HP Hewlett Packard Computer Drive 4115w User Manual
H P Su r eSt or e DLT Ta p e Lib r a r y  
User ’s Gu id e  
Mod els 4115w /4215w,  
7115w /7215w  
P a r t Nu m b er C5173-90000  
Ed it ion 4  
Sep t em b er 1998  
Printed in United States  
© Copyright 1998 Hewlett-Packard Company  
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In This Book  
This book is a guide for setting up and operating your tape library. It is organized as  
follows:  
Chapter 1  
Chapter 2  
Chapter 3  
Appendix A  
Installing your library; moving or shipping the library.  
Choosing and using digital linear tape cartridges.  
Operating the tape drive.  
Ordering supplies and accessories; locating HP sales and  
support offices.  
Appendix B  
Appendix C  
Glossary  
Safety and regulatory information.  
TapeAlert messages.  
Terms related to digital linear tape storage products.  
iii  
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Typographical Conventions  
This manual uses the following typographical conventions:  
F on t  
Used for  
Italics  
Document titles and statements that need to be  
emphasized.  
COMPUTER OUTPUT Information displayed in the control panel or  
screen menu items that you can select.  
KEYCAP TEXT  
Keys on the library control panel.  
NOTE  
Notes provide information that can be helpful in understanding the  
operation of the product.  
CAUTION  
Cautions call attention to an operating procedure or practice that could  
result in damage to the product if not correctly performed. Do not proceed  
beyond this box until you fully understand and meet the indicated  
conditions.  
WARNING  
Warnings call attention to a procedure or practice that could result in personal  
injury if not correctly performed. Do not proceed beyond this box until you fully  
understand and meet the indicated conditions.  
This warning symbol on a product label indicates that personal injury could  
result if the product is used improperly, and that more detailed information is  
given in the installation and/or user manuals.  
iv  
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Con t en t s  
1. In sta llin g t h e Ta p e Lib r a r y  
Installation Overview ..................................................................... 1-2  
Step 1: Choose a Location ............................................................. 1-3  
Step 2: Unpack the Library ............................................................ 1-4  
Required Components ................................................................. 1-4  
Additional Components Provided ............................................... 1-5  
Tape Library Rear Panel ............................................................. 1-6  
Step 3: Install the Host SCSI Card(s) ............................................ 1-7  
Step 4: Mount the Library in a Rack (optional) ............................. 1-8  
Safety Precautions ....................................................................... 1-8  
Tools and Components ............................................................... 1-9  
Mounting the Library ................................................................ 1-10  
Attach the Mounting Brackets ............................................... 1-10  
Attach the Rack Slides to the Rack ........................................ 1-12  
Place the Library in the Rack ................................................. 1-17  
Step 5: Set the SCSI Interface Mode Switch ............................... 1-20  
Step 6: Connect Library to Host .................................................. 1-23  
Routing SCSI and Power Cables on Rack Mounted Libraries . 1-23  
Step 7: Power On the System ...................................................... 1-27  
Install Backup Software ............................................................ 1-27  
Verify Installation With TapeAssure ........................................ 1-27  
Moving or Shipping the Library .................................................. 1-28  
2. Usin g Ta p e Ca r t r id ges  
Tape Cartridge Overview ............................................................... 2-2  
v
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Con t en t s  
Choosing Tape Cartridges ............................................................. 2-3  
Labeling Tape Cartridges ............................................................... 2-4  
Labeling Bulk Load Magazines ..................................................... 2-5  
Drive Cleaning Messages .............................................................. 2-6  
Write-Protecting Tape Cartridges .................................................. 2-8  
Maintaining Tape Cartridges ......................................................... 2-9  
3. Op er a t in g t h e Lib r a r y  
Overview ........................................................................................ 3-2  
Operating the Control Panel .......................................................... 3-3  
Understanding Display Window Messages ................................... 3-4  
Drive Status ................................................................................. 3-4  
Status Indicators ....................................................................... 3-4  
Activity Indicators ................................................................... 3-5  
Control Panel Options ................................................................. 3-6  
First Level Options .................................................................. 3-6  
Second Level Options .............................................................. 3-7  
Control Panel Menu Tree ............................................................ 3-8  
Entering the Administration Menu Password ............................... 3-9  
Setting a New Administration Menu Password ........................... 3-10  
Setting and Viewing SCSI IDs .................................................... 3-11  
Setting SCSI IDs ....................................................................... 3-12  
Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14  
Viewing Current SCSI Address Settings .................................. 3-14  
Loading Tape Cartridges Into the Library ................................... 3-15  
vi  
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Con t en t s  
Inserting/Removing Cartridges with Software ......................... 3-15  
Keeping Cartridges in the Magazine ........................................ 3-15  
Loading Tapes ........................................................................... 3-16  
Removing Tape Cartridges from the Library ............................. 3-19  
Viewing Cartridge Bar Code Labels ............................................ 3-22  
Cleaning the Library Tape Drives ............................................... 3-23  
Setting Configuration Options ..................................................... 3-25  
Retrieving Performance Information ........................................... 3-28  
Running an Internal Test .............................................................. 3-33  
Using Online Drive Replacement ................................................ 3-37  
Troubleshooting ........................................................................... 3-39  
A. Su p p lies a n d Cu st om er Su p p or t  
Overview ....................................................................................... A-2  
Supplies and Accessories .............................................................. A-3  
Hewlett-Packard Customer Support ............................................. A-6  
HP FIRST/QUICK FAX Faxback Services .............................. A-6  
Asia-Pacific ............................................................................. A-7  
Europe ..................................................................................... A-8  
North and South America (includes Canada) ......................... A-8  
Other Countries ....................................................................... A-8  
Electronic Support Services ....................................................... A-9  
On-line Service Providers ....................................................... A-9  
Hewlett-Packard Web Site ...................................................... A-9  
Customer Support Centers ....................................................... A-10  
vii  
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Con t en t s  
North and South America (includes Canada) ....................... A-10  
European Customer Support Centers .................................... A-10  
Asia-Pacific ........................................................................... A-11  
Elsewhere .............................................................................. A-11  
Telephone Support After Warranty ......................................... A-12  
Before Calling ....................................................................... A-12  
US and Canada ...................................................................... A-12  
Europe ................................................................................... A-12  
Elsewhere .............................................................................. A-12  
HP Reseller Locator Numbers .............................................. A-12  
B. Sa fet y a n d R egu la t or y In for m a t ion  
Overview ........................................................................................B-2  
Safety Information .........................................................................B-3  
Laser Safety ................................................................................B-3  
CDRH Regulations (USA Only) ................................................B-3  
Regulatory Information ..................................................................B-4  
Declaration of Conformity ..........................................................B-5  
United Kingdom Telecommunications Act 1984 .......................B-6  
Herstellerbescheinigung ..............................................................B-6  
English Translation of German Sound Emission Directive .....B-6  
Turvallisuusyhteenveto ...............................................................B-7  
English Translation of Finnish Regulatory Information ..........B-8  
Japanese VCCI Statement ...........................................................B-9  
English Translation of Japanese VCCI Statement ...................B-9  
viii  
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Con t en t s  
C. Ta p eAler t Messa ges  
Overview ........................................................................................C-2  
TapeAlert Messages and Descriptions ...........................................C-3  
ix  
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Con t en t s  
x
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F igu r es  
Figure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6  
Figure 1-2. Rackmounting Components . . . . . . . . . . . . . . . . . . . . . . . . . 1-9  
Figure 1-3. Rack Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10  
Figure 1-4. Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11  
Figure 1-5. Rear Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11  
Figure 1-6. Clip Nuts (Front Rails). . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12  
Figure 1-7. Clip Nuts (Back Rails) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13  
Figure 1-8. Front Bracket on Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14  
Figure 1-9. Rear Bracket on Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15  
Figure 1-10. Bezel Spacers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16  
Figure 1-11. Strain Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17  
Figure 1-12. Library on Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18  
Figure 1-13. Installation Handles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18  
Figure 1-14. Front Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19  
Figure 1-15. SCSI Interface Mode Switch (Example) . . . . . . . . . . . . . 1-20  
Figure 1-16. SCSI/Power Cables and Strain Relief Bracket . . . . . . . . 1-24  
Figure 1-17. Front Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25  
Figure 1-18. Secured SCSI and Power Cables . . . . . . . . . . . . . . . . . . . 1-26  
Figure 2-1. Proper Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Figure 2-2. Magazine Label Position . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Figure 2-3. Write-Protect Button Settings . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Figure 3-1. Tape Library Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 3-3  
Figure 3-2. Control Panel Menu Options . . . . . . . . . . . . . . . . . . . . . . . 3-8  
xi  
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F igu r es  
Figure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . . 3-17  
Figure 3-4. Loading Tape Cartridges into the Magazine . . . . . . . . . . . 3-17  
Figure 3-5. Inserting Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18  
Figure 3-6. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . . 3-20  
Figure 3-7. Removing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20  
xii  
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Ta b les  
Table 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3  
Table 1-2. Components Included for Installation . . . . . . . . . . . . . . . . . 1-4  
Table 1-3. Additional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5  
Table 1-4. SCSI Interface Mode Switch Settings . . . . . . . . . . . . . . . . . 1-20  
Table 1-5. Tape Library as the Only Peripheral . . . . . . . . . . . . . . . . . 1-21  
Table 1-6. Tape Library with Other Peripherals . . . . . . . . . . . . . . . . . 1-22  
Table 2-1. Supported Tape Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3  
Table 2-2. Drive Cleaning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7  
Table 2-3. Tape Cartridge Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 2-9  
Table 3-1. Default SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11  
Table 3-2. SCSI Address Configuration Options . . . . . . . . . . . . . . . . . 3-12  
Table 3-3. SCSI Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14  
Table 3-4. Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26  
Table 3-5. Information Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29  
Table 3-6. Internal Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34  
Table 3-7. Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39  
Table A-1. Basic Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . A-3  
Table C-1. TapeAlert Tape Error Messages . . . . . . . . . . . . . . . . . . . . . . C-3  
Table C-2. TapeAlert Library Error Messages . . . . . . . . . . . . . . . . . . . . C-6  
xiii  
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Ta b les  
xiv  
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1
Installing the Tape Library  
1-1  
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Installing the Tape Library  
Installation Overview  
Installation Overview  
Before you install the tape library:  
•
•
Make sure you have the components listed in Table 1-2 on page 1-4.  
Become familiar with the back of the tape library, as shown in “Tape Library  
Rear Panel” on page 1-4.  
To install the library, you must:  
1. Choose a location.  
2. Unpack the library.  
3. Install the SCSI host adapter card.  
4. Mount the library in a rack (rackmount configuration only).  
5. Set the SCSI interface mode switch.  
6. Connect the tape library.  
7. Power on the system.  
NOTE  
NOTE  
These steps are explained in this chapter. This chapter also explains how to move or  
ship the library.  
After the library is installed, you must perform additional tasks explained in  
Chapters 2 and 3.  
1-2  
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Installing the Tape Library  
Step 1: Choose a Location  
Step 1: Choose a Location  
Choose a location that meets the following criteria. Take the library there before  
unpacking it.  
Table 1-1  
Location Criteria  
Room temperature 50-104° F (10-40° C)  
Power source  
Air quality  
AC power voltage: 100-127 V or 200-240 V  
Minimal sources of particulate contamination. Avoid areas  
near frequently used doors and walkways, stacks of  
supplies that collect dust, and smoke-filled rooms.  
CAUTION: Excessive dust and debris can damage tapes  
and tape drives.  
Adequate  
clearance  
Standalone configuration — free standing or against a  
wall/desk:  
Back  
Front  
Sides  
56 cm (22 in.) for cooling and service.  
86 cm (34 in.) for operator access.  
56 cm (22 in.) for removal of the external  
cover.  
If less space is allowed, move the library to an open area  
before servicing.  
Rack mount configuration:  
Back  
Allow adequate room to open the rear door of  
the rack for service access, usually 46-61 cm  
(18-24 in.), depending on the rack.  
Front  
86 cm (34 in.) for operator access.  
Height  
For ease of use, install the library so the  
bottom is 60-120 cm (24-48 in.) above the  
floor. Do not install the library in the bottom  
rail position because of clearance.  
1-3  
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Installing the Tape Library  
Step 2: Unpack the Library  
Step 2: Unpack the Library  
Make sure you have all required components and become familiar with the library’s  
components.  
Required Components  
Table 1-2  
Components Included for Installation  
Component  
Tape Library  
Description  
Unpack the library when it is in the desired location.  
SCSI card(s)  
One single-ended FAST/WIDE SCSI is included with  
the library. Data is transferred up to 20 Mbytes/second.  
For FAST handshaking, the total length of the SCSI bus  
is limited to 3 meters.  
SCSI cable:  
allowable lengths  
One 3-meter single-ended FAST/WIDE SCSI is included  
with the library.  
Daisy-chain cable  
Power cord  
Included with two-drive libraries.  
Included with library.  
Rackmount kit  
Data cartridge  
Cleaning cartridge  
Included with rackmount libraries.  
Five tapes are included with library.  
One cleaning tape is included with library.  
NOTE  
Contact your service representative if you are missing any components.  
1-4  
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Installing the Tape Library  
Step 2: Unpack the Library  
Additional Components Provided  
Table 1-3  
Additional Components  
Component  
User’s Guide  
Description  
Printed user’s manual in English.  
DLT Library  
Advisor  
Online user’s manual with video clips.  
HP SureStore Tape  
CD-ROM  
Includes TapeAssure/TapeAlert, as well as other  
diagnostic utilities. Also includes the User’s Guide on  
CD-ROM, translated into French, Italian, German,  
Spanish, and Japanese.  
Live Trial Backup  
Software  
Includes live trial versions of backup software for your  
evaluation.  
Tape Data Sheet  
Describes the tape specifications, characteristics, and  
maintenance needed  
Bar Code Labels  
Includes bar code labels and reordering information.  
1-5  
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Installing the Tape Library  
Step 2: Unpack the Library  
Tape Library Rear Panel  
Figure 1-1  
Rear Panel Features  
The following list identifies the numbered components in Figure 1-1:  
1
2
3
4
5
6
Bus 1 SCSI ports  
SCSI interface mode switch  
Bus 2 SCSI ports  
Power port  
SCSI bus indicator label  
SCSI bus status indicators  
1-6  
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Installing the Tape Library  
Step 3: Install the Host SCSI Card(s)  
Step 3: Install the Host SCSI Card(s)  
Install the single-ended or differential SCSI card into the host computer system.  
Refer to the host user manual and the SCSI card installation instructions for  
information on installing and configuring SCSI cards.  
1-7  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Step 4: Mount the Library in a Rack (optional)  
For stand-alone installations, go to “Step 5: Set the SCSI Interface Mode Switch” on  
page 1-20.  
The rack slides can be adjusted to fit any standard rack with a depth of 26 to 31  
inches (66.04 to 78.75 centimeters).  
Safety Precautions  
Because the tape library weighs approximately 100 pounds (45 kilograms), the  
following safety precautions must be taken when mounting the tape library:  
•
•
•
Fully extend the rack’s antitip rail and lower the leveller feet.  
Mount the tape library no higher than 4 feet (122 centimeters) in the rack.  
IMPORTANT: At least two people must lift the library during installation.  
WARNING  
Do not pull the library out of the rack to its fully extended position unless the  
anti-tip rail on the bottom of the rack has been positioned correctly. Do not  
attempt to move the tape library by yourself.  
The tape library weighs approximately 100 pounds (45 kilograms). Pulling the  
library out of the rack without the rack’s anti-tip rail extended could result in  
personal injury and/or damage to the tape library if the rack tips over.  
1-8  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Tools and Components  
Tools:  
Phillips screwdriver (included in kit)  
1/2 inch open-ended wrench  
Kit Hardware (parts are labeled for easy identification):  
1. rack slides (1 pair)  
2. bezel spacers (2)  
3. mounting brackets (4)  
4. strain relief bracket (1)  
5. cable ties (4)  
7. 8-32 x 3/8 pan slotted phillips lw profile  
hd (14)  
8. 10-32 x 5/8 pan slotted phillips (14)  
9. 10-32 clip nuts (12)  
10. 8-32 keps nuts (8)  
11. 6-32 x 3/8 pan phillips, with internal  
lockwasher (1)  
6. template  
Figure 1-2  
Rackmounting Components  
1-9  
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Installing the Tape Library  
Step 4: Mount the Library in a Rack (optional)  
Mounting the Library  
To mount the tape library in a rack, you must:  
•
•
•
First, attach the front and back mounting brackets to the rack slides.  
Next, attach the rack slides to the rack.  
Finally, attach the tape library to the rack slides.  
These steps are explained in detail in the following sections.  
Attach the Mounting Brackets  
1. IMPORTANT: Lower the rack’s leveller feet using a 1/2-inch open-end wrench,  
and extend the rack’s antitip rail.  
WARNING  
Failure to extend the antitip rail could result in personal injury and/or damage  
to the tape library if the rack tips over.  
2. Pull the rack slide members out to the fully extended position. (The slides  
should “click” into a locked position.)  
Figure 1-3  
Rack Slides  
1-10  
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