the above procedure to install the infrared board.
5–54
Maintenance and Service Guide
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Removal and Replacement Procedures
5.21 System Board
System Board Spare Part Number Information
System board
383515-001
When replacing the system board, make sure that the following
components are removed from the defective system board and
installed on the replacement system board:
✎
■
■
■
■
■
Memory modules (Section 5.7 and Section 5.13)
Processor (Section 5.12)
Modem module (Section 5.22)
RTC battery (Section 5.23)
and remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth module (Section 5.6)
c. Keyboard cover (Section 5.8)
d. Keyboard (Section 5.9)
e. Fan (Section 5.10)
f. Heat sink (Section 5.11)
g. Button board (Section 5.16)
h. Display assembly (Section 5.15)
i. Top cover (Section 5.17)
j. Speaker (Section 5.19)
k. Infrared board (Section 5.20)
Maintenance and Service Guide
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Removal and Replacement Procedures
2. Disconnect the Bluetooth module cable 1 from the system
board and remove the cable.
3. Remove the four Torx8 T8M2.0×5.0 screws 1 that secure the
system board to the computer.
Removing the System Board Screws, Part 1
5–56
Maintenance and Service Guide
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Removal and Replacement Procedures
4. Remove the Torx8 T8M2.0×8.0 screw 2 that secures the
hinge saddle to the tablet PC.
5. Remove the hinge saddle 2.
6. Remove the Torx8 T8M2.0×8.0 screw 2 that secures the
thermal shield to the tablet PC.
7. Remove the thermal shield 4.
The hinge saddle is available using spare part number
419129-001.
✎
The thermal shield is available using spare part number
419162-001.
Removing the System Board Screws, Part 2
Maintenance and Service Guide
5–57
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Removal and Replacement Procedures
The thermal paste should be thoroughly cleaned from the
surfaces of the video chip shield 1 and video chip 2 each time
the shield is removed. Thermal paste is included with the
system board spare part kit.
✎
Video Chip Shield and Video Chip Thermal Paste Locations
5–58
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Removal and Replacement Procedures
8. Lift the left side of the system board 1 until the hard drive
connector 2 is clear of the base enclosure.
9. Slide the system board to the left 3 to remove it.
Removing the System Board
Reverse the above procedure to install the system board.
Maintenance and Service Guide
5–59
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Removal and Replacement Procedures
5.22 Modem Module
Modem Module Spare Part Number Information
Modem module (high-speed 56 K, includes modem
module cable)
and remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth module (Section 5.6)
c. Keyboard cover (Section 5.8)
d. Keyboard (Section 5.9)
e. Fan (Section 5.10)
f. Heat sink (Section 5.11)
g. Button board (Section 5.16)
h. Display assembly (Section 5.15)
i. Top cover (Section 5.17)
j. Speaker (Section 5.19)
k. Infrared board (Section 5.20)
l. System board (Section 5.21)
2. Turn the system board upside down with the front
toward you.
5–60
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Removal and Replacement Procedures
3. Disconnect the modem cable from the two connectors 1 on
the system board.
4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the
modem board to the system board.
5. Lift the right side of the modem board 3 to disconnect it
from the system board.
6. Remove the modem board.
Removing the Modem Board
Reverse the above procedure to install the modem board.
Maintenance and Service Guide
5–61
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Removal and Replacement Procedures
5.23 RTC Battery
RTC Battery Spare Part Number Information
RTC battery
and remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth module (Section 5.6)
c. Switch cover (Section 5.8)
d. Keyboard (Section 5.9)
e. Fan (Section 5.10)
f. Heat sink (Section 5.11)
g. Button board (Section 5.16)
h. Display assembly (Section 5.15)
i. Top cover (Section 5.17)
j. Speaker (Section 5.19)
k. Infrared board (Section 5.20)
l. System board (Section 5.21)
2. Turn the system board upside down with the left side
toward you.
5–62
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Removal and Replacement Procedures
3. Remove the RTC battery from the system board socket.
Removing the RTC Battery
Reverse the above procedure to install the RTC battery. Make
sure the RTC battery is installed with the “+” sign facing up.
Maintenance and Service Guide
5–63
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6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Tablet PC
Dimensions
Metric
U.S.
Height (front to back)
Width
Depth
30.2 to 31.5 mm
285 mm
235 mm
1.19 to 1.24 in
11.22 in
9 in
Weight
2.04 kg
4.5 lbs
Input Power
Operating voltage
Operating current
18.5 V dc @ 3.5 A - 65 W
3.5 A
Temperature
Operating (not writing to
optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc) 5°C to 35°C
41°F to 95°F
-4°F to 140°F
Nonoperating
-20°C to 60°C
Maintenance and Service Guide
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Specifications
Table 6-1
Tablet PC (Continued)
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
-15 m to 3,048 m
-15 m to 12,192 m -50 ft to 40,000 ft
-50 ft to 10,000 ft
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
Nonoperating
Applicable product safety standards specify thermal limits for plastic
surfaces. The tablet PC operates well within this range of temperatures.
✎
6–2
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Specifications
Table 6-2
12.1-inch, XGA, TFT Display
Dimensions
Height
Width
Diagonal
20.7 cm
33.1 cm
39.1 cm
8.1 in
13.0 in
15.4 in
Number of colors
Contrast ratio
Brightness
Up to 16.8 million
150:1
150 nits typical
Pixel resolution
Pitch
Format
0.300 × 0.300 mm
1024 × 768
Configuration
RGB vertical stripe
Backlight
Edge lit
80 × 25
Character display
Total power consumption
Viewing angle
3.5 W
+/-65° horizontal, +/-50° vertical typical
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Specifications
Table 6-3
Hard Drives
80-GB*
60-GB*
40-GB*
Dimensions
Height
Width
Weight
9.5 mm
70 mm
99 g
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
Interface type
Transfer rate
ATA-5
ATA-5
ATA-5
Synchronous (maximum)
Security
100 MB/sec 100 MB/sec 100 MB/sec
ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
†
Logical blocks
156,301,488 117,210,240 78,140,160
5400 rpm 5400 rpm 5400 rpm
5°C to 55°C (41°F to 131°F)
Disk rotational speed
Operating temperature
Certain restrictions and exclusions apply. Consult Customer Care
for details.
✎
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†
Actual drive specifications may differ slightly.
6–4
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Specifications
Table 6-4
6-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.00 cm
9.40 cm
13.40 cm
0.34 kg
0.79 in
3.70 in
5.28 in
0.75 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
10.8 V
4.8 Ah
52 Wh
Temperature
Operating
Nonoperating
5°C to 45°C
0°C to 60°C
41°F to 113°F
32°F to 140°F
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Specifications
Table 6-5
System DMA
Hardware DMA
DMA0
System Function
Not applicable
DMA1*
DMA2*
DMA3
Not applicable
Not applicable
Not applicable
DMA4
Direct memory access controller
Available for PC Card
Not assigned
DMA5*
DMA6
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–6
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Specifications
Table 6-6
System Interrupts
Hardware IRQ
IRQ0
System Function
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
Cascaded
IRQ2
IRQ3
Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
IRQ8
Parallel port
System CMOS/real-time clock
Microsoft ACPI-compliant system
IRQ9*
IRQ10*
Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
Maintenance and Service Guide
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Specifications
Table 6-6
System Interrupts (Continued)
IRQ11
Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12
IRQ13
IRQ14
IRQ15
Synaptics PS/2 TouchPad
Numeric data processor
Primary IDE channel
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11,
✎
or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
6–8
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Specifications
Table 6-7
System I/O Addresses
I/O Address (hex)
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
System Function (shipping configuration)
DMA controller no. 1
Unused
Interrupt controller no. 1
Opti chipset configuration registers
Unused
87334 “Super I/O” configuration for CPU
Counter/timer registers
Unused
Keyboard controller
Port B
061
062 - 063
064
Unused
Keyboard controller
Unused
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
NMI enable/RTC
Unused
DMA page registers
Unused
Port A
093 - 09F
0A0 - 0A1
Unused
Interrupt controller no. 2
Maintenance and Service Guide
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Specifications
Table 6-7
System I/O Addresses (Continued)
I/O Address (hex)
0A2 - 0BF
0C0 - 0DF
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
System Function (shipping configuration)
Unused
DMA controller no. 2
Unused
Coprocessor busy clear/reset
Unused
Unused
Secondary fixed disk controller
Unused
Primary fixed disk controller
Unused
Joystick (decoded in ESS1688)
Unused
202 - 21F
220 - 22F
230 - 26D
26E - 26
Entertainment audio
Unused
Unused
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
Unused
Unused
Unused
Unused
Reserved serial port
6–10
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Specifications
Table 6-7
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
2F8 - 2FF
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
CFC - CFF
Unused
Infrared port
Unused
Unused
Secondary diskette drive controller
Parallel port (LPT1/default)
Unused
FM synthesizer—OPL3
Unused
VGA
Reserved (parallel port/no EPP support)
VGA
PC Card controller in CPU
Unused
Internal modem
“A” diskette controller
Serial port (COM1/default)
PCI configuration index register (PCIDIVO-1)
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
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Specifications
Table 6-8
System Memory Map
Size
Memory Address
System Function
Base memory
Video memory
Video BIOS
640 KB
128 KB
48 KB
160 KB
64 KB
15 MB
58 MB
58 MB
2 MB
00000000-0009FFFF
000A0000-000BFFFF
000C0000-000CBFFF
000C8000-000E7FFF
000E8000-000FFFFF
00100000-00FFFFFF
01000000-047FFFFF
04800000-07FFFFFF
08000000-080FFFFF
08200000-FFFEFFFF
FFFF0000-FFFFFFFF
Unused
System BIOS
Extended memory
Super extended memory
Unused
Video memory (direct access)
Unused
4 GB
64 KB
System BIOS
6–12
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A
Screw Listing
This appendix provides specification and reference information
for the screws and screw locks used in the tablet PC. All screws
and screw locks listed in this appendix are available in the
Screw Kit, spare part number 373556-001.
Maintenance and Service Guide
A–1
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Screw Listing
Table A-1
Phillips PM2.0×5.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
6
5.0 mm
2.0 mm
4.5 mm
Where used:
1 Two screws that secure the hard drive cover to the tablet PC (documented in
Section 5.4)
2 Two screws that secure the memory module compartment drive cover to the
tablet PC (documented in Section 5.7)
Phillips PM2.0×5.0 Screw Locations
A–2
Maintenance and Service Guide
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Screw Listing
Table A-1
Phillips PM2.0×5.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
6
5.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the Bluetooth cover to the tablet PC (screws are captured
on the cover by C-clips; documented in Section 5.6)
Phillips PM2.0×5.0 Screw Locations
Maintenance and Service Guide
A–3
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Screw Listing
Table A-2
Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
1
13.0 mm 2.5 mm
5.5 mm
Where used:
1 One screw that secures the hard drive to the tablet PC (screw is captured on
the hard drive frame by a C-clip; documented in Section 5.4)
Table A-3
Phillips PM3.0×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
4
4.0 mm
3.0 mm
5.5 mm
Where used:
2 Four screws that secure the hard drive frame to the hard drive (documented
in Section 5.4)
Phillips PM2.5×13.0 and Phillips PM3.0×4.0 Screw Locations
A–4
Maintenance and Service Guide
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Screw Listing
Table A-4
Torx8 T8M2.0×10.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
12
10.0 mm 2.0 mm
4.5 mm
Where used:
2 screws that secure the keyboard cover to the tablet PC (documented in
Section 5.8)
Torx8 T8M2.0×10.0 Screw Locations
Maintenance and Service Guide
A–5
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Screw Listing
Table A-4
Torx8 T8M2.0×10.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
12
10.0 mm 2.0 mm
4.5 mm
Where used:
3 screws that secure the keyboard to the tablet PC (documented in Section 5.9)
Torx8 T8M2.0×10.0 Screw Locations
A–6
Maintenance and Service Guide
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Screw Listing
Table A-4
Torx8 T8M2.0×10.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
12
10.0 mm 2.0 mm
4.5 mm
Where used:
7 screws that secure the top cover to the tablet PC (documented in
Section 5.17)
Torx8 T8M2.0×10.0 Screw Locations
Maintenance and Service Guide
A–7
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Screw Listing
Table A-5
Torx8 T8M2.0×20.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
20.0 mm 2.0 mm
4.5 mm
Where used:
2 screws that secure the keyboard cover to the tablet PC (documented in
Section 5.8)
Torx8 T8M2.0×20.0 Screw Locations
A–8
Maintenance and Service Guide
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Screw Listing
Table A-5
Torx8 T8M2.0×20.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
20.0 mm 2.0 mm
4.5 mm
Where used:
2 screws that secure the base enclosure cover to the tablet PC (documented in
Section 5.15)
Torx8 T8M2.0×20.0 Screw Locations
Maintenance and Service Guide
A–9
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Screw Listing
Table A-5
Torx8 T8M2.0×20.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
20.0 mm 2.0 mm
4.5 mm
Where used:
2 screws that secure the display assembly to the tablet PC (documented in
Section 5.15)
Torx8 T8M2.0×20.0 Screw Locations
A–10
Maintenance and Service Guide
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Screw Listing
Table A-5
Torx8 T8M2.0×20.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
20.0 mm 2.0 mm
4.5 mm
Where used:
2 screws that secure the top cover to the tablet PC (documented in
Section 5.17)
Torx8 T8M2.0×20.0 Screw Locations
Maintenance and Service Guide
A–11
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Screw Listing
Table A-6
Torx8 T8M2.0×5.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
10
5.0 mm
2.0 mm
4.5 mm
Where used:
One screw that secures the keyboard to the tablet PC (documented in
Section 5.9)
Torx8 T8M2.0×5.0 Screw Location
A–12
Maintenance and Service Guide
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Screw Listing
Table A-6
Torx8 T8M2.0×5.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
10
5.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the Mini Card WLAN module to the tablet PC (documented
in Section 5.14)
Torx8 T8M2.0×5.0 Screw Locations
Maintenance and Service Guide
A–13
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Screw Listing
Table A-6
Torx8 T8M2.0×5.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
10
5.0 mm
2.0 mm
4.5 mm
Where used:
1 Two screws that secure the speaker to the tablet PC (documented in
Section 5.19)
2 One screw that secures the infrared board to the tablet PC (documented in
Section 5.20)
Torx8 T8M2.0×5.0 Screw Locations
A–14
Maintenance and Service Guide
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Screw Listing
Table A-6
Torx8 T8M2.0×5.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
10
5.0 mm
2.0 mm
4.5 mm
Where used:
4 screws that secure the system board to the tablet PC (documented in
Section 5.21)
Torx8 T8M2.0×5.0 Screw Locations
Maintenance and Service Guide
A–15
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Screw Listing
Table A-7
Torx8 T8M2.0×8.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Silver
7
8.0 mm
2.0 mm
4.5 mm
Where used:
3 screws that secure the fan to the tablet PC (documented in Section 5.10)
Torx8 T8M2.0×8.0 Screw Locations
A–16
Maintenance and Service Guide
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Screw Listing
Table A-7
Torx8 T8M2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Silver
7
8.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the display assembly to the tablet PC (documented in
Section 5.15)
Torx8 T8M2.0×8.0 Screw Locations
Maintenance and Service Guide
A–17
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Screw Listing
Table A-7
Torx8 T8M2.0×8.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Silver
7
8.0 mm
2.0 mm
4.5 mm
Where used:
1 One screw that secures the system board and hinge saddle to the tablet PC
(documented in Section 5.21)
2 One screw that secures the system board and thermal shield to the tablet PC
(documented in Section 5.21)
Torx8 T8M2.0×8.0 Screw Locations
A–18
Maintenance and Service Guide
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Screw Listing
Table A-8
Torx8 T8M2.5×8.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
4
8.0 mm
2.5 mm
4.0 mm
Where used:
4 screws that secure the heat sink to the tablet PC (documented in
Section 5.11)
Torx8 T8M2.5×8.0 Screw Locations
Maintenance and Service Guide
A–19
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Screw Listing
Table A-9
Phillips PM2.0×4.0 Screw
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
4.0 mm
2.0 mm
4.0 mm
Where used:
1 One screw that secures the button board to the tablet PC (documented in
Section 5.16)
2 One screw that secures the top cover to the tablet PC (documented in
Section 5.17)
Phillips PM2.0×4.0 Screw Locations
A–20
Maintenance and Service Guide
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Screw Listing
Table A-9
PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
4.0 mm
2.0 mm
4.0 mm
Where used:
4 screws that secure the TouchPad bracket to the top cover (documented in
Section 5.18)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
A–21
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Screw Listing
Table A-9
PM2.0×4.0 Screw (Continued)
Head
Color
Qty.
Length
Thread
Width
mm
Black
8
4.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the modem module to the system board (documented in
Section 5.22)
Phillips PM2.0×4.0 Screw Locations
A–22
Maintenance and Service Guide
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B
Software Backup and
Recovery
Backup
HP Backup and Recovery Manager provides several ways to back
up the system and to recover optimal system functionality.
HP installed drivers, utilities, and applications can be copied to
a CD or to a DVD using HP Backup and Recovery Manager.
✎
✎
✎
Formatted DVD RW discs and DVD RW double-layer discs
are not compatible with HP Backup and Recovery Manager.
The computer must be connected to external power before you
perform backup and recovery procedures.
Safeguarding Your Data
To safeguard your documents, store personal files in the My
Documents folder and periodically create a backup copy of the
folder.
Maintenance and Service Guide
B–1
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Software Backup and Recovery
Backing Up the System
Using HP Backup and Restore Manager, you can
■
■
■
Back up specific files and folders.
Back up the entire system.
Back up modifications since your last backup, using
HP system restore points.
■
Schedule backups.
Backing Up Specific Files or Folders
You can back up specific files or folders to the hard drive, to an
optional external hard drive, or to discs.
This process will take several minutes, depending on the file
size and the speed of the computer.
✎
To back up specific files or folders:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up individual files and folders, and then click
Next.
The Backup Wizard opens.
5. Click Next.
6. Click Backup selected files from most common locations
(Recommended).
– or –
Click Advanced Backup (Experienced users) to access
advanced filtering techniques.
7. Click Next.
8. Follow the on-screen instructions.
B–2
Maintenance and Service Guide
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Software Backup and Recovery
Backing Up the Entire Hard Drive
When you perform a complete backup of the hard drive, you are
saving the full factory image, including the Windows operating
system, software applications, and all personal files and folders.
A copy of the entire hard drive image can be stored on another
hard drive, on a network drive, or on recovery discs that you
create.
✎
✎
This process may take over an hour, depending on your
computer speed and the amount of data being stored.
To back up your entire hard drive:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up entire hard drive, and then click Next.
The “Back up entire hard disk” page opens.
5. Click Next.
6. Select the location for the backup files, and then click Next.
7. Select the Protect data access with password check box,
and type your password in the Password and Confirm
boxes.
This step is optional. If you do not want to password-protect
your data access, clear the Protect data access with password
check box.
✎
8. Click Next.
9. Follow the on-screen instructions.
Maintenance and Service Guide
B–3
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Software Backup and Recovery
Backing Up Modifications Made to the
System
When you back up modifications since your last backup, you are
creating system recovery points. This allows you to save a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
The first system recovery point, a snapshot of the entire image,
is automatically created the first time you perform a backup.
Subsequent recovery points make a copy of changes made after
that time.
✎
HP recommends that you create recovery points
■
■
Before you add or extensively modify software or hardware.
Periodically, whenever the system is performing optimally.
Recovering to an earlier recovery point does not affect data
files or e-mails created since that recovery point.
✎
After you create a recovery point, you are prompted to schedule
subsequent recovery points. You can schedule recovery points for
a specific time or event in your system.
To create and schedule a system recovery point:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Create or manage Recovery Points, and then click
Next.
The “Recovery Point Manager” page opens.
5. Follow the on-screen instructions.
B–4
Maintenance and Service Guide
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Software Backup and Recovery
Scheduling Backups
To schedule backups:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup Scheduler.
The “Backup Scheduler” page opens.
2. Click Next.
3. Schedule system recovery points at specific intervals (now,
daily, weekly, or monthly) or at specific events, such as at
system start or when you dock to an optional docking station
(select tablet PC models only), by clicking one of the
available options. Click Next to further define the settings.
A summary of your system recovery point settings is
displayed.
4. Follow the on-screen instructions.
Recovery
HP Backup and Recovery Manager analyzes the hard drive and
creates a dedicated hard drive recovery partition on the hard drive
large enough to store a copy of the full factory image. You can
choose whether you want to store that copy on the recovery
partition, on another drive, or on external recovery discs.
Before using HP Backup and Recovery Manager, try repairing
the system by running Microsoft Windows System Restore.
For more information, select Start > Help and Support, and
then search for “System Restore.”
✎
HP Backup and Recovery Manager allows you to
■
Create recovery discs (highly recommended). The
recovery discs are used to start up your computer and to
recover the full factory image (operating system and
software) in case of system failure or instability.
Maintenance and Service Guide
B–5
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Software Backup and Recovery
If you do not have a CD or DVD burner, a copy of the entire
hard drive image can be stored on another hard drive or on a
network drive.
✎
■
Perform a recovery. You can perform a full system recovery
or recover important files from the recovery partition on the
hard drive, from another drive, or from recovery discs that
you create.
Creating Recovery Discs
(Highly Recommended)
After setting up the computer for the first time, you can create a
set of recovery discs of the full factory image, using Recovery
Media Creator in the HP Backup and Recovery Manager. The
recovery discs are used to start up (boot) the computer and
recover the operating system and software to factory settings in
case of system failure or instability.
CAUTION: After you create the recovery discs, you can increase the
Ä
amount of available space on the hard drive by deleting the recovery
partition. However, doing this is not recommended. If you delete this
partition, you will lose any information that is on the partition.
Only one set of recovery discs can be created for this computer.
✎
Before creating recovery discs:
■
Obtain high-quality CD-R, DVD-R, or DVD+R media,
purchased separately.
Formatted DVD RW discs and DVD RW double-layer discs
are not compatible with HP Backup and Recovery Manager.
✎
B–6
Maintenance and Service Guide
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Software Backup and Recovery
■
■
Number each disc before inserting it into the optical drive of
the computer.
If necessary, you can cancel Recovery Media Creator before
you have finished creating the recovery discs. The next time
you open Recovery Media Creator, you will be prompted to
continue the disc creation process where you left off.
To create a set of recovery discs:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Create factory software recovery CDs or DVDs to
recover the system (Highly recommended), and then click
Next.
The “Recovery Media Creator” page opens.
4. Click Next.
5. Click Write to CD/DVD, and then click Next.
6. Follow the on-screen instructions.
Performing a Recovery
Performing a Recovery from the
Recovery Discs
To perform a recovery from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.
Maintenance and Service Guide
B–7
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Software Backup and Recovery
Performing a Recovery from the Hard Drive
There are 2 ways to initiate a recovery from the hard drive:
■
■
From within Windows.
From the recovery partition.
Initiating a Recovery in Windows
To initiate a recovery in Windows:
1. Back up all personal files.
2. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
3. Click Next.
4. Click Recover important files or the entire system, and
then click Next.
5. Click a recovery option, and then click Next.
If you choose to recover the system, the computer restarts and
recovery begins.
✎
6. Follow the on-screen instructions.
Initiating a Recovery from the Hard Drive
Recovery Partition
To initiate a recovery from the hard drive recovery partition:
1. Back up all personal files.
2. Restart the computer, and then press f11 before the Windows
operating system loads.
3. Click a recovery option, and then click Next.
4. Follow the on-screen instructions.
B–8
Maintenance and Service Guide
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C
Display Component Recycling
WARNING: The backlight contains mercury. Caution should be
Å
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this appendix can result in damage to
Ä
display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.
Materials Disposal
This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life.
✎
Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact
your local authorities or the Electronic Industries Alliance (EIA)
Maintenance and Service Guide
C–1
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Display Component Recycling
This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the liquid crystal display (LCD)
panel 2.
Disassembly procedures differ from one display assembly to
another. The procedures provided in this appendix are general
disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one tablet PC model to another.
✎
C–2
Maintenance and Service Guide
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Display Component Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.
Removing the Display Bezel Screw Covers and Screws
Maintenance and Service Guide
C–3
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Display Component Recycling
2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until the
bezel disengages from the display assembly.
3. Remove the display bezel 3.
Removing the Display Bezel
C–4
Maintenance and Service Guide
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Display Component Recycling
4. Disconnect all display panel cables 1 from the display
inverter and remove the inverter 2.
Removing the Display Inverter
Maintenance and Service Guide
C–5
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Display Component Recycling
5. Remove all screws 1 that secure the display panel assembly
to the display enclosure.
6. Remove the display panel assembly 2 from the display
enclosure.
Removing the Display Panel Assembly
C–6
Maintenance and Service Guide
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Display Component Recycling
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the
display panel.
Removing the Display Panel Frame Screws
Maintenance and Service Guide
C–7
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Display Component Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides
of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
Removing the Display Frame
C–8
Maintenance and Service Guide
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Display Component Recycling
11. Remove the screws 1 that secure the backlight cover to the
display panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.
Removing the Backlight Cover
Maintenance and Service Guide
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Display Component Recycling
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
display panel.
Releasing the Backlight Cables
C–10
Maintenance and Service Guide
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Display Component Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Removing the Backlight Frame
Maintenance and Service Guide
C–11
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Display Component Recycling
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
Å
18. Slide the backlight out of the backlight frame.
Removing the Backlight
C–12
Maintenance and Service Guide
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Display Component Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the
display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display
rear panel.
Releasing the LCD Panel
Maintenance and Service Guide
C–13
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Display Component Recycling
23. Remove the LCD panel.
Removing the LCD Panel
24. Recycle the LCD panel and backlight.
C–14
Maintenance and Service Guide
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Connector Pin Assignments
Table D-2
Audio-In (Microphone)
Pin
1
Signal
Pin
Signal
Audio signal in
Audio signal in
3
Ground
2
Table D-3
Universal Serial Bus
Pin
1
Signal
+5 VDC
Data –
Pin
3
Signal
Data +
2
4
Ground
D–2
Maintenance and Service Guide
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Connector Pin Assignments
Table D-4
External Monitor
Pin
1
Signal
Pin
9
Signal
+5 VDC
Red analog
Green analog
Blue analog
Not connected
Ground
2
10
11
12
13
14
15
Ground
3
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
4
5
6
Ground analog
Ground analog
Ground analog
7
8
Maintenance and Service Guide
D–3
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Connector Pin Assignments
Table D-7
S-Video-Out
Pin
1
Signal
Pin
5
Signal
S-VHS color (C) signal
Composite video signal
TV-CD
2
6
S-VHS intensity ground
Composite video ground
3
S-VHS intensity (Y) signal
S-VHS color ground
7
4
D–6
Maintenance and Service Guide
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E
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used.
Maintenance and Service Guide
E–1
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Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries.
■
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.
E–2
Maintenance and Service Guide
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Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region
Accredited Agency
EANSW
OVE
Applicable Note Number
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
1
1
1
2
1
1
1
1
1
3
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
Japan
METI
NOTES:
✎
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
E–3
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Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country/Region
Korea
Accredited Agency
Applicable Note Number
EK
4
1
1
5
The Netherlands
Norway
KEMA
NEMKO
CCC
People’s Republic
of China
Sweden
SEMKO
SEV
BSMI
BSI
1
1
4
1
2
Switzerland
Taiwan
United Kingdom
United States
UL
NOTES:
✎
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the country
where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
E–4
Maintenance and Service Guide
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A
removal 5–12
accessory battery connector
1–21
arrow keys 1–15
audio troubleshooting 2–21
audio-in jack
Bluetooth module cable 3–12
Bluetooth module cover
illustrated 3–11
location 1–9
bottom components 1–20
pin assignments D–2
audio-out jack
location 1–9
removal 5–40
pin assignments D–1
B
base enclosure cover
location 1–21
C
spare part number 3–8,
3–17
Cable Kit
3–18
number 3–10, 3–17
battery bay 1–21
battery light 1–7
battery pack
cables, service considerations
4–2
caps lock key 1–15
CMOS clearing 1–4
components
removal 5–6
spare part number 3–10,
3–17, 5–6
bottom 1–20
front 1–6
specifications 6–5
battery release latch 1–21
keyboard 1–14
Maintenance and Service Guide
Index–1
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Index
left-side 1–10, 1–12
rear 1–10, 1–12
right-side 1–8
OS loading problems 2–19
top 1–16
display assembly
Computer Setup
Advanced Menu 2–5
Diagnostics Menu 2–4
File Menu 2–2
5–34
number 3–18
overview 2–1
Security Menu 2–3
connector pin assignments
audio-in D–2
audio-out D–1
external monitor D–3
monitor D–3
RJ-11 D–4
RJ-45 D–5
C–1
bezel, spare part number
3–18
S-Video-out D–6
UniversalSerialBus(USB)
D–2
enclosure, spare part
number 3–18
illustrated 1–18
connectors, service
considerations 4–2
inverter, spare part number
panel, spare part number
D
design overview 1–22
Digital Media Slot 1–9
digitizer components
mesh, spare part number
3–18
display release button 1–7
Display Rubber Screw Cover
docking connector 1–21
drive light 1–7
drives, preventing damage 4–3
DVD RW and CD-RW
Double-Layer Combo Drive,
spare part number 3–13
mylar, spare part number
3–18
spare part number 3–18
disassembly sequence chart
5–3
Index–2
Maintenance and Service Guide
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Index
no video 2–12, 2–13
nonfunctioning device
nonfunctioning docking
nonfunctioning keyboard
2–24
nonfunctioning pointing
E
electrostatic discharge 4–4,
4–8
expansion product,
troubleshooting 2–14
external monitor port
location 1–13
pin assignments D–3
External MultiBay II power
cable and stand, spare part
number 3–13, 3–16
External MultiBay II, spare
part number 3–13, 3–16
fn key 1–15
G
F
fan
methods 4–7
removal 5–24
3–18, 5–24
features 1–2
hard drive
OS loading problems 2–16
precautions 4–3
3–18, 5–7
feet
illustrated 3–11
locations 5–11
fingerprint reader, location
1–7
hard drive cover
location 1–21
flowcharts, troubleshooting
no audio 2–21, 2–22
no network/modem
connection 2–26
no OS loading 2–15
no OS loading from
diskette drive 2–19
no OS loading from hard
drive 2–16, 2–17, 2–18
no OS loading from optical
drive 2–20
spare part number 3–10,
3–18
hard drive frame, removal
5–10
headphone jack
location 1–9
pin assignments D–1
Maintenance and Service Guide
Index–3
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Index
heat sink
removal 5–25
keyboard components 1–14
keyboard cover
spare part number 3–8,
3–19, 5–25
hinge saddle
removal 5–17
3–17, 5–17
removal 5–57
keypad keys 1–15
spare part number 3–8,
3–18
HP Docking Station 120-W
AC adapter, spare part
number 3–17
HP Docking Station
Miscellaneous Plastics Kit,
spare part number 3–13,
3–17
L
1–12
3–13, 3–18
M
6–12
1–21
cover
illustrated 3–11
removal 5–15
microphone
HP Docking Station, spare part
number 3–13, 3–17
I
I/O address specifications 6–9
Info Center button 1–11
infrared board
removal 5–53
spare part number 3–8,
3–17, 5–53
infrared port 1–7
interrupt specifications 6–7
location 1–19
J
spare part number 3–19
microphone jack
location 1–9
pin assignments D–2
Mini Card WLAN module
removal 5–32
Jog dial 1–19
K
keyboard
removal 5–20
spare part numbers 3–3,
3–19, 3–20, 3–21, 5–20
troubleshooting 2–24
spare part numbers 3–5,
3–15, 3–16, 3–17, 5–32
Index–4
Maintenance and Service Guide
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Index
modem cable
P
illustrated 3–12
PC Card slot bezel, illustrated
removal 5–61
modem jack
location 1–13
pin assignments D–4
modem module
pen holder 1–19
removal 5–60
spare part number 3–8,
3–18, 5–60
plastic parts 4–2
troubleshooting 2–26
monitor port
components 3–11
location 1–13
pin assignments D–3
MultiBay DVD/CD-RW
Combo Drive, spare part
number 3–13, 3–16
MultiBay DVD-ROM Drive,
spare part number 3–13,
3–16
pointing device,
troubleshooting 2–25
disconnecting 5–22
power cord
N
network jack
set requirements E–2
spare part numbers 3–14,
3–15
location 1–13
pin assignments D–5
network, troubleshooting 2–26
nonfunctioning device,
troubleshooting 2–14, 2–23
num lock key 1–15
power management features
1–5
power supply, spare part
number 3–14, 3–17
power switch 1–11
power, troubleshooting 2–8
presentation button 1–17
O
optical drive
OS loading problems 2–20
precautions 4–3
Maintenance and Service Guide
Index–5
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Index
processor
removal 5–28
speaker
spare part numbers 3–8,
3–17, 3–19, 5–28
removal 5–51
Q
Q button 1–19
battery pack 6–5
I/O addresses 6–9
tablet PC 6–1
R
rear components 1–10, 1–12
removal/replacement
preliminaries 4–1
procedures 5–1
right-side components 1–8
RJ-11 jack
location 1–13
pin assignments D–4
RJ-45 jack
location 1–13
location 1–13
pin assignments D–5
Rotate button 1–19
RTC battery
pin assignments D–6
removal 5–55
removal 5–62
spare part number 3–8,
3–17, 5–62
system memory map 6–12
S
Screw Kit
T
contents A–1
spare part number 3–13,
3–16, 3–17, A–1
screw listing A–1, B–1
security cable slot 1–10
serial number 3–1, 5–2
service considerations 4–2
smart card reader 1–9
illustrated 3–11
locations 5–11
Tablet PC Input Panel Launch
button 1–19
tablet PC, specifications 6–1
thermal paste, replacing 5–27,
5–58
Index–6
Maintenance and Service Guide
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Index
thermal shield
U
removal 5–57
unknown password 1–4
3–19
tools required 4–1
top components 1–16
top cover
removal 5–43
spare part number 3–3,
3–19, 5–43
video troubleshooting 2–12
volume buttons 1–17
TouchPad 1–17
removal 5–47
W
spare part number 3–3,
3–19, 5–47
Windows applications key
TouchPad buttons 1–17
TouchPad cable,
disconnecting 5–46
TouchPad scroll zone 1–17
transporting precautions 4–5
travel battery, spare part
number 3–13, 3–16
troubleshooting
audio 2–21
Windows logo key 1–15
1–19
Computer Setup 2–1
expansion product 2–14
flowcharts 2–6
keyboard 2–24
modem 2–26
network 2–26
nonfunctioning device
2–14, 2–23
OS loading 2–15
overview 2–1
pointing device 2–25
power 2–8
video 2–12
Maintenance and Service Guide
Index–7
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