HP Disk Drive Replacement
Instructions
About this document
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product.
Abstract
The information contained herein is subject to change
without notice. The only warranties for HP products
and services are set forth in the express warranty
statements accompanying such products and services.
Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical
or editorial errors or omissions contained herein.
These instructions apply to Fibre Channel and SAS disk
drives.
WARRANTY STATEMENT: To obtain a copy of the
warranty for this product, see the warranty information
website:
Before you begin
Observe the following precautions when replacing the
disk drive:
•
Ensure you have a replacement part available
before removing the failed component. Removing
a component impacts cooling within the enclosure.
Use a drive blank if a new drive is not available.
•
HP recommends that the replacement drive
matches the capacity and speed of the original
drive. For example, if the original drive was a
300 GB, 15K RPM drive, the replacement would
be a 300 GB, 15K RPM drive.
•
•
P63x0 and P65x0 storage systems support SAS
disk drives with EVA on the front identification
label. Other SAS drives are not supported.
Do not remove more than one disk drive at a time
from the enclosure. Doing so would impact
cooling of the enclosure and can cause data loss.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Printed in Puerto Rico
•
•
Parts can be damaged by electrostatic discharge.
Use proper antistatic protection.
Have a copy of the product user guide available
for reference. You can download a copy of the
user guide from the product support page on the
HP website.
HP Part Number: 5697-1679
Published: June 2012
Edition: 2
*5697-1679*
Figure 1 (page 2) shows the numbering of Fibre
Channel disk drives in the disk enclosure used with
the EVA.
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Figure 7 SAS disk drive status indicators
Verifying component failure
Before replacing a disk drive, use the following
methods to verify component failure:
CAUTION: If HP P6000 Command View does
not present a status consistent with the disk status
indicators, or if HP P6000 Command View or
your system monitoring tool indicates multiple
hardware failures, contact HP support for
1. Locate/Fault
2. Status
Table 1 Disk drive status indicator LED descriptions
LED
LED color
LED status
Description
•
Analyze all failure messages received. Error
messages identify each disk drive by its rack,
enclosure, bay, and UUID (World Wide Name).
Record this information to assist you in identifying
the correct disk before replacing it.
The following is a sample of the disk identification
information:
FRU List:
1.
Blue
Slow
Locate drive
Locate/Fault
blinking (0.5
Hz)
Amber
Green
Solid
Drive fault
2. Status
Blinking (1
Hz)
Drive is
spinning up
or down and
is not ready
Storage System Name:
EVA_1
Storage System World Wide ID: 5000-1FE1-0015-42A0
Disk Drive UUID: 2000-0000-871D-FE60
Drive Location ---
Fast blinking Drive activity
(4 Hz)
Solid
Ready for
activity
Enclosure ID:
Bay ID:
8
1
0
Rack Number:
•
Verify the disk status using HP P6000 Command
View:
NOTE: The Disk Drive UUID corresponds
to the disk Node World Wide Name
displayed in HP P6000 Command View.
1. In the Navigation pane, select Storage
system→Hardware→Disk enclosure→Bay.
•
Observe the disk status indicators (Figure 6 (page
3) for Fibre Channel disk drives and
Figure 7 (page 3) for SAS disk drives;
Table 1 (page 3) describes the LEDs). If a hard
failure has occurred, the amber indicator will be
on solid.
Use the information from the error message
to guide you to the correct disk.
2. In the Content pane, select the Disk Drive
tab.
3. Compare the disk Node World Wide Name
with the error message UUID information
recorded earlier to ensure you have selected
Figure 6 FC disk drive status indicators
Figure 8 Identifying Node World Wide Name
1. Locate/Fault
2. Status
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4. Verify the disk operational state. If a hard
failure has occurred, the operational state
appears as (Failed). A disk with an
impending failure indicates Good status until
the condition of the disk drive degrades
enough to become a hard failure.
5. Verify that the Requested usage and Actual
usage boxes display Ungrouped
6. For an impending failure, you must ungroup
the disk before you remove it:
Only ungroup one disk at a time. Before you
ungroup a disk, verify that leveling is not in
progress and that sufficient free space is
available. After you ungroup the disk, verify
the status of the disk group before continuing.
For more information about leveling and free
space, see the Enterprise Virtual Array
configuration best practices white paper for
your array model.
Figure 9 Verifying disk group status
a. Click Ungroup.
b. Click Ungroup in background.
A dialog box indicates that the
Operation succeeded. This indicates that
the ungroup operation has been
initiated. You can monitor the progress
of the ungroup on the Disk Drive
Properties window.
CAUTION: Both fields must display
Ungroupedbefore you remove the
disk drive.
c. Click the Disk Drive tab and monitor the
ungroup progress in the Migration
If both fields display Ungrouped, proceed
Figure 10 Monitoring ungroup progress
When the ungroup is complete, continue
The ungrouping process can take up to
several hours to complete. The duration
depends on the capacity of the disk and the
level of storage system activity.
If, after attempting to ungroup the disk, the
Requested usage and Actual usage boxes do
not display Ungroupedor the Migration
progress box does not display 100%, contact
your HP-authorized service representative for
assistance.
7. Click Remove to prepare the disk for
removal. The status indicators on the disk will
flash to help you locate the disk. You can
now proceed to “Removing a disk drive”
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NOTE: To return the Device Addition Policy
to automatic, repeat this procedure after you
verify that the disk has the correct firmware
version.
Removing a disk drive
1. Determine the status of the disk drive from the
2. Back up all data on the disk drive.
CAUTION: To prevent insufficient cooling
and thermal damage, do not operate the
storage enclosure unless all bays are
populated with either a disk drive or a
blank.
Installing a disk drive
1. Insert the disk drive into the drive bay (1,
drive. Push firmly on the front of the drive carrier
to ensure the drive is fully seated into the
enclosure.
3. Press the drive latch on the disk drive to unlatch
lever to the left (2).
2. Rotate the drive lever to the right until it locks (2).
IMPORTANT: When the drive is inserted
and the enclosure is powered, the drive
LEDs flash for two seconds to indicate that
the drive is seated properly and receiving
power.
Figure 11 Removing a disk drive
Figure 12 Installing a disk drive
4. Pull the disk drive out of the drive bay (3).
Changing the Device Addition Policy
To prevent the storage system from automatically
grouping a new disk that might have the incorrect
firmware on it, verify the Device Addition Policy and
set it to manual if necessary:
3. As the drive begins to spin, verify that the drive
LEDs illuminate one at a time and then turn off
together to indicate that the system has
recognized the new drive.
1. In the HP P6000 Command View navigation
In fault-tolerant configurations, allow the
replacement drive to be reconstructed
automatically with data from the other drives.
While reconstruction is in progress, the online
LED flashes.
pane, select the storage system.
The Initialized Storage System Properties window
opens.
2. Click System Options.
3. Select Set system operational policies.
4. If the Device Addition Policy is set to Automatic,
change it to Manual.
5. Click Save changes.
Verifying operation
After replacing the disk, observe the following to verify
that the disk is operating properly:
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NOTE: It can take up to 10 minutes for the
component to display good status.
Adding the disk to a disk group
After replacing the disk drive, add the disk to a disk
group. The disk is typically added back into its original
disk group.
•
•
Observe the disk status indicators (Table 1 (page
3)). The green indicator should be on or flashing.
Verify the following using HP P6000 Command
View:
1. In the navigation pane, select Storage
system→Hardware→Disk Enclosure→Bay.
◦ Navigate back to the component and verify
2. In the content pane, select the Disk Drive tab.
3. Click Group to initiate the process for adding the
the operational state. It should be
(Good).
disk to a disk group.
◦ Ensure that the disk drive is running the correct
firmware. Record the Model number and the
6)). Compare the firmware version with the
supported disk drive firmware in the HP P6000
Enterprise Virtual Array Disk Drive Firmware
Support document, which is available at the
following website:
Operation Successfulis displayed
indicating the disk is now grouped and leveling
has been initiated. The storage system begins
immediately using the disk.
NOTE: If the Device Addition Policy is set to
automatic, the disk is automatically added to a
disk group. In this case, the Group option will
not be available.
Click Disk Storage Systems under Storage,
and then select your product under
P6000/EVA Disk Arrays.
If the disk is running an unsupported version
of firmware, download the firmware from the
following website and install it using the
instructions included with the firmware file. Do
not add the disk to a disk group if it is running
an unsupported firmware version.
Returning the failed component
Follow the return instructions provided with the new
component.
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NOTE: When downloading the
firmware, use the disk drive model
number to locate the correct firmware
file. If you have difficulty locating the
firmware, contact your HP-authorized
service representative for assistance.
Figure 13 Verifying model number and firmware
version
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