HP Hewlett Packard Scanner HP Scanjet 8270 User Manual

HP Scanjet 8270  
Document Flatbed Scanner  
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User Guide  
English  
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Copyright and license  
© 2005 Copyright Hewlett-Packard  
Development Company, L.P.  
Reproduction, adaptation or  
translation without prior written  
permission is prohibited, except as  
allowed under the copyright laws.  
The information contained herein is  
subject to change without notice.  
The only warranties for HP products  
and services are set forth in the  
express warranty statements  
accompanying such products and  
services. Nothing herein should be  
construed as constituting an  
additional warranty. HP shall not be  
liable for technical or editorial errors  
or omissions contained herein.  
Trademark credits  
ENERGY STAR is a U.S. registered  
service mark of the United States  
Environmental Protection Agency.  
Microsoft and Windows are registered  
trademarks of Microsoft Corporation.  
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Contents  
1
How to use the scanner ......................................................................................4  
Scanner setup .......................................................................................................4  
Where to get additional information .......................................................................4  
How to use the HP Photosmart Software ..............................................................4  
Front panel and accessories overview ................................................................... 5  
Scanning overview ................................................................................................6  
Select original type–document or picture ...............................................................7  
Scan documents ....................................................................................................7  
Scan pictures .........................................................................................................7  
Scan multiple pictures with one scan .....................................................................8  
Scan text for editing ...............................................................................................8  
Save a document to a drive, disk, or CD ...............................................................8  
E-mail a scanned document or picture ..................................................................9  
Make copies ..........................................................................................................9  
Cancel a scan in progress ...................................................................................10  
Change scan settings ..........................................................................................10  
Use the Power Save button .................................................................................10  
How to scan from the automatic document feeder (ADF) ..............................11  
Choose acceptable media for the ADF ................................................................11  
Load originals in the ADF ....................................................................................11  
Scan two-sided documents from the ADF ...........................................................12  
Make copies from the ADF ..................................................................................12  
How to scan from the transparent materials adapter (TMA) ..........................13  
Tips for scanning transparent items .....................................................................13  
Scan slides ..........................................................................................................13  
Scan negatives ....................................................................................................15  
Care and maintenance ......................................................................................17  
Clean the scanner glass ......................................................................................17  
Clean the transparent materials adapter (TMA) ...................................................17  
Clean and maintain the automatic document feeder (ADF) .................................17  
Order maintenance and scanner supplies ...........................................................18  
Troubleshooting ................................................................................................19  
Scanner installation or setup problems ................................................................19  
Scanner initialization or hardware problems ........................................................20  
Scanner operation problems ................................................................................21  
Slides, negatives, and TMA issues ......................................................................24  
Product support .................................................................................................26  
Accessibility Web site ..........................................................................................26  
HP Scanjet Web site ............................................................................................26  
Support process ..................................................................................................26  
Regulatory information and product specifications .......................................28  
Scanner specifications .........................................................................................28  
Transparent materials adapter (TMA) specifications ...........................................29  
Automatic document feeder (ADF) specifications ................................................29  
Environmental specifications for the scanner, ADF, and TMA .............................30  
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How to use the scanner  
1
This manual describes how to use the HP Scanjet 8270 Document Flatbed Scanner  
and its accessories, resolve installation problems, and reach customer support.  
Scanner setup  
To set up your scanner and install the scanning software, see the setup poster  
shipped with your scanner.  
Where to get additional information  
More information about the scanner and software can be found in the onscreen Help.  
If you have installed the HP Photosmart Software that came with the scanner, double-  
click the HP Solution Center icon on your desktop, and then click Onscreen Guide.  
How to use the HP Photosmart Software  
When you install the HP Photosmart Software, you will have two icons on your  
desktop. These icons open two programs for scanning and editing your scans.  
For information on how to use HP Solution Center and HP Photosmart Software,  
see the onscreen Help.  
HP Solution Center is the program that gets you started  
scanning pictures and documents. From the HP Solution Center  
you can:  
Perform scanning and copy functions  
Access help and troubleshooting information  
Access the HP Photosmart Software to edit your scans  
Modify settings and preferences  
HP Photosmart Software is the program to use for manipulating,  
printing, archiving, and sharing your images after they have  
been scanned. You can get to the HP Photosmart Software from  
the desktop icon or through HP Solution Center.  
To start a scan:  
Double-click the HP Solution Center icon on the desktop, click the tab for the  
scanner, and then click the task you want to perform.  
Note If the HP Solution Center icon is not available on the desktop, click  
Start, point to Programs or All Programs, point to HP, and then click HP  
Solution Center.  
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Front panel and accessories overview  
This section presents an overview of the scanner front panel, the transparent  
materials adapter (TMA), and the automatic document feeder (ADF).  
Front panel buttons  
Icon  
Feature name  
Description  
Power Save  
Turns Power Save mode on or off.  
button  
The Power Save button can also be used to turn the  
power completely off by holding down for at least 2  
seconds.  
Destination  
button  
Selects the destination (an application, such as a  
word processor) for a scanned document. The  
destination is displayed in the front panel display.  
Select the destination before pressing the Scan  
Document To button.  
Scan  
Document To  
button  
Scans an original document into the selected  
destination (an application, such as a word  
processor). Use the Destination button to select the  
destination.  
Scan Picture  
button  
Scans pictures, graphics, slides, or negatives to the  
HP Photosmart Software. Slides and negatives must  
be scanned from the transparent materials adapter  
(TMA).  
Edit Text  
(OCR) button  
Scans the document text and pictures and displays  
editable text in the defined word processor  
application.  
File  
Documents  
button  
Scans the original document or picture to a file  
destination that you enter. After scanning the  
original, a dialog box is displayed where you can  
enter the file name, file type, and location for the file.  
Scans using grayscale image settings to keep the  
file size small for e-mail and sends the scan to your  
e-mail software (if supported). There is an option to  
scan pictures, slides, or negatives in color.  
E-mail button  
Scans the item and sends it to a printer to make  
copies.  
Copy button  
Number of  
Selects the number of copies to be printed with the  
Copy button.  
Copies button  
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Chapter 1  
(continued)  
Icon  
Feature name  
Description  
Color/Black & Determines whether items will be scanned in color or  
White copy  
in black and white when you press the Copy button.  
button  
Button  
Settings button  
Opens the Button Settings dialog box. From this  
dialog box, you can change how the scanner buttons  
work.  
Cancels a scan while the scanner is scanning, or  
cancels a series of scans from the automatic  
document feeder (ADF).  
Cancel button  
16-character  
LCD  
Indicates the number of copies that will be printed  
when you press the Copy button. Also shows status  
information and error codes that identify scanner  
problems.  
Transparent materials adapter (TMA)  
You can use the transparent materials adapter (TMA) to scan 35 mm slides or  
negatives. For more information about the TMA, see How to scan from the  
transparent materials adapter (TMA) on page 13.  
Automatic document feeder (ADF)  
The scanner comes with an automatic document feeder (ADF) that you can use to  
scan multiple documents quickly and easily. For more information, see How to scan  
from the automatic document feeder (ADF) on page 11.  
Scanning overview  
Start scanning in one of three ways:  
From the front panel buttons—to get started quickly using basic functions  
From HP Solution Center—to have more control during the scanning process  
From other software programs  
Scan from the scanner front panel buttons  
Use the front panel buttons on the scanner for basic scanning functions, such as  
scanning pictures and documents. Instructions for using the front panel buttons are  
located in this manual.  
Scan from HP Solution Center  
Scan from HP Solution Center when you want more control during the scanning  
process, such as when you want to use more advanced features or change scan  
settings.  
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To start HP Solution Center:  
1. Do one of the following:  
a. On the Windows desktop, double-click the HP Solution Center icon.  
b. On the taskbar, click Start, point to Programs or All Programs, point to HP,  
and then click HP Solution Center.  
2. If you have installed more than one HP device, click the tab for the scanner. HP  
Solution Center shows only the functions, settings, and support options that are  
appropriate for the selected HP device.  
Scan from other software programs  
You can scan an image directly into one of your software programs if the program is  
TWAIN compliant. Generally, the program is compliant if it has a menu option such as  
Acquire, Scan, or Import New Object. If you are unsure whether the program is  
compliant or what the option is, see the documentation for that program.  
Select original type–document or picture  
You have two choices for original type: Document or Picture. The scanner optimizes  
settings based on your choice. Use the following guidelines to determine the best  
original type for your needs.  
If your original consists of  
Text, or both text and graphics  
A printed photograph or graphic  
Select this original type  
Document  
Picture  
Scan documents  
Use the Scan Document To button ( ) to scan documents.  
1. Place the originals face down on the scanner glass or face up in the ADF.  
2. Select a destination by pressing the Destination button (  
destination is displayed in the front panel display.  
) until the desired  
3. Press the Scan Document To button.  
The document is scanned and is displayed in the specified destination.  
Note If you want to preview scans before they are sent to their destination,  
start the scan from HP Solution Center. See Scan from HP Solution Center  
on page 6.  
Scan pictures  
Use the Scan Picture button ( ) to scan pictures.  
For scanning slides or negatives, see How to scan from the transparent materials  
adapter (TMA) on page 13.  
1. Place the original face down on the scanner glass and close the lid.  
2. Press the Scan Picture button.  
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Chapter 1  
The HP Scanning dialog box is displayed.  
Note If you want to preview scans before they are sent to their  
destination, select Show Preview in the HP Scanning dialog box. Click  
the Accept button in the preview screen to initiate the final scan.  
3. Click Scan.  
4. When the scan is finished, place an item on the scanner glass and then click  
Scan to scan another picture, or click Done.  
The scanned image is opened in the HP Photosmart Software.  
Scan multiple pictures with one scan  
You can scan multiple pictures at the same time from the scanner glass.  
Arrange the pictures that you want to scan on the HP scanning device glass. For the  
best results, leave at least 6 mm (0.25 inches) of space between the edges of the  
pictures. Then follow the steps for scanning a picture. For more information, see Scan  
pictures on page 7.  
Scan text for editing  
Use the Edit Text (OCR) button ( ) to scan documents to software that converts the  
image to text and graphics and then places the results in a supported word-  
processing application.  
1. Place the original face down on the scanner glass or face up in the ADF.  
2. Press the Edit Text (OCR) button.  
The scanned items display in Microsoft Word, if available, or are saved in a text  
(.rtf) file.  
Save a document to a drive, disk, or CD  
Use the File Documents button (  
) to save scanned documents to a disk, such as  
a hard drive, or a recordable CD.  
1. Place the original face down on the scanner glass or face up in the ADF.  
2. Press the File Documents button.  
The Save Options dialog box is displayed.  
3. Select a destination folder.  
4. Type a file name and choose a file type, and then click OK.  
The document is saved in the specified folder.  
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E-mail a scanned document or picture  
Use the E-mail button (  
) to scan documents or pictures and insert them in an e-  
mail message as an attachment. You must have an Internet connection and a  
supported e-mail application.  
1. Place the original face down on the scanner glass or face up in the ADF.  
Note You can also use the E-mail button to scan slides or negatives  
from the TMA. For more information, see How to scan from the  
transparent materials adapter (TMA) on page 13.  
2. Press the E-mail button.  
The HP Scanning dialog box is displayed.  
3. Select Document or Picture.  
Note If you want to preview scans before they are sent to their  
destination, select Show Preview in the HP Scanning dialog box. Click  
the Accept button in the preview screen to initiate the final scan.  
4. Click Scan.  
The Save Options dialog box is displayed.  
5. Type a file name and choose a file type, and then click OK.  
The final scan area is scanned and the e-mail application is opened. The  
scanned image is added as an attachment to the e-mail message.  
6. Complete the e-mail as usual.  
Note 1 To view the scanned image before you send it, double-click the  
attachment in your e-mail application.  
Note 2 To change the e-mail program, open HP Solution Center, click  
Settings, and then click E-mail Settings. The E-mail Settings dialog box is  
displayed. Select the e-mail program that you want to use, and then click OK.  
Make copies  
Use the Copy button ( ) to scan an original and send it to a printer.  
1. Place the original face down on the scanner glass or face up in the ADF.  
2. Select the copy options:  
Select the number of copies by pressing the Number of Copies button  
). The number of copies is displayed in the front panel display.  
Select how the original is scanned by pressing the Color/Black & White  
button ( ).  
(
3. Press the Copy button. The copies are printed on the default printer.  
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Chapter 1  
Cancel a scan in progress  
To cancel a scan during processing, or to cancel a series of scans when the ADF is  
being used, either:  
Use the Cancel button ( ).  
Click the Cancel button on the progress dialog box that is displayed during the  
scan.  
Change scan settings  
You can change settings for the scanner buttons by pressing the Button Settings  
button ( ).  
1. Press the Button Settings button.  
The Front Panel Scan Button Settings dialog box is displayed.  
2. Click the appropriate tab, and change the settings.  
3. When finished with the changes, click OK.  
You can change many scan settings from the Settings menu in the HP Solution  
Center, including:  
Button settings for the scanner front panel  
Settings for HP Solution Center scan buttons  
Scan preferences, such as automatic exposure  
Use the Power Save button  
Press the Power Save button ( ) once briefly to turn off the lamp when not using the  
scanner. When you are ready to begin scanning again, just press one of the front  
panel scan buttons to turn the lamp back on and begin scanning immediately.  
To turn the scanner completely off, press and hold the Power Save button ( ) for two  
(2) seconds.  
To begin scanning again once you have turned the scanner completely off, press the  
Power Save button once only.  
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How to scan from the automatic  
document feeder (ADF)  
2
This section explains how to use the automatic document feeder (ADF) for the HP  
Scanjet 8270 Document Flatbed Scanner. Cleaning and maintenance accessories are  
available for the ADF. For information, see Clean and maintain the automatic  
document feeder (ADF) on page 17.  
Choose acceptable media for the ADF  
The ADF works best when the originals meet the following specifications:  
Standard media of A4-, U.S. letter-, and legal-sized paper  
Nonstandard media ranging in size from 88.9 by 127 mm (3.5 by 5 inches) to 216  
by 356 mm (8.5 by 14 inches)  
Media weights from 60 to 90 g/m2 (16 to 24 lbs)  
Media that is square- or rectangular-shaped and in good condition  
Media that is free of perforations or punch holes  
Media that is free of wet glue, correction fluid, or ink  
Note Avoid putting multipart forms, transparencies, magazine pages,  
gum-backed pages, and lightweight paper in the ADF.  
Before placing an original in the ADF, check for and remove:  
Curls or wrinkles  
Staples, paper clips, and any other attached material  
If the originals do not meet these criteria, scan from the scanner glass.  
Load originals in the ADF  
1. Place a stack of similarly sized pages face up in the document input tray, with the  
first page on top.  
2. Adjust the paper guides to center the stack.  
3. Press a front panel button or use HP Solution Center to begin scanning.  
4. Follow the onscreen instructions to finish scanning.  
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Chapter 2  
Scan two-sided documents from the ADF  
1. Load your originals. See Load originals in the ADF on page 11.  
2. Use the Duplex switch on the ADF to select two-sided originals.  
3. Open HP Solution Center, and then click Scan Document.  
The HP Scanning dialog box is displayed.  
4. Click Scan.  
5. When you are finished scanning, click Done.  
The software sends the scanned file to the specified location.  
Note If you are acquiring your scan from an imaging software program using  
TWAIN, the HP Scanjet 8270 Document Flatbed Scanner Document ISIS/  
TWAIN software offers additional capabilities for brightness and contrast, and  
improved performance and control for two-sided scanning. For more  
information about installing the HP Scanjet 8270 Document Flatbed Scanner  
Document ISIS/TWAIN software, see Scanner setup on page 4.  
Make copies from the ADF  
You can use the Copy button ( ) to scan multiple originals from the ADF and send  
them to a printer. For more information, see Make copies on page 9.  
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How to scan from the  
transparent materials adapter  
(TMA)  
3
Use the transparent materials adapter (TMA) to scan 35 mm slides or negatives.  
Tips for scanning transparent items  
To scan items larger than those that the TMA accepts, place the transparency on  
the scanner glass, place a white sheet of paper on top of the transparency, and  
then scan as usual.  
When scanning a 35 mm slide or negative, the scanner software automatically  
enlarges the image to approximately 10 cm x 15 cm (4 x 6 inches). If you want  
the final image to be larger or smaller, use the Resize tool in the scanner  
software to set the scaling to the final size that you select. The scanner will scan  
the item to the size that you select and adjust the scan resolution as appropriate.  
To scan positives, such as 35 mm slides, or negatives using the TMA, press the  
Scan Picture button ( ) on the front of the scanner, or click the Scan Film  
button in HP Solution Center.  
Scan slides  
To scan 35 mm slides, use the slide holder that is part of the built-in TMA.  
1. Open the scanner lid and remove the TMA cover.  
2. Remove the negative holder, if present, from the slide holder.  
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Chapter 3  
3. Place up to three slides into the slide holder. Insert the slides with the front of the  
slides facing you.  
4. After loading the last slide, insert the slide light-shield until it touches the slides.  
Note Inserting the slide light-shield prevents stray light on the scanned  
image.  
5. Close the scanner lid.  
6.  
Click the Scan Picture button ( ).  
The HP Scanning dialog box is displayed.  
7. Select Picture.  
8. Select Scan positives, including 35 mm slides, using the TMA.  
If you want to preview the scanned image, select the Show Preview check box  
on the screen, or begin the scan from HP Solution Center.  
9. Click Scan.  
10. Follow the instructions on the screen to finish scanning.  
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The scan is sent to the destination selected in the HP Scanning dialog box.  
11. When finished, remove the slides. Replace the slide light-shield, the negative  
holder, and the TMA cover.  
Scan negatives  
To scan 35 mm negatives, use the negative holder that is part of the built-in TMA.  
1. Open the scanner lid and remove the TMA cover.  
2. Remove the negative light-shield from the negative holder. The negative holder is  
stored in the slide holder.  
3. Slide a negative strip into the negative holder so that the shiny side faces the  
scanner glass when the scanner lid is closed.  
Note Negatives are easily damaged. Touch them only on their edges.  
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