Extron electronic Switch DMS 1600 User Manual

Setup Guide  
Matrix Switchers  
DMS 1600, DMS 2000,  
DMS 3200, DMS 3600  
Configurable Digital Video Matrix Switchers  
68-1829-50 Rev. C  
09 13  
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Safety Instructions  
FCC Class A Notice  
Safety Instructions • English  
Инструкция по технике  
безопасности Русский  
This equipment has been tested and found to comply with the limits for a  
WARNING: This symbol, , when used on the product, is intended  
to alert the user of the presence of uninsulated dangerous voltage  
within the product’s enclosure that may present a risk of electric  
shock.  
Class A digital device, pursuant to part 15 of the FCC rules. The Class A  
limits provide reasonable protection against harmful interference when  
the equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause  
harmful interference to radio communications. Operation of this equipment  
in a residential area is likely to cause interference; the interference must be  
corrected at the expense of the user.  
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан  
на продукте, предупреждает пользователя о  
наличии неизолированного опасного напряжения  
внутри корпуса продукта, которое может привести к  
поражению электрическим током.  
ATTENTION: This symbol, , when used on the product, is  
intended to alert the user of important operating and maintenance  
(servicing) instructions in the literature provided with the  
equipment.  
ВНИМАНИЕ: Данный символ, , если указан на  
продукте, предупреждает пользователя о наличии  
важных инструкций по эксплуатации и обслуживанию в  
руководстве, прилагаемом к данному оборудованию.  
For information on safety guidelines, regulatory compliances, EMI/EMF  
compatibility, accessibility, and related topics, see the Extron Safety and  
Regulatory Compliance Guide, part number 68-290-01, on the Extron  
website, www.extron.com.  
Для получения информации о правилах техники  
NOTE: For more information on safety guidelines, regulatory  
compliances, EMI/EMF compatibility, accessibility, and related  
Guideon the Extron website.  
безопасности, соблюдении нормативных требований,  
электромагнитной совместимости (ЭМП/ЭДС), возможности  
доступа и других вопросах см. руководство по безопасности  
и соблюдению нормативных требований Extron на сайте  
Extron: www.extron.ru, номер по каталогу - 68-290-01.  
Instructions de sécurité • Français  
AVERTISSEMENT: Ce pictogramme, , lorsqu’il est utilisé sur  
le produit, signale à l’utilisateur la présence à l’intérieur du boîtier  
du produit d’une tension électrique dangereuse susceptible de  
provoquer un choc électrique.  
Chinese Simplified(简体中文)  
警告: 产品上的这个标志意在警告用户该产品机壳内有暴露的危险  
FDA/IEC 60825-1 Requirements  
CLASS 1 LASER PRODUCT  
电 压 有 触 电 危 险 。  
ATTENTION: Ce pictogramme, , lorsqu’il est utilisé sur le produit,  
signale à l’utilisateur des instructions d’utilisation ou de maintenance  
importantes qui se trouvent dans la documentation fournie avec  
le matériel.  
注意: 产品上的这个标志意在提示用户设备随附的用户手册中有  
重要的操作和维护(维修明。  
Complies with FDA performance standards for laser products except for  
deviations pursuant to Laser Notice No. 5, dated June 24, 2007.  
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍  
使用的特性等相关内容,敬请访问 Extron 网站 www.extron.cn,参见  
Extron 安全规范指南,产品编号 68-290-01。  
Pour en savoir plus sur les règles de sécurité, la conformité à la  
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets  
connexes, lisez les informations de sécurité et de conformité Extron, réf.  
68-290-01, sur le site Extron, www.extron.fr.  
The product is intended to be used with the fiber optic cables fully installed.  
Chinese Traditional(  
This product meets the applicable requirements of IEC 60825-1, Edition 1  
(2007).  
Sicherheitsanweisungen • Deutsch  
警告: 若產品上使用此符醒使用品機殼內存在著  
可能會導致觸電之風險的未絕緣危險電。  
WARNUNG: Dieses Symbol  
auf dem Produkt soll den Benutzer  
darauf aufmerksam machen, dass im Inneren des Gehäuses  
dieses Produktes gefährliche Spannungen herrschen, die nicht  
isoliert sind und die einen elektrischen Schlag verursachen  
können.  
Any service to this product must be carried out by Extron Electronics and  
its qualified service personnel.  
注意  
若產品上使用此符醒使用。  
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關  
主題的詳細資訊,請瀏覽 Extron 網站:www.extron.cn,然後參閱  
《Extron 安全性與法規遵守手冊》,準則編號 68-290-01。  
VORSICHT: Dieses Symbol  
auf dem Produkt soll dem Benutzer  
in der im Lieferumfang enthaltenen Dokumentation besonders  
wichtige Hinweise zur Bedienung und Wartung (Instandhaltung)  
geben.  
Conventions Used in this Guide  
Japanese  
Notifications the following are used:  
警告: この記号  
が製品上に表示されている場合は体内に絶  
Weitere Informationen über die Sicherheitsrichtlinien,  
Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und  
verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit  
und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website,  
縁されて いない高電圧が流れ電の危険があることを  
示しています。  
WARNING: A warning indicates a situation that has the potential  
注意: この記号  
が製品上に表示されている場合は本  
な操作と保  
守(整備)の指示についてユーザーを喚起する  
to result in death or severe injury.  
機の取扱説明書に 記載されている重  
Instrucciones de seguridad • Español  
ATTENTION:  
Attention indicates a situation that may damage or  
もので。  
ADVERTENCIA: Este símbolo, , cuando se utiliza en el  
producto, avisa al usuario de la presencia de voltaje peligroso sin  
aislar dentro del producto, lo que puede representar un riesgo de  
descarga eléctrica.  
destroy the product or associated equipment.  
安全上のご注意  
規厳守EMI/EMF適合性の他の関連項目に  
つ い て は ロン の ウェブ サ  www.extron.jp よ り 『 Extron  
Safety and Regulatory Compliance Guide(P/N 68-290-01) をご覧く  
ださい。  
NOTE: A note draws attention to important information.  
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto,  
avisa al usuario de la presencia de importantes instrucciones  
de uso y mantenimiento recogidas en la documentación  
proporcionada con el equipo.  
Korean  
경고: 이 기호 , 가 제품에 사용될 경우, 제품의 인클로저 내에 있는  
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이  
있음을 경고합니다.  
Para obtener información sobre directrices de seguridad, cumplimiento  
de normativas, compatibilidad electromagnética, accesibilidad y  
temas relacionados, consulte la Guía de cumplimiento de normativas  
y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,  
주의: 이 기호 , 가 제품에 사용될 경우, 장비와 함께 제공된  
책자에 나와 있는 주요 운영 및 유지보수(정비) 지침을  
경고합니다.  
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련  
항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.co.kr)의  
Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.  
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Software Commands  
Contents  
Commands are written in the fonts shown here:  
^ARMerge Scene,,Op1 scene 1,1^B51^W^C  
[01]R000400300004000080000600[02]35[17][03]  
EY!*Y1&*Y2)*Y2#*Y2!CE}  
Introduction ..................................... 1  
Remote Control.............................. 13  
About this Guide ........................... 1  
About the DMS Matrix Switchers.. 2  
Configurability ........................... 3  
Configurability rules................... 3  
Selected SIS Commands............ 13  
Establishing a Network  
(Ethernet) Connection ............ 13  
Number of connections........... 14  
Establishing a USB Port  
Connection............................. 14  
Host-to-Switcher Instructions. 14  
Common SIS Command  
Symbols ................................. 14  
Command and Response  
Table for SIS Commands ....... 15  
Command and Response  
NOTE: For commands and examples of computer or device  
responses mentioned in this guide, the character “0” is used for  
the number zero and “O” is the capital letter “o.”  
Computer responses and directory paths that do not have variables are  
written in the font shown here:  
Installation....................................... 5  
Rear Panel..................................... 5  
I/O Board Configuration  
Overview .................................. 5  
Making Connections ................. 7  
Front Panel.................................... 9  
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32  
C:\Program Files\Extron  
Variables are written in slanted form as shown here:  
ping xxx.xxx.xxx.xxx —t  
Table for IP-Specific SIS  
Commands............................. 20  
Installing and Starting the  
Control Program ........................ 21  
Installing the Program ............. 21  
First-time Connection  
Considerations....................... 22  
Starting the Program............... 23  
Accessing the HTML Pages........ 25  
Configuring for Network  
SOH R Data STX Command ETB ETX  
Front Panel Operations................... 11  
Selectable items, such as menu names, menu options, buttons, tabs, and  
field names are written in the font shown here:  
Creating a Tie.............................. 11  
Viewing Ties (and Muting  
Outputs)..................................... 11  
Saving or Recalling a Preset ....... 12  
Locking Out the Front Panel  
From the File menu, select New.  
Click the OK button.  
(Executive Mode) ....................... 12  
Specifications Availability  
Product specifications are available on the Extron website,  
Communication...................... 25  
Loading the Start-up Page...... 26  
Copyright  
© 2013 Extron Electronics. All rights reserved.  
Trademarks  
Maintenance and Modifications ...... 29  
All trademarks mentioned in this guide are the properties of their respective owners.  
Removing and Installing an I/O  
Board or Blank Panel................. 29  
Removing and Installing a  
The following registered trademarks®, registered service marks(SM), and trademarks(TM) are  
the property of RGB Systems, Inc. or Extron Electronics:  
Registered Trademarks(®)  
Power Supply Module  
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field,  
GlobalViewer, Hideaway, Inline, IP Intercom, IP Link, Key Minder, LockIt, MediaLink,  
PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch,  
System Integrator, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault,  
WindoWall, XTP and XTP Systems  
(DMS 1600 and DMS 3600)....... 31  
Removing and Installing a Fan  
(DMS 1600 and DMS 3600)....... 32  
Registered Service Mark(SM) : S3 Service Support Solutions  
Trademarks()  
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), AIS (Advanced  
Instruction Set), Auto-Image, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync  
Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP  
(Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital,  
ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set,  
Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip  
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Contents  
v
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Introduction  
WARNING: Risk of serious physical injury The DMS fiber  
optic I/O boards output continuous invisible light, which may be  
harmful to the eyes; use with caution.  
Do not look into the fiber optic cable connectors or into the  
fiber optic cables themselves.  
Plug the attached dust caps into the optical transceivers when  
the fiber cable is unplugged.  
This section gives an overview of this guide and the DMS 1600, DMS  
2000, DMS 3200, and DMS 3600 and describes their features. Topics  
that are covered include:  
About this Guide  
NOTES:  
For more information on any subject in this guide, see the DMS  
Series Matrix Switcher User Guide, available on the Extron DVD  
or at www.extron.com.  
Throughout this guide, all of the covered switchers are referred  
to as "DMS matrix switchers" unless a significant difference is  
noted in their features or operation.  
This setup guide helps you to easily and quickly set up and configure  
your Extron DMS matrix switcher. Step by step instructions show you  
how to:  
Connect to the built-in HTML pages, which you can use to operate  
the switcher.  
Reconfigure the switcher by adding or removing boards, power  
supplies, and fans.  
vi  
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Contents  
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Introduction  
1
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Configurability  
About the DMS Matrix Switchers  
The DMS matrix switchers are assembled from I/O boards.  
The DMS 1600, DMS 2000, DMS 3200, and DMS 3600 (see figure 1)  
are configurable matrix switchers that distribute DVI signals and DFX  
transmitter and receiver outputs and inputs. I/O boards route signals  
that are compatible with all Extron DVI video product lines and the  
fiber optic outputs and inputs of DFX transmitters and receivers. The  
matrix switcher routes any input signal to any combination of outputs.  
The matrix switcher can route multiple input/output configurations  
simultaneously.  
The DMS 1600 can include up to four I/O boards.  
The DMS 2000 can include up to five I/O boards.  
The DMS 3200 can include up to eight I/O boards.  
The DMS 3600 can include up to nine I/O boards.  
There are six types of I/O boards available:  
4x4 DVI inputs and outputs  
4 DVI inputs  
4x4 fiber inputs and outputs  
4 fiber inputs  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
A
A
A
A
B
B
B
B
C
C
C
C
D
D
D
D
A
A
A
A
A
A
A
A
A
B
B
B
B
B
B
B
B
B
C
C
C
C
C
C
C
C
C
D
D
D
D
D
D
D
D
D
FAN ASSEMBL  
Y
4 DVI outputs  
4 fiber outputs  
DVI Equipped  
PCs  
HDTV Monitors  
By adding or removing I/O boards within certain rules that are detailed  
in "Configurability rules," below, you can expand and contract each  
switcher model from a 4-input by 4-output matrix to up to:  
Compact HDTV  
Camera Systems  
DMS Matrix 1600 — A 16-input by 16-output matrix  
DMS Matrix 2000 — A 20-input by 20-output matrix  
DMS Matrix 3200 — A 32-input by 32-output matrix  
DMS Matrix 3600 — A 36-input by 36-output matrix  
FAN ASSEMBLY  
Digital Monitors  
DVI Projectors  
HD Camera  
LAN  
REMOTE  
RS232/RS422  
ACT LINK  
RESET  
DISCONNECT BOTH POWER  
CORDS BEFORE SERVICING  
PRIMARY POWER SUPPLY  
REDUNDANT POWER SUPPLY  
FOXBOX Rx DVI  
REDUNDANT  
100-240V  
50/60Hz  
1.2A MAX.  
POWER  
12V  
1.0A MAX  
MODE  
ON  
Configurability rules  
DVI-D INPUTI
AUDIO
RS-232  
OVERFIBER
ALARM  
1
2
Tx Rx  
2
PRIMARY  
100-240V  
50/60Hz  
FOXBOX 4GTxDVI
1
1.2A MAX.  
ANAHEIM, CA  
There are certain rules for configuring the DMS matrix switcher for proper  
operation, as detailed below:  
Extron  
Analog Monitor  
FOXBOX Tx DVI  
DMS 3600  
POWER  
12V  
1.0A MAX  
MODE  
DVI-D OUTPUT  
AUDIO  
RS-232  
Modular DVI Matrix Switcher  
OVER FIBER ALARM  
ON  
The top slot (slot 1) MUST contain a 4x4 DVI or fiber optic input and  
output board.  
I
1
2
Tx Rx  
1
2
FOXBOX 4G Rx DVI
The next slot (slot 2) can contain any of the six board types.  
ADJUST  
A 4x4 input and output board can be followed (in the slot directly  
underneath it) by any of the board types.  
INPUTS  
4
BRIGHT  
/CONT  
AUTO  
IMAGE  
MENU  
DETAIL  
MUTE  
SIZE  
1
2
3
5
6
7
COLOR  
/TINT  
ZOOM  
/PAN  
PIP  
PRESET  
POSITION  
NEXT  
FREEZE  
CONFIG  
UPS 507  
UNVERSAL SIGNAL PROCESSOR  
PC  
USP 507  
After you insert a 4-input board or a 4-output board, all active boards  
underneath it MUST be the same size (4 inputs or 4 outputs).  
Figure 1. Typical DMS 3600 Application  
Fiber boards can follow DVI boards and DVI boards can follow fiber  
boards within the above size rules.  
Each matrix switcher model can be remotely controlled via its Ethernet  
LAN port, a serial port, or a USB port using either the Windows-based  
Extron Matrix Switchers Control Program or the SIS.  
If you install a blank panel, all slots under it MUST contain blank  
panels (you cannot skip a slot).  
The switcher has two internal, hot-swappable 100 VAC to 240 VAC,  
50-60 Hz, 175-watt power supplies that provide worldwide power  
compatibility and reliability.  
2
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Introduction  
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Introduction  
3
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Installation  
This section describes installation of the DMS matrix switchers, including  
connections and features. Topics that are covered include:  
Rear Panel  
I/O Board Configuration Overview  
See figure 2. Each I/O board is identified by the input and output  
connector numbers supported by the board position. The input and  
output numbers on the boards are identified as locations A through D.  
Location A  
Location A  
Input  
Output  
Input 2  
Input 3  
Input 4  
Output 1  
Output 2  
Input 1  
DVI-D INPUTS  
DV  
A
B
B
C
C
D
D
A
B
Slot 1  
(1-4)  
ANAHEIM, CA  
DVI-D INPUTS  
A
Slot 2  
(5-8)  
A
B
C
D
TMDS  
FIBER  
INPUTS  
Slot 3  
(9-12)  
Slot 4  
No board  
installed  
PRIMARY POWER SUPPLY  
100-240V 50/60Hz 1.2A MAX.  
Input 5  
Input 6  
Input 7  
Input 8  
Figure 2. Arrangement of Inputs and Outputs on the I/O boards  
The board position designators correspond to the input and output  
numbers served by that position (1 through 4, 5 through 8, and so on).  
The location designators, A through D, correspond to the DVI input or  
output, grouped with inputs on the left and outputs on the right and  
numbered from left to right.  
The input numbers supported by the I/O board in slot 2 (locations  
5 through 8) are as follows: A = 5, B = 6, C = 7, D = 8.  
4
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Introduction  
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Installation  
5
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10  
1
2
10  
1
2
DVI-D INPUTS  
DVI-D OUTPUTS  
A
A
B
C
C
D
A
B
B
C
C
D
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
A
A
A
A
B
B
B
B
C
C
C
D
D
D
D
A
A
A
A
B
B
B
C
C
C
D
D
D
D
DMS 44 DVI  
ANAHEIM, CA  
B
D
D
D
A
D
FAN ASSIMBLY  
DMS 44 DVI  
DMS 44 DVI  
DMS 44 DVI  
DMS 44 DVI  
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
DMS FIBER 44  
DMS FIBER 44  
DMS FIBER 44  
A
A
B
B
C
C
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
INPUTS  
C
C
B
B
C
C
REDUNDANT  
100-240V  
50-60Hz  
A
B
D
D
D
D
D
A
A
D
1.2A MAX.  
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
5
6
DMS FIBER 44  
D
A
A
A
A
B
B
B
B
C
C
C
C
B
C
PRIMARY  
100-240V  
50-60Hz  
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
FAN ASSIMBLY  
DMS FIBER 44  
1.2A MAX.  
PRIMARY POWER SUPPLY  
REDUNDANT POWER SUPPLY  
TMDS  
FIBER  
INPUTS  
7
9
9
8
3
4
TMDS  
FIBER  
INPUTS  
Figure 3. DMS 1600 Features  
TMDS  
FIBER  
INPUTS  
1
2
LAN  
REMOTE  
DVI-D INPUTS  
DVI-D OUTPUTS  
A
A
B
C
C
D
A
B
B
C
C
D
RS232/RS422  
ACT LINK  
RESET  
DMS 44 DVI  
N
DISCONNECT BOTH POWER  
CORDS BEFORE SERVICING  
PRIMARY POWER SUPPLY  
REDUNDANT POWER SUPPLY  
B
D
D
A
A
A
A
D
7
6
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
REDUNDANT  
DMS FIBER 44  
D
100-240V  
50-60Hz  
2.5A MAX.  
A
B
C
B
B
B
C
C
C
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
PRIMARY  
100-240V  
50-60Hz  
DMS FIBER 44  
D
5
2.5A MAX.  
ANAHEIM, CA  
TMDS  
FIBER  
OUTPUTS  
DMS FIBER 44  
D
8
3
9
4
5
6
7
9
100-240V  
2.0A MAX  
50/60Hz  
TMDS  
FIBER  
OUTPUTS  
DMS FIBER 44  
Figure 6. DMS 3600 Features  
8
3
4
4
Making Connections  
Figure 4. DMS 2000 Features  
3  
DVI-I Input connectors Connect DVI cables between these  
ports and the DVI output ports of the digital video sources.  
a
b
c
A
A
A
B
B
B
C
C
C
D
D
D
A
A
A
B
B
B
C
C
C
D
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
5
DMS FIBER 44  
D
DVI-I Output connectors — Connect DVI displays for the routed DVI  
image.  
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
6
7
DMS FIBER 44  
D
Fiber optic input ports — Connect fiber optic cables to the  
Input LC connectors.  
TMDS  
FIBER  
INPUTS  
TMDS  
FIBER  
OUTPUTS  
DMS FIBER 44  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D INPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
DVI-D OUTPUTS  
A
B
C
C
C
C
D
D
D
D
A
A
A
B
B
B
C
C
C
D
Connect the opposite ends of these fiber optic cables to the Output  
connectors on DFX 100 Tx transmitters.  
DMS 44 DVI  
DMS 44 DVI  
DMS 44 DVI  
DMS 44 DVI  
A
A
A
B
B
B
D
D
Input LEDs — These LEDs light amber to indicate fiber connections.  
These LEDs light green to indicate signal detection.  
Fiber optic output ports — Connect fiber optic cables to the  
Input LC connectors.  
d
Connect the opposite ends of these fiber optic cables to the Input  
connectors on DFX 100 Rx receivers.  
8
1
2
Input LEDs — These LED light amber to indicate fiber connections.  
These LEDs light green to indicate signal transmissions.  
Figure 5. DMS 3200 Features  
6
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DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Installation  
7
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Front Panel  
Remote port If desired, connect a control system or computer to  
the rear panel Remote RS-232/RS-422 port.  
e
CONTROL  
Pin RS-232Function RS-422 Function  
CONFIG  
ENTER  
PRESET  
VIEW  
ESC  
1
2
3
4
5
6
7
8
9
Not used  
Not used  
CONTROL  
VIEW  
PRESET  
ESC  
Tx Transmit  
Rx Receive  
Tx– Transmit (–)  
Rx– Receive (–)  
PRIMARY  
REDUNDANT  
CONFIG  
ENTER  
5
1
POWER  
POWER SUPPLY  
Not used  
Not used  
Gnd Ground  
Not used  
DMS 1600  
TMDS DIGITAL MATRIX SWITCHER  
DMS 2000  
TMDS DIGITAL MATRIX SWITCHER  
Gnd Ground  
Not used  
Not used  
Not used  
Not used  
9
6
Rx+ Receive (+)  
Tx+ Transmit (+)  
1
2
1
3
Not used  
Figure 8. Front Panel Features  
Figure 7. Remote RS-232/RS-422 Output Connector Wiring  
Configuration port If desired, connect a control system or  
computer to the front panel Configuration port, a mini USB B port.  
a
b
Ethernet port (LAN connector) If desired, connect a network  
WAN or LAN hub, a control system, or a computer to the Ethernet  
RJ-45 port.  
f
Primary and Redundant Power Supply LEDs  
(DMS 1600 and DMS 3600) —  
Network connection — Use a patch (straight-through) cable.  
Computer or control system connection — Use a crossover  
cable.  
NOTE: The meaning of these indicators is identical to the LEDs  
on the power supplies (item i, on the previous page).  
NOTE: The factory default IP address is 192.168.254.254.  
Green — Indicates that the associated power supply is operating  
within normal tolerances.  
Reset button Initiates four levels of reset of the matrix switcher.  
For different reset levels, press and hold the recessed button while  
the switcher is running or while you power up the switcher.  
See the DMS Series Matrix Switcher User Guide, available on the  
Extron DVD or at www.extron.com.  
g
h
Red — Indicates that the associated power supply is operating  
outside the normal tolerances or has failed (see Removing and  
page 31 to replace the power supply).  
Power LED (DMS 2000 and DMS 3200)Indicates that the  
power supply is operating within normal tolerances.  
c
Power connectors Plug the switcher into one or two (depending  
on the DMS model) grounded AC sources.  
NOTE: The power supply is fixed, and not field replaceable, on  
the DMS 2000 and DMS 3200.  
NOTE: For reliability in switchers with Primary and Redundant  
power supplies, connect the power cord from the Redundant  
power connector to either an uninterruptible power source or to  
a power source that is completely independent of the primary  
power source.  
Primary and Redundant power supply indicator LEDs  
(DMS 1600 and DMS 3600) —  
i
j
Green — Indicates that the associated power supply is operating  
within normal tolerances.  
Red — Indicates that the associated power supply is operating  
outside the normal tolerances or has failed (see Removing and  
page 31 to replace the power supply).  
Fans (DMS 1600 and DMS 3600) See Removing and  
8
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9
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Front Panel Operations  
This section describes simple DMS matrix switcher operation from the  
front panel. Topics that are covered include:  
Creating a Tie  
A "tie" is an input-to-output connection.  
A "set of ties" is an input tied to two or more outputs. (An output can  
never be tied to more than one input.)  
A "configuration" is one or more ties, one or more sets of ties, or a  
combination.  
1. Press and release the Esc button to clear any input button, output  
button, or control button indicators that may be lit.  
2. Press and release the desired input button.  
The button lights to indicate the selection.  
5
3. Press and release the desired output buttons.  
The output buttons blink to indicate the potential ties.  
ENTER  
3 4 8  
The Enter button blinks to indicate  
the need to confirm the change.  
4. Press and release the Enter button. All button indicators turn off.  
Viewing Ties (and Muting Outputs)  
1. Press the View button. Output buttons light for outputs that have no  
ties established.  
NOTE: If an output button blinks, that output is muted. To  
toggle mute on and off, press and hold the output button for 2  
seconds.  
2. Press an input button. The buttons for all tied outputs light.  
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DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Front Panel Operations 11  
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3. Press an output button. The buttons for the tied input and all tied  
Remote Control  
outputs light.  
4. Press the View button again to exit View mode. All input and output  
buttons return to an unlit state.  
Saving or Recalling a Preset  
This section describes using the remote control features of the  
DMS matrix switchers to control the devices. Topics that are covered  
include:  
The DMS switchers have 32 global memory presets.  
1. Save a preset — Press and hold the Preset button until it flashes.  
Save a  
preset  
2 seconds  
PRESET  
PRESET  
The Preset button blinks.  
Press and hold.  
Selected SIS Commands  
Recall a preset — Press and release the Preset button.  
Recall a  
preset  
You can use Simple Instruction Set (SIS) commands for operation and  
configuration of the switchers. You can run these commands from a PC  
connected to a serial port (item on page 8), Ethernet port (item on  
PRESET  
PRESET  
Press and release.  
The Preset button lights.  
page 8), or USB port (item  
on page 9) on the switcher.  
All input and output buttons with assigned presets light red.  
When a preset is saved, the configuration data at  
assigned preset locations will be overwritten.  
INPUTS  
Establishing a Network (Ethernet) Connection  
NOTE: The first time you connect to the switcher via the LAN port,  
you may need to change the default settings (IP address, subnet  
mask, and [optional] administrator password) of the switcher.  
1 2 3 4 5 6 15 16  
2. Press and release the desired input or output button.  
Establish a network connection as follows:  
The button blinks red to indicate that  
this preset is selected to save or recall.  
1. Open a TCP socket to port 23 using the IP address of the switcher.  
NOTE: The factory default IP address is 192.168.254.254.  
The Enter button blinks  
red to indicate the need to  
ENTER  
1
activate the save or recall.  
The switcher responds with a copyright message including the name,  
firmware version, and part number of the product, and the current  
date and time.  
3. Press and release the Enter button.  
Locking Out the Front Panel (Executive Mode)  
NOTES:  
To toggle the front panel lock on and off, simultaneously press and hold  
the Enter button and the Esc button until the Preset and View buttons  
blink twice (approximately 2 seconds).  
If the switcher is not password-protected, the device is now  
ready to accept SIS commands.  
If the switcher is password-protected, a passwordprompt  
appears.  
Press and hold the Enter and  
Esc buttons simultaneously to  
toggle executive mode on or off.  
2. If necessary, enter the appropriate password.  
C O N T R O L  
C O N T R O L  
If the password is accepted, the switcher responds with LoginUser  
or LoginAdministrator.  
2 seconds  
ENTER PRESET  
ENTER PRESET  
VIEW  
ESC  
VIEW  
ESC  
If the password is not accepted, the Passwordprompt reappears.  
The Preset and View buttons  
blink twice to indicate the  
mode change.  
Release the buttons.  
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Number of connections  
A switcher can have up to 200 simultaneous TCP connections, including  
all HTTP sockets and Telnet connections. When the connection limit is  
reached, the switcher accepts no new connections until some have been  
closed. No error message or indication is given that the connection limit  
has been reached. To maximize the performance of your switcher, keep  
the number of connections low and close unnecessary open sockets.  
Establishing a USB Port Connection  
A standard USB cable and the Extron DataViewer utility, version 2.0  
or newer, can be used for connection to the DMS matrix switcher  
Configuration port. The USB cable, available at any local electronics  
store, should be terminated on one end with a mini USB B male  
connector  
NOTE: Before you use the USB port for the first time, install the  
USB driver on your computer. The simplest way to do this is to  
install version 8.0 or newer of the Matrix Switchers Control Program  
and then run the Found New Hardware Wizard (see Installing the  
on page 22).  
Host-to-Switcher Instructions  
The switcher accepts SIS commands through its serial port, its USB port,  
or its LAN port. SIS commands consist of one or more characters per  
command field. They do not require any special characters to begin or  
end the command character sequence. Each switcher response to an  
SIS command ends with a carriage return and a line feed (CR/LF =  
which signals the end of the response character string. A string is one or  
more characters.  
),  
]
NOTE: The table that begins on the next page is a partial list  
of SIS commands. For a complete listing, see the DMS Series  
Matrix Switcher User Guide, available on the Extron DVD or at  
Common SIS Command Symbols  
The following symbols are used throughout the command and response  
table, which starts on the next page:  
= Space  
= Carriage return and line feed  
= Carriage return (no line feed)  
= Pipe (can be used interchangeably with the  
]
}
|
}
character)  
E = Escape key (hex 1B)  
W
= Can be used interchangeable with the E character  
14 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Remote Control  
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Command and Response Table for SIS Commands  
Command  
ASCII Command  
(Host to Unit)  
Response  
(Unit to Host)  
Additional Description  
NOTES:  
Commands can be entered back-to-back in a string, with no spaces. For example: 1*1!02*02&003*003%.  
The matrix switchers support 1-, 2-, and 3-digit numeric entries (1*1!, 02*02&, or 003*003%).  
Create ties  
NOTES:  
The ! tie command, the & tie command, and the % tie command can be used interchangeably.  
The ! read tie command, & read tie command, and the % read tie command can be used interchangeably.  
X!  
X@  
Tie input  
Tie input 1 to output 3.  
X! X@  
to output  
.
.
.
Tie input X! to output X@  
X!*X@!  
1*3!  
OutX@InX!All]  
Out03In01All]  
OutX@InX!RGB]  
Out04In10RGB]  
OutX@InX!Vid]  
Out05In07Vid]  
X!]  
Example (see Notes, above):  
Tie input  
Tie input 10 to output 4.  
X! X@  
to output  
Tie input X! to output X@  
X!*X@&  
10*4&  
Example (see Notes, above):  
Tie input  
to output  
Tie input X! to output X@  
Example (see Notes, above):  
Read output tie  
X!*X@%  
7*5%  
Tie input 7 to output 5.  
X!  
X@  
.
X@  
.
X@  
.
Input  
Input  
Input  
is tied to output  
X@&  
X@%  
X@!  
X!  
X!  
Read output tie  
is tied to output  
is tied to output  
X!]  
X!]  
Read output tie  
NOTE: • = Space  
X! = Input number  
X@ = Output number  
00 – maximum number of inputs for your configuration (00 = untied)  
01 – maximum number of outputs for your configuration  
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Command  
EDID  
ASCII Command  
(Host to Unit)  
Response  
(Unit to Host)  
Additional Description  
NOTE: In the commands below, the EDID data can come from either an active output or be set to a specified value.  
E X! X#  
A * EDID  
}
X! X#]  
EdidA *  
X!  
Assign EDID data to an input  
Assign EDID data to all inputs  
Save output #1 EDID data to a  
user-defined space  
= Input number  
E
X#  
}
X#]  
A* *EDID  
EdidA0*  
E
X#  
}
X#]  
EdidS  
S* EDID  
E
X!  
}
X#]  
X!  
View EDID data assignment  
A* EDID  
= Input number  
X# (EDID) values:  
X#  
X#  
X#  
value for DMS model  
Source  
Source  
Source  
value for DMS model  
value for DMS model  
1600 2000 3200 3600  
1600 2000 3200 3600  
1600 2000 3200 3600  
Output 1  
Output 2  
Output 3  
Output 4  
Output 5  
Output 6  
Output 7  
Output 8  
Output 9  
Output 13 N/A  
Output 14 N/A  
Output 15 N/A  
Output 16 N/A  
Output 17 N/A  
Output 18 N/A  
Output 19 N/A  
Output 20 N/A  
Output 21 N/A  
Output 22 N/A  
Output 23 N/A  
Output 24 N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Output 25  
Output 26  
Output 27  
Output 28  
Output 29  
Output 30  
Output 31  
Output 32  
Output 33  
Output 34  
Output 35  
Output 36  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
14  
13  
14  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
15  
15  
27  
16  
16  
28  
N/A  
N/A  
N/A  
N/A  
N/A  
17  
29  
18  
30  
19  
31  
20  
32  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Output 10 N/A  
Output 11 N/A  
Output 12 N/A  
Command  
ASCII Command  
(Host to Unit)  
Response  
Additional Description  
Resolution  
(Unit to Host)  
X# (EDID) values (continued):  
X#  
X#  
value for DMS model  
Resolution  
value for DMS model  
1600 2000 3200 3600  
1600  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
2000  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
3200  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
3600  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
640x480 @ 60 Hz  
640x480 @ 75 Hz  
800x600 @ 60 Hz  
800x600 @ 75 Hz  
852x480 @ 60 Hz  
852x480 @ 75 Hz  
1024x768 @ 60 Hz  
1024x768 @ 75 Hz  
1024x852 @ 60 Hz  
1024x852 @ 75 Hz  
1280x768 @ 60 Hz  
1280x768 @ 75 Hz  
1280x1024 @ 60 Hz  
1280x1024 @ 75 Hz  
1365x768 @ 60 Hz  
1365x768 @ 75 Hz  
1366x768 @ 60 Hz  
1366x768 @ 75 Hz  
1400x1050 @ 60 Hz  
1600x1200 @ 60 Hz  
1920x1200 @ 60 Hz  
480p @ 60 Hz  
17  
18  
19  
20  
21  
22  
23*  
24  
25  
26  
27  
28  
29  
30  
31  
21  
22  
23  
24  
25  
26  
27*  
28  
29  
30  
31  
32  
33  
34  
35  
33  
34  
35  
36  
37  
38  
39*  
40  
41  
42  
43  
44  
45  
46  
47  
37  
38  
39  
40  
41  
42  
43*  
44  
45  
46  
47  
48  
49  
50  
51  
576p @ 50 Hz  
720p @ 50 Hz  
720p @ 60 Hz  
1080p @ 60 Hz  
1080i @ 60 Hz  
1080p @ 50 Hz  
1080p@60Hz,stereo  
User defined  
4653 5057 6269 6673  
*
= Default setting  
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Command  
ASCII Command  
(Host to Unit)  
Response  
(Unit to Host)  
Additional Description  
Channel mute commands  
Channel mute  
X@  
Mute output  
(no signal is output).  
X@  
X@*1B  
X@*0B  
X@B  
1*B  
VmtX@*1]  
VmtX@*0]  
X$]  
Channel unmute  
Unmute output  
(signal is output).  
Read channel mute  
Global channel mute  
Global channel unmute  
View output mutes  
1 = mute on, 0 = mute off.  
Mute all outputs.  
Unmute all outputs.  
X$  
Vmt1]  
0*B  
Vmt0]  
X$1X$2 ... X$n]  
Each  
response is the mute status of an output,  
EVM}  
starting from output 1.  
n = the maximum number of outputs for your  
configuration.  
Save and recall presets  
NOTE: If you try to recall a preset that is not saved, the matrix switcher responds with the error code E11.  
Save current configuration as a  
global preset  
Command character is a comma.  
X%,  
SprX%]  
9,  
Example:  
Save current ties as preset 9.  
Spr09]  
RprX%]  
Rpr05]  
Recall a global preset  
Command character is a period.  
X%.  
5.  
Example:  
Recall preset 5, which becomes the current  
configuration.  
NOTE: X@ = Output number  
X$ = Mute status  
01– maximum number of outputs for your configuration  
0= not muted, 1= muted  
0132  
X% = Global preset number  
Command  
ASCII Command  
(Host to Unit)  
Response  
(Unit to Host)  
Additional Description  
Information requests  
1
2
n
I
N
Information request  
VX^XX&A0X0SX* X* ...X* ]  
In the response:  
X^ X&  
V X  
outputs for this configuration.  
A0X0  
shows the number of available inputs and  
has no meaning for this product.  
1
2
... n shows the board type installed in each  
X* X* X*  
S
slot. n is the highest numbered board in your system,  
4 5 8  
9
.
,
,
, or  
Request part number  
See the Extron website, www.extron.com, for part  
numbers.  
n is the highest numbered board in your system,  
X(]  
1
2
3
n
*N  
Q
4 5  
,
Request part number and board  
configuration  
Query controller firmware  
version  
,
X(.X* X* X* ...X* ]  
8
, or  
9
.
X1)]  
Q
Example:  
The factory-installed controller firmware version is  
1.23]  
1.23  
(sample value only).  
NOTE: X^ = Inputs  
X& = Outputs  
Total number of inputs for this switcher  
Total number of outputs for this switcher  
X0= No board installed  
X* = Board installed  
C1= 4 DVI inputs by 4 DVI outputs  
C2= 4 DVI inputs by 0 outputs  
C3= 0 inputs by 4 DVI outputs  
60-nnnn-nn  
F1= 4 fiber inputs x 4 fiber outputs  
F2= 4 fiber inputs x 0 outputs  
F3= 0 inputs x 4 fiber outputs  
X( = Part number  
X1) = Firmware version number to second decimal place (x.xx)  
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Command and Response Table for IP-Specific SIS Commands  
Additional Description  
Command  
ASCII Command  
(host to unit)  
Response  
(unit to host)  
IP and serial port setup  
Set IP address  
Default: 192.168.254.254  
Default: 255.255.0.0  
Default: 0.0.0.0  
EX1!CI}  
ECI}  
EX1!CS}  
ECS}  
EX1!CG}  
ECG}  
EX1@DH}  
EDH}  
IpiX1!]  
X1!]  
IpsX1!]  
X1!]  
IpgX1!]  
X1!]  
IdhX1@]  
X1@]  
Read IP address  
Set subnet mask  
Read subnet mask  
Set gateway IP address  
Read gateway IP address  
Set DHCP on or off  
Read DHCP on/off status  
Default: 0 (Off)  
NOTE: X1! = Address  
X1@ = DHCP  
nnn.nnn.nnn.nnn  
0 = off, 1 = on  
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4. Follow the on-screen instructions. The installation program creates a  
C:\Program Files\Extron\Matrix_Switchers directory and an “Extron  
Electronics\Matrix Switchers” group folder. It installs the following  
four programs:  
2. On the next page that appears, select the Install the software  
automatically radio button and click Next. Follow the on-screen  
instructions. The wizard assigns the driver necessary to access the  
switcher to the connected Configuration (USB) port (this may take a  
few minutes).  
MATRIX Switcher+ Control Program  
MATRIX Switcher+ Help  
3. Click Finish to exit the wizard.  
Uninstall MATRIX Switcher  
Check for Matrix Updates  
NOTE: You may need to repeat these steps if you subsequently  
connect the switcher to a different USB port on the same  
computer.  
First-time Connection Considerations  
Starting the Program  
LAN port connection  
1. Click Start > Programs > Extron Electronics > Matrix  
Switchers > MATRIX Switcher + Control Pgm.  
If you connect your PC to the switcher via the LAN port, and it is the first  
time you have done so, you may change the default settings (IP address,  
subnet mask, and [optional] administrator password) on the controller  
(see Configuring for Network Communication on page 25 for details.)  
The Comm Port Selection window appears.  
USB port connection  
When you connect your PC to the DMS matrix switcher via the USB port  
for the first time, the Found New Hardware Wizard opens.  
1
Figure 11. Comm Port selection Window  
2. Choose the comm (serial) port that is connected to the switcher, USB,  
or IP [LAN].  
1
NOTE:  
For a comm port, check the baud  
rate displayed in the Comm Port Selection  
window. If you need to change the baud  
rate, click the Baud button and  
Activate the connected USB port for your device as follows:  
NOTE: If you have not installed the latest Matrix Switchers Control  
Program, click Cancel and install the program. Reconnect the  
switcher to the Configuration port.  
double-click the desired baud rate.  
3. Click OK.  
If you selected a serial port or the USB port in step 2, the Matrix  
Switchers Control Program is ready for operation.  
1. Select the No, not this time radio button and click Next. The  
wizard installs the necessary driver to access the switcher via the  
Configuration (USB) port (this may take a few minutes).  
22 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Remote Control  
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4. If you selected IP [LAN] in step 2, the IP Connection window  
Accessing the HTML Pages  
appears.  
Another way to configure and operate the switcher is via its  
factory-installed HTML pages, which are always available and cannot  
be erased or overwritten. The HTML pages that are pre-loaded on the  
switcher are accessible through its LAN port, connected via a LAN or  
WAN, using a web browser such as Microsoft® Internet Explorer® (see  
on page 8, for connection information.)  
Configuring for Network Communication  
Figure 12. IP Connection Window  
The first time you connect a PC to the LAN port of a switcher, you may need  
to temporarily change the IP settings of the PC in order to communicate  
with the controller. Then you must change the default settings of the  
controller (IP address, subnet mask, and [optional] administrator name and  
password) in order to use the unit on an intranet (LAN) or on the Internet.  
After you have set up the DMS matrix switcher for network communication,  
you can reset the PC to its original network configuration.  
a. Examine the Matrix IP Address field, which displays the  
last Matrix IP address entered.  
If necessary, enter the correct IP address in the field.  
NOTE:  
192.168.254.254 is the factory-specified default  
value for this field.  
NOTE: The computer and the switcher must both be connected  
to the same subnet on a LAN (using a straight-through cable).  
Alternatively, you can use a crossover Ethernet cable to connect  
the controller directly to the computer.  
b. If the switcher is password-protected, enter the appropriate  
administrator or user password in the Password field.  
c. Click Connect. The Matrix Switchers Control Program is  
ready for operation.  
Use the ARP command to configure the IP address as follows:  
1. Obtain a valid IP address for the DMS matrix switcher from the  
network administrator.  
2. Obtain the MAC address (UID #) of the switcher from the label  
on its rear panel. The MAC address should have this format:  
00-05-A6-xx-xx-xx.  
3. If the switcher has never been configured and is still set for factory  
defaults, go to step 4. If not, perform a mode 4 system reset. For  
detailed information on reset modes, see “Reset Operations” in the  
DMS Series Matrix Switchers User Guide.  
NOTE: The switcher must be configured with the factory default  
IP address (192.168.254.254) before the ARP command is  
executed, as described below.  
4. At the PC, access the MS-DOS® command prompt, then enter the  
arpscommand. Type in the desired new IP address for the unit  
(see step 1) and the MAC address of the unit (from the rear panel of  
the unit). For example (where the new address is 10.13.197.7):  
arps10.13.197.700-05-A6-03-69-B0and then press <Enter>.  
After receiving the arp -s command, the controller changes to  
the new address and starts responding to the ping requests, as  
described in step 5.  
NOTE: You must ping the DMS matrix switcher as shown in  
step 5 for the IP address change to take place. The response  
should show the new IP address, as shown in the following figure.  
24 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Remote Control  
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5. Execute a ping command by entering ping followed by a space and  
the new IP address at the command prompt. For example:  
ping10.13.197.7  
4. Press the keyboard <Enter> key. The switcher checks whether it is  
password-protected.  
If the switcher is not password-protected, it checks and  
downloads the HTML start-up page. The switcher is ready for  
operation via HTML remote control.  
C:\>ping 10.13.197.7  
Pinging 10.13.197.7 with 32 bytes of data:  
If the switcher is password-protected, it downloads the Enter  
Network Password page.  
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128  
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128  
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128  
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128  
Ping statistics for 10.13.197.7:  
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),  
Approximate round trip times in milli-seconds:  
Minimum = 0ms, Maximum = 0ms, Average = 0ms  
NOTE:  
You can reconnect using either Telnet or a web browser  
to verify that the update was successful.  
6. After verifying that the IP address change was successful, enter and  
issue the “arp –d” command at the DOS prompt. For example:  
NOTE: A User name entry is not required.  
arpd10.13.197.7removes 10.13.197.7 from the ARP table  
or  
arpd*removes all static IP addresses from the ARP table.  
5. Enter the appropriate administrator or user password in the  
Password field and click OK.  
The switcher downloads the HTML start-up page. The switcher is  
ready for operation via HTML remote control.  
Loading the Start-up Page  
NOTES:  
If your Ethernet connection to the matrix switcher is unstable,  
try turning off the proxy server in your web browser. In Microsoft  
Internet Explorer, click Tools > Internet Options >  
Connections > LAN Settings, uncheck the Use a proxy  
server... box, and then click OK.  
For details on operating the switcher via HTML pages, see the  
"HTML Operation" section in the DMS Series Matrix Switchers  
User Guide.  
1. Start the web browser program.  
2. Click in the Address field.  
3. Enter the Matrix IP address in the Address field.  
NOTE: 192.168.254.254 is the factory-specified default value for  
this field.  
Figure 13. Downloaded Start-up Page  
26 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Remote Control  
DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Remote Control 27  
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Maintenance and  
Modifications  
This section describes repairing and reconfiguring the DMS matrix  
switchers by replacing components. Topics that are covered include:  
(DMS 1600 and DMS 3600)  
Removing and Installing a Fan (DMS 1600 and DMS 3600)  
Removing and Installing an I/O Board or Blank Panel  
NOTES:  
For proper cooling and air flow, boards or blank panels should  
be installed in all locations during normal switcher operations.  
See I/O Board Configuration Overview on page 5 to understand  
the different arrangement of connectors on the I/O boards and  
the rules for arranging the configuration of you switcher.  
The I/O boards are hot-swappable. You do not need to power  
down the switcher to remove an I/O board.  
Circuit boards can be added or removed to increase or decrease the I/O  
configuration (matrix size) of the switcher. Remove and replace an I/O  
board or blank panel as follows:  
1. For an I/O board, disconnect any connected cables.  
2. Rotate the left and right knurled knobs to completely loosen the  
captive screws (see figure 14 on the next page).  
3. Gently pull on the knurled knobs to loosen the board or panel from  
the backplane.  
4. Slide the board or panel out of the chassis.  
ATTENTION: Do not touch the electronic components or the  
connectors on the backplane or on the circuit boards without  
being electrically grounded. Handle circuit boards by their edges  
only. Electrostatic discharge can damage circuits, even if you  
cannot feel, see, or hear it.  
5. Place the removed board on an anti-static surface or in an anti-static  
container.  
6. For an I/O board, orient the board to be installed so that connector  
A (of either the input group of connectors or the output group of  
connectors) is on the left and connector D (of the same group of  
connectors) is on the right.  
28 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Remote Control  
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Removing and Installing a Power Supply Module  
(DMS 1600 and DMS 3600)  
Each power supply module has a two-color LED, visible on the rear  
panel, that indicates the status of the power supply outputs. If the LED  
is lit green, the power supply is operating normally. If the LED is lit red,  
the supply has failed and should be replaced at the earliest opportunity.  
LEDs with identical meanings are also on the front panel.  
Align the board edges  
with the plastic guides.  
D
I
44 DV  
S
C
D
I
DVI-D OUTPUT  
B
S
S
The two power supply modules (primary power supply and redundant  
power supply) are identical and hot-swappable; you do not need to  
power down the switcher to install or remove either power supply  
module.  
C
DVI-D OUTPUT  
DI
A
B
A
D
C
D
D
DVI-D INPUTS  
I
B
S 44 DV  
C
S
C
DVI-D INPUTS  
DVI-D IN
A
DVI-D OUTPU
1-8  
B
B
B
A
A
9
A
ANAHEIM, CA  
PRIMAR  
ATTENTION: The DMS matrix switchers use double pole/  
neutral fusing. Power must be disconnected before servicing  
internal components.  
17-24  
D
C
5-32  
100-240.  
REUDANT  
DVI-D INPUTS  
G
R
B
Y
REST  
PMIAR  
A
B-IVEL  
 E
DBFOSERVCIN  
3
L
DISNCBTHPOWE  
00-240V  
50/60Hz 1.2A MAX.  
IN  
TIR-LVE  
SWITCH  
REFERENCE  
LNA  
ATCLINK  
NOTE: DMS 2000 and DMS 3200 — The power supplies are fixed  
in place and are not field replaceable.  
Knurled Knobs  
Figure 14. Remove and Install an I/O Board  
1. Rotate the left and right knurled knobs to completely loosen the  
7. For an I/O board, align the board with the left and right chassis  
captive screws (see figure 15).  
guides (above).  
8. Gently slide the board or blank panel into the enclosure. For an I/O  
board, slide the board toward the front panel until it meets resistance.  
9. Gently seat the board or panel in the backplane.  
10. Use a screwdriver to tighten the left and right knurled knobs to lock  
the board or panel in place.  
D
44 DVI  
S
C
D
D
DVI-D OUTPU
44 DVI  
S 44 DVI  
B
S
C
C
DVI-D OUTPU
DVI-D OUTPU
A
B
B
S
D
A
A
S 44 DVI  
D
S
C
Y
DVI-D OUTPU
C
D
D
B
DVI-D INPUTS  
REDUNDANT SUPPL  
B
C
C
A
DVI-D INPUTS  
DVI-D INPUTS  
A
B
B
D
A
A
1-8  
C
Y
DVI-D INPUTS  
Y
POWER SUPPL  
9-16  
ANAHEIM, CA  
B
Align the power  
supply edges with  
the plastic guides.  
PRIMAR  
A
17-24  
5-32  
100-240.  
REUDANT  
G
R
RY  
RSET  
PRIMA  
BI-VEL  
R
DBFOSERVCIN  
3
L
DISNCBTHPOWE  
0-240V  
50/60Hz 1.2A MAX.  
TRI-LVE  
SWITCH  
REFERENCE  
LAN  
ACTLINK  
Knurled  
Knobs  
Power  
LED  
Figure 15. Remove and Install a Power Supply Module  
2. Gently pull on the handle to loosen the power supply from the  
backplane.  
30 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Maintenance and Modifications  
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3. Slide the power supply out of the chassis.  
2. Rotate the top and bottom knurled knobs to completely loosen the  
captive screws (see figure 16).  
4. Orient the power supply module to be installed with the LED to the  
right.  
5. Align the flanges on the power supply module with the left and right  
power supply guides.  
6. Gently slide the power supply module into the enclosure until the  
power supply meets resistance.  
7. Gently seat the power supply in the backplane.  
D
44 DVI  
C
D
DVI-D OUTPU
4DVI  
8. Use a screwdriver to tighten the left and right knurled knobs to lock  
B
C
D
DVI-D OUTPU
A
4 DVI  
S 44 DVI  
B
B
the power supply in place.  
C
C
D
DVI-D OUTPUT
DVI-D OUTPU
A
A
D
Y
C
D
D
B
DVI-D INPUTS  
B
REDUNDANT R SUPPL  
Removing and Installing a Fan (DMS 1600 and DMS 3600)  
C
C
A
DVI-D INPUTS  
DVI-D INPUTS  
A
B
B
D
A
A
C
The DMS 1600 has a single fan module. The DMS 3600 has two  
identical fan modules. If a fan fails, it should be replaced at the earliest  
opportunity.  
Y
DVI-D INPUTS  
B
Y
POWR SUPPL  
PRIMAR  
A
100
REUDANT  
G
R
T
Y
RSE  
The fan modules are hot-swappable; you do not need to power down the  
switcher to install or remove either fan.  
PIMAR  
BI-VEL  
R
DBFOSERVCIN  
  2
DISNCBTHPOWE  
-240V  
50/60Hz 1.2A MAX.  
TRI-VEL  
SWITCH  
REFERENCE  
LAN  
ACTLINK  
Align the fan  
module edges with  
the plastic guides.  
NOTE: DMS 2000 and DMS 3200 — The fans are fixed in place  
and are not field replaceable.  
1-8  
9-16  
ANAHEIM, CA  
17-24  
1. Remove and retain the two screws that secure the row identification  
plate (identifying the rows of the adjacent DVI input and output  
connectors) to the fan. Retain the plate.  
5-32  
Knurled  
Knobs  
Figure 16. Remove and Install a Fan  
3. Gently pull on the screws to loosen the fan from the backplane.  
4. Slide the fan out of the chassis.  
5. Orient the fan to be installed so that the printing on the back of the  
panel is right-side up.  
6. Align the flanges on the fan with the top and bottom fan guides.  
7. Gently slide the fan into the enclosure until the fan meets resistance.  
8. Gently seat the fan in the backplane.  
9. Use a screwdriver to tighten the top and bottom knurled knobs to  
lock the fan in place.  
10. Secure the row identification plate to the fan.  
32 DMS 1600, DMS 2000, DMS 3200, DMS 3600 • Maintenance and Modifications  
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Extron Warranty  
Extron Electronics warrants this product against defects in materials and workmanship  
for a period of three years from the date of purchase. In the event of malfunction during  
the warranty period attributable directly to faulty workmanship and/or materials, Extron  
Electronics will, at its option, repair or replace said products or components, to whatever  
extent it shall deem necessary to restore said product to proper operating condition,  
provided that it is returned within the warranty period, with proof of purchase and  
description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Extron Electronics  
1230 South Lewis Street  
Anaheim, CA 92805  
U.S.A.  
Japan:  
Extron Electronics, Japan  
Kyodo Building, 16 Ichibancho  
Chiyoda-ku, Tokyo 102-0082  
Japan  
Europe and Africa:  
Extron Europe  
Hanzeboulevard 10  
3825 PH Amersfoort  
The Netherlands  
China:  
Extron China  
686 Ronghua Road  
Songjiang District  
Shanghai 201611  
China  
Asia:  
Middle East:  
Extron Asia Pte Ltd  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
Singapore  
Extron Middle East  
Dubai Airport Free Zone  
F12, PO Box 293666  
United Arab Emirates, Dubai  
This Limited Warranty does not apply if the fault has been caused by misuse, improper  
handling care, electrical or mechanical abuse, abnormal operating conditions, or if  
modifications were made to the product that were not authorized by Extron.  
NOTE: If a product is defective, please call Extron and ask for an application  
engineer to receive an RA (return authorization) number. This will begin the repair  
process.  
USA: 714.491.1500 or 800.633-9876  
Asia: 65.6383.4400  
Europe: 31.33.453.4040  
Japan: 81.3.3511.7655  
Units must be returned insured, with shipping charges prepaid. If not insured, you assume  
the risk of loss or damage during shipment. Returned units must include the serial number  
and a description of the problem, as well as the name of the person to contact in case  
there are any questions.  
Extron Electronics makes no further warranties either expressed or implied with respect to  
the product and its quality, performance, merchantability, or fitness for any particular use.  
In no event will Extron Electronics be liable for direct, indirect, or consequential damages  
resulting from any defect in this product even if Extron Electronics has been advised of  
such damage.  
Please note that laws vary from state to state and country to country, and that some  
provisions of this warranty may not apply to you.  
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Extron USA Headquarters  
Extron Europe  
Extron India  
+800.3987.6673 (Inside Europe Only)  
+31.33.453.4040  
1800.3070.3777 (Inside India Only)  
+91-80 3055.3777  
+800.633.9876 (Inside USA/Canada Only)  
+31.33.453.4050 FAX  
+91 80 3055 3737 FAX  
Extron USA - West  
+1.714.491.1500  
+1.714.491.1517 FAX  
Extron USA - East  
+1.919.850.1000  
+1.919.850.1001 FAX  
Extron Japan  
+81.3.3511.7655  
+81.3.3511.7656 FAX  
Extron China  
+4000.EXTRON  
+4000.398766  
Inside China Only  
Extron Asia  
+800.7339.8766  
Inside Asia Only  
Extron Middle East  
+971.4.2991800  
+971.4.2991880 FAX  
Extron Korea  
+82.2.3444.1571  
+82.2.3444.1575 FAX  
+86.21.3760.1568  
+86.21.3760.1566 FAX  
+65.6383.4400  
+65.6383.4664 FAX  
© 2013 Extron Electronics All rights reserved. www.extron.com  
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