Speed Queen Washer 802759 User Manual

for your  
frontload  
washer  
Inside . . .  
Safety Information . . .3  
Operation . . . . . . . . . . 6  
Clothing Care . . . . . . . 17  
Maintenance. . . . . . . 26  
Troubleshooting . . . . 28  
Para bajar una copia de estas instrucciones  
Part No. 802759  
November 2006  
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Safety Information  
NOTE: The word “NOTE” is used to communicate  
installation, operation, maintenance or  
servicing information that is important but not  
hazard related.  
Explanation of Safety  
Messages  
Throughout this manual and on machine decals,  
you will find precautionary statements  
(“DANGER,” “WARNING,” and “CAUTION”) followed  
by specific instructions. These precautions are  
intended for the personal safety of the operator,  
user, servicer, and those maintaining the machine.  
Important Safety Instructions  
Save These Instructions  
WARNING  
DANGER  
To reduce the risk of fire, electric shock,  
serious injury or death to persons when  
using your washer, follow these basic  
precautions:  
Indicates an imminently hazardous  
situation that, if not avoided, will  
cause severe personal injury or death.  
W023  
1. Read all instructions before using the  
washer.  
WARNING  
2. Refer to the Grounding Information in the  
Installation Instructions for the proper  
grounding of the washer.  
Indicates a hazardous situation that, if  
not avoided, could cause severe  
personal injury or death.  
3. Do not wash articles that have been  
previously cleaned in, washed in, soaked in, or  
spotted with gasoline, dry-cleaning solvents,  
or other flammable or explosive substances  
as they give off vapors that could ignite or  
explode.  
CAUTION  
Indicates a hazardous situation that, if  
not avoided, may cause minor or  
moderate personal injury or property  
damage.  
4. Do not add gasoline, dry-cleaning solvents,  
or other flammable or explosive substances  
to the wash water. These substances give off  
vapors that could ignite or explode.  
Additional precautionary statements  
(“IMPORTANT” and “NOTE”) are followed by  
specific instructions.  
IMPORTANT: The word “IMPORTANT” is used to  
inform the reader of specific procedures where  
minor machine damage will occur if the  
procedure is not followed.  
© Copyright 2006, Alliance Laundry Systems LLC  
All rights reserved. No part of the contents of this book may be reproduced or  
transmitted in any form or by any means without the expressed written consent of the publisher.  
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5. Under certain conditions, hydrogen gas may  
be produced in a hot water system that has  
not been used for two weeks or more.  
15. Install the washer according to the  
Installation Instructions. All connections for  
water, drain, electrical power and grounding  
must comply with local codes and be made  
by licensed personnel when required. Do not  
do it yourself unless you know how!  
HYDROGEN GAS IS EXPLOSIVE. If the hot  
water system has not been used for such a  
period, before using a washing machine or  
combination washer-dryer, turn on all hot  
water faucets and let the water flow from  
each for several minutes. This will release any  
accumulated hydrogen gas. THE GAS IS  
FLAMMABLE. DO NOT SMOKE OR USE AN  
OPEN FLAME DURING THIS TIME.  
16. To reduce the risk of fire, clothes which have  
traces of any flammable substances such as  
vegetable oil, cooking oil, machine oil,  
flammable chemicals, thinner, etc. or  
anything containing wax or chemicals such  
as in mops and cleaning cloths, must not be  
put into the washer. These flammable  
substances may cause the fabric to catch  
on fire by itself.  
6. Do not allow children to play on or in the  
washer. Close supervision of children is  
necessary when the washer is used near  
children. This is a safety rule for all  
appliances.  
17. Do not use fabric softeners or products to  
eliminate static unless recommended by the  
manufacturer of the fabric softener or  
product.  
7. Before the washer is removed from service or  
discarded, remove the door to the washing  
compartment.  
18. Keep your washer in good condition. Bumping  
or dropping the washer can damage safety  
features. If this occurs, have your washer  
checked by a qualified service person.  
8. Do not reach into the washer if the wash  
drum is moving.  
9. Do not install or store the washer where it  
will be exposed to water and/or weather.  
19. Replace worn power cords and/or loose plugs.  
10. Do not tamper with the controls.  
20. Be sure water connections have a shut-off  
valve and that fill hose connections are tight.  
CLOSE the shut-off valves at the end of  
each wash day.  
11. Do not repair or replace any part of the  
washer, or attempt any servicing unless  
specifically recommended in the user-  
maintenance instructions or in published  
user-repair instructions that you  
21. Loading door MUST BE CLOSED any time  
the washer is to fill, tumble or spin. DO NOT  
by-pass the loading door by permitting the  
washer to operate with the loading door  
open.  
understand and have the skills to carry out.  
12. To reduce the risk of an electric shock or fire,  
DO NOT use an extension cord or an adapter  
to connect the washer to the electrical  
power source.  
22. Check washer for water leaks after each use.  
If water is found, turn off the water supply  
and call for service immediately. Don’t use  
washer until it is repaired by an authorized  
service agent.  
13. Use your washer only for its intended  
purpose, washing clothes.  
14. ALWAYS disconnect the washer from  
electrical supply before attempting any  
service. Disconnect the power cord by  
grasping the plug, not the cord.  
23. If the washer’s volume or type of sound  
changes from what is normally heard, call an  
authorized service agent immediately to  
prevent possible damage to other  
components.  
24. Never start a cycle and leave the property  
without first checking to make sure the wash  
cycle is complete.  
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25. Always read and follow manufacturer’s  
instructions on packages of laundry and  
cleaning aids. Heed all warnings or  
precautions. To reduce the risk of poisoning  
or chemical burns, keep them out of the  
reach of children at all times (preferably in a  
locked cabinet).  
26. Always follow the fabric care instructions  
supplied by the garment manufacturer.  
27. Never operate the washer with any guards  
and/or panels removed.  
28. DO NOT operate the washer with missing or  
broken parts.  
29. DO NOT by-pass any safety devices.  
30. Failure to install, maintain, and/or operate  
this machine according to the  
manufacturer's instructions may result in  
conditions which can produce bodily injury  
and/or property damage.  
31. Replace washer fill hoses every five years.  
32. If unit is a stacked washer and dryer, do not  
operate washer and dryer if the units have  
been separated.  
NOTE: The WARNING and Important Safety  
Instructions appearing in this manual are not  
meant to cover all possible conditions and  
situations that may occur. Observe and be  
aware of other labels and precautions that are  
located on the machine. They are intended to  
provide instructions for safe use of the  
machine. Common sense, caution and care  
must be exercised when installing, maintaining,  
or operating the washer.  
Always contact your dealer, distributor or service  
agent about any problems or conditions you do  
not understand.  
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Operation  
Before Washing  
Prepare Wash Load  
Empty Pockets and Cuffs  
Make sure all pockets are empty and turn them  
inside out. One bobby pin, metal or plastic toy, nail  
or sharp object in a load can catch laundry and  
cause tears. Facial tissue left in a pocket will  
produce extreme “lint”. A crayon or lipstick in a  
wash load may cause stains that cannot be  
removed. Roll down cuffs and shake out grass,  
sand and gravel.  
TLW1990N  
Mend Rips and Tears  
2. Sort by Fabric and Construction:  
Separate items into loads of  
cottons/linens, permanent  
press, synthetics/blends/poly  
knits, and delicates.  
Cottons  
Little holes can become bigger in the washer.  
Mend holes and tears before placing garments in  
the washer.  
Close Zipper and Fasten Hooks  
TLW1991N  
Cold  
3. Sort by Temperature:  
Separate items into loads  
that can be washed in cold,  
warm or hot water.  
These can catch on garments in a wash load and  
tear them. Tie belts and sashes so they won’t  
wind around clothes.  
TLW1991N  
Put Small Items in Bag  
4. Sort by Type and Amount of Soil:  
Heavily soiled clothes will need extra  
treatment. Lightly soiled clothes can become  
dingy if washed with heavily soiled items.  
Small items such as baby socks may get stuck  
around the door. Put them inside a mesh garment  
bag.  
5. Sort Lint “Shedders” From Lint “Receivers”:  
Some fabrics attract lint and should not be  
washed with lint-shedding loads. Lint  
shedders are cottons, terry towels, chenille  
bedspreads, rugs and clothes that have been  
heavily bleached.  
Check For Colorfastness  
Squeeze a portion of garment in warm or hot  
sudsy water. If the color bleeds or runs, wash the  
item separately in cold water.  
Sort Items  
Lint receivers are synthetics, permanent or  
durable press, knits (including socks),  
corduroy, and other smooth fabrics.  
Different items use different wash cycles and  
temperatures. Always follow the manufacturer’s  
care label. Proper sorting is easy if you follow a  
few guidelines:  
Pretreat  
1. Sort by Color:  
Whites  
Pretreat shirt collars and cuffs with a pretreat  
product or liquid detergent when placing them in  
the washer. Before washing, treat special stains  
individually. Refer to Stain Removal section for  
procedures on treating specific stains.  
Separate items into loads of  
whites, darks, lights and non-  
colorfast.  
TLW1991N  
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The time needed to reach this temperature may  
add an additional 30 to 60 minutes to the cycle  
time. Hot water is the most effective for cleaning  
but it is not recommended for all fabric types  
(read labels).  
WARNING  
Do not wash or dry items soiled with  
vegetable or cooking oils. Some oils may  
remain after washing and may cause the  
fabric to catch on fire by itself.  
W527  
NOTE: The Boosted Hot Wash can be turned off  
by changing the cycle selector knob to OFF and  
restarting a cycle with a different water  
temperature setting.  
Loading the Washer  
Hot Water  
Load Articles  
The Hot Wash temperature is determined by the  
actual temperature of the hot water supplied to  
the washer. For models with Boosted Hot Wash,  
the heater element will not be on. Hot water is the  
most effective for cleaning, but it is not  
Load items by the amount of space they  
take up, not by their weight. Mix large and  
small items in a load to get the best washing  
results.  
recommended for all fabric types (read labels).  
Load items loosely into the wash drum. The  
bulk of the clothes rather than the weight will  
determine load size.  
Warm Water  
The Warm Wash is useful for providing a thorough  
cleaning on lightly soiled clothing without  
damaging fabric or adding to color fading.  
Load Sizes  
The Warm Rinse is useful in preventing wrinkles on  
certain fabrics. Check labels for fabric  
manufacturer’s recommendations.  
Load sizes vary. Small and large items  
should be washed together to create a  
balanced load. If washing a large item, two  
bath towels should be added to even the  
load.  
Cold Water  
The Cold Wash is ideal for delicate items.  
Although its cleaning abilities are not as great  
with hot or warm water, it is useful for colors that  
bleed easily and for sensitive fabrics.  
Smaller loads can create an unbalanced  
condition and cause premature wear on the  
washer. Do not hesitate to fill the entire  
inner drum of the washer. The load will  
compress a great deal when wet. This allows  
room for proper tumbling.  
The Cold Rinse is optional in every cycle and is the  
most beneficial for fabrics. Cold rinses reduce  
wrinkling and color fading. In addition, cold  
rinses will save money and energy.  
Water Level  
o
NOTE: In wash temperatures colder than 60 F  
The washer will automatically adjust the  
water level to the type and size of the load  
during any fill.  
o
(15 C), detergents do not dissolve well. This  
may cause ineffective cleaning, or lint and  
residue to form.  
Wash Temperature  
NOTE: Always follow manufacturer’s care labels.  
Boosted Hot Water (on select models only)  
The Boosted Hot Wash will boost the water  
temperature in the tub to 140°F (60°C) and is  
useful for improved cleaning of some loads. The  
red HEATING light will light up when heating. The  
cycle will not advance until 140°F (60°C) has been  
reached.  
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Wash Temperature Guide  
Water Temperature  
Use  
Comments  
BOOSTED HOT  
(select models only)  
(approximately 140°F [60°C])  
Sturdy whites and colorfast items  
Work clothes  
Heavily soiled items  
Diapers  
Best cleaning for heavily soiled  
items  
Best for sanitizing  
HOT  
Sturdy whites and colorfast items  
Work clothes  
Best cleaning for soiled items  
Good for sanitizing  
(approximately 120°F [49°C]  
or as determined by outside  
hot water supply)  
Soiled items  
Diapers  
WARM  
Rinsing of some items (OPTIONAL)  
Light and moderately soiled items  
Non-colorfast or dark colors  
Permanent press  
Reduces wrinkling in permanent  
press fabrics  
(approximately 100º F [37°C])  
Less fading  
Reduces shrinking in knits  
Silks, woolens, nylon, acrylic  
COLD  
Rinsing of most items  
Non-colorfast fabrics  
Extra delicate clothing  
Saves energy  
(approximately 60º F [15°C])  
Reduces color fading  
Reduces wrinkling  
Reduces shrinking  
Energy  
120oF  
(49oC)  
HOT  
You can save energy when washing by following a  
few guidelines:  
1. Heating water accounts for the greatest  
energy expense when washing. Save on  
heating water by using warm or cold washes  
as well as cold rinses.  
100oF  
(37oC)  
WARM  
COLD  
60oF  
(15oC)  
2. Wash full loads, but do not overload.  
TLW1994N  
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Handwash/Delicate Cycle  
Operating Your Washer  
WARNING  
Wash delicate items usually washed by hand on  
this cycle. The cycle includes a wash tumble of 12  
minutes. The cycle has two rinses with an optional  
third rinse. The final spin extracts moisture at a  
low spin for four minutes. The total cycle time is  
approximately 30 minutes without the extra  
rinse.  
To reduce the risk of fire, electric shock,  
serious injury or death to persons, read  
the Safety Information section before  
operating your washer.  
W522  
Rinse & Spin Cycle  
NOTE: Always follow manufacturer’s care labels.  
Use to quickly rinse items. The rinse is followed by  
a high spin. The total cycle time is approximately  
12 minutes.  
Determine Proper Cycle  
NOTE: The cycle times might be longer if a  
Boosted Hot Wash, if available, is selected.  
Spin Only Cycle  
Use to extract water from wet items. This cycle  
uses the high spin. The total cycle time is  
approximately 10 minutes.  
Regular Cycle  
Use for sturdy items, like play or work clothes,  
towels, T-shirts, etc. This cycle includes a wash  
tumble for 24 minutes. The cycle has two rinses  
with an optional third rinse. The final spin starts  
with a two-minute medium spin and finishes with  
a three-minute high spin. The total cycle time is  
approximately 44 minutes without the extra  
rinse.  
OFF  
Use to stop a cycle or change cycles.  
Extra Rinse  
This optional setting is useful for detergent  
sensitive skin. By pressing the “EXTRA RINSE”  
button to “ON,” the REGULAR, PERMANENT  
PRESS and HANDWASH/DELICATE cycles will  
each provide an additional rinse.  
Permanent Press Cycle  
Use for permanent press items and synthetics.  
This cycle includes a wash tumble of 20 minutes.  
The cycle has two rinses with an optional third  
rinse. The final spin starts with a three-minute  
medium spin and finishes with a two-minute high  
spin. The total cycle time is approximately 40  
minutes without the extra rinse.  
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To Wash Clothes  
NOTE: High efficiency (HE)  
detergents are designed  
IMPORTANT: Before using your new washer,  
make sure the washer cord is plugged into a  
120 Volt electrical outlet that has the proper  
grounding and polarity. Make sure the washer  
hoses are connected to the hot and cold water  
faucets, and that the faucets are turned on. Be  
sure the drain hose is not kinked and is inserted  
into a drain. Refer to the INSTALLATION  
INSTRUCTIONS for details of proper washer  
installation.  
especially for frontload  
washers to reduce oversudsing  
and maximize cleaning results.  
Look for the HE logo or “high efficiency” on the  
detergent’s label.  
IMPORTANT: If using detergents made for  
topload washers, avoid oversudsing by using  
only 1/4 cup regular detergent (1/2 of the  
recommended amount).  
3. Load clothes into wash drum. Refer to  
IMPORTANT: Prior to first wash, use an all  
purpose cleaner, or a detergent and water  
solution, and a damp cloth to remove shipping  
dust from inside of wash drum.  
section on Load Sizes.  
NOTE: Small items such as baby socks may get  
caught around the door. Place these articles  
inside a mesh garment bag.  
1. Get the clothes ready for washing. Empty  
pockets and cuffs. Sort items into separate  
loads. Pretreat stains and heavily soiled areas.  
FLW2170N  
TLW1991N  
FLW2170N  
4. Close the loading door tightly. The washer will  
not operate with the loading door open.  
IMPORTANT: Remove all sharp objects from  
laundry to avoid tears and rips to items  
during normal machine operation.  
2. Measure and add low sudsing, high  
efficiency (HE) detergent, fabric softener  
and bleach to the dispenser drawer. Refer to  
section on Using Your Dispenser Drawer.  
Follow instructions on detergent package for  
amount to use.  
FLW2171N  
WARNING  
To reduce the risk of serious injury, do  
not bypass the loading door switch by  
permitting the washer to tumble or spin  
with the loading door open.  
W095  
FLW2169N  
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5. Set WASH/RINSE temperatures.  
The extra rinse control is useful for detergent  
sensitive skin. By pressing the EXTRA RINSE to  
ON, the REGULAR, PERMANENT PRESS, and  
HANDWASH/DELICATE cycles will each provide an  
additional rinse. If the rinse is desired, press the  
switch to ON. When the extra rinse is not wanted,  
OFF should be selected.  
7. Select the cycle according to the type of  
fabric being washed. Use the indicator dot on  
the cycle selector knob as a guide.  
8. Press and hold the START button for two  
seconds to start the washer. The DOOR light  
will come on after a short delay, water fill will  
begin, and wash drum will begin tumbling.  
FLW2071N  
NOTE: Washer door MUST be closed tightly to  
start washer.  
There are four or five WASH/RINSE temperatures  
available – Boosted Hot Wash/Cold Rinse (select  
models only), Hot Wash/Cold Rinse, Warm Wash/  
Warm Rinse, Warm Wash/Cold Rinse, Cold Wash/  
Cold Rinse.  
If items need to be added or removed after a cycle  
has started, turn the cycle selector knob to the  
OFF position. Wait until the DOOR light goes off  
(approximately 45 seconds after cycle has been  
stopped), open door, add or remove items, and  
start the cycle again.  
The Energy Saver settings, marked with an  
*) on some models, show which  
asterisk (  
temperature settings will use the least energy.  
There is no agitator on this washer. Instead, the  
clothing gently tumbles through the water. The  
wash action consists of a period of tumbling in  
one direction, a brief pause, and then a reverse  
tumble in the opposite direction. The pauses are  
part of the tumble action and add to the unique  
cleaning capabilities of the washer. They are part  
of the cycle.  
Refer to the Water Temperature section for the  
temperature that works best for your garments.  
WARNING  
Window may be hot in the Boosted Hot  
and Hot wash cycles.  
W325  
NOTE: There will be extended pauses when  
Boosted Hot Wash, if available, is selected  
because the water is being heated.  
6. Select EXTRA RINSE if desired.  
TLW2000N  
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To Change Cycles  
Manual Soaking  
If the selected cycle is not the correct cycle for  
the fabric being washed, you may change the cycle  
selection at any time until the first wash fill is  
complete. Once the washer has filled for the first  
part of the cycle (the wash portion), the current  
cycle must be aborted and a new cycle must be  
started.  
To soak a clothes load, start a wash in the  
desired cycle. After fill is complete and wash drum  
has started tumbling, turn the cycle selector  
knob to OFF. When the clothes have soaked the  
desired length of time, turn the cycle selector  
knob to the cycle and press the start button to  
restart the cycle.  
To change the cycle before the first fill is  
complete:  
DOOR Light  
When the washer is started, the DOOR light will  
come on after a short delay. The light will turn off  
approximately 45 seconds after the cycle is  
complete.  
Change the cycle selected on the cycle selector  
knob.  
To change the cycle after the first fill is  
complete and before the first wash is complete:  
WASH Light  
1. Abort the current cycle by changing the  
cycle selector knob to the OFF position.  
This light comes on during the wash part of each  
cycle.  
2. Set the WASH/RINSE temperature selector.  
3. Set cycle selector knob.  
RINSE Light  
4. Turn on extra rinse, if desired.  
This light comes on for the rinse portion of each  
cycle.  
5. Press and hold the START button for two  
seconds.  
FINAL SPIN Light  
To change the cycle after the first wash is  
complete:  
This light comes on while the wash load is in the  
final spin of the cycle.  
NOTE: This should only be done if the speed of  
the final extract is incorrect for the fabric being  
washed. For example, if washing delicate items  
on the REGULAR cycle, the high speed extract  
may damage the fabric. Or, if washing towels or  
jeans on the DELICATE cycle, the lower speed  
extract would increase drying time.  
HEATING Light (Red Light – on select  
models only)  
This light comes on during the Boosted Hot  
setting only. While the washer is heating, the  
HEATING light will turn on.  
1. Abort the current cycle by changing the  
cycle selector switch to the OFF position.  
Out of Balance Load  
If at the end of the cycle, the load is dripping wet,  
the washer has limited the spin speed. This is to  
prevent damage to the unit if there is a severely  
unbalanced load.  
2. Restart the cycle from the beginning. Refer  
to the To Wash Clothes section.  
To Pump Out Water After Aborting Cycle  
If this condition occurs, redistribute the load  
manually and run a RINSE & SPIN cycle.  
Run a SPIN ONLY cycle. This cycle will perform a  
high speed extract operation that will pump all of  
the water out of the washer.  
If the condition persists, consider steps  
discussed in the Before Washing section.  
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Available Washing Cycles  
The cycles of your washer include several different  
settings. Refer to the table below for what can be  
expected during the cycles that you select.  
Regular Cycle  
Activity  
Water Temperatures  
Boosted Hot (select models),  
Hot, Warm or Cold  
Fill & Tumble  
Wash  
Pulse Spin  
Fill & Tumble  
Spin  
Cold  
Cold  
Rinse  
Pulse Spin  
Spin  
Extra Rinse (Optional)  
Spin  
Fill & Tumble  
Pulse Spin  
Fill & Tumble  
Warm or Cold  
Final Rinse  
Spin  
Pulse Spin  
Medium Spin (650 rpm)  
High Spin (1000 rpm)  
Tumble  
Spin  
Final Spin  
Fluff  
Permanent Press Cycle  
Activity  
Water Temperatures  
Boosted Hot (select models),  
Hot, Warm or Cold  
Fill & Tumble  
Wash  
Pulse Spin  
Fill & Tumble  
Spin  
Cold  
Cold  
Rinse  
Pulse Spin  
Spin  
Extra Rinse (Optional)  
Spin  
Fill & Tumble  
Pulse Spin  
Fill & Tumble  
Warm or Cold  
Final Rinse  
Spin  
Pulse Spin  
Medium Spin (650 rpm)  
High Spin (1000 rpm)  
Tumble  
Spin  
Final Spin  
Fluff  
continued  
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Handwash/Delicate Cycle  
Activity  
Water Temperatures  
Boosted Hot (select models),  
Hot, Warm or Cold  
Fill & Tumble  
Wash  
Pulse Spin  
Fill & Tumble  
Pulse Spin  
Spin  
Rinse  
Cold  
Cold  
Spin  
Fill & Tumble  
Pulse Spin  
Extra Rinse (Optional)  
Spin  
Fill & Tumble  
Pulse Spin  
Warm or Cold  
Final Rinse  
Spin  
Low Spin (500 rpm)  
Tumble  
Final Spin  
Fluff  
Rinse & Spin Cycle  
Activity  
Water Temperatures  
Fill & Tumble  
Warm or Cold  
Rinse  
Spin  
Pulse Spin  
Medium Spin (650 rpm)  
High Spin (1000 rpm)  
Tumble  
Spin  
Final Spin  
Fluff  
NOTE: The Rinse setting will give a cold rinse when the optional Extra Rinse is selected.  
Common Washer Sounds  
Sounds  
Cause  
This sound is heard during the spin portion of every cycle.  
Accelerating  
These sharp sounds may come from metal fasteners, zippers, belt buckles or coins  
hitting the wash drum or door glass.  
Tapping  
Thumping  
Rumbling  
Washer may be out of balance. Washer is designed to balance the load. If the washer is  
severely unbalanced, turn cycle selector knob to OFF and redistribute the load.  
Washer may not be level. Stop washer and adjust leveling legs. Refer to INSTALLATION  
INSTRUCTIONS for details.  
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Using Your Dispenser Drawer  
NOTE: High efficiency (HE)  
detergents are designed  
especially for frontload  
washers to reduce oversudsing  
and maximize cleaning results.  
Look for the HE logo or “high efficiency” on the  
detergent’s label.  
3
2
1
NOTE: If using detergents made for topload  
washers, avoid oversudsing by using only 1/4 cup  
regular detergent (1/2 of the recommended  
amount).  
When adding detergent, use only the  
recommended amount. Adding too much  
detergent or using regular sudsing detergent  
could result in an oversudsing condition, which  
would require additional rinsing with cold water.  
Use care when adding detergent so as not to spill  
into the other compartments. Detergent mixed  
with fabric softener can make the softener  
gummy.  
FLW2172N  
1
2
3
Detergent  
Bleach  
Fabric Softener  
Detergent Compartment  
NOTE: The normal level of suds should be below  
center of the door.  
The detergent compartment is located on the  
right side of the dispenser drawer. Refer to  
compartment 1 of illustration.  
Use low sudsing, high efficiency (HE) powdered or  
liquid detergents that are recommended for use  
with frontload washers. Powdered bleach can also  
be used in the dispenser along with the detergent.  
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Liquid Bleach Compartment  
Fabric Softener Compartment  
The bleach compartment is located in the left  
front corner of the dispenser drawer. Refer to  
compartment 2 of illustration. It has been  
designed to prevent the dispensing of undiluted  
bleach onto the clothes load.  
The fabric softener compartment is located in  
the left rear corner of the dispenser drawer. Refer  
to compartment 3 of illustration.  
Use no more than the maximum level indicated for  
the fabric softener compartment. Adding more  
than the maximum amount could result in early  
dispensing of the product and possible staining of  
fabrics.  
Use liquid bleach in the dispenser. Powdered  
bleach must not be used in this compartment.  
Powdered bleach can be used in the detergent  
compartment only and can be added along with  
the detergent.  
Add fabric softener to compartment before  
beginning wash load. The fabric softener will be  
dispensed during the last rinse cycle.  
DO NOT use more than the maximum level  
indicated for the bleach compartment. Adding  
more than the maximum amount could result in  
early dispensing of the product and possible  
damage to fabrics.  
Carefully close dispenser door. Do not allow  
softener to spill into other compartments.  
To Clean the Dispenser  
Carefully pour recommended amount of bleach  
into the compartment before starting wash load.  
Pour hot water into the dispenser drawer, making  
sure it flushes through each compartment. Use a  
small brush to thoroughly clean out any residue.  
Be careful not to spill undiluted bleach. It is a  
strong chemical and can damage some fabrics if  
it is not properly diluted. Follow bleach  
manufacturer’s label for proper use.  
Carefully close dispenser door. Do not allow bleach  
to spill into other compartments.  
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Clothing Care  
Clothing Care Labels  
DRY  
The symbols below appear on many clothing care  
labels. Following the instructions on each label will  
help ensure the best laundry results.  
Warning  
Signs  
Tumble Dry Cycle  
WASH  
Pe rm a nent  
Press/Wrinkle  
Resistant  
Gentle/  
Do not  
Normal  
Dry  
Delicate  
tumble dry  
Warning  
Machine Wash Cycle  
Signs  
Heat Setting  
Do not dry  
(usedwith
Do not  
Low  
No heat/Air  
wash)  
High  
Medium  
Normal  
Permanent  
Do not wash  
Special Instructions  
Gentle/  
Hand wash  
Delicate  
Press/Wrinkle  
Resistant  
Water Temperature  
In the shade  
Line dry/  
Drip dry  
Dry flat  
Han
g
t
o
dry  
Do not wring  
Cold  
Warm  
Hot  
DRYCLEAN  
Dryclean  
BLEACH  
Bleach Symbols  
Warning  
Signs  
Warning  
Signs  
Do not Dryclean  
Dryclean  
Do not bleach  
Only  
Any bleach  
non-chlorine  
bleach  
(when needed)  
(when needed)  
IRON  
Warning  
Signs  
Iron - Dry or Steam  
Iron  
High  
Medium  
Low  
Do notiron
No steam  
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Washing Special Items  
NOTE: Always Follow Manufacturer’s Care Label  
Instructions.  
Bedding  
Warm wash and warm rinse.  
Use PERMANENT PRESS cycle.  
Pretreat heavily soiled areas before washing.  
When washing an electric blanket, protect the plug by stitching the edge of the  
blanket over the plug. Only dry in dryer if manufacturer says it can be done.  
Diapers  
Rinse out diapers immediately in cold water and soak in a diaper pail with a  
small amount of detergent or enzyme presoak. Soak before washing.  
Limit wash load to two dozen cloth diapers.  
Use an all-purpose, low-sudsing detergent.  
Draperies, Curtains, Slip Covers  
Shake to remove dust. Remove hooks and close zippers.  
Sun-damaged draperies and curtains will not withstand washing.  
Use warm water.  
Wash curtains frequently. They can be weakened from soil, fumes, dust, and  
the sun.  
Fiberglass curtains need gentle care. Read care label to see if washable. Some  
fiberglass curtains should be hand washed.  
Pillows  
(Feather and Down)  
Do not wash pillows unless they can be dried in dryer. They may mildew if not  
dried completely.  
Use warm wash, cold rinse and low-sudsing detergent.  
Rugs  
Shake before washing. Do not use hot water on rubber-backed rugs.  
Wash two or three rugs to balance the washer.  
Slips and Nightgowns  
Wash often using all-purpose detergent, warm or hot water and cold rinse on  
the PERMANENT PRESS cycle.  
To keep nylons and polyesters white, wash only with whites and use chlorine  
bleach occasionally.  
Use fabric softener to remove static electricity.  
Shoes  
Most shoes made of cloth and rubber can be washed.  
Use the REGULAR cycle and warm water.  
Wash with towels to balance the load.  
Small Items  
Cotton Knits  
Wash small items such as baby socks in a mesh garment bag.  
Unless the label indicates it is preshrunk, cotton knits will probably shrink to  
some degree.  
Wash water should be hot or warm, suitable for color and soil.  
Rinse water should be cold.  
Rayon Knits  
Rayon stretches and shrinks easily. Treat as a delicate fabric and wash gently.  
Synthetic Fiber Knits  
These items will generally keep their shape.  
Make sure trimmings (including belts) are machine washable, seams are not  
puckered, and zippers and trimmings are well fastened.  
Knits of Manufactured Fibers  
Use PERMANENT PRESS cycle.  
Wash water should be warm, or suitable for color and soil.  
Rinse water should be cold.  
Do not wash with lint-shedding fabrics.  
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Sweaters of Manufactured Fibers  
Follow directions for comparable knits.  
Button sweaters and turn inside out.  
Stretch to shape after washing.  
Avoid pulling when wet.  
Wool Items  
Unless labeled “machine washable,” wash by hand.  
Permanent Press  
Wash often. Permanent press clothes tend to look clean even when they should  
be washed.  
Do not wash with lint-shedding loads.  
Pretreat grease stains and oily areas.  
Use the PERMANENT PRESS cycle, hot or warm water, cold rinse and  
recommended amount of low-sudsing detergent.  
Use fabric softener in the dispenser drawer. This will reduce the static  
electricity which attracts lint and makes garments cling.  
NOTE: We do not recommend starching in this washer.  
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Clothing Concerns  
To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual  
build-up of soil or water hardness minerals on them. If you notice that your clothes are not as bright as  
they should be, take corrective measures immediately.  
Problem  
Cause  
Solution  
Gray or Dingy Clothes  
Insufficient Detergent  
Add recommended amount of low-sudsing  
detergent to dispenser drawer before loading  
clothes. Mild detergents are not suitable for  
average soil.  
Improper Sorting  
Wash whites separately. Separate light from  
heavily soiled items. Clothes can pick up soil  
from dirty wash water.  
Water Not Hot Enough  
Unremoved Soil  
White clothes will stay whiter with hot wash  
water. Increase temperature.  
Yellowed Clothes  
Skin soil is hard to remove. Check hem edge of  
sheets and pillowcases, bottom end of t-shirts,  
etc. If this portion is white and center is yellow,  
the fabric contains unremoved soil. Use  
sufficient detergent and a hot wash. Chlorine  
bleach or powered bleach may be needed.  
Clothes Stained from Iron in the To test for an iron stain, use a rust remover  
Water  
that is recommended for use with washing  
machines on a portion of the garment. Follow  
bottle directions for larger items.  
Older Clothes  
Some white fabrics turn yellow with age and  
cannot be whitened.  
Clothes Tearing or Damaged  
Excessive Lint  
Improper Use of Chlorine Bleach No correction for bleach damaged clothes.  
Always keep level at or below maximum in bleach  
dispenser compartment.  
Insufficient Precare  
Fasten all hooks and zippers. Mend tears.  
Remove objects from pockets.  
Improper Sorting  
Fabrics that shed lint cannot be washed with  
fabrics that receive lint.  
Insufficient Detergent  
Use enough detergent so lint remains  
suspended in water and flushed out. Do not  
oversuds the water.  
Mixing Fabric Types  
Knits and permanent press attract lint. Wash  
these only with similar items. Use fabric  
softener in dispenser drawer.  
Wrinkling  
Improper Sorting  
Improper Cycle  
Heavy items like towels should not be washed  
with light items like nightgowns.  
Make sure cycle selected is appropriate for  
type of clothes.  
Improper Temperature  
Using a warm or cold wash and a cold rinse  
reduces wrinkling.  
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Laundry Products  
Laundry Aids  
Use  
Comments  
Soak/Pretreat  
Products  
Use a pretreating agent and soak overnight to remove  
stains and soils.  
Always follow manufacturer’s instructions with any  
pretreat product (Spray ‘N Wash, Shout*, etc.).  
Do not use a pretreating agent  
with chlorine bleach.  
Do not use pretreaters around the  
washer or dryer control panel. They  
may harm the finish or panel  
markings.  
Detergents/Soaps  
Use low-sudsing, high efficiency (HE) detergent  
(recommended for frontload washers) in your washer.  
When using detergents made for topload washers, use  
1/2 of the recommended amount to prevent  
oversudsing. Using these detergents may decrease  
cleaning performance.  
Soap and powered detergent will  
not give good washing results in  
hard water. Soap in hard water will  
form sticky deposits.  
We do not recommend the use of  
powered soap when washing in cold  
water.  
Bleaches  
Use to remove certain stains, disinfect, and keep  
clothes white.  
Do not use powered bleach in the bleach dispenser  
compartments. Powdered bleach can be used in the  
detergent compartment only.  
Use liquid bleach in the proper dispenser compartment  
only. Do not add bleach to the wash load.  
Follow directions on care label of garment.  
Do not use bleach as a substitute for detergent.  
Always measure the bleach. Never  
exceed maximum level on bleach  
dispenser.  
Never use chlorine bleach and  
ammonia in the same wash cycle.  
Add powdered bleach along with  
the detergent.  
Bleach Alternatives  
Fabric Softeners  
In some cases, mild bleaching may be accomplished  
using white vinegar, hydrogen peroxide or lemon juice as  
a pretreater.  
Always test to be sure that the  
product will not damage fabric by  
applying to a small part of the  
fabric that is not easily seen.  
Use to soften clothes and remove static electricity  
from permanent press knits and other fabrics of  
manufactured fibers.  
Add to the fabric softener dispenser compartment.  
Follow bottle directions carefully.  
Do not add fabric softener directly  
to load. Use fabric softener dispenser.  
Do not mix with detergent or bleach.  
Do not fill past maximum level on  
dispenser compartment.  
*Brand names are trademarks of their respective manufacturers.  
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When removing a stain, treat the stain from  
the back of the fabric unless otherwise  
noted. This will force the stain off the  
surface instead of driving it through the  
fabric.  
Stain Removal  
Many soils will not become stains if treated  
promptly. Older stains may be difficult or  
impossible to remove. Hot water will set  
some stains, particularly protein based  
stains. Use cold or warm water on these  
before washing in hot water.  
If you are not sure if a treatment is safe for  
the fabric, test a small part of the fabric  
that is not easily seen to make sure it will  
not become damaged.  
Always follow the instructions on the  
clothing care label and instructions on stain  
removal products.  
WARNING  
Never put highly flammable substances like gasoline, kerosene, waxes, cooking oils,  
dry cleaning solvents, etc. into a washer or dryer. Never put articles that have been  
cleaned with such substances into a washer or dryer. Failure to comply with these  
warnings could result in a fire, explosion, and/or serious burns or death. All items with  
these substances on them should be thoroughly hand-washed with a detergent so that  
no trace of the flammable substances remains. The articles can then be machine  
washed and/or dried.  
W525  
Do not wash or dry items soiled with vegetable or cooking oils. Some oils may remain  
after washing and may cause the fabric to catch on fire by itself.  
W527  
Stain  
Treatment  
Alcoholic Beverages  
Rinse stain immediately with cold water or soak stain 30 minutes in cold water. Apply  
detergent or dishwashing liquid to any trace of stain while still wet. If safe for the fabric,  
wash in hot water using chlorine bleach.  
Baby Food, Formula  
Blood  
Rinse with cold water. Soak with an enzyme soaking product. Rinse. Wash as usual. If  
stain remains, apply a pretreat product and wash again.  
Treat stain immediately. Soak 30 minutes or more in cold water. Rub detergent into  
stain. If stain persists, place a small amount of household ammonia on the stain and  
rub again with detergent. If safe for fabric, wash in hot water and chlorine bleach if  
traces of the stain persist.  
Candle Wax  
Rub with ice and scrape off excess wax. Place stain between paper towels and press with  
warm iron. Then place stain face down on paper towels and sponge with rubbing alcohol,  
if safe for fabric (refer to WARNING above). Let dry, wash. If traces of color remain,  
wash with commercial color remover (Rit, Putnam,* etc.) or, if safe for the fabric, hot  
water and chlorine bleach.  
Cheese  
Rinse with cold water. Soak with an enzyme soaking product. If the stain remains, apply  
a pretreat product. Wash as usual.  
Chewing Gum  
Rub with ice and scrape off excess gum. Place face down on paper towels and sponge  
with a pretreat product.  
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Stain  
Treatment  
Chocolate or Cocoa  
Rinse with cold water. Rub detergent into stain and soak in cold water. If greasy stain  
remains, sponge face down on paper towels with a pretreat product. If traces of the  
stain remain, wash in hot water and chlorine bleach (if safe for fabric).  
Coffee, Tea  
Copier Toner  
Crayon  
Soak in cold water. Rub detergent into stain, rinse. If traces of the stain remain, use a  
pretreat product and wash in warm water, or wash in hot water with chlorine bleach (if  
safe for fabric).  
Shake off loose powder. Brush stain with toothbrush to remove remaining powder.  
Sponge stain with soapy water. If stain remains, apply a pretreat product and wash in  
hot water (if safe for fabric).  
Treat the same as candle wax or place face down on paper towel and spray with WD-4O*.  
Rinse. Wash in hot water (if safe for fabric) using soap (not a detergent) and 1-2 cups  
baking soda. If stains remain, professional drycleaning may be necessary.  
Deodorants and Anti-Perspirants Some of these products contain substances that can change the color of some dyes.  
The color can sometimes be restored if the area is sponged with ammonia then rinsed.  
To remove stains, apply white vinegar. Rub and rinse. If stains remain, rub detergent into  
stain and wash with hot water and chlorine bleach (if safe for fabric).  
Dye  
Treat with a commercial dye remover (Rit, Putnam*) or, if safe for fabric, bleach with  
chlorine bleach.  
Egg, Gravy  
If dried, scrape off excess. Soak in cold water. Rub detergent into damp stain and, if  
safe for fabric, wash in hot water and chlorine bleach.  
Eye and Face Make-up  
Tap on the stain with a spoon to loosen it. Rub dampened stain with bar soap,  
dishwashing liquid or detergent. If stain remains, soak in water and detergent. Apply a  
pretreat product and wash as usual.  
Fabric Softener  
Felt-Tip Marker  
Dampen stain and rub with bar soap. Wash as usual.  
Rub detergent into damp stain. Apply a pretreat product. If safe for fabric, wash in hot  
water and chlorine bleach.  
Fruit Juices  
Grass  
Soak in cold water. Wash in hot water with chlorine bleach (if safe for fabric).  
Place face down on paper towel and sponge with rubbing alcohol (if safe for fabric).  
Rinse. Apply a pretreat product and wash. If stain remains, wash in hot water with  
chlorine bleach (if safe for fabric).  
Grease, Oil  
Ink  
Place face down on paper towel and sponge with a pretreat product. Dampen stain with  
water and rub with bar soap or detergent. Wash in hot water (if safe for fabric).  
Saturate the stain with hair spray or place the fabric face down on paper towel and  
sponge with rubbing alcohol (refer to WARNING on previous page). Rinse. If traces of the  
stain remain, rub detergent into the dampened stain and wash. Some inks may be  
impossible to remove.  
Iodine  
Rinse from the back side of the stain with cold water. Then soak in a commercial color  
remover (Rit, Putnam*, etc.) or rub in a paste of water and starch. Let stand for  
15-30 minutes and wash.  
Jam, Jelly  
Scrape off excess. Rinse with cold water. Rub dampened stain with detergent. Apply a  
pretreat product and launder with an enzyme soaking product. If stain remains, sponge  
with a mild bleach, such as water and white vinegar mix (equal parts) and wash again.  
continued  
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Stain  
Treatment  
Ketchup, Tomato-Based Products Scrape off excess. Soak in cold water 30 minutes. Rub detergent into the stain and, if  
safe for fabric, wash in hot water and chlorine bleach.  
Lipstick  
Rub dampened stain with bar soap and wash.  
Lotion  
(Hand, Body, Suntan)  
Scrape off excess. Blot stain with paper towel. Rub colorless hand dishwashing liquid  
into stain and let stand several minutes. Rinse. Apply a pretreat product and wash in  
hot water (if safe for fabric.)  
Mildew  
Treat promptly. Mildew damages fabric and sometimes cannot be removed. Wash with  
chlorine bleach. For items that cannot be washed with chlorine bleach, soak in an all-  
fabric bleach, then wash.  
Milk and Milk Products  
Mud  
Soak in cold water. Wash in hot water and chlorine bleach (if safe for fabric). Apply a  
pretreat product, if a stain is noticeable. Rewash.  
Let dry. Scrape off excess. Soak in solution of one quart warm water, half teaspoon  
liquid hand dishwashing detergent and one tablespoon vinegar for 15 minutes. Rinse.  
Wash in hot or warm water with enzyme product.  
Mustard  
Nail Polish  
Paint  
Rinse with cold water. Rub dampened stain with bar soap. Apply a pretreat product.  
Wash in hot water and chlorine bleach (if safe for fabric).  
Place face down on paper towel. Sponge with nail polish remover (non-oily) until stain  
disappears. Wash. Do not use nail polish remover on Acetate or Arnel fabrics.  
Water-based — Treat by rinsing fabric in cool water while stains are still wet. Wash. To  
soften dried paint, apply soapy water or an acrylic paint and varnish remover. Rinse and  
then wash. Oil-based — Pretreat with a solvent recommended on the paint container. If  
not available, use mineral spirits. Rinse. Pretreat with a stain remover or detergent.  
Rinse and wash. Be sure to thoroughly rinse to remove all solvents to prevent a possible  
explosion in washer.  
Perspiration  
Rub dampened stain with detergent. Wash in hot water and chlorine bleach (if safe for  
fabric). If the fabric is discolored, you can try to restore it by treating fresh stains with  
ammonia or old stains with vinegar.  
Rust  
Apply a mild bleach such as lemon juice or a commercial rust remover (Whink, Rit, RoVer*,  
etc.) Follow manufacturer’s directions. Wash as usual.  
Salad Dressing, Mayonnaise  
Scrape off excess. Apply a pretreat product. Rub stain with an enzyme soaking product  
and wash with hot water (if safe for fabric). Do not leave washer unattended as  
remaining residue may cause fabric to catch on fire.  
Scorching  
Wash using hot water and chlorine bleach (if safe for fabric). Fabrics can be damaged by  
being scorched. If this has happened, you may not be able to remove the marks.  
Shoe Polish  
Soft Drinks  
Rub dampened stain with detergent. Wash in hot water and chlorine bleach if safe for  
fabric.  
Rinse stain with cold water immediately. Wash in warm water and chlorine bleach, if safe  
for fabric.  
Soy Sauce  
Tobacco  
Rinse with cold water. Apply a pretreat product. Wash as usual.  
Dampen stain and rub with bar soap. Rinse. If necessary, soak in an all-fabric bleach  
solution. If stain remains, wash with chlorine bleach (if safe for fabric).  
Toothpaste  
Scrape off excess. Blot stain with enzyme soaking product and cold water. Rinse. Wash  
as usual.  
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Stain  
Treatment  
Urine  
Vomit  
Rinse with cold water. Soak with an enzyme soaking product. Wash in hot water with  
chlorine bleach (if safe for fabric). If the color of the fabric has changed, sponging the  
area with ammonia may restore the color.  
Soak in a solution of one quart warm water, half teaspoon liquid hand dishwashing  
detergent, and one tablespoon ammonia (if safe for fabric). Soak 15 minutes. Use  
sponge to loosen stain. Blot with toweling. Wash in hot water (if safe for fabric) with an  
enzyme product.  
Wine  
Treat immediately. Rinse with cold water or club soda. Rub dampened stain with  
detergent and let stand several minutes. Apply a pretreat product and wash.  
*Brand names are trademarks of their respective manufacturers.  
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Maintenance  
Lubrication  
Cleaning Glass Sealing Area  
All moving parts are sealed in a permanent  
supply of lubricant or are equipped with  
oilless bearings. Additional lubrication will  
not be necessary.  
In order to assure that the door properly seals  
against water leaks, the following surfaces should  
be wiped off periodically:  
The outside perimeter of the door glass  
where the seal contacts the glass  
Cold Weather Care  
The front surface of the door seal lip  
If the washer is delivered on a cold day (below  
freezing), or is stored in an unheated room or  
area during the cold months, do not attempt  
to operate it until the washer has had a  
chance to warm up.  
Usually a mild soap solution will work. If there is  
an extreme build-up of minerals from a hard water  
supply, the surfaces may need to be cleaned with  
a lime removal chemical.  
Replacing Hoses  
Care of Your Washer  
Hoses and other natural parts deteriorate  
after extended use. Hoses may develop  
cracks, blisters or material wear from the  
temperature and constant high pressure  
they are subjected to.  
Use only a damp or sudsy cloth for cleaning  
the control panel. Some spray pretreat  
products may harm the finish on the control  
panel or damage the interior of the hood.  
Wipe the washer cabinet as needed. If  
detergent, bleach or other washing products  
are spilled on the cabinet, wipe immediately.  
Some products will cause permanent  
damage if spilled on the cabinet.  
All hoses should be checked on a yearly basis  
for any visible signs of deterioration. Any  
hose showing the signs of deterioration  
listed above should be replaced immediately.  
All hoses should be replaced every five years.  
Do not use scouring pads or abrasive  
cleansers.  
Filter Screens  
The wash drum and window will need no  
particular care although they may need  
rinsing or wiping after an unusual load has  
been washed.  
Check the filter screens in the fill hoses for  
debris or damage annually. Clean or replace  
them if necessary.  
If the washer is filling with water slower than  
normal, check the filter screens. Clean or  
replace them if necessary.  
The outside of the door window can be  
cleaned with household window cleaner.  
Order filter screen Part No. F270300 from  
the nearest authorized parts distributor.  
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Refer to the INSTALLATION INSTRUCTIONS for  
proper procedures whenever the washer is moved.  
Vacations and Extended  
Non-Use  
Cleaning Foreign Object Trap  
To avoid possible property damage due to  
flooding, turn off the water supply to the  
washer whenever there will be an extended  
period of non-use.  
The washer’s pump has a trap that may collect  
foreign objects. The trap may need to be cleaned if  
water is draining slower than usual. To clean:  
Disconnect washer from electrical supply.  
Reinstallation of Shipping  
Materials  
While supporting the front access panel,  
remove two screws from the bottom edge of  
the panel.  
To prevent damage while moving the unit, the  
shipping materials MUST be reinstalled.  
Gently lower the panel to remove it from the  
Disconnect washer from electrical supply.  
washer.  
While supporting the front access panel,  
remove two screws from the bottom edge of  
the panel.  
NOTE: The pump may have some water in it. Use  
a rag or a container to catch water. If the wash  
drum is full of water, use a wet/dry shop vacuum  
to catch the water.  
Gently lower the panel to remove it from the  
washer.  
With rag or vacuum ready, unscrew the cap  
Place the shock sleeves on all four shock  
on the left side of the pump and remove trap.  
absorbers. Refer to the illustration below.  
Clean the debris from the trap.  
Insert hooked end of shipping brace into the  
Reinstall the trap and access panel.  
Reconnect washer to electrical supply.  
open slot of the motor mount.  
Attach the brace with the five bolts and  
washers. Refer to the illustration below.  
Reinstall front access panel.  
Shock  
Sleeves  
Motor  
Mount  
Hooked End of  
Shipping Brace  
Bolts and Lockwashers  
FLW2182N  
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Troubleshooting  
Try these troubleshooting tips before making a service call. You may save time and money!  
Washer Symptom  
Possible Cause / Solution  
Won’t Fill  
Make sure power cord is plugged all the way into the electrical outlet.  
Make sure hot and cold water faucets are turned on.  
Make sure that the fill hoses are not kinked or twisted.  
Press and hold the start button for two seconds to start washer.  
Make sure that the controls are properly set.  
Make sure that the loading door is closed tightly.  
Check the house fuse or circuit breaker.  
Clean the screens in the water mixing valve and the filter screens located at the faucet  
end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the  
screens.)  
Won’t Start  
Make sure loading door is closed tightly.  
Press and hold start button for two seconds to start washer.  
Make sure power cord is plugged all the way into the electrical outlet.  
Make sure cycle selector knob is not set to the OFF position.  
Check the house fuse or circuit breaker  
Make sure door latch is properly adjusted relative to door lock.  
Won’t Spin/Tumble  
Make sure loading door is closed tightly.  
Press and hold the start button for two seconds to start washer.  
Make sure power cord is plugged all the way into the electrical outlet.  
Make sure controls are properly set.  
Check the house fuse or circuit breaker.  
Broken drive belt. Call the service person.  
Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance  
section.  
Stops/Pauses During Cycle  
Won’t Drain  
Pauses are part of the washer’s normal operation.  
Wash load may be unbalanced. Washer will stop and then restart spin automatically. If  
the washer is severely unbalanced, turn cycle selector knob to OFF and redistribute the  
load.  
Check the house fuse or circuit breaker.  
Make sure drain hose is not kinked or twisted.  
Make sure drain hose is not clogged.  
Make sure drain receptacle is not clogged.  
Refer to the Installation Instructions to make sure that the drain hose has been properly  
installed.  
Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance  
section.  
Water Leaks  
Check that fill hoses are properly installed on the faucets and the washer’s water mixing  
valve.  
Check the condition of the fill hoses. Replace fill hoses every five years.  
Check the condition of the rubber door gasket for tears or holes.  
Make sure drain receptacle is not clogged.  
Check house plumbing.  
Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing,  
high efficiency (HE) detergent and proper load sizes.  
Make sure outside perimeter of the door glass where seal contacts glass is clean.  
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Washer Symptom  
Possible Cause / Solution  
Too Many Soap Suds  
Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency  
(HE) detergent.  
Make sure you are using the amount of detergent recommended on the detergent’s label.  
If using detergents made for topload washers, use only 1/4 cup regular detergent  
(1/2 of the recommended amount).  
Laundry load may be overloaded. Make sure you are using proper load sizes.  
Vibrates/Moves Slightly  
Make sure washer is level. Uneven leveling can cause vibration.  
Make sure washer is installed on a solid, sturdy and level floor. The washer should not be  
installed on carpeting, soft tile, a platform or other weakly supported structures.  
Make sure rubber feet are installed on all four leveling legs.  
Is Noisy  
Make sure washer is level. Uneven leveling can cause vibration.  
Some sounds may be a part of normal operation for a frontload washer. Refer to Common  
Washer Sounds section.  
Load is too Wet  
Wrong Water Temperature  
Wash load may be unbalanced. The washer may have limited the spin speed to prevent  
damage to the machine. Redistribute the load and run a RINSE & SPIN cycle.  
Load is too small. Add items to make full load.  
Make sure that the controls are properly set.  
Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated  
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated  
with “C” on the valve bracket).  
Make sure house water heater is adjusted properly.  
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When contacting us about your washer, PLEASE  
GIVE THE MODEL AND SERIAL NUMBERS. The  
model and serial numbers are located on the  
nameplate. The nameplate will be in the location  
shown. Please include a copy of your bill of sale  
and any service receipts you have.  
Contact Information  
If service is required, contact the nearest Factory  
Authorized Service Center. To find the nearest  
service center, visit us online at  
If replacement parts are required, contact the  
source from where you purchased your washer or  
If you are unable to locate an authorized service  
center or are unsatisfied with the service  
performed on your unit, contact:  
Speed Queen  
WARNING  
Shepard Street  
P.O. Box 990  
To reduce the risk of serious injury or  
death, DO NOT repair or replace any  
part of the washer or attempt any  
servicing unless specifically  
Ripon, Wisconsin 54971-0990  
Phone: (920)748-3121  
recommended in the user-maintenance  
instructions or in published user-repair  
instructions that you understand and  
have the skills to carry out.  
Date Purchased___________________________  
Model Number____________________________  
Serial Number____________________________  
W025E  
FLW2173N  
Model Number and  
Serial Number  
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