Cisco Systems Network Card Unified Videoconferencing Manager User Manual

Installation Guide for  
Cisco Unified Videoconferencing Manager  
Release 5.6  
October 2008  
Americas Headquarters  
Cisco Systems, Inc.  
170 West Tasman Drive  
San Jose, CA 95134-1706  
USA  
Tel: 408 526-4000  
800 553-NETS (6387)  
Fax: 408 527-0883  
Text Part Number: OL-16908-01  
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C O N T E N T S  
Overview 2-1  
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Contents  
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C H A P T E R  
1
Installing Cisco Unified Videoconferencing  
Manager  
Pre-installation  
Read this section before installing Cisco Unified Videoconferencing Manager.  
Minimum System Requirements  
Cisco Unified Videoconferencing Manager must be installed on one of the following Cisco MCS server  
models:  
Cisco MCS 7825 Series  
MCS-7825-H2  
MCS-7825-I2  
MCS-7825-H3  
MCS-7825-I3  
Cisco MCS 7835 Series  
MCS-7835-H2  
MCS-7835-I2  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
Pre-installation  
Cisco MCS 7845 Series  
MCS-7845-H2  
MCS-7845-I2  
Installing the Server Operating System  
Cisco Unified Videoconferencing Manager Release 5.6 requires the servers to run the Cisco Media  
Convergence Server operating system, which is a Cisco Systems version of the Windows 2003 version  
1.3b. This version of the operating system is shipped automatically to customers purchasing this product  
for the first time. Customers who are upgrading from previous releases of this product that are installed  
on a Windows 2000 operating system will need to upgrade the server operating system before installing  
the Cisco Unified Videoconferencing Manager Release 5.6.  
You can download the Media Convergence Server operating system software from the Cisco.com  
Software Download tool at this location:  
20and%20BIOS%20Updates&mdfid=280771554&treeName=Voice+and+Unified+Communications&  
mdfLevel=Software%20Version/Option&url=null&modelName=Cisco+Unified+Communications+Ma  
nager+Version+4.3&isPlatform=N&treeMdfId=278875240&modifmdfid=null&imname=&hybrid=Y&  
imst=N  
Alternatively, you can find the download location from Cisco.com by following these instructions.  
Procedure  
Step 1  
Step 2  
Step 3  
Step 4  
Step 5  
On Cisco.com, select Support > Download Software.  
Select the Voice Software product category.  
Log in with your Cisco.com account to obtain the full list of categories on this page.  
Click the To Access Voice Software Downloads link.  
Expand these folders: IP Telephony > Call Control > Cisco Unified Communications Manager  
(CallManager).  
Step 6  
Step 7  
Click Cisco Unified Communications Manager Version 4.3.  
Click Voice Applications OS and BIOS Updates.  
The required operating system 2003.1(3b) is listed in the All Releases folder under CCM-OS v.2K  
folder. The latest Service Release (SR) at the time of this document’s creation was SR5. Updated Service  
Releases are routinely posted, and you should use the latest service release.  
Step 8  
Step 9  
Click 2003.1(3b)_SR5 (or latest available SR number).  
Click the download link to download the software.  
Technical documentation, release notes, and other file information are available to the right.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
Pre-installation  
LDAP Server Types  
Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003.  
Supported Devices  
Cisco Unified Videoconferencing Manager supports the following devices:  
Cisco IOS H.323 Gatekeeper  
Cisco Unified Communications Manager  
Microsoft LCS 2005 SP1  
Microsoft OCS 2007  
Broadsoft IPCentrix  
Cisco Unified Videoconferencing 3500 MCU versions 4.4 and 5.6  
Cisco Unified Videoconferencing 3500 Gateway versions 5.6  
Cisco Unified Videoconferencing Desktop version 5.6  
Sony endpoints: PCS 1, PCS 11, PCS 1600, TL30, TL50, G50, and G70  
SNMP Service  
Install the Microsoft Windows SNMP service for Cisco Unified Videoconferencing Manager.  
Port Requirements  
Table 1-1 shows the required ports for Cisco Unified Videoconferencing Manager. Make sure all  
required ports are available.  
Table 1-1  
Required Ports  
Protocol  
Ports Type Direction  
Purpose  
Destination  
Cisco Unified Videoconferencing Manager Server Ports  
HTTP  
80  
TCP In from Web  
Web UI access and Web Service  
access  
Cisco Unified  
Videoconferencing Manager  
XML  
3336  
TCP In from Desktop  
Cisco Unified Videoconferencing Cisco Unified  
Manager’s version of MCU Call  
Control XML API  
Videoconferencing Manager  
Internal  
gatekeeper  
HTTP  
8011  
3306  
TCP In from Web  
Web UI access. Disabled by  
default.  
Cisco Unified  
Videoconferencing Manager  
Database  
connection  
TCP Local database  
connection  
If the internal database is installed, Cisco Unified  
the application communicates with Videoconferencing Manager  
the database using port 3306.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
How to Install Cisco Unified Videoconferencing Manager  
Table 1-1  
Required Ports (continued)  
Purpose  
Protocol  
Ports Type Direction  
Destination  
SNMP  
161  
UDP In from Resource  
Configuration/Status  
Cisco Unified  
Manager and Network  
Manager  
Videoconferencing Manager  
FTP  
21  
TCP In from Network  
Manager  
Log retrieval  
Cisco Unified  
Videoconferencing Manager  
XML  
3271  
TCP Local connection  
Resource Manager connects to the Cisco Unified  
XML API interface of the internal Videoconferencing Manager  
gatekeeper  
MCU Ports  
HTTP  
80  
TCP In from Web  
Web UI access  
MCU  
MCU  
XML  
3336  
TCP In from Resource  
Manager  
MCU Call Control XML API  
XML  
3337  
161  
TCP In from another MCU or MCU Cascade XML API  
Desktop  
MCU  
MCU  
SNMP  
UDP In from Resource  
Manager and Network  
Manager  
Configuration/Status  
Telnet  
23  
TCP In from Network  
Manager  
Log retrieval and advanced  
commands  
MCU  
Gateway Ports  
HTTP  
80  
TCP In from Web  
Web UI access  
gateway  
gateway  
SNMP  
161  
UDP In from Resource  
Manager and Network  
Manager  
Configuration/Status  
Telnet  
23  
TCP In from Network  
Manager  
Log retrieval and advanced  
commands  
gateway  
How to Install Cisco Unified Videoconferencing Manager  
During Cisco Unified Videoconferencing Manager installation Resource Manager and Network  
Manager components are installed. The Desktop component of Cisco Unified Videoconferencing  
Manager is installed separately.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
How to Install Cisco Unified Videoconferencing Manager  
Installing Cisco Unified Videoconferencing Manager  
Procedure  
Step 1  
Step 2  
Step 3  
Step 4  
Click the Cisco_Unified_Videoconferencing_Manager installer to start the installation wizard.  
Click Next in the Introduction window.  
Read and accept the license agreement in the License Agreement window, and then click Next.  
In the Installation Type window, leave the default option and click Next.  
In the User Provisioning window, choose a user provisioning option. There are three available options:  
No integration with Directory Server  
Directory Server  
Directory Server with Single Sign On (SSO) enabled.  
You must enable SSO to work with the Cisco Unified Videoconferencing Manager Resource Manager  
Outlook Client  
Step 5  
Step 6  
Click Next.  
Choose the directory in which you want to install the application in the Directory Selection window, and  
then click Next.  
Step 7  
Step 8  
Enter the host name URL and Web server port number used by the application in the Server Information  
window.  
Make sure that the Web server port is not in use by another application, and then click Next.  
In the Database Selection window, select a database from the following options:  
Internal database  
MSDE/MS-SQL  
Step 9  
If you select MSDE/MS-SQL, choose whether you want to create a new database or connect to an  
existing database in the Create or Connect window.  
Step 10 Click Next.  
Step 11 If you choose to create a new database, enter the server name, port, and administrator login ID and  
password in the Database Server Administration Information window.  
Step 12 Click Next.  
Step 13 Enter the database name, user login ID, and password in the Database Information window.  
Step 14 Click Next.  
Step 15 If you choose to connect to an existing database server, enter the server name, port, database name, user  
login ID and password in the Existing Database Server Information window. This information is needed  
to connect to an existing database.  
Step 16 Verify that the existing database is empty and click Next.  
Step 17 Enter mail server information in the Outgoing Mail Server Information window. To confirm that the  
e-mail server is functioning, enter an e-mail address. If the e-mail server is functioning correctly, you  
receive a test e-mail.  
Note  
If SMTP server fields are left blank, e-mail messages are not sent.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
How to Install Cisco Unified Videoconferencing Manager  
Step 18 Create an administrator account for accessing the application in the Account Login Information window.  
With this account, you can access Cisco Unified Videoconferencing Manager.  
Step 19 Review the installation summary in the Pre-installation Summary window, and then click Install to  
proceed with the installation.  
Note  
Do not interrupt the installation. After starting the Cisco Unified Videoconferencing Manager service  
allow several minutes for server initialization before logging in to the web-user interface.  
Installing Cisco Unified Videoconferencing Desktop  
During the installation you perform a basic Desktop configuration by defining servers which Desktop  
uses. Follow recommendations in this section to configure Desktop correctly:  
In a single Cisco Unified Videoconferencing 3545 MCU deployment, use the same gatekeeper as  
Cisco Unified Videoconferencing 3545 MCU is configured to use. If you install Cisco Unified  
Videoconferencing Manager as a part of your deployment, specify the Cisco Unified  
Videoconferencing Manager internal gatekeeper.  
In a multiple Cisco Unified Videoconferencing 3545 MCU deployment, you must use Cisco Unified  
Videoconferencing Manager as your meeting control server. In a single Cisco Unified  
Videoconferencing 3545 MCU deployment, you can use either Cisco Unified  
Videoconferencing 3545 MCU or Cisco Unified Videoconferencing Manager.  
The default Desktop web server port is 80. If other applications are using port 80, the installer  
prompts you to specify a different port.  
If you wish to use port 80 in such cases, access the Services panel on your computer and disable the  
IIS Administration, HTTP SSL and World Wide Web Publishing services. You can do this before  
installing the Desktop server software or when you receive the "ip address/ port is in use" error  
during installation.  
After disabling these services, installation completes normally and Desktop clients can connect to  
the Desktop server using port 80.  
If you wish to use the HTTPs protocol for security, configure the Desktop web server port to 443  
after installation is complete.  
The Desktop serial key is required for the installation and operation of the Desktop and is not  
included in this package. For more information about obtaining the serial key, refer to the License  
Fulfillment Instructions for Cisco Unified Videoconferencing Manager at  
Procedure  
Step 1  
Step 2  
Insert the product CD-ROM.  
In the CD menu, choose Install Cisco Unified Videoconferencing Desktop Server  
-or-  
In the Windows folder on the product CD-ROM, double-click setup.exe file to launch the installer.  
In the Choose Setup Language window, choose the installation language and click OK.  
Step 3  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
How to Install Cisco Unified Videoconferencing Manager  
Step 4  
Step 5  
In the Welcome window, click Next.  
In the License Agreement window, read the agreement, choose I accept the terms in the license  
agreement, and then click Next.  
Step 6  
Step 7  
Step 8  
In the Customer Information window, enter information for software registration, choose the user access  
option for Desktop, and then click Next.  
In the Cisco Unified Videoconferencing Desktop Desktop Serial Key window, enter the Desktop key  
number, and click Next.  
In the Custom Setup window, define which Desktop components to install on this server, specify the  
installation location, and then click Next.  
Note  
The default directory for Cisco Unified Videoconferencing Streaming Server installation is  
C:\Program Files\Darwin Streaming Server.  
For a single server installation, install both components.  
Step 9  
In the Cisco Unified Videoconferencing Desktop Network Configuration window, configure the Desktop  
Network Interface and Desktop web server port, and click Next.  
Step 10 In the Configure Servers window, configure server settings:  
a. Enter the IP address of your gatekeeper in the Gatekeeper IP address field.  
b. Enter the server’s NIC IP address in the IP address field under Use Cisco Unified  
Videoconferencing Manager for moderation.  
Alternatively, choose Do not enable moderation to work without a meeting control server in a  
multiple Cisco Unified Videoconferencing 3545 MCU deployment. If you use Cisco Unified  
Videoconferencing Manager as your meeting control server, enter the Cisco Unified  
Videoconferencing Manager IP address in the IP address of Cisco IOS H.323 Gatekeeper field  
so that Desktop uses the Cisco Unified Videoconferencing Manager internal gatekeeper.  
Note  
You must use the specific IP addresses, not loopback addresses.  
Step 11 In the Configure Streaming window, choose a server to manage streaming:  
a. When your deployment includes multiple Desktop servers, you must define which one of your  
Desktop servers is enabled for streaming.  
Choose This Cisco Unified Videoconferencing Desktop will be used to manage streaming  
services to define the Desktop server that you are currently configuring as the Desktop server  
that is enabled for streaming.  
Note  
We recommend that you choose only one Desktop server to be a streaming server.  
If you install the Cisco Unified Videoconferencing Streaming Server on a separate server, type  
the IP address of that server in the Darwin Streaming Server IP address field.  
b. When your deployment includes multiple Desktop servers, and you do not want to define the  
Desktop server that you are currently configuring as the Desktop server that is enabled for  
streaming, choose Use an alternative Cisco Unified Videoconferencing Desktop to manage  
streaming services.  
Type the Fully Qualified Domain Name (FQDN) of the Desktop server that is enabled for  
streaming in the Server URL field.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
How to Perform Post-installation Procedures  
c. Choose Disable streaming for this Cisco Unified Videoconferencing Desktop to disable  
streaming for the Desktop server that you are currently configuring.  
Step 12 In the Cisco Unified Videoconferencing Desktop Hostname Configuration window, specify the  
hostname of the server that clients should use to connect to the Desktop.  
Note  
Make sure that you specify the hostname that clients can resolve.  
Step 13 In the Ready to Install the Program window, click Install.  
Step 14 Click Finish.  
Step 15 After installation is completed, verify that the Desktop server is operational:  
a. Access the Desktop Server Administration interface by connecting to the following URL:  
b. Log in using the default user name (admin) and password (admin).  
c. Open the Status tab of the Desktop Server Administration interface, and verify that all four  
types of servers are connected.  
Note  
The light next to each link indicates whether or not the connection to the target server or  
registration with the Gatekeeper is successful. When the light is red, a tooltip containing  
error details is available. Click the red light to view further error information.  
Step 16 Remove the product CD-ROM.  
How to Perform Post-installation Procedures  
Confirming Installation  
Procedure  
Step 1  
Step 2  
Wait 2-3 minutes for server initialization.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
How to Perform Post-installation Procedures  
Step 3  
Step 4  
Verify that the Resource Manager login window appears.  
Verify that you can log in to the web interface using the administrator account specified in the  
installation process.  
Running the Cisco Unified Videoconferencing Manager Service  
Cisco Unified Videoconferencing Manager is installed as a Windows Service on your server.  
Cisco Unified Videoconferencing Manager automatically starts when the server is started.  
Procedure  
Step 1  
Step 2  
Go to Start > Settings > Control Panel > Administrative Tools > Services and find the list of  
Cisco Unified Videoconferencing Manager related services.  
Verify that the following services are installed:  
Cisco Unified Videoconferencing Manager—The service that Resource Manager and Network  
Manager run on. This is started automatically.  
Cisco SipServer—The service for the SIP User agent included with Resource Manager for SIP call  
control. This is started automatically.  
You can turn off this service in H.323-only deployments. Access the vcs-core.properties file located  
by default under  
C:\Program Files\Cisco\Unified Videoconferencing Manager\CUVCMRM\jboss\bin  
and make the following change:  
vnex.vcms.core.sip.serverAddress=  
Cisco Unified MeetingPlace H.323 Gatekeeper - The service that the internal gatekeeper runs on.  
This is started automatically.  
Logging in for the First Time  
Procedure  
Step 1  
Step 2  
Access either Resource Manager or Network Manager login windows from the Start menu of the local  
server.  
Log in to Resource Manager for the first time.  
The User Provisioning window opens.  
Step 3  
(Optional) Enable directory integration to synchronize user records from a Directory Server.  
For further information, see the Configuration Guide for Cisco Unified Videoconferencing Manager at  
html.  
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Chapter 1 Installing Cisco Unified Videoconferencing Manager  
Uninstalling Cisco Unified Videoconferencing Manager  
Obtaining a License  
At the end of the installation process, a temporary license is automatically installed. This license is valid  
for 30 days. To obtain an Cisco Unified Videoconferencing Manager license, perform a procedure  
described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager at  
Changing Server Name and Web Port  
Procedure  
Step 1  
After installation, go to  
\JBOSS_DIR\server\default\deploy\jbossweb-tomcat55.sar\server.xml  
and modify the following entry in bold:  
<Connector port="80" address="${jboss.bind.address}"  
maxThreads="250" strategy="ms"  
maxHttpHeaderSize="8192"  
emptySessionPath="true"  
enableLookups="false" redirectPort="8443"  
acceptCount="100"  
connectionTimeout="20000"  
disableUploadTimeout="true"/>  
Step 2  
Go to the \JBOSS_DIR\bin\vcs-config.xml file and modify the following entry:  
<host-url>http://server_URL:port_number</host-url>  
\JBOSS_DIR is the default JBOSS home directory path.  
The default path is C:\Program Files\Cisco\Unified Videoconferencing Manager\CUVCMRM\jboss.  
Uninstalling Cisco Unified Videoconferencing Manager  
Procedure  
Step 1  
Step 2  
Choose Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Uninstall Cisco  
Unified Videoconferencing Manager  
–or–  
Choose Control Panel > Add/Remove Programs > Cisco Unified Videoconferencing Manager >  
Uninstall Program.  
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