Mitsubishi G 50a User Manual

MITSUBISHI  
Building Air Conditioning Control System  
Maintenance Tools for MN converter & G-50A  
-Advanced -  
Operating Manual  
Contents  
Page  
1 Foreword  
1.1 Introduction of Maintenance Tools  
1.2 Required Operating Environment  
1.3 Installation  
1
4
5
9
1.4 Starting and Ending the Application  
2 Terms for Each Section  
2.1 Design of Screen  
22  
22  
2.2 Operating Method  
3 On-Line Monitor Operation Method  
3.1 On-Line Monitor Screen Transfer  
3.2 Function Chart  
3.3 Address Search Method  
3.4 Main Screen  
3.5 Function Selection Operations  
3.6 Connecting Information  
3.7 Operation Monitor  
3.8 Malfunction Log  
3.9 Optional Setting  
3.10 Operation Control  
3.11 Free contact of indoor unit  
23  
24  
24  
26  
27  
27  
29  
37  
39  
42  
44  
4 Off-Line Monitor Operating Method  
4.1 Off-Line Monitor Screen Transfer  
4.2 Function Chart  
4.3 Operation Monitor  
4.4 System Information  
4.5 Monitoring of Pre-error Data  
4.6 Filing Operation  
46  
47  
48  
52  
53  
54  
57  
4.7 Offline on Wide area access mode  
5 File Names  
5.1 System Information Data  
5.2 Operating Status Monitor Data  
5.3 Pre-error Data  
58  
58  
58  
58  
5.4 Text Convert Data  
6 How to change setting of Firewall 59  
7 Troubleshooting?  
64  
Before using Maintenance Tools, read this manual thoroughly to ensure correct operation.  
WT03939X09  
1.1.2 On-Line Monitor(via G-50)  
The On-Line Monitor is connected to the unit by the central controller(G-50A) and can monitor such areas  
as system data, unit data and operating data.  
(1) In case for local connection  
By directly connecting the PC installed with Maintenance Tools and G-50A through LAN, various  
monitoring/setting can be performed from the Maintenance Tools.  
M-NET  
LAN  
HUB  
Maintenance  
Tools PC  
G-50A  
(2)-1 In case for remote connection (Dialup connection mode)  
By connecting the PC installed with Maintenance Tools and G-50A through public network remotely,  
various monitoring/setting can be performed from the Maintenance Tools.  
M-NET  
LAN  
MODEM etc  
Dial-up  
Router  
HUB  
Public  
network  
G-50A  
Maintenance  
Tool PC  
(2)-2 In case for remote connection (E-mail connection mode)  
Under E-mail connection mode, communication can be executed with G-50A through E-mail transmission  
via mail server. All communication with G-50A is converted into E-mail in this case.  
Provider1  
Mail server  
Mail server  
POP  
Provider2  
Mail server  
E-mail  
LAN  
POP  
SMTP  
Provider 1  
Access point  
Maintenance  
Tools PC  
E-mail  
Internet  
SMTP  
Provider 2  
Access point  
Mail server  
G-50A  
Notice  
To use the E-mail connection mode, the version of G-50 should be above 2.60.  
When using E-mail connection mode, the local G-50A is required to be initially set with Maintenance Tool and  
the mail address by the G-50A initial setting tool.  
- For each mail address, it is required to obtain and set an exclusive one. To transmit mail via an internet  
provider, obtain the mail address from the provider. When a mail server is existing on the LAN, obtain the  
mail address from the LAN administrator.  
- Set the [Pop receive interval] within 3 minutes. However to monitor operating status [Operation Monitor], set it within 1  
minute.  
- Setting of initial information to G-50A can not be executed from Maintenance Tool. Make sure to set it from the G-50A  
initial setting tool locally. If dialup connection environment is available, it can be set from a remote position.  
(For detail, please refer to 6-1 Mail Basic Setting in the instruction manual of the G-50A initial setting tool.)  
The communication speed under E-mail connection mode largely depends on the transfer rate of each mail  
server. Under the circumstance, the action of Maintenance Tool may take a lot of time under some internet  
environments or routing mail servers.  
2
1.1.3 Off-Line Monitor  
The Off-Line Monitor can display, print information obtained by the On-Line Monitor.  
In the case of connection monitoring utilizing G-50, the operation monitor data collected by G-50A will be  
transmitted to remote mail servers periodically if the [Operation monitor - mail communication mode] of  
online mode is adapted.  
Using this function allows to collect and monitor the operation monitor data without continually connecting  
the maintenance tool.  
*For the setting of the [Operation monitor - mail communication mode], refer to 3.7.1 and 4.3.3 description.  
*Image of the [Operation monitor - mail communication mode]  
Operation monitor mail  
Provider1  
data acquisition  
Mail server  
Collecting the operation  
Provider2  
Mail server  
monitoring data of  
air conditioners  
LAN  
Operation monitor data  
automatic mail transmit  
MODEM etc  
Provider 1  
Access point  
Maintenance  
Tools PC  
Internet  
G-50A  
Dial-up  
Router  
Provider 2  
Access point  
Public  
network  
Notice  
This differs from the E-mail connection mode of (2)-2 in 1.1.2 On-Line Monitor (via G-50).  
1.1.4 Wide area access mode  
The “Wide area access mode" has been located starting from Ver4.06(D).  
Under the "Wide area access mode," the access method for remote connection can be registered to the  
database of each customer enabling easy online connection with the air conditioning system of the customer  
desired to be accessed.  
[Remote access method]  
-
-
-
-
LAN : Accessing by directly connecting Maintenance Tool PC and G-50A with LAN (WAN).  
Dialup : Accessing by dialup connection to G-50A via public network.  
E-mail : Accessing by E-mail communication to G-50A via mail server.  
Modem (MN Converter) : Accessing by connecting Modem to MN Converter via public telephone  
circuit.  
After the online connection performed by any of the above methods, you may use the similar function as that  
obtainable in the normal online connection.  
While under the offline mode, customer information will be provided to the monitored data enabling only to  
select a specified customer for display.  
3
1.2 Required Operating Environment  
This manual refers to Windows® 2000 as Windows 2000, and Windows® XP as Windows XP.  
Trademarks  
MS, Microsoft, Microsoft logo, and Windows are registered trademarks and trade names of Microsoft  
Corporation.  
Each company may use as registered trademarks and trade names the product names used in this  
manual.  
1.2.1 Hardware Requirements  
The computer must be IBM compatible on DOS/V and capable of satisfying the following requirements.  
- OS  
.................... Windows2000 or WindowsXP (Recommended English version *1)  
.................... PentiumIII 500 MHz (Recommended 1GHz or more)  
.................... Minimum 128 MB (Recommended 256MB or more)  
.................... Available space 5 GB or more *2  
- CPU  
- RAM  
- HDD  
- LCD  
.................... Display resolution:XGA(1024x768) or more  
Unit should be equipped with a pointing device, such as a mouse pointer or track ball.  
*1 About OS  
Fundamentally, it corresponds to OS of each country. However, separators of time and date differ in  
each language. This separator may affect a maintenance tool.  
It recommends using it by English OS and Regional options setup, changing into English area form.  
Or it recommends using it, changing date separator into [/] and time separator into [:].  
*2 About Hard Disk Space  
The hard disk space recommended above is only the amount required for installing the maintenance  
application. Additional space will be required if the operating data is also to be stored on the hard disk.  
Accordingly, there may not be enough memory to store operating data if the maintenance system is  
installed in a computer with limited hard disk memory.  
* NOTE  
TG-2000A and Maintenance Tool cannot operate with the same personal computer.  
1.2.2 Required Materials  
The following materials are needed for operating the Maintenance Tools :  
(1) In case of routing via MN converter  
MN Converter (CMS-MNF), Personal Computer, RS-232 (cross), and modem in the case of remote  
connection, are required. RS-232 C is to be straight cable in this case.  
For detail, please see Installation Manual-annexing of MN Converter (CMS-MNF).  
(2) In case of routing via G-50  
G-50, personal computer, LAN cable (Straight) and HUB.  
A dial-up router is required for remote communication. For the dial-up router to be used, employ that  
allowing data communication by receiving external telephone transmission.  
4
1.3 Installation  
There are two Maintenance Tool setup methods:  
Method 1) New setup.(See Section 1.3.1)  
Caution  
Please refer to also 1.3.4 RE:  
Change of computer name on PC.  
Method 2) Upgrading with existing setup.(See Section 1.3.2)  
1.3.1 Setting Up the Maintenance Tools (New setup)  
To set up Maintenance Tools, follow the 3 steps below.  
: After finishing Step 1, PC restarts automatically.  
(Restarting PC is essential before going to Step 2.)  
Step 1) Setting up of MSDE  
Step 2) Setting up of database  
Step 3) Setting up of Maintenance Tools  
Request  
For setting up, be sure to practice 3 steps in order. Otherwise, Maintenance Tools will not operate normally.  
Before setting up, be sure to log in with the log-in name authorized as administrator.  
Step 1) Setting up the MSDE  
Notice  
Before Setting up the MSDE, restart your computer and Ending software for application program  
and Anti-Virus.  
Execute “SETUP.exe” located in SetUp ¥1_MSDE4VS in the  
folder of CD-ROM.  
Double clicking on “SETUP.exe” with the explorer displays the  
MSDE setup screen as shown right.  
PC is reset automatically after completing installation of MSDE.  
After closing other application software, click [OK] and start  
installation.  
* To stop setting up, click on [Cancel] button.  
The setting up processing requires for about 2-3minutes.  
If processing progresses to 100%, the screen in the right will be  
displayed. Clicking on [OK] resets PC automatically. Please  
carry out STEP2 after PC's starting.  
Notice  
After setting up MSDE, PC is designed to automatically reset. However, if this setting up is executed without  
finishing other application software, PC may not be reset automatically. In this case, reset PC manually. After  
restarting, go to Step 2. Without restarting PC, Maintenance Tool can not be set up unless replacing OS  
itself.  
Step 2) Setting up the database  
Execute “Setup.bat” located in the folder of  
SetUp ¥2_DB_SETUP” of CD-ROM.  
Double clicking on “Setup.bat” with the explorer displays  
the command prompt screen.  
The setting up processing ends within about 10 seconds  
- 3 minutes.  
After ending of the setting up, “Press any key to continue …”  
is displayed. Pressing any key closes the command prompt  
screen.  
5
Notice  
During database setting, the process may be observed as stopped for a while. However, it is still under  
operation internally. Wait for some time until "Press any key to continue - - - -" appears without doing  
anything.  
*Do not stop the set up procedure by pressing at the upper right of the screen.  
Step 3) Setting up the Maintenance Tools  
Set up the application of this Maintenance Tools. Please read the guide shown on the screen carefully  
to proceed the setting up.  
(1) Starting the setup program  
1) Start setup.exe.  
Execute “setup.exe” located in  
SetUp ¥3_MNTTOOL folder of CD-ROM.  
Double clicking on “setup.exe” with the explorer displays  
“Welcome” screen. Please confirm the caution shown on  
the screen before setting up.  
2) Confirm the display contents, and select [Next] button.  
If no problem was found on the content, click [Next] button.  
* To stop setting up, click on [Cancel] button.  
(2) Confirming the Installation folder  
1) Confirm the installation folder and select [Next] button.  
Confirm the folder on which this program should be  
installed. To change the installation folder (C drive only),  
Use [Previous] button. After confirming the installation  
folder, click on [Next] button.  
* Clicking on [Cancel] button stops installation procedure.  
(3) Confirming the installation start  
1) Confirm the starting and select [Next] button.  
Clicking on [Next] button starts installation.  
* Clicking on [Cancel] button stops installation.  
(4) Confirming the completion of Maintenance Tools setup  
1) Select [Close] button.  
Click on [Close] button on the Installation Complete screen.  
After completing installation, restart your computer.  
Keep the CD-ROM used with you carefully.  
Request  
After installing Maintenance Tools, be sure to restart  
your computer.  
6
1.3.2 Running Maintenance Tool Upgrade  
The following describes how to upgrade the Maintenance Tool.  
Step 1) Ending the Maintenance Tool  
Step 2) Uninstalling the Maintenance Tool  
Step 3) Upgrade the Database  
:Restart your computer after completing the STEP 2.  
Step 4) Upgrade the Maintenance Tool  
:Restart your computer after completing the STEP 4.  
Request  
For setting up, be sure to practice 4 steps in order. Otherwise, Maintenance Tools will not operate normally.  
Step 1) Ending the Maintenance Tool  
End the Maintenance Tool program.  
*Refer to 1.4.5 Ending the Maintenance Tool  
Step 2) Uninstalling the Maintenance Tool  
Uninstall the Maintenance Tool program.  
* Refer to 1.3.3 Uninstalling the Maintenance Tool  
Request  
After uninstalling Maintenance Tool program, be sure to restart your computer.  
Step 3) Upgrade the Database  
Execute "Setup.bat" located in VerUp ¥1_DB_UPDATE folder of CD-ROM.  
Double clicking on "Setup.bat" with the explorer displays the command prompt screen.  
The setting up processing ends within about 10 seconds and the screen closes.  
When the set up processing is completed, [Press any key to continue …] will be displayed at the bottom  
of the screen. Please wait for this display.  
About 10 seconds - 3 minutes are required to complete the set up processing.  
The screen will be closed by pressing any button after completing the processing with the display of  
[Press any key to continue …].  
Notice  
During database setting, the process may be observed as stopped for a while. However, it is still under  
operation internally. Wait for some time until "Press any key to continue - - - -" appears without doing  
anything.  
*Do not stop the set up procedure by pressing  
at the upper right of the screen.  
Step 4) Upgrade the Maintenance Tool  
Execute "setup.exe" located in VerUp ¥2_MNTTOOL_UPDATE folder of CD-ROM.  
Double clicking on "setup.exe".  
*The Maintenance Tool program version upgrading procedure is the same as new setup.  
Refer to 1.3.1 Step 3) Setting up the Maintenance Tool.  
Request  
After installing Maintenance Tool program, be sure to restart your computer.  
7
1.3.3 Uninstalling the Maintenance Tools  
The method to uninstall the application of the [Maintenance Tools] once installed is given below.  
(1) Uninstalling the Maintenance Tools  
1) Confirm the ending of Maintenance Tools.  
Confirm that Maintenance Tools program has been ended.  
If not, end the program.  
*For the ending method, refer to Chapter 1.4.5.  
2) Start [Add/Remove Programs].  
Click on [Add/Remove Programs] from [Control panel] to  
start.  
3) Select [Maintenance Tool for windows 2000 and XP]  
and press [Change & Remove] button.  
Select [Maintenance Tool for windows 2000 and XP] from the application, and click on [Remove]  
button.  
The deletion of Maintenance Tools application starts.  
Notice  
Recommend not to delete the common components.  
There are folders and files that can not be deleted with this uninstalling.  
(Example:C:¥Program files¥Mnttool32)  
4) Ending the [Add/Remove Programs].  
After ending the deletion of application, end [Add/Remove Programs].  
1.3.4 RE: Change of computer name on PC  
Do not change the computer name after the Maintenance tool has been setup.  
Maintenance tool will not run properly if changed, and may require the OS to be installed again.  
8
1.4 Starting and Ending the Application  
1.4.1 Starting the Maintenance Tool  
(1)Connect the computer and G-50A(MN Converter) and  
air conditioner.  
(2)Click on “Start”, and then click on ”Programs”.  
(3)Click on “Maintenance Tool for Windows2000 & XP” in  
the “Maintenance Tool” folder.  
(4)The Title Screen will soon appear.  
In addition, the message of [This unit can be changed  
into °F and pounds/inch2. Do you change them?] is  
displayed, and the temperature is set into °F if  
clicked on, while into °C if is clicked on.  
is  
*After upgrade, if a maintenance tool is started for the first  
time, conversion processing of a database may be  
performed. In this case, "Now, Converting database! "  
and a progress state are displayed.  
*The capacity to store the data obtained by the maintenance  
tool counts for 2G-bite maximum.  
When the remaining storage capacity is insufficient at  
starting, Warning Screen will appear.  
In this case, move to OFF- Line Screen to delete  
unnecessary data.  
(5)Thereafter, the selection screen of Monitor mode is  
displayed. Selecting the mode to be adapted.  
Normal mode  
a) ON LINE MODE  
- MN CONVERTER  
When on-line monitoring is adapted to air conditioning  
system by connecting MN Converter [Refer to 1.4.2.1.]  
Further select Remote connection to conduct remote  
connection. [Refer to 1.4.2.2.]  
- G50(LAN)  
When on-line monitoring is adapted to air conditioning  
system via G-50 by connecting the maintenance tool to  
LAN. [Refer to 1.4.3.1.] For remote connection, select  
either “Dialup connection mode” or “E-mail connection  
mode”. [Refer to 1.4.3.2., 1.4.3.3.]  
b) OFF LINE MODE  
- Offline analysis  
When offline analysis is adapted to the data collected under ON-LINE MODE [Refer to 1.4.4.]  
Wide area access mode  
The detail is described in the item 1.4.5.  
9
1.4.2 Starting the On-Line Monitor(MN Converter connection)  
1.4.2.1 In case for local connection  
This will be used when online monitoring is adapted to air conditioning system by connecting the  
maintenance tool and MN Converter locally. The maintenance tool, MN Converter and air conditioning  
system should be connected beforehand.  
(1) Clicking "MN CONVERTER" on the selection screen of  
Monitor mode selects "Local connection" simultaneously.  
Select the model name of the connected MN Converter  
and the COM port No. of the connected RS-232C. Last  
click  
.
1.4.2.2 In case for remote connection  
This will be used when online monitoring is adapted to air conditioning system by using a modem, and  
connecting the maintenance tool and MN Converter with public telephone circuit remotely. The setting up of  
the modem for Windows (modem at the remote site side) and the initial setting up (modem connecting MN  
Converter at the local side. For detail, refer to (3).) are previously required. The connection of the modem,  
public telephone circuit and local MN Converter is necessary.  
* For a description of the on-site air conditioner system connection method, refer to the MN Converter  
Operation Manual.  
* If communication does not have for 10 minutes in remote connection, "Timeout occurred!" will be  
displayed, if O.K. is pushed, a telephone circuit will be cut automatically and the Maintenance tool will be  
ended.  
(1) After clicking "MN CONVERTER" on the selection screen  
of Monitor mode, and click "REMOTE CONNECTION."  
For MN Converter, "CMS-MNF-B" will automatically be  
selected. Then select COM port No. of RS-232C  
connected with equipment (like a modem) for connection  
to public telephone line.Last click  
.
*MN Converter to be locally installed should be  
"CMS-MNF-B." Remote connection can not be  
performed with "CMS-MNF."  
(2) Next the screen to set remote connection will appear. In  
order to conduct the initial setting (AT command setting) of  
the modem to be used, click  
remote connection, click  
, and to initiate  
.
*Insert an isolator between the local MN Converter and  
modem for insulation. Inserting the isolator reduces the number of lines used by the internal wiring of  
RS-323C. For this reason, it is required to select  
before the remote connection to  
change the setting information on the modem to be installed at the local side.  
For detail, see Installation Manual-annexing of MN Converter (CMS-MNF).  
10  
(3) Initial setting of modem  
For the modem to be installed at the local side (MN Converter side), initial setting should be applied  
before connecting remotely. To apply the initial setting of the modem, click  
remote setting screen.  
on the  
The Connection Modem Initial Setting Screen will appear. A modem that is already initialized does  
not have to be re-initialized.  
The explanation of the operation only is described here. For the detail of the setting content, see  
Installation Manual-annexing of MN Converter (CMS-MNF).  
(a) Explanation of screen  
-Select a registered modem setup file at the Select  
Initial Settings File Box. The contents of the selected  
file will be listed below the selection box.  
-Click on  
and the modem will be set up  
according to the contents selected at the selection  
box.  
(AT commands are sent to the modem.)  
Check if transfer with the modem is normal at the  
Transfer with Modem Status Screen.  
- Click on  
to initialize another modem.  
Send the initialize command and register the transfer  
contents for the modem at the AT Command  
Transmit Screen. [Refer to (b)]  
- Click on  
to delete the selected modem  
settings from the registered settings. When the  
number of registrations limit is exceeded, delete the unwanted contents. [Refer to (b)]  
- Click on  
to return to the Connection Setting Screen.  
(b) Perform new modem setup.  
- Enter the command (you want to set) you want to  
send  
to the modem at the AT command input text.  
Then click on  
to send the entered AT  
command to the modem. The response from the  
modem will appear below the entered AT command.  
Check the contents.  
- After transmission to the modem is complete, click  
on  
. The contents sent to the modem will be  
registered as an initialize file. (Registered in the setup  
file list of the Connection Modem Initial Setting  
Screen.) At this time, do not forget to enter the registration name. Up to ten items can be  
registered. If ten items are already registered, new items cannot be registered. Delete unwanted  
items using the Connection Modem Initial Setting Screen.  
- Click on  
to return to the Connection Modem Initial Setting Screen.  
11  
(4) Initiating the remote connection  
To initiate the remote connection, click  
on the remote setting screen.  
The Customer Selection Screen will appear. This screen  
connects to the on-site remote modem.  
(a) When the addressee has already been registered, select  
the customer name to be connected in "Select customer  
name box" and then click  
connection.  
to initiate  
In the case of initial connection or to change to a new addressee, click  
Then the Customer Information Registration Screen will appear.  
.
(b) Enter Customer name of the field addressee, enter the type of the telephone circuit to be used and the  
telephone number of the addressee, and click . The set content will be registered.  
* The contents transmitted to the modem vary in the  
chosen Line type.  
Pay attention to the following.  
When PB is chosen, "ATDT" is added before the  
telephone number.  
For example, when a telephone number is  
0123456789,  
"ATDT0123456789" is transmitted to the modem.  
It becomes the following when "DP", "NONE" are  
chosen in the same way.  
DP  
--- ATDP0123456789  
NONE --- ATD0123456789  
When a circuit connection is impossible in the case  
of above three which as well, "ELSE" is used.  
When "ELSE" is chosen, nothing is added to before the telephone number.  
Input a command for the circuit connection from the beginning.  
For example, "ATD0,0123456789" is transmitted to the modem when "ATD0,0123456789" is  
inputted in the telephone number column.  
When the one except for the "ELSE” is chosen, only a number can be inputted in the telephone  
number column.  
The information for up to 100 customers can be registered. When the information for 100  
customers has been registered, new customer information cannot be registered. Delete the  
unwanted customer information using the customer selection screen.  
(c) Check the contents, then click on  
.
The Connection Status Indication Screen will appear.  
Connect the line. When you want to disconnect the line,  
click on  
.
The line will be disconnected.  
12  
1.4.3 Starting the On-Line Monitor(G-50 connection)  
* To use the maintenance tool via G-50 (Network), license registration for the G-50 to be used is necessary.  
Purchasing the license No. for each G-50 to be used, conduct the license registration through the Web  
optional function on the Web Browser Screen displayed, enter the purchased license No..  
For the detail of the license registration, see Chapter 4 [Registering a License for Optional Functions] of  
Central Controller Model: G-50A Web Browser Operation Manual (For manager).  
* To use the maintenance tool via G-50 (Only for LAN mode and Dialup connection mode), please check a  
setup of Internet Connection Firewall of PC. If the FIREWALL function is used, communication will be  
normally impossible with G-50A, and normal data will not be displayed.  
For detail, please refer to [6. How to change setting of Firewall] on Page 57.  
In the case of permanently installing an anti-virus software and always started under this environment, the  
fire wall function of this software may be activated sometimes. In such case, The normal communication with  
G-50 will be hindered not displaying data normally. When operating Maintenance Tool, finish the anti-virus  
software once or remove the fire wall function.  
1.4.3.1 In case for local connection  
In the case when on line monitoring is applied to air conditioning system via G-50 by connecting the  
maintenance tool to LAN locally.  
(1) Clicking "G-50(Network)" on the selection screen of  
Monitor mode selects "Local connection" simultaneously.  
Last click "  
."  
(2) Next IP address input screen is displayed. Here,input IP  
address of G-50A connected to the air conditioning  
system of which operating information is desired to  
monitor, and click on  
.
Request  
It is required to set to the IP address in the same system with  
G-50 to be connected to Maintenance Tool PC from  
[Control Panel].  
13  
1.4.3.2 In case for remote connection (Dialup)  
In the case when on line monitoring is applied to local air conditioning system (with G-50 installed) from the  
maintenance tool in the remote place via public telephone circuit.  
* When utilizing Remote connection (Dialup),please prepare MODEM and DIAL-UP ROUTER (of a type  
allowing data communication by receiving external telephone transmission) for the connection with the  
public circuit in addition to the components used by Local connection (LAN).  
For the system composition, please refer to the system diagram of (2)-1 in 1.1.2.  
To use Remote connection (Dialup), it is previously required to register MODEM onto Windows and set  
the information on the receiver (the dial-up router at G-50A in the field) of the telephone transmission  
onto the dial-up connection screen.  
* If communication does not have for 10 minutes in remote connection, "Timeout occurred!" will be  
displayed, if O.K. is pushed, a telephone circuit will be cut automatically and the Maintenance tool will be  
ended.  
(1) After clicking "G-50(Network)" on the selection screen of  
Monitor mode, and click "REMOTE CONNECTION(Dialup)."  
Last click "  
."  
(2) Next Remote Monitor screen is displayed.  
Here select the connection name of the dial-up router at  
G-50A in the field desired to be remotely connected.  
It is being set previously on the dial-up connection  
screen. Then input Dial-up user name and Dial-up  
password to connect with the dial-up router,and click  
on  
.
After connecting to the telephone circuit, on-line monitoring  
can be performed as same as the case when connected with LAN.  
14  
1.4.3.3 In case for remote connection (E-mail)  
In the case when on line monitoring is applied to local air conditioning system (with G-50 installed) from the  
maintenance tool in the remote place via mail server.  
All communication to G-50 is converted in E-mail in this case.  
Notice  
To use the E-mail connection mode, the version of G-50 should be above 2.60.  
When using E-mail connection mode, the local G-50A is required to be initially set with Maintenance Tool and  
the mail address by the G-50A initial setting tool.  
- For each mail address, it is required to obtain and set an exclusive one. To transmit mail via an internet  
provider, obtain the mail address from the provider. When a mail server is existing on the LAN, obtain the  
mail address from the LAN administrator.  
- Set the [Pop receive interval] within 3 minutes. However to monitor operating status [Operation Monitor], set it within 1  
minute.  
- Setting of initial information to G-50A can not be executed from Maintenance Tool. Make sure to set it from the G-50A  
initial setting tool locally. If dialup connection environment is available, it can be set from a remote position.  
(For detail, please refer to 6-1 Mail Basic Setting in the instruction manual of the G-50A initial setting tool.)  
The communication speed under E-mail connection mode largely depends on the transfer rate of each mail  
server. Under the circumstance, the action of Maintenance Tool may take a lot of time under some internet  
environments or routing mail servers.  
For the system composition, please refer to the system diagram of (2)-2 in 1.1.2.  
(1) After clicking "G-50(Network)" on the selection screen of  
Monitor mode, and click "REMOTE CONNECTION(E-mail)."  
Last click "  
."  
(2) The mail connection setting screen is displayed.  
Here, set the mail information on G-50A to be connected,  
and that on the Maintenance Tool.  
Notice  
For each mail address, it is required to obtain and set an  
exclusive one. To transmit mail via an internet provider, obtain  
the mail address from the provider. When a mail server is  
existing on the LAN, obtain the mail address from the LAN  
administrator.  
(a)Setting of the mail information on G-50A  
1) To assign the G-50A connected in the past  
After assigning “Customer name” from the pull down menu, select G-50 name.”  
2) To connect to new G-50A  
Click  
to open the address book, and register and select the mail address of G-50A.  
*The 10 Customer names in the past are displayed on the pull down menu. To assign earlier G-50A,  
open the address book to select.  
15  
(b) Address book  
The mail address of G-50A for each project can be registered.  
As shown in the sample examples, register the name and mail address of G-50A after preparing the  
[Customer name] folder.  
[Entering order]  
1) Preparing the Customer folder  
Pressing  
displays the input screen of customer name,  
and then enter the name.  
The setting can also be made from the file menu or  
the sub-menu displayed by right-clicking.  
Further deletion processing can be made with  
or  
Del-key, and rename processing with  
button.  
2) Name and address setting of G-50A  
Double-clicking at a position desired to enter provides the  
input mode.  
Set the name and address accordingly.  
*Be sure to set the name of G-50A also.  
The deleting processing can be executed with the  
,
Del-key, or Edit menu. It can also be performed by the Delete  
setting of the sub menu displayed by right-clicking.  
[Selection order]  
-Selection of G-50A to be connected with Click the customer name folder desired to connect to open  
the address book of the project.  
After fitting the cursor to the name of address of G-50A, click [SELECT] button.  
(c)Advanced setting screen  
Clicking [Open Advanced] opens Advanced screen where the mail information about Maintenance Tool may be  
set.  
When the mail information about Maintenance Tool has not been set, Advanced screen is displayed always under  
opened state.  
- Setting of mail information on Maintenance Tool  
1) POP server (Receiving)  
- POP server address  
Set the IP address of the receiving mail server (POP3)  
of Maintenance Tool or domain name.  
- POP account  
Set the POP account (user ID) for mail receiving.  
- POP password  
Set the user password for mail receiving.  
- POP receive interval  
Select the mail receiving interval.  
The default value represents 5sec.  
It can be selected within a range of 5 ~180sec.  
Extend the interval when the server is crowded.  
2) SMTP server (Transmitting)  
- SMTP server address  
Set the IP address of transmitting mail server of  
Maintenance Tool.  
3) Mail address  
- Set the mail address of Maintenance Tool.  
Clicking [Close Advanced] closes Advanced screen.  
(3) After setting the mail information about the G-50 connected and that about Maintenance Tool, click [CONNECT].  
16  
1.4.4 Starting the Off-Line Monitor  
When offline analysis is adapted to the data collected under ONLINE MODE.  
(1) Clicking "Offline Analyze" on the selection screen of Monitor  
mode. Last click "  
."  
1.4.5 Using the Wide area access mode  
Under the "Wide area access mode," the access method for remote connection can be registered to the  
database of each customer enabling easy online connection with the air conditioning system of the customer  
desired to be accessed.  
[Remote access method]  
-
-
-
-
LAN : Accessing by directly connecting Maintenance Tool PC and G-50A with LAN (WAN).  
Dialup : Accessing by dialup connection to G-50A via public network.  
E-mail : Accessing by E-mail communication to G-50A via mail server.  
Modem (MN Converter) : Accessing by connecting Modem to MN Converter via public telephone  
circuit.  
After the online connection performed by any of the above methods, you may use the similar function as that  
obtainable in the normal online connection.  
While under the offline mode, customer information will be provided to the monitored data enabling only to  
select a specified customer for display.  
Note :  
Even when connecting under the wide area access mode, cautions will be applied as same as under the  
normal connection mode. You are kindly requested to observe the cautions described in the connection  
method under normal mode as well. (1.4.1 - 1.4.3)  
17  
1.4.5.1 Online Connection  
(1) Clicking “Online Connection (Wide area access mode)”on the  
section screen of Monitor mode.  
Last click "  
."  
(2) The customer registration screen will be displayed.  
Register customer information in the order of  
[1] -> [2] -> [3] hierarchically.  
[1] Area name  
[2] Customer name  
[3] Air conditioning system name  
& connection method  
(a) Creating the [Area name] folder  
1) When [Wide Area] is being focussed, the  
sub-menu will be displayed by right-clicking.  
2) Select [Create Area …].  
3) As the screen to enter the AREA name appears,  
set a proper Area name and press [OK] to  
create the Area folder.  
(b) Creating the [Customer name] folder  
1) Right-clicking the [Area name folder] to be  
registered displays the sub-menu.  
2) Select [Create Custormer …].  
3) As the screen to enter the Customer name  
appears, set a proper customer name.  
* In addition to the above mouse operation, the creation of [AREA name] and [Customer name] can be  
set from the menu bar (File) or tool bar (Figure).  
By applying the same operation procedure(right-clicking, menu bar, tool bar), each folder can be  
deleted. Also the name of each folder can be changed.  
Caution :  
If a folder is deleted, all information (customer name, air conditioning system name, etc.) will be  
deleted similarly.  
18  
(c) Setting the [Air conditioning system name]  
1) Under the state when the [Customer name  
folder] desired to be set on the air conditioning  
system is focussed, the sub-menu will be  
displayed by right-clicking the air conditioning  
system list at the right screen.  
2) Selecting [Create ...] displays [Setting screen of  
air conditioning system].  
[Setting screen of air conditioning system]  
1) Set the system name.  
2) Select the method to connect with the system.  
-
To connect by using LAN (WAN), enter the IP  
address of G-50 to be connected. (Same as  
1.4.3.1)  
-
To connect by using Dial-up, select the  
[Connection name] of dialup router of the local  
G-50 being previously set on the dialup  
connection screen of Windows. And enter [User  
name] and [Password] for the connection with  
the dialup router, and lastly enter the IP address  
of G-50. (Same as1.4.3.2)  
-
-
To connect under E-mail mode, enter the  
E-mail address of G-50 to be connected.(Refer  
to1.4.3.3.)  
To connect remotely with MN Converter and  
Modem, select [Modem(MN Converter)].  
3) Enter special notes if any on the comment column.  
After entering and selecting the above, press [OK].  
Set various information as required by repeating the items  
(a)-(c) above.  
Using the area selecting section allows you to extract the  
only area desired to display.  
19  
(d) Other setting  
You may select the mail address of maintenance tool PC itself and the Com port to be used.  
* To use the E-mail mode, mail setting is essentially required.  
[Mail setting of maintenance tool PC]  
1) POP server (Receiving)  
-
POP server address  
Set the IP address of the receiving mail server(POP3)  
of Maintenance Tool or domain name.  
POP account  
-
Set the POP account (user ID) for mail receiving.  
POP password  
-
-
Set the user password for mail receiving.  
POP receive interval  
Select the mail receiving interval.  
The default value represents 5sec.  
It can be selected within a range of 5 ~180sec.  
Extend the interval when the server is crowded.  
2) SMTP server (Transmitting)  
-
SMTP server address  
Set the IP address of transmitting mail server of  
Maintenance Tool.  
3) Mail address  
Set the mail address of Maintenance Tool.  
Clicking [Close Advanced] closes Advanced screen.  
-
[Setting of Com port]  
To connect Mode, select the Com port to be used.  
(3) Focussing on the air conditioning system desired to be  
connected and pressing [Connect] will start the  
procedure for connection. After completing the normal  
connection, the screen moves to the online main screen  
allowing normal online operation.  
However when the connection method uses  
[Modem(MN Converter)], the screen of the Modem  
remote connection will appear. In this case, select the  
Modem to be connected and proceed the connection  
procedure.(Refer to 1.4.2.2.)  
1.4.5.2 Offline Analyze  
(1) Clicking “Offline Analyze (Wide area access mode)”on the  
section screen of Monitor mode.  
Last click "  
."  
20  
1.4.6 Ending the Maintenance Tool  
1.4.6.1 Ending the On-Line Monitor  
(1)Open the Main Screen.  
(2)Click on [File] on the menu bar.  
(3)Click on [Return] in the sub-menu.  
(4)The message “Are you sure you want to finish  
maintenance tool?” will appear.  
Click on  
.
The On-Line Monitor will end and the Windows screen will  
appear.  
*At ending of Maintenance Tools, the telephone circuit will  
automatically be disconnected.  
* Clicking  
returns to the [selection screen of Monitor mode].  
1.4.6.2 Ending the Off-Line Monitor  
(1)Open the Off-line Analyze Screen.  
(2)Click on  
.
(3)The message “Are you sure you want to finish  
maintenance tool?” will appear.  
Click on  
.
* When finishing Offline Screen immediately after deleting data,  
a message of "Finishing Maintenance Tool !!" may  
sometime be displayed. The internal data is now under  
arrangement. Offline Screen will automatically be finished after  
completing this process. Please wait a while.  
* Clicking  
returns to the [selection screen of Monitor mode].  
21  
2
Terms for Each Section  
2.1 Design of Screen  
The design of the screen is shown below.  
Title Bar  
Menu Bar  
Function Display /  
Operating Section  
- Title Bar  
Displays the title of the screen.  
- Menu Bar  
Displays the functions that can be performed using the current  
screen.  
Click on an item and a sub-menu or message screen will  
appear, as shown in the illustration.  
If a sub-menu appears, further function selections can be made.  
(Example of what the screen looks  
like when option is clicked.)  
- Function Display / Operating Section  
Displays the contents of the screen and the operation to be performed.  
2.2 Operating Method  
The following operations are performed by mouse.  
(1)Click  
Align the mouse pointer with the desired button and press the left button on the mouse. This is known as  
a click.  
In general, all maintenance tool operations are performed with click operations.  
(2)Drag  
A drag is when the mouse pointer is moved while the left button is held down.  
If you desired to check the bottom screen when two or more screens are being displayed on top of each  
other, align the mouse pointer with the title bar of the top screen and drag it. The bottom screen can now  
be seen.  
22  
3
On-Line Monitor Operating Method  
3.1 On-Line Monitor Screen Transfer  
Title Screen  
Optional Setting  
Main Screen  
Connecting Information  
Operation Monitor  
Malfunction Log  
Operation Control  
23  
3.2 Function Chart  
Connecting Information ----------------------- [Refer to 3.6]  
This allows monitoring of the indoor units connected to the outdoor unit and of the interlock units and the  
operation group SC connected to indoor units.  
Operation Monitor ------------------------------- [Refer to 3.7]  
This allows monitoring of the operating condition of the unit and operating data. The operation data  
obtained will be shown in the form of a graph.  
Utilizing the mail communication mode in addition, the operation monitoring data collected by G-50A can  
periodically be transmitted to remote mail servers, and it can be referred as the off-line data later.  
*The Mail communication mode can not be used with MN Converter connected.  
Malfunction Log ----------------------------------[Refer to 3.8]  
This allows monitoring of the ten most recent errors of the unit.  
Optional Setting ----------------------------------[Refer to 3.9]  
This allows monitoring of self-diagnosis function, operation control and pre-error data monitoring.  
This also allows to monitor the response to any M-NET command transmitted to the unit. Time setting.  
Operation Control --------------------------------  
[Refer to 3.10]  
This allows the same operation as with the remote controller.  
3.3 Address Search Method  
3.3.1 Address Search Method Selection  
(1)Start the M-NET Maintenance Tools and the Select The Address Searching Method Screen will  
appear after the Title Screen.  
(2)Click on either  
or  
to select the  
address search method.  
* Automatic Search  
The Maintenance Tools automatically searches for  
and displays information about units connected to  
the M-Net transmission line.  
* Manual Search  
The user optionally searches for the units connect to the  
M-Net transmission line.  
24  
3.3.2 Automatic Searching  
(1)Click on  
and the Automatic Address  
Searching Screen will appear.  
- The time required to complete the automatic search  
will depend on the PC.  
- The address currently being searched for is  
displayed as [Address]. Up to 250 addresses can  
be searched for.  
-
Click on  
to end automatic search.  
The Main Screen will appear.  
(2)When automatic search has ended, the Main  
Screen will appear.  
Returning to the Main Screen enables the [Function Buttons].  
3.3.3 Manual Searching  
(1)Click on  
and the Main Screen will appear.  
(2)Click on the [Button] of the address desired and  
searching will begin.  
*Note  
When a system is changed, please search an address after re-starting a Maintenance tool and G-50.  
25  
3.4 Main Screen  
The operations in 3.3 Address Search Method have made information about the units known.  
The [Unit Attributes] are displayed on top of the address buttons.  
The Function Buttons are now enabled at this time.  
(1)Click on an address [Button] displaying attributes  
and information about that unit will be displayed in  
the [Unit Information Display Columns].  
(2)The menu bar will display [File], [Option] ,[Print] and [Help].  
- Click on [File] and ”Save System Information” and “Return” sub-menu can be selected.  
Click on “Save System Information” and the message “Are you sure you want to save the System  
Information?” will appear.  
Clicking  
displays the screen to save data. Change the data name as required and save it.  
You may enter your comment also.  
Click on  
to return to the Main Screen.  
[Refer to 5.1 System Information Data.]  
Click on “Return” to end the operation of the On-line monitor.  
[Refer to 1.4.5.1 Ending the On-Line Monitor ]  
- Click on [Option] and “Automatic searching” and the “Stop mail communication” sub-menus can be  
selected. * At the connection of MN Converter, “Stop mail communication” is not displayed.  
Click on “Automatic searching ” and the message “Start the automatic searching. Is it OK?” will  
appear.  
Click on  
to perform automatic searching or click on  
to return to the Main Screen.  
For more information about automatic searching, refer to [3.3 Address Search Method 3.3.2  
Automatic Searching].  
Click on “Stop mail communication” ,and the Stop mail communication Screen will appear.  
Clicking on  
stops the mail transfer processing of operation  
monotor data to remote mail servers.  
After a while, the setting completion message appears. Clicking on  
returns to the main screen.  
Clicking on  
returns to the main screen directly.  
- Clicking on [Print] prints out the display currently shown on the screen.  
- Click on [Help] and "Explanation of Terminology" and "Operation Method" sub-menus can be  
selected.  
[Refer to 3.6 Connecting Information 3.6.2 (2) ”Menu Bar” ]  
26  
*Note  
"Stop mail communication" is a function to stop the operation monitor mail transmission of G-50 under [mail  
communication mode] set in Chapter 3.7. It has no relation with (2)-2 E-mail connection mode of 1.1.2  
On-line Monitor (via G-50).  
3.5 Function Selection Operations  
(1)First, click on the desired [Function Selection  
Button].  
(2)Next, click on the Unit to Operate.  
(3)The screen will move to the various operation  
screens.  
(4)If the wrong function selection button is clicked, click  
on that button once again and the other function  
selection buttons will be enabled.  
3.6 Connecting Information  
* Items Performed Here  
- Indoor units connected to outdoor units, interlock units and the operation group SC (such as system  
controller and remote controller) connected to indoor units can be monitored here.  
- Select and double-click the interlock units and operation group SC (remote controller only), the  
Connecting Information Screen will display as a pop-up menu.  
The screen displays addresses and attributes of the units connected to the select unit.  
3.6.1 Screen Transfer Operation  
(1)Click on  
on the Main Screen.  
(2)Click on the  
for the outdoor unit to be monitored.  
- Only outdoor units can be selected.  
(3)Momentarily, the message “Monitoring! Please wait  
for a moment.” will appear.  
* NOTE  
Even with the direct expansion type, when units other than outdoor units are selected by  
(2), the screen returns to the Main Screen (where it waits for function selection input).  
27  
3.6.2(2)  
(4)Momentarily, the Connecting Information Screen  
will appear.  
(5)Click on  
Information Screen.  
to end the Connecting  
(6)The message ”Finish the Connecting Information”  
will appear.  
Click on  
continue.  
Click on  
to end or click on  
to  
and the Main Screen appears.  
(5)  
3.6.2 Screen Functions and Operation  
(1)Double-click on the interlock unit and operation  
group SC (remote controller), the Operation  
System SC Connecting Information Screen (in  
case operation group SC) will appear as a pop-up  
menu.  
The screen displays addresses and attributes of each connected unit.  
* NOTE  
The BC controller(BC),Subsidiary outdoor unit(OS) are indicated in the outdoor unit column.  
(2)”Menu Bar”  
[Return] and [Help] appear in the menu bar.  
Click on [Return] to end the Connecting Information Screen and return to the Main Screen.  
Click on [Help] and the Help Screen appear.  
- Click on "Contents" and the index for the Help Screen  
appear.  
- Click on "Back" and the unit returns to its previous  
operating state.  
- Click on "Print" and the currently displayed screen is  
printed. (Caution: Do not print while on-line. There is a  
chance that it could interfere with operation.)  
- Click on "Term" and Explanation of Terminology  
Screen appear.  
Abbreviations, codes and other terms are explained on  
the explanation of terminology screen.  
28  
3.7 Operation Monitor  
* Items Performed Here  
- Monitors the operating condition and operating data of the current units every minute.  
This information can be displayed and saved.  
* When an excessively large number of the objective unit for monitoring exists, the monitoring interval may  
exceed 1 minute (70s, 80s, ---).  
* The capacity to store the data obtained by the maintenance tool counts for 2G-bite maximum.When the  
remaining storage capacity is getting insufficient during Operation Monitoring, Warning Screen will  
appear. In this case, suspend the Operation Monitoring, move to Offline screen and delete  
unnecessary data to keep a proper capacity.  
3.7.1 Screen Transfer Operation  
(1)Click on  
on the Main Screen.  
(2)Click on the unit to be monitored.  
If only outdoor unit is  
selected here, the operating data for the units connected to the outdoor unit  
will be automatically monitored.  
The maximum number which can carry out a monitor changes with selected models.  
An error message will appear if the limited number of units is exceeded.  
The standard of the number which can carry out a monitor.  
* When only Outdoor Unit is selected.  
- One (1) Outdoor Unit + 50 Indoor Units.  
- One (1) Outdoor Unit + Three (3) OC Sub Controller (BC,BS,OS…) + 50 Indoor Units.  
* When only Indoor Units are selected, 50 Units.  
(3)After the units to be monitored have been selected, click  
on  
.
(4) The message “Monitoring! Please wait for a moment.” will  
appear.  
After a while, the screen to select monitor method appears.  
When it is judged that monitoring with one minute cycle may  
not be performed because of many units to be monitored, a  
message of [The monitoring cycle will be [* *] seconds  
due to too many IC units for monitoring. ---] will be  
displayed automatically. To continue the monitoring, click  
[YES], while to suspend it once to reduce the quantity of  
units for monitoring, click [NO]. Reduction of one IC can  
minimize the cycle time by about one second.  
* In "MN converter connection", it shifts to (7).  
(5) When desiring to observe the operation data immediately,  
select [Realtime Monitor Mode] and then click on  
.
Select [Mail communication Mode] to observe the operation  
data by the off-line monitor later, after mail-transmitting the  
operation data beforehand by using the mail transmission  
function.  
29  
When [Mail communication Mode] is selected, the setting  
items of mail communication will be displayed.  
- From: Mail Address  
Set the mail address of the G-50A in the [From: Mail  
Address] field. When sending mail via an ISP, set the mail  
address allocated by the ISP. When the mail server  
resides on the LAN, obtain the mail address from the LAN  
administrator.  
* When sending mail via an ISP, a user contract with the ISP is required.  
- To: Mail Address  
Set the mail addresses of the recipients to which mail is sent.  
* The mail address of recipient (To:) acquires and sets up the address only for maintenance tools.  
- SMTP Server IP  
Set the mail server IP address in the Mail Server Information [SMTP Server IP] field. When sending  
mail via an ISP, set the ISP address of the ISP mail server. When the mail server resides on the  
LAN, obtain the IP address from the LAN administrator.  
* If the only information available on the ISP mail server is a domain name, use a PC to connect to  
the Internet, open a DOS prompt and type “ping domain name”. Set the IP address that is displayed  
as the ping response.  
- Monitor Finish Data  
Set the date of monitor data transmit period.  
- Mail Sending Interval  
Set the transmit interval of monitor data (max 240 min).  
Then click on  
.
After a while, it returns to the main screen, but the mail transmission to remote receivers will be  
performed by G-50A automatically.  
* At the connection of MN Converter the screen to select monitor methodis not displayed. Real-time  
Monitor Mode is always commenced not allowing to use [Mail communication Mode].  
(6) In the case of real time monitoring, the message “Monitoring. Please wait for a moment.” will  
appear again.  
(7) Momentarily, the Operation Status Monitor Screen  
will appear.  
3.7.2(1)  
30  
(8) Click on  
to end the Operating Status Monitor Screen.  
The message “Finish the operation status monitor” will appear.  
Click on  
Clicking  
to end or click on  
displays the screen to save data.  
to not end.  
Change the data name as required and save it. You  
may enter your comment also.  
Clicking  
does not allow the data to be saved.  
Returning to the main screen.  
3.7.2 Screen Functions and Operations  
- The operating condition and operating data are displayed every minute.  
- The [Current Time] is displayed. The [Monitor ID] is displayed when saving data.  
[Refer to 5.2 Operation Status Monitor Data]  
(1)”Operation Buttons”  
allows operation in the same manner as a remote controller.  
[Refer to 3. 10 Operation Control]  
Click on  
to end the operation status monitor and return to the Main Screen.  
[Refer to 3.7.1(8)]  
(2) ”Menu Bar”  
[Return], [Print], [Graph] and [Help] are displayed on the menu bar.  
- Click on [Return] to end the Operation Status Monitor  
and return to the Main Screen.  
- Click on [Print] and then select “Print screen” from  
the sub-menu.  
The hard copy of the screen will be printed from the  
connected printer.  
- Clicking [Graph] displays a message of “Make the  
graph to data ?”.  
To graphing, click  
operation monitor screen without graphing,  
Click  
, while to return to the  
.
- Click on [Help] and an explanation about "Terminology" and "Operation Method" will be displayed.  
[Refer to 3.6 Connecting Information 3.6.2 (2)”Menu Bar”]  
31  
* About LM ADAPTER  
Operation Monitor  
Item Performed Here  
Operation status of LM ADAPTER, current values of network variable and configration property,setting status of  
switch or the like.  
[Refer to 3.7 Operation Monitor]  
1 Screen Transfer Operation  
To move to the screen monitoring LM ADAPTER operation,  
select LM ADAPTER  
from the main screen.  
(LM ADAPTER is expressed by  
)
When LM ADAPTER is selected,you may not monitor  
other units.  
Same operation procedure as that of other units is applicable  
to other main screens.  
2 Screen Functions and Operations  
- The operating condition and operating data are displayed every minute.  
- [Current time] will be displayed.During a time when saving data,[Monitor ID] will also be displayed.  
[Refer to 5.2 Operation Status Monitor Data.]  
Menu Bar  
Operation Button  
(1)[Operation Button]  
[Operation control] will not be displayed.  
Click on [Return] to end the operation status monitor and return to the Main Screen.[Refer to 3.7.1(8)]  
(2)[Menu Bar]  
[Return] , [Print] , [Graph] and [Help] are displayed on the menu bar.  
Neither [Graph] nor [Ref.] may be used. Other menus are same as that of other units.  
32  
3 Introduction to the screen  
Display  
Contents  
<Function set switch>  
Set status of function selector switch  
0:OFF setting 1:ON setting  
<Extension switch>  
Set status of extension function selector switch  
0:OFF setting 1:ON setting  
<M-NET address switch>  
Set status of M-NET address switch on LM ADAPTER  
SWU1:The units digit SWU2:The tens digit  
<Control flag>  
Internal processing status of LM ADAPTER  
FLAG:Control flag status  
ERROR:Error flag status  
[M]:M-NET communication processing flag  
[LON]:LonWorks communication processing flag  
0:Reset 1:Set  
<General input>  
General input status of LM ADAPTER  
0:Normal 1:Detecting  
<Power failure flag>  
Indicating power failure detecting status of LM  
ADAPTER  
0:Powering 1:Interrupting  
<Binding status : nvoOnOff_n>  
Binding information on operation command input  
0:No binding  
Unit address  
(Unit digit)  
1:Binding  
Unit address(Tens digit)  
33  
Display  
Contents  
<Binding status : nvoOnOff_n>  
Binding information on operation status output  
0:No binding  
Unit address  
(Unit digit)  
1:Binding  
Unit address(Tens digit)  
<IC connection status>  
Connection status of air conditioner(indoor unit)  
0:Not connected  
Unit address  
(Unit digit)  
1:Connected  
Unit address(Tens digit)  
Unit address  
(Tens digit)  
<nv Transmitting/receiving data>  
Latest value of network variables  
[Rcv] Received value of operation command input  
[Snd] Output value of operation status  
St : state field data  
V1 : value field data  
Unit address(Unit digit)  
Display example  
[Rcv]  
[Snd]  
Vl  
St  
Vl  
00  
C8  
St  
00  
01  
stopping  
00  
01  
00  
Operating  
C8  
<nci set value>  
Set value of configuration property  
34  
3.7.3 Trend graph  
Clicking  
at 3.7.2 (2) [GRAPH] displays Trend Graph Screen.  
(1) Procedure for graphing  
(a)Click [Option] on the menu bar.  
(b)The sub-menu of "Graph detail setting" and "Other setting"  
will be displayed. Click "Graph detail setting" to set each  
item of the graph.  
*Note  
Without setting of each item on "Graph detail setting,"  
no graph can be displayed.  
(The graph detail setting is explained in (c) and other setting is in (d).)  
6)  
(c) Graph Detail Setting Screen will be displayed.  
1) Click your desired number (from Graph 1 ~ 5) for  
graphing.  
*Note  
5)  
The number of the graph selected represents  
the ordinate.  
2) Select [Unit] desired to be graphed.  
3) Select [Source] (Data item) desired to be graphed.  
4) Set [Upper limit, Lower limit] of data. You may also  
set to [Auto-scale].  
- When the data exceeds the high limit value or low limit value being set under [Auto-scale] setting,  
the above value is replaced by the exceeded value in the setting. When the high limit value and low  
limit value are set before entering, 10 will be set to the high limit value and 0 will be to the low limit  
value automatically.  
5) [Graph upper limit, Graph lower limit] (Ordinate display  
position/range) may be acceptable as it is. Setting is  
Upper limit value/graph upper limit position  
Lower limit value/Graph lower limit position  
required when the display position/range is desired to  
change.  
(To display over the entire screen, enter 100 to the  
graph high limit position, while 0 to the low limit position.)  
*Note  
The input of the upper limit value/lower limit value and  
graph upper limit position/lower limit position can be  
entered by the ten keys for numerical input besides the  
entering by the key board.  
6) Click  
after completing all setting to return to Trend Graph Screen.  
(d) Conducting the "Other setting"  
With "Other setting," the optional function to facilitate graph  
observation can be set.  
Click [Option] on the menu bar. Click "Other setting."  
Other Setting Screen will be displayed.  
1) Moving [Scroll bar] by dragging or clicking  
changes  
the value of the horizontal grid line from 0 to 4. The horizontal grid line will be displayed on the  
graph in a number of the value above.  
*The sampling time can not be set by on-line.  
35  
2) Clicking  
returns to Trend Graph Screen  
displaying the horizontal grid line in the number being  
set to the graph.  
(e) Starting the graph  
Clicking  
initiates monitoring to graph the data for  
each one minute. The sampling time to allow graphing by  
online system is limited to 500 minutes maximum. If 500  
minutes are exceeded, the data of old time is eliminated by  
the excess time.  
(3)  
(2) Screen function and operation  
[Graph number]  
- The current monitor data is displayed on [Lower column].  
- Clicking [Graph number] makes the graph line bold.  
- [Current time] is displayed.  
- Clicking  
suspends the monitoring.  
At suspension, [Scaler] will be displayed on the graph.  
Dragging the scaler displays the data on the scaler at the  
current value column and [Time] at the under part of the graph  
number.  
- Moving [Scroll bar] by dragging or clicking  
display range of the graph.  
moves the  
can be operated as same as the local remote  
controller.  
[Refer to 3.10 Operation control.]  
* Here, BC operation cannot be carried out.  
- Clicking  
clears the graph being displayed. The set values of the graph setting items and other  
setting items will remain unchanged.  
(3) Ending the graph  
To finish Trend Graph Screen and return to Operation Status Monitor Screen, click [Return] on the  
menu bar or click  
. A message of [Finish the trend graph and return to the monitor?] will be  
displayed. For returning, click  
, while not returning, click  
. Clicking  
returns to  
Operation Status Monitor Screen.  
36  
3.8 Malfunction Log  
* Items Performed Here  
- The malfunction log of the most recent 10 cases (except operation group SC)  
3.8.1 Screen Transfer Operation  
(1) Click on  
from the function selection buttons on the Main Screen.  
(2) Click on the units to be monitored (except operation group SC).  
(3) The message “Monitoring. Please wait for a moment.” will appear.  
3.8.2(3)  
(4) Momentarily, the Malfunction Log Screen will appear.  
If the number of incidents in the malfunction log is  
less than ten, [--] will appear in the attribute column  
and [FFFF] will appear in the code column.  
3.8.2(1)  
* Error detailed No.  
Error detailed No. may be displayed on the right of  
an error code by the model which carries out  
a monitor.  
Refer to the service handbook for the implications of  
detailed No.  
* When the monitor of the unit with a simple clock  
function is carried out, the time which malfunction  
generated, or the time when it was integrated to  
unusual generating is displayed.  
3.8.2(2)  
- When the unit has received a setup of time: The time which malfunction generated is displayed.  
- When the unit has not received the setup of time: The addition time from a power supply injection  
when malfunction occur is displayed.  
Note : While the power supply of a unit turns off, time does not count the simple clock function of a unit.  
Therefore, the display of the time which malfunction generated, and addition time will be a mere  
rough standard.  
* About a flag display  
- When a flag is “1” : The state which the power supply does not turn off after receiving a setup of time.  
- When a flag is “0” : A setup of time is not received. Or the state which the power failure generated  
after receiving a setup of time.  
* About PC Time/Unit Time  
- PC Time : The present time set as the maintenance tool PC.  
- Unit Time : The present time which carried out the monitor from the unit with a simple clock function.  
Note : When the system controller which transmits a setup of time to a unit periodically is not  
connected, a year and moon data are not updated. In this case, the date column of unit time  
maybe counted up till the 9999th.  
37  
(5) Click on  
The message “Close the malfunction log display? ” will be displayed.  
Click on to end or click on to not end.  
is clicked, the Main Screen is returned.  
to end the Malfuncion Log Screen.  
Note: When G-50A is connected to the system, the malfunction log of OC is eliminated.  
Please check the malfunction log in G-50 to check the malfunction log of OC.  
3.8.2 Screen Functions and Operations  
(1) Click on  
and the Address Change Screen appear.  
Click on  
to change the address.  
The unit attributes are displayed at this time.  
(If there is no unit at the address given, the attributes are not  
given.)  
Once the address has been set, click on  
The units are changed.  
.
If there is no unit at the address given, the message “Unit doesn’t  
exist in this address. Retry again.” will appear.  
Click on  
to return to the Address Change Screen.  
(2) Click on  
Click on  
and the message “Clear the malfunction log. Is it OK?” will appear.  
to clear or click on  
to not clear.  
(3) ”Menu Bar”  
The menu bar displays [File] and [Help].  
- By clicking [File] and then selecting “Save as …” from the sub-menu, the Malfunction Log data will  
be output and saved in the CSV format. This data can not be viewed on the offline screen.  
- Click on [File] and then select “Return“ from the sub-menu to end the Malfunction Log Screen  
and return to the Main Screen.  
- Click on [Help] and an explanation about "Terminology" and "Operation Method" will be appear.  
[Refer to 3.6 Connecting Information 3.6.2 (2)”Menu Bar”]  
* The error history being memorized by G-50 can also be monitor-displayed.  
(Display can not be performed when connecting with MN Converter.)  
The system controllers other than G-50 can not provide the monitoring of error history.  
38  
3.9 Optional Setting  
* Items Performed Here  
- Self-Diagnosis Monitoring  
: The self-diagnosis function (LED for service monitor) to be performed  
with Dip-SW on the circuit board of the outdoor unit can be monitored.  
: Controlling of unit operation can be performed in the same manner as a  
remote controller.  
- Operation Control  
- Sending Command  
: Allows to monitor the response for any M-NET command transmitted  
to the unit.  
- Monitoring of Pre-error Data : The operation status of the unit (OC/OS) until generating an error can  
be monitored in a unit of minute.  
- Date / Time Setting  
: A setup of the present time can be performed to outdoor unit.  
(It is used for the time when abnormalities occurred.)  
(1) Click on  
from the function selection buttons on the Main Screen.  
(2) Click on the units to be monitored or operated.  
(3) The Optional Setting Screen will be appear.  
Click on [Item] to be monitored or operated.  
- Click on  
and the Address Change Screen  
appears.  
[Refer to 3.8 Malfunction Log 3.8.2 (1)]  
- The sending/receiving data are displayed on the  
[Lower Column].  
(4) Click on  
to end the Optional Setting Screen  
and return to the Main Screen.  
3.9.1 Self-Diagnosis Monitoring  
(1) Click on  
and the Self-Diagnosis  
Monitoring Screen will appear.  
(2) Set the self-diagnosis SW value with  
.
For the set value, use the No. on the List of LED monitor  
display of the Service Handbook for each unit.  
(3) After setting the set value, click on  
.
The self-diagnosis LED display will be shown with flag or  
numerial value.  
If the unit other than the outdoor unit or the set value being not  
corresponded is sended, the characters “Not corresponded”  
and “Attribute and Version” are displayed.  
(4) Click on  
to end the Self-Diagnosis Monitoring Screen and return to the Optional  
Setting Screen.  
3.9.2 Operation Control  
[Refer to 3.10 Operation Control]  
39  
3.9.3 Sending Command  
(1) Click on  
and the Sending  
Command Screen will appear.  
(2) Input M-NET command desired to transmit by  
clicking on the button.  
Direct input from the keyboard is also possible.  
(3) After inputting command, click on  
. Response command is displayed on [Answer] column.  
(4) Click on  
Command Screen and return to the Optional Setting Screen.  
* NOTE  
Use this function after obtaining the knowledge of M-NET command.  
to end the Sending  
3.9.4 Monitoring of Pre-error Data  
(1) Click on  
and the Pre-error Data  
Screen will appear.  
- When it chooses except the outdoor unit or  
constant speed unit (OS), the message of  
This model doesn’t have the function of  
Monitoring of Pre-error.” is displayed not allowing  
operation.  
(2) As the screen opens, the monitoring of the data of  
the selected unit before error occurred will  
automatically be started.  
(3) After ending the monitoring, the data of the selected unit before error occurred is displayed in a unit of  
minute on Pre-error Data Screen.  
Each figure on the upper column indicates a number of minute before generating an error respectively.  
The change of the display content is performed with Up/down, left/right scroll bar.  
The number of displayed items and that of the stored data (per minute) differ depending on the  
selected item.  
(4) ”Menu Bar”  
The menu bar displays [Return] and [Help].  
- Click on [Return] to end the Pre-error Data Screen and return to the Optional Setting  
Screen.  
As the screen to save data will appear, change the data  
name as required and save it. You may enter your  
comment also.  
After saving, return to the Optional Setting Screen.  
- Click on [Help] and an explanation about "Terminology" and  
"Operation Method" will be displayed.  
[Refer to 3.6 Connecting Information 3.6.2 (2)”Menu Bar”]  
40  
3.9.5 Date / Time Setting  
(1) Click on  
. The Date / Time Setting  
Screen opens and the present time of PC is displayed.  
* When the unit which does not correspond to a setup of  
time is chosen, the message of "This function is not  
available" is displayed, and it cannot set up.  
(2) A click of  
sets the time currently displayed to a unit.  
* The time to set up can also be changed on a screen. Cursor is united with a change point and  
a numerical value is inputted.  
(3) Click on  
to end the Date / Time Setting Screen and return to the Main Screen.  
41  
3.10 Operation Control  
* Items Performed Here  
- ON / OFF of the unit, the operation mode and setting the temperature can be performed in the same  
manner as a remote controller.  
3.10.1 Screen Transfer Operation  
(1) Click on  
from the function selection buttons on the Main Screen.  
(2) Click on the unit to be controled.  
(3) The Operation Control Screen will be appear. This display shows the current conditions.  
3.10.2 Screen Functions and Operation (Indoor unit, LOSSNAY unit)  
(1) Set each desired [Item].  
(2) After setting the operation item, click on  
* The item will not be transmitted if a "check" is  
removed. Please remove a check if needed.  
.
* Click on  
and the command which  
resets a filter sign will transmit.  
* If "  
" is chosen,  
operation can do the whole system in a package.  
(Only four items of ON/OFF,Mode,Temp.Set,and Fan.)  
However, [Operation(ON)] cannot be operated.  
(3) Click on  
and the  
Address Change Screen will appear.  
Refer to [3.8 Malfunction Log 3.8.2 (1)]  
(4) ”Menu Bar”  
[Help] appears in the menu bar.  
Click on [Help] and an explanation of the "Operation Method" will appear.  
[Refer to 3.6 Connecting Information 3.6.2 (2)”Menu bar”]  
(5) Click on  
to end the Operation Control Screen.The Main Screen will return.  
Notice :  
When LEV OPENING is changed, to prevent failure to release the LEV opening after test run, close the  
operation control screen. This release the LEV opening on this screen automatically.  
However when moving to the operation control screen from the operation monitor screen, the LEV opening  
will be retained even by closing this screen.  
At a timing when finishing the operation monitor screen, the LEV opening can be released.  
42  
3.10.3 Screen Functions  
and Operation(BC Controller)  
(1) Click on the button corresponding to the valve  
number you want to change.  
“0” represents “close” and “1” represents “open”.  
To change the valve setting, perform  
“Fix Release” --> “Fix”  
(2) After setting, click on  
(3) Click on  
.
to check the current conditions.  
(4) Change the LEV opening with  
LEV opening. Click on  
contents.  
. Set to the  
to send the setup  
(5) After adjustment by solenoid valve and LEV opening change is complete, click on  
.
The Main Screen will return. At this time, the contents set at this screen become invalid.  
Notice  
To prevent failure to release the status set after test run, close the operation control screen of BC/BS controller.  
This releases all the content set on this screen automatically.  
However when moving to the operation control screen of BC/BS controller from the operation monitor screen,  
the set content will be retained even by closing this screen.  
At a timing when finishing the operation monitor screen, the set content can be released.  
43  
3.11 Free contact of indoor unit  
* Items Performed Here  
- When utilizing the [Indoor unit free contact mode] which uses the external input/output of Free Plan  
indoor unit (Building-Multi) together with G-50 and TG 2000, the contact action of the indoor unit can be  
tested with this function.  
3.11.1 Starting of this function  
(1) Screen moving operation and its method  
a) Clicking [Option] of the menu bar on the main  
screen and then clicking [IC free contact …] of the  
sub-menu will display the screen for the free  
contact of indoor unit.  
* NOTE  
[IC free contact …] can be chosen only when  
G-50 is Ver.2.60 or more.  
In the case when connected via G-50, the screen shown  
right will appear once.  
Now the necessary information is under collecting  
from G-50.  
3.11.2 Monitoring of contact status  
(1) Manual monitoring  
To manually check the contact status of indoor units  
at each address, select the [Manual monitor] mode.  
a) Click the [Manual monitor] button on the mode  
selection section.  
b) Click the [Address button] of the unit desired to  
be monitored. The contact status will be monitored  
from the unit for display.  
[Attribute]  
The unit attribute will be displayed.  
[Indoor unit contact mode]  
The contact mode being set will be monitored,  
and a check mark will be affixed on the applied  
mode.  
[Input contact (monitor)]  
The ON/OFF status of each input contact will be monitored for display.  
[Output contact (monitor/operation)]  
The ON/OFF status of each output contact will be monitored for display.  
In the case of output contacts, the status shown with bold letter represents the present status.  
*In the case of non-objective attribute, and when the contact mode is under normal control,  
the above monitor display will be [ - ].  
44  
(2) Automatic monitoring  
To automatically monitor the contact status of indoor  
units of No.1 ~ 50 repeatedly,  
select the [Auto monitor] mode.  
a) Click the [Auto monitor] button on the mode  
selection section.  
The contact status of indoor units of No.1 ~ 50 will  
automatically be monitored, and this operation will  
be repeated.  
The display for [Attribute], [Indoor unit contact  
mode], [Input contact (monitor)] and [Output  
contact (monitor/operation)] are identical to that in  
the manual monitoring.  
* In the case to terminate the auto mode, selecting other mode will stop the monitoring.  
3.11.3 Operation of output contact  
(1) Contact operation  
To operate for the ON/OFF selection of the output  
contact of indoor units, select the [Operation contact]  
mode.  
a) Click the [Operation contact] button on the mode  
selection section.  
b) Click the [Output contact (ON/OFF)] button of the  
unit for which the ON/OFF of the output contact  
is desired to be selected for change.  
*The state where the button is being depressed  
(with bold letter) displays the present output status.  
[Option] function  
Affixing a check mark to [It checks before  
transmission] displays the warning screen as  
shown right before transmitting actual transmission  
command at the operation of output contact.  
To continue the transmission, click [Yes].  
When a check mark is not affixed, the transmission  
command will be transmitted at the clicking of the  
[Output contact (ON/OFF)] button simultaneously.  
3.11.4 Termination of this function  
(1) Clicking the [Close] button will close this screen and return to the main screen display.  
45  
4
Off-Line Monitor Operating Method  
4.1 Off-Line Monitor Screen Transfer  
Title Screen  
Operation Monitor  
(Operation status monitor screen)  
(Operation monitor  
Data list screen)  
(Trend graph screen)  
System Information  
Monitoring of Pre-error Data  
(System info. Data list screen)  
(Pre-error Data list screen)  
(System information screen)  
(Pre-error data screen)  
46  
4.2 Function Chart  
4.2.1 Operation Monitor  
Off-Line Analizing ---------------------[Refer to 4.3.1]  
Monitors and prints about unit data saved in On-Line “3.7 Operation Monitor”.  
Graph  
---------------------  
[Refer to 4.3.2]  
The operation data obtained can be graphed for display.  
Check Mail ------------------------------- [Refer to 4.3.3]  
Extracts the operation monitoring data being mail-transferred by the remote monitor mode from the mail  
server.  
4.2.2 System Information Monitor  
Off-Line Analyzing --------------------- [Refer to 4.4.1]  
Monitors and prints about unit data saved in On-Line “3.4 Main Screen”.  
4.2.3 Monitoring of Pre-error Data  
Off-Line Analizing ---------------------[Refer to 4.5.1]  
Monitors and prints about unit data saved in On-Line “3.9.4 Monitoring of Pre-error data”.  
4.2.4 Function common for each screen (Filing operation)  
Delete Data ------------------------------- [Refer to 4.6.1]  
The offline data selected can be deleted.  
Export -------------------------------------- [Refer to 4.6.2]  
Allows to output the off-line data selected on the screen as a separate file from the database.  
Import -------------------------------------- [Refer to 4.6.3]  
Allows to take the off-line data being output as a file by Export into the database.  
Text Convert ---------------------------- [Refer to 4.6.4]  
Allows to output the off-line data being displayed on the screen as a file in Text format from the  
database.  
The system information data can not be converted. The Pre-error data can be converted in text on  
Offline Analysis Screen.  
- Changing the name of monitor data  
You may change the monitor data name on the screen of the data list.  
- Right-clicking menu  
Clicking the right button of the mouse on the [Monitor data] desired to be operated displays  
the pop-up menu. Using the pop-up menu facilitates your operation.  
- The offline mode includes 2 types, the [normal mode] and [wide area access mode].  
Although the functions of both modes are almost same, however, under the [wide area access mode],  
the following functions are provided additionally.  
1) Display of monitored name objective for data collection  
The [AREA name], [Customer] and [Air conditioning system name] are shown for each data obtained.  
2) Display of extracted data  
By selecting [AREA name] and [Customer name], the relevant data only can be displayed.  
Notice: Both the data obtained by online under normal mode and that under wide area access mode can  
be displayed commonly under both offline modes.  
47  
4.3 Operation Monitor  
* Items Performed Here  
- Monitors and prints about the System Information and the Operating Data of units saved using the on-line  
monitor.  
4.3.1 Off-Line Analyzing  
(1) Click on  
Operation Monitor.  
to display the data list screen of  
(2) Click on [Monitor Data] desired to be monitored.  
(3) Click on  
.
Notice: This covers the operation with the menu of the  
right-clicking of the mouse.  
(Refer to 4.6.6 Right-clicking menu.)  
(b)  
(4) Operation Status Monitor Screen  
(a) Click on the  
buttons to display  
data from one minute before or one minute after.  
(b) ”Menu Bar”  
The menu bar displays [Return], [Print],  
[Time-Searching], [Help].  
- Click on [Return] to end the Operation Status  
Monitor Screen.  
[Refer to (c)]  
- Click on [Print] and then select “Print screen” from the  
sub-menu.  
The hard copy of the screen will be printed from the  
connected printer.  
.
- Click on [Time-Searching] and the Time Searching  
Screen will appear.  
Enter the [Date] and [Time].  
(When entering the time, refer to the monitor data time.)  
Once the time has been entered, click on  
The entered data will appear.  
.
If no time data has been entered, data for the nearest  
time will appear.  
Notice: Set the data/time to be entered to the time presented within the monitor data.  
Setting to the time outside of the monitor time may cause to disable the search function.  
48  
- Click on [Help] and “Explanation of Terminology” and “Operation Method” sub-menus can be  
selected.  
[Refer to 3.6 Connecting Information 3.6.2 (2) Menu Bar”]  
(c) Click on [Return] on the menu bar to end the Operation Status Monitor Screen.  
The screen returns to the data list screen of Operation Monitor.  
4.3.2 Graph  
(1) Click on  
Operation Monitor.  
to display the data list screen of  
(2) Click on [Monitor Data] desired to be monitored.  
(3) Click on  
.
(4) Trend Graph Screen  
*For the Procedure for graphing, please refer to [ 3.7.3 (1) Procedure for graphing].  
(a) The menu bar  
[Return], [Print] and [Option] are displayed on the  
menu bar.  
1) [Return] is to be clicked when finishing Trend  
Graph. [Refer to (c).]  
2) Clicking [Print] allows selecting the sub-menu of  
"Hard Copy."  
Clicking "Hard Copy" displays a message of  
[Print the data?]. Clicking  
prints out the  
screen presently displayed as it is.  
3) Clicking [Option] allows selecting the sub-menu of "Graph detail setting ---", "Time search ---" and  
"Sampling setting ---."  
- Clicking "Graph detail setting ---" displays Graph Detail Setting Screen.  
For the setting method, please refer to [3.7 Operation Monitor 3.7.3 (1) Procedure for graphing].  
Clicking  
of [Please wait for a moment.] and then displays a message of [x-records data read !!].  
Click to display Trend Graph Screen.  
after completing the setting on Graph Detail Setting Screen displays a message  
*The sampling time to allow graphing by offline system is limited to 1515 minutes (records)  
maximum. If 1515 minutes (records) are exceeded, the data after it is not displayed on graph.  
- Clicking "Time search ---" displays Time Search Screen.  
For the operation method, please refer to [4.3.1 (4)(b) MENU BAR [Time searching]].  
* When the sampling interval is not set up in 1 minute, it does not search, even if it performs  
a time search function.  
49  
- Clicking "Sampling setting ---" displays Sampling  
Setting Screen.  
Set the sampling time (interval) by moving [Scroll bar]  
or input through the keyboard.  
For the sampling interval, set the time interval of the  
abscissas axis with 1 ~10 minutes.  
For the horizontal grid line, refer to [3.7.3 (1) Procedure for graphing].  
(b) Screen function and operation  
1) Clicking [Graph number] makes the graph line bold.  
2) Moving [Scaler] by dragging displays [Data] on the  
scaler at the current value column, and [Date/Time]  
at the lower part of the graph number.  
3) Moving [Scroll bar] by dragging or clicking  
moves the range of the graph being displayed.  
* NOTE  
When a scroll bar or  
is clicked, a scroll button  
may sometimes move continuously.  
In this case, it clicks again and please let me move to  
the position which wants to see graph.  
4) Clicking  
displays Graph Detail Setting Screen.  
For the setting method, refer to [3.7.3 (1) Procedure for graphing].  
5)  
is to be clicked when finishing Trend Graph.  
(c) To finish Trend Graph, click [Return] of [MENU BAR] or  
trend graph?] will be displayed.  
. Then a message of [Finish the  
Click  
to finish while click  
not to finish.  
Clicking  
returns to Operation Monitor Data list screen.  
50  
4.3.3 Check mail  
*Mail Server Setting  
In order to provide mail checking to the operation data  
mail-messaged from G-50 by utilizing Mail communication mode  
under online mode, the setting is required relating to the  
connection of the objective mail server.  
(a) Clicking on the sub-menu “Mail server setting” of “Setting”  
on the menu bar displays Mail server setting screen.  
(b) For lan connection, click on “LAN,” set the items relating to  
mail servers, and click on  
.
Items to be set  
-
-
-
Pop server :Ip address of mail servers for receiving  
User name :User name for mail receiving  
Password :Password for mail receiving  
(c) For diaplup connection, click on ”Dialup Network,” set the  
items relating to dialup and mail servers,and click on  
.
Items to be set  
-
Connection name:dialup connection name (requires to  
set the information on the provider to be connected by  
[dialup connection] from [control panel])  
-
-
-
-
-
Dialup user name:user name for dialup connection  
Dialup password :password for dialup connection  
POP Server  
User Name  
Password  
:IP address of mail servers for receiving  
:User name for mail receiving  
:Password for mail receiving  
* When there are many amounts of data, this several hours case is in update of monitor data.  
We recommend you to set up so that interval time may be inputted into "POP Receive Interval"  
of "Mail Server Setting" and a mail check may be carried out periodically.  
(A mail check is automatically performed at the set-up interval.)  
(1) Click on  
Operation Monitor.  
to display the data list screen of  
(2) Click on  
.
Initiates the checking of the operation monitor data mail  
for the mail server, and storing of the acquired data.  
During the data transfering and storing, the progress  
rate will be displayed.  
(3) After completing of data tranffer and storing, the  
numbers of received mail will be displayed.  
(The numbers of the received mail counted here have  
no relation with the numbers displayed on the monitor data.)  
Clicking on  
Monitor.  
returns to the data list screen of Operation  
*The capacity to store the data obtained by the maintenance tool counts for 2G-bite maximum. When the  
remaining storage capacity is getting insufficient during data reception by mail, Warning Screen will appear. In  
this case, suspend the mail checking, and delete unnecessary data on Offline Screen to keep a proper capacity.  
51  
4.4 System Information  
4.4.1 Off-Line Analyzing  
(1) Click on  
of System Information.  
to display the data list screen  
(2) Click on [Monitor Data] desired to monitor.  
(3) Click on  
.
- The System Information Screen of Off-Line  
displays all connection information memorized by  
the connected G-50.  
(5)  
Notice: This covers the operation with the menu of the  
right-clicking of the mouse.  
(Refer to 4.6.6 Right-clicking menu.)  
(4) Click on the address [Button] of the attributes to be  
displayed and the [Unit Information Display  
Column] is shown in the same way as when on-line.  
The [Function Selection Buttons] cannot be used.  
(5) ”Menu Bar”  
[Return], [Print] and [Help] are displayed on the  
menu bar.  
- Click on [Return] to end the system information. [Refer to (6)]  
- Click on [Print] and then select “Hard Copy” from the sub-menu.  
The hard copy of the screen will be printed out from the connected printer.  
- Click on [Help] and an explanation “Terminology” and “Operation Method” will be displayed.  
[Refer to 3.6 Connecting Information 3.6.2 (2)”Menu Bar”]  
(6) Click on [Return] on the menu bar to end system information.  
52  
4.5 Monitoring of Pre-error Data  
4.5.1 Off-Line Analyzing  
(1) Click on  
Pre-error.  
to display the data list screen of  
(2) Click on [Monitor Data] desired to monitor.  
(3) Click on  
.
Notice: This covers the operation with the menu of the  
right-clicking of the mouse.  
(Refer to 4.6.6 Right-clicking menu.)  
(5)  
(4) On the Pre-error Data screen, the operation status  
data immediately before generating error will be  
displayed in a unit of minute.  
Each figure on the upper column indicates a number of  
minute before generating an error respectively.  
The change of the display content is performed with  
Up/down, left/right scroll bar.  
The number of displayed items and that of the stored  
data (per minute) differ depending on the selected  
item.  
(5) ”Menu Bar”  
[Return], [Text convert] of [file] and [Help] are displayed on the menu bar.  
- Click on [Return] to end the Monitor before error occurred screen.[Refer to (6)]  
- Clicking [Text convert] of [file] prepares a text file of the Before error occurred data being  
displayed.  
- Click on [Help] and an explanation “Terminology” and “Operation Method” will be displayed.  
[Refer to 3.6 Connecting Information 3.6.2 (2)”Menu Bar”]  
(6) Click on [Return] on the menu bar to end the data list screen of Pre-error Data.  
53  
4.6 Function common for each screen (Filing operation)  
* Clicking the button of "Monitor Data", "Monitor Date", "Last Updated" and "Others" at the upper  
column allows to sort the displayed data.  
* The right-clicking operation of the mouse covers the operation of each file also. For detail, refer to the item  
4.6.5 Right-click menu.  
4.6.1 Delete Data  
(1) Clicking either  
,
or  
to display Data list screen containing the file desired  
to edit.  
(2) Click on [Monitor Data] desired to delete.  
(3) Click on  
.
Then the screen to confirm the selected monitor data  
will appear.  
Clicking on  
Clicking on  
deletes the data.  
returns to Data list screen.  
Selecting monitor data collectively enables to execute batch deletion.  
This operation may be performed in the similar way of the file selection of Windows explorer (shift,ctrl).  
4.6.2 Export  
(1) Clicking either  
,
or  
to display Data list screen containing the file desired  
to edit.  
(2) Click on [Monitor Data] desired to output.  
(3) Click on  
.
The screen to store a file wiil be displayed.  
Set the storing folder, input the file name and click on  
.
*During processing operation, the progress ratio will be displayed.  
4.6.3 Import  
(1) Clicking either  
,
or  
to display Data list screen containing the file desired  
to edit.  
(2) Click on  
.
The screen to read a file will be displayed.  
Set the reading folder, input the file name and click on  
.
*During processing operation, the progress ratio will be  
displayed.  
Notice:  
The operation monitor data (*.MTD) obtained by Win3.1/95/98 versions (Ver.3.**) can also be imported.  
(The reverse operation is not allowed.)  
54  
4.6.4 Text Convert  
(1) Clicking  
to display Data list screen  
containing the file desired to edit.  
(Text conversion can also be adapted to the Pre-error  
data. For the converting method, refer to 4.5.1(5).)  
(2) Click on [Monitor Data] desired to convert into text  
format.  
(3) Click on  
The screen to confirm the selected monitor data.  
Clicking on provides text conversion  
.
processing and then a file name will be displayed.  
[Refer to 5.4 Text Convert Data]  
In the case of Operation Monitor, clicking  
select the object and method of the conversion.  
displays Data Transfer Screen prompting you to  
(a) Click on [units].  
Set the [Sampling Time] between 1-min and 10-min.  
(b) Click on  
.
”Converting! Please wait for a moment.” will be appeared,  
then a file name will be displayed.  
[Refer to 5.4 Text Convert Data]  
(c) Click on  
(d) Click on  
to transfer the data of all units.  
to end the Data Transfer Screen.  
* During processing operation, the progress ratio will be displayed.  
4.6.5 Monitor Data information convert  
- Changing the name of monitor data  
Clicking the Edit of the menu bar while focussing the  
monitor data name on the Monitor Data of which name is  
desired to be changed on the Screen listing each data will  
display the editing screen.  
On this screen, the name of Monitor Data or other relevant  
information can be edited.  
55  
4.6.6 Right-clicking menu  
- Right-clicking menu  
Clicking the right button of the mouse on [Monitor data]  
displays the pop-up menu as shown on the right screen.  
The items that can be set are same as that of the function  
button on the screen listing each data.  
(Some function is unable to operate partially.)  
Use them in accordance with your applications.  
56  
4.7 Offline Analyze on Wide area access mode  
The function of the offline mode is mostly equals that of the normal mode, however, the following function is  
provided additionally.  
1) Display of monitored name objective for data collection.  
- The [AREA name], [Customer name] and [Air conditioning  
system name] are shown for each data obtained.  
- Setting the cursor to the data provides the pop-up display  
of the [AREA name], [Customer name] and  
[Air conditioning system name] of the data.  
In order not to show the POP-UP display, click the View of  
the menu bar and remove the check mark of the  
[Show Wide Area Info.] on the sub-menu.  
2) Display of extracted data.  
- By selecting [AREA name] and [Customer name],  
the relevant data only can be displayed.  
As the other function and operation are same as that under the normal mode, please refer to Chapters 4.3 - 4.6.  
Notice:  
Both the data obtained by online under normal mode and that under wide area access mode can be  
displayed commonly under both offline modes.  
57  
5
File Names  
5.1 System Information Data  
The data saved in Section "3.4 Main Screen (2)" is stored in c:¥ProgramFiles¥mnttool32¥DATA  
- The following is an explanation of the file name  
SI_20040315_181026.MTDX  
Extension  
Monitor Time*1  
Fixed (SI)  
Default  
(Changeable to any desired name.)  
*The data obtained before Ver4.04 is represented by  
S_***_***_***.MTDX.  
5.2 Operating Status Monitor Data  
The data saved in Section "3. 7 Operation Monitor" is stored in c:¥ProgramFiles¥mnttool32¥DATA  
- The following is an explanation of the file name(Operating Status Monitor Data has been automatically  
stored at the on-line monitoring.)  
OM_20040315_181026.MTDX  
Extension  
Monitor Time*1  
Fixed (OM)  
Default  
(Changeable to any desired name.)  
*The data obtained before Ver4.04 is represented by  
M_***_***_***.MTDX.  
5.3 Pre-error Data  
The data saved in Section "3.9.4 Monitoring of Pre-error Data" is stored in  
c:¥ProgramFiles¥mnttool32¥DATA  
- The following is an explanation of the file name(Pre-error Data has been automatically stored at the  
on-line monitoring.)  
PE_20040315_181026.MTDX  
Extension  
Monitor Time*1  
Fixed (PE)  
Default  
(Changeable to any desired name.)  
*The data obtained before Ver4.04 is represented by  
E_***_***_***.MTDX.  
5.4 Text Convert Data  
The data saved in Section "4.6.4 Text Convert " is stored in  
c:¥ProgramFiles¥mnttool32¥DATA  
- The following is an explanation of the file name  
OM_20040315_181026_(001).CSV  
Extension  
Serial No. (001-999)  
Monitor Time*1  
Fixed (OM) or (PE) or (ML)  
Default  
(Able to set at Text Convert freely.)  
*The data obtained before Ver4.04 is  
represented by M(E)_***_***_***.CSV.  
*1 Monitor Time  
Monitor starting time : YYYYMMDD_HHMMSS format  
* For the data obtained before Ver4.04 via MN Converter, "MN"-"PC host name" will be displayed at the  
former part of the data.  
58  
6 How to change setting of Firewall  
How to Change Setting of Firewall for Windows XP  
1. Introduction  
When connecting Maintenance Tool through G-50A, normal communication may not be performed if Firewall,  
the security function of Windows XP, has wholly been validated.  
(* In E-Mail mode and MN converter connection, it is not related)  
Therefore, the setting of Firewall should partially be changed following the procedure indicated in Chapter 3  
How to change the setting of Firewall.  
2. Applicable case  
(1) Should the following symptoms occur at the Address  
Searching of OC (051~100), it may be possible that the  
communication from G-50A can not be received normally as  
the communication port to use has been blocked by Firewall.  
Requiring a lot of time for searching  
Not displaying the connecting relation (as shown in the right  
figure)  
In such case, terminate Maintenance Tool once, and change  
the setting of Firewall.  
3. How to change the setting of Firewall  
The method to change the setting differs depending on the Service Pack loaded as explained below.  
3-1 [For WINDOWS XP Service Pack 1]  
I) In the case of G-50 (Network) - Local connection (LAN)  
II) In the case of G-50 (Network) - Remote connection 1(Dialup)  
3-2 [For WINDOWS XP Service Pack 2]  
3-1 [For Windows XP Service Pack 1]  
I) In the case of G-50 (Network) - Local connection (LAN)  
(1) Select [Control Panel] from Start menu.  
(2) Click [Switch to Classic View] to switch the  
[Control Panel] screen to Classic View.  
(3) Double-click [Network Connection].  
[Classic View]  
(4)  
(5)  
The [Network Connection] screen will be displayed.  
Right-click on the characters of [Local Area Connection]  
to display the sub menu.  
(6)  
Select [Properties] from the sub menu, and then click it.  
59  
(7)  
The [Local Area Connection Properties] screen will be  
displayed.  
(8)  
(9)  
Select the [Advanced] tab.  
Confirm that the checking column of [Internet Connection  
Firewall] has been affixed with a check mark.  
(10) Click the [Settings - - -] button.  
(11) The [Advanced Settings] screen will be displayed.  
(12) Click the checking column of [Internet Mail Server [SMTP]]  
within the [Service] tab to affix a check mark.  
(13) Click the [OK] button to close the [Advanced Settings]  
screen.  
II) In the case of G-50 (Network) - Remote Connection (Dialup)  
The procedure for the items of (1) ~ (3) is same as that of G-50 (Network) - Local Connection (LAN).  
(4) Open the [Network Connection] screen.  
(5) Select the Dialup name used for G-50 (Network) - Remote  
Connection1 (Dialup), and right-click to display the sub  
menu.  
(6) Select [Properties] from the sub menu displayed.  
(7) [Properties of (Dialup name)] will be displayed.  
(8) Double-click the [Advanced] tab.  
(9) Confirm that the checking column of [Internet Connection  
Firewall] has been affixed with a check mark.  
(10) Click the [Settings - - -] button.  
60  
(11) [Advanced Settings] will be displayed.  
(12) Click the checking column of [Internet Mail Server [SMTP]]  
within the [Service] tab to affix a check mark.  
(13) Click the [OK] button to close the [Advanced Settings] screen.  
Now the setting of Firewall has completed. Close all screens and start Maintenance Tool.  
Caution: For security protection while connecting with Internet and the like, it is recommended to restore  
the settings of Firewall to the original one after terminating Maintenance Tool.  
(Remove the check mark of [Internet Mail Server [SMTP]] to restore its original status.)  
3-2 [In the case of Windows XP Service Pack 2]  
With Windows XP Service Pack 2, the [Windows Security Alert]  
screen will be displayed at the initial starting (G-50-Network) of  
Maintenance Tool.  
(No display in the case of Service Pack 1)  
Selecting the [Unblock] button on this screen completes all  
settings of Firewall.  
Supplement: For Windows XP ServicePack2, it may be set whether the receiving port of the network is  
to be blocked or not per application. Selecting [Unblock] realizes normal communication by  
opening minimum receiving ports required during the operation of the relevant application  
program. After the termination of the application, the receiving ports not used will  
automatically be blocked for further security.  
61  
On the [Windows Security Alert] screen, if [Keep Blocking] or [Ask Me Later] has been selected, the settings of  
Firewall should be changed manually.  
The method of change is given below.  
(1) Select [Control Panel] from the Start menu.  
(2) The [Control Panel] screen will be displayed.  
(3) Click [Network and Internet Connections].  
(4) Click [Network Connections].  
(5) The [Network Connections] screen will be displayed.  
(6) Right-click on the characters of [Local Area Connection] to  
display the sub menu.  
(7) Select [Properties] from the sub menu, and then click it.  
(8) The [Local Area Connection Properties] screen will be  
displayed.  
(9) Select the [Advanced] tab.  
(10) Click the [Settings - - -] button.  
62  
(11) The [Windows Firewall] screen will be displayed.  
Confirm that Firewall is being set to [On [recommended]].  
Do not affix a check mark to [Don't allow exceptions].  
(12) Click the [Exceptions] tab.  
(13) Click the checking column of [MntTool32(Maintenance Tool)] to affix  
a check mark.  
When Maintenance Tool is not displayed on the program list, click the  
[Add Program - - -] to add Maintenance Tool.  
(a) Clicking the [Add program - - -] button displays the screen to add a  
program.  
(b) Clicking the [Browse - - -] button on the [Add a Program] screen  
displays the [Browse] screen.  
(c) After selecting the Programs  
[C:¥Program Files¥MntTool32¥MntTool32.exe] (Default folder)  
of Maintenance Tool from the [Browse] screen, click the [Open]  
button.  
(d) Select MntTool32 from Programs: on the [Add a Program] screen,  
and click the [OK] button.  
(e) Here, MntTool32 has been registered to the Programs and  
Services: on the [Exceptions] tab screen of Windows firewall.  
[Refer to (13).]  
(f) Click the checking column of MntTool32 to affix a check mark.  
(14) Click the [OK] button to close the [Windows Firewall] screen.  
Now the manual setting of Firewall has completed. The same status as that when [Unblock] of  
[Windows Security Alert] was selected will be presented.  
Close all screens and start Maintenance Tool.  
63  
7
Troubleshooting?  
Trouble When Installing or Starting  
Trouble  
Cause  
Repair  
Cannot install.  
Cannot start application.  
Install CD-ROM not properly positioned. Properly position Install CD-ROM.  
Insufficient memory.  
End other applications.  
OS is not an English version.  
Regional options setup, changing into  
English area form. Or after changing date  
separator into [/], time separator into [:],  
and a decimal point mark is changed into  
[.], it tries. (Refer to 1.2.1 *1)  
The message of ”Can’t Connect to G50” The IP address of G-50A or PC is  
Input the correct address.  
is displayed at on-line starting.  
incorrect.  
LAN cable is not connected.  
Connect securely LAN cable between  
G-50A/HUB/PC.  
The message of ”Maintenance Tool can’t The S/W version of G-50A is older than  
The maintenance tools can not be  
connected to the older version of G-50A  
than Ver2.40. Use the new version  
G-50A.  
connect to old version G50! Use G-50  
upper version2.40!” is displayed at the  
on-line starting.  
Ver2.40.  
(Recommended Ver2.50 or more )  
To use the E-mail connection mode, the  
version of G-50 should be above 2.60.  
A cross type RS-232C cable is being  
used. Make sure MN converter and PC  
are properly connected.  
The message “M-Net interface board not -RS-232C cable and MN converter are  
connected” appears.  
not connected.  
-A straight type RS-232C cable is being  
used.  
(Refer to Operator's Manual for the MN  
converter.)  
MN converter is not turned on.  
Connect the MN converter and the air  
conditioning unit to the M-Net  
transmission line.  
(Refer to the Operator's Manual for the  
MN Converter)  
A message of " Monitor data size is very The memory capacity to store data is  
large!! Please, delete old monitor data!!" is insufficient.  
displayed at starting.  
Move to Offline Screen, and delete  
unnecessary data.  
A message of " Maintenance Tool can’t  
The license registration has not been  
Purchase the license No., and register the  
license for G-50.  
connect to this G-50! Because, this G-50 done for G-50.  
is not licensed!!" is displayed at starting  
under the online mode.  
A message of " The term of validity of the The term of validity of the installed version It upgrades. Please upgrade periodically  
installed version went out.!!" is displayed went out.  
at starting.  
Maintenance tool does not start.  
Trouble with Main Screen  
Trouble  
Cause  
Repair  
Cannot select function selection buttons. Collecting data about individual units  
Can be used when communication with all  
the units selected by manual search have  
completed communication.  
using manual search. (Unit is  
communicating.)  
A[**]appears in the unit address button  
for an existing unit.  
-No response from that unit.  
-Attributes cannot be known due to  
communication error.  
Wait a moment and then click on the  
address button for the same unit again.  
64  
A[**]appears in the unit address button for Interference caused an non-existing unit Wait a moment and then click on the  
a unit that does not exist.  
to appear.  
address button for the same unit again.  
The[**] display will disappear.  
A[??]appears in the address button.  
There is a unit that is not compatible with Refer to the explanation on terminology in  
the maintenance tools.  
help.  
If there is no explanation, the unit is not a  
compatible type.  
Address searching takes 3 minutes or  
more per set. (G-50 connection)  
The port required for communication is  
In this case, the communication  
being protected by the Firewall checking transmitted from G-50 may not partially be  
function of Windows or anti-virus  
software.  
received. Please remove the check mark  
on the Firewall function of the necessary  
port. (For detail, please refer to Page 57.)  
(If the version of G-50 is more than 2.50,  
only [IC] can be searched, even if it uses  
FIREWALL. However, [OC] reference  
cannot be performed. Moreover, since  
other functions cannot operate normally,  
please be sure to remove a check.)  
When a maintenance tool is not ended  
In this case, please perform "Stop mail  
normally, G-50 will be in a data resending communication" of 3.4 (2), and start a  
state, and LAN communication will  
increase.  
maintenance tool again after waiting  
about 15 minutes.  
The version of G-50 is old.  
A recommendation version is 2.50 or  
more.  
Connecting information Trouble  
Trouble  
Cause  
Repair  
Cannot switch to connection information A unit other than an outdoor unit (OC) has Refer to 3.6.1  
screen.  
been selected.  
The connection data display does not  
An operating SC other than remote  
Click on remote control.  
appear when the operating system SC is control has been clicked.  
clicked.  
Monitoring of connection data cannot be  
done from operating SC other than  
remote control.  
Operation Monitor Trouble  
Trouble  
Cause  
Repair  
The monitor display screen on the  
Because of the increased re-transmission Please take a countermeasure against  
operation monitor has red characters.  
process work due to abundant  
the communication noise source in this  
case.  
communication noise, data may not be  
monitored fully within the rated cycle.  
All of the characters on the monitor  
display for some units are red.  
There is no answer from the unit.(Cannot Error with unit.  
communicate with the unit.)  
Refer to the service handbook for that  
unit.  
The message of ” G50 can't Connect to  
SMTP Server !  
The dial-up router is not connected. Or  
connected but incorrectly.  
By referring to Instruction Manual of  
Dial-up router, connect or set correctly.  
or G-50 Date Setting is wrong !!  
Continue ?” is displayed at remote  
monitor setting.  
The default gateway of G-50A is not set. Set correctly by using the G-50A initial  
setting tool. (Refer to Instruction Manual  
of G-50A initial setting tool.)  
The incorrect display of the receiver  
address is pointed out by SMTP.  
Set the correct mailing address.  
The Monitor Finish Date is older than the Set the monitor finish date correctly.  
current date/time of G-50A.  
(However when connecting to G-50A in a  
region with a time differential, set it by  
considering the time in that place.)  
Move to Offline Screen, and delete  
A message of " Monitor data size is very The memory capacity to store data is  
65  
large!! Please, delete old monitor data!!" is insufficient.  
displayed during collecting data.  
unnecessary data.  
Data becomes a red display and the "-"  
display.  
Since data cannot receive normally.  
- Reduce the number of a monitor.  
- There is too much number of a monitor. - Cope with noise generating origin.  
- Data transforms itself by a noise.  
* Also when returning from a graph  
screen to an operation screen, it may  
become a red display and the "-"  
display, but it is normal.  
Malfunction Log Trouble  
Trouble  
Cause  
Repair  
Cannot clear malfunction log  
The unit is not compatible with  
malfunction log clear.  
The malfunction log cannot be cleared.  
There is an error code, but the contents of This is a newly added error code and is  
Refer to the service handbook for that  
unit.  
the error are not displayed  
not compatible with the maintenance  
tools.  
Operation Monitor Mail Communication Mode Trouble  
Trouble  
Cause  
Repair  
Operation monitor mail cannot receive  
normally.  
Please set up the right information again  
after performing "Stop mail  
A mail address and SMTP server  
information were made a mistake in and  
set up by mail communication setup.  
The mail address a contract of is not  
made with a provider was set as [FROM:  
communication" of 3.4 (2).  
Please set the regular mail address a  
contract of is made with the provider to  
[FROM: Mail Address].  
Mail Address].  
(When using dialup)  
The mail address of recipient (To:)  
acquires and sets up the address only for  
maintenance tools.  
The mail address of recipient (To:) is not  
an address only for maintenance tools.  
(The mail address used usually is set up.  
In this case, once other mail software  
receives mail, operation data mail will be  
deleted from a mail server.)  
The analysis screen of the operation  
monitor data (which carried out mail  
The system configuration information  
acquired from G-50 immediately after a  
Please delete the corresponding data.  
Text conversion can be carried out and  
data can be outputted.  
acquisition by OFFLINE) is not displayed. mail communication setup was not  
acquired normally.  
Mail communication mode was set up  
When mail communication mode is set up  
from the maintenance tool of a remote  
place, mail acquisition of operation data  
from the maintenance tool of a remote  
place, and the mail address of recipient  
(To:) was set as another addressing to a can be performed only with the  
maintenance tool of a remote place.  
(System configuration information mail is  
transmitted from G-50 immediately after a  
mail communication setup.  
maintenance tool which set up.  
Please make a set the mail address of a  
maintenance tool which set mail  
communication mode to the mail address  
of recipient (To:).  
However, the maintenance tool by the  
side of a setup is using dial-up service,  
and mail transmission cannot be  
performed.  
Consequently, since the maintenance tool  
with which mail is transmitted cannot  
acquire system configuration information  
mail, even if it receives after that  
operation monitor data mail, it does not  
indicate by normal.  
66  
Specific troubles induced by E-mail connection mode  
Trouble  
Cause  
Repair  
The message of ” Not connectable to mail The initial information is not being set to Execute the initial setting of Maintenance  
server.” or “Not connectable to G-50.” Is G-50. Tool or G-50A mail address on the local  
(The mail address of Maintenance Tool is G-50A by using the G-50A initial setting  
not being registered previously.) tool.  
The mail address normally obtained is not Verify the set contents of the mail  
displayed.  
being set.  
server/mail address.  
The version of G-50 is not exceeding  
2.60.  
Obtain and use the mail address  
individually for each Maintenance Tool  
The setting of the mail server address is PC.  
not correct.  
Set the connection environment correctly.  
The setting of environments like for LAN  
cable connection is not correct.  
The message of “Network possibly  
disconnected finishing Maintenance  
Tool.” is displayed.  
Displays when the normal communication Maintenance Tool is finished forcibly.  
with G-50 was not performed.  
Restart Maintenance Tool after a while.  
The message of “? operation status mails Displays when the operation monitor mail After removing the operation monitor mail  
at mail server. After receiving mail under is remained at the mail server. The action under Off-line mode, execute E-mail  
offline mode, start E-mail mode again.  
of Maintenance Tool will be delayed  
connection mode.  
Returning to mode selection screen?” is caused by a time required by the search  
displayed.  
processing of remaining mail.  
The POP receiving interval of  
Maintenance Tool is being set to over 2  
minutes.  
The operation monitor screen is not  
displayed normally.  
Set the POP receiving interval within 1  
minute.  
Do not open [Operation control screen] for  
over 20 minutes on the operation monitor  
screen.  
[Operation control screen] is being  
opened for over 20 minutes on the  
operation monitor screen  
Free contact of indoor unit Trouble  
Trouble  
Cause  
Repair  
A menu cannot be chosen and cannot be The version of G-50 is old.  
started.  
A recommendation version is 2.60 or  
more.  
Off-Line Monitor Trouble(1)  
Trouble  
Cause  
Repair  
The message of ”Timeout Can’t connect The setting of IP address of POP server is Set the correct IP address with Mail  
to Mailserver.” Is displayed.  
incorrect.  
Server Setting.  
The setting of the IP address of PC is  
incorrect.  
Set the IP address of PC correctly.  
The message of “Invalid Parameter!” is  
displayed.  
The POP server is not set yet.  
Set POP server.  
The message of “Can’t Connect to mail  
sever!” is displayed.  
The LAN cable is not connected correctly. Connect LAN cable securely.  
. The IP address setting of POP server is Set the correct IP address with Mail  
not correct.  
The message of “POP Authention Error” The setting of the user and password of Set correctly with Mail Server Setting.  
is displayed. POP server is not correct.  
Server Setting.  
A message of " Monitor data size is very The memory capacity to store data is  
large!! Please, delete old monitor data!!" is insufficient.  
displayed during collecting the mail of  
Move to Offline Screen, and delete  
unnecessary data.  
operation data.  
A message of " Now finalizing  
Maintenance Tool !!" is displayed at  
finishing Offline, and the screen does not  
finish.  
The internal data is under arrangement at Offline Screen will automatically be  
finishing the maintenance tool.  
finished after completing this process.  
Please wait a while.  
Data cannot be imported.  
It was going to import the data acquired  
by “Maintenance Tools (Ver.3.**)”.  
Among the data obtained by Ver3.**, the  
operation monitor data (*.MTD) can only  
be imported. Regarding to other data, the  
67  
data obtained by Ver.4.** has no  
compatibility with that obtained by  
Ver.3.**.  
A message of " The file name is incorrect. It contains characters unable to be  
Please delete such special characters in  
the file name.  
--- " is displayed. Data cannot be  
imported.  
fetched in (such as [ “or”] and the like).  
Off-Line Monitor Trouble(2)  
Trouble  
Cause  
Repair  
Printing is not normally carried out for  
graph etc.  
-
Please set a setup of a printer as  
Grayscale Printing.  
In processing for the time searching or The information inherent in a district  
- Change the setting of the OS to that in  
text convert of the operation status (language) will be added on the column of English for use.  
monitor, "Date or Time is wrong" is Date and Time depending on the PC (OS) - Execute processing after deleting the  
displayed  
without  
executing  
the of the district. However, such information information (characters) inherent in the  
inherent in the district can not be read by district to be added on the column of Date  
processing.  
the maintenance tool.  
and Time.  
68  

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