43-788.fm Page 1 Monday, August 16, 1999 8:19 AM
Cat. No. 43-788
OWNER’S MANUAL
Please read before using this equipment.
TAD-1028
Digital Answering System Telephone
with Time/Day Voice Stamp
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Phone Pickup Detection — automati-
cally stops the TAD-1028 and resets it if
you answer a call after the TAD an-
swers.
WARNING: To reduce the risk of
fire or shock hazard, do not ex-
pose this product to rain or mois-
ture.
Memo Recording — lets you leave
CAUTION
memos as messages on the TAD-1028.
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
TELEPHONE FEATURES
Lighted Keypad — makes it easy to
dial a number in a dark area.
This symbol is intended to alert you to
the presence of uninsulated danger-
ous voltage within the product’s en-
closure that might be of sufficient
magnitude to constitute a risk of elec-
tric shock. Do not open the product’s
case.
Handset Volume Control — lets you
adjust the sound you hear through the
handset.
Redial — dials the last number you di-
aled with the touch of a button.
This symbol is intended to inform you
that important operating and mainte-
nance instructions are included in the
literature accompanying this product.
Reset — lets you disconnect from a call
and dial another number without hang-
ing up the telephone.
!
Ringer Volume Switch — lets you ad-
just the ringer’s loudness or turn it off.
Hearing-Aid Compatibility — lets you
use the phone with any hearing aid that
has a T (telephone) switch.
To take advantage of all the TAD-
1028’s features, we recommend that
you read this manual completely before
you use the TAD.
This TAD has been tested and found to
comply with all applicable UL and FCC
standards.
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READ THIS BEFORE
INSTALLATION
FCC STATEMENT
Your TAD-1028 complies with Part 68
of FCC Rules. You must, upon request,
provide the FCC registration number
and the REN to your telephone compa-
ny. Both numbers are on the label on
the bottom of the TAD.
Your TAD-1028 conforms to federal
regulations, and you can connect it to
most telephone lines. However, each
device you connect to the phone line
draws power from the phone line. We
refer to this power draw as the device’s
ringer equivalence number, or REN.
The REN is on the label on the bottom
of the TAD.
Note: You must not connect the TAD-
1028 to any of the following:
• Coin-operated systems
• Party-line systems
If you use more than one phone or other
device on the line, add up all the RENs.
If the total is more than five (or three in
rural areas), your phone(s) might not
ring and your TAD might not answer. If
ringer operation is impaired, remove a
device from the line.
• Most electronic key phone systems
4
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CONTENTS
Installation ........................................................................................................... 6
Installing a Backup Battery ............................................................................. 6
Mounting the TAD ........................................................................................... 6
Preparation ........................................................................................................ 12
Setting the Dialing Mode ............................................................................... 12
Setting the Day and Time ............................................................................. 12
Setting the Ringer’s Volume .......................................................................... 13
Telephone Operation ......................................................................................... 14
Setting the Handset Volume ......................................................................... 14
Using REDIAL ............................................................................................... 14
Using RESET ................................................................................................ 14
Using Tone Services on a Pulse Line ........................................................... 14
Using the Phone Number Index Card ........................................................... 15
Answering System Operation .......................................................................... 16
Recording the Outgoing Message ................................................................ 16
Setting the Number of Rings ......................................................................... 16
Setting the TAD-1028 to Answer Calls ......................................................... 17
Recording Incoming Messages .................................................................... 17
Screening Calls ............................................................................................. 17
Playing Messages ......................................................................................... 18
Deleting Messages ....................................................................................... 19
Recording a Memo ....................................................................................... 19
Changing the Remote Operation Security Code .......................................... 19
Remote Operation ............................................................................................. 21
Remote Command Codes ............................................................................ 22
Troubleshooting ................................................................................................ 23
Resetting the TAD-1028 ............................................................................... 23
Care and Maintenance ...................................................................................... 24
The FCC Wants You to Know ....................................................................... 25
Lightning ....................................................................................................... 25
5
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INSTALLATION
INSTALLING A BACKUP
BATTERY
Illus. showing
The TAD requires AC power to operate.
However, if AC power fails or you un-
plug the TAD-1028, a 9-volt backup bat-
tery (not supplied) saves the messages
and the settings for the day, time, and
remote operation security code. We
recommend you use an alkaline battery,
such as RadioShack Cat. No. 23-553.
connection of connector
to battery terminals.
3. Replace the cover.
After power is connected (see “Mount-
ing the TAD”), when the battery is weak
or not installed, the ANSWER indicator
flashes. If you are replacing a weak bat-
tery, be sure the AC adapter’s cord is
plugged in so you do not lose the TAD-
1028’s stored information.
Caution: Always use a fresh battery of
the required size and recommended
type.
Note: The telephone operates normally
during a power failure; however, the
TAD cannot answer or record incoming
calls without AC power.
Caution: Dispose of old batteries
promptly and properly.
Follow these steps to install the backup
battery.
MOUNTING THE TAD
1. With a flat-blade screwdriver under
the tab on the battery compartment
cover, pry open the cover, then lift it
off.
Select a location that is near both a
modular telephone jack and an AC out-
let. You can place the TAD on a desk, or
mount it on a wall plate or directly on a
wall.
Illus. showing removal
of battery compartment
cover.
Your TAD-1028 connects directly to a
modular telephone line jack. If the jack
is not a modular jack, you must update
the wiring. You can convert the wiring
yourself, using jacks and adapters
available at your local RadioShack
store. Or, you can let the telephone
company update the wiring for you. The
USOC number of the jack to be installed
is RJ11C, or RJ11W for a wall plate
jack.
2. Snap the battery’s contacts firmly
to the TAD-1028’s connector and
put the battery in the compartment.
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VOLUME
Note: Adjust
to the middle po-
sition before connecting power.
Illus. showing
connection of
coiled cord.
Illus. of VOLUME
switch.
4. Place the handset in the cradle.
Caution: The supplied adapter sup-
plies 9 volts AC, delivers at least 440
milliamps, and has a plug which proper-
5. Insert the supplied AC adapter’s
AC 9V 440mA
barrel plug into the
jack on the back of the base.
AC 9V 440mA
ly fits the TAD-1028’s
jack. Using an adapter that does not
meet these specifications might dam-
age the TAD or the adapter.
Illus. of AC 9V 440mA
jack. Show barrel
plug about to be
inserted into jack.
Show modular cord
already connected.
On a Desk Top
6. Route the adapter’s cord through
the strain relief slot on the base.
Follow these steps when you place the
TAD on a desk, shelf, or table.
1. Plug one end of the supplied long
TO LINE
modular cord into the
jack
Illus. showing cord
routed through the
strain relief slot.
on the back of the base.
Illus. of TO LINE jack
and end of modular
cord about to be
inserted into jack.
Other connections
are not yet made.
7. Plug the adapter into a standard
AC outlet.
2. Plug the modular cord’s other end
into a modular phone line jack.
3. Plug one end of the supplied coiled
handset cord into the jack on the
bottom of the base. Plug the other
end into the handset’s jack.
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When you first connect power, the
PLAY/SKIP indicator flashes rap-
idly (until you record the outgoing
message), the ANSWER indicator
flashes (if you did not install a
backup battery), and the TAD-1028
automatically runs a self-test for
about 10 seconds. You cannot
operate the TAD during this test.
When the test is complete, the
2. Route the cord into the groove on
the phone’s base.
Illus. showing routing
of modular cord.
TAD-1028
announces, “Answer off.”
beeps
once
and
3. Plug one end of the supplied coiled
cord into the jack on the bottom of
the base and route the cord into the
groove beside the jack.
Illus. of ANSWER and
PLAY/SKIP indicators.
Illus. showing routing
of coiled cord before
it is plugged into the
handset.
4. Insert the supplied AC adapter’s
barrel plug into the AC 9V 440mA
jack on the back of the base.
On a Wall Plate
1. Plug one end of the supplied short
modular cord into the TO LINE jack
on the back of the base.
Illus. of AC 9V 440mA
jack. Show barrel
plug about to be
inserted into jack.
Show modular cord
already connected.
Illus. like in Step 1
under “On a Desk Top”
5. Plug the other end of the short
modular cord into the wall plate
jack. Then, with the power cord
hanging to the right of the two tabs,
align the wall plate studs with the
TAD’s keyhole slots and slide the
TAD downward to secure it.
8
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43-788.fm Page 9 Monday, August 16, 1999 8:19 AM
message), the ANSWER indicator
flashes (if you did not install a
backup battery), and the TAD-1028
automatically runs a self-test for
about 10 seconds. When the test is
complete, the TAD-1028 beeps
once and announces, “Answer off.”
Illus. showing
bottom of base,
keyhole slots,
studs, and plugging
the modular cord into
the wall plate jack.
Also, show power cord
hanging down.
Directly on a Wall
For this mounting method, you need
two flat-head wood screws (not sup-
plied) with heads that fit into the keyhole
slots on the bottom of the TAD.
6. Slide the handset clip up and out of
its retaining slot, rotate it 180°, then
slide the clip back into its slot.
1. Drill two holes 315/16 inches (100
mm) apart. Then thread a screw
(not supplied) into each hole letting
Illus. showing
clip being removed
and reinserted.
3
the heads extend about /16 of an
inch (5 mm) from the wall.
Illus. showing screw
positions on the wall.
7. Plug the other end of the coiled
cord into the handset’s jack.
2. Plug one end of the supplied long
modular cord into the TO LINE jack
on the back of the base.
Illus. showing coiled
cord connection to
handset.
Illus. like in Step 1
under “On a Desk Top”
8. Place the handset in the cradle.
9. Plug the adapter into a standard
AC outlet.
When you first connect power, the
PLAY/SKIP indicator flashes rap-
idly (until you record the outgoing
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43-788.fm Page 10 Monday, August 16, 1999 8:19 AM
3. Route the cord into the groove on
the phone’s base.
slide the TAD downward to secure
it.
Illus. showing routing
of modular cord.
Illus. showing
bottom of base,
keyhole slots,
screws.
Also, show power cord
and modular cord
hanging down.
4. Plug one end of the supplied coiled
cord into the jack on the bottom of
the base and route the cord into the
groove beside the jack.
7. Slide the handset clip up and out of
its retaining slot, rotate it 180°, then
slide the clip back into its slot.
Illus. showing routing
of coiled cord before
it is plugged into the
handset.
Illus. showing
clip being removed
and reinserted.
5. Insert the supplied AC adapter’s
barrel plug into the AC 9V 440mA
jack on the back of the base.
8. Plug the other end of the coiled
cord into the handset’s jack.
Illus. of AC 9V 440mA
jack. Show barrel
plug about to be
inserted into jack.
Show modular cord
already connected.
Illus. showing coiled
cord connection to
handset.
6. With the power cord hanging to the
right of the two tabs and the modu-
lar cord hanging straight down from
the groove, align the two screws
with the TAD’s keyhole slots and
9. Place the handset in the cradle.
10. Plug the modular cord into a modu-
lar phone line jack.
11. Plug the adapter into a standard
AC outlet.
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43-788.fm Page 11 Monday, August 16, 1999 8:19 AM
When you first connect power, the
PLAY/SKIP indicator flashes rap-
idly (until you record the outgoing
message), the ANSWER indicator
flashes (if you did not install a
backup battery), and the TAD-1028
automatically runs a self-test for
about 10 seconds. When the test is
complete, the TAD-1028 beeps
once and announces, “Answer off.”
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43-788.fm Page 12 Monday, August 16, 1999 8:19 AM
PREPARATION
SETTING THE DIALING
MODE
SETTING THE DAY AND
TIME
Set TONE/PULSE on the handset for the
type of service you have. If you are not
sure which type you have, do this test.
The answering system records the day
and time of the call with each phone
message. Follow these steps to set the
current day and time.
Notes:
Illus. of TONE/PULSE
switch.
• To avoid having to reset the day
and time if AC power is lost, we
recommend you install a backup
battery before you set the day and
time. See “Installing a Backup Bat-
tery” on Page 6.
• If you do not complete each step
within 8 seconds, the TAD-1028
sounds a three-tone beep and
stops setting the day and time.
Start again at Step 1.
1. Set TONE/PULSE to TONE.
2. Lift the handset and listen for a dial
tone.
3. Press any number other than 0.
Note: If your phone system
requires that you dial an access
code (9, for example) before you
dial an outside number, do not
press the access code either.
1. Use a straightened paper clip to
hold down CLOCK until the TAD-
1028 beeps. The TAD then
announces, “Sunday.”
If the dial tone stops, you have
touch-tone service. Leave TONE/
PULSE set to TONE.
Illus. showing CLOCK
switch.
If the dial tone continues, you have
pulse service. Set TONE/PULSE to
PULSE.
VOLUME.
Note: If necessary, adjust
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2. To change the day of the week,
repeatedly press OGM/REPEAT to
move backward or PLAY/SKIP to
move forward to the desired day of
the week.
You can hold down OGM/
REPEAT or PLAY/SKIP to move the
minutes in 10-minute increments.
Note:
7. When you finish, press ANSWER/
STOP/DELETE.
The TAD-1028
beeps and announces the day and
time.
Illus. showing
OGM/REPEAT
and PLAY/SKIP.
To check the current day/time at any
time, use a straightened paper clip to
press CLOCK.
SETTING THE RINGER’S
VOLUME
3. Press ANSWER/STOP/DELETE. The
TAD-1028
beeps
once
and
To adjust the ringer’s volume, set OFF/
LO/HI to HI for a noisy room (such as a
kitchen), or LO for a quiet room (such as
a bedroom).
announces the hour and “AM” or
“PM.”
Illus. showing ANSWER/
STOP/DELETE.
Illus. showing
RINGER switch.
4. To change the hour, repeatedly
press OGM/REPEAT to move back-
ward or PLAY/SKIP to move forward
to the desired hour.
If you do not want to be disturbed by a
ringing phone, set the switch to OFF.
This telephone does not ring, but you
can make outgoing calls. And, if you
hear an extension phone ringing, you
can answer incoming calls with this
phone.
5. Press ANSWER/STOP/DELETE. The
TAD-1028 beeps once and an-
nounces the minutes.
6. To change the minutes, repeatedly
press OGM/REPEAT to move back-
ward or PLAY/SKIP to move forward
to the desired minute.
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43-788.fm Page 14 Monday, August 16, 1999 8:19 AM
TELEPHONE OPERATION
Make and answer phone calls on the
TAD-1028 as you would with any other
phone. Read this section to learn about
the phone’s special features.
redial long distance as well as local
numbers.
USING RESET
To disconnect a call without hanging up
the phone, simply hold down RESET for
about 1 second. When you release it
and hear a dial tone, dial again.
SETTING THE HANDSET
VOLUME
The handset’s volume control lets you
adjust the sound you hear through the
handset.
Illus. showing
RESET button.
Illus. showing
the handset volume
control.
To increase or decrease the volume,
roll the handset’s volume control up or
down.
USING TONE SERVICES
ON A PULSE LINE
USING REDIAL
Some special services, such as bank-
by-phone, require tone signals. If you
have pulse service, you can still use
these special tone services by following
these steps.
You can quickly dial the last number di-
aled. When you hear a dial tone, simply
press REDIAL.
1. With TONE/PULSE set to PULSE,
dial the service’s main number.
Illus. showing
the REDIAL button.
2. When the service answers, set
TONE/PULSE to TONE. Any addi-
tional numbers you dial are sent as
tone signals.
3. After you complete the call, set
TONE/PULSE back to PULSE and
hang up the phone.
Note: The redial memory holds up to 31
tone digits or 32 pulse digits, so you can
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43-788.fm Page 15 Monday, August 16, 1999 8:19 AM
USING THE PHONE
NUMBER INDEX CARD
Use a straightened paper clip or anoth-
er small pointed object to lift the plastic
cover off the phone number index card.
Write your phone number at the top and
other important names and numbers
below it. Then replace the cover.
Illus. showing
the phone number
index card and its
cover.
Notes:
• Use a pencil in case the numbers
change.
• A quick reference card showing
how to use the answering system
is on the back of the phone number
index card.
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ANSWERING SYSTEM OPERATION
cannot come to the phone right
now.
RECORDING THE
OUTGOING MESSAGE
3. The TAD-1028 automatically stops
recording after 60 seconds, or you
can press ANSWER/STOP/DELETE
when you finish the message. The
TAD-1028 beeps and automatically
plays back the outgoing message.
Before you can set the TAD-1028 to an-
swer calls and record messages, you
must record the outgoing message
(OGM) the caller hears when the TAD
answers a call. Your outgoing message
can be up to 60 seconds long.
1. Hold down OGM/REPEAT until the
Illus. showing ANSWER/
STOP/DELETE.
TAD-1028 beeps.
Illus. showing
OGM/REPEAT.
To play the outgoing message at any
time, press OGM/REPEAT. If no outgo-
ing message is recorded, the TAD-1028
says, “No announcement.”
Note: If memory is full, the PLAY/
SKIP indicator flashes, the TAD-
1028 announces, “Memory is full,”
and you cannot record the outgoing
message. Delete old messages to
make room in memory (see “Delet-
ing Messages” on Page 19).
SETTING THE NUMBER
OF RINGS
The 4/7/TS switch controls how long the
TAD-1028 waits before it answers a
call.
2. Speak your message in a normal
voice from about 8 inches in front
of the TAD.
Illus. showing
4/7/TS switch.
Illus. showing
microphone.
Important: Do not tell callers you
are not home. Instead, say that you
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4 — The TAD-1028 answers after four
rings.
RECORDING INCOMING
MESSAGES
7 — The TAD-1028 answers after sev-
en rings.
Each incoming message can be up to
60 seconds long.
TS (Toll Saver) — If there are new mes-
sages, the TAD-1028 answers after
two rings. Otherwise, the TAD answers
after four rings. This gives you time to
hang up before the TAD-1028 answers
so you can avoid unnecessary long-
distance charges.
The TAD hangs up and resets to an-
swer the next call when:
• The caller hangs up.
• The maximum message length (60
seconds) is reached.
• There are more than 8 seconds of
silence.
SETTING THE TAD-1028
TO ANSWER CALLS
• You pick up any phone on the
same phone line as the TAD (see
“Screening Calls”).
To set the TAD-1028 to answer calls,
press ANSWER/STOP/DELETE.
The PLAY/SKIP indicator flashes when
a new message is recorded.
• If an outgoing message is re-
corded, the TAD-1028 announces,
“Answer on,” and the ANSWER in-
dicator lights.
SCREENING CALLS
• If no outgoing message is
recorded, the TAD-1028 says,
“Answer off, no announcement”
(see “Recording the Outgoing Mes-
sage” on Page 16).
To screen calls, let the TAD-1028 an-
swer them, then listen to the caller’s
message through the TAD’s speaker. If
you decide to answer the call, pick up
any phone on the same phone line as
the TAD. The TAD stops recording and
resets to answer the next call.
To have the TAD-1028 not answer
calls, press ANSWER/STOP/DELETE
again. The TAD announces “Answer
off,” and the ANSWER indicator turns
off.
If you pick up the phone just as
Note:
the TAD-1028 answers, the TAD might
not stop playing the outgoing message.
If this happens, press ANSWER/STOP/
DELETE to stop the TAD.
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43-788.fm Page 18 Monday, August 16, 1999 8:19 AM
If you do not want to take the call, just let
the TAD-1028 finish recording the call-
er’s message.
Repeating Messages
To replay a message, if you have lis-
tened to at least 5 seconds of it, press
OGM/REPEAT.
The current message
starts again.
PLAYING MESSAGES
Note: If you have not listened to 5 sec-
onds of the message, or the message is
not at least 5 seconds long, pressing
If there are new messages, the PLAY/
SKIP indicator flashes until all the new
messages have been played.
OGM/REPEAT
replays the previous
message.
PLAY/SKIP
To play all messages, press
.
The TAD announces the number of
messages. If there are no messages,
the TAD announces, “No message.”
Skipping Messages
To skip to the next message during
PLAY/SKIP
playback, press
once. The
Illus. showing PLAY/SKIP.
next recorded message plays.
Pausing Message Playback
AN-
To pause message playback, press
SWER/STOP/DELETE
. To resume play-
PLAY/SKIP
ing messages, press
.
Otherwise, after pausing for 60 sec-
onds, the TAD-1028 sounds three
beeps and stops playback.
Before playing each message, the TAD-
1028 announces the message number
and the day and time when the mes-
sage was recorded. After all messages
play, the TAD announces, “End of mes-
sage(s)” then it resets to answer calls.
The PLAY/SKIP indicator lights steadily
and all messages are saved until you
delete them.
Stopping Message Playback
AN-
To stop playback at any time, press
SWER/STOP/DELETE
twice. The TAD-
1028 beeps once and resets to answer
calls. The PLAY/SKIP indicator contin-
ues to flash if you have not yet listened
to all your messages.
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43-788.fm Page 19 Monday, August 16, 1999 8:19 AM
Follow these steps to record a memo.
PLAY/SKIP
DELETING MESSAGES
1. Hold down
TAD-1028 beeps.
until the
To delete all the messages you have al-
ready played, while playback is
2. Speak in a normal voice into the
microphone on the front of the
TAD.
ANSWER/STOP/DE-
stopped, hold down
LETE
. The TAD-1028 sounds a long
beep then deletes all old messages, but
keeps any new messages (and the
PLAY/SKIP indicator continues flash-
ing).
3. The TAD-1028 automatically stops
recording after 60 seconds, or you
ANSWER/STOP/DELETE
can press
when you finish the memo. The
TAD-1028 beeps once.
Notes:
• Even if you have played only a
small portion of a message, the
TAD-1028 might delete it.
The memo is recorded along with the in-
coming messages. To hear the memo,
simply play back your messages.
• Individual messages can only be
deleted by remote operation (see
“Remote Operation” on Page 21).
CHANGING THE REMOTE
OPERATION SECURITY
CODE
RECORDING A MEMO
A memo is a message you can record at
the TAD-1028, without having to call in
on a phone.
The TAD’s remote operation security
code is preset to 788. You can operate
your TAD-1028 remotely with this code;
however, we recommend that you set
your own code.
Notes:
• The maximum memo length is 60
seconds.
Notes:
• Be sure to set each digit within 8
seconds. Otherwise, you must start
over from Step 1.
• When memory is full, the TAD-
1028 announces, “Memory is full,”
and you cannot record the memo.
Delete old messages to make
room in memory (see “Deleting
Messages” on Page 19).
• If AC power fails and the backup
battery becomes weak, the remote
operation security code automati-
cally resets to 788.
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43-788.fm Page 20 Monday, August 16, 1999 8:19 AM
1. Use a pointed object, such as a
straightened paper clip, to hold
down CODE until the TAD-1028
beeps and announces the first digit
of the current security code.
Illus. showing
CODE switch.
2. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the first digit,
then
press
ANSWER/STOP/
DELETE. The TAD-1028 beeps and
announces the second digit.
3. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the second
digit, then press ANSWER/STOP/
DELETE. The TAD-1028 beeps and
announces the third digit.
4. Repeatedly press PLAY/SKIP or
OGM/REPEAT to set the third digit,
then
press
ANSWER/STOP/
DELETE. The TAD-1028 beeps
once and announces the complete
remote operation security code.
20
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43-788.fm Page 21 Monday, August 16, 1999 8:19 AM
REMOTE OPERATION
You can operate the TAD-1028 from al-
most any touch-tone phone, or from a
rotary phone using a pocket tone-dialer
(available at your local RadioShack
store).
• If the TAD-1028 is set to answer-
on, it answers according to the
number of rings you set.
2. Within 8 seconds after the outgoing
message starts, enter the remote
operation security code. The TAD
beeps.
Notes:
• When memory is full, the TAD-
1028 answers the call after two
rings and announces, “Memory is
full.” Delete some of the old mes-
sages to make room in memory.
Note: If you do not enter each digit
of the security code within 8 sec-
onds, the TAD-1028 will discon-
nect.
3. Enter the remote command code
(see “Remote Command Codes”
on Page 22).
• If the 4/7/TS switch is set to TS (toll
saver), the TAD-1028 answers af-
ter two rings if you have new mes-
sages (ones you have not played).
If there are no new messages, the
TAD waits for four rings before it
answers. This gives you time to
hang up before the TAD-1028 an-
swers so you can avoid unneces-
sary long-distance charges.
4. You can hang up at this point or
enter other remote command(s).
• You must record an outgoing mes-
sage before you can remotely set
the TAD-1028 to answer calls.
• The TAD-1028 sounds a 3-tone
beep if you press a wrong button.
1. Dial your phone number.
• If the TAD-1028 is set to answer-
off and an outgoing message is
recorded, it answers the call
after 10 rings and announces,
“Answer off.”
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43-788.fm Page 22 Monday, August 16, 1999 8:19 AM
REMOTE COMMAND
CODES
4
After you press (to play all messages):
Press:
To:
Press:
To:
0
Stop message playback
or recording.
6
Delete the current
message.
1
2
Play the outgoing
message.
7
8
9
0
Replay the previous
message.
Record a new outgoing
message. When the TAD-
1028 announces “Record
announcement,” begin
speaking. When you fin-
ish, press 0. The TAD
repeats the OGM.
Replay the current
message.
Skip forward to the next
message.
Stop message playback.
4
Play all the recorded
messages.
6
#
Delete all old messages.
Set the TAD-1028 to
answer or not answer
calls.
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43-788.fm Page 23 Monday, August 16, 1999 8:19 AM
TROUBLESHOOTING
If you have problems using your TAD-1028, try the suggestions in this section. If you
still have problems, contact your local RadioShack store for assistance.
Problem
Suggestion
The incoming message is
incomplete.
Be sure the memory is not full.
The caller’s message was longer than 60 sec-
onds.
The caller was silent for over 8 seconds.
The incoming message is
unclear.
Adjust VOLUME.
The TAD-1028 does not answer Be sure the TAD is set to answer calls.
after two, four, or seven rings.
ANSWER indicator flashes.
The backup battery is weak or missing.
Replace the battery (see “Installing a Backup
Battery” on Page 6).
The TAD-1028 does not
respond to the remote opera-
tion security code.
Make sure the phone you used to dial the TAD
is a touch-tone phone. (If it is not, you can use
a pocket tone-dialer to enter the code and com-
mands.)
Re-enter your remote operation security code.
Press each button for about 2 seconds to be
sure the touch-tone signals are clear enough.
The remote operation security code might have
reset to the default code due to a power failure.
Try using 788.
You cannot record an incoming Be sure the TAD-1028 is set to answer calls.
message.
Be sure the memory is not full.
RESETTING THE TAD-1028
Note: The outgoing messages and all information stored in memory are erased
when you reset the TAD.
If your TAD-1028 stops working properly, remove the AC adapter and the battery
from the TAD, then reinstall them.
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43-788.fm Page 24 Monday, August 16, 1999 8:19 AM
CARE AND MAINTENANCE
Your RadioShack TAD-1028 Digital Answering System Telephone with Time/Day
Voice Stamp is an example of superior design and craftsmanship. The following
suggestions will help you care for the TAD-1028 so you can enjoy it for years.
Keep the TAD-1028 dry. If it gets wet, wipe it dry immediately. Liquids
might contain minerals that can corrode the electronic circuits.
Use and store the TAD-1028 only in normal temperature environ-
ments. Temperature extremes can shorten the life of electronic de-
vices, damage batteries, and distort or melt plastic parts.
Keep the TAD-1028 away from dust and dirt, which can cause pre-
mature wear of parts.
Handle the TAD-1028 gently and carefully. Dropping it can damage
circuit boards and cases and can cause the TAD to work improperly.
Use only a fresh battery of the required size and recommended type.
Batteries can leak chemicals that damage your TAD-1028’s electron-
ic parts.
Wipe the TAD-1028 with a damp cloth occasionally to keep it looking
new. Do not use harsh chemicals, cleaning solvents, or strong deter-
gents to clean the TAD.
Modifying or tampering with the TAD-1028’s internal components can cause a mal-
function and might invalidate your TAD’s warranty and void your FCC authorization
to operate it. If your TAD-1028 is not performing as it should, take it to your local Ra-
dioShack store for assistance. If the trouble is affecting the telephone lines, the
phone company can ask you to disconnect your TAD until you have resolved the
problem.
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43-788.fm Page 25 Monday, August 16, 1999 8:19 AM
To eliminate interference, you can try
one or more of the following corrective
measures:
THE FCC WANTS YOU TO
KNOW
In the unlikely event that your TAD-
1028 causes problems on the tele-
phone line, the telephone company can
temporarily discontinue your service. If
this happens, the telephone company
attempts to notify you in advance. If ad-
vance notice is not practical, the tele-
phone company notifies you as soon as
possible and advises you of your right to
file a complaint with the FCC.
• Reorient or relocate the receiving
antenna of the radio or TV
antenna.
• Increase the distance between the
TAD-1028 and the radio or TV.
• Use outlets on different electrical
circuits for the TAD-1028 and the
radio or TV.
Consult your local RadioShack store if
the problem still exists.
Also, the telephone company can make
changes to its lines, equipment, opera-
tions, or procedures that could affect
the operation of this TAD-1028. The
telephone company notifies you of
these changes in advance so you can
take the necessary steps to prevent in-
terruption of your telephone service.
LIGHTNING
Your TAD-1028 has built-in protection
circuits to reduce the risk of damage
from surges in telephone line and power
line current. These protection circuits
meet or exceed the FCC requirements.
However, lightning striking the tele-
phone or power lines can damage your
TAD-1028.
Your TAD-1028 complies with the limits
for a Class B digital device as specified
in Part 15 of FCC Rules. These limits
provide reasonable protection against
radio and TV interference in a residen-
tial area. However, your TAD-1028
might cause TV or radio interference
even when it is operating properly.
Lightning damage is not common. Nev-
ertheless, if you live in an area that has
severe electrical storms, we suggest
that you unplug the TAD-1028 during
storms to reduce the possibility of dam-
age.
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43-788.fm Page 26 Monday, August 16, 1999 8:19 AM
NOTES
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43-788.fm Page 27 Monday, August 16, 1999 8:19 AM
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43-788.fm Page 28 Monday, August 16, 1999 8:19 AM
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workman-
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-
cidental or consequential damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the RadioShack
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase
price. All replaced parts and products, and products on which a refund is made, become the prop-
erty of RadioShack. New or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the
expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs
of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102
We Service What We Sell
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
10A7
Printed in Taiwan
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