StarTechcom Switch SV1631D User Manual

Keyboard/Mouse/Monitor  
SharingSwitch  
User's Manual  
SV431  
SV831  
SV431D  
SV831D  
SV1631D  
SV832DS  
SV1632DS  
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Table of Contents  
Introduction  
Overview  
Features  
Configurations  
1
2
3
Installation  
Device Connection  
Initial Power-Up  
Optional Rack Mount Accessories  
6
8
9
Operation  
Front Panel Push Buttons  
OSD (On-Screen-Display) Operation  
Hot Key Commands  
10  
11  
15  
Cascade Configuration  
Connection  
Change Configuration while Running  
17  
19  
Multi-access StarView  
Overview  
Connection  
Operation  
20  
20  
20  
21  
Configuration  
Appendices  
Specifications  
Trouble Shooting  
22  
23  
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1
Introduction  
Overview  
One-Console StarView Switches  
The StarView allows you to access multiple computers from one  
keyboard, mouse and monitor. There is no interface card or software  
to configure. Installation is as easy as connecting cables between  
the StarView and your computers. Operation is as simple as  
pressing push button, entering hot-key command and navigating  
through the user-friendly on-screen menu (available on models with  
OSD support). Depending on the model you have, it switches up to 4  
(SV431, SV431D), 8 (SV831, SV831D) or 16 (SV1631D) IBM-  
compatible computers. The StarView is independent of the computer  
operating system.  
Two-Console StarView Switches  
The advanced multi-access StarView Switches enable you to control  
multiple computers from two different locations, remote and local with  
two keyboards, mice and monitors. SV832DS controls 8 computers  
and SV1632DS controls 16 computers.  
On-Screen Display (OSD) Menu  
For SV431D, SV831D, SV1631D, SV832DS, SV1632DS  
For StarViews with built-in OSD control, you can name your  
computers, switch to a computer from a list, configure settings with  
easy-to-use menus, and view the name of the selected computer  
on-screen with programmable time interval. The OSD displays the  
system status throughout operation.  
Automatic Mouse Conversion  
The StarView Switch enable you to connect computers with PS/2 or  
serial mouse ports (using adapters supplied with each StarView  
Switch) and control the computers from one PS/2 mouse.  
The StarView automatically identifies the mouse and switches to  
proper mouse protocol.  
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2
High Video Quality  
StarView supports VGA resolution up to 1600x1200 @85Hz without  
any degradation. Advanced VGA circuit design guarantees smooth  
and flicker-free switching from one computer to the other with  
distance up to 100ft (30M)* at both Console and PC sides.  
NOTE: This User's Manual is written for the following models.  
StarView Switch Models  
No. of console  
supported  
1
1
1
2
8
2
No. of PC supported 4  
8
16  
16  
No OSD  
OSD  
SV431  
SV431D  
SV831  
-
-
-
SV831D SV1631D SV832DS SV1632DS  
S
Tested with high-quality UL2919-rated, low-loss and shielded  
cables.  
Features  
Supports both PS/2 and serial mouse  
Cascade configuration expands system capability  
Auto-scan automatically selects computers sequentially  
Supports Microsoft IntelliMouse (Pro)  
Hot-key functions allow easy computer access  
Keyboard states automatically saved and restored when switching  
computers  
Operating system independent, transparent to all applications  
Plug and play system configuration  
Keyboard and mouse can be hot plugged at any time  
High VGA resolution 1600x1200  
DDC2B compatible  
Optional standard 19 inch rack mounting kit available  
Supports optional multimedia module for microphones and stereo  
speakers  
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Extra features for On-Screen Display model  
Assign computers with unique and meaningful names  
Identify and select computers by the names  
Programmable scan filters unused computers  
Store system settings and name entries to non-volatile memory  
Password security locks computer from unauthorized access  
Gain complete control with easy-to-use OSD interface  
More features for multi-access models  
Manage multiple computers from two locations  
Different Console may have different type mouse i.e. generic PS/2  
mouse and scroll button  
Selectable User Timeout  
Configurations  
StarView has several models each supporting a different number of  
computers. For applications with a large number of computers,  
StarViews can be cascaded in a master/slave configuration to  
support even more computers.  
Single StarView Configuration  
Connect a PS/2 keyboard, a PS/2 mouse and a VGA multi-sync  
monitor directly to the Master’s CONSOLE port. Then, connect  
multiple sets of keyboard, mouse and monitor cables to the “PC x”  
ports of the StarView, as shown in figure 1.  
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Figure 1: A single StarView configuration  
Cascade (Master/Slave) Configuration  
You can connect a second level of one or more StarViews to “PC  
1”~”PC 4” (SV431) or "PC 1"~”PC 8” ports (SV831 & SV1631) of a  
Master unit. Cascade configuration expands system ability allowing  
you to select computers connected to the Master or Slaves. There  
is only one Master, which has a mouse, a keyboard and a monitor  
connected to its CONSOLE port directly operated by a user.  
Once connected, StarViews automatically configure themselves to  
either Master or Slave. Slaves of different StarView models can be  
mixed in cascade configuration. [NOTE: Master must have equal or  
more PC ports than that of Slaves, i.e., if SV831 is a master, SV831  
and SV431 can be Slaves, but SV1631 can not.]  
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Figure 2: A cascade StarView configuration  
Throughout this manual, Master is the StarView that has a  
physical keyboard, mouse and monitor connected to its  
CONSOLE port. Slave is a StarView that has its CONSOLE port  
connected to a Master's “PC x” port. Slave only exists in  
cascade configuration.  
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6
Installation  
Device Connection  
The monitor connected to the HD-DB-15 VGA port of a Master  
CONSOLE must be capable of synchronizing with the computer's  
video signal. If you are uncertain about the monitor type, please  
consult the monitor user's manual. Connect a PS/2 mouse and a  
keyboard to the CONSOLE port marked with a mouse and a  
keyboard respectively as shown in figure 3. [NOTE: Only a PS/2  
mouse can be connected to the CONSOLE mouse port. The  
StarView's automatic mouse conversion system allows you to  
connect computers using serial mouse and control the computers  
from one PS/2 mouse.]  
Figure 3: Master console connection  
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7
Determine the channel address of each computer. For computers  
using PS/2 mouse, connect the computer's mouse and keyboard  
cables to the StarView’s connectors marked with a mouse and  
keyboard respectively, as shown in figure 4.  
Figure 4: Master computer connection  
For computers using serial mouse, connect the DB-9 to mini-DIN-6  
adapter (supplied with the StarView) to the computer mouse port,  
then use PS/2 cables to connect the mouse to StarView, see figure 5.  
Connect the computer's monitor cable to the HD-DB-15 VGA  
connector. Repeat above steps for all remaining computers to be  
connected to the StarView.  
Figure 5: Adapter and serial mouse connection  
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8
Initial Power-Up  
Make sure all computers and StarViews are powered down  
during installation. You must power up the Master StarView  
before turning on any other devices.  
For single StarView: 1) Apply a power adapter to the Master.  
2) Turn on computers.  
For cascade: 1) Apply a power adapter to the Master.  
2) Apply power adapters to all Slaves. 3) Turn on computers.  
Note: You may hot plug additional powered-down computer and  
Slave without turning any existing StarView or computer off after  
initial power up.  
Replace Master Console Devices  
You can replace a faulty keyboard or mouse of the Master  
CONSOLE port at any time without powering down the Master, as  
long as your computers are booted with proper device driver for the  
new device. Should you encounter any difficulty, just activate K/M  
RESET by holding both front-panel ‘1’ and ‘2’ push buttons down for  
2 seconds.  
Adhesive Rubber Foot  
For desktop operation, you may stick the four round rubber feet  
(supplied with the unit) to the bottom of the StarView. NOTE: Do not  
use the rubber feet for rack mount operation.  
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Optional Rack Mount Accessories  
Figure 6 shows how to attach optional mounting brackets to the  
StarView unit for standard 19-inch rack cabinet.  
Figure 6: Attaching rack mount bracket  
Figure 7 shows how to assemble rack cable support then screw it to  
the back and inside the rack cabinet vertical post.  
Figure 7: Assembling rack cable support  
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Then, keyboard/mouse/monitor cables can be routed over the cable  
support. You can use plastic cable ties to bundle and label the  
cables through the rack cable support holes for easy identification.  
Operation  
Front Panel Push Buttons  
You may select a computer by pressing the front panel push button  
directly, by issuing hot-key commands or by activating the OSD  
window (for models with OSD support). The front panel indicator  
changes to reflect the computer port selected (red) and whether the  
port is connected to a powered computer (green). The indicator  
flashes red when it is in either Auto Scan or Manual Scan mode.  
Figure 8: Front panel indictor  
Some computers support 'keyboard/mouse power up' function, i.e.,  
press certain keys or mouse buttons to startup the computers.  
Their corresponding green front indicators lit all the time even if the  
computers are 'off'.  
K/M RESET  
K/M RESET solves most problems developed by keyboard, mouse,  
device replacement or change of configuration. Press down both the  
front-panel number 1 and 2 push buttons for 2 seconds to  
re-configure the whole system without turning either the StarView  
Switch or any computer off.  
AUTO SCAN  
StarView provides an easy to use feature to start Auto Scanning.  
You can press down both the front-panel number 7 and 8 buttons for  
2 seconds to start Auto Scanning.  
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OSD (On-Screen-Display) Operation  
SV431D, SV831D, SV1631D, SV832DS, SV1632DS  
Figure 9: OSD screen illustration  
By hitting the left <CTRL> key twice within two seconds, you may see  
the 'Hotkey Menu' if it is enabled (an OSD option). Or, by hitting the  
left <CTRL> key three times within two seconds, you will see a 'KVM  
MENU' screen showing a list of the computers with corresponding  
channel addresses, names and status, see figure 9.  
The channel address of the currently selected computer is displayed  
in red, same as the front indicator, to the right of the OSD title 'KVM  
MENU'. The color of a device name is green if it has power and is  
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ready for selection (its corresponding front panel indicator is green),  
or the color is white as it has no power. OSD menu updates the color  
when it is activated. Use the <UP> and <DOWN> arrow keys to  
highlight a computer and the <ENTER> key to select it. Or, you may  
press <ESCAPE> to exit OSD and remove the OSD menu from the  
display; the status window returns to the display and indicates the  
currently selected computer or operating status.  
A triangle mark () to the right of a name indicates the port is  
cascaded to a Slave; the number at the left of the triangle mark  
shows the number of ports the Slave has, i.e. 8for SV831D.  
<ENTER> key brings you one level down and another screen pops  
up listing the names of the computers on that Slave. The name of  
the Slave will be shown at the upper right corner of the OSD menu.  
It is useful to group computers and still be able to see the  
group name.  
An eye mark () to the right of a name indicating the computer is  
selected to be monitored in Scan mode. In OSD, this mark can be  
switched on or off by function key <F2>.  
Press <ESCAPE> key to exit OSD and to return to the selected  
computer; the computer name is also shown on the screen.  
Function key <F1>: To edit name entry of a computer or a Slave.  
First, use the <UP> and <DOWN> arrow keys to highlight a channel  
then press <F1> followed by name entry. Valid characters are ‘A’~’Z’,  
‘0’~’9’ and the dash character. Lowercase letters are converted to  
uppercase ones. Press <BACKSPACE> to delete a letter one at a  
time. Non-volatile memory stores all name entries until you change,  
even if the unit is powered down.  
Function key <F2>: To switch the eye mark () of a computer on  
or off. First, use the <UP> and <DOWN> arrow keys to highlight it,  
then press <F2> to switch its eye mark on or off. If Scan Type is  
'Ready PC +', only the power-on and eye mark selected  
computers will be displayed sequentially in Scan mode.  
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Function key <F3>: To lock a device (a computer or a Slave)  
from unauthorized access, use Security. Security is effective for only  
one device (a computer or a Slave). To lock a device, use the <UP>  
and <DOWN> arrow keys to highlight it, then press <F3>. Now, enter  
up to 4 characters (‘A’~’Z’, ‘0’~’9, ‘-‘) followed by <ENTER> as new  
password. A Security-enabled device is marked with a lock ()  
following its channel number. To permanently disable the security  
function from a locked device, highlight it, press <F3> then enter  
the password.  
If you want to access the locked device temporarily, simply highlight it  
and press <ENTER>, the OSD will ask you for the password.  
After entering correct password, you are allowed to use the device.  
This device is automatically re-locked once you switch to another  
one. During Scan mode, OSD skips the security-enabled device.  
NOTE: Only one device (a computer or a Slave) can be locked by  
this function at a time.  
If you forget the password, the only way to permanently  
disable the security function is to remove all possible  
power sources from the master StarView. You need to  
turn off all computers and unplug all power adapters, then  
restart everything.  
Function key <F4>: More functions are available by hitting <F4>.  
A new screen pops up displaying more functions as described below.  
Most of them are marked with a triangle () indicating there are  
options to choose from. Using the <UP> and <DOWN> arrow keys,  
select the functions and press <ENTER>.  
Available options will be shown in the middle of the screen.  
Again, using the <UP> and <DOWN> arrow keys to view options  
then press <ENTER> to select it. You can press <ESCAPE> to exit  
at any time.  
Auto Scan  
In this mode, the StarView automatically switches from one power-on  
computer to the next sequentially in a fixed interval. During Auto  
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Scan mode, the OSD displays the name of the selected computer.  
When Auto Scan detects any keyboard or mouse activity, it suspends  
the scanning till activity stops; it then resumes with the next computer  
in sequence. To abort the Auto Scan mode, press the left <CTRL>  
twice, or, press any front button. Scan Type and Scan Rate set the  
scan pattern. Scan Type (<F4>: More\Scan Type) determines if  
scanned computers must also be eye mark selected. Scan Rate  
(<F4>: More\Scan Rate) sets the display interval when a computer is  
selected before selecting the next one.  
Manual Scan  
Scan through power-on computers one by one by keyboard control.  
Scan Type (<F4>: More\Scan Type) determines if scanned  
computers must also be eye mark selected. Press the up arrow key  
() to select the previous computer and the down arrow key () to  
select the next computer. Press any other key to abort the Manual  
Scan mode.  
Audio Stick  
An optional multimedia module can be LINKed to the back of each  
StarView for selecting microphone and stereo speaker signals.  
There are two options for Audio Stick: ON and Off. When set to 'On',  
audio selection follows computer selection. When set to 'Off', audio  
selection stops following computer selection. It is useful if you want  
to listen to a particular computer's audio signal while operating other  
computers. The non-volatile memory stores the Audio Stick setting.  
Scan Type  
Ready PC +: In Scan mode, scan through power-on and eye mark  
selected computers.  
Ready PC: In Scan mode, scan through power-on computers.  
The non-volatile memory stores the Scan Type setting.  
Scan Rate  
Sets the duration of a computer displayed in Auto Scan mode.  
The options are 3 seconds, 8 seconds, 15 seconds and 30  
seconds. The non-volatile memory stores the Scan Rate setting.  
Keyboard Speed  
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StarView offers keyboard typematic setting that overrides the similar  
settings in BIOS and in Windows. Available speed options are Low,  
Middle, Fast and Faster as 10, 15, 20 and 30 characters/sec  
respectively. The non-volatile memory stores the Keyboard  
Speed setting.  
Hotkey Menu  
When you hit the left <CTRL> key twice within two seconds, the  
"Hotkey Menu" appears displaying a list of hot-key commands if the  
option is On. The 'Hotkey Menu' can be turned Off if you prefer not to  
see it when the left <CTRL> key is hit twice.  
The non-volatile memory stores the Hotkey Menu setting.  
CH Display  
Auto Off: After you select a computer, the channel address and  
name of the computer will appear on the screen for 3 seconds then  
disappear automatically.  
Always On: The channel address and name of a selected computer  
and/or OSD status displayed on the screen all the time.  
The non-volatile memory stores the CH Display setting.  
Position  
The position of the selected computer name and/or OSD status  
displayed on screen during operation. The actual display position  
shifts due to different VGA resolution, the higher the resolution the  
higher the display position. The non-volatile memory stores the  
Position setting.  
UL as Upper Left, UR as Upper Right,  
LL as Lower Left, LR as Lower Right.  
MI as MIddle,  
ESC: To exit the OSD, press the <ESCAPE> key  
Hot-key commands  
Hot-key command is a short keyboard sequence to select a  
computer, to activate computer scan, etc. StarView interprets  
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keystrokes for hot-keys all the time. A hot-key sequence starts with  
two left <CTRL> keystrokes followed by one or two more keystrokes.  
A built-in buzzer generates a high-pitch beep for correct hot-key  
command; otherwise, one low-pitch beep for error and the bad key  
sequence will not be forwarded to the selected computer.  
The short form hot-key menu can be turned on as an OSD function  
(<F4>: more\Hotkey Menu) every time the left <CTRL> key is  
pressed twice.  
L-CTRL: is the <CTRL> key located at the left side of the keyboard.  
1~8/A~H: are the number keys '1' ~ '8' at the upper row of the  
keyboard and character keys 'A' ~ 'H' case insensitive. Do not use  
the keypad at the right of the keyboard.  
To select a computer by hot-key command, you must know its  
channel address, which is determined by the StarView connection.  
For a computer connected to a Master, its address is represented by  
the PC port label (1~8 or A~H). For a computer connected to a  
Slave, two characters represent its address. The first character is the  
channel address of the Master unit (1~8) and the second one is the  
channel address of the Slave (1~8 or A~H). Please note that only  
Master's 'PC 1' ~'PC 8' ports can be connected to a Slave.  
Left Ctrl + left Ctrl + 7  
Selects a computer connected to port 7 of the Master.  
Left Ctrl + left Ctrl + 6 + C  
Selects a computer connected to port C of a Slave connected to port  
6 of the Master.  
To start Auto Scan, automatically scan power-on computers one  
by one at a fixed interval:  
left Ctrl + left Ctrl + F 1  
When Auto Scan detects any keyboard or mouse activity, it  
suspends the scanning till activity stops; it then resumes with the next  
computer in sequence. The length of the Auto Scan interval (Scan  
Rate) is adjustable, see below. To abort the Auto Scan mode, press  
the left Ctrl key twice.  
Note: For OSD models, Scan Type determines whether eye mark  
is necessary during Auto Scan.  
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Manual Scan enables you to manually switch back and forth  
between power-on computers.  
left Ctrl + left Ctrl + F2  
Press or to select the previous or the next computer in sequence.  
And, press any other key to abort the Manual Scan.  
Note: For OSD models, Scan Type determines whether eye mark is  
necessary during Manual Scan.  
To adjust Scan Rate which sets the duration before switching to  
the next computer in Auto Scan:  
left Ctrl + left Ctrl + F3  
The StarView sends one to four beeps indicating scan interval of 3, 8,  
15 and 30 seconds respectively.  
To adjust keyboard typematic rate (characters/sec), this setting  
over-rides that of BIOS and any operating system:  
left Ctrl + left Ctrl + F4  
The StarView generates 1 to 4 beeps corresponding to 10, 15, 20  
and 30 characters/sec respectively.  
Audio Stick  
An optional multimedia module can be LINKed to the back of each  
StarView for selecting microphone and stereo speaker signals.  
There are two options for Audio Stick: ON and Off. When set to 'On',  
audio selection follows computer selection. When set to 'Off', audio  
selection stops following computer selection. It is useful if you want  
to listen to a particular computer's audio signal while operating  
other computers.  
left Ctrl + left Ctrl + F5  
The StarView generates 1 or 2 beeps corresponding to On and  
Off respectively.  
Cascade Configuration  
Connection  
Before connecting a device (a computer or a Slave) to the Master  
under power, you must turn off the device. The Master must have  
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equal or more 'PC x' ports than that of the Slave, i.e., if SV831  
is the master, SV831 and SV431 can be Slaves, but SV1631 can not.  
The ports labeled "PC 1"~”PC 8” can be connected to either a  
computer or a Slave's CONSOLE port, as shown in figure 10.  
The ports “PC A"~”PC H” can only be connected to a computer.  
A power adapter with DC 9V/500mA output rating must be connected  
to the Master.  
Figure 10: Slave console connection  
The maximum number of computers controlled by a master/slave  
configuration with all SV431s is 16 with 4 Slaves and each Slave  
connects to 4 computers, see figure 11. For an all SV831s  
configuration, the number is 64 with 8 Slaves and each Slave  
connects to 8 computers, see figure 12. For an all SV1631  
configuration, the number is 136, see figure 13. The Master SV1631  
connects to 8 Slaves and 8 computers, and each Slave connects  
to 16 computers.  
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Figure 11: Cascaded 4-port StarViews  
Figure 12: Cascaded 8-port StarViews  
For OSD model:  
After connection completes, you should re-activate the  
OSD menu to check if the Master recognizes the Slaves.  
A triangle mark () is placed to the right of the channel  
name indicating the port is connected to a Slave not a  
computer. A number to the left of the triangle mark  
indicates the Slave model, i.e. 8for SV831 or SV831D.  
Change Configuration while Running  
Devices at any 'PC x' port can be changed at any time after initial  
power-up. If you change any one of the “PC 1” to “PC 8” ports  
connection from a computer to a Slave or vice versa, or replace the  
devices of a port; the OSD will update this change the next time it is  
activated. [NOTE: Any new device, a computer or a Slave, must be  
turned off before it is connected to the Master.  
Multi-access StarView  
Overview  
The advanced multi-access SV832DS and SV1632DS have all the  
features of SV831D and SV1632D respectively. Both models have  
two console ports facilitate you to access multiple computers from  
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20  
two different locations, local and remote. Thanks to the high-drive  
circuit design, you may connect high quality cables at Console and  
PC sides for up to 100ft (30m), a definite plus for server room  
applications. Now you can access all computers either in the server  
room when you have to physically access the computers such as  
software upgrade, or away from the server room for everyday use.  
Connections  
Connect two keyboards, mice and monitors to two CONSOLE ports.  
The built-in PS/2 mouse signal translation enables you to connect  
PS/2 mice of different type to the CONSOLE ports, i.e., a generic  
PS/2 mouse for one CONSOLE and a scroll mouse for another.  
Operation  
On power up, the SV832DS and SV1632DS are in isle mode  
broadcasting VGA signal from the selected computer and detecting  
for keyboard and mouse activity. User LEDs (marked A and B) are  
both red indicating the StarView is not in use.  
When keyboard or mouse activity is detected at one CONSOLE, the  
StarView immediately disables the other CONSOLE from accessing  
the computer. Only one User LED, at the front panel, remains lit  
indicating the StarView is under user operation. In the mean time,  
keyboard LEDs (Num/Caps/Scroll Lock) of the other CONSOLE start  
to flash as its access is denied and the monitor is blocked from VGA  
signal for security reason. After the user has finished his operation for  
a period of time (i.e., USER Timeout), the multi-access StarView  
Switch returns to idle mode. User Timeout has four options, 5 sec, 30  
sec, 60 sec, and HOLD. Select HOLD when you plan to access the  
StarView for a long time. Pressing the <Scroll Lock> twice forces the  
StarView return to idle mode immediately regardless of the User  
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Timeout setting.  
The User Timeout is available in the OSD menu by pressing the  
Function key <F4>, under the sub-menu More. Note: Keyboard  
Speed option is not available for multi-access models.  
Configuration  
To expand the number of computers under control, you may connect  
CONSOLE port of another StarView to “PC1”~”PC8” port. Refer to  
the chapter Cascade Configuration for more detail. There are rules to  
apply for Master/Slave configuration. When SV832DS is a Master, its  
slave includes SV431, SV431D, SV831 and SV831D. When  
SV1632DS is a Master, its slave includes all the above and  
SV1631D. These multi-access StarView switches already come with  
OSD menu, their slaves do not have to be OSD equipped.  
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Appendices  
Specifications:  
Specifications  
SV431 SV831  
SV431D SV831D  
SV1631D SV832DS SV1632DS  
User port number  
1
4
1
8
1
2
8
2
Computer port number  
16  
16  
Cascade control PC number Up to 16* Up to 64* Up to 136* Up to 64* Up to 136*  
On-screen display (OSD)  
Front panel button control  
Hot plug-and-play  
SV431D SV831  
Yes  
8
4
8
16  
16  
Yes  
Yes  
Hot-key control  
Rack-mount kit  
Not  
Shipped  
Shipped  
With unit  
With Unit  
Automatic scan interval  
Programmable scan  
pattern  
3, 8, 15, 30 seconds  
SV431D  
SV831D  
Yes  
Cable length (Max)  
30M (100ft) at CONSOLE  
30M (100ft) at PC ports  
1600 x 1200, DDC2B  
PS/2  
VGA  
keyboard  
Computer mouse  
connector  
PS/2, serial (with adapter)  
HD-DB-15 male  
monitor  
keyboard  
PS/2  
PS/2  
Console mouse connector  
monitor  
HD-DB-15 female  
44x436x180 3.5x17.2x8.7 44x436x180  
H x W x D (mm)  
(in.)  
44x220x130  
1.7x8.7x5.1  
Compact  
88x436x220  
1.7x17.2x7.0 3.5x17.2x8.7 1.7x17.2x7.0 3.5x17.2x8.7  
size  
1U  
2U  
1U  
2U  
Power supply (min)  
9V DC, 500mA  
S
Cascaded with StarView Switches supporting the same number of PC ports.  
You can mix different models in cascade applications.  
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23  
Troubleshooting:  
Ensure that all cables are well seated. Check that keyboard/mouse  
cables are not swapped. Label and bundle the cables for each  
computer to avoid confusion when connected to the StarView.  
Symptom Possible causes  
Recommended solutions  
No OSD screen No power to StarView  
Establish power by turning on  
computers, wait, press left CTRL  
keys several times.  
Loose monitor  
connection  
Reconnect monitor  
Monitor not multi-sync  
Use multi-sync monitor  
Keyboard error Loose keyboard  
Make sure keyboard cables are  
on boot  
connection  
Well seated  
Master/slave  
does not work installation procedures  
Improper  
Make sure slave’s CONSOLE is  
connected to Master’s PC 1~ PC  
8 port  
Press and hold the 1 and 2  
push buttons to initiate K/M reset  
Remove any possible power  
supply to the slave (unplug all  
cables), before connecting it to  
the Master  
Keyboard  
The computer was in  
Press both SHIFT keys  
strokes shifted shifted state when last  
switched  
The and All PCs are off or only  
Turn computers on.  
keys do not  
one PC is turned on.  
work in Manual Scan mode works for  
Scan  
Press any other key to abort  
Set proper Scan type in OSD  
power-on computers only Manual Scan mode.  
Scan type is eye mark  
selected but no PC is eye and determine which PCs are  
mark selected in OSD.  
eye mark selected, do it in OSD.  
Auto Scan does All PCs are off or only  
Turn on computers  
not switch PC one PC is turned on.  
Set proper Scan Type in OSD  
and determine which PCs are  
and StarView  
beeps from  
Scan mode works for  
power-on computers only eye mark selected, do it in OSD.  
Press left CTRL key twice to  
time to time and Scan type is eye mark  
red indicator  
flashes  
selected but no power-up abort Auto Scan mode.  
PC is eye mark selected Press any front button to select  
in OSD.  
a PC, and Auto Scan stops.  
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24  
Double OSD  
images at  
cascade  
Improper slave  
connection procedure.  
Press push buttons 1 and 2  
down for 2 seconds to activate  
K/M RESET.  
configuration  
Remove any possible power  
supply to the Slave (unplug all  
cables), before connecting it to  
the Master.  
OSD menu is  
not at the  
proper position varies due to computer  
OSD menu has fixed  
resolution and its size  
Use <F4>: More\Position to  
select UL or UR. OSD menu  
may appear near the middle of  
VGA resolution changes. the screen when LL or LR is  
selected.  
Computer can Loose mouse adapter  
Secure the mouse adapter to  
computer’s COM port  
not use serial  
mouse  
Incorrect mouse adapter Use only the mouse adapter  
comes with the unit  
Can not select a Improper Master unit  
computer connection  
connected to a Improper slave unit  
Only Master ports PC1~PC8  
can be connected to slaves.  
Connect slave CONSOLE port  
to PC1~PC8 ports of the Master  
Only one level of slave units is  
allowed. Pop up OSD again to  
check if Master recognizes the  
slave connection. Look for  
triangle mark and the number  
before it.  
slave  
connection  
Too many levels of  
slaves  
The StarView  
Computers do not supply Make sure a power adapter with  
fails to function enough power.  
occasionally.  
minimum of 9V 500mA-output  
rating is firmly connected to the  
power jack.  
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25  
Limited Warranty  
IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY FOR DIRECT OR  
INDIRECT, SPECIAL, INCIDENTIAL OR CONSEQUENTIAL DAMAGES, LOSS  
OF PROFIT, LOSS OF BUSINESS, OR FINANCIAL LOSS WHICH MAY BE  
CAUSED BY THE USE OF THE PRODUCT EXCEEDS THE PRICE PAID FOR  
THE PDOCUDT.  
The direct vendor makes no warranty or representation, expressed or  
implied with respect to the contents or use of this documentation, and  
especially disclaims its quality, performance, merchantability, or  
fitness for any particular purpose.  
The direct vendor also reserves the right to revise or update the  
product or documentation without obligation to notify any user of  
such revisions or updates. For further information, please contact  
your direct vendor.  
All the brand names and registered trademarks are the property of  
their respective owners.  
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