FROM
WHIRLPOOL
CORPORATION
UseAndCare
G
U
I
D
E
A Note to You ......................... 2
Washer Safety ........................ 3
Parts and Features................. 4
Operating Your Washer ......... 5
Starting your washer .......... 5
Stopping/restarting
your washer ........................ 6
Selecting a cycle and time ... 7
Understanding normal
washer sounds ................... 8
Understanding what
happens in each cycle ........ 9
Self-cleaning lint filter........... 9
Adding liquid chlorine
bleach ............................... 10
Adding liquid fabric
softener............................. 10
Caring for Your Washer....... 11
Laundry Tips ........................ 12
Removing Stains.................. 16
Troubleshooting................... 19
Requesting Assistance
or Service ............................. 21
Warranty ............................... 24
1-800-253-1301
Call us with questions or comments.
TWO SPEED AUTOMATIC WASHER
PART NO. 3950306
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Washer Safety
This guide contains safety statements under
warning symbols. Please pay special
attention to these symbols and follow any
instructions given. Here is a brief explana-
tion of the symbol.
Your safety is important to us.
This symbol alerts you to
hazards such as fire, electrical
shock, or other injuries.
IMPORTANT SAFETY INSTRUCTIONS
• Do not allow children to play on or in the
WARNING – To reduce the risk of fire,
electric shock, or injury to persons when
using the washer, follow basic precau-
tions, including the following:
washer. Close supervision of children is
necessary when the washer is used
near children.
• Before the washer is removed from
service or discarded, remove the door.
• Read all instructions before using the
washer.
• Do not reach into the washer if the tub
or agitator is moving.
• Do not wash articles that have been
previously cleaned in, washed in,
soaked in, or spotted with gasoline, dry-
cleaning solvents, or other flammable or
explosive substances as they give off
vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning
solvents, or other flammable or explo-
sive substances to the wash water.
These substances give off vapors that
could ignite or explode.
• Do not install or store the washer where
it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the
washer or attempt any servicing unless
specifically recommended in this Use
and Care Guide or in published
user-repair instructions that you under-
stand and have the skills to carry out.
• Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for 2 weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been
used for such a period, before using the
washing machine, turn on all hot water
faucets and let the water flow from each
for several minutes. This will release any
accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an
open flame during this time.
• See Installation Instructions for ground-
ing requirements.
– SAVE THESE INSTRUCTIONS –
3
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Parts and Features
The parts and features of your washer are illustrated on this page. Become familiar with all
parts and features before using your washer.
Load Size
Selector
(p. 6)
Water Temperature
Selector
(p. 6)
Cycle Control Knob
(pp. 7-9)
PERMANENT
PRESS
OFF
12 REGULAR
NORMAL
F
R
O
M
WHIRLPOOL
T
A
I
O
N
C
O
R
P
O
R
COOL
DOWN
(PAUSE)
6
LIGHT
8
CYCLE
12
14
REGULAR
HEAVY
18
Liquid chlorine
bleach dispenser
(p. 10)
-HEAVY
EX
OFF
OFF
HEAVY DUTY / SUPER CAPACITY
2
SPEED WASHER
4
-WASH
SOAK
PRE
GENTLE / DELICATES
20
OFF
PULL START • PUSH STOP
WASH
RINSE
TEMPERATURE
•
SELF CLEANING FILTER
WATER LOAD SIZE
SAVER
•DOUBLE-ACTION AGITATOR
1/2 HP MOTOR
WHIRLPOOL CORPORATION
Model and serial
number label
(under lid)
Basket
Tub
Self-cleaning
lint filter
(bottom of washer basket)
(p. 9)
4
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Operating Your Washer
To obtain the best washing results, you must operate your washer properly. This section
gives you this important information. Page references are included for more information.
WARNING
WARNING
Explosion Hazard
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Never place items in the washer that
are dampened with gasoline or other
flammable fluids.
Do not wash or dry items soiled with
vegetable or cooking oils because
they may contain some oil after
laundering.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire or
electrical shock.
Doing so can result in death,
explosion, or fire.
Starting your washer
1. Add measured detergent to the
washer. Then place a sorted load of
clothes in the washer.
• Sort and load clothes as described on
pages 12 and 13.
• If desired, you may also add color safe
bleach.
2. (OPTIONAL STEP) If desired, add
measured liquid chlorine bleach to
the liquid chlorine bleach dispenser.
See page 10.
• Use only liquid chlorine bleach in the
bleach dispenser.
3. Close the washer lid.
Liquid chlorine
bleach dispenser
continued on next page
5
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OPERATING YOUR WASHER
4. Turn the Load Size Selector to the
setting that corresponds with the size
of your wash load and the type of
fabric being washed.
MEDIUM
SMALL
LARGE
• See pages 12 and 13 for loading
suggestions.
• To change the load size setting after
the washer has started to fill, turn the
Selector to the desired new setting.
WATER
SAVER
LOAD SIZE
5. Select a Wash-Rinse Temperature with
the Water Temperature Selector. Match
the water temperatures with the type
of fabric and soils being washed.
WARM
COLD
COLD
COLD
HOT
COLD
• See page 14 for water temperature
guidelines.
WASH
RINSE
TEMPERATURE
6. Push in the Cycle Control Knob and
turn it clockwise to the wash cycle
you want. See pages 7 to 9.
7. Pull out the Cycle Control Knob to
start the washer.
8. (OPTIONAL STEP) Add measured
liquid fabric softener to the final rinse
water. See page 10.
Stopping/restarting your washer
• To stop the washer at any time, push in
the Cycle Control Knob.
• To restart the washer, close the lid (if
open) and pull out the Cycle Control Knob.
6
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OPERATING YOUR WASHER
Selecting a cycle and time
This section illustrates and describes the
wash cycles you can select with the Cycle
Control Knob. Use this information to help
you make the best cycle selections for your
wash loads. Each cycle is designed for
different types of fabrics and soil levels.
• The washer pauses briefly throughout
each cycle. These pauses are normal for
washer operation.
• Refer to page 8 to learn more about the
sounds you may hear during a wash cycle.
• Also, refer to page 9 to help you under-
stand what happens during a wash cycle.
NORMAL
LIGHT
6
REGULAR 10
HEAVY 14
OFF
OFF
10
PERMANENT
PRESS
COOL
DOWN
(PAUSE)
DELICATES
8
OFF
PULL START • PUSH STOP
Normal cycle
Delicates cycle
The Delicates cycle features a reduced
agitation speed for gentle soil removal.
Low spin speeds reduce wrinkling. Use
this 8-minute cycle for cleaning lightly to
moderately soiled delicate items and
washable knits.
The Normal cycle features high agitation
and spin speeds to shorten drying time.
Use this cycle for cleaning cotton and linen
fabrics. Select 6, 10, or 14 minutes of wash
time, depending on whether your load is
lightly, moderately, or heavily soiled.
Permanent Press cycle
The Permanent Press cycle features a cool-
down rinse and low spin speeds to reduce
wrinkling. Use this cycle for cleaning perma-
nent press and some synthetic fabrics.
Select 10 or 8 minutes of wash time, de-
pending on whether your wash load is
moderately or lightly soiled.
NOTE: The 8-minute Permanent Press
cycle is indicated on your control panel with
a dot only, directly below the 10-minute
cycle.
continued on next page
7
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OPERATING YOUR WASHER
Rinse and Spin feature
Drain and Spin feature
When using extra detergent for heavily
soiled clothes, or washing
A drain and spin may help shorten drying
times for some heavy fabrics
special-care items, you may
find an extra rinse and spin is
needed. For an additional
rinse, push in the Cycle
or special-care items by
removing excess water. To
add a drain and spin, push in
the Cycle Control Knob and
Control Knob and turn clockwise to any of
the dots, as illustrated. Pull out the Cycle
Control Knob. The washer will fill to the
selected load size, agitate, drain, and spin.
turn clockwise to any of the dashes, as
illustrated. Pull out the Cycle Control Knob.
The washer will drain, then spin.
Understanding normal washer sounds
Your new washer may make sounds that
During drain
your old one didn’t. Because the sounds are
unfamiliar, you may be concerned about
them. Don’t be; most of them are normal.
The following describes some of the
sounds you may hear and what causes
them.
The rate that water is drained from your
washer depends on your installation. If water
is drained quickly from the washer, you may
hear air being pulled through the pump. This
happens during the end of draining.
After drain and before spin
When the cycle changes from draining to
spinning, you may hear gears engaging.
During washing
When you select a small load size setting for
a small wash load, your washer has a lower
water level. With this lower water level, you
may hear a clicking sound from the upper
portion of the agitator.
8
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OPERATING YOUR WASHER
Understanding what happens in each cycle
When the Cycle Control Knob is set to a
number and pulled out, the washer fills (to
the selected load size) before agitation and
timing start. The washer begins agitating
immediately after filling; agitation occurs with
the washer lid up or down.
After agitation starts, the Cycle Control Knob
turns clockwise until it points to an OFF area
and the cycle ends.
NOTE: The washer pauses briefly through-
out each cycle. These pauses are normal for
washer operation.
WASH
RINSE
Fill
▼
Fill
▼
Rinse
▼
Wash selected time
▼
Drain*
No agitation
▼
Drain – No agitation
▼
*The Permanent Press cycle partially
drains, fills, agitates briefly, and drains.
Spin-Spray rinse
▼
Spin
▼
Spin
▼
Off
Self-cleaning lint filter
The lint filter at the bottom of the washer
basket cleans itself. During agitation, wash
and rinse water pass over the filter, separat-
ing the lint from the water. The lint is then
spun away from the filter and out of the
system during the spin part of the cycle.
If your washer drains into a tub, remove
any lint collected in the tub or strainer.
Basket
interior
Self-cleaning
lint filter
9
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OPERATING YOUR WASHER
Adding liquid chlorine bleach
Use your washer’s liquid chlorine bleach
dispenser to add bleach to the wash load.
Always measure liquid chlorine bleach. Do
not guess. Never use more than 1 cup
(250 mL) for a full load. Use less with lower
water level settings. Follow manufacturer’s
directions for safe use. Use a cup with a
pouring spout to avoid spilling.
1. Load the washer.
2. Pour measured chlorine bleach carefully
into the dispenser. Do not let bleach
splash, drip, or run down into washer
basket. Undiluted bleach will damage any
fabric it touches.
3. Start the washer. Bleach will be diluted
automatically during wash part of cycle.
NOTE: Do not use this dispenser to add
powdered chlorine or color safe bleach to
your wash load. The dispenser is for liquid
chlorine bleach use only.
Adding liquid fabric softener
• Always dilute fabric softener with 1⁄2 to
1 cup (125 to 250 mL) warm water.
Undiluted fabric softener can stain fabrics.
• Add diluted fabric softener only in the
final rinse.
• Fabric softener should not be mixed with
other laundry products because greasy
stains may form. If stains form, remove by
wetting the stain and rubbing with liquid
detergent or a bar of soap. Rewash the
stained item.
• Too much fabric softener can make some
items (diapers and towels) nonabsorbent.
If this happens, use less fabric softener or
do not use it every time.
10
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Caring for Your Washer
Proper care of your washer can extend its life. This section explains how to care for your
washer properly and safely.
Cleaning your washer
Exterior
Interior
Wipe up detergent, bleach, and other spills
with a soft, damp cloth or
sponge as they occur. Occa-
sionally wipe the outside of the
washer to keep it looking like
new.
Clean interior with 1 cup (250 mL) of chlo-
rine bleach mixed with 2 cups (500 mL) of
detergent. Run washer through a complete
cycle using hot water. Repeat process if
necessary.
NOTE: Remove hard water deposits using
Do not put sharp or metal objects in your
washer. They can damage the
finish. Check all pockets for
pins, clips, money, bolts, nuts,
etc. Do not lay these objects
on your washer after emptying
pockets.
only cleaners labeled as washer safe.
Winter storage or moving care
Install and store your washer where it will
not freeze. Because some water may stay
in the hoses, freezing can damage your
washer. If storing or moving your washer
during freezing weather, winterize it.
To winterize washer:
To use washer again:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 quart (1L) of R.V.-type antifreeze in
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Reconnect power supply cord.
the basket.
4. Run washer on a drain and spin setting
(see page 8) for about 30 seconds to mix
the antifreeze and water.
5. Run the washer through a complete cycle
with 1 cup (250 mL) of detergent to clean
out antifreeze.
5. Unplug the power supply cord.
Non-use or vacation care
• Turn off the water supply to the washer.
Operate your washer only when you are at
home. If you will be on vacation or not using
your washer for an extended period of time,
you should:
This helps avoid accidental flooding (due
to a water pressure surge) while you are
away.
• Unplug the power supply cord or turn off
electrical power to the washer.
11
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Laundry Tips
This section reviews proper laundering techniques and gives you additional washing
information.
Preparing clothes for washing
• Close zippers, snaps, and hooks to avoid
snagging other items. Remove
pins, buckles, and other hard
• Tie strings and sashes so they will not
tangle.
• Mend tears, loose hems, and seams.
• Treat spots and stains. (See “Removing
Stains” on pages 16-18.)
• Stained or wet garments should be
washed promptly for best results.
objects to avoid scratching the
washer interior. Remove non-
washable trim and ornaments.
• Empty pockets and turn them inside out.
• Turn down cuffs, brush away lint and dirt.
• Turn synthetic knits inside out to avoid
pilling.
Sorting
• Separate heavily soiled items from lightly
soiled ones, even if they would
normally be washed together.
Separate lint givers (towels,
chenille) from lint takers
• Separate dark colors from light colors,
colorfast items from noncolorfast items.
• Sort by fabric and construction (sturdy
cottons, knits, delicate items).
(corduroy, synthetics, perma-
nent press). When possible, turn lint givers
inside out.
Loading
• Drop items into washer loosely. Fill to the
top of the basket (top row of
holes). Do not wrap items
• Load by the amount of space items take
up, not by their weight.
• Mix large and small items in each load.
Load evenly to maintain
around the agitator. Items
should move easily through
wash water for best cleaning
and wrinkle-free results. Items should sink
and reappear later.
washer balance. An off-
balance load can make the
washer vibrate during spin.
• Load washer properly and select correct
load size setting. Overloading or packing
the machine, and selecting a setting too
small for the wash load can:
• Use a large load size setting to reduce
wrinkling with permanent press clothes and
some synthetic knits. These items should
have more room to move in the water than
heavy items (towels, jeans).
– cause poor cleaning.
– increase wrinkling.
– create excessive lint.
– wear out items faster (because of pilling).
• Reduce wash time when using a small
load size setting. Loads with only a few
small items need less wash time.
12
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LAUNDRY TIPS
Loading suggestions
For these suggested full-sized loads, set the Load Size Selector to the highest load size
setting.
EXTRA LARGE CAPACITY WASHERS
Heavy Work
Clothes
2 pair pants
3 shirts
3 pair jeans
1 coverall
Permanent Press
Mixed Load
Towels
1 double sheet
1 tablecloth
1 dress
1 blouse
2 slacks
2 double or
1 king size sheet(s)
4 pillowcases
6 T-shirts
6 pair shorts
2 shirts
8 bath towels
8 hand towels
10 wash cloths
1 bath mat
Delicates
2 camisoles
4 slips
4 panties
2 bras
3 shirts
2 pillowcases
Knits
2 blouses
6 handkerchiefs
2 slacks
2 blouses
4 shirts
4 tops
2 nighties
2 dresses
Saving energy
• Avoid rewashing. Use enough detergent
and pretreat stains or heavy soils. Use the
cycles and wash times recommended for
the fabric and soil.
• Use warm or cold wash water for most
loads. Use hot water only when washing
heavy, greasy soils or whites.
• Wash full loads.
• Use your washer during off-peak hours –
usually early morning and late evening.
(Ask your power company for details.)
• Use lower water levels when washing
small loads.
13
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LAUNDRY TIPS
Water guidelines
Selecting water temperatures
WASH WATER
TEMPERATURE*
SUGGESTED FABRICS
COMMENTS
• Work clothes
• Sturdy whites/colorfast
pastels
HOT
130°F (54°C)
or above
• Best cleaning for heavily soiled items
• Removes oils, perspiration, greasy
soils, and stains
• Diapers
• Prevents graying or yellowing
WARM
90-110°F
(32-44°C)
• Dark/noncolorfast colors
• Permanent press items
• Nylon, polyester, acrylics,
silks, woolens
• Best for moderately soiled to lightly
soiled items
• Safe for most fabric finishes
• Less fading and dye bleeding
• Reduces wrinkling
• Knits/delicate fabrics
• Extra-sensitive colors
• Noncolorfast items
• Hand washables
COLD
70-90°F
(21-32°C)
• Best for very lightly soiled items
• Saves hot water
• Best rinse water temperature
* The washer features cold rinses for all wash temperatures.
Checking hot water
Water hardness
Many poor washing results can be traced to
the hardness of the wash water. To check
your water hardness:
• City water – ask the city water company.
• Well water – ask the local water authority.
Ask for the mineral content in grains/gallon
or parts/million. If your water is more than
8 grains/gallon or more than 137 parts/
million, you should consider:
• Installing a water softener.
• Using more detergent.
• Using a packaged water conditioner.
• Not using soap.
temperature
Your hot water should be 130°F (54°C) or
above. If you do not know your hot water
temperature, you can check it easily. You
may need to raise the temperature of your
water heater. To check your hot water:
1. Fill a pan with the hottest water available
from the faucet that fills your washer.
NOTE: If you do not have a faucet at your
washer site, collect the water from the
faucet closest to your washer.
2. Place a candy thermometer or cooking
thermometer in the water to check the
temperature.
NOTE: In wash water temperatures colder
than 70°F (21°C), detergents do not dissolve
well. Also, soils may be difficult to remove
and some fabrics may retain wear wrinkles
and may have increased pilling.
14
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LAUNDRY TIPS
Washing special-care items
Most garments and household textiles have care labels with laundering instructions. Always
follow care label directions when they are available. Below are general washing instruc-
tions for some special washables.
ITEM
CARE INSTRUCTIONS
Blankets
(electric or woolen)
Pretreat spots and stains. Select water temperature, cycle, and
time according to the type of blanket being washed. Two rinses
may be necessary. Check care label to see if manufacturer
recommends machine washing.
Curtains, drapes,
slipcovers
Wash small loads. Crowding may cause wrinkling. Replace
slipcovers while still slightly damp. They will dry to fit tightly.
NOTE: Sun-damaged curtains and draperies will tear whether
hand or machine washed.
Diapers
When using chlorine bleach for soaking, add extra detergent to the
load. Avoid overuse of fabric softeners – absorbency will be
reduced.
Elastic, spandex
Elastic picks up oil from the body. Oil can damage elastic. Wash
often to reduce the damage. Use warm water and sufficient
detergent to remove oils. Do not use chlorine bleach.
Flame-retardant
clothing
Items will be clearly labeled as flame-retardant. Follow
manufacturer’s instructions to retain flame-retardant qualities.
Knits, washables
Knits are comfortable to wear because they stretch. However, this
means that knits are more likely to be stretched and damaged
when washed (especially bulky knits). Knits made of synthetic
fabrics such as polyester, nylon, and acrylic tend to keep their
original shape more than knits made of cotton or ramie.
Pillows, stuffed
toys
Washing feather pillows is not recommended unless they will be
dried in a dryer.
Plastic, rubber
items
Treat as delicate items. Wash in warm water. Wash small items in
a mesh bag.
Quilts, bedspreads
Do not wash cotton-filled comforters unless they are quilted or
stitched. Tucked cotton batting tends to slip and become lumpy.
An extra rinse may be necessary.
Scatter rugs
Shake or vacuum rugs to remove loose dirt. Wash more than one
rug at a time. If washing only one rug, add bath towels to balance
the load.
Snowsuits, jackets
Wash only one or two items at a time. You may need to stop the
washer occasionally to press air from the items being washed. An
extra rinse may be necessary.
15
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Removing Stains
Stained, heavily soiled, or greasy items may need to be prewashed or soaked for best
results. Soaking helps remove protein-type stains like blood, milk, or grass. Prewashing helps
loosen soil before washing.
Stain removal rules
• Use warm water for soaking or prewashing
• When bleach is recommended, use a
bleach that is safe for the fabric.
stained laundry. Hot water can set stains.
• Most stains are easier to remove when
they are fresh. Old or set stains may not
come out. Follow package directions for
pretreatment products.
• Before treating any stain, find out what
kind of stain it is, how old the stain is, what
kind of fabric it is, and if the fabric is
colorfast. (Check the care label.)
• Test stain removers on an inside seam or
hidden corner of the item to see if the color
is removed.
• Put the stained area face down on a paper
towel or white cloth. Apply the stain
remover to the back of the stain. This
forces the stain off the fabric instead of
through it.
• Washing and drying can set some stains.
• Start with cold or warm water. Hot water
can set some stains.
• Meat tenderizer or enzyme presoaks help
break down some protein stains so they
are easier to remove.
Stain removal guide
STAIN
TO REMOVE
Alcoholic
beverage
These stains turn brown with age, so treat immediately. Sponge or soak
fresh stains with cold water. Wash. If stain remains, soak 15 minutes in a
solution of lukewarm water, liquid detergent, and a few drops of white
vinegar. Rinse. Wash.
Blood
Rinse immediately or soak in cold water with enzyme presoak for 30
minutes or longer. Rinse. Rub detergent into any remaining stains. Rinse.
If stain remains, put a few drops of 3% hydrogen peroxide on stain for 3-5
minutes. Rinse thoroughly. Wash.
Chewing
gum
Use ice to make gum hard. Scrape off what you can. Sponge with a
nonflammable fabric cleaner. Let dry. Wash.
Chocolate
or coffee
Sponge immediately with a nonflammable fabric cleaner or apply a prewash
soil and stain remover. Rinse. Wash. If stain remains, apply a liquid deter-
gent to stain or soak in warm water with an enzyme presoak. Rewash.
Crayon and Scrape off excess with a dull knife. Place fabric between two blotters or
candle wax
facial tissue. Press with warm iron. Remove color stain with nonflammable
fabric cleaner. Hand wash until stain is gone. If full load is crayon stained,
take to cleaners or coin-operated dry cleaning machine.
Cream,
milk, or
ice cream
Sponge with a nonflammable fabric cleaner, or a prewash soil and stain
remover. Rinse. Wash. Repeat if necessary. If stain remains, apply a few
drops of liquid detergent and a few drops of ammonia. Blot dry and rinse.
If stain remains, soak in an enzyme presoak. Wash.
16
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REMOVING STAINS
TO REMOVE
STAIN
Light stain: Treat with liquid detergent or your regular laundry detergent.
Wash in hottest water safe for fabric.
Deodorants
and anti-
perspirants
Heavy stain: Place face down on towel and treat with a paste of ammo-
nia and color safe bleach. Let stand for 30 minutes. Wash in hottest water
safe for fabric.
WARNING
Fire Hazard
Do not wash or dry items soiled with vegetable or cooking
oils because they may contain some oil after laundering.
Doing so can result in death or fire.
Fat, grease, Items soiled with vegetable or cooking oil should not be washed or dried.
or oil
For other types of greasy stains, use one of the methods below:
• Use pretreatment stain remover. Follow label directions. Wash in hottest
water safe for fabric.
• Use talcum powder to absorb as much grease as possible. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
• Treat with liquid detergent or rub a detergent paste on the stain. Wash
using hottest water safe for fabric.
Fruit stains Fresh stains: Soak immediately in cool water. Wash. If stain remains,
cover area with a paste made of color safe bleach, a few drops of hot
water, and a few drops of ammonia. Wait 15-30 minutes. Wash.
Old stains: Sponge with white vinegar. Rinse. Repeat procedure for
fresh stains.
Grass or
green
vegetables
Soak in warm or cold water with an enzyme presoak for at least 30 minutes,
or sponge with denatured alcohol. Wash in water temperature and bleach
safe for the fabric. For colored fabrics, check colorfastness before applying
alcohol. For acetate, sponge with a nonflammable fabric cleaner. If stain
remains, bleach with 3% hydrogen peroxide. Rinse. Rewash.
Ink or
ballpoint
pen ink
Spray stain with an aerosol hair spray or rubbing alcohol. Sponge stain
continuously until all bleeding stops. Let dry. Repeat if necessary. Wash.
If stain remains, bleach if safe for fabric. (India and other indelible inks
are almost impossible to remove completely.)
Iron or rust
Colored or noncolorfast items: Apply lemon juice and salt. Place in the
sun to dry. Rinse thoroughly. Repeat if necessary.
White or colorfast items: Try a rust remover. Test first on inside seam or
hem. Some rust removers are not washer safe. Follow package directions.
continued on next page
17
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REMOVING STAINS
TO REMOVE
STAIN
Sponge immediately with a nonflammable fabric cleaner or apply a prewash
soil and stain remover. Rinse. Wash. If stain remains, apply a liquid deter-
gent to stain or soak in warm water with an enzyme presoak. Rewash.
Ketchup or
tomato
products
Apply nonflammable fabric cleaner or prewash soil and stain remover.
Blot with absorbent material. Repeat if necessary. Rinse. If stain remains,
rub with liquid detergent. Wash.
Lipstick
Scrape off excess with a dull knife. Soak in cold or warm water with
enzyme presoak at least 30 minutes, or treat stains with a nonflammable
fabric cleaner. Wash.
Meat juice,
egg
Wash in hottest water safe for fabric. If stain remains, soak in warm water
and a color safe bleach for 15-30 minutes. Rewash. (Old mildew stains
are almost impossible to remove. Mildew fungus destroys or weakens
fabrics.) An alternative to bleach is to treat with salt and lemon juice and
dry in direct sunlight. Rinse and rewash. Mildew may form if wet or damp
laundry remains in your washer for extended periods of time. To prevent
mildew, promptly dry laundry after washing.
Mildew
Treat immediately. Scrape off excess mustard. Sponge with a nonflam-
mable fabric cleaner or a prewash soil and stain remover. Rinse. Work
liquid detergent and a few drops of vinegar into stain. Rinse. If stain
remains, apply 3% hydrogen peroxide. Rinse and wash.
Mustard
Paint
Hand wash paint-stained items.
Water base: Treat stains while still wet. (These paints cannot be removed
after they have dried.) Rinse in warm water to flush out paint. Sponge with
a nonflammable fabric cleaner. Rinse. Wash.
Oil base: Scrape off fresh paint. Sponge with a nonflammable fabric
cleaner. While stain is still wet with solvent, rub liquid detergent into it.
Wash with hottest water safe for fabric.
Remove stains before ironing. Perspiration stains may weaken fabric.
Wash or sponge stain thoroughly with detergent and warm water. If
perspiration has changed the color of the fabric, use one of the following
treatments:
Perspiration
Fresh stains: Apply ammonia to stain. Rinse. Launder to remove
ammonia odor.
Old stains: Apply white vinegar to stain. Rinse. Launder to remove
vinegar odor.
Severe scorch cannot be removed. Wet stain with 3% hydrogen peroxide.
Cover with a dry cloth and press with an iron as hot as is safe for fabric.
Rinse well. Wash.
Scorch
OR
Wet with lemon juice and spread in the sun to dry. Wash.
Sponge immediately with cold water and alcohol. Heat and detergent may
set stain.
Soft drinks
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Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
list for common laundry problems and the next page for common washer problems. If you
need further assistance, see page 21.
Common laundry problems
PROBLEM
CAUSE
Brown, yellow
stains
• Chlorine staining
• Iron in water heater or pipes; iron and manganese in water
Dye transfer
• Improper sorting
• Load not immediately removed from washer after end of cycle
Gray whites,
dingy colors
• Improper sorting
• Water temperature too low
• Not enough detergent
• Using soap in very hard water (use detergent in hard water)
Greasy looking
spots
• Fabric softener poured directly on clothes
• Not enough detergent
Lint
• Improper sorting
• Paper or tissue in pockets
• Pilling being mistaken for lint
• Not enough detergent
Load too wet
after spin
• Cold rinses
• Cycle stopped before spinning is complete
Shrinking
• Fabric type (some knits stretch during manufacturing – laundering
returns fabric to original size)
• Care label directions not followed
Snags, rips, and
holes
• Items damaged before washing
• Misuse of chlorine bleach (do not pour directly on clothes);
dispenser not used
• Sharp items not removed from pockets; fasteners not fastened
Stiff, rough
fabrics
• Using soap in very hard water (use detergent in hard water)
• Not enough detergent
• Line drying
• Overloading
• Clothes wrapped around agitator
Twisting/
Tangling
• Overloading (leave more room for permanent press and knits)
• Load not immediately removed from washer after cycle
• Warm rinse water
Wrinkling
• Cycle selection incorrect
Yellow areas
(from body oils)
• Water temperature too low
• Not enough detergent
19
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TROUBLESHOOTING
Common washer problems
Before calling for service, check these:
Is the lid closed?
▼
Is the Cycle Control Knob set and pulled out?
▼
Is the power cord firmly plugged into a live outlet with proper voltage?
▼
Have you blown a household fuse or tripped a circuit breaker?
▼
Are both the hot and cold water faucets turned on?
▼
Are the water hoses kinked or clogged?
▼
Is the drain hose higher than the water level in the washer? It must be higher for
proper operation.
▼
Is the washer making noises (see page 8), or vibrating?
Is the wash load properly distributed around the agitator?
NOTE: Washer stops briefly during a wash cycle. These pauses are normal.
If none of these items was causing your problem, see “Requesting Assistance or Service”
on page 21.
20
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Requesting Assistance
or Service
Before calling for assistance or service, please check “Troubleshooting” on pages 19 and 20.
It may save you the cost of a service call. If you still need help, follow the instructions below.
3. If you need FSP®
replacement parts …
1. If you need assistance* …
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your ESTATE® appli-
ance. FSP replacement parts will fit right
and work right, because they are made to
the same exacting specifications used to
build every new ESTATE appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
4. If you are not satisfied
with how the problem
was solved …
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* …
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Whirlpool has a nationwide network of
authorized Whirlpool service
companies. Whirlpool service
technicians are trained to fulfill
the product warranty and
Major Appliance Consumer Action Program
20 North Wacker Drive
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
Gearcase assembly
covered by your
warranty
•APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE & REPAIR
• WASHING MACHINES &
DRYERS, SERVICE & REPAIR
- See: Whirlpool Appliances or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
- See: Whirlpool Appliances or
Authorized Whirlpool Service
(Example: XYZ Service Co.)
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
21
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NOTES
22
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NOTES
NOTES
23
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®
ESTATE
Automatic Washer Warranty
LENGTH OF WARRANTY
WHIRLPOOL WILL PAY FOR
FULL ONE-YEAR
WARRANTY
FSP® replacement parts and repair labor to correct defects
in materials or workmanship. Service must be provided by
FROM DATE OF PURCHASE an authorized Whirlpool service company.
LIMITED FIVE-YEAR
WARRANTY
FSP replacement parts for any part of gearcase assembly
if defective in materials or workmanship. The gearcase
FROM DATE OF PURCHASE assembly is shown in the “Requesting Assistance or
Service” section of this book.
FSP replacement parts for any top and lid rust.
LIMITED TEN-YEAR
WARRANTY
FSP replacement of outer tub should it crack, or fail to
contain water, due to defective materials or workmanship.
FROM DATE OF PURCHASE
WHIRLPOOL WILL NOT PAY FOR
A. Service calls to:
1. Correct the installation of your washer.
2. Instruct you how to use your washer.
3. Replace house fuses or correct house wiring or plumbing.
B. Repairs when your washer is used in other than normal, single-family household use.
C. Pickup and delivery. Your washer is designed to be repaired in the home.
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God or use of
products not approved by Whirlpool.
E. Any labor costs during the limited warranties.
F. Repairs to parts or systems caused by unauthorized modifications made to the
appliance.
6/96
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSE-
QUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to
state.
Outside the United States, a different warranty may apply. For details, please contact
your authorized Whirlpool dealer.
If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance
or Service” section, or by calling our Consumer Assistance Center telephone number,
1-800-253-1301, from anywhere in the U.S.A.
6/96
Printed in U.S.A.
PART NO. 3950306
© 1996 Whirlpool Corporation
® Registered Trademark of Whirlpool Corporation, U.S.A.
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