Fishman Musical Instrument Loudbox 100 User Manual

Owner’s Manual  
TM  
Acoustic Instrument Amplifier  
Loudbox 100  
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Owner's Manual  
12. Use only with a cart, stand, tripod, bracket or table  
specified by the manufacturer, or sold with the  
apparatus. When a cart is used, use caution when  
moving the cart/apparatus combination to avoid injury  
from tip-over.  
CAUTION  
Risk of electric shock.  
Do not open.  
No user serviceable parts inside.  
Refer servicing to qualified personnel.  
Do not expose to rain or moisture.  
Wherever this symbol appears, it alerts you to the  
presence of uninsulated dangerous voltage inside  
the enclosure that may be sufficient to constitute  
a risk of shock.  
13. Unplug this apparatus during lightning storms or when  
unused for long periods of time.  
14. Refer all servicing to qualified service personnel.  
Servicing is required when the apparatus has been  
damaged in any way, such as a power-supply cord  
or plug is damaged, liquid has been spilled or objects  
have fallen into the apparatus, the apparatus has  
been exposed to rain or moisture, does not operate  
normally, or has been dropped.  
Whenever this symbol appears, it alerts you to the  
presence of important operating and maintenance  
(servicing) instructions in the user’s manual for  
this amplifier.  
Do not expose the apparatus to dripping or splashing liquids  
and do not place objects filled with liquids (such as a  
beverage container or a vase) on the apparatus.  
Important Safety Instructions  
To ensure your personal safety and the safety of others,  
operate this apparatus only after reading these instructions  
and heeding the warnings listed below.  
Warning  
To reduce the risk of fire or electric shock, do not expose this  
apparatus to rain or moisture.  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Read these instructions.  
Keep these instructions.  
Heed all warnings.  
Hear This!  
The Loudbox 100 amplifier is capable of cleanly reproducing  
the sound of your instrument at very high volume levels.  
Prolonged repeated exposure to high sound pressure levels  
(SPLs) without protection can cause permanent hearing  
loss. OSHA has set guidelines and specified permissible  
sound-exposure limits for those who work in high SPL  
environments.  
Follow all instructions.  
Do not use this apparatus near water.  
Clean only with a dry cloth.  
Do not block the ventilation openings. Install in  
accordance with the manufacturer's instructions.  
8.  
9.  
Do not install near any heat sources such as radiators,  
heat registers, stoves or other apparatus (including  
amplifiers) that produce heat.  
Permissible Noise Exposures  
Do not defeat the safety purpose of the polarized or  
grounding-type plug. A polarized plug has two blades  
with one wider than the other. A grounding-type plug  
has two blades and a third grounding prong. The wide  
blade or the third prong are provided for your safety. If  
the provided plug does not fit into your outlet, consult  
an electrician for replacement of the obsolete outlet.  
Duration per day, hours Sound level dBA slow response  
8
6
90  
92  
4
3
95  
97  
2
100  
102  
105  
110  
115  
1 1/2  
1
1/2  
1/4 or less  
10. Protect the power cord from being walked on or  
pinched, particularly at the plugs, convenience  
receptacles and the point where they exit from the  
apparatus.  
To ensure against permanent hearing loss, wear hearing  
protection when you perform with amplification.  
11. Use only attachments/accessories specified by the  
manufacturer.  
3
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TM  
Acoustic Instrument Amplifier  
Loudbox 100  
Welcome ...  
...and thank you for choosing the Fishman  
Loudbox 100! Our passion for acoustic  
On the rear panel, good things come in  
threes with D.I.s for channels 1 & 2, plus a  
third summed Mix-D.I. output (watch your  
soundperson smile). For pedal-heads, each  
channel has its own effects loop, a tuner out  
(Ch.1) and a 1/4” jack for a remote mute  
switch. With the Loudbox 100 on the floor, the  
speaker’s ten-degree tilt-back angle helps to  
project your sound up to ear level.  
instruments inspired us to create this amp  
-
it  
is our sincere wish that the Loudbox 100 will  
inspire you as well!  
With its unique bi-amplified design, the potent  
and portable, two-channel, 100 watt Loudbox  
100 delivers more serious acoustic tone and  
volume than any other amp in its class. The  
secret to the Loudbox 100's sound lies in its  
two power amps and two-way speaker system.  
This powerful combination results in higher  
sound pressure levels and cleaner acoustic  
tones, watt-for-watt, than comparable acoustic  
amps.  
So what are you waiting for? Grab your guitar  
and your Loudbox 100 and go out and make  
some music!  
If you have questions or comments, please  
contact us through the Service and Support  
You’ll find this lightweight and compact amp  
is as comfortable in your home studio as it is  
onstage. It easily passes the “one-trip” test, for  
those times you carry both your instrument and  
your amp to the car or into the club.  
The two-channel Loudbox 100 brings together  
a wish list of the essential features you’ve been  
looking for. The front panel includes inputs  
for acoustic instruments, a microphone and a  
CD player or drum machine. Dual EQ sections  
include bass, midrange and treble controls  
for easy, effective tone shaping. Vanquishing  
troublesome acoustic feedback is simple with  
independent anti-feedback filters and phase  
switches for each channel. We also include  
five digital effects you can really use: two halls,  
two plates, and a smooth chorus. A convenient  
mute switch keeps things quiet when you tune  
up or take a break. The Loudbox 100 also  
features a headphone jack for silent jamming  
or practicing.  
4
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Owner's Manual  
Getting Started  
Here are some basic setup tips to help get you going. To operate the Loudbox 100 safely, please  
read the entire manual, especially the Important Safety Instructions on page 3.  
If your amplifier has an operating voltage of 120V, plug the provided AC line cord into the back of  
the amplifier.  
If your amplifier operates at 230V, you must supply your own detachable power cord. The cord you  
supply must have an IEC-style 320 connector at one end, and a male AC plug appropriate for your  
area at the other.  
1. Locate the Power switch (above the rear panel power cord terminal) and switch it off  
(down position), then connect the power cord.  
2. Plug the Loudbox 100 into an electrical outlet with the appropriate AC voltage.  
NOTE: Operate the amplifier only at the voltage indicated in the check box  
on the rear panel. Do not defeat the ground prong on the AC cable; the safe  
operation of this amplifier depends on a proper ground connection.  
3. Push in the Mute switch and turn on the Power switch.  
4. Connect your instrument to the Channel 1 input with a shielded 1/4-inch cable.  
5. Play aggressively and raise Channel 1 Gain until Clip LED flashes, then back off the  
Gain until no clipping occurs.  
6. Set the controls as illustrated below.  
7. Push the Mute switch (out) and slowly raise the Master Volume to the desired level.  
5
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TM  
Acoustic Instrument Amplifier  
Loudbox 100  
Front Panel  
 
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1. Power  
Lights up when the amplifier power is on. The Power switch is located behind the amp above the AC power cord  
terminal.  
2. Channel 1 Input  
Accepts all types of passive or active acoustic pickups.  
3. Channel 2, XLR Input  
Plug in a balanced mic here for vocal or for your instrument. The Loudbox 100 makes an excellent mini-PA or  
vocal monitor. You may also connect an outboard preamp with balanced XLR out to this input.  
Note: If you attempt to plug in both the Channel 2 XLR and 1/4-inch inputs at the same time, the XLR shuts off.  
4. Phantom Power Switch  
Provides 24V to the XLR input, for a condenser Microphone.  
Provides 15V to the ring contact of Channel 2's 1/4-inch input, for instruments with mini-electret microphones.  
Note: Push the Mute switch in before you turn on the Phantom Power, to avoid a loud “pop.”  
For more information on Phantom Power, see page 11.  
5. Channel 2, 1/4-inch Input (stereo)  
Accepts all types of passive or active acoustic pickups. The ring contact of this stereo TRS input is tied to Channel  
1. An instrument with two signal sources (such as pickup and mini-mic) can be routed via stereo cable through  
this jack to both Channels 1 and 2 (see page 12 for setup).  
Note: Unplug Channel 1 input before you use Channel 2's 1/4-inch input for stereo blending. If you use both 1/4-  
inch inputs simultaneously, Channel 1 takes priority and shuts off the Channel 2 ring signal.  
With this setup, your pickup and onboard mini-mic can be EQ'd and blended separately. Wire the mini-mic to ring  
and the pickup to tip and follow the manufacturer’s instructions. Turn on Phantom 15V power if your mini-mic  
requires it. Stereo cables are available through your Fishman dealer.  
Note: Items 6-14 are identical for both channels.  
6. Clip LED  
The Clip LED will light when the Gain level is too high and the signal becomes distorted. If the light comes on  
when you play, lower the Gain until the distortion goes away.  
7. 10dB Pad  
If you have a high output pickup and the Clip LED comes on at low Gain settings, push this switch in to put your  
pickup into a more useable range.  
6
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Owner's Manual  
8. Gain  
Use the Gain knob to set the level of the signal. If the Clip LED flashes when you play, lower the Gain until the  
flashing stops. If either channel is unused, set its Gain to 7 o’clock (off).  
9. Low  
Boost here to add weight to the sound. In general, boost bass at low volumes and flatten it out (or cut) at higher  
levels. With the dial set at 12 o’clock, the control is effectively out of the circuit.  
10. Mid  
This control affects how well the instrument blends in or stands out in the mix. At loud volumes a midrange cut  
will achieve a more natural sound. With the dial set at 12 o’clock, the control is effectively out of the circuit.  
11. High  
Boost highs to add “air” to the sound of the instrument. With the knob set at 12 o’clock, the control is effectively  
out of the circuit.  
12. Anti-Feedback  
If you encounter low-frequency feedback, sweep this control to isolate and eliminate it. Many guitars will benefit  
with the Anti-Feedback knob set at about 10 o’clock. The Anti Feedback filter is off at the 7 o’clock position.  
To read more about acoustic feedback, see page 11.  
13. Phase  
Use the phase switch in conjunction with the Anti-Feedback filter to eliminate acoustic feedback.  
To read more about acoustic feedback, see page 11.  
14. FX Level  
Controls the amount of digital effects in the channel. Generally set this above the Master FX Level.  
15. Digital FX (Select)  
These built-in effects have been specially chosen and voiced for acoustic instruments.  
16. Digital FX Level (Master)  
Digital FX Programs  
Set the overall level of the Digital FX with this knob. In general set this lower than the  
individual Channel 1 & 2 FX Levels.  
1. Hall 1  
2. Hall 2  
3. Chorus  
4. Plate 1  
5. Plate2  
17. Master Volume  
Set the overall level of the Loudbox 100 with the Master Volume. In general put the  
Master Volume as high as possible (2 o’clock to 5 o’clock) to achieve the cleanest  
sound.  
18. Headphone Jack  
When you plug in stereo headphones here, the speakers shut off. This output monitors Channels 1 & 2 and the  
Aux input, so you can play along with pre-recorded music through the headphones.  
19. Aux Level  
Use this to control the level of the device you plug into the Aux Input. Note that the Aux channel is independent  
of the Mute switch, so you can play pre-recorded music on your breaks. If the Aux channel is unused, set the Aux  
level to off.  
20. Mute  
The Mute switch shuts off the signals from Channels 1 and 2 to the speakers and all the XLR outputs. The mute  
does not affect the Aux Channel, the Tuner Out or the effects sends.  
7
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TM  
Acoustic Instrument Amplifier  
Loudbox 100  
Rear Panel  
1. Tweeter Level  
Set the front panel controls flat and adjust the tweeter level to where it sounds best to you.  
2. Aux Input  
Plug in a line level stereo audio source such as a CD or MP3 player in this input. The 1/4 inch stereo (TRS) Aux Input  
mixes the signals to mono when amplified, but will retain the source's stereo image through the headphones jack.  
3. Mute Foot Switch  
Plug a mono, on/off (latching type) foot switch into this jack for remote access to the Mute. The Mute Footswitch  
duplicates and overrides the front panel Mute switch.  
4. Tuner Out  
Plug in an electronic tuner here. This output receives only the Channel 1 signal and is independent of the mute, so you  
can tune with the speakers and the XLR outs muted. The Tuner Out can also be used as pre-EQ unbalanced D.I. out for  
Channel 1.  
5. Mix D.I. (Post)  
Plug in here when you wish to send signals from both Channel 1 and 2 to a mixing console or a slave amplifier. This  
post-EQ output is always ground isolated to prevent ground loop hum.  
6. Channel 2 Effects Loop (Serial)  
Patch an external effect (delay, reverb, chorus) through these jacks. Use a standard 1/4-inch shielded instrument cable  
to connect the Channel 2 send to the input of the effect. Connect the Channel 2 return jack to the output of the effect. The  
Channel 2 loop is located post-EQ and is compatible with battery-operated stompbox-style effects processors.  
7. Channel 2 D.I. Out (Pre-EQ)  
You’ll find that this true direct output produces an uncolored signal that is exceptional for recording. Use this output when  
you want a flat D.I. signal to go to the board. In this case you leave it to the soundperson or recording engineer to dial up  
your tone and effects from the console. This pre-EQ output is always ground isolated to prevent ground loop hum.  
8. Channel 1 Effects Loop (Serial)  
Patch an external effect (delay, reverb, chorus) through these jacks. Use a standard 1/4-inch shielded instrument cable  
to connect the Channel 1 send to the input of the effect. Connect the Channel 1 return jack to the output of the effect. The  
Channel 1 loop is located post-EQ and is compatible with battery-operated stompbox-style effects processors.  
9. Channel 1 D.I. Out (Pre-EQ)  
You’ll find that this true direct output produces an uncolored signal that is exceptional for recording. Use this output when  
you want a flat D.I. signal to go to the board. In this case you leave it to the soundperson or recording engineer to dial up  
your tone and effects from the console. This pre-EQ output is always ground isolated to prevent ground loop hum.  
8
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Owner's Manual  
Rear Panel  
Power Switch  
Lower the master volume or engage the Mute switch before you turn on the amp. Flip the power switch to the up  
position and it will light, indicating the amp is on.  
AC Power  
Operate the amplifier only at the voltage indicated in the check box on the rear panel.  
For 120V amplifiers purchased in the USA, Canada and Mexico, plug in the supplied detachable  
AC power cable.  
For 230V amplifiers purchased outside the USA and Canada, you will need to supply your own detachable  
AC cable. This cable must have an IEC-style 320 connector at one end, and a male AC plug appropriate for your  
region at the other.  
Fuse Holder  
The fuse is located within the AC power receptacle on the back of the amp. Access the fuse compartment with a  
small slotted screwdriver.  
For 120V amplifiers purchased in the USA and Canada, replace the fuse with: LittelFuse® type 218002 or equivalent  
5 x 20 mm, 2A, 250V, time-delay fuse.  
For 230V amplifiers purchased outside the USA and Canada, replace the fuse with: LittelFuse® type 218001 or  
equivalent 5 x 20 mm, 1A, 250V, time-delay fuse.  
9
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TM  
Acoustic Instrument Amplifier  
Loudbox 100  
Tone Tips  
You can find a balanced tone with the Loudbox 100 when you hear how tone changes as the volume rises.  
Set Up  
For reference, start with the tone controls flat (straight-up, twelve o’clock). In this position, there is no equaliza-  
tion applied to your sound. Begin at a very low volume and work your way up. As you turn up, try adjusting the  
Loudbox 100’s tone controls as recommended below.  
1. Low Volume  
At a low volume (just above conversation  
level) our ears are not very sensitive to bass  
and treble, so give the Low and High con-  
trols a good boost. Try three o’clock on the  
dial.  
2. Medium Volume  
At intermediate levels, when you need to  
raise your voice to be heard over the mu-  
sic, the human ear is quite sensitive to  
midrange. Cut the Mid control to about ten  
o’clock, or to your taste. At this level our  
perception of bass and treble starts to catch  
up to the rest of the tonal spectrum, so you  
can back off the Low and High controls  
slightly for good tonal balance.  
3. High Volume  
At loud levels, when you must shout to be  
heard over the music, your ears (and your  
audience) will benefit from a deep mid-  
range cut. Set the Mid dial between nine  
and seven o’clock. Our perception of bass  
and treble “flattens out” at high volumes,  
so you won’t need much, if any Low or  
High boost. Set the Low and High knobs to  
between twelve and one o’clock. In many  
cases you can also improve the tone at very  
high volume if you cut bass. Try setting the  
Low knob between ten and eleven o’clock.  
10  
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Owner's Manual  
About Acoustic Feedback  
Feedback usually occurs in the lowest octave of your instrument, gen-  
erally with two notes about a half step apart. The lower type of feedback  
(cavity resonance) starts when the sound pressure coming out of the  
speakers excites the resonant air chamber inside your instrument. We  
have found that it is effective to tune out an instrument’s cavity reso-  
nance feedback with the Anti-Feedback (notch filter) in the Loudbox  
100. For acoustic guitar this occurs at G# on the low E-string, or at  
about 100Hz. Turn the Anti-Feedback knob to about 11 o’clock to dial  
out this resonance. Note that the circuit can be effectively defeated by  
moving the dial to the OFF (7 o’clock) position.  
Anti  
Feedback  
Lower  
Feedback Range  
(E to G#)  
OFF  
Upper  
Feedback Range  
(A and above)  
Phase  
The higher range of feedback (top resonance) usually starts about  
a half or whole step above cavity resonance of the instrument. Top  
resonance feedback happens when the sound pressure coming off the  
speakers excites the resonant frequency of the soundboard of your  
instrument. For acoustic guitar this occurs at A and above on the low  
E-string. Push the Phase switch in and out until you find the position  
that subdues top resonance feedback.  
Phantom Power FAQs  
Q: I have heard 24V phantom power can damage some audio devices. True?  
A: Yes, phantom power can damage the following:  
1. An unbalanced dynamic mic that has been modified for XLR.  
2. A balanced line-level device that is not designed to accept phantom power (ex: some effects processors).  
Contact the manufacturer to confirm compatibility.  
3. Some older balanced wireless receivers can be damaged by phantom power. Consult the manufacturer of the  
wireless unit for compatibility.  
4. An instrument preamp or stompbox with an unbalanced output that is modified for XLR.  
Important Note: Turn off phantom power if you plug any of the above into the XLR input.  
Q: Which devices are safe with 24V phantom power?  
A: All the following can be used safely with phantom power:  
1. All balanced condenser microphones.  
2. All balanced dynamic microphones.  
3. Many new wireless units. Check with the manufacturer for compatibility.  
4. A preamp/DI designed for phantom-power operation, such as the Fishman Pro-EQ Platinum.  
11  
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TM  
Acoustic Instrument Amplifier  
Loudbox 100  
Stereo Blending  
If your instrument has two signal sources (typically mini-mic and pickup) and stereo output, you may  
route these signals into separate channels of the amp and blend them independently for your own  
custom mixes.  
1) Plug in a stereo (TRS) instrument cable  
between your guitar and the Channel 2, 1/4-inch  
input.  
2) Pickup (tip) is routed to Channel 2 and Mic  
(ring) is routed to Channel 1.  
3) Turn on phantom power if mini-mic requires it.  
STEREO CABLE  
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Below are setup instructions for two common Fishman products with stereo blending capability. For  
other products, follow the manufacturer’s instructions for setup.  
Prefix Premium Blend  
& Prefix Stereo Blender  
Mono / Stereo  
Switch  
MONO / STEREO  
Open battery compartment and move switch to “stereo.”  
Negative Battery Wire  
(red) to Switch  
Microphone Signal  
(black) to Ring  
Rare Earth Blend  
1) Rewire jack for stereo operation  
2) Move thumbwheel on pickup toward treble strings.  
Pickup Signal  
(white) to Tip  
Shield to  
Sleeve  
12  
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Owner's Manual  
Block Diagram  
13  
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TM  
Acoustic Instrument Amplifier  
Loudbox 100  
Technical Specifications  
Rated Power:  
Cumulative  
Woofer Amp  
Tweeter Amp  
100Wrms  
90Wrms continuous  
10Wrms continuous  
All measurements @ nominal line 120V, 60Hz  
Acoustic Response:  
SPL @ 1 Meter  
Frequency Response  
114dB SPL  
80Hz – 20kHz ± 4dB  
Power Consumption:  
150W max  
Input Impedance:  
Ch.1  
10M Ohm  
Ch.2, 1/4”Jack (tip)  
10M Ohm  
Ch.2, 1/4”Jack (ring)  
Ch.2, XLR Input  
10M Ohm, 10k Ohm with 15V phantom power  
2.4k Ohm Balanced  
Aux Input (stereo)  
10k Ohm  
Nominal Input Level:  
Ch.1  
-20dBV/-10dBV with 10dB pad  
-20dBV/-10dBV with 10dB pad  
-20dBV/-10dBV with 10dB pad  
-40dBV/-30dBV with 10dB pad  
-10dBV  
Ch.2, 1/4” Jack (tip)  
Ch.2, 1/4” Jack (ring)  
Ch.2, XLR Input  
Aux Input (stereo)  
Maximum Recommended Input Level:  
Ch.1  
6dBV  
6dBV  
6dBV  
-14dBV  
6dBV  
Ch.2, 1/4”Jack (tip)  
Ch.2, 1/4”Jack (ring)  
Ch.2, XLR Input  
Aux Input (stereo)  
Phantom Power (Ch.2 Only):  
XLR Input  
24Vdc/1.2k Ohm dc Source Impedance per pin  
15Vdc/10k Ohm dc source impedance  
1/4” Jack (ring)  
Tone Controls and Anti-Feedback (Ch.1 and Ch.2):  
Low  
± 10dB @ 100Hz (shelving)  
Mid  
High  
± 12dB @ 1.2kHz (resonant)  
± 12dB @ 10kHz (shelving)  
Anti-Feedback Range  
-14dB @ 20– 400Hz (Hi – Q resonant)  
Digital Effects:  
Program 1  
Program 2  
Program 3  
Program 4  
Program 5  
Hall 1  
Hall 2  
Chorus  
Plate 1  
Plate 2  
14  
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Owner's Manual  
Techical Specifications Cont'd  
Channel 1 & 2 D.I. Out  
Output Impedance  
600 Ohm balanced  
Phantom power tolerant, ground isolated  
Channel 1 & 2 Effects Sends:  
Output Impedance  
2.2k Ohm  
Output Voltage  
+3dBV (1.4Vrms max)  
-10dBV Nominal  
Channel 1 & 2 Effects Returns:  
Input Impedance  
20k Ohm  
Input Voltage  
+3dBV (1.4Vrms max)  
-10dBV Nominal  
Sends and returns are compatible with battery operated effects processors  
Mix D.I. Out:  
Output Impedance  
600 Ohm balanced  
Phantom power tolerant, ground isolated  
Tuner Out:  
Output Impedance  
5k Ohm  
Speaker System:  
Woofer  
8” paper cone  
Tweeter  
Tweeter Level  
1” soft dome, rare earth magnet, ferrofluid cooled  
Up to 6dB cut  
Crossover  
Baffle Angle  
4kHz (Bi-amplified with active crossover)  
10 Degrees  
Physical:  
Dimensions  
Weight  
16” x 13.5” x 11.5” (40.5cm x 34cm x 29cm)  
23 lbs (10.5 kg)  
We reserve the right to change any of the the specifications and information in this manual without notice.  
15  
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Limited Warranty  
Save your original sales receipt. It is your proof of purchase if you require warranty service.  
Fishman Acoustic Instrument Amplifiers (“Products”) are warranted to the original consumer purchaser to be free of defects in materials  
and workmanship under normal use and service for a period of one (1) year from the date of purchase, with the exception of the speaker  
components which are warranted for a period of ninety (90) days from the date of purchase. If the Product fails to function properly  
due to defects in materials or workmanship during the applicable warranty period, Fishman Transducers Inc. (“Fishman”), at its option,  
will repair or replace the Product, with no charge for labor or materials. This warranty applies only if the Product is sold and delivered  
within the U.S. by an authorized Fishman Dealer.  
Warranty service and repairs for Fishman Acoustic Instrument Amplifiers are to be made only at an authorized Fishman Service Center  
OR at the factory in Wilmington MA. Unauthorized repairs will void this warranty.  
Note: For factory warranty service, the customer must prepay freight to Fishman.  
EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,  
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
IN NO EVENT SHALL FISHMAN BE LIABLE FOR LOSS OF PROFITS OR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR  
OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF WARRANTY OR OTHER OBLIGATION CONTAINED IN THIS OWNERS'  
MANUAL. THE WARRANTY CONTAINED HEREIN SHALL NOT APPLY IF THE SERIAL NUMBER IS DEFACED OR REMOVED OR THE  
PRODUCT HAS BEEN DAMAGED BY ALTERATION, MISUSE, ACCIDENT, NEGLECT OR USE WITH UNAUTHORIZED ATTACHMENTS.  
To obtain warranty service from an authorized Fishman Service Center:  
1. The Fishman Dealer where you purchased your amplifier may also be authorized to perform warranty service and should be your  
first point of contact. If the Fishman Dealer who sold the Product is authorized to service the amplifier, bring the defective unit to  
the service center along with your original sales receipt. If you can’t provide the original receipt, the authorized Fishman Service  
Center may charge you for repairs.  
If your local Fishman Dealer cannot service the amplifier, contact Service & Support at www.fishman.com and we will recommend  
an authorized Fishman Service Center in your area. If there is no service center close to you, return the amplifier to the factory as  
described below.  
2. Make sure you can duplicate the problem for the Service Center. If you bring in the amplifier for warranty service and the problem  
can’t be duplicated by the technician, you may be charged a service fee.  
3. Fishman Authorized Service Centers reserve the right to inspect the amplifier before beginning warranty service. Final determination  
of warranty coverage lies solely with Fishman Transducers or its Authorized Service Centers.  
4. Fishman assumes no responsibility for the quality or timeliness of repairs performed by Fishman Authorized Service Centers.  
To obtain factory service:  
Amplifiers repaired under warranty at the Fishman factory will be returned to the customer UPS ground freight, prepaid by Fishman to  
any location within the continental United States.  
Important!  
A Product that is returned to Fishman which is not covered by the terms of this warranty will be  
repaired and returned C.O.D. with billing for labor, materials, return freight and insurance.  
For factory service, you must deliver the amplifier prepaid-freight to Fishman.  
Authorization number (RMA number). Products returned without an RMA number will be refused.  
2. Pack the amplifier in its original shipping carton. If you do not have the carton, request one from us when you get your RMA number.  
Include your shipping address (no P.O. boxes or route numbers). Also include a copy of your sales receipt and a note that explains  
how to duplicate the problem. If we cannot duplicate the problem at the Factory or verify the original purchase date, we may, at our  
option, charge for parts/labor and return shipping.  
3. Ship the amplifier freight prepaid to:  
Fishman Transducers Service Department  
340 Fordham Road, Wilmington, MA 01887 USA  
513-100-105 • Rev B • 12-05  
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