BT Freestyle 650 User Manual

Freestyle 650 – Edition 2 – 30.03.06 – 7335  
User Guide  
BT FREESTYLE 650  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
This User Guide provides you with all  
Got everything?  
the information you need to get the  
most from your phone.  
BT Freestyle  
650 handset  
Mains power  
adaptor (item  
code 005391)  
BT Freestyle  
650 base  
Telephone line  
cord  
Before you make your first call you will  
need to set up your phone. Follow the  
simple instructions in ‘Getting Started’,  
on the next few pages.  
2 x AAA NiMH  
rechargeable  
batteries  
If you have purchased  
a BT Freestyle 650 multiple  
pack you will also have the  
following items for each handset:  
Need help?  
If you have any problems setting up or using your BT  
Freestyle 650 please contact the Helpline on 0870 605  
8047. Alternatively, you may find the answer in ‘Help’  
at the back of this guide.  
BT Freestyle  
650 additional  
handset  
Mains power  
adaptor for  
charger (item  
code 015124)  
BT Freestyle  
650 charger  
Hearing aid?  
The BT Freestyle 650 is fitted with an inductive coupler  
so it is compatible with hearing aids.  
2 x AAA NiMH  
rechargeable  
batteries  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
4
In this guide  
Getting started  
Delete a redial number . . . . . . . . . . . .19  
Delete the redial list . . . . . . . . . . . . . .20  
Location . . . . . . . . . . . . . . . . . . . . . . .7  
Setting up the base and handset . . . . .7  
BT Freestyle 650 multiple pack  
Phonebook  
owners only . . . . . . . . . . . . . . . . . . . . .10  
Store a phonebook entry . . . . . . . . . . .21  
Dial a phonebook entry . . . . . . . . . . . .21  
Character map . . . . . . . . . . . . . . . . . .22  
Delete a phonebook entry . . . . . . . . . .22  
Edit a phonebook entry . . . . . . . . . . . .23  
Getting to know your phone  
Handset buttons . . . . . . . . . . . . . . . . .12  
Handset display icons . . . . . . . . . . . . .13  
Base buttons and LEDs . . . . . . . . . . . .14  
Navigating the menus . . . . . . . . . . . . .15  
Menu map . . . . . . . . . . . . . . . . . . . . . .15  
Caller Display and the calls list  
View and dial a calls list entry . . . . . . .24  
Delete a calls list entry . . . . . . . . . . . . .25  
Delete all calls list entries . . . . . . . . . .25  
Copy a calls list entry to  
the phonebook . . . . . . . . . . . . . . . . . .26  
Call Waiting . . . . . . . . . . . . . . . . . . . . .26  
Speak to a second caller . . . . . . . . . . .27  
Using the phone  
Switching the handset power on/off . . .16  
Make an external call . . . . . . . . . . . . . .16  
Preparatory dialling . . . . . . . . . . . . . . .16  
End a call . . . . . . . . . . . . . . . . . . . . . .16  
Receiving calls . . . . . . . . . . . . . . . . . . .16  
Call timer . . . . . . . . . . . . . . . . . . . . . .17  
Handsfree calling . . . . . . . . . . . . . . . . .17  
Earpiece volume . . . . . . . . . . . . . . . . .18  
Handset ringer volume . . . . . . . . . . . .18  
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .18  
Redial . . . . . . . . . . . . . . . . . . . . . . . . .19  
Last number redial . . . . . . . . . . . . . . .19  
Using the answering machine  
Switch the answering machine on/off . .28  
Play all messages . . . . . . . . . . . . . . . . .29  
Play new messages only . . . . . . . . . . . .29  
Select and play outgoing message . . . .31  
Record your own outgoing message(s) .31  
Delete your outgoing message(s) . . . . .31  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
In this guide  
5
Adjust answer delay . . . . . . . . . . . . . . .32  
Change the security PIN . . . . . . . . . . .33  
Record a memo . . . . . . . . . . . . . . . . . .33  
Memory full during a call . . . . . . . . . . .34  
Call screening . . . . . . . . . . . . . . . . . . .34  
Power failure . . . . . . . . . . . . . . . . . . . .35  
Remote access . . . . . . . . . . . . . . . . . .36  
To change the ringer volume . . . . . . . .48  
Reset the handset and base . . . . . . . . .49  
Reset if you have forgotten your  
PIN code . . . . . . . . . . . . . . . . . . . . . . .49  
Using additional handsets  
Registering a new handset  
to your BT Freestyle 650 base . . . . . . .50  
Internal calls . . . . . . . . . . . . . . . . . . . .50  
Receiving internal calls . . . . . . . . . . . .51  
Find a handset / Paging . . . . . . . . . . . .51  
Transferring calls . . . . . . . . . . . . . . . . .52  
3-way conference call . . . . . . . . . . . . .52  
Handset settings  
To change the external ringer melody .39  
To change the external ringer volume .40  
To change the internal ringer melody . .40  
To change the internal ringer volume . .41  
Key beeps . . . . . . . . . . . . . . . . . . . . . .41  
Switch beeps on/off . . . . . . . . . . . . . . .42  
Auto answer . . . . . . . . . . . . . . . . . . . .42  
Selecting a display language . . . . . . . .43  
To switch key lock on . . . . . . . . . . . . . .44  
To switch key lock off . . . . . . . . . . . . . .44  
Quick key lock . . . . . . . . . . . . . . . . . . .45  
Naming a handset . . . . . . . . . . . . . . . .45  
Using additional bases  
Registering your BT Freestyle 650  
handset to another base . . . . . . . . . . .53  
Selecting a base to use . . . . . . . . . . . .54  
Switchboard use  
Switchboard external line access code .56  
To insert a pause . . . . . . . . . . . . . . . . .56  
Recall . . . . . . . . . . . . . . . . . . . . . . . . .56  
Dialling mode . . . . . . . . . . . . . . . . . . .56  
Temporary change to tone  
Base settings  
Security PIN . . . . . . . . . . . . . . . . . . . .46  
To change the base PIN code . . . . . . . .46  
De-register a handset from the base . .47  
To change the ringer melody . . . . . . . .47  
dialling mode . . . . . . . . . . . . . . . . . . .57  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
6
In this guide  
Help . . . . . . . . . . . . . . . . . . . . . . . . . .58  
General information  
Safety . . . . . . . . . . . . . . . . . . . . . . . . .61  
General . . . . . . . . . . . . . . . . . . . . . . . .61  
Cleaning . . . . . . . . . . . . . . . . . . . . . . .61  
Environmental . . . . . . . . . . . . . . . . . . .61  
Product disposal instructions . . . . . . . .62  
Guarantee . . . . . . . . . . . . . . . . . . . . . .62  
If you have to return your  
BT Freestyle 650 . . . . . . . . . . . . . . . . .63  
Technical information  
How many telephones can you have? . .64  
R&TTE . . . . . . . . . . . . . . . . . . . . . . . .64  
Declaration of Conformance . . . . . . . .64  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Getting started  
7
Handset range  
Location  
The BT Freestyle 650 has a range  
of 300 metres outdoors when there  
is a clear line of sight between the  
base and handset. Any obstruction  
between the base and handset will  
reduce the range significantly.  
With the base indoors and handset  
either indoors or outdoors, the  
range will normally be up to  
You need to place your BT Freestyle 650 close enough to  
a mains power and telephone wall socket so that the  
cables will reach.  
The strength of the handset signal depends on where  
you site the base. Make sure it is at least 1 metre away  
from other electrical appliances to avoid interference. Do  
not place your BT Freestyle 650 in the bathroom or other  
humid areas.  
50 metres. Thick stone walls  
can severely affect the range.  
IMPORTANT  
The base station must be plugged  
into the mains power socket at all  
times.  
Setting up the base and handset  
Do not connect the telephone line  
to the telephone line wall socket  
until the handset is fully charged.  
1. Plug the power adaptor and telephone cable into the  
back of the base. Only use the cables provided with the  
product.  
Which socket?  
Power socket  
Line in  
Telephone line socket  
Line in  
Telephone cable  
Power adaptor cable  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
8
Getting started  
2. Plug the power adaptor into the mains wall socket and  
switch the power on. When connected correctly, you will  
hear two beeps and the green Power light and the red  
Messages light on the base will come on.  
Your BT Freestyle 650 answering machine will announce,  
“Answer On. Calls will be answered after 6 rings”.  
3. Place the battery ribbon in the base of the handset  
battery compartment. Insert the 2 x AAA rechargeable  
batteries supplied observing the polarity (+ and -)  
markings. Then slide the battery compartment cover  
into place.  
Signal strength  
The  
icon on your handset  
indicates when you are in range.  
When it flashes, you are out of  
range.  
With batteries installed the display will show:  
The  
icon will flash while the handset searches for  
the base.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Getting started  
9
Talk/Standby time  
4. Place the handset in the base to charge, the red charging  
In ideal conditions, the handset  
batteries should give about 10  
hours talk time or 100 hours  
standby on a single charge. The  
base must remain plugged in to  
the mains and switched on at all  
times.  
light comes on, you hear a beep tone and the  
begins scrolling.  
icon  
When the handset has linked with the base the idle  
display will be shown:  
Note that new batteries do not  
reach full capacity until they  
have been in normal use for  
several days.  
Battery symbols  
– Battery fully charged  
– Battery half charged  
– Battery low  
You should charge the handset for at least 24 hours on  
first charge.  
Battery low warning  
If the battery charge becomes low  
during a call you will hear a  
warning beep every minute  
5. Once fully charged, plug the telephone line cord into the  
telephone wall socket.  
(provided the battery warning  
beeps are set to on, see page 29).  
If the battery runs out you will be  
cut off. You will need to recharge  
the handset before using it again.  
Set day and time  
You will need to set the day and time so that you know  
when each answering machine message was received.  
During charging, the  
icon  
will scroll in the display.  
Once a message has been played back, the machine will  
announce, for example, “Tuesday, four fifty, pm.”  
Battery performance  
To keep your batteries in the best  
condition, leave the handset off  
the base for a few hours at a time.  
1. Press and hold  
until you hear the current day  
Running the batteries right down  
at least once a week will help them  
last as long as possible.  
setting.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
10  
Getting started  
The charge capacity of  
Skip  
2. Press and release  
through the days. After the correct setting is announced  
press . The day is announced followed by the  
or  
repeatedly to scroll  
rechargeable batteries will reduce  
with time as they wear out, giving  
the handset less talk/standby time.  
Eventually they will need to be  
replaced. New batteries are  
current hour setting.  
available from the BT Freestyle 650  
Helpline on 0870 605 8047.  
Skip  
3. Press and release  
or  
repeatedly to scroll  
through the hours. After the correct setting is announced  
press to select. The day and hour are announced  
followed by the current minute setting.  
After charging your handset for the  
first time, subsequent charging  
time is about 6–8 hours a day.  
Batteries and handset may become  
warm during charging. This is  
normal.  
Skip  
4. Press and release  
or  
repeatedly to scroll  
through the minutes. After the correct setting is  
announced press  
to select. The newly set day and  
To scroll through days / hours /  
time are announced.  
minutes rapidly, press and hold  
Skip  
or  
. After the desired  
setting is announced, release the  
BT Freestyle 650 multiple pack owners only  
Skip  
or  
and press  
to  
confirm.  
For each additional handset:  
Default day and time  
The default date and time is  
You need to place your BT Freestyle 650 charger close  
enough to a mains power socket so that the cable will  
reach.  
Saturday, 12.01pm. If the power  
to the base is lost, the date and  
time will revert to this default  
setting. Your messages will be  
unaffected.  
To check current day and time  
setting  
Press and release the  
button.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Getting started  
11  
Setting up the charger and additional handset  
1. Plug the power adaptor cable into the underside of the  
charger.  
BT Freestyle 650  
Additional Handset  
Your BT Freestyle 650 handsets  
are the same, so instructions  
throughout this guide apply  
to both.  
Power adaptor cable  
Handset numbers  
Once registered with the base,  
each handset will display its  
handset number, 1 and 2  
respectively.  
2. Plug the power adaptor into the mains wall socket and  
switch the power on.  
3. Place the battery ribbon in the base of the handset  
battery compartment. Insert the 2 x AAA rechargeable  
batteries supplied observing the polarity (+ and -)  
markings. Then slide the battery compartment cover  
into place.  
4. Place the handset in the charger and charge the handset  
for at least 24 hours. The red Charging light on the  
charger comes on and the  
icon begins to scroll.  
Your BT Freestyle 650 is ready for use.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
12  
Getting to know your phone  
Handset buttons  
In-use light  
Comes on when you make/receive  
a call.  
Handsfree (side of handset)  
Use for handsfree mode, page 17.  
Menu/Select  
Press to access the menu, page 15.  
Press to select menu options.  
Redial/Vol/Scroll Up/Pause  
Press to redial a number,  
page 19.  
Cancel/Phonebook  
Go back one level/exit the menu,  
page 15.  
During a call, press to increase the  
earpiece volume, page 18.  
While the phone is ringing, press  
to increase the ringer volume,  
page 18.  
Press to access the phonebook,  
page 21.  
Press to scroll up through display  
Calls list /Scroll Down  
From standby, press to access the  
Calls list, page 24.  
options, page 15.  
Press and hold to enter a pause in  
a number, page 56.  
During a call, press to decrease the  
earpiece volume, page 18.  
Secrecy/Delete/Clear  
During a call, press to stop your  
caller hearing you, page 18.  
While the phone is ringing, press to  
decrease the ringer volume, page 18.  
Press to scroll down through display  
options, page 15.  
Use to delete characters.  
Use to delete Calls list and Redial  
list entries.  
Int  
Use to make an internal call, page 50.  
Talk  
Press to make, receive or end a  
call, page 16.  
Or to transfer a call to an additional  
BT Freestyle 650 handset, page 52.  
Power / R (Recall)  
Press and hold to switch the handset  
on/off, page 16.  
/Keypad lock  
*
Press and hold to switch key  
lock on, page 44.  
Used when connected to a  
switchboard/PBX (page 56) and for  
Call Waiting, page 26.  
Press any button then  
to switch  
key lock off, page 44.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Getting to know your phone  
13  
Handset display icons – These are the symbols you will see on your handset’s screen.  
Handsfree Answering  
speaker  
machine  
Phone/Person  
Envelope  
External call  
Range  
EXT  
INT  
Internal call  
Phonebook  
Menus  
Battery  
Key lock  
Indicates a call is in progress.  
Displayed when you are viewing the phonebook,  
page 21.  
EXT icon flashes when you receive an external  
call. Stays on during the conversation.  
EXT  
INT  
Indicates when the battery is fully charged,  
page 9.  
INT icon flashes when you receive an internal  
call. Stays on during the internal conversation.  
EXT  
INT  
Indicates when the battery is low, page 9.  
Displayed when you are using your phone in  
Indicates when the Key lock is on, page 44.  
handsfree mode, page 17.  
Steady when handset is in range of the base.  
Flashes when out of range.  
Flashes when you have new unanswered calls in  
the Calls list.*  
Displayed when you are using the menus.  
When viewing the Calls list, indicates an  
answered call, page 24.*  
Indicates hidden digits (when the displayed  
number is longer than 12 digits).  
When viewing the Calls list, indicates an  
unanswered call, page 24.*  
Answering machine switched on.  
* For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
14  
Getting to know your phone  
Base buttons and LEDs  
Ans On/Off  
Switches the answering  
machine on/off, page 28.  
Find handset/Page  
Press to find/page  
handset(s),  
page 51.  
< Skip  
Replays current message  
and skips back to previous  
messages, page 29.  
Also used when  
registering handsets,  
page 50.  
Find  
Use when recording a  
Outgoing message  
(OGM)  
memo, page 33.  
Press to check or set  
the current OGM,  
page 31.  
Stop  
Stops playback and  
recording, page 29.  
Vol + –  
Use when setting/checking  
Adjusts the  
loudspeaker volume,  
page 30.  
Digital Clarity  
day and time, page 10.  
Cancels message deletion,  
page 29.  
BT Freestyle 650  
Play  
Skip>  
Plays next message,  
page 29.  
Power/In Use  
Press to play back  
messages, page 29.  
Skip  
Play  
Charging  
Del  
Use to set the answer  
delay, page 32.  
Del  
Deletes messages,  
page 29.  
Press to announce your  
security code, page 32-33.  
Message indicator  
On = Answering  
machine on  
Charging indicator  
On = Handset charging  
Power/In use indicator  
On = Power on  
Flashes = During a call,  
when the phone rings  
and when registering  
handsets  
Flashes = Answering  
machine messages stored  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Getting to know your phone  
15  
Navigating the menus  
Press  
Keep pressing  
idle screen at any time.  
to exit a menu.  
Your BT Freestyle 650 handset has a menu system to  
guide you through the handset and base options. Refer  
to the menu map below for the available options.  
to return to the  
When the handset is displaying the idle screen:  
1. Press  
2. Use  
to open the main menu.  
and  
to scroll through the menu list.  
3. When the menu item you want is displayed, press  
to select and view the sub-menus available.  
Phonebook  
Add Entry  
Set Up  
Handset  
Register  
Base Volume  
Base Melody  
Del Handset  
Pin Code  
Beep  
Select Base  
Reg Base  
Delete Entry  
Modify Entry  
Int Ring Vol  
Ext Ring Vol  
Int Melody  
Ext Melody  
Auto Answer  
Name  
Dial Mode  
Default  
Language  
Key Lock  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
16  
Using the phone  
Switching the handset power on/off  
Press and hold the  
button.  
Make an external call  
1. Press  
number.  
and listen for the dial tone, then dial the  
When you make a call, the In Use  
light on the handset comes on and  
the In Use light on the base  
flashes.  
EXT  
The display shows the  
and then the  
icons.  
INT  
Dialling numbers quickly  
Numbers can also be dialled in  
Handsfree mode (page 17), using  
the phonebook (page 21), and  
from the calls list (page 24).  
Preparatory dialling  
1. Enter the number first. If you make a mistake, press  
to delete the last digit.  
2. Press  
to dial.  
End a call  
1. Press  
or place the handset back on the base.  
When you receive a call, the In Use  
lights on the handset and on the  
base flash.  
Receiving calls  
The base and handset will ring, the  
CALL is displayed.  
1. Press to answer the call or, if the handset is on the  
base, simply lift it and speak.  
EXT  
INT  
icon flashes and  
Auto-answer  
If you have switched auto-answer  
off (see page 42) then you will need  
to press  
after lifting the  
handset to take the call.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the phone  
17  
If you have subscribed to your network’s Caller Display  
service, the caller’s number, or name (if an exact  
name/number match is found in the phonebook) will also  
be displayed, See page 21 for more information.  
Call timer  
Your handset automatically times the duration of all  
calls, showing the time on the display during your call  
and for a few seconds after it has finished.  
Handsfree calling  
Handsfree lets you talk to your caller without holding the  
handset. It also enables other people in the room to  
listen to both sides of your conversation.  
The button is located on the left  
side of the handset rather than on  
the actual keypad.  
1. Press listen for the dial tone then dial the number.  
EXT  
INT  
The display shows the  
and then the  
icons.  
At any time during the call, to toggle between handsfree  
mode and normal mode (using the handset), press  
.
To end a handsfree call, press  
.
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
18  
Using the phone  
The earpiece volume will remain at  
the level set for all calls until  
changed.  
Earpiece volume  
There are 5 volume levels to select from. The default is  
3. You can only adjust the earpiece volume during a call.  
1. Press  
to increase or  
to decrease the earpiece  
volume. The display shows the set volume, e.g. EAR  
VOLUME 2.  
Handset ringer volume  
There are 3 volume levels to select from, or you can set  
the volume to off.  
The default setting is 3.  
While the phone is ringing:  
1. Press  
to increase or  
to decrease the ringer  
volume. The display shows the set volume.  
Secrecy  
During a call, you can talk to someone nearby without  
your caller hearing you.  
1. During your call, press  
caller cannot hear you.  
.
MUTE is displayed and your  
2. Press  
again to resume your call.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the phone  
19  
Redial  
Your handset automatically saves the last 5 numbers you  
dialled into a redial list.  
Each redial number can be up to a  
maximum of 32 digits long.  
Only the last 12 digits of the  
number will be displayed. The  
icon will be displayed if there are  
more digits to view.  
1. Press  
.
2. Press  
want.  
or  
to scroll and display the number you  
If there are no numbers saved in  
the redial list EMPTY will be  
displayed.  
If a name/number match is found in the phonebook the  
name will be displayed instead of the number. Press  
to toggle between the name and number.  
3. Press  
to dial the number.  
Last number redial  
1. Lift the handset and press  
2. Press . The last number called is redialled.  
.
Delete a redial number  
With the name or number you want to delete displayed:  
1. Press  
2. Press  
.
DELETE? is displayed.  
to confirm.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
20  
Using the phone  
Delete the redial list  
Press  
to exit a menu. Keep  
pressing to return to the idle  
display at any time.  
With any number from the redial list displayed.  
1. Press and hold DELETE ALL? is displayed.  
2. Press to confirm.  
.
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Phonebook  
21  
The  
icon is displayed while you  
Store a phonebook entry  
view the phonebook.  
You can use the phonebook to store up to 30 names and  
numbers for easy dialling. Each number can be up to 20  
digits and each name up to 12 characters long.  
If you have Caller Display enabled  
on your line and your caller’s  
details are matched to an entry in  
the phonebook then your handset  
will ring with the melody selected  
for that caller.  
1. Press  
2. Press  
to display PHONE BOOK.  
Using the phonebook with  
additional handsets  
to confirm.  
If you are using more than one  
handset, each handset has a  
separate phonebook, so you can  
store 30 entries per handset.  
3. Display shows ADD ENTRY. Press  
4. Enter a name using the keypad (see character map, page  
22), then press  
to display NAME?.  
.
Deleting characters/digits  
If you make a mistake, press  
.
5. Enter the telephone number, then press  
.
Cancel storing  
6. Select a ringer melody (1 to 3) using  
or  
, then  
Press  
once to return to ADD  
ENTRY.  
press  
7. Repeat steps 3 to 6 to add more entries, or keep  
pressing to return to the idle display.  
. You hear a confirmation beep.  
Press  
repeatedly to exit.  
Entering names:  
For example, to enter the name  
Tom:  
Press  
Press  
Press  
for T.  
Dial a phonebook entry  
three times for O.  
for M.  
1. Press  
.
The maximum length for names is  
12 characters.  
2. Enter the first letter of the name you want using the  
keypad, then scroll to the exact entry using  
or  
.
You cannot store a name without a  
number.  
3. Press to dial the number.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
22  
Phonebook  
Inserting a Pause  
Delete a phonebook entry  
You can insert a Pause in the  
dialling sequence. This can be  
useful if your phone is connected  
to an internal switchboard, see  
page 43.  
1. Press  
2. Press  
3. Press  
4. Press  
5. Press  
6. Press  
7. Press  
. Display shows PHONE BOOK.  
to confirm.  
to select DELETE ENTRY.  
to confirm.  
to select entry.  
or  
or  
Character map  
Button Characters  
BLANK - 1  
to confirm. CONFIRM? is displayed.  
A B C 2  
D E F 3  
to confirm.  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
Phonebook entries are listed  
alphabetically.  
If the number has more than 12  
digits, press  
again to display  
the remaining digits.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Phonebook  
23  
Edit a phonebook entry  
1. Press . Display shows PHONE BOOK.  
2. Press  
3. Press  
.
or  
to select MODIFY ENTRY. Press  
to confirm.  
4. Scroll to the entry you want using  
or  
.
5. Press  
.
To change individual characters  
6. Use  
using  
or  
to move through the name, and edit  
to delete and enter new characters using the  
Use  
or  
to move the cursor  
underneath the letter you want to  
change, then overtype the correct  
letter.  
keypad, then press  
7. Use to delete digits and enter the new number  
using the keypad, then press  
.
.
8. Select a ringer melody (1 to 3), then press  
You hear a confirmation beep.  
.
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
24  
Caller Display and the calls list  
IMPORTANT  
To use Caller Display you must first  
If you subscribe to a Caller Display service you can see  
your caller’s number on your handset’s display (unless it  
has been withheld) before you answer the call. If you  
have stored the caller’s name and number in the  
phonebook then they will be shown alternately in the  
display.  
subscribe to the service from your  
network provider. A quarterly fee  
may be payable.  
For more information on BT’s  
Calling Features, call BT on  
Freefone 0800 800 150.  
Caller information not available  
Occasionally the telephone number  
of the caller is not available and  
cannot therefore be displayed.  
Whether you answer a call or not, the caller’s phone  
number is stored in the calls list.  
When you have new entries in the calls list the  
will flash in the display.  
icon  
In this case, your BT Freestyle 650  
will show one of the following  
explanatory messages:  
When all the entries have been viewed, the  
disappear.  
icon will  
WITHHELD  
UNAVAILABLE  
INTERNATIONA(L)  
OPERATOR  
Up to 30 phone numbers can be stored in the calls list.  
When the calls list is full, a new call replaces the oldest.  
PAYPHONE  
Each stored number can be up to 20 digits and each  
name up to 12 characters long.  
RINGBACK  
If the telephone number is longer  
than 12 digits, then only the last  
12 digits will be displayed. The <  
icon will be displayed to the left of  
the number if there are more digits  
to view.  
View and dial a calls list entry  
1. Press  
to open the Calls list.  
2. Press  
or repeatedly to scroll through the entries.  
For each entry, the caller’s number is displayed, or their  
name if a name/number match is found in the  
phonebook.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Caller Display and the calls list  
25  
What type of call?  
3. When viewing an entry press  
repeatedly to view  
The  
icon indicates a new call  
the details for the entry: the caller’s number, and the  
date and time the call was received.  
waiting to be viewed.  
The  
icon will be displayed for  
calls that you answered.  
4. Press  
to dial the displayed number.  
The  
icon will be displayed for  
unanswered calls.  
Or  
If there are no numbers saved in  
the Calls list EMPTY will be  
displayed.  
Press  
screen.  
to exit the calls list and return to the idle  
When you reach the start or the  
end of the Calls list and there are  
no more calls to view, you will hear  
a long beep tone.  
Delete a calls list entry  
1. Press to open the Calls list.  
or repeatedly to scroll to the entry you  
2. Press  
want.  
Using the calls list with additional  
handsets  
2. Press  
.
DELETE? is displayed.  
If you are using more than one  
handset, each handset has a  
separate calls list. A call answered  
on one handset will show as  
unanswered on another.  
3. Press  
screen.  
to confirm. The display will return to the idle  
Delete all calls list entries  
1. Press to open the Calls list.  
2. Press and hold until DELETE ALL? is displayed.  
3. Press to confirm (or to cancel).  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
26  
Caller Display and the calls list  
Copy a calls list entry to the phonebook  
1. Press to open the Calls list.  
2. Press or repeatedly to scroll to the entry you want  
to copy.  
3. Press  
4. NAME? is displayed. Enter the name, then press  
5. The Calls list number is displayed, press  
twice. ADD? is displayed, press  
.
.
.
You can edit the number  
6. Press  
press  
or  
to select a ringer melody (1 to 3), then  
(if required) using  
and  
. You will hear a confirmation beep.  
the keypad, then press  
.
Call Waiting  
A quarterly fee may be payable for  
this service.  
Providing you have subscribed to your network provider’s  
Call Waiting service, you will hear a soft beep every 5  
seconds if an incoming call arrives while you are already  
on the phone. This beep is not audible to the person you  
are speaking to. The second caller’s number (and name  
if stored in the phonebook) will appear on the handset  
display.  
Instead of the engaged tone, the second caller will hear  
an announcement asking them to hold the line.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Caller Display and the calls list  
27  
The second caller is only charged  
from the second you answer, not  
while they are waiting to be  
connected.  
Speak to a second caller  
1. Press to answer the second call and put your current  
caller on hold. Press again to return to your first  
caller and to switch between both callers.  
Or  
2. If you want to end the current call and pick up the  
waiting call, press  
. The handset will ring. Press  
again to connect to the waiting caller.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
28  
Using the answering machine  
Your BT Freestyle 650 answering machine uses voice  
prompts to guide you simply through its operation.  
You can operate your answering machine from:  
Ready to record  
the base  
The answering machine is pre-set  
to ON, so it’s ready to record  
messages as soon as the base is  
plugged in.  
remotely, from any other Touchtone® telephone, see  
page 36.  
(Remember to charge the handset  
for at least 24 hours first).  
Before first using your answering machine you should  
set the correct day and time. If you have not done this  
already when you set up your product, please see  
page 9.  
Switching the answering machine on/off  
1. Press  
. The machine announces, “Answer on”,  
followed by the current outgoing message, or  
“Answer off”.  
The Messages light comes on when the answering  
machine is switched on.  
Listening to your messages  
When you have messages recorded on your answering  
machine, the Messages light will flash.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the answering machine  
29  
Play all messages  
Play  
1. Press  
. The total number of messages is announced.  
If no messages are stored on the  
answering machine, you will hear,  
“You have no messages”.  
All messages are then played back, with the oldest  
message played back first. After each message the day  
and time of recording are announced.  
BT Freestyle 650  
Power/In Use  
Skip  
Play  
Charging  
Del  
Play new messages only  
Message indicator  
Play  
1. Press and hold  
until you hear “You have ‘n’ new  
messages.” Your new messages will be played.  
Message indicator  
Flashes when there are answering  
machine messages.  
During playback:  
Play  
Pause/resume playback.  
Once repeats the current message, twice plays the  
previous message.  
Skip  
Once plays the next message, twice plays the  
message after that.  
Del  
Deletes the current message and you hear  
“Message deleted”.  
Stops playback, machine goes back to Answer On.  
At the end of playback:  
The machine announces, “End of messages. To delete all  
messages, press delete”. The machine gives you 8  
seconds during which you can press:  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
30  
Using the answering machine  
Cancel operation  
Del  
to delete all messages; or  
Press  
to end any operation at  
any time.  
to cancel message deletion. This will also restore  
Loudspeaker volume  
any messages you have selected individually for deleting.  
Any messages not deleted are saved.  
You can adjust the base  
loudspeaker volume at any time. In  
standby, you hear a beep which  
gets louder or softer. A double  
beep signifies the highest or lowest  
You will hear a beep to signal when 8 seconds have  
elapsed.  
setting. Use the  
buttons.  
and  
Outgoing messages  
The outgoing message (OGM) is the greeting a caller  
hears when the answering machine picks up their call.  
Your BT Freestyle 650 gives you a choice of two pre-  
recorded outgoing messages, one for Answer and  
Record and one for Answer Only.  
Personalise your OGM  
To record your own outgoing  
message, see ‘Record your own  
outgoing message’, see page 31.  
Answer and Record  
Callers hear the announcement and are able to leave a  
message for you. The pre-recorded message is, “Hello,  
your call cannot be taken at the moment, so please leave  
your message after the tone.”  
Answer only  
The answering machine is pre-set  
to Answer and Record mode.  
Callers hear an announcement but cannot leave a  
message. The pre-recorded message is, “Hello, your call  
cannot be taken at the moment, and you cannot leave a  
message, so please call later.”  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the answering machine  
31  
Select and play outgoing message  
1. Press and hold  
until you hear, “Please select outgoing  
message.”  
2. For Answer and Record, press  
or for Answer Only  
Skip  
press  
. The selected message is played.  
Record your own outgoing message(s)  
If you only want to hear the current  
message just press the  
button.  
1. Press and hold  
until you hear, “Please select outgoing  
message.”  
2. Press and keep holding  
to select Answer and  
Skip  
Record or press and keep holding  
for Answer  
Only, until you hear, “Please speak after the tone. To end  
Your own outgoing message can  
be up to 3 minutes long.  
recording release the button.”  
3. After the beep, record your message. Release the button  
to end recording. Your new outgoing message is played  
back.  
Please ensure you speak into the  
microphone on the base when  
recording.  
Delete your outgoing message(s)  
1. Press and hold  
until you hear, “Please select outgoing  
message.”  
Skip  
2. Press  
to select Answer and Record or press  
for Answer Only. The selected message begins to play  
back.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
32  
Using the answering machine  
You can only delete your own  
outgoing message, not the pre-  
recorded message.  
Del  
. The machine will stop  
playing your outgoing message and will revert to and  
play the pre-recorded outgoing message.  
3. During playback, press  
Answer delay  
Answer delay is the number of times your BT Freestyle  
650 rings before the answering machine picks up calls  
and starts playing the outgoing message to callers. You  
can choose between 2–9 rings, or Time Saver. The  
default setting is 6 rings.  
What is Time Saver?  
Time Saver can save you the cost  
of call when you want to ring in to  
find out if you have new messages  
(see ‘Remote access’, page 36).  
If you have new messages, your  
answering machine answers after 2  
rings. If you do not have new  
messages, it answers after 6 rings.  
This gives you a chance to hang up  
before the line is connected.  
Adjust answer delay  
Skip  
1. Press  
. The machine announces, “Calls will be  
answered after X rings.”  
Skip  
2. Press and hold  
. The machine announces the  
settings in turn. Release the button when you hear the  
answer delay you want. The new setting is announced.  
Security PIN  
Your 3-digit PIN lets you access your answering machine  
remotely from another phone. For security reasons, it is  
recommended that you change the PIN from the original  
setting of 000.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the answering machine  
33  
Change the security PIN  
Del  
1. Press and hold  
. The machine announces, “Security  
code setting”, and then, “First digit”, followed by the  
current first digit setting.  
Skip  
2. Press  
or  
to change the first digit and press  
Del  
to confirm.  
Skip  
3. You then hear, “Second digit”. Press  
or  
Del  
to change the second digit and press  
to confirm.  
Skip  
4. You then hear, “Third digit”. Press  
or  
IMPORTANT  
You should change the security PIN  
from the original setting of 000.  
Del  
to change the third digit and press  
to confirm. Your  
machine announces, “Your security code is…”.  
Check the security PIN  
Del  
1. Press  
on the base. The security PIN is announced.  
Record a memo  
You can record a message at the base which can be  
listened to and deleted just like any received message.  
Please ensure you speak into the  
microphone on the base.  
1. Press and hold  
. until you hear, “Please speak after  
the tone.”  
To listen to memos, see ‘Listening  
to your messages’, page 28.  
2. Release  
to end recording.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
34  
Using the answering machine  
Memory full  
When the recording memory has been used up or a  
maximum of 59 messages have been received, no more  
messages can be taken. The machine will switch to  
Answer Only mode and play future callers the message,  
“Hello your call cannot be taken at the moment and you  
cannot leave a message, so please call later.”  
When the answering machine  
memory is full the Message light  
on the base will flash steadily every  
half a second.  
See ‘Listening to your messages’  
on page 28 for instructions on how  
to delete messages.  
You must delete existing messages before new ones can  
be recorded.  
Memory full during a call  
When there is approximately 30 seconds of recording  
memory left, the caller will hear, “Please complete your  
call within 30 seconds.”  
If the memory runs out or the maximum message length  
of 3 minutes is reached while a caller is leaving a  
message, they will hear, “Thank you for calling” before  
the call is ended.  
Call screening  
Loudspeaker volume  
When the answering machine is switched on, you can  
use the loudspeaker to listen to callers leaving their  
messages.  
Use the  
and  
buttons.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the answering machine  
35  
1. Press  
to interrupt and speak to the caller. Any  
message they have already recorded will be kept.  
Power failure  
If the mains power is lost, your answering machine will  
keep many personalised settings when it is switched on.  
The settings after a power failure will be:  
Outgoing message . . . . . .As last set by you  
Answer Delay . . . . . . . . . .As last set by you  
On/Off . . . . . . . . . . . . . . .As last set by you  
Message indicator . . . . . . .Flashing, if any messages  
have been recorded  
Messages . . . . . . . . . . . . .Saved  
Volume . . . . . . . . . . . . . . .Level 5  
PIN . . . . . . . . . . . . . . . . . .As last set by you  
or 000 default  
Day/time . . . . . . . . . . . . . .12:01 PM Saturday  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
36  
Using the answering machine  
Remote access  
You can operate your answering machine from any  
modern Touchtone® phone by calling your BT Freestyle  
650 and entering a 3-digit security PIN.  
Using a PIN code prevents other people from accessing  
your machine without permission.  
Switch on your answering machine from another  
phone  
If you forget to switch on your answering machine, you  
can do it from another phone.  
1. Dial your phone number and let it ring. After 20 rings,  
your answering machine will switch on.  
Operating your answering machine from another  
phone  
1. Call your BT Freestyle 650. When you hear the outgoing  
message, press  
.
The default PIN code is 000.  
2. The machine announces, “Please enter your security code”,  
use the phone’s keypad to enter your 3-digit PIN. The  
machine announces, “You have ‘x’ new messages”, and  
they are played.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using the answering machine  
37  
3. Using the phone’s keypad you can replay, pause, skip or  
delete messages and adjust settings.  
If you make a mistake when  
entering your PIN you will hear,  
“Incorrect security code, please enter  
your security code.” Enter the  
correct PIN. The default PIN code  
is 000.  
To hear the menu options.  
To play/pause/restart your messages.  
To play new messages only.  
If you make a mistake again, you  
will hear, “Thank you for calling”,  
and the machine will hang up.  
Once to repeat the current message; twice to skip back to  
previous messages.  
If you leave the machine on pause  
for over 1 minute it will announce,  
“Thank you for calling,” and  
hang up.  
To delete the current message.  
Delete all messages  
To delete all messages, press  
when prompted at the end of  
playback.  
Once to skip to the next message; twice to skip to the  
message after.  
To switch the answering machine on or off.  
To play the outgoing message menu, see ‘Outgoing  
message menu’ on the following page.  
To set a new security PIN. Follow the voice prompts.  
There are two options:  
To hear the day and time, press  
.
To set the day and time, press . Follow the voice  
prompts, when you are asked to, “Enter the Day and Time  
after the tone”:  
Enter the day: 1= Sunday to 7 = Saturday.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
38  
Using the answering machine  
Enter hours then minutes using the 24-hour clock, e.g.  
1340 for 1:40pm.  
4. Hang up the phone to end remote access.  
Outgoing message menu  
You can record an outgoing message (OGM) and set the  
message type from another telephone.  
1. During message playback, press . The machine  
announces, “Outgoing message menu:” which is:  
To play OGM.  
To record Answer and Record OGM.  
To record Answer Only OGM.  
To select Answer and Record OGM.  
To select Answer Only OGM.  
To hear OGM menu again.  
To hear main menu again.  
2. When you have selected the option you want, follow the  
simple voice prompts.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Handset settings  
39  
To exit and return to the idle  
display at any time, press  
repeatedly.  
You can choose a range of settings to suit your personal  
preferences.  
Handset ringer melody and volume  
You have a choice of 3 melodies and 3 volume levels  
(or OFF). You can change the external ringer (ring for an  
external incoming call) or the internal ringer (ring for an  
internal call).  
To change the external ringer melody  
1. Press  
.
2. Press  
3. Press  
4. Press  
or  
until HANDSET is displayed.  
.
or  
until EXT MELODY is displayed then press  
. The current melody is played.  
The default setting is 3.  
5. Press  
6. Press  
or  
to hear and select a melody then press  
You can also assign a different  
ringer melody to entries in your  
phonebook, see page 21.  
. The handset gives a confirmation tone.  
repeatedly to return to the idle screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
40  
Handset settings  
The default setting is 3.  
To change the external ringer volume  
1. Press  
.
2. Press  
3. Press  
or  
until HANDSET is displayed.  
.
4. Press  
press  
or  
until EXT RING VOL is displayed then  
. The current setting is played.  
5. Press  
or to select a volume then press  
.
The handset gives a confirmation tone.  
6. Press repeatedly to return to the idle screen.  
The default setting is 3.  
To change the internal ringer melody  
1. Press  
.
2. Press  
3. Press  
4. Press  
or  
until HANDSET is displayed.  
.
or  
until INT MELODY is displayed then press  
. The current melody is played.  
5. Press  
6. Press  
or  
to hear and select a melody then press  
. The handset gives a confirmation tone.  
repeatedly to return to the idle screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Handset settings  
41  
To change the internal ringer volume  
The default setting is 3.  
1. Press  
2. Press  
3. Press  
.
or  
until HANDSET is displayed.  
.
4. Press  
press  
or  
until INT RING VOL is displayed then  
. The current setting is played.  
5. Press  
or to select a volume then press  
.
The handset gives a confirmation tone.  
6. Press repeatedly to return to the idle screen.  
Key beeps  
Your BT Freestyle 650 handset emits beeps to alert you  
to certain situations. You can set the handset to beep:  
1. If the battery is low.  
2. If you go out of range of the base.  
3. To beep as confirmation each time a handset button  
is pressed.  
These beeps can be switched ON or OFF.  
However, beeps which confirm settings cannot be  
switched off.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
42  
Handset settings  
The default setting for all key  
beeps is ON.  
Switch beeps on/off  
1. Press  
2. Press  
3. Press  
.
or  
until HANDSET is displayed.  
. Display shows BEEP. Press  
to  
confirm.  
4. Press  
then press  
or  
to display the type of beeps you want  
.
KEYTONE – for handset button beeps  
LOW BATTERY – for low battery warning beeps  
OUT RANGE – for out of range warning beeps  
5. Press  
or  
to select ON or OFF then press  
.
The handset gives a confirmation tone.  
6. Press repeatedly to return to the idle screen.  
Auto Answer  
The default setting is ON.  
When you receive a call, you can answer it by lifting the  
handset off the base station, this is called auto answer.  
When you switch auto answer off, all calls must be  
answered by pressing  
.
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Handset settings  
43  
1. Press  
2. Press  
3. Press  
.
or  
until HANDSET is displayed.  
to confirm.  
until AUTO ANSWER is displayed then  
to confirm.  
to select ON or OFF then press  
4. Press  
press  
or  
or  
5. Press  
to  
confirm. The handset gives a confirmation tone.  
6. Press  
repeatedly to return to the idle screen.  
Selecting a display language  
You can select from 7 different display languages for  
your BT Freestyle 650.  
1. Press  
.
2. Press  
3. Press  
4. Press  
or  
until HANDSET is displayed.  
.
or  
until LANGUAGE is displayed. Press  
to confirm.  
5. Press  
or until the language you require is shown.  
Choose from ENGLISH, FRANCAIS, DEUTSCH, ITALIANO,  
ESPANOL, NEDERL DK/NOR/SVE.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
44  
Handset settings  
6. Press  
to confirm. The handset gives a  
confirmation tone.  
7. Press repeatedly to return to the idle screen.  
Key lock on/off  
You can lock the keypad so that it cannot be used  
accidentally while carrying the handset around.  
The default setting is OFF.  
To switch key lock on:  
1. Press  
.
2. Press  
3. Press  
4. Press  
or  
until HANDSET is displayed.  
to confirm.  
until KEY LOCK is displayed then press  
or  
to confirm.  
The  
icon is displayed on the idle screen while the  
keypad is locked.  
To switch key lock off:  
WARNING  
1. Press any button and the display shows PRESS *.  
While key lock is switched on,  
it is NOT possible to make calls,  
including to emergency numbers  
(999/112).  
2. Press  
and the display returns to the idle screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Handset settings  
45  
Quick key lock  
1. Press and hold  
for 3 seconds.  
Naming a handset  
Each handset registered to the base is assigned a  
number. You can give a handset a name as well as a  
number to match the user or location e.g. ANNE or  
OFFICE. The name can be up to 10 characters long.  
1. Press  
.
2. Press  
3. Press  
4. Press  
5. Use  
or  
until HANDSET is displayed.  
.
The new handset name will replace  
the handset name in the display.  
The handset number will be shown  
on the far right hand corner of the  
display.  
or  
until NAME is displayed then press  
.
to delete an existing name. Enter a new name  
NAME is displayed  
using the keypad, then press  
.
until the product returns to standby and then the new  
name you have set will be displayed.  
6. Press  
repeatedly to return to the idle screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
46  
Base settings  
To exit and return to the idle  
display at any time, press  
repeatedly.  
Security PIN  
Your BT Freestyle 650 has a security PIN code which you  
will need to change some of the base settings. The  
default setting is 0000. You may want to change this to  
prevent unauthorised changes to your settings.  
To change the base PIN code  
1. Press  
.
The default setting is 0000.  
2. Press  
or  
until SETUP is displayed then press  
to confirm.  
3. Press  
or  
until PIN CODE is displayed then press  
to confirm. PIN? is displayed.  
You can make a note of your new  
base PIN using the space provided  
on page 63.  
4. Enter your old 4 digit PIN then press  
displayed.  
.
NEW PIN is  
5. Enter your new 4 digit PIN then press  
displayed.  
.
RETYPE is  
6. Enter your new 4 digit PIN again for verification then  
press  
. The handset beeps to confirm.  
7. Press  
twice to return to the idle screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Base settings  
47  
You cannot de-register the handset  
you are using. One handset must  
remain registered to the base at  
any time.  
De-register a handset from the base  
1. Press  
.
If you enter a handset number that  
does not exist, you will hear a beep  
tone.  
2. Press  
or  
until SETUP is displayed then press  
to select.  
3. Press  
press  
or  
until DEL HANDSET is displayed then  
to select.  
4. PIN? is displayed, enter your 4 digit PIN then press  
HANDSET? is displayed.  
.
5. Enter the handset you want to de-register then press  
.
6. Press  
twice to return to the idle screen.  
Base ringer melody and volume  
You have a choice of 3 melodies and 3 volume levels (or  
volume OFF).  
The default setting is 1.  
To change the ringer melody  
1. Press  
2. Press  
.
or  
to select.  
until SETUP is displayed then press  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
48  
Base settings  
3. Press  
press  
or  
until BASE MELODY is displayed then  
. The current melody is played.  
4. Press  
or to hear and select a melody then press  
to select.  
5. Press  
twice to return to the idle screen.  
The default setting is 3.  
To change the ringer volume  
1. Press  
2. Press  
.
or  
until SETUP is displayed then press  
to select.  
3. Press  
press  
or  
until BASE VOLUME is displayed then  
to select.  
4. Press  
or  
to hear and select a volume then press  
. The handset gives a confirmation tone.  
5. Press  
twice to return to the idle screen.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Base settings  
49  
Reset the handset and base  
WARNING  
1. Press  
.
If you reset the handset and base,  
you will lose any names or  
numbers stored in the phonebook,  
redial list and calls list.  
2. Press  
or  
until SETUP is displayed then press  
to select.  
3. Press  
or  
until DEFAULT is displayed then press  
to select. PIN? is displayed.  
4. Enter your 4 digit PIN then press  
CONFIRM? Press to select. Your BT Freestyle 650  
. Display will show  
will reset itself to the default settings.  
Reset if you have forgotten your PIN code  
1. Press and hold  
to switch the handset off and remove  
the handset batteries.  
2. Press and hold  
as you replace the batteries. Wait  
until the display shows DEFAULT.  
3. Press  
to confirm. After a few seconds the base will  
beep and the handset and base will reset automatically.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
50  
Using additional handsets  
IMPORTANT  
If you purchase a new handset to use with your BT  
Freestyle 650 it will have to be registered to the base.  
You will need to do this before you can use it.  
You must choose a handset that is  
GAP compatible to use with your  
BT Freestyle 650.  
You can register up to 4 handsets  
to one BT Freestyle 650 base.  
If you have purchased a BT Freestyle 650 multiple pack  
any additional handsets comes pre-registered to the  
base. With 2 or more handsets, you can make internal  
calls, page handsets and transfer external calls between  
your handsets.  
Registering a new handset to your  
BT Freestyle 650 base  
At the new handset:  
1. Follow the new handset’s user guide to set the handset  
in registration mode.  
At the BT Freestyle 650 base:  
Find  
If the handset does not locate the  
base, the handset will return to the  
previous menu. Try to register  
again by using a different available  
base number. Ensure that you are  
in close vicinity of the base.  
1. Press and hold the base  
button for at least 5  
seconds, until you hear the validation tone (two beeps),  
then release the button.  
Making internal calls  
EXT  
INT  
The  
icon is displayed on both  
You can make internal calls between two BT Freestyle  
650 handsets.  
handsets during an internal call.  
1. Press  
.
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using additional handsets  
51  
2. Enter the other handset number using the keypad  
(1 or 2). The called handset will ring and show the  
calling handset’s number.  
If there is no response, press  
handset.  
to end the call at your  
Receiving internal calls  
1. When the handset rings, press  
to answer.  
2. Press  
again to end the call.  
Find a handset/Paging  
You can alert handset users that they are wanted or  
locate a missing handset. Paging calls cannot be  
answered by a handset.  
Find  
1. Press  
on the base. The handset(s) and base will ring  
for 30 seconds.  
2. Press any button on the handset(s), or press again on the  
base to stop the paging ring.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
52  
Using additional handsets  
Transferring calls  
You can transfer an external call to the other handset.  
During an external call:  
1. Press and the number of the other handset. Your  
caller is put on hold. The other handset will ring.  
2. When the handset answers, press  
call.  
to transfer the  
If the other handset does not answer, press  
to the caller again.  
to talk  
3-Way conference call  
During an external call you can invite another handset to  
join the conversation.  
During your call:  
1. Press  
. Your external caller is put on hold. The display  
shows Handset: then enter the handset number you want  
to call (e.g.15).  
2. When the receiving handset answers, press and hold  
the  
for approximately 2 seconds to begin the  
conference call.  
3. Press on either handset to leave the conference call.  
The second handset will remain connected to the  
external caller.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using additional bases  
53  
IMPORTANT  
Your BT Freestyle 650 handset can be registered to up to  
4 other bases.  
You can only register your BT  
Freestyle 650 handset to another  
base if it is GAP compatible  
Registering your BT Freestyle 650 handset to  
another base  
On the base:  
Find  
1. Press and hold  
to put the base into registration  
mode.  
The base beeps and the In use light flashes while the  
handset is being registered.  
On the handset:  
2. Press  
.
3. Press  
or  
until REGISTER is displayed then press  
.
.
4. Press  
or  
until REG BASE is displayed then press  
5. BASE 1 2 3 4 will be displayed. The base that you are  
currently registered to will flash.  
6. Enter the number of the base you want to register to.  
SEARCH 1 is displayed (where 1 is the base number you  
are searching for).  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
54  
Using additional bases  
When the base is located, you will hear a confirmation  
tone and PIN? will be displayed.  
The default PIN code is 0000.  
7. Enter the base PIN code and press  
. You hear a  
tone to confirm you have entered the correct code and  
the handset returns to idle mode.  
If registration is unsuccessful, after  
1 minute, the handset will display  
the list of registered bases and you  
can try again or select another  
base to use.  
Once registered, you will hear a confirmation tone and  
the next available handset number is allocated and  
shown in the display.  
If you are in an environment where  
there is a lot of electrical  
interference you may experience  
difficulty registering to a base.  
Selecting a base to use  
If your handset has been registered to more than one  
base you can select which one it uses.  
1. Press  
.
2. Press  
or  
until REGISTER is displayed then press  
.
3. Press  
press  
or  
.
until SELECT BASE is displayed then  
4. All bases that your handset is registered to will be  
displayed, e.g. BASE 1 2 3 4.  
The base that you are currently registered to will flash.  
5. Enter the number of the base you want to use.  
Or  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Using additional bases  
55  
If AUTO is selected the handset will  
automatically link to another base  
with a strong signal, if the signal it  
is currently receiving from its  
Press  
or  
to select AUTO.  
When the handset locates the selected base you will hear  
a confirmation tone.  
present base becomes very poor.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
56  
Switchboard use  
Switchboard compatibility  
This product is intended for use  
within the UK for connection to  
public telephone network and  
compatible switchboards, which  
support tone dialling and timed  
break recall. If in doubt please  
consult your network service  
provider.  
Switchboard external line  
access code  
You may need to enter an access code (e.g. 9) in order to  
get an outside line. So that the switchboard has time to  
pick up an outside line, you may also need to add a  
Pause after the access code.  
A Pause lasts 3 seconds. You can Pause dialling at any  
For more information on storing  
numbers see ‘Store a phonebook  
entry’ on page 21.  
time by pressing the  
button.  
To insert a pause  
Pause  
You may also need to insert a  
pause when storing international  
dialling codes, charge card  
numbers and with other tele-  
banking facilities.  
1. Begin storing a number and press and hold  
where a  
pause is needed. P is shown in the display.  
Recall  
The  
button is used when connected to certain  
switchboards, e.g. to transfer calls, and for some  
BT Calling Features or those services available via your  
network provider.  
Dialling mode  
Your BT Freestyle 650 is set to tone dialling. If required  
you can switch it to pulse dialling.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Switchboard use  
57  
1. Press  
2. Press  
.
or  
until SETUP is displayed then press  
.
.
3. Press  
4. Press  
or  
or  
until DIAL MODE is displayed then press  
to select either TONE DIAL or PULSE  
DIAL then press  
.
5. Press  
twice to return to the idle screen.  
Temporary change to tone dialling mode  
If you have set your BT Freestyle 650 to Pulse dialling,  
you can temporarily switch to Tone dialling during a call.  
1. Press  
normal.  
, then press  
, then dial the number as  
Your BT Freestyle 650 will switch to Tone dialling only for  
the duration of this call.  
2. Press and hold  
before you store the number in the  
phonebook. is displayed.  
*
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
58  
Help  
Many common problems are caused by the telephone and power cables being incorrectly  
connected, not connected at all, or the power being turned off. Please check that your BT  
Freestyle 650 has been correctly set up, see page 7, before ringing the BT Freestyle 650  
Helpline.  
No display  
The batteries may be flat or dead.  
Recharge or replace the batteries, see page 8.  
No dial tone  
Is the telephone line cord plugged into the telephone wall socket?  
Check that the base station is connected to the mains power and switched on.  
You cannot link up with the base station  
Is the icon flashing in the display?  
The mains power cable may not be connected at the base or switched on.  
Are you in range of the base? Move closer to the base.  
The batteries could be low or flat.  
Recharge or replace the batteries.  
No ring on the handset  
Check that the base station is plugged into the phone socket and that the mains power is  
switched on.  
The ringer volume may be set too low for you. See page 40 to adjust the volume.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Help  
59  
Buzzing noise on my radio, TV, computer or hearing aid  
Sometimes your BT Freestyle 650 can interfere with other electrical equipment if it is  
placed too close.  
It is recommended that you place your BT Freestyle 650 at least one metre away from  
such appliances to avoid any risk of interference.  
The handset charger is not working  
Check that the power adaptor is properly plugged into the charger.  
Make sure your handset has slotted correctly into the charger.  
Check the batteries are fitted correctly into the handset.  
Check the base is plugged into a working mains power socket and that the power is  
switched on.  
Are you using the correct power adaptor?  
Caller’s number is not displayed even though you have subscribed to a Caller  
Display service  
The number has been withheld by the caller, is unavailable or is an international call,  
see page 24.  
Caller’s name is not displayed even though their number is stored in the  
Phonebook  
When storing Phonebook numbers, you must remember to store the full number,  
including the dialling code. Only exact name/number matches will allow the name to  
be displayed.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
60  
Help  
Answering machine does not record any messages  
The memory may be full. Play and delete old messages, see page 29.  
Answering machine messages have the wrong date and time  
Have you set the date and time? See page 9.  
Cannot access your messages from another phone  
Have you changed the remote access security PIN code? See page 36. Always keep a  
note of the new PIN code in a safe place.  
Customer Helpline  
Call the dedicated BT Freestyle Helpline on 0870 605 8047.  
if you are having difficulties using your BT Freestyle 650.  
if you need replacement batteries or mains power lead.  
Lines open  
8.00am – 8.00pm, Monday to Saturday.  
10.00am – 3.00pm, Sundays.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
General information  
61  
Your product may interfere with other electrical  
equipment, e.g. TV and radio sets, clock/alarms  
and computers if placed too close. It is  
recommended that you place your product at  
least one metre away from such appliances to  
minimise any risk of interference.  
Safety  
General  
Only use the power supply included with the  
product. Using an unauthorised power supply will  
invalidate your guarantee and may damage the  
telephone. The item code for the base mains  
power supply is 005391. If you have purchased a  
BT Freestyle 650 multiple pack, the item code for  
the charger mains power supply is 015124.  
Never dispose of batteries in a fire. There is a  
serious risk of explosion and/or the release of  
highly toxic chemicals.  
Hearing aid?  
Please note that the BT Freestyle 650 works by  
sending radio signals between the handset and base.  
These signals may interfere with some hearing aids,  
causing a humming noise.  
For the handset use only approved Nickel Metal  
Hydride (NiMH) rechargeable batteries. Never  
use other batteries or conventional alkaline  
batteries. They could lead to a short circuit or  
destroy the battery casing.  
IMPORTANT  
This equipment is not designed for making  
emergency telephone calls when the power fails.  
Alternative arrangements should be made for access  
to emergency services.  
Recommended batteries should have a power  
rating of 550mAh 1.2V. Batteries are available  
from the BT Freestyle 650 Helpline 0870 605  
8047.  
Cleaning  
Do not open the handset or base (other than to  
change batteries. This could expose you to high  
voltages or other risks. Contact the Helpline for  
all repairs.  
Simply clean the handset and base with a damp  
(not wet) cloth, or an anti-static wipe. Never use  
household polish as this will damage the product.  
Never use a dry cloth as this may cause a static  
shock.  
It is recommended that advice from a qualified  
medical expert be sought before using this  
product in the vicinity of emergency/intensive  
care medical equipment.  
Environmental  
Do not expose to direct sunlight.  
It is recommended that if you have a pacemaker  
fitted you check with a medical expert before  
using this product.  
The product may heat up when the batteries are  
being recharged. This is normal. However, we  
recommend that you do not place the product on  
antique/veneered wood to avoid damage.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
62  
General information  
Product disposal instructions for  
residential users  
Do not stand your product on carpets or other  
surfaces which generate fibres, or place it in  
locations preventing the free flow of air over its  
surfaces.  
When you have no further use for it, please  
remove any batteries and dispose of them and  
the product as per your local authority’s recycling  
processes. For more information please contact  
your local authority or the retailer where the  
product was purchased.  
Do not submerge any part of your product in  
water and do not use it in damp conditions, such  
as bathrooms.  
Do not expose your product to fire, explosive or  
other hazardous conditions.  
Product disposal instructions for business  
users  
There is a slight chance that your phone could be  
damaged by an electrical storm.  
Business users should contact their suppliers and  
check the terms and conditions of the purchase  
contract and ensure that this product is not  
mixed with other commercial waste for disposal.  
We recommend that you unplug the power and  
telephone line cord for the duration of the storm.  
Product disposal instructions  
Guarantee  
Your BT Freestyle 650 digital cordless telephone  
is guaranteed for a period of 12 months from the  
date of purchase.  
The symbol shown here and on the product  
means that the product is classed as Electrical or  
Electronic Equipment and should not be disposed  
with other household or commercial waste at the  
end of its working life.  
Subject to the terms listed below, the guarantee  
will provide for the repair of, or at BT’s or its  
agent’s discretion the option to replace the BT  
Freestyle 650, or any component thereof, (other  
than batteries), which is identified as faulty or  
below standard, or as a result of inferior  
workmanship or materials. Products over 28 days  
old from the date of purchase may be replaced  
with a refurbished or repaired product.  
The Waste of Electrical and Electronic Equipment  
(WEEE) Directive (2002/96/EC) has been put in  
place to recycle products using best available  
recovery and recycling techniques to minimise  
the impact on the environment, treat any  
hazardous substances and avoid the increasing  
landfill.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
General information  
63  
The conditions of this guarantee are:  
Within the 12 month guarantee period:  
The guarantee shall only apply to defects that  
occur within the 12 month guarantee period.  
If you experience difficulty using the product,  
prior to returning it, please read the ‘Help’  
section beginning on page 58, or contact the  
BT Freestyle 650 Helpline on 0870 605 8047,  
8am–8pm, Monday to Saturday and 10am–3pm,  
Sunday.  
Proof of purchase is required.  
The equipment is returned to BT or its agent as  
instructed.  
This guarantee does not cover any faults or  
defects caused by accidents, misuse, fair wear  
and tear, neglect, tampering with the equipment,  
or any attempt at adjustment or repair other than  
through approved agents.  
In the unlikely event of a defect occurring, please  
follow the Helpline’s instructions for replacement  
or repair.  
Outside of the 12 month guarantee period:  
This guarantee does not affect your statutory  
rights.  
If your product needs repair after the guarantee  
period has ended, the repair must meet the  
approval requirements for connection to the  
telephone network. We recommend that you  
contact BT’s approved repair agent, Helpdesk  
Solutions on 08702 405029 or a local qualified  
repairer.  
For your records  
Date of purchase:  
Place of purchase:  
Serial number:  
If you have to return your BT Freestyle 650  
If the Helpline is unable to remedy your problem  
they will ask you to return the product. Where  
possible, pack the product in its original  
packaging. Please remember to include all parts,  
including the line cords, power supply units and  
the original batteries. (Please note that we  
cannot take responsibility for goods damaged in  
transit.) Please obtain and keep proof of posting  
from the Post Office.  
For guarantee purposes proof of purchase is  
required so please keep your receipt.  
Enter your base PIN here:  
[
/
/
/
]
(See page 46 for more information)  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
64  
General information  
Declaration of Conformance  
Technical information  
Hereby, Suncorp Technologies, declares that this  
BT Freestyle 650 is in compliance with the  
essential requirements and other relevant  
provisions of Directive 1999/5/EC.  
How many telephones can you have?  
All items of telephone equipment have a Ringer  
Equivalence Number (REN), which is used to  
calculate the number of items which may be  
connected to any other telephone line. Your BT  
Freestyle 650 has a REN of 1. A total REN of 4 is  
allowed. If the total REN of 4 is exceeded, the  
telephone may not ring. With different telephone  
types there is no guarantee of ringing, even when  
the REN is less than 4.  
The Declaration of Conformance for the BT  
Freestyle 650 is published on the website:  
Switchboard compatibility  
This product is intended for use within the UK  
for connection to public telephone network and  
compatible switchboards, which support tone  
dialling and timed break recall. If in doubt please  
consult your network service provider.  
Only use the approved base mains power supply,  
item code 015123.  
Only use the approved charger mains power  
supply, item code 015124 (BT Freestyle 650  
multiple pack users only).  
Only use approved AAA NiMH rechargeable  
batteries.  
R&TTE  
This product is intended for use within the UK for  
connection to the public telephone network and  
compatible switchboards.  
This equipment complies with the essential  
requirements for the Radio Equipment and  
Telecommunications Terminal Equipment  
Directive 1999/5/EC.  
If you experience any problems, please call the Helpline on 0870 605 8047  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Freestyle 650 – Edition 2 – 30.03.06 – 7335  
Offices worldwide  
The telecommunications services described in this publication are  
subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of contract.  
Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2006.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
BT Freestyle 650 Issue 1 (03/06) 2  
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  

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