21025
2.4 GHz Cordless Dual-Handset
Answering System w ith
Call Waiting Caller ID
User’s Guide
We bring good things to life.
TABLE OF CONTENTS
EQUIPMENT APPROVAL INFORMATION ........ 2
INTERFERENCE INFORMATION ................... 2
FCC RF EXPOSURE REQUIREMENTS ........ 2
HEARING AID COMPATIBILITY (HAC)........ 2
INTRODUCTION ..................................... 5
HANDSET LAYOUT ................................. 7
BASE AND CHARGE CRADLE LAYOUT ........ 8
BEFORE Y OU BEGIN .............................. 9
PARTS CHECKLIST ............................. 9
TELEPHONE J ACK REQUIREMENTS ........ 9
INSTALLATION ..................................... 10
IMPORTANT INSTALLATION
GUIDELINES ................................... 10
INSTALLING THE PHONE ......................... 11
WALL MOUNTING THE BASE ................. 12
TELEPHONE SETUP .............................. 12
PROGRAMMABLE FUNCTIONS ............. 12
LANGUAGE ..................................... 13
HANDSET NAME ............................. 13
AREA CODE ................................... 14
RINGERT ONE ................................. 15
TONE/PULSE .................................. 15
HANDSET REGISTRATION .................. 16
HANDSET DE-REGISTRATION .............. 18
GLOBAL DEREGISTRATION ................. 19
DEFAULT ........................................ 19
OPERATION ........................................ 20
CHARGE/IN USE INDICATOR .............. 20
RINGER VOLUME CONTROL ............... 20
CORDLESS HANDSET VOLUME
CONTROL ............................ 21
ANSWERING SYSTEM VOLUME
CONTROL ............................ 21
EXIT ............................................. 21
MAKING A CALL ............................. 21
ANSWERING A CALL ....................... 22
CALLT IMER .................................... 22
AUTO STANDBY .............................. 22
CALL WAITING ................................ 22
FLASH ........................................... 22
LAST NUMBER REDIAL ..................... 22
MUTE ........................................... 23
PAGING ......................................... 23
BASE PAGING ALL HANDSETS ........... 24
TRANSFERRING CALLS ...................... 25
INTERCOM ...................................... 26
MAKING AN INTERCOM CALL ............. 26
RECEIVING AN INTERCOM CALL ... 27
RECEIVING AN INCOMING CALL
DURING AN INTERCOM CALL ............. 27
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
THE LIGHTNING
CAUTION: TO REDUCE THE
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
HEAD WITHIN THE NOT REMOVE COVER (OR
TRIANGLE IS A
WARNING:TO
BACK). NO USER
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
WARNING SIGN
SERVICEABLE PARTS INSIDE.
ALERTING YOU OF REFER SERVICING TO
“DANGEROUS
QUALIFIED SERVICE
VOLTAGE” INSIDE
THE PRODUCT.
PERSONNEL.
PRODUCT TO RAIN
OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3
INITIATING AN INTERCOM CALL
DURING AN EXTERNAL CALL .. 28
OUTGOING ANNOUNCEMENT ............. 41
SAMPLE OUTGOING
TEMPORARYT ONE DIALING ............... 29
3-WAY CONFERENCING .................... 29
MEMORY ........................................... 29
STORING A NAME AND NUMBER IN
MEMORY ....................................... 30
STORING A REDIAL NUMBER ............. 31
INSERTING A PAUSE IN THE DIALING
ANNOUNCEMENT ............................. 41
REVIEWING THE ANNOUNCEMENT ....... 42
MEMO .......................................... 42
MESSAGE PLAYBACK ....................... 42
ERASING MESSAGES ....................... 42
SCREENING CALLS AT THE BASE ......... 43
SCREENING CALLS WITH THE
SEQUENCE ..................................... 31
REVIEWING, CHANGING OR DELETING
STORED NUMBERS .......................... 32
TO REVIEW: ............................ 32
TO CHANGE:........................... 32
TO DELETE: ............................ 32
DIALING A STORED NUMBER ............. 33
HANDSET ............................... 33
CHAIN DIALING FROM MEMORY ......... 33
CALLER ID (CID) ............................... 34
RECEIVING AND STORING CID
RECORDS ....................................... 34
REVIEWING CID RECORDS ................ 35
TRANSFERRING CID RECORDS
TO MEMORY ................................... 36
DIALING A CID NUMBER .................. 37
DELETING THE CID RECORD
SHOWING IN THE DISPLAY ................. 38
DELETING ALL CID RECORDS ........... 39
CID ERRORS .................................. 39
ANSWERING SYSTEM SET UP ............... 40
TURNING THE ANSWERING
SYSTEM OFF AND ON ...................... 40
SETTING THE RINGS TO ANSWER ........ 40
VOICET IME/DAY STAMP ................... 40
MESSAGES INDICATOR ..................... 40
SPEAKER VOLUME ........................... 41
CORDLESS HANDSET ....................... 43
REMOTE ACCESS ............................. 43
SETTING THE SECURITY CODE
FOR REMOTE ACCESS ....................... 44
ACCESSING THE ANSWERING SYSTEM
WITH THE CORDLESS HANDSET .......... 45
MESSAGE PLAYBACK ................ 45
ACCESSING THE ANSWERING SYSTEM
FROM ANOTHER LOCATION ............... 45
MEMORY FULL ............................... 46
REPLACING THE BATTERY ...................... 47
BATTERY SAFETY PRECAUTIONS ......... 47
HEADSET AND BELT CLIP INSTALLATION .. 48
CONNECTING AN OPTIONAL HEADSET
TO THE HANDSET ............................. 48
CONNECTING THE BELT CLIP .............. 48
DISPLAY MESSAGES ............................ 49
ANSWERING SYSTEM DISPLAY
MESSAGES ................................. 51
HANDSET SOUND SIGNALS .................. 51
TROUBLESHOOTING GUIDE ................... 51
GENERAL PRODUCT CARE .................... 54
CAUSES OF POOR RECEPTION ............... 54
SERVICE ............................................ 55
INDEX ............................................... 56
LIMITED WARRANTY ............................ 58
ACCESSORY ORDER FORM ................... 59
4
INTRODUCTION
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
Congratulations on purchasing this GE cordless telephone/answering
system with Call Waiting Caller ID. This telephone has been designed to be
sim ple to use, however, you can reach its full potential m ore quickly by
taking a few m inutes to read this instruction book. This telephone is a
m ultifunction product for use with Call Waiting and Caller ID services
available from your local telephone com pany.
Your Caller ID Call Waiting phone allows you to:
•
view the nam e and telephone num ber of a caller while you are on the
phone (Call Waiting Caller ID).
•
•
•
•
•
identify callers before you answer the phone.
view the tim e and date of each incom ing call.
record up to 40 Caller ID m essages sequentially in each handset.
know who called while you were away.
screen unwanted calls, elim inate harassm ent from annoying calls, or to
get prepared before answering a call.
5
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
IMPORTANT: In order to use all of the features of this telephone, you must
subscribe to two separate services available from your local telephone
company: the standard Name/ Number Caller ID Service to know who is
calling when the phone rings and Call Waiting Caller ID Service to know who
is calling while you are on the phone.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs, microwave ovens, and VCRs. To
minimize or prevent such interference, the base of the cordless telephone
should not be placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away from these
appliances. Certain other communications devices may also use the 2.4 GHz
frequency for communication, and, if not properly set, these devices may
interfere with each other and/ or your new telephone. Typical devices that may
use the 2.4 GHz frequency for communication include wireless audio/ video
senders, wireless computer networks, multi-handset cordless telephone
systems, and some long-range cordless telephone systems.
6
HANDSET LAYOUT
mute/ program button
mem button
Display
format/ conference button
exit/ answerer button
exit
answerer
mute
program
callb
mem
CID/ vol buttons
talk/ callback button
redial button
ac
+
k
C
format
conference
page ringer
ID
V
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talk
-
redial
flash
int
delete
def
flash/ delete button
ringer button
abc
2
3
1
review
skip
play/stop
jkl
mno
ghi
4
7
5
6
9
#
page/ int button
review button
tuv
wxyz
pqrs
8
oper
tone
pause
0
*
erase
skip button
# pause button
play/ stop button
* tone button
erase button
7
BASE AND CHARGE CRADLE LAYOUT
play/ stop button
Display
review/ skip button
Speaker volume up
answer on/ off button
v
Speaker volume down
Day/ check button
play
stop
p
i
k
s
/
v
e w
memo button
i
v
e
r
answer on/off
m em o
announce
erase
announce button
erase button
Hour button
Min button
charge/
in use
page
charge/ in
use indicator
page button
Back Side of Base
Telephone
line jack
Ring select 3, 5
AC power converter
Power converter
jack
charge
charge/ in use indicator
8
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the item s shown here.
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Mounting pedestal Dual Handsets
2 Belt clips
2 Handset
battery packs
Base
ch
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e
Handset charge cradle
AC power converter
Telephone line cord
TELEPHONE JACK REQUIREMENTS
Wall plate
To use this phone, you need an RJ 11C type m odular
telephone jack, which m ight look like the one pictured
here, installed in your hom e. If you don’t have a
m odular jack, call your local phone com pany to find out
how to get one installed.
Modular
telephone
line jack
9
INSTALLATION
•
Never install telephone wiring during a lightning storm .
•
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
•
Never touch non-insulated telephone wires or term inals, unless the
telephone line has been disconnected at the network interface.
•
•
Use caution when installing or m odifying telephone lines.
Tem porarily disconnect any equipm ent connected to the phone such as
faxes, other phones, or m odem s.
IMPORTANT INSTALLATION GUIDELINES
•
Install telephone near both a telephone (m odular) jack and an electrical
power outlet.
•
Avoid sources of noise, such as a window by a busy street, and
electrical noise, such m otors, m icrowave ovens, and fluorescent
lighting.
•
Avoid heat sources, such as heating air ducts, heating appliances,
radiators, and direct sunlight.
•
•
•
Avoid areas of excessive m oisture or extrem ely low tem perature.
Avoid dusty locations.
Avoid other cordless telephones or personal com puters.
10
INSTALLING THE PHONE
1. Choose an area near an electrical outlet and telephone wall jack (RJ 11C).
2. Plug the AC power converter into an electrical outlet and the DC
connector into the power jack on the back of the base.
CAUTION: Use only the ATLINKS USA, Inc. power supply 5-2596 that
came with this unit. Using other power supplies may damage the unit.
3. Install the handset battery in each handset.
NOTE: You must connect the handset battery before use.
•
•
Push down on the top of the battery com partm ent cover (located on the
back of the handset) and slide the cover off.
Lift the battery pack and connect it's plug to the jack inside the
com partm ent.
BATTERY
BLACK WIRE
PRESS DOWN
FIRMLY
RED WIRE
NOTE: It is important to maintain the polarity (black and red wires) to the
jack inside the compartment as shown in the illustration.
•
Slide the battery com partm ent cover back into place.
4. Connect the telephone line cord by plugging one end of the telephone
line cord into the jack on the back of the base and other end into a
telephone wall jack.
NOTE: One base can support up to four handsets.
5. Place a handset in the base cradle. The charge/in use indicator turns on
to indicate the battery is charging.
11
6. Plug the charge cradle power convertor into an electrical outlet, and
place the extra handset in the charge cradle. The charge indicator turns
on to indicate the battery is charging.
7. Allow the handsets to charge on a flat surface, such as a desk or table
top, for 16 hours prior to first use. If you don't properly charge the
handsets, battery perform ance is com prom ised.
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WALL MOUNTING THE BASE
NOTE: For best results, leave the base on a flat surface during initial charging
before you hang it on the wall.
1. Turn the phone over.
2. Attach the wall m ounting pedestal by first inserting the tabs on the
open edge of the pedestal into the slots on the lower portion of the
bottom of the base. Then push down and snap the pedestal into place.
3. Slip the m ounting holes (on the back of the pedestal) over the wall plate
posts and slide the unit down into place. (Wall plate not included.)
TELEPHONE SETUP
PROGRAMMABLE FUNCTIONS
There are eight program m able m enus available: Language, Handset
Nam e, Area Code, Ringer Tone, Tone/Pulse, Registration, Deregistration
and Default Setting.
12
LANGUAGE
1. Make sure your phone is OFF (not in TALK m ode).
2. Press the m ute/program button until SET LANGUAGE 1ENG 2 FRA 3ESP
shows in the display.
3. Use the touch-tone pad or the cid/vol (ꢀ or ꢁ) button on your handset
to select 1ENG, 2FRA, or 3ESP. English is the default setting.
SET LANGUAGE
1 ENG 2 FRA 3 ESP
NOTE: Press the exit/ answerer button to keep the previous setting and return
to the main menu.
4. Press the m ute/program button to save your selection, and return to the
m ain m enu. The selected language displays for two seconds.
ENGLISH
HANDSET NAME
1. Press m ute/program button until ENTER NAME shows in the display.
2. Use the touch-tone pad on your handset to enter a nam e (up to 15
characters).
More than one letter is stored in each of the num ber keys. For exam ple,
to enter Bill Sm ith, press the 2 key twice for the letter B. Press the 4 key
3 tim es for the letter I. Press the 5 key 3 tim es for the letter L. Wait 1
second. Press the 5 key 3 tim es for the second letter L, and press the 1
key to insert a space between the first and last nam e. Press the 7 key 4
tim es for the letter S; press the 6 key once for the letter M; press the 4
key 3 tim es for the letter I; press the 8 key for the letter T; press the 4 key
twice for the letter H.
13
NOTE: If you make a mistake, press the flash/ delete button to erase the
wrong character(s).
NOTE: Press exit/ answerer button to keep the previous setting and return to
the main menu screen.
3. Press m ute/program button to save the entered nam e and return to the
m ain m enu. The entered nam e displays for two seconds.
AREA CODE
If you enter a 3-digit area code in the area code m enu, your local area code
will not appear in Caller ID m essages you receive. Instead, you will see
only the local seven digit num ber. Calls you receive from outside your
local area code will show the full ten-digit num ber.
Make sure your phone is OFF (not in TALK m ode).
1. Press the m ute/program button until SET AREA CODE - - - shows in the
display. - - - is the default setting.
SET AREA CODE
- - -
2. Use the touch-tone pad on your handset to enter your three digit
area code.
NOTE: Press the exit/ answerer button to keep the previous setting and return
to the main menu screen.
NOTE: If you make a mistake, press the flash/ delete button to erase the
wrong entered area code.
3. Press the m ute/program button to save your selection and return to the
m ain m enu. The selected area code displays for two seconds.
AREA CODE - 317
14
RINGER TONE
Make sure your handset is at the m ain m enu.
You m ay choose from six different ringer tones.
1. Make sure your phone is OFF (not in TALK m ode).
2. Press the m ute/program button until SET RINGERTONE 1 2 3 4 5 6
shows in the display. You will hear the current ringer tone.
3. Use the touch-tone pad on your handset to select 1, 2, 3, 4, 5, 6 , or use
the cid/vol (ꢀor ꢁ) button on the Handset to scroll to your selection.
The default setting is 1.
SET RINGER TONE
1 2 3 4 5 6
NOTE: When you use the handset to set a ringer tone, the ringer tone plays
after you make your selection.
NOTE: Press the exit/ answerer to keep the previous setting and return to the
main menu screen.
4. Press the m ute/program button to save your selection, and return to the
m ain m enu. The new ringer tone is displayed for two seconds and you
will hear a confirm ation tone.
RINGER TONE - 2
TONE/ PULSE
Most telephone system s use tone dialing, however, som e m ay still use
pulse dialing. Depending on your telephone system , set the dialing m ode
as follows:
15
1. Make sure the handset is at the m ain m enu. Make sure your phone is
OFF (not in TALK m ode).
2. Press the m ute/program button until SETTONE/PULSE 1TONE 2PULSE
shows in the display.
SET TONE / PULSE
1 TONE 2 PULSE
3. Use the touch-tone pad on the handset to select 1TONE or 2PULSE, or
press the cid/vol (ꢀ or ꢁ) button to scroll to your selection. The default
setting is 1TONE.
NOTE: Press the exit/ answerer button to keep the previous setting and return
to the main menu screen.
4. Press the m ute/program button to save your selection, and return to the
m ain m enu. You will hear a confirm ation tone.
TONE
NOTE: If you aren’t sure which dialing system you have, set the telephone to
tone dialing and make a test call. If the call connects, the setting is correct. If
the call does not connect, set the telephone to pulse dialing.
HANDSET REGISTRATION
TIP: During the registration process, keep your handset near the base
when it displays the following:
OUT OF RANGE
You should register a handset to the base when the following shows in
the display:
16
HANDSET NEEDS
REGISTRATION
1. Press the m ute/program button and HOLD BASE PAGE WAIT FOR BEEP
shows in the display.
HOLD BASE PAGE
WAIT FOR BEEP
2. Press and hold the page button on the base until you hear a long beep
and the handset displays HANDSET # REGISTERED.
HANDSET 1
REGISTERED
3. When handset registration is com plete, you m ay nam e the handset.
ENTER NAME shows in the display. Repeat step 1 through step 3 in the
Handset Nam e section.
NOTE: If the handset was registered previously and a name assigned, the
name automatically displays after a successful re-registration.
To re-register a handset:
1. Press the m ute/program button until REGISTRATION 1YES 2NO shows
in the display.
2. Use the touch-tone pad on the handset or the cid/vol (ꢀ or ꢁ) button to
select 1YES. The default setting is 2NO.
REGISTRATION
1 YES 2 NO
17
3. Repeat steps one through three in the Handset Registration section.
HANDSET DE-REGISTRATION
Deregistration cancels a handset’s registration. If you do not know a
handset’s nam e, you should deregister the handset according to the steps
below. During the de-registration process, keep the handset near the base.
WARNING: It is not recommended that a handset be de-registered unless
absolutely necessary because once a handset is de-registered, that handset's
telephone features cannot be used until the handset is re-registered.
1. Make sure your handset is in m enu m ode. Make sure your phone is OFF
(not in TALK m ode).
2. Press the m ute/program button until DEREGISTRATION 1YES 2NO
shows in the display. The default setting is 2NO.
DEREGISTRATION
1 YES 2 NO
3. Press the touch-tone pad or use the cid/vol (ꢀor ꢁ) to select
1YES or 2NO.
4. Press the m ute/program to confirm and MOVE NEARTO BASE displays
until the handset is m oved closer to the base.
MOVE NEAR TO
BASE
Then the handset displays CONFIRM? 1YES 2NO.
CONFIRM ?
1 YES 2 NO
18
NOTE: Press the exit/ answerer once to keep the previous setting and return
to the main menu screen.
4. Press the m ute/program button to confirm the deregistration. HANDSET
# DEREGISTERED shows in the display.
HANDSET 1
DEREGISTERED
GLOBAL DEREGISTRATION
If one or m ore handsets becom es lost, you should de-register all handsets
to ensure proper system operation.
WARNING: It is not recommended that a handset be de-registered unless
absolutely necessary because once a handset is de-registered, that handset's
telephone features cannot be used until the handset is re-registered.
1. Press and hold the base page button on the base until the charge
indicator flashes.
2. Press and hold the base page button again until the charge indicator
flashes rapidly.
3. Press and release the page button on the base. The charge indicator
stops blinking, then the base returns to standby m ode, and each
handset displays HANDSET NEEDS REGISTRATION.
DEFAULT
As you becom e fam iliar with this system , you m ay prefer to use the
system ’s original settings. Follow the steps below to return to the factory
default settings.
1. Make sure your handset is in m enu m ode. Make sure your phone is OFF
(not in TALK m ode).
2. Press the m ute/program button until DEFAULT SETTING 1YES 2NO
shows in the display.
19
3. Use the touch-tone pad on your handset to enter 1YES or 2NO, or use
the cid/vol (ꢀor ꢁ) button on your handset to scroll to your selection.
2NO is the default setting.
DEFAULT SETTING
1 YES 2NO
NOTE: If you choose YES all settings in the programmable menu return to the
factory default settings.
NOTE: Press the exit/ answerer button once to keep the previous setting and
return to the main menu.
4. Press the m ute/program button to save your selection, and return to the
m ain m enu. If you select YES, DEFAULT SETTING YES displays for two
seconds.
DEFAULT SETTING
YES
HANDSET DISPLAY
OPERATION
CHARGE/ IN USE INDICATOR
The charge/in use indicator is lit when the handset is correctly seated in
the cradle and is charging or when the phone is on. The indicator flashes
when the base pages the handset, or when you receive an incom ing call.
RINGER VOLUME CONTROL
1. Make sure the handset is OFF (not in TALK m ode),
2. Press the ringer button, and the display shows either one of the
following m essages depending if the ringer is turned OFF or ON:
20
RINGER OFF
1 ON 2 OFF
RINGER ON
1 ON 2 OFF
3. Use the cid/vol (ꢀ or ꢁ) to scroll to your selection.
4. Press the m ute/program button to save your selection. You will hear a
confirm ation tone, and the ringer setting displays for two seconds.
NOTE: If you turn the ringer OFF, the ringer off icon
shows in the display.
NOTE: Press the exit/ answerer button once to keep the previous setting and
return to standby mode.
CORDLESS HANDSET VOLUME CONTROL
When the cordless handset is ON (in TALK m ode) adjust the receiver
volum e by pressing the cid/vol (ꢀ or ꢁ) button on the cordless handset.
There are four volum e levels, and each press of the cid/vol (ꢀ or ꢁ) button
adjusts the receiver volum e by one level.
ANSWERING SYSTEM VOLUME CONTROL
Adjust the volum e by pressing the volum e (ꢀor ꢁ) buttons on the side of
the base. There are eight volum e levels, and each press of the volum e
button adjusts the speaker volum e by one level.
EXIT
Press the exit/answerer button to return to the m ain m enu and keep
previous setting.
MAKING A CALL
1. Pick up the handset and press the talk/callback button on the handset.
Listen for a dial tone.
2. Dial the desired num ber, or pre-dial the num ber first then press the talk/
callback button.
3. When finished, press the talk/callback button again to hang up.
21
ANSWERING A CALL
1. When the phone rings, press the talk/callback button on the handset.
2. When finished, press the talk/callback button again to hang up.
CALL TIMER
After you press talk/callback on the handset the built-in call tim er shows in
the display and counts the length of tim e of the call in m inutes
and seconds.
AUTO STANDBY
Placing the handset in the base cradle while the handset is off hook (during
a call) autom atically hangs up the handset.
CALL WAITING
If you subscribe to the com bined Call Waiting Caller ID service from your local
telephone com pany, you will receive Caller ID inform ation (if available) on Call
Waiting calls. During a phone call you will hear a beep, which indicates
another call is waiting on the line, and Caller ID inform ation shows in the
handset display.To connect to the waiting call, press the flash button on the
handset, and your original call is put on hold.You m ay switch back and forth
between the two calls by pressing the flash button.
FLASH
Use the flash button on the handset to activate custom calling services, such
as call waiting, which are available through your local phone com pany.
TIP: Don’t press the talk/ callback button on the handset to activate a custom
calling service, such as call waiting, or you’ll hang up the phone.
LAST NUMBER REDIAL
To quickly redial the last num ber you dialed:
1. Press the talk/callback button on the handset.
2. Press the redial button.
3. If you get a busy signal and want to keep dialing the num ber, press the
redial button to quickly redial the num ber.
22
MUTE
To have a private, off-line conversation use the m ute feature. The party on
the other end of the line cannot hear you, but you can still hear them .
1. During a phone conversation or an intercom call, press the m ute/
program button on the handset. MUTE ON shows in the display.
MUTE ON
TALK 00:10 VOL X
2. Press the m ute/program button again to cancel m ute and return to your
phone conversation.
PAGING
This feature helps you locate a m isplaced handset and send and receive
pages for intercom calls. All handsets m ust be registered to use the page
function. If your handsets are not registered, follow the instructions in the
Handset Registration section of this m anual.
Handset paging another handset.
1. Make sure the phone is OFF (not in TALK m ode).
2. Press the page/int button on the handset.
PAGING
EXTENSION ?
3. Use the touch-tone pad on your handset to select the handset you want
to be paging. PAGING EXTENSION shows in the display.
NOTE: To page all handsets, press the *tone button.
23
4. The receiving handset is paged, and only the receiving handset em its a
paging tone. The following inform ation shows in the display:
PAGING
HANDSET 2
SENDING HANDSET
PAGING FROM
HANDSET 1
RECEIVING HANDSET
When the talk/callback or page/int on the receiving handset is pressed, the
page is answered. If the page is not answered after two m inutes, NO
ANSWER shows in the display of sending handset and the page is
cancelled. The unit returns to standby m ode.
NOTE: If a personalized name is assigned to the handset during registration,
then that name is displayed instead of handset number.
NOTE: To cancel the page, press the exit/ answerer button or the page/ int
button at the sending handset.
BASE PAGING ALL HANDSETS
1. Press the page button on the base.
2. All of the registered handsets are paged, and each em its a paging tone.
When the talk/callback button on the receiving handsets is pressed, the
page is answered.
NOTE: To cancel the page, press the page button on the base.
24
TRANSFERRING CALLS
This feature lets you transfer calls between handsets in TALK m ode.
1. Press the page/int button to put the call on hold.
LINE ON HOLD
EXTENSION ?
2. Enter the handset num ber you want to transfer the call to, and the
receiving handset is paged. During the page, a page tone is em itted on
the receiving handset. For exam ple, HANDSET 2 pages Steve’s handset
and the following inform ation displays:
PAGING/LINE ON HOLD
STEVE
PAGING FROM
HANDSET 2
HANDSET 2
(Sending handset)
STEVE’S HANDSET
(Receiving handset)
NOTE: If the page isn’t answered, press the exit/ answerer button or the
page/ int button to cancel the transfer.
When the page/int or talk/callback button is pressed on the receiving
handset, the unit goes into intercom m ode. You m ay speak to the receiving
handset before transferring the call. The call rem ains on hold during
intercom m ode.
INTERCOM
HANDSET 2
INTERCOM/LINE ON HOLD
STEVE
HANDSET 2
(Sending handset)
STEVE’S HANDSET
(Receiving handset)
25
3. Press the talk/callback button on the sending handset to transfer the call.
Note: 1) If talk/callback button on the sending handset is pressed before
the page/int or talk/callback button is pressed on the receiving handset, the
receiving handset em its the ringer tone (not the page tone), and
TRANSFER FROM and the sending handset’s num ber or nam e shows in
the receiving handset’s display.
TRANSFER FROM
HANDSET 2
STEVE’S HANDSET
(Receiving handset)
Note: 2) If the other extension does not take the call within 30 seconds, the
call is transferred back to the sending handset, and CALLBACK shows in
the sending handset’s display.
CALL BACK
INTERCOM
The intercom feature allows you to have an unlim ited-duration, two-way
conversation between two handsets.
MAKING AN INTERCOM CALL
1. Make sure the phone is OFF (not in TALK m ode).
2. Press the page/int button on the handset. PAGING EXTENSION? shows
in the display.
PAGING
EXTENSION ?
26
3. Enter the handset num ber you want to intercom with, the receiving
party is paged.
NOTE: To cancel the page, press the page/ int button again or press the exit/
answerer button.
PAGING
HANDSET 1
PAGING FROM
HANDSET 2
THE SENDING PARTY
THE RECEIVING PARTY
4. When the receiving party answers the page, the intercom is activated.
When the intercom is setup the following inform ation shows in the display:
INTERCOM
HANDSET 2
INTERCOM
HANDSET 1
THE SENDING PARTY
THE RECEIVING PARTY
5. When finished, press the exit/answerer button or the page/int button on
either handset to deactivate the intercom .
NOTE : During the intercom, if a handset is assigned a name, that name is
displayed instead of handset number.
RECEIVING AN INTERCOM CALL
When an intercom call is received, the handset beeps. To answer the
intercom call, press the page/int or the talk/callback button on the handset.
RECEIVING AN INCOMING CALL DURING AN INTERCOM CALL
If you receive a telephone call during an intercom call, the intercom call is
term inated im m ediately. Press the talk/callback button to answer the
incom ing telephone call.
27
INITIATING AN INTERCOM CALL DURING AN EXTERNAL CALL
During an external telephone call, you m ay page other handsets and have
off-line, private intercom conversations between an external caller and the
handsets, or you m ay have a 3-way conference with external line and
another handset.
1. During an external call, press the page/int button on the handset to
place the external call on hold. LINE ON HOLD EXTENSION? shows in
the display.
LINE ON HOLD
EXTENSION ?
2. Enter the handset num ber to which you want to have an intercom call,
and that party is paged.
PAGING/LINE ON HOLD
HANDSET 2
PAGING FROM
HANDSET 1
SENDING HANDSET
(PAGING and LINE ON HOLD
flashes alternately)
RECEIVING HANDSET
3. The receiving handset m ust press the page/int or the talk/callback
button on the handset to answer the intercom , then both intercom
users m ay speak privately. The external caller cannot hear the
intercom conversation.
LINE ON HOLD/INTERCOM
HANDSET 2
INTERCOM
HANDSET 1
SENDING HANDSET
(LINE ON HOLD and INTERCOM
flashes alternately)
RECEIVING HANDSET
28
NOTE: Press the exit/ answerer button on either handset to cancel the
intercom call, and the sending party may continue to talk to the external party.
Or the calling party may press the talk/ callback button to transfer the call to
the receiving party who may speak to the external caller independently.
TEMPORARY TONE DIALING
This feature is useful only if you use pulse dialing service. Tem porary tone
dialing enables pulse (rotary) service phone users to access touch-tone
services offered by banks, credit card com panies, etc. For exam ple, when
you call your bank you m ay need to enter your account num ber. Using the
tem porary tone feature allows you to tem porarily switch to touch tone
m ode so you can enter and send your num ber.
1. Dial the telephone num ber and wait for the line to connect.
2. When your call is answered, press the *tone button on your handset
num ber pad to tem porarily change from pulse dialing to tone dialing.
3. Follow the autom ated instructions to get the inform ation you need.
4. Hang up the handset and the phone autom atically returns to pulse
(rotary) dialing m ode.
3-WAY CONFERENCING
When a handset is engaged with an external call and you want to intercom
with another handset, the sending or receiving party m ay press the
form at/conference button to start the 3-way conference.
NOTE: A handset can enter a conference directly by pressing talk/ callback on
the handset while the other handset is on an external call.
MEMORY
The handset and base each have their own separate m em ory dialing
storage areas. Fifty 15-character nam es and 20-digit telephone num bers
can be stored in the handset m em ory.
29
STORING A NAME AND NUMBER IN MEMORY
1. Make sure the phone is OFF (not in TALK m ode).
2. Press the m em button.
3. Press the desired m em ory location button (01 through 50) or, use the
cid/vol (ꢀ or ꢁ) button on handset to select the m em ory location. If the
m em ory location is occupied, the m em ory location and stored nam e
and num ber appear in the display. If the m em ory location is em pty,
EMPTY shows in the display.
#
-
SELECT MEMORY
-
MEMO
01-50
#
MEMO 0
3
* * EMPTY * *
4. Press the m em button. The display shows ENTER NAME.
#
MEMO 0
3
ENTER NAME
NOTE: If you don’t want to enter a name, skip step 5.
5. Use the touch-tone pad on your handset to enter a nam e (up to 15
characters). More than one letter is stored in each of the num ber keys.
For exam ple, to enter Bill Sm ith, press the 2 key twice for the letter B.
Press the 4 key 3 tim es for the letter I. Press the 5 key 3 tim es for the
letter L. Wait for 1 second. Press the 5 key 3 tim es for the second letter L,
and press the 1 key to insert a space between the first and last nam e.
Press the 7 key 4 tim es for the letter S; press the 6 key once for the letter
M; press the 4 key 3 tim es for the letter I; press the 8 key for the letter T;
press the 4 key twice for the letter H.
30
NOTE: If you make a mistake, press the flash/ delete button to erase the
incorrect character(s) or number.
6. Press the m em button to confirm your selection. The display shows
ENTERTEL NUMBR.
#
MEMO 0
3
ENTER TEL NUMBR
7. Use the touch-tone pad on your handset to enter the area code followed
by the telephone num ber (up to 20 digits, including pauses) and press
the m em button again to save your selection. The unit beeps to confirm .
8. To enter another nam e and num ber in a different m em ory location,
please follow step 1 and repeat the process.
STORING A REDIAL NUMBER
1. Repeat steps 1 through 6 in Storing a Nam e and Num ber in Mem ory.
2. Press the redial button.
3. Press the m em button again to confirm . You will hear a
confirm ation tone.
NOTE: If the redial number has more than 20 digits, the redial number
cannot be stored in memory.
INSERTING A PAUSE IN THE DIALING SEQUENCE
If a pause is needed to wait for a dial tone press the # pause button on the
touch-tone pad to insert a delay in dialing sequence of a stored telephone
num ber (for exam ple, after you dial 9 for an outside line, or wait for a
com puter access tone.) Each pause counts as one digit in the dialing
sequence.
31
REVIEWING, CHANGING OR DELETING STORED NUMBERS
TO REVIEW:
1. Make sure the phone is OFF (not in TALK m ode).
2. Press m em button.
#
-
SELECT MEMORY
-
MEMO
01-50
3. Press the cid/vol (ꢀ or ꢁ) button on the handset to scroll through the
stored num bers. Or use the touch-tone pad on your handset to enter the
m em ory location num ber.
#
MEMO 0
3
317 - 123 - 4567
PETER CHAN
TO CHANGE:
Follow the steps under Storing a Nam e and Num ber in Mem ory except
replace the stored nam e or num ber with new inform ation.
TO DELETE:
1. Make sure the phone is OFF (not in TALK m ode).
2. Press m em button.
3. Press the cid/vol (ꢀor ꢁ) button on the handset to scroll to a
desired record.
4. When the record shows in the display, press the flash/delete button to
m ark the record for deletion. The display shows DELETE?
#
MEMO 0
3
317 - 123 - 4567
DELETE ?
32
5. Press the flash/delete button to delete the record. DELETED shows in
the display.
* * DELETED * *
NOTE: If you don’t want to change or delete a number, simply press exit/
answerer button or wait for one minute to exit the review mode automatically.
DIALING A STORED NUMBER
HANDSET
1. Make sure the phone is ON by pressing the talk/callback button.
2. Press the m em button.
3. Enter the m em ory location num ber (01-50) for the desired m em ory
location. The num ber will be dialed autom atically.
-OR-
1. Make sure the phone is OFF (not in TALK m ode).
2. Press the m em button.
3. Press the num ber key (01-50) for the desired m em ory location or use the
cid/vol (ꢀ or ꢁ) button to scroll through m em ory until the desired
num ber displays.
4. Press the talk/callback button. The num ber dials autom atically.
CHAIN DIALING FROM MEMORY
Use this feature to m ake calls that require a sequence of num bers, such as
a calling card num ber used for a frequently called long distance num ber.
The following exam ple shows how you can store each part of the long
dialing sequence and use chain dialing to m ake a call through a long
distance service:
33
1. Make sure the phone is ON.
The Num ber
For Mem ory Location
Long Distance Access Num ber
Authorization Code
7
8
9
Frequently called long distance num ber
2. Press m em button and then press 07.
3. When you hear the access tone, press m em button and then press 08.
4. At the next access tone, press m em button then press 09.
CALLER ID (CID)
Caller ID (CID) is a service available from your local telephone com pany.
For Caller ID to work on this system , you m ust subscribe to Caller ID
service. To receive Caller ID inform ation for a Call Waiting call, you m ust
subscribe to the com bined Caller ID Call Waiting service.
When your telephone rings, and you are subscribed to Caller ID Call
Waiting service, you will receive inform ation (if available) transm itted by
your local telephone com pany. You will also receive Caller ID inform ation
from Call Waiting calls. If you receive an incom ing call and you are already
on the phone, a beep indicates the presence of a Call Waiting Call on the
line, and Caller ID inform ation for the Call Waiting call shows on the
display. This inform ation m ay include the phone num ber, date and tim e; or
the nam e, phone num ber, and date and tim e.
RECEIVING AND STORING CID RECORDS
When you receive a call, Caller ID inform ation is transm itted by the phone
com pany to your Caller ID telephone between the first and second ring.
The Caller ID inform ation appears on the display while the phone rings,
giving you a chance to m onitor the inform ation and decide whether or not
to answer the call.
34
If you are not at hom e or cannot answer, your telephone’s Caller ID
m em ory autom atically stores the call num ber, date, tim e, phone num ber,
and nam e for the 40 m ost recent calls received so you can see who called
while you were unavailable. Caller ID records are stored sequentially, in
the order they are received. When the 41st call is received, the oldest
Caller ID record is autom atically deleted.
You m ay review the stored inform ation for the m ost recent 40 calls at any
tim e. Calls received since your last review show as NEW in the display.
REVIEWING CID RECORDS
As CID records are received and stored, the display is updated to let you
know how m any calls have been received.
1. Press the cid/vol (ꢀ) on the handset to review the oldest call and scroll
toward the m ost recent calls (higher num bers). When you reach the
newest call, the display shows END OF LIST.
2. Press the cid/vol (ꢁ) button on the handset to review the newest call
and scroll to older calls (lower num bers). When you reach the oldest
call, the display shows END OF LIST.
As you review calls, the display shows you the following inform ation for
each call:
•
•
•
The telephone num ber of the caller.
The num ber of the call, with regard to the order received.
The nam e of the caller, if this service is available in your area.
NOTE: If a name is received which exceeds 15 characters, the extra characters
are removed.
•
•
Tim e and date the call was received.
NEW appears at the top right corner of the display for all calls that have
not been reviewed.
NOTE: Check with your local phone company regarding name service
availability.
35
•
NEW and REPT appears at the top right corner of the display for all
calls received m ore than once which have not been reviewed.
TRANSFERRING CID RECORDS TO MEMORY
You m ay transfer a Caller ID record to your phone ’s m em ory.
NOTE: It is important that you format CID records correctly before storing in
memory. It is not possible to reformat CID records stored in memory. For
details, please see Dialing a Caller ID Number.
1. Use the cid/vol (ꢀor ꢁ) button on the handset to scroll to the desired
CID record.
9:58 AM
11/24
#01
NEW CALL
317 - 123 - 4567
PETER CHAN
2. Press the m em button.
3. Press the desired m em ory location button. Exam ple, press the num ber
01 key to store the record in m em ory location 1. If the m em ory location
is occupied (REPLACE MEMO? shows in the display) and you want to
replace old data with new, you m ust confirm the replacem ent and press
the m em button.
MEMO
SELECT MEMORY
01-50
#--
MEMO
#01
765-4321
REPLACE MEMO?
NOTE: Press exit/ answerer button once to keep the previous setting and
return to the Caller ID menu. Or, press and hold the exit/ answerer button on
handset to return to standby mode.
36
DIALING A CID NUMBER
While reviewing Caller ID records, you m ay dial the phone num ber
showing in the display.
1. Make sure the phone is OFF (not in talk m ode).
2. Press cid/vol (ꢀ or ꢁ) button on the until the desired CID record is
displayed. Depending on (a) how the incom ing phone num ber was
form atted when it was received, and (b) whether or not you previously
pre-program m ed your local area code into m em ory, you m ay need to
adjust the form at of the incom ing caller ’s stored phone num ber before
dialing it back. The form at button lets you change the form at of the
displayed num ber.
Available form ats include:
Num ber of digits
Eleven digits
Explanation
Exam ple
long distance code “1 ”
+3- digit area code +7-digit
telephone num ber.
1-317-888-8888
Ten digits
3-digit area code +7-digit
telephone num ber.
317-888-8888
888-8888
Seven digits
7-digit telephone num ber.
NOTE: If the incoming number is a Direct Dial Number, it is supplied by your
local phone company, and you may not adjust its format. When you press the
format/ conference button on handset PRESS TALK KEY displays. Press the
talk/ callback button on handset to dial the number.
3. If the num ber does not dial as shown, press the form at/conference
button on handset. Repeat if necessary, until the correct num ber of
digits show in the display.
37
4. Press the talk/callback button on the handset. The num ber
dials autom atically.
NOTE: If the number is corrupted, such as a number in a name or an
alphabetical character in a number, an error tone sounds from the handset
and the number cannot be dialed.
DELETING THE CID RECORD SHOWING IN THE DISPLAY
1. Make sure the phone is OFF (not in talk m ode).
2. Use the cid/vol (ꢀ or ꢁ) button on the handset to display the desired
CID record.
9:58 AM
11/24
#01
NEW CALL
12 34567890 1 2 34 5
STEVE
3. Press flash/delete button. The display shows DELETE CALL ID?
DELETE CALL ID?
4. Press flash/delete button again to erase the record.The display briefly
shows DELETED, and then confirm s the deletion with a confirm ation tone.
* *DELETED * *
NOTE: Press exit/ answerer button once to return to the CID review menu.
Or, press and hold the exit/ answerer button on the handset to return to
standby mode.
38
DELETING ALL CID RECORDS
1. Make sure the phone is OFF (not in talk m ode).
2. Use the cid/vol (ꢀ or ꢁ) button on the handset to display any
Caller ID record.
9:58 AM
11/24
#01
NEW CALL
12 34567890 1 2 34 5
NAME
3. Press and hold the flash/delete button until the display shows
DELETE ALL?
DELETE ALL ?
4. Press the flash/delete button to erase all CID records from m em ory. The
display shows NO CALLS. You will hear a confirm ation tone.
NO CALLS
NOTE: Press the exit/ answerer button once to return to the CID review
menu. Or, press and hold the exit/ answerer button to return to standby mode.
CID ERRORS
If there is an error in the transm ission of inform ation to your phone,
ERROR or INCOMPLETE DATA shows in the display. If you are not
subscribed to Caller ID (CID) service, or it is not working properly, NO
DATA shows in the display.
39
ANSWERING SYSTEM SET UP
This section shows you how to set up your answering system to receive
incom ing calls and record m essages.
TURNING THE ANSWERING SYSTEM OFF AND ON
1. If the answering system is ON, press the answer on/off button on the
base to turn it off.The system announces “ANSWER OFF.” The answering
system ’s default setting is ON.
2. If the answerer is OFF, press the answer on/off button on the base to
turn it on.The system announces “ANSWER ON.”
SETTING THE RINGS TO ANSWER
Set the RING SELECT switch on the back of the unit to set the num ber of
tim es you want the phone to ring before the system answers a call. You
m ay choose 3 rings or 5 rings.
VOICE TIME/ DAY STAMP
1. Press and hold the day/check button to set the day of the week, then
release the button.
2. Press the hour button to set the hour (a.m . or p.m .).
3. Press the m in button to set the m inute. When you press and hold the
m in button, the tim e advances in 5-m inute intervals.
4. Press and release the day/check button to review the current day and
tim e settings.
NOTE: If the voice time/ day stamp is not set, CL flashes in the display when
the answering system is turned on.
MESSAGES INDICATOR
The MESSAGES indicator shows you how m any m essages you have
received. It flashes when you have new m essages. The answering system
m ust be turned ON for the MESSAGES indicator to work.
40
SPEAKER VOLUME
Press the volum e (ꢀ or ꢁ) buttons on the side of the base to adjust the
speaker volum e to a com fortable level. Press the (ꢀ) to increase the
volum e and the (ꢁ) to de-crease the volum e. Volum e level displays when
you press the volum e button. L8 is the m axim um and L1 is the m inim um .
When you reach the m ax or m inim um level you will hear an error tone.
OUTGOING ANNOUNCEMENT
The outgoing announcem ent is heard by the incom ing caller when the
answering system answers the call. The default announcem ent is: PLEASE
LEAVEYOUR MESSAGE AFTERTHETONE. You m ay, however, choose to
record a personal outgoing announcem ent.
Recording a personal announcem ent
For best results when recording a personal announcem ent, you should be
about nine inches from the m icrophone and try to elim inate as m uch
background noise as possible.
1. Press and hold the announce button on the base and begin speaking
after you hear the beep.
2. When finished recording, release the button and your new
announcem ent plays.
SAMPLE OUTGOING ANNOUNCEMENT
Hi, this is (use your name here), I can't answer the phone right now, so please leave your
name, number, and a brief message after the tone, and I'll get back to you. Thanks.
NOTE: You have up to two minutes to record a personal outgoing
announcement.
NOTE: If you choose not to record a personal announcement, the system uses
the default announcement. To hear the default announcement, press and
release the announce button on the base.
41
REVIEWING THE ANNOUNCEMENT
Press and release announce button to review your outgoing
announcem ent. Press the play/stop button to stop.
MEMO
Use the Mem o feature to leave a m essage for yourself and/or fam ily
m em bers.
1. Press and hold the m em o button.
2. Begin speaking after you hear the beep.
3. Release the m em o button when you are finished recording the m em o.
MESSAGE PLAYBACK
The m essage indicator lets you know when you have new m essages. To
play m essages, press the play/stop button. While a m essage is playing,
you m ay do the following:
1. Press the play/stop button to stop m essage playback.
2. Press reverse/skip (ꢁ) button once to re-play the current m essage.
3. Press reverse/skip (ꢁ) button twice to review previous m essages.
4. Press reverse/skip (ꢀ) button to skip to the next m essage.
5. Press the erase button to erase a m essage while it is playing.
ERASING MESSAGES
You m ay erase m essages at the base two ways:
To erase a m essage w hile it is playing:
1. Press and release play/stop button.
2. Press reverse/skip (ꢀor ꢁ) button to play the m essage you want
to erase.
3. Press the erase button on the base.
TIPS: You may access the answering system remotely with a cordless handset or
touch-tone phone in another location. See REMOTE ACCESS.
42
To erase all previously review ed m essages:
When the base is in standby m ode, press and hold the erase button for
three seconds to erase all previously played m essages. You will hear a
confirm ation tone, and the m essage indicator flashes the num ber or
m essages not yet reviewed.
SCREENING CALLS AT THE BASE
You m ay screen incom ing calls by waiting for the caller to begin leaving a
m essage (to hear who it is), then pick up the handset, and press talk/
callback to speak to caller. The answering system autom atically stops
recording when you activate the handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough for you to hear
incoming calls.
SCREENING CALLS WITH THE CORDLESS HANDSET
You m ay use the cordless handset to rem otely screen calls.
1. Wait for the caller to begin leaving a m essage (to hear who it is).
2. Press the exit/answerer button to access the answering system .
3. Listen as the caller leaves a m essage.
4. Press the talk/callback button to speak to the person or press exit/
answerer button to stop screening the call.
REMOTE ACCESS
This section explains how to use the cordless handset, or any touch tone
phone, to access the answering system with your 3-digit security code.
TIPS: If you access the answering system with any other touch-tone phone, a
voice menu guides you through the steps.
43
SETTING THE SECURITY CODE FOR REMOTE ACCESS
The product provides you with the ability to access the answering system
from a tone dialing telephone in another location. The security code is
required for rem ote access, and it prevents unauthorized access to your
answering system . The default security code is 1 2 3, and you m ay only
change the security code at the handset.
1. Press the exit/answerer button on the handset.
2. Press the *tone button to display SECURITY CODE 1 2 3.
SECURITY CODE
1
2
3
3. Use the touch-tone pad on the handset to enter your new 3-digit security
code. For exam ple, press the 6, 2, and 8 num ber key for security code 628.
SECURITY CODE
628
NOTE: If you want to re-enter the security code, enter the numbers again. The
new numbers replace the old numbers.
To keep the current security code, exit the rem ote access m ode, and return
to standby m ode, press the exit/answerer button.
4. Press the *tone button, and you will hear a confirm ation tone. The new
security code shows in the display.
SECURITY CODE
628
44
ACCESSING THE ANSWERING SYSTEM WITH THE CORDLESS HANDSET
MESSAGE PLAYBACK
1. Make sure your handset is in standby m ode.
2. Press the exit/answerer button to access the answering system . The
display shows ANSWERER REMOTE ACCESS.
3. Press the play/stop button to play m essages, or press exit/answerer
button to return to standby m ode.
When you are playing a m essage, you m ay do the follow ing:
a) Press play/stop/2 key to stop m essage playback.
b) Press review/1 key once to re-play the current m essage.
c) Press review/1 key twice to review previous m essages.
d) Press skip/3 key to skip to the next m essage.
e) Press erase/0 key to erase the current m essage.
f) Press 4 key to turn the answering system on or off.
4. When you finish reviewing your m essages, press the play/stop button to
stop m essage playback, and then press the exit/answerer button to exit
the ANSWERER REMOTE ACCESS m ode.
ACCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION
You can access your answering system from any touch-tone phone by
entering your 3-digit security code after you hear the outgoing
announcem ent.
1. Dial the phone num ber to which the answering system is connected.
2. When the answering system answers your call, enter the security code
after you hear the tone.
3. Follow the voice m enu to use the answering system ’s rem ote functions.
TIP: During remote access you may bypass the outgoing announcement by
pressing any number key on the touch-tone pad while the announcement is
playing. Then, enter your security code to access the answering system.
45
MEMORY FULL
When you access your answering system rem otely, and the answering
system ’s m em ory is full, the system answers after 10 rings, beeps, and
waits for you to enter the 3-digit security code. You have 10 seconds to
enter the security code before the phone disconnects. You should erase
som e of the old m essages so the system can record new m essages.
NOTE: The unit also answers after the 10th ring if it is turned off.
To access the answering machine, enter your 3-digit security code after you
hear the beep.
The rem ote feature enables you to perform the following function:
To
Press this Button
Replay the current m essage
Review the previous m essage
Play back m essages
Stop m essage playback
press 1 once
press 1 twice
2
2
0
Erase m essages
(during m essage playback)
Skip m essage
3
4
7
Turn answering system off/on
Review voice m enu options
46
REPLACING THE BATTERY
CAUTION: To reduce the risk of fire or personal injury, use only
the battery 5-2548, which is compatible with this unit.
1. Make sure the telephone is OFF (not in TALK m ode) before you the
replace battery.
2. Rem ove the battery com partm ent door.
3. Disconnect the cord attached to the battery pack from the
jack inside the battery com partm ent and rem ove the
battery pack from the handset.
4. Insert the new battery pack and reconnect the
battery plug.
5. Put the battery com partm ent door back on.
6. Place handset in the base to charge. If you don’t charge
the handset battery properly (for 16 hours) when you first set up the
phone and/or when you install a new battery pack, the battery’s long-
term perform ance will be com prom ised.
BATTERY SAFETY PRECAUTIONS
•
Do not burn, disassem ble, m utilate, or puncture. Like other batteries of
this type, toxic m aterials could be released which can cause injury.
•
•
Keep batteries out of the reach of children.
Rem ove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your
RBRC
ATLINKS USA, Inc. product indicates that we
are participating in a program to collect and
recycle Nickel Cadmium batteries throughout the
United States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.
Ni-Cd
47
HEADSET AND BELT CLIP INSTALLATION
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET
For hands free conversation.
1. Insert the headset plug into the headset jack.
2. Adjust the headset to rest com fortably on the ear.
3. Move the m icrophone to approxim ately 2 to 3 inches from your m outh.
•
Press the talk/callback button to answer or place a call while using
the headset.
CONNECTING THE BELT CLIP
There are two slots, one on each side of the handset.
•
Attach the belt clip by inserting the edges of the belt clip into the slots
on each side of the handset and snap the belt clip into place.
Headset
Slot for
Slot for
jack
belt clip
belt clip
Headset plug
48
DISPLAY MESSAGES
The following indicators show the status of a m essage or of the unit.
This m eans the ringer is OFF, and the handset will
not ring when you receive an incom ing call.
ENTER NAME
Prom pt telling you to enter the nam e in one of the 50
m em ory locations. (NOTE:The m em ory records in
the base and the cordless handsets do not overlap
and cannot be shared. The base and handset has 50
individual m em ory locations.)
DELETE ALL?
DELETE CALL ID?
DELETE?
Prom pt asking if you want to erase all Caller ID
records.
Prom pt asking if you want to erase the current
Caller ID record that is shown on the display.
Prom pt asking if you want to erase one of the 50
num bers stored in the phone’s outgoing m em ory.
END OF LIST
NEW
Indicates that there is no additional inform ation in
Caller ID m em ory.
Indicates call or calls have not been reviewed.
UNKNOWN NAME The incom ing call is from an area not serviced by
/ CALLER/ NUMBER Caller ID or the inform ation was not sent.
PAGING
/ PAGING FROM
Som eone has pressed the page/intercom button on
the base or handset.
BLOCKED NUMBER The person is calling from a num ber that has been
blocked from transm ission.
TRANSFER FROM
HANDSET #/
Prom pt telling you an incom ing call is being
transferred to you from another handset.
"HANDSET NAME"
49
CONFERENCE
Indicates you are conferencing with another handset
to an external party.
ANSWERER
REMOTE ACCESS
Indicates you are now accessing the base answering
system rem otely.
MUTE ON
Indicates you are pressing the m ute/program button
to prevent the caller on the line from hearing an
outside conversation.
HANDSET NEEDS
REGISTRATION
Indicates the handset needs to be registered to the
base prior to use.
REPT
Repeat call m essage. Indicates that a new call from
the sam e num ber was received m ore than once.
NO DATA
No Caller ID inform ation was received.
Indicates the battery needs to be changed.
Displays on handset which line is in use.
Indicates CID record is from a long distance call.
LOW BATTERY
LINE IN USE
LONG DISTANCE
INCOMPLETE DATA CID inform ation is interrupted during
transm ission or the phone line is excessively noisy.
NO CALLS
Indicates there are no CID records in m em ory.
NEW CALL XX
XX represents the num ber of new CID records
not reviewed.
ENTERTEL NUMBER Prom pt telling you to enter a telephone num ber
in one of 50 m em ory locations.
BLOCKED CALL
BLOCKED NAME
The person is calling from a num ber that has been
blocked from transm ission.
The persons nam e is blocked from transm ission.
50
ANSWERING SYSTEM DISPLAY MESSAGES
0-59
Total num ber of m essages.
The voice tim e/day stam p needs set.
Answerer off.
CL (blinking)
--
An (blinking)
F (blinking)
LA (Line Access)
(blinking)
Currently answering a call.
Mem ory is full.
External line rem ote answerer.
Recording Announcem ent or m em o.
HANDSET SOUND SIGNALS
Signal
Meaning
A long warbling tone (with ringer on)
Three short beeps
Signals an incom ing call
Page signal
One short beep (every 7 seconds)
Low battery warning
TROUBLESHOOTING GUIDE
TELEPHONE SOLUTIONS
No dial tone
•
•
•
Check or repeat installation steps.
Make sure base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the
m odular phone jack.
•
•
•
Connect another phone to the sam e jack; if there is still no dial tone, the
problem m ight be your wiring or local service.
The cordless handset m ay be out of range of the base. Move closer to
the base.
Make sure the battery is properly charged (16 hours).
51
•
•
Make sure the battery pack is installed correctly.
Did the handset beep when you pressed the talk/callback button? Did
the charge indicator on the base turn on? The battery m ay need to be
charged.
•
Place handset in cradle for at least 20 seconds to reset.
Dial tone is OK but can’t dial out
•
Make sure the TONE/PULSE setting on the base is set to the type of
phone service you are subscribed to.
Handset does not ring
•
•
Make sure the handset ringer setting is ON.
The cordless handset m ay be out of range of the base. Move closer to
the base.
•
•
You m ay have too m any extension phones on your line. Try unplugging
som e phones.
Check for dial tone.
You experience static, noise, or fading in and out
•
•
•
The cordless handset m ay be out of range of the base. Move closer to
the base.
Relocate the base. Make sure base is not plugged into an outlet with
another household appliance.
Charge the battery.
Unit beeps
•
Place the handset in the cradle for 20 seconds. If it still beeps, charge
battery for 16 hours.
•
Clean charging contacts on cordless handset and base/charge cradle
with a soft cloth or an eraser.
•
•
See solutions for “No dial tone.”
Replace the battery.
52
Charge indicator on the base flashes
•
Provided your phone com pany offers voice m essage service and you
subscribe to it, the charge indicator on the base flashes when the phone
is not in use to indicate there is a m essage waiting. It stops flashing
after the m essage has been reviewed.
Mem ory Dialing doesn't work
•
•
Did you program the m em ory location keys correctly?
Did you follow proper dialing sequence?
Unit locks up and no com m unication between the base and
cordless handset
•
Unplug the AC power converter from the wall outlet and the back of
the base/charge cradle. Rem ove the handset battery. Wait for 30
seconds and plug the power adapter back into the base/charge cradle
and wall outlets. Reconnect the battery and charge for 16 hours. Re-
register the handset.
CALLER ID SOLUTIONS
No Display
•
•
Charge or replace the battery.
Make sure that the unit is connected to a non-switched electrical outlet.
Disconnect the AC power converter from the base/charge cradle and
reconnect it.
Caller ID Error Message
•
The unit displays this m essage if it detects anything other than valid
Caller ID inform ation during the silent period after the first ring. This
m essage indicates the presence of noise on the line.
No Caller ID
•
You m ust be subscribed to Caller ID service from your local telephone
com pany to receive Caller ID records.
53
BATTERY SOLUTIONS
If you experience any of the following problem s, even after fully
recharging the battery, you m ay need to replace the battery pack:
•
•
•
•
Short talk tim e
Poor sound quality
Lim ited range
Charge indicator fails to light when the handset is placed in the base or
charge cradle.
GENERAL PRODUCT CARE
To keep your unit working and looking good, follow these guidelines:
•
Avoid putting the phone near heating appliances and devices that
generate electrical noise (for exam ple, m otors or fluorescent lam ps).
•
•
DO NOT expose to direct sunlight or m oisture.
Avoid dropping the handset, as well as other rough treatm ent to
the phone.
•
•
Clean the phone with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
dam age the finish.
•
•
Retain the original packaging in case you need to ship the phone at a
later date.
Periodically clean the charge contacts on the handset and base with a
clean soft cloth.
CAUSES OF POOR RECEPTION
•
•
•
•
Alum inum siding.
Foil backing on insulation.
Heating ducts and other m etal construction that can shield radio signals.
You’re too close to appliances such as m icrowaves, stoves,
com puters, etc.
54
•
•
•
•
•
•
Atm ospheric conditions, such as strong storm s.
Base is installed in the basem ent or lower floor of the house.
Base is plugged into AC outlet with other electronic devices.
Baby m onitor is using the sam e frequency.
Handset battery is low.
You’re out of range of the base.
SERVICE
If trouble is experienced with this equipm ent, for repair or warranty
inform ation, please contact custom er service at 1-800-448-0329. If the
equipm ent is causing harm to the telephone network, the telephone
com pany m ay request that you disconnect the equipm ent until the
problem is resolved.
This product m ay be serviced only by the m anufacturer or its authorized
service agents. Changes or m odifications not expressly approved by
ATLINKS USA, Inc. could void the user’s authority to operate this product.
For instructions on how to obtain service, refer to the warranty included in
this guide or call custom er service at 1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consum er Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This inform ation will
be valuable if service should be required during the warranty period.
Purchase date ________________________________________________
Nam e of store ________________________________________________
55
INDEX
Dialing a CID Num ber 37
Dialing a Stored Num ber 33
Display Messages 49
Sym bols
3-Way Conferencing 29
A
E
Accessing the Answering System From
Equipm ent Approval Inform ation 2
Erasing Messages 42
Exit 21
Another Location 45
Accessing the Answering System with
the Cordless Handset 45
Accessory Order Form 59
Answering A Call 22
F
FCC RF Exposure Requirem ents 2
Flash 22
Answering System Display Messages 51
Answering System Set Up 40
Answering System Volum e Control 21
Area Code 14
G
General Product Care 54
Global Deregistration 19
Auto Standby 22
B
H
Base and Charge Cradle Layout 8
Base Paging All Handsets 24
Battery Safety Precautions 47
Battery Solutions 54
Handset 33
Handset De-registration 18
Handset Layout 7
Handset Nam e 13
Before You Begin 9
Handset paging another handset 23
Handset Registration 16
Handset Sound Signals 51
Headset and Belt Clip Installation 48
Hearing Aid Com patibility (HAC) 2
C
CallTim er 22
Call Waiting 22
Caller ID (CID) 34
Caller ID Solutions 53
Causes of Poor Reception 54
Chain Dialing from Mem ory 33
CID Errors 39
Connecting an Optional Headset to the
Handset 48
I
Im portant Installation Guidelines 10
Initiating an Intercom Call During an
External Cal 28
Inserting a Pause in the Dialing
Sequence 31
Installation 10
Installing the Phone 11
Intercom 26
Interference Inform ation 2
Introduction 5
Connecting the Belt Clip 48
Cordless Handset Volum e Control 21
D
Default 19
Deleting All CID Records 39
Deleting the CID Record Showing in the
Display 38
56
L
S
Language 13
Sam ple Outgoing Announcem ent 41
Last Num ber Redial 22
Lim ited Warranty 58
Screening Calls at the Base 43
Screening Calls with the Cordless
Handset 43
M
Service 55
Making A Call 21
Making an Intercom Call 26
Mem o 42
Setting the Rings to Answer 40
Setting the Security Code for Rem ote
Access 44
Speaker Volum e 41
Mem ory 29
Storing a Nam e and Num ber
in Mem ory 30
Storing a Redial Num ber 31
Mem ory Full 46
Message Playback 42, 45
Messages Indicator 40
Mute 23
T
Telephone Jack Requirem ents 9
Telephone Setup 12
Telephone Solutions 51
Tem porary Tone Dialing 29
To Change 32
O
Operation 20
Outgoing Announcem ent 41
P
To Delete 32
To erase a m essage while it is playing 42
Paging 23
Parts Checklist 9
To erase all previously reviewed
m essages 43
Program m able Functions 12
To Review 32
Tone/Pulse 15
Transferring Calls 25
Transferring CID Records to Mem ory 36
Troubleshooting Guide 51
Turning the Answering System Off and
On 40
R
Receiving an Incom ing Call During an
Intercom Call 27
Receiving an Intercom Call 27
Receiving and Storing CID Records 34
Recording a personal announcem ent 41
Rem ote Access 43
Replacing the Battery 47
Reviewing, Changing or Deleting Stored
Num bers 32
V
Voice Tim e/Day Stam p 40
Reviewing CID Records 35
Reviewing the Announcem ent 42
Ringer Tone 15
W
Wall Mounting the Base 12
When you are playing a m essage, you
m ay do the following 45
57
LIMITED WARRANTY
What your w arranty covers:
•
Defects in m aterials or w orkm anship.
For how long after your purchase:
•
One year, from date of purchase.
(The w arranty period for rental units begins w ith the first rental or 45 days from date of shipm ent to the rental firm ,
w hichever com es first.)
What w e w ill do:
Provide you w ith a new or, at our option, a refurbished unit. The exchange unit is under w arranty for the rem ainder of
the original product’s w arranty period.
How you get service:
•
•
Properly pack your unit. Include any cables, etc., w hich w ere originally provided w ith the product. We recom m end
using the original carton and packing m aterials.
•
”Proof of purchase in the form of a bill of sale or receipted invoice w hich is evidence that the product is w ithin the
w arranty period, m ust be presented to obtain w arranty service.” For rental firm s, proof of first rental is also required.
Also print your nam e and address and a description of the defect. Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/ o Thom son
11721 B Alam eda Ave.
Socorro, Texas 79927
•
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the w arranty.
Insure your shipm ent for loss or dam age. ATLINKS accepts no liability in case of dam age or loss.
A new or refurbished unit w ill be shipped to you freight prepaid.
What your w arranty does not cover:
•
Custom er instruction. (Your Ow ner’s Manual provides inform ation regarding operating instructions and user controls.
Any additional inform ation, should be obtained from your dealer.)
•
•
•
•
•
•
Installation and setup service adjustm ents.
Batteries.
Dam age from m isuse or neglect.
Products w hich have been m odified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of nature, such as but not lim ited to lightning dam age.
Product Registration:
•
Please com plete and m ail the Product Registration Card packed w ith your unit. It w ill m ake it easier to contact you
should it ever be necessary. The return of the card is not required for w arranty coverage.
Lim itation of Warranty:
•
THEWARRANTY STATED ABOVE IS THE ONLYWARRANTY APPLICABLETO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIEDWARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS
AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASETHE SCOPE OFTHIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE
STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this w arranty:
•
Som e states do not allow the exclusion nor lim itation of incidental or consequential dam ages, or lim itations on how
long an im plied w arranty lasts so the above lim itations or exclusions m ay not apply to you.
•
This w arranty gives you specific legal rights, and you also m ay have other rights that vary from state to state.
If you purchased your product outside the USA:
•
This w arranty does not apply. Contact your dealer for w arranty inform ation.
58
59
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2004 ATLINKS USA, Inc.
Tradem ark(s) ® Registered
Marca(s) Registrada(s)
Model 21025
16223870 (Rev. 1 E/S)
04-04
Printed in China
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