GE 28021 User Manual

The telephone company may make changes in its communications facilities, equipment, operations or  
procedures where such action is required in the operation of its business and not inconsistent with FCC  
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone  
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain  
uninterrupted service.  
For Model 28021xx2 there will be ONE additional handset, charge cradle, belt clip, battery  
NOTE: If you choose YES all the settings in the programmable menu are  
Ringer Tone  
Area Code  
Last Number Redial  
BaSe laYout  
prograMMIng tHe telepHone  
pack and cover than shown above.  
returned to factory default setting.  
From the Handset Setup Menu:  
You may choose from ten different ringer tones and ten different melodies.  
Model 28021 SerIeS  
5.8 gHz cordleSS HandSet  
SpeakerpHone SYSteM  
uSerS guIde  
You may redial a number up to 32 digits long. To quickly redial the last number you dialed:  
Standby Screen  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the AREA CODE sub-menu.  
4. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone.  
For Model 28021xx3 there will be TWO additional handsets, charge cradles, belt clips, battery  
packs and covers than shown above.  
From the Handset Setup Menu:  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER TONE sub-menu.  
1. Press the TALK/CALL BACK button.  
2. Press the REDIAL button.  
-OR-  
The handset displays the handset number and user name.  
2. Press MUTE/PROG button to enter the menu. SET AREA CODE - - - shows in the display. The  
default setting is - - -.  
CHARGE/IN USE  
(indicator)  
Telephone Operation  
Wall plate  
For Model 28021xx4 there will be THREE additional handsets,  
charge cradles, belt clips, battery packs and covers than shown  
2. Press MUTE/PROG button to enter the menu. SET RINGER TONE 01 shows in the display.  
The default setting is 01.  
Interference InforMatIon  
Charge/In Use Indicator  
USER NAME  
HANDSET X  
3. Use the touch-tone pad to enter your 3-digit area code.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)  
This device may not cause harmful interference; and (2) This device must accept any interference received,  
including interference that may cause undesired operation.  
above.  
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired setting (1 through 20).  
You will hear a sample of the ringer tone/melody you select.  
The phone is ON when the LED indicator on the handset and the CHARGE/IN USE indicator on the  
3. Press the REDIAL button first, then use the CALLER ID-VOLUME ( 6 or 5) button to select the  
desired redial number.  
Modular  
4. Press the MUTE/PROG button to confirm. You will hear a confirmation tone and the new  
area code shows in the display.  
Telephone Jack Requirements  
base is lit. The handset and base indicators flash when you receive a call.  
telephone  
DO NOT  
DISTURB  
(button)  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However, there  
is no guarantee that interference will not occur in a particular installation.  
4. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone and  
the selected ringer tone shows in the display.  
PAGE  
(button)  
line jack  
To use this phone, you need an RJ11C type modular telephone jack,  
which might look like the one pictured here, installed in your home.  
If you don’t have a modular jack, call your local phone company to  
find out how to get one installed.  
Programming Functions  
Speakerphone Operation.  
- Press the CALLER ID-VOLUME ( 5) to review the oldest call and scroll toward the most  
recent calls (higher numbers).  
NOTE: To restore the default setting to - - -, press and release DELETE  
when SET AREA CODE shows in the display.  
The system uses a menu structure to give you access to all of the built-in features. You may  
program the following items in main menu: Room Monitor and Handset Setup.  
NOTE: If you are using the speakerphone, remain close to handset so the  
party you are speaking to can hear you.  
NOTE: You must have the Ringer Volume set to ON for ring tone to signal  
an incoming call.  
- Press the CALLER ID-VOLUME ( 6 ) to review the newest call and scroll to older calls (lower  
numbers).  
Registration  
Room Monitor (applicable only with additional handsets)  
1. Make sure your phone is OFF (not in talk mode).  
2. Press the MUTE/PROG button to go to the main menu.  
If you are using the handset and want to switch to the speakerphone, press the SPEAKER  
button, press SPEAKER again to end conversation.  
Your packaged handset(s) are pre-registered and ready to use. It is not recommended that  
a handset be registered again unless absolutely necessary.  
Ringer Volume  
InStallatIon  
Privacy of Communications may not be ensured when using this product.  
From the Handset Setup Menu:  
NOTE: You may choose from three last dialed numbers.  
InStallIng tHe pHone  
If this equipment does cause harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”  
the interference).  
• Reorient or relocate and increase the separation between the telecommunications equipment and  
receiving antenna.  
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the  
receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer or an experienced  
radio/television technician for additional suggestions. Also, the Federal Communications Commission has  
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is  
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number  
004-000-00345-4 when ordering copies.  
Notice: The changes or modifications not expressly approved by the party responsible for compliance could  
void the user’s authority to operate the equipment.  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.  
If you are using the speakerphone and want to switch to the handset, press the TALK/  
CALL BACK button, press TALK/CALL BACK again to end conversation.  
From the Handset Setup Menu:  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the REGISTRATION sub-menu.  
4. Press the TALK/CALL BACK button. The number dials automatically.  
Digital Security System  
Installing the Handset Battery  
2. Press MUTE/PROG button to enter the menu. SET RINGER 41HI 2LOW 3OFF shows in the  
display. The default setting is HI.  
If you get a busy signal and want to keep dialing the number, press the REDIAL button to  
quickly redial the number.  
3. Press CALLER ID-VOLUME ( 6 or 5) button to scroll to ROOM MONITOR.  
Your cordless phone uses a digital security system to protect against false ringing,  
unauthorized access, and charges to your phone line.  
NOTE: You must connect the handset battery before use.  
Making a Call  
2. Press the MUTE/PROG button to enter the menu. REGISTRATION 1YES 42NO - - - shows in  
the display The default setting is 2NO.  
4. Press MUTE/PROG button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION?  
shows in the display.  
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CALLER ID-VOLUME  
( 6 or 5) button to scroll to your selection. 4. Press the MUTE/PROG button to save your  
selection. You will hear a confirmation tone and the new volume setting shows in the display.  
CAUTION: To reduce the risk of fire or personal injury, use only the  
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model  
5-2660, that is compatible with this unit.  
1. Press the TALK/CALL BACK or SPEAKER button. Dial the desired number.  
INSTALLATION NOTE: Some cordless telephones operate at frequencies  
that may cause or receive interference with nearby TVs, microwave  
ovens, and VCRs. To minimize or prevent such interference, the base  
of the cordless telephone should not be placed near or on top of a TV,  
microwave ovens, or VCR. If such interference continues, move the  
cordless telephone farther away from these appliances.  
Certain other communications devices may also use the 5.8 GHz  
frequency for communication, and, if not properly set, these devices  
may interfere with each other and/or your new telephone. If you are  
concerned with interference, please refer to the owner’s manual for  
these devices on how to properly set channels to avoid interference.  
Typical devices that may use the 5.8 GHz frequency for communication  
include wireless audio/video senders, wireless computer networks, multi-  
handset cordless telephone systems, and some long-range cordless  
telephone systems.  
Exit  
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CALLER ID-VOLUME  
( 6 or 5 button to scroll to 1YES or 2NO.  
- OR -  
> ROOM MONITOR  
HANDSET SETUP  
Press the *EXIT button to exit a menu function and return to the standby screen.  
Dial the number first, then press the TALK/CALL BACK or SPEAKER button.  
- OR -  
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.  
1. Locate battery and battery door which are packaged together inside a plastic bag and are  
separate from the handset.  
Page  
4. If you select 1YES, press the MUTE/PROG button to confirm your selection. HOLD BASE PAGE  
WAIT FOR BEEP shows in the display. (Your handset should be held near the base during  
registration process.)  
VIP Melody  
The page feature helps you locate a misplaced handset. To send and receive pages, all  
handsets must be registered. If your handset is not registered, follow the instructions in the  
Registration section of this manual.  
2. Locate the battery compartment on the back of the handset.  
3. Plug the battery pack cord into the jack inside the compartment.  
This feature allows you to assign a specific melody to someone you want to get your attention  
when the person calls. When a VIP melody is assigned and that person calls, the unit rings the  
normal ring for the first ring and then follows with VIP melody ring. You may choose from ten  
different polyphonic melodies and may store up to 10 VIP records.  
Press the CALLER ID-VOLUME ( 6 or 5) button to select the desired record, then press the  
TALK/CALL BACK or SPEAKER button  
5. Use the touch tone pad to enter the handset number to be monitored, either 1 or 2.  
5. Press and hold the page button on the base unit until you hear a tone at the handset. HANDSET  
X REGISTERED shows in the handset display, where X is the handset number. You may now  
rename your handset. (Refer to Step 3 & 4 of Handset Name Section)  
2. When finished, press the TALK/CALL BACK or SPEAKER button to hang up.  
NOTE: To ensure proper battery installation, the connector is keyed and  
can be inserted only one way.  
NOTE: When this phone system is expanded (up to 4 handsets by  
purchase of optional Model 28001 handset with recharge cradle),  
handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET  
4 respectively.  
Handset Paging (applicable only with additional handsets)  
1. Make sure the phone is OFF (not in talk mode).  
NOTE: You may enter up to 32 pre-dial digits.  
NOTE: If you want to delete the pre-dial number you entered, press the  
DELETE button until all of the digits are erased.  
NOTE: This feature ONLY works when the following conditions are met.  
1. You have subscribed to Caller ID.  
2. You have your Caller ID record previously transferred to the memory.  
(Refer to Storing CID Records in Internal Memory). NO USER MEMORY will  
show in the display to remind the user to do CID record transfer first.  
De-Registration  
2. Press and release the INTERCOM button on a handset. PAGING EXTENSION? shows in the  
display.  
De-registration cancels registration. During the de-registration process, keep the handset  
near the base.  
battery  
pack  
HearIng aId coMpatIBIlItY (Hac)  
6. The receiving handset will turn on the microphone and the originating handset will turn on  
the speakerphone to monitor sound from the receiving handset.  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
Answering Calls  
1. When the phone rings, press the SPEAKER button on the handset  
black wire  
3. Use the touch-tone pad to enter the handset number you want to page. (1= to page  
Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)  
From the Handset Setup Menu:  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEREGISTRATION sub-menu.  
NOTE: For room monitoring mode to work, the originating handset must  
NOT be on the cradle.  
NOTE: While in room monitoring mode, the handsets will emit an alert  
tone approximately every 5 seconds if there is an incoming call. You may  
press the SPEAKER button to quit room monitor and answer the call.  
NOTE: While in room monitoring mode, the originating handset can  
be switched to monitor by handset earpiece by pressing the TALK/  
CALL BACK button once. Switch back to speakerphone by pressing the  
SPEAKER button once.  
lIcenSIng  
Storing VIP Melody  
- OR -  
4. To cancel the page, press the *EXIT or INTERCOM button on the receiving handset, or you  
may press TALK/CALL BACK on the originating handset.  
Important Installation Guidelines  
Licensed under US Patent 6,427,009.  
From the Handset Setup Menu:  
2. Press the MUTE/PROG button to enter the menu. DEREGISTRATION 1YES 42NO - - - shows  
in the display The default setting is 2NO.  
PRESS DOWN  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to VIP MELODY sub-menu.  
FIRMLY  
pick up the handset and press the TALK/CALL BACK button.  
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens,  
heating appliances and direct sunlight.  
red wire  
Your new GE telephone system is EXPANDABLE  
up to a total of 4 handsets (by purchase of optional  
Model 28001 handset with charge cradle)  
fcc rf radIatIon expoSure StateMent  
2. Press MUTE/PROG button to select VIP MELODY feature and then display VIP 1 record.  
Base Paging  
Use the base-only to page all registered handsets at the same time.  
2. When finished, press SPEAKER or TALK/CALL BACK to hang up.  
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CALLER ID-VOLUME  
( 6 or 5) button to scroll to 1YES or 2NO.  
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.  
This equipment should be installed and operated with a minimum distance of 20 centimeters between the  
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other  
antenna or transmitter.”  
Avoid areas of excessive dust, moisture and low temperature.  
Avoid other cordless telephones or personal computers.  
4. Insert the battery pack.  
-If VIP1 does NOT contain any specific number/records, it will display **EMPTY**.  
NOTE: Adjust the handset volume by pressing the CALLER ID-VOLUME  
( 6 or 5) button during a call.  
5. Close the battery compartment by pushing the door up until it snaps into place.  
3. Press CALLER ID-VOLUME ( 6 or 5) button to select the specific VIP melody memory  
location (10 VIP locations) that does not contain any record.  
WARNING: It is not recommended that a handset be de-registered unless  
absolutely necessary because once a handset is de-registered, that handset’s  
telephone features cannot be used until the handset is re-registered.  
1. Press the page button on the base. All handsets beep for two minutes, and PAGING FROM  
BASE shows on each handset’s display.  
equIpMent approval InforMatIon  
• Never install telephone wiring during a lightning storm.  
Base Station  
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used  
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC  
RF exposure guidelines.  
Call Timer  
4. Press MUTE/PROG button to display SELECT MEMORY.  
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in  
compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone  
Terminal Equipment published by ACTA.  
• Never install telephone jacks in wet locations unless the jack is specifically designed for  
wet locations.  
2. To cancel the page, press the page button on the base, or press the TALK/CALL BACK button  
or the *EXIT button on each handset.  
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your  
cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it  
on the wall.  
After you press the TALK/CALL BACK button on the handset, the built-in call timer shows on the  
display and counts the length of time of the call in minutes and seconds.  
4. Select NO, if you do not want to de-register.  
NOTE: Press the *EXIT button on the handset to exit room monitor mode.  
NOTE: If the memory location does not contain any CID memory records  
and you are trying to mark a specific record as VIP MELODY, then SELECT  
MEMORY will not be displayed. Instead, NO USER MEMORY will display in  
prompt to alert the user.  
5. If you select 1YES, press the MUTE/PROG button and MOVE NEAR TO BASE displays for 2  
seconds, then CONFIRM? 1YES 2NO appears in the display.  
CAUTION:  
RISKOFELECTRICSHOCK  
DONOTOPEN  
• Never touch non-insulated telephone wires or terminals, unless the telephone line has  
been disconnected at the network interface.  
Handset Setup  
1
Notification to the Local Telephone Company  
Mute  
Auto Standby  
On the bottom of this equipment is a label indicating, among other information, the US number and  
Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to  
your telephone company.  
The REN is useful in determining the number of devices you may connect to your telephone line and  
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the  
sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of  
devices you may connect to your line as determined by the REN, you should contact your local telephone  
company.  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. See installation instructions for details.  
Notes  
• This equipment may not be used on coin service provided by the telephone company.  
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone  
equipment if you are on a party line. Check with your local telephone company.  
• Notice must be given to the telephone company upon permanent disconnection of your telephone  
from your line.  
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base  
and the other end into a modular jack.  
1. Make sure your phone is OFF (not in talk mode).  
2. Press the MUTE/PROG button to go to the main menu.  
3. Press CALLER ID-VOLUME ( 6 or 5) button to scroll to HANDSET SETUP.  
To have a private, off-line conversation, use the MUTE feature. The party on the telephone line  
cannot hear you, but you can hear them.  
6. Press the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME ( 6 or 5)  
button to scroll to 1YES or 2NO.  
THE EXCLAMATION  
POINT WITHIN THE  
TRIANGLE IS A  
THE LIGHTNING  
CAUTION: TO REDUCE THE  
• Use caution when installing or modifying telephone lines.  
If you place the handset in the cradle while the handset is off the hook (during a call), the call is  
automatically disconnected.  
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO  
5. Press CALLER ID-VOLUME ( 6 or 5) button to view the records from memory to be selected as VIP  
.
WARNING:TO  
HEAD WITHIN THE NOT REMOVE COVER (OR  
WARNING SIGN  
ALERTING YOU OF  
IMPORTANT  
PREVENT FIRE OR  
ELECTRICAL SHOCK  
HAZARD, DO NOT  
EXPOSETHIS  
TRIANGLE IS A  
WARNING SIGN  
ALERTING YOU OF  
“DANGEROUS  
VOLTAGE” INSIDE  
THE PRODUCT.  
BACK). NO USER  
6. Press MUTE/PROG button to confirm and then display VIP MELODY 01 to wait for the  
melody tone selection.  
HandSet laYout  
7. If you select YES, press the MUTE/PROG button to confirm. You will hear a confirmation  
tone. Then HANDSET X DEREGISTERED shows in the display to confirm the handset is  
deregistered.  
1. Press the MUTE/PROG button. The handset display shows MUTE ON.  
SERVICEABLE PARTS INSIDE.  
REFER SERVICING TO  
QUALIFIED SERVICE  
PERSONNEL.  
4. Press MUTE/PROG button to confirm and you may program the following items: Language,  
Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Area Code, Registration,  
Deregistration and Default Setting.  
Ringer HI/LOW/OFF (Shortcut)  
INSTRUCTIONS  
ACCOMPANYING  
THE PRODUCT.  
2. Press the MUTE/PROG button to cancel and return to your phone conversation.  
There are two ways to set the ringer to HI/LOW/OFF. One is the traditional way as described in  
the Programming Functions; Handset Setup; Ringer Volume menus. The other one is this short  
cut to ringer menu.  
7. Press CALLER ID-VOLUME ( 6 or 5) button to select from melody 01 to melody 10  
(a testing tone is generated while making melody selection)  
PRODUCT TO RAIN  
OR MOISTURE.  
Receiver Volume Control  
NOTE: When you complete the de-registration process, HANDSET  
NEEDS REGISTRATION shows in the display. To use the handset,  
you MUST re-register the handset using the Registration process.  
SEE MARKING ON BOTTOM / BACK OF PRODUCT  
NOTE: During programming, you may press the *EXIT button at any time  
to exit the sub-menu and return to the menu.  
When the handset is ON (in talk mode) you may adjust the receiver volume by pressing the  
CALLER ID-VOLUME ( 6 or 5) button. There are four volume levels to choose from. When the  
maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and  
VOL 4 is maximum.  
8. Press MUTE/PROG button to confirm.  
LED  
(indicator)  
1. Make sure the phone is OFF (not in talk mode).  
display  
NOTE: If the desired number/record was previously stored in any one of  
the ten VIP melody records, DUPLICATE NUMBER shows in the display.  
Language  
IntroductIon  
Global De-registration (applicable only with additional handsets)  
If one or more handsets becomes lost, you should de-register all handsets to ensure proper  
system operation. Follow the steps below to de-register all handsets at the same time.  
TALK/CALL BACK  
2. Press the #PAUSE/RINGER button to display 1HI 2LOW 3OFF.  
From the Handset Setup Menu:  
(button)  
CAUTION: When using telephone equipment, there are basic safety  
instructions that should always be followed. Refer to the IMPORTANT  
SAFETY INSTRUCTIONS provided with this product and save them for  
future reference.  
Changing a Stored VIP Melody Record  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu.  
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CALLER ID-VOLUME  
( 6 or 5) button to scroll to your selection. HI is the default setting.  
Do Not Disturb (DND)  
Use the Storing VIP Melody procedure to change the number of a selected record and replace  
the old phone number with new phone number.  
2. Press MUTE/PROG button to enter the menu. SET LANGUAGE 41ENG 2FRA 3ESP shows in  
the display. The default setting is 1ENG.  
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the CALLER ID-  
VOLUME ( 6 or 5) button to scroll to the desired language.  
4. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone and  
the selected language shows in the display.  
WARNING: It is not recommended that a handset be de-registered unless  
absolutely necessary because once a handset is de-registered, that handset’s  
telephone features cannot be used until the handset is re-registered.  
3. Plug the AC power adaptor into the electrical outlet and the DC connector into the jack on  
the bottom of the base.  
DND allows you to mute the ringer on all handsets.  
CALLER ID-VOLUME  
CALLER ID-VOLUME  
4. Press #PAUSE/RINGER button again to save and display the new selection for a few  
seconds.  
When REPLACE VIP# ? shows in the display, you must press MUTE/PROG button on the  
handset to confirm replacement.  
down (button)  
up button)  
In the standby mode, press the DO NOT DISTURB button on the base. The DND indicator will  
light and DO NOT DISTURB shows in handset display.  
IMPORTANT: Because cordless phones operate on electricity, you should  
have at least one phone in your home that isn’t cordless, in case the  
power in your home goes out.  
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the  
battery is charging.  
• If your home has specially wired alarm equipment connected to the telephone line, ensure the  
installation of this product does not disable your alarm equipment. If you have questions about what  
will disable alarm equipment, consult your telephone company or a qualified installer.  
US Number is located on the cabinet bottom.  
1. Press and hold the page button on the base until the CHARGE/IN USE indicator on the base  
flashes.  
Flash/Call Waiting  
Reviewing And Deleting Stored VIP Melody Record  
To cancel, press the DO NOT DISTURB button again.  
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the  
phone, battery performance is compromised.  
If you subscribe to the combined Call Waiting Caller ID service from your local telephone  
company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone  
call, you will hear a beep to indicate another call is waiting on the line and Caller ID information  
for the waiting call shows on the handset display.  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to VIP MELODY sub-menu.  
FORMAT/CONF (format/  
SPEAKER  
NOTE: This unit only supports tone dialing, it does not support pulse dialing.  
2. Press and hold the page button on the base again until the CHARGE/IN USE indicator on the  
base flashes rapidly.  
Handset Name  
conference button)  
(button)  
2. Press MUTE/PROG button to select VIP MELODY feature and then display VIP 1 record.  
Intercom Operation  
(applicable only with additional handsets)  
REN Number is located on the cabinet bottom.  
CAUTION: To reduce risk of personal injury, fire, or damage use only  
the 5-2759 power adaptor listed in the user’s guide. This power  
adaptor is intended to be correctly orientated in a vertical or floor  
mount position.  
From the Handset Setup Menu:  
Before You BegIn  
The intercom feature allows you to have a conversation with another registered handset  
without tying up the telephone line, allowing you to still receive incoming calls.  
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired VIP Melody Record.  
DELETE  
(button)  
3. Press and release the page button on the base once. All handsets are de-registered and  
HANDSET NEEDS REGISTRATION shows in the display.  
2
Rights of the Telephone Company  
1. PresstheCALLER ID-VOLUME ( 6 or 5) button to scroll to the HANDSET NAME sub-menu.  
REDIAL  
(button)  
Should your equipment cause trouble on y our line which may harm the telephone network, the  
telephone company shall, where practicable, notify you that temporary discontinuance of service  
may be required. Where prior notice is not practicable and the circumstances warrant such action,  
the telephone company may temporarily discontinue service immediately. In case of such temporary  
discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance;  
(2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a  
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and  
Regulations.  
4. If you want to delete the information, press the DELETE button on the handset while the  
entry displays. The display shows DELETE VIP# ?.  
To connect to the waiting call, press the FLASH button on the handset, and your original call  
is put on hold.  
Parts Checklist (for 28021xx1 model)  
2. Press MUTE/PROG button to enter the menu. HANDSET NAME shows in the display. The  
default setting is HANDSET #.  
Default Setting  
Making an Intercom Call  
1. Make sure the handset is OFF (not in talk mode).  
2. Press the INTERCOM button on the handset.  
Make sure your package includes the items shown here.  
5. Press DELETE again to confirm. You will hear a confirmation tone and VIP# DELETED shows  
in the display.  
As you become familiar with this system, you may prefer to use the system’s original settings.  
Follow the steps below to return to the factory default settings.  
To switch between the two calls, press the FLASH button.  
Wall Mounting  
3. Usethetouch-tonepadtoenteraname(upto15characters). Morethanoneletterisstoredineachof  
thenumberkeys. Forexample, toenterBillSmith, pressthe2keytwicefortheletterB. Pressthe4key3  
timesfortheletterI. Pressthe5key3timesfortheletterL. Pressthe5key3timesforthesecondletter  
L, andpressthe1keytoinsertaspacebetweentherstandlastname. Pressthe7key4timesforthe  
letterS;pressthe6keyoncefortheletterM;pressthe4key3timesfortheletterI;pressthe8keyforthe  
letterT;pressthe4keytwicefortheletterH.  
INTERCOM  
1. Turn the base over.  
TIP: Do not press the TALK/CALL BACK button on the handset to activate a  
custom calling service, such as call waiting, or call will disconnect.  
MUTE/PROG  
ABC  
JKL  
DEF  
MNO  
WXYZ  
PAUSE  
RI  
(button)  
From the Handset Setup Menu:  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu.  
Key Tone  
(mute/program button)  
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the  
pedestal into the slots on the lower portion of the bottom of the base. Then push down and  
snap the pedestal into place.  
3. Use the touch-tone pad to select the handset you want to page.  
GHI  
PQRS  
EXIT  
From the Handset Setup Menu:  
NOTE: To cancel page, press the INTERCOM button again or the *EXIT  
button on the sending handset.  
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the KEY TONE sub-menu.  
2. Press the MUTE/PROG button to enter the menu. DEFAULT SETTING 1YES 2NO shows in the  
display. The default setting is 2NO.  
AC power adaptor Telephone line cord Belt clip  
TUV  
*EXIT (button)  
ABC  
JKL  
DEF  
Base  
#PAUSE/RINGER  
(button)  
GHI  
PQRS  
EXIT  
MNO  
WXYZ  
PAUSE  
RI  
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit  
down into place. (Wall plate not included.)  
2. Press MUTE/PROG button to enter the menu. SET KEY TONE 41ON 2 OFF shows in the display.  
The default setting is 1ON.  
Thomson Inc.  
TUV  
OPER  
4. Wait for the person at the receiving handset to press the INTERCOM button.  
3. Use the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME ( 6 or 5)  
button to move the cursor to 1YES or 2NO.  
OPER  
10330 North Meridian St.  
Indianapolis, IN 46290-1024  
© 2007 Thomson Inc.  
Trademark(s) ® Registered  
Marca(s) Registrada(s)  
NOTE: If you make a mistake, use the DELETE button to backspace and  
delete one character at a time.  
Model 28021  
00007425 (Rev. 2 Dom E)  
07-06  
NOTE: If the receiving handset does not answer within two minutes, the  
intercom call is automatically canceled. The originating handset displays  
NO ANSWER.  
NOTE : If desired, gather the extra telephone line and power adaptor cord  
and store inside the wall mounting bracket.  
3. Use the touch tone pad on the handset to select 1 or 2, or use the CALLER ID-VOLUME  
FLASH  
(button)  
MEMORY  
(button)  
( 6 or 5) button to scroll to your selection.  
Battery compartment  
cover  
Handset  
4. Press the MUTE/PROG button to save your name. You will hear a confirmation tone and the  
handset name shows in the display.  
Wall mount  
bracket  
Handset  
Printed in China  
4. Press the MUTE/PROG button to confirm and the key tone setting shows in the display.  
battery pack  

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