Table of Contents
USER MANUAL
GB
General Information ........................................................................... page
Precautionary measures ..................................................................... page
FHD-1 external USB 2.0 hard drive .................................................... page
4
5
6
CHAPTER 1:
Installation of the Freecom SYNC software ...................................... page
8
CHAPTER 2:
Hardware installation ......................................................................... page 10
CHAPTER 3:
Driver installation (only Windows 98 SE) .......................................... page 12
CHAPTER 4:
Daily use of the FHD-1 with Freecom SYNC software ...................... page 14
CHAPTER 5:
Partitioning your FHD-1 ..................................................................... page 28
CHAPTER 6:
Troubleshooting ................................................................................. page 41
Freecom Internet Service & Support Hotline .................................... page 42
© 2002 Freecom Technologies
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FREECOM FHD-1
General Information
GB
The following hardware and software requirements must be fulfilled to ensure
trouble-free operation.
Hardware Requirements
In order to use the Freecom FHD-1, following components are needed:
•
•
•
•
Intel Pentium II 233MHz or higher
64MB RAM or higher
CD-ROM drive for installing drivers and/or software
Available USB 2.0 or USB 1.1 port
(USB2.0isdownwardscompatibletoUSB1.1.Toachieveoptimalperformance
from the Freecom FHD-1 your PC should be equipped with an USB 2.0 port.
USB 2.0 PCI Host Controllers are separately available at www.freecom.com).
•
Internet connection for online warranty registration and driver/software
updates and downloads
Software Requirements
•
•
•
•
Windows 98 SE
Windows ME
Windows 2000
Windows XP
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Precautionary measures
Precautionary measures
GB
To ensure that your Freecom FHD-1 functions properly, please take note of the
following precautions. If these are not followed, you may void your warranty
and damage the FHD-1.
•
Safely remove the FHD-1 via your operating system (the "unplug or eject
hardware"optionintheWindowstaskbar)beforedisconnectingtheFreecom
Cable II USB 2.0 or the power cable. Failing to do so may result in data loss.
•
Do not drop the Freecom FHD-1 or expose it to other kinds of sudden
mechanical shocks as this may result in data loss and damage to the hard
drive.
•
•
DonotusetheFreecomFHD-1whentheambienttemperatureisbelow10°C
or above 45°C.
If the Freecom FHD-1 is moved from a cool environment to a warmer
environment,pleaseallowthedrivetoacclimatizetotheambienttemperature
before operating the device. Failing to do so may lead to condensation
withinthedriveenclosure,whichinturnmaycausethedrivetomalfunction.
•
•
Do not place liquids or drinks on the FHD-1. When liquids are spilled and get
in contact with the electronics within the drive enclosure, it will damage the
drive and will cause the drive to malfunction.
Do not use the FHD-1 in a dusty environment. Dust inside the enclosure may
damage the internal electronics and result in drive malfunction.
•
•
Only use the power adapter that was supplied with the FHD-1.
Opening the FHD-1 will void the warranty.
Note:SinceUSB2.0isbackwardscompatiblewithUSB1.1,theFHD-1can
be connected to all USB ports. When connected to a USB 1.1 port,
however,theperformance(datatransferrate)oftheFHD-1willbemuch
lower than when the drive is connected to a USB 2.0 port.
IMPORTANT
The SYNC button on the FHD-1 is designed to work with the Freecom
SYNC software, which can be found on the Manual and Software CD.
Freecom SYNC uses the Microsoft Briefcase to synchronize files.
When using the Freecom SYNC software, please be aware that all files
in the SYNC folder on the FHD-1 are linked to the original files on your
PC or network. If you delete a file in the SYNC folder, its original will be
deletedduringthenextsynchronization,too!Toavoidthis,youhaveto
‘Split From Original’ the file prior to deleting it. Please refer to chapter
4 for further information on Freecom SYNC and Microsoft Briefcase.
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FREECOM FHD-1
FHD-1 external USB 2.0 hard drive
GB
If you are looking for maximum performance, maximum storage capacity and
maximum reliability from an external hard drive, the Freecom FHD-1 is the right
choice.Thehi-speeddatatransferthroughtheUSB2.0interfacemakesitideally
suitable for data-storage, file sharing, backup, archiving, digital video editing,
audio playback and all applications that need fast file access.
Foryourconvenience,theFreecomFHD-1hasbeenpartitioned(1partition)and
pre-formatted (FAT32 file system). The FAT32 format ensures maximum
interchangeability of the FHD-1 between different computers. Should you
choose to format the FHD-1 in another file system (e.g. NTFS), please be aware
ofpossibleproblemswhenconnectingtheFHD-1toanothercomputerthanthe
one you used for formatting.
Note: do not cover the ventilation holes; these are essential for
maintaining the correct operating temperature for the FHD-1.
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FHD-1 external USB 2.0 hard drive
Options:
GB
•
•
•
•
•
Freecom USB 2.0 LE PCI Host Controller, 2 ports
Freecom USB 2.0 PCI Host Controller, 5 ports
Freecom FireWire Cable for FHD-1 (available soon)
Additional Freecom Cable II USB 2.0
Additional Power Adapter
local Freecom reseller/dealer.
Recommended sequence of installation
1. Install Freecom SYNC software.
1. Connectallcablestothedriveandplugthepowersupplyunitintothesocket.
Plug the Freecom Cable II USB 2.0 into a USB slot of your computer.
2. Install all necessary drivers under Windows 98 SE.
Under Windows ME / 2000 / XP a separate Freecom driver is not required.
5. Creating a SYNC folder with Freecom SYNC software.
Please refer to chapters 1-3 for a detailed description of the hardware and
software installation.
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FREECOM FHD-1
CHAPTER 1: Installation of the Freecom SYNC software
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1
IfyouwanttousetheSYNCbuttonontheFHD-1,youneedtoinstalltheFreecom
SYNC software first.
1. Insert the Manual and Software CD into the CD-ROM drive. The software
startsautomatically.Ifnot,pleasedouble-clickonthe"Start"icon,whichyou
can find in the root directory of the CD. Please select "Software Installation"
and click on "Freecom SYNC 1.0". Follow the instructions on the screen;
please select "Next" to continue installation.
2. Please read the license agreement carefully. If you accept the license
agreementpleaseselect"Yes".NOTE:Selecting"No"willcancelinstallation.
Choose the destination folder and the program folder in the start menu you
want the SYNC icon to appear.
ThedefaultdestinationfolderisC:\ProgramFiles\FreecomSYNC.Youcanchoose
a different destination folder for the program files by clicking on the "Browse"
button.
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Installation of the Freecom SYNC software
3. Inthe"Options"dialogyoucanchoosewhetheryouwanttoplaceashortcut
to Freecom SYNC 1.0 on your desktop and/or place an icon in the Windows
taskbar. It is recommended to select both options in order to improve the
usabilityofFreecomSYNC1.0. Select"Next"tostartinstallationandcopyall
necessary program files to your computer’s hard drive.
GB
1
4. In the last window you are requested to choose if you want to start Freecom
SYNC 1.0. It is recommended to select this option in order to configure your
Freecom FHD-1. Please select "Finish".
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FREECOM FHD-1
CHAPTER 2: Hardware Installation
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2
SinceUSB2.0isbackwardscompatiblewithUSB1.1,theFHD-1canbeconnected
to all USB ports. When connected to a USB 1.1 port, however, the performance
(data transfer rate) of the FHD-1 will be much lower than when the drive is
connected to a USB 2.0 port.
For optimal performance, the FHD-1 should always be connected to a
USB 2.0 port. Freecom USB 2.0 PCI Host Controllers are available at
1. Connect the large, 36pin connector of the Freecom
Cable II USB 2.0 to the FHD-1.
2. Connect the cable of the power supply to the FHD-1
and the power supply itself to the socket.
3. Connect the USB connector to a USB port of your
computer.
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Hardware Installation
Recommended after Hardware installation
- for Windows 98:
GB
2
After you connected the FHD-1, please start with the driver installation, as in
chapter 3 on page 12 described.
- for Windows ME / 2000 / XP:
Under Windows ME / 2000 / XP a separate Freecom driver is not required. The
drivers for Windows ME, Windows 2000 and Windows XP will be installed
automaticallybytheoperatingsystemafterpluggingintheFreecomFHD-1into
theUSBportofthecomputer.YourFreecomFHD-1isfullybackwardscompatible
with USB 1.1.
Creating a SYNC folder
1. After the installation of the FHD-1 is finished, the Freecom SYNC folder will
be created automatically. If not, please refer to chapter 4.3 (page 16 -
Creating a new SYNC folder).
2. Freecom SYNC uses the Microsoft Briefcase to synchronize files between
computer and FHD-1. A window with some brief information about the
Microsoft Briefcase appears. Please read the information carefully and refer
to the Windows Help function for further information on using Microsoft
Briefcase. Click on "Finish" to conclude the creation of the SYNC folder.
Afterwards the Freecom SYNC folder opens.
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FREECOM FHD-1
CHAPTER 3: Driver installation (only Windows 98 SE)
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3
Note: Your Freecom FHD-1 is fully backwards compatible with USB 1.1.
The installation for USB 1.1 is the same as described below for USB 2.0.
1. Insert the Freecom Manual and driver CD into the CD-ROM drive.
2. Connect your Freecom FHD-1 to the USB connector of your notebook or
computer.
3. The"AddNewHardwareWizard"opensanda"USB2.0Device"(USB2.0PCI
Host Controller) or a "USB2-IDE Controller" (USB 1.1 connector) is found.
Click on "Next".
4. In the next window select "Search for the best driver for your device.
(Recommended)". Click on "Next".
5. Make sure that the checkbox "CD-ROM drive" is activated in the next
window.
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Driver installation (only Windows 98 SE)
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3
Continue by clicking on "Next".
6. The Hardware Wizard finds a "Freecom Cable II USB-2".
Byclickingon"Next"thenecessaryfileswillbeinstalled. Afterwardsclickon
"Finish" to complete the installation. Congratulations! You’ve just finished
to install the Freecom FHD-1 and the external hard drive is almost ready to
use.
Creating a SYNC folder
1. After the installation of the FHD-1 is finished, the Freecom SYNC folder will
be created automatically. If not, please refer to chapter 4.3 (page 16 -
Creating a new SYNC folder).
2. Freecom SYNC uses the Microsoft Briefcase to synchronize files between
computer and FHD-1. A window with some brief information about the
Microsoft Briefcase appears. Please read the information carefully and refer
to the Windows Help function for further information on using Microsoft
Briefcase. Click on "Finish" to conclude the creation of the SYNC folder.
Afterwards the Freecom SYNC folder opens.
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FREECOM FHD-1
CHAPTER 4: Daily use of the FHD-1 with Freecom SYNC
software
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4
4.1 The SYNC button and status of LEDs
The FHD-1 is equipped with a SYNC button which enables you to synchronize
files between your workstation and the FHD-1 (and vice versa).
The synchronization process will start by simply pressing one single button. The
SYNC button only works when the Freecom SYNC 1.0 software is installed on
your computer. Please refer to chapter 1 (Installation of the Freecom SYNC
software) for software installation instructions.
Status of LEDs
LED 1 SYNCLED
LED 2
The Freecom FHD-1 has three blue front LEDs to indicate its status:
LED1:TheLED1ontheleftfrontsideoftheFreecomFHD-1indicatesthataread
or write access takes place.
SYNC LED: The SYNC LED located in the SYNC button shows the status of the
Freecom SYNC 1.0 software (see table on the next page for more information).
LED2: The LED2 on the right front side indicates that the Freecom FHD-1 is
powered and ready for use.
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What is Freecom SYNC 1.0?
SYNC LED Status
What’s happening?
What to do?
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4
Synchronization of data in LED turns off when
progress.
synchronization has
finished or is cancelled by
the user.
LED is blinking
continuously after
pressing the SYNC button.
No data to synchronize or
no data in "Freecom
SYNC" folder available.
Click on "OK" in the status
window "Update Freecom
SYNC".
LED is blinking once after
pressing the SYNC button.
No "Freecom SYNC"
folder available.
Freecom SYNC 1.0 starts
and the Freecom SYNC
folder can be created.
4.2 What is Freecom SYNC 1.0?
FreecomSYNC1.0isasoftwarefordatasynchronization. Forthis, onecomputer
serves as data source. Data can be edited on as many computers as you like. The
data synchronization will always be made between source computer and the
Freecom FHD-1.
Example:
You create a document at work and want to work on it at home (Freecom SYNC
1.0 is installed on your PC at work):
•
•
CopythedocumentfromthePCatworktoyourFreecomSYNCfolderonyour
FHD-1.
ConnecttheFreecomFHD-1toyourPCathome.Openthedocumentathome
directlyoutoftheFreecomSYNCfolder.WorkonitandsaveitintheFreecom
SYNC folder.
•
•
Connect the Freecom FHD-1 to your PC at work and press the SYNC button
on your FHD-1.
The document will now be synchronized between your PC at work and the
Freecom FHD-1. While synchronizing, only modified files will be replaced by
newer files.
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FREECOM FHD-1
4.3 Creating a new SYNC folder
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4
1. Connect the Freecom FHD-1 to your computer. Freecom SYNC 1.0 will detect
the newly connected device.
2. Freecom SYNC 1.0 will start automatically. If, for any reason, the software
should not start, please press the SYNC button on the FHD-1. Alternatively
you can choose "Config" in the context menu of the SYNC icon in the
Windows taskbar. To open the context menu, please click with the right
mouse-button on the SYNC icon in the Windows taskbar.
3. Select "Create SYNC folder".
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Creating a new SYNC folder
4. In the next window you are asked to select the drive you want to use for the
synchronization. Please select the drive with the label "FHD-1". You can add
astringtothenameoftheFreecomSYNCfolder(e.g. FreecomSYNC Office).
Select "Create" to create the folder.
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4
5. FreecomSYNCusestheMicrosoftBriefcasetosynchronizefilesbetweenyour
computer and FHD-1. A window with some brief information about the
Microsoft Briefcase appears. Please read the information carefully and refer
to the Windows Help function for further information on using Microsoft
Briefcase. Click on "Finish" to finish creating the SYNC folder.
Afterwards the Freecom SYNC folder opens.
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FREECOM FHD-1
4.3.1 Configure Freecom SYNC 1.0
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4
1.
2.
3.
4.
6.
5. 7.
Tab "Config"
1. An icon appears in the taskbar when activated.
2. Freecom FHD-1 external hard drive, currently connected and a SYNC folder
is installed. Also you can see the status of the "Fan".
3. Create SYNC folder: this button can only be selected, if no SYNC folder is
available. It can be used to create a SYNC folder on a new Freecom FHD-1.
4. Open SYNC folder: this button can only be selected, if a SYNC folder is
available. It can be used to open a SYNC folder from a Freecom FHD-1.
5. Delete SYNC folder: this button can only be selected, if a SYNC folder is
available. It can be used to delete a SYNC folder and all its contents! If you
select "Delete SYNC folder", all data in the SYNC folder will be lost! The
deleted folder will be moved to the "Recycle Bin". The original files on your
computer will not be affected .
6. Close: Saves new configuration and closes window.
7. Cancel: Closes the window without saving new configuration.
Tab "Driver"
Details about the currently installed drivers are shown here.
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Every day use
4.4 Every day use
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4
After you have installed all software, created the SYNC folder and configured
thesoftwareandFHD-1youcanstartusingFreecomSYNCtosynchronizeallyour
data with the FHD-1. You can use the SYNC 1.0 function for instance to make
backups of important files, to take files from work to your home or on the road.
4.4.1 Reconnecting the FHD-1
If you have used the FHD-1 following message appears when reconnecting the
FHD-1, dependingonoperatingsystemused(Windows98SEdoesnotshowthis
message).
You can immediately work with the FHD-1 and Freecom SYNC.
4.4.2 Selecting files or folders for synchronization
Pleasefollowtheseinstructionsforselectingfilesorfoldersforthesynchronization
process.
Method 1:
1. Selectthefilesandfoldersyouwanttosynchronizefromyourharddiskdrive
or network drive.
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FREECOM FHD-1
2. Open the context menu (click with the right mouse button on the selected
items), select "Send to" and choose "SYNC folder on G «Freecom SYNC»",
where G is the drive letter.
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4
3. The selected files will now be transferred to the SYNC folder.
Method 2:
Select the files and folders you want to synchronize from your hard disk drive or
network drive.
1. Open the context menu (click with the right mouse button on the selected
items) and select "Copy".
2. OpentheFreecomSYNCfolderontheFHD-1e.g.withtheWindowsExplorer.
Now paste the items into the folder. The files are copied into the Freecom
SYNC folder and are ready for synchronization.
4.4.3 Usage of the SYNC folder with other computers
PleasefollowtheseinstructionsifyouwanttousetheSYNCfolderwithanother
(second) computer.
Allfilesyouwanttoworkwithonanothercomputerhavetobeopeneddirectly
outoftheFreecomSYNCfolder!Youshouldnotcopythemtoanotherharddisk,
as this might cause a later synchronization to perform incorrectly.
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Synchronization of new or changed files
4.4.4 Synchronization of new or changed files
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4
This example shows how you can synchronize files which were changed or
created on the FHD-1, with the original files on the primary computer.
1. Connect the FHD-1 with the primary computer.
2. Press the SYNC button or open the context menu on the SYNC icon in the
taskbar and click on "Start synchronization".
3. A status window appears and the SYNC LED on the FHD-1 starts blinking.
Please select "Update" if you wish to synchronize the file or otherwise select
"Cancel". If you choose not to synchronise the file (Cancel) you will be able to
synchronize this file during the next synchronization.
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FREECOM FHD-1
4.4.5 Skip files during synchronization
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4
Ifyouwanttoskipjustonefileoutofmany,pleaseclickonthisfilewiththeright
mouse button and select "Skip". The green arrow next to the selected file
changestoablueone, indicatingthatthisfilewillnotbesynchronized. Youwill
be able to synchronize this file during the next synchronization.
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Handling deleted files
4.4.6 Handling deleted files
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4
Deleting files on either the primary computer or the SYNC folder on the FHD-1
results in a red X next to the file during the next synchronization. This indicates
thatthefilehasbeendeletedandthatitscounterpartwillbedeleted,too.Please
select "Update" to proceed.
If you wish to keep the file, please click with the right mouse button on the file
and select "Don’t Delete". The file will not be deleted and will be disregarded
during the next synchronization.
IfyouwanttodeleteafileoneithertheprimarycomputerorintheSYNCfolder
anddonotwanttoaffectitscounterpart, itisnecessaryto"SplitFromOriginal"
the files. Please follow the instructions:
1. Select the file or folder you want to delete.
2. Choose "Properties" in the context menu.
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FREECOM FHD-1
3. Select "Update" and "Split From Original".
GB
4
4. Select "Yes".
You can delete the file without affecting its counterpart during the next
synchronization.
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Delete SYNC folder
4.5 Delete SYNC folder
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4
1. Open the "Freecom SYNC" configuration menu by clicking with the right
mouse button on the Freecom SYNC icon in the taskbar.
2. Select "Config".
3. Select device (FHD-1) where the folder you want to delete is located.
4. Select "Delete SYNC folder".
5. Select"Yes"ifyoureallywanttodeletetheSYNCfolder. Alldatawillbelost.
If you wish not to delete the SYNC folder, please select "No".
4.6 Uninstall SYNC 1.0
Click on "Start", "Control Panel" and "Add or Remove Programs". Select
"Freecom SYNC" and "Change/Remove" and follow the instructions.
4.7 What do I need the SYNC-button for?
TheFHD-1comeswithaspecialfeature, whichisuniqueforthiskindofproduct:
SYNC. SYNCisacombinationofhardandsoftwarethatallowsyousafeandeasy
access, transportation and synchronisation of all your data. And you can enjoy
all this by just pressing one single button!
To help you start exploring the various ways you can utilize SYNC to make your
life easier, we are showing how we think you could use SYNC.
4.7.1 Office use
Have you ever had doubts storing your data on the network of your company
only?Sure,thereisalwaysabackupoftheserverbutdoyoureallyfeelgoodwith
this‘remote’backup?TheFHD-1isidealformakingalocalbackup, whichstores
your data independently from your network or local computer. Simply ‘send to’
yourimportantfilesanddirectoriestotheSYNC-folderontheFHD-1andupdate
your backup from time to time by pressing just one single button. This is
extremely easy and very fast, because the SYNC-tool only backups changed files
via the fast USB-2 connection.
Thebestthingis,evenwhenyournetworkorlocalcomputerisnotworking,you
can take your FHD-1 to any other computer (equipped with an USB-port) and
continue. Even at your home-office, where you can be close to the people you
love and still having all your business data available. Simply press the SYNC-
button before you leave the office and you are always up to date and can work
with the data on the FHD-1.
The FHD-1 provides a vast amount of memory – more than most computers are
equipped with. It is ideal for storing large graphics or videos. The files can be
edited directly from the FHD-1, as its USB-2 connection is fast enough by far.
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FREECOM FHD-1
This is what you have to do:
GB
4
Follow the instruction in the manual to install the FHD-1 and the SYNC-folder.
Mark the files and folders you want to copy to the SYNC-folder. Click with the
right mouse button on the files and folders and select 'Send to SYNC folder...'
Done.
Now all your valuable data has been copied to the FHD-1. Every time you push
the SYNC-button, all changed or added / deleted files and folders from the
selected folders will be synchronized with the data on the FHD-1.
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Home use
4.7.2 Home use
GB
4
Attheoffice, thereisalwaysabackupofyourimportantbusinessdata. Buthow
about your data at home? All the memories stored in digital photo’s made
during your last holiday? Or the first pictures and movies of your children! You
donotwanttoloosethose!TheFHD-1isidealformakingasafetybackup,which
stores your data independently from your computer. Simply 'send to' your
importantfilesanddirectoriestotheSYNC-folderontheFHD-1andupdateyour
backup from time to time by pressing just one single button. This is extremely
easyandveryfast,becausetheSYNC-toolonlybackupschangedfilesviathefast
USB-2 connection. And all your memories are safeꢀ
This is what you have to do:
Follow the instruction in the manual to install the FHD-1 and the SYNC-folder.
Mark the files and folders you want to copy to the SYNC-folder. Click with the
rightmousebuttononthefilesandfolders,whichcontainthepicturesorvideos
you want to be in a safe place and select 'Send to SYNC folder...'
Done.
Now all your valuable data has been copied to the FHD-1. Every time you push
the SYNC-button, all changed or added / deleted files and folders from the
selected folders will be synchronized with the data on the FHD-1.
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FREECOM FHD-1
CHAPTER 5: Partitioning your FHD-1
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5
5.1 General information
Your FHD-1 was partitioned and formatted to provide you with the maximum
available capacity and compatibility. FAT32 was chosen as file system to assure
that you will be able to read your files on any PC. It is recommended not to
change the current configuration of your FHD-1.
For some users another file system might fit better for their needs. This manual
describes current limitations of most common file systems and Instructions to
enable you to adapt the FHD-1 to your needs.
5.2 File System features
Please refer to the tables below for an overview:
File systems supported by different operating systems
File system
FAT
FAT32
NTFS
Operating system
Windows 98SE
yes
yes
not supported
Windows ME
Windows 2000
Windows XP
yes
yes
yes
yes
yes
yes
not supported
yes
yes
Maximum size of a partition
File system
FAT
FAT32
NTFS
Operating system
Windows 98SE
Windows ME
Windows 2000
Windows XP
2 GB
2 GB
4 GB
4 GB
60 GB *1, 2
n.a.
2 TB *2
32 GB
32 GB
n.a.
*3
*3
16 TB
16 TB
*1: A patch for Windows 98SE is required for hard disk larger than 60 GB. This
*2: Hard disk capacity will not be displayed correctly by fdisk!
*3: FAT partitions larger than 2 GB can only be administrated by Windows 2000/
XP.
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Example for different partitions with different file systems on one FHD-1
Example for different partitions with different file systems on one FHD-1
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5
File system
NTFS
90GB
FAT32
30 GB
Total size of FHD-1
120 GB
The example above is a good solution for Windows 2000/XP users who sometimes
exchange data with Windows 98SE/ME PCs.
For storing the data under Windows 2000/XP both partitions can be used. As the
NTFS file system is not recognized by Windows 98SE/ME data to be used on these
operating systems must be stored on the FAT32 partition.
Please follow the steps below to adapt the FHD-1 for your needs.
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FREECOM FHD-1
5.3 Partitioning your FHD-1 under Windows 98SE / Windows ME
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5
Windows 98SE only: The fdisk version which is installed together with your
operatingsystemdoesnotrecognizethecorrectsizeofharddiskslargerthan64
GB.
Windows 98SE/ME: For large partitions fdisk will not display the partion size
correctly! Please ignore this as the partitioning results will still be OK.
Further information and an update to fix this problem can be found on:
5.3.1 Deleting a partition on the FHD-1 under Windows 98SE / ME
The following steps will explain how to delete a partition on your FHD-1.
1. Click on the "Start" button.
2. Select "Run".
3. Enter "fdisk" and confirm with "OK".
4. fdisk will be started. Answer the question "Do you wish to enable large disk
support?" by pressing the 'Return' key. FAT32 is now activated.
5. Choose Option 5 "(Change current fixed disk drive)" by pressing '5' and
'Return'.
6. Select the hard disk to be deleted by its number. ATTENTION: Please make
sure that the correct drive is selected. Selecting the wrong drive will lead to
a loss of your data!
7. ChooseOption"3(DeletepartitionorLogicalDOSDrive)"bypressing'3'and
'Return'.
8. Your FHD-1 comes formatted as primary partition. Select option 1 "Delete
Primary DOS Partition" by pressing '1' and 'Return'.
9. Select the partition to be deleted by pressing its number and 'Return'.
10. Enter the drive label and press 'Return'.
11. Confirm with 'Y' and 'Return' to delete the partition.
12. Press the 'ESC' key to return to the fdisk options.
13. Press 'ESC' to exit fdisk. Stop your hard disk by using the hot unplug icon in
the lower right corner of your screen and remove the FireWire cable from
yourharddisk.Afterwardsconnectyourharddiskagainwithyourcomputer.
The hard disk will now be recognized by Windows.
As Windows tries to access your hard disk an error message will appear. This
happens, because your hard disk is not yet formatted.
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Creating a partition on the FHD-1 under Windows 98 SE / ME
5.3.2 Creating a partition on the FHD-1 under Windows 98 SE / ME
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The following steps will guide you the process of creating partitions on your
FHD-1 under Windows 98SE/ME. After this procedure your Freecom FHD-1 will
be ready for use and it will be allocated a drive letter.
1. Click on the "Start" button.
2. Select "Run".
3. Enter "fdisk" and confirm with "OK".
4. Answerthequestion"Doyouwishtoenablelargedisksupport?"bypressing
the 'Return' key. FAT32 is now activated.
5. Choose Option "5 (Change current fixed disk drive)" by pressing '5' and
'Return'.
6. Select the hard disk by its number where the "Usage" contains no value but
onlyapercentsymbol.Selectthenumberofthecorrespondingharddiskand
confirm by pressing the "Return" key.
Now your hard disk is activated and ready to be partitioned.
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FREECOM FHD-1
GB
5
Note: Partition size of large hard disks will not be displayed correctly!
However partitioning results will be OK.
7. Select Option 1 "(Create DOS partition or Logical DOS drive)" by pressing '1'
and confirm with 'Return'.
8. Select Option 1 "(Create primary DOS partition)" by pressing '1' and confirm
with 'Return'.
Wait until drive integrity is completely checked.
9. If only one partition is required then answer "Y" to the question: "Do you
wish to use the maximumavailable size for a Primary DOS partition?" If more
than on partition is required go to the next section "Create two or more
partitions on the FHD-1 under Windows 98 / Windows ME".
Now the whole disk will be partitioned as one primary partition. Wait until
the drive integrity check is completed.
10. Press the 'ESC' key to return to the fdisk options.
11. Now press the 'ESC' key to close the "fdisk window". Your hard disk is now
partitioned.
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Creating two or more partitions on the FHD-1 under Windows 98SE / ME
12. Stop your hard disk by using the hot unplug icon in the lower right corner of
your screen and remove the FireWire cable from your hard disk. Afterwards
connect your hard disk again with your computer. The hard disk will now be
recognized by Windows.
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As Windows tries to access your hard disk an error message will appear. This
happens, because your hard disk is not yet formatted.
5.3.3 Creating two or more partitions on the FHD-1 under Windows
98SE / ME
1. Repeat steps 1 to 7 from the previous chapter (Create one partition on the
FHD-1 under Windows 98SE/Windows ME).
2. Answer the question "Do you wish to use the maximum available size for a
primary DOS partition?" with "N".
3. Enter either the size or a percentage value for the partition size. Press
'Return' and wait until the drive integrity check is completed.
4. Press the 'ESC' key to return to the fdisk options.
5. Select Option 1 "(Create DOS partition or Logical DOS drive)" by pressing '1'
and confirm with 'Return'.
6. Select Option 2 "(Create Extended DOS Partition)" by pressing '2' and
confirm with 'Return'. Wait until the drive integrity check is completed.
7. Enter either the size or a percentage value for the partition size or press
'Return' to accept the default value.
8. Press 'ESC' to return and wait until the drive integrity check is completed.
9. Alogicaldriveneedstobedefinednow.Enterthesizeofthelogicaldriveand
press 'Return' or accept the default value by pressing 'Return'.
10. Press 'ESC' to return to the fdisk options.
11. Now press the 'ESC' key to close the "fdisk window". Your hard disk is now
partitioned.
12. Stop your hard disk by using the hot unplug icon in the lower right corner of
your screen and remove the FireWire cable from your hard disk. Afterwards
connect your hard disk again with your computer. The hard disk will now be
recognized by Windows.
AsWindowstriestoaccessyourharddiskanerrormessagewillappear.
This happens, because your hard disk is not yet formatted.
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FREECOM FHD-1
5.3.4 Formatting partitions on the FHD-1 under Windows 98SE / ME
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1. Double-click on the "My Computer" icon on your desktop.
2. Click with the right mouse button on the drive symbol of your FHD-1. Now
a menu will appear where you can choose the option "Format".
3. Please perform a complete formatting of your drive. You can also assign a
name to your drive here.
4. After you have completed your selection, click on "Start".
Attention: Selecting the wrong drive will lead to a loss of your data.
Please ensure that the correct drive is selected!
5. Confirm the next message with "OK".
6. Afterformattingisfinishedyoucanperformadiskscan. Todoso, followthe
instructionsoftheWindowsHelpsystem. Ifyoudon'twanttoscanyourdisk,
just close the message window.
Repeatthesestepsforeachpartitionifmorethanonepartitionwascreated.
7. After partitioning your FHD-1 the "Freecom SYNC" folder is deleted. To
create a new SYNC folder simply run "Freecom SYNC" or press the SYNC
button on your FHD-1. Select the partition you want the SYNC folder to be
created.
Please consult the chapter 4 in the FHD-1 manual for more information how
to use the Freecom SYNC software.
Now your FHD-1 is ready for use. You can use it like an internal hard disk for
storing your data.
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Partitioning your FHD-1 under Windows XP / 2000
5.4 Partitioning your FHD-1 under Windows XP / 2000
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5.4.1 Deleting a partition on the FHD-1 under Windows XP / 2000
Delete a partition on the FHD-1 under Windows XP/2000
1. Click with the right mouse button on the "My Computer" icon on your
desktop.
2. Select the option "Manage".
3. Select the option "Storage" -> "Disk Management".
4. Choose your external hard drive and right-click on the partition.
5. Select"DeletePartition"andconfirmbyclickingon"Yes". Thepartitionwill
be deleted now.
5.4.2 Creating a partition on the FHD-1 under Windows XP / 2000
Thefollowingstepswillguideyou through theprocessofcreatingpartitionson
your FHD-1. After this procedure your Freecom FHD-1 will be ready for use and
it will be allocated a drive letter.
1. Click with the right mouse button on the "My Computer" icon on your
desktop.
2. Select the option "Manage".
3. Select the option "Storage" -> "Disk Management".
4. Choose the hard disk, which is "unallocated". Ensure that the entire drive is
"unallocated".
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FREECOM FHD-1
5. Click with the right mouse button on the "unallocated" area and select the
option "New Partition" (Windows 2000: "Create Partition Wizard"). The
"New Partition Wizard" opens. Click on "Next".
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5
6. Select "Primary partition" and click on "Next".
7. Now you can adjust the size of your partition. Click on "Next" if only one
partition is to be created. See next chapter (Creating two or more partitions
on the FHD-1 under Windows XP/2000) how to create more than one
partition.
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Creating a partition on the FHD-1 under Windows XP / 2000
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5
8. Assign a drive letter to your hard disk. Normally you can use the default
options. Click on "Next".
9. Select the formatting option. Choose either "FAT32" or "NTFS", the
"Allocation Unit Size" should remain on "Default". Finally select "Perform
Quick Format" and click on "Next".
10. Clickon"Finish"tocompletethepartitioningofyourFHD-1.YourFHD-1will
be formatted now and is ready-to-use afterwards.
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FREECOM FHD-1
5.4.3 Creating two or more partitions on the FHD-1 under Windows XP / 2000
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5
1. Repeatthestepsfromthepreviouschapter(CreatingapartitionontheFHD-
1 under Windows XP/2000) for creating the first partition.
2. Click with the right mouse button on the "My Computer" icon on your
desktop.
3. Select the option "Manage".
4. Select the option "Storage" -> "Disk Management".
5. Right-click on the unallocated space of your FHD-1 and select the option
"New partition" (Windows 2000: "Create partition"). The "New Partition
Wizard"(Windows2000:"CreatePartitionWizard")opens. Clickon"Next".
6. Select "Extended partition" and click on "Next".
7. Now you can adjust the size of your partition. Enter the size and click on
"Next".
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Creating two or more partitions on the FHD-1 under Windows XP / 2000
8. Click on "Finish" to create the "Extended partition". The unallocated space
now changed to "Free space".
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FREECOM FHD-1
9. Right-click on "Free Space" and select "New Logical Drive" (Windows 2000:
"CreateLogicalDrive").The"NewPartitionWizard"(Windows2000:"Create
Partition Wizard") opens. Click on "Next".
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10. "Logical drive" is already selected. Click on "Next".
11. Specify the partition size and click on "Next".
12. Assign a drive letter and click on "Next".
13. Select the formatting option. Choose either "FAT32" or "NTFS", the
"Allocation Unit Size" should remain on "Default". Finally select "Perform
Quick Format" and click on "Next".
14. Click on "Finish" to complete partitioning. Your partition will be formatted
now and is ready-to-use.
15. After partitioning your FHD-1 the "Freecom SYNC" folder is deleted. To
create a new SYNC folder simply run "Freecom SYNC" or press the SYNC
button on your FHD-1. Select the partition you want the SYNC folder to be
created.
Please consult the chapter 4 in the FHD-1 manual for more information how to
use the Freecom SYNC software.
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Troubleshooting
CHAPTER 6: Troubleshooting
Issue
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5
Solution
•
•
Install the Freecom SYNC 1.0
software and safely remove and
reconnect the FHD-1
After I connected the FHD-1 to my
computerforthefirsttimenoFreecom
SYNC folder has been created
automatically.
Follow the instructions on chapter
4.3 Creating a new SYNC folder.
After installation of Freecom SYNC 1.0, • ConnecttheFreecomFHD-1toyour
the message "No Freecom FHD-1
external hard drive found." appears.
computer.
•
•
Check all connections between the
Freecom FHD-1, the power supply
and the computer.
Safely remove and reconnect the
Freecom FHD-1.
Files, deleted in the SYNC folder, are
still appearing during the syn-
chronization.
You have to "Split From Original" the
files from their counterparts before
you may delete them. Please refer to
chapter 4.4.6 Handling deleted files.
An empty folder is not synchronised. Empty folders are not taken into
account during synchronization.
If you are working with the program
"WindowsCommander"andareusing
the "send to" dialog to add items to
the SYNC folder, the message "The
briefcase is in use on another
computer" could appear.
The SYNC folder is opened by another
program. Please close all applications,
which are using the SYNC folder.
You cannot create a SYNC folder with This happens only under Windows 98.
a name you used for another, deleted, Please restart Windows 98. After
SYNC folder.
restart, you can create the new SYNC
folder.
Not enough memory on the target
drive (FHD-1) during creation of SYNC
folder.
Delete files on the target drive (FHD-1)
or select less files.
Not enough memory on the target Delete files on the target drive (FHD-1).
drive (FHD-1) during synchronization.
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FREECOM FHD-1
Freecom Internet Service
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6
Freecom Technologies makes the following service available in the Internet
under www.freecom.com
•
•
•
•
Online information about technical problems
current product information
Drivers, driver updates and software information
Forum
Support Hotline
The following hotlines are available if you still are unable to get your Freecom
FHD-1 to work properly after reading the manual and the suggestions for
troubleshooting:
Hotline
Email
België (NL)*
Belgique (F)*
Belgien (D)*
Danmark
0 78 25 00 00
0 78 25 00 01
0 78 25 00 02
33 11 42 00
France
Nederland
Norge
62 82 13 67
Schweiz (D)
Suisse (F)
Suomessa
Sverige
03 - 6 10 13 82
08 - 29 66 00
* (alléén in België/seulement pour la Belgique/nur in Belgien)
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
•
the serial number on the rear side of your Freecom FHD-1 and the serial
number of the Freecom Cable II USB 2.0
•
•
•
the revision number of the cable driver disk
information on the power supply
the version number of your operating system and the software you are
having problems with
•
•
the precise error description or error message displayed
the name and the model of your notebook or computer and, in case it is
needed, the installed hardware
•
•
Is the problem reproduced every time?
Has this problem occurred before? If not, have you recently changed your
system configuration?
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