Stoelting Freezer E112 User Manual

Model E112  
OWNER’S MANUAL  
Manual No. 513613 Rev.1 October, 2006  
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Owner's Manual  
For E112  
Stoelting Counter Model Gravity Freezer  
Shake and Frozen Beverage  
This manual provides basic information about the freezer. Instructions and suggestions are given  
covering its operation and care.  
The illustrations and specifications are not binding in detail. We reserve the right to make changes  
to the freezer without notice, and without incurring any obligation to modify or provide new parts for  
freezers built prior to date of change.  
DO NOTATTEMPT to operate the freezer until instructions and safety precautions in this manual  
are read completely and are thoroughly understood. If problems develop or questions arise in  
connection with installation, operation, or servicing of the freezer, contact the company at the  
following location:  
STOELTING, LLC  
502 Hwy. 67  
Kiel, WI 53042  
Ph: 800-558-5807  
Fax: 920-894-7029  
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A Few Words About Safety  
Safety Information  
Read and understand the entire manual before  
operating or maintaining Stoelting equipment.  
Safety Alert Symbol:  
This symbol Indicates danger, warning or caution.  
Attention is required in order to avoid serious personal  
injury. The message that follows the symbol contains  
important information about safety.  
This Owner's Manual provides the operator with  
information for the safe operation and maintenance of  
Stoelting equipment. As with any machine, there are  
hazards associated with their operation. For this  
reason safety is emphasized throughout the manual.  
To highlight specific safety information, the following  
safety definitions are provided to assist the reader.  
Signal Word:  
Signal words are distinctive words used throughout  
this manual that alert the reader to the existence and  
relative degree of a hazard.  
The purpose of safety symbols is to attract your  
attention to possible dangers. The safety symbols,  
and their explanations, deserve your careful attention  
and understanding. The safety warnings do not by  
themselves eliminate any danger. The instructions or  
warnings they give are not substitutes for proper  
accident prevention measures.  
WARNING  
The signal word “WARNING” indicates a potentially  
hazardous situation, which, if not avoided, may result  
in death or serious injury and equipment/property  
damage.  
CAUTION  
If you need to replace a part, use genuine Stoelting  
parts with the correct part number or an equivalent  
part. We strongly recommend that you do not use  
replacement parts of inferior quality.  
The signal word “CAUTION” indicates a potentially  
hazardous situation, which, if not avoided, may result  
in minor or moderate injury and equipment/property  
damage.  
CAUTION  
The signal word “CAUTION” not preceded by the safety  
alert symbol indicates a potentially hazardous situa-  
tion, which, if not avoided, may result in equipment/  
property damage.  
NOTICE  
The signal word “NOTICE” indicates information or  
procedures that relate directly or indirectly to the  
safety or personnel or equipment/property.  
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TABLE OF CONTENTS  
SECTION  
DESCRIPTION  
PAGE  
1. INTRODUCTION  
1.1 Description.............................................................................................................  
1.2 Specifications ........................................................................................................  
1
1
2. INSTALLATION INSTRUCTIONS  
2.1 Safety Precautions .................................................................................................  
2.2 Shipment and Transit..............................................................................................  
2.3 FreezerInstallation .................................................................................................  
3
4
4
3. INITIAL SET-UP AND OPERATION  
3.1 Operator's Safety Precautions ................................................................................  
3.2 Operating Controls and Indicators...........................................................................  
3.3 Sanitizing ...............................................................................................................  
3.4 Freeze Down and Operation...................................................................................  
3.5 MixInformation .......................................................................................................  
3.6 Removing Mix From Freezer ..................................................................................  
3.7 Cleaning The Freezer .............................................................................................  
3.8 Disassembly of Freezer Parts ................................................................................  
3.9 Cleaning The Freezer Parts....................................................................................  
3.10 Sanitize Freezer and Freezer Parts .......................................................................  
3.11 Assembly of Freezer .............................................................................................  
5
5
6
7
7
7
7
8
9
9
9
3.12RoutineCleaning................................................................................................... 10  
3.13PreventiveMaintenance ........................................................................................ 10  
3.14 Extended Storage ................................................................................................. 13  
4. TROUBLESHOOTING CHARTS  
4.1MixLightIndicators.................................................................................................. 14  
4.2TroubleshootingCharts ........................................................................................... 14  
5. REPLACEMENT PARTS ........................................................................................... 15  
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LIST OF ILLUSTRATIONS  
FIGURE  
TITLE  
PAGE  
1-1  
ModelE112Freezer .............................................................................................. 1  
FreezerSpecifications ........................................................................................... 1  
WarningLabelLocations ....................................................................................... 3  
Electrical Plug ....................................................................................................... 4  
FreezerControls .................................................................................................... 5  
SanitizingHopper .................................................................................................. 6  
MixInletRegulator ................................................................................................. 6  
Spigot Assembly ................................................................................................... 8  
Spigot and Ice Breaker Bar Removal ...................................................................... 8  
RemovingO-ring .................................................................................................... 8  
CleaningFreezerCylinder ...................................................................................... 9  
AugerRearSeal .................................................................................................... 9  
Auger Assembly ....................................................................................................10  
Stator Assembly ....................................................................................................10  
Door Assembly ......................................................................................................10  
1-2  
2-1  
2-2  
3-1  
3-2  
3-3  
3-4  
3-5  
3-6  
3-7  
3-8  
3-9  
3-10  
3-11  
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SECTION 1  
DESCRIPTION AND SPECIFICATIONS  
1.1DESCRIPTION  
The Stoelting E112 counter freezer is gravity fed. The  
freezerisequippedwithfullyautomaticcontrolstoprovide  
auniformproduct. Thefreezerisdesignedtooperatewith  
almost any type of shake or frozen beverage mix. This  
manual is designed to assist qualified service personnel  
and operators in the installation, operation and mainte-  
nance of the Stoelting E112 gravity freezer.  
Figure 1-1 Model E112  
Figure 1-2 Freezer Specifications  
1
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MODELE112  
COUNTERMODEL  
GRAVITYFREEZER  
DIMENSIONS:  
Freezer: 15-1/4" (33.8 cm) wide x 31-15/16" (81.1 cm) deep x 30-3/8" (77.2 cm) high  
Crated: 17-1/2" (44.4 cm) wide x 36-1/2" (92.7 cm) deep x 35" (88.9 cm) high  
WEIGHT:  
Freezer: 250 lbs. (140 kg)  
Crated: 270 lbs. (125 kg)  
ELECTRICAL:  
Description  
E112-37  
E112-307  
Voltage AC  
1 PH 115V 60Hz  
16.00  
1 PH 220V 50Hz  
9.00  
Total Run Amps  
DriveMotor  
1/2 HP  
1/2 HP  
Use 20 amp HACR circuit breaker.  
Automatic circuit built into electronic control protects major  
freezercomponentsunderabnormaloperatingconditions.  
COOLING:  
Air Inlet: Filter located on bottom of machine.  
Air Outlet: Requires minimum 3" (7.6 cm) clearance on both sides.  
Back air clearance of 4" (10.2 cm) for side-by-side installation.  
HOPPER:  
3.625Gallons(13.72liters)refrigeratedandinsulated.  
FREEZINGCYLINDER:  
1.2 Gallons (4.54 liters)  
2
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SECTION 2  
INSTALLATION INSTRUCTIONS  
2.1SAFETYPRECAUTIONS  
If danger, warning or caution labels are needed, indicate  
thepartnumber,typeoflabel,locationoflabel,andquantity  
required along with your address and mail to:  
Do not attempt to operate the freezer until the safety  
precautions and operating instructions in this manual are  
readcompletelyandarethoroughlyunderstood.  
STOELTING,INC.  
ATTENTION: CustomerService  
Takenoticeofallwarninglabelsonthefreezer. Thelabels  
have been put there to help maintain a safe working  
environment.Thelabelshavebeendesignedtowithstand  
washingandcleaning.Alllabelsmustremainlegibleforthe  
lifeofthefreezer.Labelsshouldbecheckedperiodicallyto  
be sure they can be recognized as warning labels.  
502 Hwy. 67  
Kiel, Wisconsin 53042  
Figure 2-1 Warning Label Locations  
3
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2.2SHIPMENTANDTRANSIT  
Thefreezerhasbeenassembled,operatedandinspected  
atthefactory.Uponarrivalatthefinaldestination,theentire  
freezermustbecheckedforanydamagewhichmayhave  
occurredduringtransit.  
With the method of packaging used, the freezer should  
arriveinexcellentcondition. THECARRIERISRESPON-  
SIBLEFORALLDAMAGEINTRANSIT,WHETHERVIS-  
IBLEORCONCEALED. Donotpaythefreightbilluntilthe  
freezerhasbeencheckedfordamage.Havethecarriernote  
anyvisibledamageonthefreightbill.Ifconcealeddamage  
and/or shortage is found later, advise the carrier within 10  
days and request inspection. The customer must place  
claim for damages and/or shortages in shipment with the  
carrier.Stoelting,Inc.cannotmakeanyclaimsagainstthe  
carrier.  
Figure 2-2 Electrical Plug  
WARNING  
2.3FREEZERINSTALLATION  
Installationofthefreezerinvolvesmovingthefreezerclose  
to its permanent location, removing all crating, setting in  
place, assembling parts, and cleaning.  
Do not alter or deform electrical plug in any way.  
Altering the plug to fit into an outlet of different con-  
figuration may cause fire, risk of electrical shock,  
product damage and will void warranty.  
A.  
B.  
B.  
Uncratethefreezer.  
Lift freezer and screw on legs.  
Accuratelevelingisnecessaryforcorrectdrainage  
of freezer barrel and to insure correct overrun.  
Place a bubble level on top of the freezer at each  
cornertocheckforlevelcondition.Ifadjustmentis  
necessary,levelthefreezerbyturningthebottom  
part of each leg in or out.  
C.  
Thefreezerisequippedwithanaircooledcondenser  
andrequirescorrectventilation.Thebottomofthe  
freezeristheairintakeandthesidesaredischarge.  
Both sides must have 3" clearance.  
CAUTION  
Failure to provide adequate ventilation will void war-  
ranty.  
D.  
E.  
F.  
Make sure the switch is in the OFF (middle)  
position.  
Installdriptraysupport,driptray,driptraygrid,and  
drain tray.  
Connect the power cord to the proper power  
supply. The plug is designed for 115 volt/20 amp  
duty. Check the nameplate on your freezer for  
proper supply. The unit must be connected to a  
properlygroundedreceptacle.Theelectricalcord  
furnished as part of the freezer has a three prong  
groundingtypeplug.Theuseofanextensioncord  
is not recommended, if necessary use one with a  
size12gaugeorheavierwithgroundwire. Donot  
useanadaptertobypassgroundingrequirement.  
(RefertoFigure2-2)  
4
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SECTION 3  
INITIAL SETUP AND OPERATION  
3.1 OPERATOR’S SAFETY PRECAUTIONS  
3.2 OPERATING CONTROLS AND  
INDICATORS  
SAFE OPERATION IS NO ACCIDENT; observe these  
rules:  
Beforeoperatingthefreezer,itisrequiredthattheoperator  
knowthefunctionofeachoperatingcontrol.RefertoFigure  
3-1forthelocationoftheoperatingcontrolsonthefreezer.  
A.  
Know the freezer. Read and understand the  
OperatingInstructions.  
B.  
C.  
Notice all warning labels on the freezer.  
WARNING  
Wearproperclothing.Avoidloosefittinggarments,  
andremovewatches,ringsorjewelrywhichcould  
cause a serious accident.  
High voltage will shock, burn or cause death. The  
CLEAN-OFF-ON switch must be placed in the OFF  
(middle) position prior to disassembling for cleaning  
or servicing. Do not operate machine with cabinet  
panels removed.  
D.  
E.  
Maintain a clean work area. Avoid accidents by  
cleaning up the area and keeping it clean.  
Stay alert at all times. Know which switch, push  
button or control you are about to use and what  
effect it is going to have.  
A.  
Spigot Switch  
F.  
Disconnectelectricalcordformaintenance.Never  
attempt to repair or perform maintenance on the  
freezer until the main electrical power has been  
disconnected.  
Thespigotswitchwillautomaticallystarttheauger  
driveandrefrigerationsystemswhenthespigotis  
opened to dispense product. When the spigot is  
closed,thedrivemotorandcompressorwillremain  
onuntiltheproductinthefreezingcylinderreaches  
the proper consistency.  
G.  
Donotoperateunderunsafeoperatingconditions.  
Neveroperatethefreezerifunusualorexcessive  
noise or vibration occurs.  
ADD MIX Light  
Consistency  
Adjustment Knob  
MIX OUT Light  
CLEAN-OFF-ON  
Switch  
Figure 3-1 Freezer Controls  
5
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B.  
CLEAN-OFF-ONSwitch  
When sanitizing the freezer, refer to local sanitary regula-  
tions for applicable codes and recommended sanitizing  
productsandprocedures.Thefrequencyofsanitizingmust  
comply with local health regulations.  
The CLEAN-OFF-ON switch is used to supply  
power to the control circuit. When the switch is in  
theOFF(middle)position,powerwillnotbesupplied  
tothecontrolboardorrefrigerationsystem.When Mix sanitizer according to manufacturer’s instructions to  
the switch is in the ON position, the freezer will provide a 100 parts per million strength solution. Mix  
operate in the freezing mode. When the switch is sanitizer in quantities of no less than 2 gallons (7.5 liters)  
intheCLEANposition,allrefrigerationwillstopand of 90° to 110°F (32° to 43°C) water. Allow sanitizer to  
the auger will start rotating.  
contact the surfaces to be sanitized for 5 minutes. Any  
sanitizer must be used only in accordance with the  
manufacturer’sinstructions.  
C.  
ADDMIXandMIXOUTLights  
TheADDMIXlightwillilluminateandtheMIXOUT  
light will flash to alert the operator to a low mix  
condition. Itdoessobymonitoringthemixlevelin  
the hopper. When the ADD MIX light is lit and the  
MIXOUTlightisflashing,refillhopperimmediately.  
IfboththeADDMIXlightandtheMIXOUTlightare  
flashing, either the refrigeration system has been  
runningfor30minutescontinuouslyorthecontrol  
does not sense the drive motor. The refrigeration  
will run on timers until service can be performed.  
CAUTION  
Do not allow sanitizer to remain in contact with stain-  
less steel freezer parts for prolonged periods. Pro-  
longed contact of sanitizer with freezer may cause  
corrosion of stainless steel parts.  
NOTE  
In general, sanitizing may be conducted as follows:  
Failure to refill hopper immediately may result in op-  
erational problems.  
A.  
Prepare Stera-Sheen Green Label Sanitizer or  
equivalentaccordingtomanufacturer’sinstructions  
to provide a 100ppm strength solution. Mix the  
sanitizer in quantities of no less than 2 gallons of  
90° to 110°F (32° to 43°C) water. Any sanitizer  
must be used only in accordance with the  
manufacturer’sinstructions.  
D.  
Consistency Adjustment Knob  
The Consistency Adjustment Knob increases or  
decreases product consistency by changing the  
amountoftorqueneededtocompletearefrigeration  
cycle. Turn the knob clockwise to increase  
consistency.  
B.  
If using a shake mix, place the mix inlet regulator  
into hopper. If using a slush mix, the mix inlet  
regulatorisnotrequired.  
E.  
F.  
Front Door Safety Switch  
The front door safety switch prevents the auger  
from turning when the front door is removed. The  
switch is open when the door is not in place and  
closed when the door is properly installed.  
C.  
D.  
PlacetheswitchintheCLEANposition.Checkfor  
leaks.  
Clean sides of hopper, mix inlet regulator and  
undersideofhoppercoverusingasoftbristlebrush  
dippedinthesanitizingsolution(RefertoFigure3-  
2).  
Autofill Kit (Part 2183807 - Optional)  
The autofill kit is used with a pump to keep the  
hopper filled. The autofill kit is for use with non-  
potentiallyhazardousfoodsubstances;non-dairy.  
Stoelting offers many pumps that work with the  
autofillkit,suchastheflowjetpump,part4177349.  
G.  
Light Kit (Part 2183800 - Optional)  
The light kit is installed behind the header panel  
and illuminates a translucent header panel  
3.3 SANITIZING  
Sanitizingmustbedoneafterthefreezeriscleanedandjust  
before the hopper is filled with mix. Sanitizing the night  
before is not effective. However, you should always clean  
the freezer and parts after each use.  
The United States Department of Agriculture and  
the Food and Drug Administration require that all  
cleaning and sanitizing solutions used with food pro-  
cessing equipment be certified for this use.  
Figure 3-3 Sanitizing Hopper  
6
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H.  
I.  
Thefreezerisdesignedtodispensetheproductat  
areasonabledrawrate.Ifthefreezerisoverdrawn,  
theresultisasoftproductoraproductthatwillnot  
dispense at all. If this should occur, allow the  
freezertorunforapproximately30secondsbefore  
dispensingadditionalproduct.  
DonotoperatethefreezerwhentheADDMIXlight  
and MIX OUT lights are on. Refill the hopper  
immediately.  
3.5 MIX INFORMATION  
Mix can vary considerably from one manufacturer to an-  
other. Differences in the amount of butterfat content and  
quantity and quality of other ingredients have a direct  
bearingonthefinishedfrozenproduct.Achangeinfreezer  
performance that cannot be explained by a technical  
problem may be related to the mix.  
Figure 3-2 Mix Inlet Regulator  
E.  
F.  
Afterfiveminutes,placeabucketunderthespigot  
andopenspigottodrainsanitizingsolution.Place  
the switch in the OFF (middle) position. Loosen  
freezerdoorandallowthefreezingcylindertodrain  
completely.Re-tightendoor.  
Proper product serving temperature varies from one  
manufacturer’smixtoanother.Shakeandstackableslush  
mixesprovidesatisfactoryproductfrom24°to2F(-4°to  
-2°C).  
When checking the temperature, stir the thermometer in  
the frozen product to obtain an accurate reading.  
If using a shake mix, install the mix inlet regulator  
into hopper (Refer to Figure 3-3). If using a slush  
mix, the mix inlet regulator is not required.  
Old mix or mix that has been stored at elevated tempera-  
tureswillproducepoor-qualityproductwithabadtasteand  
unacceptable appearance. To retard bacteria growth in  
dairy based mixes, the best storage temperature range is  
between 36° to 40°F (2.2° to 4.4°C).  
3.4 FREEZE DOWN AND OPERATION  
This section covers the recommended operating proce-  
dures for the safe operation of the freezer.  
Someshakemixestendtofoammorethanothers. Iffoam  
appearsinthehopper,skimoffwithasanitizedutensiland  
discard. Periodically, stir the mix in the hopper with a  
sanitized utensil to help prevent excess foam.  
A.  
B.  
Sanitize just prior to use.  
Place the switch in the OFF (middle) position.  
NOTE  
Make sure the mix inlet regulator is in place before  
adding shake mixes. This is not necessary for slush  
mixes.  
3.6 REMOVING MIX FROM FREEZER  
To remove the mix from the freezer, refer to the following  
steps:  
C.  
D.  
Pour approximately 1/2 gallon of fully thawed mix  
into the hopper. Open spigot and drain a small  
amountofmixtoremoveanyremainingsanitizer.  
A.  
If removing shake mix, pull the mix inlet regulator  
straight up and remove it from the hopper.  
B.  
Place the switch in the CLEAN position to rotate  
the auger. Allow the mix to agitate in freezing  
cylinder until the mix has become liquid, about 5  
minutes.  
Fill hopper with pre-chilled (40°F or 4°C) mix.  
NOTE  
Do not overfill the hopper. Mix level must not be  
higher than the air inlet tube on the mix inlet regula-  
tor.  
C.  
D.  
Drain the liquid mix by opening the spigot. A  
container should be placed under the spigot to  
collect the liquid mix.  
E.  
Place the switch in the ON position.  
Place the switch in the OFF (middle) position.  
NOTE  
After the drive motor starts, there is a 3 second de-  
lay before the compressor starts.  
3.7 CLEANING THE FREEZER  
NOTE  
F.  
After 8 to 12 minutes the product will be at  
consistency and will be ready to serve. Freeze  
down time may vary depending on mix type and  
ambienttemperatures.  
The frequency of cleaning the freezer and freezer  
parts must comply with local health regulations.  
Afterthemixhasbeenremovedfromthefreezer,thefreezer  
mustbecleaned.Tocleanthefreezer,refertothefollowing  
steps:  
G.  
Fornormaldispensing,pullthespigothandledown  
to open the spigot.  
7
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A.  
B.  
C.  
D.  
Close the spigot and fill the hopper with 2 gallons  
(8 liters) of tap water.  
PlacetheswitchintheCLEANposition.Theauger  
will start to rotate.  
Allow the water to agitate for approximately 30  
seconds.  
Open the spigot to drain the water. Remember to  
place a container under the spigot to catch the  
water. When the water has drained, place the  
switch in the OFF (middle) position. Allow the  
freezing cylinder to drain completely.  
E.  
Preparedetergentwaterbymixing2oz.ofPalmolive  
detergentorequivalentin2gallonsof90°to110°F  
(32° to 43°C) water. Repeat steps A through D  
using the detergent solution.  
3.8 DISASSEMBLY OF FREEZER PARTS  
Figure 3-5 Spigot and Ice Breaker Bar Removal  
Inspection for worn or broken parts should be made each  
time the freezer is disassembled. All worn or broken parts  
shouldbereplacedtoensuresafetytoboththeoperatorand  
thecustomerandtomaintaingoodfreezerperformanceand  
aqualityproduct.Frequencyofcleaningmustcomplywith  
the local health regulations.  
A.  
Removehoppercover. Pullthemixinletregulator  
straight up to remove it from the hopper.  
B.  
C.  
D.  
Pull out the spigot pin by its ring.  
Removethespigothandle.  
To disassemble the freezer, refer to the following steps:  
Remove front door by turning the circular knobs  
and then pulling door off the studs.  
NOTE  
When removing front door, entire door and stator  
assembly will come out as well.  
CAUTION  
Hazardous Moving Parts  
E.  
Removetorquerodfromstatorassembly(Referto  
Figure3-4).  
Revolving auger shaft can grab and cause injury.  
Place the switch in the OFF (middle) position before  
disassembling for cleaning or servicing.  
F.  
Removequadringfromgrooveinfrontdoor.  
G.  
Removestatorbar.Removeo-ringandwhitebushing  
from stator bar.  
H.  
I.  
Removeaugersupportbushing.  
Turn spigot body until the ice breaker bar can be  
removed.Removebreakerbar(RefertoFigure3-5).  
J.  
Remove spigot body from the front door.  
K.  
Remove o-rings (2) from the spigot by first wiping  
off the lubricant using a clean paper towel. Then  
squeezetheo-ringupwardwithadrycloth. When  
a loop is formed, roll the o-ring out of the groove  
(RefertoFigure3-6).  
CAUTION  
Do not use any type of sharp object to remove the  
o-rings.  
Figure 3-4 Torque Rod  
8
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3.10 SANITIZE FREEZER AND FREEZER  
PARTS  
A.  
UseStera-Sheenorequivalentsanitizingsolution  
mixedaccordingtomanufacturer'sinstructionsto  
provide100partspermillionstrengthsolution.Mix  
sanitizerinquantitiesofnolessthan2gallons(7.5  
liters) of 90° to 110°F (32° to 43°C) water. Any  
sanitizermustbeusedonlyinaccordancewiththe  
manufacturer'sinstructions.  
B.  
With the large brush provided, sanitize the rear of  
the freezing cylinder by dipping the brush in the  
sanitizing solution and brushing the rear of the  
cylinder.  
Figure 3-6 Removing O-Ring  
3.11 ASSEMBLY OF FREEZER  
Toassemblethefreezerparts,refertothefollowingsteps:  
NOTE  
L.  
Removeaugerassemblyfromthefreezingcylinder  
andremoveaugerblades.  
M.  
N.  
Removerearsealando-ringfromauger.  
Petrol Gel sanitary lubricant or equivalent must be  
used when lubrication of parts is specified.  
Remove drain tray, drip tray and drip tray grid.  
NOTE  
3.9 CLEANING THE FREEZER PARTS  
The United States Department of Agriculture and  
the Food and Drug Administration require that lubri-  
cants used on food processing equipment be certi-  
fied for this use. Use lubricants only in accordance  
with the manufacturer’s instructions.  
Place all loose parts in a pan or container and take to the  
wash sink for cleaning. To clean freezer parts, refer to the  
followingsteps:  
A.  
Preparedetergentwaterbymixing2oz.ofPalmolive  
detergentorequivalentin2gallonsof90°to110°F  
(32° to 43°C) water. Place all parts in detergent  
solutionandcleanwithprovidedbrushes.Rinseall  
parts with clean 90° to 110°F (32° to 43°C) water.  
A.  
B.  
Assemble all o-rings onto parts dry, without  
lubrication. Then apply a thin film of sanitary  
lubricationtoexposedsurfacesoftheo-rings.Also  
apply a thin film of sanitary lubricant inside and  
outside of front auger support bushing, and to the  
inside and outside of stator support bushing.  
B.  
Washthehopperandfreezingcylinderwiththe90°  
to110°F(32°to43°C)detergentwaterandbrushes  
provided(RefertoFigure3-7).  
Assemble the rear seal onto the auger with the  
largeendtotherear. Besuretheo-ringisinplace  
beforeinstallingtherearseal(RefertoFigure3-8).  
Figure 3-7 Cleaning Freezer Cylinder  
Figure 3-8 Auger Rear Seal  
C.  
Cleantherearsealsurfacesfromtheinsideofthe  
freezingcylinderwiththe90°to110°F(32°to43°C)  
detergentwater.  
C.  
Put a small amount of white Hex Drive Anti Seize  
(spline lube) on the hex end of the auger shaft. A  
small container of Anti Seize is shipped with the  
freezer.  
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G.  
H.  
Turn spigot body until the ice breaker bar can be  
inserted.Insertbreakerbarandrotatespigotbody  
90°.  
CAUTION  
Do not place the mix inlet regulator into the hopper  
before installing the auger. Attempting to install the  
auger with the mix inlet regulator in place will dam-  
age the mix inlet regulator.  
Install auger support bushing onto front door so  
beveled edge of bushing is against door (Refer to  
Figure3-10).  
I.  
Install the white stator support bushing onto the  
rear of the stator bar and insert stator into spigot.  
D.  
E.  
Install the two plastic auger blades onto auger.  
Blades may be attached in any orientation.  
J.  
K.  
Inserttorquerod.Therodshouldbeplacedthrough  
the hole in stator bar.  
Pushaugerintofreezingcylinderandrotateslowly  
untilaugerengagesthedriveshaft(RefertoFigure  
3-9)  
Install the front door onto the freezer.  
NOTE  
When installing door onto freezer, torque rod must  
be placed in the center of metal torque actuator arm  
F.  
Insert spigot body into front door.  
NOTE  
L.  
Install the knobs on the freezer studs.  
When inserting spigot body, press o-rings in to pre-  
vent damage.  
M.  
Look for the proper seal between the freezing  
cylinder, quad ring, and front door  
N.  
O.  
Insert spigot handle so hole lines up and insert  
spigot pin.  
Installthemixinletregulatorintothehopperifusing  
shake mix. If using slush mix, the mix inlet  
CAUTION  
Overtightening or uneven tensioning of circular knobs  
may cause damage to front door and cause leaking.  
Hand tighten knobs evenly.  
Figure 3-9 Auger Assembly  
Figure 3-10 Door and Stator Assembly  
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regulatorisnotrequired.  
CLEANINGvs.SANITIZING  
P.  
Install hopper cover, drain tray, drip tray, and drip Itisimportanttodistinguishbetweencleaningandsanitiz-  
tray grid.  
ing. Although these terms may sound synonymous, they  
are not. BOTH are required for adequate food safety and  
propermachinemaintenance.  
3.12 ROUTINE CLEANING  
CLEANING  
To remove spilled or dried mix from the freezer exterior,  
washinthedirectionofthefinishwithwarmsoapywaterand  
wipe dry. Do not use highly abrasive materials as they will  
mar the finish.  
Is the removal of soil materials from a surface.  
Isaprerequisiteforeffectivesanitizing.  
NOTE  
3.13 PREVENTIVE MAINTENANCE  
An UNCLEAN surface will harbor bacteria that can  
defy sanitizing efforts.  
Stoelting recommends that a maintenance schedule be  
followedtokeepthefreezercleanandoperatingproperly.  
Bacteria can develop and resist sanitizing efforts within a  
layerofsoilmaterial(milkstone).Thoroughcleaningproce-  
duresthatinvolvemilkstoneremovalarecriticalforopera-  
tors of frozen dessert machines.  
Cleaning and Sanitizing Information  
Special consideration is required when it comes to food  
safety and proper cleaning and sanitizing.  
SANITIZING  
The following information has been compiled by Purdy  
Products Company, makers of Stera-Sheen Green Label  
Cleaner/Sanitizerandspecificallycoversissuesforclean-  
ing and sanitizing frozen dessert machines. This informa-  
tion is meant to supplement a comprehensive food safety  
program.  
Kills bacteria.  
Can be effective on clean surfaces only.  
NOTE  
Using a SANITIZER on an unclean surface will not  
guarantee a clean and safe frozen dessert machine.  
Soil Materials Associated with Frozen Dessert  
Machines  
Proper Daily Maintenance: The Only Way to Assure  
Food Safety and Product Quality  
MILKFAT/BUTTERFAT – As components of ice-cream/  
frozen custard mix, these soils will accumulate on the  
interior surfaces of the machine and its parts. Fats are  
difficulttoremoveandhelpattributetomilkstonebuild-up.  
Proper daily maintenance can involve a wide variety of  
productsandprocedures.Overall,theproductsandproce-  
duresfallintothreeseparatecategories.(Pleasenotethat  
thisisabriefoverviewintendedforinformationalpurposes  
only.)  
MILKSTONEIsawhite/grayfilmthatformsonequipment  
and utensils that come in contact with dairy products.  
Thesefilmswillaccumulateslowlyonsurfacesbecauseof  
ineffectivecleaning,useofhardwater,orboth.Milkstoneis  
usually a porous deposit, which will harbor microbial  
contaminantsandeventuallydefysanitizingefforts.  
1.  
CLEANING – This involves draining mix from the  
freezing cylinder and rinsing the machine with  
water.Next,acleanerisrunthroughthemachine.  
Then,themachineisdisassembledandremovable  
parts are taken to the sink for cleaning.  
Once milkstone has formed, it is very difficult to remove.  
Without using the correct product and procedure, it is  
nearly impossible to remove a thick layer of milkstone.  
(NOTE: general-purpose cleaners DO NOT remove  
milkstone.) This can lead to high bacteria counts and a  
food safety dilemma.  
2.  
MILKSTONE REMOVAL – Since almost all  
cleanersdonothavetheabilitytoremovemilkstone,  
theuseofadelimerbecomesnecessary.Although  
thisproceduremaynotbeneededonadailybasis,  
it will usually follow the cleaning procedure. It  
requires letting a delimer solution soak in the  
machineforanextendedperiodoftime.Individual  
partsarealsosoakedinadelimingsolutionforan  
extended period of time (more about delimers in  
AdditionalInformation).  
IT IS BEST TO CONTROL MILKSTONE ON A DAILY  
BASISBEFOREITCANBECOMEASIGNIFICANTFOOD  
SAFETY PROBLEM.  
In addition to food safety, milkstone can cause premature  
wear to machine parts which can add to costs for replace-  
ment parts or possibly more expensive repairs if worn  
machine parts are not replaced once they have become  
excessivelyworn.  
3.  
SANITIZINGAfterthemachinehasbeencleaned  
and contains no milkstone, the machine is  
reassembled. Then a FDA-approved sanitizing  
solutionisrunthroughthemachinetokillbacteria.  
The machine is then ready for food preparation.  
Important Differences Between Cleaning and  
Sanitizing  
As a recommended cleaner and sanitizer for your frozen  
dessertmachine,STERA-SHEENhasproventobeoneof  
the best daily maintenance products for:  
CLEANINGThoroughremovalofallsolidsinclud-  
ing butterfat and milk fat.  
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MILKSTONE REMOVAL – Complete removal of Therearetwomainfactorsthatcontributetofallingchlorine  
milkstone.  
concentrations in a sanitizing solution.  
SANITIZINGFDA-approvednorinsesanitizerfor 1.  
PRODUCTUSEAsthechlorineinthesolutionis  
being used, chlorine concentrations fall.  
food contact surfaces.  
Additional Information  
2.  
TIMEAstimepasses,smallamountsofchlorine  
“evaporatefromthesolution.(Thatiswhyyoucan  
smell it.)  
THE USE OF DELIMERS  
A delimer is a strong acid that has the ability to dissolve  
milkstone. This type of chemical may become necessary  
oncehighlevelsofmilkstonehavedeveloped.Whilethese  
products are very effective for removing HIGH levels of  
milkstone, they are not ideal for two reasons:  
Sanitizingsolutionsshouldnotbeallowedtofallbelow100  
ppm chlorine. New solutions should be mixed once old  
solutionsbecomeineffective  
B.  
DAILY  
1.  
PRODUCTSAFETYStrongacidsaredangerous 1.  
chemicals and handling them requires safety  
The exterior should be kept clean at all times to  
preserve the luster of the stainless steel. A mild  
alkalinecleanerisrecommended.Useasoftcloth  
or sponge to apply the cleaner.  
2.  
MACHINE DAMAGE – Strong acids will attack  
metalandrubbercausingprematurewearofparts.  
Theuseofadelimerneedstobecloselymonitored C.  
WEEKLY  
to avoid damage to machine surfaces and parts.  
1.  
Checko-ringsandrearsealforexcessivewearand  
replace if necessary.  
With proper daily use of STERA-SHEEN or its equivalent,  
there is no need for the use of a DELIMER.  
2.  
Removethedriptraybygentlyliftinguptodisengage  
fromthesupportandpullingout.Cleanbehindthe  
drip tray and front of the freezer with a soap  
solution.  
DO NOT USE BLEACH  
BLEACH HAS ABSOLUTELY NO CLEANING  
PROPERTIES.  
D.  
QUARTERLY  
BLEACHISCORROSIVE.Itcanandwilldamage  
components of the machine causing premature wear and  
metalcorrosion.  
WARNING  
High voltage will shock, burn or cause death. The  
CLEAN-OFF-ON switch must be placed in the OFF  
(middle) position prior to disassembling for cleaning  
or servicing. Do not operate machine with cabinet  
panels removed.  
CAUTION  
Do not use acidic cleansers, strong caustic com-  
pounds or abrasive materials to clean any part of the  
freezer exterior or plastic parts. Use of these types  
of cleaners will cause equipment damage.  
Theair-cooledcondenserisacoppertubeandaluminumfin  
type. Condensing is totally dependent upon airflow. A  
plugged condenser filter, condenser, or restrictions in the  
louvered panel will restrict airflow. This will lower the  
capacity of the system and damage the compressor.  
GENERALPURPOSECLEANERS  
Generalpurposecleanersdonothavetheabilitytoremove  
milkstone.Milkstonewillbecomeaproblemifnotremedied  
withadditionalproductsandprocedures.  
The condenser must be kept clean of dirt and grease. The  
freezermusthaveaminimumof3(7.5cm)ofventilationon  
the right and left sides of the unit for free flow of air. Make  
sure the freezer is not pulling over 100° F (37° C) air from  
other equipment in the area.  
THEUSEOFCHLORINETESTSTRIPS  
“Teststripsareusedtodetermineconcentrationsofactive  
chlorine in sanitizing solutions. To use the strips, tear off a  
small portion and submerge it into the sanitizing solution.  
Then,comparethecolorchangetothecolorkeyontheside  
of the test strip dispenser to determine the approximate  
chlorineconcentration.  
The water-cooled condenser is a tube and shell type. The  
condenser needs a cool, clean supply of water to properly  
coolthefreezer, inletanddischargelinesmustbe3/8I.D.  
minimum.  
Theidealconcentrationofchlorineneedstobe100ppm(as  
stated by the FDA).  
Thecondenserandcondenserfilterrequireperiodicclean-  
ing. To clean, refer to the following procedures.  
NOTE  
1.  
RemovethePhillipsheadscrewfromthebottomof  
therightsidepanel,andthenslidethepanelsdown  
and out.  
Follow the directions on the container for proper con-  
centration.  
12  
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2.  
3.  
Toremovethecondenserfilter,removethethumb  
screws from under the front panel. Pull down  
bracketandremovefilter. Visuallyinspectfordirt.  
Ifthefilterisdirty,shakeorbrushexcessdirtoffthe  
filter and wash in warm, soapy water. Once the  
filteriscleanrinsethoroughlyinwarm,clearwater  
andshakedry,takingcarenottodamagethefilter  
in any way.  
Visually inspect the condenser for dirt by shining  
alightthroughthecoilfromtheback(inside)ofthe  
condenser.  
4.  
5.  
Ifthecondenserisdirty,placeawettoweloverthe  
front(outside)ofthecondenser.  
Usingavacuum,carefullycleanthecondensercoil  
from the inside and outside of the freezer. A stiff  
bristled brush may help in releasing debris from  
between the condenser coils.  
E.  
SEMI-ANNUALLY  
1.  
Check drive belt for proper tension. Push belt in  
with one finger, belt should deflect about 3/8".  
2.  
Lubricate condenser fan motor with S.A.E. 20  
weight oil. Three to six drops are required.  
CAUTION  
Do not over-lubricate; resulting damage could cause  
motor failure.  
3.14 EXTENDED STORAGE  
Refer to the following steps for storage of the freezer over  
any long period of shutdown time:  
A.  
B.  
C.  
Place the CLEAN-OFF-ON switch in the OFF  
(middle)position.  
Disconnect (unplug) from the electrical supply  
source.  
Clean thoroughly with a warm water detergent all  
parts that come in contact with the mix. Rinse in  
clean water and dry parts. Do not sanitize.  
NOTE  
Do not let the cleaning solution stand in the hopper  
or in the freezing cylinder during the shutdown pe-  
riod.  
D.  
E.  
Remove, disassemble and clean the front door,  
mixinletregulatorandaugerparts.Placetheauger  
flights and the front auger support bushing in a  
plastic bag with a moist paper towel to prevent  
them from becoming brittle.  
In a water cooled freezer, disconnect water lines  
anddrainwater.Withaflatheadscrewdriver,hold  
the water valve open and use compressed air to  
clear the lines of any remaining water.  
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SECTION 4  
TROUBLESHOOTING  
4.1 MIX LIGHT INDICATORS  
Thefollowingchartshowsallpossiblemixlightindicatorcombinationsalongwiththecauseandoperationofthefreezer.  
OFF  
OFF  
ON  
ADD MIX  
MIX OUT  
Simultaneous  
FLASHING  
Alternate  
FLASHING  
FLASHING  
Refrigeration has  
been running for  
30+ minutes  
Normal operation Mix below deep  
Drive Motor  
Failure  
Conditions  
mode  
sensor  
Normal  
N/A  
Timers  
Timers  
Timers  
Operation  
Contact Service Contact Service  
Technician Technician  
Corrective  
Action  
Add mix  
Sensors  
ADD MIX and MIX OUT lights will turn off as soon as mix touches deep sensor.  
Shallow sensor is only for autofill sensor.  
4.2 TROUBLESHOOTING  
PROBLEM  
POSSIBLE CAUSE  
1. Power to freezer is off.  
REMEDY  
1. Supply power to freezer.  
2. Blown fuse or tripped circuit.  
3. Freeze-up (auger will not turn).  
2. Replace or reset.  
3. Turn CLEAN-OFF-ON switch to OFF (middle)  
position for 15 minutes, then restart.  
4. Wait until automatic reset for freezer to start.  
5. Assemble front door in place.  
Freezer does not  
run.  
4. High pressure cut-out tripped.  
5. Front door not in place.  
1. Not enough mix in hopper.  
2. Drive belt failure.  
1. Fill hopper with mix.  
2. Replace drive belt.  
Freezer will not  
shut off.  
3. Consistency temperature setting is too 3. Turn Consistency Adjustment knob counter-  
firm.  
clockwise.  
4. Refrigeration problem.  
4. Check system. (Call distributor for service)  
1. No mix in hopper.  
1. Fill hopper with mix.  
2. Consistency temperature setting is too 2. Turn Consistency Adjustment knob counter-  
Product is too firm.  
firm.  
clockwise.  
15  
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4.2 TROUBLESHOOTING - CONTINUED  
PROBLEM  
POSSIBLE CAUSE  
REMEDY  
1. No vent space for free flow of cooling  
air.  
1. A minimum of 3 inches of vent space required.  
(See Section 2)  
2. Change location or direct hot air away from  
2. Air temperature entering condenser is freezer.  
above 100°F.  
3. Clean. (See Section 3)  
3. Condenser is dirty.  
4. Consistency setting too soft.  
5. Stabilizers in mix are broken down.  
4. Turn Consistency Adjustment knob clockwise.  
5. Remove mix, clean, sanitize and freeze down  
with fresh mix.  
Product is too soft.  
6. Remove mix, clean, reassemble, sanitize and  
freeze down.  
6. Auger is assembled incorrectly.  
7. Check system. (Call distributor for service)  
7. Refrigeration problem.  
1. No mix in hopper.  
2. Mix inlet regulator tube is  
plugged.  
1. Fill hopper with mix.  
2. Unplug, using small sanitized brush.  
3. Capacity of freezer is being  
exceeded.  
4. Drive motor overload tripped.  
3. Slow up on the draw rate.  
Product does not  
dispense.  
4. Reset. (If condition continues, call distributor  
for service.)  
5. Drive belt failure.  
5. Replace drive belt.  
6. Freeze-up (Auger will not turn).  
6. Turn CLEAN-OFF-ON switch to OFF (middle)  
position for 15 minutes, then restart.  
1. Worn drive belt.  
1. Replace drive belt.  
2. Freeze-up (Auger will not turn).  
2. Turn CLEAN-OFF-ON switch to OFF (middle)  
position for 15 minutes, then restart.  
3. Adjust belt tension  
Drive belt slipping  
or squealing.  
3. Not tensioned properly  
1. Auger is assembled incorrectly.  
1. Remove mix, clean, sanitize, and freeze down  
with fresh mix.  
2. Mix inlet regulator missing.  
3. Mix inlet regulator o-ring missing.  
4. Mix inlet regulator air tube blocked.  
5. Product breakdown.  
2. Replace mix inlet regulator.  
3. Replace mix inlet regulator o-ring.  
4. Clean with sanitized brush.  
5. Fill freezer with fresh product.  
Low overrun.  
1. Outside surface of rear auger seal is  
lubricated.  
2. Rear seal missing or damaged.  
3. Seal o-ring missing, damaged or  
installed incorrectly.  
1. Clean lubricant from outside of rear seal,  
lubricate inside of seal and reinstall.  
2. Check or replace.  
Rear auger seal  
leaks.  
3. Check. or replace.  
4. Worn or scratched auger shaft.  
4. Replace auger shaft.  
1. Front door knobs are loose.  
1. Tighten knobs.  
2. Spigot parts are not lubricated.  
3. Chipped or worn spigot o-rings.  
4. O-rings or spigot installed wrong.  
2. See Section 3.  
3. Replace o-rings.  
4. Remove spigot and check o-ring.  
Front door leaks.  
5. Inner spigot hole in front door nicked or 5. Replace front door.  
scratched.  
16  
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SECTION 5  
REPLACEMENT PARTS  
B.  
C.  
Serial number of model, stamped on nameplate  
5.1 HOW TO ORDER PARTS  
Part number, part name and quantity needed.  
Common part names and numbers are listed in  
this manual.  
To assure receipt of the proper replacement parts, supply  
your dealer or distributor with the following information:  
A.  
Modelnumberofequipment.  
BRUSHES, DECALS, AND LUBRICATION  
Part  
Description  
Brush - 4" X 8" X 16" (Barrel)  
208135  
208380  
208401  
208467  
324105  
324106  
324107  
324141  
324208  
324509  
324566  
324584  
324686  
324803  
324804  
324825  
508048  
508135  
Brush - 1/4" X 14" X 3"  
Brush - 1" X 3" X 10"  
Brush - 3/8" x 1" x 5"  
Decal - Caution Electrical Shock Hazard  
Decal - Caution Electrical Wiring Materials  
Decal - Caution Hazardous Moving Parts  
Decal - Caution Rotating Blades  
Decal - Attention Refrigerant Leak Check  
Decal - Cleaning Instructions  
Decal - Wired According To  
Decal - Adequate Ventilation 3"  
Decal - Danger Automatic Start  
Decal - Domed Stoelting Logo (Large) (Header Panel)  
Decal - Domed Stoelting Swirl (Header Panel)  
Decal - Main Freezer Power  
Spline Lubricant - 2 oz Squeeze Tube  
Petrol Gel - 4 oz Tube  
17  
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E112 REPLACEMENT PARTS  
18  
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E112 REPLACEMENT PARTS  
Part  
Description  
Qty  
2
162165  
336546  
482019  
570196  
624545  
624644  
624645  
624678  
625310  
666786  
2183099  
2183444  
2183445  
2183449  
2183475  
2183737  
2183739  
Scraper Blade  
Molded Door  
1
Black Knob  
4
Pin - Door  
1
O-Ring - Stator Bar  
O-Ring - Spigot (Bottom)  
O-Ring - Spigot (Top)  
O-Ring - Rear Seal  
Quad Ring - Front Door  
Rear Seal  
1
1
1
1
1
1
Ice Breaker Bar  
Stator Support Bushing  
Stator Bar  
1
1
1
Auger Support Bushing  
Auger  
1
1
Torque Rod  
1
Spigot  
1
19  
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WARRANTY  
SOFT SERVE / SHAKE FREEZERS  
1. Scope:  
Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors, drive motors,  
speed reducers, augers and auger flights of Stoelting soft serve / shake freezers will be free from defects in materials  
and workmanship under normal use and proper maintenance appearing within five (5) years, and that all other  
components of such equipment manufactured by Stoelting will be free from defects in material and workmanship  
under normal use and proper maintenance appearing within twelve (12) months after the date that such equipment is  
originally installed.  
2. Disclaimer of OtherWarranties:  
THISWARRANTYISEXCLUSIVE;ANDSTOELTINGHEREBYDISCLAIMSANYIMPLIEDWAR-  
RANTYOFMERCHANTABILITYORFITNESSFORPARTICULARPURPOSE.  
3. Remedies:  
Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair or (at  
Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or (again, at  
Stoelting’s option) refund of the purchase price of the affected equipment, and, during the first twelve (12) months of  
the warranty period, deinstallation/reinstallation of the affected component from/into the equipment. Those obliga-  
tions/remedies are subject to the conditions that Buyer (a) signs and returns to Stoelting, upon installation, the  
Checklist/Warranty Registration Card for the affected equipment, (b) gives Stoelting prompt written notice of any  
claimed breach of warranty within the applicable warranty period, and (c) delivers the affected equipment to Stoelting  
or its designated service location, in its original packaging/crating, also within that period. Buyer shall bear the cost  
and risk of shipping to and from Stoelting’s plant or designated service location.  
4. Exclusions and Limitations:  
This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to deteriorate  
and to require replacement as equipment is used, including as examples but not intended to be limited to o-rings,  
auger seals, auger support bushings and drive belts. All such parts are sold  
AS IS.  
Further, Stoelting shall not be responsible to provide any remedy under this warranty with respect to any component  
that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment not manufactured or  
supplied by Stoelting, or damage in transit.  
THEREMEDIESSETFORTHINTHISWARRANTYSHALLBETHESOLELIABILITYSTOELTING  
AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT SUPPLIED BY  
STOELTING;AND IN NO EVENTSHALLSTOELTINGBE LIABLE FORANYINCIDENTALOR  
CONSEQUENTIALDAMAGES,WHETHERFORBREACHOFWARRANTYOROTHERCONTRACT  
BREACH, NEGLIGENCEOROTHERTORT, ORONANYSTRICTLIABILITYTHEORY.  
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