Canon Scanner DR 3080CII User Manual

Startup Manual

Read this manual thoroughly before using this scanner.

Keep this manual in a safe place for future reference.

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READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE

CANON SOFTWARE LICENSE AGREEMENT

IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING

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TERMS OF THIS AGREEMENT, DO NOT OPEN THE SEALED DISK PACKAGE AND PROMPTLY RETURN THE CANON SCANNER,

THE DISK PACKAGE CONTAINING SCANNER DRIVER SOFTWARE PROGRAMS AND/OR SCANNER UTILITY SOFTWARE

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Preface

Thank you for purchasing the Canon DR-3080CII scanner. Be sure to read

this manual thoroughly before using the scanner in order to ensure that you

fully understand how to use the scanner correctly. After you have read this

manual, retain it for future reference.

CAUTION

Be aware of the following points when using this scanner for reproduction:

• Making duplicates of paper currency, coins, government-issued securities and other nego-

tiable instruments is prohibited by law and subject to criminal penalties.

• Making duplicates of government-issued passports as well as licenses, permits, official

documents and private documents issued by public or private institutions may also be subject

to criminal penalties.

• Making duplicates of written works, music, paintings, prints, maps, drawings, movie stills,

photographs and other copyrighted works is prohibited, except when done for personal and

noncommercial purposes.

publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language in any form or by any means,

electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the

prior written permission of CANON ELECTRONICS INC.

Trademarks

• Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in

the United States and/or other countries.

• ISIS is a trademark of Pixel Translations, A division of Captiva Software Corporation, in the

United Status.

• Intel and Pentium are registered trademarks of Intel Corporation.

• ENERGY STAR is a U.S. registered mark.

• Adobe is the registered trademark of Adobe Systems Incorporated in the United States and/or

other countries.

• Product names mentioned herein are for identification purposes only and may be trademarks

and/or registered trademarks of their respective companies.

Other Notice

The information given in these operating instructions is subject to change without

notice.

Preface

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Notational Conventions

The symbols and indications used in this manual are explained below.

Familiarize yourself with these symbols and their meanings before reading

this manual.

WARNING

Indicates a warning concerning operations that may lead to death

or injury to persons if not performed correctly. In order to use the

machine safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury

to persons, or damage to property if not performed correctly. In

order to use the machine safely, always pay attention to these

cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items

carefully in order to operate the machine correctly, and to avoid damage to the

machine.

Note

Indicates a clarification of an operation, or contains additional explanations

for a procedure. Reading these notes is highly recommended.

Preface

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Table of Contents

Preface ................................................................................................................. 2

Notational Conventions .......................................................................................... 3

Table of Contents ................................................................................................ 4

Before Using the Scanner .................................................................................. 5

To Ensure Safe Operation ...................................................................................... 5

Installation Location ................................................................................................. 5

Power ....................................................................................................................... 6

Moving the Scanner ................................................................................................. 6

Notes on Normal Handling ....................................................................................... 7

Notes Concerning Disposal ..................................................................................... 8

Features of the DR-3080CII ................................................................................... 9

Checking the Packing List .................................................................................... 11

Removing the Protective Tape and Protective Sheet ............................................. 12

Names and Functions of Parts ............................................................................. 13

Installing the Scanner ....................................................................................... 15

Installation Requirements ..................................................................................... 15

Installation Procedure........................................................................................... 17

Interface Boards ................................................................................................... 18

SCSI Boards .......................................................................................................... 18

USB 2.0 Interface Board ........................................................................................ 18

Connecting the Scanner to Your PC ..................................................................... 19

Connecting via SCSI .............................................................................................. 19

Connecting via USB ............................................................................................... 21

Connecting the Power Cord ................................................................................. 22

Turning the Power On/Off ..................................................................................... 23

Turning the Power On ............................................................................................ 23

Recognizing the Scanner ....................................................................................... 23

Turning the Power Off ............................................................................................ 25

Installing the Software ...................................................................................... 26

Installing the ISIS/TWAIN Driver .......................................................................... 26

Uninstalling the ISIS/TWAIN Driver ...................................................................... 29

Installing CapturePerfect ...................................................................................... 32

Uninstalling CapturePerfect.................................................................................. 33

Using the Software............................................................................................ 35

Using the ISIS/TWAIN Driver ............................................................................... 35

Using CapturePerfect ........................................................................................... 36

Starting CapturePerfect ......................................................................................... 36

Closing CapturePerfect .......................................................................................... 37

Using the Scanner............................................................................................. 38

Documents ........................................................................................................... 38

Setting Up the Paper Feed Tray and the Document Eject Tray ........................... 39

Installing the Document Eject Guide .................................................................... 41

Loading a Document for Scanning ....................................................................... 43

Automatic Feeding ................................................................................................. 43

Manual Feeding ..................................................................................................... 46

Scanning Folio (Folded Documents)...................................................................... 47

Patch Code Sheets .............................................................................................. 48

About Patch Code Sheets...................................................................................... 48

Functions of Patch Code Sheets ........................................................................... 49

Using Patch Code Sheets ...................................................................................... 49

Effective Area for Detecting Patch Code Patterns ................................................. 50

Clearing a Paper Jam........................................................................................... 51

Regular Maintenance ........................................................................................ 54

Cleaning the Scanner ........................................................................................... 54

Cleaning the Scanning Glass and the Rollers ...................................................... 55

Troubleshooting ................................................................................................ 56

Specifications.................................................................................................... 63

Index ................................................................................................................... 66

Table of Contents

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Before Using the Scanner

To Ensure Safe Operation

In order to ensure safe operation, be certain to read the cautions described

below.

Installation Location

At least 3.9” (100 mm)

14.9” (378 mm)

when paper feed

tray and paper

feed tray

extension are

closed

25.8” (655 mm) when

paper feed tray and

paper feed tray

extension are open

The performance of this scanner is affected by the environment in which it is

installed. Make sure that the location where the scanner is installed meets the

following environmental requirements.

● Provide adequate space around the scanner (as indicated in the above

diagram) for operation, maintenance and ventilation purposes.

● Avoid locations exposed to direct sunlight. If the scanner must be placed in

such a spot, hang a heavy curtain, etc., to shade the scanner.

● Avoid dusty locations. Dust can get inside of the scanner and cause

problems.

● Avoid warm or humid locations, such as in the vicinity of a water faucet,

water heater, humidifier, etc., and avoid locations where the fumes from

ammonia, paint thinner, etc., may be present.

● Avoid unstable surfaces and locations subject to vibration.

Before Using the Scanner

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● Avoid locations that are subject to rapid temperature changes.

Condensation inside of the scanner can result in inferior image quality. Use

this scanner under the following environmental conditions:

Temperature: 10˚C to 32.5˚C (50˚F to 90.5˚F)

Humidity:

20% to 80% RH

● Avoid locating the scanner near equipment that generates electromagnetic

fields, including speakers, televisions, and radios.

Power

● Before you plug the power cord into an outlet, be sure that the power

source meets the requirements of the scanner.

● Do not connect this scanner to a power outlet that is shared with other

equipment. When using an extension cord, make sure that the extension

cord is rated for the current requirements of the scanner.

● Do not place other objects on the power cord. Do not step on the power

cord.

● Do not bundle the power cord, and do not wrap the power cord around a

table or chair leg.

● Do not pull on the power cord. Always grasp the plug when unplugging the

power cord.

● Do not place other objects around the outlet.

● If you have any questions concerning your local power supply, contact

your local authorized Canon dealer or your local power company.

Moving the Scanner

● To avoid dropping or damaging the scanner, always carry it with two

hands. The scanner weighs approximately 17.8 lb (8.1 kg).

● Make sure to disconnect the interface cable and power cord. If the scanner

is transported with these items plugged in, the plugs and connectors may be

damaged due to physical shock or concussion.

Before Using the Scanner

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Notes on Normal Handling

WARNING

To avoid fire and electric shock, always observe the following

warnings when using this scanner.

■ Do not place flammable chemicals, such as alcohol or paint thinner, near

the scanner.

■ Do not cut, damage, or modify the power cord. Do not place heavy objects

on the power cord, do not pull on the power cord, and do not bend the

power cord sharply.

■ Do not plug in or unplug the power cord with wet hands.

■ Do not use multi-outlet adapters to connect multiple devices to one outlet.

■ Do not tie up or bundle the power cord. Push the plug in as far as it will go

when plugging in the power cord.

■ Only use the power cord that was provided with this scanner.

■ Do not attempt to disassemble or modify this scanner.

■ Do not use flammable sprays near this scanner.

■ Always turn the scanner off and unplug the power cord before cleaning this

scanner.

■ To clean this scanner, dampen a cloth in a mild detergent solution and then

wring the cloth out thoroughly. Do not use flammable liquids to clean the

scanner, including alcohol, benzene, or paint thinner.

■ If the scanner ever makes a strange noise, emits smoke or a strange odor, or

becomes hot, or if the scanner does not operate at all even though the

power is on, immediately turn the scanner off and unplug the power cord.

Contact your local authorized Canon dealer or service representative to

have the scanner serviced.

■ Do not drop, kick, or otherwise strike the scanner. If the scanner does

somehow become damaged, immediately turn the scanner off and unplug

the power cord. Contact your local authorized Canon dealer or service

representative to have the scanner serviced.

■ Always turn the scanner off and unplug the power cord before moving the

scanner.

Before Using the Scanner

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CAUTION

■ Do not set the scanner up on a wobbly platform, a sloped surface, or any

other type of unstable location. Do not set up the scanner in a location that

is subject to vibration. The scanner could injure someone if it falls or tips

over.

■ Do not block the ventilation openings. Doing so could cause the scanner to

overheat, creating a risk of fire.

■ Do not place paper clips, staples, necklaces or any other metallic objects on

top of the scanner. Liquids or small metallic objects that get inside of the

scanner create a risk of fire or electric shock. If such foreign matter does

get inside of the scanner, unplug the power cord immediately, and then

contact your local authorized Canon dealer or service representative for

assistance.

■ Do not set up the scanner in a dusty or humid location. Doing so creates a

risk of fire or electric shock.

■ Do not place objects on top of the scanner. The object could injure

someone if it falls or tips over.

■ To prevent any risk of fire or electric shock, be sure that the power source

meets the power requirements of the scanner.

■ When unplugging the power cord, always grasp the plug. Pulling on the

cord itself could expose or break the wires in the power cord, damaging the

cord and creating a risk of fire or electric shock.

■ In order to allow you to easily unplug the power cord at any time, do not

place other objects around the power outlet. Such obstacles could prevent

you from unplugging the power cord quickly in an emergency.

■ Do not spill liquids or flammable chemicals (such as alcohol, paint thinner,

or benzene) on the scanner. Doing so creates a risk of fire or electric shock.

■ If the scanner will not be used for an extended period of time, unplug the

power cord for safety’s sake.

■ When operating this scanner, avoid wearing loose-fitting clothing, dangling

jewelry, or other material that could get pulled into the scanner. Injury

could result. Be especially careful if you are wearing a necktie or have long

hair. In the event that some article or clothing does get caught in the

scanner, turn the power off immediately.

■ Be careful when placing paper in the scanner and when removing jammed

paper. It is possible to cut your hand on the edge of a sheet of paper.

Notes Concerning Disposal

CAUTION

Always follow the appropriate municipal by-laws or consult your service

center when disposing of the scanner.

Before Using the Scanner

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Features of the DR-3080CII

The main features of the DR-3080CII scanner are listed below.

■ Fast Document Feeding

Although the scanner is compact, it can rapidly scan up to forty A4 sheets

(both sides) per minute, and can scan documents ranging in size from

business cards to B4 size documents.

■ Compact Size

The scanner is extremely compact, 13.5” x 10.9” x 7.5” (W x H x D).

344 mm x 278 mm x 191 mm(W x H x D).

■ SCSI/USB 2.0 Interface supported

The scanner is equipped with both SCSI and Hi-Speed USB 2.0 interfaces

for connecting to a personal computer.

■ Color/grayscale support

Documents can be scanned in 24-bit color or 256-level grayscale.

■ Supports a Variety of Scanning Modes*

The scanner supports the following scanning modes, depending on the

document type:

● Single-sided/double-sided mode

● Single-sheet/continuous feed

■ Automatic Document Size Detection*

The scanner automatically detects the size of a scanned document and

eliminates any unnecessary space around the edges of the document when

storing it, even when storing a document of irregular size.

■ Folio Scan

A folio (folded in half) document can be set for scanning as it is and the

scanned images of both sides are put together in a page.

■ Dropout Color

The scanner is equipped with a “dropout color” function that allows you to

specify a color for the scanner to omit from scanned images. (This

correction is made by the ISIS/TWAIN driver.)

■ Deskew

The deskew function automatically straightens an image if the document

was loaded askew. (This correction is made by the ISIS/TWAIN driver.)

■ Advanced Text Enhancement

The scanner is equipped with an “Advanced Text Enhancement” mode that

allows you to clearly scan text printed on a dark background, and text that

is written in faint pencil. (This function is implemented by the ISIS/

TWAIN driver.)

* Available when using applications that support these functions.

Before Using the Scanner

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■ Skip Blank Page Function

The scanner is equipped with a skip blank page function that allows it to

scan a document regardless of whether every page is double-sided or

single-sided. (This function is implemented by the ISIS/TWAIN driver.)

■ Pre-Scan Function

The scanner is equipped with a pre-scan function that allows you to adjust

the contrast and brightness of a pre-scanned image and then sends the

adjusted image to the application software, without needing to scan the

document again. (This function is implemented by the ISIS/TWAIN

driver.)

■ Auto Start

The scanner is equipped with an auto start function that automatically

initiates scanning when a document is placed in the document feed port.

(This function is implemented by the ISIS/TWAIN driver.)

■ Compatible with Carbonless Duplicating Paper

The scanner is able to scan carbonless duplicating paper.

■ Power-saving Feature

The scanner has a power-saving feature that puts the scanner in low-power

mode after it has been idle for a certain period of time.

Before Using the Scanner

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Checking the Packing List

The contents of the carton in which this scanner is shipped are described

below. If anything is missing or damaged, contact your local authorized

Canon dealer or service representative.

q USB Cable

w Document Eject Guide

e Auxiliary Paper Support Plate r Setup Disc (CD-ROM)

t Startup Manual (This Manual) y Quick Reference Guide

u Warranty Card (U.S.A. and Canada only)

i Adjustment Sheet

o Power Cord ! Scanner

• The contents of the carton are subject to change without notice.

• Keep the carton and the packing material for future use if it is ever

necessary to store or transport the scanner.

Before Using the Scanner

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Removing the Protective Tape and Protective Sheet

Before using the scanner, remove the protective tape and protective sheet that

protect the scanner from damage during shipment.

1. Remove the protective tape that is attached to the exterior of the scanner.

2. Open the paper feed tray and remove the protective tape that is inside the

scanner.

3. Gently raise the upper unit and remove the protective sheet.

After removing the protective sheet, return the upper unit to its original

position.

Before Using the Scanner

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Names and Functions of Parts

This section explains the name and function of each part. Familiarize yourself

with the parts before connecting the scanner.

■ Front

Paper Feed Tray

Power Indicator

This indicator lights

when the scanner is

turned on.

Power Switch

This switch is used to

turn the scanner on.

■ Front (with Cover Open)

Document Eject Tray Extension

This guide holds ejected documents.

Paper Feed Tray

Place the document

to be scanned here.

Document Eject Tray

Scanned documents

are ejected here.

Paper Feed Tray

Extension

Pull this tray out if

the document hangs

over the edge of the

main tray.

Document Eject Guide

Attachment Holes

Attach the document

eject guide to these

holes.

Document Positioning Mark

Align the document guides with the

mark that corresponds to the size

of the document to be scanned.

Paper Side Guides

Adjust the positions of these guides

according to the width of the document to

be scanned.

Before Using the Scanner

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■ Rear

Ventilation Openings

USB Connector

Power Cord Connector

Connect to the power cord.

Connect to a Hi-Speed

USB 2.0 compatible

cable.

DIP Switches

Set the SCSI ID.

SCSI Connector

Connect to a 50-pin half-pitch (pin

type) SCSI cable.

CAUTION

Do not block the ventilation openings. Doing so could cause the

scanner to overheat, creating a risk of fire.

Before Using the Scanner

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Installing the Scanner

Installation Requirements

In order to use the DR-3080CII, your computer must satisfy the following

system requirements:

● IBM PC/AT-compatible that satisfies the following specifications:

• Intel Celeron 733 MHz or faster

• Main memory: 256 MB or more (recommended)

• Hard disc space: 400 MB or more

● SCSI board or USB 2.0 interface board that supports the scanner (See

“Interface Board” on p.18)

● Display that is capable of resolution of 1024 x 768 (XGA) or better

(recommended)

● One of the following operating systems, running normally:

Connecting via SCSI

• Microsoft Windows 98 SE

• Microsoft Windows Me

• Microsoft Windows NT 4.0 Workstation

• Microsoft Windows 2000 Professional SP4

• Microsoft Windows XP Professional SP1

Connecting via USB 2.0

• Microsoft Windows 98 SE

• Microsoft Windows Me

• Microsoft Windows 2000 Professional SP4

• Microsoft Windows XP Professional SP1

● ISIS-compatible or TWAIN-compatible application software that runs

normally on your operating system

IMPORTANT

● If you are connecting the scanner via USB 2.0 interface, be sure to use an

updated version of the USB 2.0 driver. For details on the updated driver,

contact your local authorized Canon dealer.

● If your CPU, memory or SCSI board does not meet the recommended

specifications, you may experience problems such as a slower scanning

speed.

Note

● Be sure to allocate sufficient virtual memory.

● Use a SCSI board recommended for use with the scanner.

Installing the Scanner

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● After checking the shape of the connectors on the computer connected to

the scanner and SCSI device, purchase a SCSI cable with the right

combination of connectors. (See “Connecting the Scanner to Your PC” on

p.19)

● The USB cable you are using should be the one originally bundled with the

scanner or a Hi-Speed USB 2.0-compatible cable.

● Depending on the application software that you are using, the device driver

provided may not operate, or you may not be able to use the functions

described in this guide.

● Make sure that the device driver and application software that you will be

using are compatible with your PC, the system configuration, and the type

of SCSI board that you are using.

● The ISIS/TWAIN driver provided with the scanner is not necessarily

compatible with all ISIS-compatible or TWAIN-compatible application

software. For details, contact your application software dealer.

Installing the Scanner

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Installation Procedure

The procedure for installing the scanner is outlined below. (For a detailed

outline of this procedure, see “Connecting the Scanner to Your PC” at the end

of this section.)

1. Check the interface board in your computer.

(See “Interface Boards” on p.18)

↓

2. Connect the scanner to the PC.

(See “Connecting the Scanner to Your PC” on p.19)

↓

3. Connect the power cord to the scanner.

(See “Connecting the Power Cord” on p.22)

↓

4. Turn the scanner on first, and then start up the PC.

(See “Turning the Power On” on p.23)

↓

5. Let the PC recognize the Scanner.

(See “Recognizing the Scanner” on p.23)

↓

6. Turn the scanner off. (See “Turning the Power Off” on p.25)

Installing the Scanner

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Interface Boards

An interface board is needed to connect the scanner to your computer. There

are two types of interface boards. These interface boards are described below

with recommendations for manufacturers and models.

SCSI Boards

When connecting the scanner via SCSI, verify that the SCSI board you are

using is one recommended for use with the scanner. The recommended SCSI

boards are as follows:

Recommended SCSI boards

Manufacturer: Adaptec

Models:

AHA-2930U, AHA-2940AU, ASC-19160,

ASC-29160, APA-1480

IMPORTANT

When installing the SCSI board in your computer, please refer to the

computer user’s guide and follow the instructions provided

USB 2.0 Interface Board

When connecting the scanner via USB, verify that the USB 2.0 interface

board you are using is one recommended for use with the scanner. The

recommended USB 2.0 interface boards are as follows:

Recommended USB 2.0 Interface boards

Manufacturer: Adaptec

Models:

USB 2 connect 2000LP (AUA-2000)

USB 2 connect 3100 (AUA-3100LP)

USB 2 connect 5100 (AUA-5100)

USB 2 connect for Notebooks (AUA-1420)

IMPORTANT

● When installing the USB 2.0 interface board in your computer, please refer

to the computer user’s guide and follow the instructions provided.

● Make sure that the USB driver is an updated version provided by Adaptec

or Microsoft.

Note

● The DR-3080CII passed the Hi-Speed USB 2.0 certification test. However,

when you use the scanner with a personal computer equipped with USB 2.0

as standard, the scanner may not always operate normally.

● If the interface is not Hi-Speed USB 2.0 compatible, the scanning speed

will slow down.

Installing the Scanner

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Connecting the Scanner to Your PC

There are two ways of connecting the scanner to your computer, via SCSI or

via USB. Choose whichever format is suitable for the environment in which

you are using your PC.

IMPORTANT

● When the application is running, do not turn the scanner off nor unplug the

interface cable.

● Do not connect both a SCSI cable and a USB cable concurrently.

● Do not connect multiple DR-3080CIIs to one (1) computer.

● When having changed the connection, be sure to turn the scanner and the

PC on once again.

Connecting via SCSI

Notes on the Shape of Connectors and the SCSI Cable

• The DR-3080CII is equipped with a 50-pin half-pitch (pin type) SCSI

connector.

• After checking the shape of the SCSI connector on your computer and

connected SCSI device, purchase a SCSI cable with the right

combination of connectors.

DR-3080CII

SCSI Device

50-Pin Half-Pitch

(Pin Type)

Computer

SCSI Cable

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IMPORTANT

● Make sure that the scanner and your PC are both turned off when

connecting the scanner to the PC.

● The factory default setting for the terminator of the scanner is set to ON as

default. Be sure to turn off all terminators of the SCSI devices connected

between the scanner and the PC.

Note

The factory default setting for the SCSI ID is “2”.

You can set the SCSI ID by using the DIP-switch provided on the rear side of

the scanner. In the DIP-switch settings, the SCSI ID can be set to ON by

turning the switch to the upper position, or OFF by turning it to the lower

position.

Default Settings

(SCSI ID = 2)

DIP Switch

Refer to the following table when setting the SCSI ID. If there are other SCSI

devices connected to or inside the PC, make sure to set a unique ID for the

scanner.

SCSI ID

SW1

OFF

SW2

OFF

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Connecting via USB

USB interface connection

• Be sure to use the USB cable bundled with the scanner or a Hi-Speed

USB 2.0-compatible cable.

• When using a USB extension board that supports Hi-Speed USB 2.0, be

sure to choose one verified for use with the scanner.(See “USB 2.0

Interface Board” on p.18)

DR-3080CII

USB Cable

Computer

Flat-Shaped Connector

Smaller Square-

Shaped Connector

IMPORTANT

● If the OS you are using is Windows NT, the connection via USB is not

supported. When using the DR-3080CII with Windows NT, be sure to

connect the scanner via SCSI.

● When using a USB hub, be sure to use one compatible with USB 2.0.

Note

● The DR-3080CII passed the Hi-Speed USB 2.0 certification test. However,

when you use the scanner with a personal computer equipped with USB 2.0

as standard, the scanner may not always operate normally.

● If the interface is not Hi-Speed USB 2.0-compatible, the scanning speed

will slow down.

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Connecting the Power Cord

Connect the power cord that is provided with this scanner to the power cord

connector located on the rear of the scanner, and then plug the cord into a

power outlet.

IMPORTANT

● Only use the power cord that was provided with this scanner.

● Always be sure to turn the power switch off before plugging in the power

cord.

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Turning the Power On/Off

Follow the procedures described below when turning the power on or off.

Turning the Power On

1. Turn on the scanner.

The power switch is located on the lower right front corner of the scanner. To

turn the scanner on, press the power switch. When the power indicator lights

green, the scanner is on.

2. Turn on the PC.

WARNING

If the scanner ever makes a strange noise, emits smoke or a

strange odor, or becomes hot, or if the scanner does not operate

at all even though the power is on, immediately turn the scanner

off and unplug the power cord. Contact your local authorized

Canon dealer or service representative to have the scanner

serviced.

Recognizing the Scanner

If you are using Windows 98/Me/2000 or Windows XP, then the first time

that you turn on your PC after connecting this scanner to your PC, Windows

Plug and Play automatically displays a screen prompting you to install the

scanner driver. Follow the instructions on the screen to proceed with the

installation.

● If you are using Windows 98, the “Add New Hardware Wizard” dialog box

appears.

1. Click the Next button.

2. Select “Search for the best driver for your device. (Recommended).” and

then click the Next button.

3. Load the setup disc into the computer’s CD-ROM drive.

4. Select “Specify a location”, type “D:\INF” (where “D” is the letter assigned

to your CD-ROM drive) and then click the Next button.

5. Click the Next button.

6. Click the Finish button.

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● If you are using Windows Me, the “Add New Hardware Wizard” dialog

box appears.

1. Select “Specify the location of the driver (Advanced)” and then click the

Next button.

2. Load the setup disc into the computer’s CD-ROM drive.

3. Select “Search for the best driver for your device. (Recommended).” and

then select “Specify a location”. Next, type “D:\INF” (where “D” is the

letter assigned to your CD-ROM drive) and then click the Next button.

4. Click the Next button.

5. Click the Finish button.

● If you are using Windows 2000 Professional, the “Found New Hardware

Wizard” dialog box appears.

1. Click the Next button to proceed to the “Install Hardware Device Drivers”

screen.

2. Select “Search for a suitable driver for my device (recommended)” and

then click the Next button to proceed to the “Locate Driver Files” screen.

3. Select “Specify a location” and then click the Next button.

4. Load the setup disc into the computer’s CD-ROM drive.

5. Type “D:\INF” (where “D” is the letter assigned to your CD-ROM drive)

and then click the OK button.

6. In the “Driver Files Search Results” screen, click the Next button.

7. If the message “Digital Signature Not Found” appears, simply click Yes to

continue installation.

8. On the “Completing the Found New Hardware Wizard” screen, click the

Finish button.

● If you are using Windows XP, the “Found New Hardware Wizard” dialog

box appears.

1. Load the setup disc into the computer’s CD-ROM drive.

2. In the “Welcome to the Found New Hardware Wizard” screen, select

“Install from a list or specific location (Advanced)”, and then click the

Next button.

3. Select “Search for the best driver in these locations”, and then clear the

“Search removable media (floppy, CD-ROM...)” check box. Select

“Include this location in the search”, type “D:\INF” (where “D” is the letter

assigned to your CD-ROM drive), and then click the Next button.

4. Click the Continue Anyway button in the “Hardware Installation” dialog

box.

Although a message appears indicating that the driver “has not passed

Windows logo testing”, simply continue operation.

5. Click the Finish button in the “Completing the Found New Hardware

Wizard” screen.

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IMPORTANT

● The DR-3080CII is registered as “CANON DR-3080CII SCSI” or

“CANON DR-3080CII USB” in the “Imaging Device” directory.

● The displayed device name of the DR-3080CII differs depending on the

connection, via SCSI or via USB. When having changed the connection, be

sure to let the PC recognize the scanner once again.

Turning the Power Off

CAUTION

If the scanner will not be used for an extended period of time,

unplug the power cord for safety’s sake.

1. Turn off the PC.

2. Turn off the scanner.

The power switch is located on the lower right front corner of the scanner. To

turn the scanner off, press the power switch. When the power indicator turns

off, the scanner is off.

Note

● When connecting the DR-3080CII via SCSI, turn the scanner on first, and

then turn the PC on.

● Wait at least 10 seconds before turning the scanner back on.

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Installing the Software

IMPORTANT

Before installing the software, be sure to open and read the Readme.txt file on

the setup disc.

The setup disc included with the scanner contains the following software:

● ISIS/TWAIN driver

This driver allows this scanner to be used with ISIS-compatible application

software or TWAIN-compatible application software. The driver must be

installed in order to be able to use the scanner.

● CapturePerfect

This is a TWAIN-compatible software application. Install this application

if necessary.

Installing the ISIS/TWAIN Driver

Follow the procedure described below to install the ISIS/TWAIN driver.

IMPORTANT

If another ISIS-compatible driver is already installed in your PC, you must

back up the files listed below. These files may be overwritten when you install

this ISIS/TWAIN driver.

C:\Windows\System\pix*.dll

C:\Windows\PixTran\*.*

Note

The name of the “\Windows” and “\Windows\System” folder varies,

depending on which version of Windows you are using. Substitute the above

folder names with the relevant folder names for Windows used in your

system.

1. Turn on your PC. Windows starts.

IMPORTANT

If you are using Windows NT 4.0 Workstation, Windows 2000 Professional,

or Windows XP, be sure to log on as a user with administrator privileges.

2. Load the setup disc in the PC’s CD-ROM drive.

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3. On the Start menu, click Run.

The Run dialog box appears.

4. In the Open box, type “D:\Driver\Setup.exe” (where “D” is the letter assigned

to your CD-ROM drive) and then click the OK button.

The Installer starts.

5. Follow the instructions on the screen and complete the installation.

6. Restart Windows when you have completed the installation.

Note

Installing the ISIS/TWAIN driver creates the following shortcuts in the Start

menu:

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Canon DR-3080CII Help

Online Help for the ISIS/TWAIN driver. (See "Using the ISIS/TWAIN

Driver" on p.35)

DR-3080CII Shading Tool

Use this tool to calibrate the scanner if scanned images contain lines or

abnormal colors. (See p.62)

PATCH x(xx) (Patch Code Sample Sheet)

Patch Code Sheets are sheets printed with a special pattern that is used for

separating files without interrupting scanning.

(See "Patch Code Sheets" on p.48)

Scan Panel

The scan panel resides in the task tray after restarting Windows. Use it to

launch the scanning application.

See "Help" for the ISIS/TWAIN Driver for more information about the scan

panel.

Scan Panel

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Uninstalling the ISIS/TWAIN Driver

Follow the procedure described below to uninstall the ISIS/TWAIN driver.

IMPORTANT

If you are using Windows NT 4.0 Workstation, Windows 2000 Professional,

or Windows XP, be sure to log on as a user with administrator privileges.

1. Close the scan panel that is in the task tray.

Scan Panel

Note

● You can close the scan panel by double clicking or right clicking the scan

panel icon to open a menu and then clicking on [Exit].

● If the scan panel exists, the ISIS/TWAIN Driver cannot be uninstalled.

Close the scan panel that is on the task tray before uninstalling the ISIS/

TWAIN Driver.

2. On the Start menu, point to Settings and click Control Panel.

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Note

If you are using Windows XP, on the Start menu, click Control Panel.

The “Control Panel” window is displayed.

3. Double-click the “Add/Remove Programs” icon.

Note

If you are using Windows XP, click the “Add or Remove Programs” icon.

The “Add/Remove Programs Properties” dialog box is displayed.

Note

If you are using Windows XP, the “Add or Remove Programs” dialog box is

displayed.

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4. Select “Canon DR-3080CII Scanner Driver” from the list, and then click the

Add/Remove button.

Note

If you are using Windows XP, click the Change/Remove button.

The “Confirm File Deletion” dialog box is displayed.

5. Click the Yes button to start the uninstaller.

Follow the instructions on the screen to uninstall the software.

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Installing CapturePerfect

Follow the procedure described below to install CapturePerfect.

1. Turn on your PC. Windows starts.

IMPORTANT

If you are using Windows NT 4.0 Workstation, Windows 2000 Professional,

or Windows XP, be sure to log on as a user with administrator privileges.

2. Load the setup disc in the PC’s CD-ROM drive.

3. On the Start menu, click Run.

The Run dialog box appears.

4. In the Open box, type “D:\CapturePerfect\Setup.exe” (where “D” is the letter

assigned to your CD-ROM drive) and then click the OK button.

The Installer starts.

5. Follow the instructions on the screen and complete the installation process.

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Uninstalling CapturePerfect

Follow the procedure described below to uninstall CapturePerfect.

IMPORTANT

If you are using Windows NT 4.0 Workstation, Windows 2000 Professional,

or Windows XP, be sure to log on as a user with administrator privileges.

1. On the Start menu, point to Settings and click Control Panel.

Note

If you are using Windows XP, on the Start menu, click Control Panel.

The “Control Panel” window is displayed.

2. Double-click the “Add/Remove Programs” icon.

Note

If you are using Windows XP, click the “Add or Remove Programs” icon.

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The “Add/Remove Programs Properties” dialog box is displayed.

Note

If you are using Windows XP, the “Add or Remove Programs” dialog box is

displayed.

3. Select “CapturePerfect 2.0” from the list, and then click the Add/Remove

button.

Note

If you are using Windows XP, click the Change/Remove button.

The “Confirm File Deletion” dialog box is displayed.

4. Click the Yes button to start the uninstaller.

Follow the instructions on the screen to uninstall the software.

Using the Software

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Using the Software

Using the ISIS/TWAIN Driver

The ISIS/TWAIN driver help describes how to use the ISIS/TWAIN driver.

To access ISIS/TWAIN driver help, click Start - Programs (when using

Windows XP, click All Programs) - Canon DR-3080CII - Canon DR-3080CII

Help, or click the Help button displayed in the dialog box.

Note

The four patch code data files are [PATCH II (A4)], [PATCH II (LTR)],

[PATCH T (A4)], [PATCH T (LTR)]. See “Patch Code Sheets” on p. 48 for

more information.

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Using CapturePerfect

Follow the procedure described below to start and close CapturePerfect.

Note

The basic method for scanning using CapturePerfect is described in

CapturePerfect help. From the Help menu on the CapturePerfect menu bar,

click Help, then refer to the explanation of how to use CapturePerfect.

Starting CapturePerfect

1. Turn on the scanner.

2. Turn on your computer. Windows starts.

3. On the Start menu, point to Programs (when using Windows XP, point to All

Programs) and then click CapturePerfect 2.0.

CapturePerfect starts.

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Closing CapturePerfect

1. On the File menu, click Exit.

CapturePerfect closes.

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Using the Scanner

Documents

This scanner is able to scan documents ranging in size from business cards

and checks up to B4 size documents. The scannable size range is:

Width:

2.2" to 10.1" (55 mm - 257 mm)

2.8" to 10.1" (70 mm - 257 mm) with automatic size detection

2.8" to 14.3" (70 mm - 364 mm)

Length:

Thickness: 0.0024" to 0.059" (0.06 mm - 0.15 mm) with automatic feeding

0.0019" to 0.0079" (0.05 mm - 0.2 mm) with manual feeding

Weight:

14 to 32 lb bond (52 g/m²- 128 g/m²) with automatic feeding

11 to 40 lb bond (42 g/m²- 157 g/m²) with manual feeding

There are certain criteria that a document must meet in order to be scannable.

Familiarize yourself with the following points:

● When scanning a multi-page document, pages must be grouped together so

that they have the same size, thickness and weight. Scanning different

types of paper at one time can cause the scanner to jam.

● Scanning documents before the ink is dry can cause problems with the

scanner. Always make sure that the ink on a document is dry before

scanning it.

● Scanning documents that are written in pencil or similar material can make

the rollers dirty, which can then transfer the dirt to subsequent documents.

Always clean the rollers after scanning a document written in pencil.

● When scanning a double-sided document that is printed on thin paper, the

image on the opposite side of each page may show through. Adjust the

scanning intensity in the application software before scanning the

document.

● Scanning the following types of documents can cause a paper jam or

malfunction. To scan such a document, make a photocopy of the document

and then scan the photocopy.

Wrinkled or

creased

documents

Documents

with paper

clips or

Extremely

thin,

translucent

paper

staples

Curled

documents

Carbon

paper

Paper with

binding

holes

Torn

documents

Coated

paper

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Setting Up the Paper Feed Tray and the Document

Eject Tray

1. Grasp the edge of the paper feed tray and lift it up.

2. Gently open the paper feed tray towards you.

CAUTION

Do not place anything other than documents, and especially not

heavy objects, on the paper feed tray. The object could fall

suddenly and injure someone, or the scanner itself could be

damaged, which could result in lower image quality.

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3. When scanning a large document, pull out the paper feed tray extension.

4. Grasp the edge of the document eject tray extension and lift it up.

5. Gently open the document eject tray extension towards you.

Note

● Always be sure to open the document eject tray extension. If the guide is

not open when a document is scanned, the scanned document could droop

down and become jammed in the scanner.

● To close the trays and extensions, follow the above procedure in reverse.

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Installing the Document Eject Guide

When scanning a document that is particularly thin or particularly long, it

could droop down over the edge of the document eject tray extension and

become jammed in the scanner. Avoid this problem by attaching the

document eject guide.

1. Grasp the edge of the document eject tray extension and lift it up.

2. Attach the Auxiliary paper support plate to the document eject tray extension.

3. Gently open the document eject tray extension towards you.

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4. Attach the document eject guide to the document eject tray as shown in the

illustrations. When doing so, align the (

) mark on the guide with the (

)

mark on the scanner.

5. To remove the document eject guide, reverse the procedure described above.

Note

● Although it is still possible to scan normal documents while the document

eject guide is in place, the guide will cause stacking problems when

scanning documents on paper that is thicker than normal. Therefore, the

document eject guide should be removed when it is not needed.

● Be certain to remove the document eject guide before closing the document

eject tray extension and the paper feed tray.

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Loading a Document for Scanning

This scanner supports both automatic and manual feed operation. The

methods for loading the document to be scanned when using automatic feed

and manual feed are explained separately.

IMPORTANT

When loading a document for scanning, be careful to remove all paper clips,

staples, etc., from the document. During the scanning process, such objects

can tear the document, cause a paper jam, and damage the scanner.

Automatic Feeding

1. Get ready to perform the scanning operation with your application software,

and set the automatic feed function.

2. Straighten the edges of the document to be scanned.

CAUTION

Be careful when placing a document in the scanner. It is possible

to cut your hand on the edge of a sheet of paper.

3. Align the paper side guides with the width of the document that is to be

scanned. If the document is printed on a standard size of paper, align the

guides with the appropriate document positioning mark.

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Note

Make sure that the left edge of the document does not extend to the left of

the mark. A paper jam may occur if you begin to scan a document that is

positioned at this mark.

LTR

4. Place the document on the paper feed tray so that the document is face up.

IMPORTANT

There are stacking limit marks (

) indicated on the paper feed tray. Do not

load pages in excess of this mark. (The mark is equivalent to a capacity of

approximately 100 sheets of ordinary copier paper (80 g/m²).)

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5. Adjust the paper side guides.

Note

Before starting a scan, make sure that the document is loaded in the scanner

correctly. Scanning a curled document or a creased document can damage the

document.

6. Perform the scanning operation in accordance with the normal operating

procedure for your application software.

Note

● If the paper feed operation stops due to a system error or a paper jam while

the scanner is scanning, resolve the problem, make sure that the scanned

image of the last page that was fed has been stored, and then resume the

scanning operation.

● Note that documents that are printed on thin paper may fall out of the

document eject tray.

7. If the scanner is not going to be used again soon after the document has been

scanned, protect the scanner from damage by removing the document eject

guide (if it is attached to the document eject tray) and then close the paper

feed tray and the document eject tray extension.

Note

When operating this scanner, avoid wearing loose-fitting clothing, dangling

jewelry, or other material that could get pulled into the scanner. Injury could

result. Be especially careful if you are wearing a necktie or have long hair. In

the event that some article or clothing does get caught in the scanner, turn the

power off immediately.

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Manual Feeding

1. Get ready to perform the scanning operation with your application software,

and set the manual feed function.

Note

When “manual feed” is set, the document feed opening next to the paper feed

tray rises up, allowing you to feed pages in manually. The document feed

opening remains in the upper position as long as “manual feed” is set; if

“automatic feed” is set, the document feed opening descends.

2. Align the paper side guides with the width of the document that is to be

scanned. If the document is printed on a standard size of paper, align the

guides with the appropriate document positioning mark.

3. Place a single sheet of the document in the paper feed tray and then gently

push it into the document feed opening. The scanner will begin to take the

sheet in and scan it.

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Note

It may be difficult to manually feed a sheet that is unusually thin or that is

curled. It may be necessary to gently hold down the edge of the sheet while

feeding it into the scanner.

4. Perform the scanning operation in accordance with the normal operating

procedure for your application software, and continue to manually feed sheets

into the scanner, one at a time.

Scanning Folio (Folded Documents)

The scanner uses a folio scanning method to scan documents that are bigger

than B4 size paper (maximum A3 size paper). To do folio scanning, fold the

document in half and set it on the scanner, both sides of the folded document

are scanned and are combined as a single image.

(Back)

(Front)

(Combined Image)

Note

● Folio scanning is set in the ISIS/TWAIN Driver.

● Set the ISIS/TWAIN Driver to do manual feed to do folio scanning.

● The image on the front of the folded document appears as the left side of

the image.

● Combined images can be a maximum A3 size.

● A seem may appear in where the images are joined if the document or the

fold in the document is crooked.

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Patch Code Sheets

Patch Code Sheets are sheets printed with a special pattern that is used for

separating files without interrupting scanning. When a Patch Code Sheet is

read on the scanner, and the pattern on the sheet is recognized, the sheet

functions as a Patch Code Sheet, and a file separator is inserted.

Note

● This section briefly describes how to use the Patch Code Sheets. For

details, also refer to the ISIS/TWAIN Driver Help.

● Note that documents that are printed on thin paper may fall out of the

document eject tray.

About Patch Code Sheets

Patch Code Sheets are data in the form of PDF (Portable Document Format).

There are 4 types of Patch Code Sheets: [PATCH II (A4)],

[PATCH II (LTR)], [PATCH T (A4)], and [PATCH T (LTR)]. Click the

[Start] button in Windows, and select [Programs] – [Canon DR-3080CII] –

[PATCH X(XX)]. Then print the sheets to use them.

Note

To open the Patch Code Sheets, an application that can handle PDF formatted

files is necessary.

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Functions of Patch Code Sheets

● Patch code patterns

PATCH T

When this sheet is detected, a file separator is inserted

after the document following this sheet.

PATCH II

When this sheet is detected, a file separator is inserted

after this sheet. Note, however, that the setting is ignored,

and this sheet is recorded as an image even if recording

of sheets as an image has been disabled in the patch code

detection settings.

Using Patch Code Sheets

1. First, print out the Patch Code Sheets on a printer. Please use paper that is the

same size as the Patch Code Sheet data.

Note

● Use A4-size paper for [PATCH II (A4)] and [PATCH T (A4)]

● Use letter-size paper for [PATCH II (LTR)] and [PATCH T (LTR)]

2. Load the Patch Code Sheet in front of the document where a file separator is

to be inserted before scanning.

(example: Inserting Patch Code Sheets)

Load Patch Code Sheets in front of

the documents where a file separator

is to be inserted.

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Effective Area for Detecting Patch Code Patterns

0.2" (5 mm)

Patch Code Pattern

0.2"

(5 mm)

3.7"

(effective area for detecting patch

code patterns)

(94 mm)

Units: inches (units in parentheses

are millimeters)

IMPORTANT

● When you copy the originals, adjust the size and density settings to match

the originals. Extremely dark or light copies may not scan correctly.

● When you copy the originals, adjust them so that the patch code pattern is

in the effective area for detecting patch code patterns.

● Make sure that the originals are not stained or marked in any way. Take

special care to avoid staining or marking the effective area for detecting

patch code patterns. Also, take care to avoid bending or wrinkling Patch

Code Sheets. Damaged or marked Patch Code Sheets cannot be read

correctly.

● To avoid a reading error, make sure that the scanning density for Patch

Code Sheets is neither too light nor too dark.

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Clearing a Paper Jam

If a paper jam occurs in the scanner, follow the procedure described below.

CAUTION

Be careful when removing jammed paper. It is possible to cut

your hand on the edge of a sheet of paper.

1. If there are any ejected sheets already in the document eject tray, remove

them.

2. Close the document eject tray extension. However, if the document eject

guide is currently attached to the tray, it is not necessary to remove the

document eject guide. Simply continue with the procedure described below.

3. Grasping the upper unit as shown in the illustration, gently raise it.

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4. Raise the upper unit as far as it will go.

5. Remove the jammed paper inside of the scanner.

When the jam occurred in the feed section

When the jam occurred in the eject section

IMPORTANT

Do not pull hard on the jammed sheet; remove it gently. If the sheet does rip,

be sure to remove all of the remaining pieces of paper.

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6. Gently lower the upper unit to its normal position.

7. Gently push down on the top of the upper unit until it clicks into place.

Note

Once you have cleared the paper jam, check whether the scanned image on

the last page has been stored properly or not, and then resume scanning.

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Regular Maintenance

Clean the scanner on a regular basis as described below in order to maintain

peak scanning quality.

CAUTION

For safety's sake, always turn the scanner off and unplug the

power cord before cleaning the scanner.

Cleaning the Scanner

To clean the exterior of the scanner, dampen a cloth with water or a mild

detergent, wring the cloth out thoroughly, and then wipe the dirt away. Then

use a dry, soft cloth to wipe away any moisture.

CAUTION

Never use paint thinner, alcohol, or other organic solvents to

clean the scanner. Such solvents can damage or discolor the

exterior of the scanner. They also create a risk of fire and electric

shock.

Using the Scanner

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Cleaning the Scanning Glass and the Rollers

1. Turn the power off and unplug the power cord from the power outlet.

2. If the document eject tray extension is open, close it.

3. Grasp the upper unit and gently lift it up as far as it will go.

4. Wipe the scanning glass (the shaded portion ■ in the illustration) with a clean,

dry cloth.

CAUTION

There is scanning glass on the top and on the bottom. Wipe both

clean. Do not spray the glass directly with water or mild

detergent. Doing so could damage the light source or other

precision optical components.

5. Using a cloth that has been dampened with water, clean the rollers (the shaded

portion ■ in the illustration), rotating them as you wipe them with the cloth.

Note that the rollers labeled ➀, ➁, and ➂ in the diagram should only be

rotated in the direction indicated. Then use a clean, dry cloth to wipe away

any moisture.

Using the Scanner

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Troubleshooting

This section describes common problems that may occur while you are using

the scanner, and how to resolve them.

Refer to the troubleshooting section related to the problem that you have

encountered.

The Scanner Does Not Turn On.................................................. P. 56

The PC Does Not Recognize the Scanner ................................. P. 57

(Connecting via SCSI)

The PC Does Not Recognize the Scanner ................................. P. 59

(Connecting via USB 2.0)

Images Are Not Scanned............................................................. P. 60

Documents Do Not Feed Properly.............................................. P. 60

Resulting Scanned Images Are Not Correct ............................. P. 61

If after consulting the above section you still cannot resolve the problem,

contact your local authorized Canon dealer or your service representative.

✘ The Scanner Does Not Turn On

Check the following:

● Is the power switch in the ON position?

● Is the power cord plugged into an outlet?

Troubleshooting

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✘ The PC Does Not Recognize the Scanner

(Connecting via SCSI)

The following are possible causes of the PC failing to recognize the scanner.

Check each possible cause.

Cause

Action

The scanner is not connected correctly.

Check all the SCSI cable connections between the scanner, the

SCSI board in the PC, and any other SCSI devices connected to

the system.

Cause

Action

The SCSI board is not correctly installed in the PC.

Refer to the instruction manual for the SCSI board and correctly

install the SCSI board in the PC correctly.

Also check the following, depending on which operating system

you are using:

Windows 98/Me

Click Start - Settings - Control Panel - System - Device Manager,

and make sure that no “x” or “!” symbol appears next to the SCSI

Controller entry. If either of these symbols is displayed, refer to

the instruction manual for the SCSI board and make the SCSI

board settings again.

Windows NT 4.0 Workstation

Click Start - Settings - Control Panel - SCSI Adapter, and make

sure that the system recognizes the SCSI board properly. If the

system dose not recognize the SCSI board properly, refer to the

instruction manual for the SCSI board and make the SCSI board

settings again.

Windows 2000 Professional

Click Start - Settings - Control Panel - System - Hardware -

Device Manager, and make sure that no “x” or “!” symbol

appears next to the SCSI Controller entry. If either of these

symbols is displayed, refer to the instruction manual for the SCSI

board and make the SCSI board settings again.

Windows XP

Click Start - Control Panel - Performance and Maintenance -

System - Hardware - Device Manager, and make sure that no “x”

or “!” symbol appears next to the SCSI Controller entry. If either

of these symbols appears, refer to the instruction manual for the

SCSI board and reconfigure the SCSI board.

Troubleshooting

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Cause

Action

The scanner’s SCSI ID is identical to the SCSI ID of

another device.

Check the SCSI IDs of all SCSI devices connected to the system

and set a unique SCSI ID for the scanner.

Cause

Action

The terminator is not set correctly.

Shut down both the PC and the scanner, and then turn the scanner

on first, and then the PC.

Cause

Action

The PC was turned on before the scanner.

Shut down both the PC and the scanner, and then turn the scanner

on first, and then the PC.

Cause

Action

The scanner is not on.

Refer to the previous section, “The scanner does not turn on,”

and check to see if the scanner is on. If the scanner is not on, shut

down the PC, then turn the scanner on first, and then the PC.

Cause

Action

The SCSI board is not compatible with the scanner.

Use a recommended SCSI board. (See “SCSI Boards” on p.18)

Troubleshooting

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✘ The PC Does Not Recognize the Scanner

(Connecting via USB 2.0)

The following are possible causes of the PC failing to recognize the scanner.

Check each possible cause.

Cause

Action

The scanner is not connected correctly.

Check the USB cable connections between the scanner and the

PC. (See “Connecting via USB” on p.21)

Cause

Action

The USB 2.0 interface board is not mounted on the PC

correctly.

Reseat the USB 2.0 interface board on the PC correctly referring

to the instruction manual for the USB 2.0 interface board. Also,

confirm whether the USB interface board is recognized by the

OS (Windows) you are using.

Cause

Action

The scanner is not on.

Refer to the previous section, “The Scanner Does Not Turn On,”

and check to see if the scanner is on. If the scanner is not on, shut

down the PC, then turn the scanner on first, and then the PC.

Cause

Action

The USB 2.0 interface board does not support the scanner.

Use a recommended USB 2.0 interface board. (See “USB 2.0

Interface Board” on p.18)

Cause

Action

The USB hub is not on.

Turn the USB hub on.

Troubleshooting

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✘ Images Are Not Scanned

Check the following if the scanner does not scan an image even though the

scanning operation is being performed:

● Is the scanner correctly connected to the PC?

● Has the scanner driver been installed?

● Has the application software been installed correctly? Has the application

software been set up correctly?

● Is there a problem in the PC system?

Notice

If the scanner does not respond at all due to a system error, turn the

scanner off, wait at least 10 seconds, and then turn the scanner back on

again.

When you resume scanning, make sure that the last document was scanned

correctly.

✘ Documents Do Not Feed Properly

The following are possible causes of a document failing to feed properly.

Check each possible cause.

Cause

Action

Attempting to scan a document of a size, thickness or

weight that the scanner cannot scan.

Check the size, thickness and weight of the document. For

precautions concerning documents, refer to “Documents” on

page 37.

Cause

Action

The rollers inside the scanner are dirty or worn.

Clean the rollers as described on page 55. If the rollers are worn,

contact your service representative and request to have the rollers

replaced.

For details on how to clear jammed paper, see “Clearing a Paper Jam” on

page 51.

Troubleshooting

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✘ Resulting Scanned Images Are Not Correct

If the resulting scanned images are not crisp, if there are lines or spots on the

images, or if there is some other problem with scanned images, likely causes

are listed below. Check each item and take the appropriate action.

Cause

Action

The scanning glass or the rollers inside the scanner are dirty.

Clean the scanning glass and rollers as described on page 55.

Cause

Action

The application software is not set up properly for

scanning.

Check the scanning-related settings, such as brightness in the

application software.

For example, if the document cannot be scanned at all, it is

possible that the brightness setting is too high. If the resulting

scanned images are too dark, it is possible that the brightness

setting is too low.

Cause

Action

The scanner driver or application software is not running

normally.

If the software is set properly for scanning and normal scanning

is still not possible, it is possible that the scanner driver or the

application software is not running normally. Reinstall the

scanning driver or the application software. For details on how to

install the scanner driver, See “Installing the ISIS/TWAIN

Driver” on p.26. For details on how to install the application

software, refer to the application software instruction manual.

Cause

Action

Attempting to use a function of the DR-3080CII that is not

supported by the application software.

Some application software may not support certain functions,

such as automatically detecting the paper size or changing the

scanning mode/resolution through the scan panel. Using such

application software for scanning may yield abnormal scanning

results. Try scanning without using functions such as automatic

paper size detection or margins settings.

If scanned images are still not satisfactory even after checking the items

above, calibrate the scanner. (See p. 62)

Troubleshooting

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CAUTION

Always clean the scanning glass before calibrating the scanner

(see "Cleaning the Scanning Glass and Rollers" on p.55).

Attempting to calibrate the scanner while the scanning glass is

dirty may result in vertical lines appearing on scanned images.

Note that calibrating the scanner will permanently delete any

existing calibration configuration.

Locate the adjustment sheet (shading paper) that accompanies the scanner.

Load it into the scanner with the arrow pointing in the direction illustrated.

Adjustment sheet

After loading the adjustment sheet, click the [Start] button in Windows, select

[Programs] - [Canon DR-3080CII] then click [DR-3080CII Shading Tool].

The [Scanner Adjustment] dialog box is displayed. Follow the instructions on

the screen to calibrate the scanner.

Specifications

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Specifications

Type

Desktop color image scanner

Scanning Document Specifications

Width:

2.2" to 10.1" (55 mm to 257 mm)

2.8" to 10.1" (70 mm to 257 mm) with automatic size detection

2.8" to 14.3" (70 mm to 364 mm)

Length:

Thickness: 0.0024" to 0.059" (0.06 mm to 0.15 mm) with automatic feeding

0.0019" to 0.0079" (0.05 mm to 0.2 mm) with manual feeding

Weight:

14 to 32 lb bond (52 g/m²to 128 g/m²) with automatic feeding

11 to 40 lb bond (42 g/m²to 157 g/m²) with manual feeding

Document Feeding Method

Scanning Method

Light Source

Automatic/Manual

Contact sensor

LED

Scanning Side

Simplex/Duplex

Scanning Modes

Black and white, text enhanced, error diffusion,

256-level grayscale, 24-bit color

Scanning Resolution

300 x 300 dpi/300 x 150 dpi/

(Primary Scan Lines x Secondary Scan Lines) 240 dpi x 240 dpi/200 x 200 dpi

Scanning Speed

Letter

Black and White

256-level Gray

24-bit Color

Simplex

300 x 150 dpi

200 x 200 dpi

240 x 240 dpi

300 x 300 dpi

43 pages/minute

32 pages/minute

27 pages/minute

21 pages/minute

40 pages/minute

30 pages/minute

25 pages/minute

20 pages/minute

Duplex

300 x 150 dpi

200 x 200 dpi

240 x 240 dpi

300 x 300 dpi

86 images/minute

64 images/minute

54 images/minute

42 images/minute

80 images/minute

60 images/minute

50 images/minute

40 images/minute

Simplex

300 x 150 dpi

200 x 200 dpi

240 x 240 dpi

300 x 300 dpi

43 pages/minute

32 pages/minute

27 pages/minute

21 pages/minute

40 pages/minute

30 pages/minute

25 pages/minute

20 pages/minute

Duplex

300 x 150 dpi

200 x 200 dpi

240 x 240 dpi

300 x 300 dpi

86 images/minute

64 images/minute

54 images/minute

40 images/minute

80 images/minute

60 images/minute

50 images/minute

40 images/minute

Simplex

100 x 100 dpi

200 x 200 dpi

21 pages/minute

10 pages/minute

20 pages/minute

10 pages/minute

Duplex

100 x 100 dpi

200 x 200 dpi

42 images/minute

20 images/minute

40 images/minute

20 images/minute

Specifications

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Amount of paper that can be

stacked in automatic feeder

10 mm stack, maximum

Interface

SCSI-III / Hi-Speed USB2.0

Other Functions

Automatic document thickness adjustment

Dimensions (with trays closed) 7.5" x 13.5" x 10.9" (H x W x D)

191 mm x 344 mm x 278 mm (H x W x D)

Dimensions (with trays open)

9.6" x 13.5" x 21.9" (H x W x D)

244 mm x 344 mm x 555 mm (H x W x D)

Weight

Approximately 17.8 lb (8.1 kg)

Power Supply

100 V to 120 V AC (50/60 Hz)

200 V to 240 V AC (50/60 Hz)

Power Consumption

Scanning:

Standby:

42 W maximum

Under 20 W

Low-power mode: Approx. 10 W

Noise

Not more than 70 dB

Operating Environment

Temperature:

Humidity:

10˚C to 32.5˚C (50˚F to 90.5˚F)

20% to 80% RH

● The functions described above can be used if they are supported by the application

software.

● Some functions may not be available, depending on the performance of your PC and

depending on your software.

Due to our ongoing efforts to improve our products, the specifications described above are

subject to change without notice.

Options

Endorser ED500

This device prints a six-digit number and a letter on

the back side of a document that has been scanned.

Consumables

Exchange Roller Kit This is a transport roller replacement kit. Please

contact your lacal authorised Canon dealer as they

must actually perform the replacement.

Specifications

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External Dimensions

Units: inches (units in parentheses are millimeters)

21.9" (555 mm)

When the paper feed tray and paper

feed tray extension are open

13.4" (341 mm)

When the auxiliary paper

support plate is installed

10.9" (278 mm)

Specifications

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Patch Code Sheets .................................... 48

PDF ........................................................... 48

Power cord

Index

connection ............................................ 22

Power cord connector

position ................................................. 14

Power indicator

position ................................................. 13

Power off .................................................. 25

Power on ................................................... 23

Power switch

CapturePerfect .......................................... 36

Install.................................................... 32

Uninstall ............................................... 33

Cleaning

Glass ..................................................... 55

Rollers .................................................. 55

Scanner ................................................. 54

Connections

position ................................... 13, 23, 25

Power cord ........................................... 22

SCSI .............................................. 15, 19

USB 2.0 ......................................... 15, 21

Rollers

cleaning ................................................ 55

DIP switches

Scanning glass

position .......................................... 14, 20

Document eject guide

cleaning ................................................ 55

SCSI connector

attachment ............................................ 41

Document eject tray extension

opening ................................................. 40

position ................................................. 13

Document positioning mark

adjustment ............................................ 43

position ................................................. 13

Documents

feeding.................................................. 43

paper jam .............................................. 51

stacking limit marks ............................. 44

DR-3080CII

position ................................................. 14

Software

CapturePerfect...................................... 26

ISIS/TWAIN driver .............................. 26

Troubleshooting ........................................ 56

Ventilation openings

position ................................................. 14

cleaning ................................................ 54

Installation

location ................................................... 5

Interface boards

SCSI boards.......................................... 18

USB 2.0 interface board ....................... 18

ISIS/TWAIN Driver.................................. 35

Install.................................................... 26

Uninstall ............................................... 29

Maintenance ............................................. 54

Paper jam

cleaning ................................................ 51

Paper side guides

adjustment ............................................ 43

position ................................................. 13

Index

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MEMO

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MEMO

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CANON ELECTRONICS INC.

1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN

CANON U.S.A. INC.

ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.

CANON CANADA INC.

6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA

CANON EUROPA N.V.

BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS

CANON LATIN AMERICA, INC.

703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.

CANON AUSTRALIA PTY. LTD.

1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA

CANON SINGAPORE PTE. LTD.

1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632

CANON HONGKONG COMPANY LTD.

19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.

*CE-IE-452*

PUB.CE-IE-452

0604CE0.4

PRINTED IN JAPAN

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