User Guide
Gateway E-4100
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1 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Checking Out Your Gateway Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Micro Tower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Mid Tower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Desktop to tower conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting up your computer desk and chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up your computer and computer accessories . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Checking the voltage selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Standard keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Multifunction keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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4 Using Drives and Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintaining the Mid Tower case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
ii
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Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
7 Networking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Introduction to networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Using a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Creating an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing Ethernet cards and drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Making sure your broadband connection works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Naming the computers and the workgroup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuring the TCP/IP protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Setting up a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Setting up a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configuring your router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Testing your network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Sharing your resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Sharing an Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Sharing drives and printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Connecting to hotspots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting Your Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
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Help and Support
Your com puter in cludes Help and Support, an easily accessible collection of h elp
in form ation , troublesh ooters, an d autom ated support. Use Help an d Support to an swer
question s about Win dows an d to h elp you quickly discover an d use th e m an y features of
your Gateway com puter.
To start Help and Support:
■
Click Start, th en click Help and Support. Help an d Support open s.
You can fin d h elp in form ation by clickin g a lin k, perform in g a search , or browsin g th e
in dex.
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Searching for a topic
To search for a topic in Help an d Support, type a word or ph rase (keyword) in th e Search
box located at th e top of an y Help an d Support screen , th en click th e arrow
button .
For each search , you receive th e followin g search result types:
■
■
■
Suggested Topics - Th ese topics are located in Help an d Support an d are relevan t to
your search topic.
Full-text Search Match es - Th ese topics are located in Help an d Support an d con tain
th e words you en tered in th e Search box.
Microsoft Kn owledge Base - Th ese topics are located on th e Microsoft Web site an d
con tain th e words you en tered in th e Search box. You m ust be con n ected to th e
In tern et to search for an d access th ese topics.
To view a list of your search results, click th e results h eader for th e type of results you
wan t to view.
To view a topic, click th e topic n am e in th e Search Results list.
Using Your Computer guide
In addition to th is guide, th e Using Your Computer guide h as been in cluded on your h ard
drive. Th is guide in cludes in form ation on usin g Win dows, usin g th e In tern et, sen din g a
fax, an d ch an gin g power-savin g settin gs as well as oth er topics.
To access the Using Your Computer guide:
■
Click Start, All Programs, th en click Gateway Documentation.
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Online help
Man y program s provide in form ation on lin e so you can research a topic or learn h ow to
perform a task wh ile you are usin g th e program . You can access m ost on lin e h elp
in form ation by selectin g a topic from a Help m en u or by clickin g a Help button .
You can search for in form ation by viewin g th e h elp con ten ts, ch eckin g th e in dex, search in g
for a topic or keyword, or browsin g th rough th e on lin e h elp.
Gateway contact information
For Tech n ical Support, see th e Gateway Business Service Plans guide th at cam e with your
system .
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Chapter 2
Checking Out Your
Gateway Computer
■ Iden tifyin g features
■ Locatin g your com puter serial n um ber
■ Locatin g th e Microsoft Certificate of
Auth enticity
■ Locatin g th e specification s for your
com puter
■ Purch asin g accessories
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Micro Tower
Front
Your com puter in cludes th e followin g com pon en ts.
Power button/
power indicator
CD/DVD eject button
CD/DVD/Recordable drive
Zip drive eject button
Zip drive/memory
card reader
(optional)
USB ports
Microphone
jack
Headphone
jack
Diskette drive
(optional)
Diskette eject button
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Component
Icon
Description
CD/DVD/Recordable
drive
Use this drive to listen to audio CDs, install games and programs, watch
DVDs, and store large files onto recordable discs (depending on drive
type).
This drive may be a CD, recordable CD, DVD, or recordable DVD drive.
To identify your drive type and for more information about your drive,
Power button/
power indicator
Press this button to turn the power on or off. You can also configure the
The button lights when the computer is turned on.
Diskette drive
(optional)
Insert a standard 3.5-inch diskette into the optional diskette drive. For
Zip drive (optional)
Use this drive to store larger files on Zip disks. For more information,
see “Using the Zip drive” on page 38.
Memory card reader
(optional)
Insert a memory card from a digital camera, MP3 player, PDA, cellular
telephone, or other devices into the memory card reader. For more
information, see “Using the memory card reader” on page 39.
USB ports
Plug a USB (Universal Serial Bus) device (such as a printer, scanner,
camera, keyboard, or mouse) into this port. For more information, see
“Installing a printer, scanner, or other peripheral device” on page 33.
Microphone jack
(red or pink)
Plug a microphone into this jack.
Headphone jack
(green)
Plug powered, analog front speakers, an external amplifier, or
headphones into this jack.
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Back
Your com puter in cludes th e followin g com pon en ts:
PS/2 keyboard port
USB ports
PS/2 mouse port
Kensington
lock slot
Case cover shipping
thumbscrew
Serial port
Parallel port
Monitor port
Ethernet
(network) jack
USB ports
Microphone jack
Audio input
(line in) jack
Headphone/speakers
(line out) jack
Power connector
Voltage switch
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Component
Icon
®
PS/2 keyboard port
Plug a Personal System/2 (PS/2) keyboard into this port.
USB ports
scanner, camera, keyboard, or mouse) into these ports. For
more information, see “Installing a printer, scanner, or other
peripheral device” on page 33.
Serial port
Plug a serial device (such as a digital camera) into this port.
For more information, see “Installing a printer, scanner, or other
peripheral device” on page 33.
Monitor port
Plug a monitor into this port.
Microphone jack
(red or pink)
Plug a microphone into this jack.
Power connector
PS/2 mouse port
Plug the power cord into this connector.
Plug a PS/2 mouse into this port.
Kensington™
lock slot
Secure your computer to an object by connecting a Kensington
cable lock to this slot.
Case cover
shipping
Remove this screw before opening the case.
thumbscrew
Parallel port
Plug a parallel device (such as a printer) into this port. For more
peripheral device” on page 33.
Ethernet (network)
jack
Plug a 10/100 Ethernet network cable or a device (such as a
DSL or cable modem for a broadband Internet connection) into
this jack.
For more information, see “Networking Your Computer” on
page 85 or see “Learning about the Internet” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.
Audio input (line in)
jack (blue)
Plug an external audio input source (such as a stereo) into this
jack so you can record sound on your computer.
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Component
Icon
Description
Headphone/
speakers jack (line
out) jack (green)
Plug powered speakers, an external amplifier, or headphones
into this jack.
Voltage switch
Before turning on your computer, make sure that this switch is
in the correct position for the correct power available. The
switch is preset at the factory with the correct voltage for your
area.
In the United States, the utility power is supplied at a nominal
115 volts at 60 Hz. The power supply should always be set to
this when your computer is operating in the United States. In
other areas of the world, such as Europe, the utility power is
supplied at 230 volts at 50 Hz. If your computer is operating
in an environment such as this, the voltage switch should be
moved to 230.
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Mid Tower
Front
Your com puter in cludes th e followin g com pon en ts.
CD/DVD/
Recordable drive
Optional CD/DVD/
Recordable drive
Diskette drive/Zip
drive/memory card
reader (optional)
Diskette eject button
Power button/
power indicator
USB ports
Microphone jack
Headphone jack
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Component
Icon
Description
CD/DVD/Recordable
drive
Use this drive to listen to audio CDs, install games and programs, watch
DVDs, and store large files onto recordable discs (depending on drive
type).
This drive may be a CD, recordable CD, DVD, or recordable DVD drive.
To identify your drive type and for more information about your drive,
Power button /
power indicator
Press this button to turn the power on or off. You can also configure the
The button lights when the computer is turned on.
Diskette drive
(optional)
Insert a standard 3.5-inch diskette into the optional diskette drive. For
Zip drive (optional)
Use this drive to store larger files on Zip disks. For more information,
see “Using the Zip drive” on page 38.
Memory card reader
(optional)
Insert a memory card from a digital camera, MP3 player, PDA, cellular
telephone, or other devices into the memory card reader. For more
information, see “Using the memory card reader” on page 39.
USB ports
Plug a USB (Universal Serial Bus) device (such as a printer, scanner,
camera, keyboard, or mouse) into this port. For more information, see
“Installing a printer, scanner, or other peripheral device” on page 33.
Microphone jack
(pink or red)
Plug a microphone into this jack.
Headphone jack
(green)
Plug powered, analog front speakers, an external amplifier, or
headphones into this jack.
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Back
Your com puter in cludes th e followin g com pon en ts:
Power connector
Voltage switch
Thumbscrew
PS/2 mouse port
PS/2 keyboard port
USB ports
Kensington lock slot
Parallel port
Serial port
Monitor port
Ethernet
(network) jack
USB ports
Microphone jack
Audio input jack
Headphone/
Speakers jack
Add-in monitor
port (optional)
S-Video out jack
(optional)
Thumbscrew
Modem jack
(optional)
Telephone jack
(optional)
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Component
Icon
Description
Power connector
Voltage switch
Plug the power cord into this connector.
Before turning on your computer, make sure that this switch is
in the correct position for the correct power available. The
switch is preset at the factory with the correct voltage for your
area.
In the United States, the utility power is supplied at a nominal
115 volts at 60 Hz. The power supply should always be set to
this when your computer is operating in the United States. In
other areas of the world, such as Europe, the utility power is
supplied at 230 volts at 50 Hz. If your computer is operating
moved to 230.
®
PS/2 keyboard port
Serial port
Plug a Personal System/2 (PS/2) keyboard into this port.
Plug a serial device (such as a digital camera) into this port.
For more information, see “Installing a printer, scanner, or other
peripheral device” on page 33.
Monitor port
Plug a monitor into this port if you do not have an add-in monitor
port.
Microphone jack
(red or pink)
Plug a microphone into this jack.
Headphone/
speakers jack (line
out) jack (green)
into this jack.
USB ports
Plug USB (Universal Serial Bus) devices (such as a printer,
scanner, camera, keyboard, or mouse) into these ports. For
more information, see “Installing a printer, scanner, or other
peripheral device” on page 33.
S-Video out jack
(optional)
Plug a standard S-Video cable into this optional jack. Plug the
other end of the cable into an S-Video jack on a television.
Telephone jack
(optional)
If your modem has a telephone jack, plug the cable for a
telephone into this jack.
Case cover
shipping
Remove these screws before opening the case.
thumbscrews
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Component
Icon
Description
PS/2 mouse port
Plug a PS/2 mouse into this port.
Kensington™
lock slot
Secure your computer to an object by connecting a Kensington
cable lock to this slot.
Parallel port
Plug a parallel device (such as a printer) into this port. For more
peripheral device” on page 33.
Ethernet (network)
jack
Plug a 10/100 Ethernet network cable or a device (such as a
DSL or cable modem for a broadband Internet connection) into
this jack.
For more information, see “Networking Your Computer” on
page 85 or see “Learning about the Internet” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.
Audio input (line in)
jack (blue)
Plug an external audio input source (such as a stereo) into this
jack so you can record sound on your computer.
Add-in monitor port
(optional)
If available, plug your monitor into this port.
Modem jack
(optional)
Plug a modem cable into this jack.
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Locating your serial number
Th e label on th e side of your com puter case con tain s in form ation th at iden tifies your
com puter serial n um ber. Gateway Tech n ical Support will n eed th is in form ation if you
call for assistan ce.
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Microsoft Certificate of Authenticity
Th e Microsoft Certificate of Auth en ticity label foun d on th e back or side of your com puter
in cludes th e product key code for your operatin g system .
Finding your specifications
For m ore in form ation about your com puter, such as m em ory size, m em ory type, an d h ard
drive size, visit Gateway’s eSupport page at support.gateway.com . Th e eSupport page also
h as lin ks to addition al Gateway docum en tation an d detailed specification s.
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Accessories
To order accessories, visit th e Accessory Store at accessories.gateway.com .
Memory
m em ory.
Printers
You can attach alm ost an y type of prin ter to your com puter. Th e m ost com m on types are
in kjet an d laser prin ters, wh ich prin t in color or black an d wh ite. See “In stallin g a prin ter,
scan n er, or oth er periph eral device” on page 33 for m ore in form ation about attach in g a
prin ter.
In kjet prin ters an d cartridges are relatively in expen sive, but th ey are slower th an laser
prin ters. Usin g an in kjet color prin ter, you can prin t pictures, ban n ers, an d greetin g cards,
as well as docum en ts.
Laser prin ters an d cartridges are m ore expen sive, but th ey prin t m uch faster th an in kjet
prin ters. Laser prin ters are better th an in kjet prin ters wh en you are prin tin g large
docum en ts.
Storage Devices
If you n eed addition al storage space or you wan t to back up your files, you can add storage
With a recordable CD or DVD drive, you can free up h ard drive space by backin g up files,
th en rem ovin g th em from your h ard drive. Writable CDs can h old as m uch as 700 MB of
data. Sin gle layer writable DVDs can h old as m uch as 4700 MB of data. Dual layer writable
DVDs h old as m uch as 8500 MB of data. For m ore in form ation about usin g recordable
drives, see “Creatin g CDs an d DVDs” on page 43.
If you n eed to back up your en tire system , you probably n eed a tape backup (TBU) drive.
TBU drives, like tape recorders, use m agn etic tape cartridges to store data. Tape drive
cartridges can store 2 GB, 20 GB, 40 GB, 130 GB, or m ore of data.
If you wan t to in crease your in tern al storage space, try replacin g your existin g h ard drive
with a larger drive.
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USB flash drive
Use a USB flash drive for storin g files or tran sferrin g files to an oth er com puter.
Uninterruptible power supplies
A stan dby, un in terruptible power supply (UPS) protects your com puter from data loss
durin g a total power failure. A UPS uses a battery to keep your com puter run n in g
tem porarily durin g a power failure so you can save your work an d sh ut down your
com puter correctly. A UPS m ay also provide protection from power surges.
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Chapter 3
Getting Started
■ Usin g your com puter safely
■ Protectin g your com puter from power
source problem s
■ Turn in g your com puter on an d off
■ Adjustin g th e volum e
■ Con n ectin g th e m odem an d n etwork
■ In stallin g periph eral devices
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Working safely
Before usin g your com puter, read th e followin g recom m en dation s for settin g up a safe an d
com fortable work area an d avoidin g discom fort an d strain .
Top of screen is not
higher than eye level
Screen is
perpendicular to
your line of sight
Hands and
arms are
parallel to
the floor
Feet are flat on the floor
Reducing eye strain
Sun ligh t or brigh t in door ligh tin g sh ould n ot reflect on th e m on itor screen or sh in e directly
in to your eyes.
■
Position th e com puter desk an d m on itor so you can avoid glare on your screen an d
ligh t sh in in g directly in to your eyes. Reduce glare by in stallin g sh ades or curtain s on
win dows, an d by in stallin g a glare screen filter on your m on itor.
■
■
Use soft, in direct ligh tin g in your work area. Do n ot use your com puter in a dark room .
Avoid focusin g your eyes on your com puter screen for lon g periods of tim e. Look away
from your com puter occasion ally, an d try to focus on distan t objects.
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Setting up your computer desk and chair
Wh en you are settin g up your com puter desk an d ch air, m ake sure th at th e desk is th e
appropriate h eigh t an d th e ch air h elps you m ain tain good posture.
■
■
Select a flat surface for your com puter desk.
Adjust th e h eigh t of th e com puter desk so your h an ds an d arm s are position ed parallel
to th e floor wh en you use th e keyboard an d m ouse. If th e desk is n ot adjustable or
is too tall, con sider usin g a keyboard drawer.
■
■
■
■
Use an adjustable ch air th at is com fortable, distributes your weigh t even ly, an d keeps
your body relaxed.
Position your ch air so th e keyboard is at or sligh tly below th e level of your elbow.
Th is position lets your sh oulders relax wh ile you type.
Adjust th e ch air h eigh t, adjust th e forward tilt of th e seat, or use a footrest to distribute
your weigh t even ly on th e ch air an d relieve pressure on th e back of your th igh s.
Adjust th e back of th e ch air so it supports th e lower curve of your spin e. You can use
a pillow or cush ion to provide extra back support.
Setting up your computer and computer accessories
■
■
■
Set up th e m on itor so th e top is n o h igh er th an eye level, th e m on itor con trols are
with in reach , an d th e screen is tilted to be perpen dicular to your lin e of sigh t.
Place your keyboard an d m ouse at a com fortable distan ce. You sh ould be able to reach
th em with out stretch in g.
Set paper h olders at th e sam e h eigh t an d distan ce as th e m on itor.
Sitting at your computer
■
Avoid ben din g, arch in g, or an glin g your wrists. Make sure th at th ey are in a relaxed
position wh en you type.
■
Do n ot slouch forward or lean far back. Sit with your back straigh t so your kn ees,
h ips, an d elbows form righ t an gles wh en you work.
■
■
Take breaks to stan d an d stretch your legs.
Avoid twistin g your torso or n eck.
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Avoiding discomfort and injury from repetitive strain
■
■
■
Vary your activities to avoid excessive repetition .
Take breaks to ch an ge your position , stretch your m uscles, an d relieve your eyes.
Fin d ways to break up th e work day, an d sch edule a variety of tasks.
Protecting from power source problems
Durin g a power surge, th e voltage level of electricity com in g in to your com puter can
in crease to far above n orm al levels an d cause data loss or system dam age. Protect your
com puter an d periph eral devices by con n ectin g th em to a surge protector, wh ich absorbs
voltage surges an d preven ts th em from reach in g your com puter.
Warning
High voltages can enter your computer through both the power cord
and the modem connection. Protect your computer by using a surge
protector. If you have a telephone modem, use a surge protector that
has a modem jack. If you have a cable modem, use a surge protector
that has an antenna/cable TV jack. During an electrical storm, unplug
both the surge protector and the modem.
An uninterruptible power supply (UPS) supplies battery power to your com puter durin g a
power failure. Alth ough you can n ot run your com puter for an exten ded period of tim e
with a UPS, a UPS lets you run your com puter lon g en ough to save your work an d sh ut
down your com puter n orm ally.
Checking the voltage selection
A power supply is in tegrated in to your com puter to provide power to th e system board,
add-in cards, an d periph eral devices. Th e voltage selection for your location is typically
set at th e factory. Use th e power selection switch on th e back of your com puter to set th e
power supply to 115V or 230V. To verify th at your system h as th e correct settin g for your
en viron m en t, ch eck th e voltage selection switch .
Caution
If you set the voltage selection switch incorrectly, your system will be
damaged. Make sure this switch is set correctly for your location
before turning on your computer.
In the United States, the utility power is supplied at a nominal 115
volts at 60 Hz. The power supply should always be set to this when
your computer is operating in the United States. In other areas of the
world, such as Europe, the utility power is supplied at 230 volts at
50 Hz. If your computer is operating in an environment such as this,
the voltage switch should be moved to 230.
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Starting your computer
To start your computer:
1 Con n ect th e cables to your com puter. See th e setup poster for setup in struction s.
2 Turn on your com puter.
3 If you are startin g your com puter for th e first tim e, follow th e on -screen in struction s
to set up your com puter.
Important
Your computer has a built-in variable speed fan. In addition, your
computer uses a powerful processor which produces heat. Both the
system fan and processor can run at different speeds at times to
ensure proper system cooling. You may notice an increase in the fan
noise when the fan is running at high speed and a decrease in the
fan noise when it switches to normal speed.
4 Turn on an y periph eral devices, such as prin ters or scan n ers, an d see th e
docum en tation th at cam e with th e device for setup in struction s.
Waking up your computer
Wh en you h ave n ot used your com puter for several m in utes or h ave n ot turn ed off your
com puter, it m ay en ter a power-savin g m ode called Standby. Wh ile in Stan dby, th e power
in dicator flash es.
If your com puter is in Stan dby m ode, m ove th e m ouse or press th e power button to “wake”
it up.
Tips & Tricks
For more information about changing the power button mode, see
“Changing Power-Saving Settings” in Using Your Computer which has
been included on your hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.
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Turning off your computer
Warning
When you turn off your computer, certain components in the power
supply and system board remain energized. In order to remove all
electrical power from your computer, unplug the power cord and
modem cable from the wall outlets. We recommend disconnecting the
power cord and modem cable when your computer will not be used
for long periods.
For more information about changing the power button mode, see
“Changing Power-Saving Settings” in Using Your Computer which has
been included on your hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.
To turn off your computer:
1 Click Start, th en click Turn Off Computer. Th e Turn Off Computer dialog box open s.
2 Click Turn Off. Win dows sh uts down an d turn s off your com puter.
Important
If for some reason you cannot use the Turn Off Computer option in
Windows to turn off your computer, press and hold the power button
for about five seconds, then release it.
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Restarting (rebooting) your computer
If your com puter does n ot respon d to keyboard or m ouse in put, you m ay h ave to close
program s th at are n ot respon din g. If closin g un respon sive program s does n ot restore your
com puter to n orm al operation , you m ay h ave to restart (reboot) your com puter.
To close unresponsive programs and restart your computer:
1 Press CTRL+ALT+DEL. Th e Task Manager win dow open s.
2 Click th e Applications tab, th en click th e program th at is n ot respon din g.
3 Click End Task.
4 Click X in th e top-righ t corn er of th e Windows Task Manager dialog box.
5 If your com puter does n ot respon d, turn it off, wait ten secon ds, th en turn it on again .
Important
If your computer does not turn off, press and hold the power button
for about five seconds, then release it.
As a part of th e regular startup process, a program to ch eck th e disk status run s
autom atically. Wh en th e ch ecks are fin ish ed, Win dows starts.
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Using the keyboard
Standard keyboard
Th is keyboard is th e basic m odel of keyboard available with your com puter.
Function keys
Navigation keys Indicators
Windows keys
Application
key
Directional
keys
Numeric
keypad
Press these keys...
To...
Function keys
Start program actions. Each program uses different function keys for
different purposes. See the program documentation to find out more
about the function key actions.
Navigation keys
Press these keys to move the cursor to the beginning of a line, to the
end of a line, up the page, down the page, to the beginning of a
document, or to the end of a document.
Indicators
Show if your NUM LOCK, CAPS LOCK, or SCROLL LOCK keys are
activated. Press the corresponding key to activate the function.
Windows keys
Press one of these keys to open the Windows Start menu. These keys
can also be used in combination with other keys to open utilities like
F (Search utility), R (Run utility), and E (Explorer utility).
Application key
Directional keys
Numeric keypad
Access shortcut menus and help assistants in Windows.
Move the cursor up, down, right, or left.
Use these keys to type numbers when the numeric keypad (NUM LOCK)
is turned on.
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Multifunction keyboard
Th is keyboard is th e full-featured m odel available with your com puter.
Function keys
Navigation keys Indicators
Windows keys
Application
key
Directional
keys
Numeric
keypad
Press these
keys...
To...
Function keys
Start program actions. Each program uses different function keys for different
purposes. See the program’s help to learn more about function key actions.
Navigation keys
Press these keys to move the cursor to the beginning of a line, to the end
of a line, up the page, down the page, to the beginning of a document, or
to the end of a document.
Indicators
Show if your NUM LOCK, CAPS LOCK, or SCROLL LOCK keys are activated.
Press the corresponding key to activate the function.
Windows keys
Press this key to open the Windows Start menu. This key can also be used
in combination with other keys to open utilities like F (Search utility), R (Run
utility), and E (Explorer utility).
Application key
Directional keys
Numeric keypad
Access shortcut menus and help assistants in Windows.
Move the cursor up, down, right, or left.
Use these keys to type numbers when the numeric keypad (NUM LOCK) is
turned on.
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Special-function buttons
Previous
Stop
Play/Pause
Next
Help
Volume down
Mute
Search
Internet
Volume up
E-mail
My Documents
Special-function buttons
Icons
Press to...
Previous
Return to the previous CD track or DVD chapter.
Play/Pause
Start or pause the play of the CD or DVD.
Stop
Stop the play of CD or DVD.
Move to the next CD track or DVD chapter.
Decrease the volume.
Next
Volume down
Volume up
Mute
Increase the volume.
Turn off all sound.
My Documents
Opens the My Documents folder. You can customize this
button to open another program.
Help
Open online help. You can customize this button to open
another program.
E-mail
Search
Open your e-mail program. You can customize this
button to open another program.
Open online search. You can customize this button to
open another program.
Internet
Open your Web browser. You can customize this button
to open another program.
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Adjusting the volume
You can use th e volum e con trols to adjust th e overall volum e an d th e volum e of specific
soun d devices in your com puter.
To adjust the overall volume level using hardware controls:
■
If you are usin g extern al speakers, turn th e kn ob on th e fron t of th e speakers.
-OR-
Use th e m ute an d volum e con trol button s on th e keyboard.
Tips & Tricks
For instructions on how to adjust the volume in Windows, see
“Adjusting the Volume” in Using Your Computer which has been
included on your hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.
Connecting the modem
Your com puter m ay h ave an option al 56K m odem th at you can use to con n ect to a stan dard
teleph on e lin e.
Warning
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
To connect the modem:
1 In sert on e en d of th e m odem cable in to th e m odem jack
on th e back of your
com puter.
2 In sert th e oth er en d of th e m odem cable in to a teleph on e wall jack. Th e m odem will
n ot work with digital or PBX teleph on e lin es.
3 Start your com puter, th en start your com m un ication s program .
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Connecting to a wired Ethernet network
Your com puter h as a n etwork jack th at you can use to con n ect to a 10/100 wired Eth ern et
n etwork.
Important
Your computer is equipped with a built-in Ethernet port.
For information about setting up a wired or wireless Ethernet network,
see “Networking Your Computer” on page 85.
To connect to a wired Ethernet network:
1 In sert on e en d of th e n etwork cable in to th e n etwork jack
on th e back of your
com puter.
2 In sert th e oth er en d of th e n etwork cable in to a n etwork jack.
Tips & Tricks
You can use your computer’s Ethernet jack for more than just networking.
Many broadband Internet connections, such as cable modems and DSL
modems, connect to your computer’s Ethernet jack. For more information,
see “Using the Internet” in Using Your Computer which has been included
on your hard drive. To access this guide, click Start, All Programs, then
click Gateway Documentation.
Installing a printer, scanner, or other
peripheral device
Important
Before you install a printer, scanner, or other peripheral device, see
Your com puter h as on e or m ore of th e followin g ports: Un iversal Serial Bus (USB), serial,
an d parallel. You use th ese ports to con n ect periph eral devices such as prin ters, scan n ers,
an d digital cam eras to your com puter. For m ore in form ation about port location s,
“Ch eckin g Out Your Gateway Com puter” on page 5.
USB ports support plug-and-play an d hot-swapping, wh ich m ean s th at your com puter will
usually recogn ize such a device wh en ever you plug it in to th e appropriate port. Wh en you
use a USB device for th e first tim e, your com puter will prom pt you to in stall an y software
th e device n eeds. After doin g th is, you can discon n ect an d recon n ect th e device at an y
tim e.
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Parallel an d serial port devices are n ot plug-an d-play. See th e device docum en tation for
detailed in form ation an d in stallation in struction s.
Help and
Support
For more information about installing peripheral devices, click Start,
then click Help and Support.
Type the keyword in stallin g devices in the Search box
, then click the arrow.
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Using the diskette drive
Th e option al diskette drive uses 3.5-in ch diskettes (som etim es called floppy disks).
Diskettes are useful for storin g files or tran sferrin g files to an oth er com puter.
Micro Tower
Eject button
Activity indicator
Diskette slot
Mid Tower
Activity indicator Diskette
slot
Eject button
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To use a diskette:
1 In sert th e diskette in to th e diskette drive with th e label facin g up (or left, if usin g
your Micro Tower case vertically).
2 To access a file on th e diskette, click Start, th en click My Computer. Double-click th e
drive letter (for exam ple, th e A: drive), th en double-click th e file n am e.
3 To rem ove th e diskette, m ake sure th at th e drive activity ligh t is off, th en press th e
diskette eject button .
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Using the Zip drive
Iom ega Zip drives, like diskette drives, use disks to store data. Zip disks can store 100 MB,
250 MB, or 750 MB of data. You can use th e option al Zip drive to back up files you do
n ot use so you can rem ove th em from your h ard drive. Zip drives also provide an easy
way to tran sfer files between com puters (if both com puters h ave in tern al Zip drives or if
you h ave on e extern al, portable Zip drive).
Eject button
Disk slot
To use a Zip disk:
1 In sert th e Zip disk in to th e Zip drive with th e label facin g up (or left, if usin g your
Micro Tower case vertically).
2 To access a file on th e Zip disk, click Start, th en click My Computer. Double-click th e
drive letter (for exam ple, th e B: drive), th en double-click th e file n am e.
3 To rem ove th e Zip disk, press th e eject button .
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Using the memory card reader
You can use th e option al m em ory card reader to tran sfer pictures from a digital cam era
to your com puter. You can also use th e m em ory card reader to tran sfer data between your
com puter an d a device th at uses m em ory cards, such as a PDA, MP3 player, or cellular
ph on e. Each slot is assign ed a differen t drive letter (for exam ple, th e E: an d F: drives) so
data can be tran sferred from on e m edia type to an oth er.
See th e addition al docum en tation th at cam e with your com puter for specific in form ation
on supported m em ory card types.
Memory card types
Th e m em ory card reader supports som e or all of th e followin g card types:
■
■
■
■
■
■
■
Secure Digital™
MultiMediaCard™
SM (Sm artMedia™)
Mem ory Stick®
Mem ory Stick PRO™
Com pactFlash ®
IBM Microdrive™
Inserting a memory card
Caution
To avoid memory card damage or errors while using a memory card,
insert only one memory card in a slot at a time.
To use a memory card:
1 In sert th e m em ory card in to th e appropriate m em ory card slot.
2 To access a file on th e m em ory card, click Start, th en click My Computer. Double-click
th e drive letter (for exam ple, th e E: drive), th en double-click th e file n am e.
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To remove a memory card:
■
Wait for th e m edia reader access in dicator to stop blin kin g, th en pull th e card out of
th e slot.
Caution
Do not remove the card or turn off the computer while the card reader
access indicator is blinking. You could lose data. Also, remove the
card from the reader before you turn off the computer.
Important
Do not use the remove hardware
icon in the taskbar to remove
the memory card. If you use the remove hardware icon, your
computer will not recognize your memory card reader until you restart
the computer.
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Using the CD or DVD drive
You can use your com puter to en joy a wide variety of m ultim edia features.
Identifying drive types
Your Gateway com puter m ay con tain on e of th e followin g drive types. Look on th e fron t
of th e drive for on e or m ore of th e followin g logos:
If your drive has this logo... This is your drive type... Use your drive for...
Installing programs,
playing audio CDs, and
accessing data.
CD drive
Installing programs,
playing audio CDs,
accessing data, and
creating CDs.
CD-RW drive
DVD/CD-RW drive
DVD drive
Installing programs,
playing audio CDs,
accessing data, creating
CDs, and playing DVDs.
Installing programs,
playing audio CDs,
playing DVDs, and
accessing data.
Installing programs,
playing audio CDs,
DVD+RW
playing DVDs, accessing
data, and recording video
and data to DVD+R or
DVD+RW discs.
Installing programs,
playing audio CDs,
DVD R/RW drive
playing DVDs, accessing
data, and recording video
and data to DVD+R,
DVD+RW, DVD-R, and
DVD-RW discs.
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Inserting a CD or DVD
Activity
indicator
Manual
eject hole
Eject
button
Important
Some music CDs have copy protection software. You may not be able
to play these CDs on your computer.
To insert a CD or DVD:
1 Press th e eject button on th e CD or DVD drive.
2 Place th e disc in th e tray with th e label facin g up (or to th e left, if usin g your Micro
Tower case vertically).
Important
When you place a single-sided disc in the tray, make sure that the
label side is facing up (or left, if using your Micro Tower case
vertically). If the disc has two playable sides, place the disc so the
name of the side you want to play is facing up (or left).
3 Press th e eject button to close th e tray.
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Playing a CD
Use th e m usic program or Win dows Media Player on your com puter to:
■
■
■
■
■
Play m usic CDs
Create MP3 m usic files from your m usic CDs
Edit m usic track in form ation
Use your m usic files to build a m usic library
Listen to In tern et Radio
Tips & Tricks
For more information about playing CDs, see “Playing CDs” in Using
Your Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click Gateway
Documentation.
Playing a DVD
A Digital Versatile Disc (DVD) is sim ilar to a stan dard CD but h as greater data capacity.
Because of th is in creased capacity, full-len gth m ovies, several album s of m usic, or several
gigabytes of data can fit on a sin gle disc. You can play DVDs with th e DVD program or
Win dows Media Player on your com puter.
Tips & Tricks
For more information about playing DVDs, see “Playing DVDs” in
Using Your Computer which has been included on your hard drive.
To access this guide, click Start, All Programs, then click Gateway
Documentation.
Creating CDs and DVDs
You can use th e CD an d DVD burn in g program on your com puter to copy tracks from a
m usic CD to your h ard drive, copy or create data CDs an d DVDs, create m usic CDs, create
video DVDs, an d m ore.
Tips & Tricks
For more information about creating CDs and DVDs, see “Creating
CDs and DVDs” in Using Your Computer which has been included
on your hard drive. To access this guide, click Start, All Programs,
then click Gateway Documentation.
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Chapter 5
Maintaining Your Computer
■ Carin g for your com puter
■ Updatin g Win dows
■ Protectin g your com puter from viruses
■ Clean in g your com puter
■ Restorin g your system
■ Open in g th e com puter case
■ Addin g m em ory an d replacin g th e
battery
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Caring for your computer
To exten d th e life of your com puter:
■
Wh en tran sportin g your com puter, we recom m en d th at you put it in th e origin al
packagin g m aterials.
■
Keep diskettes an d your com puter away from m agn etic fields. Magn etic fields can erase
data on both diskettes an d h ard drives.
■
■
Avoid subjectin g your com puter to extrem e tem perature ch an ges.
Keep all liquids away from your com puter. Wh en spilled on to com puter com pon en ts,
alm ost an y liquid can result in extrem ely expen sive repairs th at are n ot covered un der
your warran ty.
■
Avoid dusty or dirty work en viron m en ts. Dust an d dirt can clog th e in tern al
m ech an ism s.
■
■
Do n ot block th e ven tilation fan .
Wh en storin g your com puter for an exten ded period of tim e, un plug AC power.
Updating Windows
Win dows Update is th e on lin e exten sion of Win dows th at h elps you to keep your com puter
up-to-date. Use Win dows Update to ch oose updates for your com puter’s operatin g system ,
software, an d h ardware. New con ten t is added to th e site regularly, so you can always get
th e m ost recen t updates an d fixes to protect your com puter an d keep it run n in g sm ooth ly.
Win dows Update scan s your com puter an d provides you with a tailored selection of
updates th at apply on ly to th e software an d h ardware on your com puter.
To run Windows Update:
1 Con n ect to th e In tern et.
2 Click Start, All Programs, th en click Windows Update.
3 Click Scan for Available Updates.
Help and
Support
For more information about Windows Update, click Start, then click
Help and Support.
Type the keyword Win dows Upd ate in the HelpSpot Search box
, then click the arrow.
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Protecting your computer from viruses
A virus is a program th at attach es itself to a file on a com puter, th en spreads from on e
com puter to an oth er. Viruses can dam age data or cause your com puter to m alfun ction .
Som e viruses go un detected for a period of tim e because th ey are activated on a certain date.
Protect your com puter from a virus by:
■
Registerin g an d subscribin g to Norton An tiVirus. You received a free, lim ited-tim e
subscription to th e Norton An tiVirus service wh en you purch ased your com puter.
■
Usin g th e Norton ® An tiVirus program to ch eck files an d program s th at are on
diskettes, attach ed to e-m ail m essages, or down loaded from th e In tern et.
■
■
Ch eckin g all program s for viruses before in stallin g th em .
Disablin g m acros on suspicious Microsoft Word an d Excel files. Th ese program s will
warn you if a docum en t th at you are open in g con tain s a m acro th at m igh t h ave a
virus.
■
Periodically updatin g th e Norton An tiVirus program to protect again st th e latest
viruses.
Help and
Support
For more information about protecting your computer against viruses,
click Start, then click Help and Support.
Type the keyword viru ses in the Search box
,
then click the arrow.
To scan for viruses:
1 Click Start, All Programs, Norton AntiVirus, th en click Norton AntiVirus 2004. Norton
An tiVirus open s.
Scan for
viruses
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2 Click Scan for Viruses.
Scan
3 Click th e type of scan you wan t to m ake in th e Scan for Viruses area, th en un der
Action s, click Scan.
To remove a virus:
1 If Norton An tiVirus fin ds a virus, follow all on -screen in struction s to rem ove th e virus.
2 Turn off your com puter an d leave it off for at least 30 secon ds.
3 Turn on your com puter an d rescan for th e virus.
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To update Norton AntiVirus:
Tips & Tricks
You received a free, limited-time subscription to the Norton AntiVirus
service when you purchased your computer. To update Norton
AntiVirus after the free subscription period, you must extend your
subscription.
1 Make sure th at you are con n ected to th e In tern et.
2 Click Start, All Programs, Norton AntiVirus, th en click LiveUpdate - Norton AntiVirus. Th e
LiveUpdate wizard open s.
3 Follow th e on -screen in struction s to update your Norton An tiVirus program with th e
latest virus protection files.
4 Wh en th e program h as fin ish ed, click Finish.
Cleaning your computer
Keepin g your com puter clean an d th e ven ts free from dust h elps keep your com puter
perform in g at its best. You m ay wan t to gath er th ese item s an d put togeth er a com puter
clean in g kit:
■
■
■
■
A soft, lin t-free cloth
An aerosol can of air th at h as a n arrow, straw-like exten sion
Cotton swabs
A CD or DVD drive clean in g kit
Cleaning the exterior
Warning
When you shut down your computer, the power turns off, but some
electrical current still flows through your computer. To avoid possible
injury from electrical shock, unplug the power cord and modem cable
from the wall outlets.
Always turn off your com puter an d oth er periph erals before clean in g an y com pon en ts.
Use a dam p, lin t-free cloth to clean your com puter an d oth er parts of your system . Do
n ot use abrasive or solven t clean ers because th ey can dam age th e fin ish on com pon en ts.
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Your com puter is cooled by air circulated th rough th e ven ts on th e case, so keep th e ven ts
free of dust. With your com puter turn ed off an d un plugged, brush th e dust away from
th e ven ts with a dam p cloth . Be careful n ot to drip an y water in to th e ven ts. Do n ot attem pt
to clean dust from th e in side of your com puter.
Cleaning the keyboard
You sh ould clean th e keyboard occasion ally by usin g an aerosol can of air with a n arrow,
straw-like exten sion to rem ove dust an d lin t trapped un der th e keys.
If you spill liquid on th e keyboard, turn off your com puter an d turn th e keyboard upside
down . Let th e liquid drain , th en let th e keyboard dry before tryin g to use it again . If th e
keyboard does n ot work after it dries, you m ay n eed to replace it.
Cleaning the monitor
To clean an LCD or flat pan el display m on itor, use a soft cloth an d water to clean th e
LCD screen . Squirt a little water on th e cloth (n ever directly on th e screen ), an d wipe th e
screen with th e cloth .
Caution
A flat panel display or LCD screen is made of specially coated glass
and can be scratched or damaged by abrasive or ammonia-based
glass cleaners.
To clean a CRT m on itor, use a soft cloth an d glass clean er to clean th e m on itor screen .
Squirt a little clean er on th e cloth (n ever directly on th e screen ), an d wipe th e screen with
th e cloth .
Cleaning the mouse
If th e m ouse poin ter begin s m ovin g erratically across th e com puter screen or becom es
difficult to con trol precisely, clean in g th e m ouse will likely im prove its accuracy.
To clean your optical mouse:
■
Wipe th e bottom of th e m ouse with a dam p lin t-free cloth
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To clean your trackball mouse:
1 Turn th e m ouse upside down .
2 Rotate th e retain in g rin g on th e bottom of th e m ouse coun ter-clockwise, th en rem ove
th e retain in g rin g an d m ouse ball.
3 Rem ove an y dust, lin t, or dirt from th e m ouse ball with a soft cloth .
4 Clean th e m ouse rollers with a cotton swab dipped in isopropyl alcoh ol.
Mouse rollers
5 Replace th e m ouse ball an d lock th e retain in g rin g in to place.
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Cleaning CDs or DVDs
Wipe from th e cen ter to th e edge, n ot aroun d in a circle, usin g a product m ade especially
for th e purpose.
Restoring your system
All program s th at were prein stalled on your com puter are available on th e backup Restore
CDs or DVDs th at you created, th e Restore CDs or DVD th at sh ipped with your com puter,
or th ey are available on th e h ard drive. If you n eed to restore your com puter to th e origin al
con figuration , you can restore from th e backup Restore CDs or DVDs or you can restore
from th e backup files located on th e h ard drive.
Th e in struction s to use th e Restore CDs or DVDs or h ard drive backup files are in cluded
with th e blan k CDs or DVDs th at cam e with your com puter.
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Preventing static electricity discharge
Th e com pon en ts in side your com puter are extrem ely sen sitive to static electricity, also
kn own as electrostatic discharge (ESD).
Warning
To avoid exposure to dangerous electrical voltages and moving parts,
turn off your computer and unplug the power cord and modem and
network cables before opening the case.
Caution
ESD can permanently damage electrostatic discharge-sensitive
components in your computer. Prevent ESD damage by following
ESD guidelines every time you open the computer case.
Before open in g th e com puter case, follow th ese guidelin es:
■
■
Turn off your com puter.
Wear a groun din g wrist strap (available at m ost electron ics stores) an d attach it to a
bare m etal part of your com puter.
Warning
To prevent risk of electric shock, do not insert any object into the vent
holes of the power supply.
■
■
Touch a bare m etal surface on th e back of th e com puter.
Un plug th e power cord an d th e m odem an d n etwork cables.
Before workin g with com puter com pon en ts, follow th ese guidelin es:
■
■
Avoid static-causin g surfaces such as carpeted floors, plastic, an d packin g foam .
Rem ove com pon en ts from th eir an tistatic bags on ly wh en you are ready to use th em .
Do n ot lay com pon en ts on th e outside of an tistatic bags because on ly th e in side of
th e bags provide electrostatic protection .
■
Always h old expan sion cards by th eir edges or th eir m etal m oun tin g brackets. Avoid
touch in g th e edge con n ectors an d com pon en ts on th e cards. Never slide expan sion
cards or com pon en ts over an y surface.
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Maintaining the Micro Tower case
Opening the case
Warning
turn off your computer, then unplug the power cord and modem cable
before opening the case.
To open the case:
1 Follow th e in struction s in “Preven tin g static electricity disch arge” on page 53.
an d all periph eral device cables.
3 Press th e power button to drain an y residual power from your com puter.
4 If your case cover h as a case cover sh ippin g th um bscrew in stalled on th e back of th e
case, rem ove th e screw. For in form ation about th e location of th e screw, see “Back”
on page 8.
5 For m ore stability, place your com puter on its side with th e rubber feet restin g on
your workspace.
6 Pull up on th e cover release h an dle.
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7 Lift th e side pan el up.
8 Lift th e side pan el away from th e case.
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Closing the case
To close the case:
1 Make sure th at all of th e in tern al cables are arran ged in side th e case so th ey will n ot
be pin ch ed wh en you close th e case.
2 Align th e door tabs in to th e case n otch es.
Case notches
3 Swin g th e side pan el toward th e case un til th e release h an dle locks.
4 Recon n ect th e cables an d power cord.
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Installing memory
Wh en you upgrade th e com puter m em ory, m ake sure th at you in stall th e correct type of
m em ory m odule for your com puter. Your com puter uses DIMM m em ory.
To install or replace DIMM memory:
1 Open th e case by followin g th e in struction s in “Open in g th e case” on page 54.
2 Fin d th e m em ory m odule ban ks on your system board.
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3 If you are rem ovin g a DIMM from th e m em ory m odule ban k, gen tly pull th e plastic
tabs away from th e sides of th e m em ory m odule an d rem ove it.
- OR -
If you are addin g a DIMM to an em pty m em ory m odule ban k, gen tly pull th e plastic
tabs away from th e sides of th e m em ory m odule ban k.
4 Align th e n otch es on th e n ew DIMM with th e n otch es on th e m em ory m odule ban k
an d press th e m odule firm ly in to th e ban k. Th e tabs on th e sides of th e m em ory
m odule sh ould secure th e m em ory m odule autom atically. Wh en th e m odule is secure,
you h ear a click.
5 Close th e case by followin g th e in struction s in “Closin g th e case” on page 56.
6 Recon n ect th e cables an d th e power cord.
7 Turn on your com puter. Win dows starts an d th e Win dows desktop appears.
8 Click Start, Control Panel, th en click Performance and Maintenance (if in Category view).
Click/Double-click System. Th e am oun t of m em ory in your com puter is sh own at th e
bottom of th e System Properties dialog box in th e Gen eral tab.
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Replacing the system battery
If th e com puter clock does n ot keep tim e or th e settin gs in th e BIOS Setup utility are n ot
saved wh en you turn off your com puter, replace th e system battery. Use a battery of th e
sam e size an d voltage as th e origin al battery th at was in your com puter.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries following the manufacturer’s
instructions.
To replace the battery:
1 Sh ut down your com puter.
2 Open th e case by followin g th e in struction s in “Open in g th e case” on page 54.
3 Locate th e old battery on th e system board an d n ote its orien tation . You will n eed
to in stall th e n ew battery th e sam e way.
4 Wh ile push in g down on th e battery release tab, place th e edge of a sm all flat-h ead
screwdriver un der th e battery an d lift th e battery up un til it pops out of th e socket.
5 Make sure th at th e positive (+) side of th e n ew battery is facin g up, th en press th e
battery in to th e socket un til it sn aps in to place.
6 Close th e case by followin g th e in struction s in “Closin g th e case” on page 56.
7 Recon n ect all extern al cables an d th e power cord.
8 Turn on your com puter.
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Maintaining the Mid Tower case
Opening the case
Warning
turn off your computer, then unplug the power cord and modem cable
before opening the case.
To open the case:
1 Follow th e in struction s in “Preven tin g static electricity disch arge” on page 53.
2 Sh ut down your com puter, th en discon n ect th e power cord an d m odem , n etwork,
an d all periph eral device cables.
3 Press th e power button to drain an y residual power from your com puter.
4 Rem ove th e two th um bscrews on th e back of th e case.
5 Pull th e side pan el away from th e com puter.
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Closing the case
To close the case:
1 Make sure th at all of th e in tern al cables are arran ged in side th e case so th ey will n ot
be pin ch ed wh en you close th e case.
2 Align th e tabs on th e bottom of th e pan el in to th e case n otch es.
3 Swin g th e side pan el toward th e case un til it is flush with th e side of th e case.
4 Replace th e th um bscrews.
5 Recon n ect th e cables an d power cord.
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Removing the front bezel
Som e upgradin g procedures m ay require you to rem ove th e fron t bezel.
To remove the front bezel:
■
Position th e com puter wh ere you can grasp th e fron t bottom edge of th e bezel, th en
pull th e bezel out an d away from th e case.
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To replace the front bezel:
1 Align th e latch pin s with th e com puter latch h oles.
2 Press th e bezel firm ly in to place.
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Installing memory
Wh en you upgrade th e com puter m em ory, m ake sure th at you in stall th e correct type of
m em ory m odule for your com puter. Your com puter uses DIMM m em ory.
To install or replace DIMM memory:
1 Open th e case by followin g th e in struction s in “Open in g th e case” on page 60.
2 Fin d th e m em ory m odule ban ks on your system board.
3 If you are rem ovin g a DIMM from th e m em ory m odule ban k, gen tly pull th e plastic
tabs away from th e sides of th e m em ory m odule an d rem ove it.
- OR -
If you are addin g a DIMM to an em pty m em ory m odule ban k, gen tly pull th e plastic
tabs away from th e sides of th e m em ory m odule ban k.
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4 Align th e n otch es on th e n ew DIMM with th e n otch es on th e m em ory m odule ban k
an d press th e m odule firm ly in to th e ban k. Th e tabs on th e sides of th e m em ory
m odule sh ould secure th e m em ory m odule autom atically. Wh en th e m odule is secure,
you h ear a click.
5 Close th e case by followin g th e in struction s in “Closin g th e case” on page 61.
6 Recon n ect th e cables an d th e power cord.
7 Turn on your com puter. Win dows starts an d th e Win dows desktop appears.
8 Click Start, Control Panel, th en click Performance and Maintenance (if in Category view).
Click/Double-click System. Th e am oun t of m em ory in your com puter is sh own at th e
bottom of th e System Properties dialog box in th e Gen eral tab.
Replacing the system battery
If th e com puter clock does n ot keep tim e or th e settin gs in th e BIOS Setup utility are n ot
saved wh en you turn off your com puter, replace th e system battery. Use a battery of th e
sam e size an d voltage as th e origin al battery th at was in your com puter.
Warning
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries following the manufacturer’s
instructions.
To replace the battery:
1 Sh ut down your com puter.
2 Open th e case by followin g th e in struction s in “Open in g th e case” on page 60.
3 Locate th e old battery on th e system board an d n ote its orien tation . You will n eed
to in stall th e n ew battery th e sam e way.
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4 Wh ile push in g down on th e battery release tab, place th e edge of a sm all flat-h ead
screwdriver un der th e battery an d lift th e battery up un til it pops out of th e socket.
Battery
5 Make sure th at th e positive (+) side of th e n ew battery is facin g up, th en press th e
battery in to th e socket un til it sn aps in to place.
6 Close th e case by followin g th e in struction s in “Closin g th e case” on page 61.
7 Recon n ect all extern al cables an d th e power cord.
8 Turn on your com puter.
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Safety guidelines
■
Never rem ove your com puter case cover wh ile your com puter is turn ed on an d wh ile
th e m odem cable an d th e power cord are con n ected.
■
Make sure th at you are correctly groun ded before accessin g in tern al com pon en ts. For
m ore in form ation about preven tin g dam age from static electricity, see “Preven tin g
static electricity disch arge” on page 53.
Warning
To avoid bodily injury, do not attempt to troubleshoot your computer
problem if:
■
Power cords or plugs are damaged
Liquid has been spilled into your computer
Your computer was dropped
The case was damaged
■
■
■
Instead, unplug your computer and contact a qualified computer
technician.
First steps
If you h ave problem s with your com puter, try th ese th in gs first:
■
Make sure th at th e AC power adapter is con n ected to your com puter an d an AC outlet
an d th at th e AC outlet is supplyin g power.
■
■
If you use a power strip or surge protector, m ake sure th at it is turn ed on .
If a periph eral device (such as a keyboard or m ouse) does n ot work, m ake sure th at
all con n ection s are secure.
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Make sure th at your h ard drive is n ot full.
If an error m essage appears on th e screen , write down th e exact m essage. Th e m essage
m ay h elp Gateway Custom er Care in diagn osin g an d fixin g th e problem .
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If you added or rem oved periph eral devices, review th e in stallation procedures you
perform ed an d m ake sure th at you followed each in struction .
If an error occurs in a program , see th e program ’s prin ted docum en tation or th e on lin e
h elp.
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Troubleshooting
Add-in cards
The computer does not recognize an add-in card
■
Sh ut down an d restart your com puter.
■
th e docum en tation th at cam e with your add-in card.
Audio
See “Soun d” on page 83.
Battery
See “Power” on page 81.
CD or DVD drives
■
Make sure th at th e disc label is facin g up, th en try again .
■
Try a differen t disc. Occasion ally discs are flawed or becom e scratch ed an d can n ot be
read by th e CD or DVD drive.
■
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If you are tryin g to play a DVD, m ake sure th at you h ave a DVD drive. To iden tify
your drive type, see “Iden tifyin g drive types” on page 41.
Your com puter m ay be experien cin g som e tem porary m em ory problem s. Sh ut down
an d restart your com puter.
Som e m usic CDs h ave copy protection software. You m ay n ot be able to play th ese
CDs on your com puter.
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Clean th e disc. For m ore in form ation , see “Clean in g CDs or DVDs” on page 52.
Make sure th at th e drive is con figured correctly by followin g th e in struction s in th e
drive docum en tation .
■
Rein stall th e device driver.
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Make sure th at th e disc label is facin g up, th en try again .
■
CDs on your com puter.
■
■
Make sure th at th e volum e con trols are turn ed up. For m ore in form ation , see
“Adjustin g th e volum e” on page 32.
Make sure th at th e m ute con trols are turn ed off. For m ore in form ation , see “Adjustin g
th e volum e” on page 32.
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Make sure th at th e speaker cables are con n ected correctly an d securely.
Sh ut down an d restart your com puter.
Rein stall th e audio device drivers.
A DVD movie will not play
■
Make sure th at you h ave a DVD drive. To iden tify your drive type, see “Iden tifyin g
drive types” on page 41.
■
■
Make sure th at th e disc label is facin g up, th en try again .
Try a differen t disc. Occasion ally discs are flawed or becom e scratch ed an d can n ot be
read by th e DVD drive.
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Sh ut down an d restart your com puter.
Clean th e disc. For m ore in form ation , see “Clean in g CDs or DVDs” on page 52.
Rein stall th e device driver.
Make sure th at th e DVD program h as been in stalled on your com puter.
DVDs an d DVD drives con tain regional codes th at h elp con trol DVD title exports an d
h elp reduce illegal disc distribution . To be able to play a DVD, th e disc’s region al code
an d your DVD drive’s region al code m ust m atch .
Th e region al code on your DVD drive is determ in ed by your com puter’s delivery
address. Th e region al code for th e Un ited States an d Can ada is 1. Th e region al code
for Mexico is 4. Your DVD drive’s region al code m ust m atch th e region al code for th e
disc. Th e region al code for th e disc is on th e disc, disc docum en tation , or disc
packagin g.
If th e DVD m ovie does n ot play, th e disc’s region al code an d your DVD drive’s region al
code m ay n ot m atch .
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Computer
The computer will not start
■
Make sure th at th e power cord is con n ected to an AC power source an d your com puter
is turn ed on .
Diskette drive
The diskette drive is not recognized
■
Sh ut down an d restart your com puter.
You cannot save a file to diskette or you see the message “disk is full or
write-protected”
■
Make sure th at th e write-protection tab on th e upper-righ t corn er of th e diskette is
down (un protected).
■
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■
Delete un n ecessary files on th e diskette an d try again .
Make sure th at th e diskette you are usin g is IBM-com patible.
Try a differen t diskette. Occasion ally diskettes are flawed an d can n ot be read by th e
diskette drive.
■
Run Error-ch eckin g on th e diskette. For m ore in form ation , see “Ch eckin g th e h ard
drive for errors” in Using Your Computer wh ich h as been in cluded on your h ard drive.
To access th is guide, click Start, All Programs, th en click Gateway Documentation.
If errors are detected an d corrected, try usin g th e diskette again .
You see a “Access Denied” or “Write protect” error message
■
Move th e write-protection tab in th e upper-righ t corn er of th e diskette down
(un protected).
■
■
■
Th e diskette m ay be full. Delete un n ecessary files on th e diskette an d try again .
Make sure th at th e diskette you are usin g is IBM-com patible.
Try a differen t diskette. Occasion ally diskettes are flawed an d can n ot be read by th e
diskette drive.
You see a “Disk is full” error message
■
Delete un n ecessary files on th e diskette.
■
Try a differen t diskette. Occasion ally diskettes are flawed an d can n ot be read by th e
diskette drive.
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Run Error ch eckin g on th e diskette. For m ore in form ation , see “Ch eckin g th e h ard
drive for errors” in Using Your Computer wh ich h as been in cluded on your h ard drive.
To access th is guide, click Start, All Programs, th en click Gateway Documentation.
You see a “Non-system disk” or “Disk error” error message
■
Eject th e diskette from th e diskette drive, th en press ENTER.
■
Make sure th at th e diskette you are usin g is IBM-com patible.
Rem ove th e diskette from th e drive. If th e ligh t stays on , try restartin g your com puter.
■
DVD drives
See “CD or DVD drives” on page 69.
File management
A file was accidentally deleted
If a file was deleted wh ile h oldin g down th e SHIFT key, th e file can n ot be restored.
To restore deleted files:
1 Double-click th e Recycle Bin icon .
2 Righ t-click th e file you wan t to restore, th en click Restore. Th e file is restored to
th e place wh ere it was origin ally deleted from .
If th e Recycle Bin was em ptied before you try to restore a file, th e file can n ot be
restored.
Help and
Support
For more information about restoring deleted files, click Start, then
click Help and Support.
Type the keyword System Restore in the Search box
, then click the arrow.
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Hard drive
You see an “Insufficient disk space” error message
■
Delete un n ecessary files from th e h ard drive usin g Disk Clean up. For in struction s on
deletin g un n ecessary files, see “Usin g Disk Clean up” in Using Your Computer wh ich
h as been in cluded on your h ard drive. To access th is guide, click Start, All Programs,
th en click Gateway Documentation.
■
Em pty th e Recycle Bin by righ t-clickin g th e Recycle Bin icon , th en clickin g Empty
Recycle Bin.
Caution
All deleted files will be lost when you empty the Recycle Bin.
■
Save your files to an oth er drive. If th e h ard drive is full, copy an y files n ot regularly
used to backup m edia, th en delete th em from th e h ard drive.
Help and
Support
For more information about file management, click Start, then click
Help and Support.
Type the keyword file m an agem en t in the Search box
, then click the arrow.
You see a “Data error” message
Th is m ay be th e result of a defective area on th e h ard drive. To fix h ard drive problem s,
run th e Error ch eckin g program . For in struction s on fixin g h ard drive problem s, see
“Ch eckin g th e h ard drive for errors” in Using Your Computer wh ich h as been in cluded on
your h ard drive. To access th is guide, click Start, All Programs, th en click Gateway
Documentation.
The hard drive cannot be accessed, or you see a “General failure reading drive C” error
message
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■
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If a diskette is in th e diskette drive, eject it an d restart your com puter.
Press CTRL+ALT+DEL to restart your com puter.
If your com puter h as been subjected to static electricity or ph ysical sh ock, you m ay
n eed to rein stall th e operatin g system .
You see a “Non-system disk” or “disk error” error message
■
Eject th e diskette from th e diskette drive, th en press ENTER.
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Internet
You cannot connect to the Internet
■
th e m odem jack an d n ot th e Eth ern et n etwork jack. See “Back” on page 8 to m ake
sure th at th e con n ection s h ave been m ade correctly.
If you are usin g a cable or DSL m odem , m ake sure th at th e m odem cable is plugged
in to th e Eth ern et n etwork jack an d n ot th e m odem jack. See “Back” on page 8 to m ake
sure th at th e con n ection s h ave been m ade correctly.
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■
Make sure th at you do n ot h ave a problem with your m odem . For m ore in form ation ,
“Modem (dial-up)” on page 76.
Make sure th at your accoun t with your In tern et service provider (ISP) is set up
correctly. Con tact your ISP tech n ical support for h elp.
Help and
Support
For more information about troubleshooting Internet connections,
click Start, then click Help and Support.
Type the keyword troublesh ootin g con n ection s in the Search box
, then click the arrow.
You see an “Unable to locate host” message and are unable to browse the Internet
Th is problem can occur wh en you h ave typed a URL (Web address) in correctly, you h ave
lost your In tern et con n ection , or your ISP is h avin g tech n ical difficulties.
Double-ch eck th e URL or try a differen t URL. If th e error m essage still appears, discon n ect
from th e ISP con n ection an d close your browser, th en recon n ect an d open th e browser.
If you still get th e error, your ISP m ay be h avin g tech n ical difficulties.
Connecting to a Web site takes too long
Man y factors can affect In tern et perform an ce:
■
■
Th e con dition of th e teleph on e lin es in your residen ce or at your local teleph on e
service
Th e con dition of th e In tern et com puters to wh ich you con n ect an d th e n um ber of
users accessin g th ose com puters
■
■
Th e com plexity of graph ics an d m ultim edia on Web pages
Havin g m ultiple Web browsers open , perform in g m ultiple down loads, an d h avin g
m ultiple program s open on your com puter
People are sending you e-mail messages, but you have not received any mail
■
Click th e receive button in your e-m ail program .
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Make sure th at your accoun t with your In tern et service provider (ISP) is set up
correctly. Con tact your ISP for tech n ical support.
Keyboard
The keyboard does not work
■
Make sure th at th e keyboard cable is plugged in correctly. For m ore in form ation , see
th e poster th at cam e with your com puter.
■
■
Rem ove all exten sion cables an d switch boxes.
Clean th e keyboard by usin g an aerosol can of air with a n arrow, straw-like exten sion
to rem ove dust an d lin t trapped un der th e keys.
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■
Try a keyboard th at you kn ow works to m ake sure th at th e keyboard port works.
Rein stall th e keyboard device driver.
A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure”
error message
■
Make sure th at n oth in g is restin g on th e keyboard.
■
Make sure th at a key is n ot stuck. Press each key to loosen a key th at m igh t be stuck,
th en restart your com puter.
Liquid spilled in the keyboard
■
If you spilled liquid in th e keyboard, turn off your com puter an d un plug th e keyboard.
Clean th e keyboard an d turn it upside down to drain it. Let th e keyboard dry before
usin g it again . If th e keyboard does n ot work after it dries, you m ay n eed to replace it.
Memory
You see a “Memory error” message
Use a th ird-party diagn ostic program to h elp determ in e if a m em ory m odule is failin g.
■
You see a “Not enough memory” error message
Close all program s, th en restart your com puter.
■
Help and
Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support.
Type the keyword m em ory error in the Search box
, then click the arrow.
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Memory card reader
Drive letters for the memory card slots do not appear in the My Computer window
■
Reboot your com puter.
Modem (dial-up)
Your modem does not dial or does not connect
■
Make sure th at th e m odem cable is plugged in to th e m odem jack an d n ot th e Eth ern et
n etwork jack. See “Back” on page 8 to m ake sure th at th e con n ection s h ave been m ade
correctly.
■
Make sure th at your com puter is con n ected to th e teleph on e lin e an d th e teleph on e
lin e h as a dial ton e.
■
■
Make sure th at th e m odem cable is less th an 6 feet (1.8 m eters) lon g.
Rem ove an y lin e splitters or surge protectors from your teleph on e lin e, th en ch eck
for a dial ton e by pluggin g a workin g teleph on e in to th e teleph on e wall jack.
■
If you h ave addition al teleph on e services such as call waitin g, call m essagin g, or voice
m ail, m ake sure th at all m essages are cleared an d call waitin g is disabled before usin g
th e m odem . Con tact your teleph on e service to get th e correct code to tem porarily
disable th e service. Also m ake sure th at th e m odem dialin g properties are set correctly.
To check the dialing properties:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Printers and Other Hardware.
2 Click/Double-click th e Phone and Modem Options icon , th en click th e Dialing Rules
tab.
3 Click th e location from wh ich you are dialin g, th en click Edit.
4 Make sure th at all settin gs are correct.
Help and
Support
For more information about dialing properties, click Start, then click
Help and Support.
Type the keyword dialin g in the Search box
,
then click the arrow.
■
Discon n ect an y an swerin g m ach in e, fax m ach in e, or prin ter th at is on th e sam e lin e
as th e m odem . Do n ot con n ect th ese devices to th e sam e teleph on e lin e as th e m odem .
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Make sure th at you are n ot usin g a digital, rollover, or PBX lin e. Th ese lin es do n ot
work with your m odem .
Ch eck for lin e n oise (scratch y, cracklin g, or poppin g soun ds). Lin e n oise is a com m on
problem th at can cause th e m odem to con n ect at a slower rate, abort down loads, or
even discon n ect. Th e faster th e m odem , th e less lin e n oise it can tolerate an d still
work correctly.
Listen to th e lin e usin g your teleph on e. Dial a sin gle n um ber (such as 1). Wh en th e
dial ton e stops, listen for lin e n oise. Wiggle th e m odem cable to see if th at m akes a
differen ce. Make sure th at th e con n ectors are free from corrosion an d all screws in
th e wall or teleph on e wall jack are secure.
You can also call your teleph on e service an d h ave th e teleph on e lin e ch ecked for n oise
or low lin e levels.
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Try an oth er teleph on e lin e (eith er a differen t teleph on e n um ber in your h ouse or a
teleph on e lin e at a differen t location ). If you can con n ect on th is lin e, call your
teleph on e service.
Try con n ectin g with th e m odem at a lower con n ection speed. If reducin g th e con n ect
speed lets you con n ect, call your teleph on e service. Th e teleph on e lin e m ay be too
n oisy.
You cannot connect to the Internet
■
Th e ISP m ay be h avin g tech n ical difficulties. Con tact your ISP for tech n ical support.
■
See if th e m odem works with a differen t com m un ication s program . Th e problem m ay
be with just on e program .
■
Review th e troublesh ootin g in form ation un der “In tern et” on page 74.
Your 56K modem does not connect at 56K
■
Curren t FCC regulation s restrict actual data tran sfer rates over public teleph on e lin es
to 53K. Oth er factors, such as lin e n oise, teleph on e service provider equipm en t, or
ISP lim itation s, m ay lower th e speed even furth er.
If your com puter h as a v.90 m odem , th e speed at wh ich you can upload (sen d) data
is lim ited to 33.6K. If your com puter h as a v.92 m odem , th e speed at wh ich you can
upload data is lim ited to 48K. Your ISP m ay n ot support 48K uploads.
you have a 56K modem
Curren t fax tech n ology on ly supports a m axim um sen d an d receive rate of 14,400 bps.
The modem is not recognized by your computer
■
Make sure th at th e lin e con n ected to th e m odem is workin g an d plugged in to th e
appropriate port on your com puter. See “Back” on page 8 to m ake sure th at th e
con n ection s h ave been m ade correctly.
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If th e m odem sh ares th e teleph on e lin e with an oth er device, m ake sure th at th e
teleph on e lin e is n ot in use (for exam ple, som eon e is on th e teleph on e, or an oth er
m odem is in use).
Use th e m odem cable th at cam e with your com puter. Som e teleph on e cables do n ot
m eet required cable stan dards an d m ay cause problem s with th e m odem con n ection .
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Sh ut down an d restart your com puter.
Run Win dows m odem diagn ostics.
To run modem diagnostics:
1 Close all open program s.
2 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Printers and Other Hardware.
3 Click/Double-click th e Phone and Modem Options icon , th en click th e Modems tab.
4 Click your m odem , th en click Properties. Th e Modem Properties dialog box open s.
5 Click th e Diagnostic tab, th en click Query Modem. If in form ation about th e m odem
appears, th e m odem passed diagn ostics. If n o m odem in form ation is available,
a wh ite screen appears with n o data, or if you get an error such as port already
open or the modem has failed to respond, th e m odem did n ot pass diagn ostics.
Help and
Support
For more information about modem troubleshooting, click Start, then
click Help and Support.
Type the keyword m odem troublesh ootin g in the Search box
, then click the arrow.
The modem is noisy when it dials and connects
Wh en your m odem tries to con n ect to an oth er m odem , it begin s handshaking.
Han dsh akin g is a digital “gettin g acquain ted” con versation between th e two m odem s th at
establish es con n ection speeds an d com m un ication protocols. You m ay h ear un usual
h an dsh akin g soun ds wh en th e m odem s first con n ect. If th e h an dsh akin g soun ds are too
loud, you can turn down th e m odem volum e.
To turn down the modem volume:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Printers and Other Hardware.
2 Click/Double-click th e Phone and Modem Options icon , th en click th e Modems tab.
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3 Click th e m odem you wan t to adjust, th en click Properties.
4 Click th e Modem tab, th en adjust th e Speaker volume con trol.
5 Click OK twice to close th e Phone and Modem Options dialog box.
Monitor
The screen resolution is not correct
Ch an ge th e screen resolution from th e Display Properties dialog box.
Tips & Tricks
For more information, see “Adjusting the color depth” in Using Your
Computer which has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.
Help and
Support
For more information about changing the screen resolution, click
Start, then click Help and Support.
Type the keyword screen resolu tion in the Search box
, then click the arrow.
The computer is running but there is no picture
■
Make sure th at th e m on itor is plugged in an d turn ed on . If th e m on itor is turn ed on ,
th e power LED sh ould be lit.
■
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Adjust th e brigh tn ess an d con trast con trols to th e cen ter position .
Make sure th at th e m on itor cable is con n ected to th e video port on th e back of your
com puter.
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Ch eck th e cable for ben t or dam aged pin s.
Rein stall th e device driver.
Con n ect a m on itor th at you kn ow works to your com puter.
The color is not uniform
Make sure th at th e m on itor warm s up for at least 30 m in utes before m akin g a fin al
judgm en t about color un iform ity.
Make sure th at:
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Non -sh ielded speakers are n ot placed too close to th e m on itor.
Th e m on itor is n ot position ed too close to an oth er m on itor, electric fan , fluorescen t
ligh t, m etal sh elf, or laser prin ter.
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You dem agn etize th e screen usin g th e m on itor’s degauss feature. For m ore in form ation
on degauss, see your m on itor’s docum en tation .
Why is there a horizontal line or wire visible across the monitor screen?
Your m on itor m ay use a th in damper wire, located approxim ately 1/3 of th e way down
from th e upper screen edge an d 1/3 of th e way up from th e lower screen edge, to stabilize
th e in tern al aperture grille. Th ese wires are m ost obvious wh en th e m on itor displays a
wh ite backgroun d. Th e aperture grille allows m ore ligh t to pass th rough th e screen for
brigh ter colors an d greater lum in escen ce. Th e dam per wire is a critical part of th e overall
m on itor design an d does n ot n egatively affect th e m on itor's fun ction .
The text on the display is dim or difficult to read
■
Adjust th e brigh tn ess an d con trast con trols.
■
Use th e m on itor degauss feature (see your m on itor docum en tation ) or turn off your
com puter an d m on itor, leave th em off for at least a h alf h our, th en restart your
com puter.
■
Ch an ge th e display settin gs.
Tips & Tricks
For more information, see “Adjusting the screen and desktop settings”
in Using Your Computer which has been included on your hard drive.
To access this guide, click Start, All Programs, then click Gateway
Documentation.
■
Move th e m on itor away from sources of electrical in terferen ce, such as television s,
un sh ielded speakers, m icrowaves, fluorescen t ligh ts, an d m etal beam s or sh elves.
For m ore in form ation about display types, see your m on itor an d video card
docum en tation .
Mouse
The mouse does not work
■
■
■
■
Make sure th at th e m ouse cable is plugged in correctly.
Sh ut down an d restart your com puter.
Rem ove all exten sion cables an d switch boxes.
Try a m ouse you kn ow is workin g to m ake sure th at th e m ouse port works.
The mouse works erratically
If th e m ouse poin ter begin s m ovin g erratically across th e com puter display or becom es
difficult to con trol precisely, clean in g th e m ouse will likely im prove its accuracy.
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If you h ave an optical m ouse, clean th e m ouse by wipin g th e bottom with a clean , dam p
cloth . Make sure th at th e optical sen sor is clean an d free of debris.
If you h ave a trackball m ouse, see “Clean in g th e m ouse” on page 50.
You cannot connect to your company network
Every network is un ique. Con tact your com pan y com puter departm en t or network
adm in istrator for h elp. For m ore in form ation about settin g up a n etwork in your h om e,
see “Networkin g Your Com puter” on page 85 or see “Troublesh ootin g Your Eth ern et
n etwork” on page 119.
Help and
Support
For more information about network troubleshooting, click Start, then
click Help and Support.
Type the keyword n etwork trou blesh ootin g in the Search box
, then click the arrow.
Passwords
Your computer does not accept your password
Make sure th at CAPS LOCK is turn ed off, th en retype th e password.
Power
Your computer will not turn on
■
Make sure th at your power cord is con n ected correctly to your com puter.
■
If your com puter is plugged in to a surge protector, m ake sure th at th e surge protector
is con n ected securely to an electrical outlet, turn ed on , an d workin g correctly. To test
th e outlet, plug a workin g device, such as a lam p, in to th e outlet an d turn it on .
■
Make sure th at th e power cord is free from cuts or dam age. Replace an y dam aged
cables.
Printer
The printer will not turn on
■
Make sure th at th e prin ter is on lin e. Man y prin ters h ave an on lin e/offlin e button th at
you m ay n eed to press.
■
Make sure th at th e power cable is plugged in to an AC power source.
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The printer is on but will not print
■
Ch eck th e cable between th e prin ter an d your com puter. Make sure th at it is con n ected
to th e correct port.
■
Make sure th at th e prin ter is on lin e. Man y prin ters h ave an on lin e/offlin e button th at
you m ay n eed to press so th e prin ter can start prin tin g. Press th e button to put th e
prin ter on lin e.
■
■
Ch eck th e cable for ben t or broken pin s.
If th e prin ter you wan t to prin t to is n ot th e default prin ter, m ake sure th at you h ave
selected it in th e prin ter setup.
To set a default printer:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Printers and Other Hardware.
2 Click/Double-click th e Printers and Faxes icon . Th e Printers and Faxes win dow
open s.
3 Righ t-click th e n am e of th e prin ter you wan t to be th e default prin ter, th en click
Set as Default Printer.
■
Rein stall th e prin ter driver. See th e guide th at cam e with your prin ter for in struction s
on in stallin g th e prin ter driver.
You see a “Printer queue is full” error message
■
Make sure th at th e prin ter is n ot set to work offlin e.
To make sure that the printer is not set to work offline:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Printers and Other Hardware.
2 Click/Double-click th e Printers and Faxes icon . Th e Printers and Faxes win dow
open s.
3 Righ t-click th e n am e of th e prin ter you wan t to use. If th e m en u sh ows a ch eck
m ark n ext to Use Printer Offline, click Use Printer Offline to clear th e ch eck m ark.
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Help and
Support
For more information about printer troubleshooting, click Start, then
click Help and Support.
Type the keyword prin ter trou blesh ooter in the Search box
, then click the arrow.
■
■
Wait un til files h ave been prin ted before sen din g addition al files to th e prin ter.
If you prin t large files or m an y files at on e tim e, you m ay wan t to add addition al
m em ory to th e prin ter. See th e prin ter docum en tation for in struction s for addin g
addition al m em ory.
You see a “Printer is out of paper” error message
After addin g paper, m ake sure th at th e prin ter is on lin e. Most prin ters h ave an
on lin e/offlin e button th at you n eed to press after addin g paper.
■
Make sure th at th e speakers are turn ed on .
■
Make sure th at th e volum e con trols are turn ed up. For m ore in form ation , see
“Adjustin g th e volum e” on page 32.
■
■
Make sure th at m ute con trols are turn ed off. For m ore in form ation , see “Adjustin g
th e volum e” on page 32.
If you are usin g extern al speakers, see th e speaker setup poster to ch eck your speaker
con n ection s.
Help and
Support
For more information about sound troubleshooting, click Start, then
click Help and Support.
Type the keyword soun d trou blesh ooter in the Search box
, then click the arrow.
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Introduction to networking
A n etwork is a collection of com puters an d oth er devices th at com m un icate with each
oth er.
Using a network
A n etwork lets you:
■
■
■
■
■
Sh are a sin gle In tern et con n ection
Sh are com puter drives
Sh are periph eral devices
Stream audio an d video files
Play m ulti-player gam es
Sharing a single Internet connection
Each com puter con n ected to th e n etwork can sh are th e sam e broadban d con n ection or
m odem an d teleph on e lin e to access th e In tern et at th e sam e tim e. Th is saves on th e cost
of in stallin g an oth er teleph on e lin e for your secon d com puter an d payin g for a secon d
In tern et service provider (ISP) accoun t.
Sharing drives
With a n etwork, you can copy files from com puter to com puter by copyin g an d pastin g
or draggin g an d droppin g. You will n o lon ger waste your tim e tran sferrin g files by usin g
recordable m edia. In addition , you can map a drive on a n etworked com puter to an oth er
com puter, an d access th e files as if th ey were located on th e h ard drive of th e com puter
you are usin g.
Sharing peripheral devices
Each com puter th at is con n ected to th e n etwork can sh are th e sam e periph eral devices,
such as a prin ter. Select prin t from th e com puter you are curren tly usin g an d your file is
autom atically prin ted on your prin ter n o m atter wh ere it is located on your n etwork.
Streaming audio and video files
With a n etwork, you can store audio files (such as th e popular .MP3 files) an d video files
on an y n etworked com puter, th en play th em on an y of th e oth er com puters or devices
con n ected to your n etwork. Th is process is called streaming.
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Playing multi-player games
With a h om e n etwork, you can play m ulti-player gam es. Load a gam e like Microsoft Racing
Madness 2 on your com puters, an d in m in utes, you an d your frien ds can race in com petin g
cars or on com petin g m otorcycles.
Help and
Support
For more information about using a network, click Start, then click
Help and Support.
Type one of these keywords in the Search box
, then click the arrow:
■
in tern et sh arin g
sh arin g n etwork drives
stream in g
n etwork gam es
■
■
■
Selecting a network connection
Th e biggest decision you n eed to m ake wh en creatin g your n etwork is wh at type of
con n ection you will use. Gateway products support wired an d wireless Eth ern et n etworks.
Use th e followin g criteria as a guide wh en selectin g a n etwork con n ection .
Wireless Ethernet network
A wireless Eth ern et n etwork is created by using radio em itters th at m ay be em bedded in to
your com puter or plugged in to it. Create a wireless Eth ern et (IEEE 802.11a, IEEE 802.11b,
or IEEE 802.11g) n etwork if:
■
■
■
You are lookin g for an altern ative to in stallin g cable for con n ectivity
Th e ability to m ove about with your com puter is as im portan t as n etwork speed
Your com puter h as wireless Eth ern et for n etworkin g
Using a wireless Ethernet network
A wireless Eth ern et n etwork is ideal for creatin g a h om e or office n etwork or addin g
m obility to an existin g wired Eth ern et n etwork. A wireless Eth ern et n etwork lets you m ove
about your h om e or office with your n otebook or tablet PC. For exam ple, you can take
your n otebook or tablet PC from your h om e office to your patio with out h avin g an
Eth ern et jack available.
Warning
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11a, IEEE 802.11b, and IEEE 802.11g communication
devices are examples of devices that provide wireless
communication.
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Important
If your computer came equipped with an internal radio frequency
wireless device, see “Safety, Regulatory, and Legal Information” in
your user’s guide for general wireless regulatory and safety
guidelines. To find out if your computer has an internal wireless
device, check the device manager. For more information, see
“Determining if wireless Ethernet is already installed on your
computers” on page 91.
Important
Note any antenna placement constraints in the user guide of each
type of wireless device in your network.
Wireless Ethernet speed and frequency
Wireless Eth ern et is available at two differen t speeds an d at two differen t frequen cies. Th e
followin g table com pares th e various wireless Eth ern et n etwork types.
Network Type Speed
IEEE 802.11a
Frequency Advantages
Disadvantages
■
54 Mbps 5 GHz
Less possible
Shorter range (25
interference than
IEEE 802.11b and
IEEE 802.11g
to 75 feet) than
IEEE 802.11band
IEEE 802.11g
■
Not compatible
with
IEEE 802.11b or
IEEE 802.11g
networks
■
■
IEEE 802.11b
11 Mbps 2.4 GHz
Large number of
access points
already exist in
airports, college
campuses, and
businesses
Possible
interference from
cordless
telephones and
microwaves
Not compatible
■
■
■
Compatible with
IEEE 802.11g
networks
Longer range(100
to 150 feet) than
IEEE 802.11a
with
IEEE 802.11a
networks
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Network Type Speed
Frequency Advantages
Disadvantages
■
■
IEEE 802.11g
54 Mbps 2.4 GHz
Compatible with
Possible
IEEE 802.11b
networks
Longer range(100
to 150 feet) than
IEEE 802.11a
interference from
cordless
telephones and
microwaves
■
■
Not compatible
with
IEEE 802.11a
networks
Important
The speed of a wireless network is related to signal strength. Signal
strength is affected by the distance between your wireless network
devices, by radio interference, and by interference from natural
obstructions such as walls, floors, and doors.
Th e m ost com m on way to set up a wireless Eth ern et n etwork is Dyn am ic Host Con trol
Protocol (DHCP) usin g a wireless access poin t router. A DHCP n etwork con figuration uses
an access poin t router to autom atically assign IP addresses to each com puter or n etwork
device.
Example access point router wireless Ethernet network
By usin g an access point, you can join a wireless Eth ern et n etwork an d access a wired
Eth ern et n etwork.
Th e followin g is an exam ple of an access poin t wireless Eth ern et n etwork th at sh ows h ow
an access poin t also lets you access th e In tern et. Th e n etwork is m ade up of an access poin t,
a cable or DSL m odem , an d your com puters. Th e access poin t is th e cen tral con trol poin t
for th e n etwork. Attach ed to th e access poin t is th e cable or DSL m odem th at provides
access to th e In tern et. Each of th e com puters or Eth ern et-ready devices com m un icate with
th e access poin t usin g radio waves. If your com puter does n ot h ave a built-in wireless
Eth ern et em itter, you n eed to add a wireless PCI card (desktop), PC card (n otebook), or
USB adapter.
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Cable/DSL
modem
Access point
USB wireless
adapter
Tips & Tricks
To add the ability to access a wired Ethernet network to your wireless
Ethernet network, connect an access point to the router or use a
router that has a built-in access point, such as the Linksys wireless
access point router with 4-port switch. For more information about
accessing a wired Ethernet, see “Using a wired Ethernet network” on
page 92.
Equipment you need for an access point wireless Ethernet network
For an access poin t wireless Eth ern et n etwork you n eed:
■
■
■
Two or m ore com puters with wireless Eth ern et em itters
On e access poin t
On e broadban d In tern et con n ection (option al)
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Important
IEEE 802.11b and IEEE 802.11g use the same radio frequency.
IEEE 802.11a uses a different radio frequency than IEEE 802.11b
and IEEE 802.11g. All wireless Ethernet components must use the
same frequency. A combination of IEEE 802.11a and IEEE 802.11b
or IEEE 802.11a and IEEE 802.11g components will not work. Some
wireless devices can broadcast and receive signals on both
frequencies.
A mixture of IEEE 802.11b and IEEE 802.11g components will result
in your network running at the speed of the slower IEEE 802.11b
components.
Tips & Tricks
When buying your access point, be sure the model includes
everything your network needs, including:
■
802.11g support - for next-generation, high-speed wireless
communications
■
Internet security features - such as a firewall to protect your network
from unwanted intruders
Wireless security features - such as 128-bit WEP encryption
4-port switch - to eliminate the need for additional network hardware
DHCP server/dynamic IP address assignment - to automatically
■
■
■
configure network and IP addresses
Determining if wireless Ethernet is already installed on your computers
To determine if wireless Ethernet is already installed on your computer:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your Con trol
Pan el is in Category View, click Performance and Maintenance.
2 Click/Double-click System, click th e Hardware tab, th en click Device Manager. Th e Device
Manager win dow open s.
3 Click th e plus (+) in fron t of Network adapters. Th e wireless Eth ern et device in stalled
in your com puter is listed. If on e is n ot listed, you m ust in stall on e.
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Wired Ethernet network
Create a wired Eth ern et n etwork by usin g special wires to con n ect all th e com puters an d
devices on your n etwork. Wired Eth ern et n etworks are typically faster th an oth er n etwork
types. Create a wired Eth ern et n etwork if:
■
■
■
You are buildin g a n ew h om e or your existin g h om e already h as Eth ern et cable
in stalled in each room th at h as a device you wan t to con n ect
You are creatin g a n etwork in an office or busin ess wh ere n etwork speed is m ore
im portan t th an m ovin g about with your com puter
Your com puter h as an Eth ern et jack for con n ectin g to th e n etwork
Using a wired Ethernet network
A wired Eth ern et n etwork con sists of two or m ore com puters con n ected togeth er th rough
an Eth ern et cable. Th is con n ection type is com m on ly used in offices aroun d th e world
an d can be used to build com puter n etworks in th e h om e.
Ethernet, Fast Ethernet, or Gigabit Ethernet
Eth ern et is available at th ree differen t speeds. Stan dard Eth ern et run s at 10 Mbps, Fast
Eth ern et run s at 100 Mbps, an d Gigabit Eth ern et run s at 1000 Mbps. Most h om e n etworks
are built usin g Stan dard or Fast Eth ern et com pon en ts. Busin ess n etworks are typically built
usin g Fast or Gigabit Eth ern et com pon en ts.
To create a wired Eth ern et n etwork, you or your electrician m ust in stall special Eth ern et
cables in your h om e or office.
Important
Check local code requirements before installing Ethernet cable or
other wiring in your home or office. Your municipality may require you
to obtain a permit and hire a licensed installer.
Th e m ost com m on way to set up a wired Eth ern et n etwork is Dyn am ic Host Con trol
Protocol (DHCP) usin g a router. A DHCP n etwork con figuration uses a router to
autom atically assign IP addresses to each com puter or n etwork device.
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Example router-based wired Ethernet network
Th e followin g is an exam ple of a wired Eth ern et n etwork. Th e n etwork is m ade up of a
router, a cable or DSL m odem , your com puters, an d cables con n ectin g each of th ese
com pon en ts. Th e router is th e cen tral con trol poin t for th e n etwork. Attach ed to th e router
are all of your com puters or Eth ern et-ready devices. Also con n ected to th e router is a cable
or DSL m odem th at provides access to th e In tern et.
Cable/DSL
modem
Router
Tips & Tricks
To add the ability to access a wireless Ethernet network to your wired
Ethernet network, connect an access point to the router or use a
router that has a built-in access point, such as the Linksys wireless
access point router with 4-port switch. For more information about
accessing a wireless Ethernet, see “Using a wireless Ethernet
network” on page 87.
Equipment you need for a router-based wired Ethernet network
For a wired Eth ern et n etwork you n eed:
■
■
■
■
Two or m ore com puters with Eth ern et jacks
On e router
On e broadban d In tern et con n ection (option al)
Eth ern et cables con n ectin g all of th e n etwork equipm en t
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Important
For best results, all Ethernet components should be either standard
Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit
Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated
at different speeds will result in your network running at the speed
of the slowest rated component.
Tips & Tricks
When buying your router, be sure the model includes everything your
network needs, including:
■
Internet security features - such as a firewall to protect your network
from unwanted intruders
4-port switch - to eliminate the need for additional network hardware
DHCP server/dynamic IP address assignment - to automatically
■
■
configure network and IP addresses
Determining if wired Ethernet is already installed on your computers
To determine if wired Ethernet is already installed on your computer:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your Con trol
Pan el is in Category View, click Performance and Maintenance.
2 Click/Double-click System, click th e Hardware tab, th en click Device Manager. Th e Device
Manager win dow open s.
3 Click th e plus (+) in fron t of Network adapters. Th e wired Eth ern et device in stalled in
your com puter is listed. If on e is n ot listed, you m ust in stall on e.
Creating an Ethernet network
Installing Ethernet cards and drivers
After you h ave determ in ed th e type of Eth ern et you are usin g for your n etwork, you n eed
to in stall Eth ern et cards an d drivers on th e com puters th at do n ot h ave Eth ern et already
in stalled. To order wired or wireless Eth ern et PCI or PC cards, visit th e Accessories Store
at accessories.gateway.com .
Use th e docum en tation th at com es with your Eth ern et cards for in struction s on in stallin g
th e card an d an y required drivers.
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Making sure your broadband connection works
Before you ch an ge an yth in g about your h om e setup, m ake sure th at your broadban d
con n ection is workin g correctly. To test th e con n ection , log on to th e In tern et usin g your
curren t setup. If th e con n ection is n ot workin g, con tact your In tern et service provider.
Important
Important
If you do not have a broadband connection already installed, make
the necessary arrangements with your ISP. Be sure to find out how
soon after the installation the line will be activated.
Broadband Internet settings will differ from ISP to ISP. Before you
begin setting up your network, you should contact your ISP for any
specific instructions they have for setting up a network.
Naming the computers and the workgroup
Important
You must give each computer on the network a unique Computer
Name and the same Workgroup Name.
To identify this computer on the network:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your Con trol
Pan el is in Category View, click Performance and Maintenance. Th e Performance and
Maintenance win dow open s.
2 Click/Double-click System. Th e System Properties dialog box open s.
3 Click Computer Name.
4 Click Change. Th e Computer Name Changes dialog box open s.
5 Type a un ique com puter n am e in th e Computer name box. Th is n am e iden tifies th e
com puter to oth er users on th e n etwork. Use a com puter n am e of up to 15 ch aracters
with n o blan k spaces. Each com puter n am e m ust be un ique on your n etwork.
All-n um eric com puter n am es are n ot allowed. Nam es m ust con tain som e letters.
6 Type a n am e for your workgroup in th e Workgroup box. Use a workgroup n am e of up
to 15 ch aracters with n o blan k spaces. Th e workgroup n am e m ust be th e sam e for
all com puters in your n etwork workgroup, an d th e n am e m ust be differen t th an an y
com puter n am e on your n etwork.
7 Click OK to close th e Computer Name Changes dialog box.
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Configuring the TCP/IP protocol
A n etworkin g protocol is a lan guage com puters use to talk to each oth er. On e of several
available protocols m ust be set up on each com puter you plan to use on your n etwork.
We recom m en d you use th e Tran sm ission Con trol Protocol/In tern et Protocol (TCP/IP),
wh ich is widely accepted an d com patible for local area n etworks (LANs), as well as for
In tern et com m un ication s.
Wh en n etworkin g is set up in Win dows XP, TCP/IP is autom atically in stalled as th e default
protocol.
Terms you should know
DHCP - Dyn am ic Host Con figuration Protocol (DHCP) lets a router tem porarily assign an
IP address to a com puter on th e n etwork.
IP Add ress - In tern et Protocol (IP) address is a n um ber th at un iquely iden tifies a com puter
on th e n etwork.
Subn et Mask - Subn et m ask is a n um ber th at iden tifies wh at subn etwork th e com puter
is located on . Th is n um ber will be th e sam e on all com puters on a h om e n etwork.
Using a DHCP server
In order to use th e TCP/IP protocol on each com puter with a router or access poin t router,
you m ust set th e protocol to “Obtain an IP address from a DHCP server.”
To use a DHCP server
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your Con trol
Pan el is in Category View, click Network and Internet Connections. Th e Network and
Internet Connections win dow open s.
2 Click/Double-click Network Connections. Th e Network Connections win dow open s.
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3 Righ t-click Local Area Connection, th en click Properties. Th e Local Area Connection
Properties dialog box open s.
- OR -
If you do n ot h ave a LAN con n ection setup, click Create a new connection an d follow
th e in struction s in th e New Con n ection Wizard.
4 Click to select th e Internet Protocol (TCP/IP) ch eck box in th e This connection uses the
following items list. If you do n ot see TCP/IP, drag th e scroll bar to see m ore ch oices.
5 Click Properties. Th e Internet Protocol (TCP/IP) Properties dialog box open s.
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6 Click th e General tab.
7 Click Obtain an IP address automatically.
8 Click OK to close th e Internet Protocol (TCP/IP) Properties dialog box.
9 Click OK to close th e Local Area Connection Properties dialog box.
10 Click X to close th e Network Connections win dow.
Where to go from here
If you are settin g up a wireless Eth ern et, go to “Settin g up a wireless Eth ern et n etwork”
on page 99.
-OR-
If you are settin g up a wired Eth ern et, go to “Settin g up a wired Eth ern et n etwork” on
page 106.
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Setting up a wireless Ethernet network
See th e in struction s th at cam e with your access poin t or wireless access poin t router for
in itial setup. How you set up your access poin t varies depen din g on th e features of th e
access poin t an d your n etworkin g situation .
Mounting the access point
Wh en selectin g a place to m oun t your access poin t, con sider th e followin g guidelin es:
■
■
Moun t your access poin t as h igh as possible (to avoid in terferen ce from n atural
obstacles an d applian ces).
Moun t your access poin t in a location wh ere you can run an Eth ern et cable from th e
access poin t to eith er your wired Eth ern et n etwork or your cable or DSL m odem .
Configuring the access point
Important
The following configuration information applies to the Linksys wireless
access point router with 4-port switch. For any other brand or model
of access point, see the manufacturer’s documentation, which may
Web site.
To configure the Linksys wireless access point router with 4-port switch:
th e in struction s in “Settin g up a n etwork usin g a router” on page 106, th en go to
Step 7.
-OR-
If you are n ot con n ectin g an y wired devices to your wireless access poin t router, go
to Step 2.
2 Plug on e en d of a straigh t-th rough cable in to th e WAN port on th e wireless access
poin t router an d th e oth er en d in to th e DSL or cable m odem .
3 Plug on e en d of th e power adapter in to th e AC con n ector on th e router an d th e oth er
en d in to a groun ded, 110V electrical outlet.
4 Turn on th e DSL or cable m odem .
5 Press th e reset button on th e wireless access poin t router.
6 Tem porarily con n ect a com puter to th e wireless access poin t router usin g a
straigh t-th rough cable an d turn th e com puter on .
7 From on e of th e com puters plugged in to your wireless access poin t router, open your
Web browser.
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8 In th e browser’s Address box, type h ttp:/ / 192.168.1.1, th en press ENTER.
9 Wh en prom pted for a usern am e an d password, leave th e usern am e box em pty an d
type ad m in in th e password box, th en click OK. Th e setup page open s.
10 En ter th e followin g values in th e appropriate fields:
■
Host Name an d Domain Name - Ch eck with your ISP to see if en tries are required in
th ese fields an d, if so, wh at en tries are required.
poin t router.
■
■
SSID - Type a un ique n am e for your wireless access poin t.
Allow Broadcast SSID to associate - Clickin g Yes lets you autom atically see th e SSID
in th e Available Networks list (see “Con n ectin g to an access poin t n etwork” on
page 101). Clickin g No m ean s th at you will n eed to m an ually add th e access poin t
(see “Addin g an access poin t” on page 104). Clickin g No m akes your wireless
n etwork m ore secure because in truders will n ot be able to con n ect to your n etwork
with out kn owin g th e n am e of your access poin t.
Tips & Tricks
If you live in an apartment building or dormitory, you may want to click
No to prevent your neighbors from discovering and accessing your
network.
■
■
Channel - In th e Un ited States, you can specify an y ch an n el between 1 an d 11.
WEP - To use WEP (wired equivalen t privacy) en cryption , select Mandatory. If you
use WEP en cryption , all com puters on your n etwork m ust use th e sam e WEP
en cryption . See th e docum en tation th at cam e with your access poin t on h ow to
use WEP en cryption .
■
WAN Connection Type - If your ISP assign s you a differen t IP address each tim e you
log on , click Obtain an IP Address Automatically. If your ISP requires a fixed IP address,
click Static IP, th en type th e values provided by your ISP.
11 Click Apply, th en click Continue to save th e settin gs.
13 Reset th e power on your cable or DSL m odem .
14 Restart all of your com puters on th e n etwork.
15 To con n ect to th e access poin t, see “Con n ectin g to an access poin t n etwork” on
page 101.
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Connecting to an access point network
After you h ave set up your wireless access poin t, you n eed to set up th e n etwork con n ection
on your com puters.
To connect to an access point wireless Ethernet network:
1 Before con n ectin g to an access poin t, you m ust turn on th e wireless Eth ern et em itter
by clickin g Start, th en clickin g Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Network and Internet Connections. Th e Network
and Internet Connections win dow open s.
2 Click/Double-click Network Connections. Th e Network Connections win dow open s.
3 Righ t-click th e Wireless Network Connection icon , th en click View available wireless
networks. Th e Choose a wireless network win dow open s.
4 Click th e n etwork you created in th e Ch oose a wireless n etwork list, th en click Connect.
Follow th e on screen in struction s to com plete th e wireless n etwork con n ection .
-OR-
If you are un able to con n ect to th e n etwork in th e Ch oose a wireless n etwork list,
click th e Learn about wireless networking topic located in th e Related Tasks area.
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Help and
Support
For more information about connecting to a wireless network, click
Start, then click Help and Support.
Type the keyword con n ectin g to wireless n etwork in the Search
box
, then click the arrow.
Configuring computer settings for an access point
If you are un able to con n ect to an access poin t in th e Ch oose a wireless n etwork list, th e
m ost likely cause is th at th e access poin t is usin g WEP security. You n eed to con figure your
n etwork settin gs to use th e sam e WEP security settin gs as th ose used by th e access poin t.
To configure computer settings with WEP security for an access point wireless Ethernet
network:
1 With th e Wireless Network Connection win dow open , click Change advanced settings.
Th e Wireless Network Connection Properties dialog box open s.
2 Click th e Wireless Networks tab.
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3 Click to select th e access poin t n etwork in th e Preferred networks box, th en click
Properties. Th e network properties dialog box open s. Th e n am e of th e n etwork already
appears in th e Network name (SSID) box.
4 Click th e arrow button to open th e Data en cryption list, th en click WEP.
5 If th e WEP n etwork key is n ot provided autom atically, click to clear The key is provided
for me automatically ch eck box, th en type th e n etwork key settin gs in th e Network key
an d Confirm network key boxes to m atch th ose set on th e access poin t.
- OR -
in The key is provided for me automatically ch eck box.
6 Make sure th at th e This is a computer-to-computer (ad hoc) network; wireless access points
are not used ch eck box is n ot selected.
7 Click OK to close th e Wireless Network Properties dialog box. Your n etwork sh ould be
run n in g. Go to “Testin g your n etwork” on page 109.
Help and
Support
For more information about configuring a wireless network, click
Start, then click Help and Support.
Type the keyword wireless n etwork in the Search box
, then click the arrow.
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Adding an access point
If an access poin t does n ot appear in th e Available networks list, an d you kn ow th e access
poin t is turn ed on , you n eed to add it m an ually. Th is typically h appen s wh en you set th e
access poin t’s Allow Broadcast SSID to associate to No. For m ore in form ation , see
“Con figurin g th e access poin t” on page 99.
To manually add an access point wireless Ethernet network:
1 With th e Wireless Network Connection win dow open , click Change order of preferred
networks. Th e Wireless Network Connection Properties dialog box open s.
2 Click th e Wireless Networks tab.
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3 Click Add. Th e network properties dialog box open s.
4 Type th e n am e of th e n etwork in th e Network name (SSID) box.
5 Click th e arrow button to open th e Network Authentication list, th en click th e n etwork
auth en tication option you wan t.
6 If th is is a security-en abled n etwork, click th e arrow button to open th e Data encryption
list, th en click WEP.
7 If th e WEP n etwork key is n ot provided autom atically, click to clear The key is provided
for me automatically ch eck box, th en type th e n etwork key settin gs in th e Network key
an d Confirm network key boxes to m atch th ose set on th e access poin t.
- OR -
in The key is provided for me automatically ch eck box.
8 Make sure th at th e This is a computer-to-computer (ad hoc) network; wireless access points
are not used ch eck box is n ot selected.
9 Click OK to close th e Wireless Network Properties dialog box. Your n etwork sh ould be
run n in g. Go to “Testin g your n etwork” on page 109.
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Help and
Support
For more information about configuring a wireless network, click
Start, then click Help and Support.
Type the keyword wireless n etwork in the Search box
, then click the arrow.
Setting up a wired Ethernet network
We recom m en d usin g category 5, un sh ielded, twisted-pair cable (approxim ately 1/4” in
diam eter with a th in outer-jacket, con tain in g eigh t color-coded wires), an d equipm en t
com patible with th is type of cable. Th is type of cable is equipped with RJ-45 con n ectors
(like a large teleph on e jack con n ector, but with eigh t pin s) on each en d.
Important
Category 5 cables are available in two different types; straight-through
cables, used to connect computers to a router, and crossover cables,
used to connect two computers.
To determine which type of cable you have, hold both ends of the
cable with the connectors facing away from you and with the spring
clip on the bottom. For straight-through cable, the wires on both
connectors are attached to copper pins in the same order (same
colors, left to right). For a crossover cable, the wires on each
connector are attached to the copper pins in a different order (different
colors, left to right).
Setting up a network using a router
If you are settin g up a n etwork for m ore th an two com puters an d you will be con n ectin g
your n etwork to a h igh -speed Broadban d In tern et con n ection (cable or DSL m odem ), we
recom m en d th e use of a router. A router lets you access th e In tern et con n ection from an y
n etwork com puter. Th e router can assign IP addresses to th e com puters on th e n etwork
an d can provide firewall protection for your n etwork as well.
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In addition to a router, you n eed a straigh t-th rough cable for each com puter you wan t to
con n ect to th e n etwork.
Cable/DSL
modem
Router
WAN port
To set up a network using a router:
1 Plug on e en d of th e power adapter in to th e AC con n ector on th e router an d th e oth er
en d in to a groun ded, 110V electrical outlet.
2 Turn on your com puters.
3 Plug on e en d of a straigh t-th rough n etwork cable in to an y n um bered port on th e
router (except th e WAN port). Th e WAN port is used to con n ect th e router to th e DSL
or cable m odem , an d is iden tified by a label or a switch . Plug th e oth er en d of th e
cable in to th e n etwork con n ector on th e com puter. As each com puter is con n ected
to th e router, th e correspon din g green in dicator sh ould ligh t on th e fron t of th e router,
in dicatin g a good con n ection .
4 Repeat Step 3 for each com puter on th e n etwork.
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5 For an In tern et con n ection , plug a straigh t-th rough cable in to th e WAN port on th e
router an d th e oth er en d in to th e Eth ern et jack on th e DSL or cable m odem .
Configuring your router
After you h ave n am ed your com puters an d set up TCP/IP on th em , you can con figure your
router usin g your Web browser. For th ese in struction s, we assum e th at you are usin g th e
router to con n ect your n etwork to a h igh -speed Broadban d In tern et con n ection th rough
an In tern et service provider (ISP) an d th at you are con figurin g it as a DHCP server.
®
Important
The following configuration information applies to the Linksys
EtherFast Cable/DSL routers. For any other brand or model of router,
see the manufacturer’s documentation, which may accompany the
router or be available from the manufacturer’s Web site.
To configure the Linksys EtherFast Cable/DSL router:
1 From on e of th e com puters con n ected to th e n etwork, open your Web browser, type
h ttp:/ / 192.168.1.1 in th e browser’s address box, th en press ENTER.
2 Wh en prom pted for a usern am e an d password, leave th e usern am e box em pty an d
type ad m in in th e password box, th en click OK. Th e Setup page open s.
3 En ter th e followin g values in th e appropriate fields:
■
Router Name an d Domain Name - Ch eck with your ISP to see if en tries are required
in th ese fields an d, if so, wh at en tries are required. Norm ally, leavin g th e fields
blan k will work.
■
■
LAN IP Address - We recom m en d th at you accept th e defaults.
WAN IP Address - If your ISP assign s you a differen t IP address each tim e you log
on , click Obtain an IP Address Automatically. If your ISP requires a fixed IP address,
click Specify an IP Address, th en type th e values provided by your ISP.
5 Click th e DHCP tab on th e top of th e screen .
6 Click th e Enable ch eckbox, th en click Apply.
7 Press th e reset button on your cable or DSL m odem , th en restart th e com puter. Your
n etwork sh ould be run n in g. Go to “Testin g your n etwork” on page 109.
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Testing your network
Now th at your h om e n etwork is set up, log on to on e of your com puters an d access a favorite
In tern et Web site.
If you are un able to con n ect to th e In tern et:
■
■
■
Run th e New Con n ection Wizard (see “Sh arin g an In tern et con n ection ” on page 110)
Ch eck all ph ysical cable con n ection s
Com pare th e status ligh ts on th e fron t of th e router or access poin t with th e pattern s
described in th e router or access poin t literature
■
■
■
■
Tem porarily turn off an y firewall software on your desktop com puter
Turn off all of th e devices, th en power th em back on
Refer to your router’s or access poin t’s troublesh ootin g in form ation
Con tact your In tern et service provider
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Sharing your resources
Sharing an Internet connection
In tern et sh arin g lets all com puters on th e n etwork access th e In tern et at th e sam e tim e
usin g on e In tern et service provider (ISP) con n ection .
Important
The Internet setup procedure uses the Windows XP New Connection
Wizard and Internet Explorer. The example screens show those
screens that typically appear in the course of using the wizard. If your
Internet connection differs from that used in this example, you may
encounter additional screens or screens with different selections.
Make sure that you read each screen in the wizard and make your
selections based on your particular Internet connection situation.
If you use a browser other than Internet Explorer, see the help
provided with that browser for configuring it for use on a network.
Important
If you are using a dial-up modem instead of a broadband connection,
see the documentation that came with your router or access point
for the correct procedure.
To set up Internet Explorer on each computer on your Ethernet network:
1 Make sure th at th e router or access poin t is turn ed on an d con figured as in structed
by your cable or DSL provider.
2 Click Start, righ t-click Internet, th en click Internet Properties. Th e Internet Properties
dialog box open s.
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3 Click th e Connections tab.
4 Click Setup. Th e New Con n ection Wizard open s.
5 Click Next. Th e Network Connection Type screen open s.
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6 Click Connect to the Internet, th en click Next. Th e Getting Ready screen open s.
7 Click Set up my connection manually, th en click Next. Th e Internet Connection screen
open s.
8 Click th e type of In tern et con n ection you are settin g up, th en click Next.
9 Click Finish.
10 Repeat th is procedure for each com puter on your n etwork. Go to “Accessin g th e
In tern et” on page 113.
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Accessing the Internet
To access the Internet from your computer:
1 Make sure th at th e router or access poin t is turn ed on .
2 Open In tern et Explorer an d browse th e In tern et.
Sharing drives and printers
With a n etwork, you can share drives (for exam ple h ard drives, diskette drives, an d CD or
DVD drives) an d prin ters am on g th e com puters con n ected to th e n etwork.
After th e drives an d prin ters on each n etwork com puter are sh ared, you can access th em
as th ough th ey were attach ed directly to your com puter. Th en you can :
■
■
■
View a n etwork drive
Open an d copy files stored on oth er n etwork com puters
Prin t docum en ts on n etwork prin ters
Important
To share a printer among the network computers, each computer
must have the shared printer’s drivers installed. Follow the
instructions included with your printer to install the printer drivers on
each computer.
Sharing drives or folders
If you wan t to sh are a drive or folder, use th e followin g in struction s.
To share drives or folders:
1 Make sure th at each com puter on your n etwork h as Win dows file an d prin ter sh arin g
turn ed on by followin g th e steps in “Sh arin g drives or folders” on page 113.
2 In My Com puter or Win dows Explorer, righ t-click th e drive or folder th at you wan t
to sh are, th en click Sharing and Security. Th e folder properties dialog box open s.
If you sh are a drive, th e en tire con ten ts of th at drive will be available to everyon e
on your n etwork. If you sh are a folder, on ly th e con ten ts of th at folder will be available
to everyon e on th e n etwork.
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3 Click th e Sharing tab.
4 If th is is th e first tim e you h ave sh ared a drive or folder, click Network Setup Wizard
to en able rem ote access, th en follow th e on -screen in struction s.
- OR -
If you h ave previously en abled rem ote file access an d you wan t to sh are a drive or
folder with oth ers on th e n etwork (n etwork sh arin g), click to select th e Share this folder
on the network ch eck box, type a sh ared n am e in th e Shared name box. To let oth er
users h ave full perm ission s to read an d write to th e sh ared drive or folder, click to
select th e Allow network users to change my files ch eck box.
5 Click OK.
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Un-sharing drives, folders, and files
To un-share drives or folders:
1 In My Com puter or Win dows Explorer, righ t-click th e drive or folder th at you wan t
to un -sh are, th en click Sharing and Security.
2 Make sure th at th e Share this folder on the network ch eck box is n ot selected.
3 Click OK.
Sharing printers
To share printers:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your Con trol
Pan el is in Category View, click Printers and Other Hardware.
2 Click/Double-click th e Printers and Faxes icon . Th e Printers and Faxes win dow open s.
3 Righ t-click th e n am e of th e prin ter you wan t to sh are, th en click Sharing.
4 Click Share this printer.
5 Click OK.
Using the network
After th e drives an d prin ters on each n etwork com puter are sh ared, you can :
■
■
■
■
View sh ared drives an d folders
Map a n etwork drive
Open an d copy files stored on oth er n etwork com puters
Prin t docum en ts on n etwork prin ters
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Viewing shared drives and folders
To view shared drives and folders:
1 Click Start, th en click My Network Places. Th e My Network Places win dow open s.
th e con ten ts of th e n etwork after you double-click Entire Network, click entire contents.
3 Double-click Microsoft Windows Network.
4 Double-click th e n am e of your workgroup. Th e n am es of each of th e com puters in
your workgroup are listed. For m ore in form ation about workgroups, see “Nam in g th e
com puters an d th e workgroup” on page 95.
5 Double-click th e n am e of th e com puter con tain in g th e drive or folder you wan t to
view. All sh ared drives an d folders are listed.
Mapping a network drive
After a drive or folder on on e com puter is m apped as a drive on an oth er com puter, th e
con ten ts of th e drive or folder can be accessed as if th e drive were attach ed directly to th e
com puter.
double-click th e Z drive.
To map a network drive:
1 Locate th e drive or folder by com pletin g th e steps in “Viewin g sh ared drives an d
folders” on page 116.
2 Righ t-click th e drive or folder, th en click Map Network Drive. Th e Map Network Drive
wizard open s.
3 Click th e arrow button to open th e Drive list, th en click th e drive letter you wan t to
m ap th is drive or folder to.
4 Click Reconnect at Logon if you wan t to recon n ect to th is drive or folder each tim e
you log on to th e n etwork.
5 Click Finish.
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Opening files across the network
To open files across the network:
1 Start th e program for th e file you wan t to open .
2 Click File, th en click Open.
3 Browse to th e n etwork drive th at con tain s th e file you wan t to open .
4 Double-click th e folder con tain in g th e file, th en double-click th e file.
Copying files across the network
To copy files across the network:
1 Click Start, th en click My Computer. Th e My Computer win dow open s.
2 Browse to th e n etwork drive th at con tain s th e file you wan t to copy, th en browse to
th e file you wan t to copy.
3 Click th e file.
4 Click Edit, th en click Copy.
5 Double-click th e folder wh ere you wan t to copy th e file to, click Edit, th en click Paste.
Printing files across the network
Important
Before you can print a file across the network, you must install the
driver for the printer on the computer you are sending the file from.
You can obtain the printer driver and installation instructions from the
CD that shipped with your printer or from the manufacturer’s Web site.
To print files across the network:
1 Open th e file you wan t to prin t.
2 Click File, th en click Print.
3 Click th e arrow button to open th e prin ter n am e list, th en click th e n etwork prin ter.
4 Click OK.
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Connecting to hotspots
A h otspot is a h igh -speed wireless In tern et access poin t available in public location s such
as airports, airlin e clubs, libraries, book sh ops, an d coffee h ouses.
Wh ile you are away from your h om e office, h otspots let you sen d an d receive e-m ail, surf
Web sites, or access your com pan y’s n etwork.
Important
If you want to access your company’s network through a hotspot,
contact your network administrator for setup information. You will
probably be routed through a VPN connection for maximum security.
You usually n eed to sign up to get access th rough h otspot con n ection s. Durin g th e sign -up
process, th e ven dor will provide you with th e n ecessary con n ection in form ation .
To access an y n ew n etwork, obtain in form ation about th e n etwork (such as th e SSID,
password key, an d security settin gs to use) an d en ter th at in form ation . See “Con figurin g
com puter settin gs for an access poin t” on page 102 for in struction s.
Caution
Because hotspots typically do not enable any security measures, the
data that you are sending and receiving may be vulnerable.
Any of the files on your computer that are marked for sharing may
be accessible to other users on the network.
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Troubleshooting Your Ethernet network
Wired Ethernet network
You cannot see the other computers on your network
■
■
■
Make sure th at your Eth ern et cable is plugged in to th e Eth ern et jack on your com puter.
Make sure th at th e oth er en d is plugged in to a router.
Make sure th at all com puters are plugged in to a powered electrical outlet an d turn ed
on .
Make sure th at th e router is plugged in to a powered electrical outlet an d turn ed on .
Most routers h ave ligh ts th at in dicate they are workin g. For m ore in form ation , see
th e docum en tation th at cam e with your router.
■
■
■
Make sure th at all com puters on your n etwork h ave th e sam e workgroup n am e.
Make sure th at all com puters are usin g th e sam e Subn et Mask.
If you assign ed IP addresses to th e com puters, m ake sure th at all com puters h ave
differen t IP addresses. For h om e n etworks, IP addresses sh ould be 192.168.N.N wh ere
N is a n um ber you assign between 0 an d 254. Th e first N sh ould be th e sam e for all
com puters on your n etwork an d th e secon d N sh ould be differen t for all com puters
on your n etwork.
■
Sh ut down an d restart your com puter.
■
Make sure th at you h ave in stalled th e required software. For m ore in form ation , see
th e docum en tation th at cam e with your Eth ern et card.
■
Reseat th e card. For m ore in form ation , about open in g your com puter case, see
“Open in g th e case” on page 54. For m ore in form ation about your Eth ern et card, see
th e docum en tation th at cam e with your Eth ern et card.
Your wired Ethernet network is running slower than you expect
■
If your wired Eth ern et n etwork is run n in g slower th an you expect, ch eck th e speed
of each Eth ern et com pon en t. For best results, all Eth ern et com pon en ts sh ould be
stan dard Eth ern et (10 Mbps), Fast Eth ern et (100 Mbps or 10/100 Mbps), or Gigabit
Eth ern et (1000 Mbps or 10/100/1000 Mbps). A m ixture of Eth ern et, Fast Eth ern et, an d
Gigabit Eth ern et com pon en ts will result in your n etwork run n in g at th e slowest
com pon en t speed.
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Wireless Ethernet network
You turned the wireless on, but it takes a while to connect.
■
Wh en th e wireless em itter is turn ed on , it autom atically scan s for available
con n ection s, wh ich can take approxim ately 30 secon ds to com plete.
Your connection on the network seems intermittent.
■
In addition to oth er factors, th e stren gth of a wireless con n ection is determ in ed by
th e distan ce from th e access poin t an d structural m aterial th at th e sign al m ust travel
th rough (such as walls, cabin ets, ceilin gs, an d floors.)
If you can n ot relocate, see if you can im prove th e con n ection by ch an gin g th e ch an n el
of th e access poin t.
Your wireless Ethernet network is running slower than you expect
■
If your wireless Eth ern et n etwork is run n in g slower th an you expect, you sh ould ch eck
your n etwork sign al stren gth . If you fin d th e sign al stren gth is low, try m ovin g to a
n ew location to in crease th e sign al stren gth .
Important
Signal strength is affected by the distance between your wireless
network devices, by radio interference, and by interference from
natural obstructions such as walls, floors, and doors.
To check the signal strength of your wireless Ethernet network:
1 Click Start, th en click Control Panel. Th e Control Panel win dow open s. If your
Con trol Pan el is in Category View, click Network and Internet Connections. Th e
Network and Internet Connections win dow open s.
2 Click/Double-click Network Connections. Th e Network Connections win dow open s.
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3 Righ t-click Wireless Network Connection, th en click Status. Th e Wireless Network
Connection Status dialog box open s. Th e m eter sh ows th e sign al stren gth for
wireless Eth ern et n etworkin g on your com puter if oth er com puters with th e sam e
n etwork n am e are with in ran ge of your com puter.
You are in a wireless network, you can see the network, but cannot communicate, send
files, print, or get to the Web.
■
If WEP is used by your access poin t, go to th e Win dows XP Wireless Networking
Properties win dow an d m ake sure th at both th e WAP an d th e WLAN in th e com puter
h ave m atch in g WEP keys.
You are in a wireless network, but no available networks are listed in the Windows XP
Wireless Networking utility.
■
If th e n etwork you are attem ptin g to access does n ot broadcast its SSID, you n eed to
request th e SSID from th e adm in istrator an d add th at n etwork’s in form ation in to th e
wireless utility. For m ore in form ation , see “Addin g an access poin t” on page 104.
■
You m ay wan t to try en tering ANY as th e SSID, wh ich will m ake th e com puter try
to auto-detect th e n etwork.
Your wireless network is listed as a preferred network, but it has an “x” on it.
■
An x m ean s your preferred n etwork is n ot curren tly available or you are n ot curren tly
in ran ge to con n ect.
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Important safety information
Your Gateway system is design ed an d tested to m eet th e latest stan dards for safety of in form ation tech n ology
equipm en t. However, to en sure safe use of th is product, it is im portan t th at th e safety in struction s m arked on th e
product an d in th e docum en tation are followed.
Warning
Always follow these instructions to help guard against personal injury
and damage to your Gateway system.
Setting up your system
■
Read an d follow all in struction s m arked on th e product an d in th e docum en tation before you operate your
system . Retain all safety an d operatin g in struction s for future use.
■
■
■
■
Do n ot use th is product n ear water or a h eat source such as a radiator.
Set up th e system on a stable work surface.
Th e product sh ould be operated on ly from th e type of power source in dicated on th e ratin g label.
If your com puter h as a voltage selector switch , m ake sure th at th e switch is in th e proper position for your area.
Th e voltage selector switch is set at th e factory to th e correct voltage.
■
■
Open in gs in th e com puter case are provided for ven tilation . Do n ot block or cover th ese open in gs. Make sure
you provide adequate space, at least 6 in ch es (15 cm ), aroun d th e system for ven tilation wh en you set up your
work area. Never in sert objects of an y kin d in to th e com puter ven tilation open in gs.
Som e products are equipped with a th ree-wire power cord to m ake sure th at th e product is properly groun ded
wh en in use. Th e plug on th is cord will fit on ly in to a groun din g-type outlet. Th is is a safety feature. If you are
un able to in sert th e plug in to an outlet, con tact an electrician to in stall th e appropriate outlet.
■
■
If you use an exten sion cord with th is system , m ake sure th at th e total am pere ratin g on th e products plugged
in to th e exten sion cord does n ot exceed th e exten sion cord am pere ratin g.
If your system is fitted with a TV Tun er, cable, or satellite receiver card, m ake sure th at th e an ten n a or cable
system is electrically groun ded to provide som e protection again st voltage surges an d buildup of static ch arges.
Care during use
■
Do n ot walk on th e power cord or allow an yth in g to rest on it.
■
Do n ot spill an yth in g on th e system . Th e best way to avoid spills is to avoid eatin g an d drin kin g n ear your
system .
■
Som e products h ave a replaceable CMOS battery on th e system board. Th ere is a dan ger of explosion if th e
CMOS battery is replaced in correctly. Replace th e battery with th e sam e or equivalen t type recom m en ded by
th e m an ufacturer. Dispose of batteries accordin g to th e m an ufacturer’s in struction s.
■
■
Wh en th e com puter is turn ed off, a sm all am oun t of electrical curren t still flows th rough th e com puter. To
avoid electrical sh ock, always un plug all power cables an d m odem cables from th e wall outlets before clean in g
th e system .
Un plug th e system from th e wall outlet an d refer servicin g to qualified person n el if:
■
Th e power cord or plug is dam aged.
■
Liquid h as been spilled in to th e system .
■
Th e system does n ot operate properly wh en th e operatin g in struction s are followed.
■
Th e system was dropped or th e cabin et is dam aged.
■
Th e system perform an ce ch an ges.
Replacement parts and accessories
Use on ly replacem en t parts an d accessories recom m en ded by Gateway.
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Warning
Warning
Do not use Gateway products in areas classified as hazardous
locations. Such areas include patient care areas of medical and
dental facilities, oxygen-laden environments, or industrial facilities.
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.
Regulatory compliance statements
United States of America
Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15
Th is device h as been tested an d foun d to com ply with th e lim its for a Class B digital device, pursuan t to Part 15
of th e FCC rules. Th ese lim its are design ed to provide reason able protection again st h arm ful in terferen ce in a
residen tial in stallation . Th is equipm en t gen erates, uses, an d can radiate radio frequen cy en ergy an d, if n ot
in stalled an d used in accordan ce with th e in struction s, m ay cause h arm ful in terferen ce to radio or television
reception . However, th ere is n o guaran tee th at in terferen ce will n ot occur in a particular in stallation . If th is
equipm en t does cause in terferen ce to radio an d television reception , wh ich can be determ in ed by turn in g th e
equipm en t off an d on , th e user is en couraged to try to correct th e in terferen ce by on e or m ore of th e followin g
m easures:
■
Reorien t or relocate th e receivin g an ten n a
■
In crease th e separation between th e equipm en t an d receiver
■
Con n ect th e equipm en t to an outlet on a differen t circuit from th at to wh ich th e receiver is con n ected
■
Con sult th e dealer or an experien ced radio/TV tech n ician for h elp.
Com plian ce Accessories: Th e accessories associated with th is equipm en t are: sh ielded video cable wh en an
extern al m on itor is con n ected. Th ese accessories are required to be used in order to en sure com plian ce with FCC
rules.
FCC declaration of conformity
Resp on sible p arty:
Gateway Com pan ies, In c.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000Fax: (605) 232-2023
Prod u ct:
Gateway E-4100
Th is device com plies with Part 15 of th e FCC Rules. Operation of th is product is subject to th e followin g two
con dition s: (1) th is device m ay n ot cause h arm ful in terferen ce, an d (2) th is device m ust accept an y in terferen ce
received, in cludin g in terferen ce th at m ay cause un desired operation .
Caution
Changes or modifications not expressly approved by Gateway could
void the FCC compliance and negate your authority to operate the
product.
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California Proposition 65 Warning
Warning
This product contains chemicals, including lead, known to the State
of California to cause cancer, birth defects or reproductive harm.
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products
fitted with USA modems)
Your m odem com plies with Part 68 of th e Code of Federal Regulation s (CFR 47) rules. On th e com puter or
m odem card is a label th at con tain s th e FCC registration n um ber an d Rin ger Equivalen ce Num ber (REN) for th is
device. If requested, th is in form ation m ust be provided to th e teleph on e com pan y.
A teleph on e lin e cord with a m odular plug is required for use with th is device. Th e m odem is design ed to be
con n ected to th e teleph on e n etwork or prem ises wirin g usin g a com patible m odular jack wh ich is
Part 68-com plian t. See in stallation in struction s for details.
Th e Rin ger Equivalen ce Num ber (REN) is used to determ in e th e n um ber of devices wh ich m ay be con n ected to
th e teleph on e lin e. Excessive RENs on a teleph on e lin e m ay result in th e devices n ot rin gin g in respon se to an
in com in g call. In m ost areas, th e sum of RENs sh ould n ot exceed five (5.0). To be certain of th e n um ber of
devices th at m ay be con n ected to a lin e, as determ in ed by th e total RENs, con tact th e local teleph on e com pan y.
If th is device causes h arm to th e teleph on e n etwork, th e teleph on e com pan y will n otify you in advan ce th at
tem porary discon tin uan ce of service m ay be required. Th e teleph on e com pan y m ay request th at you discon n ect
th e equipm en t un til th e problem is resolved.
Th e teleph on e com pan y m ay m ake ch an ges in its facilities, equipm en t, operation s, or procedures th at could
affect th e operation of th is equipm en t. If th is h appen s, th e teleph on e com pan y will provide advan ce n otice in
order for you to m ake n ecessary m odification s to m ain tain un in terrupted service.
Th is equipm en t can n ot be used on teleph on e com pan y-provided coin service. Con n ection to party lin e service is
subject to state tariffs. Con tact th e state public utility com m ission or public service com m ission for in form ation .
Wh en program m in g or m akin g test calls to em ergen cy n um bers:
■
Rem ain on th e lin e an d briefly explain to th e dispatch er th e reason for th e call.
■
Perform such activities in th e off-peak h ours such as early m orn in g or late even in gs.
Th e Un ited States Teleph on e Con sum er Protection Act of 1991 m akes it un lawful for an y person to use a
com puter or oth er electron ic device to sen d an y m essage via a teleph on e fax m ach in e un less such m essage
clearly con tain s, in a m argin at th e top or bottom of each tran sm itted page or on th e first page of th e
tran sm ission , th e date an d tim e it is sen t, an iden tification of th e busin ess, oth er en tity, or oth er in dividual
sen din g th e m essage, an d th e teleph on e n um ber of th e sen din g m ach in e or such busin ess, oth er en tity, or
in dividual. Refer to your fax com m un ication software docum en tation for details on h ow to com ply with th e
fax-bran din g requirem en t.
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Canada
Industry Canada (IC) Unintentional emitter per ICES-003
Th is digital apparatus does n ot exceed th e Class B lim its for radio n oise em ission s from digital apparatus as set
out in th e radio in terferen ce regulation s of In dustry Can ada.
Le présen t appareil n um érique n ’ém et pas de bruits radioélectriques dépassan t les lim ites applicables aux
appareils n um ériques de Classe B prescrites dan s le règlem en t sur le brouillage radioélectrique édicté par In dustrie
Can ada.
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)
Th e In dustry Can ada label iden tifies certified equipm en t. Th is certification m ean s th at th e equipm en t m eets
certain telecom m un ication s n etwork protective, operation , an d safety requirem en ts. Th e Departm en t does n ot
guaran tee th e equipm en t will operate to th e users’ satisfaction .
Before in stallin g th is equipm en t, users sh ould m ake sure th at it is perm issible to be con n ected to th e facilities of
th e local telecom m un ication s com pan y. Th e equipm en t m ust also be in stalled usin g an acceptable m eth od of
con n ection . In som e cases, th e in side wirin g associated with a sin gle-lin e in dividual service m ay be exten ded by
m ean s of a certified con n ector assem bly. Th e custom er sh ould be aware th at com plian ce with th e above
con dition s m ay n ot preven t degradation of service in som e situation s.
Repairs to certified equipm en t sh ould be m ade by an auth orized Can adian m ain ten an ce facility design ated by
th e supplier. An y repairs or alteration s m ade by th e user to th is equipm en t, or equipm en t m alfun ction s, m ay give
th e telecom m un ication s com pan y cause to request th e user to discon n ect th e equipm en t.
Users sh ould m ake sure, for th eir own protection , th at th e electrical groun d con n ection s of th e power utility,
teleph on e lin es, an d in tern al m etallic water pipe system , if presen t, are con n ected togeth er. Th is precaution m ay
be particularly im portan t in rural areas.
Warning
To avoid electrical shock or equipment malfunction do not attempt to
make electrical ground connections by yourself. Contact the
appropriate inspection authority or an electrician, as appropriate.
Th e Rin ger Equ ivalen ce Nu m ber (REN) assign ed to each term in al device provides an in dication of th e
m axim um n um ber of term in als allowed to be con n ected to a teleph on e in terface. Th e term in ation on an
in terface m ay con sist of an y com bin ation of devices subject on ly to th e requirem en t th at th e sum of th e Rin ger
Equivalen ce Num bers of all th e devices does n ot exceed 5.
Laser safety statement
All Gateway system s equipped with CD an d DVD drives com ply with th e appropriate safety stan dards, in cludin g
IEC 825. Th e laser devices in th ese com pon en ts are classified as “Class 1 Laser Products” un der a US Departm en t
of Health an d Hum an Services (DHHS) Radiation Perform an ce Stan dard. Sh ould th e un it ever n eed servicin g,
con tact an auth orized service location .
Warning
Use of controls or adjustments or performance of procedures other
than those specified in this manual may result in hazardous radiation
exposure. To prevent exposure to laser beams, do not try to open the
enclosure of a CD or DVD drive.
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Notices
Copyright © 2004 Gateway, Inc.
All Rights Reserved
14303 Gateway Place
Poway, CA 92064 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any
means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are made
periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products
described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate
information which may appear in this manual. For the latest product updates, consult the Gateway Web site at
www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential
damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the
products it describes at any time, without notices or obligation.
Trademark Acknowledgments
Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and
other countries. SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and
Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are
trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for
identification purposes only, and may be the trademarks or registered trademarks of their respective companies.
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Index
A
AC power con n ector 9, 14
access poin t
cable lock 9, 15
addin g 104
con figurin g 99, 102
con n ectin g to 101
m oun tin g 99
accessin g
In tern et 113
sh ared files 117
sh ared folders 116
accessories 19
activity in dicators
See in dicators
Micro Tower 6
addin g
access poin t 104
application key 29, 30
arrow keys 29, 30
audio
fron t speaker jack 10, 14
lin e in jack 9, 15
m icroph on e jack 7, 9, 12, 14
m utin g 31, 32
stream in g 86
CD drive
iden tifyin g 41
locatin g drive 7, 12
cellular ph on e
audio CD
See CD
audio file
m em ory cards 39
Certificate of Auth en ticity 18
stream in g 86
audio in jack 9, 15
audio CD 52
CD 52
com puter screen 50
DVD 52
B
battery
replacin g 59, 65
bezel
keyboard 50
rem ovin g 62
m ouse 50
screen 50
closin g
broadban d con n ection 33, 86, 95
con n ectin g 9, 15
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DHCP 96
DIMM
diskette drive
com puters
n am in g 95
con figurin g
router 108
TCP/IP protocol 96
con n ectin g
m odem 32
PS/2 m ouse 9, 15
to h otspots 118
to In tern et 9, 15, 33
display
to n etwork 9, 15, 33
docum en tation
con n ection s
audio in 9, 15
lin e out 10, 14
m odem 15, 32
m on itor 9, 14
n etwork 9, 15, 33
parallel 9, 15
power 9, 14
power cord 9, 14
prin ter 7, 9, 12, 14, 15
scan n er 7, 9, 12, 14
serial 9, 14
side speaker 9, 15
S-Video (TV) out 14
teleph on e 14
drive 41
in sertin g 42
playin g 43
recordin g 43
USB 7, 9, 12, 14
troublesh ootin g 69
DVD drive
copyin g files across n etwork 117
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iden tifyin g 41
H
locatin g drive 7, 12
troublesh ootin g 69, 72
troublesh ootin g 73
usin g 41
h elp
Dyn am ic Host Con figuration Protocol 96
E
e-m ail
search in g 3
button 31
en terin g
IP address 96
subn et m ask 96
ergon om ics 22
eSupport 18
Eth ern et
I
con n ectin g 33
in stallin g cards 94
in stallin g drivers 94
jack 33
in dicators
CD drive 42
diskette drive 36
Num Lock 29, 30
Eth ern et jack 9, 15
Eth ern et n etwork
creatin g 94
extern al audio jack 9, 10, 14, 15
F
in kjet prin ter 19
in stallin g
Fast Eth ern et 92
faxes
troublesh ootin g 77
files
fin din g
Help an d Support topics 3
specification s 18
folders
devices 33
fron t bezel 62
m em ory 57, 64
m em ory card 39
prin ter 33
sh arin g 113
fun ction keys 29, 30
G
gam e
accessin g 113
broadban d con n ection 33
button 31
m ulti-player 87
Gateway
eSupport 18
serial n um ber 18
Gigabit Eth ern et 92
sh arin g access 86, 110
troublesh ootin g 74, 77
IP address
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LAN 108
WAN 100, 108
clean in g com puter display 50
clean in g com puter screen 50
Micro Tower case 54
J
jacks
See con n ection s
K
Ken sin gton cable lock
lock slot 9, 15
keyboard
button s 29, 31
clean in g 50
features 29
replacin g 57, 64
m em ory card reader
PS/2 port 9, 14
USB port 7, 9, 12, 14
keys
m odem
arrow 29, 30
direction al 29, 30
fun ction 29, 30
Multifun ction keyboard 30
n avigation 29, 30
n um eric 29, 30
Win dows 29, 30
cable 33, 89, 93, 99, 106
con n ectin g 32
L
label
clean in g 50
LAN IP Address 108
laser prin ter 19
LCD pan el
port 9, 14
clean in g 50
troublesh ootin g 72, 79
ligh ts
troublesh ootin g 80
MP3 file
See in dicators
lin e in jack 9, 10, 14, 15
lin e out jack 10, 14
lock slot
MP3 player
Ken sin gton cable 9, 15
m em ory cards 39
Multifun ction keyboard 30
features 31
M
m ain ten an ce
clean in g case 49
m ultim edia
adjustin g volum e 32
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playin g DVD 43
usin g DVD drive 41
usin g Win dows Media Player 43
m ulti-player gam e
playin g 87
fron t bezel 62
P
N
m em ory cards 39
n am e
com puter 95
dom ain 100, 108
router 100, 108
workgroup 95
n am in g
ports
power
com puters 95
workgroup 95
n avigation keys 29, 30
n etwork
jack 33
testin g 109
usin g 115
button 7, 12
prin ter
n etwork con n ection
selectin g 87
n etwork jack 9, 15
n etworkin g
gam es 87
sh arin g devices 86
sh arin g drives 86
sh arin g prin ters 86
stream in g video 86
New Con n ection Wizard 110
n ext button 31
n um eric keypad 29, 30
in dicator 29, 30
in kjet 19
in stallin g 33
troublesh ootin g 81
prin tin g files across n etwork 117
program m in g
My Docum en ts button 31
sh ortcut button s 31
program s
O
on lin e h elp 2, 4
button 31
on lin e search button 31
open in g
com puter case 54, 60
closin g un respon sive 28
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PS/2 port
keyboard 9, 14
m ouse 9, 15
settin g up
sh arin g
R
RAM
See m em ory
recordable drive 7, 12, 19
locatin g 7, 12
recordin g
CDs 43
DVDs 43
resettin g com puter 28
resources
soun d
speaker jack 10, 14
sh arin g 110
Stan dby m ode 7, 12
static electricity 53
restartin g com puter 28
Resum e m ode 7, 12
router
con figurin g 108
n am e 100, 108
S
safety
avoidin g repetitive strain 24
carin g for com puter 46
gen eral precaution s 124
posture 23
tape backup drive 19
TCP/IP protocol
th um bscrews 9, 14
troublesh ootin g
settin g up com puter 23
static electricity 53
scan n er
in stallin g 33
screen
clean in g 50
troublesh ootin g 79
search button 31
search in g in Help an d Support 3
security features
clean in g CD 52
clean in g DVD 52
com puter startup 71
diskette drive 71
display 72
Ken sin gton cable lock 9, 15
serial n um ber 18
serial port 9, 14
service plan 4
DVD drive 69
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DVD/CD drive 69
faxes 77
files 72
gen eral guidelin es 68
h ard drive 73
keyboard 75
m em ory 75
m odem 76
m on itor 79
m ouse 80
n etwork 81
passwords 81
power 81
prin ter 81
safety guidelin es 68
screen 79
wired Eth ern et
screen resolution 79
Web site con n ection speed 74
turn in g off com puter 7, 12, 27, 28
TV out (S-Video out) jack 14
equipm en t n eeded 93
settin g up 106
U
updatin g
frequen cy 88
device drivers 46
Norton An tiVirus 47
Win dows 46
speed 88
troublesh ootin g 120
UPS 20, 24
workgroup
workin g safely 22
USB port 7, 9, 12, 14, 33
V
video
playin g 43
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