Vertical Communications Conference Phone DXP Plus Series User Manual
R
DXP, DXP Plus, and FX Series  
Digital Communications Systems  
LCD Speakerphone  
Station User’s Guide  
COMDIAL  
QZ  
ABC  
DEF  
1
4
7
2
5
8
0
3
6
9
#
GHI  
PRS  
JKL  
TUV  
MNO  
WXY  
OPER  
TRNS/CNF  
HOLD  
TAP  
INTERCOM  
SPEAKER  
SHIFT  
MUTE  
MESSAGE  
SHIFT  
ABC  
JKL  
DEF  
1
4
7
*
2
5
8
0
3
6
9
#
GHI  
PRS  
MNO  
WXY  
TAP  
TRNS/CONF  
SPEAKER  
MUTE  
TUV  
R
HOLD  
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GCA70–258  
Contents  
Contents  
1
Introducing The Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
1.1 Understanding What The Lights Mean. . . . . . . . . . . . . . . 1–1  
1.2 Using The LCD Abbreviations . . . . . . . . . . . . . . . . . . . . . 1–3  
1.3 Using Your Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 1–7  
1.4 Adjusting The Telephone Pedestal . . . . . . . . . . . . . . . . . 1–12  
2
3
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
2.1 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
2.2 Answering A Subdued Off-  
Hook Voice Announcement (SOHVA) . . . . . . . . . . . . . . . 2–2  
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
3.1 Making A Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
3.2 Accessing Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
3.3 Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . 3–3  
3.4 Using Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6  
3.5 Using Dial By Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7  
3.6 Making A Subdued Off-  
Hook Voice Announcement (SOHVA) . . . . . . . . . . . . . . . 3–8  
3.7 Making A Paging Announcement . . . . . . . . . . . . . . . . . . . 3–9  
3.8 Camping On At A Busy Station And  
Waiting For An Answer (Call Waiting). . . . . . . . . . . . . . 3–10  
3.9 Camping On At An Idle Station And  
Waiting For An Automatic Callback. . . . . . . . . . . . . . . . 3–11  
3.10 Camping On At A Busy Station  
And Waiting For An Automatic Callback. . . . . . . . . . . . 3–12  
4
5
Placing Calls On Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
4.1 Holding Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
4.2 Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3  
Sending And Receiving  
Non-Verbal Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
5.1 Using The Messaging Feature . . . . . . . . . . . . . . . . . . . . . 5–1  
5.2 Using LCD Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2  
5.3 Sending An LCD Message . . . . . . . . . . . . . . . . . . . . . . . . 5–3  
Contents – 1  
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Contents  
GCA70–258  
6
7
8
Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
6.1 Transferring Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
7.1 Conferencing Stations Together . . . . . . . . . . . . . . . . . . . . 7–1  
Programming Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . 8–1  
8.1 Storing DSS Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1  
8.2 Storing Feature Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2  
8.3 Storing A Response Message Button . . . . . . . . . . . . . . . . 8–2  
8.4 Programming Speed Dial Numbers . . . . . . . . . . . . . . . . . 8–3  
8.5 Setting A Reminder Alert . . . . . . . . . . . . . . . . . . . . . . . . . 8–5  
9
Using The Other Telephone Features . . . . . . . . . . . . . . . . . . . 9–1  
9.1 Adjusting The Display Contrast . . . . . . . . . . . . . . . . . . . . 9–1  
9.2 Blocking Voice-Announce Calls. . . . . . . . . . . . . . . . . . . . 9–1  
9.3 Displaying Status Of Busy Lines  
And Stations (Busy Button Inquiry) . . . . . . . . . . . . . . . . . 9–2  
9.4 Displaying Button Functions (Button Query) . . . . . . . . . 9–2  
9.5 Diverting Incoming Calls To Another Station . . . . . . . . . 9–3  
9.6 Listening To A Call Over The  
Telephone Speaker (Group Listening) . . . . . . . . . . . . . . . 9–3  
9.7 Muting Your Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4  
9.8 Setting A Do Not Disturb Condition. . . . . . . . . . . . . . . . . 9–4  
9.9 Overriding A Call Or A Do Not Disturb  
Condition At Another Telephone (Executive Override) . . 9–5  
9.10 Setting The Volume Control . . . . . . . . . . . . . . . . . . . . . . . 9–6  
9.11 Setting Your Personal Ringing Tones . . . . . . . . . . . . . . . . 9–9  
9.12 Using Background Music . . . . . . . . . . . . . . . . . . . . . . . . . 9–9  
9.13 Using The IMIST Module. . . . . . . . . . . . . . . . . . . . . . . . 9–10  
9.14 Using The Caller ID Feature. . . . . . . . . . . . . . . . . . . . . . 9–11  
2 – Contents  
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GCA70–258  
Contents  
10 Operating Your Telephone With A DSS/BLF Console  
10.1 Operating Your Telephone With A DSS/BLF Console. . 10–1  
Publication Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index–1  
Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . Quick Reference–1  
Contents – 3  
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GCA70–258  
Introducing The Telephone  
Introducing The Telephone  
1
Congratulations and thank you for using a Comdial telephone! This  
manual serves as a helpful guide for using your new telephone’s many  
functions. If you should need more information about a particular  
function or on a function not listed in this guide, consult the LCD  
Speakerphone Reference Manual, GCA70–250 (your system attendant  
should have several copies).  
1.1 Understanding What The Lights Mean  
The lights on your telephone indicate the status of lines, features, and  
intercom.  
Next to a Direct Station Select (DSS)/Busy Lamp Field (BLF)  
button:  
–
•
•
•
Steady red = station is in use.  
Flashing red = station is receiving a call.  
Winking red = message-waiting light set for you by station  
associated with that DSS button.  
Next to a line button:  
–
•
•
•
•
Steady green = line is in use at your station.  
Steady red = line is in use at another station.  
Flashing red = your line is ringing.  
Flashing orange = your line is ringing and will be answered  
when you lift the handset.  
•
•
•
•
Winking green = line is on hold at your station.  
Winking red = line is on hold at another station.  
Fluttering orange = line has recalled from hold at your station.  
Fluttering red = line has recalled from hold at another station.  
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Introducing The Telephone  
GCA70–258  
Next to a fixed feature or programmable feature button:  
–
–
•
•
Steady red = the feature is on.  
Steady off = the feature is off.  
Next to an INTERCOM button:  
•
•
Steady green with a quick flash = you are using your intercom.  
Winking red = an LCD message is set on your telephone for  
others to receive when calling.  
•
Flashing orange = another station is calling you.  
Above the HOLD button:  
–
–
•
•
Fluttering red = message awaits pick up.  
Winking green = a line is on hold at your station.  
Above the SPEAKER button:  
•
•
•
On steady (with telephone on hook and busy) = speakerphone  
mode is active.  
On steady (with telephone on hook and idle) = background  
music is active.  
Flashing = feature viewing and programming is in progress.  
Above the MUTE button:  
–
–
•
On steady = called party cannot hear your conversation.  
Above the SHIFT button:  
•
On steady = shift mode is activated to allow access to second  
level speed dial numbers programmed at DSS button locations.  
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GCA70–258  
Introducing The Telephone  
1.2 Using The LCD Abbreviations  
The following chart identifies the abbreviations on your LCD screen and  
provides a brief definition of each feature.  
Abbreviation  
ACCT  
Feature  
Account  
Definition  
Stores a button that enables account  
code entry.  
Set Reminder Sets two reminder alerts that will  
sound at your station at specified  
times.  
ALERT  
ALL  
All Calls  
Forward  
Routes all of your calls to a different  
station location.  
Answer  
Answers a call ringing at your station.  
ANS  
Auxiliary Pager Stores a button that selects auxiliary  
paging speaker operation through the  
auxiliary jack.  
APAGE*  
Auxiliary  
Recorder  
Stores a button that selects auxiliary  
recorder operation through the  
auxiliary jack.  
ARECD*  
ARING*  
Auxiliary  
Ringer  
Stores a button that selects auxiliary  
ringer operation through the auxiliary  
jack.  
Automatic  
Redial  
Redials a busy call once a minute for  
10 minutes.  
ARDL  
BKSP  
Backspace  
While programming a speed dial  
number, backspace erases an incorrect  
entry.  
Call  
Calls a station that turned on your  
message waiting light.  
CALL  
CFWD  
Call Forward  
Forward all of your calls to a different  
station location. When chosen as a  
feature, stores a button that enables  
the function.  
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Introducing The Telephone  
GCA70–258  
Abbreviation  
CAMP  
Feature  
Definition  
Camp On  
Has system call you when busy  
station becomes idle. When chosen  
as a feature, stores a button that  
enables the function.  
I Will Call  
Back  
Respond to a SOHVA call with a  
non-verbal message.  
CALLBK  
CLEAR  
Clear Features Stores a button that clears a  
currently active or engaged feature.  
Clear  
Cancels a call forward condition.  
Establishes a conference.  
CLR  
Conference  
CONF  
DARK  
DISP  
Dark (contrast) Makes LCD screen darker.  
Display  
Adjusts the contrast of your LCD  
screen.  
Do Not  
Disturb  
Makes your station appear busy to  
other stations. When chosen as a  
feature, stores a button that enables  
the function.  
DND  
Direct Station  
Select  
Store a personal intercom number  
at a DSS station.  
DSS  
Exit Selection  
Ends a current programming  
session.  
EXIT  
FEAT  
Feature  
Presents several different features  
you an store at programmable  
buttons for later use.  
Group Listen  
Headset  
When chosen as a feature, stores a  
button that enables loud speaker  
broadcast of distant party’s voice.  
GPLSN  
HDSET  
When chosen as a feature, stores a  
button that enables headset  
operation.  
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GCA70–258  
Introducing The Telephone  
Abbreviation  
HAVE HOLD  
Feature  
Definition  
Ask Caller To Hold Send a non-verbal response to a  
SOHVA caller so he or she will  
know to place the outside caller  
on hold.  
Light (contrast)  
Message  
Makes the LCD screen lighter.  
LIGHT  
MSG  
Turns on message-waiting light  
at another station.  
Background Music Turns on the background music  
at your station. When chosen as  
a feature, stores a button that  
MUSIC  
enables the function.  
Next Display  
Shows the next display.  
NEXT  
No Answer /  
Forward  
Forwards calls that ring at your  
station but receive no answer.  
NoANS  
Options  
Selects interactive button  
features.  
OPTIONS  
OVER  
Override  
Overrides either a  
do-not-disturb condition or a  
busy condition at a station you  
have called.  
Paging Zone  
Park Orbit  
Pickup  
When chosen as a feature,  
stores a button that provides  
one-button access to paging.  
PAGE  
PARK  
PCKUP  
PERS  
When chosen as a feature,  
stores a button that one-button  
parking of calls.  
When chosen as a feature,  
stores a button that releases  
privacy for a current call.  
Personal  
Routes your personal intercom  
calls to a different station  
location.  
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Introducing The Telephone  
GCA70–258  
Abbreviation  
PRIV  
Feature  
Definition  
Privacy  
When chosen as a feature,  
stores a button that releases  
privacy for a current call.  
Button Query  
Reconnect  
Displays program status of  
any button.  
QUERY  
RECON  
Reconnects you to a  
transferred call.  
Ring Tone  
Select different ringing tones.  
RING  
SAVE  
Save Number  
Permanently saves last  
number you dialed. When  
chosen as a feature, stores a  
button that provides the  
function.  
Speed Dial  
Programs a number for  
one-button calling.  
SDIAL  
SEND  
Send Transfer  
Re-transfers a previously  
transferred call that returned  
to your station.  
Set Feature  
Enable call forwarding.  
SET  
Subdued Off-Hook Sends a subdued off-hook  
SOHVA  
Voice Announce  
voice announcement to  
another station.  
Music Source  
Selects which music source  
will supply background  
music.  
SRC  
Take A Message  
Send a non-verbal response to  
a SOHVA caller so her or she  
will know to take a message  
from an outside party.  
TAKE MSG  
*Available only on 8024S-**.  
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GCA70–258  
Introducing The Telephone  
1.3 Using Your Speakerphone  
When using your speakerphone, the microphone and loudspeaker are  
farther away from you than when you use a handset. Both the signal from  
the loudspeaker and the signal to the microphone must be strengthened.  
When microphones and loudspeakers are close together (such as in a  
speakerphone), additional amplification typically generates a ringing  
sound (public address systems do this if the volume is too high or the  
microphone is too close to a loudspeaker).  
NOTE: The 8324F-** speakerphone can function in the full-duplex or  
half-duplex mode. Both sets of guidelines (section 1.3.1 and  
section 1.3.2) are applicable to the 8324F-**.  
The 8012S-**, 8024S-**, 8324S-**, and 8312S-**  
speakerphones only function in the half-duplex mode—only  
section 1.3.2, Speakerphone User Guidelines, apply to these  
telephones.  
1.3.1 Using A Full-Duplex Speakerphone  
The Impact SCS 8324F-** speakerphone uses the latest full-duplex  
speakerphone technology. (Full-duplex technology enables both parties  
on a speakerphone call to speak simultaneously—half duplex  
speakerphones allow only one person to speak at a time.) The 8324F-**  
will operate in either full-duplex or half-duplex mode depending on the  
current line conditions. For example, satellite calls or calls with a delay  
involved may prevent the telephone from operating in full-duplex mode.  
At the beginning of each call, the telephone must perform a “speech  
training” test. To achieve optimum performance from the full-duplex  
speakerphone, Comdial recommends that each user in turn speak about  
10 consecutive words to allow the telephone to “train” itself. Note that  
during the “speech training” test, the speakerphone is operating in  
half-duplex mode.  
Depending on the telephone line conditions and the type of speakerphone  
at the other end, it may not be possible for the 8324F-** to operate in  
full-duplex mode. If the speakerphone at the other end is a half-duplex  
speakerphone and both parties are in speakerphone mode, the half-duplex  
speakerphone is the controlling factor, preventing the 8324F-** from  
operating in full-duplex mode.  
NOTE: Pressing any button (mute, hold, etc.) on the speakerphone  
while in full-duplex mode causes the system to perform the  
“speech training” test again. For example, if you press MUTE  
while in full-duplex mode, when you release the call from  
mute, the system will perform the entire “speech training” test  
again.  
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Introducing The Telephone  
GCA70–258  
1.3.2 Speakerphone User Guidelines  
NOTE: The speakerphone user guidelines in this section do not apply  
to the Impact SCS 8324F-** when it is operating in full-duplex  
mode. However, when the 8324F-** is in half-duplex mode or  
in “speech training” mode, the following guideline are  
applicable.  
Both parties cannot talk at the same time. You must wait for silence  
out of your loudspeaker before talking. You must stop talking to hear  
the other party.  
•
Background noise may prevent the sound-activated switches from  
•
operating properly. Avoid placing the speakerphone where it will  
detect sounds from typewriters, keyboards, printers, paging systems,  
and other equipment.  
Speak slightly louder than normal and with a clear, authoritative  
voice. For the microphone to best detect your voice, speak within  
three feet of it and face the telephone.  
•
Raising the volume of the loudspeaker makes it easier for the  
•
sound-activated switches in your telephone to select the distant  
party’s voice. Lowering the volume of the loudspeaker makes it  
easier for the switches to select your voice.  
Since the system takes several seconds to provide the best switching,  
•
constant sound patterns—such as elongating your words and playing  
externally-supplied music—may prevent the sound-activated  
switches from operating properly.  
Place the telephone on a hard surface and away from table edges. Do  
•
not place the telephone in corners or enclosures. Do not let  
obstructions come between you and the microphone. Rooms with  
hard, flat surfaces that reflect sound may affect the sound-activated  
switches.  
If you are using a handset and the other party is using a  
•
speakerphone, avoid breathing heavily into your microphone. Avoid  
other sounds that may affect the distant telephone’s sound-activated  
switches.  
In some situations, such as when either you or the distant party are in  
a noisy environment, you may have to lift your handset to ensure a  
clear conversation.  
•
When both you and the distant party use speakerphones, the  
sound-activated switches can occasionally detect both voices  
simultaneously, thus blocking out both voices.  
•
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GCA70–258  
Introducing The Telephone  
•
To manually place a call using your speakerphone,  
1. Press the INTERCOM or line button.  
2. Dial the number.  
3. When party answers, speak toward the telephone.  
•
•
To automatically dial a number using your speakerphone,  
1. Press the preprogrammed speed dial or DSS button and speak  
toward the telephone when your party answers.  
To answer a call with your speakerphone,  
1. Press the INTERCOM or line button with flashing red or  
orange light.  
2. Speak toward the telephone to answer the call.  
3. To end a call with your speakerphone, just press SPEAKER.  
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Introducing The Telephone  
GCA70–258  
LCD Alphanumeric  
AW700A  
Handset  
Display  
Interactive Buttons  
(NOT programmable)  
Keypad  
Programmable  
Buttons  
TAP  
Button  
R
Volume Up  
Volume Down  
QZ  
ABC  
DEF  
1
4
7
2
5
8
0
3
6
9
#
Transfer/  
Conference  
Button  
GHI  
JKL  
TUV  
OPER  
MNO  
WXY  
Shift  
Button  
PRS  
Mute  
Button  
Message  
Waiting  
Light  
TRNS/CNF  
HOLD  
TAP  
INTERCOM  
SPEAKER  
SHIFT  
MUTE  
Speaker  
Button  
Hold  
Button  
Connectors On Bottom Of Telephone  
Intercom  
Button  
Microphone  
Opening  
Handset  
Line Cord  
Optional  
Headset  
!
Impact 8024S-**  
Interactive Buttons  
(NOT programmable)  
LCD Alphanumeric Display  
AW700  
Speaker  
Handset  
Programmable  
Buttons  
R
TAP  
Button  
Keypad  
Volume Down  
Volume Up  
Shift Button  
Transfer/  
Conference  
Button  
QZ  
ABC  
JKL  
DEF  
1
4
7
2
5
8
0
3
6
9
#
GHI  
MNO  
PRS  
TUV  
WXY  
SHIFT  
MUTE  
Message  
Waiting  
Light  
OPER  
Mute Button  
TRNS/CNF  
HOLD  
SPEAKER  
Speaker  
Button  
TAP  
INTERCOM  
Hold  
Button  
Connectors On Bottom Of Telephone  
Handset  
Intercom  
Button  
Line Cord  
Microphone  
Opening  
!
Impact 8012S-**  
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GCA70–258  
Introducing The Telephone  
LCD Alphanumeric  
Display  
SCS02  
Interactive Buttons  
(NOT programmable)  
Handset  
Programmable  
Buttons  
Intercom Button*  
Message Waiting Light*  
Shift Button*  
Telephone Speaker  
Dialpad  
MESSAGE  
ABC  
JKL  
DEF  
1
4
7
*
2
5
8
0
3
6
9
SHIFT  
TAP  
TAP Button*  
GHI  
PRS  
MNO  
WXY  
TRNS/CONF  
SPEAKER  
MUTE  
TUV  
Transfer/Conference Button*  
Speaker Button*  
#
R
HOLD  
Mute Button*  
Hold Button*  
Volume Up  
Volume Down  
Microphone Opening  
Connectors On Bottom Of Telephone  
*NOTE: These are default button locations.  
Your system installer may have reprogrammed  
these buttons to better suit your application.  
Optional IMIST Module  
!
Optional Console-Top  
Line Cord-Bottom  
Handset or  
Headset  
Impact SCS 8342F-XX  
LCD Alphanumeric  
Display  
SCS03  
Interactive Buttons  
(NOT programmable)  
Handset  
Programmable  
Buttons  
Intercom Button*  
Message Waiting Light*  
Shift Button*  
Telephone Speaker  
Dialpad  
MESSAGE  
ABC  
JKL  
DEF  
1
4
7
*
2
5
8
0
3
6
9
SHIFT  
TAP  
TAP Button*  
GHI  
PRS  
MNO  
WXY  
TRNS/CONF  
SPEAKER  
MUTE  
TUV  
Transfer/Conference Button*  
Speaker Button*  
#
R
HOLD  
Mute Button*  
Hold Button*  
Volume Up  
Volume Down  
Microphone Opening  
Connectors On Bottom Of Telephone  
*NOTE: These are default button locations.  
Your system installer may have reprogrammed  
these buttons to better suit your application.  
Optional IMIST Module  
!
Optional Console-Top  
Line Cord-Bottom  
Handset or  
Headset  
Impact SCS 8312S-**  
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Introducing The Telephone  
GCA70–258  
1.4 Adjusting The Telephone Pedestal  
(Models 8312S, 8324S, and 8324F only)  
Your telephone has an adjustable pedestal to allow you to select the most  
comfortable viewing angle. When you receive the telephone, the pedestal  
is in its lowest position—flush against the pedestal.  
•
To adjust the pedestal,  
1. Grasp the rear of the pedestal base firmly with one hand while  
lifting the rear portion of the telephone upward with your other  
hand  
2. While pivoting the telephone upward with one hand, pivot the  
telephone supporting arms upward with your other hand while  
feeling for the notches under the telephone. Notice there are  
three sets of notches under the telephone corresponding to the  
three positions available.  
3. When the telephone is at the desired height, find the closest  
pair of notches and place the supporting arms in the notches.  
Press down slightly on the telephone until you feel the  
supporting arms snap into place.  
Telephone  
First Notch  
Second Notch  
Third Notch  
(For Highest Position)  
Supporting Arm  
PED01  
Pedestal Base  
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GCA70–258  
Answering Calls  
Answering Calls  
2
NOTE: Throughout this book, all references to fixed buttons are  
printed in upper case bold type, for example “Press the  
INTERCOM button.”  
All references to interactive buttons are printed in upper case  
bold italic type, for example “Press the OPTIONS button.”  
2.1 Answering Calls  
• To answer a call ringing at your telephone,  
1. If the light is flashing orange, lift handset,  
—OR—  
if the light is red, press the flashing line button and lift handset.  
• To answer a call using the speakerphone,  
1. Press flashing line or INTERCOM button.  
• To answer a call that is ringing at any telephone,  
1. Lift handset.  
2. Press INTERCOM and dial ✳4 plus extension number of ringing  
telephone.  
• To answer a call that is ringing at a particular telephone in your  
group,  
1. Hear ringing.  
2. Press INTERCOM and dial #4 (ringing station must be  
programmed in your call pickup group).  
3. Speak toward telephone to answer call. Lift handset if you desire  
privacy.  
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Answering Calls  
GCA70–258  
• To answer a call that is ringing the loud ringer or night transfer  
station,  
1. Hear ringing.  
2. Lift handset.  
3. Press INTERCOM.  
4. Dial 65 through 68 to select ringing zone (1–4) where the bell is  
located, or dial 69 to answer any ringing zone.  
NOTE: This feature is known as Trunk Access From Any Station  
(TAFAS).  
2.2 Answering A Subdued Off-  
Hook Voice Announcement (SOHVA)  
The installer may arrange your telephone to receive a subdued off-hook  
voice announcement (SOHVA). If so, an intercom caller may mix into  
your outside call and deliver a message to your telephone receiver for  
you to hear.  
• To respond verbally,  
1. Press and hold REPLY.  
2. Speak into handset.  
• To respond non-verbally,  
1. Press MSG.  
2. Press HAVE HOLD, TAKE MSG (Take Message), or CALL  
BACK depending on which message you want to leave.  
NOTE: Announcing station must have LCD speakerphone.  
• To block a SOHVA,  
1. Press BLOCK when calling party initiates SOHVA.  
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Answering Calls  
2.3 Forwarding Calls  
• To forward calls made to your station,  
1. Press OPTIONS.  
2. Press NEXT until the CFWD option appears.  
3. Press CFWD.  
4. Press SET.  
5. Press PERS to forward prime line and intercom calls,  
—OR—  
press ALL to forward all calls,  
—OR—  
press NO ANS to forward calls that ring at your station but receive  
no answer after a preprogrammed number of rings (then press  
PERS to forward your prime line and intercom calls or press ALL  
to forward all calls that ring with no answer at your telephone).  
• To forward calls that ring at your station but receive no answer,  
1. Press OPTIONS.  
2. Press NEXT until the CFWD option appears.  
3. Press CFWD.  
4. Press SET.  
5. Press NO ANS.  
6. Press PERS to forward your prime line and intercom calls or press  
ALL to forward all calls that ring with no answer at your telephone  
(your system installer has already programmed how many times  
your telephone will ring before calls are forwarded).  
7. Press SPEAKER to end.  
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Answering Calls  
GCA70–258  
• To cancel call forwarding,  
1. Press OPTIONS.  
2. Press NEXT until the CFWD option appears.  
3. Press CFWD.  
4. Press CLR to disable call forwarding.  
5. Press SPEAKER to end.  
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Making Calls  
Making Calls  
3
3.1 Making A Call  
• To make a call,  
1. Lift handset or press SPEAKER, select line (unless your  
telephone selects it for you) or select INTERCOM, and listen for  
dial tone.  
2. Either dial number, use speed dial feature, use redial feature, or  
press Direct Station Select (DSS) if making an intercom call.  
3.2 Accessing Lines  
NOTE: The dial codes shown in this manual are the default dialing  
codes. Your installer may have reprogrammed the codes to  
better suit your application.  
• To access outside lines using the line group feature,  
1. Press INTERCOM, then dial line group access code:  
9 = group 1,  
80–89 = groups 2 through 11,  
60–64 = groups 12 through 16.  
2. Listen for outside dial tone.  
3. Dial number.  
4. When called party answers, lift handset.  
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Making Calls  
GCA70–258  
• To queue for a line group if all lines are busy,  
1. Press INTERCOM and dial line group access code (9, 80–89, or  
60–64).  
2. Hear busy tone and dial ✳ 6.  
3. Hang up and wait for queuing ring-back.  
• To answer queuing ring-back,  
1. Lift handset and hear dial tone for line.  
• To cancel queuing before it rings back at your telephone,  
1. Lift handset.  
2. Press INTERCOM and dial # 6.  
3. Hang up handset.  
•
If you must enter an account code when making outside calls,  
1. Select line.  
2. Press INTERCOM and dial ✳04 (this places the call on hold),  
—OR—  
press preprogrammed ACCOUNT CODE button (this does not  
interrupt the call in progress).  
3. Dial your account number, hear outside dial tone, and dial outside  
number.  
4. When called party answers, lift handset.  
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Making Calls  
3.3 Using Last Number Redial  
• To redial the last number that you dialed at your telephone,  
1. Press SPEAKER (or hang up handset) to disconnect current  
ringing or busy tone.  
2. Dial #.  
3. Listen for ringing or busy tone over the telephone’s speaker. When  
called party answers, lift handset; if called party is busy, press  
SPEAKER to disconnect.  
• To automatically redial the last dialed number once a minute for  
10 minutes,  
1. Press ARDL.  
2. Listen for ringing or busy tone over the speaker.  
3. When called party answers, lift the handset (you must do this to  
disengage the redial feature).  
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Making Calls  
GCA70–258  
3.3.1 Using The Automatic Redial Feature  
If your station has the multiple automatic redial feature enabled, you can  
place up to 10 numbers in your telephone’s redial queue. Your telephone  
will redial the numbers one at a time, in the order you placed them in the  
queue, until (a) the call is answered, (b) you cancel the automatic redial  
feature for a particular number, or (c) your telephone has dialed the  
number a preprogrammed number of times (set by your system installer).  
• To use the automatic redial feature to redial a busy or  
unanswered number,  
1. While on the call, press ARDL or press the AUTOMATIC  
REDIAL button programmed by your installer.  
2. The system repeatedly dials the number until you cancel the  
feature or the system has dialed the number a preprogrammed  
number of times (determined by your system installer).  
3. The AUTOMATIC REDIAL light flashes between redials and  
turns on steady during redialing.  
4. When the distant party answers the call, press the ARDL button or  
the AUTOMATIC REDIAL button while on the call to cancel  
automatic redialing,  
—OR—  
if your installer has enabled answer supervision on your line, the  
system automatically cancels automatic redialing and turns the  
AUTOMATIC REDIAL light off.  
5. If your system installer has enabled the redial multiple numbers  
feature, you can have up to 10 numbers in your redial queue. To  
add numbers to your redial queue, repeat step 1 in the above  
procedure.  
• To scroll through numbers in your redial queue if your telephone  
is currently idle,  
1. Press the ARDL button or the AUTOMATIC REDIAL.  
The display shows the last number dialed.  
2. To remove the number from the redial queue, press REMOVE,  
—OR—  
to scroll to the next number in the queue, press NEXT,  
—OR—  
to exit from the redial queue, press EXIT.  
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Making Calls  
• To interrupt the redialing procedure so that you can scroll  
through numbers in your redial queue,  
NOTE: You can only do this if the multiple automatic redial numbers  
feature is enabled and you currently have more that one  
number in your redial queue.  
1. While your telephone is in the process of dialing a number, press  
the ARDL button or the AUTOMATIC REDIAL button twice.  
This treats the number as answered, cancels automatic redialing  
for that number, and puts the number back in the automatic redial  
queue.  
The display shows the last number dialed.  
2. To remove the number from the redial queue, press REMOVE,  
—OR—  
to scroll to the next number in the queue, press NEXT,  
—OR—  
to exit from the redial queue, press EXIT.  
• To cancel the automatic redial feature,  
1. Perform any user activity at the station (go on-hook, press the  
speaker button, etc.),  
—OR—  
press # 72 to delete all numbers from the redial queue,  
—OR—  
press the ARDL or AUTOMATIC REDIAL button while the  
number you wish to remove from the redial queue is ringing.  
NOTE: The system allows only ten numbers in the redial queue. In  
order to add a number to a full redial queue, you must first  
remove one of the numbers from the queue.  
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Making Calls  
GCA70–258  
3.4 Using Speed Dial  
• To dial a speed dial number from a preprogrammed DSS button,  
1. Press preprogrammed button. If you have programmed the number  
at the second level of a DSS button, press SHIFT before pressing  
button.  
2. When called party answers, lift handset.  
• To dial personal or system speed dial numbers from your keypad,  
1. Dial desired code:  
0–9 = personal speed dial number,  
✳000–✳999 = system speed dial number,  
if you are already on a line, press HOLD, then dial code.  
2. When called party answers, lift handset.  
NOTE: On some earlier systems, the available system speed dial codes  
are ✳100–✳299 and ✳100–✳599.  
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GCA70–258  
Making Calls  
3.5 Using Dial By Name  
The Dial By Name feature provides an index of names for you to search  
through. When you select a name in the index, the system will  
automatically dial that person’s extension number.  
• To use Dial By Name,  
1. Press OPTIONS to enter the dial by name menu.  
2. From the dial by name menu,  
Press INT button for intercom calling.  
—OR—  
Press EXT for speed dial calling.  
3. Dial digits corresponding to the letters in the name you want to  
locate (for example, dial 266 for Comdial). There is no limit to the  
number of digits you can dial.  
1 = QZ  
4 = GHI  
7 = PRS  
2 = ABC 3 = DEF  
5 = JKL 6 = MNO  
8 = TUV 9 = WXY  
4. The display shows the first existing name match to the dialed digits  
or shows a No Match message if the system can not find a match.  
5. Press NEXT to display the subsequent names in the index until  
you reach the name you need.  
6. Press DIAL to call the displayed location.  
7. If the display says No Match, press PREV or enter new digits to  
search for a new name.  
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Making Calls  
GCA70–258  
3.6 Making A Subdued Off-Hook  
Voice Announcement (SOHVA)  
• To make a SOHVA announcement using the preprogrammed  
SOHVA button,  
1. Make intercom call and hear busy tone.  
2. Decide whether to interrupt.  
3. If you decide not to interrupt the called party, hang up.  
4. To interrupt, press preprogrammed SOHVA button and hear  
several quick tone bursts.  
5. Make announcement (busy tone means the called telephone is in  
speakerphone mode and you cannot make announcement, system  
programming has denied your SOHVA, or the called party has  
blocked your SOHVA).  
6. Wait on line for reply (either verbal or LCD reply).  
NOTE: You cannot control how the called party receives the  
announcement. This depends on whether the party is using a  
headset and on the programming of his or her station. For  
example, if the called party has set the station to forward to  
voice mail or to another station not in the SOHVA group, he or  
she will not receive your announcement.  
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GCA70–258  
Making Calls  
3.7 Making A Paging Announcement  
• To send a paging announcement,  
1. Lift handset.  
2. Press INTERCOM, then dial 70–77 for zones 1–8 [in the default  
mode code 70 (zone 1) provides an all-call function],  
—OR—  
press a preprogrammed PAGE button.  
3. Make announcement.  
4. Remain on line if awaiting a reply (known as a meet-me page),  
—OR—  
hang up handset.  
At times other telephone users may page you with instructions to meet  
them on line. This is known as a meet-me page. You can go to the nearest  
telephone and dial a code to contact the paging party.  
• To reply to a meet-me page,  
1. Lift handset of nearest telephone.  
2. Press INTERCOM.  
3. Dial 78.  
4. Meet paging party on line.  
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Making Calls  
GCA70–258  
3.8 Camping On At a Busy Station And  
Waiting For An Answer (Call Waiting)  
If the telephone you have called is busy, you can send a call-waiting  
message to the telephone and wait on the line for an answer (you must be  
using the handset for this feature to work.)  
• To activate call waiting when you hear a busy signal,  
1. Dial ✳ 6 (called party hears tone).  
2. Wait on line for reply.  
3. Called party can place the current call on hold or disconnect from  
the call to answer your call-waiting tone, or ignore you  
call-waiting tone and continue current conversation.  
• To cancel call waiting,  
1. Press INTERCOM, then dial # 6.  
2. Hang up or press SPEAKER to end.  
• To answer a call-waiting tone if you receive one while on a call,  
1. Hear short burst in handset receiver.  
2. You may choose to ignore the call-waiting tone and remain on line  
with your original caller,  
—OR—  
complete present call and hang up handset (waiting call will begin  
ringing). Lift handset to answer waiting call.  
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Making Calls  
3.9 Camping On At An Idle Station  
And Waiting For An Automatic Callback  
If you call another station and hear ringing but receive no answer, you  
can press a button that will cause the system to ring your telephone when  
the user at the called station initiates any telephone activity.  
• To camp on at a station for which you hear ringing but receive no  
answer,  
1. Press CALLBK button.  
2. Callback will occur after the user at the called station initiates any  
telephone activity.  
• To cancel the camp-on condition at any time,  
1. Press INTERCOM button and dial # 6.  
NOTE: If you make a call in the voice announce mode and receive no  
answer at the called station, the CALLBK option is still  
available to you.  
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Making Calls  
GCA70–258  
3.10 Camping On At A Busy Station  
And Waiting For An Automatic Callback  
• To camp on at any busy station,  
1. Press CAMP.  
2. Your telephone immediately disconnects. When the station you  
called becomes available, your telephone will ring with five short  
tone bursts.  
• When you hear five short tone bursts,  
1. Press INTERCOM.  
2. The other telephone will start ringing. If you do not press  
INTERCOM within the time limit set by the installer, you cancel  
the callback at that time.  
• To cancel the callback before your telephone sounds the tone  
bursts,  
1. Press INTERCOM and dial # 6.  
• To camp on at a station with a Do Not Disturb condition set,  
1. Press CAMP.  
2. A callback will occur when the user at the called station disables  
the Do Not Disturb mode.  
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Placing Calls On Hold  
Placing Calls On Hold  
4
4.1 Holding Calls  
• To place a call on hold,  
1. Press HOLD.  
2. Hang up handset.  
• To return to a call that is on hold,  
1. Lift handset and press line button with flashing light,  
—OR—  
press TAP.  
• To place a call on exclusive hold,  
1. Press HOLD twice and hang up handset.  
• To retrieve an exclusive hold,  
1. Press line button of held call (button with flashing light),  
—OR—  
press TAP (if station does not have line appearance).  
• To place a call on hold at another telephone,  
1. While on line, press INTERCOM (system places call on hold).  
2. Dial ✳ 90, then dial extension number of telephone to receive held  
call.  
3. Hang up handset.  
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Placing Calls On Hold  
GCA70–258  
• To retrieve a held call at another station,  
1. Lift handset.  
2. Press INTERCOM and dial # 90.  
3. Dial extension number of station that has the held call,  
4. Answer call.  
• To answer a call at the extension receiving held call,  
1. Lift handset.  
2. Press INTERCOM and dial # 90.  
• To cancel directed call hold and retrieve the call,  
1. Lift handset.  
2. Press INTERCOM, dial ✳4, then dial the extension number of the  
telephone to which you directed the call.  
3. Retrieve the call.  
• You can scan your held calls and retrieve a specific one,  
1. Lift handset (if your station does not have prime line or idle line  
preference).  
2. Press HOLD repeatedly to scan held call list.  
3. Press TAP to retrieve desired call.  
Example: If five calls are holding and you wish to retrieve the  
second call you placed on hold, press HOLD three times to scroll  
from held call #5 to call #4, to call #3, and to call #2, then press  
TAP to retrieve call #2.  
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Placing Calls On Hold  
4.2 Using Call Park  
• To park a call,  
1. When on a line, press INTERCOM.  
2. Dial ✳, then dial park orbit access code (91–99 for orbit 1–9). If  
chosen orbit is busy, dial a different orbit number.  
3. Hang up handset.  
4. Remember the code for later use or make it known to those who  
need to know it in order to retrieve the call.  
NOTE: If no one retrieves the call within a programmable time limit,  
it reverts to the parking station as a standard held call. You can  
place only one call in an orbit at a time.  
• To retrieve a parked call,  
1. From any station, press INTERCOM.  
2. Dial #.  
3. Dial park orbit access code (91–99), or press preprogrammed  
PARK button.  
4. Answer call.  
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Sending And Receiving Non-Verbal Messages  
Sending And Receiving  
Non-Verbal Messages  
5
5.1 Using the Messaging Feature  
• To turn on the message-waiting light and broken dial tone at an  
idle telephone,  
1. Press INTERCOM.  
2. Dial ✳ 3.  
3. Dial extension number of the station you want to alert. The  
message-waiting light of that station will flash.  
• You can also turn on the message-waiting light and broken dial  
tone at another station when that station is busy,  
1. Hear the busy tone and remain on the line.  
2. Press MSG.  
3. Hang up.  
• To turn off the message waiting light at a busy or idle station,  
1. Press INTERCOM.  
2. Dial # 3.  
3. Dial extension number of alerted station. The message-waiting  
light of that station will turn off.  
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Sending And Receiving Non-Verbal Messages  
GCA70–258  
5.2 Using LCD Messaging  
NOTE: You can set system-supplied messages to display at any calling  
LCD speakerphone.  
• To turn on LCD messaging,  
1. Press INTERCOM.  
2. Dial ✳ 02.  
3. Press # to clear current message if you have one stored.  
4. Dial message code number (01–30).  
5. Press # and then press SPEAKER to end message.  
6. INTERCOM light flashes.  
• To turn off LCD messaging and your INTERCOM light,  
1. Press INTERCOM.  
2. Dial # 02.  
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Sending And Receiving Non-Verbal Messages  
5.3 Sending An LCD Message  
• To send an LCD message when you call and receive busy signal  
or no answer,  
1. While still on the call, press the appropriate fixed  
RESPONSE MESSAGE button to send a preselected message  
(Call [your name], for example) to the other telephone,  
—OR—  
1. While still on the call, press the scrolling  
RESPONSE MESSAGE button to scroll through the  
system-supplied messages.  
2. Press # when your display shows the message you wish to send  
(this displays the message at the called telephone).  
• To send an LCD message to a caller who has initiated a SOHVA  
or intercom call from another LCD telephone,  
1. Hear the SOHVA tone or voice announcement in your handset or  
headset.  
2. Press the appropriate fixed RESPONSE MESSAGE button to  
send a preselected message (I Will Call Back, for example) to the  
calling telephone.  
—OR—  
1. While still on the call, press the scrolling RESPONSE MESSAGE  
button to scroll through the system-supplied messages.  
2. Press # when your display shows the message you wish to send  
(this displays the message at the calling telephone and terminates  
the SOHVA call).  
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Transferring Calls  
Transferring Calls  
6
6.1 Transferring Outside Calls  
• To announce a call before transferring it,  
1. Answer outside call.  
2. Press TRANSFER/CONFERENCE (this places the call on hold).  
3. Dial station number, or press DSS button for that station.  
4. Upon answer, announce the call.  
5. Hang up the handset (this transfers the call), or if in speakerphone  
mode, press SPEAKER to disconnect.  
• To transfer a call without first announcing it,  
1. Answer outside call.  
2. Press TRANSFER/CONFERENCE (this places the call on hold).  
3. Dial station number.  
4. Hang up handset, or if using speakerphone, press SPEAKER to  
disconnect. Call will re-ring your telephone if no one answers it  
within a preprogrammed time.  
• If you hear a busy signal or receive no answer,  
1. Press RECON to return the call to your station.  
2. Press SOHVA to tell intercom party that a call awaits.  
3. Press MSG to leave a message-waiting indication at the called  
station.  
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Transferring Calls  
GCA70–258  
• To make a hot transfer,  
1. Answer call.  
2. Press TRANSFER/CONFERENCE (this automatically places  
the call on hold).  
3. Dial extension number of telephone to receive the transfer or press  
the DSS button for that extension.  
4. Announce call.  
5. Press TRANSFER/CONFERENCE.  
6. Press SPEAKER to disconnect (if in speakerphone mode) or hang  
up. The person receiving the transfer has the call.  
• To do a quick screened transfer to intercom or tie line,  
1. Answer call.  
2. Dial intercom number for transfer location.  
3. When party at transfer location answers, announce call.  
4. Hang up or press RELEASE button.  
• To do a quick unscreened transfer to intercom or tie line,  
1. Answer call.  
2. Dial intercom number for transfer location.  
3. Hang up or press RELEASE button.  
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Conferencing Calls  
Conferencing Calls  
7
7.1 Conferencing Stations Together  
• To set up a conference call that includes any combination of  
outside lines and intercom parties,  
1. Make first call.  
2. Press TRANSFER/CONFERENCE (this places the on hold).  
3. Select next line and make next call.  
4. Press TRANSFER/CONFERENCE to establish conference.  
5. Repeat the last three procedures to add up to two more parties for a  
5-party conference (including yourself) when using the DXP  
system.  
NOTE: When using a DXP Plus system, you can have up to seven  
parties (including yourself) on a conference call.  
• To retrieve a line from hold and bring that party  
into the conference,  
1. Press TRANSFER/CONFERENCE.  
2. Press line button.  
3. Press TRANSFER/CONFERENCE.  
NOTE: If all conference circuits are busy, you will not be able to add a  
party to the conference. The message “Conference Full” will  
appear in your display.  
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Conferencing Calls  
GCA70–258  
• To continue conversation on remaining line after other outside  
lines have dropped out of conference,  
1. Press the line button of the remaining party.  
• To drop out of a conference call between you and two outside  
lines (creating an unsupervised conference),  
1. Dial # (lines remain lighted and in use until one or both outside  
parties disconnect; when only one party drops out of an  
unsupervised conference, the other party remains on hold until  
hanging up or reconnecting with you on line).  
NOTE: The installer must program your system to include this feature  
or it will not operate as described.  
• To rejoin an unsupervised conference between two outside lines,  
1. Press TAP.  
NOTE: Conference volume levels depend upon the quality of the  
external lines.  
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Programming Your Telephone  
Programming  
Your Telephone  
8
8.1 Storing DSS Numbers  
• To store extension numbers at DSS buttons,  
1. Press OPTIONS.  
2. Press NEXT until DSS option appears,  
3. Press DSS.  
4. Press programmable button to choose storage location.  
5. Dial extension number.  
6. Press next programmable button and dial another extension  
number.  
7. Repeat previous step until finished then press EXIT.  
8. Press SPEAKER to end.  
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Programming Your Telephone  
GCA70–258  
8.2 Storing Feature Buttons  
• To store special-purpose feature buttons,  
1. Press OPTIONS.  
2. Press NEXT until FEAT option appears.  
3. Press FEAT.  
4. Press NEXT until the feature you want is displayed.  
5. Press desired feature button.  
6. Press programmable button to choose storage location.  
7. Press FEAT again to program another feature or EXIT to end.  
NOTE: To clear a feature button assignment, repeat this procedure,  
but press CLEAR before pressing storage location button.  
8.3 Storing A Response Message Button  
• To store a scrolling RESPONSE MESSAGE button,  
1. Press INTERCOM.  
2. Dial ✳ ✳ 6.  
3. Press programmable button for RESPONSE MESSAGE button  
location.  
4. Dial 00.  
5. Press # to save programming.  
6. Press SPEAKER to end.  
7. Label button location.  
• To store a fixed RESPONSE MESSAGE button,  
1. Press INTERCOM.  
2. Dial ✳ ✳6.  
3. Press programmable button for RESPONSE MESSAGE button  
location.  
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GCA70–258  
Programming Your Telephone  
4. Dial message number (01-30) from list of messages provided by  
your system attendant or installer.  
5. Press # to save programming.  
6. Press SPEAKER to end.  
7. Label button location.  
8.4 Programming Speed Dial Numbers  
• To store an outside number as a speed dial number,  
1. Press OPTIONS.  
2. Press NEXT until SDIAL option appears.  
3. Press SDIAL to choose speed dial programming.  
4. Press programmable button (or 1–0 on keypad) to choose storage  
location.  
NOTE: You can store another number at a second level of a  
programmable button by first pressing SHIFT.  
5. Press line button, or dial 01–16 to select line groups 1–16, or dial  
00 for system to select line.  
6. Dial number you want to store (maximum 16 digits). To store a  
hookflash in a number sequence, press TAP; press HOLD to store  
a pause (only if needed).  
7. Press SAVE, press next programmable button, and dial another  
number to store.  
8. Repeat previous step until finished, then press EXIT.  
9. Press SPEAKER to end.  
NOTE: When you are programming emergency numbers and making  
test calls to emergency numbers, the Federal Communications  
Commission (FCC) requires that you do the following: (1)  
remain on the line and briefly explain to the dispatcher the  
reason for the call; (2) always make test calls during the  
off-peak hours, such as early morning or late evening.  
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Programming Your Telephone  
GCA70–258  
• To store an intercom number as a speed dial number,  
1. Press INTERCOM.  
2. Dial ✳ ✳ 1.  
3. Press the button you want to program.  
4. Press INTERCOM,  
—OR—  
press 8 to preselect intercom.  
5. Enter the intercom number you want to store (up to 16 digits that  
can include # and ✳).  
6. Press SPEAKER to end.  
7. Repeat procedure for each speed dial number.  
NOTE: You cannot program pauses or hookflashes with intercom  
speed dial numbers, and the system will not accept ✳#0# or  
✳#746✳ as programming entries.  
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Programming Your Telephone  
8.5 Setting A Reminder Alert  
• To set a reminder alert at your telephone,  
1. Press OPTIONS.  
2. Press NEXT until the ALERT option appears.  
3. Press ALERT.  
4. Press 1 or 2 to select available alert designation; if you have  
already programmed an alert for 1, press 2 to set a second alert  
condition.  
5. Press ON (press OFF to turn off an alert that you have already set).  
6. Dial reminder time using the numbers on the dial pad [remember  
to add a zero (0) before single digit times: 01 for one o’clock, 02  
for two o’clock, etc.].  
Example: Set reminder time for ten minutes past  
three o’clock PM. Remember that the system only recognizes  
military time which is in the 24-hour format. In 24-hour format,  
hours in a day are represented by 00 (midnight) through 23 (11  
o’clock PM) and minutes in an hour are represented by 00 through  
59. Therefore, you would dial the example time as 1510.  
7. Set AM or PM.  
8. Press SAVE.  
9. Press SPEAKER to end.  
• To respond to an alert after it sounds,  
1. Press CLEAR to turn off the alert,  
—OR—  
press SET to reset the alert for the same time the following day.  
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GCA70–258  
Using The Other Telephone Features  
Using The Other  
Telephone Features  
9
9.1 Adjusting The Display Contrast  
• To adjust the display contrast,  
1. Press OPTIONS.  
2. Press NEXT until the DISP option appears.  
3. Press DISP.  
4. Your display will read “Contrast Level.”  
5. Press LIGHT or DARK once for each degree of change desired.  
6. Press SPEAKER to end.  
9.2 Blocking Voice-Announce Calls  
• To block voice-announce calls,  
1. Press OPTIONS.  
2. Press VAB.  
3. Press ON.  
4. Press SPEAKER to end.  
• To un-block voice-announce calls,  
1. Press OPTIONS.  
2. Press VAB.  
3. Press OFF.  
4. Press SPEAKER to end.  
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Using The Other Telephone Features  
GCA70–258  
9.3 Displaying Status Of Busy Lines  
And Stations (Busy Button Inquiry)  
• To identify the station that occupies a busy line,  
1. Press button for busy line.  
2. Read your display for intercom number of station that is busy on  
line.  
• To identify the line that a busy station occupies,  
1. Press DSS button for busy station.  
2. Read your display for the line number of the busy station.  
9.4 Displaying Button  
Functions (Button Query)  
• To cause the display to identify the function of each button on  
your telephone,  
1. Press OPTIONS.  
2. Press NEXT until QUERY appears,  
—OR—  
dial ✳ ✳8.  
3. Press the button in question.  
4. Read the displayed information (display will hold for a few  
seconds before the telephone returns to idle).  
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Using The Other Telephone Features  
9.5 Diverting Incoming  
Calls To Another Station  
Call diverting permits you to send an incoming call to another station  
that you have previously designated. You can divert an incoming call to  
the designated station whether you are busy or idle. You must program a  
CALL FORWARD button (using the instructions in the programming  
section) on your LCD speakerphone to serve as a call divert button.  
• To identify the station to receive diverted calls,  
1. Press INTERCOM.  
2. Dial ✳55.  
3. Dial extension number of station to receive diverted call.  
4. Press SPEAKER to end.  
• To divert calls to the designated station,  
1. Hear ringing or see flashing line status light.  
2. Press CALL FORWARD (system immediately forwards ringing  
call to station you designated).  
9.6 Listening To A Call Over The  
Telephone Speaker (Group Listening)  
• To activate group listening while on a call,  
1. Press the preprogrammed GROUP LISTEN button.  
• To cancel group listening,  
1. Press the preprogrammed GROUP LISTEN button again.  
NOTE: You should cancel Group Listening before hanging up the  
handset to end the call.  
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Using The Other Telephone Features  
GCA70–258  
9.7 MutingYourTelephone  
• To mute your telephone,  
1. Press MUTE (MUTE light turns on). You can still hear distant  
callers, but they cannot hear you.  
• To speak to the distant party,  
1. Press MUTE again (MUTE light turns on).  
9.8 Setting A Do Not Disturb Condition  
• To enable DND,  
1. Press OPTIONS.  
2. Press NEXT until the DND option appears.  
3. Press DND.  
4. Press ON.  
5. Press EXIT.  
6. Press SPEAKER to end.  
• To disable the DND condition,  
1. Repeat the above procedure, but press OFF instead of ON.  
• To set a Do Not Disturb condition at your telephone when a call  
rings at your station,  
1. Hear ringing and notice incoming call information in display.  
2. Press DND option. Ringing will stop, caller will hear the Do Not  
Disturb tone, and your telephone will remain in DND until you  
disable the feature (described above).  
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Using The Other Telephone Features  
9.9 Overriding A Call Or A  
Do Not Disturb Condition At  
Another Telephone (Executive Override)  
• To override an in-progress call at another telephone,  
1. Make intercom call and hear a busy signal.  
2. Dial ✳ 03 (all parties will hear several tone bursts).  
3. Join in-progress call.  
• To override a Do Not Disturb condition at another station,  
1. Press OVER to disable the Do Not Disturb condition at the called  
station.  
2. Speak your announcement (if in voice-first mode) or hear  
ring-back tone (if in tone-first mode).  
NOTE: This action disables DND condition at the other telephone  
until the user at that station resets DND.  
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Using The Other Telephone Features  
GCA70–258  
9.10 Setting The Volume Control  
The volume control on your telephone is a multipurpose control you can  
use to set the volume of the ringer, speaker, handset, headset, background  
music, and the group listening mode. You can press the VOLUME UP or  
VOLUME DOWN button once for each change in loudness you desire.  
You can adjust the loudness of the distant party at any time during a call  
whether you are listening over the speaker, the headset, the handset, or  
the group listen mode by pressing the VOLUME UP or VOLUME  
DOWN button. When the call ends, the system resets the loudness to the  
default setting.  
You can change the default setting for any volume control setting by  
pressing ✳✳ 7 when the loudness is at the desired level. The volume  
level remains at this setting until you select a new default.  
NOTE: Impact SCS 8324S-**, 8324F-**, and 8312S-** telephones  
support the optional ICVOL-** handset. The ICVOL-** is an  
amplified handset with its own volume control, making it  
useful in noisy environments. For ordering information,  
contact your Comdial dealer.  
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Using The Other Telephone Features  
• There are four ringer loudness levels (plus an off position). Set  
the level as follows:  
1. While your telephone is on hook and idle, press the VOLUME UP  
or VOLUME DOWN button once for each change in loudness  
you desire. The ringer sounds once for each change as an example  
of the current setting. Your selection becomes the new default  
setting and will result in your telephone ringing at that level for all  
future calls (until you change the default by repeating the above  
procedure).  
NOTE: If you set the ringer to the “off” position, your telephone will  
sound a short ring burst once for each call you receive at your  
station while the ringer is off.  
• There are eight speaker loudness levels. Set the level for the  
current call as follows:  
1. While on a call and in speakerphone mode, press the VOLUME  
UP or VOLUME DOWN button once for each change in loudness  
you desire.  
• There are eight background music loudness levels. Set the level as  
follows:  
1. While background music is on at your station, press the VOLUME  
UP or VOLUME DOWN button once for each change in loudness  
you desire. This level will remain set for background music until  
you change it again, even if you turn off the feature and then  
reactivate it.  
• There are eight group listening loudness levels. Set the level for  
the current call as follows:  
1. While on a call and in the group listening mode, press the  
VOLUME UP or VOLUME DOWN button once for each change  
in loudness you desire.  
• There are eight handset loudness levels. Set the level for the  
current call as follows:  
1. While on a call and in handset mode, press the VOLUME UP or  
VOLUME DOWN button once for each change in loudness you  
desire.  
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GCA70–258  
• There are eight headset loudness levels. Set the level for the  
current call as follows:  
1. While on a call and in headset mode, press the VOLUME UP or  
VOLUME DOWN button once for each change in loudness you  
desire.  
NOTE: On telephone models 8024S-** and 8012S-** your installer  
may have turned on the “high handset volume” feature,  
providing 13 handset/headset volume levels instead of 8.  
• To set a permanent group listening, speaker, headset, or handset  
loudness level for all future calls,  
1. Press INTERCOM.  
2. Activate speaker, headset, handset, or group listen mode that you  
want to affect.  
3. While in that mode, press the VOLUME UP or VOLUME  
DOWN button to adjust loudness.  
4. Dial ✳ ✳7 or press a preprogrammed SAVE button to hold the  
loudness at the last setting for all future calls (until you change the  
default again).  
5. Repeat this procedure in each mode until you have set all default  
volume levels.  
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Using The Other Telephone Features  
9.11 Setting Your Personal Ringing Tones  
• To select one of the ringing tones,  
1. Press OPTIONS.  
2. Press NEXT until the RING option appears.  
3. Press RING.  
4. Press UP or DOWN to choose ring tone in display (a new tone will  
sound at each up or down press).  
5. Press EXIT to return to main display.  
6. Press SPEAKER to end.  
9.12 Using Background Music  
• To turn the music on,  
1. Press OPTIONS.  
2. Press MUSIC.  
3. Press SET.  
4. Select SRC 1 or SRC 2 for the music source (the DXP system is  
equipped to provide music from two sources, but the installer must  
enable this feature).  
5. Press SPEAKER to end (the SPEAKER light turns on when  
background music is on).  
6. Adjust music volume with the volume button.  
• To turn the music off,  
1. Press OPTIONS.  
2. Press MUSIC.  
3. Press CLR.  
4. Press SPEAKER to end (the SPEAKER light turns off when  
background music is off).  
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GCA70–258  
9.13 Using The IMIST Module  
Impact SCS 8324F-**, 8324S-**, and 8312S-** speakerphones equipped  
with the optional IMIST module can support an IST device (modem,  
FAX machine, industry-standard telephone, etc.) in addition to the LCD  
speakerphone. Depending on system programming, the IST device may  
be used to make outgoing calls and receive incoming calls.  
The functionality of the IMIST module depends on the type of system  
you are using.  
On a DXP system, the IMIST module does not have its own extension  
number and cannot function simultaneously with the speakerphone.  
On a DXP Plus system, the IMIST module will function  
simultaneously with the speakerphone and have its own extension  
number if your system has revision 5 or later digital station board  
firmware. If your system has an earlier firmware revision, the telephone  
and IMIST module can not function simultaneously and the IMIST  
module will not have its own extension number.  
On an FX Series system, the speakerphone and IMIST module can  
function simultaneously and the IMIST module has its own extension  
number.  
NOTE: The IMIST module does not provide voltage to light a message  
waiting light. Message waiting lights on devices plugged into  
the IMIST module will not function.  
If you have any other questions about IST devices, refer to GCA70–237,  
Industry-Standard Telephone Station User’s Guide.  
NOTE: The IMIST module has a separate power supply. The wall  
transformer is a UL and CSA approved Class 2 device  
operating from 120 Vac, 60 Hz, 16 watts and provides an output  
of 24 Vac at 450 mA. For replacement, order Comdial P/N  
DIU-PTR.  
Power  
IST Device  
scs04  
IMIST Module  
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Using The Other Telephone Features  
9.14 Using The Caller ID Feature  
The Caller ID feature allows you to view incoming call numbers before  
you answer them. Incoming call numbers flash in the lower half of the  
LCD. If you answer the call, the number appears in the upper half of the  
LCD.  
The system also stores numbers that ring on your line but receive no  
answer. The system indicates that it has stored ring-no answer numbers  
by causing the CID light on your telephone to flash. Pressing the CID  
button allows you to view the stored numbers one at time. Pressing the  
SAVED NUMBER REDIAL button causes the system to dial the  
displayed number. If the call has been returned by someone else,  
pressing the ✳ key reveals who returned the call. Everyone sharing your  
line can scroll through the stored numbers and choose which calls to  
return.  
NOTE: If your system installer has not programmed a SAVED  
NUMBER REDIAL button, refer to section 9.4, Using The  
Feature Buttons, for instructions on programming this button.  
• To scroll through ring-no answer numbers stored on your system,  
1. If your CID light is flashing, the system has unreturned ring-no  
answer numbers stored in memory.  
2. To view the list of unreturned ring-no answer number, press the  
preprogrammed CID button on your telephone. Your LCD will  
display the calling number, date, and time the call came in. The  
most recent call appears first in the list.  
3. Press the CID button each time you wish to display the next most  
recent ring-no answer call to your line.  
4. To dial one of the numbers in the redial queue, press the SAVED  
NUMBER REDIAL button. The system will automatically dial  
the number.  
Depending on your system programming, when a call is returned it might  
remain in the ring-no answer queue or the system might delete it from  
the ring-no answer queue. Your system installer can tell you how the  
feature is programmed. If the system is programmed to leave a returned  
number in the redial queue, the display will show a ✳ next to numbers  
that have been returned.  
• To determine who viewed the number and returned the call,  
1. Press ✳.  
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GCA70–258  
DSS/BLF Console  
OperatingYourTelephone  
With A DSS/BLF Console  
10  
10.1 Operating Your Telephone  
With A DSS/BLF Console  
The IB64X, IB48X, and IB24X DSS/BLF consoles have additional  
buttons and status lights that extend the memory button capability of an  
adjacent companion telephone. The buttons can be programmed for  
automatic dialing (speed dial) or direct station selection (DSS) with busy  
lamp field (BLF) using the instructions provided previously in this guide.  
When the installer assigns a DSS/BLF console to a station port, the  
system recognizes it as such and automatically clears (blanks) the  
console buttons so that you can store numbers at the buttons as you need  
them.  
ib64x  
IB64X DSS/BLF Console  
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GCA70–258  
10.1.1  
Accessing The Button Levels  
The IB24X and IB48X DSS/BLF consoles have four levels of buttons,  
quadrupling the consoles’ button capacity. The four buttons at the bottom  
of each console allow you to select which button level is currently active.  
To change button levels, press one of the buttons at the bottom of the  
console. The leftmost button activates level 1, the next button activates  
level 2, etc. A light beside the appropriate button lights to indicate which  
level is currently active.  
ib24x  
ib48x  
Level access buttons  
Level access buttons  
IB24X DSS/BLF Console  
IB48X DSS/BLF Console  
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Troubleshooting Your Telephone  
Troubleshooting  
YourTelephone  
11  
Symptom  
Possible Cause  
INTERCOM light flashing.  
Your messaging is set. Press  
INTERCOM, then dial # 02 and hang  
up.  
HOLD light flashing with no  
line on hold.  
Another telephone has activated your  
message waiting light. Press  
INTERCOM and then press HOLD to  
retrieve message. This action will call  
party who activated light. Once you  
have received message, party who  
activated light (while still talking to  
you) must press INTERCOM to turn  
off the light.  
MUTE light on.  
MUTE is activated. To cancel, press  
MUTE.  
SPEAKER light on steady.  
Background music feature activated  
even though the system does not  
provide background music. To cancel,  
press INTERCOM then dial # 1.  
Error Tone  
(three steady tones)  
May occur when incorrect buttons are  
pressed during speed dial  
programming. For example, if a button  
has a line assigned to it,or was not  
enabled for speed dial programming  
by the installer.  
You can not receive a voice  
announce call.  
Voice announce block has been  
activated. To cancel, press  
INTERCOM then dial # 2.  
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GCA70–258  
Index  
Index  
A
Section  
Accessing Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
Adjusting Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Adjusting The Telephone Pedestal. . . . . . . . . . . . . . . . . . . . . . . . 1–12  
Answering A SOHVA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2  
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Automatic Redial Feature. . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 — 3–5  
B
Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–9  
Blocking Voice-Announce Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Button Levels, Accessing DSS/BLF . . . . . . . . . . . . . . . . . . . . . . 10–2  
Button Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 — 8–2  
Button Query . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2  
Busy Button Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2  
Busy Lines And Stations, Displaying Status . . . . . . . . . . . . . . . . . 9–2  
C
Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3  
Caller ID Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–11  
Calls, Answering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1  
Calls, Blocking Voice Announce . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Calls, Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3  
Calls, Holding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
Calls, Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
Calls, Transferring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
Camping On At A Station. . . . . . . . . . . . . . . . . . . . . . . . 3–10 — 3–12  
Conferencing Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
Contrast, Adjusting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
D
Dial By Name Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7  
Dialing, Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6  
Dialing, Last Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3  
Display Contrast, Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Displaying Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2  
Displaying Status Of Busy Lines And Stations . . . . . . . . . . . . . . . 9–2  
Diverting Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3  
Do Not Disturb, Overriding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5  
Index – 1  
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Index  
GCA70–258  
Do Not Disturb, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4  
DSS/BLF Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1  
DSS/BLF Console, Accessing Buttons Levels . . . . . . . . . . . . . . 10–2  
F
Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3  
Full-Duplex Speakerphone, Using A . . . . . . . . . . . . . . . . . . . . . . . 1–7  
G
Group Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3  
H
Holding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1  
I
IMIST Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–10  
Incoming Calls, Diverting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3  
IST Dialing Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5  
L
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3  
LCD Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 — 1–6  
LCD Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2  
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
Lights, What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1  
Listening To A Call Over The Telephone Speaker. . . . . . . . . . . . . 9–3  
M
Making A Paging Announcement. . . . . . . . . . . . . . . . . . . . . . . . . . 3–9  
Making A SOHVA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8  
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1  
Messaging Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1  
Messaging, LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2  
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4  
O
Operating Your Telephone With A DSS/BLF Console . . . . . . . . 10–1  
Overriding A DND Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5  
P
Parking A Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3  
Paging Announcement, Making A . . . . . . . . . . . . . . . . . . . . . . . . . 3–9  
Pedestal, Adjusting The Telephone . . . . . . . . . . . . . . . . . . . . . . . 1–12  
2 – Index  
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GCA70–258  
Index  
Personal Ringing Tones, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . 9–9  
Programming Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . 8–3  
Programming Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1  
Q
Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . Quick Reference–1  
R
Redial Feature, Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 — 3–5  
Redialing Last Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3  
Reminder Alert, Setting A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5  
S
Setting A Reminder Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5  
SOHVA, Answering A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2  
SOHVA, Making A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8  
Speakerphone User Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8  
Speakerphone, Using Your . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7  
Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6  
Speed Dial Numbers, Programming . . . . . . . . . . . . . . . . . . . . . . . 8–3  
Stations, Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1  
T
Telephone Pedestal, Adjusting . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–12  
Transferring Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1  
U
Understanding What The Lights Mean . . . . . . . . . . . . . . . . . . . . . 1–1  
Using The IMIST Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–10  
V
Voice Announce Calls, Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1  
Volume, Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6  
Index – 3  
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GCA70–258  
Quick Reference Guide  
Appendix A  
Quick Reference Guide  
A
This chart provides you with a Quick Reference Guide of the feature  
dialing codes. If you wish, you can detach these pages and keep them  
near your telephone to serve as a stand alone reference. Chapter 8,  
Programming Your Telephone, describes a method to program these  
codes on your telephone at unused programmable buttons. Also, the  
installer may store features at your telephone buttons and label the  
buttons with the feature’s mnemonics.  
Button  
Disable Code Mnemonic  
Feature  
Account Code  
All Call  
Enable Code  
INTERCOM  
ACCT  
✳ 04 + account code  
INTERCOM 70  
PAGE 1  
Attendant Calling INTERCOM 0  
Authorization Code INTERCOM # 08 +  
authorization code  
AUTH  
Automatic  
INTERCOM ✳ 6  
INTERCOM # 6 CAMP  
Callback and Call  
Waiting  
Automatic  
Redialing  
ARD  
Background Music INTERCOM ✳ 11  
INTERCOM # 1 MUSIC 1  
MUSIC 2  
or 12  
Call Divert Station INTERCOM ✳ 55 +  
extension number  
Call Forward,  
Personal  
INTERCOM ✳ 51 + INTERCOM # 5 FWD–P  
extension number  
Call Forward, All INTERCOM ✳ 52 + INTERCOM # 5 FWD–A  
Calls extension number  
Quick Reference – 1  
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Quick Reference Guide  
GCA70–258  
Button  
Mnemonic  
Feature  
Enable Code  
Disable Code  
Call Forward,  
INTERCOM ✳ 54 INTERCOM # 5 FWDRA  
Ring-No Answer, + extension  
All Calls  
number  
Call Forward,  
INTERCOM ✳ 53 INTERCOM # 5 FWDRP  
Ring-No Answer, + extension  
Personal Calls  
number  
Call Park, Orbit  
91-99  
INTERCOM ✳  
(91-99)  
PARK 1–9  
PARK 1-9  
DPKUP  
Call Park, Pickup INTERCOM #  
91-99  
Call Pickup,  
Directed  
INTERCOM ✳ 4  
+ extension  
number  
Call Pickup,  
Group  
INTERCOM # 4  
GPKUP  
Clear Major  
Alarm Ring  
INTERCOM # 09  
DISA Access  
Installer Assigned  
INTERCOM # 01  
Do Not Disturb  
DND  
Do Not Disturb  
Override  
extension number  
+ ✳ 03  
EXOVR  
DSS Programming INTERCOM ✳✳ 3  
Executive  
Override  
extension number  
+ ✳03  
EXOVR  
Hold, Manual  
Hold, Exclusive  
Hold, Directed  
HOLD  
HOLD  
HOLD  
HOLD + HOLD  
INTERCOM ✳ 90  
INTERCOM # 90  
Hold, Directed  
Pickup  
LCD Messaging  
INTERCOM ✳ 02 INTERCOM # 02 LCDMS  
+ message  
2 – Quick Reference  
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GCA70–258  
Quick Reference Guide  
Button  
Mnemonic  
Feature  
Enable Code  
Disable Code  
Line Group 1  
INTERCOM 9  
LNG01  
Line Groups  
2-11  
INTERCOM 80-89  
LNG02-11  
Line Groups  
12-16  
INTERCOM 60-64  
INTERCOM 65-68  
LNG 12-16  
TAFS 1-4  
Line Pick Up  
From Any  
Station, Zones  
1-4  
Line Pick Up  
From Any  
Station, All  
Zones  
INTERCOM 69  
TAFS✳  
Meet-Me  
INTERCOM 78  
MMEPG  
Answer Page  
Message  
Waiting  
INTERCOM ✳ 3 + INTERCOM ✳ 3 +  
extension number  
extension number  
Message Wait #00  
Retrieval  
Night Transfer INTERCOM ✳ #  
INTERCOM ✳ #  
NIGHT  
(Attendant  
0✳ 0 3 1  
0✳ 0 3 1  
Only)  
Operator Access INTERCOM 0  
Paging, All Call INTERCOM 70  
PAGE 1  
Paging, Zones INTERCOM 71-77  
2-8  
PAGE 2-8  
Paging,  
INTERCOM 78  
MMEPG  
Meet-Me  
Park Orbit  
Retrieve  
INTERCOM  
#91-99  
PARK 1-9  
PARK 1-9  
Park Orbit Send INTERCOM  
✳91-✳99  
Quick Reference – 3  
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Quick Reference Guide  
GCA70–258  
Button  
Mnemonic  
Feature  
Personal  
Enable Code  
Disable Code  
INTERCOM  
✳✳ 4 + tone  
code (1-8)  
Ringing Tones  
Redial Last  
#
Dialed Number  
Remote Station INTERCOM ✳ INTERCOM ✳  
Disable  
05 + extension  
05 + extension  
number  
number  
Response  
Message  
INTERCOM  
✳✳ 6 + button +  
01-30  
RSPnn (nn =  
1-30, S)  
Service  
Observing  
INTERCOM #  
03 + extension  
number  
S-OBS  
Speed Dial,  
Station  
1-0  
Speed Dial,  
System  
✳ 100 ✳ 599  
Speed Dial,  
INTERCOM  
Programming  
✳✳ 1  
Station Lock  
Volume Save  
INTERCOM  
#04 + code  
LOCK  
INTERCOM  
VOLSV  
✳✳ 7  
Voice-Announce INTERCOM ✳ 2 INTERCOM # 2 VABLK  
Block  
NOTE: The dialing codes provided in this quick reference guide are  
default values. Your system installer has the ability to  
renumber these codes.  
4 – Quick Reference  
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GCA70–258  
Quick Reference Guide  
The following table details several unique dialing codes that are only  
applicable to single line proprietary and industry-standard telephones.  
Feature  
Enable Code  
✳ 08  
✳ 07  
Pick Up Last Line  
Broker’s Call  
Speed Dial Access Code ✳ 01  
Saved Number Redial  
Dial Saved Number  
TAP Dialing Code  
✳ 06  
✳ 09  
# #  
Quick Reference – 5  
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NOTES  
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This manual has been developed by Comdial Corporation (the “Company”) and  
is intended for the use of its customers and service personnel. The information in  
this manual is subject to change without notice. While every effort has been made  
to eliminate errors, the Company disclaims liability for any difficulties arising  
from the interpretation of the information contained herein.  
The information contained herein does not purport to cover all details or variations  
in equipment or to provide for every possible contingency to be met in connection  
with installation, operation, or maintenance. Should further information be de-  
sired, or should particular problems arise which are not covered sufficiently for  
the purchaser’s purposes, contact Comdial, Inside Sales Department, P.O. Box  
7266, Charlottesville, Virginia 22906.  
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R
Charlottesville, Virginia 22901-2829  
World Wide Web: http://www.comdial.com/  
Printed in U.S.A.  
GCA70–258.08  
8/97  
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