Razor Mobility Scooter 13111290 User Guide

NOTE: The eSpark must be traveling up to 3mph before motor will engage. Kick start  
up to 3mph while twisting the throttle to engage motor.  
Owner’s Manual  
Read and understand this entire manual before riding!  
DO NOT RETURN TO STORE!  
NOTE: Manual illustrations are for demonstration purposes only. Illustrations  
may not reflect exact appearance of actual product. Specifications subject to  
change without notice.  
Item Number:  
v.1_07-11_US  
13111290  
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SafETy WaRNINgS  
PROPER RIDINg aTTIRE  
WARNING: ALWAYS INSPECT SCOOTER PRIOR TO RIDING. Properly  
inspecting and maintaining your scooter can reduce the risk of injury. Always  
inspect your scooter before riding and regularly maintain it.  
Always wear proper protective equipment such as an approved safety helmet  
(with chin strap securely buckled), elbow pads and kneepads. A helmet may  
be legally required by local law or regulation in your area. A long-sleeved  
shirt, long pants, and gloves are recommended. Always wear athletic shoes  
(lace-up shoes with rubber soles), never ride barefooted or in sandals, and  
keep shoelaces tied and out of the way of the wheels, motor and drive  
system.  
WARNING: CHECK LOCAL LAWS REGARDING SCOOTER USE. Check  
local laws and regulations to see where and how you may use your Razor  
scooter legally. In many states and local areas scooter riders are required  
BY LAW to wear a helmet. Check local laws and regulations regarding laws  
governing helmet use and scooter operation in your area, including laws or  
regulations designating High Fire Hazard areas.  
USINg THE CHaRgER  
The charger supplied with the electric scooter should be regularly examined  
for damage to the cord, plug, enclosure and other parts, and in the event of  
such damage, the scooter must not be charged until the charger has been  
repaired or replaced.  
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE  
WARNINGS FURTHER INCREASES SUCH RISKS OF SERIOUS  
INJURY. USE AT YOUR OWN RISK AND WITH APPROPRIATE  
AND SERIOUS ATTENTION TO SAFE OPERATION. USE CAUTION.  
Use only with the recommended charger.  
Use caution when charging.  
The charger is not a toy. Charger should be operated by an adult.  
Do not operate charger near flammable materials.  
Unplug charger and disconnect from scooter when not in use.  
Always disconnect from the charger prior to wiping down and cleaning your  
scooter with liquid.  
2
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BEfORE yOU BEgIN  
Remove contents from box. Remove the foam separators that protect the components from damage during  
shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have  
occurred during shipping. Because the scooter was 95 percent assembled and packed at the factory, there  
should not be any problems, even if the box has a few scars or dents.  
WaRNINg:  
DO NOT USE NON-  
RAZOR PRODUCTS  
WITH YOUR RAZOR  
ELECTRIC SCOOTER.  
The scooter has been built  
to certain Razor design  
MAKE SURE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY  
MAINTENANCE PROCEDURES.  
specifications. The original  
equipment supplied at the time  
of sale was selected on the  
basis of its compatibility with  
the frame, fork and all other  
parts. Certain aftermarket  
products may not be compatible  
and will void the warranty.  
Estimated assembly and Set-Up Time  
Razor recommends assembly by an adult with experience in bicycle mechanics.  
Allow up to 20 minutes for assembly, not including initial charge time.  
Allow up to 12 hours for initial charge (see page 4 for charging information)  
Charger  
(Note: Charger design may vary  
from one shown)  
Brake Lever  
Note: Electric scooter must  
be moving at 3mph/5km while  
twisting the throttle to engage  
motor.  
Charger  
Port  
Twist Grip Throttle  
Charger  
Plug  
Handlebar  
Stem  
Push Button  
Spark Bar  
Quick Release  
On/Off switch  
Reset Button  
Charger Port  
Limiter  
Spark Cartridge  
Motor  
- Battery  
- Control Module  
Required Tools  
5mm Allen wrench  
(Included)  
8mm, 10mm, 13mm and  
16mm open wrenches  
(Not Included)  
Phillips  
Screwdriver  
(Not Included)  
Bicycle-style tire pump  
for Schrader valve tires,  
with pressure gauge  
(Not included)  
Need Help? Visit our web site for replacement parts, product support and a list of authorized service centers  
at www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time.  
3
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aSSEMBLy aND SET-UP  
Note: Make sure the cables/  
wires are out of the way before  
inserting the stem into the fork.  
q attaching the Handlebars  
(a)  
1 Open the quick release.  
2 Depress the push button (a)  
3 Adjust the tension of the  
quick release to where you can  
close the lever all the way to  
secure the stem.  
located on the front fork and in-  
sert the handlebar stem until the  
bottom of the handlebar stem  
locks securely onto the fork.  
Note: The pressurized air  
supplies found at gasoline  
q Inflating the Tire  
stations are designed to inflate  
high-volume automobile tires.  
If you decide to use such an  
air supply to inflate the tire,  
first make sure the pressure  
gauge is working, then use very  
short bursts to inflate to the  
correct PSI. If you inadvertently  
over-inflate the tire, release the  
excess pressure immediately.  
The front tire is inflated when shipped but it invariably may lose some pressure between the point of  
manufacturing and your purchase.  
WaRNINg: Failure  
to recharge the battery at least  
once a month may result in  
a battery that will no longer  
accept a charge.  
1 Using a bicycle style tire  
pump equipped for a Schrader-  
type valve, inflate the front tire  
to the correct PSI indicated on  
the sidewall of the tire.  
WaRNINg:  
Rechargeable batteries are  
only to be charged under adult  
supervision. Always disconnect  
your scooter from the charger  
before cleaning with liquid.  
q Charging the Battery  
Your electric scooter may not have a fully charged battery; therefore it is a good idea to charge the battery  
prior to use.  
• Initial charge time: 12 hours  
• Run time: Up to 40 minutes of continuous ride time.  
Run time may vary depending on riding conditions,  
climate and/or proper maintenance.  
• Recharge time: up to 12 hours, depending on level  
of depletion and even if the light turns green.  
• Fully charge battery before storing.  
Note: If your charger does not  
look like the one illustrated,  
your unit has been supplied  
with an alternative charger.  
The specifications and charging  
procedure would not change.  
• Average battery life: 250 charge/discharge cycles  
• When the scooter is not in regular use, recharge • To ensure long battery life, do not store the battery  
the battery at least once a month until normal  
use is resumed.  
in temperatures above 75° or below -10° F.  
The charger has a small window  
with one LED to indicate the  
charge status. Refer to the  
illustration on the charger unit  
for the actual “charging” and  
“charged” status indications for  
your model charger.  
Charger  
Note: Make sure power is  
turned OFF when unit is not in  
use. If the power switch is left  
on for an extended period of  
time, the battery may reach a  
stage at which it will no longer  
hold a charge.  
Chargers have built-in over-charge  
protection to prevent battery from  
being over-charged.  
2 Turn power OFF before  
1 Plug the charger into a wall  
charging. Plug the charger into  
the charger port to charge unit.  
outlet. If the lights on charger  
do not light up, check the power  
to the outlet. If necessary, try a  
different outlet.  
Charger will get warm during use.  
This is normal for some chargers  
and is no cause for concern. If  
your charger does not get warm  
during use, it does not mean that  
it is not working properly.  
4
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aSSEMBLy aND SET-UP  
q Installing Spark Bar  
1 Using two (2) 5mm Allen  
wrenches remove the coupling  
bolt that is attached to the end  
of the metal bar of the Spark  
Bar. Slide the Spark Bar onto  
the metal bar located on the  
opposte side of the chain. Push  
down on the Spark Bar and slide  
the bar all the way on until the  
holes are aligned.  
2 Re-insert the coupling bolt  
through the metal bar and  
tighten until Spark Bar is locked  
securely in place.  
CONNECTORS/HaRDWaRE MaINTENaNCE  
Brake  
Safety gear  
Check the brakes for proper function. When you squeeze the lever,  
the brake should provide positive braking action. When you apply  
the brake with the speed control on, the brake cut-off switch  
should stop the motor. Make sure that brakes are not rubbing.  
Always wear proper protective gear such as an approved safety  
helmet. Elbow pads and kneepads are recommended. Always  
wear athletic shoes (lace-up shoes with rubber soles), never ride  
barefooted or in sandals, and keep shoelaces tied and out of the  
way of the wheels, motor and drive system.  
q
q
q
q
q
frame, fork and Handlebars  
Check for cracks or broken connections. Although broken frames  
are rare, it is possible for an aggressive rider to run into a curb  
or wall and wreck and bend or break a frame. Get in the habit of  
inspecting your scooter on a regular basis.  
Battery  
Make sure the power switch is turned off whenever the scooter is  
not in use. Never store the product in freezing or below freezing  
temperatures! Freezing will permanently damage the battery.  
Recharge the battery at least once a month when scooter is not  
in use.  
Tires  
Periodically inspect the tires for excess wear and regularly check  
the front tire pressure and re-inflate as necessary.  
Do not use this product for the first time until you have inflated  
the front tire to the correct PSI and charged the battery for at  
least 12 hours. failure to follow these instructions may damage  
your product and void your warranty.  
5
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REPaIR aND MaINTENaNCE  
Turn power switch “OFF” before conducting any maintenance procedures.  
q adjusting the Brakes  
1 To adjust the brake cable  
play, thread the brake lever  
adjuster in or out 1/4 to 1/2 turn  
until the desired brake adjust-  
ment is attained. Most  
adjustments are complete at  
this step. If brake still needs  
further adjustment, proceed to  
step 2.  
2 If brake is too tight or has  
too much slack, use a 10mm  
open wrench to loosen the  
brake cable and adjust accord-  
ingly.  
3 Inspect the brake pads (A)  
for proper alignment against  
the wheel or excess wear. To  
realign brake pads, loosen the  
fixing nut (B) and adjust the pad  
to contact the rim. Retighten  
and test. Readjust as needed.  
Note: Front wheel hardware  
sequence  
9-1  
9-3  
9-5  
9-2  
9-4  
9-6  
9-5  
9-3  
9-1  
q front Wheel Replacement  
9-4  
9-2  
Right Side (Throttle)  
9-5 - (Short) spacer  
9-4 - Flat washer  
Fork  
9-3 - Flat washer  
9-2 - Lock washer  
9-1 - 17mm locknut  
1 Using a 10mm open wrench,  
2 Using two 17mm open  
Middle  
loosen the brake cable bolt.  
wrenches, loosen the locknuts  
by turning the wrenches counter  
clockwise. Remove wheel and  
install replacement wheel.  
9-6 - Front axle bolt  
Left Side (Brake)  
9-5 - (Short) spacer  
9-4 - Flat washer  
Fork  
9-3 - Flat washer  
9-2 - Lock washer  
9-1 - 17mm locknut  
Need Help? Visit our web site for replacement parts, product support and a list of authorized service centers  
at www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time.  
6
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REPaIR aND MaINTENaNCE  
q Chain and Rear Wheel Replacement  
Tools required: Phillips screwdriver, 10mm open wrench, two (2) 8mm open wrenches, and two (2) 13mm  
open wrenches.  
Note: Rear wheel hardware  
sequence  
18-1  
18-2  
18-4  
18-3  
18-6  
18-7  
18-8  
18-5  
18-3  
18-4  
18-2  
1 With a Phillips screwdriver,  
loosen the two screws on the  
chain guard and remove the  
chain guard.  
2 Using two 13mm open  
wrenches, loosen the locknuts  
by turning the wrenches counter  
clockwise.  
3 To loosen the chain, push the  
tensioner down to create some  
slack in the chain.  
18-1  
Left Side (Brake)  
18-1 Locknut  
18-2 Lock washer  
18-3 Flat washer  
Frame  
18-4 Thick washer  
18-6 Spring  
18-7 Spring housing  
18-8 (Long) spacer  
Right Side (Throttle)  
18-1 Locknut  
4 Remove wheel and install  
replacement wheel.  
(Note the sequence of the  
hardware)  
5 Push the chain tensioner  
down to install the chain on  
both sprockets.  
6 With two 13mm open  
wrenches, re-tighten the  
locknuts.  
18-2 Lock washer  
18-3 Flat washer  
Frame  
18-4 Thick washer  
18-5 (Short) spacer  
7 Re-attach the chain guard.  
q When to Replace the Spark Cartridge  
Spark cartridge will continue to emit sparks until it is worn to the indicator line.  
Indicator line  
7
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REPaIR aND MaINTENaNCE  
q Replacing the Spark Cartridge  
Friction during sparking will eventually wear out the replaceable cartridge and cause the scooter to stop making  
sparks. Worn out cartridges must be replaced.  
WaRNINg: Do not  
attempt to replace cartridge  
immediately after riding as  
cartridge will be hot. Handle only  
when cool.  
A
WaRNINg: Keep fingers  
clear of Spark Bar hinge .  
B
1 Using your thumbs, press tabs  
(A & B) on both sides of the car-  
tridge to release from the bracket.  
Slide cartridge away from you and  
remove from bracket.  
2 Place a new cartridge in back of the bracket mak-  
ing sure to align the slots on the cartridge with the  
two legs of the bracket and slide cartridge forward  
until you hear a click and the thumb tabs are locked  
in place.  
WaRNINg: Applying too  
much pressure on the Spark Bar  
may cause loss of control.  
q Using the Spark Bar  
NOTE: Sparks and Spark  
cartridge life will vary based on  
the amount of pressure applied  
to the Spark Bar, the length of  
time pressure is applied and  
the smoothness of the riding  
surface.  
When riding, place ball of foot on the Spark Bar and gradually apply pressure. Only use enough pressure to cause  
sparking action. Do not engage the Spark Bar for extended or continuous periods of use.  
q Battery Care and Disposal  
Do not store the battery in temperatures above 75° F (23.8° C) or below -10° F (-23.3° C).  
CONTAINS SEALED LEAD ACID BATTERIES. BATTERIES MUST BE RECYCLED.  
Disposal: Your Razor product uses sealed lead-acid batteries which must be recycled or disposed of in an  
environmentally safe manner. Do not dispose of a lead-acid battery in a fire. The battery may explode or leak. Do not  
dispose of a lead-acid battery in your regular household trash. The incineration, land filling or mixing of sealed lead-  
acid batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a federal or state  
approved lead-acid battery recycler or a local seller of automotive batteries. If you live in Florida or Minnesota, it is  
prohibited by law to throw away lead-acid batteries in the municipal waste stream.  
WaRNINg: If a battery  
leak develops, avoid contact with  
the leaking acid and place the  
damaged battery in a plastic bag.  
Refer to the disposal instructions at  
left. If acid comes into contact with  
skin or eyes, flush with cool water  
for at least 15 minutes and contact  
a physician.  
q Charger  
The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure  
and other parts and in the event of such damage, the product must not be charged until it has been repaired or  
replaced.  
Use ONLY with the recommended charger.  
q Wheels  
Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect  
wheels for excess wear and adjust and replace drive train components as required.  
WaRNINg: Battery  
posts, terminals and related  
accessories contain lead and lead  
compounds. Wash your hands  
after handling.  
q Replacement Parts  
The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the  
q Repair Centers  
For a list of authorized Razor repair centers:  
• Call 866-467-2967 for the center nearest you.  
Need Help? Visit our web site for replacement parts, product support and a list of authorized service centers  
at www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time.  
8
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TROUBLESHOOTINg gUIDE  
Problem  
Possible Cause  
Solution  
Scooter does not run  
Scooter must be traveling 3mph  
before motor will engage.  
Kick start to 3mph while twisting the throttle to engage motor.  
Battery needs a charge  
Charge the battery. A new battery should be charged for at least 12  
hours before using the scooter for the first time and up to 12 hours  
after each subsequent use.  
Check all connectors. Make sure the charger connector is tightly  
plugged into the charging port and that the charger is plugged into  
the wall.  
Charger is not working  
Tripped circuit breaker  
Make sure power flow to the wall outlet is on.  
Scooter suddenly  
stopped working while  
in use  
Check all wires and connectors to make sure they are tight.  
The circuit breaker (next to on/off switch) will automatically shut off  
the power if the motor is overloaded.  
An excessive overload, such as too heavy a rider or too steep a hill,  
could cause the motor to overheat. If the scooter suddenly stops  
running, wait a few seconds and then push the breaker to reset the  
circuit. Correct the conditions that caused the breaker to trip to avoid  
repeatedly tripping the breaker.  
Short run time (less  
than 15 minutes per  
charge)  
Undercharged battery  
Charge the battery. A new battery should be charged for at least 12  
hours before using the scooter for the first time and up to 12 hours  
after each subsequent use.  
Check all wires and connectors. Make sure the battery connector is  
tightly plugged into the charger connector and that the charger is  
plugged into the wall.  
Make sure power flow to the wall outlet is on.  
Battery is old and will not accept  
full charge  
Even with proper care, a rechargeable battery does not last forever.  
Average battery life is 1 to 2 years depending on scooter use and  
conditions. Replace only with a Razor replacement battery.  
Brakes are not adjusted  
properly  
Refer to adjusting the brakes instructions on page 6.  
Scooter runs sluggishly  
Riding conditions are too stressful  
Tire is not properly inflated  
Use only on solid, flat, clean and dry surfaces such as pavement or  
level ground.  
The tire is inflated when shipped, but it invariably will lose some  
pressure between the point of manufacturing and your purchase.  
Refer to instructions on page 4 of this manual to properly inflate tire.  
Scooter is overloaded  
Make sure you do not overload the scooter by allowing more than  
one rider at a time, exceeding the electric scooters 120 pounds (54kg)  
maximum weight limit, going up a hill or towing objects behind the  
scooter. If the scooter is overloaded, the circuit breaker may trip and  
shut off power to the motor. Correct the riding conditions that caused  
the overload, wait a few seconds, and then push the breaker to reset  
the circuit. Avoid repeatedly tripping the circuit breaker.  
Brake dragging  
Turn off scooter and use your fingers to twist the adjuster in either  
direction until front wheel is centered between pads.  
Brakes are not adjusted properly  
Refer to adjusting the brakes instructions on page 6.  
9
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TROUBLESHOOTINg gUIDE  
Problem  
Possible Cause  
Solution  
Check all wires around the motor and all connectors to make sure  
they are tight.  
Sometimes the scooter  
doesn’t run, but other  
times it does  
Loose wires or connectors  
Contact your local Razor authorized service center for diagnosis and  
repair.  
Motor or electrical switch  
damage  
Apply a lubricant such as 3 in 1TM or Tri-FlowTM to the chain.  
Scooter makes loud  
noises or grinding  
sounds  
Chain is too dry  
For more helpful troubleshooting guides, visit us at www.razor.com.  
10  
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PaRTS  
Keep your scooter running for years with genuine Razor parts. Visit our website for more information on spare part availability.  
(Specifications subject to change without notice.)  
13  
14  
15  
16  
17  
18  
Charger Port  
01  
02  
Handlebar grip (right/left)  
Reset Button  
Single speed twist grip throttle  
Kickstand  
02-1 Sleeve  
Motor (24V / 100W)  
Battery (2 - 12V/4.5Ah)  
Rear wheel complete  
(See pg. 7 for hardware sequence)  
Chain tensioner  
Chain  
03  
04  
05  
06  
07  
08  
09  
Handlebar stem  
Brake lever assembly  
Quick release  
Headset (upper/lower)  
Front Fork with limiter  
Front caliper brake with brake pads  
Front wheel complete  
(See pg. 6 for hardware sequence)  
Battery Tray  
19  
20  
21  
22  
23  
24  
25  
Chain guard  
Battery bracket  
Deck plate with grip tape  
Spark Bar  
10  
11  
12  
Control Module  
Spark cartridge  
On/Off switch  
Need Help? Visit our web site for replacement parts, product support and a list of authorized service centers  
at www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time.  
11  
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SB 1918 (CALIFORNIA) DECLARATION  
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS  
INVOLVING THE USE OF THIS SCOOTER/ELECTRIC RIDE-ON PRODUCT. TO  
DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD CONTACT YOUR  
INSURANCE COMPANY OR AGENT.  
12  
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WaRRaNTy  
Razor does not offer an extended warranty. If you have purchased an  
extended warranty, it must be honored by the store at which it was  
purchased.  
Razor Limited Warranty  
The manufacturer warranties this product to be free of manufacturing defects  
for a period of 90 days from date of purchase. This Limited Warranty does  
not cover normal wear and tear, tires, tubes or cables, or any damage, failure  
or loss caused by improper assembly, maintenance, or storage or use of the  
Razor eSpark™.  
For your records, save your original sales receipt with this manual and write  
the serial number below.  
__________________________________________  
This Limited Warranty will be void if the product is ever  
• used in a manner other than for recreation;  
• modified in any way;  
Item Number:  
13111290  
• rented.  
The manufacturer is not liable for incidental or consequential loss or damage  
due directly or indirectly to the use of this product.  
Need Help? Visit our web site for replacement parts, product support and a list of authorized service centers at  
www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time.  
U.S. Design Patent D497,397 S  
Printed in China for:  
Razor USA LLC  
PO Box 3610  
Cerritos, CA 90703  
Copyright © 2003-2011 Razor USA LLC. All rights reserved. RAZOR and the Razor Logo Design are  
among the registered trademarks of Razor USA LLC in the United States and/or select foreign coun-  
tries. eSpark is trademark of Razor USA.  
07/2011  
13  
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