Zebra® Z4Mplus/Z6Mplus™
Industrial/Commercial Printer
User Guide
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Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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Contents
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Selecting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Non-Continuous Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Continuous Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Liner Take-Up Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Rewind/Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Remove the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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Contents
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Install Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enter Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Exit Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Basic Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuration and Calibration LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
®
5 • Routine Care and Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clean the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Clean the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Clean the Peel-Off Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Clean the Cutter Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Position the Label Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Adjust the Reflective Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Select the Transmissive Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
LCD Error Conditions and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
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Contents
A • Data Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
RS-232 Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
B • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
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Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such proprietary information may not
be used, reproduced, or disclosed to any other parties for any other purpose without the expressed
written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and
designs are subject to change without notice.
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital Devices,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a residential environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the product manuals, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, the user is encouraged
to do one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
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Proprietary Statement
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this printer must be used with Shielded Communication Cables.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct
any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or
delivery of the accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, consequential damages including loss of
business profits, business interruption, or loss of business information) arising out of the use
of, the results of use of, or inability to use such product, even if Zebra Technologies has been
advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
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Declaration of Conformity
Declaration of Conformity
I have determined that the Zebra printers identified as the
Z4Mplus/Z6Mplus™-series
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
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Declaration of Conformity
Notes • ___________________________________________________________________
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To provide feedback on this document, please send your comments to [email protected], or
write your comments on this page and fax to the following:
Fax: 1.847.821.1795
Attention: TechPubs — CTC
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Warranty Information
Effective December 30, 2002
All new Zebra products are warranted by the manufacturer to be free from defect in material
and workmanship.
Printers and Related Hardware Products
Proof of purchase or shipment date is required to validate the warranty period. The warranty
becomes void if the equipment is modified, improperly installed or used, damaged by accident
or neglect, or if any parts are improperly installed or replaced by the user.
Products returned must be packaged in the original or comparable packing and shipping
container. In the event equipment is not so packaged, or if shipping damage is evident, it will
not be accepted for service under warranty. Surface transportation charges for return to
customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT
(carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from
airport to destination. If Zebra determines that the product returned for warranty service or
replacement is not defective as herein defined, the customer will pay all handling and
transportation costs.
Printers
All printers (excluding printheads) are warranted against defect in material or workmanship
for twelve (12) months from the purchase date.
Printheads
Since printhead wear is part of normal operation, the original printhead is covered by a limited
warranty as indicated below. Warranty period begins on purchase date.
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Warranty Information
Printhead
Warranty Period
Bar code label and receipt printer printheads 6 months
Plastic card printer printheads 12 months
To qualify for this warranty, the printhead must be returned to the factory or to an authorized
service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or
ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has caused any
defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s
labor and material charges required to repair the defect. The warranty becomes void if the
printhead is physically worn or damaged; also if it is determined that failure to follow the
preventive maintenance schedule listed in the User Guide has caused defect in the thermal
printhead for which a warranty claim is made.
Related Hardware Items
Products are warranted to be free of defects in material and workmanship from the date of
purchase according to this chart:
Product
Warranty Period
1 month
3 months
1 month
1 year
Accessories
Batteries
Cables
Chargers/Power Supplies
Hardware Keys
Keyboard Display Units
Parts
1 year
6 months
3 months
1 year
®
Pocket Eye
Software
1 month
3 years
®
ZebraNet Print Servers
Defective product must be returned to Zebra for evaluation. In the event of notification of
defect within the warranty period, Zebra will replace the defective item provided there had not
been damage resulting from user abuse, modification, improper installation or use, or damage
in shipping or by accident or neglect.
Supplies Products
Supplies are warranted to be free from defect in material and workmanship for a period of
six (6) months for media and twelve (12) months for ribbon from the date of shipment by
Zebra. This is provided the user has complied with storage guidelines, handling, and usage of
the supplies in Zebra printers.
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Warranty Information
Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or
possible replacement of products found to be defective in material or workmanship during the
warranty period. Zebra may in its discretion issue a credit for any such defective products in
such amount as it deems reasonable.
Repair Services
Zebra repairs are warranted against defects in material and workmanship for 90 days from the
date of repair by Zebra. This excludes printheads, which are warranted separately. This
warranty does not cover normal wear and tear. This warranty becomes void if the item is
modified, improperly installed or used, or damaged by accident, neglect, or abuse.
Warranty Exclusions & Conditions Statement
The warranties given above are the only warranties given to you. No other warranties, express
or implied, are given. Zebra does not make any implied warranty of merchantability or fitness
for a particular purpose in connection with its sale of products or services. While Zebra’s
desire is to be responsive to your specific needs and questions, Zebra does not assume
responsibility for any specific application to which any Products are applied, including, but not
limited to, compatibility with other equipment. All statements, technical information, or
recommendations relating to Zebra Products are based on tests believed to be reliable, but do
not constitute a guaranty or warranty.
Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product
claimed defective. Zebra does not assume responsibility for delays in replacement or repair of
products. Zebra shall not under any circumstances whatsoever be liable to you or any other
party for loss or profits, lost data, diminution of goodwill, or any other special or consequential
damages whatsoever with respect to any warranty claim made by you. Specifically for
software, Zebra is not liable for any incidental or consequential damages caused by abuse or
misapplication of the software or by its use in violation of the U.S. copyright law or
international treaty. No salesperson, representative, or agent of Zebra is authorized to make
any guaranty, warranty, or representation that contradicts the foregoing. Any waiver,
alteration, addition, or modification to the foregoing warranties must be in writing and signed
by an executive officer of Zebra to be valid.
Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109 U.S.A.
Phone +1 847.634.6700 or +1 800.423.0442
Fax + 1 847.913.8766
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Warranty Information
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
To provide feedback on this document, please send your comments to [email protected], or
write your comments on this page and fax to the following:
Fax: 1.847.821.1795
Attention: TechPubs — CTC
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Preface
The Preface discusses the topics and illustrates standards that are used throughout this guide.
Contents
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
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Preface
Contacts
Contacts
You can contact Zebra Technologies Corporation, USA at any of the following:
Visit us at: http://www.zebra.com
Our Mailing Address:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
Telephone: +1 847.634.6700
Facsimile: +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0)1494 472872
Facsimile: +44 (0)1494 450103
Support
You can contact Zebra support at any of the following:
Note • The Web address is case-sensitive.
US Phone Number: +1 847.913.2259
UK/International Phone Number: +44 (0) 1494 768289
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Preface
Document Conventions
Document Conventions
The following conventions are used throughout this document to convey certain information:
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdfformat, you can click the cross-reference
(blue text) to jump directly to its location.
Command Line Examples All command line examples appear in CourierNew font.
For example, you would type the following to get to the Post-Install scripts in the bin
directory:
Ztools
Files and Directories All file names and directories appear in Courier Newfont. For
example, the Zebra<version number>.tarfile and the /root directory.
Cautions, Important, Note, and Example
Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge.
Electric Shock Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
Tools • Tells you what tools you need to complete a given task.
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Preface
Related Documents
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
Figure 1 • Example of an Illustration with Callouts
2
3
4
1
PAUSE
Power LED
Pause LED
Error LED
Data LED
1
2
3
4
Related Documents
The following documents might be helpful references:
®
• ZPL II Programming Guide Volume I (part number 45541L) and Volume II (part
number 45542L).
®
• ZebraNet Wireless Print Server User Guide (part number 13422L)
• ZebraNet 10/100 Print Server User and Reference Guide (part number 47619L-001)
• ZebraNet PrintServer II™ Installation and User Guide (part number 45537L).
• The Z4Mplus and Z6Mplus Maintenance Manual (Zebra part number 13358L) contains
the information you need to maintain your printer.
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1
Introduction
This chapter shows the operational controls and location of major components needed in the
loading of media and ribbon.
Contents
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD Display Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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Introduction
External View
External View
Figure 2 shows the outside of the printer.
Figure 2 • External View
1
2
3
Electronics cover
Front panel
Media door
1
2
3
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Introduction
Front Panel
Front Panel
Figure 3 • Front Panel Controls and LEDs
2
3
1
4
5
12
11
6
7
8
10
9
PAUSE
Power LED
Pause LED
Error LED
1
2
3
Data LED
4
LCD
5
PLUS (+) Key
SETUP/EXIT Key
CANCEL Key
PAUSE Key
FEED Key
6
7
8
9
10
11
12
SELECT Key
MINUS (–) Key
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Introduction
Front Panel
LCD Display Settings
Table 1 shows front panel LCD display settings that you may wish to adjust and what they
Table 1 • Front Panel LCD Display Settings
LCD Display
Meaning/Available Settings
PRINTER READY
Ready to print labels or to configure the printer. All printer self-
tests have been performed successfully.
DARKNESS
The larger the number, the darker the print. The range is 0 to 30,
with a default setting of 10.
PRINT SPEED
TEAR OFF
The print speed is given in inches per second. The larger the
number, the faster the label prints.
Establishes the position of the media over the tear-off bar after
printing.
PRINT MODE
Tear-Off (default setting), Peel-Off, Cutter, Rewind. For more
MEDIA TYPE
Non-continuous (default setting), Continuous
Web (default setting), Mark
SENSOR TYPE
SENSOR SELECT
PRINT METHOD
Auto Select (default setting), Reflective, Transmissive
Thermal transfer (default setting using a ribbon),
Direct thermal (no ribbon)
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Introduction
Front Panel
Print Modes
You can view the current print mode on the LCD on the front panel of the printer. Refer to
modes should match the media and printer options chosen. Print mode choices are listed in
Table 2 • Print Mode Options
Mode
Printer Option
Action
Tear-Off Mode
(Default setting)
Use for most applications.
Each label or strip of labels can be torn off
after printing.
Peel-Off Mode
Use only if printer has the peel option.
Use only if printer has a cutter option.
Liner material is peeled away from the
label as it is printed. After the printed label
is removed the next label prints.
Cutter Mode
Printer automatically cuts the label after it
is printed.
Rewind Mode
Use only if printer has the rewind option. The media and/or liner are rewound onto a
core as they are printed.
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Introduction
Printer Media Compartment
Printer Media Compartment
Figure 4 shows a simplified view of your printer. Depending on installed options, your
printer may look slightly different.
Figure 4 • Media Compartment
3
2
1
5
4
6
7
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Dancer
1
2
3
4
5
6
7
Label Guide
Printhead Open Lever
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2
Printer Setup
The chapter provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Selecting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Non-Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Printer Setup
Before You Begin
Before You Begin
Review this checklist, and resolve any issues before you begin setting up your printer. When
Unpack and Inspect Have you unpacked the printer and inspected it for damage? If
Select a Site Have you selected an appropriate location for the printer? If you have not,
Attach Power Cord Do you have the correct power cord for your printer? If you are
Connect to a Data Source Have you determined how the printer will be connected to
a data source (usually a computer)? For more information, see Select a Communication
Select Media Do you have the correct media for your application? If you are unsure,
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
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Printer Setup
Unpack and Inspect the Printer
Unpack and Inspect the Printer
•
•
•
Check all exterior surfaces.
Raise the media door, and inspect the media compartment.
Save the carton and all packing material in case the printer needs to be shipped. Contact
your authorized Zebra reseller for instructions.
Report Damage
If you discover shipping damage:
•
Immediately notify the shipping company and file a damage report.
Important • Zebra Technologies Corporation is not responsible for any damage incurred
during the shipment of the equipment and will not repair this damage under warranty
•
•
Keep the carton and all packing material for inspection.
Notify your local Zebra reseller.
Storage
If you are not placing the printer into operation immediately, repackage it using the original
packing materials. The printer may be stored under the following conditions:
•
•
Temperature: –40°F to 140°F (–40°C to 60°C)
Relative humidity: 5% to 85%, non-condensing
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Printer Setup
Select a Site for the Printer
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
desk, or cart.
Provide Proper Operating Conditions
Because the printer was designed and is fabricated as an industrial-type unit, it functions
satisfactorily in a location that conforms to specified environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
Table 3 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 3 • Operating Temperature and Humidity
Mode
Temperature
Relative Humidity
Thermal Transfer
Direct Thermal
41° to 104°F (5° to 40°C)
32° to 104°F (0° to 40°C)
20 to 85% non-condensing
20 to 85% non-condensing
Allow Proper Space
The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
Provide a Data Source
If the printer will be located away from the data source, the selected site must provide the
appropriate connections to that data source. For more information on the types of
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Printer Setup
Connect the Printer to a Power Source
Connect the Printer to a Power Source
Electric Shock Caution • For personnel and equipment safety, always use an approved
three-conductor power cord specific to the region or country intended for installation. This
cord must use an IEC 320 female connector and the appropriate region-specific three-
conductor grounded plug configuration.
To connect the printer to a power source, complete these steps:
1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.
2. Plug the power cord into the mating connector on the rear of the printer.
3. Plug the other end of the power cord into the power source.
Power Cord Specifications
Depending on how your printer was ordered, a power cord may or may not be included. The
power cord used must meet your local electrical requirements. If a power cord is not included
or if the one included is not suitable for your requirements, refer to the following guidelines.
Your power cord must meet these standards:
•
•
•
The overall length must be less than 9.8 ft. (3.0 m).
It must be rated for at least 5A, 250 VAC.
The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference. The ground connection is handled by the third wire (earth) in the power cord
Figure 5 • Power Cord Specifications
1
2
3
4
AC power plug for your country
3-conductor HAR cable
IEC 320 connector
1
2
3
4
Neutral earth live in contact view
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Printer Setup
Connect the Printer to a Power Source
•
The AC power plug and IEC 320 connector must bear the certification mark of at least one
Figure 6 • International Safety Organization Marks
+
R
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Printer Setup
Select a Communication Interface
Select a Communication Interface
The way that you connect your printer to a data source depends on the communication options
installed in the printer.
Standard interfaces: The RS-232 DB-9 serial data port and the IEEE 1284 compliant
Optional Print Servers:
•
ZebraNet Wireless Print Server. For more information on this option, see the ZebraNet
Wireless Print Server User Guide (Zebra part number 13422L-001).
•
ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the
ZebraNet 10/100 Print Server User and Reference Guide (Zebra part number
47619L-001).
•
ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User
and Reference Guide (Zebra part number 45537L).
baud rate, number of data bits, stop bits, parity, and handshake (default settings are 9600 baud,
8 data bits, 1 stop bit, no parity, and XON/XOFF). Parity only applies to data transmitted by
configure the communication parameters. The values selected must be the same as those used
by the host equipment connected to the printer.
Figure 7 • Communicating Using a Serial Data Port
Printer
Computer
Male
9
25
9
9
Null modem adaptor
(if using a standard
modem cable)
50 ft. (15 mm) maximum
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Printer Setup
Select a Communication Interface
settings. The serial settings do not affect the parallel port. Refer to Parallel Data Port
on page 107 for further information.
Figure 8 • Communicating Using a Parallel Port
Computer
Printer
36-pin
male
PC
25-pin
female
25-pin
male
10 ft. (3 mm) maximum
Cable Requirements
Data cables must be fully shielded and fitted with metal or metallized connector shells.
Shielded cables and connectors are required to prevent radiation and reception of electrical
noise.
To minimize electrical noise pickup in the cable:
•
•
•
Keep data cables as short as possible.
Do not bundle the data cables tightly with the power cords.
Do not tie the data cables to power wire conduits.
Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment
using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation
above the Class B limits.
Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in
the TIA/EIA-485 Specification.
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Printer Setup
Types of Media
Types of Media
Your printer is capable of using various forms of media. These include roll and fanfold media
(Figure 9) that may be labels or card stock and that may have optional perforations, black
marks, or registration holes. The following sections contain descriptions of the various types
of media approved for use in your printer.
Figure 9 • Roll and Fanfold Media
Roll Media
(non-continuous shown)
Fanfold Media
Selecting Media
We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing.
A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically
engineered to enhance the printing capabilities of the printer and to ensure against premature
printhead wear.
Important • Certain printing conditions may require that you adjust printing parameters, such
as print speed, darkness, or print mode. These conditions include (but are not limited to):
•
•
•
printing at high speeds
cutting or peeling the media
the use of extremely thin, small, synthetic, or coated labels
Because print quality is affected by these and other factors, it is important that you run tests
to determine the best combination of printer settings and media for your application. A poor
match may limit print quality or print rate, or the printer may not function properly in the
desired print mode.
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Printer Setup
Types of Media
Non-Continuous Media
Non-continuous web media refers to individual labels that are separated by a gap, notch, or
hole (Figure 10). When you look at the media, you can tell where one label ends and the next
one begins.
Figure 10 • Non-Continuous Web Media
1
2
3
Hole
Label Gap
Notch
1
2
3
Important • When using media that has holes or notches, position the sensor directly over a
hole or notch.
Non-continuous black mark media has black marks printed on the back, which indicate the
start and end of each label. Figure 11 shows a sample of non-continuous black mark media.
Figure 11 • Non-Continuous Black Mark Media
Continuous Media
Continuous media (Figure 12) is one uninterrupted roll of material without gaps, holes,
notches, or black marks. This allows the image to be printed anywhere on the label. The
individual labels can be cut apart or stored in a roll for later use.
Figure 12 • Continuous Media
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Printer Setup
Ribbon
Ribbon
Ribbon is a thin film that is coated on one side with wax or wax resin, which is transferred to
the media during the thermal transfer process. The media determines whether you need to use
ribbon and how wide the ribbon must be.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a label scratch test, complete these steps:
1. Scratch the print surface of the media with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then...
Does not appear on the media
The media is thermal transfer. A ribbon is
required with this type of media.
Appears on the media
The media is direct thermal. No ribbon is required
for this type of media, though ribbon may be used
to help protect the printhead from abrasion with the
media.
Ribbon Width
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
Coated Side of Ribbon
Ribbon can be wound with the coated side on the inside or outside (see Figure 13), which
affects how the ribbon will be loaded in the printer. If you are unsure which side of a particular
roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which
side is coated.
Figure 13 • Ribbon Coated on Outside or Inside
Outside
Inside
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Printer Setup
Ribbon
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its backing.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon... Then...
Adhered to the label
The ribbon is coated on the outer surface.
Did not adhere to
the label
The ribbon is likely coated on the inner surface.
a. Press a corner of the sticky side of the label to the inner
surface of the roll of ribbon.
b. Peel the label off of the ribbon.
c. Observe the results again. The ink from the ribbon
should have adhered to the label. If the ink did not stick
either time, repeat the adhesive test with a stickier
adhesive, or perform the ribbon scratch test.
Ribbon Scratch Test
If you do not have labels available, perform the ribbon scratch test. This method works best if
the ribbon is not installed.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
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Printer Setup
Ribbon
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper The ribbon is coated on the outer surface.
Did not leave a mark on The ribbon is likely coated on the inner surface.
the paper
a. Flip the ribbon over on the paper so the inner side of the
ribbon comes in contact with the paper.
b. Scratch the outer surface of the unrolled ribbon with
your fingernail.
c. Lift the ribbon from the paper.
d. Observe the results again. The ribbon should have left a
mark on the paper. If not, repeat the test, starting with
the first side again. You may need to scratch the surface
of the ribbon harder.
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Printer Setup
Ribbon
Notes • ___________________________________________________________________
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__________________________________________________________________________
To provide feedback on this document, please send your comments to [email protected], or
write your comments on this page and fax to the following:
Fax: 1.847.821.1795
Attention: TechPubs — CTC
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3
Printer Operation
If you have completed the tasks and resolved the issues in the checklist in Before You Begin
on page 8, follow the instructions in this chapter to load and calibrate your printer and to print
configuration labels.
Contents
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Liner Take-Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Rewind/Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rewind Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Load the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Remove the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Manual Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Install Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Printer Operation
Front Panel
Front Panel
The front panel display shows the printer’s operating status and allows you to change settings
as needed to work with your media and label formats.
Figure 14 • Front Panel
2
1
3
4
5
12
11
6
7
8
10
9
PAUSE
Power LED
Pause LED
Error LED
1
2
3
Data LED
4
LCD
5
PLUS (+) Key
SETUP/EXIT Key
CANCEL Key
PAUSE Key
FEED Key
6
7
8
9
10
11
12
SELECT Key
MINUS (–) Key
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Printer Operation
Front Panel
Front Panel Keys
Table 4 • Front Panel Keys
Key
Function
FEED
Forces the printer to feed one blank label each time the key is pressed.
• Printer not printing: one blank label immediately feeds.
• Printing: one blank label feeds after the current batch of labels is complete.
PAUSE
Starts and stops the printing process.
• Printer not printing: no printing occurs. (Press PAUSE again to resume printing.)
• Printing: printing stops after the current label is complete.
CANCEL
Cancels print jobs when in the pause mode.
• Printer not printing: the next stored label format does not print.
• Printing: current label completes printing, and the next label format is cancelled.
Press and hold for several seconds to cancel all print jobs in memory.
SETUP/EXIT
SELECT
Enters and exits the configuration mode.
Toggles the function of PLUS (+) and MINUS (–) between the Scroll and Change
Modes.
• Press once to use PLUS (+) and MINUS (–) to change the values of the selection.
• Press again to use PLUS (+) and MINUS (–) to scroll through the menu items.
PLUS (+)
Scrolls to the next selection.
(scroll mode)
PLUS (+)
(change mode)
• Increases the value.
• Answers yes.
• Prints a label (when applicable).
MINUS (–)
Scrolls to the previous selection.
(scroll mode)
MINUS (–)
• Decreases the value.
(change mode)
• Selects the digit you wish to change.
• Answers no.
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Printer Operation
Front Panel
Front Panel Lights
Table 5 • Front Panel Lights
Light
Status
Off
Indication
POWER
The printer is off or no power is applied.
The printer is on.
On
PAUSE
Off
Normal printer operation.
On
The printer has stopped all printing operations.
Flashing
The Pause light flashes when initializing FLASH or PCMCIA memory
and in Peel-Off Mode when the label is available.
ERROR
DATA
Off
Normal printer operation (no errors).
Slow flashing
RIBBON IN warning, HEAD UNDER TEMP warning, or HEAD
OVER TEMP error.
Fast flashing
On
HEAD OPEN error.
PAPER OUT, RIBBON OUT, or CUTTER JAM errors.
Normal printer operation (no data being received or processed).
CANCEL is pressed and a format is successfully cancelled.
The printer is unable to accept more data from the host.
The printer is receiving data.
Off
One flash
Slow flashing
Fast flashing
On
A partial format has been received and no subsequent data activity.
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Printer Operation
Load Roll Media
Load Roll Media
Tear-Off Mode
Tear-Off Mode is the default mode. The printer is set to this mode in the factory. The option is
shown in Figure 15.
Figure 15 • Tear-Off Mode
3
2
1
4
8
7
6
5
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Dancer
Label Guide
Printhead Open Lever
Printed Label
1
2
3
4
5
6
7
8
To load media in Tear-Off Mode, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide out the media guide as far from the printer frame as possible.
4. Place the roll of media on the media supply hanger and orient the media properly.
5. Flip up the media supply guide.
6. Slide in the media supply guide until it touches, but does not restrict, the edge of the roll.
7. Feed the media under the dancer, through the slot in the transmissive sensor, under the
ribbon sensor, and out the front of the printer.
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Printer Operation
Load Roll Media
8. Ensure the media is against the back of the transmissive sensor. Slide in the media guide
until it touches, but does not restrict, the edge of the label.
9. Close the printhead assembly.
10. The printer is paused (the Pause light is on), press PAUSE to enable printing.
Cutter Mode
Cutter Mode requires that the cutter be installed. The option is shown in Figure 16.
Figure 16 • Cutter Mode
3
2
1
8
9
5
4
6
7
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Dancer
Label Guide
Printhead Open Lever
Cutter Module
1
2
3
4
5
6
7
8
9
Catch Tray
To load media in Cutter-Off Mode, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide out the media guide as far from the printer frame as possible.
4. Place the roll of media on the media supply hanger and orient the media properly.
5. Flip up the media supply guide.
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Printer Operation
Load Roll Media
6. Slide in the media supply guide until it touches, but does not restrict, the edge of the roll.
7. Feed the media under the dancer, through the slot in the transmissive sensor, under the
ribbon sensor, and through the cutter module.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
8. Ensure that the media is against the back of the transmissive sensor. Then, slide in the
media guide until it touches, but does not restrict, the edge of the media.
9. Close the printhead assembly.
10. If the printer is paused (the Pause light is on), press PAUSE to enable printing.
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Printer Operation
Load Roll Media
Peel-Off Mode
This setting works only with the Peel-Off Option installed on the printer. Figure 17 shows the
printer with the Peel-Off Option.
Figure 17 • Peel-Off Mode
3
2
11
1
101
5
9
6
4
7
8
Printhead Assembly
Transmissive Sensor
1
2
Media Supply Guide
Media Supply Hanger
Dancer
3
4
5
Media Guide
6
Printhead Open Lever
Peel Assembly
Label
7
8
9
Peel Lever
Tear-Off/Peel/Off Bar
10
11
To load media in Peel-Off Mode, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide the media guide as far from the printer main frame as possible.
4. Place a roll of media onto the media supply hanger as shown.
5. Flip up the media supply guide.
6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the
media.
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Printer Operation
Load Roll Media
7. Feed the media under the dancer, through the slot in the transmissive sensor, under the
ribbon sensor, and through the Peel Assembly.
8. Pull approximately 12 in. (30 mm) of media through the front of the printer.
9. Ensure the media is against the rear of the transmissive sensor. Slide in the media guide
until it just touches, but does not restrict, the edge of the media.
10. Pull down the peel lever to open the peel assembly.
11. Feed the liner over the tear-off/peel-off bar and behind the peel assembly.
12. Close the printhead assembly.
13. Close the peel assembly using the peel lever.
14. The printer is paused (the Pause light is on), press PAUSE to enable printing.
Peeling starts automatically. Press FEED to test.
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Printer Operation
Load Roll Media
Liner Take-Up Mode
The Liner Take-up option must be installed to use this mode. The option is shown in
Figure 18.
Note • This option is available on the Z4Mplus printer only
Figure 18 • Liner Take-Up Mode
3
2
12
1
11
6
7
10
4
9
5
8
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Liner Take-Up
Dancer
1
2
3
4
5
6
Label Guide
7
Printhead Open Lever
Peel Assembly
Label
Peel Lever
Tear-Off/Peel-Off Bar
8
9
10
11
12
To load media in Liner Take-Up Mode, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide the media guide as far from the maim frame as possible.
4. Place a roll of media onto the media supply hanger as shown.
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Printer Operation
Load Roll Media
5. Flip up the media supply guide.
6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the
media.
7. Feed the media under the dancer, through the slot in the transmissive sensor, and under the
ribbon sensor.
8. Pull approximately 18 in. (500 mm) of media through the front of the printer.
9. Remove the labels from the exposed media until only liner remains.
10. Ensure that the media is against the back of the transmissive sensor. Slide in the media
guide until it just touches, but does not restrict, the edge of the media.
11. Pull down the peel lever to open the peel assembly.
12. Feed the media over the tear-off/peel-off bar and behind the peel assembly.
13. Close the printhead assembly.
14. Close the peel assembly.
15. Slide the liner into the slot (see Figure 19) in the spindle of the liner take-up. Ensure that
the liner is resting against the back plate of the spindle assembly.
Figure 19 • Liner Take-Up Spindle
Slot
16. Turn the spindle assembly counterclockwise a few times to snug the liner.
17. If the printer is paused (the pause light is on), press PAUSE to enable printing. Peeling
starts automatically. Press FEED to test.
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Printer Operation
Load Roll Media
Liner Removal
1. Pull the liner slide toward you (see inset) until it stops (about a third of the way down the
liner take-up spindle).
Figure 20 • Removing Liner from Liner Take-Up Spindle
Liner Slide
Liner Slide Tab
2. Slide the liner from the take-up spindle.
Note • The liner slide moves back in place after the liner is removed.
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Printer Operation
Load Roll Media
Rewind/Peel-Off Mode
The Rewind option must be installed to use this mode. The option is shown in Figure 21.
Figure 21 • Rewind/Peel Mode
2
3
1
15
14
4
13
12
11
5
10
9
7
6
8
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Rewind Spindle
Rewind Label Guide
Thumbscrew
1
2
3
4
5
6
7
Dancer
8
Label Guide
9
Media Alignment Spindle
Printhead Open Lever
Peel Assembly
10
11
12
13
14
15
Label
Rewind Base Assembly
Peel Lever
To load media in Rewind/Peel-Off Mode, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide the media guide as far from the main frame as possible.
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Printer Operation
Load Roll Media
4. Place the roll of labels on the media supply hanger as shown.
5. Flip up the media supply guide.
6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the
media.
7. Feed the labels under the dancer, through the slot in the transmissive sensor, and under the
ribbon sensor.
8. Pull approximately 36 in. (900 mm) of label through the front of the printer.
9. Remove the labels from the first 18 in. (450 mm) of media.
10. Ensure the media is against the back of the transmissive sensor. Slide in the media guide
until it touches, but does not restrict, the edge of the media.
11. Pull down the peel lever to open the peel assembly.
12. Feed the media over the tear-off/peel-off bar, and through the slot in the peel assembly.
13. Loosen the thumbscrew and slide out the rewind media guide to the end of the take-up
spindle.
14. Slide an empty core onto the take-up spindle; wrap the liner around the core and turn the
take-up spindle counterclockwise to wind up the excess liner.
Note • The liner must be attached to the take-up spindle for the printer to operate properly.
Ensure the edge of the liner is flush against the backplate of the take-up spindle.
15. Slide the rewind media guide against the liner and tighten the thumbscrew.
16. Close the printhead assembly.
17. Close the peel assembly using the peel lever.
18. If the printer is paused (the Pause light is on), press PAUSE to enable printing.
Peeling starts automatically. Press FEED to test.
Liner Removal
To remove liner from the rewind spindle, complete these steps:
1. Cut the liner between the media alignment spindle and the rewind spindle.
2. Rotate the take-up spindle counterclockwise until the rewind media guide is in the
12 o’clock position.
3. Loosen the thumbscrew and slide the rewind media guide to the end of the take-up
spindle.
4. Slide the core with the liner from the take-up spindle.
Figure 22 •
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Printer Operation
Load Roll Media
Rewind Mode
The Rewind option must be installed to use this mode. The option is shown in Figure 23.
Figure 23 • Rewind Mode
2
3
1
14
4
13
12
5
11
10
7
6
9
8
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Rewind Spindle
1
2
3
4
5
Rewind Label Guide
Thumbscrew
6
7
Dancer
8
Label Guide
9
Media Alignment Spindle
Printhead Open Lever
Rewind Base Assembly
Peel Assembly
10
11
12
13
14
Peel Lever
To load media in Rewind Mode, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide the media guide as far from the main frame as possible.
4. Place a roll of media on the media supply hanger as shown.
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Printer Operation
Load Roll Media
5. Flip up the media supply guide.
6. Slide in the media supply guide until it just touches, but does not restrict, the edge of the
media.
7. Feed the media under the dancer, through the slot in the transmissive sensor, and under the
ribbon sensor.
8. Pull approximately 36 in. (900 mm) of media through the front of the printer.
9. Remove the labels from the first 18 in. (450 mm) of media.
10. Ensure the media is against the back of the transmissive sensor. Slide in the media guide
until it just touches, but does not restrict, the edge of the media.
11. Feed the media over the peel assembly and through the rewind base assembly.
12. Loosen the thumbscrew and slide out the rewind media guide to the end of the take-up
spindle.
13. Slide an empty core onto the take-up spindle; wrap the media liner around the core, and
turn the take-up spindle counterclockwise to wind up the excess material.
Note • The liner must be attached to the take-up spindle for the printer to operate properly.
Ensure that the edge of the liner is flush against the backplate of the take-up spindle.
14. Slide the rewind media guide against the media, and tighten the thumbscrew.
15. Close the printhead assembly.
16. If the printer is paused (the Pause light is on), press PAUSE to enable printing.
Media Removal
To remove printed media from the rewind spindle, complete these steps:
1. Cut the media between the media alignment spindle and the rewind spindle.
2. Rotate the take-up spindle counterclockwise until the rewind media guide is in the
12 o’clock position.
3. Loosen the thumbscrew and slide out the rewind media guide to the end of the take-up
spindle.
4. Slide the core with the roll of media from the take-up spindle.
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Printer Operation
Load Roll Media
Adjust Media Alignment for Rewind Option
The instructions below apply only if the printer has a Rewind option. The liner should be
installed flush against the backplate of the rewind spindle to prevent the media/backing from
winding too loosely. See Figure 24.
Do the adjustments in the order given. Do only what is needed to solve the problem.
Figure 24 • Rewind Option Adjustment Dial
4
1
2
3
Rewind Spindle Backplate
Rewind Spindle
Adjustment Dial
1
2
3
4
Printhead Assembly
To adjust the Media Alignment for Rewind Mode, complete these steps:
1. Turn the adjustment dial clockwise to move the media toward the mainframe.
2. Turn the dial counter clockwise to move the media away from the mainframe.
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Printer Operation
Load Fanfold Media
Load Fanfold Media
Fanfold media feeds through either the bottom or rear access slot. See Figure 25.
Figure 25 • Loading Fanfold Media
Rear Feed
3
1
2
4
6
2
5
7
Bottom Feed
3
1
4
6
5
7
Printhead Assembly
Transmissive Sensor
Label Supply Guide
Label Supply Hanger
Dancer
1
2
3
4
5
6
7
Label Guide
Printhead Open Lever
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Printer Operation
Load Fanfold Media
To load fanfold media, complete these steps:
1. Press the printhead open lever. The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
2. Flip down the media supply guide.
3. Slide the media guide as far from the main frame as possible.
4. Pass the fanfold media over the media supply hanger.
5. Flip up the media supply guide. Slide in the media supply guide until it just touches, but
does not restrict, the edge of the media.
6. Thread the media under the dancer, through the slot in the transmissive sensor, under the
ribbon sensor, and out the front of the printer.
7. Ensure the media is against the back of the transmissive sensor. Then, slide in the media
guide until it just touches, but does not restrict, the edge of the media.
8. Close the printhead assembly.
9. Press PAUSE.
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Printer Operation
Load the Ribbon
Load the Ribbon
The ribbon supply spindle in your printer is a dual-tension variety. Most applications require
the spindle to be in the normal position. The low tension position is recommended only when a
wide ribbon is used or if normal tension hampers the ribbon movement.
Note • Always use ribbon that is wider than the media. The smooth liner of the ribbon protects
the printhead from wear. For direct thermal printing, do not load ribbon in the printer.
Figure 26 • Ribbon Path
4
5
3
2
1
6
7
8
Strip Plate
1
2
3
4
5
6
7
8
Printhead Assembly
Release Knob
Tension Blades
Ribbon Take-Up Spindle
Ribbon Supply Spindle
Ribbon Sensor
Printhead Open Lever
To load ribbon, complete these steps:
1. Set the spindle for normal or low tension.
•
To place the spindle in the normal position, firmly pull out the spindle end cap until it
extends and clicks in place, as shown in Figure 27.
•
To place the spindle in the low-tension position, firmly push in the end cap until it
retracts and clicks in place, as shown in Figure 27.
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Printer Operation
Load the Ribbon
Figure 27 • Ribbon Spindle—Normal and Low Tension
1
2
Normal Position (Spindle End Cap Extended)
Low-Tension Position (Spindle End Cap Retracted)
1
2
2. See Figure 26. Press the printhead open lever.
The printhead assembly springs up.
Caution • Ensure that the printhead is fully open and engaged in the upright position.
If you fail to latch the printhead, it could fall on your hand during the procedure.
3. Orient the ribbon as shown. Push the ribbon roll completely onto the ribbon supply
spindle.
4. Pull the end of the ribbon over the ribbon sensor, under the printhead assembly, and out
the front of the printer.
5. Hold the ribbon snug and free of wrinkles and in line with the guide mark near the left
edge of the strip plate. Close the printhead assembly.
6. Wind the ribbon clockwise onto the ribbon take-up spindle.
Remove the Ribbon
To remove used ribbon, complete these steps:
1. If the ribbon has not run out, break it between the strip plate and the ribbon take-up
spindle.
Caution • Do not cut the ribbon on the ribbon take-up spindle. Doing so may damage
the spindle.
2. While turning the ribbon take-up spindle release knob counterclockwise, squeeze the
ribbon against the ribbon take-up spindle tension blades.
3. When the tension blades collapse into the ribbon take-up spindle, hold the release knob
and rotate the spent ribbon toward the rear of the printer. Then, slide the ribbon off the
ribbon take-up spindle.
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Printer Operation
Calibrate the Printer
Calibrate the Printer
Auto Calibration
The Z4Mplus and Z6Mplus automatically calibrate on power up. During auto calibration, the
printer determines the label length and sensor settings.
Auto calibration occurs when the printer is turned on and each time the printer recovers from
an error condition. To clear an error, open and close the printhead assembly and then press
PAUSE. The printer begins auto calibration when all errors have been cleared.
The results of the auto calibration are stored in the printer’s memory and are retained even if
printer power is removed. These parameters remain in effect until the next calibration is
performed.
,
Note • If the front panel settings for MEDIA POWER UP or HEAD CLOSE are set to
LENGTH, NO MOTION, or FEED, the printer starts printing without auto calibrating.
Manual Calibration
Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the
media and ribbon are detected more accurately. If you change the type of ribbon or media,
your printer may operate better if this calibration is performed.
For instructions, refer to Media and Ribbon Sensor Calibration (Manual Calibration)
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Printer Operation
Print a Configuration Label
Print a Configuration Label
Print a configuration label to test the printer setup. Do this when the printer is first installed, or
when the printer cannot properly detect the top of the label.
To print a configuration label, complete these steps:
1. Turn the printer power Off (O).
2. Press and hold CANCEL while turning the printer On (l). See Figure 3, Front Panel
Controls and LEDs, on page 3.
3. Release CANCEL after the DATA light turns off (approximately five seconds).
A configuration label prints showing the printer’s currently stored parameters (similar to
the labels shown in Figure 28).
Figure 28 • Sample Configuration Labels
Z4Mplus - 200dpi
Z6Mplus - 300dpi
4
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Printer Operation
Print a Configuration Label
4. Did the configuration label print correctly?
If the label...
Then...
Printed correctly
1. Go to Configuration on page 49.
Did not print or is aligned 1. Review the following items in the order shown. Do
improperly
only as many steps as needed to solve the printing
problem.
• Review Types of Media on page 15 to make sure that
you have the correct type of media for your
application.
• Review Ribbon on page 17. If you are using direct
thermal media, you do not need to use ribbon. If you
are using thermal media, ribbon is required for
printing.
• Review Load Roll Media on page 25 or Load Fanfold
Media on page 38.
• Configure the printer according to the directions given
in Basic Configuration on page 53.
• Check the position of the media sensor and move if
necessary. Follow the directions in Position the Label
Sensor on page 84.
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Printer Operation
Print a Network Configuration Label
Print a Network Configuration Label
If you are using a print server, you can print a network configuration label after the printer is
hooked to the network. A network configuration label lists the settings for the wired ZebraNet
PrintServer II (PSII) and the ZebraNet Wireless Print Server (if installed).
To print a network configuration label, complete these steps:
1. From the front panel, press SETUP/EXIT.
2. Scroll through the parameters until you reach LIST NETWORK
.
3. Confirm printing.
Figure 29 • Network Configuration Label
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Printer Operation
Adjust Printhead Pressure
Adjust Printhead Pressure
media is used.
Figure 30 • Printhead Pressure Adjustment Dials
Pressure Adjustment Dials
L
R
The pressure adjustment dials for the Z4Mplus each have four possible settings designated by
blocks of increasing size embossed on the print mechanism. The smallest block (fully
counterclockwise) is considered position 1 and the largest block (fully clockwise) is
considered position 4. The same is true for the Z6Mplus, except it has seven positions.
Set Printhead Pressure
for your media.
Some media types require higher pressure to print well. For these media, increase both dials
one position. If the media tends to shift to the left while printing, increase the right dial setting
one position or decrease the left dial setting one position. If the media tends to shift to the right
while printing, increase the left dial setting one position or decrease the right dial setting one
position.
Table 6 • Z4Mplus Printhead Pressure
Media Width
Left Dial
Right Dial
1 in. (25.4 mm)
3
4
3
3
1
1
2
3
2 in. (51 mm)
3 in. (76 mm)
3.5 in. and up (89 mm and up)
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Printer Operation
Adjust Printhead Pressure
Table 7 • Z6Mplus Printhead Pressure
Media Width
Left Dial
Right Dial
2 in. (50 mm)
6
6
7
7
6
1
2
3
4
6
3 in. (75 mm)
4 in. (100 mm)
5 in. (125 mm)
5.5 in. and up (140 mm and up)
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Printer Operation
Install Memory Card
Install Memory Card
The printer can use Type I or Type II compliant PCMCIA memory cards.
Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards and printheads.
Note • The PCMCIA card is hot-swappable. It can be installed while the printer is On (l).
To install the PCMCIA memory card, complete these steps:
1. Remove the PCMCIA card shield from the rear of the printer.
2. Insert the PCMCIA card, with the notch UP, into the card slot as shown (see Figure 31).
Insert the card far enough to cause the eject button to pop out.
Figure 31 • Installing the PCMCIA Card
Notch
Card Eject
Button
e
s
F
u
u
F
s
e
PCMCIA
Card
3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot.
The printer is now ready to operate with the additional memory or font option.
Note • Initialization of the PCMCIA card may take a few minutes; the PAUSE LED flashes
while the card initializes. If the card is already initialized, the PAUSE LED flashes only once
or twice. To verify that the card has successfully initialized, print a configuration label and
review it to see if the new memory card information is listed.
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4
Configuration
This chapter discusses detailed configuration settings and instructs you how to view or change
parameters through the front panel.
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enter Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Exit Configuration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Configuration and Calibration LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
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Configuration
Overview
Overview
After you have installed the media and ribbon and the Power-On Self Test (POST) is complete
READY. Use the front panel display and the four keys directly below it to set printer
parameters for your application.
Note • Printers that are operating on an IP network can be quickly configured in the following
ways:
®
• with the ZebraLink™ WebView (ZebraNet PrintServer II required). For information, see
the ZebraNet Networking: PrintServer II Installation and User Guide.
• with the SetWLAN configuration utility (ZebraNet Wireless Print Server required). For
information, see the ZebraNet Wireless Print Server User Guide.
Enter Configuration Mode
To enter configuration mode, complete these steps:
1. From the front panel, press SETUP/EXIT:
2. Press PLUS (+) or MINUS (–) to scroll to the setting you wish to change.
3. Press SELECT to toggle the functionality of PLUS (+) and MINUS (–) keys.
4. Press PLUS (+) or MINUS (–) to increase or decrease the value, answer yes or no, print a
label, or select the digit you wish to change.
Note • An asterisk (*) in the upper left-hand corner of the display indicates that the value
displayed is different than the currently stored value.
5. Press SELECT again to use PLUS (+) and MINUS (–) to scroll to the desired menu item.
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Configuration
Overview
Exit Configuration Mode
You can leave configuration mode at any time.
To exit configuration mode, complete these steps:
1. From the front panel, press SETUP/EXIT.
The SAVE CHANGESdisplay appears.
2. Press PLUS (+) or MINUS (–) to scroll through the choices (Table 8):
Table 8 • Save Options When Leaving Setup Mode
Description
LCD Display
Permanently saves the changes. Values are stored in the printer even when power
is turned off.
PERMANENT
Saves the changes until you change them again or until power is turned off.
TEMPORARY
CANCEL
Cancels all changes from the time you pressed SETUP/EXIT except the
darkness and tear-off settings (if they were changed).
Sets all parameters other than the network settings back to the factory defaults.
To see the factory default values, see Configuration and Calibration LCD
Displays on page 57.
LOAD DEFAULTS
Note • Loading factory defaults causes the printer to auto-calibrate.
Loads values from the last permanent save.
LOAD LAST SAVE
DEFAULT NET
Sets the wired and wireless network settings back to factory defaults.
3. Press SELECT to select the displayed choice.
4. Press SETUP/EXIT to save your choice.
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Configuration
Overview
Change Password-Protected Parameters
Certain parameters are password-protected by factory default. If you press SELECT when a
password-protected parameter is displayed on the front panel, the printer prompts you for a
password. If you do not know the password, press SETUP/EXIT to leave the prompt. You will
not be allowed to modify the parameter without entering the password.
Note • After you enter the password correctly, you do not have to enter it again until you leave
and reenter the configuration mode.
The default password is 1234. You can change the password using the ^KP(Define Password)
ZPL II command.
Password-Protect All Parameters You have the option of making all parameters
password protected. Refer to the Password Level parameter for details.
Disable Password You can disable the password protection feature to no longer prompt for
a password by setting the password to ØØØØvia the ^KPØZPL/ZPL II command. To
reenable the password-protection feature, send the ZPL/ZPL II command ^KPx, where x can
be any number that is one to four digits in length, except Ø(zero).
To enter a password, complete these steps:
1. From the front panel, enter a four-digit password at the ENTER PASSWORDprompt.
•
•
MINUS (–) changes the selected digit position.
PLUS (+) increases value of the selected digit.
2. After entering the password, press SELECT.
The parameter that you selected is displayed, and the value may be modified if the
password was entered correctly.
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Configuration
Basic Configuration
Basic Configuration
If your labels are not printing correctly, the configuration may need to be changed because the
printer defaults may not reflect the options that you need. Media, ribbon, darkness, print mode,
media type, sensor type, and print method all affect the way the printer is configured. This
section covers how to change these basic configuration options for your printer through the
controls.
information on all of the configuration options available on your printer.
Many printer settings may also be controlled by your printer’s driver or label preparation
software. See the driver or software documentation for more information.
To perform basic a configuration, complete these steps:
1. Enter the configuration mode by pressing SETUP/EXIT.
DARKNESSdisplays.
Adjust Darkness
2. Is the printed image too dark or too light? Or does the ribbon stick to the media?
If...
Then...
No
1. Press PLUS (+) to move to the next option: PRINT SPEED
2. Continue with Adjust Image Crispness and Print Speed.
1. Press SELECT.
.
Yes
2. If the labels moved forward, but the print is light or there is no print, press
PLUS (+) to increase the darkness. If the print is too dark, or the ribbon
sticks to the media, press MINUS (–) to decrease the darkness.
3. Press SELECT to accept the change.
4. Press PLUS (+) to move to the next option.
PRINT SPEEDdisplays.
5. Continue with Adjust Image Crispness and Print Speed.
Adjust Image Crispness and Print Speed
3. Is the printed image crisp?
If...
Then...
Yes
1. Press PLUS (+) to move to the next option: TEAR-OFF
2. Continue with Adjust Tear-Off Position.
.
No
Slow down the print speed by completing the following steps. Print speed is
given in inches per second (ips).
1. Press SELECT.
2. Press PLUS (+) to increase the speed or MINUS (–) to decrease the
speed.
3. Press SELECT to accept the changes.
4. Press PLUS (+) to move to the next option.
TEAR OFFdisplays. Continue with Adjust Tear-Off Position.
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Configuration
Basic Configuration
Adjust Tear-Off Position
The Tear-Off position defines the position of the label on the tear-off bar. When working with
non-continuous labels, the inter-label gap should be on the tear bar. This setting does not apply
to continuous media.
4. Are you using continuous media?
If...
Then...
Yes
1. Press PLUS (+) to move to the next option: PRINT MODE
2. Continue with Select Print Mode.
1. Continue with Step 5.
.
.
No
5. Does the inter-label gap line up on the tear bar?
If...
Then...
Yes
1. Press PLUS (+) to move to the next option: PRINT MODE
2. Continue with Select Print Mode.
1. Press SELECT.
No
2. Press PLUS (+) to move the label forward or MINUS (–) to move the
label backward. Repeat this until the label lines up correctly.
3. Press SELECT to accept the changes.
4. Press PLUS (+) to move to the next option.
PRINT MODEdisplays. Continue with Select Print Mode.
Select Print Mode
When the wrong Print Mode is selected, the top of the label is not found by the printer.
Examples of common problems include when the gaps between noncontinuous labels do not
line up on the tear bar or when continuous media is not being cut at the right interval.
6. Do the labels line up or cut correctly?
If...
Then...
Yes
1. Press PLUS (+) to move to the next option: MEDIA TYPE
2. Continue with Select Media Type.
.
No
Review the media and the printer options, then complete the following steps:
1. Press SELECT.
2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop
at the setting that matches your printer options (Tear-Off, Peel-Off, Cutter,
or Rewind).
3. Press SELECT to accept the change.
4. Press PLUS (+) to move to the next option.
MEDIA TYPEdisplays. Continue with Select Media Type.
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Configuration
Basic Configuration
Select Media Type
For examples of non-continuous and continuous media, see Types of Media on page 15.
7. Does the media type on the display match the type of media that you are using?
If...
Then...
Yes
1. Press PLUS (+) to move to the next option: SENSOR TYPE
2. Continue with Select Sensor Type.
1. Press SELECT.
.
No
2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop
at the setting that matches your printer options (Continuous or
Noncontinuous).
3. Press SELECT to accept the change.
4. Press PLUS (+) to move to the next option.
SENSOR TYPEdisplays. Continue with Select Sensor Type.
Select Sensor Type
Web sensor is used with most labels, unless the label liner has black marks on the back. For
more information on black mark labels, see Non-Continuous Media on page 16.
8. Does your liner have black marks?
If...
Then...
No
1. Press PLUS (+) to move to the next option: SENSOR SELECT
2. Continue with Sensor Select.
.
Yes
1. Press SELECT.
2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop
at the setting that matches your printer options (Web or Mark).
3. Press SELECT to accept the change.
4. Press PLUS (+) to move to the next option.
SENSOR SELECTdisplays. Continue with Sensor Select.
Sensor Select
Auto Select is the default setting. Do not make any changes.
9. Press PLUS (+) to move to the next option.
PRINT METHODdisplays. Continue with Select Print Method.
Select Print Method
The two choices for print method are thermal transfer and direct thermal transfer. You can find
out if a label is thermal transfer or direct thermal transfer by scratching it with your fingernail.
If your nail leaves a black mark, the media is direct thermal. If it does not leave a mark, the
media is thermal transfer.
•
•
Use Thermal Transfer if you are using ribbon with your label material.
Use Direct Thermal if you are not using ribbon. Direct thermal label media has ink
embedded in the label material that is brought out by the heat of the printhead.
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Configuration
Basic Configuration
10. Does the Print Method setting match your media type?
If...
Yes
No
Then...
1. Continue with Save Changes and Exit.
1. Press SELECT.
2. Press PLUS (+) or MINUS (–) to scroll through the setting options. Stop
at the setting that matches your printer options (Thermal Transfer or
Direct Thermal).
3. Press SELECT to accept the change.
4. Continue with Save Changes and Exit.
Save Changes and Exit
11. Press SETUP/EXIT to leave the front panel menu.
SAVE CHANGES PERMANENTdisplays. For other save options, see Exit
Configuration Mode on page 51.
12. Press SETUP/EXIT again.
SAVING PERMANENTdisplays. One or more labels may feed out, depending on your
settings. The LCD displays PRINTER READY
.
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Configuration
Configuration and Calibration LCD Displays
Configuration and Calibration LCD Displays
Table 9 shows the configuration options for your printer. Parameters are shown in the order in
on page 72 shows the front panel parameters that display when an optional print server is
installed.
Throughout this process, press PLUS (+) to continue to the next parameter, or press
on page 53 for information on changing just the basic print settings.
Table 9 • Printer Parameters and Other LCD Displays (Sheet 1 of 15)
Action/Explanation
Parameter
Adjusting Print Darkness
DARKNESS
Set the darkness to the lowest setting that provides good print quality. Darkness set too
high may cause ink to smear or the printer may burn through the ribbon.
Darkness settings are dependent upon a variety of factors, including ribbon type, media,
and the condition of the printhead. You may adjust the darkness for consistent
high-quality printing. Darkness settings also may be changed by the driver or software
settings. To determine if your print darkness setting is optimal, perform the FEED Self
on page 97. Because the darkness setting takes effect immediately, you can see the
results on labels that are currently printing during the test.
Default: +10
Range: 0 to +30
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase darkness if printing is too light or if there are voids in
printed areas.
3. Press MINUS (–) to decrease darkness if printing is too dark or if there is spreading
or bleeding of printed areas.
4. Press SELECT to accept any changes and deselect the parameter.
Adjusting Print Speed
PRINT SPEED
Speed is measured in inches per second (ips).
Default: 2 ips
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase print speed.
3. Press MINUS (–) to decrease print speed.
4. Press SELECT to accept any changes and deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 2 of 15)
Parameter
Action/Explanation
Adjusting the Tear-Off Position
TEAR OFF
This parameter establishes the position of the media over the tear-off/peel-off bar after
printing. The label and liner can be torn off or cut between labels.
Default: +0
Range: –120 to +120
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value. Each press adjusts the tear-off position by
four dot rows.
3. Press MINUS (–) to decrease the value.
4. Press SELECT to accept any changes and deselect the parameter.
Selecting Print Mode
PRINT MODE
Print mode settings tell the printer the method of media delivery that you wish to use.
Be sure to select a print mode that your hardware configuration supports as some
selections displayed are for optional printer features.
Default: Tear-off
Selections: Tear-off, cutter, peel-off, rewind
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Media Type
MEDIA TYPE
This parameter tells the printer the type of media you are using. Selecting continuous
media requires that you include a label length instruction in your label format
(^LLxxxx if you are using ZPL or ZPL II).
When non-continuous media is selected, the printer feeds media to calculate label
length (the distance between two detections of the inter-label gap, webbing, or
alignment notch or hole).
Default: Non-Continuous
Selections: Non-Continuous, Continuous
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting the Sensor Type
SENSOR TYPE
This parameter tells the printer whether you are using media with a web (gap or space
between labels, notch, or hole) to indicate the separation between labels or if you are
using media with a black mark printed on the back. If your media does not have black
marks on the back, leave your printer at the default setting (web).
Default: Web
Selections: Web, mark
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 3 of 15)
Action/Explanation
Parameter
Selecting Sensor
SENSOR SELECT
This parameter tells the printer the sensor that you wish to use. Auto Select is
compatible with most types of media. However, if you encounter difficulties with
for your media. Select the reflective sensor with either continuous or non-continuous
black mark media; choose the transmissive sensor if you are using noncontinuous web
media.
Default: Auto select
Selections: Auto select, reflective, transmissive
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Selecting Print Method
PRINT METHOD
The print method parameter tells the printer the method of printing you wish to use:
direct thermal (no ribbon) or thermal transfer (using thermal transfer media and
ribbon).
Selecting direct thermal when using thermal transfer media and ribbon creates a
warning condition, but printing continues.
Default: Thermal transfer
Selections: Thermal transfer, direct thermal
1. Press SELECT to select the parameter.
2. Press PLUS (+) for the next value.
3. Press MINUS (–) for the previous value.
4. Press SELECT to accept any changes and deselect the parameter.
Setting Print Width
PRINT WIDTH
Print width determines the printable area across the width of the label.
Default, Range: The default and range of acceptable values may vary depending on
about the ranges available for your model.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. To change the unit of measurement, press MINUS (–) until the unit of
measurement is active, then press PLUS (+) to toggle to a different unit of measure
(inches, mm, or dots).
5. Press SELECT to accept any changes and deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 4 of 15)
Parameter
Action/Explanation
Setting Maximum Length
MAXIMUM LENGTH
Always set the value to at least 1 in. (25.4 mm) longer than the longest label to be used
in the printer.
Default: 39 in. (991 mm) for non-continuous material
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value
3. Press MINUS (–) to decrease the value.
4. Press SELECT to accept any changes and deselect the parameter.
List Fonts
LIST FONTS
This selection is used to print a label that lists all of the fonts currently available in the
printer, including standard printer fonts plus any optional fonts. Fonts may be stored in
RAM, FLASH memory, font EPROMs, or font cards.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a label listing all of the available fonts.
3. Press SELECT to deselect the parameter.
List Bar Codes
LIST BAR CODES
This selection is used to print a label that lists all of the bar codes currently available in
the printer.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a label listing all of the available bar codes.
3. Press SELECT to deselect the parameter.
List Images
LIST IMAGES
This selection is used to print a label that lists all of the images currently stored in the
printer’s RAM, FLASH memory, optional EPROM, or optional memory card.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a label listing all of the available images.
3. Press SELECT to deselect the parameter.
List Formats
LIST FORMATS
This selection is used to print a label that lists all of the formats currently stored in the
printer’s RAM, FLASH memory, optional EPROM, or optional memory card.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a label listing all of the available formats.
3. Press SELECT to deselect the parameter.
List Setup
LIST SETUP
This selection is used to print a configuration label, which lists the current printer
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a configuration label.
3. Press SELECT to deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 5 of 15)
Action/Explanation
Parameter
List Network Settings
LIST NETWORK
This selection is used to print a network configuration label, which lists the settings for
the wired ZebraNet PrintServer II (PSII) and the ZebraNet Wireless Print Server (if
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a network configuration label.
3. Press SELECT to deselect the parameter.
List All Settings
LIST ALL
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a label listing all of the available fonts, bar codes, images,
formats, the current printer configuration, and the current network settings.
3. Press SELECT to deselect the parameter.
Initialize Memory Card
FORMAT CARD
Caution • Perform this operation only when it is necessary to erase all previously
stored information from the optional memory card.
A
B
1. Press SELECT to select the parameter.
If your printer is set to require a password, you are prompted to enter the password.
2. Enter the password, then press SELECT.
3. Press the PLUS (+) to select B memory (PCMCIA card) or press MINUS (–) to
select the A memory (internal compact flash).
The front panel LCD asks ARE YOU SURE?
.
4. Press MINUS (–) to select Noand cancel the request.
The INITIALIZE CARDprompt is displayed.
OR
Press PLUS (+) to select YESand begin initialization.
FORMATTING CARDdisplays. Depending on the amount of memory in the
memory card, initialization may take up to three minutes to complete. When
formatting is complete, FORMAT CARDdisplays.
5. Press SELECT to continue with the next prompt.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 6 of 15)
Parameter
Action/Explanation
Initialize Flash Memory
INIT FLASH MEM
Caution • Perform this operation only when it is necessary to erase all previously
stored information from the FLASH memory. Press PLUS (+) to bypass this
function.
1. Press SELECT to select the parameter.
If your printer is set to require a password, you are prompted to enter the password.
2. Enter the password, then press SELECT.
3. Press PLUS (+) to select YES.
The display asks INITIALIZE FLASH?
4. Press PLUS (+) to select YES
The front panel LCD asks ARE YOU SURE?
.
.
.
5. Press MINUS (–) to select NOand cancel the request. The INITIALIZE FLASH
prompt is displayed.
or
Press PLUS (+) to select YESand begin initialization. Depending on the amount
of free FLASH memory, initialization may take up to one minute to complete.
6. Press SETUP/EXIT followed by SELECT. If initialization is still in process,
the front panel display flashes back and forth between the phrases
CHECKING E: MEMORY and PRINTER IDLE
.
When initialization is complete, the printer automatically exits the configuration
mode and the front panel displays PRINTER READY
.
7. Press SELECT to continue with the next prompt.
Sensor Profile
SENSOR PROFILE
The media sensor profile may be used to troubleshoot registration problems that may be
caused when the media sensor detects preprinted areas on the media or experiences
difficulty in determining web location. If the sensitivity of the media and/or ribbon
sensors MUST be adjusted, use the manual calibration procedure.
Figure 32 • Media Sensor Profile
1. Press SELECT to select the parameter.
2. Press PLUS (+) to print a media sensor profile.
3. Press SELECT to deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 7 of 15)
Action/Explanation
Parameter
Media and Ribbon Sensor Calibration (Manual Calibration)
Performing the manual calibration procedure resets the sensitivity of the sensors to
detect the media and ribbon you are using more accurately. With the sensors at their
new sensitivity, the printer then performs the manual calibration. Changing the type of
ribbon and/or media may require resetting the sensitivity of the media and ribbon
sensors.
MEDIA AND
RIBBON
1. Press SELECT to display CALIBRATE
.
2. Press PLUS (+) to start the calibration procedure.
LOAD BACKiNGis displayed.
3. Open the printhead.
4. Remove approximately 8 in. (200 mm) of labels from the media roll, enough so
that only the liner material is threaded between the media sensors when the media
is loaded.
5. Press PLUS (+) to continue. To cancel the operation, press MINUS (–).
REMOVE RiBBONis displayed.
6. Remove the ribbon (sliding it as far to the right as possible has the same effect as
removing it).
7. Close the printhead.
8. Press PLUS (+) to continue. To cancel the operation, press MINUS (–).
CALIBRATING PLEASE WAITis displayed.
The printer automatically adjusts the scale (gain) of the signals it receives from the
media and ribbon sensors based on the specific media and ribbon combination you
are using. On the sensor profile, this corresponds to moving the graph up or down
to optimize the readings for your application.
RELOAD ALLis displayed.
9. Open the printhead and pull the media forward until a label is positioned under the
media sensor.
10. Move the ribbon back to its proper position.
11. Close the printhead.
MEDIA AND RIBBONis displayed.
Now that the scale has changed, the printer performs another calibration. During
this process, the printer checks the readings for the media and ribbon based on the
new scale that you established, determines the label length, and determines whether
you are in Direct Thermal or Thermal Transfer Print Mode. The process is now
complete. To see the new readings, print a sensor profile. See Sensor Profile
12. Press SELECT to deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 8 of 15)
Parameter
Action/Explanation
Setting Communication Parameters (next nine parameters)
Communication parameters must be set correctly for the printer to communicate with the host computer. These
parameters make sure that the printer and host computer are speaking the same language. All communication
parameters are password protected.
Setting Parallel Communications
Note • Unidirectional will not support ZebraNet two-way communications.
PARALLEL COMM.
SERIAL COMM
BAUD
Default: BIDIRECTIONAL
Selections: BIDIRECTIONAL, UNIDIRECTIONAL
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Serial Communications
Select the communications port that matches the one being used by the host computer.
Default: RS232
Selections: RS232, RS422/485, RS485MULTIDROP
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Baud
The baud setting of the printer must match the baud setting of the host computer for
accurate communications to take place. Select the value that matches the one being
used by the host computer.
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400,
57600, 115200
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Data Bits
DATA BITS
The data bits of the printer must match the data bits of the host computer for accurate
communications to take place. Set the data bits to match the setting being used by the
host computer.
Note • This parameter must be set to 8 BITS to use Code Page 850.
Default: 8 BITS
Selections: 7 BITS, 8 BITS
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
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Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 9 of 15)
Action/Explanation
Parameter
Setting Parity
PARITY
The parity of the printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being used by the
host computer.
Default: NONE
Selections: NONE, ODD, EVEN
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Host Handshake
HOST
HANDSHAKE
The handshake protocol of the printer must match the handshake protocol of the host
computer for communications to take place. Select the handshake protocol that matches
the one being used by the host computer.
Default: XON/XOFF
Selections: XON/XOFF, DSR/DTR, RTS/CTS
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Protocol
PROTOCOL
Protocol is a type of error checking system. Depending on the selection, an indicator
may be sent from the printer to the host computer signifying that data has been
received. Select the protocol that is requested by the host computer. Further details on
protocol can be found in the ZPL II Programming Guide Volume I.
Default: NONE
Selections: NONE, ZEBRA, ACK_NAK
ZEBRAis the same as ACK_NAKexcept that ZEBRAresponse messages are
sequenced. If ZEBRAis selected, set the host handshake protocol to DSR/DTR.
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Setting Network ID
NETWORK ID
Network ID is used to assign a unique number to a printer used in an RS-422/RS-485
network, which gives the host computer the means to address a specific printer. If the
printer is used in a network, you must select a network ID number. This does not affect
TCP/IP or IPX networks.
Default: 000
Range: 000 to 999
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. Press SELECT to accept any changes and deselect the parameter.
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Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 10 of 15)
Parameter
Action/Explanation
Setting Communication Diagnostics Mode
COMMUNICATIONS
The communication diagnostics mode is a troubleshooting tool for checking the
interconnection between the printer and the host computer. When “diagnostics” is
selected, all data sent from the host computer to the printer is printed as straight ASCII
hex characters. The printer prints all characters received, including control codes, such
Figure 33 • Communication Diagnostics Test Printout
Default: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
4. Turn the printer Off (O) to exit the communication diagnostics test and return to
Normal mode.
Notes on diagnostic printouts
• FE indicates a framing error
• OE indicates an overrun error
• PE indicates a parity error
• NE indicates noise
For any errors, check that your communication parameters are correct. Set the print
width equal to or less than the label width used for the test. See Setting Print Width
on page 59 for more information.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 11 of 15)
Action/Explanation
Parameter
Selecting Prefix and Delimiter Characters (next three parameters)
Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer.
The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the
front panel.
Do not use the same hex value for the control, format, and delimiter characters. The printer must see different
characters to function properly.
Control Prefix Character
The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II
control instruction.
CONTROL PREFIX
FORMAT PREFIX
DELIMITER CHAR
Default: 7E (tilde - displayed as a black square)
Range: 00 to FF
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. Press SELECT to accept any changes and deselect the parameter.
Format Prefix Character
The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II
format instruction.
Default: 5E (caret)
Range: 00 to FF
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. Press SELECT to accept any changes and deselect the parameter.
Delimiter Character
The delimiter character is a 2-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more
information.
Default: 2C (comma)
Range: 00 to FF
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. Press SELECT to accept any changes and deselect the parameter.
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Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 12 of 15)
Parameter
Action/Explanation
Selecting ZPL Mode
ZPL MODE
The printer remains in the selected mode until it is changed by this front panel
instruction or by using a ZPL/ZPL II command. The printer accepts label formats
written in either ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats
you already have. See the ZPL II Programming Guide Volume II for more information
on the differences between ZPL and ZPL II.
Default: ZPL II
Selections: ZPL II, ZPL
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Media Power Up
MEDIA POWER UP
Establishes the action of the media when the printer is turned on.
Default: CALIBRATION
Selections:
• CALIBRATION: Recalibrates the media and ribbon sensors.
• LENGTH: Determines the length of the label.
• NO MOTION: Media does not move.
• FEED: Feeds the label to the first web.
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Head Close
HEAD CLOSE
Determines the action of the media after the printhead has been opened and then closed.
Default: Calibration
Selections:
• CALIBRATION: Recalibrates the media and ribbon sensors.
• LENGTH: Determines the length of the label.
• NO MOTION: Media does not move.
• FEED: Feeds the label to the first web.
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
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Configuration
Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 13 of 15)
Action/Explanation
Parameter
Backfeed Sequence
BACKFEED
This parameter establishes when and how much label backfeed occurs after a label is
removed or cut in the peel-off or cutter modes. It has no effect in rewind or tear-off
modes. This parameter setting can be superseded by the ~JS instruction when
received as part of a label format (see the ZPL II Programming Guide Volume I).
The difference between the value entered and 100% establishes how much backfeed
occurs before the next label is printed. For example, a value of 40 means that 40% of
the backfeed takes place after the label is removed or cut. The remaining 60% takes
place before the next label is printed. A value of “before” means that all backfeed takes
place before the next label is printed.
Default: Default (90%)
Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Adjusting Label Top Position
LABEL TOP
The label top position adjusts the print position vertically on the label. Positive numbers
adjust the label top position further down the label (away from the printhead); negative
numbers adjust the position up the label (toward the printhead).
Default: +0
Range: –120 to +120 dot rows
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value. The displayed value represents dots.
3. Press MINUS (–) to decrease the value.
4. Press SELECT to accept any changes and deselect the parameter.
Adjusting Left Position
LEFT POSITION
This parameter establishes how far from the left edge of a label the format begins to
print by adjusting horizontal positioning on the label. Positive numbers adjust the
printing to the left by the number of dots selected; negative numbers shift printing to the
right.
Default: 0000
Range: –9999 to +9999
1. Press SELECT to select the parameter.
2. Press MINUS (–) to move to the next position.
3. Press PLUS (+) to change between +/– or to increase the value of the digit. The
displayed value represents dots. For a negative value, enter the value before
changing to the minus sign.
4. Press SELECT to accept any changes and deselect the parameter.
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Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 14 of 15)
Parameter
Action/Explanation
These parameters are automatically set during the calibration procedure. They should
be changed only by a qualified service technician. See the Maintenance Manual for
more information on these parameters.
WEB S.
MEDIA S.
RIBBON S.
TAKE LABEL
MEDIA LED
RIBBON LED
Press PLUS (+) repeatedly to skip these parameters.
LCD Display Adjustment
LCD ADJUST
This parameter allows you to adjust the brightness of your display if your display is
difficult to read.
Range: 0 to 19
1. Press SELECT to select the parameter.
2. Press MINUS (–) to decrease the value (reduce brightness).
3. Press PLUS (+) to increase the value (increase brightness).
4. Press SELECT to accept any changes and deselect the parameter.
Format Convert
FORMAT
CONVERT
The Format Convert setting is used when upgrading from a printer of lower resolution
to a printer of higher resolution and the user does not wish to modify their formats.
Example: If your original formats were written for a 150 dpi printer and your new
printer is 300 dpi, you would choose 150–>300.
Default: None
Selections: None, 150–>300, 150–>600, 200–>600, 300–>600
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Idle Display
IDLE DISPLAY
If a real-time clock (RTC) is installed, this parameter selects the LCD options for the
RTC.
Default: FW Version
Selections: FW Version, MM/DD/YY 24HR, MM/DD/YY 12HR, DD/MM/YY 24HR,
DD/MM/YY 12HR
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
RTC Date
RTC DATE
If the RTC is installed, this parameter allows changing of the date.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. Press SELECT to accept any changes and deselect the parameter.
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Configuration and Calibration LCD Displays
Table 9 • Printer Parameters and Other LCD Displays (Sheet 15 of 15)
Action/Explanation
Parameter
RTC Time
RTC TIME
If the RTC is installed, this parameter allows changing of time.
1. Press SELECT to select the parameter.
2. Press PLUS (+) to increase the value of the selected digit.
3. Press MINUS (–) to move to the next digit.
4. Press SELECT to accept any changes and deselect the parameter.
Password Level
PASSWORD
LEVEL1
This parameter allows you to select whether certain Zebra-selected menu items
(selected items) or all menu items (all items) are password protected.
Default: Selected items
Selections: Selected items, all items
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
Selecting the Display Language
LANGUAGE
This parameter allows you to change the language used on the front panel display.
Default: English
Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese,
Swedish, Danish, Spanish2, Dutch, Finnish, Japan
1. Press SELECT to select the parameter.
2. Press PLUS (+) or MINUS (–) to display other choices.
3. Press SELECT to accept any changes and deselect the parameter.
1 Appears when a ZebraNet wired or wireless print server is installed.
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Configuration and Calibration LCD Displays
ZebraNet® Wired and Wireless Print Server LCD Displays
10/100 PrintServer, or Wireless Print Server installed.
Table 10 • Print Server LCD Displays
LCD
Explanation
IP PROTOCOL1
IP Protocol
Allows either the user (permanent) or the server (dynamic) to select the IP address.
If a dynamic option is chosen, this selection determines the method(s) by which the
print server (wired or wireless) receives the IP address from the server.
• Press the right or left oval to display other choices.
Default: ALL
Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND BOOTP,
PERMANENT
Note • Use of GLEANING ONLY is not recommended when the Wireless Print
Server is installed.
IP ADDRESS1
IP Address
This parameter allows you to select the IP address if PERMANENT was chosen in
IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the address.)
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
SUBNET MASK1
Subnet Mask
This parameter selects the part of the IP address that is considered to be part of the
local network. It can be reached without going through the default gateway.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default Gateway
DEFAULT
GATEWAY1
This parameter allows you to select the IP address that the network traffic is routed
through if the destination address is not part of the local network.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
MAC ADDRESS2,3
ESSID2,3
MAC Address
This parameter cannot be changed through the front panel.
ESSID
This parameter cannot be changed through the front panel.
1 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
2 Appears only when the ZebraNet Wireless Print Server is installed.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the
card supports LEAP.
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Table 10 • Print Server LCD Displays (Continued)
LCD
Explanation
AUTH. TYPE2,3
Authentication Type
Default: OPEN
Selections: OPEN, SHARED
LEAP MODE3,4
An encryption method that is available with some wireless cards. Set the LEAP user
name and password through the printer web pages.
Accepted Values: ON, OFF
Default Value: OFF
Encryption Mode
Default: OFF
ENCRYPTION
MODE2,3
Selections: OFF, 40-BIT, 128-BIT
Encryption Index
Default: 1
ENCRYPTION
INDEX2,3
Selections: 1, 2, 3, 4
RESET NETWORK1,3
Reset Network
This option resets the wireless card and the print server when the wireless option is
running. Selecting this option has no effect when the wireless option is not running,
when there is no card inserted, or when the wireless password is anything other than
the default (zero).
1. Press the right oval to select YES
.
The LCD prompts ARE YOU SURE?
.
• Press the left oval to select NOto cancel the request.
• Press the right oval to select YESand reset the network.
1 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
2 Appears only when the ZebraNet Wireless Print Server is installed.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the
card supports LEAP.
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Configuration
Configuration and Calibration LCD Displays
Notes • ___________________________________________________________________
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__________________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
To provide feedback on this document, please send your comments to [email protected], or
write your comments on this page and fax to the following:
Fax: 1.847.821.1795
Attention: TechPubs — CTC
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5
Routine Care and
Adjustments
This chapter discusses printer cleaning and minor adjustments.
Contents
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
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Routine Care and Adjustments
Cleaning Procedures
Cleaning Procedures
recommended cleaning schedule.
.
Table 11 • Recommended Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Solvent*
Interval
Printhead
Direct Thermal Mode: After every roll of media
(or 500 feet of fanfold media).
Platen roller
Media sensors
Ribbon sensor
Media path
Ribbon path
Thermal Transfer Mode: After every roll of
ribbon or three rolls of media.
These intervals are intended as guidelines only.
You may have to clean more often, depending
upon your application and media.
Pinch roller. (Optional peel-off option
required. Refer to Clean the Peel-Off
Cutter
If cutting continuous,
Solvent*
After every roll of media (or more often,
Module
pressure-sensitive media
depending upon your application and media).
If cutting tag stock or label Solvent* and
After every two or three rolls of media.
liner material
air blow
Solvent*
Air blow
Tear-off/peel-off bar
Take label sensor
Once a month.
Once every six months.
* Zebra recommends using the Preventive Maintenance Kit, Part Number 47362 or a solution of 90%
Isopropyl and 10% deionized water)
Note • Zebra Technologies Corporation will not be responsible for damage caused by the use
of cleaning fluids on the Z4Mplus/Z6Mplus printer.
Clean the Exterior
The exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or
abrasive cleaning agents or solvents. If necessary, a mild detergent or desktop cleaner may be
used sparingly.
Clean the Interior
Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush
or vacuum cleaner.
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Routine Care and Adjustments
Cleaning Procedures
Clean the Printhead and Platen Roller
You can minimize printhead wear and maintain print quality with regular preventive measures.
Over time, the movement of media/ribbon across the printhead wears through the protective
ceramic coating, exposing and eventually damaging the print elements (dots). In order to avoid
abrasion:
•
•
•
Clean your printhead frequently and use well-lubricated thermal transfer ribbons with
packagings optimized to reduce friction.
Minimize printhead pressure and burn temperature settings by optimizing the balance
between the two.
Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent
exposing the elements to the more abrasive label material.
For best results, perform the following cleaning procedure after changing every roll of ribbon.
Inconsistent print quality, such as voids in the bar code or graphics, may indicate a dirty
printhead.
Note • The printer can remain on while you are cleaning the printhead. In this way all label
formats, images, and all temporary parameter settings stored in the printer’s internal memory
are saved. In addition, keep the peel engaged while cleaning the platen roller (media must be
unloaded to do this) to reduce the risk of bending the tear-off/peel-off bar.
Figure 34 • Cleaning the Printhead and Platen Roller
1
2
Printhead Assembly
Platen Roller
1
2
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Routine Care and Adjustments
Cleaning Procedures
To clean the printhead and platen roller, complete these steps:
1. Refer to Figure 34. Open the printhead assembly.
Caution • Ensure that the printhead is fully open and engaged in the up position. If the
printhead is not latched in the up position, it could fall on your hand during the
procedure.
2. Remove the media and ribbon.
3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of
90% Isopropyl alcohol and 10% deionized water and swab. Wipe along the print elements
from end to end. The print elements are on the brown strip just behind the chrome strip on
the printhead. Allow the solvent to evaporate.
4. Manually rotate the platen roller and clean thoroughly with solvent and a pad.
5. Brush or vacuum any accumulated paper lint and dust away from the media and ribbon
paths.
6. Reload media or ribbon, and close the printhead assembly.
Note • If performing this procedure does not improve print quality, try cleaning the
printhead with Save-A-Printhead cleaning film. This specially coated material removes
contamination buildup without damaging the printhead. Call your authorized Zebra
reseller for more information.
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Routine Care and Adjustments
Cleaning Procedures
Clean the Sensors
Brush or vacuum any accumulated paper lint and dust away from the printer sensors. Refer to
Figure 35. The reflective sensor, transmissive sensor, and ribbon sensor should be cleaned on a
regular basis to ensure proper operation of the printer. For printers with the peel-off, liner
take-up, and/or rewind option(s) installed, clean the take label sensor as well.
Figure 35 • Cleaning the Sensors
1
4
2
3
Transmissive Sensor
Reflective Sensor
Ribbon Sensor
1
2
3
4
Take-Label Sensor
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Routine Care and Adjustments
Cleaning Procedures
Clean the Rewind Option
The Rewind option is required. Refer to Figure 36 and perform the following procedure if
adhesive buildup begins to affect peel performance.
Figure 36 • Cleaning the Rewind Option
1
2
3
4
Printhead Assembly
Tear-Off/Peel-Off Bar
Pinch Roller
1
2
3
4
Peel Assembly
To clean the Rewind option, complete these steps:
1. Open the printhead assembly.
Caution • Ensure that the printhead is fully open and engaged in the up position. If the
printhead is not latched in the up position, it could fall on your hand during the
procedure.
2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning.
3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of
90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive
from the tear-off/peel-off bar. Allow the solvent to evaporate.
Note • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive force can
cause the tear-off/peel-off bar to bend, which can have a negative effect on peel
performance.
4. Open the peel assembly by pivoting the module toward you.
5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab. Allow the
solvent to evaporate.
6. Close the peel assembly.
7. Close the printhead assembly.
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Routine Care and Adjustments
Cleaning Procedures
Clean the Peel-Off Assembly
The Peel-Off option is required.
If adhesive buildup affects peel-off performance, complete these steps:
1. Open the printhead assembly.
Caution • Ensure that the printhead is fully open and engaged in the up position. If the
printhead is not latched in the up position, it could fall on your hand during the
procedure.
2. Close the peel assembly to prevent bending the tear-off/peel-off bar during cleaning.
3. Use the Preventive Maintenance Kit (Zebra part number 47362) or a solution of
90% Isopropyl alcohol and 10% deionized water and swab to remove excess adhesive
from the tear-off/peel-off bar. Allow the solvent to evaporate.
4. Open the peel assembly by pivoting the module toward you.
Important • Apply minimum force when cleaning the tear-off/peel-off bar. Excessive
force can cause the tear-off/peel-off bar to bend, which could have a negative effect on
peel performance.
5. Manually rotate the pinch roller and clean thoroughly with solvent and a swab.
6. Close the peel assembly.
Note • When cleaning the tear-off/peel-off bar or the pinch roller, remove excess solvent
with a pad to ensure the solvent has dried before printing.
7. Close the printhead assembly.
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Routine Care and Adjustments
Cleaning Procedures
Clean the Cutter Module
Cutter option required.
Caution • For personnel safety, always power off and unplug the printer before performing
this procedure.
Figure 37 • Cleaning the Cutter Module
3
2
1
4
5
Thumbscrew and Lock Washer
Cutter Shield
Upper Cutter Blade
Lower Cutter Blade
1
2
3
4
To clean the cutter module, complete these steps:
1. Remove the cutter shield by removing the thumbscrew and lock washer.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
2. See Figure 37. Using the Preventive Maintenance Kit (Zebra part number 47362) or a
solution of 90% Isopropyl and 10% deionized water and swab, wipe along the upper cutter
blade. Allow the solvent to evaporate.
3. To expose the lower cutter blade, turn the cutter motor thumbnut counterclockwise until
you see the V-shaped lower cutter blade.
4. Using the Preventive Maintenance Kit (Zebra part number 47362) or a solution of 90%
Isopropyl and 10% deionized water and swab, wipe along the lower cutter blade. Allow
the solvent to evaporate.
5. Replace the cutter shield.
6. When you have finished cleaning the cutter module, plug in and turn on the printer. The
lower cutter blade returns to its correct operating position.
7. If the cutter continues to perform unsatisfactorily, contact an authorized service
technician.
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Routine Care and Adjustments
Lubrication
Lubrication
No lubrication is needed for this printer.
Caution • Some commercially available lubricants will damage the finish and the
mechanical parts if used on this printer.
Fuse Replacement
A user-replaceable AC power fuse is located just below the AC power switch at the rear of the
printer. The replacement fuse is a 5 × 20 mm fast-blow style rated at 5 Amp/250 VAC.
Electric Shock Caution • Before replacing the fuse, turn off the AC power switch, and
unplug the AC power cord.
To replace the fuse, complete these steps:
1. To replace the fuse, insert the tip of a flat blade screwdriver into the slot in the end of the
fuse holder end cap.
2. Press in slightly on the end cap and turn the screwdriver slightly counter clockwise. This
disengages the end cap from the fuse holder and permits removal of the fuse.
3. To install a new fuse, remove the old fuse and insert the new fuse into the fuse holder.
4. Push the end cap in slightly, then insert the tip of a flat blade screwdriver into the slot in
the end cap and turn clockwise to engage it.
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Routine Care and Adjustments
Position the Label Sensor
Position the Label Sensor
There are two media sensors in this printer: reflective and transmissive.
Adjust the Reflective Sensor
The reflective sensor detects the start-of-label indicator (the notch, hole, black mark, or gap
between die-cut labels).
The reflective sensor must be positioned:
•
•
directly under the notch, hole, or black mark
anywhere along the width of the media if there is a gap between labels
The glow of the red light through the media may help you accurately position the reflective
sensor.
Note • If you are using continuous media, position the reflective sensor anywhere under the
media to detect an out-of-paper condition. The reflective sensor is compatible with most types
of media. If you have difficulties with calibration, use the transmissive sensor. See Select the
Figure 38 • Adjusting the Reflective Sensor
1
2
3
4
Printhead Assembly
Reflective Sensor
Adjustment Lever
Printhead Open Lever
1
2
3
4
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Routine Care and Adjustments
Position the Label Sensor
To adjust the reflective sensor, complete these steps:
Caution • Ensure that the printhead is fully open and engaged in the up position. If the
printhead is not latched in the up position, it could fall on your hand during the
procedure.
2. Locate the reflective sensor positioning lever.
3. Move the reflective sensor positioning lever across the width of the media until the
reflective sensor aligns with the gap or notch. The glow of the red light assists in the
proper placement of the reflective sensor.
4. Close the printhead assembly.
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Routine Care and Adjustments
Position the Label Sensor
Select the Transmissive Sensor
The standard transmissive sensor is in a fixed position and enabled from the front panel. For
Figure 39 • Location of Transmissive Sensors
1
2
Standard Transmissive Sensor
Adjustable Transmissive Sensor (optional)
1
2
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Troubleshooting
LCD Error Conditions and Warnings
LCD Error Conditions and Warnings
The LCD displays error condition messages and warnings if the printer detects a problem. The
Table 12 • Error Conditions and Warnings
Error
Potential Problem
Recommended Solution
RIBBON OUT
In thermal transfer mode, the
ribbon is not loaded or loaded
incorrectly.
Load the ribbon correctly. See Load the
In thermal transfer mode, the
ribbon sensor is not sensing
correctly loaded ribbon.
Perform the media and ribbon sensor
calibration (see Media and Ribbon Sensor
RIBBON IN
In direct thermal mode, when
ribbon is not used:
Remove the ribbon and set the printer to
direct thermal mode. See Selecting Print
Ensure that the printer driver or software
settings are correctly set.
PAPER OUT
The media is not loaded or
loaded incorrectly.
Reload the media. See Load Roll Media
The media sensor is not
positioned properly.
Check the position of the reflective sensor.
The printer is set for
non-continuous media, but
continuous media is loaded.
Either load the correct media or set the
printer for the correct media type via the
front panel.
Ensure that the printer driver or software
settings are correctly set.
Calibrate the printer (see Media and Ribbon
The incorrect media sensor is
being used.
Via the front panel, locate the SENSOR
SELECT menu item (see Selecting Sensor
on page 59) and manually select the correct
sensing method.
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Troubleshooting
LCD Error Conditions and Warnings
Table 12 • Error Conditions and Warnings (Continued)
Potential Problem Recommended Solution
Error
HEAD OPEN
The printhead is not fully closed. Close the printhead.
The ribbon is loaded incorrectly; Correctly align the ribbon with the guide
it is covering the head open
sensor.
mark on the strip plate before closing the
printhead assembly. See Position the Label
Print method is incorrectly set. Via the front panel, locate the PRINT
METHOD menu item and select thermal
transfer mode. See Selecting Print Method
Ensure that the printer driver and/or
software settings are correctly set.
The ribbon is loaded.
Remove the ribbon and set the printer to
direct thermal mode. See Selecting Print
Ensure that the printer driver and/or
software settings are correctly set.
HEAD OVER TEMP
Caution • The printhead is hot and can cause severe burns.
Allow the printhead to cool.
The printhead is over
temperature.
Allow the printer to cool. Printing
automatically resumes when the printhead
elements cool to an acceptable operating
temperature.
HEAD UNDER TEMP
Caution • An improperly connected printhead data or power
cable can cause this error message. The printhead can still be
hot enough to cause severe burns. Allow the printhead to cool.
The printhead is under
temperature.
Continue printing while the printhead
reaches the correct operating temperature.
The environment may be too cold for proper
printing. Relocate the printer to a warmer
area.
CUTTER JAM
Caution • The cutter blade is sharp. Do not touch or rub the blade
with your fingers.
Cutter blade is in the media path. Turn off the printer power and unplug the
printer. Inspect the cutter module for debris
and clean as needed following the cleaning
instructions in Clean the Cutter Module
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Troubleshooting
LCD Error Conditions and Warnings
Table 12 • Error Conditions and Warnings (Continued)
Error
Potential Problem
Recommended Solution
OUT OF MEMORY*
*There is not enough memory to Insufficient DRAM for the label length,
perform the function shown on downloaded fonts/graphics, and images.
the second line of the error
Ensure that the device, such as FLASH
message.
memory or PCMCIA card, is installed and
not write protected or full.
Ensure that the data is not directed to a
device that is not installed or available.
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Troubleshooting
Print Quality Problems
Print Quality Problems
Table 13 • Print Quality Problems and Solutions
Potential Problem Recommended Solution
Issue
General print quality issues You are using an incorrect media Consult your authorized reseller/distributor
and ribbon combination for your for information and advice.
application.
The printer is set at an excessive For optimal print quality, set the print speed
print speed to achieve optimal
quality.
to a lower setting via ZPL II, the driver, the
software, or the front panel.
The printer is set at an excessive For optimal print quality, set the darkness
darkness level to achieve optimal level to a lower setting via the front panel,
quality.
the driver, or the software.
The printhead is dirty.
Clean the printhead according to the
instructions in Clean the Printhead and
There is light printing (or no
The pressure adjustment dials need to be
printing) on the left or right side adjusted. Follow the printhead pressure
is not sharp.
Gray lines on blank labels
with no consistent pattern
The printhead is dirty.
Clean the printhead according to the
instructions in Clean the Printhead and
Light, consistent vertical lines The printhead or platen roller is Clean the printhead, platen roller, or both
running through all labels
dirty.
according to the instructions in Clean the
Intermittent creases on the
left and right edges of the
label
printhead.
Wrinkled ribbon
The ribbon is not loaded
correctly.
Load the ribbon correctly. See Load the
The darkness setting is incorrect. Set the darkness to the lowest possible
setting for good print quality. See
Incorrect printhead pressure or
balance.
Set the pressure to the minimum required for
good print quality. See Set Printhead
The media is not feeding
Make sure that the media guide and media
correctly. It is walking from side supply guide touch the edge of the media.
to side.
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Troubleshooting
Calibration Problems
Calibration Problems
Table 14 • Calibration Problems and Solutions
Problem
Recommended Solution
Loss of printing registration on
labels.Excessive vertical drift in top-of-form
registration.
Ensure that the media guides are properly positioned.
Set the printer for the correct media type. See MEDIA TYPE
Adjust the reflective sensor position. See Adjust the Reflective
Via the front panel, locate the SENSOR SELECT menu item
correct sensing method.
Reload the media. Check the reflective sensor position (see
Clean the platen roller according to the instructions in Clean
Auto Calibrate failed.
Perform a manual calibration (see Media and Ribbon Sensor
Reload the media and ensure that the reflective sensor is
properly positioned (see Adjust the Reflective Sensor
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Troubleshooting
Communication Problems
Communication Problems
Table 15 • Communication Problems and Solutions
Issue
Potential Problem
Recommended Solution
The printer does not respond to Loose or improperly connected Make sure that the communication cable is
print requests. The DATA light cable.
does not flash.
connected properly.
The communication parameters Check the printer driver or software
are incorrect.
communications settings.
Confirm that you are using the correct
communication cable. See Cable
Via the front panel, check the protocol
setting. It should be set to the default
Ensure that the correct driver is being used.
Several labels print, then the
The host is set to EPP parallel Change the settings on the computer host
printer skips, misplaces, misses, communications.
or distorts the image on the label
to standard parallel communications.
The serial communication
Standard RS-232 cables are appropriate for
lengths under 50 ft. (15.2 m); RS-422 and
RS-485 cables allow serial transmission up
to 4000 ft.(1.2 km). Check cable length and
shielding, and confirm the appropriate RS-
232, RS-422, or RS-485 setting is being
used.
after a label is sent to the printer.
settings are incorrect.
Check the printer driver or software
communications settings.
A label format was sent to the The prefix and delimiter
Verify the prefix and delimiter characters.
DATA light flashes but no
printing occurs.
format.
Incorrect data is being sent to
the printer.
Check the communication settings on the
computer. Ensure that they match the
printer settings.
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Troubleshooting
Miscellaneous
Miscellaneous
Table 16 • Miscellaneous Problems and Solutions
Recommended Solution
Issue
The printer is displaying a
language that I cannot read.
1. Press SETUP/EXIT to enter configuration mode.
2. Press MINUS (–).
The printer displays the LANGUAGE parameter in the current
language. Even if you cannot recognize the characters in the current
language, you can still scroll to another one.
3. Use PLUS (+) or MINUS (–) to select another language.
4. Press SETUP/EXIT twice to exit configuration mode and save the
changes (if the language does not change, you need to scroll to a
different save option by pressing SELECT).
5. Reenter configuration mode and press MINUS (–) to see which
language is displayed.
6. Repeat this process, if necessary, until you reach the desired language.
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Troubleshooting
Printer Diagnostics
Printer Diagnostics
These self tests produce sample printouts and provide specific information that help determine
the operating conditions for the printer.
Each self test is enabled by pressing a specific front panel key or combination of keys while
turning the printer On (l). Press the key(s) until the DATA light turns off (approximately five
seconds). When the Power-On Self Test is complete, the selected self test starts automatically.
Note • Keep the following in mind while performing self tests:
• When performing self tests, avoid sending a label format to the printer. In the case of a
remote host, disconnect all data interface cables from the printer.
• When cancelling a self test prior to its actual completion, always turn the printer Off (O)
and then back On (I) to reset the printer.
• When performing these self tests while in the Peel-Off Mode, you must remove the labels as
they become available.
• If your media is not wide enough or long enough, unexpected or undesired results may
occur. Ensure that your print width is set correctly for the media you are using before you
run any self tests, otherwise the test may print on the platen roller. See PRINT WIDTH
on page 59 for information on setting the print width.
Power-On Self Test
A Power-On Self Test (POST) is performed automatically each time the printer is turned on.
During this test sequence, the front panel lights and liquid crystal display (LCD) monitor the
progress of the POST. If the printer fails any of these tests, the word FAILED is display. If this
occurs, notify an authorized Zebra reseller.
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Troubleshooting
Printer Diagnostics
CANCEL Self Test
This self test prints a listing of the configuration parameters currently stored in the printer’s
Figure 40 • Sample Configuration Labels
The configuration shown on the label may be changed either temporarily (for specific label
formats or ribbon and label stock) or permanently (by saving the new parameters in memory).
To perform the CANCEL Self Test, complete these steps:
1. Turn the printer Off (O).
2. Press and hold CANCEL while turning On (l) the printer.
3. Release CANCEL after the DATA light turns off (approximately five seconds).
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Troubleshooting
Printer Diagnostics
PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
Figure 41 • PAUSE Test Label
To perform the PAUSE Self Test, complete these steps:
1. Turn the printer Off (O).
2. Press and hold PAUSE while turning On (l) the printer.
3. Release PAUSE after the DATA light turns off (approximately five seconds).
The printer prints 15 labels at 2 in. (51 mm) per second, then automatically pauses. If
PAUSE is pressed, an additional 15 labels print.
4. Press CANCEL while the printer is paused to alter the self test, then press PAUSE.
The printer prints 15 labels at 6 in. (152 mm) per second, then automatically pauses.
5. Press CANCEL again while the printer is paused to alter the self test again, then press
PAUSE.
The printer prints 50 labels at 2 in. (51 mm) per second, then automatically pauses.
6. Press CANCEL again while the printer is paused to alter the self test a third time, then
press PAUSE.
The printer prints 50 labels at 6 in. (152 mm) per second, then automatically pauses.
7. Press CANCEL again while the printer is paused to alter the self test a fourth time, then
press PAUSE.
The printer prints 15 labels at the printer’s maximum speed.
8. To exit this self test at any time, press and hold CANCEL.
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Troubleshooting
Printer Diagnostics
FEED Self Test
that of the darkness value currently stored in the printer (shown on the first line of the
configuration label). The relative darkness value printed on the best FEED Self Test label is
added to or subtracted from the darkness value. The resulting numeric value (0 to 30) is the
best darkness value for that specific media and ribbon combination.
For example, if the darkness value on a printer is 10 and the best relative darkness value is
zero, leave the darkness setting as is. If the best relative darkness value is –1, change the
darkness setting on your printer to 9 (10 – 1). If the best relative darkness value is 2, change
the darkness setting to 12 (10 + 2).
Figure 42 • FEED Self Test Label, Relative Darkness Value Zero
To perform the FEED Self Test, complete these steps:
1. Turn the printer Off (O).
2. Press and hold FEED while turning On (l) the printer.
3. Release FEED after the DATA light turns off (approximately five seconds).
4. Find the label that has the best darkness setting for your application.
5. If the relative darkness value on this label is a number other than zero (values range from
–3 to 3), adjust the darkness setting on your printer by adding or subtracting that relative
darkness value from the current darkness setting. See Adjusting Print Darkness
on page 57 for more information.
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Troubleshooting
Printer Diagnostics
FEED and PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn Off (O) the printer.
2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and
PAUSE until the DATA light turns off.
No labels print at the end of this test.
Communication Diagnostics Test
This test is controlled from the front panel display (see Setting Communication Diagnostics
(O) to exit this self test.
Note • This label prints upside-down.
Figure 43 • Communication Diagnostics Test Printout
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Troubleshooting
Loading Factory Defaults
Loading Factory Defaults
Use care when loading defaults. You will need to reload all settings that you changed
manually.
To load the factory defaults, complete these steps:
1. Press SETUP/EXIT two times.
2. Use PLUS (+) or MINUS (–) to scroll through the SAVE CHANGESchoices.
3. When LOAD DEFAULTSdisplays, press SETUP/EXIT.
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Data Connections
Serial Data Port
Serial Data Port
Hardware Control Signal Descriptions
For all RS-232 input and output signals, the Z4Mplus and Z6Mplus printers follow both the
Electronics Industries Association (EIA) RS-232 and the Consultative Committee for
International Telegraph and Telephone (CCITT) V.24 standard signal level specifications.
When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal
output from the printer controls when the host computer may send data. DTR ACTIVE
(positive voltage) permits the host to send data. When the printer places DTR in the
INACTIVE (negative voltage) state, the host must not send data.
Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII
Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect.
Request to send (RTS) is a control signal from the printer that is connected to the clear to send
(CTS) input at the host computer. RTS is always active (positive voltage) when the printer
is on.
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Data Connections
Serial Data Port
RS-232 Serial Data Port
The connection for this standard interface is made through the female DB-9 connector on the
rear panel. A DB-9 to DB-25 interface module is required for all RS-232 connections through
For all RS-232 input and output signals, the printer follows both the Electronics Industries
Association’s (EIA) RS-232 specifications and the Consultative Committee for International
Telegraph and Telephone (CCITT) V.24 standard signal level specifications.
Table 17 shows the pin configuration and function of the rear panel serial data connector on
the printer.
Table 17 • Serial Data Connector Pin Configuration
Pin Number
Name
—
Description
1
2
Not connected
RXD
TXD
DTR
SG
Receive data—data input to printer
Transmit data—data output from printer
Data terminal ready—output from printer
Signal ground
3
4
5
6
DSR
RTS
Data set ready—input to printer
Request to send—output from printer
Clear to send—input to printer
+5 VDC
7
8
CTS
*9
+5 V DC
* This pin is also available as a +5 VDC power source at 750 mA. To enable this capability, a
jumper on the computer’s main logic board needs to be installed on JP1, pins 2 and 3.
Note • An interface module is required for RS-422/RS-485 interface support
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Data Connections
Serial Data Port
RS-232 Interface Connections
connections of the printer’s RS-232 connector.
Figure 44 • RS-232 Internal Connections
DTE
DTE
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
(RD)
(TD)
(RD)
(TD)
(DTR)
(SG)
(DTR)
(SG)
(DSR)
(RTS)
(DSR)
(RTS)
Note • Use a a null modem (crossover) cable to connect the printer to a computer or any other
DTE devices.
When the printer is connected via its RS-232 interface to Data Communication Equipment
(DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 45
illustrates the connections required for this cable.
Figure 45 • RS-232 to DCE Internal Connections
DTE
(Printer)
DCE
(Modem, etc.)
RXD (receive data)
TXD (transmit data)
DTR (data terminal ready)
SG (signal ground)
2
3
4
5
6
7
2
3
4
5
6
7
DSR (data set ready)
RTS (request to send)
CTS (clear to send)
+5 VDC signal source
8
9
8
9
NOTE • Pin 1 is unused and unterminated at the printer.
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Data Connections
Serial Data Port
RS-232 Interconnections Using a DB-25 Cable
To connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is
required (Zebra part number 33138). A generic DB-25 adapter may also be used, however, the
for the DB-9 to DB-25 interface.
Note • Use a a null modem (crossover) cable to connect the printer to a computer or any other
DTE devices.
Figure 46 • DB-9 to DB-25 Internal Connections
Male DB-9 Adapter
Connector
(plugs into printer)
Female DB-25 Adapter
Connector
(plugs into cable)
RXD
2
FG
1
TXD
2
TXD
3
DTR
4
RXD
3
RTS
SG
5
4
CTS
5
DSR
DSR
6
6
RTS
7
SG
7
CTS
8
+5 VDC
9
SIGNAL
+5 VDC
SIGNAL
9
DTR
20
Note • Pin 1 of DB-9 connector is unused and unterminated.
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Data Connections
Serial Data Port
RS-422/RS-485 Interconnections
Note • A jumper on the computer’s main logic board needs to be installed on JP1, Pins 2
and 3, for the RS-422/RS-485 interface adapter to function properly.
To connect the printer’s RS-232 DB-9 interface to a host computer through an RS-422 or an
the required cable wiring for interconnecting to the interface adapter’s DB-25 female
connector.
Figure 47 • RS-422 and RS-485 Adapter Internal Connections
DB-25P
Connector
to Printer
Shield
1
Signal Ground
11
Data Input A (–)
13
Data Output A (–)
14
Data Input B (+)
16
Data Output B (+) 19
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Data Connections
Parallel Data Port
Parallel Data Port
The 8-bit parallel data interface supports IEEE 1284 bidirectional parallel communications in
nibble mode. The parallel interface provides a means of communication that is typically faster
than the previously mentioned serial interface methods. In this method, the bits of data that
make up a character are sent all at one time over several wires in the cable, one bit per wire.
Parallel Cabling Requirements
An IEEE-1284 compatible bi-directional parallel data cable is required when this
communication method is used. The required cable must have a standard 36-pin parallel
connector on one end that is plugged into the mating connector located at the rear of the
printer. The other end of the cable connects to the printer connector at the host computer. Port
selection for status information is determined each time the printer is turned on.
Parallel Port Interconnections
Table 18 shows the pin configuration and function of a standard computer-to-printer parallel
cable.
Table 18 • Parallel Cable Pin Configuration
36-Pin Connectors Description
1
2 to 9
10
nStrobe/HostClk
Data Bits 1 to 8
nACK/PtrClk
Busy/PtrBusy
PError/ACKDataReq
Select/Xflag
11
12
13
14
nAutoFd/HostBusy
Not used
15
16 and 17
18
Ground
+5V @ 750 mA
The maximum current draw may be limited by option configuration.
19 to 30
Ground
31
32
nInit
nFault/NDataAvail
Not used
33 and 34
35
+5V through a 1.8KΩ Resistor
NSelectin/1284 active
36
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Data Connections
Parallel Data Port
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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write your comments on this page and fax to the following:
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Specifications
General Specifications
General Specifications
Table 19 • Z4Mplus and Z6Mplus General Specifications
General Specifications
Z4Mplus
13.3 in.
10.9 in.
18.7 in.
32.4 lbs.
Z6Mplus
13.3 in.
13.4 in.
18.7 in.
34.7 lbs.
Height
338 mm
277 mm
475 mm
14.7 kg
338 mm
341 mm
475 mm
16 kg
Width
Depth
Weight (without options)
Electrical
90-265 VAC, 48-62 Hz, 5 Amps (fused) 90-265 VAC, 48-62 Hz, 5 Amps
(fused)
Agency Approvals
UL 1950, CISPR 22 (class B), CSA 22.2 No. 950-95, IEC60950, EN60950,
EN500824, EN55022 (class B), EN55024, EN61000-3-2, -3-3. Complies with
FCC Class B and Canadian Doc Class A rules. Carries the CE mark of
compliance. Product markings: cULus, CE Marking, FCC-B, ICES-003, VCCI,
C-Tick, NOM, IRAM, CCC, GOST-R, BSMI.
Temperature
Operating
Storage
40° to 104°F
–40° to 140°F
5° to 40°C
40° to 104°F
5° to 40° C
–40° to 60°C
–40° to 140°F –40° to 60°C
20% to 85%, non-condensing
5% to 85%, non-condensing
Relative
Humidity
Operating
Storage
20% to 85%, non-condensing
5% to 85%, non-condensing
Communication Interface
RS-232/CCITT V.24 serial data interface; 110 to115000 baud, parity,
bits/character, 7 or 8 data bit, and XON-XOFF, RTS/CTS or DTR/DSR
handshake protocol required. 750mA at 5V from pin 9.
8-bit parallel data interface; supports IEEE 1284 bi-directional parallel, ECP
and nibble mode compliant. Error detection CRC protocol.
Memory
8 MB DRAM memory (3.5 MB user available)
2 MB flash memory
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Specifications
Printing Specifications
Printing Specifications
Table 20 • Z4Mplus and Z6Mplus Printing Specifications
Printing Specifications
Z4Mplus
Z6Mplus
Print resolution
203 dots/inch
300 dots/inch
8 dots/mm
203 dots/inch
300 dots/inch
8 dots/mm
12 dots/mm
12 dots/mm
Dot size
203 dpi
300 dpi
0.00492 in. x
0.00492 in.
0.125 mm x
0.125 mm
0.00492 in. x
0.00492 in.
0.125 mm x
0.125 mm
(width x length)
0.0033 in. x
0.0039 in.
0.084 mm x
0.099 mm
0.0033 in. x
0.0039 in.
0.084 mm x
0.099 mm
Maximum print 203 dpi
4.09 in.
4.1 in.
104 mm
106 mm
6.6 in.
168 mm
width
300 dpi
Minimum print length
1 dot row
1 dot row
65 in.
Maximum print 203 dots/inch 105 in.
2667 mm
1143 mm
1651 mm
737 mm
length
300 dots/inch 45 in.
29 in.
Bar code
modulus
203 dots/inch 5 mil to 50 mil
5 mil to 50 mil
3.3 mil to 33 mil
300 dots/inch 3.3 mil to 33 mil
(X) dimension
Programmable
constant print
speeds
203 dots/inch Per second:
Per second:
Per second: 7 in. Per second:
7 in.
8 in.
9 in.
10 in.
178 mm 203 mm 8 in.
229 mm 254 mm 9 in.
10 in.
178 mm
203 mm
229 mm
254 mm
300 dots/inch Per second:
Per second:
51 mm
76 mm
102 mm
127 mm
152 mm
Per second: 2 in. Per second:
2 in.
3 in.
4 in.
5 in.
6 in.
3 in.
4 in.
5 in.
6 in.
51 mm 76 mm
102 mm
127 mm
152 mm
Thin film printhead with energy control
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Specifications
Media Specifications
Media Specifications
Table 21 • Z4Mplus and Z6Mplus Media Specifications
Media Specifications
Z4Mplus
0.5 in.
1 in.
Z6Mplus
0.5 in.
1 in.
Label length
Minimum Tear-off
13 mm
13 mm
Peel-off
Rewind
Cutter
25.4 mm
13 mm
25.4 mm
13 mm
0.5 in.
1 in.
0.5 in.
25.4 mm
991 mm
25.4 mm
114 mm
108 mm
0.058 mm
0.25 mm
76 mm
1.5 in.
38.1 mm
991 mm
51 mm
Maximum
Minimum
39 in.
39 in.
Label width
1 in.
2 in.
Maximum Tear/Cutter
Peel/Rewind
4.5 in.
4.25 in.
0.0023 in.
0.010 in.
3 in.
7.0 in.
6.75 in.
0.0023 in.
0.010 in.
3 in.
178 mm
171 mm
0.058 mm
0.25 mm
76 mm
Total thickness
(includes liner, if any)
Minimum
Maximum
Core size
Maximum roll diameter
Inter-label gap
8 in.
203 mm
2 mm
8 in.
203 mm
2 mm
Minimum
Preferred
Maximum
0.079 in.
0.118 in.
0.157 in.
0.079 in.
0.118 in.
0.157 in.
3 mm
3 mm
4 mm
4 mm
Ticket/tag notch size (width x length)
0.236 in. ×
0.12 in.
6 mm ×
3 mm
0.236 in. ×
0.12 in.
6 mm × 3 mm
Hole diameter
0.125 in.
0.15 in.
2.25 in.
3 mm
0.125 in.
0.15 in.
3.5 in.
3 mm
3.8
Notch or hole position
(Centered from inner
media edge)
Minimum
Maximum
3.8 mm
57 mm
90 mm
Black mark
dimensions
Vertical length
0.98 in. to
0.453 in.
2.5 to
11.5 mm
0.98 in. to
0.453 in.
2.5 to
11.5 mm
Horizontal width
Location
> 0.37 in.
> 9.5 mm
> 0.37 in.
> 9.5 mm
Within 0.40 in. (1 mm) of inside media edge
May also be centered
from 0.23 to 2.25 in.
(5.84 to 57 mm)
May also be centered
from 0.23 to 3.5 in.
(5.84 to 90 mm)
from the media inner edge
from the media inner edge
Density, in Optical Density Units (UDO)
Maximum media density
> 1.0 ODU
< 0.5 ODU
Transmissive Sensor
Fixed
7/16 in. (11 mm) from inside edge
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Specifications
Ribbon Specifications
Ribbon Specifications
Table 22 • Z4Mplus and Z6Mplus Ribbon Specifications
Ribbon Specifications
Z4Mplus
Z6Mplus
Ribbon must be wound with the coated side out
Ribbon width
Minimum
Maximum
>2 in.*
4.3 in.
51 mm*
109 mm
>2 in.
6.9 in.
51 mm
(Zebra recommends using ribbon
at least as wide as the media to
protect the printhead from wear.)
174 mm
Standard lengths
2:1 media to
ribbon roll ratio
984 ft.
1476 ft.
1 in.
300 m
984 ft.
1476 ft.
1 in.
300 m
3:1 media to
ribbon roll ratio
450 m
450 m
Ribbon core inside diameter
25.4 mm
25.4 mm
* The narrowest width tested and approved for this printer is 2 in. (51 mm). You may be able to use narrower ribbon, as
long as the ribbon is wider than the media being used. To use a ribbon narrower than 2 in. (51 mm), test the ribbon’s
performance with your media to assure that you get the desired results.
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Specifications
Printer Options
Printer Options
Table 23 • Z4Mplus and Z6Mplus Options
Option
Z4Mplus
Z6Mplus
Cutter
X
X
X
X
X
Peel-off
X
Liner take-up
Not available
X
PCMCIA card socket
(supports Zebra Rapid Flash and ATA formats)
Linear Memory Card (Zebra Rapid Flash)
8MB and 32MB
X
X
X
X
Compact Flash
32MB, 64MB, 128MB, and 256MB
300 dpi printhead
Rewind
X
X
X
X
X
X
X
Adjustable transmissive sensor
External PrintServer
Internal PrintServer
Not available
X
X
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Specifications
Zebra Programming Language (ZPL II) Features
Zebra Programming Language (ZPL II) Features
• Downloadable graphics (with data compression)
• Bit image data transfer and printing, mixed text/graphics
• Format inversion
• Mirror image printing
• Four-position field rotation
(0°, 90°, 180°, 270°)
• Slew command
• Programmable quantity with print pause
• Communicates in printable ASCII characters
• Controlled via mainframe, mini, PC, portable data terminal
• In-Spec OCR-A and OCR-B
• UPC/EAN
(nominal 100% magnification 6 dots/mm printheads only)
• Serialized fields
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Specifications
Supported Bar Codes
Supported Bar Codes
Table 24 • Supported Bar Codes
Z4M/Z6Mplus Bar Code Features
Code 11
LOGMARS
Code 39 (supports ratios of 2:1 to 3:1)
Code 49 (2-dimensional bar code)
Code 93
Plessey
EAN-8, EAN-13, EAN EXTENSIONS
UPC-A, UPC-E, UPC EXTENSIONS
MSI
Code 128 (supports serialization in all
subsets and UCC case codes)
Codabar (supports ratios of 2:1 to 3:1)
Codablock
PDF-417 (2-dimensional bar code)
Micro-PDF-417
Interleaved 2 of 5 (supports ratios of 2:1 to POSTNET
3:1; modulus 10 check digit)
Industrial 2 of 5
Standard 2 of 5
QR Code
MaxiCode
Datamatrix
Check digit calculation where applicable
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Index
cutter mode
front panel
D
darkness adjustment
data communications
data ports
G
H
direct thermal mode
display language
I
interconnections
E
interfaces
IP settings
F
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Index
media types
L
memory card
language displayed
N
network configuration label
liner removal
liner take-up mode
O
list
P
parallel communications
peel-off mode
pinouts
print modes
M
media
media loading
media removal
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Index
print server settings
rewind mode
printer parameters
ribbon
printer settings
printhead
PrintServer II (PSII)
S
scratch test
self tests
R
real-time clock (RTC)
reflective sensor
sensors
serial communications
removing
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Index
specifications
types of media
U
W
Wireless Print Server
Wireless Print Server settings
T
tear-off mode
thermal transfer mode
transmissive sensor
Z
Zebra Programming Language (ZPL II)
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Index
Note • ____________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
To provide feedback on this document, please send your comments to [email protected], or
write your comments on this page and fax to the following:
Fax: 1.847.821.1795
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Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A.
Telephone: +1 847.634.6700
Facsimile: +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0) 1494 472872
Facsimile: +44 (0) 1494 450103
Customer Order # 13163LB
Manufacturer Part # 13163LB Rev. 3
© 2004 ZIH Corp.
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